Scotiabank Latam Financials Forum - June 15 & 16, 2021 Itaú Corpbanca
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Disclaimers • This presentation is not an offer for sale of securities. This material has been prepared solely for informational purposes and is not to be construed as a solicitation or an offer to buy or sell any securities and should not be treated as giving investment advice. No representation or warranty, either express or implied, is provided in relation to the accuracy, completeness or reliability of the information contained herein. Any opinions expressed in this material are subject to change without notice and neither Itaú Corpbanca (the “Bank”) nor any other person is under obligation to update or keep current the information contained herein. The information contained herein does not purport to be complete and is subject to qualifications and assumptions, and neither the Bank nor any agent can give any representations as to the accuracy thereof. The Bank and its respective affiliates, agents, directors, partners and employees accept no liability whatsoever for any loss or damage of any kind arising out of the use of all or any part of this material • Certain statements in this presentation may be considered forward-looking statements. Forward-looking information is often, but not always, identified by the use of words such as “anticipate,” “believe,” “expect,” “plan,” “intend,” “forecast,” “target,” “project,” “may,” “will,” “should,” “could,” “estimate,” “predict” or similar words suggesting future outcomes or language suggesting an outlook. These forward-looking statements include, but are not limited to, anticipated future financial and operating performance and results, including estimates for growth, as well as risks and benefits of changes in the laws of the countries we operate • These statements are based on the current expectations of the Bank’s management. There are risks and uncertainties that could cause actual results to differ materially from the forward-looking statements included in this communication. For example, (1) problems that may arise in successfully integrating the businesses of Banco Itaú Chile and Corpbanca, which may result in the combined company not operating as effectively and efficiently as expected; (2) the combined company may be unable to achieve cost-cutting synergies or it may take longer than expected to achieve those synergies; (3) the credit ratings of the combined company or its subsidiaries may be different from what the Bank or its controlling shareholders expect; (4) the industry may be subject to future regulatory or legislative actions that could adversely affect the Bank; and (5) the Bank may be adversely affected by other economic, business, and/or competitive factors • Forward-looking statements and information are based on current beliefs as well as assumptions made by and information currently available to the Bank’s management. Although management considers these assumptions to be reasonable based on information currently available to it, they may prove to be incorrect. By their very nature, forward-looking statements involve inherent risks and uncertainties, both general and specific, and risks that predictions, forecasts, projections and other forward-looking statements will not be achieved • We caution readers not to place undue reliance on these statements as a number of important factors could cause the actual results to differ materially from the beliefs, plans, objectives, expectations and anticipations, estimates and intentions expressed in such forward-looking statements. More information on potential factors that could affect Itaú Corpbanca’s financial results is included from time to time in the “Risk Factors” section of Itaú Corpbanca’s Annual Report on Form 20-F for the fiscal year ended December 31, 2020 filed with the U.S. Securities and Exchange Commission (the “SEC”). Furthermore, any forward-looking statement contained in this presentation speaks only as of the date hereof and Itaú Corpbanca does not undertake any obligation to update publicly or to revise any of the included forward-looking statements, whether as a result of new information, future events or otherwise. The forward-looking statements contained in this presentation are expressly qualified by this cautionary statement • This presentation may not be reproduced in any manner whatsoever. Any reproduction of this document in whole or in part is unauthorized. Failure to comply with this directive may result in a violation of the U.S. Securities Act of 1933, as amended, or the applicable laws of other jurisdiction • The information contained herein should not be relied upon by any person. Furthermore, you should consult with own legal, regulatory, tax, business, investment, financial and accounting advisers to the extent that you deem it necessary, and make your own investment, hedging and trading decision based upon your own judgment and advice from such advisers as you deem necessary and not upon any view expressed in this material • The Bank is an issuer in Chile of securities registered and regulated by the Financial Market Commission, or “CMF”. Shares of our common stock are traded on the Bolsa de Comercio de Santiago—Bolsa de Valores, or the Santiago Stock Exchange and the Bolsa Electrónica de Chile— Bolsa de Valores, or Electronic Stock Exchange, which we jointly refer to as the “Chilean Stock Exchanges,” under the symbol “ITAUCORP.” The Bank’s American Depositary Shares are traded on the New York Stock Exchange under the symbol “ITCB.” Accordingly, we are currently required to file quarterly and annual reports in Spanish and issue hechos esenciales o relevantes (notices of essential or material events) to the CMF and provide copies of such reports and notices to the Chilean Stock Exchanges and the SEC. All such reports are available at www.cmf.cl, www.sec.gov and ir.itau.cl. 2
Agenda Corporate profile 04 Our 08 business Strategic update 18 Corporate 27 governance Economic context 30 Financial 32 highlights Additional information 46 3
