Share your home. Gain the world - Au Pair Link
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Share your home.
Gain the world.
v. Apr19
Quality, in-home childcare
from only $180 net per week.
2
Our whānau
always there
for yours.
If there’s one thing we’re passionate about, it’s creating
life-changing experiences for Kiwi whānau and their little ones.
We know how precious your little treasures are, so we’ve tailored a
programme that focuses on what they need, gently guided by someone
who loves them as much as you do.
It’s our job to find you an experienced au pair who fits with your whānau
day-to-day life, and shares your aspirations for your tamariki
to grow up happy, healthy and confident.
Let’s share the
journey together.
3
All about au pairs.
An au pair is a young person from abroad, employed by a whānau to care for their
tamariki. As a live-in form of early childhood care and education, au pairs provide a
unique cultural and learning experience.
Our au pairs are between the ages of 18-30, and mostly female. They speak English
at a conversational level, and have at least 200 hours of childcare experience, be it
through babysitting, coaching a sports team, working as a tutor or in a local daycare
centre. While 200 hours is the minimum requirement for a candidate to apply for
our programme, the average amount of experience for our au pairs is around 1300
hours, reflecting our applicant’s genuine interest in caring for tamariki.
All of our au pair candidates undergo a comprehensive screening process, including
police and medical checks, childcare and character references and a personal
interview to assess their English speaking ability, and suitability in caring for the most
important people in your whānau.
Because they’re too precious to leave with just anyone.
4
Share your home.
Help & support
Not only can your au pair provide a
world-class learning experience for your
tamariki, they are also there to help with
preparing tamariki meals and to take
care of laundry duties and other tasks
related to your tamariki. Our au pairs also
offer help and support for whānau where
homebased early childhood care and
education is an ideal fit for their tamariki.
Whether your whānau lives in a rural
community, your tamariki have additional
learning needs or you prefer the one-to-
one care that we can offer, we are here
to help.
Convenience & flexibility
As a live-in caregiver and educator, your
au pair is there to make life easier. No
more waking your tamariki up at 6am
so you can drop them at kindergarten
or fretting about finding a last minute
Cultural experience babysitter - your au pair is there when
you need.
Having someone from a different culture
caring for your tamariki is a fun and
educational experience. An au pair becomes a
much-loved member of your whānau, sharing
their culture, language and values, allowing
Affordability
tamariki to develop a well-rounded world view Get full-time care and education for
early in life. your tamariki from only $200 net per
week. Because your au pair is paid a
We know it’s an important step to open your weekly wage (supplemented by board
door to somebody new. Our experience has and lodgings), whānau actually find
shown us that the quality of relationships that it is a more cost-effective form
that develops between tamariki and their au of childcare than the pay-per-tamaiti
pair often surpasses whānau expectations. In (child)-per-hour model. With Au Pair
addition, the advantages of early exposure Link you also have access to the 20
to a second language and culture makes Hours ECE government subsidy for
choosing an au pair the logical choice for tamariki between 3-5 years, as well as
whānau who want their tamariki to have a WINZ childcare subsidies (including
head start in their life-long learning journey. OSCAR if you’re on our Au Pair Mate
programme).
Gain the world. 5
Au Pair 123. • 7-12 month placements
• 30-45 hours childcare per
week for up to $250 net
For whānau with at least one tamaiti under • 200+ hours childcare exp.
five years.
• We organise your au pair’s
Invest in a richer experience for your little ones with an
flights, visa and insurance
Au Pair 123. Watch your little ones’ interests spring to life as
their learning journey begins under the loving eye of their au pair. • Your au pair attends a 3 day
Working with the New Zealand early childhood curriculum, Te Orientation in Auckland
Whāriki, our au pairs empower tamariki to express themselves
and discover the world around them through inspiring learning • Qualified ECE teacher
experiences. Our team of Programme Managers (all New support on our home early
Zealand qualified and registered early childhood teachers) learning programme
organise regular playgroups, outings and events, as a way for
tamariki and au pairs to socialise and explore together. Au pairs • Regular playgroups, activities
also weave a sense of whānau and culture into the learning and events
experience by writing learning stories for each tamaiti under
five, as a way to reflect on progress and share aspirations for the
future. • Access 20 Hours ECE and
WINZ childcare subsidies
• 3 month placement
guarantee.
