RESPONSIBILITY Avon Corporate - the beauty of doing good - RSPO
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Table of Contents COMPANY PROFILE 3 CEO MESSAGE 5 ENVIRONMENTAL SUSTAINABILITY 6 PHILANTHROPY 20 PEOPLE 32 PRODUCTION & SUPPLY CHAIN 39 ABOUT THIS REPORT 51 Avon is committed to making the world a more beautiful and healthier place through our products, our people, our environmental sustainability and our philanthropy. We empower millions of women around the world financially through our earnings opportunity and support their health and safety through the Avon Breast Cancer Crusade and Avon’s Speak Out Against Domestic Violence initiative. 2013 Avon Corporate Responsibility Report 2
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report Company Profile A von Products, Inc. (Avon), the company for women, is a leading global beauty company with $10 billion in annual revenue in 2013, making us one of the world’s largest direct sellers. We are headquartered in New York City, where our company was founded in 1886. As of December 31, 2013, we employed approximately 36,700 employees around the world. Our products are marketed to women principally through direct selling by Avon Independent Sales Representatives and are available in over 100 countries. As of December 2013, Avon had more than 6 million Representatives and sales operations in 62 countries and territories—including the United States—and distributed products in 43 additional countries and territories via distribution partners and licensees. A complete list of our markets can be found on avoncompany.com. For Avon’s recent financial and company information, read our financial earnings releases and 2013 Annual Report. 2013 Avon Corporate Responsibility Report 3
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report OUR PRODUCTS Avon’s core beauty products and related brands, such as Avon Color, ANEW, Skin-So-Soft, Advance Techniques, Avon Naturals and mark., represented 73 percent of our company’s net sales as of December 31, 2013, with fashion and home products representing 17 percent and 10 percent, respectively. Our current product offerings are categorized by Beauty and Fashion and Home: beauty fashion & home • Color Cosmetics • Fashion Jewelry •G ifts and Decorative • Fragrances • Watches Products • Skincare • Apparel • Housewares • Footwear •E ntertainment and • Accessories Leisure Products • Children’s Products • Nutritional Products AWARDS & RECOGNITION Avon strives to be an industry leader in many facets of corporate responsibility and sustainability. Following are select acknowledgments for our work in 2013. For a complete list of our awards and recognitions, please visit avoncompany. com. CDP S&P 500 Climate Change Report Avon received an 86 on disclosure and B on performance in 2013 Human Rights Campaign Foundation’s Corporate Equality Index Avon received a perfect score—100 out of 100—in 2013 for the second consecutive year Interbrand’s Best Global Green Brands Avon ranked No. 41 in 2013 Forbes’ World’s 100 Most Powerful Women FORTUNE’s 50 Most Powerful Women in Business Avon CEO Sheri McCoy was recognized on both lists in 2013 2013 Avon Corporate Responsibility Report 4
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report ear Avon Stakeholders, our philanthropic goal of donating $1 billion in total funds by 2015. Avon’s commitment to corporate responsibility is at the core of our • ENVIRONMENTAL SUSTAINABILITY: Our company. In 1886, our founder, brochures make us a significant user of paper and David H. McConnell, pledged that Avon we’re committed to helping end deforestation would “contribute to the well-being of society and the through internal efforts, policies, and our reforestation environment in which it functions.” fundraising initiative, Healthy Forests, Beautiful World. In 2013, we raised $1.3 million through Today, more than 125 years later, that pledge remains Healthy Forests, Beautiful World to support the fundamental to our business and is important to our reforestation projects of partner organizations— long-term success. The commitments and strategies The Nature Conservancy and World Wildlife Fund— outlined in this report reflect business decisions that in Brazil and Indonesia, two of the most critically we believe better position us for success. endangered ecosystems. Our three citizenship responsibility pillars continue In 2013, we also made progress toward our to be: People, with a focus on empowering women; 2020 goals to reduce absolute greenhouse gas Philanthropy, with a focus on ending breast (GHG), water intensity and waste across Avon’s cancer and domestic violence; and Environmental operations. For example, as of the end of 2013, Sustainability, with a focus on reforestation and we reduced GHG emissions from Avon operations minimizing our footprint. As always, we are guided by by 28.7 percent, surpassing our goal of a 20 our core values and principles, which include earning percent reduction. the trust of our stakeholders by exhibiting integrity, acting ethically, and embracing transparency. I’m extremely proud of the work our company is doing to contribute to our social and A few examples of how we continued our commitment environmental stewardship. Through the dedication to corporate responsibility in 2013 include: of our Representatives and our thousands of • PEOPLE: As the “company for women,” our priority Associates, Avon is a responsible corporate citizen. to empower women is reflected in our commitment The journey does not end here, and we look forward to recognizing and advancing women in our to continuing to advance our corporate responsibility own workforce and helping our more than six million efforts in the years to come. On behalf of Avon, I Avon Independent Sales Representatives achieve invite you to explore this report to learn more about economic independence. Our business empowers our progress and goals. millions of women around the world to be self-sufficient and to earn an income to support themselves and make a better life for their families. Since 1886, Avon has offered women a no-barrier earnings opportunity to support themselves and their families. • PHILANTHROPY: Our 2013 philanthropic efforts made a difference in the lives of women and their Sheri McCoy families around the world. Since 1955 through the Chief Executive Officer end of 2013, we raised more than $957 million through programs in over 50 countries for two of the causes most important to women: breast cancer and domestic violence. We are well on our way to reaching 2013 Avon Corporate Responsibility Report 5
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report Environmental Sustainability Avon has a long-standing commitment to managing our environmental footprint. We continuously evaluate how to reduce the environmental impact of our operations and in the manufacturing of our products. A worldwide network of Avon’s global environmental management team and Associates across various disciplines support our policies, processes and goals. Our Associates are dedicated to environmental stewardship and apply the principles of sustainability to their daily work. In 2013, we made progress toward our long-term 2020 goals focused on absolute greenhouse gas (GHG) emissions, water, waste and reforestation, as well as toward additional shorter-term goals addressing these areas and others, such as recycling and packaging. External organizations rank our environmental performance within our industry. For 2013, we received a disclosure score of 86 (out of 100) and performance score of B on CDP S&P 500 Climate Change Report.
