Regional Mental Health, Alcohol and Other Drugs Plan - July 2019 - June 2021

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Regional Mental Health, Alcohol and Other Drugs Plan - July 2019 - June 2021
Regional Mental
Health, Alcohol and
 Other Drugs Plan
    July 2019 - June 2021
Regional Mental Health, Alcohol and Other Drugs Plan - July 2019 - June 2021
Darling Downs and West Moreton PHN wishes to acknowledge Australia’s Aboriginal and Torres Strait Islander people as
     the Custodians of this land.
     We pay our respect and recognise their unique cultures and customs and honour their Elders past, present and emerging.
     Darling Downs and West Moreton PHN gratefully acknowledges the financial and other support from the Australian
     Government Department of Health. While the Australian Government Department of Health has contributed to the funding
     of this material, the information contained in it does not necessarily reflect the views of the Australian Government and is
     not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is
     not responsible by negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on
     the information provided herein.

2.
Regional Mental Health, Alcohol and Other Drugs Plan - July 2019 - June 2021
Contents
1 Introduction_______________________________________ 7

2 Development of the Plan_____________________________ 12

3 The Plan_________________________________________ 14

4 Next Steps________________________________________ 23

Appendix 1_________________________________________ 24

Appendix 2_________________________________________ 26

Appendix 3_________________________________________ 29

Darling Downs and West Moreton PHN, West Moreton Health and Darling Downs
Health would like to acknowledge the Queensland Health, Mental Health and
Alcohol and Other Drug Branch (MHAOD), Queensland Network of Alcohol and
Other Drug Agencies (QNADA) and the Queensland Mental Health Alliance for
their contribution to this Plan.

              Regional Mental Health, Alcohol and Other Drugs Plan | July 2019 - June 2021   3.
Regional Mental Health, Alcohol and Other Drugs Plan - July 2019 - June 2021
Foreword
     To ensure our region is best placed        the mental health and alcohol and
     to adapt to the changing needs of          other drug service system’, the Plan is
     our communities, Darling Downs and         steered by the principles of:
     West Moreton PHN, West Moreton
                                                • reducing stigma
     Health (WMH) and Darling Downs
     Health (DDH) have committed                • all services are culturally appropriate
     to joint planning for integrated           • people are at the centre of the
     mental health, suicide prevention             system and our services
     and alcohol and other drug (AOD)           • strong and effective communication
     services. We recognise that we are         • information sharing to improve
     stronger together and that by working         care that respects privacy and
     collaboratively, we can effect change         confidentiality
     for those that are the most vulnerable
     in our communities.                        We are committed to reducing stigma
                                                within our own organisations, in those
     The Regional Mental Health and             we fund or commission and across the
     Alcohol and Other Drug Plan is the         health system.
     first step in laying the foundation for
     ongoing collaboration and improved         We would like to take this opportunity
     coordination to ensure that all people     to thank those who have contributed
     living with a mental health condition      to the preparation of this Plan,
     and AOD use in our region can access       including those with lived experience,
                                                representatives from the Aboriginal
     effective and appropriate treatment.
                                                and Torres Strait Islander and
     Mental health, suicide prevention          culturally and linguistically diverse
     and AOD use continue to be key             communities, working groups and the
     priority areas for the PHN, DDH and        steering committee who provided us
     WMH. Preparing a regional plan             with their unique insights through
     presents our organisations with            our consultation process. Over 100
     the opportunity not only to lead the       people, representing a wide range
                                                of health, mental health and social
     conversation and the work to ensure
                                                service organisations across the
     greater access for people, it also gives
                                                region, participated in consultations
     us the opportunity to collectively
                                                and workshops to identify key issues
     engage stakeholders across the
                                                and develop priorities. We would also
     Darling Downs and West Moreton PHN
                                                like to acknowledge the Queensland
     region to identify shared opportunities
                                                Health, Mental Health and Alcohol
     and goals for the future. This approach    and Other Drug Branch (MHAOD),
     aligns with the Fifth National Mental      Queensland Network of Alcohol and
     Health and Suicide Prevention              Other Drug Agencies (QNADA), and the
     Plan, 2017 and the Shifting Minds          Queensland Mental Health Alliance for
     Queensland Health, Mental Health,          their contribution to the Plan through
     Alcohol and Other Drugs Strategic          their involvement with the steering
     Plan 2018 - 2023 (Shifting Minds).         committee.

     Guided by a strong vision to provide       We look forward to working with you
     something that is ‘action orientated,      to improve accessibility and delivery of
     innovative and realistic – focused         mental health, suicide prevention and
     on people and their journey through        AOD treatment services in our region.

     Merrilyn Strohfeldt           Dr Kerrie Freeman             Dr Peter Gillies
     CEO                           Chief Executive               Chief Executive
     Darling Downs and             West Moreton Health           Darling Downs Health
     West Moreton PHN

4.
Regional Mental Health, Alcohol and Other Drugs Plan - July 2019 - June 2021
Vision for the Plan
The Plan is action oriented, innovative and realistic - focused on people and their journeys through our mental health
and AOD service system. The implementation of this Plan will lay the foundation for ongoing collaboration and improved
coordination leading to the development of a comprehensive plan by 2022.

Principles
                                                                                                                   Information
                               All services           People are at the                                         sharing to improve
                                                                                 Strong and effective
  Reducing stigma             are culturally        centre of the system                                        care that respects
                                                                                   communication
                               appropriate            and our services                                             privacy and
                                                                                                                  confidentiality

Priorities

    Integration and Partnerships                    Information Sharing                                     Workforce

   Improve quality and sustainability
                                                  Improve access to current
      of care in the community for                                                                   Increase mental health
                                                  information about mental
    people with severe mental health                                                                   workforce capacity
                                                   health and AOD services
                conditions

                                                                                                    Maximise capacity and
     Improve person-centred care                   Improve the quality and
                                                                                                    capability of the peer
     for people with mental health               timeliness of referrals and
                                                                                                 workforce as key contributors
              conditions                        discharge across the system
                                                                                                    to the service system

                                                   Develop confidence in
  Improve understanding of needs of
                                               organisations and individuals to
   people with severe mental health
                                                      share information
              conditions
                                                        appropriately

    Improve availability and equity
   of access to AOD services across
              the region

   Implementation of the Plan                                                    Development of Comprehensive Plan

                                                           Regional Mental Health, Alcohol and Other Drugs Plan | July 2019 - June 2021   5.
Regional Mental Health, Alcohol and Other Drugs Plan - July 2019 - June 2021
The joint Plan will provide
        a regional platform for
     developing a service system
      to better meet the needs of
     people and their families and
     carers with lived experience
         of mental illness, AOD
            use and suicide.