Corporate profile About us? Universal bank | We are key part of Itaú Unibanco’s internationalization strategy Regional footprint & main indicators 1 2 Assets US$ 39.0 bn US$ 7.7 bn US$ 46.7 bn Loans US$ 25.6 bn US$ 5.9 bn US$ 31.5 bn Market Share 9.8% 3.7%3 Headcount 4 5,249 3,067 8,316 Branches 5 191 109 300 Itaú Corpbanca represents 24% Recurring Net Income 1Q21 US$ 86 mn US$ 17 mn US$ 103 mn of Itaú Unibanco’s consolidated loan portfolio7 Recurring RoTAE 1Q21 6 25.4% 9.9% 21.5% 1− Information as of March 31, 2021; 2− Figures were converted at an exchange rate of 720.19 CLP/USD; 3− Information as of February 28, 2021; 4− Headcount for Chile includes employees of our New York branch and for Colombia includes headcount of Itaú (Panama); 5− Branches for Chile include one branch in New York and for Colombia include one office in Panama; 6− Tangible Equity: Shareholders equity net of goodwill, intangibles from business combination and related deferred tax liabilities; 7– Considering the consolidated loan portfolios of Itaú Unibanco and Itaú Corpbanca reported in their respective 1Q’21 MD&As at a R$ 5.6863 / US$ and a Ch$ 720.19 / US$ foreign exchange rates as of 31.03.2021. Sources: Itaú Corpbanca, CMF and SFC. 4
Corporate profile How hace we evolved? Adaptable culture | innovation | transparency in business Launch of First Bank of América takes Launch of Acquisition of MCC, Nacional Bank of control after merger with Banco Itaú an asset manager Boston in Chile Bank of Boston in the USA Chile and broker dealer 1977 2004 2007 2011 2016 1871 1971 1975 1995 1997 1998 2002 2003 2009 2012 2013 Creation of the M&A of Banco INFISA (now known Banco M&A of Consumer Local IPO NYSE Listing New York Acquisition in Acquisition in Bank under the Francés, Banco as CORPGROUP) Concepción Finance Corfinsa and ADR program Branch Colombia of Banco Colombia of Merge between name of Banco de Italiano and Banco adquired Banco rebranded to Financiera Condell Santander Colombia Helm Bank Banco Itaú Chile Concepción Valdivia Concepción Corpbanca and Corpbanca 2017 2018 2019 2020 2021 Merger Transition Construction Consolidation Transformation • Team building, corporate • Migration and client • Full focus on client satisfaction • Continue to deepen Itaú’s • Strategic planning to build the governance, risk management segmentation of retail clients in management model banking of the future. • Completing technological framework and other policies Chile • Advance in the process of digital integration and advancing with • Initial roll out of digital initiatives digital agenda transformation • Introduction of Itaú Brand in the • Strengthening our culture • Start implementation of a Colombian retail Market throughout the organization transformation plan 5
Corporate profile What are we seeking? To change leagues and compare ourselves with the world’s best companies in client satisfaction. Changing Our Promoting people’s power of Purpose transformation Our To be the leading bank in sustainable Vision performance and customer satisfaction Our culture Simple. People Ethics are It´s only Passionate The best We Always mean non- good for about argument think Our Way everythin g to us negotiabl e us if it’s good for performance is the one that and act like the client matters owners Strategic agenda Client centricity Digital experience Simplification Talent development Sustainable results Customer experience easy and driving customer in an agile working To deliver a recurring as a source of convenient offer satisfaction and model to accelerate and sustainable result competitive advantage efficiency delivery of RoTE of 16% by 2025 6
Agenda Corporate profile 04 Our 08 business Strategic update 18 Corporate 27 governance Economic context 30 Financial 32 highlights Additional information 46 7
Our business Who are our clients? Through our Retail and Wholesale Banking segments we offer a wide range of products and services tailored to each client profile. Client profile by segment in Chile Individuals Companies by monthly income by annual sales (CLP mn) (USD mn) Private Bank Corporate Wholesale Banking over $8.0 over $100 Personal Bank Large from $2.5 to $8.0 from $8 to $100 Itaú Branches Middle Retail Banking from $0.6 to $2.5 from $1 to $8 Condell Very Small and Small up to $0.6 from $0.1 to $1 8
Our business Our talent1 By age bracket By region 0.4% 1.4% Approximately 0,9 k people Arica y Parinacota Maule 5 thousand 1.7% 18.1% Tarapaca Ñuble > 50 years 0.7% 1.6% Antofagasta Bío-Bío 3,6 k people 4.9% Atacama Araucanía 69.1% 1.2% 77.7% Employees2 30-50 years 0.7% 1.8% Coquimbo Los ríos 4.0% 1.3% Valparaíso Los lagos 0.6% 12.8% 0,7 k people 1.2% Metropolitana Aysén in Chile and New York up to 30 years O’higgins Magallanes y Antartica 0.1% 0.6% By gender By hierarchical level Training and performance 0.2% Corporate managers 83% 17% Women 4.3% Managers and 73% 27% + 160.000 deputy managers hours of training 52% 51% 49% 54.4% Professionals Men 48% 18.1% Technicians 33% 67% 92% 23.0% Administrative staff 47% 53% participation in the Performance Cycle 1 – December 31, 2020; 2 – December 31, 2020. 9
Our business Retail banking Our distribution network is based on segmentation model with well defined identity and value proposition, aimed at optimizing service level, satisfaction and profitability per client 191 branches Branches in Chile our distribution network in Chile comprises 13% 15% 53% 20% North Mid Santiago South brick and mortar branches digital branches Itaú Personal Bank1 23 Itaú Personal Bank 2 Itaú Sucursales 109 Itaú Sucursales 2 Condell (Consumer Finance) 54 New York Branch 1 Digital Account Approach Load Multi- 406 ATMs Channel in Chile Extended First Call 1− Additionally, 34 Personal Bank Corners Resolution Hours 10
Our business Growth Business mix an opportunity for retail growth Loans breakdown by segment¹ Interest Rates2 LTM Mar 2021, Ch$ Bn Average Itaú Top 3 Corpbanca 31,114 34,662 25,976 18,232 100% = 5.6 Current 4 11.9 11.8 Consumer3 9.6% 13.0% 14.5% 11.8% Top 3 rates w/ current mix 3 5.5 25.1% 5.7 5.5 Mortgage 30.0% 35.1% 38.0% Current rate w/ top 3 mix 2 5.9 Top 3 1 5.9 65.4% 4.5 4.7 Commercial 57.0% 50.4% 50.2% ❑ Mix difference explains most of the Yield gap with the Top 3 Total Peer-A Peer-B Peer-D 5.9 5.6 Branches4 329 346 131 191 ∆ -30 bp 1− 12-month average gross loans; 2− Interest rate by segments; 3− Where appropriate, data is pro forma with -33 bp by mix Santander Consumer for 2019; 4− As reported by each bank as of Sep.20, except for Peer-D which number is Source: CMF; Itaú Corpbanca; Team Analysis. Yield ITCB with mix Peers 5.9% according to CMF as of the same date. 11
