Reflections on Roofing - n Challenging Stereotypes n Case Studies n Information and Next Steps - Roofing Today
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WOMEN IN ROOFING Directors Livia Williams MBA FIoR Denise Cherry MIoR Langley UK, Head of Learning & Development Co-founder and Director Women In Roofing Co-founder and Director Women in Roofing Group Training Officer, Yorkshire Independent Roof Training Group YouthBuild UK, Trustee Former Chairwoman of UK Roof Training Groups Institute of Roofing, Former Vice-Chairman Former Board Member of Roofing Industry Alliance Livia has over 19 years’ Livia has a wealth of Denise has over 20 years’ having a great impact on experience working in the experience, knowledge and experience working in upskilling and qualifying the Dr Claire Griffiths construction industry. She has expertise in developing skills, construction, in both the public workforce, improving Editor at Roofing Today held several high-level, career and training and private sectors. She has employability, apprenticeships, strategic business and programmes which support held several highly strategic and helping firms to reap the employers with inclusive roles in the roofing industry and tangible benefits of a diverse charitable roles which have allowed her to have a significant impact in shaping recruitment practices. She has led on several national, multi- her work has focused on inspiring, educating and and inclusive workforce. As a Training Officer, Denise Foreword www.roofingtoday.co.uk million pound projects the diversity, fairness and skills supporting a range of people assists over 100 companies supporting roofing contractors agenda in the roofing sector as to access training and from a variety of backgrounds with training and development well as promoting collaboration qualifications and school into work and careers. With her activities, delivering training valuable expertise on funding worth almost £350,000 over 2 T in its supply chain and across students to access information Denise led several projects, years. he UK roofing sector has their own businesses – on mixture of office-based work diverse people there are in the other construction sectors. and apprenticeships. a lot to offer anyone average about seven years and site visits. sector. That’s because there are Email: l.williams@langley.co.uk, mobile: 07931 708 038 Email: Denise@yirtg.org.uk, mobile:07971 232 645 thinking about a career in after they finish their training – too few for the Office for construction. The Construction and then the sky’s the limit! Of course, many of the people National Statistics to measure – Industry Training Board There are many very carrying out these roles have less than 2% of the total recently published research successful, thriving roofing also worked on the tools. But, workforce, which is even less into how many roofing businesses across the UK, again, there’s a huge variety of than the 11% across the personnel there are in the from the busy sole trader, to roofing disciplines and you can construction industry generally. sector and how many extra large, national contractors plan to specialise in one or recruits will be needed. The employing hundreds of people. several of them. That’s not to say there are no Construction Skills Network women or ethnically diverse I hope, then, it’s obvious that You might find that you develop people working in roofing. The report for 2018-2022 found that there are many opportunities an interest in heritage roofing, sector is changing along with the there are almost 46,000 roofing operatives currently in the for employment and significant learning historical rest of society. Diversity, earnings in UK roofing. But, craftsmanship and inclusion and equality are sector and that over the next 5 years an extra 590 people will what’s it like to work in the UK conservation skills. Perhaps already familiar principles in the roofing sector? you have a passion for the sector, not least with the need to be brought into the environment and would want to founding of Women in Roofing in industry each year just to keep Firstly, you don’t necessarily become a specialist in Lynn Street Kate Whatley pace with demand. 