RI: the name of the game - Lowdown from FSC and RIAA conferences
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OCTOBER 2019 RI: the name of the game Lowdown from What PRI in FSC and RIAA Spotlight on ESG Person is conferences really like
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CONTENTS RESPONSIBLE INVESTMENT ASSOCIATION AUSTRALIA CONFERENCE 14 Miriam Bell reports on the growing trend towards ESG and responsible investment. 20 FINANCIAL SERVICES COUNCIL CONFERENCE Leading-edge speakers covering topical content with a ‘Towards Wellbeing’ theme. UP FRONT FEATURES 04 EDITORIAL 12 PROFILE Transitional licensing is about to begin. Darren Howlin compares TVs and investment research. 06 NEWS Updates from the New Zealand market. 18 RUSSELL INVESTMENTS SPONSORED CONTENT Shining the spotlight on ESG trends. 24 HARBOUR INVESTMENTS Lower interest rates and the ‘New Normal’ for investors. 08 PEOPLE ASSET rounds up the main people stories from the past month. 26 ADVISER REGULARS PROFILE Former journalist Neville Glaser has 28 P RACTICE MANAGEMENT his report-writing The ‘would you rather?’ of life insurance down pat. with Russell Hutchinson. 30 PRACTICE MANAGEMENT David van Schaardenburg on OCR cuts and their impacts for investment RETURNS. 34 KIWISAVER Asset allocation and the benefits of the life-stages approach. 03
UPFRONT From the editor New regime upon us you’ll need to meet new record-keeping requirements, too. There have been some dire predictions that advisers would drop out of the industry in droves, so it was good to see that in a recent survey of Financial Advice HEAD OFFICE NZ members, most intended to stick it out 1448A Hinemoa Street, Rotorua PO Box 2011, Rotorua and almost half said their own business P: 07 349 1920 would take on at least a transitional F: 07 349 1926 licence to become a FAP. E: philip@tarawera.co.nz Only 7% said they still hadn’t thought PUBLISHER about it or understood it – a fortunately Philip Macalister small percentage but still high considering the limitations on time. EDITOR Susan Edmunds If you’re not sure what to do, there are an increasing number of resources available, SUBEDITOR such as the FMA’s website, the Financial Dawn Adams Advice NZ helpdesk or services offered by CONTRIBUTORS providers such as Advisery at Asteron Life. Miriam Bell, Russell Hutchinson, Michael It’s in advisers’ interests to ensure they Lang, David van Schaardenburg get the process under way as soon as DESIGN possible. Financial Advice NZ points out Amy Bennie that, if you’re planning to have your own licence, you should check your details are ADVERTISING SALES correct on the FSPR as a first step. Amanda Ellery P: 027 420 2083 But it’s in everyone’s interest to ensure E: amanda@tarawera.co.nz that as many advisers as possible By the time you read this, the SUBSCRIPTIONS transition to the new regime. New Zealand start of transitional licensing for needs more advice, not less. With more Jill Lewis P: 07 349 1920 the new financial advice regime public trust and confidence, the industry E: jill.lewis@tarawera.co.nz should flourish – but it can only do that if will be only weeks away. the advisers stick it out to take advantage ASSET is published by Tarawera Publishing Ltd (TPL). TPL also publishes of the opportunities ahead. Advisers will have until June to make online money management magazine an application for a transitional licence. Good Returns GoodReturns.co.nz From that point, if they want to keep and TMM – The Mortgage Mag offering advice they will need to apply for a full licence or fit under someone else’s All contents of ASSET Magazine are financial advice provider (FAP) umbrella. copyright Tarawera Publishing Ltd. Any reproduction without prior written For many advisers, particularly RFAs, permission is strictly prohibited. this regime will mean significant changes. You’ll have a code of conduct, you’ll ISSN 1175-9585 need to show you meet competence Susan Edmunds requirements equal to level five, and Editor MOVED OFFICES? Make sure you don't miss an issue by changing your address. Go to tarawera.co.nz/coa 04 WWW.GOODRETURNS.CO.NZ
BRAND INSIGHT Introducing AIA Vitality ambassador: Ian Jones In a career that spanned In March 2017, a few short weeks before It’s Ian’s holistic approach to his own his 50th birthday, Ian completed the lifestyle and his family’s that makes him some 11 years, Ian Jones Taupo Ironman, one of the most gruelling such a wonderful ambassador for AIA played over 100 games for the multisport events in the world. “Little by Vitality, understanding the importance of little, step by step, if you do the small things eating well, exercising, thinking well and mighty All Blacks – 79 of those … you can achieve great results.” A Sky planning for a healthy life. test matches. Sports commentator and busy husband and father, it’s impressive he still finds the What’s more, Ian scored 14 tries and time for events like this. “I’ve played at the made 38 appearances in the early years very top of elite sport. But for me, my sport AIA Vitality: rewarding of Super Rugby where he captained the has never defined me. My family is what healthy choices Chiefs. At the time of his retirement, Ian defines me. Being a father and a husband AIA Vitality is a scientifically-backed was the second most capped All Black to helps to put things in perspective.” health and wellbeing program that have ever played. A true sporting legend, Ian also finds time to give back to supports your clients to make Ian is also someone that understands what the community through philanthropy. healthier lifestyle choices. it’s like to balance the struggle of health Alongside his wife, he set up "Eddie’s AIA Vitality's approach will take your and wellbeing. Meals", a community food kitchen they clients on a journey to better health, After Ian retired from professional rugby, host every Friday night with free food, where they get to know their health, he found that his physical and mental where everyone is welcome. Initially they improve it and enjoy the rewards for health declined: “I thought I’d take some imagined providing for the homeless or doing so. time out but that didn’t work so well for those short of food, which of course they me. My body started to ache, my mental do, but soon realised those in need come in AIA Vitality is available with an state wasn’t so good, and I wasn’t that many different guises. "A lot of the people eligible AIA insurance policy. For in this room can afford a meal at home, but more information please visit fun to be around.” Ian decided that he many are simply lonely and need company aia.co.nz/vitality or talk to your AIA needed to continue his health journey, and interaction with other people – Business Development Manager. so he got involved in adventure and multisport racing. basically a reason to come out," says Ian. 05
