Smarter Parking May 2019 - The NRMA

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Smarter Parking May 2019 - The NRMA
Smarter Parking
      May 2019
Smarter Parking May 2019 - The NRMA
Foreword                          DIVVY’s original vision was to solve
                                  the parking problem by application
                                  of market leading technology
                                                                               DIVVY unlocks underutilised car
                                                                               spaces in commercial buildings,
                                                                               giving drivers exclusive access
                                  using a combination of hardware              at the touch of a button through
                                  and software to enable a better              the DIVVY App. We provide
                                  parking experience. However, now             commuters access to Australia’s
                                  DIVVY provides a seamless journey            fastest growing parking network
                                  through all bookable assets. DIVVY           with unparalleled convenience and
                                  can apply the same technology                flexibility. And we enable owners to
                                  that has been used for parking               enjoy the benefits of a new income
                                  to end of trip facilities, meeting           stream.
                                  rooms, hot desks and share
                                  workspaces, because population
                                                                               We believe that smarter technology
                                  growth isn’t just an issue for our
                                                                               and more efficient utilisation of
                                  roads.
                                                                               spaces is essential in handling
                                                                               growth in our cities, and we look
                                 David  Stuart-Watt
                                 While DIVVY is expanding into                 forward to playing a part in the
                             President
                              other industries, parking remains                solution.
                              our focus because there are
                              literally thousands of parking
Population growth and densification
                              spacesare    placing
                                        hidden           That’s
                                               in corporate     not to say roads are the problem – in fact,
                                                             office
pressures on Australian cities,buildings
                                the likes and
                                          of which       they
                                              hotels in our   are (and will remain) an integral part of the
                                                            CBDs
we’ve not before seen.                                   solution. The challenge for us here in Australia is
                              that could be utilised smarter.
                                                         to evolve to a more integrated transport system,
                                                         where all the parts contribute to a more efficient
Perhaps the most visible evidence of this is urban
                                                         whole, where new modes and choices are not just
congestion. Despite on-going investment by
                                                         supported but encouraged.
governments and the advent of new technologies
and solutions, our roads are seemingly
                               Better roadmore
                                            and transport                 Today, we work with policy makers
congested than ever; our public   transport services
                               infrastructure has been aAnd  in that context,
                                                          core                  we can reinvent
                                                                          and industry  leaders, and
                                                                                                  advocating
stretched to breaking.                                  reinvigorate
                               focus of the NRMA since 1920            much   of our existing infrastructure
                                                                          for increased investment    in road
                               when our founders lobbiedandfor
                                                             transport solutions    – aided
                                                                          infrastructure    bytransport
                                                                                          and   and integrating
                                                        smart technologies      – to create positive outcomes
Last year Roads Australia led improvements
                               a delegation ofto the condition            solutions  to make   mobility safer,
                               of Parramatta            for people  living and   working in our cities.
public and private transport leaders  to Tokyo,Road in Sydney.            provide value for money and peace
Seoul and Singapore to look atIndependent      advocacy was our
                                   how these three                             of mind for our Members, and
‘mega-cities’ were managing the foundation    activity, and itDivvy
                                     integration                remains
                                                                    is one suchdeliver  sustainable
                                                                                  example             communities.
                                                                                             of a technology     that
of transport strategy and landcritical   to who we are asleverages
                                 use planning,                 we              By working
                                                                         real-time  data ontogether    with allspots
                                                                                              vacant parking      levels
employing smart infrastructure  approach    our first centenary.
                                   and technologies,         in high demandof     government
                                                                                CBD,             to deliver
                                                                                      metropolitan          integrated
                                                                                                      and suburban
and delivering customer-focussed mobility                                      transport options, we give our
                                                             areas around Australia.
solutions.                                                                     Members real choice about how
                                We’ve grown to represent over
                                                                               they get around.
                                2.6 million Australians, principally
                                                             There’s no question technology will make our
One of the key take-outs for us from
                                   wasNew
                                        the South Wales and       the
                                                             cities ‘smarter’. But if we really want to make out
importance of collaboration –Australian
                                  high level,Capital
                                             national Territory.  Webetter places
                                                             cities            We firmly
                                                                                    to live,believe thatplay,
                                                                                             work and    integrated
                                                                                                              it starts
                                provideindustry
collaboration between government,         motoring,
                                                  andmobility,
                                                             withtravel        transport networks, including
                                                                   collaboration.
academia. Governments in these  and countries
                                      tourism services
                                                are       to our               efficient roads, high-quality public
                                Members–and
working closely with key stakeholders        not the
                                                 in acommunity.                transport and improved facilities
                                                             That’s what our near-neighbours are doing to
traditional client-contractor relationship, but as                             for cyclists and pedestrians,
                                                             improve mobility and liveability in their largest
genuine partners – to unlock the real benefits of                              are essential in addressing the
                                                             cities. And it’s what Australian policy makers must
new technology.                                                                challenge of growing congestion
                                                             embrace if we’re to do likewise.
                                                                               and providing for the future growth
                                                                               of our communities.
Another key characteristic of these cities was their
reliance on mass transit to do the heavy lifting
– in sharp contrast to the Australian experience,
where private vehicle trips still dominate the urban
transport mix.
Smarter Parking May 2019 - The NRMA
Smarter Parking

Table of Contents                                              Foreword
Foreword                                                  3

Areas for further inquiry                                 4

Introduction                                              7

Parked Policy
Land-use and development                                  10
                                                                                           David Stuart-Watt
Cost, time and demand                                     12                               President

The traditional approach                                  16
                                                               Population growth and densification are placing         That’s not to say roads are the problem – in fact,
   Case Study: Zurich                                     17   pressures on Australian cities, the likes of which      they are (and will remain) an integral part of the
                                                               we’ve not before seen.                                  solution. The challenge for us here in Australia is
                                                                                                                       to evolve to a more integrated transport system,
Parking utilisation audit – Sydney                        18   Perhaps the most visible evidence of this is urban      where all the parts contribute to a more efficient
                                                               congestion. Despite on-going investment by              whole, where new modes and choices are not just
                                                               governments and the advent of new technologies          supported but encouraged.
Parking – part of the solution
                                                               and solutions, our roads are seemingly more
Smart cities                                              20   congested than ever; our public transport services      And in that context, we can reinvent and
                                                               stretched to breaking.                                  reinvigorate much of our existing infrastructure
The sharing economy                                       22                                                           and transport solutions – aided by and integrating
                                                               Last year Roads Australia led a delegation of           smart technologies – to create positive outcomes
                                                               public and private sector transport leaders to          for people living and working in our cities.
   Case Study: GoGet                                      23
                                                               Tokyo, Seoul and Singapore to look at how these
                                                               three ‘mega-cities’ were managing the integration       DIVVY is one such example of a technology that
Transport hubs and park-and-ride                          24   of transport strategy and land use planning,            leverages real-time data on vacant parking spots
                                                               employing smart infrastructure and technologies,        in high demand CBD, metropolitan and suburban
   Case Study: B-Line / Sydney Metro Northwest            26   and delivering customer-focussed mobility               areas around Australia.
                                                               solutions.
Parking as a policy lever                                 29                                                           There’s no question technology will make our
                                                               One of the key take-outs for us was the                 cities ‘smarter’. But if we really want to make out
                                                               importance of collaboration – high level, national      cities better places to live, work and play, it starts
Technology and space utilisation                          30
                                                               collaboration between government, industry and          with collaboration.
                                                               academia. Governments in these countries are
   Case Study: DIVVY                                      33   working closely with key stakeholders – not in a        That’s what our near-neighbours are doing to
                                                               traditional client-contractor relationship, but as      improve mobility and liveability in their largest
Complementary amenities                                   37   genuine partners – to unlock the real benefits of       cities. And it’s what Australian policy makers must
                                                               new technology.                                         embrace if we’re to do likewise.
Integrated land-use planning                              38
                                                               Another key characteristic of these cities was their
                                                               reliance on mass transit to do the heavy lifting
Conclusion                                                40
                                                               – in sharp contrast to the Australian experience,
                                                               where private vehicle trips still dominate the urban
Comments and queries                                      42   transport mix.

