ROYAL COMMISSION LESSONS FROM THE - AIST Member Magazine - Australian Institute of Superannuation Trustees
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
XXX AIST Member Magazine Edition 22 – March 2019 LESSONS FROM THE ROYAL COMMISSION Super in a Digitising Hot jobs changing climate the nest-egg in super 18 23 26
Contents XXX XXX Edition 22 – March 2019 From the CEO 02 Super news 03 Should super funds buy up the farm? 14 AIST Awards night 16 5 Super in a changing climate 18 SuperGrads honoured Digitising the nest-egg experience 23 AIST Advocacy Super job market – what's hot 26 Helping to shape super 7 Industry farewells Member news Calendar of events 30 Back and retirement outcomes Garry Weaven AIST's advocacy aims to improve the retirement outcomes of the millions of working Australians who belong to profit-to-member funds. Our recent and ongoing advocacy and policy work includes: `` Effective engagement with members `` Research that highlights the superior of Parliament on the value of the equal performance of profit-to-member funds Interview with 10 representation system and why they are different `` Ensuring that members of profit-to- `` Engaging with regulators and other CLARE member funds get a fair deal on insurance stakeholders on ways to ensure Indigenous communities get a better deal from super O'NEIL `` Appearing before Parliamentary inquiries 23 Lessons of the on insurance and other key policy matters `` Strong media coverage across TV, radio, Royal Commission print and online on key policy issues `` AIST Governance Code to promote best practice in the profit-to-member industry `` Active participation in the super gender gap debate, including highlighting the `` Ongoing engagement with regulators need to remove the $450 monthly income about the need for effective fee and cost threshold disclosure `` Thought leadership on housing affordability `` Support for the Women in Super policy of a $1000 super boost for low income earners and its impact on retirement `` Strong support for the existing default fund `` Fostering collaborative arrangements across the profit-to-member sector to selection system which we believe serves benefit fund members working Australians best EDITORIAL COPYRIGHT Editor Janet de Silva No part of this publication may be reproduced, stored in a retrieval system or Phone 03 8677 3800, jdesilva@aist.asn.au transmitted in any form or by any means, electronic, mechanical, photocopied, Sub-editor Tyrell Mills recorded or otherwise without the permission of the publisher. Phone 03 8677 3842, tmills@aist.asn.au Graphic Designer Kyle Dean DISCLAIMER @aistbuzz AIST does not necessarily recommend the products and services advertised in SuperTalk. All details were correct at the time of printing. Australian Institute of Superannuation Trustees Level 23, 150 Lonsdale Street Melbourne VIC 3000 is the official magazine for the Phone 03 8677 3800 Australian Institute of Superannuation Trustees. Email info@aist.asn.au
Solid growth for AIST TO RAMP XXX SUPER NEWS XXX UP ADVOCACY dominant profit- IN CANBERRA From the AIST is set to ramp up its to-member super CEO advocacy in Canberra this year following the release of the Productivity Commission report and key findings from the Royal Eva Scheerlinck Commission. Chief Executive Officer, AIST Australia's profit-to-member super sector has continued to With an early April Budget grow solidly, with the sector now well and truly the dominant and a Federal election to be held in May at the latest, the player in Australia's $2.7 trillion retirement savings system. 2019 has started with a bang. No easing into the new year for the industry. In a little over a month, first six months of the year will we have had a suite of recommendations from both the Financial Services Royal Commission and be particularly busy. Meanwhile uncertainty remains over a suite Productivity Commission to digest and plenty for AIST to advocate for in our important role as the of bills relating to super that representative body for Australia’s $1.4 trillion profit-to-member super sector. are currently before Parliament. This includes significant reforms to insurance and auto- Covering banking, insurance Commission’s views on default fund promoting our member funds to a consolidation in the Protecting and superannuation, the royal selection, there is plenty in its final consumer audience. Your Super Bill. commission into financial services report of the super system that AIST’s commitment to high AIST will also use its put the spotlight on many instances reinforce the benefits and strengths standards of fund governance in the presence in Canberra to of shocking misconduct across of the profit-to-member model. sector and trustee education have reiterate to all members of banking and for-profit retail super Both the royal commission benefited the sector in establishing Parliament the importance funds. By contrast there were very and Productivity Commission a solid base on which to further of keeping to the timeline to few adverse findings relating to the recommended that Australian build consumer trust. increase the Superannuation profit-to-member super sector. workers only have one super We remain committed to Guarantee rate to 12% by Indeed, it is very clear from all account. The Productivity providing your fund with the highest 2025. The recently released the evidence that was presented Commission was more prescriptive levels of support, professional Productivity Commission has to the commission in submissions, about this than the royal commission development and opportunities to called for a halt to the 12% witness statements and in oral and no doubt the debate around network with peers. timeline, pending a review. evidence, that the profit-to-member the desirability of this and the As always, we have a packed AIST's popular annual super sector has a lot to be proud mechanism for implementation program of events and training Chairs Forum will again be held of. As the hearings progressed will be hotly debated throughout for the year. In addition to our in Canberra later this year in the media coverage of our sector the year. AIST agrees that the vast signature events like the Conference August. became more and more positive majority of Australians only need of Major Super Funds (CMSF) in with many journalists highlighting one super fund, but not necessarily March and AIST’s Super Investment Driven by a range of