REFLECT RECONCILIATION ACTION PLAN - LiverWELL Incorporating Hepatitis Victoria

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REFLECT RECONCILIATION ACTION PLAN - LiverWELL Incorporating Hepatitis Victoria
LiverWELL Incorporating Hepatitis Victoria

           REFLECT
            RECONCILIATION ACTION PLAN
                                            May 2021 to May 2022

IMAGE OF PAINTING “SHIFTY CRANE” BY KEITH
REFLECT RECONCILIATION ACTION PLAN - LiverWELL Incorporating Hepatitis Victoria
FRONT COVER ARTWORK

Shifty Crane by Keith, Gunaikurnai/Monero people

“Sitting at the pond at Fulham,
I always see the crane trying to steal our fish.
I always have to shoo him away”

LiverWELL Incorporating Hepatitis Victoria
www.liverwell.org.au
LiverLine 1800 703 003

Contact us
(03) 9274 9796
15 Gracie St,
North Melbourne, 3051
admin@hepvic.org.au
LiverWELL Ltd ACN 634 668 205

LiverWELL trading as Hepatitis Victoria is the peak community organisation working
across the state for people affected by, or at risk of Liver disease and viral hepatitis.

LiverWELL acknowledges the Traditional Custodians of Country throughout Australia
and their connection to land, sea and community
Our Business                                                                                          Our RAP
                                                                                                     LiverWELL embraces the opportunity to develop a
LiverWELL incorporating Hepatitis Victoria,          including staff who work part time. All staff
                                                                                                     Reflect Reconciliation Action Plan (RAP).
is the peak not-for-profit community-based           are based in metro Melbourne Victoria.
organisation working across the state for            In addition to paid staff there are several     Our organisation’s vision for reconciliation
people affected by, or at risk of, viral hepatitis   volunteers at any one time who actively         respects and recognises the unique perspective
and issues with liver health.                        assist the organisation. There are currently    of the First Peoples of these lands where
                                                                                                     we operate. Our work is informed by the
Governed by an independent Board of                  no Aboriginal and/or Torres Strait Islander
                                                                                                     disproportionate health burden carried by
Directors, the organisation’s core business is       employees.
                                                                                                     Aboriginal and Torres Strait Islander peoples
to:                                                  The reach of our organisation is statewide      regarding viral hepatitis and liver disease.
 •    Provide leadership and coordination for        across Victoria. Our main sphere of influence
                                                                                                     The vision of LiverWELL for reconciliation is for
      the Victorian community response to            is the communities and people in Victoria
                                                                                                     an inclusive society that embraces unity and
      viral hepatitis and issues impacting on        affected by and at greatest risk of viral
                                                                                                     equality between Aboriginal and Torres Strait
      liver health.                                  hepatitis and liver disease.
                                                                                                     Islander communities and other Australians, and
 •    Build a strong and sustainable                                                                 engagement in genuine mutually beneficial and
      organisation that works effectively                                                            respectful partnerships between organisations
      across all activities and is positioned to                                                     that support better health outcomes
      have greatest impact.                                                                          for Aboriginal and Torres Strait Islander
                                                                                                     communities.
 •    Raise community awareness and
      prevent the transmission of viral                                                              LiverWELL is committed to reconciliation and
      hepatitis and risks for liver disease.                                                         aims to implement our RAP by seeking to engage
                                                                                                     in consultation with Aboriginal and Torres Strait
 •    Increase access to quality information,
                                                                                                     Islander Health and community organisations
      care, treatment, and support for those
                                                                                                     and other bodies representing the interests of
      affected by viral hepatitis and liver
                                                                                                     Aboriginal and Torres Strait Islander peoples,
      disease.                                                                                       and being a supportive and effective partner.
LiverWELL has one office located in North                                                            We desire to develop a RAP which conveys this
Melbourne Victoria, and employs 14 people,                                                           commitment to successfully achieve our strategic

