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The Weakest Link: The Human
Factor Lessons Learned from
the German WWII Enigma
Cryptosystem
______________________________
Bradley Fulton

Copyright SANS Institute 2020. Author Retains Full Rights.

This paper is from the SANS Institute Reading Room site. Reposting is not permitted without express
written permission.
The Weakest Link: The Human Factor
                            Lessons Learned from the German WWII Enigma Cryptosystem

                                                         Prelude
           With quadrillions of possible encryptions for each message, the German Enigma machine was, at
           its time, quite possibly the most advanced cryptosystem in the world. “If 1000 operators with
           captured machines tested four keys a minute 24 hours a day, it would take them 900 million
           years to try them all! The Germans were convinced that their codes were quite unbreakable.” 1

                                                                                    ts
                                                        Objective

                                                                                 igh
           This paper highlights the need for security professionals and management to not overlook the
           weakest link in security systems – that being the human factor. It is easy to become overly

                                                                             ll r
           confident
              Key fingerprint
                     solely in the
                                = AF19
                                   use ofFA27
                                          advanced
                                              2F94algorithms
                                                    998D FDB5  andDE3D
                                                                   technology.
                                                                        F8B5 06E4
                                                                                History
                                                                                     A169shows
                                                                                           4E46reliance on an
           advanced technology is doomed if the people operating the system are not fully trained and

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           managed.

                                                                       ins
                                 Description of the German Enigma Cryptosystem

                                                                   eta
           For roughly 20 years (1926-1945), the Germans employed a cryptosystem, called Enigma.
                                                               rr                The cipher was an electro-
                                                                                 mechanical portable device,
                                                            ho

                                                                                 which looked similar to a
                                                         ut

                                                                                 typewriter. (See Figure 1).
                                                     ,A

                                                                                 An operator would press a
                                                                                 character key on the
                                                  01

                                                                                 keyboard, and an output lamp
                                               20

                                                                                 would illuminate the encoded
                                                                                 substitution - a letter for letter
                                            te

                                                                                 serial cipher.
                                         tu

                                                                           Electrical current would flow
                                      sti

                                                                           through a scrambling unit,
                                   In

                                                                           made up of rotors. Each
                                                                           rotor was hardwired to make
                               NS

                                                                           a substitution, from the 26
                           SA

                                                                           electrical contacts on one side
                                                                           to the 26 on the other. A
                                                                           rotor’s internal wiring was
                         ©

                                                                           not able to be modified. The
                                                                           rotors were placed side by
                                                                           side; one rotor’s electrical
                                                              2
                                                                           output was the input of the
             Figure
               Key1:fingerprint
                       Photo of Enigma
                                 = AF19Machine, with cover
                                        FA27 2F94    998Dopen
                                                           FDB5 DE3D F8B5 06E4
                                                                           nextA169
                                                                                rotor.4E46

           The interesting feature of this device was the turning motion of the rotors. As one or more rotors
           moved, different electrical circuits would connect throughout the scrambling unit. This resulted

© SANS Institute 2001,               As part of the Information Security Reading Room.                Author retains full rights.
in identical initial input letters to have different substitutions, from the Enigma machine. For
           example, G typed three times might produce UAZ, instead of UUU.

           A cipher with each letter correspondingly always having the same substitution would be
           considered a simple cipher. Below is an example of a simple cipher using a mono-alphabetic
           substitution. The bottom row comprises the substitutes for the corresponding top row plain text
           alphabet.

           A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

                                                                                     ts
           Z S E X D R C F T V G Y B W H U N J I M K O L Q A P

                                                                                  igh
           Using the above as the cipher key, a message such as, “Panzers need fuel”, would be encrypted

                                                                              ll r
           as “UZWPD
               Key fingerprint
                          JIWDD  = XRKDY”,
                                   AF19 FA27(grouped
                                                2F94 998Din blocks
                                                             FDB5of DE3D
                                                                     five).F8B5
                                                                            Simple
                                                                                06E4
                                                                                   ciphers
                                                                                      A169can4E46
                                                                                                be broken using
           the fact certain letters of the alphabet are more often used than others. For instance, notice the