Our business Growth Portfolio Mix (%) Market Share (Mar'21) Mar'20 Share 12-month Retail: 33.9% Consumer 10.4% 7.5% 31 bp Consumer Mortgage 23.5% Commercial 66.1% 8.1% 1 bp 121 bp Mortgage Mar'21 Retail growth 11.3% 44 bp Consumer Mar'21 vs. Jun'16 Commercial Retail: 35.2% 9.2% 690 bp Mortgage 26.0% 9.8% 22 bp Commercial 64.8% Total Loans 12
Our business Growth Funding mix an opportunity to increase profitability LTM Mar 2021, Ch$ Bn Total funding breakdown Interest Rates Average Itaú 41,804 53,758 35,941 27,959 Top 3 Corpbanca 100% Current 4 1.5 0.1 0.1 17.6% 12.8% Checking accounts 25.0% and deposits 33.8% Top 3 rates w/ current mix 3 1.3 36.8% 1.0 1.3 28.3% Current rate w/ top 3 mix 2 1.4 Time Deposits 22.8% 22.3% Top 3 1 1.2 18.4% 18.0% 4.5 5.5 Debt Issued 16.5% 21.3% ❑ Non-interest bearing liabilities are the main reason for the gap when compared to the 3 players Others1 35.7% 32.4% 0.4 0.0 22.6% 35.8% Total Peer-A Peer-B Peer-D 1.2 1.5 Branches2 329 346 131 191 ∆ 25 bp 1− Others: Repurchases contracts, financial derivatives, bank obligations, letters of credit, other 13 bp by mix financial obligations, taxes, differed taxes, provisions, other liabilities; 2− As reported by each bank Source: CMF; Itaú Corpbanca; Team Analysis. as of Sep.20, except for Peer-D which number is according to CMF as of the same date. Yield ITCB with mix Peers 1.4% 13
Our business COVID-19 | 1Q 2021 Vaccine doses Vaccination Total number of vaccination doses administered per 100 people 14.8 mn in the total population Vaccine doses 74.60 mn 1.09 bi 12.6 mn Sinovac + 2.1 mn Pfizer In Latin America In the World Chile Colombia 8.1 mn At least with one < 6.7 mn Both doses 14.62 mn 4.82 mn dose 76.47 9.27 83% + 60 years old Source: Chilean Ministry of Health, as of April 30, 2021 (https://informesdeis.minsal.cl/) Israel Strict lockdowns decreasing As of April 29,
Our business COVID-19 | Additional Government actions FOGAPE COVID-19 Credit Concession | Itaú vs. Banking System Ministry of Finance Expansion of Covid fund by US$6.2 billion − 2 % of GDP Banking Accumulated as of April 19, 2021 Itaú % Itaú System ▪ enhancing and extending the Family Emergency Income benefit ▪ boosting support to the middle class Total (#) 71,709 3,246 ▪ improving employment protection programs ▪ enhancing support to SMEs Total (Ch$ mn) 2,378,374 267,798 11.3% Central Bank of Chile Third stage of the Credit Facility Conditional on Increased Lending (FCIC 3) − up to US$10 billion over a six-month period Itaú share in FOGAPE Reactiva is higher than its total loan market share Congress Bill approved to expand benefits and uses of the Guarantee Fund for Small and Medium-Sized Firms (FOGAPE) to boost credit with state guarantees Legislators approved a third 10% pension withdrawal (a potential outlay of US$10 − 15 billion) 15
Our business Colombia | 1Q21 Highlights Recurring net income1 and RoTE evolution About 1Q21 In billion COP and % In COP 8.2% 3.9% 1.3% 0.7% 1Q21 4Q20 Loan portfolio 19.7 tn 19.1 tn +3.0% Operating revenues 373.9 bn 315.0 bn +18.7% -31.0% Cost of credit (83.9) bn (405.8) bn -79.3% 24.3 55.0 9.1 5.4 Non-interest expenses (208.5) bn (224.5) bn -7.1% -206.4 Net Income1 55.0 bn (206.4) bn n.a. 1Q'20 2Q'20 3Q'20 4Q'20 1Q'21 109 3.07 thousand Efficiency ratio branches employees Quarterly (%) in Colombia in 1Q21 in 1Q21 68.9% 3.31 62.7% 62.6% 59.4% 56.5% 3.10 3.07 Mar-20 Dec-20 Mar-21 2( 1.8%) 31 ( 1.0%) branches closed in Colombia qoq employees closed in Colombia qoq 1Q'20 2Q'20 3Q'20 4Q'20 1Q'21 1 – Net Income under IFRS 9 for 4Q20 and 1Q21 are COP (85.4) billion and COP 48.5 billion, respectively. 16
Agenda Corporate profile 04 Our 08 business Strategic update 18 Corporate 27 governance Economic context 30 Financial 32 highlights Additional information 46 17
Strategic update Our evolution in the last 12-month period Updating our strategy in three momentum Crisis management Transition plan for a New business model COVID-19 transformation agenda In the first half of 2020 we organized our Shortly after, we moved on to change our Based on 5 pillars: operation and prepared the bank for the agenda from crisis management to building crisis, focusing on three pillars: the bank of the future Strategic focus / Disruption 1. Clients Client Centricity 2. People Simple First & Digital First 3. Our bank Innovative organization model Sustainable results 18
Strategic update New organizational structure To strengthen our executive team that will lead the transformation CEO Gabriel Moura Business Wholesale Digital Business Itaú Corpbanca Colombia Retail Treasury Sebastián Romero1 Development Baruc Sáez Julián Acuña Pedro Silva Jorge Novis CRO CFO IT People Mgmt & Legal Mauricio Baeza Rodrigo Couto Eduardo Neves Performance Cristián Toro Marcela Jiménez Support 1 – Mr. Romero will join Itaú Corpbanca in September 2021. 19
Strategic update New members of our executive team Bringing new skills to complement our team Corporate Director of IT Corporate Director of Wholesale Banking Eduardo Neves Sebastián Romero Engineering in Technology and MBA from the B.A. in Business and Administration from Federal University of Rio de Janeiro (UFRJ) Universidad Gabriela Mistral Post-degree from Universidad Adolfo Ibáñez and Universidad de los Andes Has joined Itaú Corpbanca as head of IT in Will join Itaú Corpbanca as head of April 2021 . Wholesale Banking in September 2021 . Eduardo has more than 25 years of Sebastián has served at Banco Santander experience in technology, working mainly in globally in different positions since 1998. the financial and telecommunications Currently, he serves as global director of sectors. Multinational Corporate Clients based in London, being a member of the Global Previously, he served as Vice President of Executive Committee of Banking & Cloud Applications and Innovation for Latin Corporate Finance. America at IBM, from Brazil, where he led large-scale projects since joining in 2013. Previously, he served as Global Director of Export & Agency Finance at Santander in He was responsible for the accounts of Madrid and before, he led the Corporate Bradesco and later Itaú Unibanco, managing Banking and Investment Banking unit in most of the IBM Consulting business for Chile. Latin America. 20
