Residents' Perceptions towards Sustainable Tourism Development in Manali Region
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SAJTH, January 2012, Vol. 5, No. 1 Residents’ Perceptions towards Sustainable Tourism Development in Manali Region MOHINDER CHAND* and VIVEK** *Mohinder Chand, Ph.D., Associate Professor, Department of Tourism and Hotel Management, Kurukshetra University, Kurukshetra, (HR) INDIA **Vivek, Assistant Professor, Department of Tourism, University College, Kurukshetra University, Kurukshetra, (HR) INDIA ABSTRACT With the expansion in tourism sector in recent times, there has been the tendency for stakeholders such as local people, government functionaries, and practitioners in the industry to focus more on the sector’s performance on the both micro and macro-economic front while playing down its consequences at the grassroots level. Thus, indicators which frequently make the headlines include tourism’s contribution to foreign-exchange earnings, gross domestic product, tax revenues, employment creation, development of local industries and income generation. Thus, this paper examines the residents’ perception towards sustainable tourism development and to investigate the associate of these perceptions with resident’s demographic characteristics. Based on 459 respondents interviewed, the majority are male, young and married. Even though local people strongly support tourism development, however, they are involved little with the promotion &development of tourism in the region. The study suggests that for the sustainability of tourism development, future planning should consider the inclusion of local people. KEYWORDS: Perceptions, Resident, Sustainable, Tourism, India. © South Asian Journal of Tourism and Heritage
158 MOHINDER CHAND and VIVEK Introduction During the recent years sustainable tourism has emerged a lucrative form of tourism both for tourists and destination communities. Thus, since 1987 sustainable concept has been purified many times to enhance its practical application in the economic development of a nation. Sustainable development is a pattern of resource use that aims to meet human needs while preserving the environment so that these needs can be met not only in the present, but also for future generations (Pearce et al, 1991). Sustainable tourism may be thought of as "tourism which is in a form which can maintain its viability in an area for an indefinite period of time" (Butler, 1993). According to Butler sustainable tourism development involves management of all resources in such a way that "economic, social and aesthetic needs are fulfilled while maintaining cultural integrity, essential ecological processes, and biological diversity and life support systems”. Further, Butler (1993) believed that a working definition of sustainable development in the context of tourism could be taken as tourism which remains viable over an indefinite period and does not degrade or alter the environment (human and physical) in which it exists to such a degree that it prohibits the successful development and well-being of other activities and processes”. Moreover, sustainable development embodies the interdependencies among environmental, social, and economic issues and policies. These interdependencies should be taken into consideration for sustainable tourism development to be successful. Thus, sustainable tourism development should be considered one part of a planning process that integrates tourism with other economic development initiatives in attempting to achieve sustainable development it is tourism that truly benefits those who are on the receiving end, and that does not degrade the environment in which they live. In the past years a number of studies have examined perceptions of host residents' towards sustainable tourism development. The studies demonstrated that many local communities recognize that tourism can stimulate change in social, cultural, environmental and
SUSTAINABLE TOURISM DEVELOPMENT IN MANALI REGION 159 economic dimensions, where tourism activities have had a close connection with the local communities (Beeton, 2006; Richards & Hall, 2000).many authors have pointed out that understanding and assessing tourism impacts in local communities is important in order to maintain sustainability and long-term success of the tourism industry (Diedrich & Garcı´a-Buades, 2008; Beeton, 2006 ;Jensen ,2010; Nunkoo, et.al.,2010). A major reason for rising interest in the area has been the evidences that tourism leads not only to be positive, but also has the prospective for negative, outcomes at the local level (Jensen, 2010; Lankford & Howard, 1994). Thus, it is recognised that community perceptions toward sustainable tourism development are likely to be an important planning and policy consideration for successful tourism development. Today, tourism is appreciated as an economic giant not only for developing nations but also for the developed countries globally. According to Ministry of Tourism (2011) the tourism sector witnessed substantial growth as compared to 