Recommendations & Action Plan - Independent Review into NZ Football v9
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Recommendations & Action Plan Independent Review into NZ Football v9
NEW ZEALAND FOOTBALL Recommendations & Action Plan–Independent Review into NZ Football v9 Action Update Recommendations How Who By When Oct Nov Dec 1. Breach of Code of Conduct No further action recommended. 2. Representatives of ExCO and NZF On the 12th November the Football Ferns will Exco, NZF management, November Underway Football Ferns camp Complete. management must meet with the assemble in camp in Auckland to prepare for the PFA and Football Ferns completed, Football Ferns as soon as the team Nations Cup tournament. squad and support staff preparation can be next assembled. completed. a) Apologise for what has occurred a) On the 3rd of October NZF formally apologised Formal apology given Complete to the Football Ferns through the media and at 13th November written letters. On the 13th of November ExCo meeting. PFA report and NZF management representatives will meet very well received with the Football Ferns to apologise face to face. and appreciated by the Ferns b) Seek feedback from the team on b) NZF management will be meeting with the NTD liaising with Post Tour Survey what could be done differently in the Football Ferns during the camp to take feedback team for needs on designed with input future on board for future tours. A survey will be Nations Cup. Survey from the PFA and designed to ensure player feedback is being designed with delivered to the incorporated into tour reports. PFA input for Nations Football Ferns and staff Cup on the 12th December. Future Tours to all seek direct feedback from participants. c) Provide the team with counselling c) NZF are co-designing a cultural rebuild Programme delivered Complete but ongoing and other support to assist them to programme with the PFA to deliver in the Football by Aaron Walsh consideration given move forward positively Ferns environment in the Auckland pre-camp. during camp. EAP based on player EAP support services will be offered to Football services offer made feedback and identified Ferns. to all players. needs. Concentration now on future rebuild of the cultural programme for the team 3. Football Ferns Cultural Rebuild Committee High Performance and structures and TOR’s Player Welfare a) Exco will undertake a review of a) Exco will undertake a review of the current Exco, NZF management Final Committee Underway for the HP and Player Committee Terms of the current statutory committees statutory committees with a view to ensure they structure proposed in Welfare Committee Reference tabled at with a view to ensure they are fit for are fit for purpose, have clear terms of reference April 2019 to be proposed to November ExCo. Final purpose, have clear terms of and accountability and are aligned with FIFA Exco in November. Committee structures reference and accountability and are expectations. Priority 1 get and Terms of aligned with FIFA expectations committees in place Reference to be then look at completed in early personnel make-up 2019.
NEW ZEALAND FOOTBALL Recommendations & Action Plan–Independent Review into NZ Football v9 Action Update Recommendations How Who By When Oct Nov Dec b) A process to rebuild trust, b) Regular fortnightly meetings with open NZF management and PFA Ongoing Underway Regular meetings in Complete and ongoing. PFA communication and collaboration dialogue between PFA and NZF, PFA on place, Head Coach invited to the February ExCo between the PFA and NZF interview panel for Football Ferns Head Coach appointed with PFA meeting. appointment. representation included on the interview panel. c) Cultural issues within the Ferns c) NZF are co-designing a cultural rebuild NZF management, PFA November and Underway Aaron Walsh Complete and ongoing team should be addressed as a programme with the PFA to deliver in the and Football Ferns squad ongoing developed and dependent on player feedback priority through a collaborative Football Ferns environment in the Auckland and support staff delivered cultural and identified needs. programme between players, pre-camp. rebuild programme coaching staff, and the PFA in Ferns camp d) Urgent team building to rebuild d) As above As above As above the team spirit and unity to enable them to focus on the 2019 World Cup 4. NZF in collaboration with the Requires discussion and planning with PFA as NZF Football Department To get underway in Not Committee High Performance and Player PFA (pursuant to CBA 17.1) review the first step. and PFA November started structures and the Welfare committee tabled at and develop strategies to support TOR’s for the HP November ExCo, proposed PFA player welfare and wellbeing. and Player Welfare representation. Committee to be proposed to