                                                                                    1
objectives toward better health outcomes for           Impact – We strive for maximum impact in              External representation was sought from key
Aboriginal and Torres Strait Islander people,          relation to viral hepatitis and liver health and      Aboriginal organisations in Melbourne through
regarding viral hepatitis and liver health.            to promote the visibility of viral hepatitis and      invitation to be represented on the Reference
                                                       liver health issues in Aboriginal and Torres          Group for the RAP. One of these organisations is
To achieve this LiverWELL is committed to
                                                       Strait Islander communities. We strive to help        represented on the RAP Reference Group.
values of:
                                                       toward better outcomes in health for Aboriginal
Respect – We respect Aboriginal and Torres Strait                                                            The external stakeholder is:
                                                       and Torres Strait Islander peoples, particularly
Islander communities and strive to work with           regarding viral hepatitis and liver health.           Social Impact Producer, Ilbijerri Theatre Company
representatives of Aboriginal and Torres Strait                                                              A draft Reflect RAP document was circulated to
                                                       Collaboration – We seek to broaden our
Islander communities to promote the dignity of                                                               internal and external stakeholders for input and
                                                       knowledge, understanding, capacity and impact
those affected by viral hepatitis and liver disease,                                                         feedback and a meeting of the RAP Reference
                                                       through strategic partnerships and collaborations
and to challenge stigma and discrimination.            with other Aboriginal and Torres Strait Islander      Group took place by zoom earlier in 2020. An
Participation – We strive to ensure that               organisations and individuals who can have a          amended document was circulated to members
Aboriginal and Torres Strait Islander peoples          positive impact on viral hepatitis.                   of the Board of Management for Hepatitis
affected by viral hepatitis and liver disease have     Our RAP is championed internally by the Chief         Victoria and was endorsed for submission to
input into our work and have their voices heard in     Executive Officer. A staff group was formed           Reconciliation Australia by the Board.
relation to their wellbeing.                           initially as a working group to establish a plan to
Diversity – We seek to understand and value            engage with key stakeholders from Aboriginal and
the diverse circumstances and cultures of the          Torres Strait Islander organisations and services
                                                       to develop our RAP in early 2020.
Aboriginal and Torres Strait Islander peoples and
communities with whom we work.                         Internal stakeholders on the working group were:
                                                         •   Health Promotion Programs Manager
Excellence – We aspire to do what we do well
                                                         •   Communications Manager
and base our work on evidence of need and on
                                                         •   Health Promotion Project Officers (2)
effective ways of working.
                                                       In the original spirit of the working group, a
Integrity – We work at all times according to a
                                                       RAP Reference Group was formed, comprising
consistent set of values and principles.
                                                       internal and external membership, and replaced
Innovation – We welcome new ideas, are open to         the working group. Internal membership was
change, and respond in innovative ways to new          comprised of the stakeholders from the working
circumstances.                                         group above.

