Stanbic Bank Quarterly Economic Review - Second Issue 2020

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Stanbic Bank Quarterly Economic Review - Second Issue 2020
Stanbic Bank Quarterly Economic Review

Stanbic Bank
Quarterly Economic
Review

                           Second Issue
                                                2020

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Stanbic Bank Quarterly Economic Review - Second Issue 2020
Stanbic Bank Quarterly Economic Review

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Stanbic Bank Quarterly Economic Review - Second Issue 2020
Stanbic Bank Quarterly Economic Review

Stanbic Bank Quarterly Economic Review,
Second Issue 2020

This second issue for 2020 of the Stanbic Bank Botswana Quarterly Economic Review focuses on
the performance and outlook of the economy of Botswana. The first article assesses the current state
of the economy, and the likely development of the overall and sectoral economy in the advent of novel
coronavirus. The paper projects a deep economic downturn in 2020 and a ‘bird wing’ recovery in 2021.
The focus in the second article is on the impact of COVID-19 on Botswana’s tourism. Importantly,
the paper looks at ways in which the sector can boost domestic demand in the short to medium-
term, not only to mitigate the impact of COVID-19, but also to expand the base for future growth.
It argues that the domestic tourism market remains largely untapped, with operators focusing on
international tourism. The third paper presents the potential macroeconomic and sectoral economic
impact of COVID-19 on the Botswana economy obtained by undertaking simulations with a dynamic
computable general equilibrium model of economy, energy and environmental interactions. The
quantitative estimates show that the economic adjustment costs engendered by COVID-19 would be
quite large for Botswana: the loss in gross domestic product (GDP) would be 23.1 percent of the pre-
COVID-19’s GDP of P135,386.5 million; household welfare would be 31 percent below the benchmark;
the households in urban villages would experience relatively large loss in income whereas those in
rural areas would lose out relatively less of their incomes; and, the fall in employment would be highly
concentrated on professional & technical employees, followed by unskilled labour. This is largely due
to the structure of the economy, i.e., the linkages among sectors and institutions. The last article
argues that the adoption and utilization of digital platforms in the economy accelerated beyond
the banking sector, where it was already prominent, during the lockdown period, including among
small businesses. The paper posits that this is a positive development given the benefits of digital
technologies and, indeed, e-commerce. It proceeds to explore ways in which this positive trend can
be sustained to the benefit of businesses, customers, and the economy at large.

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Stanbic Bank Quarterly Economic Review - Second Issue 2020
Stanbic Bank Quarterly Economic Review

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Stanbic Bank Quarterly Economic Review - Second Issue 2020
Stanbic Bank Quarterly Economic Review

CORONAVIRUS
AND PROSPECTS
OF ECONOMIC
DEVELOPMENT OF
BOTSWANA
Dr. O. Mothobi and Dr. J.B. Tlhalefang
Department of Economics
University of Botswana

    Owing to the outbreak of the novel coronavirus                          Monetary Fund (IMF) pointed out, this pandemic
    (COVID-19)­
              ¹ and its associated containment                              is the greatest economic calamity since the Great
    measures imposed to safeguard human lives,                              Depression. Worth underlining is that in the last
    the prospects for Botswana’s economy have                               twenty years, the world has witnessed sporadic
    enormously worsened since the publication of                            outbreaks of infectious diseases that resulted
    the previous issue of the Stanbic Bank Quarterly                        in public health and economic crisis. Included in
    Economic Review (QER). COVID-19 was declared                            such novel virus infections are HIV in the 1990s,
    a global pandemic on the 11th March 2020 by the                         severe acute respiratory syndrome (SARS-CoV1)
    World Health Organization, which is the body that                       in 2003, Influenza A virus subtype H1N1 in 2009,
    coordinates global efforts to manage its impact.                        Influenza A virus subtype H5N1, MERS-CoV in
                                                                            2012, Ebola in 2014 and Zika in 2016. This begs
    Undoubtedly, COVID-19, which is caused by a                             the question: Why has the world increasingly
    strain of the severe acute respiratory syndrome                         become more prone to the frequent emergence
    (SARS-CoV2), is decimating global economic                              of infectious diseases in recent years? Eliminating
    activity in an unparalleled way. As the International                   or substantially reducing similar phenomena

1
    Hereafter, the term COVID-19 is used interchangeably to refer to the virus, the disease or the epidemic outbreak.
                                                                                                                                              5
Stanbic Bank Quarterly Economic Review - Second Issue 2020
Stanbic Bank Quarterly Economic Review

        CORONAVIRUS AND PROSPECTS OF ECONOMIC
        DEVELOPMENT OF BOTSWANA

    from recurring in the future is fundamentally                   and wildlife that carry zoonotic pathogens. As a
    predicated upon understanding the principal                     consequence, there is occurrence of ‘spill-over
    causes of the infectious diseases.                              infections’ where pathogens are transmitted
                                                                    from animals to human hosts. Indeed, the havoc
    Malthusians would argue that the sporadic                       brought by COVID-19 not only underscores the
    outburst of infectious diseases is Nature’s                     importance of biodiversity for human health and
    inevitable way of responding to the problem                     that of the global economy, but also underlines
    of the global population that has exceedingly                   the need for human beings to live within the ‘safe
    outstripped food supplies. That is, these exemplify             operating space of the biosphere’.
    ‘positive checks’ imposed by Nature to reduce
    population to the optimal size through high                     Another interesting question to ask is: What is so
    mortality. Their recommendation is that the global              novel about COVID-19 that it is decimating human
    community should take effective ‘preventive                     lives and livelihoods globally in an unprecedented
    checks’ or engage in ‘moral restraint’ including by             way? What differentiates it from previous diseases
    delaying marriages to ensure that the population                is that it is the first to become a global pandemic.
    does not burgeon beyond Nature’s capacity to                    The argument is that the success in containing
    produce food supplies. Another view is that of                  and localizing previous pandemics lay in their
    the economics of biodiversity. The essence of the               early detection, low pathogenesis, a reasonably
    biodiversity argument, which is neatly espoused                 high level of immunity in the adult population
    in the interim report of the Dasgupta Review­2 , is             and sustained susceptibility to antivirals3 . It
    that the cause of these infectious diseases is the              is argued that the epidemiological novelty of
    loss of biodiversity. In particular, it pointed out that        COVID-19, sudden and rapid spread, caught many
    “the health of our planet plays an important role in            governments around the world unprepared.
    the emergence and spread of infectious diseases”.
    Biodiversity loss caused by land-use changes such               Like many other countries, Botswana imposed the
    as deforestation, conversion of primary forest for              standard containment measures entailing social
    intensive agriculture and extractive industries                 distancing, closure of schools and workplaces,
    such as logging, mining and plantations, etc.,                  travel restrictions and bans, wearing of masks in
    contributes to the emergence and spread of                      public places, frequent handwashing with soap
    infectious diseases. These expansions in human                  or use of sanitizers, quarantines and lockdowns.
    activity result in increasing contact among people              Such measures are implemented to safeguard
                                                                    human lives.

