SINGAPORE BUSINESS CLIMATE SURVEY 2019 - Business Sweden
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INDEX Foreword.............................................................................................4 Executive summary............................................................................5 Singapore on the global scene.........................................................6 Growth in the ASEAN economies....................................................7 The business climate in Singapore and ASEAN...........................10 Singapore market opportunities and challenges......................... 11 Growth potential for Swedish business........................................12 ASEAN expansion opportunities....................................................13 The Swedish business footprint in Singapore..............................14 Swedishness as an asset.................................................................16 The European Union–Singapore Free Trade Agreement.............18 Singapore’s start-up scene.............................................................20 About this Business Climate Survey..............................................22 SINGAPORE BUSINESS CLIMATE SURVEY 2019 – 2
AUTHORS EMBASSY OF SWEDEN The main task of the Embassy of Sweden in Singapore is to promote and strengthen the relations between Sweden and Singapore. The Embassy’s activities are focused on trade promotion, but we do also contribute to further cooperation in other areas such as culture, education and defence. Furthermore, we provide consular services to Swedish citizens living in or visiting Singapore as well as immigration related services. The Embassy is also accredited to Brunei Darussalam and has a similar task to strengthen the relations between Sweden and Brunei. www.swedenabroad.se/singapore SWEDCHAM The Swedish Chamber of Commerce in Singapore, SwedCham, is a cham- ber of commerce representing Swedish businesses in Singapore. Swed- Cham’s mission is to promote the interests and the value propositions of our members; companies ranging from large multinational corporations to SME’s and start-ups. SwedCham is part of Team Sweden, joining the Swedish Embassy and Business Sweden in advocating Swedish business interests towards relevant stakeholders. SwedCham also offers an exten- sive range of networking and learning opportunities to its members. www.swedcham.sg BUSINESS SWEDEN Business Sweden is commissioned by the Swedish government to help Swedish companies grow global sales and international companies invest and expand in Sweden. Business Sweden offers hands-on support to Swedish companies with global ambitions. With over 50 offices across the globe, we have a strong presence in each of our three key regions: Europe – Middle East & Africa, Americas and Asia–Pacific. We drive global sales and profits for both B2B and B2C businesses across all industries. With 45+ years of proven experience, we help companies navigate in unfamiliar and complicated market environments to transform their business. www.business-sweden.se 3 – SINGAPORE BUSINESS CLIMATE SURVEY 2019
FOREWORD The Swedish business community in Singapore is growing bigger every year, and today Team Sweden in Singapore counts more than 250 Swedish enterprises established in Singapore. It is important to empha- size that Singapore does not only attract the multinationals, but also start-ups wanting to access Singapore’s stimulating ecosystem and its expanding number of innovation centers. These components draw the attention of scale-ups and SMEs streaming into the country to tap into, and leverage from, the multitude of opportunities accessible through this market. The increase of Swedish companies that establish in Singapore NICLAS KVARNSTRÖM follow a longtime trend of sustained positive outlooks for the business Ambassador of Sweden to Singapore climate in Singapore and the region. And it is not a one-way street. The appreciation for opportunities is mutual between Sweden and Singapore. Swedish business brings substantial values to the local and surrounding markets, offering high-quality sustainable solutions with world class levels of innovation. It is in fact not too bold to claim that many Swedish companies are leading the development within their sec- tors. This collected Swedish value proposition makes a good match with the directions taken by the Singaporean Government, currently making substantial investments within infrastructure, sustainability and smart city solutions. Following the current developments illustrated in this report, Team EMIL AKANDER Sweden in Singapore expects to see continued positive growth of the Trade Commissioner Swedish presence in this part of the world. Our ambition is to aid these of Sweden to Singapore advancements, by underpinning and promoting Swedish business in Singapore. LARS RÖNNQUIST President, Swedish Chamber of Commerce in Singapore SINGAPORE BUSINESS CLIMATE SURVEY 2019 – 4
