Service Delivery Statements - Department of Tourism, Major Events, Small Business and the Commonwealth Games
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State Budget 2014-15 Service Delivery Statements Department of Tourism, Major Events, Small Business and the Commonwealth Games Great state. Great opportunity.
2014–15 State Budget Papers 1. Budget Speech 2. Budget Strategy and Outlook 3. Capital Statement 4. Budget Measures 5. Service Delivery Statements Appropriation Bills Concessions Statement The suite of Budget Papers is similar to that published in 2013-14. The Budget Papers are available online at www.budget.qld.gov.au © Crown copyright All rights reserved Queensland Government 2014 Excerpts from this publication may be reproduced, with appropriate acknowledgement, as permitted under the Copyright Act. Service Delivery Statements ISSN 1445-4890 (Print) ISSN 1445-4904 (Online)
Department of Tourism, Major Events, Small Business and the Commonwealth Games Summary of portfolio budgets 2013-14 2013-14 2014-15 Adjusted Page Agency Est. Actual Budget Budget $’000 $’000 $’000 2 Department of Tourism, Major Events, Small Business and the Commonwealth Games – controlled 99,607 95,116 107,441 Department of Tourism, Major Events, Small Business and the Commonwealth Games – administered 108,472 107,166 119,393 26 Gold Coast 2018 Commonwealth Games Corporation 16,515 16,999 29,154 34 Tourism and Events Queensland 118,860 123,612 98,675 Notes: 1. Explanations of variances are provided in the financial statements. 2014-15 Queensland State Budget - Service Delivery Statements - Minister for Tourism, Major Events, Small Business and the Commonwealth Games
PORTFOLIO OVERVIEW Ministerial and portfolio responsibilities The table below represents the agencies and services which are the responsibility of the Minister for Tourism, Major Events, Small Business and the Commonwealth Games: Minister for Tourism, Major Events, Small Business and the Commonwealth Games The Honourable Jann Stuckey MP Assistant Minister for Tourism Gavin King, MP Department of Tourism, Major Events, Small Business and the Commonwealth Games Director-General: Dr Richard Eden Service Area 1: Tourism and Events Development Service Area 2: Business to Government Services Gold Coast 2018 Commonwealth Games Corporation CEO: Mark Peters Objective: To plan, organise and deliver the Commonwealth Games, in conjunction with the Australian Commonwealth Games Association and Commonwealth Games Federation. Tourism and Events Queensland CEO: Leanne Coddington Objective: Tourism and Events Queensland is the Queensland Government’s lead marketing, experience and destination development, and major events agency, representing the state’s tourism and events industries. Additional information about these agencies can be sourced from: x www.dtesb.qld.gov.au x www.gc2018.com x www.tourismeventsqueensland.com.au 2014-15 Queensland State Budget - Service Delivery Statements - Minister for Tourism, Major Events, Small Business and the Commonwealth Games 1
RESOURCES AND PERFORMANCE DEPARTMENTAL OVERVIEW Strategic direction The Department of Tourism, Major Events, Small Business and the Commonwealth Games vision is to provide leadership in making Queensland a highly attractive destination for tourists, investment and events, supported by strong, capable and responsive small businesses. The following strategic objectives support this vision: x grow priority markets x deliver a successful Commonwealth Games x enable new products and experiences x competitive small businesses x easier to do business x an agile, high performing and engaged organisation. These objectives contribute to the Government’s objectives for the community to: x grow a four pillar economy—through actions aimed at increasing annual overnight visitor expenditure from $15 billion in 2010 to $30 billion in 2020 x invest in better infrastructure and planning—through investment attraction strategies, and by ensuring the Commonwealth Games provides a lasting legacy for Queensland x revitalise front-line services—through continued improvement to business’ ability to transact online with Government through the business and industry portal. The department works in close partnership with industry and our portfolio partners to achieve our objectives, taking into account external factors such as strong international and interstate competition for tourism and major events and changing business and consumer behaviours and expectations. During 2014-15, the department will: x deliver the third DestinationQ forum on the Sunshine Coast in September 2014 x implement the actions outlined in the Destination Success Action Plan January 2013-June 2015 x attract investment into new and revitalised tourism infrastructure to develop Queensland tourism destinations x manage the Attracting Aviation Investment Fund to secure new visitors to Queensland x support drive tourism as part of the Queensland Drive Tourism Strategy 2013-15 x continue to develop the Business and Industry Portal to deliver on the Government’s One-Stop Shop Plan 2013-18 x commence implementation of the Gold Coast 2018 Commonwealth Games (GC2018) Forward Procurement Plan and GC2018 Business Development Framework x develop and implement the Evaluation and Monitoring Framework to support Embracing our Games Legacy: Queensland’s legacy for the Gold Coast 2018 Commonwealth Games ™ x lead Queensland Government representation at Glasgow 2014 Commonwealth Games, including promoting trade and tourism benefits of GC2018 x host the ICC Cricket World Cup and 2015 Asian Cup to leverage benefits for Queensland. x publish a public report of progress towards GC2018. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 2
During 2013-14 key achievements for the department included: x delivered the second annual DestinationQ forum on the Gold Coast on 27-28 August 2013 x launched Destination Success, the 20-year plan for tourism, which was formed on outcomes of the 2013 DestinationQ forum x in conjunction with the Department of State Development, Infrastructure and Planning, finalised the GC2018 Venues Delivery Program, completed the redevelopment of the Gold Coast Aquatic Centre and commenced development of the Commonwealth Games Village x launched Embracing our Games legacy: Queensland’s legacy for the GC2018 and established the Embracing 2018 Advisory Committee x finalised the GC2018 Procurement Framework and Business Development Framework to reduce red tape for suppliers, create efficiencies for government, help maximise the opportunities and provide support to local businesses x published the GC2018 Forward Procurement Plan x in conjunction with Gold Coast 2018 Commonwealth Games Corporation, successfully coordinated the Commonwealth Games Federation Coordination Commission visit which was satisfied with Games preparations and impressed with progress in a range of areas x actioned