    2
     For details see the Dasgupta Review. This is an independent,   3
                                                                     See for details Richard D. Smith, Marcus R. Keogh-Brown and Tony
    global review on the Economics of Biodiversity and was          Barnett, Estimating the Economic Impact of Pandemic Influenza:
    commissioned by the HR Treasury.                                An Application of the Computable General Equilibrium Model to
6                                                                   the UK, Social Science & Medicine 73 (2011), 235-244.
Stanbic Bank Quarterly Economic Review - Second Issue 2020
Stanbic Bank Quarterly Economic Review

      CORONAVIRUS AND PROSPECTS OF ECONOMIC
      DEVELOPMENT OF BOTSWANA (continued)

However, these measures have detrimental                          Also emerging from year-on-year analysis is
impact         on     economic        activity,     government    that economic activity decelerated from 4.2
revenue, create huge fiscal financing needs                       percent in the first quarter of 2019 to 2.6 percent
and lead to a widening of the government                          in the review period. On a quarter-on-quarter
budget deficit. Existing evidence suggests that                   assessment, the economy contracted by 0.9
lockdowns have differential effects on economic                   percent from P25,288.1 million during the fourth
sectors, employment, poverty, inequality, etc.                    quarter of 2019.
For instance, the pandemic could exacerbate
inequality in that the workers that are at high                   As fig.2 portrays, the pace of economic activity
risk of layoffs and furlough tend to be those that                was heterogeneous. Most of the increase was
are least likely to work remotely (who tend to be                 the output of the water & electricity sector (13.4),
young), without a high school education, working                  followed by finance & business services (6.2) and
for non-standard contracts, employed in small                     the trade, hotels and restaurants (4.4)4 . Because
and micro enterprises and those at the bottom of                  it is a relatively small sector of the economy, the
the earnings distribution.                                        water & electricity industry marginally contributed
                                                                  to the economic growth. The remaining industries
Economy performed as expected in the first                        posted positive rates of growth of more than 2
quarter of 2020                                                   percent. The exceptions were the agriculture and
                                                                  mining, which contracted by 0.6 and 6.1 percent
The initial socio-economic conditions and policy                  respectively.
space crucially determine the extent to which
an economy is likely to be affected by a shock.                   The mining sector was the main driver of the
This said, it is fruitful to outline the state of the             economic slowdown. Mining output fell by 6.1
economy in the first half of 2020.                                percent in Q1:2020 from P million registered
                                                                  in the first quarter of 2019. The year-on-year
The latest national accounts’ data, ‘Gross                        analysis shows that this was in sharp contrast
Domestic Product: First Quarter of 2020’,                         to an increase of 3.4 percent in the first quarter
released by Statistics Botswana (StatsBot) in                     of 2019. Statistics Botswana’s report on mining
July 2020 showed that, at P25,071 million, the                    production released in July 2020 showed that
domestic economy increased by 2.6 percent in                      mining production decreased by 5.6 percent in
real terms in the first quarter of 2020 (2020:Q1)                 the first quarter of 2020 from the output of the
from P24,432 during the same period last year.                    same period in 2019.

4
    The figures in parenthesis are changes in percentage terms.

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Stanbic Bank Quarterly Economic Review - Second Issue 2020
Stanbic Bank Quarterly Economic Review

     CORONAVIRUS AND PROSPECTS OF ECONOMIC
     DEVELOPMENT OF BOTSWANA (continued)

    The report further underscored that the quarter-
    on-quarter analysis showed a decrease of 3.7
    percent of the index of mining production from
    the fourth quarter of 2019 to 84.6 observed during
    the reference period.

    Lastly, this was in spite of the strong rebound of
    gold output due to a remarkable recovery. After
    registering a decline for four consecutive quarters
    up to 2019, gold output from the country’s only
    gold producer, Mupane Gold, increased by 7.2
    percent in Q1:2020. This was reportedly due
    to higher-than-expected recoveries from the
    ore. Fortuitously, this coincided with the period
                                                             Figure 1: Growth rate of the economy from 2012-2020
    of higher gold prices in international markets.
    However, on a quarter-on-quarter basis, gold             in the first quarter of 2019. That the livestock
    production also showed a decrease of 0.5                 subsector contracted for three consecutive
    percent. Also, Soda ash value added decreased            quarters to the first quarter of 2020 clearly
    by 11.4 percent. Indeed, there is a significant drop     underlines that coronavirus outbreak is, at best,
    in the global demand for diamonds as the world           partially responsible for the sector’s disappointing
    is highly affected by the outbreak of coronavirus        performance.
    pandemic. As luxury goods, diamonds are highly           The trade, hotels and restaurants, transport and
    susceptible to fluctuations due to the appetite of       communications and social and personal services,
    reliable customers.                                      stalled economic activity, albeit marginally in the
                                                             first quarter of 2020. Growth of the trade, hotels and
    Another driver of the slowdown of the economic           restaurants, the transport and communications
    activity was the agricultural sector. Instead of         and the social and personal services decelerated
    increasing as in the first quarter of 2019, the          in the first quarter of 2020 to 4.4 from 5.6 percent,
    sector contracted in the reference period. The           to 2.6 from 5.7 percent and to 2.8 from 3.8 percent
    livestock-subsector’s            development   chiefly   respectively in the same quarter last year.
    explains the contraction of agriculture. Livestock
    output declined in the first quarter of 2020 by          According StatsBot (2020), the transport and
    0.2 percent year-on-year from P207.6 million             communications’ slowdown is mainly due to the

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Stanbic Bank Quarterly Economic Review - Second Issue 2020
Stanbic Bank Quarterly Economic Review

CORONAVIRUS AND PROSPECTS OF ECONOMIC
DEVELOPMENT OF BOTSWANA (continued)

travel restrictions. These resulted in a decline in   reveals that economic activity decelerated by
value added of air transport and railway by 14.8      5.8 and 1.4 percentage points in the hotels &
and 16.4 percent in the first quarter of 2020. That   restaurants and the retail sub-sector respectively.
the railway transport has been a serial growth
offender for five consecutive quarters clearly        As evident in fig.2, the hotels and restaurants’
underscores that it will be folly to blame the        sub-sector emerges as the major contributor of
subsector’s weakness on COVID-19.                     the slowdown of the trade, hotels and restaurants’
                                                      industry. The retail sub-sector also contributed,
                                                      albeit marginally. The year-on-year comparison
                                                      reveals that economic activity decelerated by
                                                      5.8 and 1.4 percentage points in the hotels &
                                                      restaurants and the retail sub-sector respectively.
                                                      On a quarter-on-quarter basis, the trade, hotels
                                                      & restaurants contracted by 0.3 percent from
                                                      P5,513.1 million in the fourth of 2019. The
                                                      wholesale (2.5) and hotels & restaurants (1.1)
                                                      emerged as contributors of the decrease in the
                                                      sector’s value added relative to the last quarter of
                                                      2019. The foregoing analysis undoubtedly points
                                                      to the conclusion that the coronavirus adversely
                                                      affected the hotels & restaurants and retail
                                                      sectors. Taking these subsectors as the tourism
                                                      sector implies that COVID-19 travel restrictions
                                                      are decimating Botswana’s tourism sector.