NEWS Kloogh investigations ASB sells Aegis ASB has sold its investment has been a key consideration continue administration and custody with MMC committed to investing for long-term success, and committing businesses, Aegis Limited to offer employment to all Aegis Liquidators for financial employees,” he said. and Investment Custodial Aegis’ employees adviser Barry Kloogh’s Services Limited. and customers companies are considering have been They have been bought by MMC. informed of whether the rights to his It comes after a recent strategic review the sale. trail commissions could be of Aegis. ASB will ASB’s executive general manager, continue sold to help recover money private banking, wealth and insurance to use the for creditors. Adam Boyd said that provided an Aegis platform. opportunity to gauge the best options for The businesses were placed into Aegis’ continued success. liquidation by the High Court at the end “Aegis is a good business which of August. requires continued investment and It came after an investigation by the strategic management focus to Serious Fraud Office, as a result of ensure its customers continue information supplied by the Financial to receive excellent levels of Markets Authority. service in the future. As part The companies owe more than of this review, we came to $12.5 million. understand that Aegis would be The Official Assignee, in its first best placed to grow and serve liquidators’ report, said it was not the interests of its customers practicable to estimate how long the under a new owner with a process could take and it was in the specialised focus. early stages of administration of the “Essential to the success of liquidations of Financial Planning Ltd, Aegis is its people, and that Adam Boyd which traded as Breathe Financial, and Impact Enterprises Ltd. Breathe Financial was a registered FMA: Where’s financial provider whose clients were advised on an investment plan by Kloogh, the liquidators noted. “The liquidator will need to review and value for money? verify the purchase of each investment currently showing as a custody asset. Initial sample investigations have shown that the actual funds provided by one investor may have been used for other purposes (eg to repay earlier investors), or co-mingled with other funds. KiwiSaver providers can Year-on-year the average fee charged to members increased 13%, to $132.26. “For each investor, an investment expect pressure to show what The FMA said, despite its expectation that appears in the records in their name, may actually be purchased with value they're giving members, that there would be competitive pressure on fees, they had moved very little over the another investor’s funds or a mixture after an analysis prepared for year to the end of March. of investors’ funds. The scale of co- mingling and funds misapplied is not the Financial Markets Authority "We will be asking KiwiSaver providers to demonstrate how they are providing known at this stage and will be the showed they charge higher fees value for money for their members, which subject of investigation. This will involve the liquidator having to assess hundreds, than comparable British funds. includes explaining their investment style and how higher fees are justified for potentially thousands of transactions The report, produced by actuaries services such as active fund management to verify claims by investors to assets MJW, was included with this year's or responsible investment funds." currently held with the custodian KiwiSaver report. The report has already prompted on trust.” It showed that New Zealand fees were change – Westpac announced it would The liquidators have already been higher than those of the UK across all cut its monthly administration fee from given records for a “substantial number” fund types except the most conservative $2.25 to $1 and reduce the management of investors and banking records for active funds. fee on its cash, default, conservative, companies going back to 2012. KiwiSaver members were paying FUM- moderate, balanced and growth funds by The custodian and wrap platform have weighted average fees for active funds of 0.1 percentage points. been placed on notice that they should 1.14% compared to 0.4% in Britain. Passive Kiwi Wealth cut its fees the day after the not pay out any of the custody assets funds sat at 0.67% and 0.29%, respectively. period the FMA included in its report. pending an investigation by the liquidator. 06 WWW.GOODRETURNS.CO.NZ
Generate Milford launches new advice model Milford Asset Management is offering a new way to pay advisers for KiwiSaver advice. opens fund Under its new model, advisers can be Generate is no longer just a growth funds and 38% in cash, default, paid either a $150 upfront consultation conservative and fixed interest funds. KiwiSaver manager – it has More than three-quarters (78%) of fee for giving advice or the client can pay the adviser out of their funds under now opened a new fund. Generate’s members got some or all management. of this years’ $521 annual Government Generate has launched its first non- KiwiSaver contribution versus 64% for the If the latter option is chosen, a 20 KiwiSaver managed fund the Focused whole of KiwiSaver. basis point fee on the sum invested Growth Trust, which is based on its $1.6 "These two important factors alone is paid from the KiwiSaver member's billion KiwiSaver Focused Growth Fund. should materially improve the outcomes account to the adviser. The KiwiSaver fund has been at retirement for those KiwiSaver Michael Robson, Milford head of successful on a performance basis, but members, and shows the value of advice," intermediary distribution, says "advisers the manager had done well supporting Tongue says. need to be paid for the advice given". its members. Tongue said the new fund has been ”There is a cost to giving advice and this Generate chief executive Henry Tongue launched as: “We have is a way of remunerating advisers." says the firm has given KiwiSaver had a lot of members To make this cost neutral Milford will advice to nearly all of its 74,000 and advisers asking also rebate its management fee by the members. He says 84% of members’ us for a non-KiwiSaver same amount. Robson says this is fair savings being in growth funds version of this fund. as the fund manager no longer has to and only 16% in conservative They want a fund that service the member. funds. This compares invests that same way Robson says the advice fee will be well to the whole of but they don’t want clearly disclosed on each KiwiSaver KiwiSaver which the money locked in members statement each month. This has only 33% in until they turn 65.” makes the fee transparent and ensures members are aware it is being paid to the adviser. Advisers not dropping out: Financial Advice NZ Financial Advice NZ says a survey of provider (FAP), 21% said they intended to members shows advisers are planning to join a large licensed FAP – either a current stick it out into the new regime. aggregator or a dealer group – and 12% said Michael About 80% of respondents had already their employer was becoming licensed. Robson determined how they would give financial Just 12% said they had yet to make up advice under the new licensing regime. their mind about what route to take, while Of those, 48% said their own firm was 7% said they hadn’t thought about it or didn’t becoming a licensed financial advice understand enough yet. Let’s work together. If you’re an Authorised Financial Adviser, as well as industry awards. Which makes Milford has a new facility that lets you work it an ideal choice for your clients. with us. It means you can access the Milford If you’d like to know more, please KiwiSaver Plan on behalf of your clients. get in touch on 0800 662 975 or As you may know, our KiwiSaver Plan comes wholesale@milfordasset.com with an impressive track record of returns, A wealth of expertise. Past performance is not a guarantee of future returns. Please read the Milford Product Disclosure Statement at milfordasset.com. 07