                                                                            fu
           number of times the letter ‘e’ was used in the previous sentence. With a large message,

                                                                        ins
           encrypted from a mono-alphabetic cipher, one can initially deduce the plain text by counting the
           occurrences of letters. The German Enigma system was not susceptible to this simple method of

                                                                    eta
           cracking because it was a poly-alphabetic system. Each time a key was pressed, one or more of
           the rotors would turn, resulting in essentially a different encoding alphabet, for each input letter.
                                                                rr
           The rotors could be removed and inserted in a different sequence. The Germans had at least
                                                             ho

           eight different rotors from which three were placed into the Enigma machine. One day the
                                                          ut

           sequence might be VIII, III, VI, the next day the sequence might be III, V, I.
                                                      ,A

           An adjustable ring on each rotor determined when its neighboring rotor to the left would rotate.
                                                   01

           The right-most rotor always turned 1/26th of a full rotation, as each key was pressed. With
                                                20

           enough turns (or key presses), the right-most rotor would come to the specified ring position
           causing the neighboring rotor to its left to turn 1/26th of a rotation. This turning of the rotors can
                                             te

           be likened to an odometer, with the ‘turn-over’ point adjustable on the rotors.
                                          tu

           The German military added another layer of substitution, to the Enigma machine, not
                                       sti

           implemented on the early commercial version. A plugboard (“Stecker board”) with patchcords
                                    In

           was on the front of the Enigma machine. In this way, predetermined keyboard letters were
           substituted with another letter before being sent to the rotors. At first 6 patchcords were
                               NS

           employed, but later this number was upped to 10.
                           SA

           One can see, the Enigma machine had several initial settings - the rotor sequence, the rings on
           the rotors, and the patchcords on the front. These start settings were called the “key”.
                         ©

           A ‘reflecting’ mechanism, left of the rotors, sent the electrical signal back into the rotors in the
           opposite direction, through different contacts. This made the Enigma machine reciprocal. For
           example, if pressing T results in X lighting up, then pressing X (with the same settings) would
           result
               Keyin fingerprint
                     T. Thus the= ‘reflecting’
                                  AF19 FA27mechanism
                                               2F94 998Dsimplified
                                                           FDB5 DE3D the operational
                                                                          F8B5 06E4procedures
                                                                                       A169 4E46   of the Enigma
           cryptosystem, by allowing encoding and decoding using the same key settings.

© SANS Institute 2001,                As part of the Information Security Reading Room.               Author retains full rights.
(See Figure 2). “In this illustration, when key W is pressed
                                              on the keyboard (5) current from the battery (4) flows to
                                              the plugboard panel socket W, but socket W has been
                                              plugged to socket X so current flows up to the entry disc
                                              (E) at point X. The current then flows through the internal
                                              wiring in the rotors (2) to the reflector (1). Here it is turned
                                              round and flows back through the rotors in the reverse
                                              direction emerging from the entry disc at terminal H.

                                                                                     ts
                                              Terminal H on the Entry disc is connected to socket H on

                                                                                  igh
                                              the plugboard (6) but this socket is plugged to socket I so
                                              finally the current flows to lamp I which lights up.

                                                                              ll r
               Key fingerprint = AF19 FA27 2F94
                                              Thus
                                                 998Din this
                                                        FDB5 instance,
                                                                DE3DtheF8B5
                                                                         letter
                                                                             06E4
                                                                                W is
                                                                                   A169   4E46 to I.” 4
                                                                                     enciphered

                                                                            fu
                                                              The keyboard was laid out as follows:

                                                                        ins
                                                                       QWERTZUIO

                                                                    eta
                                                                        ASDFGHJK
                                                                rr     PYXCVBNML
                                                             ho
                                                           ut
                                                      ,A

             Figure 2: Circuit Diagram of Enigma 3
                                                      01

                                   Operation of the German Enigma Cryptosystem
                                                  20

           Steps taken by both Sender and Receiver, (as prearranged for time and date):
                                                 te
                                           tu

           1. set the rotor sequence (e.g. V, II, III).
                                        sti

           2. set the rings (e.g. 14, 22, 04).
                                     In
                                NS

           3. set the patchcords (e.g. D - E, T - F, C - Q, G - B, L - P, K - S).
                            SA

           Steps taken by the Sender:
                         ©

           1. turn the rotors to a “random” starting position, of his choosing (e.g. FRE), called the
           “indicator-setting”.