                                                      Having looked at the state of the economy in the
Source: Own Calculations with Statistics Botswana
                                                      first quarter of 2020 using GDP figures, it is also
                                                      fruitful to consider the health of the domestic
As evident in fig.2, the hotels and restaurants’      economy using alternative economic indicators.
sub-sector emerges as the major contributor of        One such indicator of economic performance that
the slowdown of the trade, hotels and restaurants’    is not only widely understood, but also closely
industry. The retail sub-sector also contributed,     related to GDP is inflation.
albeit marginally. The year-on-year comparison

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      CORONAVIRUS AND PROSPECTS OF ECONOMIC
      DEVELOPMENT OF BOTSWANA (continued)

     Inflation below the Bank of Botswana’s objective
     range. Throughout the first half of 2020 the
     national inflation rate was consistently below the
     lower bound of BoB’s medium-term objective
     range of 3-6 percent and never exceeded 2.5
     percent. Also noticeable in fig. 3 is that inflation
     rate marginally increased by 0.3 percentage
     points in April from 2.2 percent registered in
     March and fell by 1.5 percentage points in June
     2020 from 2.4 percent recorded in May 2020. The
     rise in inflation rate was largely due to the increase
     in administered price of electricity whereas the
                                                              Source: Consumer price Index Statistics – June 2020, Statis-
     fall in inflation rate was largely attributable to the
                                                              tics Botswana (2020)
     fall in retail pump prices, which are administered,
     for petrol and diesel by P1.63 and P1.40 per litre
     respectively, which were effected on 13th June.          Trade deficit is deteriorating
     The low inflation environment contributed to             Statistics Botswana’s International Merchandise
     BoB’s Monetary Policy Committee, at its meeting          Trade Statistics (IMTS) Monthly Digest – May
     of the 18th June 2020, maintaining the bank rate         2020, released in July, is another high frequency
     at 4.25 percent.                                         data that not only elucidates the country’s
                                                              economic performance, but also provides the
     Looking ahead, the position taken in this paper          basis for measuring its global competitiveness.
     endorses the prognosis of BoB of inflation rate          Assessment of trade figures pointed to a
     reverting to the lower bound of the objective            deterioration of global competitiveness. Botswana
     range in the second half of this year. BoB gave          posted a trade deficit for five consecutive
     sound reasons: (i) inflation expectations seem           quarters to the first quarter of 2020 and for four
     to be solidly anchored within the medium-term            consecutive months to May 2020. At P4,197.80
     objective range; (ii) world prices of commodities        million, the trade deficit was 16.7 percent of GDP
     are sizeably falling; and, (iii) domestic demand         for the first quarter of 2020. On year-on-year
     pressures continue to be relatively weak.                comparison, the country’s trade deficit worsened

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CORONAVIRUS AND PROSPECTS OF ECONOMIC
DEVELOPMENT OF BOTSWANA (continued)

from 8.5 percent of GDP for the corresponding                         underscores that deterioration of the trade
period in 2019.                                                       deficit is attributable to the bottlenecks in the
                                                                      diamonds industry.
Even a cursory scrutiny of the composition of
exports immediately brings to the fore that                           A striking observation emerging from an analysis
diversification      of    exports      remains       elusive;        of Botswana Financial Statistics (BFS), June
over eighty percent of Botswana’s exports are                         2020, obtained from BoB website, is that there
diamonds. Also, worth noting is that diamond                          were no diamonds exported in the second quarter
exports fell from the first quarter of 2019 by 15.4                   of 2020. Another observation that emerged was
percent to P11,439.9 million in the first quarter of                  that diamond exports overwhelmingly decreased
2020. On a quarter-on-quarter basis, diamond                          in the first half of 2020 by 61.4 percent from P29,
exports decreased by 4.6 percent from P11,989.7                       607.2 million during the corresponding period in
million in the fourth quarter of 2019. The foregoing                  2019.

Figure 4: International Merchandise Trade – January 2018 to May 2020 (P. Million)
Source: Statistics Botswana (2020)

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     CORONAVIRUS AND PROSPECTS OF ECONOMIC
     DEVELOPMENT OF BOTSWANA (continued)

     Foreign reserves cover is falling                           during the preparation of the first issue of this
     Unsurprisingly,       the     movement       of   foreign   Quarterly Economic Review in February 2020.
     exchange reserves in the first half of 2020                 This is as a result of the deterioration of the
     echoes the developments in the trade balance.               global economic prospects, falling commodity
     As of the end of May 2020, Botswana’s foreign               prices, and financial market turmoil occasioned
     reserves, at P66,112.0 million, were a decrease             by the outbreak of COVID-19 and containment
     of 12.5 percent from their level in May 2019. This          measures it elicited. This is because Botswana’s
     level of foreign reserves is far below their level at       economy remains crucially depended upon
     the beginning of the Great Recession of 2008-               global demand, particularly of diamond and, to
     09. What this suggests is that Botswana has a               some extent on tourism.
     relatively weak position to deal with the current
     shock.                                                      The latest BoB’s Business Expectations Survey
                                                                 (BES), which collects information on the
     A ‘bird wing’ global economic recovery                      domestic business community’s perceptions
     The pandemic has continued to the second half               about the prevailing state of the economy and
     of this year, with not much hope of its abatement           prospects, lends supports to the view that
     and with residual effects shown by those that               economic outlook has worsened. Worth noting
     recovered from COVID-19 raising new concerns                is that this survey was conducted during the
     about the pandemic. These have quashed                      period when the country was on lockdown
     expectations of a so-called V-shaped economic               and the ongoing travel restrictions and social
     rebound.       Virtually     all    expert   forecasting    distancing requirements were in place as part
     organizations in the private and public sectors             of domestic measures aimed at containing the
     anticipate global economic activity to contract             spread of the COVID-19 pandemic. According
     substantially in 2020 and to rebound partially              to the BES, Most firms noted that COVID-19
     in 2021. In fact, some anticipate the economic              containment      measures      have    negatively
     recovery will markedly be, or even plateauing to,           affected their business operations in the second
     below the pre-crisis, i.e., 2019 levels possibly, in        quarter of 2020. In particular, the trade, hotels
     2023.                                                       & restaurants, transport & communications,
                                                                 mining & quarrying, finance & business services
     Deep economic downturn in 2020 and partial                  and the construction sectors emerged the most
     rebound in 2021                                             affected. Moreover, the BES found that firms
     The prospects of the domestic economy                       generally anticipated that it will take a year from
     deteriorated much more than was envisaged                   June 2020 for their businesses to recover from