EXECUTIVE SUMMARY Overall, the 90 Swedish companies contribut- COVERAGE PROFILE ing to this report consider the Business climate 90 in Singapore and the Association of South Swedish compa- nies out of 224 Industrial Goods East Asian Nations (ASEAN) to be good. A & Services responded to the good business climate is, according to Swed- survey ish companies, associated with high levels of Transportation transparency, great business conditions, clear regulations and high levels of understanding of technology. 2007 Median year of establish- Consumer Goods & Services 70% ment in Singapore The main factors justifying Swedish compa- nies’ presence in Singapore are the country’s location as a gateway to ASEAN, its proximity of Swedish companies oper- to customers and its well-developed infrastruc- ADVANTAGES ate within these sectors Top 3 factors that justify ture. The main obstacles are high labour and Swedish businesses’ pres- business operation costs together with scarcity ence in Singapore of skilled personnel. CHALLENGES While Singapore is considered an attractive hub, the potential for increased sales lie in 75% Gateway to ASEAN Top 3 challenges for Swedish companies in Singapore are ASEAN as a whole, with Indonesia, Vietnam and Thailand being the most attractive coun- 61% Proximity to customers 55% tries for future investments. Labour cost According to the survey results, Swedish businesses consider the Swedish brand and 33% Infrastructure 54% Cost of doing business heritage to be an important asset. Swedish products and services are, according to the respondents, associated with trust, sustaina- EXPANSION 44% Availability of highly skilled bility, innovation and quality. These traits make Top 3 countries for personnel Swedish expansion Swedish companies attractive counterparts for the numerous infrastructure investments Indonesia BUSINESS CLIMATE planned in the region. This is also true for Singapore where the Government is currently IN SINGAPORE investing heavily in Smart City solutions, Vietnam creating great demand for solutions within the infrastructure, sustainability and ICT sectors. Thailand 5 – SINGAPORE BUSINESS CLIMATE SURVEY 2019
SINGAPORE ON THE GLOBAL SCENE Great growth potential is seen in ASEAN Singapore has a high understanding of with Singapore as the ideal launch pad to technology and is the most advanced country access these opportunities in ASEAN, making it to an important country for technology companies to use as a refer- Singapore has enjoyed sustained strong ence market when expanding in the region economic growth ever since its independence and has for decades been the natural gateway Marie-Helen Mansard, Head of Business Development and to the ASEAN region – today harbouring many Strategy, Axis Communications Southeast Asia of the fastest growing economies in the world. The pairing of a strategic geographical location with a proactive approach to trade has been AN INNOVATIVE NATION AT THE successful. Today Singapore has established FOREFRONT free trade agreements with many important Singapore is home to the fastest growing economies in the world. start-up community in the world, with a current Singapore offers a business friendly envi- number of 55 000 established start-ups.1 A ronment and a skilled workforce. Scarce natu- well-connected start-up ecosystem, substan- ral resources has forced Singapore to foster its tial government support and a strong presence workforce to become the country’s key asset, of MNCs, paired with a diverse talent pool, supported by investments in eductation and cutting-edge research, and strong IP protection world-class universities. The country moreover makes Singapore ideal as a regional hub for ranks second in the World Bank’s ease of doing headquarters and a global innovation node. business index 2018 and offers companies low entry-barriers. In sum, Singapore’s