key items within the Queensland Small Business Strategy and Action Plan 2013-2015 x delivered Queensland Small Business Week in July 2013 with 4,500 business people participating in 91 activities and events across the state x developed a central strategy for business related services across the Queensland Government to support the business and industry portal of the Queensland Government’s One-Stop Shop x launched new online tendering support resources for small businesses in March 2014 including a ‘fit to supply’ diagnostic tool to help businesses determine their supplier capability and an enhanced search function to assist companies to identify open tender opportunities from the “Q-Tender” website x delivered over 100 Mentoring for Growth panel sessions, with expert business mentors donating around 800 hours of their time to the program x delivered the Next Generation Tourism Planning Guideline to support the State Planning Policy x partnered with the Department of National Parks, Recreation, Sport and Racing in running a state-wide EOI process for ecotourism investment opportunities x completed Stage one Expression of Interest for the Obi Obi Zipline ecotourism opportunity x launched the Queensland Camping Options Toolkit to help local governments effectively manage camping in their regions x implemented new tourism signage guidelines and online application process for commercial tourism signage x supported new airline routes to the Sunshine Coast from Auckland and the Gold Coast from Kuala Lumpur, and the A380 aircraft upgrade by Emirates between Dubai/Brisbane/Auckland under the Attracting Aviation Investment Fund x delivered 16 tourism investment attraction initiatives and provided case management assistance to 48 tourism investment proponents x updated and released the Guide to Hotel Investment in Brisbane, in conjunction with the Brisbane City Council x established a standing offer arrangement for purchasing a whole-of-government customer relationship management platform x continued the development and delivery of specialist webinars for business and industry, including: - co-delivered over 19 webinars with Chamber of Commerce and Industry Queensland; - delivered 6 specialist topics to assist Small and Medium Enterprises tender for government business, particularly for Commonwealth Games procurement activities and Tourism Investment; and - access to Webinar recordings, supporting resource materials and webisodes (short sharp three to five minute clips of webinars) through the Business and Industry Portal. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 3
Departmental Budget Summary The table below shows the total resources available in 2014-15 from all sources and summarises how resources will be applied by service area and by controlled and administered classifications. 2013-14 Department of Tourism, Major Events, Adjusted 2013-14 2014-15 Small Business and the Budget Est. Actual Budget Commonwealth Games $’000 $’000 $’000 CONTROLLED Income Appropriation revenue Deferred from previous year/s 3,164 3,314 16,409 Balance of service appropriation 96,443 71,402 70,432 Other revenue .. 20,400 20,600 Total income 99,607 95,116 107,441 Expenses Tourism and Events Development 92,754 86,402 99,737 Business to Government Services 6,853 8,714 7,704 Total expenses 99,607 95,116 107,441 Operating surplus/deficit .. .. .. Net assets (24) 2,591 18,315 ADMINISTERED Revenue Commonwealth revenue .. .. .. Appropriation revenue 108,472 107,166 119,393 Other administered revenue .. .. .. Total revenue 108,472 107,166 119,393 Expenses Transfers to government .. .. .. Administered expenses 108,472 107,166 119,393 Total expenses 108,472 107,166 119,393 Net assets .. .. .. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 4
Budget Measures Summary1 The table shows a summary of Budget measures relating to the department since the 2013-14 Budget. Further details are contained in Budget Paper No. 4. 2013-14 2014-15 2015-16 2016-17 2017-18 Name of Department $’000 $’000 $’000 $’000 $’000 Revenue measures Administered .. .. .. .. .. Departmental .. .. .. .. .. Expense measures Administered .. 14,500 4,700 4,700 .. Departmental 10,000 .. .. .. .. Capital measures Administered .. .. .. .. .. Departmental .. .. .. .. .. Notes: 1. The totals reconcile with Budget Paper 4. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 5
Staffing1 2013-14 Service Areas Notes Adjusted 2013-14 2014-15 Budget Est. Actual Budget Tourism and Events Development 2, 3, 4 45 50 60 Business to Government Services 2, 3 62 63 61 TOTAL 107 113 121 Notes: 1. Full-time equivalents (FTEs) as at 30 June. 2. Corporate FTEs are allocated across the service to which they relate. 3. The department participates in a partnership arrangement from which it receives other corporate services. 4. Small growth attributed to the Gold Coast 2018 Commonwealth Games activities increasing. This will continue to occur until the program ceases post the 2018 event. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 6
SERVICE PERFORMANCE Services Our service areas are: Tourism and Events Development Tourism and Events Development service area promotes sustainable industry growth by delivering a strategic, whole-of-Government approach to the future of tourism. It works across Government to improve the planning and approval processes for new tourism industry projects. The service area helps ensure industry has opportunities to invest in our State’s tourism activities, supporting the Government’s objectives for the community to grow tourism as one of the four pillars of the economy and invest in better infrastructure and better planning for our State. Initiatives such as an ecotourism investment model and the Attracting Aviation Investment Fund showcase Queensland as an investment destination attracting investment into our State’s tourism products. This service area also focuses on developing future events for Queensland to ensure our State’s tourism industry and economy benefit from the boost that major events provide. It also works in partnership with the Gold Coast 2018 Commonwealth Games Corporation to plan and prepare for the Commonwealth Games. The department delivers its Tourism and Events Development service in close partnership with Tourism and Events Queensland to ensure events attraction and tourism marketing help grow tourism and to double annual overnight visitor expenditure from $15 billion to $30 billion by 2020. Business to Government Services This service area ensures the government can effectively provide information and services to business, encourage small business growth and foster a diverse economic base for Queensland. Aligned with the department’s objectives to provide a stronger digital and online presence, it promotes engagement by businesses with its interactive online services. This not only improves accessibility to whole of Government business information and services but encourages more effective service delivery by having feedback mechanisms directly connected to our existing services. Small businesses represent over 96% of businesses State-wide and employ almost half of all private sector workers. These businesses are essential for a vibrant Queensland economy. Client satisfaction with Government’s services is measured to ensure we continue to meet business and industry needs. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 7