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Areas for further inquiry
Planning                                                                                                       Productivity                                            Pricing
Regulatory land-use planning system                     Parking guidelines for local government                Parking infrastructure utilisation                      Price reporting for parking facilities
reform                                                  areas
                                                                                                               In conjunction with quality transport services          The NSW Government’s online ‘Fuel Check’
The traditional passive approach to the                 Transport provision and local government               and appropriate on-street parking pricing that          program and the NRMA’s fuel app on Blue,
development of cities and places is progressively       parking policies can play a critical role as policy    considers the true value of land provision,             which allows motorists to compare fuel
being tested due to technology and rapid pace           levers to incentivise or disincentivise car use.       improving the utilisation of private, off-street        prices in real-time, are simple tools that were
of change. To develop the built environment             State guidelines for local governments where           parking by members of the public through app-           introduced to improve pricing transparency for
holistically, frameworks and environmental              state significant mass transit exists could help       based technology can improve access and ease            consumers. Given the success of these initiatives,
planning instruments that enable the regulatory         to minimise street congestion by discouraging          urban road congestion in densifying centres by          consideration should be given to the introduction
land-use planning system to be more agile will          on-street parking (where alternatives are present)     encouraging cars off surface roads and promoting        of price reporting for major commercial and public
provide for a stronger focus on future community        and incentivising the expansion of available           transport use.                                          parking facilities.
needs and improved mobility. Existing planning          private parking spaces for use by members of the
instruments and development control plans               public. While state parking guidelines should be       Complementary additions for parking                     Longitudinal pricing study on parking
should be reviewed to give greater consideration        supported in-principle by local governments, they
to current major projects and trends.                   must be reviewed and adapted to fully consider         facilities
                                                                                                                                                                       Despite its importance for transport modelling
                                                        local circumstances.                                                                                           and decision-making, relatively little data exists
                                                                                                               Parking facilities have traditionally been used
                                                                                                               for a sole purpose, however pace of change has          about car park pricing across Australia’s largest
Transport and land-use planning                                                                                                                                        cities, particularly price changes over time.
                                                        State significant mass transit parking                 presented opportunities to improve productivity.
                                                                                                               The provision and expansion of desirable features       To improve knowledge and support strategic
integration                                             strategies                                                                                                     transport modelling, consideration should be
                                                                                                               such as ticketless access, smart parking, electric
                                                                                                               vehicle charging, car servicing, maintenance            given to the collection and collation of car park
Through the Greater Sydney Commission,                  New and efficient transport options that provide                                                               pricing data for Australia’s largest cities.
the State Infrastructure Strategy and Future            value and reliability must also be accessible for      and mobile eSafety checks (pink slips) improve
Transport 2056, the NSW Government has                  customers. While parking management strategies         convenience and flexibility for consumers.
strengthened alignment between transport                aim to provide parking capacity to meet projected
and land-use planning. However, to manage               commuter demands, they are often focused on                                                                    Parking space levy review
                                                                                                               Strategic park-and-ride infrastructure
population growth and improve liveability, it is        the transit precinct and do not fully consider
critical that development and transport planning        surrounding locations in close proximity to            The delivery of state-of-the-art public transport       The parking space levy, administered by Revenue
are carefully and fully coordinated. While the          transport services. To further incentivise the use     services will continue to incentivise use, however      NSW, aims to reduce road congestion by
Australian Transport Assessment and Planning            of quality transport, localised parking strategies     accessibility remains key to attracting commuters.      discouraging trips made by car and improving
Guidelines provide a framework for progressing          within a defined geo-fence should be implemented       The NSW Government’s ‘Opal Park-and-Ride’               public transport. While the objectives of
transport and related initiatives, opportunities        for existing and new infrastructure where state        program has demonstrated that value, reliability        the Parking Space Levy Act and Regulation
exist for greater collaboration between planning,       significant mass transit exists (e.g. Sydney Metro).   and accessibility can encourage mode shift.             2009 remain valid, new trends and emerging
environment and transport departments.                                                                         While the program has recently expanded, further        technologies and revised transport and planning
                                                                                                               opportunities exist to reduce road congestion in        strategies demand that the levy is considered in a
                                                                                                               strategic locations.                                    far wider context.

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                                                                                            Introduction
NRMA Member statistics                                                                      More often than not, the mere notion of parking
                                                                                            conjures up gloomy and discouraging thoughts,
                                                                                            particularly for those in urban centres who are
                                                                                                                                                       There has been much discussion around what
                                                                                                                                                       the future of transport will look like given the
                                                                                                                                                       advent of electrification and connected and
                                                                                            unable to regularly utilise quality public transport.      automated vehicles. Theories on future transport
                                                                                                                                                       models, car numbers, and road space and

77% 58% 97% 69%
                                                                                            Public car parks and streets full of cars;                 parking requirements are easy to come by,
                                                                                            inconsistent signage and restrictions; slow-               however most investigation and modelling has
                                                                                            moving queues and surface traffic at entry and             concentrated efforts on the anticipated end state
                                                                                            exit points; drivers jostling for position; hard-to-       (full automation) without fully considering any
                                                                                            use and malfunctioning ticket machines; and no             transitionary phase.
find parking                   often or always            have avoided    believe there     guarantees that a parking space will be available
too expensive                  worry about                a trip due to   are generally     at one’s destination is a snapshot of what NRMA            With technology progressing at an exponential
                                                                                            Members experience in search of parking.                   rate, new ways of combatting old challenges
                               finding parking            perceived       not enough                                                                   are emerging. Cities are becoming ‘smarter’
                                                                                                                                                       and more integrated through the use of data
                                                          parking         available car     Based on this feedback and much empirical
                                                                                                                                                       and streamlined communication technologies.
                                                                                            observation, it’s not a stretch to submit that
                                                          difficulties    spaces            Australians don’t like parking.                            Planners are gaining insights into consumer
                                                                                                                                                       behaviour like never before, and are progressively
                                                                                                                                                       acknowledging that integrated policies can lead to
                                                                                            Australians do, however, love cars – they are              improved outcomes if properly managed.
                                                                                            easily our principal mode of transport, and

