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safety matters Making the Difference in Safety 08 Three Ways to Achieve Zero Accidents, but only One is Right Permit No: MCI (P) 140/03/2019 issue 2 / 2019 04 06 10 12 Human Factors – Take time to take SISO’s Participation at Meeting with Work Ability Index care of your WSH Sports Safety 2019 Mr Melvin Yong
MESSAGE Total Workplace Safety and Health Message Niranjan Masurekar 02 Vice-President’s Message Vice-President, SISO niri@siso.org.sg Convention 2019 Features 03 Report on INSHPO Workshop and Annual Business Meeting 04 Human Factors – Work Ability Welcome Address By Mr Niranjan Masurekar Index Vice-President, Singapore Institution of Safety Officers 06 Take time to take care of your WSH 08 Three Ways to Achieve Zero Distinguished Guests and Speakers, fellow Workplace Safety Accidents, but only One is Right and Health Officers, ladies and gentlemen, Reports 10 SISO’s Participation at Sports Safety 2019 G ood morning and welcome to the second edition of the Total Workplace Safety and Health Convention 2019. I would like to lead off this welcome address by quoting Mother Teresa. She said “I can do things 12 Meeting with Mr Melvin Yong you cannot, you can do things I cannot; together we can do great things.” – And she went on to SMRT Safety and Security Day build a healing culture where people from all walks of life came together to show compassion. 2019 13 SISO Academy and Columbia For Total WSH to succeed, we must collaborate and work as a team. So, whether you are a Southern University Sign WSH Professional, a HR Professional, an Employer, a Senior Management representative, or a Articulation Agreement representative of a government body, you will find that it is near impossible to undertake the Total 16 Total Workplace Safety and WSH journey alone. It will take a collective effort of all stakeholders and Singapore’s workforce to Health Convention 2019 – achieve Total Workplace Safety and Health. “Making the Difference Through Total Workplace With this in mind, I am very pleased to see so many of you here today. Here today, we have HR Safety and Health” practitioners,WSH professionals, representatives from the medical profession, representatives of 22 Safety Interest Group various government bodies, employers and senior management staff, representatives from institutes (SISO - IGs) of higher learning, and we are all here because of Total WSH. 24 Safety talk at Singapore Polytechnic Ladies and gentlemen, this is a rare gathering of stakeholders for Total WSH. Let’s make good use of this occasion to really delve into the various aspects of Total WSH. Let’s make a difference through Membership Total WSH, which is the theme for this Convention. In line with the theme of the Convention, we have invited a panel of distinguished Speakers to share with us a wide variety of topics related to 28 Welcome New Members Total WSH. SISO’s subscription to SafetyNow! This panel of distinguished Speakers reflects the multitude of stakeholders that have significant roles to cease with effect from to play in Total WSH, including representatives from government bodies, WSH professionals, HR 1 July 2019 professionals, medical doctors, senior management of commercial organisations, and representatives Advertisers of WSH-related Associations. 07 University of Newcastle 11 QSS Safety Products (S) Pte Ltd OFFICE BEARERS 2018 – 2020 14 PDS international Pte Ltd — Alcolizer President Mohd Ridzwan Bin Mohammad Hon. President Bernard Soh Hong Kuan mohdridzwan@siso.org.sg Seet Choh San 15 PDS International Pte Ltd bernardsoh@siso.org.sg seet@siso.org.sg — DeWalt Ong Pak Shoon Vice President pakshoon@siso.org.sg 17 Nitti (Asia) Pte Ltd Niranjan Arun Masurekar Ex-Officio Tan Yen Ping Winston Yew 18 MDIS niri@siso.org.sg yenping@siso.org.sg Deputy Director, Industry 19 Kee Safety Singapore Pte. Ltd Hon. Secretary Co-Opted Members Capability Building Department, 20 UVEX Darajit Daud Chow Choy Wah Workplace Safety and Health darajit@siso.org.sg Sam Ng Council, Ministry of Manpower 21 Messe Dusselfdorf Asia Pte Ltd Hon. Asst. Kenneth Seah Hon. Legal Advisor 25 SafetyFit Pte Ltd Secretary Sunny Tan Lee Kwok Weng 27 Honeywell Safety & Seah Liang Bing Jason E Tee Productivity Products liangbing@siso.org.sg Editorial Committee SISO Advisor Ong Pak Shoon Hon. Treasurer Ng Chee Meng pakshoon@siso.org.sg Roger Lim Boon Chiow Minister in Prime Minister’s Anurupa Sarkar roger@siso.org.sg Office & Kent Chai SISO Secretary-General, NTUC Mailing Address: Committee Members Chow Choy Wah Blk 167 Jalan Bukit Merah #02-13, Michelle Lam Mei San Hon. Mentor Alan Koo Connection One, Tower 5, michellelam@siso.org.sg Andrew H S Tan, PBM Quek Chin Tuan Singapore 150167 Eric Law Wei Kwang andrew@siso.org.sg Kenneth Seah ericlaw@siso.org.sg Jason E Tee Office Tel: 6777 5185 Fax: 6777 6896 Email: info@siso.org.sg SAFETY MATTERS is a quarterly publication of the Singapore Institution of Safety Officers and copyright of the materials Website: www.siso.org.sg contained in this publication belongs to SISO. Nothing in here shall be reproduced in whole or in part without prior written Opening Hours: 9am – 6pm permission from the Editor. Views expressed here are not necessarily those of SISO and no liabilities shall be attached (Monday – Friday) thereto. All rights reserved.