Red tape reduction In 2013-14 the department further improved services for businesses via the Queensland Government’s Business and Industry Portal (BIP) by releasing new online support resources to reduce red tape and assist small businesses in tendering for government procurement opportunities. The online tendering resources included: x guides for helping small businesses develop competitive tender responses and help them through the process of supplying to government x a ‘fit to supply’ diagnostic tool to help businesses determine their supplier capability and a list of key resources to help enhance supplier capabilities x a specialised search function for the ‘Q-Tender’ database of government open tender opportunities. Resources were developed by the department in collaboration with the Department of Housing and Public Works and the Department of State Development, Infrastructure and Planning; and used experience from the London 2012 Olympic Games and the Glasgow 2014 Commonwealth Games in equipping small and medium sized businesses to tender for commercial contracts. In 2014-15, the department will further progress our ongoing work to reduce red tape through the use of SmartForms technology. This will involve the transformation of manual paper-based business forms to online transactions saving businesses both time and money. 2014-15 Service Summary1 Sources of Revenue User State Charges and C’wealth Other Service area Total cost Contribution Fees Revenue Revenue $’000 $’000 $’000 $’000 $’000 Tourism and Events Development 99,737 79,137 .. .. 20,600 Business to Government Services 7,704 7,704 .. .. .. TOTAL 107,441 86,841 .. .. 20,600 Notes: 1. Explanations of variances are provided in the financial statements. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 8
Performance Statement Department of Tourism, Major Events, Small Business and the Notes 2013-14 2013-14 2014-15 Commonwealth Games Target/Est. Est. Actual Target/Est. Tourism and Events Development Service standards Amount of additional capital attracted into tourism investment $25 million $25 million $25 million Percentage of applications for the Attracting Aviation Investment Fund evaluated within nine working days 1 90% 100% 90% Percentage of cross-agency tourism project milestones delivered on schedule and on budget 80% 80% 80% Level of Commonwealth Games Federation’s satisfaction with preparedness for the Commonwealth Games Satisfied Satisfied Satisfied State contribution ($000) 92,754 66,002 79,137 5, 8, 11 Other revenue ($000) 6, 9 .. 20,400 20,600 Total cost ($000) 7, 10, 12 92,754 86,402 99,737 Business to Government Services Service standards Estimated value of efficiency savings by businesses assisted 2, 3 $60 million $12 million $12 million Estimated value of costs avoided by businesses 3, 4 $110 million $ 80 million $70 million Percentage of overall customer satisfaction with the usefulness of online services 80% 83% 80% State contribution ($000) 6,853 8,714 7,704 Other revenue ($000) .. .. .. Total cost ($000) 6,853 8,714 7,704 Notes: 1. Strict procedures are in place under the Attracting Aviation Investment Fund Operational Framework to ensure timeframes are met. During this period no applications required further data to be provided or in-depth analysis to be undertaken and hence 100% of applications considered were processed within nine working days. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 9
2. The original targets reflected business grants, licencing and regulation information when only a small proportion of the services were delivered online. These services have now been transitioned to a fully online self-service environment and the targets have now been revised downwards to reflect this environment. The reduced unit benefit/saving will be partially offset in cost avoided by businesses due to the significant increases in the volume of activity. 3. The previous methodology for calculating benefits/savings to business is being re-examined to ensure it is still appropriate and inclusive of online delivery. This review will also consider if it is still appropriate to measure efficiency and costs avoided separately, or to develop a combined measure. 4. This measure relies on customer-reported value of services delivered online. The value attributed typically varies with consumption, business sentiment, business conditions and portal brand recognition. The target has been revised down due to customers already operating online and the dramatic reduction in costs already been achieved. 5. The reduction between 2013-14 Target/Estimate and 2013-14 Estimated Actual principally relates to the 2018 Gold Coast Commonwealth Games (GC2018) being contributed directly from the City of Gold Coast Council, rather than as appropriation revenue for services. Also contributing to the reduction is the realignment of funding to match anticipated cashflows for the Gold Coast Show Relocation, Attracting Aviation Investment Fund (AAIF), DestinationQ (DQ) and the GC2018. This is partially offset by funding for development of the Theme Park Capital of Australia advertising campaign. 6. The increase between 2013-14 Target/Estimate and 2013-14 Estimated Actual principally relates to revenue from the City of Gold Coast Council for the GC2018. 7. The reduction between 2013-14 Target/Estimate and 2013-14 Estimated Actual relates to the realignment of funding to match anticipated cashflows for the Gold Coast Show Relocation, Attracting Aviation Investment Fund (AAIF), DQ and the GC2018. This is partially offset by funding for development of the Theme Park Capital of Australia advertising campaign. 8. The reduction between 2013-14 Target/Estimate and 2014-15 Target/Estimate principally relates to the GC2018 being contributed directly from the City of Gold Coast Council, rather than as appropriation revenue for services. The reallocation of controlled funding for the Gold Coast 2018 Commonwealth Games Corporation from controlled to administered contributes to the reduction. This is partially offset by an increase due to the realignment of funding to match anticipated cashflows for projects including the Gold Coast Show Relocation, AAIF, DQ, GC2018 and increased funding for the AFC 2015 Asian Cup. 9. The increase between 2013-14 Target/Estimate and 2014-15 Target/Estimate principally relates to revenue from the City of Gold Coast Council for the GC2018. 10. The increase between 2013-14 Target/Estimate and 2014-15 Target/Estimate principally relates to the realignment of funding to match anticipated cashflows for projects including the Gold Coast Show Relocation, AAIF, DQ, GC2018 and increased funding for the AFC 2015 Asian Cup. 11. The increase between 2013-14 Estimated Actual and 2014-15 Target/Estimate is due to the realignment of funding to match anticipated cashflows for the Gold Coast Show Relocation, AAIF, DQ, GC2018 and increased funding for the AFC 2015 Asian Cup. 12. The increase between 2013-14 Estimated Actual and 2014-15 Target/Estimate is due to the realignment of funding to match anticipated cashflows for the Gold Coast Show Relocation, AAIF, DQ, GC2018 and increased funding for the AFC 2015 Asian Cup. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 10