2009. The foreign tourist arrivals (FTA) in India during 2010 were 5.58 million as compared to the FTA,s of 5.17 million during 2009, showing a growth of 8.1%. Further, Many states in India have achieved a tremendous target in tourist arrival and receipt such as Himachal Pradesh , Rajasthan ,Kerala , Goa etc. Tourism Industry in Himachal Pradesh has been given very high priority and the Government has developed an appropriate infrastructure for its development which includes provision of public utility services, roads, communication network, airports, transport facilities, water supply and civil amenities, etc. The State Government is poised to transform the State into "A Destination for All Seasons and All Reasons". The State has a rich treasure of places of pilgrimage and Hot water springs, historic forts, natural and man-made lakes, shepherds grazing their flock are sources of immense pleasure and joy to the tourist. Therefore, recently the State Government has aiming at promoting sustainable tourism, encouraging private sector to develop tourism related infrastructure in the State without disturbing the existing ecology and environment. Infect, addressing the challenges of
160 MOHINDER CHAND and VIVEK tourism development in the Manali region, it require a strong co- operation among all parties, including those operating within and outside area boundaries, as well as those that can promote effective management of protected areas by ensuring that the appropriate planning and management tools are adopted. Although, the goals of different stakeholders can be quite varied, tourism activities can only be sustainable if implemented with a common understanding and consensus-based approach to development. Stakeholders play a central role in the tourism industry. As intermediaries between tourists and tourism service suppliers’ stakeholders can influence the choices of consumers, the practices of suppliers and the development patterns of destinations. This unique role means that stakeholder can make an important contribution to furthering the goals of sustainable tourism development and protecting the environmental and cultural resources on which the tourism industry depends for its survival and growth. Till date, little has been done to develop sustainable tourism in Manali Region (H.P.). Despite, this region has marvelous tourist appeal to attract both the tourists international and domestic. Thus, the concept of community participation is widely discussed within sustainable tourism (Mowforth & Munt, 2003). Hall (2000) adds that for tourism planning to be successful, the involvement and the participation of the residents in the area is pertinent. Residents’ attitude to tourism development is, however, often subject to conditions. Cooke (1982) argues that residents view tourism more favorably when they perceive themselves as being able to influence decisions and outcomes related to development. Mowforth and Munt, (2003) elaborate, with vast evidence, how local communities in Third World countries being exploited. Little control is in their hands to steer the direction of tourism development in their regions. Their views are rarely heard and their opportunities to nurture their low budget entrepreneurial tourism businesses are frequently frustrated by the bigger external investors. It is proposed that listening to the voices of local people is the starting point to embarking in sustainable tourism development in a region. This has motivated to examine the
SUSTAINABLE TOURISM DEVELOPMENT IN MANALI REGION 161 residents’ perception towards sustainable tourism development in Manali region. Review of literature and Hypothesis Development Through out the literature a numerous views have been emerged about the community’s perception towards sustainable tourism development. Ekrem Tatoglu et. al,(2000) identified the perceived impacts of tourism by residents in a community, Kuşadas, located on the Western Turkish coast. The most strong and favourable perceptions toward tourism impacts are found to be associated with economic and social and cultural aspects of tourism. The study also identified whether there exist any significant differences between demographic variables and residents’ attitudes toward tourism by the analysis of variance. Similarly, Fariborz and Ma’rof (2009) explored the relationship between the community leaders’ perceptions toward tourism impacts and their effort in building the capacity for tourism development in local communities of Shiraz, Iran. The study suggested most significant relationship with the level of community capacity building towards that those leaders who perceived the tourism activities could bring economic benefits would have the higher tendency to be actively involved in building the capacity of their communities in relation to the development of tourism, whereas those who perceived tourism could bring negative impact to the environment, would put less effort in the capacity building. Rich (2003) investigated if tourism to Himachal is of a concentrated type and also to view the pattern of concentration and dispersal over a period of time. Nature based tourism in the Great Himalayan National Park in the state has been reviewed for its current status and potential to see if it is a viable alternate form of tourism in the state.Singh and Mishra (2004) examined the social, economic and environmental dimensions of the green tourism with particular reference to village tourism development programme in Himalaya. Such programme also minimizes biophysical and human vulnerability