                                                                                 2
Our Partnerships                                         in the facilitation of the sessions at these
                                                         locations. Liaison continues to take place
                                                                                                                Galiamble, to deliver health education
                                                                                                                sessions for residents to raise awareness
and current activities                                   in 2020.                                               of viral hepatitis and liver health.
                                                     •   In 2018 LiverWELL collaborated with Korin          •   In 2020 the organisation collaborated
Community partnerships                                   Gamadji Institite (KGI) REAL program                   with a recognised Indigenous artist, Peter
                                                         participants and Indigenous Hip Hop                    Waples-Crowe and has licenced images
    •   LiverWELL has worked closely with the
                                                         Projects to create a health promotion                  for resources for Aboriginal and Torres
        Ilbijerri Theatre Company for a number
                                                         music video, titled ‘REAL Change’. This                Strait Islander communities.
        of years and has supported production
                                                         video is shown to Young Aboriginal and
        and performances of their plays                                                                     •   Through their annual grants program to
                                                         Torres Strait Islander and non-Indigenous
        Chopped Liver and Viral, which have
                                                         peoples as an example of young people                  mark World Hepatitis Day, LiverWELL has
        been conducted in a range of community
                                                         passing on positive messages to address                continued to work closely with Aboriginal
        settings. The plays raise awareness of
                                                         viral hepatitis to other young people and              Health Services to raise awareness of viral
        viral hepatitis and are a platform to
                                                         communities.                                           hepatitis and liver health in Aboriginal
        discuss stigma. LiverWELL is on the
                                                                                                                and Torres Strait Islander communities.
        Ilbijerri Working Group for Viral 2021.      •   In 2018 and 2019 LiverWELL Staff worked
                                                         closely with staff from Clontarf Academy       LiverWELL has a dedicated program to deliver
    •   In 2018 and 2019, LiverWELL staff
                                                         programs and delivered StreetShot health       health promotion in Aboriginal and Torres
        worked closely with Aboriginal Wellbeing
                                                         education programs to raise awareness          Strait Islander communities across Victoria. The
        Officers and Liaison Officers at prisons
                                                         of viral hepatitis for Aboriginal and          Aboriginal and Torres Strait Islander Health
        and delivered education sessions raising
                                                         Torres Strait Islander young peoples at        Promotion Program has been in place for a
        awareness of viral hepatitis at 5 prisons
                                                         Waranambool, Mildura and Robinvale             number of years. Over this time numerous
        in Victoria (Fulham Correctional Centre,
                                                         Clontarf programs. Liaison continues           initiatives and activities have been conducted
        Dame Phyllis Frost Centre, Ravenhall
                                                         to take place to offer health education        in association with organisations working with
        Correctional Centre, Marngoneet
                                                         programs to young people at Clontarf           Aboriginal and Torres Strait Islander communities.
        Correctional Centre and Port Philip
                                                         Academy programs in Victoria.
        Prison) to Aboriginal and Torres Strait                                                         Every effort is made to recruit an Aboriginal and
        Islander prisoners. Separately, Aboriginal   •   For a number of years LiverWELL has            Torres Strait Islander for this position, however it
        peers were trained in peer training              worked closely with Aboriginal and             is not always possible.
        sessions at both Fulham Correctional             Torres Strait Islander Services including
        Centre and Ravenhall Correctional                Ngwala Willumbong AOD Residential
        Centre and an Aboriginal peer assisted           Rehabilitation Services Winja Ulupna and

                                                                           3
Relationships

ACTION                             DELIVERABLES                                                                      TIMELINE               RESPONSIBILITY

                                   •   Identify Aboriginal and Torres Strait Islander stakeholders and               May 2021               Health Promotion Project Officer
1   Establish and strengthen
                                       organisations within our local area or sphere of influence.
    mutually beneficial
    relationships with
    Aboriginal and Torres Strait
                                   •   Research best practice and principles that support partnerships with          May 2021
    Islander stakeholders and                                                                                                               Health Promotion Project Officer
                                       Aboriginal and Torres Strait Islander stakeholders and organisations.
    organisations.

2   Build relationships through    •   Circulate Reconciliation Australia’s NRW resources and reconciliation
                                       materials to our staff.
                                                                                                                     May 2021               Health Promotion Project Officer
    celebrating National
    Reconciliation Week (NRW).
                                   •   RAP Reference Group members to participate in an external NRW event.          27 May- 3 June, 2021   Health Promotion Project Officer

                                   •   Encourage and support staff and senior leaders to participate in at least     27 May- 3 June, 2021   Health Promotion Project Officer
                                       one external event to recognise and celebrate NRW.

                                   •   Communicate our commitment to reconciliation to all staff.                    May 2021               Chief Executive Officer
3   Promote reconciliation
    through our sphere of
    influence                      •   Raise internal awareness of matters relating to Aboriginal and Torres         May 2021               Health Promotion Project Officer
                                       Strait Islander Communities.

                                   •   Have a standard item on the agenda at monthly staff meetings relating         June 2021              Health Promotion Project Officer
                                       to Aboriginal and Torres Strait Islander matters. List of 12 possible items
                                       to be prepared for the year, with staff members speaking to an item of
                                       their choice if preferred.

                                   •   Identify external stakeholders that our organisation can engage with on       June 2021              Health Promotion Project Officer
                                       our reconciliation journey.

                                   •   Identify RAP and other like-minded organisations that we could                July 2021              Health Promotion Project Officer
                                       approach to collaborate with on our reconciliation journey.

                                                                                          4
ACTION                             DELIVERABLES                                                                     TIMELINE     RESPONSIBILITY

                                   •   Circulate items and links to latest reports relating to Aboriginal and       April 2022   Health Promotion Project Officer
                                       Torres Strait Islander Health internally and externally via online
                                       communications, and social media.

                                   •   Launch the RAP - invite RAP partners and representatives from                June 2021    Chief Executive Officer
                                       Aboriginal and Torres Strait Islander organisations and services to a face
                                       to face or online event to launch the RAP.