PEOPLE For the latest people news go to www.goodreturns.co.nz If you have a new appointment email details and a picture to editor@goodreturns.co.nz TRUSTEES EXECUTORS ADDS TOP NAMES Trustees Executors has made of $4.5 billion. developing a strong culture of best practice Robert Sloan has been appointed to the conduct in the MIS sector.” a number of key appointments newly created role of chief risk officer. It has also appointed Victoria Grace and over recent weeks. He is currently head of capital markets Graeme Kirkpatrick as directors. disclosure at the Financial Markets Ryan Bessemer is also joining the board It has appointed Geoffory Rimmer to Authority. Prior to joining the FMA Sloan as a director. The three new directors will the new role of chief operating officer, spent 14 years working for major New join current board member Matt Sale. with responsibility for overseeing the Zealand, UK and United States law firms Former directors Sarah Roberts and company’s daily operations and business advising clients on M&A and equity Mark Darrow have stepped down from strategy. Establishing goals for sustained transactions in the energy, transport and their roles. performance and growth across Trustees defence sectors. Kirkpatrick has an international Executors business units will be one of his “We are delighted to have appointed background in banking and financial key priorities. two high-calibre senior executives to help services. He has held senior positions at Rimmer has more than 25 years’ drive our growth agenda and oversee our PwC, Deloitte, AIB and JPMorgan. experience in the Australian trustee management of risk and compliance," Grace has been working closely with and financial services sector, and has chief executive Ryan Bessemer said. Trustees Executors over the last 12 deep leadership experience in strategic “Geoff is an accomplished and very months, driving a number of key corporate planning, finance, operations, sales and strategic executive who will assist me to initiatives involving digital technology marketing, business development and develop and execute our growth strategy, assessment and investment. M&A. which is underpinned by distributed He was previously executive ledger technology. general manager of trustee “With his deep and wealth services at Equity understanding of Trustees, an ASX-listed the regulatory and trustee company. Prior to compliance framework this he was the founding in New Zealand, Robert chief executive of Financial will bring a strategic Services Partners, a top-20 and technical focus dealer group which had to our supervision funds under administration business, whilst Robert Sloan Victoria Grace 08 WWW.GOODRETURNS.CO.NZ
FMA ADDS TO LEADERSHIP TEAM GASCOIGNE The Financial Markets and insurance. She leaves a senior role at the UK LEAVES PM Authority (FMA) has made two CAPITAL ROLE markets and conduct regulator, the senior appointments, including Financial Conduct Authority (FCA). Bolingford has worked for the FCA Aaron Gascoigne, the executive filling the newly-created for almost 20 years, most recently as director of Kiwi Investment Partners, which represents Australian manager role of director of banking head of cross-cutting policy and head of supervision for retail banking groups. PM Capital in New Zealand, has taken and insurance. She also recently spent two years at the on a new role with a sharebroking firm. UK Treasury, leading capital markets and With a career in financial services Sarah Vrede joins as director of capital prudential policy. spanning two decades, Gascoigne markets and has more than 20 years’ Bolingford will relocate to New Zealand to brings Australasian and European public and private sector experience in assume her new role in January 2020. She experience in funds management and financial and capital markets. will be based in Auckland. investment advice to Forsyth Barr. Most recently she was the head of Chief executive Rob Everett said: “I Forsyth Barr managing director Neil the NZ Debt Management Office within am excited to be hiring leaders of such Paviour-Smith said the company was Treasury. Vrede was appointed a Fellow calibre into my team. These are important excited to have someone of Gascoigne’s of the Institute of Finance Professionals additions into the leadership group as we calibre and experience joining the (INFINZ) earlier this year in recognition look towards a greatly expanded regulatory Auckland team. of her significant contribution to New remit. It is great to see such enthusiasm “Aaron has a wealth of experience Zealand’s capital markets. for the work of the FMA as we serve New in advising clients and investment She will join the FMA in early November Zealanders by applying conduct regulation management. He has a track record of and be based in Wellington. across sectors and markets within financial building strong client relationships and Clare Bolingford will join the FMA services." businesses,” he said. in a new role of director of banking If you're looking to recruit go to www.goodreturns.co.nz/jobs FIND YOUR IDEAL CANDIDATE ARE YOU READY FOR LICENSING? FULL LICENSING PACKAGES FOR ALL ADVISERS COMPLIANT SOFTWARE DETAILED SYSTEM AND PROCESSES CONTINUING TRAINING AND DEVELOPMENT AND SO MUCH MORE Find out more. Call 0508 4 ASTUTE (0508 427 888) 09