162 MOHINDER CHAND and VIVEK and risks in mountain regions. The environmental Consciousness campaign and introduction of code through multi- purpose Tourist Resource Centres are gaining currency in above context Kibicho (2008) focused on to the successful community-based tourism development in Kimana Wildlife Sanctuary in Kenya. Hierarchical cluster analysis demonstrates a simultaneous presence of three different segments within the local community, revealing that ’operatives’ are interested in participation in the project’s activities, ’opinion leaders’ are concerned with the community’s benefits from the project while ’official leaders’ value the success of the project. Jensen (2010) supported local sustainable development by enhanced local involvement. In similar vain, Nunkoo, et.al.(2010) examined the some pertinent issues in relation to tourism development and community attitudes in small islands, and it develops and presents a conceptual framework based on social exchange theory and identity theory. These include occupational identity, environmental identity and gender identity. Based on these, five propositions are developed. This study shows that inclusion of identity variables in behavioral models could increase their predictive power in explaining attitudes to tourism and consequent support for the industry. Richa (2007) evaluated the concepts of sustainable development with respect to tourism. Case studies were done three tourist states of India Kerala, Sikkim, and Himachal Pradesh. She discussed the concept of congestion of tourism like nature based tourism and evaluates the status and scopes of nature based tourism and draw a comparison between these states. Bansal and Gautam (2007) suggested the role of eco-tourism for sustainable development at wetlands and taken an example of three RAMSAR sites of Himachal Pradesh. They suggested that tourism is the best way for the development and conservation of the locale. Hwansuk et.al. (2010) demonstared a range of variables involved in determining resident attitudes toward tourism development and the adoption of sustainable tourism. They
SUSTAINABLE TOURISM DEVELOPMENT IN MANALI REGION 163 suggested three major components of sustainable tourism, namely long-term planning, full community participation and environmental sustainability within tourism. Marlies and Breda (2000) focused on to develop an approach to assessing the potential for sustainable tourism development that can be used by protected areas and communities. Further, he suggested a three step process such as an inventory of tourism resources, assessing tourism potential, and assessing carrying capacity. Matarrita-Cascante et. al. (2010) they evaluated that how economic, social and environmentally sustainable practices were made possible through community agency, the construction of local relationships that increase the adaptive capacity of people within a common locality. Further they suggested that to enable community agency are strong intra- and extra-community interactions, open communication, participation, distributive justice and tolerance examined local social interaction elements necessary for the achievement of sustainable tourism practices. Ko and Stewart (2002) used the structural equation model between residents’ perceived tourism impacts and attitudes toward host community. The model consisted of five latent constructs and nine path hypotheses .this was shows that residents’ ‘community satisfaction’ was closely related to ‘perceived positive’ and ‘perceived negative’ tourism impacts. These constructs were directly causing ‘attitudes toward additional tourism development’. But the hypothesized path relationships between ‘personal benefits from tourism development’ and the constructs of ‘perceived negative tourism impacts’ and ‘overall community satisfaction’ were rejected. The study suggested that community satisfaction was influenced by perception of tourism impacts, and may be useful in planning for additional tourism development. Further, Mohammed (2007) measured the effect of tourism development on the standard of living of the Egyptian people. The study shows that local people have positive attitudes towards tourism development indicators and there are some negative socio-cultural impacts of tourism development on local communities in Egypt. Keske, Catherine