pro- INDUSTRY 4.0 AND ICT FUEL GROWTH active measures have paid off. The number of The Singaporean Government has articulated Asia-headquartered Global Fortune 500 com- an aim to become the world’s most research panies have more than quadrupled between intensive country and is making large invest- 2000 and 2015.1 Today, one third of the Fortune ments in Industry 4.0 to strenghten the position 500 list companies are represented in Singa- as a global industrial hub.3 Proactive measures, pore. That being said, 99% of all enterprises together with an increase of private consump- established in Singapore are SMEs from a wide tion can make GDP growth pick up from an range of industries.2 earlier ease between 2017 and 2018. The con- struction sector is also expected to experience a positive turnaround during 2019 and the ICT sector, together with the education, health and 2 6 social service segments are projected to main- tain high growth throughout the year thanks to continued high demand of IT and digital solutions.3 On a more negative note, a slow- in the world of MOST down in the Chinese economy, the US-China EASE OF INNOVATIVE trade conflict and the risks surrounding the DOING COUNTRY Brexit, may affect Singapore on a macroeco- BUSINESS in the world nomic level. Based on this outlook, the Ministry of Trade and Industry Singapore, forecast the GDP growth for 2019 to land between 1.5% and 3.5%.3 SINGAPORE BUSINESS CLIMATE SURVEY 2019 – 6
GROWTH IN THE ASEAN ECONOMIES Emerging digital middle class populations, preconditions to meet this digital development. infrastructure investments and a transform- In terms of internet access for example, it varies ing manufacturing sector provide growth between 81% of the population in Singapore to opportunities 22% in Laos.4 ASEAN has since its establishment in 1967 URBAN INFRASTRUCTURE INVESTMENTS worked towards regional integration in several By 2050, the urban population is expected to policy areas, including tourism, infrastructure make up 66% of the region’s population, in and consumer protection, to fuel sustainable contrast to 47% in 2015.6 The growth of domes- growth for the region.4 tic consumption, together with increased When considering Southeast Asia as a single urbanisation put pressure on the region’s economic entity, it is the world’s 5th largest infrastructure and demand improvements economy and with the contribution of future within transport, energy and construction. With expected growth in the Philippines, Indonesia urbanisation, ASEAN’s larger cities face envi- and Vietnam, the region will advance further. ronmental challenges such as air pollution and Today, Southeast Asia represents 3.4% of the traffic congestion. Nonetheless, this develop- global GDP and the region is expected to grow ment also brings business openings for smart by an annual average of 5.2% until 2022.4 and sustainable city solutions. EMERGING DIGITAL ECONOMIES Southeast Asia has around 650 million inhab- The regional urbanization creates great itants, representing 9% of the world’s popula- opportunities for us as the demand for public tion, and its middle class is projected to double transportation and efficient transport solu- between 2010 and 2030, to encompass 65% of tion increase. We can also see a trend among the region’s total population8. ASEAN con- our clients who are becoming increasingly sumers are moreover becoming more brand more willing to pay a premium for environ- conscious and willing to pay for quality and eco-friendly products, opening up opportuni- mentally sustainable transport solution ties for foreign brands. The rapid emergence increase of the digital ASEAN economy has turned the Anders Liss, Regional Manager, Scania Singapore ASEAN-consumers into the most engaged mobile internet users in the world. The ASEAN Internet Economy is expected to have a value of US$ 240 billion by 2025, an increase by factor three since 2018.5 Another significant digitalization field involves the increased use of ICT within the manufacturing and service sectors, which has a significant impact on business activities, trade and productivity. Examples of this are the increased electronics manufacturing, the software development in Vietnam and the out- sourcing of business and knowledge processes to the Philippines. Tapping into the market opportunities it is important to bear in mind that the ASEAN countries have very different 7 – SINGAPORE BUSINESS CLIMATE SURVEY 2019