factors, of profit-to-member funds. APRA's the fundamental difference between the same fund throughout their (ASI) conference in September, including members switching out latest annual statistical bulletin puts `` For further information of retail funds following evidence the five-year average annualised For more information about the profit-to-member funds and retail lives. we will be introducing a one-day 2019 Chairs' Forum please contact funds – namely that profit-to- AIST member funds are now symposium for risk management revealed at the Royal Commission rate of return across the profit-to- Maryann Mannix-White at member funds are set up only to in a prime position to leverage the professionals and training for hearings, profit-to-member funds member sector at between 8 to mmannixwhite@aist.asn.au serve members. public’s trust in the profit-to-member contact centres. Our flagship now collectively manage more than 9.3 per cent, compared to 7 to 8 Our sector’s passionate pursuit brand. There is a real opportunity governance training, the Trustee $1.4 trillion. percent in the retail sector. Industry of members’ best interests and to further educate members and Director’s Course, will continue to Both public-sector and industry funds were the highest performers. returning profits to members was the wider public about the profit-to- lead trustee development options funds grew by about 10 per cent The statistics also show strong rewarded with significant inflows member difference and the benefits in 2019. We also look forward to in the 12 months to June, 2018 growth in MySuper products, from retail funds into the profit-to- this brings to members’ retirement. welcoming you to our new webinar (the latest available APRA data), which now manage nearly $700 member fund sector. AIST is proud to reinforce series, honouring our commitment with industry funds managing billion in members' savings, Similarly the Productivity this message in our dealings with to delivering education in a format $631 billion in super savings. compared to just $400 billion a Commission’s review of super government, the media, regulators that suits you. This compares to industry funds few years back. efficiency shed a very positive and other key stakeholders. The AIST team looks forward managing $543 billion in the Using APRA's data, actuarial light on the persistent, long-term We are committed to a strong to working with you all in what previous 12-month period and firm Rice Warner has predicted outperformance of our sector. advocacy program in the year promises to be another busy year. $195 billion, only a decade ago. that industry funds will pass the While AIST does not support the ahead and a heightened level of There is also plenty to $1 trillion mark in 2024 and corner celebrate about the performance 37 per cent of the market by 2030. AIST CEO Eva Scheerlinck at Parliament House ahead of last year's Chairs' Forum attended by the chairs of 25 AIST member funds. 02 SUPERTALK – March 2019 SUPERTALK – March 2019 03
IFM Investors was created by investors for XXX SUPER NEWS SUPER NEWS XXX investors and is one of the few truly-aligned fund managers in the world. Along with our owners – 27 industry super funds – and other like-minded investors, we believe in the power of long-term, sustainable investment commitments and strategies that aim to deliver results and ultimately enhance people’s retirement outcomes. CREATING LASTING GOOD We invest on behalf of like-minded institutions globally with one singular SuperGrads honoured at AIST Awards purpose – the prosperity of our investors. To find out more visit ifminvestors.com AIST's Manager, People and Culture, Bessie Tripatzis (left), who oversaw the 2018 SuperGrad program, with the 11 new graduates. The 2018 SuperGrads capped The AIST-run program – which As SuperTalk goes to print, off a big year of professional saw graduates from a range of the next crop of SuperGrads – the development in front of a crowd disciplines employed across the class of 2019 – begin their career of CEOs, trustees and peers at the profit-to-member sector – is now in journey in superannuation. You 2018 AIST Awards for Excellence. its 15th year. may see them in your office, so be The 11 SuperGrads were Many previous graduates sure to say hello. introduced to the world of profit- are now in leadership positions to-member super in January 2018, across the profit-to-member `` For more information after which they completed a superannuation industry, which For details on the AIST Awards for 12- month program that included is a testament to the ability Excellence, turn to page 24 or visit www.aist.asn.au/awards placements, residentials, mentoring of the program to set up new and networking opportunities. professionals for success. AIST ALERTS REGULATOR TO FALSE INFORMATION ABOUT EARLY ACCESS TO SUPER Several deceptive statements AIST's policy team noticed these healthcare needs was being used made on a consumer website were false claims with concerns also appropriately. shut down by ASIC last year thanks raised by some of our member An increase in applications to the work of AIST's eagle-eyed funds. After a written complaint to for release led regulators and policy team. ASIC, action was taken to remove the Government to focus on the One of the statements the misleading statements. ways in which superannuation was suggested superannuation was an Early access to superannuation being represented in marketing DEBT INVESTMENTS | INFRASTRUCTURE easily accessible pool of money has been topical of late with by weight loss clinics and other One purpose. Shared prosperity. that can be used to pay for a Treasury reviewing whether businesses. LISTED EQUITIES | PRIVATE EQUITY variety of expenses. money being released for serious ART_IFM082 Past performance is no indicator of future performance. This information has been prepared without taking into account the investment objectives, financial situation or particular needs of any particular person or entity. IFM Investors Pty Ltd recommends that before making any investment decision, each prospective investor should consider whether any04 SUPERTALK investments – March are appropriate 2019 in light of their particular circumstances and refer to the appropriate information memorandum for further information. IFM Investors SUPERTALK – March 2019 05 Pty Ltd ABN 67 107 247 727, AFS Licence No. 284404, CRD No. 162754, SEC File No. 801-78649.