6
• 7-12 month placements
• 30-45 hours childcare per
week for up to $355 net
Au Pair Whiz. • Have a degree/qualification
or be studying for one (in
the social or educational
Specialist care for whānau with at field) and have 400 hours
least one tamaiti under five years. experience with children
under five. OR been a full-
time au pair or nanny for
Whether they are a qualified kindergarten teacher, tamariki a minimum of 12 months,
nurse or have previously worked as an au pair - our Au Pair Whiz within the last three years
candidates bring world-class childcare experience into the heart
of your home, making things that little bit easier to manage. An • We organise your au pair’s
Au Pair Whiz is also the perfect option to support your tamariki flights, visa and insurance
through the everyday challenges brought on by multiple births,
health requirements and other learning needs. We know your
tamariki are too precious to leave with just anyone - that’s why • Your au pair attends a 3 day
our team of Programme Managers (all New Zealand qualified and Orientation in Auckland
registered early childhood teachers) are there to support you,
your au pair and tamariki - making sure together, you receive the • Qualified ECE teacher
care and affection your tamariki need to grow into happy, healthy support on our home early
and confident learners. learning programme
• Regular playgroups, activities
and events
• Access 20 Hours ECE and
WINZ childcare subsidies.
7
Au Pair Assist. • Short term placements
• 25-45 hours childcare per
week for up to $250 net
A short-term childcare solution for whānau • 200+ hours childcare exp.
with at least one tamaiti under five.
• Child first aid at our
Need quality, short-term childcare tout de suite? Our Au Pair Orientation course
Assist programme is designed for whānau looking to fill an au
pair position quickly and save you from pulling your hair out • Candidates are often already
while you try to find last-minute childcare options. Au Pair in Aotearoa
Assist candidates are often already in Aotearoa, giving you
the opportunity to meet them in person and talk about how • Qualified ECE teacher
they can fit into your whānau life. With support from your support on our home early
Programme Manager (all qualified and registered early childhood
teachers), an Au Pair Assist is there to make sure your little one’s learning programme
personality and interests flourish, as they discover their world on
our home early learning programme. • Regular playgroups,
au pair and child activities
and events
• Access 20 Hours ECE,
WINZ childcare subsidies.
8
9
Culture and language.
Our au pairs travel from all over the world to experience life in a Kiwi whānau. Every
day we hear stories from around the country of how enriching it is for tamariki and
whānau alike to be exposed to different languages and cultural influences. Whether
the tamariki are learning to make German apple strudel or discovering their au pair’s
hometown through photos, their awareness of the world around them is amplified
through the intrinsically multicultural experience of having an au pair.
The benefits are not just anecdotal. Research shows that second language
learning in early childhood gives tamariki the best possible chance to develop their
understanding of a language. Rather than become confused, they are at an ideal
stage of development to soak up and understand multiple languages. Down the
track, this means your tamaiti has a real advantage when it comes to grasping tricky
concepts and ideas. Quite simply, the areas of their brain, which are related to
memory, attention and language are stronger than monolingual learners.
Au pair education is unique in that it really focusses on the tamaiti as an individual.
Quality one-on-one learning means a tamaiti can often surpass expectations,
because of the level of interest and support afforded to them. Through enriching
learning experiences and exposure to new ways of thinking at an early age, tamariki
on our programmes are assured to grow up to be happy and confident learners.
Because caring is a universal language.
10Your learning journey.
Our Ministry of Education licensed
programmes are designed for whānau with
at least one tamaiti under five.
Weaving the principles and strands of Te
Whāriki, we work closely with your au pair
to create a meaningful learning journey
for each tamaiti, one that develops their
curiosity about the world around them.
We do this by organising regular playgroups,
as well as outings and events for au pairs,
tamariki and whānau, and best of all -
we create an interactive online learning
Timeline for each whānau, so you can see
what your little ones are up to anytime,
anywhere!
Monthly visits
Playgroups Our team of Programme Managers are
committed to ensuring each whānau is
We run regular playgroups across Aotearoa
for tamariki to attend with their au pair. happy and enjoying their au pair experience.