           2. type a “random” sequence code twice (e.g. YASYAS), called the “message-setting”, which
           produced an output called the “indicator” (e.g. VIMWQZ).
               Key fingerprint = AF19 FA27 2F94 998D FDB5 DE3D F8B5 06E4 A169 4E46
           3. again set the rotors, but this time to the “message-setting” (e.g. YAS), from the previous step.

           4. key in the message into the Enigma machine, obtaining the encoded message.

© SANS Institute 2001,                As part of the Information Security Reading Room.            Author retains full rights.
5. using another device*, transmit to the receiver.
                      * note: The Enigma machine was only an encoding/decoding device. It did not
                        transmit or receive (or even print, for that matter).

                   The transmitted message had the following form:

                   1. in clear text, a preamble indicating call signs, time, length of message, and the
                   “indicator-setting” (e.g. FRE – see Sender step #1).

                                                                                     ts
                                                                                  igh
                   2. in clear text, other various information about the message.

                                                                              ll r
               Key3.fingerprint
                       in clear text,
                                 = AF19
                                      the “indicator”
                                          FA27 2F94(e.g.
                                                      998DVIMWQZ
                                                           FDB5 DE3D
                                                                 – seeF8B5
                                                                       Sender
                                                                           06E4
                                                                              stepA169
                                                                                   #2). 4E46

                                                                            fu
                   4. the encrypted message.

                                                                       ins
           Steps taken by the Receiver:

                                                                    eta
           1. move the rotors to the “indicator-setting” (e.g. FRE)
                                                                rr
           2. key in the “indicator” (e.g. VIMWQZ), which would produce the “message-setting” (e.g.
                                                             ho

           YASYAS).
                                                          ut
                                                      ,A

           3. move the rotors again, this time to the “message-setting” (e.g. YAS)
                                                   01

           4. key in the encrypted message, for deciphering.
                                                20

                                               The Importance of Enigma
                                             te
                                          tu

           German forces swept most of Europe, with their “blitzkrieg”, of Stuka dive-bombers, panzers
           and mechanized infantry. Poland was invaded in 1939, with incredible speed. France (which at
                                       sti

           the time, was considered superior in manpower, material and defensive positioning) was quickly
                                    In

           dominated in 1940. U-boats of the German navy were crippling Great Britain. The island nation
           had a critical reliance to supply itself using merchant ships. Vital raw material was ever
                               NS

           increasingly being sunk by U-boat ‘wolf packs’. The Germans accomplished this through an
                           SA

           efficient command and control. Generals and admirals most often kept in contact with field
           commanders through the use of radio communications. They knew the enemy could easily listen
           in on radio waves, so the Germans relied heavily upon the Enigma cryptosystem to keep
                         ©

           messages secret.

           The Enigma cryptosystem was designed to be secure, even if one or more Enigma machines fell
           into enemy hands. The ‘keys’ (initial settings) were changed daily (most often), and were issued
           to units
               Key by
                    fingerprint
                       courier, on
                                = AF19
                                   a monthly
                                        FA27basis.
                                              2F94 998D
                                                     The enormous
                                                          FDB5 DE3D combination
                                                                         F8B5 06E4of settings
                                                                                      A169 4E46
                                                                                              for the rotor
           sequence, rings and patchcords made the task of breaking the Enigma code a virtual
           impossibility. But the Allies did crack the code, due in large part to the human factor – the

© SANS Institute 2001,               As part of the Information Security Reading Room.               Author retains full rights.
combination of blundering and laziness of the operators, along with the German conviction that
           their cryptosystem would not be broken.