"An authentic Royal commission XXX SUPER NEWS SUPER NEWS XXX and unwavering culture of Read all about it! focussing on Journalists who lived and The Australian's Michael net returns to breathed the royal commission into misconduct in the financial Roddan also covered the royal commission extensively and will members" services sector will be capturing all release his first book, The People of the colour, misdeeds and public vs The Banks, due out early April. fury from the hearings in a series Sky News political reporter of books due out this year. Annelise Nielsen is focussing on Multi award-winning Fairfax the scandals in financial advice banks as well as IOOF and AMP to investigative journalist, Adele and the history of that sector in APRA and ASIC for investigation. Ferguson, will be releasing Money Spinners, due out in the This included conduct of bank- Banking Bad: How greed and second half of 2019. owned and other for-profit broken governance conspired The ABC's Dan Ziffer was superannuation funds examined to break our trust in corporate also prolific in his coverage of the at length during Round 5 of the Australia in August. The book public hearings and is planning Commission’s public hearings. promises to reveal the 'story to release A Wunch of Bankers: In his final report, Commissioner behind the story' of Ms Ferguson's A Year in the Hayne Royal Hayne concluded the conduct of multiple investigations that Commission. fund trustees and related entities featured in the Age/SMH, the In his final report may have prioritised the interests Australian Financial Review, on Commissioner Hayne referred of shareholders ahead of the Four Corners and the 7.30 Report. potential misconduct by many interests of fund members. Industry pioneer, Garry Weaven, espouses the benefits of equal representation governance during a panel debate at the Conference of Major Super Funds, 2017. Women in Super to celebrate 25th anniversary 2019 is a very special year WIS was created to advocate personal and professional Industry farewells Garry Weaven for Women in Super (WIS). The for a fairer super system to development events across unique women's organisation improve the retirement outcomes Australia including an annual Affectionally known as the godfather of superannuation, many high profile women. One of several speakers on 'Not too many that advocates for a super system for Australian women who sadly National Road Show, as well as without gender bias on behalf of still retire on average with less highly sought after scholarship Garry Weaven was officially the night, IFM Investors CEO Australians its members – women working than half the super of men. In the programs in conjunction with farewelled by a who's who of Brett Himbury noted Garry's role can point to the Australian super industry at in instilling "an authentic and in super and aligned services, as well as Australian women in 25 years since inception, WIS has become increasingly recognised renowned Australian universities and institutions. his recent retirement dinner in unwavering culture of focussing such significant general – is celebrating 25 years for their advocacy efforts in aid Upcoming events include Melbourne. on net returns to members", achievements' of being the voice of women in of improving women's retirement financial wellness sessions, social in addition to his scorecard of Stepping down as chair of the impressive achievements. Also speaking at the event, fellow superannuation. outcomes. networking events, a keynote IFM Investors Board and having industry pioneer and former NSW Born during a breakfast at Mavis also recognised that talk from Macquarie Group been at the helm of several other Mr Himbury noted the building industry union chief, the 1994 Conference of Major by strengthening the network CEO, Shemara Wikramanayake, highly successful collectively aggregate impact of all of Tom McDonald, similarly praised Superannuation Funds (CMSF), of women working in super and and International Women's Day owned organisations, Mr Weaven Mr Weaven's achievements was Mr Weaven for his vision and WIS was the brain child of its enhancing their professional and events featuring Tracey Spicer. was recognised as a key architect that the average working person deep commitment to the values founder Mavis Robertson AM personal skills, these women Women in Super is also the proud of Australia's compulsory super was able to invest as if they were of the union movement and the (1931-2015). Its 'spiritual home' would reach higher management founder and organiser of the system and the industry super "the largest, brightest and best collective. – as Cate Wood, National Chair positions and could act as change Mother's Day Classic Run & Walk sector. Mr Weaven also received resourced investor in the world". Following Mr Weaven's of Women in Super, calls it – has agents. (more on page 9). high praise as the founder of IFM "Not too many Australians resignation from IFM Investors, been the AIST that provides Women in Super currently `` For more information Investors and for helping launch can point to such significant the Hon Greg Combet AM was support for WIS in many ways. offers around 100 inspirational, Visit womeninsuper.com.au the careers of many in the profit- achievements and the difference appointed as the group's new to-member industry, including this has had," Mr Himbury added. chair, effective 1 January 2019. 06 SUPERTALK – March 2019 SUPERTALK – March 2019 07
Boards tackling 2019: THE YEAR XXX SUPER NEWS SUPER NEWS XXX FOR INDIGENOUS bigger social issues SUPER ACTION The Indigenous Super Working Group (ISWG) is heading into 2019 with a focus on driving more action to level the playing field for First Australians to achieve satisfactory retirement outcomes. Keynote speaker for ACSI's third annual Phil Spathis Governance Address, corporate director, Sam Made up of industry bodies, peak associations, NGOs and Aboriginal Mostyn, spoke about the importance of board culture and getting the right people around the table. and Torres Strait Islander representative groups, the ISWG aims to tackle issues such as access, engagement and adequacy. The group also explores legislative reform to improve outcomes for First Australians. "Phil did work on this long The annual Indigenous Super Summit will form a center piece for the before corporate governance and year, where super funds will get together with regulators such as ASIC culture were ingrained in Australia. and the ATO to see how the unique and often complex barriers that stop By putting people and issues first, Indigenous Australians from participating in financial services can be he did prescient work given what we combatted. have seen in the financial services Pictured right, ISWG member, QSuper's Lyn Melcer provided evidence Royal Commission," Ms Mostyn of her work with indigenous communities at the Royal Commission hearings said. last year. Ms Mostyn related Mr Spathis' To get involved contact AIST Media and Content Officer, advocacy achievements with her Tyrell Mills (03) 8677 3842 experiences in sport. As the first woman appointed to the AFL Commission in 2005, she sees a lot Boards are becoming better at "I think at a basic level, of similarity between the sporting Call for super industry volunteers tackling the bigger issues such as wer'e talking about the character world and the push for better domestic violence, gender disparity and quality of the people that governance practices, particularly and equality in