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CORONAVIRUS AND PROSPECTS OF ECONOMIC
DEVELOPMENT OF BOTSWANA (continued)

the impact of COVID-19. Lastly, firms expected      Similarly, MFED has revised the macroeconomic
the economy to contract by 0.2 percent in 2020      outlook underlying the 2020 Budget Speech. In
and inflation to average 3.2 percent and 3.4        its position paper of March 2020, MFED foresees
percent in 2020 and 2021, respectively.             the domestic economy contracting by 1.7, 3.8 and
                                                    13.1 percent in the base, pessimistic and the worst
Another piece of evidence pointing to this is       scenario respectively.
that the economic outlook has deteriorated so
much that a deep growth outturn is anticipated      Likewise, IMF has revised the economic outlook;
is that the Moody’s Investors Service (Moody’s)     it envisages economic activity contracting by 9.6
changed the outlook in 29 May 2020 from stable      percent in 2020 and partially rebounding in 2021
to negative on the Government of Botswana’s         by 8.6 percent in the baseline scenario. Moreover,
issuer ratings and affirmation of the A2 long-      after decreasing by 11.2 percent in 2020, real
term local and foreign currency issuer ratings.     GDP per capita growth is anticipated to recover
Due to the sharp slowdown in domestic demand        by 6.7 percent in 2021. This signifies the extent
and the disruptive impact of the coronavirus on     to which COVID-19 is likely to retard economic
the mining sector, particularly on the demand for   development.
diamonds and the decline in the tourism sector
hit by the travel restrictions, Moody’s expects     For the purposes of the present paper, projections
real GDP to contract by around 7 percent in         were produced. Box 1 contains the assumptions
2020. It also expects the growth downturn to        underlying   the   macroeconomic            projections.
be comparatively deeper than that experienced       Projections show that the domestic economy will
by most sovereigns in Sub-Saharan Africa. The       contract by 11.7 and 17.1 percent in the baseline
contrast highlights the risk that domestic firms    scenario and in the worst scenario respectively.
are underestimating the extent of the economic
meltdown that the coronavirus will inflict on the
economy in the long-term.

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     CORONAVIRUS AND PROSPECTS OF ECONOMIC
     DEVELOPMENT OF BOTSWANA (continued)

         Box 1: Assumptions underlying the Present paper’s Macroeconomic Outlook

         Mining Sector - the World Trade Organisation, world trade is expected to fall between 13 percent
         and 32 percent. The figure of 13 percent is based, however, on the assumption that the COVID-19
         restrictions and lockdowns are short lived while the 32 percent assumes that the coronavirus
         policies are more likely to last for more than two quarters. As per the current situation, it
         is reasonable to use the 32% which at the time of estimation seemed more like a worst-case
         scenario. In Botswana, the diamond mining sector accounts for 80% of total exports hence using
         the WTO estimates the mining revenue is expected to fall by 26% in 2020.

         Agriculture -this likely to benefit from the pandemic as the local farmers are forced to increase
         production. Due to COVID-19 most countries including South Africa, major importer and exporter
         of agricultural products and services to Botswana, have put in place restrictions on agricultural
         products to ensure self-sufficiency. Therefore, we anticipate this to have a positive effect on the
         Botswana’s agriculture sector. However, the reduction in import tax is likely to offset this positive
         effect. We foresee the sector growing by 1.5 percent as the MFED projected. Owing to lack of
         concrete reasons to expect these sectors to do better than or worse than these under the current
         situation, the MFED’s May 2020 baseline projection of 1.5 percent suffices as the best guest
         estimate.

         Trade, hotels and restaurants – the view taken in this paper is that the sector’s prospects are
         much worse than forecasted by the MFED in March 2020 mainly on account of the continuation of
         coronavirus pandemic to the second half of this year and implementation of air travel restrictions.
         Accordingly, the expectation is that Botswana’s tourism sector will continue to be profoundly
         decimated by coronavirus-related air travel restrictions. The paper’s baseline scenario foresees
         the trade, hotels and restaurants shrinking by 40 percent. In addition to the snap study conducted
         by LEA that found that the tourism sector suffered a 72 percent revenue loss in March, this is based
         on the World Travel Tourism Council finding that the travel and tourism industry contributes about
         60 percent of the trade, hotels and restaurants revenue. Hence, the international travel restrictions
         weigh will heavily on this sector. Whilst about 84 percent of tourist arrivals in Botswana are from
         Africa and the remaining 16 percent are from countries such as United States, Germany, and the
         UK. However, revenue derived from overseas far outweighs those from the continent due to the
         high value – low impact tourism strategy. Also, the six months State of Emergency implemented
         to curb the spread of COVID-19 is expected to have far reaching implications on the tourism sector.

         Other economic sectors are expected to growth as per MFED’s projections.

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Stanbic Bank Quarterly Economic Review

     BOOSTING DOMESTIC
     TOURISM: PRESENT
     AND POST COVID-19
     Dr. L. Sekwati and Prof. J. Pansiri
     University of Botswana

     Introduction                                                    health facilities and introduced measures such as
     The       coronavirus         (COVID-19)     has     infected   targeted testing and tracing, lockdown measures,
     21,989,366 people and caused 775,893 deaths                     including closure of international borders. These
     worldwide5 . The spread of the virus is showing                 measures, as can be expected, have adversely
     no signs of abating. The Americas remain the                    impacted and continue to negatively affect
     epicentre of the virus with 11,758,006 followed                 many industries, resulting in demand and supply
     by Europe with 3,841,452 confirmed cases, and                   shocks.
     South East Asia with 3,233,831 confirmed cases.
     Africa is reported to have 966,352 confirmed                    International tourism is one of the worst affected
     cases, with South Africa accounting for over half               sectors. While some countries have slowly started
     of the confirmed cases. Botswana is reported to                 to ease travel restrictions, most international
     have 1308 confirmed cases and 3 deaths.                         destinations were entirely closed in the first and
                                                                     second quarter of 2020. According to the United
     While little is known about the many aspects of                 Nations World Trade Organization (UNWTO),
     the virus is known, it is generally accepted that               by April 2020, all international destinations
     the virus is easily transmittable. Many countries               had introduced travel restrictions. The UNWTO
     (including Botswana) have mandated the use                      estimates that between January and April 2020,
     of sanitary practices such as hand washing and                  international tourist arrivals declined by 44
     sanitizing, use of personal protective equipment,               percent, translating into a loss of about US$195
     social distancing, and isolation. Furthermore,                  billion in international tourism receipts6 . At the
     countries have embarked on upgrades of public                   regional level, Asia and the Pacific were the worst

     https://covid19.who.int/ accessed August 20th 2020
     5                                                               6
                                                                         https://www.unwto.org/ accessed July 24th 2020
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BOOSTING DOMESTIC TOURISM: PRESENT
AND POST COVID-19

hit between January and April, with arrivals down                      year. Visitors from South Africa accounted for 35
51 percent in that period. Europe recorded the                         percent while those from Zimbabwe represented
second largest fall, with a 44 percent drop for the                    29.5 percent of total visitors during the year
same period, followed by the Middle East with a 40                     (Statistics Botswana, 2020). Tourists from the
percent drop. The Americas and Africa recorded a                       top ten overseas countries accounted for 12.6
drop of 36 percent and 35 percent respectively.                        percent of total tourists during the year.