                                              How Enigma was cracked

           Three individuals from the Polish Cipher Bureau who stand out as pioneers in cracking the
           Enigma code are Marian Rejewski, Jerzy Rózycki and Henryk Zygalski. Through determination
           and perseverance they accomplished the many extraordinary steps needed to crack the Enigma
           cryptosystem. These pioneers purchased a commercial version of an Enigma machine, in

                                                                                   ts
           the1920’s, when the machines were still available. The French Intelligence service offered the

                                                                                igh
           Poles a booklet, obtained by a German traitor, describing the Enigma setup procedures. (The
           French and English, at the time, thought the information was impractical). The German traitor

                                                                            ll r
           wasKey
                laterfingerprint
                       convinced=toAF19
                                    provide
                                        FA27old2F94
                                                (and 998D
                                                     what he
                                                          FDB5
                                                             thought,
                                                                 DE3D seemingly
                                                                        F8B5 06E4
                                                                                useless)
                                                                                    A169messages
                                                                                           4E46 in
           plaintext and coded format, along with the starting keys! Rejewski brilliantly set up

                                                                          fu
           mathematical permutation equations and was finally able to deduce the wiring of the rotors used.

                                                                      ins
           At this point the Poles, remarkably, had a working model of the German’s Enigma. But to

                                                                  eta
           decipher messages, the initial setting (or daily key) was needed. As it turns out, clues of the
           initial settings were frequently deduced because of procedural flaws and the lack of training of
                                                              rr
           the German operators. The dangers of the human factor, were overlooked by the Germans, and
           continually compromised their most trusted cryptosystem.
                                                           ho
                                                        ut

           One such example, of a procedural flaw and lack of training, was the Enigma operators were
                                                     ,A

           picking easy to guess “message-settings”. Every Enigma machine was set to the ‘daily key’, but
           the sender was allowed to pick a so-called random “message-setting”. Operators many times
                                                  01

           used keyboard ‘shortcuts’, such as diagonals (e.g. QAY *), repetitions (e.g. AAA), or girlfriends’
                                               20

           initials. Many radio operators were identified by their ‘fists’ (their unique way in which they
           operated the radio transmitting device). By identifying the German operator, and knowing his
                                            te

           tendency to use certain keyboard shortcuts, the Allies were sometimes able to group several
                                         tu

           messages together with guessed “message-settings”, and painstakingly work out the daily key.
                       * note: see Standard German Keyboard Layout, By Phillip, Tim (January 1999)
                                      sti

                         URL: http://carbon.cudenver.edu/~tphillip/GermanKeyboardLayout.html
                                   In

           Also by identifying the operator, many times the military unit would be known. The Germans
                               NS

           predictably sent messages with “to” and “from” the units involved. Knowing parts of the
                           SA

           message beforehand, gives a foothold into cracking the code. One German operator faithfully
           transmitted “nothing to report” (if such was the case), everyday using the daily key.
                         ©

           Some careless Enigma operators, who did not set the machine to the new daily key settings,
           would resend the identical message again with the correct key. The Allies were able to find
           many clues by comparing the identical messages.

           TheKey
                blame
                    fingerprint
                       should not
                                = AF19
                                  be entirely
                                        FA27on2F94
                                                the 998D
                                                    EnigmaFDB5
                                                            operators.
                                                                DE3D First,
                                                                       F8B5 the
                                                                             06E4
                                                                                German
                                                                                   A169 leaders
                                                                                         4E46 initially did
           not properly train the operators. Secondly the doubly enciphered “message-setting” was a
           serious mistake. “This was a primitive form of error-correcting code, ensuring that this vital
           message key arrived correctly, despite possibly bad radio connections. But it meant transmitting

© SANS Institute 2001,              As part of the Information Security Reading Room.             Author retains full rights.
redundant information, and this mistake gave the Polish analysts their great success in the period
           just before the outbreak of war.” 5

           Lastly and most importantly, the German leaders would simply not accept that their Enigma
           cryptosystem was being cracked. This was remarkable since German weather ships were being
           captured in 1941, giving the British the printed key sheets for an entire month, each time. The
           German leaders must have assumed all Enigma material and documentation would be properly
           destroyed by the crew. The arrogant German leaders failed to take the precaution of changing
           the monthly sheet of daily keys.