race, according to we entrust with other people's regarding female participation. high profile corporate director, Sam money," said Ms Mostyn, who is a "Who was to know that women Mostyn. non-executive director of Mirvac, not only wanted to play football, but The guest speaker at the Transurban, Citibank and Virgin coach and lead?" she said. The Women in Super Mother's Day Classic (MDC) is currently looking for passionate individuals Australian Council of Superannuation Australia. "Like Phil, you've got to be to join its volunteer organising committees in every state and territory across Australia. Investors' third annual Phil Spathis Ms Mostyn noted that the work doggedly determined about what Governance address, Ms Mostyn of the late Phil Spathis in corporate needs to change." said discussions about these issues governance, has cleared the path The ACSI event raised MDC is raised $35.3 million for breast management, communication, were now forming the normal for today's super boards to lead on $12,279 for the Cure Brain Cancer a national cancer research. The event relies sponsorship, fundraising and course of good governance. better social outcomes. Foundation. participation on a committed and passionate leadership, but they also expand event held in volunteer network, many drawn their professional network 100 locations from AIST member funds who have through working with a range of across a long history of supporting staff as other industry and non- industry Australia. volunteers and sponsoring the event. companies." Strong growth for restrictions on home lending, rising funding costs, and ongoing ME's CEO, Jamie McPhee, said the bank expected "to increase Its aim is MDC CEO, Sharon Morris, said Ms Morris said many super fund-owned regulatory imbalances. market share this year despite to deliver the role of a volunteer committee committee members said they a fun, healthy and inspirational member involves working enjoyed the experience of ME bank During the last financial year, customer deposits grew challenging conditions by investing in digital experiences for customers community event that brings the across different areas such as strengthening ties to their local Industry super fund-owned 17 per cent to $14.8 billion and continuing to develop our community together on Mother's recruiting participants, volunteers community and raising their profile bank ME achieved solid earnings while household deposit growth suite of retail banking products and Day to support and remember and sponsors to the event, or within their own organisation. growth last year, with the bank topped the industry, up 27 per services." those touched by breast cancer. organising on the day activities Members of our committees achieving strong growth in its cent or nearly five times the Mr McPhee said ME's Net MDC commenced in the late and coordinating media and PR must be able to commit to being home loan portfolio at 1.3 times industry average. This provided Promoter Score, which tracks 90s when the national advocacy opportunities. available to work. the industry average. improvements to the quality of customers' willingness to and networking group, Women "It's a wonderful opportunity to The result was achieved in ME's funding profile while ensuring recommend the bank, was the third in Super, determined that breast make an impact on breast cancer `` For more information tough operating conditions, consistently high rates of return for highest across the industry. cancer research would be of the research whilst also developing Visit www.mothersdayclassic.com.au or greatest assistance for their fund new skills," Ms Morris said. "Not email your interest to administration@ including a softening home customers. mothersdayclassic.com.au loan market, macroprudential members. only do committee members pick Over 21 years the event has up new job skills, such as event 08 SUPERTALK – March 2019 SUPERTALK – March 2019 09
Lessons from XXX COVER STORY COVER STORY XXX the commission The Hayne royal commission has given us all plenty to mull over. While the majority of the 76 recommendations in the commission’s final report released in early February concern egregious misconduct by banks and other for-profit entities, there are lessons for all financial services entities. Here’s a checklist of important observations from the commission’s interim and final report. Commissioner Hayne at the royal commission hearings in late 2018. Culture: Noting that culture remuneration schemes fuelled a to members. Even the smallest education and training: "Those Key recommendations had been described as ‘what greed-driven culture. He noted that website change needs a compliance who know why the step is required for super people do when no-one is watching,’ Hayne observed that a incentive, bonus and commission schemes typically measured sales lens. The potential impact should not be underestimated. are more likely to take it than those who know only that the AT A GLANCE fundamental change of culture was and profit, but not compliance Staff resourcing: Many relevant manual requires it." `` Prohibit super trustees from 68 needed in many entities. One of with the law and proper standards. entities before the royal Documentation: Improper 'assuming any obligations his key recommendations is for the While this type of remuneration is commission blamed a lack of and inconsistent documentation other than those' related to regulatory supervision of super funds far less common in the profit-to- staff for errors that led to poor was another concern. This was their role within the fund. to extend to how banks and super member super sector, it does exist consumer outcomes. Hayne’s most stark in IOOF’s case, when `` Prohibit deduction of advice funds manage non-financial risks. and should be carefully considered response was blunt: resources the company submitted hand- Days of hearings fees from a MySuper account. He also recommends that financial in light of Hayne’s observations. are within the control of boards written board minutes as part service entities should, as often A key recommendation in the and executives. Entities should of its evidence. But there were `` Hawking of super products as possible, take proper steps to final report is that remuneration be responsible for the design, other instances of entities lacking should be banned. `` Employees should have only assess their culture and governance; arrangements must focus on non- maintenance and resourcing their documentation to account for key 10,000 one default super fund. identify any problems with that financial risk, as well as financial compliance systems to ensure they decisions and the monitoring of Public culture and governance; deal with risk. In other words, staff should be are effective. those decisions. The message for `` Ban super trustees, under a the problems; and determine rewarded for helping customers Compliance: The interim super funds? Less is not more. Submissions new civil penalty provision, whether the changes made have even if this doesn’t lead to report emphasises that Whether it is the assessment of from "treating" employers been effective. And as former increased sales. compliance should be dealt with board appointments, sponsoring in order to have their fund regulator, Graeme Samuel, who is Independence and comprehensively rather than on arrangements or outsourcing nominated as a default fund. set to conduct a capability review of consultants: Two of the biggest a piecemeal basis, which does agreements, the reasoning the Australian Prudential Regulation news stories from the hearings not readily permit identification behind decisions must be fully `` Ban grandfathered commissions. Authority, has recently noted, cultural change needs to be driven internally were case studies in which so- called independent reports of underlying causes. In a highly regulated industry, compliance is documented. This also applies to credit card expenses. 