In some areas we run multiple playgroups We organise monthly meetings with your
each week (including Groovelink), giving au pair and Progress Catchups with you
your au pair the chance to bring your little to ensure your tamariki have a supportive
ones along to several different sessions learning environment, guidance and
every week. We often arrange for a resources or resource kete. We think it’s
specific activity or theme for the day, and important that whānau are involved in their
all our playgroups are run by our qualified tamariki learning experience wherever
ECE kaiako and are well equipped with possible, and these meetings are a great
educational resources. It is an excellent way opportunity for you to share your aspirations
for tamariki, au pairs and our Programme with us.
Managers to interact with each other, build
friendships and share ideas.
11Au pair & tamaiti outings
We encourage tamariki and au pairs to
explore their local communities through
our regular outings. At least once a month
we send out an invite to a local event such
as going to the zoo, a farm, the fire station
or a beach where children can discover the
world around them. With our close-knit
network of au pairs in tow, it’s not unusual
to hear tamariki naming their favourite
animals in German or asking their local
baker about pain au chocolat!
Professional learning
Learning Timeline We offer our au pairs on-going childcare
training and support, right from the
At Au Pair Link, we recognise that as parents moment they arrive at our orientation
of little ones, you will be wondering how your course. In addition, we organise bi-
tamariki are getting on during the day. As monthly professional development sessions
part of your online learning journey, we put for our au pairs and families, conducted by
together a Timeline for whānau, where you,
our Family & Programme Managers. These
are a fantastic opportunity for you both
your au pair or your Progrogramme Manager to learn more about childcare, nutrition,
can post photos, learning stories and other positive behaviour techniques and so much
memorable moments. You can also leave more! Our professional learning workshops
comments or even share your favourite photos mean that your au pair is leading the way in
with anyone else you choose online! the care they provide to your little ones.
Communication Books
& Tamaiti Learning Journey Educational resources
We have a great range of educational
We provide each tamaiti under five with an resource kete, which we lend out each month
individual Tamaiti Learning Journey (Child (that include items such as, books, music,
Portfolio), which records their learning toys) for your au pair to explore with your
journey through a series of learning stories, tamariki. Whether your tamaiti is interested
written by your au pair and Programme in art, music, dinosaurs or fairy tales, our kete
Manager Voices. These often become a are designed to fill your tamaiti mind with
treasured possession for both the tamaiti and curiosity about the world around them. We
whānau. Similarly, our Communication Book even provide an online resource portal and
helps you to establish a dialogue with your tailored support specific to your tamariki.
au pair around your tamariki needs to ensure
their day-to-day care requirements are being
met.
12Our achievements.
ERO Reports
“The service values the importance of children learning
through play. Children are introduced to a wide range
of learning experiences within and outside the home.
Well considered, high quality resources and regular
excursions further enhance these opportunities. ”
Au Pair Link, Wellington 2, August 2016
“The placement of educators is well
considered and responsive to the
needs of individual children and
their families.” “A focus on high quality care and
Au Pair Link, Taranaki 1, September 2016
education in children’s own homes and
positive learning outcomes is highly
evident.”
Au Pair Link, Auckland 4, February 2017
“The programme managers provide
comprehensive support for educators in
homes and at regular service playgroups.
This includes coaching and guidance to
effectively model ways to plan for and extend
children’s learning. Parents’ contribution to
the programme is highly valued”
Au Pair Link, Auckland 3, February 2017
We undertake regular evaluation by the ERO to ensure we’re providing the best
possible learning outcomes for your little ones. For more information or to
download our full ERO reports, simply visit ero.govt.nz and search
Au Pair Link.
Healthy Heart Award.
We are extremely proud and excited to announce that we have received
the Pā-Harakeke Healthy Heart Award from the Heart Foundation for all
twelve of our licenses. This award recognises the amazing things we do to
promote healthy food, nutrition and physical activity. We are helping our
tamariki to have healthy habits and healthy hearts for life.
Our policies around food and play contribute to the reason why we have
achieved this award from the Heart Foundation.
Au Pair Link was the first company in Aotearoa to be awarded the
Healthy Heart Award at a national level.
13Getting started.
1 Visit aupairlink.co.nz and apply to be a whānau.
2 Browse through candidates or create a custom search based on your
preferences. You can also create a list of your favourite candidates.
3 One of our friendly Placement Managers contact you within 24 hours for a
quick Phone Assessment and to arrange a time to visit your home for a health
and safety check.