6.
Regional Mental Health, Alcohol and Other Drugs Plan - July 2019 - June 2021
1. Introduction

The Darling Downs and West Moreton PHN, West Moreton Health (WMH) and Darling Downs Health
(DDH) have committed to joint regional planning for integrated mental health, AOD and suicide
prevention services. This joint planning approach aligns with the Fifth National Mental Health and
Suicide Prevention Plan, 2017 and the Shifting Minds Queensland Health, Mental Health, Alcohol
and Other Drugs Strategic Plan 2018 - 2023 (Shifting Minds).
The joint Plan will provide a regional               health condition and reducing                     and communities, ageing well and
platform for developing a service                    early mortality;                                  additional support for individuals
system to better meet the needs of                                                                     experiencing adverse life events and
people and their families and carers              6. r educing stigma and discrimination;             circumstances; and
with lived experience of mental
                                                  7. m
                                                      aking safety and quality central to           •g
                                                                                                       overnments by enhancing system
illness, AOD use and suicide. The
                                                     mental health service delivery; and              efficiency and effectiveness through
overarching strategic framework to
                                                                                                      whole of government leadership
guide coordinated government action               8. e
                                                      nsuring that the enablers of                   and accountability for integrated
in mental health reform and service                  effective system performance and                 policy, planning, funding and
delivery is the Fifth National Mental                system improvement are in place.                 commissioning.
Health and Suicide Prevention Plan1
(The Fifth Plan).                                                                                    Shifting Minds is built around three
                                                  SHIFTING MINDS:                                    focus areas:
The Fifth Plan outlines a vision for the
Australian mental health system that:             QUEENSLAND MENTAL                                  •b
                                                                                                       etter lives;

• enables recovery;
                                                  HEALTH, ALCOHOL AND                                • i nvest to save; and
                                                  OTHER DRUGS STRATEGIC
• prevents and detects mental illness                                                               •w
                                                                                                       hole of system improvement.
                                                  PLAN 2018 - 2023
   early; and
• ensures that all Australians with a            Shifting Minds promotes a whole-
   mental health condition can access             of-person, whole of community and                  CONNECTING CARE TO
   effective and appropriate treatment            whole of government approach to                    RECOVERY 2016 - 2021
   and community support to enable                improving the mental health and
   them to participate fully in the               wellbeing of Queenslanders.2 It                    Connecting Care to Recovery is
   community.                                     sets the direction for reform with                 the services plan for state-funded
                                                  a focus beyond the treatment                       mental health and AOD services in
The eight priority areas of the Fifth             system proposing priorities for                    Queensland.3 The priorities of the
Plan are:                                         cross-sectoral action.                             plan include:

1. achieving integrated regional                 The plan focuses on outcomes that                  • Priority 1: Access to appropriate
    planning and service delivery;                matter for:                                           services as close to home as
                                                                                                        practicable and at the optimal time.
2. effective suicide prevention;                 • individuals, families and carers
                                                     with a lived experience placing                 • Priority 2: Workforce development
3. coordinating treatment and                       community-based services at                        and optimisation of skills and scope.
    supports for people with severe                  the centre of integrated care and
    and complex mental illness;                      emphasising social economic                     • Priority 3: Better use of ICT
                                                     inclusion and participation;                       to enhance clinical practice,
4. improving Aboriginal and Torres                                                                     information sharing, data collection
    Strait Islander mental health and             • communities by improving
                                                                                                        and performance reporting.
    suicide prevention;                              population mental health and
                                                     wellbeing through the best start                • Priority 4: Early identification
5. improving the physical health                    in life, prevention and early                      and intervention in response to
    of people living with a mental                   intervention in schools, workplaces                suicide risk.

1 Commonwealth of Australia. The Fifth National Mental Health and Suicide Prevention Plan (2017)
2	Queensland Mental Health Commission, 2018. Shifting Minds: Queensland Mental Health, Alcohol and Other Drugs Strategic Plan 2018-2023
   https://www.qmhc.qld.gov.au/sites/default/files/files/qmhc_2018_strategic_plan.pdf
3 Connecting Care to Recovery 2016 – 2017. Queensland Health 2016. www.health.qld.gov.au/__data/assets/pdf_file/0020/465131/connecting-care.pdf

                                                                     Regional Mental Health, Alcohol and Other Drugs Plan | July 2019 - June 2021   7.
Regional Mental Health, Alcohol and Other Drugs Plan - July 2019 - June 2021
•P
       riority 5: Strengthening patient’s
      rights Mental Health Act 2016.                                  QUEENSLAND                                        Our region:
     The Connecting Care to Recovery                                                                             geographical area of over
     Plan is supported by a resourcing
     strategy of $430 million over five
                                                                                                                 95,500 km2
     years for new operational growth                                                                  = 5.5% of Queensland
     and infrastructure investment.

                                                                                                      Spans across 10
     NATIONAL DRUG STRATEGY                                                                        Local Government Areas
                                                                                                                         (in full or in part)
     The National Drug Strategy 2017 -                  DARLING DOWNS
                                                     AND WEST MORETON PHN
     2026 aims to build safe, healthy and
     resilient Australian communities
     through preventing and minimising
     alcohol, tobacco and other drug-
     related health, social, cultural and                                                                                                        CHERBOURG
                                                                                                                                               ABORIGINAL SHIRE

     economic harms among individuals,                                                                                         SOUTH
                                                                                                                              BURNETT
     families and communities.                                                                                                 REGION

                                                                                                                               Kingaroy
                                                                                  Miles             Chinchilla
     The strategy has a balanced approach
     across the three pillars of harm                                                               WESTERN
                                                                                                     DOWNS
     minimisation:                                                                                   REGION
                                                                                                                      Dalby     Crows Nest
                                                                                                                                                  SOMERSET
                                                                                                                                                   REGION
                                                                                                                                                         Esk
                                                                                           Tara

     •D
       emand reduction - preventing the                                                                                      Oakey
                                                                                                                                                Gatton         IPSWICH
                                                                                                                               Toowoomba                        REGION
      uptake and/or delaying the onset                                                                                        TOOWOOMBA
                                                                                                                                                  LOCKYER
                                                                                                                                                   VALLEY
                                                                                                                                                                  Ipswich
                                                                                                                                                   REGION
      of use of alcohol, tobacco and                                                                             Millmerran     REGION                      SCENIC
                                                                                                                                                              RIM
                                                                                                                                                         Boonah
      other drugs; reducing the misuse                                                                                                       Warwick
                                                                                          GOONDIWINDI
      of alcohol, tobacco and other drugs                                                   REGION                                    SOUTHERN
                                                                                                                                       DOWNS
                                                                                                                                       REGION
      in the community; and supporting                                                            Goondiwindi

      people to recover from dependence                                                                                         Stanthorpe

      through evidence-informed
      treatment.
                                                        For more information about the Darling Downs and West Moreton PHN region, please see Appendix 1.
     •S
       upply reduction - preventing,
      stopping, disrupting or otherwise
      reducing the production and supply             MENTAL HEALTH AND                                                    Effectively, a stepped care approach
      of illegal drugs; and controlling,             ALCOHOL AND OTHER DRUG                                               offers a broad spectrum of services
                                                                                                                          through which people may move up
      managing and/or regulating the                 SERVICE SYSTEM
      availability of legal drugs.                                                                                        and down and within based on their
                                                     1.1 S
                                                          tepped Care                                                    needs at the time. This allows for
     •H
       arm reduction - reducing the                                                                                      people to access services across the
      adverse health, social and economic            Stepped care is central to the                                       continuum of care simultaneously. The
      consequences of the use of drugs,              Australian Government’s mental health                                Department of Health4 identifies four
      for the user, their families and the           reform agenda and PHNs are using a                                   core elements of stepped care:
      wider community.                               stepped care approach to guide the
                                                     development and commissioning of                                     1. Stratification of the population
                                                     mental health services.                                                  into different ‘needs groups’,
                                                                                                                              ranging from whole of population
                                                     Stepped care provides a continuum of                                     needs for mental health promotion
                                                     support aimed at meeting the needs of                                    and prevention, through to those
                                                     individuals from those with low levels                                   with severe, persistent and
                                                     of anxiety and depression to those                                       complex conditions.
                                                     with severe mental health conditions.
     4         PHN Primary Mental Health Care Flexible Funding Pool Implementation Guidance – Stepped Care

8.
Regional Mental Health, Alcohol and Other Drugs Plan - July 2019 - June 2021
2. Setting interventions for each group
    – this is necessary because not all
    needs require formal intervention.
3. Designing a comprehensive menu of
                                                                                                                                   Severe mental
    evidence-based services required to
                                                                                                                Moderate           illness
    respond to the spectrum of need.                                       At risk
                                                                                             Mild mental        mental illness
                                                                           groups (early
                                                                                             illness
4. Matching service types to the                                          symptoms,
                                                        Well
    treatment targets for each needs                                       previous
                                                        population
                                                                           illness)
    group and commissioning/
    delivering services accordingly.                    Focus on           Increase early    Provide and        Increase           Improve