feature Report on INSHPO “I can do things you cannot, Workshop and Annual you can do things I cannot; together we can do great things.” Mother Teresa Business Meeting We are honoured and yet humbled that these distinguished Speakers have accepted our invitation and are taking time from their busy schedules to share with us different aspects of Total WSH. Therefore, on behalf of Singapore Institution Sam Ng of Safety Officers (or SISO), thank you dear Executive Committee Member Distinguished Speakers, for your most valuable (Co-Opt), SISO contributions. samng@siso.org.sg I would also like to thank Mr. Richard Wyber and his team from AIA Singapore. For the second consecutive year, AIA Singapore is strongly I am honoured to be elected as INSHPO Secretary-Treasurer for 2019-2020. The April 2019 Paris meeting was my first meeting with the Executive Council consisting of Barry Wilkes (from NEBOSH) as INSHPO President, Nathan Winter supporting this Convention as its main Sponsor. We certainly look forward to a long-term (from Safety Institute of Australia) as President-Elect, John Hollohan (from Board partnership with AIA Singapore for the Total of Canadian Registered Safety Professionals) as Vice President and Eldeen Pozniak WSH Convention as well as for other (from Canadian Society of Safety Engineering) as Immediate Past President. It was SISO programmes. also my first meeting with the board members from IOSH, ASSP, NZISM, KOSHA, AIAS and BCSP. Next, I would like to thank the Workplace Safety and Health Council and the Ministry of During the workshop, Nikki Wright from BCRSP provided a comprehensive update Manpower for the wonderful support they have on INSHPO Framework verification survey. The Framework is 3 years old and the provided for the Convention. In addition, I would President discussed the need to update the Framework and it was suggested to have like to thank the National Trades Union Congress’ the update once every 5 years. Jennifer McNelly from ASSP shared her experience U Associates, who have given us their fullest in US for Professional Framework and Tool Development Process. On the workshop support for the Convention. closing, 4 issues were identified. I would especially like to thank the many 1. Framework research and updating exhibitors who have joined this Convention. We 2. Survey and case studies did not expect so many exhibitors to participate 3. Marketing Framework to stakeholder in this Convention, so much so that we have 4. Cost to develop global tool or model local tool for the Framework to revise the floorplan to accommodate all the exhibitors. I urge all delegates to please find some The Board also time to visit them at their respective exhibition discussed opportunities spaces. for engagement at the World Safety Congress I would like to thank the Organizing Committee in 2020. CSSE and for this Convention, which is led by Mr. Chow BCRSP have offered to Choy Wah as Chairman as well as Mr. Eric Law as support representation Vice-Chairman. Choy Wah, Eric and the members of the INSHPO of the Organising Committee worked very hard participation at the for many months to present this Convention World Safety Congress. today. Consideration was given to the ability to Last but not least, I would like to thank the hold a workshop and delegates who are here with us today. Many Board meeting. Board of you also participated in the inaugural Total members from CSSE WSH Convention in 2018. Your continued and BCRSP will continue with the Singapore Accord at World Congress @ Toronto. support gives us the motivation to present this The Board agreed it as appropriate to apply for space at the World Safety Congress Convention. in 2020 to raise the visibility and impact of INSHPO. So ladies and gentlemen, again, on behalf of SISO, The Board discussed the need for an Interim Business Meeting in Milan this fall. welcome to the Total Workplace Safety and It was agreed that given the number of issues identified in the Annual Business Health Convention 2019. Remember we are a Meeting, a meeting is appropriate. Topics could include: membership, Secretariat, team; “When ‘I’ is replaced by “we” even ‘illness’ SOPs, 2020 budget and investments in projects. It is advised that an interim meeting becomes ‘wellness’.” – Scharf would be necessary. The 2020 Annual Business Meeting is planned in Auckland, New Zealand, June 2020. This aligns with the NZ Safeguard Conference from Let’s start collaborating and let’s make the 9-10 June 2020 and INSHPO members are encouraged to attend. difference through Total Workplace Safety and Health. On the last evening, a special gift was presented by Barry Wilkes to Terrie Norris, Past President of INSHPO for her outstanding leadership and distinguished Thank you. contributions to INSHPO. Safety Matters 03
feature Human Factors – Work Ability Index 50 cases more in over-exertion Edwin Yap control over work schedule, work pace, President-Elect of the Human and strenuous time management, etc. Factors and Ergonomics Society of Singapore (HFESS) movement In response to such trends, a research admin@hfess.org team at FIOSH has established some relationships that will create a more conducive working environment to S ingapore has made huge progress in workplace safety and health (WSH) performance in workplaces over the A long existing concept to explore is the work ability index (WAI). It was developed by the Finnish Institute of Occupational improve employees’ work ability. For instance: good work is facilitated through flexible working arrangements, proactive past five years. The fatal injury rate Health (FIOH) and The Finnish Post Ltd to leadership and good communication; good remained at 1.2 per 100,000 employed assess the work ability of workers through health is attributed to lifestyles, hobbies persons in 2018 and is striving to meet health examinations and workplace surveys and occupational safety; positive attitudes the expected target of 1.0 per 100,000 (Jääskeläinen et al., 2016). It is commonly are culminated through appreciation, employer persons by 2028. The number applied in occupational health care and trust and fair treatment; and finally, good of occupational disease incidences has research to develop and implement competence is developed through on-the- also decreased by more than 200 cases necessary actions to maintain and promote job training, interactive learning methods (WSHC, 2018). work ability. The WAI questionnaire and lifelong learning. developed by FIOH aims to gather data on Nonetheless, major and minor several health-related dimensions like the It is recommended that companies injuries have increased. Work-related number of illnesses workers currently have, conduct assessments to measure WAI musculoskeletal disorders (MSDs) have number of sick leave applied, perceived to gauge if current working conditions been the leading occupational diseases impairment