SHIFTING REGIONAL POSITIONS CHINA’S BELT & ROAD INITIATIVE Amidst the ongoing US–China trade conflict, Hundreds of projects and plans for highways, companies begin to seek other alternative loca- railways, seaports and energy infrastructure tions for their supply chains and production across a wide range of countries globally, have facilities. Vietnam, Cambodia and the Philip- been launched by China’s Belt & Road Initia- pines are likely to be the winners in this shift, tive (BRI). Southeast Asia holds some of the being considered the most attractive replace- biggest BRI investments, mainly represented ments.7 However, to compete with China’s pro- by railways and ports. Business opportunities duction capacity and to maintain regional his- arise from partnering up with the Chinese toric productivity growth rates, ASEAN needs contractors to provide them with equipment to boost productivity by 50–170% until 2030.8 and services. In later phases, when for example Improved internet access will in this context highway projects are finalized, there may be create opportunities for industry automation an increased demand for premium-segment and disruptive technologies. Talent supply and trucks and buses. In the long run, the BRI will access to skilled labour are also crucial factors impact the trade flows, international standards to realize the ASEAN market potential. and the digital landscape. For instance, the To succeed in the region, companies need Laos–China railway, connecting Kunming in to implement innovative strategies, localise China with Laos’s capital Vientiane, will reduce production, apply digital capabilities within travel time from 13–16 hours to 3,5 hours and the transportation and communication areas is expected to carry six million people and two and have a vertical integration and cross-sec- million tons of goods during its first year of tor approach. These prerequisites to succeed operation. The connection will revolutionize serve as an invitation for Swedish companies Laos’ transport system and be a game-changer to bring sustainable and innovative solutions to for companies shipping goods to China and this region. across the region. Improved connectivity will however also give Chinese companies oppor- ASEAN DIVERSITY – A CHALLENGE AND tunity to exploit larger parts of Southeast Asia, OPPORTUNITY increasing the competition in the region. Southeast Asia is expected to maintain its growth momentum, averaging 5.2% per year from 2018 to 2022, driven by robust domestic private spending and the implementation of several government planned infrastructure initiatives. Laos, Cambodia and Myanmar are expected to experience the highest growth rates during the coming four years, with an average annual growth rate of GDP around 6%.9 Singapore, Thailand and Malaysia are expected to experience slightly slower growth rates, because of weaker exports and structural constraints. Indonesia exits a period of projects put on hold, which are expected to be resumed after the election, followed by an expansionary fiscal stance, resulting in productivity growth. SINGAPORE BUSINESS CLIMATE SURVEY 2019 – 8
ASEAN COUNTRIES’ GDP DEVELOPMENT AND POPULATION MYANMAR VIETNAM 0.3% 7.0% 7.5% 6.5% THAILAND LAOS 18.3% 3.7% 0.1% 6.9% MALAYSIA CAMBODIA 12.7% 4.7% 0.2% 6.4% SINGAPORE PHILIPPINES 34.7% 2.7% 7.8% 6.7% INDONESIA BRUNEI 18.3% 6.5% 0.1% 6.2% POPULATION IN MILLIONS (2018) 110–49 million >150–99 million >100–149 million >150–200 million >200 million Share of the total export from Average annual real GDP growht rate Sweden to the ASEAN 2018 forecast between 2019–2022 (%) Source: IMF, National Board of Trade Sweden 9 – SINGAPORE BUSINESS CLIMATE SURVEY 2019
THE BUSINESS CLIMATE IN SINGAPORE AND ASEAN Singapore’s high level of transparency, its On a more negative note, some sectors, market conditions and its advanced tech- primarily the retail and industrial sectors, nology enable a good business climate experience challenges when it comes to talent attraction and supply. Singapore’s workforce When Swedish companies describe a good is claimed to be brand sensitive with a gen- business climate they mention transparency, eral small desire to spend time commuting to stable business conditions and politics over work. This can pose problems for less centrally time, a well-functioning labour market, low cor- located businesses and less known brands. ruption