Strategic update Organization to support transformation program We have created a transformation office and we are working with a proven methodology Chief Transformation Officer (CTO) Transformation Working Fronts Office (TO) Jorge Novis CTO Implementation teams Fronts structure Individuals value Civil Engineer from Universidade Federal proposition da Bahia and M.B.A. from Harvard Business School and Master of Science in Companies value Finance from Fundação Getulio Vargas proposition Sponsor Products Core Team Corporate Director of Digital Business Development. Wholesale Front leader Previously served as Corporate Banking Director of Operations between Central Tower Treasury April 2018 and February 2021. Initiative owner He joined Itaú Corpbanca in May … 2017 as Head of Strategic Planning Finance Cell and Quality Service and previously worked at Itaú Unibanco for Technology leader approximately four years, leading several business transformation IT Cell programs. He also worked as a management consultant between 2002 and People and 2014, working in Latin America, the US, Europe, and Asia. Change Mgmt Cross-cutting teams supporting the working fronts Cell 21
Strategic update Strategic initiatives update Strategic Focus / Disruption The new Banking is Itaú and Rappi have designed a distinctive value proposition to serve both individuals and companies in new ways on the way We are creating an ecosystem that will integrate multiple needs Buying Products Selling Products 1.6 ~10 million clients thousand shops Obtain loans and Obtain working capital payments products To be launched in the third quarter 100,000 cards estimated in the first 12 months 22
Strategic update Strategic initiatives update Client centricity Simple First & Digital First NPS 1Q21 vs. 1Q20 New App We have launched the Cuenta Invierte+, a digital proposal designed to increase customer base for investment products Retail Banking Store rating ranking among peers 27 pp 100% Platform for open NPS 1Q21 vs. 1Q20 New New 1st New Digital architecture 1st version 1st version version Wholesale Banking 19 pp Checking account Simplified INVIERTE+ onboarding NPS 1Q21 vs. 1Q20 Digital Wallet Total Bank Transfers, investments and No credit lines 24 pp payments Cost free for customers 15% Easy to use Reduction of # fields Perfect for investing strong yoy increase in NPS 43% 42% 10 minutes maximum for onboarding Account without tangibles across both retail and wholesale E-Sign digital signature Activation without TCO Online client creation Itaú’s subscriber base as of February 2021. 23
Strategic update Strategic initiatives update Global Finance Banking 2021 Innovative organization model Best Trade Finance Provider Morningstar Awards 2021 Advancing towards an agile working model at scale, with full integration across all areas Best Asset Management Fixed Income This migration towards an agile operational model simplifies the organizational structure and therefore accelerates decision-making through empowered multidisciplinary teams IFR Awards 2020 Deal of the Year Latin America Bond of the Year Second stage Wrapping up …. Organization-wide redesign around Agile First stage Recovery in profitability in 2021, starting with strong first quarter Integrated communities between business and A transformation plan to achieve long-term RoTE goals technology 24
Strategic update Performance in ESG Corporate governance_ Environmental_ Among market leaders Supporting responsible investments ESG Global Credits (CLP) ESG Emerging Stars (CLP) Social_ Digital transformation, remote first How feasible is home office Organizational for you? Climate (Pulso Survey) 84.6% 93% of 2020 employee's satisfaction [Home office – Bank’s survey results] [at historically higher level] 25
Agenda Corporate profile 04 Our 08 business Strategic update 18 Corporate 27 governance Economic context 30 Financial 32 highlights Additional information 46 26
Corporate governance Shareholders & Stock market % Total share capital as of April 30, 2021 Market Cap. (May. 13, 2021) US$ 1.8 Bn Sell-side rating: Buy: 2 Hold: 6 Sell: 2 1− Includes 36,000,000 shares owned by Corp Group Banking S.A. that are Source: Sell-side reports. under custody Price-to-Book1 Average daily traded volumes 12- month ended March 31, 2021 (U$ million) 1 –Shareholders equity for Itaú Corpbanca and Bci is net of goodwill and intangibles from business combination. 27
Corporate governance Our management Board Chile Audit Committee Itaú Corpbanca CEO CAE Emerson Bastián Gabriel Moura CFO CRO Treasury Wholesale Retail Digital Business Colombia People Mgmt & Legal IT Development Performance Rodrigo Mauricio Pedro Christian Julián Jorge Baruc Marcela Cristián Eduardo Couto Baeza Silva Tauber1 Acuña Novis Sáez Jiménez Toro Neves Board Colombia Chairman Gabriel Moura Itaú Corpbanca Colombia CEO Baruc Sáez CFO CRO Treasury Wholesale Retail Franchise, Communications & Human Legal & General IT Operations Products & Digital Institutional Relations Resources Secretary Juan Pablo Juan Ignacio Daniel Jorge Hernando Ignacio José Carolina María Lucía Dolly Bernardo Liliana Michelsen Castro Brasil Villa Osorio Giraldo Velasco Ospina Murcia Alba Suárez • Credit Risk: Gustavo Copelli Board Chile 2 3 Board Colombia Chairman Chairman Matrix reporting to CEO Colombia and Jorge Andrés Saieh Guzmán Gabriel Amado de Moura functional reporting to ITCB Ricardo Villela Marino Fernando Concha Ureta Mónica Aparicio Smith Cristián Toro Cañas Functional reporting to CEO Colombia and Milton Maluhy Filho Jorge Selume Zaror Roberto Brigard Holguín Juan Echeverría González matrix reporting to ITCB for coordination Rogério Carvalho Braga Fernando Aguad Dagach of specific themes Matias Granata Gustavo Arriagada Morales Pedro Samhan Escandar Bernard Pasquier 1− In September 2021 Mr. Sebastián Romero will replace Mr. Christian Tauber as Head of Wholesale Banking; 2− Itaú Unibanco and CorpGroup appoint the majority of the members of the board of directors; 3 − Pursuant to the Shareholders Agreement, the 28 Directors appointed by Itaú Unibanco and CorpGroup shall vote together as a single block according to Itaú Unibanco’s recommendation.