                                             AIMS
                                                        promotion and      intervention      promote            service            access to
1.2 Spectrum of responses to                           prevention         through           access to          access rates       adequate level
     AOD issues                                         by providing       access to         lower cost,        maximising         of primary
                                                        access to          lower cost,       lower intensity    the number         mental
Figure 2 provides an overview of the                    information,       evidence-         services           of people          health care
spectrum of responses to AOD issues                     advice and         based                                receiving          intervention
used in the Queensland AOD Service                      self-help          alternatives                         evidence-          to maximise
Delivery Framework and public AOD                       resources          to fact-to-face                      based              recovery
services model of service.                                                 psychological                        intervention       and prevent
                                                                           therapy                                                 escalation.
1.3 Overview of current                                                   services                                                Provide
     service system                                                                                                                wrap-around
                                                                                                                                   coordinated
Figure 3 provides an overview of the                                                                                               care for
current responsibilities of different                                                                                              people with
                                                                                                                                   complex needs
service providers in relation to the
stepped care model. The hospital and
                                                        Mainly             Mainly self-      Mix of             Mainly             Face to face
                                             SERVICES

health services (HHS) predominantly                     publicly           help resources    resources          face-to-face       clinical
provide services to people with severe                  available          including         including          primary care       care using a
mental illness, while primary care and                  information        digital mental    digital mental     services,          combination
non-government organisations (NGOs)                     and self-help      health            health             backed up by       of GP care,
provide a range of services across the                  resources                            services and       psychiatrist       psychiatrists,
stepped care spectrum.                                                                       low intensity      or links to        mental health
                                                                                             fact-to-face       broader social     nurses,
1.4 Planning Guidelines                                                                     services           supports           psychologists
                                                                                             Psychological      Clinician          and allied
The Joint Regional Planning for                                                              services for       assisted digital   health
Integrated Mental Health and Suicide                                                         those who          mental health      Coordinated,
Prevention Services: A Guide for                                                             require them       services and       multi-agency
Local Health Networks (LHNs) and                                                                                other low          services for
Primary Health Networks (PHNs)                                                                                  intensive          those with
                                                                                                                services for a     severe and
(the Guide) and a Compendium of
                                                                                                                minority           complex
Resources to assist LHNs and PHNs
                                                                                                                                   mental illness
were endorsed by the Council of
Australian Governments (COAG)
                                           Figure 1 Stepped Care Model5*
Health Council in August 2017. The
Fifth Plan represents commitment           5* 
                                              Adapted from PHN Primary Mental Health Care Flexible Funding Pool Implementation Guidance –
                                              Stepped Care
from all governments to work together
to achieve integrated planning for the
delivery of mental health and suicide
prevention services.

                                                                     Regional Mental Health, Alcohol and Other Drugs Plan | July 2019 - June 2021   9.
Regional Mental Health, Alcohol and Other Drugs Plan - July 2019 - June 2021
Figure 2 Spectrum of responses to AOD issues

      The key objectives of the joint regional        priorities including better                     • provide a systems approach to suicide
      planning outlined in the Guide are to:          coordination of services for people                prevention, improving Aboriginal and
                                                      with severe and complex mental                     Torres Strait Islander mental health
      •e
        mbed integration of mental health,           illness and linkages with social                   and suicide prevention; and
       suicide prevention and AOD services            support, employment, education
       and pathways into a whole of system            services and the National Disability            • improve the physical health of
       approach; and                                  Insurance Scheme (NDIS);                           people living with mental health
                                                                                                         conditions and AOD use.
      •d
        rive and inform evidence-based
       service development to address
       identified gaps and deliver on
       regional priorities.

      The intent of the joint approach to
      planning is to:
                                                        Primary Care
                                                                                                         Moderate              Severe
      • i nform coordinated commissioning                                                                mental               mental    HHS
                                                                                        Mild mental       illness
         of mental health and AOD services                                                illness                              illness
         across stepped care and across the
         lifespan;                                                         At risk
                                                            Well
                                                         population        groups
      • s upport coordinated implementation
         of regional, state and national                                                      NGO

                                                     Figure 3 Overview of current regional service system

10.
This Plan provides a platform
  for joint action in the short
   to medium term and will
contribute to the development
   of a comprehensive plan.

   Regional Mental Health, Alcohol and Other Drugs Plan | July 2019 - June 2021   11.
2. Development of the Plan

      This plan represents a new approach to planning for mental health, suicide prevention
      and AOD services in our region. It outlines agreed priorities for new and joint action by the
      PHN, DDH and WMH.
      Each of the partner agencies, along            workshops to identify key issues and      have recently developed regional
      with other providers across the region         develop priorities.                       suicide prevention plans. These plans
      continue to implement a wide range                                                       were developed separately for the
      of core services and programs to               The process has been overseen             Darling Downs and West Moreton
      meet the needs of the community.               by a steering committee which             regions prior to work commencing
      These have not been documented as              includes representation from the          on the joint Regional Mental Health,
      a part of this plan but are an integral        three partner agencies as well as the     Alcohol and Other Drugs Plan. Many
      component of the delivery of mental            Queensland Health, Mental Health          of the strategies included in this
      health and AOD services.                       and Other Drug Branch (MHAOD),            Plan complement and support the
                                                     Queensland Network of Alcohol             strategies outlined in the two suicide
      The priorities and actions have                and Other Drug Agencies (QNADA),          prevention plans. Addressing the
      been agreed by the three partner               Queensland Mental Health Alliance         system issues identified in this Plan
      agencies following a process of data           and people with lived experience and      will support and underpin ongoing
      analysis, consultation and a series            representatives from the Aboriginal       work to implement the specific
      of workshops as shown in Figure 4.             and Torres Strait Islander community.     strategies identified in the suicide
      Key data sources included the PHN                                                        prevention plans. Mental health,
      Health Needs Assessment (HNA) and              This Plan provides a platform for
                                                                                               AOD and suicide prevention will be
      the National Mental Health Services            joint action in the short to medium
                                                                                               integrated in the comprehensive plan
      Planning Framework (NMHSPF). Over              term and is a foundation for the
                                                                                               to be developed by 2022.
      100 people, representing a wide range          development of a comprehensive plan.
      of organisations across the region,
                                                     It should be noted that the PHN, in
      participated in consultations and
                                                     consultation with the DDH and WMH,

       Steering
                                                                                               Priority
       Committee and             Environmental                             System Vision
                                                      Consultations                            Working              Initial Plan
       Working Group             Scan                                      Workshop
                                                                                               Groups
       established

       • The PHN,               • Review of         • Consultations     • Presentation     • 3 workshops:      • Plan agreed
          DDH, WMH                  PHN HNA              with over 60         of key system       › Information        by Steering
          agree to               • Review of            organisations        issues and          Sharing              Committee
          develop a Plan            other previous       and                  themes to           › Integration
          by June 2019              planning and         individuals to       Steering            and
                                    reports              identify key         Committee           Partnerships
                                                         strengths,        • Prioritisation      › Workforce
                                 • Review of
                                                         issues and           of issues for    • Priority
                                    NMHSPF data
                                                         opportunities        inclusion in        actions
                                                                              the Plan            identified

                                                         September 2018 - October 2019
      Figure 4 Development of the Plan

12.
While changing community
                      attitudes is beyond the control
                       of our organisations, we are
                      committed to reducing stigma
                      within our own organisations,
                          in those that we fund or
                        commission and across the
                               health system.