164 MOHINDER CHAND and VIVEK and Smutko, Steve (2010) described how Audience response system (ARS) works and how it can also be used in research to assess community preferences for tourism development. Evaluation of the use of ARS technology showed high levels of participant satisfaction with both the technology and the situation assessment procedures, and the emergence of potential tourism development actions. Further, Lepp Andrew (2008) evaluated the residents’ attitudes towards initial tourism development in the small, rural village of Bigodi, Uganda. This study shows that residents’ attitudes were dependent on events which happened long before the introduction of tourism. This suggests that conceptualizing tourism as a complex system is helpful for recognizing the multitude of factors which can potentially influence residents’ attitudes and Implications for sustainable tourism development are discussed. Further, Choi and Murray (2010) Revealed that three major components of sustainable tourism, namely long-term planning, full community participation and environmental sustainability within tourism, are critically related to support for tourism and to the positive and negative impacts of tourism. The paper uses the findings to suggest critical implications that local governments need to consider when developing tourism. Many studies on community residents’ perceptions of sustainable tourism development have been conducted (Cole, 2006; Saarinen, 2006; Wall, 1997, Okazaki, 2008; Andereck et al., 2005; Choi & Sirakaya, 2005; Johnson et al., 1994; Liu et al., 1987; Liu & Var1986; Pizam, 1978; Ritchie, 1993; Robson & Robson, 1996; Sirakaya et al., 2001; Teye et al., 2002; Upchurch & Teivane, 2000). All these studies are performed by Western researchers. Thus, the significance of the findings in the Manali perspective may not be appropriate. To date, very little research has examined residents’ perception toward the sustainable tourism development in the Manali Region. In point of case, local communities in the Manali Region, Himachal have never been studied of such. Thus, there is limited understanding of residents’ perceptions of sustainable
SUSTAINABLE TOURISM DEVELOPMENT IN MANALI REGION 165 tourism development toward local communities and also very few research has been done here. Hence the purpose of this study is to examine the perception of residents towards sustainable tourism development in the region This study provides two hypotheses in order to assess the perceptions of local residents’ towards sustainable tourism development in the study area. Hypothesis 1: There is positive association of Residents’ perceptions towards sustainable tourism development in Manali region. Hypothesis 2: There is a positive relationship between sustainable tourism development dimensions and residents’ specific demographic characteristics. Research Methodology Study area The study was conducted in the Manali region, which consisted Rohtang, Rahala, Kothi, Palchan, Nehru Kund, Vashisht Hot Spring, Brighu lake, Solang Valley, Prini village, Jagatsukh, Kalath, Nagar etc areas. Research instrument A structured questionnaire was developed consisting of various questions such as demographic profile of respondents, and Sustainable tourism development variables based on past studies. Further, previous researches were reviewed to identify possible survey instrument and specific sustainable tourism development factors that should be tested. Thus, this study was based on the scale and methodology developed by various authors in the review of literature (Matarrita-Cascante et. al. ,2010; Nunkoo, et.al.,2010, ;Singh and Mishra,2004, and, Choi & Sirakaya, 2005; Johnson et al., 1994, Ritchie, 1993; Robson & Robson, 1996; Sirakaya et al., 2001; Teye et
166 MOHINDER CHAND and VIVEK al., 2002; Upchurch & Teivane, 2000). Initially, 60 items were emerged but after survey only 43 items were found significant. Likert- type scale values assigned 1 to “strongly agree”, 2 to “agree”, 3 to “neither agree nor disagree,” 4 to “disagree” and 5 to “strongly disagree”. Respondents were asked to give their level of agreement that mostly closely corresponded with their perception of these statements. Sampling and data collection Sample respondents were identified from the highly respected directory of the local, Govt. Kullu (Manali) of Himachal Pradesh. To initiate the sample 850 residents were contacted directly, only 459(54%) residents all of which were sampled. A survey methodology was chosen because it was deemed to be the most efficient way of reaching a large number of respondents. Data were analysed by applying factor analysis. Results and Discussion Table 1 presents the distribution of sample respondents with respect to the demographics used in the study. From this distribution it is seen that there are 365 (79.53%) male and 94(20.47%) female amongst the respondents. The main age group is younger then 30 years representing 46% of the respondents, (30-40 group with 33%; 50 and less group with 18%). Majority of the respondents (44%) have attended high school, 35% respondents have bachelor while 20% respondents have post graduation. Most of the respondents were self- employed (30%), followed by 25% service, 14 % housewives and only 10% were the professional.