Agenda Corporate profile 04 Our 08 business Strategic update 18 Corporate 27 governance Economic context 30 Financial 32 highlights Additional information 46 29
Economic context Our expectations GDP Growth – % Interest Rates (EOP) – % 4.3 4.3 8.5 6.5 3.5 3.7 3.3 2.8 2.6 2.7 3.0 2.5 0.9 2.0 1.8 1.8 1.5 0.5 -5.8 -6.8 2018 2019 2020 2021(e) 2022(e) 2018 2019 2020 2021(e) 2022(e) Chile Colombia Chile Colombia Inflation (CPI) – % Exchange rates – CLP/USD & CLP/COP 880 4.0 0.26 3.8 3.7 830 0.25 3.2 3.0 3.0 3.0 780 0.24 2.8 2.6 0.23 730 0.22 1.6 680 0.21 630 0.20 580 0.19 2018 2019 2020 2021(e) 2022(e) Chile Colombia CLP/USD CLP/COP Source: Central Bank of Chile, Central Bank of Colombia and Itaú’s projections (updated as of June 11, 2021). 30
Agenda Corporate profile 04 Our 08 business Strategic update 18 Corporate 27 governance Economic context 30 Financial 32 highlights Additional information 46 31
Financial highlights Financial information The financial information included in this Management Discussion & Analysis presentation is based on our managerial model which is based on our managerial model that we adjust for non-recurring events and we apply managerial criteria to disclose our income statements. Starting in the first quarter of 2019, we have been disclosing our income statement in the same manner as we do internally, incorporating additional P&L reclassifications, fully converging to the format presented by Itaú Unibanco. This managerial financial model reflects how we measure, analyze and discuss financial results by segregating: (i) commercial performance; (ii) financial risk management; (iii) credit risk management; and (iv) costs efficiency. We believe this form of communicating our results will give you a clearer and better view of how we fare under these different perspectives. Please refer to pages 9 to 12 of our Management Discussion & Analysis Report (“MD&A Report”) for further details, available at ir.itau.cl. 32
1Q21 About the quarter
Financial highlights 1Q21 | About our quarter Recurring Consolidated Ch$95.1 billion Recurring Consolidated 21.5 % 48.8 p.p. Net Return on Income Chile Ch$84.0 billion Tangible Chile 25.4 % 53.1 p.p. Equity (RoTE) higher non-interest expenses lower revenues decreased cost of credit boosted by financial margin with the market driven by higher gains from 0.4% mainly driven by higher provisions in 4Q’20 for corporate and SME clients of specific trading desk and ALM (qoq in Chile) sectors impacted by the COVID-19 pandemic 10.1% 47.8% 89.3% (qoq in Chile) (qoq in Chile) Efficiency ratio improved by 5 p.p. 34
Financial highlights 1Q21 | Loan growth In Ch$ trillion, end of period Loan growth % Comparison QoQ 1Q21 4Q20 1Q20 Wholesale lending 11.98 11.86 1.0% 12.66 -5.4% 2.7% Retail lending 6.49 6.34 2.3% 6.30 3.0% 1.5% 1.4% Mortgage loans 4.79 4.63 3.4% 4.42 8.4% 1.3% 0.8% Consumer loans 1.70 1.71 -0.6% 1.88 -9.7% 0.3% 0.3% Total Loans 18.47 18.20 1.4% 18.96 ITCB Peer-A Peer-D Peer-E Peer-C Peer-B Banking -2.6% System QoQ loan growth above Banking System average Growth focused on retail, in line with strategy 35
Financial highlights 1Q21 | Financial margin with clients Financial margin with clients Annualized average rate 0.5% Ch$ billion 2.6% -1.6% 2.5% 2.5% 2.5% 2.2% 152.5 150.1 147.7 146.9 1.6% 140.8 0.5% 0.5% 0.5% 0.5% 1Q'20 2Q'20 3Q'20 4Q'20 1Q'21 1Q'20 2Q'20 3Q'20 4Q'20 1Q'21 Financial margin with clients Average MPR Change in Financial margin with clients Ch$ billion Assets financial margin Liabilities financial margin Capital financial margin 2.1 0.1 0.5 0.2 0.6 (0.2) (1.0) (4.9) 150.1 147.7 4Q'20 Portfolio mix Volume Spreads Portfolio mix Volume Spreads Commercial spreads Capital financial 1Q'21 on derivatives and margin FX transactions with clients 36
Financial highlights 1Q21 | Financial margin with the market Quarterly evolution UF 1 net exposure (Ch$ trillion) In Ch$ billion 2.9 2.7 2.5 2.1 9 0.0 37.2 40.0 1.6 8 0.0 35.0 25.9 70.0 24.5 25.3 30.0 6 0.0 22.9 60.5 mar-20 jun-20 sep-20 dec-20 mar-21 25.0 50.0 20.0 30.0 40.0 39.3 UF – Unidad de Fomento1 (∆ value) 1 5.0 18.8 30.0 1.3% 1 0.0 20.0 1.1% 3.3 1.0% 5.0 1 0.0 - - 1Q'20 2Q'20 3Q´20 4Q´20 1Q´21 Financial Margin with the Market 1-year moving average 0.3% 0.1% 1Q'20 2Q'20 3Q'20 4Q'20 1Q'21 1 – UF (Unidad de Fomento) is an official unit of account in Chile that is constantly adjusted for inflation and widely used in Chile for pricing several loans and contracts. 37