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report AVON 2020 ENVIRONMENT GOALS GOAL PROGRESS 28.7% Reduction 20% Reduction Of GHG emissions on an Of total GHG emissions from Avon absolute basis from Avon operations on an absolute basis operations through the end of 2013 by 2020 (base year 2005) (goal achieved and ongoing) 40% Reduction 32% Reduction In water intensity—water In water intensity consumption per Avon through the end of 2013 manufacturing facility—by 2020 (ongoing) (base year 2005) 30% Reduction 2.6% Reduction Of waste on a per unit Of waste on a per unit basis basis—waste per Avon through the end of 2013 manufacturing facility—by 2020 (ongoing) (base year 2005) 74% of Paper 100% of Paper Used in Avon brochures Purchased from certified and purchased from certified and or or post-consumer recycled post-consumer recycled content content sources by 2020 with a sources in 2013 and 25 percent certification preference of the Forest sourced from FSC-certified forests Stewardship Council (FSC) (ongoing) AVON’S COMMITMENT TO CLIMATE CHANGE Avon’s commitment to climate change began in 1994 when we retrofitted many U.S. manufacturing and distribution sites with energy-efficient lighting. Avon is also a signatory of the CERES climate declaration, which calls on federal policymakers to address climate change. We have collaborated with CERES on sustainability initiatives since 2011. As a member of the Business for Innovative Climate & Energy Policy (BICEP), an advocacy coalition of businesses committed to working with policy makers to pass meaningful energy and climate legislation, we abide by BICEP’s key principles, including promoting energy efficiency and renewable energy; increasing investment in a clean energy economy; and supporting climate change adaptation, technology transfer and forest preservation. 2013 Avon Corporate Responsibility Report 7
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report OPERATIONS Avon has a longstanding commitment to managing our environmental footprint. We address key impacts across our business enterprise and focus on continuous improvement, with particular emphasis on the areas that are most important to our company, society and the planet. GREEN BUILDINGS AVON As part of our efforts to mitigate and reduce our environmental GREEN impacts, we support sustainable building practices. Through BUILDING our Green Building Promise, we are committed to designing PROMISE and building any new major facilities, as well as making renovations to existing facilities, in accordance with the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) Green Building Rating System™ certification standards. The LEED certification system promotes a comprehensive, holistic approach to sustainability, focusing on energy savings, water efficiency, carbon emissions reduction, and stewardship of natural resources. In countries where LEED certification does not exist, construction and renovation projects aim to meet equivalent local standards. As of 2013, the following Avon facilities have achieved LEED certification or equivalent local standards: • A von’s distribution center in Zanesville, Ohio, was our first facility to achieve LEED Gold certification • O ur Northampton, United Kingdom, administrative headquarters achieved BREEAM Very Good - New Build and was awarded the U.K. Green Apple Award • A von’s largest distribution center worldwide in Sao Paulo, Brazil, received LEED Gold certification • O ur distribution center in Guarne, Colombia, was the first new construction in Colombia to receive LEED Gold certification • O ur research and development center in Shanghai, China, received LEED Platinum for its interior space • O ur U.S. headquarters in New York, N.Y., was awarded LEED Gold for its interior space EMISSIONS REDUCTION AND ENERGY CONSERVATION We continue to focus on reducing our greenhouse gas (GHG) emissions and energy consumption, as well as increasing the use of on-site renewable energy to reduce our carbon footprint. Avon aspires to achieve zero emissions by using 100 percent clean energy and we are proud of the progress we’ve made to reduce our absolute GHG emissions. 2013 Avon Corporate Responsibility Report 8
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report By 2020, our goal is to reduce absolute GHG emissions from Avon operations by 20 percent from 2005 baseline levels. As of the end of 2013, we exceeded our goal and reduced absolute emissions by 28.7 percent from 2005. Although we are optimizing our carbon and energy use, we do expect our GHG emissions to fluctuate in the years leading up to 2020 due to potential growth of Avon’s business and diminishing returns on our investments in our renewable energy efforts. Therefore, we are continuing to pursue our 2020 goal of a 20 percent GHG reduction. On our journey to zero emissions, we’ve also set a short-term goal to continue our progress. By 2016, our goal is to reduce total GHG emissions on an absolute basis by 5 percent from 2012 baseline levels. As of the end of 2013, we reduced absolute GHG emissions by 4.6 percent from 2012. Challenges to our business resulted in fewer units produced in 2013, which affected our per unit carbon emissions—carbon emissions per Avon manufacturing facility. While our per unit carbon emissions increased 4.7 percent from 2012 to 2013, we’ve made significant progress since 2005. As of 2013, we achieved a 38.3 percent carbon emissions reduction per million units at global manufacturing locations from 2005 baseline levels. ABSOLUTE GHG EMISSIONS (CO2e) METRIC TONNES Global Operations 170,000 160,000 150,000 158,497 156,341 140,000 153,920 142,722 141,801 130,000 136,751 136,050 120,000 110,000 118,408 113,017 100,000 2005 2006 2007 2008 2009 2010 2011 2012 2013 NOTE A breakdown of Avon’s 2013 absolute GHG emissions by scope includes: 27,962 metrics tonnes of Scope 1 emissions and 85,055 metric tonnes of Scope 2 emissions from our global operations. Our Scope 1 emissions represented here do not include direct emissions from our vehicle fleet, which totaled 35,490 metric tonnes in 2013. 2013 Avon Corporate Responsibility Report 9
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report GHG EMISSIONS PER UNIT(CO2e) Global Manufacturing Locations METRIC TONNES PER MILLION UNITS 60 50 40 30 20 10 48.3 44.4 44.3 40.0 35.7 33.3 35.7 28.4 29.8 0 2005 2006 2007 2008 2009 2010 2011 2012 2013 In 2013, total energy consumption at Avon’s global manufacturing facilities— composed of on-site consumption and electricity—decreased 5.2 percent from 2012 levels—from 748,030 MM BTUs to 708,888 MM BTUs. Since 2005, we have reduced total energy consumption by 35 percent. 1,150,000 TOTAL ENERGY (MM BTU’s) Global Manufacturing Locations 1,050,000 950,000 850,000 750,000 650,000 2012 2013 2005 2006 2007 2008 2009 2010 2011 The Avon Green Building Promise contributes to a reduction in energy and GHG emissions. Avon’s GHG emission estimates are compiled by First Environment, an independent environmental management consultant that is a leader in the GHG field. First Environment is a signatory to the CERES principles (Coalition for Environmentally Responsible Economies) and also maintains ISO 14001 certification. 2013 Avon Corporate Responsibility Report 10