                                   •   Promote launch through digital communications.                               June 2021    Manager Communications

                                   •   Research best practice and policies in areas of race relations and anti-     June 2021    Health Promotion Project Officer
4   Promote positive race
                                       discrimination.
    relations through anti-
    discrimination strategies.
                                   •   Conduct a review of HR policies and procedures to identify existing anti-    June 2021    General Manager
                                       discrimination provisions, and future needs.

                                   •   Continue to build partnerships and work collaboratively on projects.         May 2021     Chief Executive Officer
5   Seek to build and maintain
    formal partnerships
    with VACCHO and other          •   Consult with Aboriginal and Torres Strait Islander organisations when        June 2021    Health Promotion Project Officer
    Aboriginal and Torres Strait       developing programs and at each stage of program development to
    Islander organisations and         ensure cultural sensitivity and relevance for Aboriginal and Torres Strait
    services                           Islander communities.

6   Promote membership
                                   •   Continue to offer membership throughout the year with the aim of             April 2022   Officer Coordinator
    with LiverWELL to
                                       achieving a good geographical spread throughout Victoria.
    Aboriginal and Torres Strait
    Islander individuals and
    organisations

                                                                                           5
Respect

ACTION                              DELIVERABLES                                                                         TIMELINE     RESPONSIBILITY

                                    •   Develop a business case for increasing understanding, value and recognition      June 2021    Health Promotion Project Officer
7   Increase understanding,
                                        of Aboriginal and Torres Strait Islander cultures, histories, knowledge and
    value and recognition of
                                        rights within our organisation.
    Aboriginal and Torres Strait
    Islander cultures, histories,                                                                                        July 2021    General Manager
                                    •   Conduct a review of cultural learning needs within our organisation.
    knowledge and rights
    through cultural learning.
                                    •   Explore opportunities for staff to attend cultural awareness training, such as   July 2021    Health Promotion Project Officer
                                        through VACCHO and ensure all employees participate in cultural awareness
                                        training, preferably within the first year of their appointment.

                                    •   Ensure the Aboriginal and Torres Strait Islander Program Project Officer         April 2022   General Manager
                                        participates in Cultural Safety Training, preferably within the first month of
                                        their employment in this role (unless previously attended).

                                    •   Develop an understanding of the local Traditional Owners or Custodians of        May 2021     Health Promotion Project Officer
8   Demonstrate respect to
                                        the lands and waters within our organisation’s operational area.
    Aboriginal and Torres
    Strait Islander peoples
                                    •   Increase staff’s understanding of the purpose and significance behind            May 2021     Health Promotion Project Officer
    by observing cultural
                                        cultural protocols, including Acknowledgement of Country and Welcome to
    protocols.
                                        Country protocols.

                                    •   Develop a key list of contacts for organising a Welcome to Country and           June 2021    Health Promotion Project Officer
                                        maintaining respectful relationships.

                                    •   Create a budget for a Traditional Owner to deliver a Welcome to Country at       June 2021    General Manager
                                        the Annual General Meeting.

                                    •   Consider inclusion of Welcome to Country ceremonies at events and                June 2021    Chief Executive Officer
                                        activities of the organisation.

                                    •   Include Acknowledgement of Country at external, internal and Board               May 2022     Chief Executive Officer
                                        meetings, education sessions, public speaking events, conference
                                        presentations, meetings and teleconferences.

                                                                                           6
ACTION                              DELIVERABLES                                                                    TIMELINE          RESPONSIBILITY

                                    •   Raise awareness and share information amongst our staff about the           July 2021         Health Promotion Project Officer
 9   Demonstrate respect
                                        meaning of NAIDOC Week.
     for Aboriginal and Torres
     Strait Islander cultures and
     histories by celebrating       •   Introduce our staff to NAIDOC Week by promoting external events in our      July 2021         Manager Communications
     NAIDOC Week.                       local area.

                                    •   RAP Reference Group to participate in an external NAIDOC Week event.        July 2021         Health Promotion Project Officer

                                    •   Celebrate partnership with Ilbijerri Theatre Company in NAIDOC Week. Mark   July 2021         Chief Executive Officer
                                        the occasion to recognise partnership approaches and work undertaken
                                        together over recent years by the two organisations.