SUSTAINABLE TOURISM DEVELOPMENT IN MANALI REGION 167 Table 1 : Demographic Profile of Respondents (N= 459) Demographic Number of Number of Characteristics Respondents Respondents Age 20-30 212 46.18 30-40 153 33.33 40-50 81 17.64 50 above 13 2.83 Sex Male 365 79.52 Female 94 20.47 0ccupation Service 117 25.49 Professional 45 9.80 Self-employed 139 30.28 Students 90 19.60 Housewives 68 14.81 Marital status Single 167 36.38 Married 292 63.61 Education High school or less 203 44.22 College 162 35.29 University 94 20.47
168 MOHINDER CHAND and VIVEK In order to assess the perceptions of resident’s towards sustainable tourism development determinants in the Manali Region, or in other words to be able to test H1, a factor analysis with varimax rotation on the 43 sustainable tourism development determinants was performed categorised into the three groups of “environment impacts”, “Socio-cultural impacts”, “economic impacts”. The Kaiser- Meyer-Olkin test of sphericity and the Bartlett’s test of adequacy provided support for the factor analysis. Furthermore, the requirements followed in this study were the following: Eigen values > 1, cut-off points > 0.40, cross-loadings > 0.10, and Cronbach’s alpha > 0.70. Table 2 presents all the necessary information about the three factors explaining between 83.12 and 79.70 per cent of the total variation that are above the generally accepted level of 50 per cent. All items pass the eigenvalue (more than 1.00), the cut-off points (factor loading not less than 0.40). The Cronbach alphas of the three factors are very high (ranging from 0.87 to 0.81), and are above the generally accepted level of 0.70. Table 2 : Factor analysis results for the perceptions of community towards sustainable tourism development items Factor Factor Factor ASTDF 1 2 3 Explained variation (per cent) 83.12 83.50 80.10 79.70 Eigen values 2.70 2.47 2.49 1.76 1. Environment impacts Overcrowding .401 Water shortages .508 Disruption of wildlife breeding .443 cycles & behavior’s
SUSTAINABLE TOURISM DEVELOPMENT IN MANALI REGION 169 Factor Factor Factor ASTDF 1 2 3 Damage natural environment .516 and landscape Destroy local ecosystem .480 Introduction of exotic species .480 Nature-based development .455 Loss of open space .425 The diversity of nature valued .493 and Protected Improves living utilities .428 infrastructure supply of water, electric & Telephone, etc. 2. Socio-cultural impacts Rise in criminal & antisocial .611 activities Increases alcoholism, .433 prostitution, & sexual permissiveness Increases exploitation of local .467 natives Increases robberies .426 Encourages cultural activities .428 Provides convenient transport .601 Benefits to local people and .418 small business Positive impacts on the cultural .442 identity of our community Deflation of local culture .425 Increases traffic accidents .471
170 MOHINDER CHAND and VIVEK Factor Factor Factor ASTDF 1 2 3 positive attitudes towards .415 creative & Innovative work Local residents have suffered from living in tourism .451 destination areas 3. Economic Impacts Unfairly increased real estate .701 cost and property taxes Increases cost of living .773 Increases price of goods and .754 services Increases potential for .617 imported labour Increases price of land and .647 housing Cost for additional infrastructure (Water, sewer, .413 power, fuel, medical, etc.) Improves local economy .406 Increases employment .543 opportunities Improves investment and .503 development Increases opportunities for .462 shopping Seasonal tourism creates high- risk under- or unemployment .488 issues Profits may be exported by .407
SUSTAINABLE TOURISM DEVELOPMENT IN MANALI REGION 171 Factor Factor Factor ASTDF 1 2 3 non-local Owners Jobs may pay low wages .490 Economic impact is widespread .444 in the Improves transport .419 infrastructure Creates new business .415 opportunities Competition for land with other .455 (higher value)economic uses Cronbach alpha 0.84 0.87 0.80 0.81 As shown in Table 2, Factor 1, environmental impacts (EI) includes overcrowding, water shortages, disruption of wildlife breeding cycles & behavior’s, damage natural environment and landscape, destroy local ecosystem, introduction of exotic species, nature-based development, loss of open space, diversity of nature valued and protected, improves living utilities infrastructure supply of water, electric & telephone, etc items. The item damage natural environment and landscape with highest loading (.516). Factor 2, socio-cultural impacts (SI) includes rise in criminal & antisocial activities, increases alcoholism, and prostitution, & sexual permissiveness, increases exploitation of local natives, increases robberies, encourages cultural activities, provides convenient transport, benefits to local people and small business, positive impacts on the cultural identity of our community, positive impacts on the cultural identity of our community, deflation of local culture, increases traffic accidents, positive attitudes towards creative & innovative work, local residents have suffered from living in tourism destination areas. The item Rise in criminal & antisocial activities with highest loading (.611).