Regional Mental Health, Alcohol and Other Drugs Plan | July 2019 - June 2021   13.
3. The Plan

      The PHN, WMH and DDH are committed to implementing this plan in partnership with
      organisations and individuals who are part of the mental health, AOD and suicide prevention
      sectors across the region.
      To support the implementation of the       as a key priority in improving care for    population from refugee backgrounds.
      plan the PHN, WMH and DDH commit           people with mental health conditions       These groups have unique and
      to strategies and principles that will     and/or AOD related issues. We              changing needs as they establish their
      underpin our collaborative approach.       recognise the benefits of a well-          lives in our community. We recognise
      Over time we will seek to embed            connected service system and the           the need to develop the capability
      these strategies in relevant strategic     importance of enabling consumers           of the mental health workforce to
      plans as well as in induction and          and carers to make informed decisions      respond effectively to the needs of
      professional development programs          about their care. In this context, we      people from a refugee background.
      for staff. These principles focus on:      commit to the national standards in
                                                 relation to privacy and confidentiality
      • reducing stigma associated              as articulated in the National
         with mental health conditions
                                                                                            3.1 PLAN PRIORITIES
                                                 Standards for Mental Health
         and AOD use;                            Services (2010).                           The Plan sets out three high level
      • creating a system built on strong and                                              priorities identified through the
         effective communication;                Good communication is essential to         consultation and workshop process:
                                                 consumer driven service delivery. In
      • recognising the need for information
                                                 delivering services, we recognise that     • integration and partnerships;
         sharing while upholding agreed
                                                 effective communication has several        • information sharing; and
         principles of confidentiality and
                                                 key features including:
         privacy; and                                                                       • workforce.
      • ensuring all services are culturally    • clear and simple language;
                                                                                            These priorities reflect the key
         appropriate and person-centred.         • asking questions and encouraging        underpinning enablers for a strong,
                                                    others to ask questions;                effective and collaborative mental
      We recognise that there is
      considerable stigma associated with        • using consumers’ words wherever         health, suicide prevention and AOD
      mental health conditions, suicide and         possible;                               system. A summary of findings from
      AOD use. While changing community          • understanding who you are               the consultation process is included in
      attitudes is beyond the control of            communicating with;                     Appendix 3.
      our organisations, we are committed        • active listening; and                   The implementation of the Plan will be
      to reducing stigma within our own
                                                 • being aware of the possible influence   overseen by the cross agency steering
      organisations, in those we fund or
                                                    of bias or personal judgement.          committee supported by a working
      commission and across the health
                                                                                            group with representation from the
      system. We commit to providing             Cultural capability working with           three partners, key health service
      training and education for staff to        Aboriginal and Torres Strait Islander      providers and consumers and carers.
      build respect and reduce stigma.           people and recognition of diversity        In addition, these governance groups
      Education activities will focus on         is fundamental to the provision of         will also be responsible for leading the
      identifying and addressing bias,           equitable health care. We recognise        development of the Comprehensive
      promoting reflective practice and          the need for our mental health, suicide    Regional Mental Health, AOD and
      providing support for supervisors          prevention and AOD system to be built      Suicide Prevention Plan.
      in addressing stigma and bias with         on a foundation of trust, respect for
      their staff. Embedding peer workers        diversity, fairness and social justice.
      across the mental health, suicide          We commit to working within our own
      prevention and AOD workforce is a key      organisations, as well as across the
      strategy to assist in reducing sigma       system, to improve understanding
      and promoting client-centred service       of the needs of diverse communities
      provision for organisations providing      within our region and to respond to
      mental health services.                    their needs with dignity and respect.

      Improving information sharing              The Darling Downs and West Moreton
      between services has been identified       region has a large and increasing

14.
Priority Issue: Development of Comprehensive Regional Mental Health, AOD and Suicide Prevention Plan

Goal: T o develop a Joint Comprehensive Mental Health, AOD and Suicide Prevention Plan for the Darling Downs
       and West Moreton region

 STRATEGIES                          ACTION                                            WHO                             TIMEFRAME

 Continue the Darling Downs          Update and formalise membership                   Led by: DDH, WMH,               July 2019 -
 and West Moreton joint Mental       and terms of reference for the steering           PHN                             ongoing
 Health Steering Committee to        committee.
 oversee implementation of the       Establish mechanism to monitor
 Plan and development of the         and review implementation of the Plan.
 Comprehensive Plan.
                                     Establish mechanism to monitor
                                     implementation of West Moreton
                                     (WM) and Darling Downs (DD) suicide
                                     prevention plans and to integrate action
                                     where appropriate.
                                     Develop a strategy for the development
                                     of the Comprehensive Plan.
 Establish a working group to        Establish a Plan Working Group (WG) to            Led by: PHN                     July 2019
 support the implementation of the   support the implementation of the Plan.           WG representation
 Plan.                               Agree and document:                               from:
                                     • membership (to include health services,        • DDH, WMH, PHN
                                        PHN, NGOs, consume/carers, and                 • GPs
                                        Aboriginal and Torres Strait Islander
                                                                                       • allied and other
                                        representation as well as others as
                                                                                          mental health and
                                        appropriate); and
                                                                                          AOD professionals
                                     • Terms of Reference.
                                                                                       • Aboriginal and
                                                                                          Torres Strait Islander
                                                                                          and culturally and
                                                                                          linguistically diverse
                                                                                          (CALD) mental health
                                                                                          and AOD providers
                                                                                       • peer workers
                                                                                       • consumers/carers
 Develop a region-wide approach      Review WM and DD suicide prevention               Led by: WG                      Jan 2020 –
 to suicide prevention.              plans to identify commonalities and                                               Dec 2021
                                     differences.
                                     Agree on a region-wide approach to
                                     identify the priorities from suicide
                                     prevention planning within the framework
                                     of the Comprehensive Plan.
 Develop data capability to          Identify performance indicators that are          Led by: Steering                Jan 2020 –
 capture baseline mental health,     measurable, informative and align with            Committee                       Dec 2021
 suicide and AOD data for the        organisational aims
 Comprehensive Plan.                 Develop mechanisms for measuring
                                     indicators at regional level.
                                     Develop baseline measures for inclusion in
                                     comprehensive plan.

                                                         Regional Mental Health, Alcohol and Other Drugs Plan | July 2019 - June 2021   15.
Priority Issue: Integration and Partnerships

      Goal: To improve quality and sustainability of care in the community for people with severe mental health conditions by
             developing new models of support to GPs

       STRATEGIES                           ACTION                                           WHO                  TIMEFRAME

       Explore models of shared care        WG to:                                           Led by: WG           Jan 2020 -
       between general practice,            • review existing models of mental health                            June 2022
       psychiatry and allied and other         shared care locally and across Australia;
       mental health professionals.
                                            • identify model(s) applicable to PHN
                                               region;
                                            • trial and review selected model(s); and
                                            • develop strategies for region wide
                                               implementation for incorporation in the
                                               Comprehensive Plan.
                                            Define pathways for referral into hospital       Led by: DDH          July - Dec
                                            and health service (HHS) psychiatrist            WMH                  2019
                                            sessions either for face to face or using
                                                                                             GPLO
                                            telehealth.
                                            Review existing services (e.g. psychiatrist
                                            registrar consultant liaison) to identify
                                            options for improved and/or expanded
                                            delivery of community based psychiatry.
                                            Investigate additional options for on-call       Led by: DDH, WMH     Jan - Dec
                                            psychiatry consultant support for GPs:                                2020
                                            • describe current availability of psychiatry
                                               support for GPs;
                                            • review currently available services; and
                                            • consider options for fund pooling within
                                               and across regions (e.g. other PHNs and
                                               health services).
       Explore options to improve GP        Investigate opportunities and capacity           Led by: PHN          Jan - June
       confidence in managing mental        to implement Project ECHO® model,                DDH                  2020
       health in the community.             other clinical team learning models
                                                                                             WMH
                                            and peer supervision to improve GP
                                            knowledge and skill.