and a positive macro-economic climate. Singapore performs well on all above charac- As Trade Finance is an important product teristics and Swedish corporations consider in the region, a good business climate for our the local business climate to be good. Adding clients also means a good business climate to this, the majority of the Swedish businesses for SEB, typically characterized by positive consider the business climate in Singapore, as macroeconomic development and political well as in ASEAN, to have improved over the stability. Elections, may as an example, have past three years and are expecting even further improvements in the years to come. a temporary negative impact as investment decisions might be delayed In my opinion, a good business climate Angelica Lundman, Head of Large Corporates, SEB Singapore permits sustainable profitable growth on an ethically solid foundation Horst Wasel, Vice President, Atlas Copco Holding SEA SWEDISH COMPANIES’ PERCEPTION OF THE BUSINESS CLIMATE IN SINGAPORE AND ASEAN (% OF RESPONDENTS) SINGAPORE ASEAN EXCELLENT 10% 9% 16% 16% 13% 19% GOOD 47% 50% 54% 54% 60% 61% NEUTRAL 30% 33% 23% 23% 19% 15% BAD 13% 8% 7% 7% 8% 5% PAST 3 YEARS PRESENT FUTURE 3 YEARS PAST 3 YEARS PRESENT FUTURE 3 YEARS SINGAPORE BUSINESS CLIMATE SURVEY 2019 – 10
SINGAPORE MARKET OPPORTU- NITIES AND CHALLENGES The relative access to talent is high – but SWEDISH COMPANIES’ SHARE OF LOCAL HIRES still fails to meet the demand IN SINGAPORE (% OF RESPONDENTS) The main factor justifying Swedish companies’ presence in Singapore is the country´s location as a gateway to Southeast Asia, a position that 17% Swedish companies believe the country will also maintain in the future. Whilst manufactur- ing plants are likely to be moved elsewhere, 36% Singapore will continue to be the centre for 13% business with its rapid pace of development, strong financial sector, competitive talent pool and its ability to attract foreign specialists. Challenges when operating in Singapore are 15% the high levels of cost, both in terms of labour and business operation costs. Availability of 19% skilled personnel is seen both as an opportu- nity and a challenge. The high Singaporean work ethics paired with renowned universities 0–20% 21–40% 41–60% 61–80% 81–100% provide companies with skilled employees in many areas. Nonetheless, some Swedish companies report having difficulties find- ing people with the right IT and engineering FACTORS JUSTIFYING SWEDISH BUSINESSES’ skillset to match their needs. For companies PRESENCE ON THE SINGAPOREAN MARKET with strong brands and local presences that (% OF RESPONDENTS) allow for a broad spectrum of career oppor- tunities, attracting skilled personnel is easier. Gateway to ASEAN 75% Once hired, Singaporeans tend to appreciate Proximity to customers 61% the Swedish work culture and stay loyal over Infrastructure 33% longer periods of time. Availability of highly skilled personnel 31% To enter the ASEAN market as a start-up, it was crucial for us to start in Singapore. Legal & Regulatory system 28% This is where the investors are, it is easy to set up a company and people are open to MAIN CHALLENGES FOR SWEDISH BUSINESSES business ON THE SINGAPOREAN MARKET Nima Karimi, Founder, Lendela (% OF RESPONDENTS) Labour cost 55% Other costs (business operations, raw material) 54% Availability of highly skilled personnel 44% Staffing flexibility 20% Macroeconomic factors 20% 11 – SINGAPORE BUSINESS CLIMATE SURVEY 2019
GROWTH POTENTIAL FOR SWEDISH BUSINESS ASEAN sales growth rates expected to be tunities come with mega projects such as the higher than in Singapore construction of Changi Terminal Five and the Tuas Mega Port expansion. Large infrastructure ASEAN is outperforming Singapore in terms of projects like these will result in many relevant sales growth when companies are asked about tenders for technology and services compa- last year’s performances as well as projections nies. Last, the start-up community is another for the coming three years. Singapore being a one thriving in Singapore due to the access to mature market, it has significantly lower GDP incubators, decision makers and capital. growth and the mere size limitations: people and landmass, put a natural lid on local poten- tial. Nonetheless, many regional markets are Sales in the industrial sector can be still far from as sophisticated as Singapore. cyclical and highly dependent on