2015, which has done much to have to work on a roof - ‘on the sustainability and renewables, raise awareness and promote Sales and Marketing Manager at Midland Lead Ltd Director of SPV Group Ltd tools’ - there are many jobs in such as solar roofing or green these values. That there is a need for more BA Hons Degree in Business Management & NEBOSH skilled and qualified roofers roofing that will never involve or blue roofs. Or you might find Director of Women in Roofing Director of Women in Roofing then is clear. But what sort of setting foot on a ladder! A quick that there’s strong regional And that’s why this booklet has rewards can you expect if you look on LinkedIn will show you demand in your area for slate been produced; to inspire and Vice Chair of the Institute of Roofing, Midlands Region decide on a career in roofing? that jobs in roofing companies roofing or clay, or commercial encourage everyone with an Lynn has been in the roofing Experienced in sales and Kate Whatley is a founder of the Kate is very passionate about industry for over 20 years. business development Lynn is SPV Group Ltd, specialists in range from specifying, metal roofing, or flat single-ply interest in roofing as a career, no her job and has held nearly Well, another study found that estimating, purchasing, matter what their background is. Working for both roofing also skilled in negotiation, roofing, cladding and building roofs. There really is a hugely every role in the business, a roofer under 25 years old can invoicing, organising work The people featured in this manufacturers and budgeting, business planning, refurbishment. She is exciting array of different learning from some inspiring expect to earn around £592 a calendars, the workforce and booklet show that there are no distributors, she has and customer relationship commercial director, holding specialities! individuals, and enjoying a training - through to barriers to becoming part of the experience with all aspects of management. She is a strong overall responsibility for all week. While a more rewarding and interesting the roofing supply chain from marketing professional and administrative and financial experienced roofer of 34-49 management, customer Yet, there’s no two ways about sector. In fact, there are plenty of career. SPV has been specification, manufacturing, graduated from the University aspects of the business, as well years old earns an average relationships, quality control, it – UK roofing is a white, male- people who will support you, shortlisted and won several contracting and supply. of Derby. as sales, marketing, community salary of around £42,000. Of marketing, bids and tender dominated sector. There are no help you and cheer you on! All industry awards. liaison and business course, many trained and writing, and business official statistics about how you have to do is take the next development. qualified roofers go on to start development. Most include a many women or ethnically step. Email:lynns@midlandlead.co.uk, mobile:07805 289591 Email: kate@spv-uk.co.uk, mobile: 07967 471 306
Abbie glover Apprentice at the Roofing corporation limited W ith a keen interest in sport, Abbie Glover loves being active and outdoors and so, she says, roofing is a perfect fit “Ibeing for her. studying for a level 2 NVQ in by providing PPE, flat roofing and heritage roofs. But to me, was put off by it Abbie, who is 19 years-old, Roof Slating and Tiling. The tools and short training courses it’s all really interesting and a group of “To me, it’s all originally had a job in retail when her friend told her about NVQ involves 20 weeks of training in college over 2 years. On the job training I’m enjoying it and working for Chris Miller, who is so lads at first. But really interesting a roofing apprenticeship Travelling to Leeds on her Apart from the days she will knowledgeable, is great. I they soon involved and I’m enjoying vacancy that had come up in training days will be a long and spend at college, Abbie’s on- feel like I’m in the right place me in what they the-job training has often been it. I feel like I’m in the contractors that she costly slog for Abbie , being a by pairing with third year to learn all I can.” were doing and worked for in the office. Abbie 150 mile round trip. “It would be the right place to was really enthusiastic about easier if more colleges offered apprentices, Joe Turner and Abbie says she’s had lots of now I think they HOW TO FIND OUT learn all I can.” comments from family and the opportunity, but wanted to roofing and I could go to one Jae Osborne, who are showing friends about her choice of prefer working MORE ABOUT find out more. She tried out two her the ropes. A typical day nearer where I live”, says career: “Most young girls ROOFING taster days in roof slating and Abbie, but fortunately, her starts at 7am in the yard where don’t think about roofing. I with a girl as part APPRENTICESHIPS tiling at Leeds College of training is sponsored by Abbie helps to load up the truck with materials for the job think if they did, there would of the team.” Building (LCB) to learn more manufacturers, Langley be plenty who wanted to about the skills and training Waterproofing Systems Ltd they’re working on. She takes a n Go online