                                                                       Figure 1: International Arrivals 2005-2018 7
Depending on whether borders reopen in July,
September, or December, the UNWTO estimates
a loss of 850 million to 1.1 billion international
tourist arrivals, US$910 million to US$1.1 trillion
in export revenues and 100-200 million jobs for
the sector worldwide.

This article reviews the impact of COVID-19 on
Botswana’s tourism. Importantly, it looks at ways
in which the sector can boost domestic demand in
the short to medium-term, not only to mitigate the                     Table 1: Top Ten Arrivals: SADC & Overseas (%)

impact of COVID-19, but also to expand the base
for future growth. While data on domestic demand
for tourism is limited, it is true that the domestic
tourism market remains largely untapped, with
operators focusing on international tourism.

Impact of Covid-19 on Tourism
International tourist arrivals in Botswana have
averaged over 2 million year-on-year, for the past 10
years (see Figure 1). In 2018, the country received
a total of 1,830,853 visitors, with 90.4 percent
attributable to tourists, a 3.5 percent increase in
the number of tourists compared to the previous

7
    Figure 1 & 2 and Table 1 are based on Statistics Botswana (2020)
                                                                                                                                        17
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     BOOSTING DOMESTIC TOURISM: PRESENT
     AND POST COVID-19 continued

     Table 1 shows the distribution of tourist arrivals        tourism has grown from 6.8 percent in 1999,
     from the top ten SADC countries and top ten               to 13.4 percent in 2018, representing an annual
     overseas countries during the year 2018. South            average growth rate of 4.42 percent.
     Africa, followed by Zimbabwe dominated arrivals
     from the SADC region, while the United States,
     followed by Germany and the United Kingdom,
     dominated arrivals from overseas. Tourists who
     came for ‘Holiday’ during 2018, accounted for
     22.5 percent of total tourists, while those who
     came for ‘Visiting Friends & Relatives’ (VFR) and
     ‘Business’ represented 27.0 percent and 23.3
     percent respectively (see Figure 2).

     Figure 2: Type of Visitor by Purpose (2018)

                                                           Table 2: Contribution of Travel & Tourism to GDP

                                                           The government of Botswana imposed travel
                                                           restrictions in April 2020. By the first week of
                                                           August 2020, the restrictions were still in place.
                                                           These restrictions have included denying entry into
                                                           Botswana by persons from high risk countries as

         Figure 2: Type of Visitor by Purpose (2018)
                                                           defined by the World Health Organization (WHO)9
                                                           . These countries include all the top international
                                                           tourists generating countries in Table 1 with the
     In terms of value, the contribution of travel and
                                                           exception of Australia and Canada.
     tourism to the Gross Domestic Product (GDP)
     has grown from US$ 0.4 billion in 1999, to US$
                                                           While data on the impact of Covid-19 on
     2.5 billion in 2018, representing an annual average
                                                           international tourism arrivals is limited at this
     growth rate of 12.5 percent (see Table 2)8 . As a
                                                           time, it is not difficult to imagine the impact travel
     percentage of GDP, the contribution of travel and

     https://knoema.com accessed July 24th 2020
     8                                                     9
                                                            https://www.cdc.gov/coronavirus/2019-ncov/travelers/map-
                                                           and-travel-notices.html accessed 2nd August 2020
18
Stanbic Bank Quarterly Economic Review

 BOOSTING DOMESTIC TOURISM: PRESENT
 AND POST COVID-19 continued

restrictions have so far had, and will continue                      Covid-19 on the sector in the short and medium
to have, on tourism arrivals in the short and                        term. Secondly, to expand sources of growth for
medium term, and consequently on the output                          the sector in long term. While lacking in detail,
and employment of the sector, as the spread                          and clear strategies, the economic recovery plan
of Covid-19 continues relentlessly worldwide,                        for the country post Covid-19 acknowledges the
and indeed in the top ten overseas and SADC                          strategic role that domestic tourism can play in
countries that account for the largest number of                     resuscitating the sector.10
international arrivals.
                                                                     Boosting Domestic Demand
Besides       international       arrivals,     restrictions         Domestic tourism comprises activities of a
on travel and congregation of people due to                          resident visitor within the country, either as part
Covid-19 regulations have had a serious impact                       of a domestic tourism trip or part of an outbound
on conferencing activities. Many conferences,                        tourism trip, including the activities of government
workshops, and meetings have had to be cancelled                     and its bureaucracy11 . While domestic tourism
or postponed as a result of Covid-19 regulations.                    statistics are limited, existing data shows that
The restaurant business has not been spared,                         1,166,141 overnight domestic trips were recorded
with restrictions on congregation of people during                   in 2010 in Botswana, of which 84.8 percent stayed
the lockdown period.                                                 with friends/family12. In the same year, domestic
                                                                     tourists spent a total of BWP955 million, with 81
While travel restrictions have been slightly eased                   percent spent by overnight tourists. A further
in recent weeks (though international travellers                     BWP36 million was spent by domestic tourists as
are required to undergo a mandatory 14-day                           part of an outbound trip during the same year. In
quarantine), restrictions on arrivals from high risk                 total, domestic tourism spending was estimated
countries remain in place. This scenario, coupled                    at BWP991 million in 2010.
with the global uncertainty due to Covid-19 and
indeed the low appetite for international travel                     While real statistics are not available, the World
while the virus continues to spread, means it will                   Travel & Tourism Council (WTTC) projects
take considerable amount of investment to build                      domestic travel spending in Botswana to rise to an
confidence and increase international inbound                        estimated BWP6,278.7 million by the year 202513
tourism to Botswana. In the current business                         . Obviously, these estimates were made before
climate, Botswana should look into boosting                          the Covid-19 pandemic. However, they reveal the
domestic tourism. Firstly, to mitigate the effects of                potential value of domestic tourism. Economic

10
   Republic of Botswana (2020), 2020/21-2022/23 Economic Recovery and Transformation Plan. 11World Tourism Organization (2010).
International Recommendations for Tourism Statistics 2008. New York: Department of Economic and Social Affairs, Statistics Division.
12
   Department of Tourism. (2010). Tourism Statistics 2006-2009. Gaborone: Department of Tourism. 13World Travel & Tourism Council.
(2015). Travel & Tourism: Economic Impact 2015 Botswana. London: World Travel & Tourism Council.                                       19
Stanbic Bank Quarterly Economic Review