ADVERTORIAL By Footprint Advisers: Key to Bridging the Wills Gap A new Kiwi company is expanding the service profile for advisers while tackling a longstanding problem in New Zealanders’ approach to personal finance and future planning. Footprint offers an innovative costs of their Wills. digital Wills service and WHAT FOOTPRINT “As a responsible adviser it is up to me to make the introduction to Footprint. I pay for is collaborating with advisers to OFFERS ADVISERS it as a ‘thank you’ to my clients for arranging • Help to protect their clients by their insurance with me. For a lot of families, start the conversation providing Wills $100 for a Will is something they have to with clients. • A dedicated point of contact budget for, and by meeting the cost I can • Regular service check-ins ensure my clients don't have a qualm about The urgency of the need is proven by a • Step-by-step guides for advisers and getting a Will and don’t procrastinate. I’ve May 2019 survey of 1,100 New Zealanders their clients never had any pushback and it helps clients which found that only 37 percent of full-time • Reporting on client referrals and take- overcome the misconception that they need workers have a Will, despite the cost and up so advisers know which of their to take time out of their day and go to a effort involved having plummeted through clients created or updated their Wills. lawyer’s office. In most cases a Will can be digital innovation. This also has the benefit of providing made online quickly and easily because it’s Footprint CEO Angela Vale says after evidence that estate planning support not a complicated document.” taking a while to find its feet with advisers, was offered to clients the company has adapted to the necessary • Comprehensive Footprint collateral EASE, ACCESS levels of service and support. “We have • The option to collaborate on trials to AND AFFORDABILITY refined our service by bringing in the right help improve conversion ratios and To lead the adviser support programme people to make sure we deliver on the client service Footprint has appointed Emma Richards as value proposition. sales and service manager. Ms Richards says “Our focus is on working with advisers many advisers are already doing great work to provide a value-add. They refer clients Registered financial adviser Paul de Klerk, in the estate planning arena, and Footprint’s for Wills services as part of their full principal of Paul de Klerk Financial job is to make the work of Wills easy for consultative service across all aspects of Advisors Ltd, refers clients to Footprint. To advisers and attractive and affordable for financial planning.” deliver extra value to clients he covers the their clients. 010 WWW.GOODRETURNS.CO.NZ
Paul de Klerk and Angela Vale. “Our aim is to have advisers pre-position whose chief executive Sudesh Jhunjhnuwala our services with clients. Some advisers are brought in Footprint to upskill employees. among the 81 percent of Kiwis who don’t The majority of staff admitted to not having Making a Will is necessarily understand estate planning fully, written a Will, mostly because they hadn’t which is understandable as it is a specialist had time to get around to it. not difficult or time- area in its own right, and we are working on that knowledge gap. FOOTPRINT LEARNING LABS Footprint provides its corporate clients with consuming but it is a To understand more closely what advisers need, Footprint is currently running a trial employee Learning Labs either on-site or at a convenient location nearby. Our consultants today conversation, with a number of advisers. Ms Vale says more grounding in the challenges facing teach staff all the ‘need-to-knows', such as: not a retirement advisery businesses will only improve the • What is an asset • What is an Estate conversation. Footprint service. • Why you need a Will and what can happen if you don’t have one Mr de Klerk says he has a “very open” • What is an Executor and what do they do I think every • What is involved in Estate Administration, relationship with Footprint but doesn’t receive referrals in return for passing on financial adviser who tasks and costs • How to avoid leaving loved ones without clients. He says Footprint is “not a burden of a process – it’s simple, easy to use and to deals with insurance access to funds while your estate is being administered understand. Ninety-nine percent of my clients are in similar situations to one another, so I has a responsibility to A COMPETITIVE ADVANTAGE can say to them ‘here's how the Will works bring up the issue of Ms Vale says Footprint is conscious that the advisery market is intensely competitive, and why it's a good idea’. My advice is around highlighting the consequences of not having Wills. and advisers need a point of difference. “Incorporating Wills as part of the advice a Will in place. Footprint is a really good thing for financial advisers because it’s so easy for programme feeds into the industry’s Code clients to go online and take care of it.” “We are very experienced with corporates of Conduct. Advisers are also able to secure As Ms Vale says, “The Will only performs so we know how to make the messaging good rates for clients because we pass one part of the life finance equation. How relevant to people’s lives. We can help discounts on, and we are seeing a trend bank accounts and insurance policies are advisers cover off FAQs with clients, and towards advisers paying for clients’ Wills set up and how your property is owned can our guides and monthly reporting are also because there is a low cost of acquisition and it is a good way to differentiate their service all affect the funds that are available to your comprehensive, so advisers can be confident and take due care of clients. loved ones while your estate is being settled. about quality of advice and meeting obligations to regulators. “We don’t want to step into advisery Too many people have been left penniless “We already do on-site Learning Labs for businesses but see a much stronger value in that interim period. That’s why these are our corporate clients on employee benefits, proposition in being a good commercial conversations for today and why our work and there could be similar labs in future partner. The more successful advisers are, with advisers and employers like Sudima for advisers that are accredited and count the more people are protected. Thinking Hotels is so important.” towards their required annual training quota.” ahead, there is no reason why an adviser who To find out more about how Footprint can One of the companies investing in Learning wants to specialise in estate planning could work with your business, contact Labs is national hotel group Sudima Hotels, not, and Footprint could be white-labelled.” www.myfootprint.co.nz 011