at apply. Schools should do that would be needed, and the who are keen to see Abbie lunch break on site and finishes www.citb.co.uk/bconstructive/ more to tell girls about job prospects in the longer by 4.30pm. If it’s raining, succeed as a female roofer. careers in the trades and think they prefer working with “It’s worth it though,” says n Contact your local term. snowing or too windy to work construction generally.” a girl as part of the team. I’ve Abbie. “I’m looking forward to construction college Abbie is the first woman on a roof, Abbie will be taught “Roofing is such a different apprentice we’ve sponsored,” new skills in the company’s Without much information or proved I’m just as strong as learning more at LCB and n Do a college environment to retail! It’s explains Mark Dunn Head of workshop, such as slate encouragement, Abbie them and can carry as many being able to tackle more on apprenticeship outside and feels like there’s Training at Langley. “We want cutting. admits she was a little tiles as them, so there’s no my own without being shown. taster day more freedom. Everyone’s to help females along the way unnerved to begin with by the problem there. The hardest I’m also looking forward to the friendly and there’s no “It’s hardest learning about all n Do some work and keep them interested and prospect of working in such a part is keeping warm and the different types of roofing summer when it’s a bit experience with a bickering!” says Abbie. engaged. We don’t want them male-dominated industry: “I coping with the weather. I The Roofing Corporation do”, warmer to be working local roofing to leave the industry for lack of was put off by it being a wear lots of layers! Also, I’m Taken on as a first-year says Abbie. “It’s not just slating outdoors. I might even get a contractor support”, he adds. group of lads at first. But they really tired at the end of the apprentice at The Roofing and tiling, it’s also flat roofing: suntan!” she adds. Corporation Ltd in Swallow, soon involved me in what day. I don’t go out now after Langley is supporting Abbie GRP (fibreglass), and Lincolnshire, Abbie starts at they were doing and now I work in the week.” and her employer, which is a Reinforced Bituminous LCB in September 2018, Langley approved contractor, membrane (RBM), lead work
simeone Johnson owner of sJ Roofing and Maintenance A ll roofers have to get used to working at height. Even contractors mostly working on houses going, although I don’t like Simeone’s inspiration is the “You definitely usually work two or three storeys high. But for Simeone fleetingly mentions the tough start he had in life, which left sure you do a great job? It’s loads better having your own sweating in the summer doing roofer Matthew Timby of Timby need a head for Johnson, owner of SJ Roofing him fending for himself at the business! I feel free and don’t heavy work, I prefer the cold”, says Simeone. “ I thought there’s no Traditional Roofing who has specialised in heritage roofing and Maintenance in North Sea- age of just 15 years-old. He heights... facing Scarborough, accessing was forced to leave school in have to rush jobs,” he adds. reason I can’t run a and created many unique and On the plus side, all those sometimes you the town’s exposed three-, four- order to earn a living and got a Simeone knew that getting sunrises and sunsets are roofing business too imaginative designs in slate have real , or even five-storey properties is a regular occurrence. job labouring for roofer, Andy Weir. “The wages were just £10 qualifications would help his progress and saved to pay for beautiful to see, Simeone says. He also enjoys the diversity of and do it better! ” and lead. Simeone’s enthusiasm for this kind of work HOW TO START problems getting a day when I started and it was his training. Already very people he meets in his job, is obvious when he describes YOUR OWN access.” “You definitely need a head for experienced, he completed the really physical work,” says his current job, restoring a long BUSINESS heights working in Onsite Assessment and working outdoors and the fact Simeone. “But I learnt a lot that his job keeps him fit. Now, with his own roofing lead box gutter on a 17th Scarborough!” jokes Simeone. Training (OSAT) route to gain a from Andy, it was good business, Simeone has plenty century, grade II listed, “Sometimes, you have real level 2 NVQ in Roof Slating and But he knows roofing is not n Gain plenty of work experience.” of work mostly through word-of- Georgian home in problems getting access. It’s a Tiling, as well as specialist lead always easy for young people experience mouth recommendations in Scarborough’s Old Town. case of not losing your nerve After a decade of labouring, work