16.
Goal: To improve person centred care for people with mental health conditions, including people at risk of suicide

 STRATEGIES                           ACTION                                              WHO                             Timeframe

 Raise awareness of the               Encourage all service providers (acute             Led by: WG                      Jan 2020 -
 importance of individual mental      and community teams, GPs, NGOs, allied                                             Dec 2022
 wellbeing and safety plans and/      and other mental health professionals)
 or mental health treatment plans     to identify if a person has an individual
 among service providers and          mental wellbeing and safety plan and/or
 reduce duplication.                  mental health treatment plan:
                                      • share a variety of types of plans between
                                         organisations;
                                      • encourage service providers to
                                         collaborate in the development and
                                         implementation of mental well-being and
                                         safety plans;
                                      • HHSs to undertake awareness raising
                                         and training for all mental health and
                                         AOD staff including questions at intake
                                         about plans;
                                      • PHN to undertake awareness raising
                                         and training for GPs and commissioned
                                         services and encourage questions about
                                         plans; and
                                      • develop the capacity of service providers
                                         to support people with mental health
                                         conditions to have a person-centred
                                         individual plan for those that do not
                                         already have one and seek a mental health
                                         treatment plan from a GP where required.
                                      Include individual mental wellbeing and            Led by: PHN                     July 2020 -
                                      safety plan templates in GP practice                                               June 2021
                                      software and link to GP Mental Health
                                      Treatment Plan.

Goal: To improve understanding of the needs of people with severe mental health conditions

 STRATEGIES                           ACTION                                             WHO                             TIMEFRAME

 Undertake a research project to      Audit of ED presentations to Toowoomba,            Led by: PHN                     Jan - Dec
 understand the needs of people       Ipswich and two rural hospitals to:                                                2020
 with severe and complex mental       • estimate the number of people with
 health conditions who:                  severe and complex mental illness who
 • do not meet criteria for acute       have difficulty in accessing services that
    mental health services; and          meet their needs; and
 • would benefit from alternatives   • identify reasons for ED presentations
    to emergency department (ED)         that are and are not referred to acute or
    presentation.                        inpatient services.
                                      Investigate alternative service options
                                      for meeting the differing needs of people
                                      with severe and complex mental illness to
                                      inform the Comprehensive Plan.

                                                           Regional Mental Health, Alcohol and Other Drugs Plan | July 2019 - June 2021   17.
Goal: To improve availability and equity of access to AOD support services

       STRATEGIES                            ACTION                                      WHO                    TIMEFRAME

       Improve equity of access to AOD       Explore opioid substitution therapy         Led by: PHN            Jan
       services across the region.           opportunities in the region by increasing                          - Jun 2020
                                             capability to prescribe and dispense
                                             (pharmacy and GP).
                                             Investigate the ‘Hospital in the Home’      Led by: DDH, WMH,      Jan
                                             and other models for community-based        PHN                    - Dec 2020
                                             withdrawal such as models utilising GPs
                                             with nurse support particularly in rural
                                             locations.

      Priority Issue: Information Sharing

      Goal: To improve access to current information about mental health, suicide prevention and AOD services

       STRATEGIES                            ACTION                                      WHO                    TIMEFRAME

       Develop a public online portal of     Develop and enhance existing mental         Led by: DDH and WMH    July 2019
       services and referral pathways        health, suicide prevention and AOD          HealthPathways Team    - ongoing
       including clinical and non-clinical   referrals through HealthPathways.           GP Liaison Officers
       responses.                            Continue mapping of clinical health,
                                                                                         PHN Health Service
                                             mental health and non-clinical, community
                                                                                         Navigators
                                             social supports and services.
                                                                                         System Integration
                                                                                         Coordinators
                                             Explore options for using the community     Led by: DDH and WMH    Jan
                                             portal in HealthPathways.                   HealthPathways Team    - June 2020
                                                                                         GPLO
                                             Build on HealthPathways to incorporate      Led by: DDH and WMH    Jan - Dec
                                             psychosocial support and other NGO          HealthPathways Team    2020
                                             services.

18.
Goal: T o improve the quality and timeliness of referrals and discharge across the mental health,
       suicide prevention and AOD systems

 STRATEGIES                           ACTION                                            WHO                             TIMEFRAME

 Develop overarching best-practice    WG to:                                            Led by: WG                      Jan
 guidelines to inform content         • review existing referral and discharge                                         - Dec 2020
 and processes for referral and          practices across the system;
 discharge including clinical         • identify key elements of good content
 and psychosocial/non-clinical           and processes;
 services.
                                      • develop and disseminate guidelines; and
                                      • support workforce to adopt and embed
                                         guidelines into practice.
 Examine existing referral and        WG to:                                            Led by: WG                      Jan - Dec
 discharge tools to develop shared    • identify common referral and discharge                                         2020
 referral protocols informed by          pathways and unique needs and features
 agreed guidelines.                      of these pathways;
                                      • develop draft tools and protocols to meet
                                         needs of different parts of the system;
                                      • trial and evaluate referral and discharge
                                         tools and protocols with health
                                         service providers and NGOs providing
                                         psychosocial support services; and
                                      • revise tools and protocol based on
                                         findings of the evaluation.
 Engage with the wider                WG to:                                            Led by: WG                      Jan 2020 -
 sector to clarify referral and       • engage with agencies in other sectors          Education                       Dec 2021
 communication protocols.                e.g. education, child safety, and              Child Safety
                                         housing to identify referral patterns and
                                         requirements;                                  Housing
                                      • adapt referral protocols to meet needs of
                                         other sectors where required;
                                      • trial and evaluate referral and discharge
                                         protocols; and
                                      • revise protocols based on findings
                                         of the evaluation.

Goal: To develop confidence in organisations and individuals to share information appropriately

 STRATEGIES                           ACTION                                            WHO                             TIMEFRAME

 Raise awareness of frontline         Identify professional development                 Led by: WG                      Ongoing
 workers of importance and            activities and resources available and            Other organisations
 value of appropriate information     relevant to privacy principles and                including NGOs
 sharing to ensure information        information sharing.
 is shared in the best interests      Examine and share professional
 of consumers.                        development opportunities between
 Ensure frontline workers have        organisations to educate and publicise
 knowledge of information             national privacy principles and application
 that can be shared to promote        for appropriate sharing of information
                                      between services to foster collaborative care
 collaborative care aligned with
                                      e.g., through Mental Health Professional
 national privacy principles and
                                      networks, webinars and case examples.
 legislative requirements.
                                      PHN commissioning contracts require funded Led by: PHN                            July 2019
                                      organisations to demonstrate mechanisms in                                        – ongoing
                                      place to appropriately share information with
                                      other providers to facilitate collaborative care
                                      for clients whilst maintaining high quality
                                      and safety standards.

                                                          Regional Mental Health, Alcohol and Other Drugs Plan | July 2019 - June 2021   19.
Priority Issue: Workforce

      Goal: To maximise capacity and capability of the peer workforce as key contributors to the service system.