invest- Most responding companies claim that their ments in large regional projects. In one of aim is to maintain market shares in Singapore the market segments there were around 65 while directing their growth ambitions towards relevant projects in Singapore 2014, but only the larger Southeast Asian countries. two in 2016. At the same time other seg- Adding to this, the Singaporeans’ high purchas- ing power and high infrastructure standards ments grew more than 60%. This reflects the offer good prospects for Swedish companies. dynamic nature of our markets and the need To mention a few of the opportunities, the to drive organisational agility to ensure expanding healthcare and life science sectors that we capture market opportunities as they will need new innovations to aid the manage- develop ment of an ageing population. Other oppor- Johan de Villiers, Managing Director, ABB Southeast Asia SALES 2018 COMPARED TO 2017 SALES PROJECTION FOR THE COMING THREE (% OF RESPONDENTS) YEARS (% OF RESPONDENTS) 59% 87% ASEAN ASEAN 28% 12% 13% 1% 43% 71% SINGAPORE SINGAPORE 33% 25% 24% 4% 0% 20% 40% 60% 100% 0% 20% 40% 60% 100% 100% Increase No change Decrease SINGAPORE BUSINESS CLIMATE SURVEY 2019 – 12
ASEAN EXPANSION OPPORTUNITIES Indonesia, Vietnam and Thailand – the most attractive are a combination between growth attractive countries for future investments opportunities and stability. and establishments More than 70% of the respondents use their Singapore office as headquarters for all ASEAN ASEAN is overall considered an attractive mar- markets. Moreover, the majority of the Swedish ket for investments in the coming three years. companies in Singapore already have estab- Countries that stand out as the most attractive lished operations in the most attractive coun- are Indonesia, Vietnam and Thaland followed tries however the survey results indicate that by Malaysia, Singapore and the Philippines. there will be an increase in Swedish establish- Determinant factors in what makes countries ments in Thailand, Vietnam and Myanmar. ATTRACTIVENESS FOR INVESTMENTS IN THE COMING THREE YEARS (% RESPONDENTS) % respondents with opera- tions in respective country 66% INDONESIA 6% 28% 69% 66% VIETNAM 2% 32% 50% 65% THAILAND 5% 30% 59% 61% MALAYSIA 8% 31% 67% 57% SINGAPORE 3% 40% 100% 49% PHILIPPINES 10% 41% 54% 29% MYANMAR 25% 46% 21% 16% CAMBODIA 32% 52% 16% 9% BRUNEI 41% 50% 20% 8% LAOS 37% 55% 11% 0% 10% 20% 30% 40% 50% 60% 70% Attractive to highly attractive Neutral Not attractive 13 – SINGAPORE BUSINESS CLIMATE SURVEY 2019
THE SWEDISH BUSINESS FOOTPRINT IN SINGAPORE A significant rise in the consumer goods & NUMBER OF EMPLOYEES IN SWEDISH COMPANIES IN SINGAPORE (% OF RESPONDENTS) services sectors combined with expected increases for software/IT-services opera- tions 6% 11% Team Sweden in Singapore estimates that there are more than 250 Swedish companies 16% operating in Singapore in 2019. The Swedish presence is young with a median establishment year of 2007 but has grown significantly since the millennium shift. Several indicators point towards an outlook with sustained growth 37% and 51% of Swedish companies claim they increased their market shares in Singapore 30% between the years 2017 to 2018. The Swedish headquarters’ footprint in Sin- gapore indicates that Singapore is strategically important on a global level for Swedish com- panies. Not only do many companies cover 1 2–10 11–50 50–250 >250 the ASEAN region from the island hub, 48% of Swedish companies also cover the APAC LINES OF OPERATIONS CARRIES OUT IN SINGAPORE region through their Singapore entity – which BY SWEDISH COMPANIES (% OF RESPONDENTS) are typically lean and efficient. Almost four out 68% of five Swedish companies with operations in Sales/Marketing: B2B 71% Singapore have 50 or fewer employees. 73% 37% In line with the international business Overall management 40% community in Singapore, Swedish compa- 28% 20% nies employ a diverse workforce with a mix Financial control 22% 30% of nationalities. A clear majority (69%) of the 18% Swedish companies’ workforces comprise of Sales/Marketing: B2C 26% 33% less than 10% Swedes. 29% Services and software/IT services are Services 23% 39% expected to increanse among the Swedish 16% companies’ lines of operations in Singapore. Logistics 22% 27% Acting as an ideal regional hub for headquar- 15% ters and a global innovation node, the survey Trading 21% 31% shows that Research & Development oper- 11% ations increased with 64% in 2019 among R&D 18% 2018 26% the Swedish companies, and is expected to 2019 13% increase further the coming three years. Software/IT-services 17% Expected 39% to increase One of the ASEAN’s key growth drivers is 9% 2020–2023 the expanding middle class populations with Manufacturing 10% 9% increasing purchasing power. This develop- 20% 40% 60% 80% 5% ment is also echoed in the survey results, which Outsourcing 9% 26% shows a significant increase in the number of SINGAPORE BUSINESS CLIMATE SURVEY 2019 – 14