       BOOSTING DOMESTIC TOURISM: PRESENT
       AND POST COVID-19 continued

     gains can thus be expected from policies designed                     identification and/or development of regional/
     to stimulate growth of domestic tourism. The                          local specific tourism products that have potential
     strategies that will be adopted going forward,                        to attract domestic tourists across the country
     will determine how close Botswana’s domestic                          with a view to spreading tourism activities across
     tourism growth and financial contribution will be                     the country. This will facilitate economic recovery
     to the projected scenario (or even surpass the                        across the country. Botswana’s big dams such
     projections) in the next five years.                                  as Molatedi, Letsibogo, Shashe and Dikgatlhong
                                                                           Dams would enhance localised and across district
     The ongoing review of the tourism policy (1990) is                    domestic tourism. Such developments should
     an opportunity for government to take deliberate                      be accompanied by well-designed water-based
     steps to develop domestic tourism in the long                         tourism activities such as Sport Fishing, Boating,
     term, with a view to increasing domestic tourism                      boat cruising and any other water-based activities
     volume and tourism expenditure. It must also                          that could be better promoted to the local market.
     aim to develop a culture of tourism among locals                      One day tours and recreation experience can
     and get them interested in appreciating the local                     further be developed around these products.
     culture (heritage sites) and flora and fauna. The
     policy must also ensure that barriers to entry by                     Marketing and Pricing Strategies
     locals in this industry are eliminated.                               Botswana’s nature-based resources, culture and
     It is true that currently, high value activities in this              heritage sites which are already developed should
     sector are dominated by foreigners, with most                         be marketed and made accessible to the local
     locals only limited to low value activities.                          market, particularly nature-based resources,
                                                                           which have for many years been accessible mainly
     In the short and medium term, as the country                          to international tourists. The challenge with these
     looks to resuscitate the sector, it is critical to focus              products has always been the pricing, embedded
     on developing products that appeal to locals;                         in the ‘low volume high value policy’. With this
     tourism awareness campaigns; and funding.                             pricing policy, Batswana do not enjoy the price
                                                                           benefit of being citizens in most tourist areas. The
     Product Development                                                   closest incentive that exists is for Batswana to pay
     The       country’s        destination         management             the SADC rate in most destinations and lodging
     organisation, the Botswana Tourism Organisation                       facilities. As result, the domestic market has been
     (BTO),     in    partnership        with    other      tourism        left out14 . A deliberate pricing system designed to
     stakeholders, should embark on a county wide                          encourage locals to visit destinations in Botswana

      14
         Morupisi, P., & Mokgalo, L. (2017). Domestic tourism challenges
     in Botswana: A stakeholders’ perspective. Cogent Social Sciences,
     3(1), 1298171. doi: 10.1080/23311886.2017.1298171
20
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BOOSTING DOMESTIC TOURISM: PRESENT
AND POST COVID-19 continued

should be developed, differentiating domestic                 businesses are expected to benefit from this
and international tourism prices. Furthermore,                scheme, as the sector looks to recover from the
tourism    marketing      targeting    the    domestic        effects of the Covid-19 pandemic. However, like
market is essential to increase the numbers of                many economic empowerment programmes
local tourists and domestic tourism income. This              and initiatives introduced by government in the
is where the creativity of the BTO is essential, to           past (e.g. CEDA, Youth Development Fund etc.),
produce marketing campaigns that will stimulate               accessibility, especially by Small and Medium
domestic tourism, emphasising the uniqueness                  Enterprises (SMEs) is of primary concern. It is
of each local destination.                                    thus critical to ensure that SMEs benefit from the
                                                              Scheme.
Funding Opportunities
The    government       has    recently      announced
a government loan Guarantee Scheme for
businesses affected by Covid-1915 . Tourism

15
   https://www.hatab.bw/images/downloads/COVID-19/Botswana-
Government-COVID19-Loan-Guarantee-Scheme-Ministry-Finance-
Economic-Development.pdf accessed August 1st 2020
                                                                                                                         21
Stanbic Bank Quarterly Economic Review

22
Stanbic Bank Quarterly Economic Review

POTENTIAL IMPACT
OF COVID-19 ON THE
ECONOMY BOTSWANA
Dr. J.B. Tlhalefang and Dr. O. Mothobi
University of Botswana

There is concern pertaining to the effects that                     This paper presents the potential impact on
COVID-19 may have on the economic, social, health,                  Botswana’s economic development of COVID-19.
financial and environmental landscapes. In fact,                    These were obtained by undertaking simulations
arguments abound that the scale of the impact                       of COVID-19 using a dynamic computable general
is unprecedented. Moreover, existing studies                        equilibrium (CGE) for economy, energy and
suggest that it may take more than a decade for                     environment interactions17            for Botswana. The
the world to societally and economically recover,                   CGE model approach is extensively applied to
and that it may significantly thwart the progress                   quantify the impact of pandemics. It was used,
of sustainable development Agenda 2030 as well                      for instance: to simulate the impact of COVID-19
as of other development frameworks. Beyond                          on the global economy by Maryla Maliszewska
these, extant evidence highlights that recent                       and colleagues in 2020; estimate the economic
infectious disease outbreaks have had severe                        impact of Ebola epidemic in West Africa by Marcio
deleterious socio-economic consequences, with                       Cruz and associates in 2014; and, to evaluate the
the behavioural effects or aversion behaviour                       economic impact ofpandemic influenza (H1N1)
accounting for as much as 90 percent of a                           in United kingdom in 2011. The attractiveness
pandemic’s total economic impact16 . As a global                    of this modelling approach lies in the fact that
pandemic, COVID-19 is undoubtedly poised to                         its analytical property permits the systematic
have much more serious social and economic                          analysis of factors diffusing the effects of a
consequences,          especially       on      developing          pandemic on the economy and on each sector on
countries, as well as a devastating human toil.                     both the supply and demand sides.

16
   For details see Marcio Cruz, David K. Evans, Francisco, Hans Lofgren, Maryla Maliszewska and Mead Over, Estimating the Economic
Impact of the Ebola Epidemic: Evidence from Computable General Equilibrium Models, Mimeo. 17 for the impact of COVID-19 on other
microeconomic indicators and the model, contact the lead author, Dr. J.B. Tlhalefang.                                                23
Stanbic Bank Quarterly Economic Review