       STRATEGIES                            ACTION                                          WHO                   TIMEFRAME

       Develop the peer workforce across     WG to:                                          Led by: WG            Jan 2020 –
       the DD and WM region.                 • support implementation of state level                              Dec 2021
       Examine feasibility of developing        peer workforce strategy in DD and WM
       and implementing a regional              region;
       training program for peer workers. • examine current peer workforce
       Support peer workers to               availability across the region and identify
       undertake recognised training         workforce development requirements for
       leading to a qualification.           mental health, suicide prevention and
                                             AOD supports and services across the
                                             spectrum of care;
                                             • co-fund training and development
                                                activities;
                                             • provide bursaries or cadetships as part of
                                                employment contracts;
                                             • provide resources for training of peer
                                                workers through commissioning
                                                contracts;
                                             • deliver recognised Cert IV and other
                                                training; and
                                             • encourage industry placements.
       Build the capability and              Establish a peer network or expand current Led by: WG                 July 2019 -
       sustainability of the peer            network reach using the mental health                                 Dec 2021
       workforce.                            professional network model.
       Increase the capacity of the          Provide training on supervision of peer         Led by: WG            Jan 2020 –
       mental health, suicide prevention     workers including operational and                                     ongoing
       and AOD workforce to supervise        professional support.
       peer workers.                         Investigate options for regional
                                             supervision (using face to face or
                                             remote modalities) to support smaller
                                             organisations to employ peer workers.
                                             Align regional activity with state peer
                                             workforce strategy.
       Increase recognition and value of     Create materials to support education of        Led by: PHN           July 2019 -
       the role of low intensity mental      GPs and other health professionals on the       GPLO                  ongoing
       health services and peer workers      benefits of low intensity services and peer
       in the mental health, suicide         workers and how to utilise their skills and
       prevention and AOD systems.           experience effectively:
                                             • recognising different perspectives of
                                                clinicians and others and communicating
                                                to reflect these differences; and
                                             • using consumer stories of positive
                                                experiences with low intensity services
                                                and peer workers.
                                             Use opportunities such as Grand Rounds,
                                             videos and social media to raise awareness
                                             and promote their roles.
                                             Incorporate information about low
                                             intensity services and peer workers into
                                             HealthPathways.

20.
Goal: To increase mental health workforce capacity

 STRATEGIES                            ACTION                                            WHO                             TIMEFRAME

 Increase utilisation of provisional   Investigate opportunities to increase             Led by: PHN Allied              Jan 2020 -
 psychologists where appropriate.      psychology supervision capacity in the            Health Liaison                  ongoing
                                       region:                                           USQ
                                       • encourage mental health professionals          SQRH
                                          to offer supervision for provisional
                                          psychologists; and
                                       • explore shared supervision models.
                                       Expand use of provisional psychologists:
                                       • partner with USQ and SQRH to expand
                                          student learning clinics to rural areas
                                          with supported supervision.
 Build on existing workforce to        Provide accredited training for practice          Led by: PHN                     July 2019 –
 enhance system capacity.              nurses in mental health and AOD (such                                             ongoing
                                       as courses developed by the Australian
                                       College of Mental Health Nurses),
                                       potentially supported through
                                       accessing allied health bursaries and
                                       scholarships offered through Health
                                       Workforce Queensland (HWQ).
                                       Identify social workers and occupational
                                       therapists with an interest in mental
                                       health. Provide financial support for them
                                       to undertake training to become accredited
                                       mental health practitioners, for example; by
                                       accessing HWQ bursaries and scholarships.
 Increase use of telehealth as         Identify rural locations with adequate            Led by: WG                      July 2019 –
 a mechanism for increasing            connectivity and infrastructure to establish                                      ongoing
 access to psychiatry and              telehealth hubs for psychological and
 psychology services.                  psychiatrist telehealth interventions.
                                       Identify psychiatrists/psychiatry practices
                                       interested in providing Medical & Benefits
                                       Schedule (MBS) funded telehealth
                                       psychiatric services to clients in rural and
                                       remote locations (building on learnings
                                       from current arrangements between urban-
                                       based psychiatry practice and GPs/ACCHOs
                                       in Miles, Dalby, Chinchilla and Tara).
                                       Facilitate the development of relationships
                                       between those services and referring GPs,
                                       providing education on when a psychiatric
                                       intervention is required.
                                       Investigate psychiatry and psychology             Led by: WG                      July 2019 -
                                       options for telehealth interventions for                                          ongoing
                                       refugees by linking with PHNs in areas
                                       where there are high refugee populations
                                       to identify mental health professionals
                                       with specific expertise and experience in
                                       delivering services to refugees.
                                       Facilitate the development of telehealth
                                       service delivery mechanisms for refugees.
 Support professional development Identify priority topics for discussion at             Led by: All                     Ongoing
 for mental health professionals. the mental health professionals network,               organisations
                                  based on local needs, emerging issues and
                                  culturally safe service delivery.

                                                           Regional Mental Health, Alcohol and Other Drugs Plan | July 2019 - June 2021   21.
This Plan will inform
         the development of the
      Comprehensive Plan which will
          be developed by 2022.

22.
4. Next Steps

The Joint Planning Guide stipulates that comprehensive regional plans should be developed
by mid-2020 to coincide with the end of the Fifth National Mental Health and Suicide
Prevention Plan. The Plan provides a sound basis for ongoing collaborative planning between
the PHN, DDH and WMH.

 THE PLAN WILL LAY THE FOUNDATIONS FOR THE COMPREHENSIVE PLAN WHICH NEEDS TO BE DEVELOPED BY 2022

                                                                                                                                  2022
        2018                          2019                            2020                            2021
                                                                                                                              (and beyond)

               Plan Development                                     Comprehensive Plan Development

                                  Short Term Priority Areas

 Priority                                                  Medium Term Priority Areas
 Areas
                                                                          Long Term Priority Areas

                                  Workforce
 Cross
 Cutting                          Information Sharing
 Issues
                                  Integration and Partnerships

            Source: Adapted from Joint Regional Planning for Integrated Mental Health and Suicide Prevention Services
            A Guide for Local Health Networks (LHNs) and Primary Health Networks (PHNs), October 2018.

                                                                     Regional Mental Health, Alcohol and Other Drugs Plan | July 2019 - June 2021   23.
Appendix 1

  Overview of the Darling Downs and West Moreton region

  GEOGRAPHY AND
  DEMOGRAPHY
  The Darling Downs and West Moreton
  PHN region spans 95,639 square
  kilometres and is situated in the south
  east corner of Queensland, adjacent                                                                                                         CHERBOURG
                                                                                                                                            ABORIGINAL SHIRE
  to Brisbane. There are 558,803 people
  (2016 ERP) residing within the PHN                                                                                        SOUTH
                                                                                                                           BURNETT
  region and of these people 24,549                                                                                         REGION

  (4.4%) people identify as Aboriginal                                                                                      Kingaroy
  and Torres Strait Islander.1                                                 Miles             Chinchilla

  The PHN region has a slightly higher
                                                                                                 WESTERN
  proportion of young people compared                                                             DOWNS
                                                                                                  REGION
                                                                                                                                     Crows Nest
                                                                                                                                                    SOMERSET
  to Queensland (0- 4 years: 7.2%PHN                                                                               Dalby                             REGION
                                                                                                                                                         Esk
  vs 6.4% QLD; 5-19 years: 21.2%PHN vs                                                  Tara
                                                                                                                           Oakey
  19.5% QLD), a slightly lower proportion                                                                                                    Gatton            IPSWICH
                                                                                                                            Toowoomba                           REGION
  of working age people (20-64: 56.3%                                                                                                          LOCKYER            Ipswich
                                                                                                                                                VALLEY
  PHN vs 59.0% QLD) and a similar                                                                                          TOOWOOMBA            REGION
                                                                                                              Millmerran     REGION                        SCENIC
  proportion of elderly people (65+ years:                                                                                                                  RIM
                                                                                                                                                        Boonah
  15.4% PHN vs 15.0% QLD).2                                                                                                               Warwick
                                                                                       GOONDIWINDI
                                                                                         REGION
  Around one third (32.2%) of the PHN                                                                                                SOUTHERN
                                                                                                                                      DOWNS
  population live in a major city area;                                                        Goondiwindi
                                                                                                                                      REGION

  54.3% live in an inner regional area;                                                                                      Stanthorpe
  12.5% live in an outer regional area;
  and the remainder (0.9%) live in a
  remote or very remote area.3

  There are two hospital and health
  services (HHS), 12 private health
  facilities and six Aboriginal Medical
  Services situated in the Darling Downs
  and West Moreton region.