SECTORS REPRESENTED GLOBALLY BY SWEDISH COMPANIES IN SINGAPORE (% OF RESPONDENTS) INDUSTRIAL GOODS TRANSPORTATION CONSUMER GOODS & SERVICES & SERVICES 29% 2019 21% 2019 20% 2019 26% 20% 13% 2018 2018 2018 ENERGY TECHNOLOGY EQUIPMENT SOFTWARE & IT SERVICES & COMMUNICATIONS 19% 2019 19% 2019 19% 2019 24% 22,5% 17% 2018 2018 2018 AUTOMOBILES & HEALTHCARE BASIC MATERIALS, BANKING & AUTO PARTS CHEMICALS METALS INVESTMENT SERVICES & MINING 11% 10% 9% 9% TELECOMMUNICA- UTILITIES OTHER INVEST- INSURANCE REAL ESTATE TIONS SERVICES MENT ACTIVITIES 8% 8% 2% 2% 2% companies that represent the consumer goods Our focus is to hire local talents – of any and service sectors, compared to the presence nationality. However, if the competence we in 2018. A significant portion (38%) of Swed- are looking for is not available within our ish companies claim to have a 21% or larger region (Southeast Asia), we reach out to the market share in their respective industries and global IKEA organisation to find it. The their projections going forward are optimistic. Most of the Swedish companies expect to reason for bringing in ‘external competence’ increase their sales and marketing operations is both about delivering a specific assign- in Singapore to meet their projected increase of ment, and even more, to help strengthen our business. company culture Agneta Olsson, Head of Talent & Leadership, IKEA Southeast Asia 15 – SINGAPORE BUSINESS CLIMATE SURVEY 2019
SWEDISHNESS AS AN ASSET The Swedish heritage entails quality, trust For us it is important to leverage from the and reliability-key competitive advantages fact that Bolon is 100% designed and manu- in Singapore factured in Sweden. ‘Made in Sweden’ gives our clients assurance that we deliver high On a general level the Swedish brand instils performance flooring consistent with Scan- reliability amongst customers partners and dinavian design competitors. In the local market, Swedish Jessica Fayers, Regional Sales Manager, companies are trusted to deliver quality goods Bolon Southeast Asia and services. 87% of the surveyed compa- nies report that it is important or somewhat STATISTICAL ILLUSTRATION OF WHAT SWEDISH important to brand themselves as Swedish or BUSINESSES ARE KNOWN FOR IN SINGAPORE, 2019 Sweden related in the local market. Being asso- ciated with “Swedishness” can help endorse ETHICAL AFFORDABLE brand recognition – an important factor that 43% of respondents consider to be amongst SERVICE SHIPBUILDER SCANDINAVIAN their main competitive advantages, while 26% RELIABILITY SAFETY IKEA report the lack of it to be a main disadvantage. The most common competitive advantage TRUSTQUALITY FRIENDLY stated by Swedish companies: “having supe- ELECTROLUX PREDICTABILITY STABILITY FAIR CREDIBILITY rior products” however has a flip side of high PROFESSIONAL PRAGMATIC DESIGN HONEST costs and pricing, and absence of economies of scale. Other disadvantages come with not hav- SUSTAINABILITY ing localized offers. These findings underline INTEGRITY TRANSPARENCY the importance of adapting to the Singaporean market and developing a strong presence. SINGAPORE BUSINESS CLIMATE SURVEY 2019 – 16
LEVEL OF IMPORTANCE FOR SWEDISH COMPANIES TO BRAND THEMSELVES AS SWEDISH IN SINGAPORE (% OF RESPONDENTS) 0% 50% 100% 40% 47% 13% Important Somewhat important Not important SWEDISH COMPANIES’ PERCEPTIONS OF THEIR BIGGEST COMPETITIVE ADVANTAGES AMONG THE COMPETITORS IN SINGAPORE (% OF RESPONDENTS) 58% 43% 42% Product design, quality Brand recognition Long-standing business and technology relationships SWEDISH COMPANIES’ PERCEPTIONS OF THEIR BIGGEST DISADVANTAGES AMONG THE COMPETITORS IN SINGAPORE (% OF RESPONDENTS) 61% 29% 29% Cost structure & pricing Localized offering Economies of scale 17 – SINGAPORE BUSINESS CLIMATE SURVEY 2019