                                    •   Continue to work together to creatively engage community and pass on        May 2022          Health Promotion Project Officer
                                        health promotion messages about viral hepatitis.

                                    •   Promote awareness of significant dates through our online and print                           Manager Communications
10   Promote awareness of               communications, including:
     Aboriginal and Torres Strait           •   Anniversary of the National Apology                                 February 2022
     Islander significant dates
                                            •   National Reconciliation Week                                        May / June 2021
                                            •   NAIDOC week                                                         July 2021

                                    •   Build respect for Aboriginal and Torres Strait Islander cultures by         26 May 2021       Chief Executive Officer
                                        commemorating the National Day of Healing.

                                    •   LiverWELL seeks to support an Aboriginal Partner organisation to            26 May 2021       Chief Executive Officer
                                        commemorate the National Day of Healing.

                                                                                           7
Opportunities

ACTION                              DELIVERABLES                                                                        TIMELINE      RESPONSIBILITY

                                    •   Develop a business case for Aboriginal and Torres Strait Islander               June 2021     General Manager
11   Improve employment
                                        employment within our organisation.
     outcomes by increasing
     Aboriginal and Torres
     Strait Islander recruitment,   •   In all position descriptions and employment advertisements, continue to         May 2022      General Manager
     retention and professional         state that Aboriginal and Torres Strait Islander peoples are encouraged to
     development.                       apply.

                                    •   Consider advertising jobs in First Nations Media as well as mainstream sites.   July 2021     General Manager

                                    •   Approach TAFES and similar learning institutions to promote opportunities       August 2021   Engagement
                                        for Aboriginal and Torres Strait Islander students to volunteer, for example                  & Development Manager
                                        through liaison with staff from Aboriginal Studies courses.

                                    •   Build understanding of current Aboriginal and Torres Strait Islander staffing   May 2021      General Manager
                                        to inform future employment and professional development opportunities.

                                    •
12   Increase Aboriginal and            Develop a business case for procurement from Aboriginal and Torres Strait
                                        Islander owned businesses.
                                                                                                                        June 2021     General Manager
     Torres Strait Islander
     supplier diversity to
     support improved               •   Investigate Supply Nation membership.                                           August 2021   General Manager
     economic and social
     outcomes.

                                                                                           8
Governance

ACTION                              DELIVERABLES                                                                       TIMELINE            RESPONSIBILITY

                                    •   Maintain the RAP Reference Group to govern RAP implementation.                 May 2022            Health Promotion Project Officer
13   Maintain an effective RAP
     Reference Group to drive
     governance of the RAP.         •   Hold a Reference Group Meeting.                                                June 2021           Health Promotion Project Officer

                                    •   Hold a Reference Group Meeting.                                                February 2022       Health Promotion Project Officer

                                    •   Review Terms of Reference for the RAP Reference Group.                         October 2021        Health Promotion Project Officer

                                    •   Maintain Aboriginal and Torres Strait Islander representation on the RAP       May 2022            Chief Executive Officer
                                        Reference Group.

                                                                                                                       May 2021            Operations Manager
14   Provide appropriate support    •   Define resource needs for RAP implementation.
     for effective implementation
     of RAP commitments.            •   Engage senior leaders in the delivery of RAP commitments.                      May 2021            Chief Executive Officer

                                    •   Define appropriate systems and capability to track, measure and report on      June 2021           Health Promotion Project Office
                                        RAP commitments

                                                                                                                                           Health Promotion Project Office
15   Build accountability and       •   Complete and submit the annual RAP Impact Measurement Questionnaire
                                        to Reconciliation Australia.
                                                                                                                       30 September 2021
     transparency through
     reporting RAP achievements,
                                    •   Inform staff of RAP achievements and challenges
     challenges and learnings                                                                                          October 2021        Health Promotion Project Office
     both internally and
     externally.

                                                                                                                       February 2022       Health Promotion Project Officer
16   Continue our reconciliation    •   Register via Reconciliation Australia’s website to begin developing our next
     journey by developing our          RAP.
     next RAP.

                                                                                         9
CONTACT DETAILS
Melanie Eagle, Chief Executive Officer
03 9274 9783 | Admin@hepvic.org.au
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