130 witnesses by the board and management but commissioned by the industry to a necessary cost of doing business The royal commission has doesn’t have to involve consultants. provide to regulators were shown and should be appropriately reminded us of the enormous trust The best place for guidance on to be anything but independent. resourced. The report also notes that consumers place in providers 24 getting culture right is to start by Doctoring results or coercing that technology glitches can of financial services. reading in full the commission’s final consultants to change their findings constitute serious misconduct From directors through to report. This should be followed by a was found to be unacceptable. because they represent a failure to those working at the call-centre thorough reading of APRA’s report Fund communications: In meet a contractual promise. coalface, everyone in the super on its prudential inquiry into the many of the case studies, internal Staff training: Many case sector has a role to play in For-profit entities CBA. Both reports are set to become and external communications were studies revealed that company ensuring this trust is well placed could face civil or criminal the bibles for good governance and shown to be sloppy at best and policies were not well understood and members’ best interests are prosecution culture. misleading at worst. This included or applied by junior staff. Hayne served. Remuneration: One of Hayne’s overblown marketing statements on noted the importance of adequate key messages was that incentivised websites and loosely worded emails 10 SUPERTALK – March 2019 SUPERTALK – March 2019 11
Royal commission timeline XXX COVER STORY COVER STORY XXX 2014 2015 2016 2017 2018 16 April Round 2: Financial advice 20 April 25 June Round 4: Experiences with financial services entities in regional and remote 17 September NAB head of wealth Andrew Hagger resigns 2019 5 May 24 June 24 August 30 November 12 February AMP chief executive Craig communities 28 September 1 February 7 February Meller, chair Catherine Brenner Interim report released Final report submitted NAB CEO Andrew ‘Banking Bad’ episode Greens senator Peter Whish- Opposition Leader Bill Government announces Initial proceedings and group general counsel 14 August covering first four rounds of to the Governor General Thorburn and Chair Ken of Four Corners airs Wilson puts forward the first of Shorten calls for a royal royal commission commence Brian Salter resign Round 5: Superannuation hearings many motions calling on the commission into the Henry resign government to establish a royal banking sector during an 1 December 13 April 21 May 10 September 19 November 4 February commission into misconduct address to the national Kenneth Hayne appointed Round 1: Consumer lending Round 3: Loans to small and Round 6: Insurance Round 7: Policy Final report released within the financial services sector press club commissioner medium enterprises to public Eva Scheerlinck, SuperTalk: How would you is a matter that requires careful The royal commission’s report have on the superannuation board and senior management describe the impact of the consideration. AIST believes includes dozens of referrals to industry? time, to assure themselves about CEO of AIST, royal commission on profit- to- members should have only one the regulators, including possible ES: Putting members’ best interests the appropriateness of fund talks about the member super funds? fund, but not necessarily the same enforcement action against first is the paramount consideration operations, governance and culture. impact of the royal Eva Scheerlinck: For all the funds fund throughout their life. It is important that people engage with the CBA, NAB and IOOF. Each referral will require ASIC or for super fund trustees. That Financial planning services will also receive special attention and we will involved in responding to Notices fiduciary responsibility should commission and from the royal commission it has their super at different life stages, APRA to undertake a large-scale never be diluted. Our system is see changes to how financial advice AIST’s position been a harrowing 12 months. including a change of employment, investigation of conduct they have a compulsory retirement savings services are offered to financial particularly if this means a shift not previously undertaken – they services clients and super fund regarding the No profit-to-member fund was in career direction. The fund that will be starting from scratch. In system and where members members. referred for further investigation are defaulted into a fund, those commission’s for misconduct and the sector, with served you well in your first job many instances, the Commission members deserve to have recommendations. its profit-to-member ethos, has may not be the appropriate fund has recommended investigations confidence that their fund is ST: What did the QSuper case come out of the process intact. at a different life stage. The link to for breaches of laws that have not looking after their best interests. study show? For the superannuation industry the industrial relations system is previously been tested. Much of If prioritising those member best ES: The QSuper case study was as a whole it is an opportunity to vital to ensuring people who don’t the litigation that may result will interests and making a profit can an interesting moment in the royal identify areas for improvement actively make a choice about their be novel. It is difficult to overstate coexist, then that business model commission – perhaps the only time while reminding the industry of super fund are allocated into an the resources all of this will require. of the retail funds is not under Commissioner Hayne focused on the extraordinary responsibility appropriate, high performing fund Realistically, we are talking about threat. But if those conflicts can’t be a positive case study rather than and privilege it is to be trusted relevant to their industry. hundreds of millions of dollars. resolved, and members’ interests a possible case of misconduct. with other people’s money. With APRA faces even more can’t be prioritised, retail funds But it was a powerful illustration Recommendations nine recommendations from the ST: Commissioner Hayne was challenges than ASIC. Its behind should exit the default sector. of community expectations, in 76 relating to superannuation, and very critical of both APRA and closed doors’ approach to Meanwhile, many members this case the expectations of some additional recommendations ASIC. How do you think they regulating the banks has failed and are already voting with their feet, Aboriginal and Torres Strait Islander impacting on financial advice and will respond to this criticism cannot continue. It is encouraging as evidence by the significant communities. The QSuper case industry codes, there is a lot to and what will that mean for to have Graeme Samuel leading profit-to-member funds? additional inflows from retail study highlighted how a fund can the