Financial highlights 1Q21 | Cost of credit and credit quality Cost of credit Coverage ratio (90+ days NPL ‒ %) In Ch$ billion 218% 5.0% 210% 177% 4.7% 190% 177% 1.9% 4.2% 1.2% 1.5% 231.4 1.2% 170% 150% 0.5% 0.5% 136% 150% 128% 131% 4.1% 4.0% 3.7% 130% 113% 115% 3.2% 73.7 88.9 110% 3.2% 55.6 2.9% 3.0% 2.7% 24.8 55.6 24.8 90% 2.8% 70% 2.5% 2.5% 2.5% 2.2% 3M20 3M21 mar-19 jun-19 sep-19 dec-19 mar-20 jun-20 sep-20 dec-20 mar-21 1Q'20 2Q'20 3Q'20 4Q'20 1Q'21 NPL90 Coverage 1 Provisions / Loans 1 Cost of Credit Risk Cost of Credit Risk / Average Loans 1 – Includes additional provisions. Non-performing Loans (90+ days -%) 2.5% 2.6% 2.5% 2.5% 2.3% 2.4% Low cost of credit in 1Q21 2.0% 2.0% 2.3% 1.9% 2.2% 2.0% 2.3% Good performance of NPLs ‒1.2% and 0.5%, respectively‒ for 1.9% 1.8% 1.9% 1.8% 1.7% 1.8% both consumer and mortgage loans with payment holidays 1.7% 1.6% 1.6% 1.7% granted in 2020 (100% in repayment) 1.8% 1.6% 1.7% 1.7% 1.7% NPLs for consumer and mortgage loans with no payment 1.5% 1.3% 1.5% 1.5% 1.1% holidays granted are below pre-pandemic levels (1.9% and 1.4%, 1.4% 1.1% 1.2% respectively) mar-19 jun-19 sep-19 dec-19 mar-20 jun-20 sep-20 dec-20 mar-21 Relief measures appear to have been effective in providing a liquidity cushion to companies and individuals to counter the Comm. ex-Students loans Mortgage Consumer Total economic effects of the pandemic 38
Financial highlights 1Q21 | Non-interest expenses In Ch$ billion 1Q21 4Q20 1Q20 Personnel (48.1) (43.2) 11.3% (47.8) 0.6% 62.3% Administrative (58.3) (64.0) -8.9% (51.3) 13.6% 58.6% 52.3% 52.8% Efficiency Total Personnel and 47.8% ratio (106.4) (107.2) -0.8% (99.1) 7.4% Administrative quarterly (%) Depreciation, Amortization (8.8) (8.5) 3.7% (10.0) -11.8% and Impairment 1Q'20 2Q'20 3Q'20 4Q'20 1Q'21 Non-Interest Expenses (115.2) (115.7) -0.4% (109.1) 5.6% Expenses Efficiency 0.4% 5 p.p. (qoq) (qoq) 39
Financial highlights 1Q21 | Liquidity Strong liquidity position LCR and NSFR ratios continue to be at historically high levels LCR 1 NSFR 2 220.0% 107.0% 104.0% 200.0% 179.5% 102.0% 180.0% 160.0% 97.0% 140.0% 92.0% 120.0% 87.0% 100.0% 80.0% 82.0% Mar.20 Apr.20 May.20 Jun.20 Jul.20 Aug.20 Sep.20 Oct.20 Nov.20 Dec.20 Jan.21 Feb.21 Mar.21 Mar.20 Apr.20 May.20 Jun.20 Jul.20 Aug.20 Sep.20 Oct.20 Nov.20 Dec.20 Jan.21 Feb.21 Mar.21 1 – LCR: Liquidity Coverage Ratio calculated according to BIS III rules. Regulatory LCR ratios are still under construction in Chile. 2 – NSFR: Net Stable Funding Ratio, the methodology used to estimate NSFR consist of liquidity ratio proposed by the “Basel III Committee on Banking Supervision” (“BIS III”) that was adopted by the CMF. Source: Quarterly Liquidity Status Report as of March 31, 2021. 40
Financial highlights 1Q21 | BIS III: Capital ratios estimates Estimated Fully Loaded BIS III Capital Evolution 50 bp (yoy) Improved capital 7.0% 6.9% ratios CET 1 6.7% 6.5% 6.4% Fully loaded CET1 ratio increased 50 bp yoy and 20 bp qoq Mar.20 Jun.20 Sep.20 Dec.20 Mar.21 41
2021 About the year
Financial highlights 2021 Macroeconomic outlook 2018 2019 2020 2021 8.5% 3.7% 0.9% GDP 1 -5.8% 4.0% 3.0% 3.0% Inflation 2 2.6% 2.75% 1.75% 1.50% Interest Rate 2 0.50% 1 ‒ Projected GDP for Chile in 2021; 2‒ End of period. Source: Central Bank of Chile and Itaú’s projections (updated as of June 11, 2021). 43
Financial highlights 2021 Guidance Expected 2021 Guidance Loan Growth mid single digit Growth focus retail 1 segments Cost of credit Risk 2 range from 1.0% to 1.3% Adjusted Non-Interest Expenses below inflation 1 – Retail refers to our retail bank, which serves individuals and SMEs in all their financial services needs; 2 – Net provision for credit & counterparty risks. 44
Agenda Corporate profile 04 Our 08 business Strategic update 18 Corporate 27 governance Economic context 30 Financial 32 highlights Additional information 46 45
Additional information Current international ratings Moody's S&P Timeline S&P Rating Scale Rating Scale Financial Capacity A+ A+ A+ A+ LT ST LT ST Extremely Aaa AAA strong A A Aa1 AA+ A A A-1+ A Very Aa2 AA strong P-1 A- A- A- A- A- Aa3 AA- A1 A+ A-1 BBB+ Strong A2 A BBB+ BBB+ A3 A- P-2 A-2 Baa1 BBB+ A-2 BBB BBB BBB Adequate Baa2 BBB P-3 A-3 Baa3 BBB- A-3 46