  Darling Downs Health services
  approximately 280,200 people and                    SOCIAL DETERMINANTS                                          (19.3%), Leichhardt - One Mile (15.7%)
  includes the local government areas                                                                              and Goodna (13.1%).7
                                                      Unemployment
  (LGAs) of Cherbourg, Goondiwindi,
  South Burnett, Southern Downs,                                                                                   Crime
                                                      The Darling Downs and West Moreton
  Toowoomba, Western Downs and a
                                                      PHN region has a similar unemployment                        The number of reported offences in
  small portion of Banana.
                                                      rate to that of Queensland (6.1% PHN                         Ipswich and Darling Downs Police
  West Morten Health services                         vs 6.2% QLD). The six areas with the                         Districts has steadily risen by around
  approximately 278,600 people and                    lowest unemployment rates include:                           one third since last year with 4160
  includes the LGAs of Ipswich, Lockyer               Highfields (1.9%) and Middle Ridge                           offences reported in December 2018.
  Valley, and portions of Somerset (81%),             (1.5%) and areas with the highest                            The most common offence was theft,
  Scenic Rim (33%) and Brisbane (0.6%).               unemployment rates include: Riverview                        followed by drug offences.4

  1 Department of Health. Primary Health Networks. PHN Profile Reports [Internet].
     2019 Available from http://www.health.gov.au/internet/main/publishing.nsf/Content/PHN-Profiles
  2 PHIDU. Data by Primary Health Network [Internet]. 2018 Available from http://phidu.torrens.edu.au/social-health-atlases/data
  3 Darling Downs and West Moreton Primary Health Network. 2018 Health Needs Assessment. DDWMPHN (QLD:AU).
  4 Queensland Police Service. Online Crime Map [Internet]. 2019. Available from https://content-gis-psba-qld-gov-au.s3.amazonaws.com/apps/OCM/index.html

24.
Socio-economic disadvantage                          Areas of particular concern in                        prescribing for antidepressants
                                                     West Morton were:                                     (women 2.5% higher than national
Around a third (31.4%) of the Darling                                                                      level of 9%) and anxiolytics in outer
                                                     • Esk/Lake Manchester – England
Downs and West Moreton population                                                                          regional areas of the PHN (3.1%)
                                                        Creek/Lowood (29.2 ASR)
fall within the most disadvantaged                                                                         compared with national rate (1.5%).
quintile compared to 20% of                          • Lockyer Valley (25.4 ASR)
Queensland. SA2 Areas with a high                    • Brassall/Leichardt – One Mile (25.1)               Aboriginal and Torres Strait Islander
proportion of the population in the                  • Ipswich East (19.9)                                Mental Health
most disadvantaged quintile include:
                                                     • New Chum/Redbank Plains (18.2 ASR)                 The PHN HNA 2019 has limited
Riverview (100%); Nanango (91.0%);
Goodna (74.6%) and Leichardt - One                                                                         data relating to Aboriginal and
                                                     Darling Downs
Mile (74.0%).7                                                                                             Torres Strait Islander Mental Health.
                                                     • Kingaroy Region – North Nanango                    However, 9% of PHN commissioned
Homelessness                                            (26.9 ASR)                                         services are provided
                                                     • Chinchilla/Miles – Wandoan/Roma                    to Indigenous clients (where status
The Darling Down and West                               (22.1)                                             has been recorded).
Moreton region has a lower rate of
                                                     • Balonne/Goondiwindi/Inglewood –
homelessness (36.8 per 100,000)                                                                            Child and Youth
                                                        Waggamba-Tara (18.0 ASR)
compared to Queensland (44.5 per
100,000). However, SA2 areas with                    • Kingaroy/Kingaroy Region – South                   • headspace operates from three
a high number of homeless persons                       (17.7 ASR)                                            centres in the PHN region –
include: Ipswich- Central (n=118);                   • Stanthorpe/Stanthorpe Region                          Ipswich, Toowoomba and Warwick.
Darling Heights (n=115); and Kingaroy                   (16.1 ASR)                                            Collectively these centres service
region- North (n=111).7                                                                                       400-600 young people per month
                                                     In the Darling Downs region males                        (0.43% of persons aged 10-24 years).
Disability                                           die by suicide at a higher rate than                     Nearly two thirds of clients (63%) are
                                                     females (7.2:1) with people aged                         aged between 12 and 17 years and
At present, 6.4% of the PHN
                                                     35 years and under representing                          12.7% of clients are Aboriginal and
population (or 32,811 persons) live
                                                     nearly 44% of suicides. The veteran                      Torres Strait Islander.
with a profound or severe disability
                                                     community has experienced an
(5.4% QLD).6 The prevalence of                                                                             • There are some differences between
                                                     increase in suicides.
psychosocial disability within the                                                                            types of presentations to headspace
DDWMPHN has been estimated to                        Emergency Department Presentations                       services at Toowoomba, Warwick
affect 3593 persons under the age                                                                             and Ipswich.
of 65 (Darling Downs, n=1717; West                   Across the PHN 4.5% of Emergency
                                                                                                            • General assistance and care
Moreton, n=1877) and 1128 persons                    Department (ED) presentations are
                                                                                                               coordination makes up one fifth of
65 years and over (Darling Downs,                    related to mental health, with two
                                                                                                               services at Warwick compared with
n=673; West Moreton, n=456).5                        thirds of these presentations occurring
                                                                                                               2% in the other centres.
                                                     between 10am and 8pm
                                                                                                            • Toowoomba sees more cases with
                                                     Suicidal ideation, anxiety, depression                    higher severity i.e. 47% of clients
PREVALENCE OF MENTAL                                 and reaction to stress were the                           present as Stage 2 – threshold
HEALTH AND AOD DISORDERS                             most common presentations in the                          diagnosis) compared to
Appendix 2