Exco in November 5. International Tour Reports Tour review template Tour reports in presented to November ExCo. a) Exco needs to receive Tour Reports are now provided to Exco however NZF Football Department Tour reporting Not November Exco Mens u20s Tour Report reports in future there is a need for implementation of the and Exco template presented started pack to now utilise a presented to ExCo. standard Tour reporting template, with a clear to Exco in consistent tour structure and purpose. November report template b) Safe process to players are Survey design and survey delivery post tours NZF Football Department To be ready for Not Players and staff Survey distributed to the independently surveyed post tours and PFA Nov/Dec tours 2019 started survey designed for Football Ferns on the 12th and feedback is actioned on Nations Cup. December. Future surveys to Results to be be distributed for all National presented to Exco. Teams. Results also to be shared with players/team staff
NEW ZEALAND FOOTBALL Recommendations & Action Plan–Independent Review into NZ Football v9 Action Update Recommendations How Who By When Oct Nov Dec 6. Robust player complaints Complaints policy and procedure designed and NZF Football Department As above As above Complaints Complete and ongoing for procedure needs to be developed drafted and presented to Football Ferns in and PFA process sent to full inclusion in all tour packs. to enable concerns to be raised November camp Football Ferns early and dealt with appropriately squad on the 22nd November 7. Greater opportunities for the Significant professional development Football Department Ongoing Underway Appointment of NZF Female Coach scholarship development of female coaches opportunities specifically targeting females at Wendi Henderson programme launched in 2018. needs to occur as a priority the elite end of the coaching pathway are to Assistant Coach Across November and December underway. Female only licensing underway as of the Football this contributed to 7 female well as female participation rising across Ferns for the OFC participants at the first OFC/NZF licenses. 30 female only coach scholarships in Nations Cup. Futsal C licence and also female place and with 4 of 7 National Women’s League Further update on participation in the Football Head Coaches female. PCA, P2P and FIFA coach developments in Ferns coach observation sessions scholarships all targeted at females. female coaching during the Nations Cup camp. space to be provided next month Board Structure and Operation Review monitoring Ongoing. group to meet 8. Exco needs to make conscious Represented by this plan, published on the Exco and NZF Ongoing until Not monthly and decision on findings and website and updated monthly for the next Communications October 2019 started Action Plan recommendations in the Review twelve months and in Exco Board packs updates published and put in place strategies for on a monthly basis. consulting on key actions, Majority will be implementation and monitoring. actioned in the NY 9. Exco needs to demonstrate Exco meetings to be held at NZF offices and Exco Ongoing Underway Where possible November ExCo meeting held at strong and inclusive leadership with include NZF Senior Management Team and staff Exco meetings NZF offices with presentations its CEO and work more where practical. Introduction of Exco members being held at NZF from multiple SMT members. collaboratively with staff and into NZF work programmes. offices. SMT Ongoing review of ExCo Board stakeholders to improve presenting to Exco pack. communication and trust. alongside CEO in November 10. Exco needs to obtain greater Exco to review Board reporting packs and Exco By December Not November Exco New CEO report format utilised reporting from management and consider what information it requires from 2018 started pack to in November ExCo meeting. undertake a review of Delegations management as of 2019 incorporate new Policy CEO format and use of Exco approved paper templates
NEW ZEALAND FOOTBALL Recommendations & Action Plan–Independent Review into NZ Football v9 Action Update Recommendations How Who By When Oct Nov Dec 11. Exco should consider new 11 & 12 all fit in within the action of Exco, NZF management By April 2019 Not started Committee High Performance and Player committees with a diversity of Recommendation 3a). Exco will undertake a structures and the Welfare Committee Terms of stakeholders appointed to each. review of the current standing committees with Terms of Reference tabled at November a view to ensure they are fit for purpose, have Reference for the ExCo. Final Committee structures a) High Performance clear terms of reference and accountability and High Performance and Terms of Reference to be are aligned with FIFA expectations. and Player completed in early 2019. b) Remuneration/Wellbeing Welfare Committee to be proposed to Exco in November 12. Review operation and Exco member Ongoing collection of documents. effectiveness of NZF’s current Ethics assigned to review Exco have formed a sub group led Committee Ethics Committee by Scott Moran to review the and collecting Ethics committees documentation. 