Administered Items Administered activities are those undertaken by departments on behalf of the Government. The Department of Tourism, Major Events, Small Business and the Commonwealth Games administers funds on behalf of the State which includes the provision of funding to Tourism and Events Queensland and the Gold Coast 2018 Commonwealth Games Corporation. Tourism and Events Queensland is the Queensland Government’s lead marketing, experience development and major events agency, representing the state’s tourism and events industries. Gold Coast 2018 Commonwealth Games Corporation’s purpose is to plan, organise and deliver the Commonwealth Games, in conjunction with the Australian Commonwealth Games Association (ACGA) and the Commonwealth Games Federation (CGF). Financial statements and variance explanations in relation to Administered Items appear in the Departmental Financial Statements. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 11
CAPITAL Capital program The capital program for the Department of Tourism, Major Events, Small Business and the Commonwealth Games (DTESB) in 2014-15 includes $51.6 million for the development and construction of venues for the Gold Coast 2018 Commonwealth Games and $11 million in capital grants for the construction of new facilities for the Gold Coast Show. Property, Plant and Equipment The capital purchases for the department in 2014-15 include $15.7 million for the development and construction of Gold Coast 2018 Commonwealth Games venues, including: x $14.9 million is allocated towards the Queensland State Velodrome for track cycling x $0.8 million is allocated towards the Belmont Shooting Centre for shooting (clay, target, full bore, pistol and small bore). Capital Grants The capital grants for the department in 2014-15 include $11 million for construction of new facilities for the Gold Coast Show and $35.9M for the development and construction of Gold Coast 2018 Commonwealth Games venues, including: x $11 million is allocated for capital grants to the Gold Coast Turf Club for the development and construction of the relocated Gold Coast Showgrounds x $18.7 million is allocated as capital grants for the Carrara Sports and Leisure Centre x $12.6 million is allocated as capital grants for the Coomera Sports and Leisure Centre x $1.2 million is allocated as capital grants for the Runaway Bay Sports Centre x $0.1 million is allocated as capital grants for the Gold Coast Aquatic Centre x $3.3 million is allocated as capital grants for other venues. Capital budget statement 2013-14 Department of Tourism, Major Events, Adjusted 2013-14 2014-15 Small Business and the Commonwealth Notes Budget Est. Actual Budget Games $’000 $’000 $’000 Capital Purchases1 Total land, buildings and infrastructure .. .. .. Total plant and equipment .. 1,227 15,724 Total other capital .. 46,173 46,865 Total Capital Purchases .. 47,400 62,589 Notes: 1. For more detail on the agency’s capital acquisitions please refer to Budget Paper 3. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 12
BUDGETED FINANCIAL STATEMENTS ANALYSIS OF BUDGETED FINANCIAL STATEMENTS An analysis of the department’s budgeted financial statements, as reflected in the department’s financial statements, is provided below. Departmental income statement Total expenses are estimated to be $107.4 million in 2014-15, an increase of $12.3 million from the 2013-14 financial year. The increase is mainly due to additional funding in 2014-15 for the 2018 Gold Coast Commonwealth Games and increased funding for the AFC 2015 Asian Cup and the Attracting Aviation Investment Fund. This is partially offset by a reduction as a result of the reclassification of payments to the Gold Coast 2018 Commonwealth Games Corporation from 1 July 2014 from controlled to administered. The variation in funding over the forward estimates is the result of increased activity associated with preparations for the 2018 Gold Coast Commonwealth Games primarily relating to the development and construction of venues. Chart: Total departmental expenses across the Forward Estimates period Total Departmental Expenses 200,000 180,000 160,000 140,000 120,000 $ '000 100,000 Total Expenses 80,000 60,000 40,000 20,000 0 2013-14 2014-15 2015-16 2016-17 2017-18 Financial Year Departmental balance sheet The department’s major assets are in property, plant and equipment with $17.2 million in 2014-15 with this expected to increase to $79 million by 2017-18 for the development and construction of State owned venues for the 2018 Gold Coast Commonwealth Games. The department’s main liabilities relate to payables for long service leave and annual leave levies which are estimated to be $1.5 million by 2017-18. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 13
CONTROLLED INCOME STATEMENT 2013-14 Department of Tourism, Major Events, Small Adjusted 2013-14 2014-15 Notes Business and the Commonwealth Games Budget Est. Act. Budget $’000 $’000 $’000 Income Appropriation revenue 1, 6, 11 99,607 74,716 86,841 Taxes .. .. .. User charges and fees .. .. .. Royalties and land rents .. .. .. Grants and other contributions .. .. .. Interest .. .. .. Other revenue 2, 7 .. 20,400 20,600 Gains on sale/revaluation of assets .. .. .. Total income 99,607 95,116 107,441 Expenses Employee expenses 3, 8, 12 11,774 12,130 13,283 Supplies and services: - Outsourced service delivery .. .. .. - Other supplies and services 4, 9, 13 11,922 10,340 29,968 Grants and subsidies 5, 10 ,14 71,884 68,619 60,603 Depreciation and amortisation 12 12 7 Finance/borrowing costs .. .. .. Other expenses 4,015 4,015 3,580 Losses on sale/revaluation assets .. .. .. Total expenses 99,607 95,116 107,441 OPERATING SURPLUS/(DEFICIT) .. .. .. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 14