PROFILE By Susan Edmunds Spotlight on New Zealand market Research IP founder Darren Howlin says good research is about breaking investment outputs down to understand their parts. Investment researcher Darren … investment is the same. You know what the output is, the PDS, talking to portfolio Howlin says investment products managers, the marketing teams. The PDS is the aren’t too dissimilar from TVs “The research piece is deconstruction. The PDS is the TV screen, we want to know TV screen, we want – the output to the consumer how you got there. What processes were involved in whatever investments are inside to know how you got depends a lot on the make-up of the components within. that portfolio, the different asset classes determine how you get the picture on there. the screen.” It might not be the comparison that its own fund manger of the year awards. Before setting up Research IP, Howlin springs to mind most readily for those in Howlin had been interested in buying was a research manager at Lonsec, the industry but the analogy is indicative of FundSource but said he and the NZX could national research manager for Professional Howlin’s background. not come to an agreement on price. “They Investment Services, and worked for Suncorp An electrical engineer by training, he as a product research adviser. did what they had to do.” Zenith reportedly started his career with the Australian Defence Research IP has been making noise on this bought FundSource for about $340,000. The Force, doing “interesting things” that he’s not side of the Tasman this month, launching its NZX had valued its assets at the end of 2017 really at liberty to discuss in the media. expanded operation in New Zealand. at $435,000. Basically, he says, it amounted to Until the sale of FundSource it had been He said the Research IP launch could have breaking everything down to its processes providing qualitative reports to the NZX happened sooner. “But sometimes it’s better and systems and understanding the operation and powering its FundSource to let a little bit of water go under the bridge.” building blocks. awards, which highlighted the country’s best He is also in the process of locking in “Take a TV. TVs have changed a lot over performing fund managers. an expanded team and said some of the the last 20 years, from CRT to plasma, to At launch, Research IP offered 58 managed people who will join the business are still LCD to LED. The quality for the picture keeps fund qualitative research reports and more on gardening leave in positions where getting better and better at time goes by than 700 one page snapshots. It will also run they cannot be seen to be making any 012 WWW.GOODRETURNS.CO.NZ
professional moves yet. to look at finance companies as an example, Howlin said the move was a continuation of what Research IP had already been doing in Research IP I think they had half of New Zealand’s wealth sitting in them at one point.” the New Zealand market. “One of the key things that has been part will have a core But he said while products would change and people would move in and out of the of our rollout into New Zealand has been offering that is freely industry and between companies, in essence making sure that our technology is set up investment products were always about specifically for the New Zealand market. available to financial the key asset classes. “Equities, bonds, That’s part of the reason for the timing being what it is.” advisers and direct property still make up the world. Nothing has really changed there despite everything Some of the technology has been used in the Taiwanese market, where Research investors. that’s happened.” Advisers would continue to be important, IP provides services to the Taiwanese “Aaron [Drew] and Chris have the best he said, and should focus on what they did Government. It has been operating there understanding of the New Zealand best. since 2013, led by Kevin Kan, who heads marketplace of all of us but their service is Research IP also provides consulting sister company Square One Research. “We different to the type of service that Research services to Australian financial advice groups had to do some tailoring for the New Zealand IP puts into the market place.” and financial advisers, with over $2 billion market. In Taiwan, we have information on Howlin said the investment world had under advice and growing. Over $600 million over 3,000 managed funds … the universe changed over the time he had been part of of this is invested via managed accounts, isn’t that big in New Zealand even if you do it. “You definitely have asset classes that with the balance residing in advice group include all the Australian fund managers who were the darlings of their time and don’t exist approved products. have New Zealand-compliant funds.” anymore. You Howlin said: “With the regulatory landscape Square One Research and Research IP are only have constantly changing, financial advice groups key partners in the Taiwan Government’s are now bolstering investment voluntary top up retirement saving system committees with independent called the Fund Rich Service (FRS). Since experts like us. We don’t just sit launching in January 2017, the FRS has on an investment committee, grown to US$2 billion ($3.15 billion) and we assist advisers to solve there are more than 140,000 active investors and implement systems and using the service. More than 35% of users services which allows financial have fortnightly or monthly regular savings advisers to do what they do plans linked to their accounts. The Taiwan best; help their clients, rather Government’s FRS leverages Research IP’s than filling their day with Search-Research-Transact capability. administration.” He said qualitative research was an He said many advisers important part of the New Zealand called on Research IP services proposition and was less scalable. “That’s a because they were dealing bit more important In the New Zealand and with increasing amounts of Australian market.” paperwork and administration Howlin said it was important to him that that had become a distraction the product was open to financial advisers taking them away from working and to retail investors. with their clients. “Research IP will have a core offering that He said roboadvice would be is freely available to financial advisers and part of the future – Research direct investors. This will enable people to IP is developing its own AI have access to key information and ratings, solution. But he said it would help helping them to make important investment advisers with some of their heavy decisions. The only requirement to access lifting, rather than replace them. the service is an email address.” “People go to people to talk to Howlin said the New Zealand research people.” market was changing again. “Zenith has acquired FundSource – there’s a brand there but a limited amount of knowledge of the New Zealand market. Obviously, Morningstar had a long relationship with the market but the key person who understood the market best has moved on.” Chris Douglas moved from Morningstar to MyFiduciary. 013 Darren Howlin Melanie Purdey
RIAA NZ CONFERENCE By Miriam Bell Think responsibility There’s a strong appetite for investments that deliver social and environmental impact and that trend is set to grow exponentially, reports Miriam Bell from the frontlines of this year’s Responsible Investment Association Australasia conference. 014 WWW.GOODRETURNS.CO.NZ