     POTENTIAL IMPACT OF COVID-19 ON
     THE ECONOMY BOTSWANA

     It is suited for use when the shock is so enormous                     Also contributing considerably to explaining the
     that it changes relative prices and provides a                         large economic costs is private consumption
     counterfactual that discriminates amongst the                          and gross investment by 30.6 percent and 22.7
     impact of other shocks.                                                percent respectively. The increase in government
                                                                            consumption by 2.7 percent, albeit moderate,
     The model was parameterized to the social                              minimized the deleterious effects.
     accounting matrix database for Botswana with a
     base year of 2011. It was then solved forward in
     annual steps to 2023 to trace the development
     of Botswana’s economy with and without the
     COVID-19 pandemic. The difference between
     the performances of the economy with and
     without COVID-19 are taken solely as effects of
     the pandemic. The approach taken was to model
     COVID-19 as a negative environmental externality.
     In fact, COVID-19 shocks were communicated to
     the model economy as reductions in growth rates
     of sectoral value added of key economic sectors.
     Table 1 displays the possible implications of the
                                                                            Table 1: Macroeconomic Impact of COVID- 19
     epidemic on selected macroeconomic indicators.
     Overall,    the     simulations       suggest       that    the        Within the CGE analysis context, real aggregate
     economic costs of COVID-19 are quite large for                         absorption is used as a comprehensive indicator
     Botswana. The commonly used measure of the                             of welfare change18 , where a rise in this measure
     economic health is GDP. A decline in this indicator                    denotes welfare improvement. This is the total
     signifies deterioration in economic performance.                       basket of goods and services used for private
     As apparent in table 1, the quantitative estimates                     and public final consumption and investment
     indicate that GDP at market will fall by 23.1 percent                  within a given period. In table 1, the changes in
     from the pre-COVID-19’s GDP of P135,386.5                              total absorption are highly correlated with the
                                                                            reported real GDP deviations from the baseline.
     million in the baseline scenario. The loss in GDP                      In percentage change terms, the welfare loss,
     caused by the pandemic is largely attributable                         measured by the total absorption and the reported
     to a sharp drop in exports of about 30 percent.                        GDP loss, is equivalent.

     18
        See for details Ardnt et al, 1999; p.8, in Marketing Margins and Agricultural Technology in Mozambique, Paper Presented at the Second
     Annual Conference on Global Economic Analysis June 20-22, 1999; Willenbockel et al (2018), in ‘Dynamic Computable General Equilibrium
     Simulations in Support of Quantitative Foresight Modelling to Inform the CGIAR Research Portfolio
24   Linking the IMPACT and GLOBE Models’, IFPRI Discussion Paper 01738
Stanbic Bank Quarterly Economic Review

POTENTIAL IMPACT OF COVID-19 ON THE
ECONOMY BOTSWANA (Continued)

There are good reasons to expect the epidemic          For the same reason, the demand for professional
or a large shock, to have severe dislocation           and technical employees in the business services
effects on the social and economic sectors.            and social services also considerably declined.
Moreover, sector-specific impact is a critical         These two sectors are also the intensive-users of
ingredient in decision making and in the design of     professional and technical employees.
compensation packages. Thus, they are equally
demanded by decision and policy makers.                ‘Dynamic       Computable         General        Equilibrium
                                                       Simulations in Support of Quantitative Foresight
Focusing on employment, the simulation results         Modelling to Inform the CGIAR Research Portfolio
portrayed in fig.5 indicate that employment will       Linking the IMPACT and GLOBE Models’, IFPRI
substantially fall. The main contributory factor to    Discussion Paper 01738
retrenchment is the change in factor productivity.
As evident in fig.5, the retrenchment is highly
uneven. Shedding of labour is highly concentrated
on the professional and technical employees. This
overwhelmingly falls by 17.1 percent. The unskilled
labour, at 7.2 percent, emerges as the second most
affected whilst administrative and managerial
are the least affected. These findings can be
attributed to changes in both productivity and
substitutability of inputs. The loss in employment
by professional and technical employees lies in
developments in the government sector, which
is the main employer of this factor. In 2011,
government employed slightly over 50 percent of
professional and technical labour. Coupled with
the relatively large increase in factor productivity
in the government sector, the relatively large fall
                                                        Figure 5: COVID-19’s impact on employment
in the government rental price of capital induced       Source: Model Simulations

a large fall in the demand for professional and
technical employees in the government sector.

                                                                                                                      25
Stanbic Bank Quarterly Economic Review

     POTENTIAL IMPACT OF COVID-19 ON THE
     ECONOMY BOTSWANA (Continued)

     Government has good reason to be interested in
     the likely distributional implications of COVID-19.
     Not only is income inequality quite high by
     international standards, the disparity in the
     distribution of income has also been worsening
     over the years. Inferences about the repercussions
     of the epidemic on the size distribution of income
     can be drawn by exploring the variations in real
     income for the poorest household group. Existing
     empirical evidence shows that the rural household
     group is the poorest; it derives livelihoods directly
     from subsistence agriculture. Figure 6 reveals the
     potential impact on size distribution of income.        Figure 6: COVID-19’s impact on Household Income
                                                             Source: Model simulations

     With respect to households, the insights show
                                                             It is conspicuously apparent that all households
     that COVID-19 would lead to a large household
                                                             would lose their income, albeit the income
     welfare loss. The household welfare loss, as
                                                             loss is disproportionately distributed across
     measured by real household consumption, would
                                                             the households. Evidently, the income loss is
     be equivalent to 31 percent of the pre-pandemic
                                                             relatively large for households urban villages, with
     household consumption level. Especially worth
                                                             their income loss amounting to 35.2 percent of
     noting is that the consequence on reduction
                                                             the benchmark income of P30,116.85 million. The
     welfare is more severe than indicated by GDP
                                                             impact on the distrubution of income of the virus
     figures. This exemplifies the consequential effect
                                                             is consistent across the two scenarios.
     of severe efficiency losses that is a significant
     repercussion of the epidemic-related trade
                                                             Throughout these scenarios, rural households
     interruptions.
                                                             consistently observe a proportionately lower
                                                             loss of their income than those households
                                                             groups in cities/towns and urban areas. The
                                                             main contributing factor is the difference in
                                                             sources of income amongst the household

26
Stanbic Bank Quarterly Economic Review

POTENTIAL IMPACT OF COVID-19 ON THE
ECONOMY BOTSWANA (Continued)

groups. Households in rural areas generally earn      results show a substantial fall in emissions
a relatively large share of their income from self-   of carbon dioxide emanating from coal use,
employment and income transfers, as opposed           primarily in the mining sector, and use of diesel
to households in cities and urban villages who        in diesel-fired power station. The reduction in
rely more on salary and capital income, which         environmental pollution from coal use ranges
is usually double that in rural areas. As the         from a low of 2 percent (from 16,860.84 tonnes
preceding analysis of factor results show, the        of CO2) in the government sector to a high of 34.7
fall in income to capital and professional and        percent (from 21,798.64 tonnes of CO2) in the
technical employees is relatively large. These        mining sector. Also, emission of CO2 from diesel-
are main sources of income to cities/towns and        fired power station drops down by 43.2 percent
urban households. For instance, it emerges from       from 40464.7 tonnes of CO2. To the extent that
the SAM for the analysis that 64 percent and 50       the virus curtails emissions of carbon dioxide,
percent of the cities/towns households’ income        which is the main contributor to the greenhouses
and urban households’ income was profits              effects or global warming, it has a positive effect
respectively. Conversely, 39 percent of the rural     on the environment. Considering the human
households’ income in 2011 was transfers from         and economic costs involved, this is certainly an
the government. Lastly, simulation results lend       unjustifiable way for accomplishing the objective
support to the view that COVID-19 will contribute     of reduction of GHGs emissions.
to improvement of environmental quality. The