capability review of APRA. 34 33 reflect on. AIST will need to work closely with funds to identify the ES: The need for better and He is an accomplished regulator superannuation funds into profit-to- member funds. treat each member as an individual and resolve problems for that Ethics Other right approach to tackling the stronger regulation of the financial and we expect his report will be member. Trustees have a fiduciary response to the recommendations, services sector is a key call to a comprehensive analysis of what ST: What aspects of the royal responsibility to ensure that the ensuring that members’ best action in the final report of the royal must change at the prudential commission’s final report owner of superannuation money is 9 interests remain paramount in the next round of government policy commission. The report concluded that there was no need for new regulator and, just as importantly, include a roadmap of how to should profit-to-member funds reunited with it when a condition factor into their strategic of release is triggered. The case making on these issues. laws to fight misconduct. Rather, achieve that change. Superannuation planning? study also highlighted the need regulators needed to enforce the ES: Increased regulator pressure for funds to become familiar with ST: Does AIST support the existing laws. At the same time, the ST: The commission referred on good governance practices the AUSTRAC guidance around commission’s recommendation report identified the failure of the a number of retail funds for 34 recommendations and heightened oversight by identification protocols for First on ethics and to staple members to one same regulators – notably ASIC and investigation for breaches of Nations people and to implement professionalism fund for life? APRA to do this. their duty to act in the best both APRA and ASIC will refocus attention on fund consolidation. this in their fund. Funds will need ES: AIST thinks that one fund But as to whether Hayne is interests of members and to ensure staff are appropriately recommended that regulators Fund mergers will again be a hot is wholly appropriate for the right to put faith in the regulators trained to use the protocol or 9 recommendations must transform their topic. Funds should also consider on superannuation vast majority of Australians. The stepping up to the plate, only escalate it to someone who can enforcement approach. What their resourcing needs with more mechanism of how a person stays time will tell. There are plenty of provide the required assistance. with one fund throughout their life challenges ahead. commercial impact will this proactive regulators taking up 12 SUPERTALK – March 2019 SUPERTALK – March 2019 13
XXX FEATURE STORY FEATURE STORY XXX FEATURE Should super funds buy up the farm? Australia has a farming sector that generates $60 billion annually, but many super funds are reluctant to directly invest in agriculture. SuperTalk examines the observations of a parliamentary inquiry that was set up to find out why this is so. Story by Tyrell Mills I T SEEMS LIKE A The last big picture investment Is agriculture high risk? Structural hurdles In all, there were four 4. And finally, establishing a NATURAL FIT: Australian- The Inquiry heard that less recommendations made to address superannuation and agriculture Presenting at an Inquiry Other industry stakeholders owned super funds investing than 20 per cent of agribusinesses the issues raised in the hearings: industry working group, hearing, Industry Super Australia's appearing before the Inquiry in Australian-owned farms. But operate as companies or trusts 1. Improving the data available facilitated by the government to Chief Economist, Stephen also had reservations about for a variety of reasons – some that are capable of trading on the on the agriculture sector and stimulate mutual understanding Anthony, explained the position of the performance of agriculture well understood and others less stock exchange. The other 80 per making it more suitable for of areas for improvement and industry super funds. Mr Anthony investment. Prime Super CEO, so – Australian super funds have cent consists of owner-occupiers investment analysis through investment. acknowledged the challenges that Lachlan Baird, told the Inquiry never been significant investors in who are less likely to produce a roadmap to improve the investment committees face in about past efforts to invest in investment data that speaks the agriculture statistics system. The verdict Australian agriculture assets. dealing with agri-investment but farming. In May last year, a same language as super fund 2. Reducing the impact of foreign The Inquiry heard that super maintained there was potential "It (agriculture) was a very Parliamentary inquiry set out to investors. investment and taxation rules funds were required to invest in the for increased investment and that poorly performing investment. find why this is so by talking to This lack of corporatisation of by revisiting the potential best interests of their members and the business case for large-scale We were knocked around by a broad range of individuals and the agriculture sector inhibits the negative impact of foreign that, in the past, direct investment Australian farming to be included drought, by foreign currency organisations from superannuation capacity for external investment investment rules and engaging in agribusiness had not proved part of a diversified portfolio was movements and just by volumes. It and agricultural. and presents a need to develop with state and territory consistent with that. "compelling". was a difficult investment. It didn't The Inquiry into superannuation apparatus that allows super funds governments to assess land Having established there were "Agriculture remains the last perform as well as what we would investment in agriculture was to be able to compare agriculture tax arrangements affecting no regulatory or legislative barriers big picture of the global economy have liked," said Mr Baird. specifically tasked with finding to other sectors. investment. The Inquiry further affecting investment in agriculture, that Australian superannuation Mr Baird also mentioned out if there were any regulatory recommended the possibility the Inquiry report prioritised funds haven't yet invested that pressure from regulators on requirements stopping super funds of the Federal Government projects that enable agriculture significant dollars into," Mr underperformance was creating Inquiry recommendations successfully investing; whether or providing taxation offsets where and superannuation to begin Anthony told the Inquiry. a need to focus on short-term The Inquiry's final report was not the information super funds appropriate. speaking the same language and However Mr Anthony outcomes. released on 12 December 2018 and needed to invest in Australian 3. Ensuring the Australian forge investment opportunities that said agricultural investment "If you have an investment that provided detail on its considerations farming is available and adequate; Government engages with could benefit both sectors. posed significant challenges doesn't perform for a period of about regulatory and if there were any practical the Council of Australian If the Government can for investment committees of time, there is pressure to get out," and practical barriers to agri-investment. Government (COAG) as well assist the agriculture industry to managed funds. "The sector is not he said. barriers. as agriculture peak bodies improve its data so it speaks to well understood by Australian fund The regulators were clear in to develop an information super investment teams, it may trustees nor their asset advisers, their statements that members' ISA's Stephen Anthony: Agriculture and promotional platform well be that the last big picture who hold biased perceptions best interest must come first in any remains the last big for investing in Australian of Australian investment is finally based on past failures," he said. investment considerations. picture for super funds to invest in. agriculture. unlocked. 14 SUPERTALK – March 2019 SUPERTALK – March 2019 15