ROADMAP PART OF THE SOLUTION FOR SECTOR It seems a contradiction in terms: Z Energy is a fossil fuel company and yet its CEO, Mike It is about truly Bennetts, says sustainability is at the heart of all they do. committing to ESG That’s because since a company reset back in 2010, which identified and articulated their and all the benefits core values, Z has actively worked to play their part in helping New Zealand transition to that flow from it a low-carbon future. Kicking off the speakers at the RIAA rather than just conference, Bennetts talked about their paying lip service to efforts – as a company and part of the wider community – to perform well in the the idea in order to be environmental, social and governance (ESG) space. compliant. “We have always recognised that we are part of the problem but we want to move to being a part of the solution.” Z Energy’s So Z plans to reduce their operational Mike Bennetts emissions by 2020 and voluntarily offsets what they haven’t been able to reduce there are things that we can do and we are Matt Whineray through investment in permanent forestry, engaging with New Zealanders around that. Increasing pressure on corporates from he said. We have to collaborate and get some actions investors, regulators and consumers means This means that, as a business, Z is carbon going around this stuff.” that there has been a lifting of sustainability neutral. While this might be challenging, it is To play its part, Z has invested almost expectations – and standards – in the finance not the biggest problem. $30 million in building New Zealand’s first sector. “It’s how we deal with the emissions from commercial-scale biodiesel plant, which This led to the establishment of the NZ the petrol, diesel and aviation fuels that we turns tallow, a by-product of the agricultural Sustainable Finance Forum earlier this sell to our customers which equates to about industry, into high quality biodiesel. year and it is now hard at work producing 9% of New Zealand’s total carbon emissions. It has also invested in a majority stake in a roadmap for the finance sector to help it “Dealing with that is a different story. But retail electricity provider Flick Electric and become more sustainable. in Mevo, an electric ride-sharing company NZ Super Fund CEO Matt Whineray is the indicative of the changing nature of how co-chair of the forum. Speaking at the RIAA people get from point A to B. conference, he said the forum’s work is not Bennetts said that ESG is not just a fad, about how to direct capital to sustainable rather it’s a solid business-call to make: get it investment. right and you will manage risk as well as have “It is about the whole financial system, from better access to debt and equity funding. insurance to banking investment and what Additionally, ESG is something that can be done to ensure that standards are investors are increasingly keen on. raised and the sector lives up to them. “Four years ago no-one knew what ESG “It is no longer enough to just have a policy. was. Now it is very much a feature of the There’s a very active context and there’s lots conversation with our investors. And it’s no of conversations about how it is all being longer just about what the compliance people managed and how to incorporate the risks.” have told them to ask.” But such dialogue is necessary, as is the At Z, which is a part of the NZ Climate work of the forum, because climate change Leaders Coalition, they believe that it’s critical to be responsive to community risk is now actionable and urgent and we have concerns, he said. to do something about it, Whineray said. “It is about truly committing to ESG and The forum, which is made up of all the benefits that flow from it rather than representatives from a range of “actor groups” just paying lip service to the idea in order and observers from the regulators, is standing to be compliant.” on the shoulders of initiatives that have While there are challenges for gone before. businesses, Bennetts believes “We are breaking the goals down further, it is important for companies questioning why things can’t be done now, to get started on ESG before it and linking then to outcomes. But our priority becomes compulsory. areas are leadership and accountability, “You need to work with your data importing, and redirecting and suppliers and reach out to the prioritising capital.” community as well. Remember Whineray said they were looking at matters listening is good: most things get solved from across the spectrum, including how by dialogue, not shouting.” to think about sustainability in the context of advice and fiduciary obligations, and considering how they connected. 015 Mike Bennetts
RIAA NZ CONFERENCE By Miriam Bell “Our interim report, which will have ideas which explored active ownership at the and pathways, is due out at the end of RIAA conference. October. Then we’ll need engagement and feedback to turn those goals into procedures. Devon Funds Management portfolio manager Nick Dravitzki said that, on behalf of Let’s not make “From this we can work out what you need their investors, they carry out both informal and formal engagement over ESG issues with excuses [around ESG]: to do to improve and change the behaviour of actors in the financial sector. But I think we all companies they work with, like Fletchers and we will end up in an need to engage proactively, not just react.” Air New Zealand. “It is a constant process for us as an active incremental spiral if investor. Collaborative engagement is often we do. Locally, there has a part of this as it can be more effective than indirect engagement.” been a shift “One example of this is Climate Action 100+ which is an investor initiative that tries Australasian Centre for away from excuses to influence companies to make positive Corporate Responsibility's changes to their climate impact. It is striking for not doing ESG to a how much impact it has and how much time Brynn O’Brien focus on how we are companies spend trying to respond.” BMO Global Asset Management’s Alan O’Brien said to deal with this they make use of a double-barrelled resolution method integrating ESG Fitzpatrick agreed that there is a role for collaborative engagement and that there where an amendment to the original and making a has been a big uptick in the number of such initiatives being used. resolution takes place and then other ESG resolutions are proposed as part of that. difference. But he noted that most of this engagement “We use shareholder resolutions to protect company interests from ESG risks and for is behind doors. “Increasing ownership in companies and using voter rights is also a broader political purposes to break through Habour Asset way to engage with them to a great degree. for political change in areas where there has Management’s Jorge “It’s an efficient model to engage with companies – especially as with some been a political vacuum.” The balance of how these issues are Waayman companies it is very difficult to engage with considered needs to be changed, O’Brien said. people who can enact effective change, not “There is a lot of excuse making from the financial sector about why they can’t do ACTIVE OWNERSHIP just a gatekeeper.” Shareholder resolutions are another avenue anything. We need to flip the bias in favour Shareholders have also started to take that can be used to advance ESG causes in of the urgency of ESG issues. Let’s not make a much more active role in ensuring the companies and to enact change. excuses: we will end up in an incremental companies they invest in are operating Australasian Centre for Corporate spiral if we do.” responsibly and more sustainably. Responsibility executive director Brynn Other forms of active ownership employed This is known as active ownership and, O’Brien said there are differences between by companies representing investors include much like impact investing itself, it is a rapidly New Zealand and Australia in this regard. offering advice, pushing for more explicit growing trend. In New Zealand an individual can do a disclosure of ESG policies, and working with One of the key aspects of active ownership shareholder resolution but, in Australia, 100 government on policies and the environment is engagement, according to a panel session shareholders need to do it together. they sit in. 016 WWW.GOODRETURNS.CO.NZ