due to their condition, etc. are ideal for their employees. Low WAI (OD) since 2017. Minor injuries due to in order to determine their index scores scores serve as indicators of risk of over-exertion and strenuous movement based on their responses. work disability and early exit for certain increased by more than 50 cases in 2018. employees (Ilmarinen, J, 2013). Such At least 14 industries saw an increase in It is worth taking initiatives to create a results will allow companies to plan for MSDs in 2018. The Community, Social good working environment to sustain health promotion programmes to improve and Personal Services sector was the employees’ work ability. In a study by work ability. For companies with existing highest contributor followed by the Khavanin et al. (2018), his team determined health programmes, comparing previous Accommodation & Food Services sector that WAI starts declining after the age of and recent WAI scores will determine if and the Construction sector. Given such 40. Other factors that contribute to low the existing programmes are effective or rising trends, there is growing interest on WAI values include low education, long require revision. Ultimately, cost-benefit how Singapore can further improve its job tenure, insufficient sleep and exercise, analysis using WAI data proves that it pays WSH performance in human factors. constant changes to the workplace, no to improve employees’ health as it will lead to higher work performance. Number of WRMSD incidence rate per WRMSD Cases 100,000 employed persons Developments in exoskeleton technology 400 12.0 were driven by the potential means to 350 9.9 9.5 reduce MSDs in the workplace. MSDs 9.4 9.3 10.0 300 9.0 9.4 9.6 comprise nearly one-third of lost time due 9.2 250 7.3 8.6 8.0 to workplace injuries and illnesses (Wolff, 200 6.0 2018). In the United States, insurance 150 costs for injuries from overexertion were 4.0 estimated to cost USD15.1 billion in 100 2.0 2012. The country’s Bureau of Labor and 50 Statistics also learnt that MSDs require a 0 0.0 2013 2014 2015 2016 2017 2018 median time of 12 days to recuperate as compared to eight days for other types of injuries. High occurrence of MSDs is also Figure 1: Number of work-related musculoskeletal disorders recorded from 2013 to 2018 attributed to many jobs in the workplace (Source: Ministry of Manpower) that require wielding heavy tools above 04 Safety Matters
feature the shoulder level, such as jobs in the auto- shoulder pain said wearing the exoskeleton making and construction industries. Most reduces/ removes their pain while of these jobs require human precision working. skills and coordination that cannot be eliminated or substituted with engineering In order to calculate the overall WSH index and automation. formula, three values are required. Porsche provides its assembly workers WAI can be calculated through the WAI who must lift their arms overhead questionnaire. The survey consists of The photo below illustrates the application of exoskeleton repeatedly to work on undercarriages with seven main questions with scores that can device to alleviate fatigue and MSD in the automobile exoskeletons. These lightweight, metallic range from the minimum seven marks to industry. structures are worn like backpacks the maximum 49 marks (Morschhäuser, attached to the arms and back to provide M., & Sochert, R., 2006). Simply put, a high proactive safety culture to work in tandem support for repetitive tasks known to value indicates good work ability while to see improvement in WSH performance. cause injuries. Exoskeletons aid the human a low value reflects unsatisfactory or Understanding your employees’ needs, body based on two mechanics: it either jeopardized work ability. creating a safe and healthy workplace to transfers external load subjected to the meet their needs and nurturing a dare to body to the user’s feet; or it reduces or Safety index can also be assessed care safety culture to enhance well-being delays muscle fatigue so users can work through surveys. The questions should will all work towards making Singapore one at peak performance for longer periods of be designed to cover WSH issues related of the safest and healthiest workplaces in time. to safety. Some contents commonly the world. evaluated include goals and objectives, Exoskeletons can be classified into two surveillance of worker’s health, current References types: active exoskeletons use actuators health promotion and WSH programmes, that augment the user’s strength and hazard identification and risk assessment, 3Q 2018 National WSH Statistic Infographic. help in actuating the human joints. These orientation and planning, etc. Responses https://tinyurl.com/yxolm72t models require a power supply to operate for each question will be summed up to Butler, T. (2016 Sept.). Exoskeleton technology: the actuators. Passive exoskeletons use derive a score that reflects the safety level Making Workers safer and more productive, part coils, springs and dampers to store energy of the company assessed. 2 (sessions 579). Proceedings of Safety 2017: from the user’s kinetic energy to support ASSE’s Professional Development Conference, Denver, CO body posture or motion. These models Safety culture index is determined through require no power supply as it uses stored four methods of assessment. Different CultureSAFE. https://tinyurl.com/y4nse2ld energy in their springs and elastic cords survey forms are given to managers, to create a restoring moment to create supervisors and workers to complete. The Germany’s Demographic Cliff [Chart]. lifting forces to augment arm and shoulder responses collected will be analyzed to https://www.visualcapitalist.com/germanys- demographic-cliff-chart/ muscles during lifting work. give a quantitative score. Safety culture consultants will conduct interviews Ilmarinen, J (2003) Work ability index: a tool for occupational health research and practice. MSD-related injuries are aggravated with company personnel, document 11th Annual EUPHA meeting, Rome, Italy by three ergonomic factors: awkward review and carry out site inspection for a posture, repetition and duration. qualitative assessment. Both qualitative Ilmarinen, J (2013) From work ability index and model to concrete actions. Exoskeletons are able to cushion these and quantitative data are combined to https://tinyurl.com/y6yfezc7 factors to help workers work without generate individual numerical values to Jääskeläinen, A., Kausto, J., Seitsamo, J., Ojajarvi, strain and longer durations. Some example six attributes that are being examined A., Nygård, C. H., Arjas, E., & Leino-Arjas, P. (2016). of jobs include repetitive heavy lifting, jobs by all four assessment tools throughout Work ability index and perceived work ability as requiring workers to squat or keep their the process. The average of these six predictors of disability pension: a prospective knees bent for long durations, strenuous attributes will be the safety culture index study among Finnish municipal employees. Scandinavian journal of work, environment & work that requires workers to lift their value of the company (WSHC). health, 490-499. arms overhead with heavy loads, awkward Khavanin, A., Malakouti, J., Gharibi, V., Khanjani, postures and long durations. The WSH index is the summation of three N., Mokarami, H., & Ebrahimi, M. H. (2018). Using key elements; health, workplace and Work Ability Index and work-related stress to One research team decided to put culture as measured through the three evaluate the physical and mental fitness of Iranian exoskeletons to the test by assessing their index methods explained above. These telecom tower climbers. Journal of injury and violence research, 10(2), 105. effects to delay maximal fatigue (Butler, elements are intertwined and complement 2016). The reseach team engaged a group each other. The WSH index is best McGee, Patrick (2019). Less strain, more gain. Health At Work, Pg 12 - 15. of participants to perform welding and represented by the formula below: painting simulations with and without Morschhäuser, M., & Sochert, R. (2006). Healthy wearing the exoskeletons to capture work in an ageing Europe. Essen: Federal Association of Company Insurance Funds. real-time performance and quality data. The findings were optimistic: workers The Promise of Powered Industrial Exoskeletons: wearing the exoskeleton were able Whereby: Reducing Occupational Injuries One “Lift” at a Time. work longer and increase quality weld https://exoskeletonreport.com/2018/04/the- by 73%. This was possible because the promise-of-powered-industrial-exoskeletons- exoskeleton maintains fine motor control reducing-occupational-injuries-one-lift-at-a-time/ of muscles to postpose fatigue for welders Wearable Exoskeletons to Reduce Physical involved in static work and painters Load at Work | | Blogs | CDC. Finally, it is important that companies https://blogs.cdc.gov/niosh-science- involved in dynamic work. Miraculously, understand that it takes high work ability, blog/2016/03/04/exoskeletons/ some participants with history of chronic conductive workplace environment and Safety Matters 05
feature Take time to take care of your WSH Dr. N. Venkataraman Principal Consultant venkat@fidesglobal.asia R ahul was going around the workplace for his weekly inspection. He saw Chin Yei doing things differently. Rahul pointed out to Chin, “Taking shortcuts does not make company richer but you will be cutting your life short”. Rahul patiently explained the hazards on the ground to Chin, who quickly understood his mistake. Rahul remarked, “Remember to work safe today and every day, Heaven will wait”. It was cloudy at 2pm and skies became dark, as if night wants to see the day off. Lightning roared in the clouds. He quickly advised his fellow workers and said, “Lightning may not strike the same place twice, but it may strike our place once”. After an hour, skies opened, as if to remove the darker side of life. Rahul continued his inspection. At the machinery area, he found “Following safety rules one of the operators not operating the machine correctly. He is like boxing; if you keep realised the operator was not following the safety procedures. your guard up, you’re less Advising the operator, Rahul said, “Following safety rules is like boxing; if you keep your guard up, you’re less likely to get hit in likely to get hit in the face”. The operator realised his mistake and quickly put on the the face”. machine guarding. Rahul further highlighted that there is only a fine print between “safe” and “sorry” and that one should not cross it. Rahul explained that “following safety procedures and warnings will not put your family in mourning” and “only idiots ignore safety rules, even if procedures are not fool proof”. The operator acknowledged his error and promised to “make safety a way of life”. During the evening briefing, Rahul shared on the outcome of the inspection conducted that day and his observations about the behaviour of the operators. Rahul went on to ask his fellow colleagues about the next day’s activities and the procedures to follow. None replied confidently. Rahul said, “Do not be afraid to ask a dumb question. It is less costly with than a dumb mistake”. He stressed on the importance to take a few minutes every day to observe the place, and look for potential hazards, which may endanger the life of the worker and his/her colleagues. He mentioned that there is no room for excuse by saying that there is no time or that the boss wants timely completion. A small STEP (Safety Timeout by Each Person) can make a big change, as after all, “Safety is by no means an accident”. Workers gave a big applause and together their voices echoed “I will take care of my safety and OUR SAFETY”. The meeting ended and they went to their work as assigned. The day came to a close. Rahul received a call from his daughter. Speaking with his daughter with pride and happiness, Rahul said, “I take time to take care of myself and my co-workers so that we can return home safely.” 06 Safety Matters
feature Soon Boon Chew Principal Consultant, CultureLab bcsoon@culturelab.asia Three Ways to Achieve Zero Accidents, but only One is Right If you ask someone, “What is good safety performance?” I bet the answer will be “no accidents.” Defenses as Planned vs. Defenses as Exist When we talk about defenses, it is essential to distinguish between defenses as planned (DAP) and defenses as exist (DAE). One day, I asked a factory technician how he contributes to safety DAP is a plan or intention. DAE is what exists in reality. There is in his workplace. He replied, “My company goal is zero accidents. often a gap between the two. Whatever I do, as long as I don’t have an accident, I contribute to safety.” A classic example is the Deepwater Horizon accident. The oil rig had eight layers of equipment, as well as procedural defenses That technician was using the bench drill machine to process an against backflow of oil from the well. These layers were their iron block. There was a retractable shield, which he should have “defense as planned.” The accident happened because their pulled into place after mounting the block to protect himself “defenses as exist” were so porous—like Swiss cheese—that not a from potential flying debris. He did not do so. When I asked him single layer could block the hazard. why not, he said, “This task just takes a few seconds. Nothing will happen. I have done it many times already.” He has not had an Ironically, a day before the accident, a group of BP senior accident (yet), but what he did was unsafe. executives boarded the rig to celebrate a safety milestone. Workers on the rig had gone seven years without a lost-time There are three ways to achieve a record of zero accidents: accident! This, again, shows that accident rate is not an accurate • Easy way – under-reporting of accidents indication of safety performance. What really impacts your safety • Unreliable way – relying on luck, i.e. watching safety happen performance are not the defenses that you plan to have (or think rather than making it happen you have), but the defenses that actually exist. • Reliable way – having good defenses What are good defenses? How you get to zero matters. The easy way leads you to an illusion, While good defenses must not be porous, they are usually which is self-deceptive. The unreliable way does not give you not impervious. There will be holes (known as residual risks) staying power. Only the reliable way leads you to zero consistently even in good defenses. These holes exist because, beyond a and predictably. Safety is not simply the absence of accidents; it is certain point, reducing their sizes requires a disproportionate the presence of defenses. amount of resources. As long as the residual risk is deemed “as low as reasonably practicable” (or ALARP), the defense is considered good. Big holes in the defenses When the holes in the DAE become unreasonably big, they weaken the defenses. Some holes are promptly detected through safety processes, such as supervision, inspection, audit, and near-miss reporting. The corrective and preventive actions taken will shrink the holes. 08 Safety Matters
feature Some holes are not detected. For example, employees may follow of jumping to conclusions and trying to fix them, start listening to procedures but at a superficial level, such as ticking the boxes of them and involving them more. safety checklists without actually carrying out the checks. Based on the paperwork the defenses existed. In reality however, they When it comes to involvement, employees know the difference did not. This provides an illusion that the defense is working. between a symbolic effort and a meaningful one. A symbolic one is when the manager makes most of the decisions, asks for feedback Some holes are accepted. When employees skip a safety step occasionally, and expects to hear affirmation. A meaningful one to save time and effort, and do not experience any accident, the happens when the manager sees the employees as key players, short-cut can gradually become the norm. Known as normalisation really listens to them to understand their perspective, and works of deviance, the holes increase in size over time and are accepted. with them to address their concerns. One example of a common normalisation of deviance is answering Asking great questions the phone while driving. Because the driver is unlikely to have an If you want to find the answers, start by asking the right questions. accident (at least initially) when doing so, it becomes a habit. An You only get answers to the questions you have asked. Besides accident will happen when all other defenses fail simultaneously; asking “What is our accident rate?” management can ask: such as, driving on an eventful day when the driver is tired, it is raining and the traffic is heavy, and he answers a call as usual. • Do we have a sound DAP? • Where are the gaps between our DAP and DAE? How do I Closing the gap between DAP and DAE know? • What would our technicians say about our DAP and DAE? Embedding Chronic Unease • Is our culture supporting or hindering the process of Chronic unease is a healthy scepticism about what you see and do. translating DAP to DAE? It is about inquiry, probing deep, and not taking things for granted. • What plans do we have to close these gaps in the next Chronic unease prevents the holes from getting bigger, through three months? The next year? employees who feel uneasy about deviating from procedures and • What is needed from me? who would raise concerns. This concept is easy to understand, but difficult to implement: you cannot just tell employees to report When you shift your focus onto defenses, slowly but surely, the near-misses or non-compliance and expect 100% cooperation. accident rate will sort itself out. When you achieve the goal in this Putting the onus on the employees because it is the “right thing to way, not only will you know it has been achieved, but you will also do” is not a reliable approach. know how to replicate the results year after year. Before chronic unease comes a climate where people feel psychologically safe to speak up. Let’s say an employee notices a References machine which is producing a rattling noise. He suspects that the machine might explode at any time, and raises his concerns to his 1. United States Coast Guard. Deepwater Horizon Accident Investigation manager. Would the manager listen to him or dismiss his concern? Report. 2010. pg. 32 Let’s say his manager decides to stop work for a few days and calls 2. Conklin, Todd. Pre-Accident Investigations: An Introduction to in an expert for a diagnosis. If it turns out to be a false alarm, how Organizational Safety. Boca Raton: CRC Press, 2012. would the manager respond? If he decides to blame or ridicule the employee, he can forget about embedding any shreds of chronic 3. Edmondson, Amy C. The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. Hoboken: unease. What prevails instead is a culture of silence. Wiley, 2019. Obtaining operational intelligence 4. Mathis, Terry L., and Shawn M. Galloway. Steps to Safety Culture The frontline employees who deliver products and services are Excellence. Hoboken: Wiley, 2013. privy to the most important safety and operational data the company has available. They can tell you why the gaps between DAP and DAE exist, why they do what they do, and what improvements can be made. In most instances, when employees don’t follow procedures, they have semi-sensible reasons. Instead Safety Matters 09
REPORTS SISO’s Participation at Sports Safety 2019 Sharon Tham Assistant Executive, SISO membershipadmin@SISO.org.sg S port Singapore organised the Sports Safety 2019 at the Singapore Sports Hub on 30th March 2019. This is an annual event aimed at promoting safety in sports. Ms. Grace Fu, Minister for Culture, Community and Youth, Life-Saving Certification was the Guest-of-Honour. Mr. Bernard Soh, training session which was a highlight of the President, Mr. Darajit Daud, Honorary Secretary, day’s events. Mr. Roger Lim, Honorary Treasurer, Mr. Seet Choh San, Honorary President, and Mr. Mohd Ridzwan Bin Mohammad, Executive Committee Member, attended the event. The event included exhibition booths where participating organisations displayed their products and services related to sports safety. SISO also participated by taking up an exhibition booth to promote SISO and SISO Academy. In addition, there was a Cardiopulmonary Resuscitation and Automated External Defibrillator (also known as CPR & AED) Life- Saving Certification training session which was a highlight of the day’s events. Many of the trainers at the session were also SISO members who had volunteered their time and effort to participate in the training session. 10 Safety Matters