CONTROLLED STATEMENT OF CHANGES IN EQUITY 2013-14 Department of Tourism, Major Events, Small Adjusted 2013-14 2014-15 Notes Business and the Commonwealth Games Budget Est. Act. Budget $’000 $’000 $’000 Net effect of the changes in accounting policies and prior year adjustments .. .. .. Increase/(decrease) in asset revaluation reserve .. .. .. Net amount of all revenue and expense adjustments direct to equity not disclosed above .. .. .. Net income recognised directly in equity .. .. .. Surplus/(deficit) for the period .. .. .. Total recognised income and expense for the period .. .. .. Equity injection/(withdrawal) 15, 16 .. 1,227 15,724 Equity adjustments (inc. MoG transfers) .. .. .. Total movement in equity for period .. 1,227 15,724 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 15
CONTROLLED BALANCE SHEET 2013-14 Department of Tourism, Major Events, Small Adjusted 2013-14 2014-15 Notes Business and the Commonwealth Games Budget Est. Act. Budget $’000 $’000 $’000 CURRENT ASSETS Cash assets 884 1,267 1,256 Receivables 17, 21 794 1,258 1,303 Other financial assets .. .. .. Inventories .. .. .. Other 22, 26 51 51 .. Non-financial assets held for sale .. .. .. Total current assets 1,729 2,576 2,559 NON-CURRENT ASSETS Receivables .. .. .. Other financial assets .. .. .. Property, plant and equipment 18, 23, 27 7 1,517 17,234 Intangibles .. .. .. Other .. .. .. Total non-current assets 7 1,517 17,234 TOTAL ASSETS 1,736 4,093 19,793 CURRENT LIABILITIES Payables 691 890 935 Accrued employee benefits 19, 24 1,069 612 543 Interest-bearing liabilities and derivatives .. .. .. Provisions .. .. .. Other .. .. .. Total current liabilities 1,760 1,502 1,478 NON-CURRENT LIABILITIES Payables .. .. .. Accrued employee benefits .. .. .. Interest-bearing liabilities and derivatives .. .. .. Provisions .. .. .. Other .. .. .. Total non-current liabilities .. .. .. TOTAL LIABILITIES 1,760 1,502 1,478 NET ASSETS/(LIABILITIES) (24) 2,591 18,315 EQUITY Capital/contributed equity 20, 25, 28 (37) 2,460 18,184 Accumulated surplus/(accumulated deficit) 13 131 131 Reserves: - Asset revaluation surplus .. .. .. - Other (specify) .. .. .. TOTAL EQUITY (24) 2,591 18,315 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 16
CONTROLLED CASH FLOW STATEMENT 2013-14 Department of Tourism, Major Events, Small Adjusted 2013-14 2014-15 Notes Business and the Commonwealth Games Budget Est. Act. Budget $’000 $’000 $’000 CASH FLOWS FROM OPERATING ACTIVITIES Inflows Appropriation receipts 29, 36, 44 99,607 75,050 86,841 User charges and fees .. .. .. Royalties and land rent receipts .. .. .. Grants and other contributions .. .. .. Interest received .. .. .. Taxes .. .. .. Other 30, 37 .. 21,200 20,580 Outflows Employee costs 38, 45 (11,670) (11,976) (13,377) Supplies and services 31, 39, 46 (15,750) (13,866) (33,311) Grants and subsidies 32, 40, 47 (71,884) (68,619) (60,603) Borrowing costs .. .. .. Other 33, 41 (849) (165) (141) Net cash provided by/(used in) operating activities (546) 1,624 (11) CASH FLOWS FROM INVESTING ACTIVITIES Inflows Sales of non-financial assets .. .. .. Investments redeemed .. .. .. Loans and advances redeemed .. .. .. Outflows Payments for non-financial assets 34, 42, 48 .. (1,227) (15,724) Payments for investments .. .. .. Loans and advances made .. .. .. Net cash provided by/(used in) investing activities .. (1,227) (15,724) CASH FLOWS FROM FINANCING ACTIVITIES Inflows Borrowings .. .. .. Equity injections 35, 43, 49 .. 1,227 15,724 Outflows Borrowing redemptions .. .. .. Finance lease payments .. .. .. Equity withdrawals .. .. .. Net cash provided by/(used in) financing activities .. 1,227 15,724 Net increase/(decrease) in cash held (546) 1,624 (11) Cash at the beginning of financial year 1,430 (357) 1,267 Cash transfers from restructure .. .. .. Cash at the end of financial year 884 1,267 1,256 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 17
ADMINISTERED INCOME STATEMENT 2013-14 Department of Tourism, Major Events, Small Adjusted 2013-14 2014-15 Notes Business and the Commonwealth Games Budget Est. Act. Budget $’000 $’000 $’000 Income Appropriation revenue 50, 52, 54 108,472 107,166 119,393 Taxes .. .. .. User charges and fees .. .. .. Royalties and land rents .. .. .. Grants and other contributions .. .. .. Interest .. .. .. Other revenue .. .. .. Gains on sale/revaluation of assets .. .. .. Total income 108,472 107,166 119,393 Expenses Employee expenses .. .. .. Supplies and services: - Outsourced service delivery .. .. .. - Other supplies and services .. .. .. Grants and subsidies 51, 53, 55 108,472 107,166 119,393 Depreciation and amortisation .. .. .. Finance/borrowing costs .. .. .. Other expenses .. .. .. Losses on sale/revaluation assets .. .. .. Transfers of Administered Revenue to Government .. .. .. Total expenses 108,472 107,166 119,393 OPERATING SURPLUS/(DEFICIT) .. .. .. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 18
ADMINISTERED BALANCE SHEET 2013-14 Department of Tourism, Major Events, Small Adjusted 2013-14 2014-15 Notes Business and the Commonwealth Games Budget Est. Act. Budget $’000 $’000 $’000 CURRENT ASSETS Cash assets .. .. .. Receivables .. .. .. Other financial assets .. .. .. Inventories .. .. .. Other .. .. .. Non-financial assets held for sale .. .. .. Total current assets .. .. .. NON-CURRENT ASSETS Receivables .. .. .. Other financial assets .. .. .. Property, plant and equipment .. .. .. Intangibles .. .. .. Other .. .. .. Total non-current assets .. .. .. TOTAL ASSETS .. .. .. CURRENT LIABILITIES Payables .. .. .. Transfers to Government Payable .. .. .. Accrued employee benefits .. .. .. Interest-bearing liabilities and derivatives .. .. .. Provisions .. .. .. Other .. .. .. Total current liabilities .. .. .. NON-CURRENT LIABILITIES Payables .. .. .. Accrued employee benefits .. .. .. Interest-bearing liabilities and derivatives .. .. .. Provisions .. .. .. Other .. .. .. Total non-current liabilities .. .. .. TOTAL LIABILITIES .. .. .. NET ASSETS/(LIABILITIES) .. .. .. EQUITY Capital/contributed equity .. .. .. Accumulated surplus/(accumulated deficit) .. .. .. Reserves: - Asset revaluation surplus .. .. .. - Other (specify) .. .. .. TOTAL EQUITY .. .. .. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 19
ADMINISTERED CASH FLOW STATEMENT 2013-14 Department of Tourism, Major Events, Small Adjusted 2013-14 2014-15 Notes Business and the Commonwealth Games Budget Est. Act. Budget $’000 $’000 $’000 CASH FLOWS FROM OPERATING ACTIVITIES Inflows Appropriation receipts 56, 58, 60 108,472 113,848 119,393 User charges and fees .. .. .. Royalties and land rent receipts .. .. .. Grants and other contributions .. .. .. Interest received .. .. .. Taxes .. .. .. Other .. .. .. Outflows Employee costs .. .. .. Supplies and services .. .. .. Grants and subsidies 57, 59, 61 (108,472) (113,848) (119,393) Borrowing costs .. .. .. Other .. .. .. Transfers to Government .. .. .. Net cash provided by/(used in) operating activities .. .. .. CASH FLOWS FROM INVESTING ACTIVITIES Inflows Sales of non-financial assets .. .. .. Investments redeemed .. .. .. Loans and advances redeemed .. .. .. Outflows Payments for non-financial assets .. .. .. Payments for investments .. .. .. Loans and advances made .. .. .. Net cash provided by/(used in) investing activities .. .. .. CASH FLOWS FROM FINANCING ACTIVITIES Inflows Borrowings .. .. .. Equity injections .. .. .. Outflows Borrowing redemptions .. .. .. Finance lease payments .. .. .. Equity withdrawals .. .. .. Net cash provided by/(used in) financing activities .. .. .. Net increase/(decrease) in cash held .. .. .. Cash at the beginning of financial year .. .. .. Cash transfers from restructure .. .. .. Cash at the end of financial year .. .. .. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 20