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report WATER CONSERVATION Avon continues to take steps to use water wisely and conserve this resource, especially in water stressed parts of the world. We continue to implement projects to achieve zero water waste discharge in water-scarce countries where we operate, particularly in India, China and Brazil. By 2020, our goal is to reduce water intensity—water consumption per Avon manufacturing facility—by 40 percent from 2005 baseline levels. As of the end of 2013, we reduced water intensity by 32 percent from 2005. We’ve also set a short-term goal: By 2016, we aim to reduce water intensity by 5 percent from 2012 baseline levels. In 2013, we reduced water intensity by 1.3 percent—from 159 gallons per thousand units in 2012 to 157 gallons per thousand units in 2013. WATER CONSUMPTION INDEX (GALLONS/000’s UNITS) Global Manufacturing Locations 300 250 200 150 100 2005 2006 2007 2008 2009 2010 2011 2012 2013 2013 Avon Corporate Responsibility Report 11
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report On an absolute basis, we reduced water consumption 3.7 percent—from 362,402,000 gallons in 2012 to 348,998,000 gallons in 2013. From our 2005 baseline, we reduced water consumption by 35 percent—or approximately 193,000,000 gallons. TOTAL WATER CONSUMPTION Global Manufacturing Facilities THOUSANDS OF GALLONS 560,000 540,000 520,000 542,139 500,000 480,000 529,781 460,000 525,854 440,000 476,574 471,112 420,000 400,000 428,264 380,000 396,107 360,000 362,402 340,000 348,998 2005 2006 2007 2008 2009 2010 2011 2012 2013 Our manufacturing sites globally are committed to efforts to reduce water consumption. In 2013, water savings initiatives at Poland and Morton Grove, Ill. manufacturing sites delivered 7 percent and 16 percent reductions in water consumption, respectively. Additionally, Avon branches in Acala, Spain, delivered a 75 percent reduction in water consumption, while Colombia branches delivered a 78 percent reduction in 2013. 2013 Avon Corporate Responsibility Report 12
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report MATERIAL USE & PACKAGING With 33 owned and 27 leased manufacturing and distribution centers worldwide in 2013, Avon focuses on recycling and minimizing material use as we strive to reduce waste along the production cycle. This reduction has a meaningful cost savings and lessens our environmental impact. WASTE REDUCTION By 2020, our goal is to achieve a waste reduction of 30 percent on a per unit basis—waste per Avon manufacturing facility— from 2005 baseline levels. As of the end of 2013, we reduced waste per unit by 2.6 percent since 2005. We continue to focus on driving further reductions and have set short-term goals as we work to achieve our 2020 target. By 2016, our goal is to achieve zero operational waste to landfill at five Avon locations across manufacturing and branch sites. We are also targeting a five percent reduction in waste per unit from 2012 levels by 2016. In 2013, waste per unit at Avon’s manufacturing facilities decreased 9.1 percent from 2012—from 40.6 to 36.9 pounds per thousand units. WASTE INDEX (POUNDS/000 UNITS) Global Manufacturing Locations 50 45 40 35 30 25 2005 2006 2007 2008 2009 2010 2011 2012 2013 2013 Avon Corporate Responsibility Report 13
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report On an absolute basis, in 2013, Avon’s global manufacturing operations reduced waste by 9.1 percent from 2012—from 92,447 to 83,998 (in thousands of pounds). TOTAL ABSOLUTE WASTE (IN THOUSANDS OF POUNDS) Global Manufacturing Locations 120,000 110,000 100,000 90,000 80,000 70,000 60,000 2005 2006 2007 2008 2009 2010 2011 2012 2013 Despite reductions in waste per unit in 2013, we are not progressing as quickly as we had anticipated toward our 2020 goal. The large proportion of heavy sludge generated by our wastewater treatment facilities primarily contributed to this slower pace, with obsolete and expired products also contributing, but to a much lesser extent. However, we are finding re-use options for sludge, as well as for alcohol and cosmetics; recycling corrugated cardboard; implementing a waste to energy program; and educating Associates in global manufacturing locations on environmental initiatives. These efforts have resulted in the increase of our recycling levels and generated progress toward our 2020 recycling goal. 2013 Avon Corporate Responsibility Report 14
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report RECYCLING By 2016, our goal is to achieve an overall recycling rate of 87 percent across manufacturing and branch sites. In 2013, we achieved an overall recycling rate of 84 percent. Among manufacturing sites only, we achieved an 81.8 percent recycling rate—Avon’s highest rate of recycling to date. All of Avon’s manufacturing and branch sites are focused on achieving zero waste to landfill. Manufacturing facilities in Poland and Brazil led all regions with recycling rates at 90 percent. Among Avon’s branch locations, more than 10 locations were close to achieving zero waste to landfill in 2013—recycling rates over 90 percent—including sites in Zanesville, Ohio, and Cabreuva, Brazil. RECYCLING EFFICIENCY (% MATERIALS RECYCLED) Global Manufacturing Locations 80 70 60 50 40 2005 2006 2007 2008 2009 2010 2011 2012 2013 2013 Avon Corporate Responsibility Report 15