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REPORTS Meeting with Mr Melvin Yong, Assistant Secretary-General, NTUC, and Director, U Associate, NTUC In attendance from SISO were the following: O n 28 May 2019, SISO’s Executive Committee, led by Mr Bernard Soh, President, met with Mr. Melvin Yong, Assistant Secretary-General, NTUC and Director, U Associate, Mr. Bernard Soh, President Mr. Darajit Daud, Honorary Secretary NTUC. The purpose of the meeting was to introduce the Mr. Roger Lim, Honorary Treasurer Executive Committee to Mr. Yong in his capacity as the new Mr. Eric Law, Executive Committee Member Director of U Associate NTUC. Ms. Michelle Lam, Executive Committee Member Mr. Ong Pak Shoon, Executive Committee Member Mr. Tan Yen Ping, Executive Committee Member Mr. Yong attended the meeting together with Ms Angeline Mr. Kenneth Seah, Executive Committee Member (Co-opt) Lee, Deputy Director, U Associate, and Ms Winnie Ng, Lead Mr. Sunny Tan, Executive Committee Member (Co-opt) Specialist, U Associate. Mr. Quek Chin Tuan, Executive Manager, SISO Ms. Isabella Yeo, Manager, SISO Academy The one-hour meeting touched on the challenges that Mr. Jeffrey Lua, Senior Executive, SISO Academy WSH Professionals were facing in general and reasons for people to opt for a career in WSH. There was also a brief discussion on how SISO and NTUC/U Associate can continue its collaborative relationship that was started four years ago in 2015. Quek Chin Tuan SISO’s Executive Committee and staff with Mr Melvin Yong, Assistant Secretary-General, NTUC and Director, U Executive Manager, SISO Associate (sixth from left), Ms Angeline Lee, Deputy Director, U Associate (9th from left), and Ms Winnie Ng, Lead executivemanager@SISO.org.sg Specialist, U Associate (3rd from right). SMRT Safety and Security Day 2019 SMRT held their Safety and Security Day 2019 on Thursday, 18 April 2019 at the SCRS Clubhouse. The theme for the event was “Make Every Moment Safe and Secure”. More than 3,000 SMRT staff and associates attended the event which saw various activities and talks. These include a Safety Moment On-Stage Quiz for SMRT staff and talks on Total WSH conducted by the Workplace Safety and Health Council and Active Mobility by the Land Transport Authority. The event also included a Safety & Security video sharing, Excellence Awards Presentation, a Photo Competition Awards Presentation and a concurrent exhibition. As part of its outreach programmes, SISO participated in the event with a talk by its representative, Mr Steven Tan, on Work-at-Height. In addition, SISO also took up an exhibition space to showcase SISO’s “Make Every Moment Safe and Secure”. programmes and activities. 12 Safety Matters
REPORTS SISO Academy and Columbia Southern University Sign Articulation Agreement C olumbia Southern University (CSU) and SISO Academy have signed an Articulation Agreement that will allow any graduate from SISO Academy’s Specialist Diploma in Workplace Safety and Heath to be provided up to 21 credits exemption for CSU’S Bachelor of Science in Occupational Safety and Health Isabella Yeo (OSH) degree programme. This Agreement took effect Manager, SISO Academy Pte Ltd from 20 May 2019, trainingmanager@siso.ogr.sg Signing of Articulation Agreement This Agreement will provide SISO’s Specialist Diploma In addition, Ms Isabella Yeo, Manager, SISO Academy, in Workplace Safety and Heath graduates with an has been nominated to serve as one of the members alternative route to further their education in the field on CSU’s Advisory Board for the Occupational Safety of workplace safety and health. This degree programme & Health programme. This nomination is extended has been identified as Qualified Academic Program to Isabella in her personal capacity. The objective of (QAP) by the Board of Certified Safety Professionals this board is to review and provide advice on the skills (BCSP). This programme will also allow graduates to and knowledge required of the OSH programme and pursuit Certified Safety Professional (CSP) designation to address the latest trends and best practices of upon completion of the programme. the industry’s needs for the next generation of OSH professionals. CSU is an online university based in Orange Beach, Alabama, United States of America. Founded in 1993, Members of Advisory Board CSU is a subsidiary of Columbia Southern Education For further information about the Agreement with Group. The University strives to change and improve CSU, please contact Ms Isabella Yeo, Manager, lives through higher education by enabling students to SISO Academy at trainingmanager@siso.org.sg. maximise their professional and personal potential. CSU offers online degree programs at the associate, bachelor, master, doctorate or certificate levels in a multitude of areas such as occupational safety and health, fire administration, criminal justice, business administration, human resource management, health care administration and more. CSU also features undergraduate and graduate certificate programmes to provide focused training in specialized areas for adult learners. The University strives to change and improve lives through higher education by enabling students to maximise their professional and personal potential. Safety Matters 13
REPORTS Total Workplace Safety and Health Convention 2019 – “Making the Difference Through Total Workplace Safety and Health” Central Medical Facility, Pengerang, Johor, Malaysia, who spoke about the health management system at the PETRONAS Refinery and Petrochemical Corporation’s (PRPC) Refinery and Petrochemicals Quek Chin Tuan Integrated Development (RAPID) Project Executive Manager, SISO in Pengerang, Johor; Mr. Darren Brunton, executivemanager@SISO.org.sg Chairman, IOSH Singapore Branch, who presented on the topic of “No time To Lose Total WSH Convention 2019 – Working Together to Beat Occupational T he Total Workplace Safety and Health Convention 2019 was held on 9 April 2019 at the Devan Nair Institute (e2i). Cancer”; Ms. Lucy Tan, Chief Human Resource Officer, NatSteel Holding Pte Ltd, who shared with the delegates about With a theme of “Making the Difference NatSteel Holding’s Total WSH practices; Through Total Workplace Safety and Mr. Edwin Yap, President-Elect, Human Health”, this Convention had strong Factors and Ergonomic Society of support from the Ministry of Manpower, Singapore, who spoke about “Human the Workplace Safety and Health Council, Factors – Work Ability Index”. the National Trades Union Council, the Singapore Human Resources Institute, and Last but not least, Mr Yap Jian Jie, AIA Singapore. Principal Chemist, Singapore Test Services Pte Ltd, spoke about STS’ latest This year’s event took a refreshing development in terms of Indoor