60% 66% 44% 26%
                                                                                            planning has traditionally placed the motor vehicle
                                                                                            at the centre of decision-making.                          While parking policy in itself is relatively
                                                                                                                                                       unexciting, it is a key component within broader
                                                                                                                                                       transport and spatial strategies that ultimately
                                                                                            In the past, the effects of population boom,               impact on liveability.
generally find                 would consider             have returned   would consider    increased car ownership, concentration of
public car                     pre-booking                home due to     making their      traffic in CBDs and substandard public transport
                                                                                            on parking have been addressed by building                 Through technology, opportunities now exist
parks too                      parking                    lack of         home parking      more infrastructure and increasing capacity.               that can improve parking availability and
                                                                                            Sizeable parking structures in close proximity to          efficiency. NRMA research suggests there are
crowded                                                   parking         space available   commercial infrastructure and increased on-street          mechanisms and levers available today that could
                                                                                                                                                       help to reduce urban congestion and improve
                                                          availability    for public use    parking are some of the approaches that have
                                                                                                                                                       productivity.
                                                                                            been used to accommodate increasing parking
                                                                                            demand.
                                                                                                                                                       The time has come to look at parking – our
                                                                                            However, urbanisation is putting immense                   lives and needs are changing and we need to
                                                                                            strain on urban roads, transport networks and              get smarter about tackling new and emerging
                                                                                            associated physical infrastructure, making it clear        challenges.
                                                                                            that new strategies are needed to accommodate
                                                                                            the increasing populations projected for most of           This report examines issues plaguing parking in
                                                                                            our cities.                                                Australian cities, highlights the ineffectiveness
                                                                                                                                                       of existing strategies, and provides suggested
                                                                                            In addition, space allocated for parking is                reform areas for further inquiry. In doing so, the
                                                                                            becoming increasingly valuable – and is often at           report shines a light on the imbalance between
                                                                                            odds with best use.                                        parking supply and demand, particularly focusing
                                                                                                                                                       on areas that could improve productivity through
                                                                                                                                                       curbing road congestion and incentivising the use
                                                                                                                                                       of public transport.

      Smart Parking May 2019 - Introduction      Page 6                                                                                             Page 7                Smart Parking May 2019 - Introduction
Smarter Parking May 2019 - The NRMA
Across the NRMA
                                    Membership, millions of hours
                       Smarter Parking                              Smarter Parking

                                    have been wasted searching
                                    for parking.
                                                                       Parked Policy

Smart Parking May 2019 - Introduction     Page 8
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Land-use and development
Australia’s approach to land-use and planning has                                                                    capitals were developed to accommodate                                     In support of this major shift to private vehicles,      While this shift in focus no longer places the
traditionally been focused around private vehicles,                                                                  families, with urban renewal occurring at the                              large parking structures were thought necessary          private vehicle at the centre of decision-making,
which has aided dependence and encouraged                                                                            same time throughout inner city areas.2 Due to                             where major commercial development was                   there are many existing barriers to reducing
Australia’s fixation with the car. This scenario,                                                                    increased accessibility to car travel from the mid-                        occurring, and private developments increasingly         car use and road congestion to keep up with
however, is not exclusive to Australian cities –                                                                     1940s, cars quickly became the most desirable                              were constructed with parking spaces or garages          population growth and urbanisation.
North American cities, for example, exhibit even                                                                     means to get around and were the sole transport                            as this added to the their value. As the Australian
higher levels of car dependence, with around 90                                                                      option for many setting up life around Australia’s                         population continued to increase and the number
                                                                                                                                                                                                                                                         Prior to these recent strategic initiatives, land-use
per cent of all trips made by car.1                                                                                  capitals.                                                                  of cars ballooned, on-street and off-street parking
                                                                                                                                                                                                                                                         policy in NSW from around 2000 acknowledged
                                                                                                                                                                                                provision continued to expand to support the use
                                                                                                                                                                                                                                                         that more needed to be done to encourage mode
                                                                                                                                                                                                of vehicles.
Car dependence has perhaps transpired due to                                                                         Increasing accessibility and desire for the motor                                                                                   shift to public transport, however implementing
strong government intervention in land-use and                                                                       vehicle ushered in burgeoning numbers of cars,                                                                                      any meaningful change was likely hampered
development in the post war era throughout                                                                           significantly reducing public transport patronage                          Today, in addition to on-street and off-street           due to substandard transport infrastructure and
Australia, North America and Britain. In Australia,                                                                  across buses, trains, trams and ferries over the                           government-managed parking spaces, parking               services.
new suburbs on the metropolitan fringes of                                                                           ensuing decades.3                                                          facilities for use by the public can be owned
                                                                                                                                                                                                and operated by commercial organisations,
                                                                                                                                                                                                                                                         Despite the challenges of progressing practical
                                                                                                                                                                                                retailers, shopping centres, hospitals, airports and
                                                                                                                                                                                                                                                         initiatives to incentivise mode shift to public
                                                                                                                                                                                                universities.
                                                                                                                                                                                                                                                         transport, government departments around
Aggregate mode share for metropolitan travel in Australia – private vehicles vs public transport
                                                                                                                                                                                                                                                         this time contributed to the formulation of a
                                  100
                                                                                                                                                                                                Place making and public transport                        Vehicle Kilometres Travelled (VKT) model, which
                                    90                                                                                                                                                                                                                   determines likely vehicle distances for different
                                                                                                                                                                                                One traditional approach to land-use has been the        households based on a number of variables.
                                    80
% of Total Urban Passenger Task

                                                                                                                                                                                                expansion of on-street parking for cars, however         The model incorporated data from the Transport
                                    70
                                                                                                                                                                                                the provision of on-street parking today comes at        and Population Data Centre’s Household Travel
                                    60                                                                                                                                                          a significant cost to some local government areas        Survey4 and has been a useful tool for determining
                                                                                                                                                                                                through congestion, maintenance, landholding,            the impacts of policy levers designed to minimise
                                    50                                                                                                                          Private Vehicles
                                                                                                                                                                Public Transport                constrained street capacity, and limited growth          private car use among other objectives.
                                    40                                                                                                                          Active Transport                options for retail and public spaces.
                                    30

                                    20                                                                                                                                                          This has led to governments at all levels exploring
                                    10
                                                                                                                                                                                                ways to curb car use and incentivise public
                                                                                                                                                                                                transport, particularly for those commuting for
                                                                                                                                                                                                work or education on a regular basis.
                                         1945     1950        1955        1960       1965       1970        1975       1980        1985        1990       1995        2000       2005    2010
                                                                                                                                                                                                Through the Greater Sydney Commission, the
Source: Cosgrove (2011)
                                                                                                                                                                                                State Infrastructure Strategy 2018–2038 and
                                                                                                                                                                                                Future Transport 2056, the NSW Government has
                                                                                                                                                                                                strengthened alignment between land-use, place
                                                                                                                                                                                                making, infrastructure development and transport
                                                                                                                                                                                                with the aim of meeting some of the challenges
                                                                                                                                                                                                presented due to changing times and community
                                                                                                                                                                                                needs.

