2 SPECIAL EDITION BACKGROUND PROJECTS TIMING - MELITTA GROUP
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Special edition 2015 ➦ Juni Only for employees of the Melitta Group a 2 0 2 0 ti t l Me Special edition Background Projects Timing w w w. r u n d u m - o n l i n e . i n fo
Introduction by the Corporate Management 2 Ladies and gentlemen, In early May of this year, we in- formed you and the wider public that we would be pursuing a strate- gic repositioning of Melitta Group. By optimising our portfolio, improv- ing our organisational structures and concentrating on markets with high growth rates, we want to make Melitta Group more competitive and increase our company's success. Melitta 2020 Strategy envisions an even stronger concentration on the areas in which we already have suc- cessful operations and in which we foresee strong potential for growth. We will invest in economically profit- able product areas, develop new products and expand our presence in attractive markets. This will generate many new perspectives and opportu- nities over the years to come. However, since we will also be re- structuring the way we work and our responsibilities as well as continuing Volker Stühmeier, Jero Bentz, Dr. Stephan Bentz (f.l.t.r.) to optimise production processes, Strategy 2020 will also result in some positions being made redundant. We more why we consider this strategic ny's repositioning. Our responsibility are acutely aware of what this means reorientation to be both necessary toward our employees is something for the employees affected. For this and right, what our strategy for the we feel even more keenly in these reason, we have taken great effort to future will look like and what impact challenging times. Thus, if you have discuss the effects of Strategy 2020 these decisions will have on individu- questions or find the information we frequently and have not made these al business units. We aim to commu- have provided insufficient, please do decisions lightly. nicate the coming changes to you as not hesitate to discuss these changes transparently as possible and to en- with your line manger, your manag- The intent of this special edition of sure that you are always up to date ing directors, the HR department, “rundum” is to present to you once on the current status of our compa- the Works' Council or with us. Best regards, Dr. Stephan Bentz Jero Bentz Volker Stühmeier rundum Special edition_2015
CURRENT STRUCTURE 3 Changes for Melitta Group Our current structure T he Melitta Group currently com- prises nine business units (in the chart below the units Melitta Coffee Earnings position Melitta Group has laid out an of our products currently offer large potential for growth. Moreover, our production costs are high and our and Melitta Household Products extraordinarily impressive success structures and processes are often are shown combined under Melitta story over a considerable period of cumbersome. Europe) and has operations is the time. However, since the millennium, business fields of coffee enjoy- growth has slowed considerably and ment, storage and preparation of sales development has in fact been foodstuffs, and household cleanli- stagnant since 2011. In recent years ness. For business customers, we we have frequently failed to achieve also produce specialist papers and our annual growth and profit targets. specialist films for industrial ap- The causes underlying this develop- plications. ment are varied. For one, we have Business Units of the Melitta Group (Status on 2014-12-31) Melitta Europe Melitta Brasil Melitta North America Cofresco Turnover: 632 Mio. € Turnover: 250 Mio. € Turnover: 86 Mio. € Turnover: 131 Mio. € Employees:1.480 Employees:601 Employees:109 Employees:292 MPCS Wolf PVG NKS ACW-Film Turnover: 125 Mio. € Turnover: 20 Mio. € Turnover: 41 Mio. € Turnover: 7 Mio. € Employees:693 Employees:213 Employees:209 Employees:38 The business units each make dif- noticed that conditions on the ferent contributions to the overall markets in which we are active have success of the Group. With around tightened considerably. Our com- 49 per cent of total Group sales, the petitors are gaining on us in many of Melitta Europa unit, which has been our markets. Providers from other made up of the two units Household countries that can produce their Products and Coffee since 2012, goods at significantly lower costs are makes by far largest contribution becoming more and more problem- to sales. This is followed by Melitta atic. Many of our products have suf- Brazil (19%), Cofresco (10%), Melitta fered declines in sales and earnings Professional Coffee Solutions (10%) and some of them are now no longer and Melitta North America (7%). Neu able to finance their cost of capital. Kaliss / Neukölln Spezialpapier, Wolf Our former motors for growth are PVG and ACW-Film contribute a total today in stagnant or contracting of five per cent to total sales. market environments. Only a few rundum Special edition_2015