4 Complete your whānau profile by adding details about your tamariki, creating a
Host Family Letter* and uploading any photos that you’d like candidates to be
able to view.
5 Fill out a police background check form for each adult (over the age of 17)
living in your home and upload to the Supporting Documents section of your
profile.
6 Once you’ve been approved for matching, you can start requesting
Skype interview times with your favourite candidates!*
7 If you feel like you’ve found the perfect au pair for your whānau, you
can create a job offer at the click of a button!
8 It’s a match! We arrange your au pair’s flights and insurance, book them into
our Orientation, and make sure all the paperwork’s been sorted, so all you need
to think about is getting your au pair’s bedroom ready for their arrival.
* Refer to the back section of this booklet for guidelines on how to write
your Host Family Letter, and our tips on getting the most out of your
candidate interview.
14Orientation. • 2 nights’ accommodation in
central Auckland (incl. all
meals) .
Once your au pair arrives in Aotearoa, we whisk them away on
a three day Orientation in Auckland. This gives your au pair a • Introduction to being an au pair
chance to acclimatise after a long-haul flight, meet other au incl. ways to deal with culture
pairs and receive valuable childcare training (including child first shock .
aid) before joining your whānau.
Orientation is an opportunity for us to ensure your new au pair • Child First Aid Course run
has arrived feeling positive and well-supported from the moment by St John’s and theoretical
they land in Aotearoa. It also allows time for us to highlight driving lessons
their key responsibilities as your au pair and provide them with
knowledge, advice and strategies before joining your whānau. • Information around
programme expectations and
All au pairs who arrive from overseas attend the full three-day responsibilities as an employee
Orientation. If your whānau is enrolled in the Au Pair Assist
programme, chances are that your au pair is already in Aotearoa.
We only require these au pairs to attend our St John child first • Comprehensive online training
aid course (held on Thursday) and complete our online training modules before they arrive in
modules. New Zealand.
Similarly, if you live outside of Auckland and match with an au
pair who is already in Aotearoa, we’re able to arrange for them to
attend a child first aid course in your area.
You can find a list of our Orientation dates at the back of this
booklet!
1516
What does it cost?
See the table for below for an overview of the approximate gross weekly cost payable on each of our
programmes.
Weekly hours Au Pair 123 Au Pair Whiz Au Pair Assist
25 - - $298
30 $325 $411 $325
35 $351 $448 $351
40 $378 $485 $378
45 $415 $522 $415
The figures in the table above are subject to change, inclusive of au pair’s net wage, PAYE tax, completion
bonus and administration fee. Your au pair’s weekly wage is supplemented by a board and lodgings
component, part of the total taxable package provided to your au pair and on which PAYE is calculated. Of
course you can always decide to leave the hard work to us by registering for our payroll service, PayLink!
Board & lodgings
The au pair wage is exclusive of tax, room and
board. These factors will need to be included
as part of the total taxable package provided
by you to your au pair. As a whānau, you’ll
need to provide your au pair with board and
lodgings, consisting of a private and separate
bedroom and all meals.
Completion bonus
As whānau you’re also required to pay a
completion bonus to your au pair. The
completion bonus is paid by the whānau to
the au pair in recognition of successfully
Vehicles & insurance completing their fixed term employment
with you and as a contribution toward your
au pair’s flight home.
A big question for whānau is around whether
you’ll need to provide a car for your au pair. The completion bonus amounts to $20 net
We require whānau living in areas with limited per week, prorated across the length of the
or no access to public transport to provide a placement term.
vehicle for their au pair to get around during
work and non-work hours. To make sure For example, for a 12 month placement term
your au pair is confident behind the wheel, the net completion bonus is $1,040 ($20 x
we have a mandatory one week stand down 52 weeks, excluding tax). Our payroll service
period before they begin driving. Feel free to can take care of this for you as well, helping
contact us with any questions around this! to spread the payments weekly.
17Employee rights
& responsibilities
When an au pair joins your whānau you become
their employer for the length of their placement
term (or fixed term employment). Au pairs
enjoy the same rights and benefits as any other
employee under New Zealand Employment
Law. Luckily, you don’t need to become an
employment expert to get an au pair, we’re here
to make the process easy for you and ensure you
feel well-supported. Your au pair will be entitled
to annual leave, public holidays and sick leave
while they are employed by you. We provide all
our whānau with an industry-leading Individual
Fixed Term Employment Agreement and can
supply you with information sheets regarding
wage calculations, taxation and employment
legislation.
