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Some new staff have joined OneHQ recently
2020
                                                                            IT UPDATE

        AUGUST
WHAT'S BEEN GOING ON AT ONEHQ?

Welcome to another issue of our IT Updates newsletter. These newsletters are all about
providing you with some insight into what's happening at OneHQ and an opportunity to get to
know our team.

Even during these crazy times it's business as usual for OneHQ. Our team are able to work
effectively from any location (including home), with over half of our clients (and many of our
team of 30+) outside of Auckland we're working in the best way possible to support your
systems and protect our and your teams.

Some new staff have joined OneHQ recently

Miguel Rojas - Miguel comes to us from a 12 year career with Microsoft NZ. Miguel’s role as
Microsoft Technology Strategist is about helping you extract maximum value from your spend
with Microsoft. Miguel is a technical and commercial expert in Microsoft's suite of productivity
and Azure cloud tools. Catch up with Miguel through email and LinkedIn.

Alric Morrison - Alric joins us as Business Solutions Manager. In this role Alric has a focus on
reducing cost amongst our clients through the use of smart software and business process
improvement. You can reach Alric at email and LinkedIn.

Phil West - Phil takes on the role of Service Desk Coordinator. Phil has had a 16 year ICT career
with the NZ Defence Force in both service and civilian roles. Phil is making sure that our clients
get the very best service from our Service Desk and Support teams. Phil is at email and LinkedIn

If our team can be of any support during this changeable time please don't hesitate to contact
our Sales team, the Service Desk. Our full contact details are here as usual.

We hope you enjoy this month’s content.

Take care,
Warren.
Some new staff have joined OneHQ recently
3 TECH TOOLS TO HELP YOU RUN YOUR
BUSINESS MORE EFFICIENTLY

 1. Trello
 Trello functions as a kind of project management software, but with a different spin.
 Trello has stripped down its interface to the essentials, allowing you to manage your
 team’s projects with as little fuss as possible.

 Trello’s main attraction is its boards feature, simple designs that make it super easy to
 track and keep notes of different projects, plans, or comments. Businesses that are
 built on quick, uncomplicated tasks should look at Trello, while companies that often
 engage in longer, more complex projects will likely need a more heavy-duty option.

 2. OneNote
 OneNote is a note-taking application that is included in Windows 10, but a lot of
 people overlook it. I use OneNote on my work pc, my smartphone and my tablet at
 home, so I can have the same view of my notes from any of my devices. Depending
 which of my devices I am using I can type, take handwritten notes or draw my ideas.

 Once you are familiar with the interface it’s very easy to categorize notes, lists so they
 are easy to find. OneNote also has built-in integration with Microsoft Outlook, so you
 can take notes in a scheduled Outlook meeting.

 3. RoboForm
 If you aren’t using password manager software, it’s time to start! There are plenty to
 choose from, but I like RoboForm. It securely stores all your passwords and logs you in
 with a single click (or tap).

 RoboForm is available for Windows, Mac, Apple IOS and Android, with support for all
 the main web browsers. Your passwords are kept safe by 256-bit encryption, and you
 can enable two factor authentication (2FA) to access your account if you choose to.

 This app just makes it easy and secure to store your sensitive passwords and access
 them from multiple devices.

 Cost – Approx. $30 year for the personal edition. More info
ACHIEVING EFFECTIVE CHANGE
WITH TECHNOLOGY

  In most organisations the business pain points, or problem areas are not as
  commonly understood as you might think. Everyone in the organisation will no
  doubt have a slightly different view as to what works, what doesn’t and how it
  impacts them and their role.

  Technology or specific applications are often used to solve problems in isolation.
  These implementations can make perfect sense at the outset of a project, they
  solve a need in a specific area of the business. But often do not deliver to long
  term goals due to:

     Lack of communication on the reasons for change          Faster Fortinet Firewalls
     No supporting business processes or links to             Are Here!
     individual employee goals
     Limited training, resulting in functionality not being   We have been waiting a long time for
                                                              the new Fortinet Firewall range to be
     fully utilised                                           released in NZ and its finally here! One of
     Lack of integration, leading to duplication of effort    the reasons we have been so keen to
     Alternative work arounds creating confusion              get our hands on these is it allows our
                                                              clients to make full use of Gigabit
                                                              internet connections, while still running all
  If the business issues are well understood, then            the security features.
  leveraging the right technology solutions can have a        With the previous model Fortinet’s,
  huge impact on your business. Making change less            maximum internet throughput was
  disruptive, ensuring new solutions add value across         restricted once all security features were
                                                              enabled, so clients could not enjoy full
  teams and reducing business complexity are all areas        use of the newest fast internet
  that drive faster adoption and lead to more                 connections, that is no longer the case
  sustainable efficiency gains.                               now.
                                                              For companies wanting to upgrade their
  As a starting point it’s a good idea to:                    firewall we are now able to offer the
                                                              firewall as a completely managed
                                                              service. This means no upfront cost for
     Get the key members of your team to agree on             the hardware itself, or the installation
     the pain points that are holding you back.               project labour. OneHQ will supply, install,
     Determine the common areas of change that will           maintain, and monitor the device for a
                                                              fixed monthly fee. If the hardware fails for
     have the most impact                                     any reason we will swap it out with a new
     Develop a plan that utilises the right combination       one at no extra charge.
     of technology, process and people changes to             Note that if you are thinking about
     support your goals                                       getting one of the new 500Mbit or 1Gbit
                                                              internet connections there are a few
                                                              other network factors to take into
                                                              account, so you can make full use of the
                                                              new technology, talk to us to find out
                                                              more.

                                                              -- OneHQ Team
TECHNOLOGY-AS-A-SERVICE
PREDICTABLE AND FLEXIBLE

  As the world is changing at a rate of knots, companies are needing to ensure that
  they adapt at the same pace with their technology and software to keep up with
  all the changes.

  Purchasing technology can be very expensive and have a negative impact on
  your companies cashflow. Technology should enhance your business goals and
  not be a burden to your company.

  The way that we conduct business has never experienced so much change in such
  a short period of time. Companies are required to be more flexible and agile than
  ever before, placing even more importance on technology.

  The remote working environment has also highlighted the importance of having
  access to your data from anywhere in a secure manner. Having the confidence
  that your data is being accessed, shared and stored in a secure
  way has never been more important.

  Tech-as-a-Service is a comprehensive, flexible solution that bundles hardware,
  software and services into a single subscription price. Best of all, customers can
  scale up or down throughout the course of their subscription term - allowing them
  to adjust to changing business conditions.

  Does your business currently have a digital roadmap?

  Adopting technology as a service allows your
  business to plan your technology roadmap and                MEET THE TEAM
  assist with your budgeting for years to come.
                                                             MIGUEL ROJAS
                                                             Microsoft Technology Strategist
  In these uncertain times, tech-as-a-service allows         miguel.rojas@onehq.nz
  companies to forecast their technology costs,                   Flat White
  giving companies more cost predictability going
  forward.                                                        Rum and Coke

                                                                  Fishing

                                                                                www.onehq.nz/our-team
    ALRIC MORRISON
    alric.morrison@onehq.nz
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