Additional information Average tangible equity breakdown 1Q’21 Average balance (Ch$ Tn) Deferred taxes asociated with intangibles from PPA: Ch$ 22 Goodwill: Ch$ 493 Ch$ 22 Ch$ 268 Ch$ - Ch$ 225 Liabilities: 32,200 Intangibles from PPA: Ch$ 84 Ch$ 84 All other Liabilities: Ch$ 32,177 Ch$ - Ch$ 26,890 Ch$ 5,288 Managerial Tang. Equity: Ch$ 1,772 Ch$ 1,322 Ch$ 450 ÷ ÷ ÷ Assets: 34,597 Recurring Results: Ch$ 95.1 Ch$ 84.0 Ch$ 11.2 = = = Recurring RoTE: 21.5% 25.4% 9.9% Asociado aw/ Associated Intangibles PPA: Ch$ PPA Intangibles: 40- Ch$ Minority Interest: 72 Minority Interest ex GW and PPA All other Assets: Ch$ 34,021 Intangibles: Ch$ 72 Ch$ 28,212 Ch $5,809 GW and PPA Intangibles: Ch$ 554 Ch$ 329 Ch$ 225 Shareholders’ Equity: 2,326 Managerial Tangible Equity: Ch$ 1,772 Ch$ 1,322 Ch$ 450 47
Additional information Transactions in Colombia Itaú Corpbanca acquired shares of Itaú Corpbanca Colombia from Helm LLC ▪ On June 16, 2017, Itaú Corpbanca Colombia acquired Itaú BBA Colombia Structure in Colombia assets and liabilities1 ▪ Postponement of the date for Itaú Corpbanca to purchase the 12.36% stake of CorpGroup in Itaú Corpbanca Colombia: Other ‐ The postponement date to purchase is until January 28, 2022 Itaú Corpbanca CorpGroup Minorities ‐ The purchase price has not changed and will be US$3.5367 per share (US$330 million in total) plus (i) interest from (and including) August 4, 2015 until (but excluding) the payment 87.10% 12.36% 0.54% date at an annual interest rate equal to Libor plus 2.7% minus (ii) the sum of (x) the aggregate amount of dividends paid by Itaú Corpbanca Colombia to CorpGroup since the date of the Transaction Agreement, plus (y) the accrued interest with respect to the amount of such dividends since the date of their payment until the payment date of the Itaú Corpbanca purchase price, at an annual interest rate equal to Libor plus 2.7%. Colombia ▪ Itaú Corpbanca acquired shares of Itaú Corpbanca Colombia from Helm (754,806,213 total shares) LLC and Kresge Stock Holding Company ‐ On December 3, 2019, following receipt of regulatory approvals from the banking supervisors in Chile, Colombia and Brazil, Itaú Corpbanca completed its previously Acquisition in 2017 announced acquisition of shares of Itaú Corpbanca Colombia from Helm LLC and Kresge Stock Holding Company Itaú BBA Colombia (asset and liabilities)) ‐ Itaú Corpbanca acquired shares representing approximately 20.82% of Itaú Corpbanca Colombia’s outstanding equity for aggregate consideration of approximately US$334 million which implies a valuation multiple of 1.37 times book value as of October 31, 2019. This valuation is consistent with the valuation of Itaú Corpbanca Colombia in Itaú Corpbanca’s financial statements 1 − Itaú Corpbanca Colombia S.A. paid Ch$33,205 million to Itaú BBA Colombia S.A. Corporación Financiera. 48
Additional information Global macroeconomic outlook 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021F 2022F GDP Growth (%) - World Economy World 4.2 3.5 3.5 3.6 3.5 3.3 3.8 3.6 2.8 -3.3 6.4 4.6 USA 1.6 2.2 1.8 2.5 2.9 1.6 2.4 2.9 2.4 -3.5 6.7 4.7 Euro Zone 1.7 -0.8 -0.2 1.4 2.0 1.9 2.7 1.9 1.3 -6.7 4.9 5.2 China 9.5 7.9 7.9 7.4 7.1 6.9 7.0 6.7 6.1 2.3 8.5 5.8 GDP Growth (%) - Latam Brazil 4.0 1.9 3.0 0.5 -3.5 -3.3 1.3 1.8 1.4 -4.1 5.5 1.8 Chile 6.1 5.3 4.0 1.8 2.3 1.7 1.2 3.7 0.9 -5.8 8.5 2.7 Colombia 7.4 3.9 4.6 4.7 3.0 2.1 1.4 2.6 3.3 -6.8 6.5 3.0 Mexico 4.0 3.6 1.4 2.8 3.3 2.9 2.1 2.2 -0.1 -8.2 6.5 3.4 Peru 6.5 6.0 5.8 2.4 3.3 4.0 2.5 4.0 2.2 -11.1 10.2 4.5 Inflation (eop, %) Brazil (IPCA) 6.5 5.8 5.9 6.4 10.7 6.3 2.9 3.7 4.3 4.5 5.6 3.6 Chile 4.4 1.5 3.0 4.6 4.4 2.7 2.3 2.6 3.0 3.0 4.0 3.0 Colombia 3.7 2.4 1.9 3.7 6.8 5.8 4.1 3.2 3.8 1.6 3.7 2.8 Mexico 3.8 3.6 4.0 4.1 2.1 3.4 6.8 4.8 2.8 3.2 5.0 3.6 Peru 4.7 2.6 2.9 3.2 4.4 3.2 1.4 2.2 1.9 2.0 2.5 2.3 Monetary Policy Rate (eop, %) Brazil 11.00 7.25 10.00 11.75 14.25 13.75 7.00 6.50 4.50 2.00 6.00 6.00 Chile 5.25 5.00 4.50 3.00 3.50 3.50 2.50 2.75 1.75 0.50 1.50 2.50 Colombia 4.75 4.25 3.25 4.50 5.75 7.50 4.75 4.25 4.25 1.75 2.00 3.50 Mexico 4.50 4.50 3.50 3.00 3.25 5.75 7.25 8.25 7.25 4.25 4.50 5.50 Peru 4.25 4.25 4.00 3.50 3.75 4.25 3.25 2.75 2.25 0.25 0.25 1.00 Unemployment Rate (avg, %) Brazil - 7.4 7.1 6.8 8.5 11.5 12.7 12.3 11.9 13.5 13.4 12.1 Chile 7.1 6.4 5.9 6.4 6.2 6.5 7.0 7.4 7.2 10.8 9.0 7.5 Colombia 10.8 10.4 9.6 9.1 8.9 9.2 9.4 9.7 10.5 16.1 14.0 11.0 Mexico 5.2 4.9 4.9 4.8 4.4 3.9 3.4 3.3 3.5 4.4 4.2 4.0 Peru 7.7 7.0 5.9 6.0 6.4 6.7 6.9 6.6 6.6 13.6 9.0 7.0 Itaú´s projections updated on June 11, 2021. 49