ESG TREND WATCHING New Zealand and There’s been a widespread shift in looking at putting ESG funds together – but Australia are fairly advanced, with people thinking about ESG: no longer is it merely there’s zero regulation or compliance and something nice for businesses to have, it’s little interest.” now something clients want and look for. At the RIAA conference panel on ESG Another common issue pointed out by the panel is the way companies disclose on ESG really starting to take trends and insights, this change in thinking about ESG generally was one of the key and the related potential for “greenwashing”, which can make a company appear more ESG into account. themes to emerge. environmentally friendly than it actually is. Habour Asset Management investment MFS Investment Management senior Refinitiv's Jamie Coombs analyst Jorge Waayman said that managing director Marian Poirier said responsible investing policies are big news there is a lack of consistency in disclosure The inconsistent disclosure trend around the world. which makes it difficult to compare ESG appears to be pronounced in New Zealand, "Locally, there has been a shift away from credentials. Further, sometimes people according to a big analysis of disclosure excuses for not doing ESG to a focus on are doing it, even if they don’t have the and offset practices in New Zealand’s how we are integrating ESG and making a right terminology. investment market carried out by Harbour. difference. To deal with this, it’s necessary to have Waayman said they found that less than “There are big issues – both multiple data sources and to analyse it half of companies in their sample disclosed environmental and social – that we need to yourself, she said. “As corporate reporting their emissions. lean into and unpick. So we need to think improves it lifts the sector and gives you the “Because a lot of the data is self-reported about how we manage ESG programmes opportunity to select what is best for you. we looked at how many of the companies and where do we need to progress to But don’t just take one example, get more, had externally verified their data. Only seven with them.” and challenge people.” out of the 25 companies had done so. So But while growing numbers of companies New Zealand is lagging behind the global try to incorporate ESG into all that they scene and needs to pick up the pace there.” do, pick up of the concept varies widely That’s because the new reality is that ESG between countries. has become mainstream and needs to be Across the Asia Pacific region there are integrated into all aspects of investing. very different levels of investor engagement Poirier said while the risks do need to be and knowledge in different countries, managed, it is a big opportunity. “Passive Refinitiv’s performance director Asia, Jamie management is not the best way to Coombs, said. integrate ESG – but active management “New Zealand and Australia are fairly means it is necessary to do the research advanced, with people really starting to take and to really engage.” ESG into account. But South East Asia is a very different story. Some of our clients are Jorge Waayman 017
ADVERTORIAL Spotlight on ESG trends Responsible Investing (RI) is How should a money management industry. Where once RI consisted of naïve investment screens and a term we are hearing more in manager decide on the shared only analysed equities, new datasets and the media. It's used to loosely values of all the underlying approaches are now used to implement describe a range of investing investors? sophisticated ESG strategies for a range of financial securities. Issues of transparency RI initially began in a religious context, and information disclosure are becoming strategies that include, but are not based on the principles of “love thy more prevalent; investors want to know limited to, environmental, social neighbour”. Ideas promoted included how their money is invested. The increased divestment from alcohol, tobacco, weapons availability of quantitative data now allows and governance (ESG) integration and gambling – the original “sin” stocks. investors to both strategise and measure and socially responsible investing Over time, RI developed with the addition their portfolio characteristics. of civil rights, international politics and In 2015, we developed a product for a client (SRI). environmental sustainability into the mix. that would track a benchmark whilst reducing Both terms share the same goal: to move Integrating ESG factors into investment the overall carbon exposure of the portfolio money away from the “bad” guys and research is comparatively new and can and simultaneously minimising active risk towards business that is “good” for society. include issues such as climate change, and trading costs. The strategy ultimately employee rights, modern slavery and evolved into our Low Carbon Fund, a low cost Move money from the bad diversity. The purpose is to consider the ESG global equity offering that can be used by investors to reduce their carbon footprint. guys and towards business footprint of a company and how these non- financial issues can contribute to the bottom that is good for society. line of a company. The desire to invest responsibly by organisations and individuals depends Investors want to know how on various values or ethical motivating investment professionals factors. It is these differences that make the are considering ESG in their definition and approach to RI so difficult. The challenge is that values and ethics are hard portfolios. to define and thus very subjective, something Some commentators believe that the the investment community finds hard trend in investor demand for ESG solutions to conceptualise. is disrupting the status quo of the asset 018 WWW.GOODRETURNS.CO.NZ