Air Yoga Introductory Class at the Total WSH Convention approach to underscore the holistic focus Quality: Remote Monitoring and Data 2019 on safety and health at the workplace. Analytics. Prior to the start of the Conference at 8am, there was a complimentary The Speakers reflected the multitude Yoga introductory class for interested of stakeholders that have significant delegates of the Conference. The event’s roles to play in Total WSH, including main sponsor AIA Singapore also shared representatives from government bodies, details about its Vitality Programme at the WSH professionals, HR professionals, Conference as well as at the exhibition medical doctors, management of area. commercial organisations, and representatives of WSH-related About 250 delegates attended the Associations. SISO is humbled that these Convention and the the panel of distinguished Speakers accepted the distinguished Speakers did not disappoint invitation and took time from their busy these delegates by sharing their schedules to share on different aspects of Delegates participating in the Questions & Answers session knowledge and practices in Total Work Total WSH. Safety and Health Management. The distinguished Speakers included: Compared to the inaugural Total WSH Mr. Richard Wyber, Head of Vitality, AIA Convention in 2018, the number of Singapore, who shared on AIA Singapore’s companies participating in the concurrent efforts in incentivising and facilitating exhibition tripled in number. This is an occupational health management in excellent reflection of the event’s success. Singapore; Ms. Ong Peh Woon, Senior Assistant Director, Total WSH, Workplace At the end of the Convention, feedback Safety and Health Council, who provided from the delegates who attended the an ideal overview for the Convention inaugural event was very positive. In by sharing on the The Total Workplace particular, nearly 90 percent of the survey Safety and Health Programme; Dr. Abu respondents said they plan to attend the Hasan Samad, Chief Medical Officer, PIC next edition of the Convention. Delegates visiting the AIA Singapore pavilion 16 Safety Matters
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REPORTS Safety Interest Group (SISO - IGs) WAH protection and fall prevention at volunteers among our members and even construction worksites. The onsite WAH expand it to form other interest groups to clinics and the contribution by our WAH address other WSH issues. The meeting clinic volunteers were well received by unanimously supported the consensus to the industry and authorities. Among these form 3 other interest groups under the WAH clinic volunteers, a core group of 6 flagship of SISO-IG, namely ordinary members and 2 EXCO members James Tay TAY International Pte Ltd got together and formed the WSH-IG in I) Facility-management IG jtay_biznet@yahoo.com.sg May 2018. The intention was to continue II) Vertical Landscape IG, and to support WAH related promotional III) Lifting IG activities organised by SISO and/or Introduction on SISO-IGs industry stakeholders. In the coming months, SISO-IG is planning The SISO interest groups initiative to organise and hold engagement sessions was germinated and grown among a Moving forward among SISO members to recruit volunteers number of SISO members who came On 21st Nov 2018, the WAH-IG gathered for its interest groups, particularly from forward and participated as WAH clinic its WAH clinic volunteers and conducted subject matter experts in the above fields. volunteers. These members responded a feedback and review session. The 22 Meanwhile, ideas coming across the whole to the request from MOM and WSHC attendees explored grounds to further institution on how best to advance and for volunteers to share their expertise on grow the number of WAH-IG liked enhance this endeavour are most welcome. There were two key speakers at the above event: Mr. Sunny Teo explained the operational differences and constraints between temporary installed gondola and BMU (Building Maintenance Unit). BMU are permanent suspended work platform system installed on the roof of high rise building in central business area where access by MEWP is not feasible owing to space and height constraint. Telescopic Boom to extend and retract to the desire position. Mr. Sunny Teo, General Manager with Tractel Singapore Pte Ltd, spoke on Turret houses the lifting hoists and all its safety “Hazard and Safe working access when devices. using horizontal lifeline and suspended scaffold (gondola & BMU)”. Sunny have more than 30years of experience in suspended work platform and fall Rotating Ring allows the protection solutions. Sunny also sits in platform to be place at a safe numerous MOM committees contributing access and egress location. as subject matter expert in this particular field. Mr. Sunny presented an overview on the Swing bar to rotate and engage the subject of suspended work platform with platform to be in line with the façade. Traversing wheel to traverse the BMU to the desire location in a safe manner. emphasis on the challenges relating: i) Installation and erection, commissioning as per design ii) Maintenance by competent technician Mr Sunny also highlighted the safe application of Horizontal Lifeline System – a fall iii) Training of operators particularly protection system that is complementary to BMU access system. Sunny described and related to façade design and weather. explained the function of each of the build-in safety features would prevent the BMU’s iv) Rescue and emergency response cage from failure during operation. 22 Safety Matters
REPORTS Does the horizontal lifeline need to be inspected once every 12 months even if we hardly use it? Suggestion from the expert: The lifeline should be inspected once every 12 months to ensure that the system is maintained at its safe operational condition as per intended design. Frequency of inspection should not be limited to once every 12 months. As usage intensified, more inspection should be carried out. SISO-IG is contactable via SISO Executive Manager’s email address or SISO Academy Drop Box. Here are some takeaways from the discussion WAH-IG’s recent workshop WAH-IG held its first half day workshop on Is it a correct practice that horizontal lifeline should be 29th March 2019 (Friday). The focus was inspected and maintained by only the manufacturer? on WAH hazard associated with works on Why other personnel are not recommended to perform external building façade. inspection and maintenance? The workshop attracted a lot of interest Suggestion from the expert: among 30 participants, few of them who Not all manufacturers have common operational particularly attended to seek solution for and safety features in design and construction. difficulties they came across on their job. Manufacturers are not obligated provide product The Q&As session which lasted for more guarantee if