training through the to get into: “I feel roofing is Scarborough, and regularly n Get qualifications and and working out the safest way Simeone decided he wanted to Yorkshire Independent Roof overlooked as a trade in “You don’t know what you’re works weekends to keep up training to do the job without it costing take work on for himself. “I Training Group, which construction. More promotion going to find with these old with demand. “I’m happy to get the client a fortune”, he adds. always had a plan of what I organised funding. should be done, it’s not offered buildings”, Simeone recounts, n Build up your enough work and maybe Looking at the town’s wanted to do”, he explains, “I in the same way as other “when we stripped back the old, contacts Even owning his own business, employ a few more people as I architecture of Victorian gothic- didn’t feel like the companies I trades. It can be hard to find leaking gutter much of the it’s still hard work – Simeone get older,” says Simeon, who n Have a long-term plan style turrets, dizzyingly high worked for always cared about out about and there’s not a lot brickwork and timber needed describes his average working currently has one employee. slate roofs and attic eyries customers or outcomes. I of information available. People replacing too. It can be hard n Talk to your bank day as starting at sunrise and “But, I’d like to take on more perched precariously on thought there’s no reason I finishing at sunset – long days don’t realise how much goes specialist, bespoke work too. I telling clients they’ll have to pay Scarborough Bay’s steep cliff can’t run a roofing business too for the extra work, but once it’s n Get advice in the summer, but they’re into a roof. It’s a very skilled job want to do the level 3 training www.gov.uk/browse/business sides, Simeone is probably and do it better! completed that lead work will necessary to make up for the that you need to train for, but at Leeds College of Building downplaying the issue. last for years to come, and “Customer satisfaction is short winter days and times of unless you come into it through and take on more conservation And that seems characteristic important to me. It’s hard work bad weather when work is a family business, it can be work. I really enjoy my job, but I that’s good to know: my work of this self-effacing, modest anyway, so why not put in that impossible. “You acclimatise to hard to know how to get your love doing the more will probably still be there in a man. Simeone, 30, only bit more extra effort and make the cold and heat. You keep first job and training.” challenging and creative work.” hundred years’ time!”
her into roofing. She’s been and sheer gumption that into her children’s school to Lauren possesses that has explain what the role of a roofer helped her: “I was going to ask entails, and encourages the around before I did this girls, as much as the boys, to interview; you know, survey consider it as a career. From what other people think of me Lauren’s point of view, it is the lack of visibility that holds girls as a woman in roofing”, she back from going into roofing. “I says. “But then I thought, think roofing needs to be what’s the point? I don’t care advertised as an what they think. I love roofing apprenticeship option much and I want to stay in it!” lauren Pollitt Roofer at Wythenshawe community Housing group L auren Pollitt is a member of that elite, but rare group of women of who are fully qualified roofers, working on the tools. Part of a dedicated team of six roofers (one of three teams) at Wythenshawe Community Housing Group (WCHG), Lauren spends her working days re-roofing domestic organised training from the quite competitive! I can knock was dropping off a load of properties as part of a 20 year Yorkshire Independent Roof in a nail in one hit, just like materials. She went to help “I had to prove programme using mainly Redland’s Mockbond and mini Training Group and the Roofing Industry Alliance, to fast track them; I can carry as many tiles as them. I work hard,” she unload them until the driver stopped her, saying she “ They think I’m the cool mum - the myself – but it’s Stonewold concrete tiles. her roof training through the adds. couldn’t do it because she’s a little boys think no different for a So what has inspired this 28- OSAT route, which meant she ” girl. “You have to be tough year-old woman to become a was taught and assessed You’re that girl we see sometimes”, Lauren says. “I I’m indestructible! man, you still have roofer? onsite by a qualified assessor. on the roof told him, this is my job and to do that.” “I actually started in the office Lauren’s acceptance as part of you’re not stopping me doing it. school not long ago