EXPLANATION OF VARIANCES IN THE FINANCIAL STATEMENTS From 1 July 2014 departments (excluding commercialised business units) will no longer be liable for payroll tax. To provide comparable cost forecasts across all periods, the 2013-14 Adjusted Budget and the 2013-14 Estimated Actual have been recast to reflect the removal of payroll tax from Employee expenses and an associated reduction has been made to Appropriation revenue. The 2013-14 Adjusted Budget Appropriation revenue and Employee expenses have been reduced by $0.385 million. The 2013-14 Estimated Actual Appropriation revenue and Employee expenses have been reduced by $0.399 million. Income statement Major variations between 2013-14 Adjusted budget and 2013-14 Estimated actual include: 1. The reduction principally relates to the revenue for GC2018 being contributed directly from the City of Gold Coast Council, rather than as appropriation revenue for services. Also contributing to the reduction is the realignment of funding to match anticipated cashflows for the Gold Coast Show Relocation, Attracting Aviation Investment Fund (AAIF), DestinationQ (DQ) and the GC2018. This is partially offset by funding for development of the Theme Park Capital of Australia advertising campaign. 2. The increase principally relates to revenue from the City of Gold Coast Council for the GC2018. 3. The increase is principally due to the reallocation of expenses between employee expenses and supplies and services for the expected growth occurring in the GC2018. 4. The reduction is mainly due to a realignment of expenses to match anticipated cashflows for the GC2018 and DQ. 5. The reduction principally relates to a realignment of expenses to match anticipated cashflows for the AAIF and the Gold Coast Show Relocation. This is partially offset by funding for development of the Theme Park Capital of Australia advertising campaign. Major variations between 2013-14 Adjusted budget and 2014-15 Budget include: 6. The reduction principally relates to the GC2018 being contributed directly from the City of Gold Coast Council, rather than as appropriation revenue for services. The reallocation of controlled funding for the Gold Coast 2018 Commonwealth Games Corporation from controlled to administered contributes to the reduction. This is partially offset by an increase due to the realignment of funding to match anticipated cashflows for projects including the Gold Coast Show Relocation, AAIF, DQ, GC2018 and increased funding for the AFC 2015 Asian Cup. 7. The increase relates to revenue from the City of Gold Coast Council for the GC2018. 8. The increase is principally due to the reallocation of expenses between employee expenses and supplies and services for the expected growth occurring in the GC2018. 9. The increase relates to the realignment of expenses to match anticipated cashflows for DQ and increased activity for the GC2018. This is partially offset by a reduction in expenses following reallocation of expenses between employee expenses and supplies and services for the expected growth occurring in the GC2018. 10. The reduction principally relates to a reduction in expenses following reallocation of controlled funding for the Gold Coast 2018 Commonwealth Games Corporation from controlled to administered. This is partially offset by an increase due to the realignment of funding to match anticipated cashflows for projects including the Gold Coast Show Relocation, AAIF, increased funding for the AFC 2015 Asian Cup and GC2018. Major variations between 2013-14 Estimated actual and the 2014-15 Budget include: 11. The increase is due to the realignment of funding to match anticipated cashflows for the Gold Coast Show Relocation, AAIF, DQ, GC2018 and increased funding for the AFC 2015 Asian Cup. 12. The increase is principally due to the reallocation of expenses between employee expenses and supplies and services for the expected growth occurring in the GC2018. 13. The increase relates to realignment of funding to match anticipated cashflows for DQ and GC2018. 14. The reduction principally relates to the reallocation of controlled funding for the Gold Coast 2018 Commonwealth Games Corporation from controlled to administered. This is partially offset by an increase due to the realignment of funding to match anticipated cashflows for projects including the Gold Coast Show Relocation, AAIF and increased funding for the AFC 2015 Asian Cup. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 21
Statement of Changes in Equity Major variations between 2013-14 Adjusted budget and 2014-15 Budget include: 15. The increase relates to funding for GC2018 venues works sites, Queensland State Velodrome and the Belmont Shooting Centre. Major variations between 2013-14 Estimated actual and the 2014-15 Budget include: 16. The increase relates to funding for GC2018 venues works sites, Queensland State Velodrome and the Belmont Shooting Centre. Balance sheet Major variations between 2013-14 Adjusted budget and 2013-14 Estimated actual include: 17. The increase relates to Receivables from the Annual Leave Central scheme and Input Tax Credits from the Australian Taxation Office. 18. The increase relates to funding for GC2018 venues works sites, Queensland State Velodrome and the Belmont Shooting Centre. 19. The reduction principally relates to payables for Long Service Leave and Annual Leave Central Scheme. 20. The increase primarily relates to re-profiling for GC2018 Games Venues Construction and a swap from Equity for Metricon Stadium. Major variations between 2013-14 Adjusted budget and 2014-15 Budget include: 21. The increase relates to Receivables from the Annual Leave Central scheme and Input Tax Credits from the Australian Taxation Office. 22. The reduction reflects prepayments for software maintenance support licenses relating to multiple financial years. 23. The increase relates to funding for GC2018 venues works sites, Queensland State Velodrome and the Belmont Shooting Centre. 24. The reduction principally relates to payables for Long Service Leave and Annual Leave Central Scheme. 25. The increase primarily relates to re-profiling for GC2018 Games Venues Construction and a swap from Equity for Metricon Stadium. Major variations between 2013-14 Estimated actual and the 2014-15 Budget include: 26. The reduction reflects prepayments for software maintenance support licenses relating to multiple financial years. 