THE EUROPEAN UNION– SINGAPORE FREE TRADE AGREEMENT The European Union–Singapore Free Trade HOW DO YOU THINK EUSFTA WILL IMPACT Agreement (EUSFTA) was approved by the YOUR BUSINESS (% OF RESPONDENTS) European Parliament on February 13th, 2019. EUSFTA is a bilateral agreement including the classical components such as removal duties and non-tariff barriers, but the agree- 17% ment also entails additional aspects such as important provisions on intellectual property protection, public procurement, investment 39% liberalisation and sustainable development. Singapore is EU’s largest trading partner in ASEAN, and the EUSFTA will benefit many European exporters. Swedish companies in Singapore are divided in their thoughts on how the EUSFTA will impact their business. While 39% expect a 44% positive impact from the EUSFTA on business, the majority of Swedish Companies are either unsure or thinking it will have no impact. POSITIVE IMPACT NO IMAPACT DON’T KNOW SINGAPORE BUSINESS CLIMATE SURVEY 2019 – 18
EUSFTA IS A BILATERAL AGREEMENT THAT WILL ADVANCE IP PROTECTION AND PROMOTE SUSTAINABILITY 19 – SINGAPORE BUSINESS CLIMATE SURVEY 2019
SINGAPORE’S START-UP SCENE Singapore does not only attract large multi The Nordic Innovation House Community national companies, it is also home to the Director Sami Jääskeläinen summarizes Singa- world’s most rapidly growing start-up com- pore’s position like this: munity: companies looking to launch and internationalize in the 650 million people strong The decision makers are here, the money Internet economies of the Southeast Asia. is here, many innovative pilots, projects, and Singapore’s position as a great launch pad is partnerships have been started here. Singa- further strengthened by its unique and favour- pore also has great infrastructure in terms of able start-up ecosystem, built on the following number of co-working spaces, accelerators factors: and incubators. On top of all this, you can Extensive presence of multinationals with add a highly supporting government and regional headquarters the fact that Singapore is at least top-10 in Over 50 corporate innovation labs international business rankings. Combined, these factors, create an ideal foundation ~50% of Southeast Asian start-up invest- for start-ups to operate in Singapore and to ments goes through Singapore scale-up their business in Southeast Asia Well-developed infrastructure The Nordic Innovation House is a unique Accessible Government support collaboration and a joint venture by the Nordic High score in business climate rankings countries. The concept exists in Silicon Valley and New York with the recent additions of Hong Kong and Singapore. Its mission is to give Nor- dic start-ups and companies a head start in the most relevant global innovation hubs by offer- ing strong communities, connections to the local ecosystems and acceleration programs. SINGAPORE BUSINESS CLIMATE SURVEY 2019 – 20
THE DECISION MAKERS ARE HERE, THE MONEY IS HERE, MANY PILOTS, PROJECTS, AND PARTNERSHIPS HAVE BEEN STARTED HERE 21 – SINGAPORE BUSINESS CLIMATE SURVEY 2019
ABOUT THIS BUSINESS CLIMATE SURVEY The Swedish Business Climate Survey 2019 is a joint production made by Business Sweden, the Swedish Chamber of Commerce Singapore and the Embassy of Sweden in Singapore. It aims to evaluate how Swedish Businesses established in Singapore perceive the overall business climate in Singapore and the opportunities and challenges that come along with it. The business climate survey was produced during the spring of 2019 and is based on a survey answered by Swedish com- panies with operations in Singapore, in-depths interviews with selected companies, as well as secondary data. A significant representation of the Swedish Business community in Singapore: 90 out of 224 compa- nies answered the survey. SINGAPORE BUSINESS CLIMATE SURVEY 2019 – 22
TEAM SWEDEN IN SINGAPORE THANKS ALL COMPANIES WHO PARTICIPATED IN THE BUSINESS CLIMATE SURVEY 2019 SOURCES 1 EDB Singapore 2019 2 Department of Statistics Singapore 2018 3 Ministry of Trade and Industry Singapore 2019 4 OECD Development Centre 2018 5 Temasek & Google Asia, Southeast Asia Digital Consumer Survey 2018 6 United Nations (UN) 7 The Centre of Economic and Policy research Singapore 2019 8 PWC – ASEAN Market Outlook 2018 9 IMF 2019 April 23 – SINGAPORE BUSINESS CLIMATE SURVEY 2019
122BUS2019-01 ORGANIZERS MAIN PARTNERS PARTNERS SINGAPORE BUSINESS CLIMATE SURVEY 2019
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