AIST 2018 Award winners XXX AIST AWARDS XXX 1 2 1. Dolan Bourke and Stacey Caffell from Cbus accepted the first award of the night: Best B2B Campaign, under $40,000. 2. HESTA picked up an impressive four awards on the night: Best B2B Campaign over $40,000; Best Internal Comms Campaign, under $40,000; Best Member Facing Project, FUM over $10bn and the prestigious Platinum Communications Award. 3. Mercy Super's Craig Keath 3 4 and Glenn Jenkins with the fund's award for Best Direct Mail Campaign, under $40,000. 4. First State Super took out the award for Best Direct Mail Campaign, over $40,000. 5. Sunsuper's Fund of the Year campaign won the award for Best Integrated Campaign, over $40,000. 6. Kim Farrant (left) accepted VicSuper's award for Best AIST CEO, Eva Scheerlinck opens proceedings at Corporate Reporting from Melbourne's Metropolis Events. 5 6 AIST's Head of Advocacy, Ailsa Goodwin. AIST Awards 2018 AIST's 11th annual Awards for Excellence recognised the achievements of the profit-to-member super industry. The passion and dedication of those working in the sector shone through, with many highlighting the hard work of their co- workers in achieving better outcomes for fund members. 7 8 9 Top left: Kane Perkinson accepting UniSuper's award for Best Digital Campaign, over $40,000. Bottom left: Maria Martignoni (left) accepts Combined Super's award for Best Digital Campaign, under $40,000 from AIST's Senior Manager, Media & Communications, Janet de Silva. Top right: Clare Marlow from State Street presented the 7-8. Statewide Super and WA Super were joint winners of the award for Best Member Facing Project, FUM under $10bn. Leader Development Scholarship, Outstanding Trustee Director to Legalsuper's Emma 9. Australian Catholic Superannuation and Retirement Fund staff with their award for Best Integrated Campaign, under $40,000. Maiden (left). Bottom right: BUSSQ Building Super's digital overhaul earned the fund the Best Internal Project, FUM under $10bn award. 16 SUPERTALK – March 2019 SUPERTALK – March 2019 17
XXX FEATURE STORY FEATURE STORY XXX FEATURE Super in a changing W ITH A RECENT "The fund's negative climate GLOBAL report investment screen, which excludes predicting that companies with more than 33 per the impact of cent of their revenues derived from global warming will be far greater coal mining, tar sands or coal-fired than expected, the challenge of power, has added 10 basis points managing climate change is only to the fund in the past four years," going to get bigger for Australian he says. SuperTalk takes a look at how some funds are tackling super funds and other big LGS' investments have a carbon both the opportunities and challenges of climate change. investors. footprint 25 per cent below that According to the authors of of the MSCI World Index and the a recent landmark report by the fund has the nation's first five-star Story: Meredith Booth UN Intergovernmental Panel on Green Star performance rating for a Climate Change, global warming property portfolio. could reach 1.5C as early as 2030, Additionally, Mr Hartnett – who with temperature rises beyond this is a board member of the Australian significantly worsening the risks of Council of Superannuation Investors drought, floods, extreme heat and (ACSI) and the Investor Group on poverty for hundreds of millions Climate Change (IGCC) – says of people. active ownership by Australia's Bill Hartnett is one who takes super funds will encourage a strong view that super funds companies to declare their climate should be prioritising climate risk and examine their own business change action as part of their models relating to climate. fiduciary duty. VicSuper is another fund that "We are a fiduciary and has adopted a multi-pronged this is clearly a fiduciary issue. approach to climate change. At LGS it is about having this The fund's Portfolio Manager array of approaches," says the – Responsible Investments, Kim Local Government Super head Farrant, says the $21b fund was one of responsible investment and of the first in Australia to measure 25-year veteran in ESG strategies. the greenhouse gas emissions 'We've long been saying we need intensity of its equity investments, to have a policy framework out allowing it to meet its voluntary there to minimise uncertainty." commitments as a signatory to Mr Hartnett believes negative the Montreal Pledge. Signing this and positive investment screens, pledge requires investors around including green bonds, have the world to annually measure and placed the $11 billion fund as publicly disclose their portfolio's a leader of investment to limit carbon footprint. climate change. 18 SUPERTALK – March 2019 SUPERTALK – March 2019 19
XXX FEATURE STORY FEATURE STORY XXX Mr Major is now responsible for HESTA's investment activities Climate Action 100+ This group of companies in private markets, including was selected from a major Climate Action 100+ debt and equity investments in global index (MSCI ACWI) that is a five-year initiative to the infrastructure, private equity, represents 85 per cent of global engage systemically important property, agriculture and social investable equity. The initial greenhouse gas emitters and impact sectors. 100 focus companies have the other companies across the "We are a foundation member highest combined direct and global economy to drive the of the Investor Group on Climate indirect emissions (emissions clean energy transition and help Change (IGCC) and support other associated with the use of their achieve the goals of the Paris local and international collaborative products). These initial 100 focus Agreement. initiatives focussed on climate companies – which include well- With 289 investors to date change," Mr Major says. known Australian names such as from 29 countries managing 'Our investment strategies have BHPand Rio Tinto – represent more than US$30 trillion in assets also evolved from looking at niche up to two-thirds of annual the group is asking companies asset class strategies to now being global industrial greenhouse gas to improve governance on focussed on sustainability and low emissions, according to CDP. climate change, curb emissions carbon-themed investments across The initiative is delivered via and strengthen climate- a number of asset classes, including the Investor Group on Climate related financial disclosures. In listed equity, private equity, Change, which includes AIST Investment managers are increasingly focussed on assessing the impact of climate change on infrastructure assets in their portfolios. December 2017, an initial list infrastructure and property. and ACSI among its Australian of 100 focus companies was "For example, our investment members. The fund also meets the For members who want a to track a broad market index. identified. managers are now deeply focussed challenge set by