27. The increase relates to funding for GC2018 venues works sites, Queensland State Velodrome and the Belmont Shooting Centre. 28. The increase primarily relates to re-profiling for GC2018 Games Venues Construction and a swap from Equity for Metricon Stadium. Cash flow statement Major variations between 2013-14 Adjusted budget and 2013-14 Estimated actual include: 29. The reduction principally relates to the GC2018 being contributed directly from the City of Gold Coast Council, rather than as appropriation revenue for services. Also contributing to the reduction is the realignment of funding to match anticipated cashflows for the Gold Coast Show Relocation, AAIF, DQ and GC2018. This is partially offset by funding for development of the Theme Park Capital of Australia advertising campaign. 30. The increase principally relates to revenue from the City of Gold Coast Council for the GC2018. 31. The reduction is mainly due to a realignment of expenses to match anticipated cashflows for the GC2018 and DQ. 32. The reduction principally relates to a realignment of expenses to match anticipated cashflows for the AAIF and the Gold Coast Show Relocation. This is partially offset by funding for development of the Theme Park Capital of Australia advertising campaign. 33. The decrease relates to a realignment of expenses in relation to the GC2018. 34. The increase relates to funding for GC2018 venues works sites, Queensland State Velodrome and the Belmont Shooting Centre. 35. The increase relates to funding for GC2018 venues works sites, Queensland State Velodrome and the Belmont Shooting Centre. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 22
Major variations between 2013-14 Adjusted budget and 2014-15 Budget include: 36. The reduction principally relates to the GC2018 being contributed directly from the City of Gold Coast Council, rather than as appropriation revenue for services. The reallocation of controlled funding for the Gold Coast 2018 Commonwealth Games Corporation from controlled to administered contributes to the reduction. This is partially offset by an increase due to the realignment of funding to match anticipated cashflows for projects including the Gold Coast Show Relocation, AAIF, DQ, GC2018 and increased funding for the AFC 2015 Asian Cup. 37. The increase relates to revenue from the City of Gold Coast Council for the GC2018. 38. The increase is principally due to the reallocation of expenses between employee expenses and supplies and services for the expected growth occurring in the GC2018. 39. The increase relates to the realignment of expenses to match anticipated cashflows for DQ and increased activity for the GC2018. This is partially offset by a reduction in expenses following reallocation of expenses between employee expenses and supplies and services for the expected growth occurring in the GC2018. 40. The reduction principally relates to a reduction in expenses following reallocation of controlled funding for the Gold Coast 2018 Commonwealth Games Corporation from controlled to administered. This is partially offset by an increase due to the realignment of funding to match anticipated cashflows for projects including the Gold Coast Show Relocation, AAIF, increased funding for the AFC 2015 Asian Cup and GC2018. 41. The reduction relates to a realignment of expenses to match anticipated payments in relation to the GC2018. 42. The increase relates to funding for GC2018 venues works sites, Queensland State Velodrome and the Belmont Shooting Centre. 43. The increase relates to funding for GC2018 venues works sites, Queensland State Velodrome and the Belmont Shooting Centre. Major variations between 2013-14 Estimated actual and the 2014-15 Budget include: 44. The increase is due to the realignment of funding to match anticipated cashflows for the Gold Coast Show Relocation, AAIF, DQ, GC2018 and increased funding for the AFC 2015 Asian Cup. 45. The increase is principally due to the reallocation of expenses between employee expenses and supplies and services for the expected growth occurring in the GC2018. 46. The increase relates to realignment of funding to match anticipated cashflows for DQ and GC2018. 47. The reduction principally relates to the reallocation of controlled funding for the Gold Coast 2018 Commonwealth Games Corporation from controlled to administered. This is partially offset by an increase due to the realignment of funding to match anticipated cashflows for projects including the Gold Coast Show Relocation, AAIF and increased funding for the AFC 2015 Asian Cup. 48. The increase relates to funding for GC2018 venues works sites, Queensland State Velodrome and the Belmont Shooting Centre. 49. The increase relates to funding for GC2 venues works sites, Queensland State Velodrome and the Belmont Shooting Centre. Administered income statement Major variations between 2013-14 Adjusted budget and 2013-14 Estimated actual include: 50. The reduction principally relates to the realignment of grant expenses for TEQ to match cashflows to known commitments for business and regional events. 51. The reduction principally relates to the realignment of grant expenses for TEQ to match cashflows to known commitments for business and regional events. Major variations between 2013-14 Adjusted budget and 2014-15 Budget include: 52. The increase principally relates to the reallocation of funding for the Gold Coast 2018 Commonwealth Games Corporation from controlled to administered. Also included is an increase for V8 Supercars funding. This is partially offset by the cessation of deferred grant funding from 2012-13 for TEQ to match cashflows to known commitments for business and regional events taking place in 2013-14. 53. The increase principally relates to the reallocation of funding for the Gold Coast 2018 Commonwealth Games Corporation from controlled to administered. Also included is an increase for V8 Supercars funding. This is partially offset by the cessation of deferred grant funding from 2012-13 for TEQ to match cashflows to known commitments for business and regional events taking place in 2013-14. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 23