BACKGROUND 4 The Strategy 2020 The three focus areas of Strategy 2020 O ur analyses have shown that our weaknesses compared to our competitors are not of a transi- • The vacuum cleaner bag business: responsibility for the worldwide vacuum cleaner business, includ- tory nature, but rather are structur- ing brand and private label, will al. Thus, in the years to come, our in future be taken over by Wolf sales and profits would continue PVG. As a result, the product area to stagnate if we did not adjust our for vacuum cleaner bags at the strategy. In order to make ourselves Melitta Europa Household Prod- once again fit for the future and ucts Division will be carved out not lose further market shares, we and integrated into the existing must concentrate on business areas operations at Wolf PVG. We hope that offer the promise of growth. to generate numerous synergies in And we need to become faster, product development and coordi- more flexible and more economical nation of OEM and branded retail overall. business under the Swirl brand via this move. For precisely these reasons we have developed the Strategy 2020 over • The bin liner business: the past months. It envisions three the entire bin liner business focus areas: specialist papers and industrial films. will in future be operated by - We want to optimise our portfolio. Currently, the same or similar prod- Cofresco. Cofresco has the neces- - We want to become more efficient. ucts are in part manufactured and sary expertise for procurement, - We want to make use of sold in different business units. We development and production as opportunities for growth are convinced that we will be able to well as extensive experience in boost our effectiveness if we bundle international marketing. our areas of expertise, create clear responsibilities and consolidate We are also taking a close look at the production and marketing. To do so, coffee capsule business: this busi- those product groups which have ness, which we see as in future being until recently been manufactured operated worldwide from an inde- and sold in various divisions of the pendent unit, is today already being company will each be concentrated pursued in a number of ways in vari- in a single division. These include in ous regions. We want to change this particular the following areas: and consolidate these activities to a single area of responsibility – so that we can foster greater effectiveness by bundling our expertise. ❙ Optimising our portfolio We consider the area of gastronomy coffee to be an additional important Our portfolio will in future be carried international growth segment. This by three main pillars: coffee, coffee area will in future also be managed preparation and household products. as an independent unit. We aim to In all these areas, the markets are take this business segment out of highly attractive and we have prom- stagnation and ensure that it devel- ising competitive positions in them. ops an independent growth dynamic The three pillars of coffee, coffee in future. We see this area as a clear preparation and household products growth segment; we must thus take together form a highly balanced and our heretofore only German struc- future-proof portfolio. These com- tures to the next level and consist- petences are then supplemented by ently pursue internationalisation of our two industrial business areas of this business field. ➥ rundum Special edition_2015
BACKGROUND 5 of great growth potential. Based on our analysis of the markets, we see promising opportunities in the fol- lowing areas, for instance: • Further internationalisation of our coffee range by entering growth countries and regions Develop- ing our coffee capsule business through internationalisation, in particular in Europe, Latin America and Asia • Expanding the instant coffee business • Developing coffee capsule filling business in North America • Extending gastronomy coffee business through marketing of semi-automatic coffee machines • Enter segment for office coffee • From August 2016, Cofresco pro- machine solutions ➦ ❙ Improving our duction in Minden will be relocated • Further internationalisation of our organisational structures to our site in Brodnica (Poland). product range at Cofresco We are convinced that we will be The relocation is to be concluded • Examine growth options in area of able to tangibly improve our com- by autumn 2017. coffee enjoyment petitiveness if we critically examine our workflows, responsibilities and • We will be closing the Wolf PVG We are currently undertaking a functions throughout the company site at Vlotho/Exter over the thorough examination of which and reorganise and optimise them coming months and relocating growth opportunities will unfold correspondingly. The focus of these its production to our Spenge site. for us in these areas and how we efforts will be on processes and Capacities at the Spenge site will can best tap this potential. structures in Europe. The intention be expanded correspondingly, in is to streamline decision-making particular through the construction structures and reduce overheads. of a new production hall As the years have passed, numerous redundant functions and inefficient ➨ As announced at the all-staff structures have developed in the meetings, comprehensive units and at the headquarters, and packages will be offered for we aim optimise these. the employees affected by these measures. How these We will take a systematic and thor- will be implemented specifi- ough approach to examining and cally is currently being negoti- redesigning our organisational struc- ated with the Works' Council. tures. Together with our own experts from the respective business units, the consultancy McKinsey will be ❙ Leveraging opportunities analysing our organisational struc- for growth tures, developing improvements and proposing these to the Management In addition to our work optimising Board. our portfolio and our workflows, we also want to concentrate more Two decisions in this regard have strongly on attractive growth mar- already been made and are being kets in future. To do so, we will be discussed in detail with the Works' developing new products that meet Council to determine their exact consumers' current and future de- implementation. mands and which offer the promise rundum Special edition_2015
