Some new staff have joined OneHQ recently
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2020 IT UPDATE AUGUST WHAT'S BEEN GOING ON AT ONEHQ? Welcome to another issue of our IT Updates newsletter. These newsletters are all about providing you with some insight into what's happening at OneHQ and an opportunity to get to know our team. Even during these crazy times it's business as usual for OneHQ. Our team are able to work effectively from any location (including home), with over half of our clients (and many of our team of 30+) outside of Auckland we're working in the best way possible to support your systems and protect our and your teams. Some new staff have joined OneHQ recently Miguel Rojas - Miguel comes to us from a 12 year career with Microsoft NZ. Miguel’s role as Microsoft Technology Strategist is about helping you extract maximum value from your spend with Microsoft. Miguel is a technical and commercial expert in Microsoft's suite of productivity and Azure cloud tools. Catch up with Miguel through email and LinkedIn. Alric Morrison - Alric joins us as Business Solutions Manager. In this role Alric has a focus on reducing cost amongst our clients through the use of smart software and business process improvement. You can reach Alric at email and LinkedIn. Phil West - Phil takes on the role of Service Desk Coordinator. Phil has had a 16 year ICT career with the NZ Defence Force in both service and civilian roles. Phil is making sure that our clients get the very best service from our Service Desk and Support teams. Phil is at email and LinkedIn If our team can be of any support during this changeable time please don't hesitate to contact our Sales team, the Service Desk. Our full contact details are here as usual. We hope you enjoy this month’s content. Take care, Warren.
3 TECH TOOLS TO HELP YOU RUN YOUR BUSINESS MORE EFFICIENTLY 1. Trello Trello functions as a kind of project management software, but with a different spin. Trello has stripped down its interface to the essentials, allowing you to manage your team’s projects with as little fuss as possible. Trello’s main attraction is its boards feature, simple designs that make it super easy to track and keep notes of different projects, plans, or comments. Businesses that are built on quick, uncomplicated tasks should look at Trello, while companies that often engage in longer, more complex projects will likely need a more heavy-duty option. 2. OneNote OneNote is a note-taking application that is included in Windows 10, but a lot of people overlook it. I use OneNote on my work pc, my smartphone and my tablet at home, so I can have the same view of my notes from any of my devices. Depending which of my devices I am using I can type, take handwritten notes or draw my ideas. Once you are familiar with the interface it’s very easy to categorize notes, lists so they are easy to find. OneNote also has built-in integration with Microsoft Outlook, so you can take notes in a scheduled Outlook meeting. 3. RoboForm If you aren’t using password manager software, it’s time to start! There are plenty to choose from, but I like RoboForm. It securely stores all your passwords and logs you in with a single click (or tap). RoboForm is available for Windows, Mac, Apple IOS and Android, with support for all the main web browsers. Your passwords are kept safe by 256-bit encryption, and you can enable two factor authentication (2FA) to access your account if you choose to. This app just makes it easy and secure to store your sensitive passwords and access them from multiple devices. Cost – Approx. $30 year for the personal edition. More info
ACHIEVING EFFECTIVE CHANGE WITH TECHNOLOGY In most organisations the business pain points, or problem areas are not as commonly understood as you might think. Everyone in the organisation will no doubt have a slightly different view as to what works, what doesn’t and how it impacts them and their role. Technology or specific applications are often used to solve problems in isolation. These implementations can make perfect sense at the outset of a project, they solve a need in a specific area of the business. But often do not deliver to long term goals due to: Lack of communication on the reasons for change Faster Fortinet Firewalls No supporting business processes or links to Are Here! individual employee goals Limited training, resulting in functionality not being We have been waiting a long time for the new Fortinet Firewall range to be fully utilised released in NZ and its finally here! One of Lack of integration, leading to duplication of effort the reasons we have been so keen to Alternative work arounds creating confusion get our hands on these is it allows our clients to make full use of Gigabit internet connections, while still running all If the business issues are well understood, then the security features. leveraging the right technology solutions can have a With the previous model Fortinet’s, huge impact on your business. Making change less maximum internet throughput was disruptive, ensuring new solutions add value across restricted once all security features were enabled, so clients could not enjoy full teams and reducing business complexity are all areas use of the newest fast internet that drive faster adoption and lead to more connections, that is no longer the case sustainable efficiency gains. now. For companies wanting to upgrade their As a starting point it’s a good idea to: firewall we are now able to offer the firewall as a completely managed service. This means no upfront cost for Get the key members of your team to agree on the hardware itself, or the installation the pain points that are holding you back. project labour. OneHQ will supply, install, Determine the common areas of change that will maintain, and monitor the device for a fixed monthly fee. If the hardware fails for have the most impact any reason we will swap it out with a new Develop a plan that utilises the right combination one at no extra charge. of technology, process and people changes to Note that if you are thinking about support your goals getting one of the new 500Mbit or 1Gbit internet connections there are a few other network factors to take into account, so you can make full use of the new technology, talk to us to find out more. -- OneHQ Team
TECHNOLOGY-AS-A-SERVICE PREDICTABLE AND FLEXIBLE As the world is changing at a rate of knots, companies are needing to ensure that they adapt at the same pace with their technology and software to keep up with all the changes. Purchasing technology can be very expensive and have a negative impact on your companies cashflow. Technology should enhance your business goals and not be a burden to your company. The way that we conduct business has never experienced so much change in such a short period of time. Companies are required to be more flexible and agile than ever before, placing even more importance on technology. The remote working environment has also highlighted the importance of having access to your data from anywhere in a secure manner. Having the confidence that your data is being accessed, shared and stored in a secure way has never been more important. Tech-as-a-Service is a comprehensive, flexible solution that bundles hardware, software and services into a single subscription price. Best of all, customers can scale up or down throughout the course of their subscription term - allowing them to adjust to changing business conditions. Does your business currently have a digital roadmap? Adopting technology as a service allows your business to plan your technology roadmap and MEET THE TEAM assist with your budgeting for years to come. MIGUEL ROJAS Microsoft Technology Strategist In these uncertain times, tech-as-a-service allows miguel.rojas@onehq.nz companies to forecast their technology costs, Flat White giving companies more cost predictability going forward. Rum and Coke Fishing www.onehq.nz/our-team ALRIC MORRISON alric.morrison@onehq.nz
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