      Overview of current service system

      PRIMARY CARE SERVICES                      Mild to moderate: Targeted                  there is considerable fluidity in this
                                                 Psychological Therapies provide             system due to the introduction of the
      MBS Services                               treatment to people who may not             NDIS and changes to previous funding
                                                 otherwise have access to services,          arrangements. Psychosocial support
      Medicare rebates under the Better          focussing on vulnerable and                 services are predominantly provided by
      Access to Psychiatrists, Psychologists     marginalised groups.                        the NGO sector.
      and General Practitioners through
      the MBS (Better Access) initiative are     Severe and complex: Mental Health
      available for patients with a mental       Nurse Care is for people who are            AOD SERVICES
      disorder to receive up to 10 individual    diagnosed with a severe and complex
                                                                                             NGOs provide a range of AOD support
      and up to 10 group allied mental           mental illness who are currently being
                                                                                             services including counselling,
      health services per calendar year.         managed in the primary care setting
                                                                                             casework, case management, family
      These services are generally provided      via a GP and/or psychiatrist. Services
                                                                                             services and residential rehabilitation
      in courses of treatment, with each         are provided through a clinic setting
                                                                                             (based in Toowoomba).
      course of treatment involving up to six    or outreach model including clinical
      services provided by an allied mental      coordination of services by a mental
      health professional. At the conclusion     health nurse.                               HHS SERVICES
      of each course of treatment, the allied
                                                 Health Service Navigators: Health           Public mental health services are
      mental health professional must
                                                 Service Navigators (HSNs) assist GPs,       provided in each of the Hospital
      report back to the referring medical
                                                 service providers, consumers and            and Health Services. They deliver
      practitioner on the patient’s progress
                                                 carers to navigate the services available   specialised assessment, clinical
      and the referring practitioner assesses    in the region. They can provide             treatment and rehabilitation services
      the patient’s need for further services.   information about and coordinate            to reduce symptoms of mental illness
                                                 linkages to supports and services for       and facilitate recovery. These services
      PHN Commissioned Services
                                                 consumers. They are responsible for         are focused primarily on providing care
      Primary mental health care services        mapping and identifying mental health       to Queenslanders who experience the
      funded by the PHN are delivered            service needs and gaps in communities       most severe forms of mental illness and
      within a person-centred stepped care       at the local level.                         behavioural disturbances, and those
      approach. Stepped care enables the                                                     who may fall under the provisions of
                                                 Mild to Moderate Aboriginal and
      PHN to deliver a broader range of                                                      the Mental Health Act 2016.
                                                 Torres Strait Islander Mental Health
      service types with the aim to match
                                                 Services: These services provide free,      Public mental health services work
      the intensity and mode of treatment
                                                 culturally appropriate mental health        in collaboration with primary health
      services to the intensity of a person's
                                                 services to Aboriginal and Torres           and private sector health providers
      individual needs.
                                                 Strait Islander people with or at risk of   who assist individuals with mental
      Primary mental health care services        mental illness.                             health problems and facilitate access
      funded by the PHN are delivered by                                                     to specialist public and private mental
      NGOs, private providers and Aboriginal                                                 health services when required.
                                                 PSYCHOSOCIAL SUPPORT
      Community Controlled Health
                                                                                             DDH Services
      Organisations (ACCHOs) within the          Psychosocial support includes
      following priority areas:                  supports and services which aim to          The DDH public mental health services
                                                 help people with severe mental illness      have a range of service components
      Low Intensity: easily accessible           who are not more appropriately funded       providing access to crisis and
      services offering short term programs      through the NDIS to increase their          continuing care services across the
      for individuals with, or at risk of, low   ability to do everyday activities through   lifespan. These include:
      levels of anxiety and/or depression.       a range of non-clinical community
      Programs are delivered face to face,       based support. A range of programs          • The 24-hour Acute Care Team (ACT)
      over the phone, via video conference       are funded by the Commonwealth                 based in Toowoomba Hospital
      and through group sessions.                and State governments. As of 2019              provides advice to the whole of

26.
the DDHHS and has a broad role            The Older Persons Service provides                workers, psychologists, occupational
 to specifically liaise directly with      assessment, clinic and home nursing               therapists and peer workers
 people at risk of suicide arriving        services as well as specialist support
                                                                                           •O
                                                                                             lder Persons Mental Health Unit
 in the ED, home visit assessments,        and outreach to people living in
                                                                                            (OPMHU) based at Ipswich Hospital
 and outpatient acute care follow up.      residential aged care services.
                                                                                            providing expert mental health care
 The Acute Care Team also provides
                                          • Specialist Inpatient Acute Mental              to adults over the age of 65 years
 a specialist Consultation Liaison
                                            Health Services are provided at                 who are experiencing mental illness,
 Psychiatry service to people in the
                                            Toowoomba Hospital with age                     dementia with behavioural or signs
 Toowoomba General Hospital,
                                            specific Adult, Older Persons and               of longstanding mental illness
• Community Mental Health Teams            Adolescent inpatient units,                     complicated by age related illness.
  (including mental health nurses,                                                          The team provides both short and
                                          • A specialist Adolescent Day program
  psychologists and other allied health                                                     longer term mental health care.
                                            is provided in connection with the
  staff) work closely with people in        Adolescent Inpatient Unit for young            • Continuing Care Teams: The Goodna,
  crisis and collaborate closely with       people experiencing difficulty                   Ipswich and Rural Continuing Care
  General Practitioners and other           in mainstream schooling, with a                  Teams (CCT) provide community
  support agencies and services.            specialist Education Queensland                  based mental health assessment,
  There are mental health teams in          teacher in residence, and                        treatment and support for adults
  Warwick, Stanthorpe, Goondiwindi,                                                          (18-65 years) and their families
  Kingaroy, Dalby, Chinchilla and         • Specialist ambulatory Alcohol and
                                                                                             and/or carers living with mental
  Cherbourg Hospitals. Each of the          Other Drugs Services with hubs in
                                                                                             illness. They are multidisciplinary
  rural services provide outreach           Toowoomba and Kingaroy/Cherbourg
                                                                                             teams providing specialised
  services to the smaller satellite         and outreach workers in the Southern
                                                                                             mental health assessments and
  hospitals and centres in the DDHHS.       Downs and Western Downs.
                                                                                             interventions in a culturally diverse
  These teams work Monday to Friday,      • DDH also provides community                     population to enhance community
  with after-hours support and advice        residential mental health services              integration and networking with
  being provided via the Acute Care          at the Toowoomba Community Care                 available support agencies.
  Team, On-Call Psychiatric Registrars       Unit and extended treatment and
  and Psychiatrists,                                                                       • Gailes Community Care Unit: This
                                             secure rehabilitation services at the
                                                                                              unit consists of 18 one-bedroom units
• T he Darling Downs Child and Youth        Baillie Henderson Hospital.
                                                                                              for adults in mental health recovery,
   Mental Health Service (Darling         WMH Services                                        who require additional support to
   Downs CYMHS) offers a free and                                                             build or regain independence in their
   confidential service specialising in   The WHM Mental Health and                           life. This might include things like
   the assessment and treatment of        Specialised Services (MHSS) aims                    help with life skills alongside long
   children and young people (up to 18    to provide the best care to the West                term therapy. The team provides 24
   years of age) who are experiencing,    Moreton community and beyond                        hour, 7 days a week care and support.
   or at risk of developing, severe and   with mental health issues, AOD                      The units are built to accommodate
   complex emotional, behavioural or      problems, and to those requiring                    a adult in each unit and emulate
   mental health problems. There are      health care in prisons.                             everyday living environment.
   4 multidisciplinary CYMHS teams
                                          The WM MHSS has five main areas:                 • Older Person’s Mental Health Service
   based in South Burnett, Southern
                                                                                              (OPMHS): This service provides
   Downs, Toowoomba, and Western          • Acute Services: providing the
                                                                                              comprehensive multidisciplinary
   Downs regions. CYMHS services            first point of contact for anyone
                                                                                              assessment and treatment for older
   also incorporate an Assertive Youth      aged over 18. The team runs West
                                                                                              adults over the age of 65 years.
   Mobile Outreach Service (AMYOS)          Moreton Health’s 24/7 mental
                                                                                              The service cares for those who
   and Evolve Therapeutic Services,         health support line
                                                                                              have a mental illness, dementia
   who close with Child Safety for
                                          • Adult Mental Health Unit (AMHU)                  with behavioural or psychological
   individuals with intensive support
                                            based at Ipswich Hospital and                     symptoms, or a longstanding mental
   needs. The CYMHS service works in
                                            provides expert care to adults                    illness complicated by age related
   liaison with Headspace Services in
                                            between 18 and 64 years who are                   illness. It provides inpatient care for
   both Toowoomba and Warwick,
                                            going through a mental health crisis.             both acute and extended treatment
• Older Persons Mental Health Services     It is a safe, therapeutic place for               with care provided by a multi-
  provides specialist psychogeriatric       people who cannot be adequately                   disciplinary team. It also includes
  assessment and treatment to people        supported in their own home. It                   care to older adults in the community
  over 65 years of age, or who have         operates 24 hours a day, 7 days a                 experiencing severe mental health
  age related conditions impacting          week. Services are provided by a                  problems including outpatient clinics,
  on their health in addition to their      team of mental health professionals               reviews for people in residential aged
  primary mental health condition.          including psychiatrists, nurses, social           care facilities and home visits.

                                                           Regional Mental Health, Alcohol and Other Drugs Plan | July 2019 - June 2021   27.
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