                                                                                    ts
                                                                                 igh
           The Germans made improvements in the Enigma cryptosystem, as time progressed. In
           November 1937, the rotors were rewired. In December 1938, additional rotors to choose from

                                                                             ll r
           wereKey
                made.
                   fingerprint
                        But this= was
                                  AF19allFA27
                                          too late,
                                                2F94because
                                                      998D FDB5
                                                            the Poles
                                                                  DE3Dhad F8B5
                                                                          developed
                                                                                06E4aA169
                                                                                     methodology
                                                                                          4E46 into
           cracking the Enigma code.

                                                                           fu
                                                                       ins
           The Poles met secretly with their British allies, and handed over the entire cracking operation, in
           July 1939, just weeks before Germany invaded Poland. At the time, the British were

                                                                   eta
           dumbfounded, as they were previously considering giving up on ever being able to crack the
           Enigma code. During the war, the British took over the Enigma cracking operations, which they
                                                               rr
           codenamed Ultra, and centered it on an estate 40 miles from London, called Bletchley Park.
                                                            ho

           The Germans continued to improve upon Enigma – most importantly by tightening their
                                                         ut

           procedural flaws. The practice of double enciphering the “message-setting” was dropped in May
                                                     ,A

           1940. Operators were no longer allowed to randomly pick the “message-setting”. Sheets were
           printed supplying operators with “message-settings”.
                                                  01
                                               20

           Once the Americans were in the war, they facilitated Ultra. As the Germans improved Enigma,
           the Allies had to devote more and more resources to cracking the Enigma cryptosystem. By the
                                            te

           end of the war 10,000 people and (newly-invented) computers were all working on Ultra – quite
                                         tu

           a change from three Polish mathematicians from years earlier.
                                      sti

                                                       Summary
                                    In

           “Enigma codes could have been unbreakable, at least with the methods available at the time, had
                               NS

           the machine been used properly. The biggest mistake the Germans made was their blind belief
                           SA

           in the invincibility of Enigma. Procedural errors in using the machine, combined with occasional
           operator laziness, allowed the Poles and, subsequently the British, to crack the "unbreakable"
           codes.” 6
                         ©

           The cracking of the Enigma cryptosystem can be thought of as, no less than, the most important
           secret operation of World War II. The Allies had countless advantages of knowledge over the
           Germans. Rommel’s forces in Africa were defeated, in a large part, due to his supplies being
           destroyed
               Key fingerprint
                       crossing the
                                = AF19
                                    Mediterranean.
                                        FA27 2F94 Ultra
                                                   998Dinformed
                                                         FDB5 DE3Dthe Allies
                                                                       F8B5of06E4
                                                                              the German
                                                                                  A169 4E46
                                                                                          supply schedules
           and routes. U-boats were reporting their positions to Admiral Dönitz, who directed the ‘wolf
           pack’ attacks. Once the naval version of Enigma was cracked, U-boats had the highest fatality
           rate of all the German services. The U-boat “happy times” were over.

© SANS Institute 2001,               As part of the Information Security Reading Room.             Author retains full rights.
The importance of breaking the German Enigma code cannot be underestimated. “Information
           from the decrypted messages was used by the Allies time after time to outmaneuver German
           armies. Some ask why, if we were reading the Enigma, we did not win the war earlier. One
           might ask, instead, when, if ever, we would have won the war if we hadn't read it.” 7

           Simply put, the Germany’s weakest link was the human factor.

                                                      Lessons learned

                                                                                       ts
                                                                                    igh
           Today’s managers and computer professionals face the ever-daunting tasks concerning IT
           security. These professionals must not fall victim to the weakest link – the human factor.

                                                                                ll r
           Implementing
               Key fingerprint
                          the latest
                                = AF19
                                     mostFA27
                                          advanced
                                               2F94 equipment
                                                    998D FDB5   andDE3D
                                                                    security
                                                                          F8B5
                                                                             safeguards
                                                                                06E4 A169
                                                                                        are to
                                                                                            4E46
                                                                                               no avail if all
           the users are not properly trained to be part of the security plan.