and they more. I wasn’t aware that there “Now, they are a big part of why I just got on with it.” as an admin assistant in the an otherwise all-male team I love the job. Working in got lots of comments from their was a skill shortage, or how to HOW TO BECOME A Human Resources department hasn’t all been plain sailing: teams, they get me through the schoolmates. The little boys at Wythenshawe Community “When I first started the lads “You get lots of comments in go about finding a company ROOFER day, they make each day summer, when you’re not think I’m indestructible!” that would take me on as an Housing Group”, explains thought I must be a plant. It different. When you’re tired at hidden by all of your kit. People “For them, it is quite hard. As apprentice.” Lauren. “Then a job vacancy wasn’t just that I am a woman, the end of the day, you’re drive past and slow down to n Get trained and came up for a roofer’s labourer. but that I’d started in Human roofers we do condensed days, “Another problem for women in qualified freezing, your fingers are stare at me. They come out of I loved the idea of working Resources – they thought it starting at 7.30am working until roofing is the workwear; it’s all numb, they keep you going,. the houses we’re working on outdoors and being active. I’ve must be like in Undercover 5pm, Monday to Thursday. The designed for bigger men. It’s n Look for job I’m accepted now and get sometimes and ask me about always been into sports and I Bosses where you’re sent to school’s breakfast club doesn’t really important to have kit, vacancies online asked down the pub with them my job. Even at the weekend I open until 7.30am so it means I like to keep fit so I decided to spy on the workers!” says at the end of the week. We such as gloves, that fit properly get people coming up to me have to start half an hour later to do the job,” Lauren says. n Look at roofing apply and give it a go.” Lauren. have a laugh. I give as much saying ‘you’re that girl we see every day. I make the time up contractors’ websites Lauren was successfully “I had to prove myself – but it’s banter back as I get, but I’m on the roof’.” with an extra day a month, but “Yet I know more women would appointed to a 6 month contract no different for a man, you still pretty easy-going, we talk do really well and succeed in n Send your CV to local still the girls are up and out as a labourer, which was then have to do that. The first day I about all sorts. They confide in But perhaps attitudes are roofing and love it,” Lauren roofing firms early. I think the sacrifice is extended to 12 months. Lauren joined the team I was put on me, share their secrets and I changing in the younger adds. “Most women like to keep worth it though. It teaches them n Tell contacts, friends said “On my second day on picking up nails into a bucket, give them relationship advice!” generations. For Lauren’s two in shape - roofing offers a very a good work ethic, they see me and family you’re site, the site supervisor took me the second day I was setting up Lauren says. children, who are 8 and 10 healthy lifestyle – you end up working hard and getting on,” looking for a roofing aside and demonstrated some the ladders. It wasn’t until the years old, the fact that their doing more than your 15,000 Lauren might now be accepted says Lauren, who is now job leadwork he was doing. That third day I was allowed on the mum is often recognised on a steps a day!” by the team, but she still has to aspiring to promotion as a was it, I was hooked!” tools,” Lauren recalls. “They local roof is a source of pride. deal with the attitudes of the qualified roofer with WCHG. Like many women breaking into were shocked that I could climb wider industry. She recounts “They think I’m the cool mum,” After being offered a Lauren says. “I was working on Lauren’s unsure whether either male-dominated industries, it is a ladder as fast as them – I’m the time when a delivery driver permanent job, Lauren the same road as their primary of her daughters would follow the enthusiasm, determination