1                                 https://atrf.info/papers/2006/2006_Holden.pdf
2                                 Gurran, N 2006, ‘Australian Urban Land-use Planning: Introducing Statutory Planning Practice in New South Wales’, Sydney University Press, pp. 9–10.
3                                 https://atrf.info/papers/2011/2011_Cosgrove.pdf                                                                                                               4   https://atrf.info/papers/2006/2006_Holden.pdf

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Cost, time and demand
NRMA research suggests the overwhelming                                             In Sydney, one mechanism that has likely put          Given the success of these initiatives,                                                In Germany, cruising for a parking space takes an
majority of Members find parking too expensive                                      upward pressure on pricing is the parking space       consideration should be given to the introduction                                      average of almost 10 minutes; in Italy, the average
and, quite often, too time consuming.                                               levy, which is administered by Revenue NSW.           of price reporting for major commercial and                                            is closer to 15 minutes.8
                                                                                    The levy aims to reduce road congestion by            public parking facilities. This would improve
                                                                                    discouraging trips made by car and improving          transparency for consumers through real-time
In Sydney, 77 per cent of Members believe that                                                                                                                                                                                   There is a significant productivity cost associated
                                                                                    public transport, however while the objectives        information.
parking prices are too high, making cost the                                                                                                                                                                                     with cruising, urban congestion and lost time.
                                                                                    of the Parking Space Levy Act and Regulation
greatest parking concern for motorists – this
                                                                                    2009 remain valid, new trends and emerging
is closely followed by the limited availability of                                                                                        In addition, relatively little data exists about car
                                                                                    technologies and revised transport and planning                                                                                              In the past 12 months, around 20 per cent of
parking spaces.                                                                                                                           park price changes over time across Australia’s
                                                                                    strategies demand that the levy is considered in a                                                                                           NRMA Members have spent in excess of 30
                                                                                                                                          largest cities, despite the importance for transport
                                                                                    far wider context.                                                                                                                           minutes on one occasion searching for parking –
In Australia, the Adelaide CBD has one of the                                                                                             modelling and decision-making. To improve
                                                                                                                                                                                                                                 more than half of the Membership have spent in
cheapest average daily parking rates at $22.29,                                                                                           knowledge and support strategic transport
                                                                                                                                                                                                                                 excess of 15 minutes.
                                                                                    A further frustration for NRMA Members,               modelling, consideration should be given to the
with the Sydney CBD the highest at $70.85. The
                                                                                    particularly in the Sydney CBD, is the ambiguity      collection and collation of car park pricing data for
biggest jump in average daily rates over a five-
                                                                                    of parking pricing and availability throughout the    Australia’s largest cities.                                                            Across the NRMA Membership, millions of hours
year period occurred in Brisbane between 2011
                                                                                    day. This includes on-street and off-street parking                                                                                          have been wasted searching for parking.
and 2015, where rates increased from $39.00 to
                                                                                    where unclear or confusing signage means pricing
$69.03.5                                                                                                                                  Crowded surface streets and accessibility to
                                                                                    is not readily transparent.
                                                                                                                                          parking also frustrate motorists, which is not
                                                                                                                                          surprising given that past studies show around 30
                                                                                    The NSW Government’s online ‘Fuel Check’              per cent of cars in congested urban centres are
Car park daily rates for Australian CBDs
                                                                                    program and the NRMA’s fuel app on Blue, which        ‘cruising’ or searching for parking.7
                                                                Early               allows motorists to compare fuel prices in real-
                          Min.         Max.        Avg.         Bird                time, are simple tools that were introduced to
                                                                Avg.                improve clarity and pricing transparency for
    Adelaide             $10.00      $29.00       $22.29       $13.08               consumers. In the case of the NRMA’s fuel app,
                                                                                    motorists can save more than $500 per year on         Typical parking duration
    Brisbane             $40.00      $89.00       $69.03       $25.25
                                                                                    average by comparing fuel prices and selecting        for NRMA Members is 2–3
                                                                                                                                                                                                                                         Past studies show that
    Canberra              $7.00      $30.00       $18.21       $11.33               the most cost competitive service stations.6          hours for leisure and 8–9
    Melbourne            $15.00      $89.00       $63.61       $17.74
                                                                                                                                          hours for work.
    Perth                $15.00      $55.00       $31.89       $18.75
                                                                                                                                                                                                                                          around 30% of cars
    Sydney               $25.00      $89.00       $70.85       $27.00
                                                                                    NRMA Members find the Sydney
Source: Colliers Edge
                                                                                    CBD the most frustrating location
                                                                                                                                                                                                                                           in congested urban
                                                                                    for parking, followed by Parramatta,                                                                                                                  centres are ‘cruising’
                                                                                    North Sydney, the Eastern Suburbs,
                                                                                    the Inner West, and Chatswood.                                                                                                                           or searching for
                                                                                                                                                                                                                                                 parking.*
      NRMA Members’ main concern about parking in                                                                                                                                                                                            * Shoup, D C., 2005, ‘The High Cost of Free Parking’, Planners Press,
                                                                                                                                                                                                                                                          American Planning Association, Chicago.

      Sydney is cost – 77% find parking too expensive.

                                                                                                                                          7   Shoup, D C., 2005, ‘The High Cost of Free Parking’, Planners Press, American Planning Association, Chicago.
5      https://www.commercialrealestate.com.au/news/wp-content/uploads/2015/07/Car-Parking-White-Paper-2015-1.pdf                         8   https://new.siemens.com/global/en/company/stories/mobility/smarter-parking.html
6      https://www.mynrma.com.au/-/media/documents/annual-reports/nrma-annual-report-2017.pdf

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How do workers commute?
On Census day 2016, more than 7.2 million commuters (85 per cent) travelled to work by private vehicle,         In Australian cities, Sydney commuters make best use of public transport, with around 66 per cent
compared with just under 1.3 million (15 per cent) who opted for public transport (bus, train, ferry, tram      relying on private vehicle travel. In Hobart and Adelaide, around 84 per cent rely on private vehicles for
or taxi).                                                                                                       commuting.

This statistic mirrors the journey to work habits of NRMA Members.                                              Share of commuting by mode of transport (2016)

                                                                                                                         Greater Sydney                                                                                      65.8%
                              2016 Census                                                        NRMA Members
                                                                                                                     Greater Melbourne                                                                                               74.4%
          85%                                                                              86%                         Greater Brisbane                                                                                                  79.5%

                                                                                                                       Greater Adelaide                                                                                                       83.8%

                                                                                                                            Greater Perth                                                                                                    82.7%

                                                                                                                          Greater Hobart                                                                                                      84.1%

                                                                                                                          Greater Darwin                                                                                                 79.6%
                                  15%                                                               14%
                                                                                                                                         ACT                                                                                                 82.9%

The overwhelming preference for private vehicle travel is relatively consistent with most other OECD
                                                                                                                                                   0      10          20          30          40          50          60      70       80        90      100
nations, suggesting that the accessibility, flexibility and convenience that comes from private transport
remains highly valued, despite evidence to suggest that the growth of private vehicle travel volumes has                                                                                                    %
decelerated in several high-income economies over the past 10 to 15 years.9                                                                                      Private Vehicles                  Public Transport           Active Transport
                                                                                                                Source: Australian Bureau of Statistics

                                                                                                                In March 2019, The University of Sydney Business                                    In Tokyo, where one of the world’s best and most
                                                                                                                School’s Institute of Transport and Logistics                                       extensive rail networks exists, public and active
                                                                                                                Studies’ Transport Opinion Survey found that “the                                   transport account for close to 90 per cent of total
                                                                                                                vast majority of Australians remain wedded to                                       journeys. And it’s not a dissimilar story in Seoul
                                                                                                                private cars despite the heavy promotion of public                                  and Singapore, with public and active transport
57% of NRMA Members who rely on driving to work                                                                 transport”.10                                                                       (bus, subway, rail, ferry, mass rapid transit, walking
                                                                                                                                                                                                    and cycling) accounting for more than 70 per cent
(and who don’t have access to permanent or pre-                                                                 While this comes as no surprise, exceptions to
                                                                                                                                                                                                    of total journeys.11

booked spaces) are concerned no parking will be                                                                 this preference do exist in other jurisdictions.
                                                                                                                Some of our neighbouring cities such as Tokyo,                                      It is not enough to merely promote public
                                                                                                                Seoul and Singapore incentivise mass public                                         transport to achieve meaningful behavioural
available close to their place of employment.                                                                   transport through the provision of quality services                                 change – quality infrastructure and services that
                                                                                                                and a range of complementary and cohesive                                           meet the needs of consumers must be delivered
                                                                                                                policies, including dynamic road pricing, transport                                 alongside supportive policies and incentives to
                                                                                                                timetable integration, and time-of-day travel                                       inspire mode shift.
                                                                                                                incentives.