Interestingly, our decarbonisation research a research-based approach are required in RUSSELL INVESTMENTS order to proactively meet market demands shows that many companies with large DECARBONISATION STRATEGY and generate solutions that ultimately carbon footprints also have large investments in renewable energy. The original carbon benefit investors. strategy would exclude these securities by ignoring climate-proactiveness metrics Successful ESG strategies of the underlying firms. In 2016, Russell require creativity, Investments added clean energy and ESG transparency and a tilts to the strategy; both of which are directly research-based approach. related to the overall low carbon tilt and allow for a more sophisticated investment strategy. Research into responsible investment at Russell Investments has been a case of Russell Investments became a ongoing enhancement. Recent research signatory of the United Nations includes a study on the relevance of material governed Principles of Responsible ESG scores that are weighted based on the Investment (PRI) in 2009, and exposure of the company to the specific subsequently joined the ESG type of ESG risk. Furthermore, Russell requires innovation. Markets are rapidly discussion with world leading Investments has also begun to engage in evolving, along with investor needs. proponents of RI. In our 2019 water research, identifying opportunities Gone are the days where simple (and naïve) UNPRI assessment we scored A or around integrating water-sustainability exclusions of securities sufficed, or where A+ ratings in the 10 categories in metrics into portfolios. strategies were not backed by robust market which we are assessed. We believe that implementing RI and ESG- analysis. At Russell Investments, we are specific solutions for our investors’ portfolios confident that creativity, transparency and Russell Investments Low Carbon Global Shares Fund The Russell Investments Low Carbon Global Shares Fund provides investors with a sustainable investment solution that supports the management of climate change risk and the transition to a low carbon economy. For more information about our responsible investing solutions please contact: Matthew Arnold t: 09 359 3576 e: marnold@russellinvestments.com w: russellinvestments.co.nz For more information on the funds and solutions available to you and your clients, please visit russellinvestments.co.nz. This publication provides general information only and should not be relied upon in making an investment decision. In particular, you should seek independent financial advice and read the relevant Product Disclosure Statements available by contacting Russell Investment Group Limited on 09 357 6633 or 0800 357 6633 or at russellinvestments.co.nz. 019
FSC CONFERENCE By Miriam Bell Back to the future Delegates at this year’s Financial services could enhance New Zealand’s Services Council conference were told wellbeing and nurture diversity and that success for the sector, in a rapidly leadership. Miriam Bell was among changing environment, will require getting them as they discussed a roadmap for a lot of the basics right for customers. growth for advice, advisers and the They also considered ways that financial wider population. 020 WWW.GOODRETURNS.CO.NZ
THE AGE of wellbeing Business needs to face up income earners. “But 60% of those involved didn’t think they to the fact that the world has would have saved enough for retirement It’s not about transformed: these days ensuring and one of the big anxieties was around not having enough for emergencies. It was clear working harder, it’s the wellbeing of employees and customers is the best way that lifting financial productivity and savings was a key ingredient of wellbeing.” about working to embrace change and boost A critical aspect of doing so is financial literacy. On average, New Zealanders’ smarter. That will productivity. financial literacy is not good, particularly in comparison to similar countries like Australia. help to boost That was one of the key messages to emerge from a wide-ranging panel session on Mulholland said to improve this a productivity. consistency of approach is required. “There wellbeing on the first morning of the Financial needs to be a focus on KiwiSaver to help Services Council’s annual conference. build financial literacy. The work of the MinterEllisonRuddWatts' Prompted by the current focus on wellbeing, which is exemplified by the Commission for Financial Capability needs to Christine Brotherton be supported.” Government’s Wellbeing Budget, the theme While the work towards building financial intergenerational thing. Those in the know of the conference is “Towards Wellbeing”. literacy is starting, New Zealand has a long need to help those who are not.” In line with this, the panel session way to go, he said. “We need to start with For Mantis, the financial literacy of lower explored multiple issues relevant to children and think about how we educate income groups is a concern. She said BNZ wellbeing, including mental health, them on money and finances? It’s an works with community financial programmes digital technology and social media, the aimed at such groups to provide help around changing world of work, productivity and budgeting plans, managing debt and making environmental considerations. use of KiwiSaver. But perhaps, not surprisingly, the central “There does need to be more education for wellbeing issue of the panel session was children and in schools too. To improve the financial wellbeing. financial wellbeing of New Zealanders, we ANZ’s managing director of wealth need to start thinking about it and helping Craig Mulholland said their research more people to get educated on it.” around wellbeing revealed that people feel When it comes to the financial sector itself, good when they have an active savings the panel session highlighted that there are programme and don’t have to borrow for important conversations to be had about everyday needs. better business practices which will benefit This was not dependent on income per se, employees and customers and support he said. “You could have a high-income their wellbeing. earner with lots of debt and no Resilience expert Kathryn Jackson savings and they weren’t as happy as said it’s critical for companies to equip a lower income earner with no debt employees to deal with stress and and some savings. pressure and to build resilience. “It’s about having control of your And MinterEllisonRuddWatts destiny, knowing what you want to HR director Christine Brotherton, achieve and how you want to achieve whose company has embraced it. Financial wellbeing comes down a four-day working week, said to being able to save and pay your it is about trying new things bills without getting into debt.” because the old ones are not BNZ CEO Angela Mentis agreed working. that savings, along with wealth, “People are under pressure does contribute to wellbeing. and productivity is not good. For She said their wellbeing index better customer outcomes think provided some interesting about changing focus from insights into this. what employees are doing to “There was a wide spread achieving the outcome you of financial hardship and want. It’s not about working distress in New Zealand and it harder, it’s about working was particularly pronounced in 18- smarter. That will help to 29-year olds, in women and in single boost productivity.” 021
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