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report PACKAGING Avon uses a variety of plastic, glass, paper and cardboard packaging materials in our products. We aim to continually reduce the environmental impact of our packaging during our new product development process and on-going business operations. To do so, we have reinvigorated our efforts by assigning a senior executive to lead and oversee a cross-functional team that is mandated with driving sustainable packaging innovation at the company. All sustainable initiatives are designed to ensure a high-quality product: the package is safe, suitable for consumer use, and meets all legal guidelines. Avon addresses the environmental impact of packaging through two key areas: the amount of packaging and the materials and processes required to produce the packaging. By 2015, our goal is to discontinue the use of polyvinyl chloride (PVC) in our beauty packaging across all markets. We continue to make significant progress toward our goal. For example, the majority of our PVC usage is in protective and tamper evident shrink sleeves across multiple product categories; we are working to replace these PVC sleeves with more sustainable PET/OPS sleeves. PROGRESS TOWARD GOAL TO DISCONTINUE POLYVINYL CHLORIDE (PVC) IN BEAUTY PACKAGING BY 2015 STATUS: DISCONTINUING REGION PVC IN BEAUTY DETAILS PACKAGING BY 2015 Eliminated PVC from packaging Latin America Achieved waste stream and have been PVC (excluding Venezuela) free since 2009 Will reduce PVC consumption North America On Target by 50% in 2014 Will eliminate PVC sleeves through EMEA On Target the qualification of PET/OPS sleeves in 2015 Will eliminate PVC usage across its China On Target major brands – Naturals, Skin-So-Soft, and Nutrition Capsule in 2014 Converted 188 million PVC sleeves in 2010 and is on target to replace the India On Target PVC sleeves in the Color Cosmetics Category in 2015 Initiated a program in 2013 to convert all new product launches to Philippines On Target PET sleeves. Inline products that use PVC sleeves are on schedule to fully transition to PET by 2015 2013 Avon Corporate Responsibility Report 16
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report In 2013, we continued to evaluate additional opportunities to reduce the impact of packaging through the following initiatives: arton elimination: Many Avon products and product categories are offered •C without outer cartons, including lipsticks, body lotions, bath products, and personal care products, such as deodorants, haircare and other categories. arton production: Our North America carton supplier, Graphic Packaging, •C meets the SFI Sourcing Standard (Certified Fiber Sourcing) and only uses pulp from pine trees that are managed under sustainable forestry practices and uses approximately 100 percent of the tree and leaves no ground waste behind. efillable packaging: The mark. brand has integrated •R refillable packaging solutions into two of its cosmetic compact products. Every time a consumer refills these packages, an average of 0.15 pounds of materials is saved. In 2013, the Latin American region began producing the 400ml Encanto Lotion refillable package and sold refillable liquid soap. In addition, other markets are investigating refillable jars and cosmetic compacts. • L ightweighting: Many plastic packaging and caps are “lightweighted” to reduce the overall amount of materials they contain while still providing the necessary strength. In 2013, Avon’s Personal Care category began implementing an HDPE to PET conversion project in 2013 for body washes globally, which will result in the reduction of an estimated 12,900 pounds of resin per year globally. • S calability: Avon’s global distribution centers use multiple case sizes to minimize corrugate usage per order. Our facility in Pasadena, Calif., utilizes bliss style cases that use approximately 20 percent less board than a typical regular slotted container. 2013 Avon Corporate Responsibility Report 17
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report REFORESTATION As a direct seller whose ‘store’ is the brochure and printed materials, with virtually no brick and mortar stores, Avon is a significant user of paper. Deforestation affects the health and well-being of our society and environment. We are committed to helping end deforestation through internal efforts and policies, including the Paper Promise and Palm Oil Promise, and our reforestation fundraising initiative, Healthy Forests, Beautiful World. AVON PAPER PROMISE AVON As a significant consumer of paper products, Avon can influence PAPER both supply and demand in the market. In March 2010, we PROMISE announced the Avon Paper Promise, a comprehensive policy for promoting responsible forest use and protecting forests. We are committed to optimizing our overall use of paper in every area of our business, including distribution methodologies, basis weight reductions, reductions in brochure size, and increasing the use of electronic media as a replacement for paper-based products. We also continue to leverage technology and establish paperless processes wherever possible. By 2020, our goal is to purchase 100 percent of our paper from certified and/or post-consumer recycled content sources with a certification preference of Forest Stewardship Council (FSC). As of 2013, 74 percent of Avon’s brochure paper met the Avon Paper Promise commitments, and approximately 25 percent of paper used in Avon’s product brochures is sourced from FSC certified forests. Moving forward, we will continue to report on our ongoing activities to implement the five points of the Avon Paper Promise: • P romoting sustainable forest use. Protecting forests. Protecting old growth, high conservation or endangered forests and ecosystems. • R educing demands on forests. • P romoting clean production practices. • P romoting continuous improvement. • R emaining transparent to customers, shareholders, and other stakeholders. To achieve these goals, we are tracking and reporting, through the Global Forest and Trade Network, the amount of wood fiber we purchase from suppliers certified under each of the forest certification systems. We also continue to consult with external stakeholders to review emerging issues related to environmentally responsible fiber and implementation of our Paper Promise. Read the full Avon Paper Promise on avoncompany.com. 2013 Avon Corporate Responsibility Report 18
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report AVON PALM OIL PROMISE AVON The rapid expansion in the production of palm oil has resulted in PALM OIL destruction of large areas of tropical forests and peatlands. Although PROMISE more than 80 percent of palm oil is used in food, it is also one of the natural oils used in cosmetics and personal care products. Avon is not a significant user of palm oil; however, we recognize the impact palm oil production has on deforestation. In March 2011, we adopted the Avon Palm Oil Promise, which outlines Avon’s guidelines for purchasing sustainably sourced palm oil. Additionally, we are a member of the Roundtable on Sustainable Palm Oil (RSPO)—a group that promotes the growth and use of sustainable palm oil. Through the Palm Oil Promise, we support the production of sustainable palm oil through the GreenPalm program. For every estimated ton of palm oil derivative we use in the production of our products, we have paid a voluntary premium to a palm oil producer that is operating within the RSPO guidelines for social and environmental responsibility. In 2013, Avon supported the production of 18,400 metric tons of sustainable palm oil production through the GreenPalm program. Read the full Avon Palm Oil Promise