The Sydney and Melbourne CBDs have the lowest ratio of car spaces                                               In Australian CBDs, Melbourne has the highest number of non-residential
to workers, with 12.2 and 14.2 spaces for every 100 workers. Globally,                                          car spaces (41,687), followed by Sydney (28,939), Adelaide (26,720),
these ratios are some of the lowest, making utilisation rates extremely                                         Brisbane (25,633) and Perth (24,424).
important.

                                                                                                                10    https://sydney.edu.au/content/dam/corporate/documents/business-school/research/itls/TOPS-2019-Q1.pdf
9   https://read.oecd-ilibrary.org/transport/long-run-trends-in-car-use_9789282105931-en                        11    https://roads.org.au/LinkClick.aspx?fileticket=j7u2FMiSCIg%3D&portalid=3

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Smarter Parking May 2019 - The NRMA
Smarter Parking                                                                                                                                                                  Smarter Parking

The traditional approach                                                                                                                                                                               Zurich
The traditional approach to managing increasing                                           Changes to planning, zoning or parking are                                                                   Contrary to the usual practice of regulating parking in urban centres to ensure

                                                                                                                                                                                    Case Study
demand for parking in Australia has mostly                                                naturally met with negativity or caution as a policy                                                         minimum provision (‘parking minimums’), parking spaces have been capped in Zurich
involved the utilisation of all or a combination of                                       shift could lessen the perceived value of an asset                                                           since 1989. Through the introduction of ‘parking maximums’ – which were further
the following strategies:                                                                 without any corresponding benefit.                                                                           restricted in 1996 – surface level (on-street) parking has steadily been repurposed
                                                                                                                                                                                                       for public open space, retail facilities or mass transport. Any new parking spaces
• Increasing supply to address demand by                                                  When someone makes a property purchase,                                                                      constructed are required to be constructed underground.16 This policy restriction on
  building more off-street car parks                                                      technically they are purchasing just that – the                                                              parking spaces was ratified by the public at a 2010 referendum and remains in place
                                                                                          property. However, people often operate on                                                                   today.
• Providing more street space for on-street
  parking                                                                                 the assumption that purchasing includes other
                                                                                          tangible additions, such as the right to park on-                                                            To offset the decrease in surface level or on-street parking resulting from the policy,
• Setting parking requirements for developments
                                                                                          street, just outside their property.                                                                         parking spaces accessible to the public through private provision have increased
  (‘parking minimums’)
                                                                                                                                                                                                       significantly.17
• Introducing parking levies in selected urban
                                                                                          Governments have traditionally encouraged
  centres to discourage car use
                                                                                          this type of thinking, which is evident through                                                              While this policy has been successful in Zurich, it is arguably underpinned by one of
• Encouraging the use of public transport in and                                          schemes such as on-street parking permits.                                                                   the leading public transport systems in the world.
  out of urban centres                                                                    These schemes exist even in some areas where
• Developing planning policies that incorporate                                           public transport provision is excellent and rated
  parking strategies                                                                      exceptionally highly by residents and members of                                                             From innovative tracking solutions that measure real-time travel to efficient tram,
                                                                                          the public.                                                                                                  train and bus networks, the city’s transport efficiency has kept pace with its growing
While these strategies have provided solutions or                                                                                                                                                      economy and increasing population. The Sustainable Cities Mobility Index 2017 by
desirable objectives in the past, inquiry into their                                                                                                                                                   ARCADIS ranked Zurich second overall for sustainable urban mobility out of 100
                                                                                          Caution, however, does not mean that all parking
current validity and effectiveness is likely required                                                                                                                                                  cities, highlighting its very affordable and efficient public transport system as a key
                                                                                          related strategies have not progressed with
given the mobility challenges of today.                                                                                                                                                                contributor to its success.18
                                                                                          the aim of meeting our changing needs. The
                                                                                          Government of Western Australia, in cooperation
Of particular note, the traditional requirement for                                       with the City of Perth, implemented a new parking
buildings to provide parking facilities has led to                                        policy around 2000 to better manage parking, the
too many underutilised parking spaces12, which                                            amenity of the environment in Perth, and urban
have been allowed to remain inefficient due to                                            road and pedestrian traffic. The policy introduced
stagnant parking policies.13                                                              licensing fees for parking facilities and placed
                                                                                          restrictions on the quantity and placement of
                                                                                          parking within the Perth Parking Management
Proceed with caution                                                                      Area.14

With the ever existing need to balance the                                                Following the adoption of this policy, parking
desires of current and future citizens and home                                           supply decreased by approximately 10 per cent
or building occupants, governments have                                                   with little public resistance. At the same time,
traditionally been relatively cautious when it                                            despite not possessing or claiming one of the
comes to policy changes related to parking.                                               world’s best mobility systems, vehicle traffic
                                                                                          within the city also reduced.15
Established occupants are generally reluctant to
change, and tend to react negatively to anything                                          While complexities exist with policy change
that could bring higher density or put at risk their                                      and the management of parking across various
freedom to park, especially outside their property.                                       governments and operators, a continued
                                                                                          traditional approach will either exacerbate
                                                                                          problems or, at the very least, ensure that parking
                                                                                          policy remains stagnant and unfit for purpose.

12   https://www.parking.org/wp-content/uploads/2016/01/TPP-2014-08-The-future-of-Parking-Policies.pdf
13   https://grattan.edu.au/wp-content/uploads/2018/10/909-Remarkably-adaptive-Australian-cities-in-a-time-of-growth.pdf https://www.finance.wa.gov.au/cms/uploaded-
     Files/_State_Revenue/Other_Schemes/Perth-Parking-Management-Area-(PPMA).pdf
14   https://www.finance.wa.gov.au/cms/uploadedFiles/_State_Revenue/Other_Schemes/Perth-Parking-Management-Area-(PPMA).pdf                                                          16   https://www.citylab.com/transportation/2012/08/lessons-zurichs-parking-revolution/2874/
15   McCahill, C & Garrick, N 2014, ‘Parking Supply and Urban Impacts’ in Ison, S & Mulley, C (eds), Parking Issues and Policies, Transport and Sustainability (vol. 5), Emerald,   17   https://www.stadt-zuerich.ch/content/dam/stzh/ted/Deutsch/stadtverkehr2025/Publikationen_und_Broschueren/Stadtverkehr-Report-2012-en.pdf
     Bingley, p. 51.                                                                                                                                                                18   https://www.arcadis.com/assets/images/sustainable-cities-mobility-index_spreads.pdf

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Parking utilisation audit – Sydney
NRMA Members have highlighted the Sydney CBD, Parramatta and North Sydney as the three most
                                                                                                                                      Parking – part of the
                                                                                                                                            solution
frustrating locations for parking.