interviews 6 Statements from Managing Directors proven or novel approaches, quickly hood will not always be able to meet and with as much forethought as all requirements. And eventually possible. the consultants leave and we are still here. We should create this new Which aspect (optimise portfolio, Melitta ourselves, with confidence increase efficiency, tap new and with a good eye. Management growth areas) do you think will will now face the challenging task make the largest contribution of keeping morale and motivation toward enhancing Melitta Group's up in our teams even during these competitiveness? times of change. What is especially important? The people, of course. Dr. Strege: Of profitable growth! It is people who develop the strate- It is important to remember that gic measures, and it is people who Melitta Group is made up of a ensure their success. It is clear that variety of business units, which are many employees are currently great- each faced with highly varied chal- ly concerned with one very justified lenges, both internally and in their question: what does all this mean respective markets. Competitive- for me personally? We should put all ness needs to be safeguarded in all our efforts into making sure that this areas of business: some segments absolutely understandable question are under considerable sales, cost or is answered as quickly as possible. profit pressure, others are growing It goes without saying that my own successfully and need to concentrate door is open to everyone as well. Dr. Frank Strege, Managing Director ME-K their resources on expanding opera- tions. Depending on the situation, What did you feel the sentiment differing focus areas need to be cho- at the international management Dr. Frank Strege: sen so as to support the individual conference was like? business strategy. Thus, individual How do you see Strategy 2020 aspects of the strategy will receive Dr. Strege: On the first day people in relation to the future success a different weighting depending on expressed very serious interest in of Melitta Group? the planning unit and the business receiving more information about segment, which will in turn result Melitta 2020. On the second day – Dr. Strege: The strategic decisions in a differing degree of impact. which had a stronger involvement on reached are the logical and under- the part of the external consultants standable reaction to the long-term In your opinion, what will be – the varying perspectives and expec- sales trend, including the changes particularly important when it tations of management personnel that relate to production sites. The comes to implementing Strategy were expressed, not always without areas for action defined offer great 2020? discord. I found this surprising: after opportunities and at the same time all, this is all about a common goal considerable challenges. The Dr. Strege: “Focus” is the keyword and a bright future – growth, future key will be to determine the here. Focus on successful brands, competitiveness and success for structures, and thus respon- on the greatest profitable growth Melitta. The majority of employees sibilities and authorities areas and on the most critical prob- are glad to work for our company, to lead these areas lem areas identified will be crucial and most also like to be successful. successfully with to making significant progress. That can be a lot of fun! More-or-less standardised recom- mendations, for example from ➥ external consultants, are perhaps part of the solution, but in all likeli- rundum Special edition_2015
interviews 7 Pieter van Halewijn: ➦ How do you see Strategy 2020 After that, we will be in a position in relation to the future success to grow. It bears remembering of Melitta Group? though that there are differences from unit to unit that will require van Halewijn: I see Melitta 2020 differentiated implementation as a crucial factor for our success. timing. Rethinking our positioning and our portfolio is a step long overdue. In your opinion, what will be As I see it, focus will play a key role particularly important when it here. We should also make better comes to implementing Strategy use of our existing competences 2020? and structures, especially outside of Germany, to support our inter- van Halewijn: Decisiveness, national expansion. The planned accountability and an ability to Melitta 2020 Strategy addresses get things done. The commitment these issues. and dedication of the entire staff is essential if we want to achieve our Which aspect (optimise portfolio, goal. After all, we want to achieve increase efficiency, tap new a transformation of the whole, not growth areas) do you think will just of a select few. make the largest contribution toward enhancing Melitta Group's What did you feel the sentiment Pieter van Halewijn, Managing Director Cofresco competitiveness? at the international management conference was like? van Halewijn: As a first step, we should optimise our portfolio and van Halewijn: Fundamentally posi- boost our efficiency. In my opin- tive and constructive, though there ion, decisions and implementation are naturally differing points of view. should not be a drawn out process. rundum Special edition_2015
INDIVIDUAL STEPS 8 Projects within the scope of Strategy 2020 O ver the course of the past business year, manage- ment already initiated several projects and took a number of decisions to improve processes in Melitta in Cofresco, the renaming of Melitta SystemService to Melitta Professional Coffee Solutions, the merging of Melitta USA and Melitta Canada, and the launch of Group and to give the Group a clearer positioning. the Melitta Administrative Excellence programme. This includes in particular the assumption of shares Cofresco: 100 per cent owned by Melitta As of the end of June 2014, Melitta Group is the sole SC Johnson and thus to become sole shareholder of owner of Cofresco. Founded in 1996, the company was Cofresco. The step was undertaken in order to be able a joint venture between Melitta and DowBrands (today: to better integrate Cofresco into the Group and to SC Johnson). Last year, company management decided optimise both its product portfolio and its structures