on avoncompany.com. HEALTHY FORESTS, BEAUTIFUL WORLD Healthy Forests, Beautiful World, Avon’s reforestation fundraising initiative, empowers us all to be a part of a global movement to help end deforestation—a crisis that endangers the health and well-being of our society and our environment. The initiative was launched in 2010 as Hello Green Tomorrow, and renamed Healthy Forests, Beautiful World in 2014. With more than six million Avon Independent Sales Representatives (“Representatives”) around the world as of December 31, 2013, Avon has a unique capacity to engage and mobilize people to help end deforestation. Healthy Forests, Beautiful World raises funds through the sale of special, environmentally conscious fundraising products in more than 50 countries by Representatives and online at Avon eCommerce sites. Through the end of 2013, Avon raised more than $6.8 million, including $1.3 million in 2013, to support the reforestation projects of partner organizations, The Nature Conservancy (TNC) and World Wildlife Fund (WWF), in Brazil and Indonesia, two of the most critically endangered ecosystems. Read more about Healthy Forests, Beautiful World on avoncompany.com. 2013 Avon Corporate Responsibility Report 19
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report Avon Philanthropy As the “company for women,” Avon has a unique ability to educate and mobilize people worldwide on issues that are of vital importance to women. By combining the power of the individual and the collective power of our worldwide network of Avon Independent Sales Representatives (“Representatives”) into one powerful philanthropic force, together Avon and the Avon Foundation for Women— a U.S.-based 501(c)(3) public charity—make us a global leader in philanthropy. We are proud to be the leading corporate supporter of the breast cancer cause globally through the Avon Breast Cancer Crusade and a leading corporate supporter of ending violence against women through the Speak Out Against Domestic Violence initiative. By 2015, our goal is to donate $1 billion in total funds, and we are well on our way to reaching that goal. Through the end of 2013, Avon global philanthropy donated more than $957 million through programs in over 50 countries for causes most important to women.
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report AVON FOUNDATION FOR WOMEN The U.S.-based Avon Products Foundation, Inc., referred to as the Avon Foundation for Women (“Avon Foundation”), leads Avon’s global philanthropy program. All local fundraising and grant programs are conducted by Avon’s individual country markets. Since its inception in 1955, the Avon Foundation’s fundamental mission has been to promote or aid charitable, scientific, educational, and humanitarian activities, with a special emphasis on programs that improve the lives of women and their families. Read more about the Avon Foundation’s mission on the Avon Foundation website. AVON FOUNDATION FUNDRAISING The Avon Foundation raises funds in the United States for breast cancer and domestic violence programs through special Avon products sold by Representatives, with a percentage of net proceeds donated to the Avon Foundation. The Avon Walk for Breast Cancer series, which attracts tens of thousands of participants each year, raises substantial funding from the public. In addition, Avon provides in-kind and financial support to the operations of the Avon Foundation. Detailed financial reports showing Avon’s donations to the Avon Foundation, funds raised, grants awarded and more details, can be found on the Avon Foundation financials page. AVON FOUNDATION GRANTS The Avon Foundation awards breast cancer and domestic violence grants through a competitive application process guided by external experts on respective advisory boards, the Avon Foundation Breast Cancer Advisory Board and the Avon Foundation Domestic Violence Advisory Board. The Avon Foundation also awards grants through our Healthy Forests, Beautiful World program to support reforestation projects in endangered ecosystems. Read more about Healthy Forests, Beautiful World in the Environmental Sustainability section of this report. Strategic guidance for the Avon Foundation, fiduciary responsibility and final decisions on grant making are among the responsibilities of the Avon Foundation Board of Directors. In 2013, the Avon Foundation: • Awarded more than $20 million for grants and programs to advance breast cancer research and access to care programs and $5.8 million for grants and programs to fund domestic violence education, direct service and prevention programs. • M ade 156 grants for U.S. breast cancer programs through the Avon Foundation Breast Cancer Crusade, of which 63 percent went to access to patient service and care programs and 37 percent went to research. • F unded 138 projects through the Avon Speak Out Against Domestic Violence initiative aimed at ending domestic violence or supporting victims in 36 states, Puerto Rico and the Dominican Republic, totaling $5.8 million. 2013 Avon Corporate Responsibility Report 21
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report •A warded a total of $1.47 million to The Nature Conservancy (TNC) and World Wildlife Fund (WWF) through the Healthy Forests, Beautiful World program to fund reforestation efforts in Brazil’s Atlantic Rainforest and Indonesia’s tropical forests. AVON MATCHING GIFTS PROGRAM Avon is proud to encourage the personal philanthropy of Avon Associates. In the United States, through the Avon Foundation U.S. Associate Matching Gifts Program, the company matches donations made from all full-time U.S.-based Associates to a wide range of causes and programs. The Avon Foundation matches minimum contributions of $25, up to a maximum of $15,000, perAssociate and per calendar year, to eligible 501(c)(3) organizations. Each calendar year, the Avon Foundation will provide a 2:1 match to charities up to a maximum of $500, and a 1:1 match for all pledges exceeding $500, up to a maximum of $15,000. 2013 Avon Corporate Responsibility Report 22