With even some of the largest institutional owners of car spaces forced to leave parking assets dormant
– often due to restrictions and regulations – the NRMA presents the results of a sample comparison of
parking utilisation rates across seven buildings in Sydney with off-street parking assets.19

While not all buildings lend themselves to public access, utilisation rates are noticeably lower where
parking is restricted. This highlights the fact that, even where road congestion is significant, off-street
parking assets are being underutilised.

Sample comparison of parking utilisation rates

 Building                                                              Utilisation Rate Avg.                 Advertised DIVVY Price

 PUBLIC ACCESS

 George Street, Parramatta                                                       97%                          $15 Daily (weekday)

 Hickson Road, Sydney                                                            96%                          $24 Daily (weekday)

 Margaret Street, Sydney                                                         95%                          $35 Daily (weekday)

 Clarence Street, Sydney                                                         94%                          $30 Daily (weekday)

 PRIVATE ACCESS

 Clarence Street, Sydney                                                         80%

 Harris Street, Sydney                                                           74%

 Walker Street, North Sydney                                                     32%

With restricted parking facilities not visible or accessible to the general public, the issue of parking asset
underutilisation is somewhat masked.

From this sample comparison, it is clear that thousands of off-street parking spaces at any given time
are sitting unused – a frustrating deduction when our urban places are jammed with cars searching for
parking.

And in the case of the Sydney CBD, the frustration is compounded with $70.85 being the average price
for a daily parking space.20

19   Parking utilisation audit conducted throughout the month of March 2019.
20   https://www.commercialrealestate.com.au/news/wp-content/uploads/2015/07/Car-Parking-White-Paper-2015-1.pdf

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Smart cities
There are transformative and inescapable forces                                    Through advancing technologies and improved           The Smart Islands Energy System project across                                            Smart parking tools that collate information from
that will disrupt economies and societies to define                                data knowledge, visions of cities groaning through    Madeira (Portugal), the Orkney Islands (Scotland)                                         above-ground sensors can guide drivers via apps
the future of cities, including:                                                   congestion and pollution are slowly being replaced    and Samsø (Denmark) is piloting smart grids                                               and digital signage to empty parking spaces, and
                                                                                   by inspiring illustrations of smart and connected     – energy networks that automatically monitor                                              even advise on the most optimum route to that
                                                                                   cities making better and more efficient use of        flows to optimise grid efficiency and manage                                              location.
•    V2V, V2I and V2N communications21
                                                                                   existing transport and infrastructure assets.         power plants, storage and distribution to power
•    Battery and fuel-cell electric vehicles                                                                                             everything from streets, homes and offices to
                                                                                                                                                                                                                                   In the case of DIVVY’s technology, unused or
•    Transport autonomy                                                                                                                  electric vehicles.26
                                                                                   Wirelessly connected city utilities and                                                                                                         underutilised off-street spaces can be unlocked
•    Data and monitoring technology                                                infrastructure – everything from trash cans to                                                                                                  for public parking, leading to less congestion and
•    Augmented reality                                                             parking meters and road sensors – feeding             These are just some examples of what is in store                                          pollution, and greater choice for those commuting
•    Demographics and densification                                                systems that help decision makers will help           in the not too distant future.                                                            by car.
•    Distributed assets and resources                                              transform cities into greener and more efficient
                                                                                   places.
•    Health and wellness infrastructure                                                                                                  In an increasingly digital economy and                                                    There is increased recognition of the benefits
                                                                                                                                         technology-driven age, jurisdictions need to look                                         of adopting connected technologies to manage
•    Artificial intelligence and robotics
                                                                                   Combined technological advancements could             towards new approaches, innovative technologies                                           parking, with 11 per cent of public parking spaces
•    Changing consumer preferences                                                 mean better productivity through more reliable        and smart infrastructure to create an environment                                         globally (on-street and off-street) now considered
                                                                                   information, less road traffic, quicker deliveries,   that supports community and economic growth.                                              ‘smart’ – this is expected to increase to 16 per
The image of the ‘smart city’ – where data,                                        enhanced mobility, and the improved utilisation                                                                                                 cent by 2023.28 Adopting connected, data-driven
technology, infrastructure and services work                                       of services and assets, including water and                                                                                                     parking technologies is not just the smart thing
together harmoniously to enhance liveability and                                   electricity.                                          Parking                                                                                   to do to make our cities more liveable, productive
economic output – is fast becoming a reality.                                                                                                                                                                                      and sustainable, it is also inevitable.
                                                                                                                                         Parking data, when combined and leveraged with
                                                                                   While much remains unknown, many jurisdictions        other local data sets, will be extremely valuable for
Cities will increasingly leverage data,                                            have begun to put in place plans to try and help      progressive cities looking to optimise the use of                                         While some small steps have been made
including real-time data, from information and                                     manage some aspects of the imminent transition        technology and data to improve services and the                                           domestically through the Australian Government’s
communications technology systems, sensors,                                        to new technologies and norms.                        visitor experience.                                                                       Smart Cities and Suburbs Program – which has
devices and other connected assets to improve                                                                                                                                                                                      funded around 10 proposals for ‘Smart Parking’
decision-making across multiple urban challenges                                   The entire country of Japan is currently being                                                                                                  initiatives29 – far greater progress is possible, even
related to physical and social infrastructure.22                                                                                         Parking policy is a key consideration in the smart                                        in the absence of future mobility technologies
                                                                                   mapped in readiness for Connected and                 cities discussion – and there is already a strong
                                                                                   Automated Vehicles (CAVs) by 2020,24 and in                                                                                                     such as CAVs.
                                                                                                                                         case for parking reform.27 Technology exists today
Cisco suggests that approximately 500 billion                                      Jutland (Denmark), nine independent electricity,      that can provide the ability to tap into existing,
devices globally will be ‘connected’ by 2030,23                                    heat and water companies have created a               underutilised assets to deliver greater societal                                          Transport infrastructure, including parking, is the
highlighting a shift of focus from personal                                        common data platform to optimise the efficiency       value.                                                                                    backbone of any urban centre – and as Australian
connectivity to infrastructure connectivity.                                       of all operations across the network while                                                                                                      cities steadily explore the Smart Cities concept to
                                                                                   reducing maintenance.25                                                                                                                         improve mobility and living standards, parking will
                                                                                                                                                                                                                                   have an increasingly important role to play.
The integration of technology into the urban
liveability agenda raises the possibility of
collecting data and information on things like
traffic, parking and pedestrian movements. When
collated, this data and information can provide
powerful insights into city functionality that can be
used to enhance mobility, access and safety.