to acquire the remaining 35 per cent of the shares from and processes. Melitta Professional Coffee Solutions: the name says it all More than half of sales generated by the Melitta SystemService unit in 2014 originated from countries other than Germany. Since the name often caused confusion abroad, in early July 2014 Melitta SystemService was renamed to Melitta Professional Coffee Solutions. The new name will support the further internationalisa- tion of the company's activities and makes it quickly apparent what the unit's portfolio for business custom- ers comprises. Melitta North America: bundling of competence areas Melitta has developed very positively in the USA in and Melitta Canada. This move aims to condense recent years. Due to numerous product innovations, innovation power, coordinate production and sales it has been possible to continually gain market shares activities and foster synergies. Through its Melitta North and achieve high increases in sales. In the booming America unit Melitta now offers coffee, filter papers single-cup preparation segment in particular Melitta and products for coffee preparation in the USA, Canada, products have become best-sellers. In 2014, Manage- Mexico, the Caribbean and Central America. ment Board decided to merge the units Melitta USA ➥ rundum Special edition_2015
INDIVIDUAL STEPS 9 Good progress made in Melitta Administrative Excellence programme ➦ Optimised structures and processes throughout the „Procurement Excellence“ Group – that is the goal of the Melitta Administrative Excellence programme, initiated exactly one year ago. The structures and processes in pro- The strategy programme initiated by the Management curement are being analysed by the Board is to review company-wide processes in the areas sub-project Procurement Excellence. of IT, procurement and administration and will formu- Since the third quarter of 2014, a pro- late ideas for improving the structures and take corre- ject team led by Christian Bonk (Head sponding measures to implement these. The focus will of Procurement, ME-H) and Alexander always be on the question: how can we become better Wesemann (Z-U) has been apprais- in these functions and how must we be positioned in ing how the organisation of materials order to remain competitive in the future? procurement and the purchasing of ex- Christian Bonk ternal services can be improved. In the As the requirements for the three areas differ markedly, meantime, the majority of all materials three projects have been initiated within the programme, and services purchased by the company entitled IT Excellence, Procurement Excellence and Ad- have been reviewed and subjected ministrative Support Excellence. The progress achieved to a needs analysis. The analysis has over the past twelve months is impressive: the majority concluded that a bundling of purchas- of the analyses have not only already been concluded, ing volumes generates considerable but have given rise to numerous ideas for how we can synergy effects and cost savings while work together even more effectively and efficiently. also leading to in part more efficient Many of these ideas are already in the process of being purchasing processes. The focus here is implemented. not only on achieving cost savings, but Dr. Alexander Wesemann also on the availability of materials and „IT-Excellence“ a greater integration of suppliers and their expertise in order to be able to offer even better products and In the IT area, from May through services. Supplier management (selection, assessment, develop- August 2014 the existing IT struc- ment and integration of suppliers) will in future play a key role. tures of the entire Group were examined under the supervision „Administrative Support Excellence“ of Mike Böhm (Head of Corpo- rate IT, Headquarters). Moreo- Under the management of Katja Möller ver, since last September, the (Head of Business Development and project team has been explor- Controlling, Headquarters), the Admin- Mike Böhm ing the ideas, prioritising and istrative Support Excellence project, implementing them. The focus which is made up of six sub-projects, is of the changes is on the formation of a new IT organisa- concerned with improving administra- tion for Melitta Group. This is made up of a small team tive support services. The individual in the headquarters as well as three competence areas projects are lead by the business units (Enterprise Resource Planning, Infrastructure, Commu- themselves and only in part implement- nication & Collaboration) that deal with Group-wide IT ed by the corporate divisions. The team issues, in addition to IT teams in the individual business is currently looking into the possibility Katja Möller units, which are integrated into these virtual competence of verifying incoming invoices accord- centres with worldwide activities. The aim is to create a ing to a standardised, automated procedure, preparing electronic basis on which IT experts throughout the Group can work invoices and more strongly coordinating internal and external book- together more intensively, to define uniform IT standards, keeping. They are also analysing whether a company-wide manage- to reduce the amount of variation in software and hard- ment information system can be implemented, whether payroll can ware, and to enhance the quality of IT infrastructure as be centralised and whether personnel files can be digitised. well as reduce costs. Similar structures have also been set The many good ideas generated from the Melitta Administrative up for the Digital and the Business Intelligence compe- Excellence programme are impressive evidence of how prudent tence centres. The primary difference to the IT compe- it was to initiate this project. It is making a significant contribu- tence centres is that these teams comprise members tion to ensuring that the individual Melitta business units do not from Controlling and Marketing. simply work alongside one another loosely related, but rather work toward common goals in close, dedicated cooperation. Although this project will bring additional tasks for all those involved, those participating are saying again and again how helpful it is to discuss with each other similar or even the same problem areas. rundum Special edition_2015