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report AVON BREAST CANCER CRUSADE The Avon Breast Cancer Crusade, which launched in 1992, has placed Avon and the Avon Foundation at the forefront of the fight against breast cancer. Today, Avon is the leading corporate supporter of the cause globally. Many of our Representatives around the world raise funds for breast cancer programs and also provide a global army of educators, offering information and raising awareness around the world. Avon global philanthropy has donated more than $815 million through 2013 for breast cancer programs in over 50 countries for research and advancing access to care, regardless of a person’s ability to pay. The Avon Breast Cancer Crusade awards funding to beneficiaries ranging from leading cancer centers to community-based, grassroots breast health programs to support breast cancer research and access to care. Avon funding has helped build a network of programs globally that cover the full spectrum of the breast cancer access to care and research. We fund promising research into the causes of breast cancer and ways to prevent the disease, and fund access to screening and treatment, with a special focus on helping the medically underserved, including the disadvantaged, elderly, minorities and those without adequate insurance. Globally, the Crusade has enabled more than 18 million women to receive free mammograms and breast cancer screenings, and educated more than 145 million women about breast cancer, helping improve rates of early detection and survival. AVON BREAST CANCER CRUSADE FUNDRAISING Avon and the Avon Foundation raise funds globally for the Crusade through the sale of special fundraising products and through fundraising events such as the U.S. Avon Walk for Breast Cancer series and the Avon Walk Around the World for Breast Cancer series. 2013 Avon Corporate Responsibility Report 23
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report AVON BREAST CANCER CRUSADE PINK RIBBON FUNDRAISING PRODUCTS Representatives around the world sell specially designed and affordably priced “Pink Ribbon” products that provide the opportunity for anyone to participate in the fight against breast cancer. Avon and the Avon Foundation award a portion of the proceeds to organizations and institutions to help eradicate breast cancer, with grants made within the country in which the funds are raised. Through 2013, global sales of Avon Breast Cancer Crusade pink ribbon fundraising products totaled $321 million. U.S. AVON WALK FOR BREAST CANCER The U.S. Avon Walk for Breast Cancer series is the Avon Foundation’s largest annual fundraising initiative and takes place in eight cities annually from April to October. Avon Walk participants have the choice of walking a marathon (26.2 miles) or a marathon-and-a-half (39.3 miles) over two days. Each walker must raise a minimum of $1,800 to participate, funds that the Avon Foundation distributes to local, regional and national breast cancer organizations. During the closing ceremony of each Avon Walk, the Avon Foundation awards a portion of the funds raised to local beneficiaries to ensure the funds immediately benefit the community. The Avon Foundation awards additional funds raised throughout the year to provide leadership support nationally for the fight against breast cancer. Since its launch in 2003, the Avon Walk series has raised more than $500 million through the dedication of more than 192,000 participants. 2013 Avon Corporate Responsibility Report 24
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report AVON WALK AROUND THE WORLD FOR BREAST CANCER The Walk Around the World for Breast Cancer series brings together hundreds of thousands of people in more than 50 countries around the world to raise money and build awareness of breast cancer. The funds are awarded in the local country to address critical needs, from mammography equipment to cutting-edge research and patient care. In many countries, the Avon Walks bring together many generations and break cultural and social barriers that previously stood as obstacles to women and men taking a public stand against breast cancer. As of the end of 2013, Avon Walk around the World for Breast Cancer events have raised more than $16 million through the support of more than two million participants. AVON BREAST CANCER IMPACT The hundreds of Avon Breast Cancer Crusade 2013 grant recipients in the United States and around the world include a wide range of organizations and institutions, including local nonprofit breast cancer programs and leading cancer centers that drive research and patient care. ACCESS TO CARE PROGRAMS Avon funds access to screening and treatment, with a special focus on helping the medically underserved, including the disadvantaged, elderly, minorities and those without adequate insurance. Avon and the Avon Foundation continue to lead efforts to end disparities and improve access to breast health care. A few examples of these efforts include: •T hrough 2013, the seven Avon Comprehensive Breast Care Centers of Excellence at major U.S. academic medical centers received a combined $148 million from the Avon Foundation. In addition, our markets in Brazil and the Philippines have created comprehensive breast cancer care centers at leading medical centers. Avon grants enable these centers to develop new programs to reach and treat the poor in their communities. In the United States, annual Avon Foundation grants to these centers also support their research efforts, with an emphasis on including underserved and minority populations in breast cancer research. 2013 Avon Corporate Responsibility Report 25
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report • T hrough the Avon Breast Health Outreach Program (BHOP), the Avon Foundation has awarded more than 1,600 grants to community-based organizations across the United States, totaling $76.2 million since 2000. Avon’s BHOP links at least 100,000 women annually to quality screening and funds more than 50 community health educators to connect underserved women and men to early detection programs and risk reduction strategies. •T he U.S. Avon Safety Net Program has awarded 660 grants through the end of 2013, totaling $220 million, to a network of more than 177 hospitals across the country. The goal of the program is to help women and men who might fall through the cracks of the healthcare system gain access to quality breast cancer services. In 2013, Avon Foundation-funded patient navigation programs provided patients with nearly 400,000 educational contacts, enabled access to nearly 250,000 mammograms and navigated nearly 14,000 medically underserved women and men diagnosed with breast cancer. BREAST CANCER RESEARCH FUNDING The Avon Foundation has donated more than $200 million for breast cancer research in the United States. The Avon Foundation supports breast cancer research through grant funding, as well as by providing scientific coordination and fostering collaboration between its funded programs. Current research priorities are aimed at: • understanding the causes of breast cancer • targeting the primary prevention of breast cancer •d eveloping new treatments for under-investigated areas of research, such as metastatic breast cancer and rare, aggressive types of the disease (inflammatory breast cancer, triple negative breast cancer and metastatic breast cancer) The Avon Foundation launched and leads several collaborative research efforts, including the