21     Vehicle-to-Vehicle; Vehicle-to-Infrastructure; and Vehicle-to-Network.
                                                                                                                                         26   https://www.h2020smile.eu/about-the-project/
22     https://www.ey.com/gl/en/issues/business-environment/ey-megatrends-urban-world
                                                                                                                                         27   Guerra, E & Morris, E 2018, ‘Cities, Automation, and the Self-parking Elephant in the Room’, Planning Theory & Practice, vol. 19, no. 2, pp. 291–-297.
23     https://www.oxfordmartin.ox.ac.uk/downloads/reports/Citi_GPS_Technology_Work_2.pdf
                                                                                                                                         28   https://www.smartcitiesworld.net/news/news/11-of-global-parking-spaces-now-smart-3694
24     https://japan.kantei.go.jp/policy/it/2018/2018_roadmaps.pdf
                                                                                                                                         29   https://infrastructure.gov.au/cities/smart-cities/index.aspx
25     https://stateofgreen.com/en/uploads/2018/05/Smart-Grid.pdf?time=1546533259

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The sharing economy                                                                                                                                   GoGet             36

                                                                                                                                                      GoGet CarShare is Australia’s first and largest car sharing service. Started in 2003 with

                                                                                                                                   Case Study
The sharing economy facilitates the sharing and                           The impact of the sharing economy on the
use of unused or underutilised assets or services                         transportation sector is more than evident through                          three vehicles shared by 12 members, today GoGet has over 3,000 vehicles shared by
between individuals or organisations.30 Airbnb                            Uber. Ride sharing and multi modal apps are                                 more than 130,000 members nationwide.
is an example of a worldwide company that                                 disrupting transportation through technological
                                                                                                                                                      More than 20 per cent of drivers in the City of Sydney are GoGet members, with similar
has encouraged sharing to flourish by enabling                            innovation and embracing new customer
                                                                                                                                                      rates existing across many other local government areas. Back to base car share –
individuals to leverage technology to make                                preferences. Companies like General Motors,
                                                                                                                                                      GoGet’s model – involves a vehicle shared by around 20 people, which can be booked
passive income through renting out spare spaces                           who are heavily investing in mobility-related
                                                                                                                                                      for as little as one hour, accessed from a designated space known as a “pod”, and
or rooms.                                                                 technology, have acknowledged how vital sharing
                                                                                                                                                      then returned once a trip is complete.
                                                                          is to mobility due to urbanisation and congestion.
In defiance of traditional business logic, Airbnb                                                                                                     One shared vehicle removes around 10 private vehicles from public roads (the City of
is an enabler that owns no hotels or real estate.                         With services like DIVVY, the sharing economy                               Sydney car share fleet alone has removed approximately 10,000 cars from the area).
Despite this, Airbnb is easily the largest provider of                    revolution is now ready to address parking
accommodation in the world.31                                             challenges in congested cities while generating                             Car share is a proven solution for improving parking conditions across Australia, and
                                                                          income for owners of empty or underutilised                                 preferencing spaces for car share should be a priority for planners, developers and
                                                                          parking spaces. In a recent research study by The                           governments seeking to improve congestion and reduce infrastructure costs. By
Sharing is a major global disruptor that will
                                                                          Committee for Sydney and Arcadis into property                              actively incorporating a Super Pod (10 or more car share vehicles) into a development
continue to impact industries. According to PwC,
                                                                          and infrastructure preparedness for future                                  or commuter hub, transport amenity is provided, which in some cases can eliminate
the sharing economy was estimated at US$15
                                                                          transport technologies, it has been suggested that                          the need to build extra levels of parking, saving tens of millions of dollars.
billion in 2015, and has the potential to reach
                                                                          the sharing economy will likely permeate through
US$335 billion by 2025 – an increase of more
                                                                          car parks. The decoupling of parking spaces from
than 2000 per cent.32
                                                                          individual lots, which is already starting to occur in
                                                                          the Sydney CBD, could support the expansion of
And it’s not just companies that are reaping                              this practice.35
benefits. Airbnb has estimated that over a one
year period in Paris, approximately 10,000 hosts
                                                                          While harnessing real time information on the
welcomed more than 220,000 guests, generating
                                                                          availability of public and private parking spaces
€185 million of economic activity and supporting
                                                                          presents challenges, current technological
1,100 jobs.33
                                                                          advances in remote monitoring, and the ease
                                                                          of scheduling and reporting through apps, will
Australia is not immune to this phenomenon.                               potentially deliver significant growth in this space.
Collaboration in Cities: From Sharing to ‘Sharing                         Harnessing the power of the shared economy
Economy’, a 2017 World Economic Forum report                              will deliver benefits to the transportation and
in collaboration with PwC, ranks Melbourne in the                         infrastructure sectors, and create another lever for
top three cities globally for its food-sharing sector,                    policy makers and planners to address traffic flow
with some 144 technology-mediated food-sharing                            issues and better manage the utilisation of urban
initiatives. From 99 designs which connects                               spaces.
producers and consumers of graphic design and
has a turnover of $60 million, to Bright Sparks,
a social enterprise that repairs or reuses small
electronic appliances to help reduce wastage, the
sharing economy is thriving. Jobs growth in this
sector is expected to increase by around 25 per                                                                                                         One shared vehicle removes around 10 private vehicles from
cent over the next decade in Melbourne alone.34                                                                                                         public roads.

                                                                                                                                                        A network of 100 share cars releases 30,000m2 of net floor
                                                                                                                                                        area in a building or 15,000m2 of kerbside space.
30   https://rachelbotsman.com/blog/the-sharing-economy-dictionary-of-commonly-used-terms/
31   https://techcrunch.com/2015/03/03/in-the-age-of-disintermediation-the-battle-is-all-for-the-customer-interface/
32   https://timreview.ca/article/1215
33   https://www.oxera.com/agenda/a-fair-share-the-economics-of-the-sharing-economy/
34   http://www3.weforum.org/docs/White_Paper_Collaboration_in_Cities_report_2017.pdf
35   https://www.arcadis.com/media/3/3/1/%7B3313EA9B-1261-48C5-B625-B5510096A144%7DAutonomous%20Mobility_WEB%20SPREAD%20PAGE.pdf   36   Case study provided by GoGet.