                                                                              fu
                                                                         ins
               There are numerous controls IT professionals can implement to safeguard electronic
               information from unauthorized users. But it's the authorized end users that possess the IDs

                                                                     eta
               and passwords to access that data giving them the ability to print it, share it, alter it or delete
               it. If they are careless with or choose weak passwords, casually discard confidential printed
                                                                 rr
               reports in the trash, prop open doors to secured areas, fail to scan new files for viruses, or
               leave back-ups of data unsecured, then that information remains at risk.
                                                              ho
                                                           ut

               A Security Awareness program is probably the most important weapon in the Information
                                                       ,A

               Security professional’s arsenal. A company can have every security product known to the
               industry, but these products will be worthless in the face of the one user who disregards or is
                                                    01

               not even aware of the proper security procedures. This includes something as simple as
               keeping their password secret. 8
                                                 20
                                              te

           Questions that must be addressed in any effective security plan are:
                                           tu

           Have users properly been informed of their responsibilities? Do users understand and have
           access to the security policy? Are users able to pick easy to crack passwords? Do users have
                                        sti

           passwords written and near their work area, for instance posted on their monitors? Do users
                                     In

           know not to re-use their business password(s) with any other username/password accounts? Do
           users have unauthorized software, such as PCanywhere or a web server, running on their
                                NS

           desktop? Do users have unauthorized modems?
                            SA

           The above is not intended to be a complete and comprehensive checklist, but is given only as a
           start of a process of not overlooking the human factor. No security plan is effective without fully
                         ©

           considering and integrating all end users (or operators). Every security plan ultimately rests
           upon the end users – a lesson learned from history.

                                                    References
              Key fingerprint = AF19 FA27 2F94 998D FDB5 DE3D F8B5 06E4 A169 4E46
           Ludwig, Katherine. “Security Awareness: Preventing a Lack in Security Consciousness.” (25
           May 2001)
           URL: http://www.sans.org/infosecFAQ/aware/lack.htm (20 August 2001)

© SANS Institute 2001,                As part of the Information Security Reading Room.                 Author retains full rights.
Momsen, Bill. “Codebreaking and Secret Weapons in World War II.” (1996)
           URL: http://home.earthlink.net/~nbrass1/1enigma.htm (23 August 2001)

           Phillips, Tim. “Standard German Keyboard Layout.” (January 1999)
           URL: http://carbon.cudenver.edu/~tphillip/GermanKeyboardLayout.html (25 August 2001)

           Sale, Tony. “The components of the Enigma machine.” The Enigma cipher machine.
           URL: http://www.codesandciphers.org.uk/enigma/enigma2.htm (22 August 2001)

                                                                                     ts
                                                                                  igh
           Sale, Tony. “Military Use of the Enigma.” The Enigma cipher machine.
           URL: http://www.codesandciphers.org.uk/enigma/enigma3.htm (22 August 2001)

                                                                              ll r
               Key fingerprint = AF19 FA27 2F94 998D FDB5 DE3D F8B5 06E4 A169 4E46
           The National Security Agency. “The Enigma.” National Cryptologic Museum.

                                                                            fu
           URL: http://www.nsa.gov/museum/enigma.html (24 August 2001)

                                                                        ins
                                                                    eta
           1
               Momsen, Chapter I.                               rr
           2
               Sale, Components of the Enigma Machine.
                                                             ho
                                                          ut

           3
               Sale, Components of the Enigma Machine.
                                                       ,A

           4
               Sale, Components of the Enigma Machine.
                                                   01

           5
                                                   20

               Sale, Military Use of the Enigma.
                                             te

           6
               Momsen, Chapter I.
                                           tu

           7
               National Security Agency, The Enigma.
                                        sti
                                     In

           8
               Ludwig, Security Awareness.
                                 NS
                             SA
                          ©

                 Key fingerprint = AF19 FA27 2F94 998D FDB5 DE3D F8B5 06E4 A169 4E46

© SANS Institute 2001,                As part of the Information Security Reading Room.     Author retains full rights.
Last Updated: September 26th, 2020

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