lucy Hill Managing Director at R l lovatt limited W hat strikes you about the managing director of roofing business, R L Lovatt Ltd, when you first meet, is her energy and vibrancy. Lucy Hill has a no- nonsense, get-things-done air about her, notwithstanding that she had a baby only five weeks before our interview. further. Lovatt’s has been “Generally, the new business charge. We’re also hoping to passed down four generations. we have won has been extend the services we offer for “The men assume And that’s a first impression that Lucy, 28, has had reason I knew I could take it to the next level and business is now because we can offer the whole package. A letting agent or R&M work to a 24 hour call out service so that we can respond “If I could say to develop in the last 4 years, anything to girls at you know very as the head of the Bury-based booming.” school a will usually have a mix quickly when it’s needed.” of roof types and they want a school, it would be little about roofing firm. Overseeing a Since October 2014, when That’s all meant learning a lot workforce of 70 roofers, dealing there was a change of roofing company that can repair about new areas of work for don’t presume that roofing. As time with roofing contracts valued in shareholders and Lucy became or re-roof them all to a high standard.” Lucy, areas that she wishes just because it’s a goes on, they the millions, Lucy has had to managing director, the she’d been able to gain some since 1885, passed through the earn the respect of her work business has not only doubled It’s not only spotting new male-dominated RUNNING YOUR realise they insight into at school: “I’d like to generations of my husband’s colleagues: “It’s been the its workforce, but also doubled opportunities for the business have learnt more about how job, that you can’t family. I was determined that OWN BUSINESS shouldn’t hardest part of being a woman its turnover. Lovatt’s has taken that takes up Lucy’s time. Her businesses function at school. in a male-dominated industry”, on many apprentices, three of be successful; you the opportunity would be there underestimate working day can include It would have been great to can!” them this year. Under Lucy’s for my children if they wanted it n Look for role models me.” Lucy explains. “The men completing PQQs for tenders, have learned more about how leadership, the business has when they grew up.” And both that will inspire and assume you know very little buying in materials and the construction industry works children, now adults, are possibly mentor you about roofing. As time goes on, also extended its range of negotiating prices, doing and the exciting opportunities roofing skills, from originally indeed part of the thriving St they realise they shouldn’t accounts, wages, planning the available, not just for boys, but n Believe in your own offering mainly pitched roofing, Swindells. Sheila took over W. Helens’ business. Meeting underestimate me.” company’s calendar of work for girls. “ success! to now being qualified as Swindells & Son when her Sheila a few years ago on a and allocating staff, developing Lucy found her way into roofing approved contractors for Protan “If I could say anything to girls husband William died in 1983. Marley Eternit trip, Lucy was and organising training, n Learn all you can through accountancy. After A- membranes on flat and green at school, it would be don’t impressed by the sheer including looking after the Up until that point, Sheila had about every role in levels she trained to level 3 in roofs, for Polyroof in liquid presume that just because it’s a been a housewife looking after determination Sheila accountancy and then was apprentices and making sure your business applied roofing and undertaking male-dominated job, that you possessed to continue the they are progressing. their two children, Diane and faced with a decision. Should new build and repair and can’t be successful; you can!” business and make it succeed. n Build your customer John who were 8 and 10 years she pursue a career in maintenance contracts for Along with all that, Lucy is base and contacts accountancy or join the family schools, housing associations, planning for the future too. “We It’s often said that role models old at the time. With the help of And now Lucy has a similar roofing firm? Lucy had always letting agents and local currently do a lot of new build for people in industries where her loyal staff, Sheila learnt the motivation, to ensure that RL n Find out about how helped her Mum in the office councils. Boosting the skill set work,” says Lucy, “and this area they are under-represented are trade, keeping the finances on Lovatt’s continues to grow and the industry works and enjoyed it, so eventually of the business means that of work is booming at the really important. For Lucy, she track and making sure the work prosper and possibly be decided to commit to the family Lucy can now increase the moment, So, from next year, looks to another managing was done. “I did it for my passed on, in time, to her baby business. “I just knew I could number of tender opportunities I’m setting up a dedicated new director of a North West-based children,” says Sheila. “The daughter, the fifth generation of push the business a step the company can bid for. build section, with a manager in roofing business, Sheila company had been in existence her family.