20 Hours ECE WINZ subsidies
When you join the Au Pair Link whānau, we can Work and Income New Zealand (WINZ) offer
provide you with access to the 20 Hours ECE a number of subsidies to make quality childcare
government subsidy, designed to give whānau more accessible and affordable for eligible whānau.
like yours increased options when choosing early While we can’t apply for a subsidy on your behalf,
childhood care and education. The 20 Hours ECE we can help manage the payments as an approved
subsidy means choosing an au pair as your preferred WINZ childcare provider while the tamariki are in
form of childcare is more cost-effective than you your au pair’s care.
may have previously thought!
The Childcare Subsidy (CCS) is another option
To be eligible for the subsidy, your tamaiti must be for whānau. Parents and caregivers can choose
enrolled in one of our Ministry of Education licensed between receiving the Childcare Subsidy or 20
programmes (Au Pair 123, Au Pair Whiz, Au Pair Hours ECE, or in some cases, a combination of
Assist or Private Support). You will have to decide both. Please note, if you do receive 20 Hours
which enrolled hours are covered, but you can’t ECE, you are unable to claim the CCS for the
claim more than 6 hours per day or 20 hours per same hours your tamariki are enrolled in 20 Hours
week. Tamariki become eligible for this subsidy once ECE.
they turn three and are able to receive this until they
turn six (or begin attending school). The 20 Hours The OSCAR subsidy (Out of School Care and
ECE subsidy is not means tested. Recreation) is a payment that helps whānau with
the costs of before/after-school care and school
If your tamaiti attends more than one ECE service, holiday programmes. You can receive the before/
you can split the hours claimed, as long as these after-school subsidy for up to 20 hours a week
hours don’t overlap or exceed 20 hours per week in and an increased number of hours may be available
total. You’ll need to fill in an Au Pair Link Enrolment for the school holidays. Please note there are
Form and confirm the days and hours you are some additional requirements and restrictions
claiming the subsidy. for whānau wanting to access this subsidy. For
information regarding current thresholds and rates
If you have any questions regarding the 20 Hours visit www.workandincome.govt.nz or call Work and
ECE subsidy, please contact us. Alternatively, you Income on 0800 559 009.
can visit the Ministry of Education website
18Making it easy.
Our payroll service, Paylink, takes the hassle out of being an employer. We pay your
au pair, calculate and pay the correct PAYE tax, and take care of all their holiday, sick
and annual leave payments.
It’s easy - simply register as an employer with the Inland Revenue Department and
pay your au pair’s gross wage into our Client Fund Service a week in advance. We’ll
calculate the correct net wage, sort the tax and pay your au pair directly. We can
even help you manage your au pair’s Completion Bonus by spreading the cost over
the placement term.
Save yourself a world of worry for only $11.00 per week (or $9.00 if we become
your PAYE Intermediary). As a PAYE intermediary, we’ll be responsible for fulfilling
your tax obligations as an employer. It also means we can liaise with the IRD on your
behalf. Whānau who register for our intermediary service are subsidised $2.00 per
payday, per employee.
We know becoming an employer can be daunting, but you can rest assured knowing
we’ve got everything sorted, so you’ve got more time to spend with the people who
really matter.
19Worth making
room for.
• Our whānau terms and conditions
If you’d like more information on how an au pair
could fit into your whānau life, we’re always happy • Programme comparison matrix
to talk about what’s happening in your world, and
how we can make life that little bit easier for you
and your little ones. • Our Introduction & Assessment Meeting
Checklist which covers our health and
In the meantime, we invite you to take a moment safety requirements
to glance over a few of the resources provided
in the appendix to help you get started on your • Application infosheets including tips on
application.
writing your whānau letter and interview
We look forward to welcoming you into our guidelines
Au Pair Link whānau!
• Our 2019 Orientation dates
20Join the
Au Pair Link whānau.
0800 AU PAIR (287 247)
+64 9 309 4444
family@aupairlink.co.nz
www.aupairlink.co.nz
aupairlink
© 2019 Au Pair Link
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