Virus & Breast Cancer Research Consortium, a new diagnostics tests/devices development initiative, and the Parity and Breast Cancer Risk research program. The Avon Foundation requires and facilitates collaboration among funded beneficiaries to help advance the effectiveness of all programs. The Avon Foundation has long provided significant funding for environmental research related to breast cancer, including: •$ 1.5 million since 2004 to the National Institutes of Health/National Institute of Environmental Health Sciences in Research Triangle Park, N.C., to support the Breast Cancer and the Environment Research Centers and adjunct studies to The Sister Study. •$ 1.5 million since 2004 to Silent Spring Institute in Massachusetts to support its efforts to identify and change the links between the environment and women’s health, especially breast cancer. •T he Avon Foundation also funds patient access to care and non-environmental specific research programs at a number of organizations that are active in the exploration of environmental factors in breast cancer, such as the National Cancer Institute, Centers for Disease Control, the University of Massachusetts Amherst, and the University of California San Francisco. These organizations update the Foundation on new areas of environmental exploration, and issues and concerns in this field for future funding consideration. 2013 Avon Corporate Responsibility Report 26
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report COLLABORATING AND CONVENING The Avon Foundation is helping lead and coordinate ongoing collaborations with key cancer organizations and annually convenes experts from its own funded organizations. These events foster innovation, share best practices in the areas of breast cancer research, prevention strategies and patient services, and emphasize our unique collaborative approach to grant making. Avon Foundation Breast Cancer Forums and Summits alternate each year between convening representatives from community-based programs that provide outreach, education and early detection, and those from cancer centers engaged in scientific research and treatment. A few examples from 2013 include: •L ed and coordinated the Metastatic Breast Cancer Alliance (MBCA), which launched in 2013 and comprises 23 breast cancer advocate organizations and six pharmaceutical partners that have joined forces with the vision of transforming and improving the lives of women and men living with metastatic breast cancer. The Avon Foundation has dedicated staff time and resources to lead the MBCA’s effort to conduct a comprehensive analysis of metastatic breast cancer research and patient information and resources. The findings were issued in October 2014 and new programs will be funded to address the challenges identified. •P artnered with the National Cancer Institute (NCI) and the Center for Advancing Innovation to launch the first-of-its-kind Breast Cancer Start-up Challenge to link clinically interesting research-identified breast cancer inventions with business school and industry experts who would develop business plans to launch those inventions. Forty-six teams entered the contest, and the best business plan was selected for each of the 10 breast cancer test or treatment inventions. Teams are working to raise capital to launch new start-ups to further develop, and potentially commercialize, the inventions to provide promising research results to patients faster. The Breast Cancer Start-up Challenge winners will be announced in 2014. •C onducted the second Racial Disparity in Breast Cancer Mortality study in conjunction with the Sinai Urban Health Institute. The study, funded in 2013 and released in 2014, found a black:white disparity in breast cancer mortality in 39 of the most populous U.S. cities, with 35 of those cities experiencing a widening disparity over a 20-year period from 1990 to 2009. This study expanded on a 2012 study that examined the racial disparity in breast cancer mortality over a three-year period (2005-2007) in the 24 largest U.S. cities. • Issued a call for applicants for our second class of Avon Global Breast Cancer Clinical Scholars Program. The program trains breast cancer specialists living outside the United States at 12 leading Avon Foundation-funded U.S. breast cancer centers. The goal of the program is to provide advanced training to doctors so they can bring new skills and information to their home countries that will improve the treatment and care of breast cancer patients. The inaugural program brought 25 physicians—including 21 from Avon markets—to the United States in 2012. The second class, comprising 23 physicians from 14 countries, completed its studies in June 2014. Both classes of Scholars have since returned home to share their learnings and improve breast cancer detection and treatment in their countries. 2013 Avon Corporate Responsibility Report 27
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report EDUCATION AND AWARENESS Time and again, we have proven that we can mobilize the Avon community to ignite grassroots activism on a global scale. Harnessing this unique capability, we have led breast cancer awareness programs around the world. A few examples from 2013 include: • Brazil: We engaged Representatives in more than 800 mobilization efforts across the country, including many public activities educating women about the importance of early detection. These events culminated with the first giant pink Ferris wheel set up as the main attraction at an awareness event near a large shopping center in Sao Paulo, during which Avon distributed 1.5 million breast self-exam kits over 10 days. • Colombia: World famous soccer player Carlos “El Pibe” Valderrama joined the Avon Breast Cancer Crusade by painting his well-known hair pink and drawing media coverage across Latin America and Europe in advance of the annual Avon Walk in Bogota. Avon Colombia also created a mobile application, “El Pibe Rosa App,” so people could “paint” their hair pink and post it to social media to raise awareness about breast cancer. • Czech Republic: For the annual Avon Walk in Prague, 18,500 participants filled the streets in pink, raising more than $300,000 for breast cancer prevention and awareness. Additionally, 24 smaller local events engaging Representatives took place throughout the Czech Republic. Funds raised supported educational and screening programs as well as a helpline and other support programs for breast cancer patients. • Malaysia: Avon collaborated with the National Population and Family Development Board and MYDIN Mall to provide free clinical breast health checks to 6,140 women nationwide using six clinical buses. 2013 Avon Corporate Responsibility Report 28