172 MOHINDER CHAND and VIVEK Factor 3, Economic impacts ( Eco.I) unfairly increased real estate cost and property taxes, increases cost of living, increases price of goods and services, increases potential for imported labour, increases price of land and housing, cost for additional infrastructure (Water, sewer, power, fuel, medical, etc.), improves local economy, increases employment opportunities, improves investment and development, increases opportunities for shopping, seasonal tourism creates high- risk under- or unemployment issues, profits may be exported by non- local owners, jobs may pay low wages, economic impact is widespread in the, improves transport infrastructure, creates new business opportunities, competition for land with other economic uses. The item Increases cost of living with highest loading (.773). It indicates that there is a set of sustainable tourism development variables which are considered more significant by the respondents (confirms HI). Table 3 displays the bivariate correlation coefficients between all the variables used in the study. We observe strong, positive and significant correlations between all the sustainable tourism development criteria such as environmental impacts (EI), socio- cultural impacts (SI), Economic impacts (Eco.I) and all sustainable tourism development (ASTDF). These results indicate that the all determinants for sustainable tourism development positively associated with demographic variables. Further, with respect to the characteristics of the education we see in Table 3 that there is a strong and positive association between age, occupation and education, and most variables of the sustainable tourism development criteria, giving thus partial support for hypothesis H2. On the contrary, we see in Table 3 that there is a strong and negative association between sex and marital status, and most systems of the sustainable tourism development criteria, giving thus partial support for hypothesis H2. These results indicate that the age of respondents and occupation and education are, rated the systems of the sustainable tourism development higher, on the contrary other rated as lower.
SUSTAINABLE TOURISM DEVELOPMENT IN MANALI REGION 173 Table 3: Bivariate correlations for the variables used in analysis Marital Age Sex Occupation education EI SCI EcoI ASTDI Status Age 1.000 Sex - 1.000 0.822** Occupation 0.792** 0.812** 1.000 Marital - 0.463** -0.370** 1.000 status 0.359** education 0.125 0.138 0.164 0.080 1.000 EI 0.565** 0.539** 0.492** -0.314** 0.427** 1.000 SCI 0.497** 0.406** 0.476** -0.207** -0.523** 0.503** 1.000 EcoI - 0.405** 0.412** 0.474** -0.309** -0.423** 0.316** 1.000 0.510** ASTDI - - 1.000 0.170 0.281 -0.205* -0.206 -0.651** 0.525** 0.562** 0.401** ** Significant at 0.01 level ; * Significant at 0.05 level; EI= environmental Impact; SCI= socio-cultural impacts and EcoI =Economic impacts; ASTDI= all sustainable tourism development impacts Conclusion The scope of this paper was twofold: first, examines the residents’ perception towards sustainable tourism development and to investigate the associate of these perceptions with resident’s demographic characteristics. The major finding with respect to the second objective may be summarised as follows, the results of this study indicate that the residents perceived the economic impacts most favorably followed by supporting environmental impacts and socio-cultural impacts. As expected, residents had negative perceptions about the socio-cultural impacts. The dichotomy in responses in all questions proves that even though sustainable tourism development in India is said to be community driven, but there are still some residents within the community that remains unsatisfied. It can be noted that the existing parameters for sustainable tourism development respond less needs of the communities. In addition, the findings suggest that there was a high
174 MOHINDER CHAND and VIVEK degree of negative evaluation by local residents with regard to supporting socio-cultural impacts. Such inclusion has a profound impact on the development of sustainable tourism in any region especially Manali. The major finding with respect to the second objective may be summarised as follows, there is a strong and positive association between age, occupation and education, and while there is a strong and negative association between sex and marital status, most variables of the sustainable tourism development criteria . Thus, significant differences are found between demographic variables and resident’s perceptions towards the sustainable tourism development. These findings can be useful to the planners and industry professionals in formulating strategies to enhance community involvement in tourism planning and policy. Moreover, this study makes a modest attempt to add information to the very little empirical knowledge available referring to residents’ perception towards sustainable tourism development in India. The findings of this study are limited by the nature of the sample. In essence, these findings cannot be generalized to the population at large in India, since residents differ with respect to perceptions toward sustainable tourism development. Given the fact, more studies especially comparative would be conducted to cover wider industrial perspectives. Thus, before any gainful tourism development, an analysis of perceived influence of community should be studied from a longitudinal perspective. This entails an appropriate methodology that will monitor and examine long-term development and will help to cope with changing requirements of the tourism industry. REFERENCES Andereck, K. L., Valentine, K. M., Knopf, R. C., & .Vogt, C. A. (2005). Residents' Perceptions of Community Tourism Impacts. Annals of Tourism Research, 32, 1056-1076. Ap, J. (1992a). Residents’ perceptions of tourism impacts. Annals of Tourism Research, 19(4), 665– 690
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