spent three months labouring: some provided by the roof “I’d rather do something trade associations to broaden outdoors,” says Chloe. “It is her experience. physically demanding, but I just Just as Vicki intends to take the get stuck in. I don’t want the reins of the business from her lads to not want to work with father, Chloe has been me, so I make sure to do my shadowing the company’s bit. Thankfully we use hoists on current supervisor, and sees the bigger jobs anyway, so I her future in a similar role. don’t think not being as strong Between them, Vicki and Chloe as the men is an issue,” she look set to prove a formidable adds. sister act indeed. Vicki Wilkinson & chloe guy Director and apprentice at templar Roofing ltd S isters, Vicki Wilkinson and Chloe Guy are women on a mission! They’re preparing as the next generation to take on family- firm, Templar Roofing based in Wakefield, West Yorkshire. Vicki is already a director of the notching up more than 30 approach them and coming up customer service and to keep firm and has gained massive “The children ask years’ roofing experience. The with the best solution, but I our own business running “Most customers experience in the business’s company specialises in think it’s all clicking into place smoothly.” know who I am back office functions, but now she is getting up to speed with commercial and industrial and I’m getting to grips with all Vicki has also worked as a what the roofs, mostly flat roofing, and the various materials, not to now. I have the hands-on aspects of roofing Vicki puts its success down to mention roofer’s jargon!” Construction Ambassador in conditions are like. recent months, going into established before she takes over the reins the quality of relationships Her background working in the schools to speak to students A lot of them think from her father, Martin Adwick they’ve built up with clients, relationships with who is planning to move contractors and suppliers. accounting centre of wholesale, about a career in the UK it must be hard for national publication distributor’s them and learnt as towards retirement in the next roofing sector. She says, “The women. I tell them For Chloe, it’s the team spirit It’s the first time I’ve Smiths News is particularly children ask what the and her acceptance as part of TAKING OVER THE much as I can few years. useful organising the business: conditions are like. A lot of them that’s not the case the team that she really FAMILY BUSINESS about their As a director, Vicki knows that done it solo estimating jobs, doing the think it must be hard for and try to get a appreciates about the job so she has to prove her wages, sending out and women. I tell them that’s not businesses, and knowledge of roofing to the Templar Roofing’s latest job, chasing invoices and setting up the case and try to get a few few examples of far. “The lads look after you. n Plan ahead We all co-operate and work as what makes them company’s workforce: “The roofing the new £3.8 million Visitor Centre at the Yorkshire new jobs, timing them with the examples of women in different women in different a team and have a joke n Learn all you can tick. It all helps in buck will stop with me when I’m Sculpture Park as sub- weather and schedules – especially important – in order job roles across, so that they job roles across, so together. I love the banter, it’s about your business’s in charge”, says Vicki. “When know there are lot of offer achieving excellent we get a job, I need to know if contractors of William Birch to avoid delay penalties. opportunities for both boys and that they know all really good-humoured and Construction, has given Vicki helps you get through the day.” customer service there’s something wrong, I the opportunity to see a project As Vicki continues learning the girls.” there are lot of n Know your customers Now Chloe is beginning a two- and what makes then and to keep our need to be able to spot any through from start to finish. She ropes, she is focusing on Currently specialists in flat opportunities for year apprenticeship at a CITB tick mistakes and make sure cementing relationships as the own business they’re put right before we hand measured and priced the roof, roofing, Vicki’s plans are to both boys and centre, where she will do n Gain a thorough running smoothly.” key to maintaining the girls.” selected the materials that steer the company into offering over to the client. The business: “Most customers blocks of studying and knowledge of the would be used, negotiated pitched roofing too over the workforce have to know that I prices, ordered and purchased know who I am now. I have practical learning, in between business’s finances next few years. She looks know my stuff and will keep them – and then oversaw the established relationships with working, to gain a NVQ level 2 forward to continuing the family n Take it step by step driving up quality!” project. “It’s the first time I’ve them and learnt as much as I The plan is for Chloe to in Flat Roofing. She is also business and becoming a safe can about their businesses, attending as many specialist Vicki’s father, Martin set up the done it solo,” says Vicki. “The pair of hands for her father to specialise in supervising the and what makes them tick. It all short courses as she can, business 5 years ago, when he roofing details are a challenge, entrust it to, alongside her hands-on roofing work of the working out the best way to helps in achieving excellent business. She has already some with manufacturers and was made redundant, after sister Chloe.