PERSPECTIVE 10 Realisation of Strategy 2020 Key steps taken so far • Autumn 2014 to spring 2015: development of Strategy 2020 • Presentation of Strategy 2020 to Melitta Group Advisory Board in first quarter • Presentation of Strategy 2020 to Managing Directors • Internal and external informational events Transformation management To implement Strategy 2020, a Trans- The Transformation Office formation Office is being formed. supports this body and A central decision-making body will the business units in their be managing the implementation work introducing and im- of Strategy 2020 and ensuring that plementing Strategy 2020. targets and timelines are deter- The Office ensures all steps mined. The body is made up of the are communicated accord- Management Board, the Heads of ingly, sets up the strategy the corporate divisions Corporate projects and supervises Development, Legal Affairs and realisation of the meas- Human Resources, Finance and the ures. The members of the Corporate Public Relations Office as Transformation Office are well as the Managing Directors of Dr Stefan Scholle (Head), the respective business units. Katharina Roehrig, Dirk Marek, Katja Möller and Dr Alexander Wesemann. Concrete imple- mentation of strategic deci- Imprint - Publication details sions will then be the remit of Special edition for employees of the following divisions managers and Melitta Europe - Household Products Division -, Melitta Professional Coffee Solutions, Cafina, Melitta experts in the Europe - Coffee Division -, Cofresco Freshkeeping Products Europe, Wolf PVG, Neu Kaliss Spezialpapier, Neukölln various business Dr. Stefan Scholle, Geschäfts- Spezialpapier, ACW sowie der Melitta Zentralgesellschaft and/or planning units. führer und Leiter Zentralbereich Unternehmensentwicklung Publisher: Editor in Chief: They are appointed by Melitta Zentralgesellschaft mbH & Co. KG, Heinz-Udo Bredemeier their business unit and are Marienstr. 88 (hub/0571 - 86 1407) 32425 Minden Editor: responsible for implement- analyse structures and processes at Postbox 1126, 32371 Minden Telephone 0571 - 4046-0 Monika Meyer ing the projects defined. Melitta Group, these specialists will (hub/0571 - 86 1408) deputy Author of this edition: Design/technical production: They will be supported by be taking a look at the business units Katharina Roehrig, Head of Public Relations Advertising agency W. Böttger e.K. staff from a management over the coming weeks and may ap- Telephone 0 57 31 - 75 60 22 consultancy. In order to proach you for information or figures. Reprinting or online use, in whole or in part, only with our written permission. © 2015 Public Relations Department of the Melitta Group, Internal ➥ Information and Communication. rundum@melitta.de rundum Special edition_2015
PERSPECTIVE 11 The next steps ➦ The Transformation Office is current- In 2015 and 2016, the focus will The implementation of Strategy ly in the process of drawing up time- be on optimisation of the existing 2020 will without a doubt bring lines and developing corresponding Melitta portfolio. Organisational with it more work for all involved. planning elements so as to be able structures will be analysed con- We will, however, take a successive to coordinate the transformation currently and realigned once a approach to this process and will process efficiently. These include comprehensive concept has been not be implementing all steps all at schedules of measures, appointment developed. The strategy project will once. Naturally, we want to proceed of responsibilities, determining of re- concentrate on taking advantage quickly with Strategy 2020, but it is porting structures and the initiation of opportunities for growth. These also important to us that the indi- of regular coordination meetings. include the ongoing internationalisa- vidual steps be carried out with care tion of our portfolio as well as the and prudence. development of new products. We will keep you up to date I mplementing Strategy 2020 suc- cessfully is of critical importance for our future competitiveness. This applies in particular to those employees who will be affected by job cuts as a result of Strategy We have prepared an extensive pack- age of measures to support those of you who are affected by the planned Thus, we set great store by inform- 2020. Exactly how many jobs and job cuts at the two sites. These ing all our employees as frequently which ones has currently not yet include early retirement, expanded and as extensively as possible been finalised. We want to first take part-time opportunities, simplified about ongoing developments in this a careful look at our processes and changing of position within the project. structures and then decide together Group and a transfer company. with the Works' Council what shape At the same time, we ask that you the future structure of our organisa- Please speak with your line man- to actively inform yourself about tion should take. We thus ask for ager, the HR department, the Works' the changes in our Group and to your understanding that we will not Council, management or the Man- participate in this process. Please be able to answer all of your ques- agement Board if should you have let us know if you feel inadequately tions today. questions. informed – we want to make this a joint journey. rundum Special edition_2015
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