Victoria's socially conscious investment The fund aligns its equities on assessing the impact of climate equivalent TAKE2 Pledge. option, VicSuper takes action on portfolio energy mix with that change on infrastructure assets in "In 2018 we invested $1 billion climate change by not investing required to meet a 2C scenario, their portfolios," he says. in a new international equity in companies that hold fossil fuel based on the International Energy Significantly, the fund's climate customised carbon strategy reserves used for energy purposes Agency's (IEA) 2oC Energy change policy requires it to exclude designed to deliver a 70 per cent or whose principal business revenue Technology Roadmap. new thermal coal opportunities and reduction in carbon intensity and is derived from direct fossil fuel Over at HESTA, General transportation across their entire A number of HESTA's 860,000 50 per cent reduction in fossil fuel activities. Manager Unlisted Assets, Andrew portfolio. Many funds exclude fossil members have actively chosen reserves exposure when compared with its benchmark," Ms Farrant Representing 25 per cent of its international equities portfolio, Major, says the fund's position as a leader in addressing climate change fuels from their 'sustainable option' 'We are a the fund's Eco Pool investment says. the significant passive investment and the transition to a low carbon but this applies across the entire portfolio. fiduciary and option, which invests in companies and property that demonstrate "As part of our approach to was developed specifically to meet economy was a factor that attracted Like VicSuper, HESTA also this is clearly superior performance on a range responsible investment, we invest VicSuper's requirements and aims him to work at HESTA in mid 2009. in sustainable outcomes such as maintains an active engagement a fiduciary of responsible investment criteria. strategy on climate using the Mr Major says many larger renewable energy and essential services of groups like ACSI. issue' companies, whose businesses are infrastructure, having recently The fund's latest annual exposed to climate-related risks, added investments in Ross River Climate risk reporting Similarly, super funds are increasing their own transparency report notes the fund supported understand the critical nature of Solar Farm, Finerge wind farms Recognising that climate to their members and beginning engagement with 211 companies managing for climate risk and will and Scandlines hybrid ferries." change has a material impact HESTA – a signatory to the to report to TCFD. on the issue. This includes continue to respond to climate risk on financial performance, engaging with Rio Tinto for a Montreal Pledge and a member and decarbonisation separately The TCFD, which was VicSuper also the international Task Force on Climate-related Financial launched in 2015 by G20 number of years regarding the of Climate Action 100+ network from government policy. – also has recently invested in supported 28 Disclosures (TCFD), urges finance ministers and central bank governors, has garnered company's exposure to climate change risk and transition to a low a company committed to clean "A clear part of our fiduciary responsibility to members is to shareholder all listed companies to to be transparent with their support from 500 companies carbon economy. energy generation. ensure we invest in a manner that resolutions relating shareholders on how they with a combined market value of Rio Tinto published its first climate change report in 2017 X-ELIO Energy is a leading global developer and operator of produces long-term sustainable investment returns, with a positive US$7.9 trillion. to climate change. manage this risk. and also reported a 38 per cent photovoltaic plants to generate impact on society, the economy and reduction in emissions since 2008. solar energy. the environment," says Mr Major. 20 SUPERTALK – March 2019 SUPERTALK – March 2019 21
Collective action Davidson, said, "Our members have Company engagement AI & DATA: XXX FEATURE STORY RESEARCH XXX a legitimate need to price climate In 2018, ACSI targeted 16 on climate change risk into their investment decisions to companies across the materials, Digitising the ensure they are maximising long- insurance, transport and utilities term returns to their beneficiaries. sectors for intensive engagement As a vehicle for collective action, on climate change, but the nest-egg experience ACSI combines our members' organisation also engages with a voices into a unified and influential much broader group of companies. statement of investor expectations on climate change." Voting advice ACSI assists its members with Last year, ACSI provided the management of climate risks voting advice to members on a through an intensive, year-round record number of climate-related Louise Davidson, ACSI CEO program of company engagement, shareholder resolutions. In each voting advice, research and policy case, ACSI engaged directly with More than 30 AIST funds are advocacy. the companies and proponents of members of the Australian Council the resolutions. of Superannuation Investors (ACSI), a national body whose mission is Last year, ACSI Research to enhance shareholder value by provided voting ACSI's sustainability research improving the environmental, social advice to members assesses the availability and quality of climate-related disclosures by and governance performance of ASX listed companies. on a record number ASX200 companies. ACSI uses this ACSI members believe that of climate-related data to identify trends over time and target poor performers. climate change represents a material risk to the value of their shareholder Policy advocacy portfolios. ACSI CEO, Louise resolutions. Investors need regulatory certainty to deploy capital. ACSI advocates for the development of long-term policy certainty on climate change, actively participating in government, parliamentary and other public policy forums. Ms Davidson said, 'We are also Super funds are tapping into advancements in digital technology to enhance their connection with members and improve their experience with super. mindful of the need to minimise adverse impacts to workforces and local economies as the transition to Super funds are tapping into advancements in digital technology to enhance their a low carbon world occurs.' connection with members and improve the experience with super. Here’s what two leading profit-to-member funds are doing in this space. Story by Tyrell Mills `` Feedback AIST is keen to profile what other member funds are doing to address Peter Little, The rapid advancement of Peter Little, head of member the challenges and opportunities of climate change to include in the next Head of digital analytical capabilities has marketing communications at Cbus issue of SuperTalk and our website. Member the potential to dramatically and Sam Harris, general manager Please contact AIST's media manager, Marketing change the way super funds insights and customer experience Janet de Silva at jdesilva@aist.asn.au Communications communicate with their members. at HESTA provided the following (Cbus) The ability to provide real time and insights about the approach of bespoke data has precipitated a their respective funds to AI and trend towards creating customer data. Sam Harris, ‘journeys’ that are personalised and General Manager easily accessible. – Insights and Customer Experience (HESTA) 22 SUPERTALK – March 2019 SUPERTALK – March 2019 23
You can also read