The 2018 Nominees... The Maureen Johnson Abigail Mormone – Estimating and Supply Chain Control Rising Star Award M&J Group A new award for young Weatherproof Asphalt Ltd, a people aged 25 or under board member of CITB and working in the roofing chairwoman of the London sector has been launched in Roofing Training Group. W ithout too much in the tracked through the business. Her supply chain knowledge and 2018 by Women in Roofing, The Rising Star Award is for At a time when it was very way of formal She now works in the the database she created initially called the Maureen Johnson those whose record reflects unusual for a woman to be a training, Abbi joined Estimating department directly for herself, has become a Rising Star Award. ongoing and exceptional growth leader in construction, Maureen M&J Group in December 2016 assisting both the Head of cornerstone of the Group’s and increased levels of This annual award has been Johnson trailblazed equality as a telephone receptionist. efforts, particularly in M&Js leadership and responsibility. Estimating and Head Buyer launched in tribute to Maureen and inclusivity in the 1980s recent CIF assistance to over Abbi was taken on in a junior (who in turn oversee a Johnson who sadly passed roofing sector, earning for To find out more and nominate a 130 academies. role, but she has used her own department of almost 30 away in 2017. Maureen was herself the fond sobriquet of candidate for the Rising Star initiative, observed what is estimators and surveyors). Abi M&J have no doubt that she will well-known and widely- ‘The Fairy Godmother of Award visit Women in Roofing at going on around her, not be satisfied for long as an respected as the director of Roofing’. www.winr.org.uk. has become an integral part of volunteered to take on more estimator and as her knowledge this and whilst now undertaking responsibility, and then and confidence grows, they say approached the company formal estimator training, she is their challenge and aim is to directors with such invited into senior management keep her at the M&J Group, and The 2018 Nominees... professionalism that she could not fail to be noticed and fast- meetings to present on specific subjects. provide the career path that she so clearly wants and deserves. Sara-Mae Jordan – Apprentice Slater Holly Morton-Parker – Senior Sales Administrator Proteus Waterproofing S H ara-Mae has how to lay slating to thirds olly started working in The challenges Holly has faced worked on and vernacular valleys. the roofing industry, at include the requirement to conservation flat roofing learn, at a technical level, about projects from day one. She has completed ‘Pre- manufacturer, Proteus the company’s full range of 1919 Working on Her first job was to work Waterproofing in June 2015. liquid flat roofing products and Conservation & away from home for 10 bituminous membranes. She Restoration’ projects and Holly has completed her Level weeks on a Grade I listed has had to develop an attended various 2 Business Administration Long House on Dartmoor. understanding of the build-up of workshops looking at Apprenticeship, and her role This involved Sara-Mae roofs, the broad concepts of timber roof details and the progressed to that of Sales being involved with roof design, compliance with repair of sash windows. Administrator. She is now research on how the roof Building Regulations and the undertaking a Level 3 was originally laid, as the She has also recorded skills needed to carry out Leadership and Management slating was removed vernacular roofs. complex calculations. Apprenticeship, is the Senior approx 70 years ago. She Sales Administrator and leads a Furthermore, she has had to Sara-Mae helps to deliver learnt how to lay the roof team of three. training and works on a develop a strong administrative to 3 1/2 pin and regional, Proteus says they suspect The attribute that sets Holly school programme to Holly has developed her skill set, excellent customer traditional detailing. Since Holly has found being not only apart from others, more than present an introduction to knowledge, ability and service skills, and an intimate then she has worked on the youngest member of the any other, is her attitude to her listed places of worship slating element to year 10 confidence immeasurably since working knowledge of the firm’s own learning and development; and 11 school children. she started at Proteus and is bespoke order processing and team that she leads, but also across the country, stately her eagerness to always know She also delivered training an integral part of the team, finance system; all from a the youngest member of the homes and a listed more, to push harder, and to Victorian coach house in on slating on a course for trusted to carry out whatever is starting point of absolutely no office staff overall to be her take on more responsibility. asked of her in an efficient work experience. greatest challenge to date. Wales. She has also learnt Historic England. She is fearless! manner.
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