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Transport hubs and park-and-ride
Public transport is becoming smarter and more                               The program was initially rolled out in Ashfield,     At present, the number of people utilising commuter parking is limited, which is mainly due to a
accessible as new infrastructure is delivered,                              Brookvale, Dee Why, Gordon, Kogarah, Manly            relatively small number of facilities being available.
which is likely to increase demand for bus, rail                            Vale, Mona Vale, Narrabeen, Seven Hills and
and ferry services. This scenario will progressively                        Warriewood. Recently, it was announced Opal           Frequency of using Park-and-Ride for commuting purposes (NRMA Members)
drive the need for parking provision in close                               Park-and-Ride would be expanded to Kiama,
proximity to these services as users seek to utilise                        Sutherland, Penrith, Holsworthy, Gosford,
new and improved transport.                                                 Campbelltown, Hornsby, Warwick Farm, Revesby                                                                                              Never: 75.8%
                                                                            and Jannali.
The objectives of transport hubs and park-
and-ride (commuter parking) facilities include                              Also in 2017, the NSW Committee on Transport
improving the user experience and reducing the                              and Infrastructure resolved to conduct an inquiry
number of single car commute trips to achieve                               into commuter car parking.
congestion and environmental benefits.37
                                                                            The Committee ultimately found that commuter
In the past, public funding has primarily been                              car parking has an important role to play in
targeted at roads as opposed to transport hubs.                             helping people to access transport interchanges,
However, governments have begun to realise the                              and that it should be offered free for genuine                     Every working day: 4.0%                                           Less than weekly: 12.1%
benefits – and necessity – of incentivising greater                         commuters as this is likely to increase use of
                                                                                                                                                      A few times a week: 5.1%                     About once a week: 3.0%
public transport use through new and improved                               public transport.38 This finding is consistent with
infrastructure provision and complementary                                  the NRMA’s position on access to government-
policies, which has led to a recent focus on the                            managed commuter car parking facilities.
provision of these types of facilities.
                                                                            Most recently, through the federal budget in April    Where facilities do exist, it is important they are         While the continuing delivery of state-of-the-art
In 2017, the NSW Government rolled out a new                                2019, the Australian Government announced the         managed, as oversubscribed commuter car                     public transport services will act to incentivise
form of commuter parking called ‘Opal Park-and-                             allocation of $500 million for a new commuter car     parking can contribute to surface congestion                transport use, accessibility and seamless
Ride’, which utilises Transport for NSW’s ‘Opal                             park fund aimed at combatting urban congestion        in surrounding streets and neighbourhoods,                  connectivity remain key to attracting commuters.
card’ to enable customers to access commuter                                by improving access to rail stations.39               affecting residents and businesses. Unlocking
car parks.                                                                                                                        underutilised private, off-street parking spaces
                                                                                                                                                                                              The NSW Government’s Opal Park-and-Ride
                                                                            Increasing parking availability and commuter car      can help to alleviate this issue by increasing
                                                                                                                                                                                              program has demonstrated that value, reliability
Opal Park-and-Ride allows commuters using                                   parking facilities around strategic transport hubs,   provision and creating the sense for local
                                                                                                                                                                                              and accessibility can encourage mode shift,
an Opal card to park for free for up to 18 hours,                           including the expansion of existing, government-      customers that transport can be a viable
                                                                                                                                                                                              which is positive for future transport planning.
provided it is for the purpose of accessing public                          owned infrastructure where practicable, will          alternative to driving.
                                                                                                                                                                                              And while the program has recently expanded,
transport.                                                                  incentivise more commuters to use public                                                                          many more opportunities exist to combat road
                                                                            transport.                                            Leveraging both public and private parking                  congestion through this initiative, especially in
                                                                                                                                  solutions in close proximity to transport services          strategic locations where congestion causes
                                                                                                                                  maximises parking supply and encourages more                significant commuter delays.
                                                                                                                                  people to use public transport.

                                                                                                                                  To further incentivise the use of these facilities,
                                                                                                                                  real-time information for commuters to ascertain
Increasing parking availability around strategic transport hubs will                                                              the availability of parking spaces at commuter
incentivise more commuters to use public transport.                                                                               car parks is important, as lost time searching for
                                                                                                                                  parking can contribute to congestion, delays and
                                                                                                                                  missed connections.

37   Marsden, G, 2006, ‘The evidence base for parking policies — A review’, Transport Policy, No. 13, p. 447–457.
38   https://www.parliament.nsw.gov.au/ladocs/inquiries/2448/FINAL%20REPORT%20-%20Commuter%20car%20parking%20in%20NSW.pdf
39   https://www.budget.gov.au/2019-20/content/bp1/download/bp1_bs1.pdf

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B-Line / Sydney Metro Northwest                                                                                             Sydney Metro Northwest

                                                                                                         Case Study
The new B-Line bus and Sydney Metro Northwest (formerly North West Rail Link) services were designed                        Sydney Metro Northwest, initially allocated a budget of $8.3 billion (making it
to improve public transport options for commuters along some of Sydney’s most congested corridors.                          Australia’s most significant public transport project), will offer customers a fast metro
                                                                                                                            train every four minutes during the peak at 13 metro stations between Tallawong and
These services represent high quality transport provision, with the associated ‘Park-and-Ride’                              Chatswood.
infrastructure offering a glimpse into the future of state-of-the-art commuter parking.
                                                                                                                            New stations – Tallawong, Rouse Hill, Kellyville, Bella Vista, Norwest, Hills
                                                                                                                            Showground, Castle Hill and Cherrybrook – have been designed as multi-modal
                                                                                                                            transport interchanges to enhance accessibility and improve the customer experience.
               B-Line
Case Study

               Commencing initial services in November 2017 from Mona Vale, B-Line has resulted in                          The 36 kilometre project aims to transform commuting in Sydney’s North West Growth
               high satisfaction levels. As part of the program and to incentivise use, 900 car spaces                      Area, where some of the highest levels of car ownership per household in Australia
               at six locations can be accessed by commuters through their Opal card.                                       exist.40

               The Manly Vale B-Line car park – featuring 150 commuter parking spaces and bike                              Sydney Metro Northwest was designed to be supported by the establishment of 3,000
               storage facilities – is the first of its kind to use rotating Junglefy Breathing WallTM                      commuter car spaces; an expanded parking program increased this initial target
               modules. These state-of-the-art modules, which rotate 180 degrees to provide easy                            to 4,000 new car spaces across five locations, with an additional 340 spaces for
               and safe access for plant maintenance, support cleaner air for users and local                               bicycle parking and more than 100 ‘kiss and ride’ (pick up and drop off) spaces also
               residents.                                                                                                   incorporated into the design to incentivise metro use.

               The native and exotic plants that now surround the car park were chosen to encourage                         Sydney’s new metro system – featuring new-generation, fully air-conditioned trains
               biodiversity and transform the internal and external visual appeal of the building.                          and Australian-first, state-of-the-art platform safety screen doors41 – will be extended
                                                                                                                            into the Sydney CBD and beyond to Bankstown by 2024, and will incorporate a
               The Manly Vale B-Line car park is an example of successful commuter parking                                  connection to the proposed Sydney Metro West project (between the Sydney CBD and
               infrastructure that has enabled residents to use quality public transport instead of                         Westmead through Sydney Olympic Park and Parramatta), which is likely to extend to
               relying on private vehicles.                                                                                 Western Sydney International (Nancy-Bird Walton) Airport in time.

               B-Line commuter car park at Manly Vale
                                                                                                                            Bella Vista Station

                                                                                                                            800 commuter car spaces

                                                                                                                            •   35 spaces for bikes
                                                                                                                            •   16 ‘kiss and ride’ spaces
                                                                                                                            •   6 bus bays
                                                                                                                            •   4 taxi spaces

                                                                                                                            Cherrybrook Station

                                                                                                                            400 commuter car spaces
                Image courtesy of Junglefy

                                                                                                                            •   45 spaces for bikes
                                                                                                                            •   14 ‘kiss and ride’ spaces
               In NRMA’s recent road and transport survey, all areas                                                        •   5 bus bays
               serviced by B-Line were rated in the top 20 in NSW for public                                                •   4 taxi spaces
               transport services and options.                                                                                                                                    Images courtesy of Sydney Metro

                                                                                                         40   https://www.sydneymetro.info/sites/default/files/document-library/Parking_management_strategy_overview_report.pdf
                                                                                                         41   https://www.transport.nsw.gov.au/sites/default/files/media/documents/2017/sydney-metro-factsheet_0.PDF

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