Additional information Macroeconomic outlook GDP Growth ‒ % (YoY) Per Capita GDP ‒ US$ Thousand 8.5 16.5 9 18 8 7.0 15.3 15.6 15.9 15.7 6.2 5.7 16 15.1 7 5.8 6.1 14.2 14.5 14.0 14.4 6 5.1 5.2 5.3 13.3 14 12.9 13.0 5 3.8 4.0 3.7 3.3 3.5 4 2.7 2.7 12 10.510.710.6 3 1.8 2.3 9.5 1.7 2 1.2 0.9 10 1 7.6 0 8 6.2 -1 Dec-00 Dec-05 Dec-10 Dec-15 Dec-20 6 5.1 4.6 4.5 4.8 -2 -3 -1.6 4 -4 2 -5 -6 0 -7 -5.8 -8 Dec-00 Dec-05 Dec-10 Dec-15 Dec-20 Unemployment rate ‒ % Inflation and Policy Rate ‒ % 12 10 10.8 10.8 11 7.8 7.1 10.0 8 9.7 9.9 9.8 9.5 10 9.3 9.0 9 8.3 6 4.5 4.4 4.6 4.4 8.0 7.8 4.0 8 7.4 7.2 7.5 3.7 7.0 7.2 7.0 4 3.0 3.0 2.7 3.0 3.0 3.0 6.7 2.6 2.8 2.4 2.6 2.3 2.6 7 6.5 6.3 6.3 6.0 2 1.5 1.1 6 5 0 4 Dec-00 Dec-05 Dec-10 Dec-15 Dec-20 -2 -1.4 Dec-00 Dec-05 Dec-10 Dec-15 Dec-20 Inflation Policy Rate Itaú´s projections updated on June 11, 2021. 50
Additional information Macroeconomic outlook International Reserves ‒ % of GDP Current Account Balance ‒ % of GDP 25 5 4.6 21.9 4.1 20.2 20.8 4 19.4 20 3 2.6 17.1 16.2 16.5 16.1 15.6 15.7 15.9 16.0 2 1.5 1.7 1.3 1.4 15 13.8 13.2 14.2 14.9 13.9 14.8 15.5 1 12.6 12.6 13.4 0 9.8 10 -1 -0.8 -1.1 -2 -1.2 -1.5 -1.7 -1.7 -2.0 -1.2 -2.4 -2.3 -1.5 5 -3 -3.2 -4 -3.9 -4.1 -3.9 -3.7 0 -5 Dec-00 Dec-05 Dec-10 Dec-15 Dec-20 Dec-00 Dec-05 Dec-10 Dec-15 Dec-20 Central Government Fiscal Balance ‒ % of GDP External Debt ‒ % of GDP 7.3 7.8 Private Public 53.9 49.2 55.4 70 50.8 47.7 45.0 7 46.9 4.4 3.9 60 43.6 5 39.5 3 2.1 50 35.5 1.3 33.7 33.3 31.9 1 0.6 30.7 40 28.8 29.8 -1 25.1 25.4 -0.5 -0.4 -0.5 -0.6 -3 -0.6 -1.2 -1.6 -2.1 -2.7 -2.8 -1.6 30 -2.8 -5 -4.8 -3.3 20 -4.4 -7 10 21.3 26.6 -9 -7.4 13.9 16.9 17.4 13.0 10.5 8.0 7.4 6.7 6.9 8.0 8.3 9.0 10.4 10.2 12.1 13.3 -11 0 Dec-00 Dec-05 Dec-10 Dec-15 Dec-20 Dec-03 Dec-09 Dec-15 Dec-21 51 Itaú´s projections updated on June 11, 2021.
Additional information Macroeconomic outlook GDP Growth ‒ % (YoY) Per Capita GDP ‒ US$ Thousand 7.4 8 6.8 6.8 6.5 9 7 8.0 8.1 8.0 6 5.3 8 7.3 4.7 4.3 4.6 4.7 5 3.9 3.9 3.3 7 6.3 6.3 6.7 6.4 4 2.9 3.3 6.1 2.5 3.0 2.6 3.0 5.8 5.9 6.1 3 1.7 2.1 6 5.3 5.2 5.3 1.2 1.4 2 4.7 1 5 0 3.7 -1 Dec-00 4 3.4 -2 Dec-05 Dec-10 Dec-15 Dec-20 2.5 2.4 2.4 2.3 2.8 3 -3 -4 2 -5 1 -6 -7 -6.8 0 Dec-00 Dec-05 Dec-10 Dec-15 Dec-20 Unemployment rate ‒ % Inflation and Policy Rate ‒ % 17 16.1 15 15.6 15.0 15 14.1 14.0 13.7 13.3 13 10 8.7 11.812.0 12.011.8 7.6 11.211.3 11.0 7.7 10.8 10.5 7.0 6.8 11 10.4 6.5 9.6 9.7 5.7 9.1 8.9 9.2 9.4 5.5 5.8 4.1 4.9 4.5 3.7 3.7 9 5 3.2 3.8 3.7 2.8 3.2 2.0 2.4 1.9 1.6 7 5 0 Dec-00 Dec-05 Dec-10 Dec-15 Dec-20 Dec-00 Dec-05 Dec-10 Dec-15 Dec-20 Inflation Policy Rate Itaú´s projections updated on June 11, 2021. 52
Additional information Macroeconomic outlook International Reserves ‒ % of GDP Current Account Balance ‒ % of GDP 21.8 20.4 2 22 20 19.5 18 15.9 16.6 15.3 16.5 0 16 14.5 0.9 -1.0 -0.7 14 11.511.6 12.4 -2 -1.1 -1.3 -1.3 11.4 -1.8 12 10.4 11.1 10.2 9.5 10.1 10.2 10.8 9.9 9.6 10.1 -2.0 10 -2.9 -2.9 -3.0 -2.9 -3.3 -4 -3.1-3.3 8 -4.3 -3.8 -4.3 -3.3 -3.9 -4.0 6 -5.2 4 -6 -6.3 2 0 -8 Dec-01 Dec-06 Dec-11 Dec-16 Dec-21 Dec-00 Dec-05 Dec-10 Dec-15 Dec-20 Central Government Fiscal Balance ‒ % of GDP External Debt ‒ % of GDP Private Public 59 32.0 -1 54 49 19.9 17.4 17.7 44 14.2 16.9 15.5 -3 -2.3 -2.3 -2.3 -2.4 39 11.6 -2.8 -2.5 -3.0 -3.0 -3.1 34 9.9 9.9 11.0 -3.7 -3.9 -3.6 -4.0 8.5 -4.1 -4.0 29 7.6 7.1 8.8 8.8 10.4 -5 -4.3 -4.7 24 7.0 -5.0 -4.9 -5.5 19 -5.7 14 26.0 -7 22.0 22.5 25.1 23.1 21.9 22.8 23.3 9 16.6 16.3 14.0 -7.8 12.1 15.8 13.8 12.7 12.4 13.7 15.7 4 -9 -8.6 -1 Dec-00 Dec-05 Dec-10 Dec-15 Dec-20 Dec-03 Dec-09 Dec-15 Dec-21 Itaú´s projections updated on June 11, 2021. 53
June 15 & 16, 2021 Scotiabank Latam Financials Forum Itaú Corpbanca
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