                                                                                                                 27
Stanbic Bank Quarterly Economic Review

28
Stanbic Bank Quarterly Economic Review

COVID-19 AND
ACCELERATION OF
DIGITALIZATION
Mrs M. Kolobe and Dr. L. Sekwati
University of Botswana

Introduction                                                    uneven in other sectors. Though data is limited,
There is no question that the spread of Covid-19                anecdotal    evidence      suggests        accelerated
and         subsequent        lockdowns      have    resulted   adoption and utilization of digital platforms
in massive disruptions in the conduct of                        in other sectors of the economy during the
business. The pandemic has proven particularly                  lockdown period including small businesses. This
devastating to businesses selling primarily                     is a positive development given the benefits of
through           traditional       distribution    channels.   digital technologies and indeed e-commerce. This
However, the pandemic has also brought to the                   paper explores ways in which this positive trend
fore opportunities that businesses and indeed                   can be sustained to the benefit of businesses,
customers can capitalize on, not only during the                customers, and the economy at large.
period of lockdown, but post the pandemic. Albeit
out of necessity, disruptions in business activity              Benefits and Opportunities of Digitalization
perpetuated by the spread of Covid-19 revealed                  The past few years have seen growing utilization
increasing willingness to utilize digital platforms             of new technologies, including digital platforms,
in the conduct of business by businesses and                    to improve business efficiency and customer
customers.                                                      experience. Digitalization involves restructuring
                                                                social and economic interaction around digital
Prior to the lockdown period, the adoption and                  communication infrastructure19 .         It has many
utilization of digital technologies was prominent               benefits to businesses and customers. The most
in the banking sector, but somewhat low and                     obvious benefit, particularly in the context of the

19
     See Bloomberg, J. (2018, April 29).

                                                                                                                           29
Stanbic Bank Quarterly Economic Review

     COVID-19 AND ACCELERATION OF
     DIGITALIZATION

     Covid-19 pandemic, is that it allows businesses to   without moving from their workplace or home. By
     get around constraints imposed by regulation of      eliminating the middleman, it saves money for the
     movement and physical contact during lockdown.       customer. Finally, it allows customers to search
                                                          for product information, compare prices and
     Digital technologies also reduce marketing,          benefits and evaluate the value of the products
     labour, and operational costs since most of the      before committing to a purchase.
     work is done online. In addition, replacing paper
     and manual processes with software allows            Covid-19 and Digitalization in Botswana
     businesses to automatically collect data that        While the Covid-19 pandemic has brought new
     can be used to better understand performance,        and unique challenges to business, there is some
     risk, and cost drivers. Furthermore, real-time       evidence it has accelerated the adoption and use
     reports allow managers to address problems           of digital platforms in the conduct of business,
     before they become critical. They also save          though to a large extent out of necessity. In a
     time and improve operational efficiency. For,        matter of weeks, businesses, especially in the
     example, businesses are able to respond              retail sector, had developed online channels of
     immediately or just in time to customer queries      conducting business. For example, retail giant
     through online processes. For small and medium       Choppies started with taking orders through
     enterprises (SMEs), e-commerce provides an           email and WhatsApp to facilitate shopping, and
     opportunity to break free of the limitation that     subsequently introduced the Choppies eBasket.
     physical outlets impose, enabling them to sell       Popular fast food outlets such as Nando’s and
     anywhere. E-commerce requires automation of          Debonairs Pizza experienced a surge in the
     the purchasing process i.e. check-out, invoicing,    number of downloads on Play Store during this
     and payment processing, thus reducing the need       period.20 A number of small businesses took to
     for additional staff to manage these aspects of      social media platforms (Facebook and Instagram)
     the business. E-commerce also offers relatively      to reach out to customers and offer home delivery.
     low-cost engagement with existing customers
     and promoting the business to potential new          Sustaining Momentum beyond Covid-19
     customers. This means SMEs can save on costs         Can businesses and consumers maintain the
     of traditional advertising.                          appetite for the adoption and use of digital
                                                          technologies in the conduct of business post
     For the customer, e-commerce enables them            Covid-19? A number of policy issues need to be
     to choose a product or service from any vendor       addressed to ensure the country maximizes on
     anywhere. In addition, they can buy any product      the demand for digitalization.

     20
          https://playgoogle.com/apps?hl=en

30
Stanbic Bank Quarterly Economic Review

COVID-19 AND ACCELERATION OF
DIGITALIZATION (Continued)

First, there is a need to quicken the pace of                         The price of internet connectivity remains a
physical connectivity of fiber optic networks.                        concern and an obvious impediment to the conduct
When delivering the 2020 national budget                              of business online. This fact is acknowledged in
speech, the Minister of Finance and Economic                          the National Broadband Strategy Paper22 . The
Development, Honorable Dr Thapelo Matsheka                            strategy acknowledges that prices for mobile
noted that as part of the efforts to expand access                    and fixed broadband services in Botswana are
to the broadband internet services, Government,                       high compared to other African, European and
through BOFINET, has started rolling out Fibre-                       Middle East countries. Table 1 compares prepaid
To-The-Business         and     Fibre-To-The-Home            in       broadband prices in Botswana and selected
Gaborone, which will be extended to other parts                       Southern       African      Development          Community
of Botswana. This development comes at an                             (SADC) countries in 2019 . The data suggests
                                                                                                         23

opportune time and will hopefully improve access                      Botswana is in the top half of countries with
to digital platforms. The Honorable Minister also                     the highest broadband prices in the region. The
noted that Government intends to capitalize on                        national broadband strategy paper acknowledges
the demand for digital skills by focusing on the                      that prices need to decrease to affordable levels.
implementation of e-services across its delivery                      While the solution is not straightforward, the
models. He also noted that the Government                             answer lies somewhere between the development
expects to complete the development of                                and provision of ICT infrastructure, pricing policies
a national e-commerce strategy with the                               of internet providers, and protection of consumers
assistance of the United Nations Conference on                        by the regulator, Botswana Communications
Trade and Development (UNCTAD) during the                             Regulatory Authority (BOCRA).
2020/21 financial year. The strategy is intended
to promote the diffusion and use of e-commerce
in the commercial and public spheres. In terms
of budget allocations, the Honorable Minister
indicated that ICT projects will be allocated P823
million of the P12.03 billion total development
budget for 2020/21 21.

21
  Caution should be applied in interpreting these budget allocations given the expected adverse impact of COVID-19 on government
revenues. It is possible that Government will re-allocate some of the resources to address the challenges brought about the COVID-19
pandemic. 22Republic of Botswanan (2018), National Broadband Strategy, Ministry of Transport and Communications. 23The data is sourced   31
from https://researchictafrica.net/ramp_indices_portal/. Accessed August 24th 2020.
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