servicing and maintenance are not carried than one hours was actively participated out by their trained staff or contractors. Thus it is by the gathering. The discussion centred in the best interest of end users to go back to the on problems related to lifelines and manufacturer for service and advice. suspended work platform encountered by the participants in their past projects. Mr. Christopher Tay from Campus Corner, next shared with the audience a rescue kit that has been adopted by SCDF. Mr. Christopher Tay demonstrated on how the rescue kit should be mounted and operated on a tripod as the anchorage point. The R-ALF Pulley has a built-in over-speed braking mechanism that would lock itself and enable to hang on when a fall occurs. It can be used both for rescue operation and hauling load. It is reassuring to learn that the fall arresting device can automatically lock itself and prevent a free-fall. This pulley can be locked in either direction. To release the locked rope, you simply have to give the rope a tug. It is a simple and yet effective rescue solution (even for end users who are not highly trained). Safety Matters 23
REPORTS Safety talk at Singapore Mohd Ridzwan Bin Mohammad Executive Committee Member, SISO mohdridzwan@siso.org.sg Polytechnic S ingapore Polytechnic initiated a safety talk to introduce workplace safety and health curriculum to about 100 students from the Schools of Civil Engineering as well as Architecture Mr Ridzwan shared some of the risk and incidents that could occur at different parts of the construction phases including site preparation, piling works, architectural works and occupy and and The Built Environment. At the talk, Mr Lim Chee Leong from operate phase. WSH Council touched on Design for Safety with case studies on workplace incidents and Mr Ridzwan Mohammad from SISO With each case study, the student were told of potential accidents shared on Risk Management and Total Workplace Safety and they may be exposed to in the working world and how they can Health. The safety talk was held on 24 April 2019. be a ‘superhero’ to save ‘mankind’. The story continued with the students as the superhero characters with the ability to ‘save the Ridzwan’s talk injected some humour on young adult’s perspective world’ by being safety advocates who were able to identify at-risk on “You Only Live Once”, also known as “YOLO”, to drive home acts and conditions at each phase of the construction and lead the the message that people actually live everyday but die once. He ‘rest of the world’ to defeat at-risk behaviour. engaged the students using caricatures of Charlie Brown and his dog, Snoopy, to explain workplace safety. The safety talk included the storyline of the much- hyped movie blockbuster, Avengers: Endgame, to underscore that stakeholders have a role to play in workplace safety and health. Dressed as Tony Stark, also known as Ironman in the movie, Mr Ridzwan explained the key phases of a typical construction project and the importance of a ‘Safety Universe’, akin to how the Marvel Universe was made with each Avenger movie linked to one another. “You Only Live Once”, 24 Safety Matters
MEMBERSHIP Welcome New Members (April - June 2019) PROFESSIONAL Name Job Title Employer Name Job Title Employer Alagarsamy N.A. N.A. Simon Saviour Assistant ST Engineering Land Venkateswaran Manager Systems (Advanced Material Alam Muhammad WSHO Zhengda Corporation Pte Ltd Engineering Safiqul Tan Cheng Boon WSHO Exion Asia Pte Ltd Chan De Song HSE Manager Keppe Infrastructure Teo Chong Meng General Manager Sing & San Construction Pte Chandra Kumar Section Head Sembcorp Marine Integrated Ltd Vendesan (HSE Operations) Yard Pte Ltd (@Pandan Yard) Thein Than Oo OEHSS Executive Union Services (S) Pte Ltd Chang Hiang Peng WSHO Or Kim Peow Contractors Thong Kian Leong Safety Manager Sage Shield Safety Pte Ltd Consultants Pte Ltd Huang Li Xia Alicia Senior Ministry of Manpower Tong Chee Hong HSE Specialist ABB Pte Ltd Investigation Vikneshvaran Regional HSE CH2M Hill Singapore Pte Ltd Officer Selvadurai Manager Asia Islam Md Foridul WSHO Tritech Engineering & Testing Yeo Yong Moh Deputy Head Of Jurong Engineering Limited (Singapore) Pte Ltd Department Joelyn Liew Ren Ai Senior EHS Seagate Singapore Engineer International Headquarter Pte Ltd ASSOCIATE Karuppiah Kumaravelu N.A. N.A. Name Job Title Employer Koh Jun Wei Regional HSE Intertek Testing Services (S) Ang Chin Huang Division Safety SMRT Trains Ltd Manager Pte Ltd Officer Lim Hong Kuan Safety Manager United E & P Pte Ltd Cheng Chee Guan Senior Engineer Seagate Singapore Lim Roger Project EHS Asia Piling Co Pte Ltd Austinic International Headquarter Manager Pte Ltd Lin Qiuhuang Assistant China Construction (South Cher Liew Poo Team IC Mindef Corporate QEHS Pacific) Development Co Pte Christopher Manager Ltd Lim Chin Chin Forensic Scientist The Forensic Experts Group Md Ziaul Karim Facility ST Synthesis Pte Ltd Lim Sin Soon Warrant Officer Artillery Institute Management Service Executive Low Hak Chia Trainer Singapore Armed Forces Mohamad Kholid Bin Safety Manager JCDecaux Singapore Pte Ltd P. Raza Aircraft Engineer Mindef Mohd Khozin Tan Yew Meng WSHO Incorporated Builders Pte Ltd Momenuzzaman Syed WSHO PEC Ltd Tay Chee Kheng Infuntry Leader Mindef Nurul Asshekin General Manager KBA Training Centre Pte Ltd Teo Chee Kheong Life Support & Mindef Mustapha - Le Masson Vincent Survival Omar Bin Ahmad Safety Manager C&W Services (S) Pte Ltd Thulasinga Sankar SHE Officer Exyte Singapore Pte Ltd Palani Chockalingam Senior Application 3M Singapore Wee Peng Choon Warrant Officer Mindef Engineer Peh Swee Chong EHS Executive Eagle Services Asia Pte Ltd COMPANY Poh Hui Min Principal Engineer Soitec Microelectronics Added Advantage Asia Pte Ltd Singapore Pte Ltd Management Development Institute of Singapore Saravanan S/O EHS Manager Vrobal Energy & Resources PPE Distribution (S) Pte Ltd Latchemenan Pte Ltd Shah M Kibria HSE Coordinator PM Asia Project Services Pte Ltd SISO’s subscription to SafetyNow! to cease with effect from 1 July 2019 SISO has been subscribing to SafetyNow! (formerly called SafetySmart! Online) for many years. Safe- tyNow! is an online library of safety training solutions sourced from American safety professionals. This subscription is for SISO professional members and associate members to access and make use of the safety training materials. However, we have observed that very few SISO members have been making use of this facility while the cost of subscription has increased significantly over the years. Therefore, from 1 July 2019, SISO will be discontinuing the subscription to SafetyNow!. We will be on the lookout for alternative cost-effective means of providing training materials to our members and will inform SISO members once we find an alternative to SafetyNow! Safety Matters 28
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