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report AVON SPEAK OUT AGAINST DOMESTIC VIOLENCE Avon is dedicated to the empowerment of women globally, and ending violence against women is a cause that is integral to our philanthropy. Avon’s Speak Out Against Domestic Violence initiative focuses on education, prevention and victim support programs. Today, nearly 50 Avon markets around the world raise funds and awareness to support programs aimed at ending family and gender violence. Through 2013, the Avon Speak Out Against Domestic Violence initiative has donated nearly $58 million globally. SPEAK OUT & EMPOWERMENT FUNDRAISING PRODUCTS Avon raises funds and educates people through the sale of unique Avon Speak Out Against Domestic Violence Empowerment fundraising products, which have raised $37 million through the end of 2013. These products include jewelry that feature the infinity symbol, representing unlimited possibilities for all women once they are free from violence. The Avon mark. brand also offers special m.powerment fundraising products that support efforts to end dating and partner violence. 2013 Avon Corporate Responsibility Report 29
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report AVON DOMESTIC VIOLENCE IMPACT Avon and the Avon Foundation fund efforts to build awareness, to educate and to develop and implement prevention and direct service programs. We also support leading global programs to end gender violence and support the creation and implementation of laws to end violence against women. U.S. DOMESTIC VIOLENCE FUNDING Examples of domestic violence initiatives the Avon Foundation funded in the United States in 2013 include: •C reated and funded a $500,000 grant program—See the Signs & Speak Out: How Bystanders Can Help—which builds on the NO MORE study. The Foundation selected three agencies to receive grants to create bystander training materials, including websites, webinars, social media and other outreach materials to help bystanders safely intervene when abuse is suspected or observed. These free materials, available in November 2014, will be distributed to workplace and other community settings in order to reach large numbers of people to help them recognize the signs of abuse, respond, and refer victims and their families to resources, and to get people talking about these issues. • Continued its annual Avon Regional Domestic Violence grants program to support dozens of agencies across the United States with small general operating grants for local direct service and life-saving support programs in communities and regions where Avon has business locations. The Foundation awarded 64 of these grants totaling $500,000 in 2013. •A warded the Jeanne Geiger Crisis Center a $500,000 grant to expand its comprehensive research-based Domestic Violence High Risk Team Model (DVHRT). DVHRT focuses equally on offender accountability and victim safety, can be widely replicated, and is accepted by both law enforcement and domestic violence advocates. With new Avon funding, JGCC will improve DVHRT effectiveness by building a Web-based Learning and Resource Center, a cost-effective and efficient way to teach communities the basics of DVHRT and to onboard new DVHRT members; and introduce a DVHRT Certification Process to ensure proper replication through a thoughtful review of the policies, protocols and practices of the team once it has been operational for one full year. •P rovided significant additional funding to domestic violence agencies with projects that demonstrated the potential to be replicated as national or global models. Highlights of these funded programs include support of: The National Domestic Violence Hotline for advocate phone and digital online support; the National Network to End Domestic Violence for the Annual DV Shelter & Services Survey; the David Lynch Foundation for therapeutic and restorative mediation practices for victims, their families and advocate practitioners; Santa Clara College to develop and disseminate a campus sexual assault prevention and awareness video; and Cornell University Law School for the Avon Global Center for Women & Justice, which convenes judges from across the globe at an annual conference, catalogs gender-violence case law to expedite global use, and provides clinical support for global judicial projects. 2013 Avon Corporate Responsibility Report 30
Company Profile CEO Message Environmental Sustainability Philanthropy People Production & Supply Chain About This Report GLOBAL EFFORTS TO END VIOLENCE AGAINST WOMEN Examples of global programs we funded in 2013 include: •A nnounced the 2013 Avon Communication Awards: Speaking Out About Violence Against Women as one feature of Avon’s 2013 International Women’s Day celebration. The awards honored five non-governmental organizations from Pakistan, Tanzania, Nepal, Peru, and Ukraine, for their outstanding work to bring attention to the need to end violence against women and awarded each with a grant to continue their work. Avon Foundation Global Ambassador Salma Hayek Pinault and Avon CEO Sheri McCoy announced the winners at the United Nations Headquarters during the 57th session of the Commission on the Status of Women. •E xpanded the Global Partnership to End Violence Against Women, a collaboration among the Avon Foundation, Vital Voices and the U.S. Department of State that launched in 2010. In 2013, Avon funded a new Global Partnership initiative that launched in 2014: Ensuring Laws Achieve Their Promise: The Justice Institute on Gender Violence. In 2014 and 2015, the Justice Institute will work with criminal justice professionals and service providers in India, Mexico, Nepal, South Africa and other countries to develop and provide training that promotes a victim-centered approach to holding offenders accountable for their crimes. •L aunched the #SeeTheSigns of Domestic Violence global social media campaign on November 25, 2013 to address the issue of domestic abuse during the 16 Days of Activism Against Gender Violence, an international human rights-based movement against gender violence. The campaign focused on engaging women and men across the globe about the subtle signs of abuse, educating them about the important role they play in recognizing the signs among their friends and family, and encouraging them to help break the cycle of violence by starting conversations about the issue. United by the hashtag #SeeTheSigns, the campaign featured powerful graphics on Avon’s social channels in 27 countries throughout each of the 16 Days of Activism. In Argentina, Fundación Avon dressed Buenos Aires’ iconic monument, “El Obelisco,” in the center of the city, reaching 400,000 people on the first day of the campaign alone. 2013 Avon Corporate Responsibility Report 31
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