Major variations between 2013-14 Estimated actual and the 2014-15 Budget include: 54. The increase principally relates to the reallocation of funding for the Gold Coast 2018 Commonwealth Games Corporation from controlled to administered. Also included is an increase for V8 Supercars funding. This is partially offset by the cessation of deferred grant funding from 2012-13 for TEQ to match cashflows to known commitments for business and regional events taking place in 2013-14. 55. The increase principally relates to the reallocation of funding for the Gold Coast 2018 Commonwealth Games Corporation from controlled to administered. Also included is an increase for V8 Supercars funding. This is partially offset by the cessation of deferred grant funding from 2012-13 for TEQ to match cashflows to known commitments for business and regional events taking place in 2013-14. Administered cash flow statement Major variations between 2013-14 Adjusted budget and 2013-14 Estimated actual include: 56. The increase principally relates to the realignment of grant expenses for TEQ to match cashflows to known commitments for business and regional events. 57. The increase principally relates to the realignment of grant expenses for TEQ to match cashflows to known commitments for business and regional events. Major variations between 2013-14 Adjusted budget and 2014-15 Budget include: 58. The increase principally relates to the reallocation of funding for the Gold Coast 2018 Commonwealth Games Corporation from controlled to administered. Also included is an increase for V8 Supercars funding. This is partially offset by the cessation of deferred grant funding from 2012-13 for TEQ to match cashflows to known commitments for business and regional events taking place in 2013-14. 59. The increase principally relates to the reallocation of funding for the Gold Coast 2018 Commonwealth Games Corporation from controlled to administered. Also included is an increase for V8 Supercars funding. This is partially offset by the cessation of deferred grant funding from 2012-13 for TEQ to match cashflows to known commitments for business and regional events taking place in 2013-14. Major variations between 2013-14 Estimated actual and the 2014-15 Budget include: 60. The increase principally relates to the reallocation of funding for the Gold Coast 2018 Commonwealth Games Corporation from controlled to administered. Also included is an increase for V8 Supercars funding. This is partially offset by the cessation of deferred grant funding from 2012-13 for TEQ to match cashflows to known commitments for business and regional events taking place in 2013-14. 61. The increase principally relates to the reallocation of funding for the Gold Coast 2018 Commonwealth Games Corporation from controlled to administered. Also included is an increase for V8 Supercars funding. This is partially offset by the cessation of deferred grant funding from 2012-13 for TEQ to match cashflows to known commitments for business and regional events taking place in 2013-14. 2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 24
2014-15 Queensland State Budget - Service Delivery Statements – Department of Tourism, Major Events, Small Business and the Commonwealth Games 25
STATUTORY BODIES GOLD COAST 2018 COMMONWEALTH GAMES CORPORATION AGENCY OVERVIEW Strategic direction The Gold Coast 2018 Commonwealth Games Corporation (GOLDOC) was established on 1 January 2012 under the Commonwealth Games Arrangements Act 2011. Its purpose is to plan, organise and deliver the Commonwealth Games, in conjunction with the Australian Commonwealth Games Association (ACGA) and the Commonwealth Games Federation (CGF). The Gold Coast will host the Commonwealth Games from the fourth to 15 April 2018. The Games will be a memorable and exciting celebration of sport and culture. The event will create an atmosphere that inspires achievement, harmony and a sense of unity with the Games vision “to stage a great Games in a great city leaving great memories and great benefits for all”. GOLDOCs objectives are: x to attract the best athletes to compete in a technically excellent, world class, fun and friendly Commonwealth Games x to launch the Commonwealth Games into a new decade with an inspiring, memorable and landmark event x to help our partners make the most of the opportunities presented by the Games x to engage and harness the enthusiasm of our communities x to contribute to economic growth by working with our partners to promote Queensland tourism, trade and investment x to present the Games in a creative way that will encourage comprehensive and positive exposure and support. RESOURCES AND PERFORMANCE Over the next year, the Corporation will progress planning activities across all 41 Games functional areas with a focus on key areas including Security, Transport, Sport, Workforce, Venue Operations, Village, Overlay and Technology. These activities include: x validating our strategic plans for key functional areas as part of the official observer program of the Glasgow 2014 Commonwealth Games x planning for and participating in the Glasgow 2014 Commonwealth Games closing ceremony when the Commonwealth Games Federation flag is officially lowered and passed on to Gold Coast x designing and implementing Commonwealth Games Federation requirements for key competition and non-competition venues, including the Commonwealth Games Village x developing a ticketing and pricing strategy x implementing the sponsorship marketing plan that outlines the strategy to acquire and service corporate sponsors from within Australia and overseas for the 2018 Commonwealth Games x continuing to implement a suite of corporate software solutions to meet the Corporation’s needs 2014-15 Queensland State Budget - Service Delivery Statements – Gold Coast 2018 Commonwealth Games Corporation 26
x implementing a long-term office accommodation strategy to meet the needs of the Corporation’s forecast workforce x implementing the risk management framework that integrates with the practices of Games partners and key stakeholders. 2014-15 Queensland State Budget - Service Delivery Statements – Gold Coast 2018 Commonwealth Games Corporation 27
STATEMENTS Staffing 2013-14 Gold Coast 2018 Commonwealth Notes Adjusted 2013-14 2014-15 Games Corporation Budget Est. Actual Budget Number of FTEs 1 44 46 102 Notes: 1. Full-time equivalents (FTEs) as at 30 June. Performance Statement Gold Coast 2018 Commonwealth 2013-14 2013-14 2014-15 Notes Games Corporation Target/Est Est. Actual Target/Est Service standards Commonwealth Games Federations satisfaction with preparedness for the 1 Satisfied Satisfied Commonwealth Games Level of target markets engagement in the Commonwealth Games 2 59% 50% Notes: 1. A level of satisfied reflects that the preparation for the Gold Coast 2018 Commonwealth Games is meeting the anticipated milestones and compliance requirements established by the Commonwealth Games Federation. These obligations are outlined in the Host City Contract, Candidature City Files (Bid Book) and other agreements. Requirements covered include financial arrangements, timelines, programming and service standards. Also refer to this service standard under the Tourism and Events Development service area. 2. The target market is defined as all people over 18 years of age living on the Gold Coast, in Brisbane, within a four hour drive of the Gold Coast (excluding Brisbane and the Gold Coast), Sydney and Melbourne. 2014-15 Queensland State Budget - Service Delivery Statements – Gold Coast 2018 Commonwealth Games Corporation 28
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