13. Exco should consider in Directors Fees review Exco By April 2019 Not started Initial proposal to ExCo remuneration also added as consultation with its members, be presented to and agenda item for the 2019 NZF whether directors should be paid a Exco Feb/Mar Congress. fee for their roles 2019 NZF Management Structure and Recruitment of new CEO needs particular Exco, NZF Staff Early 2019 Underway Recruitment CEO recruitment underway and Operation emphasis on soft skills, collaborative nature and underway. Job interviews with shortlisted someone who has a proven track record of Description candidates taking place. 14. NZF leadership needs to be building culture and effective people updated to reflect aligned to its culture. Staff management required skills of empowered to develop the culture. the new CEO 15. Separate HR function should be Recruit of a 1 year fixed term HR Manager to CEO November 2019 Recruitment Recruitment HR Manager recruitment created and specific policies report directly to the CEO and sit on SMT with a to get underway. complete with offer made and to developed alongside monitoring focus on ensuring both the human resource underway in Advertised on start at NZF on 14 January 2019. performance reviews, staff surveys needs of the permanent, fixed term and November 12/11 and promotions. contractors are met alongside the international 2018 team requirements. In addition providing oversight of policies and other HR needs. 16. Greater focus on staff A range of wellbeing initiatives are in place but CEO, HR Manager, SMT Ongoing Underway Recruitment HR Manager recruitment wellbeing and developing NZF these need to be considered against staff needs and staff working group but needs underway. complete with offer made and to people and specifically adaptation to meet these review with Advertised on start at NZF on 14 January 2019. needs. People development process needs to new HR 12/11 be advised by the HR Manager Manager
NEW ZEALAND FOOTBALL Recommendations & Action Plan–Independent Review into NZ Football v9 Action Update Recommendations How Who By When Oct Nov Dec 17. Work with Sport NZ and Recruit HR Manager on a fixed term and give CEO November 2019 Recruitment Job description HR Manager recruitment Federations to create shared HR consideration to the resourcing of that via to get has complete with offer made and to services and resources Federations or otherwise underway in responsibility to start at NZF on 14 January 2019. November build HR Fed capability 18. NZF Recruitment Policy should HR Manager to review the recruitment policy Football Ferns Review of recruitment policy will be reviewed and adhered to. with respect to permanent, fixed term and Head Coach be a priority for the NZF HR contractors. All SMT appointments and Senior appointment Manager starting 14 January. a) Transparent and Fair Head Coach roles to be approved by Exco HR Manager and CEO Ongoing Underway approved by recruitment processes going Exco forward b) PFA needs to be consulted on PFA representative on the interview panel for CEO, NTD, PFA and Exco October 2018 Complete Completed Completed the next Football Ferns Head Coach the Football Ferns Head Coach role and Exco role and Exco approval. approval sought and provided. Recommendations on Football Recommendations of key competencies Ferns competencies forwarded to panel as a key consideration. c) The PFA needs to be consulted The PFA sat on the interview panel for the NZF Football Department Ongoing Underway Recruitment Review of recruitment policy will on appointments to all national Football Ferns Head Coach role and their and PFA policy in the be a priority for the NZF HR coaching roles inclusion as panellists for Head Coach roles process of being Manager starting 14 January. going forward should be included in the updated to recruitment policy revision reflect PFA involvement 19. NZF needs to rebuild a sense of Once recruited the HR Manager will undertake New CEO and HR Manager 2019 HR Manager CEO and HR CEO recruitment underway and trust and engagement amongst an audit of the independence and recruitment to Manager interviews with shortlisted staff appropriateness of the staff survey, induction get underway recruitment candidates taking place. and exit processes and the new CEO can in November underway in a) Review the staff survey consider the physical and organisational November. Sub- NZF HR Manager starting 14 structure group to be January. b) Staff induction and exit appointed to processes should be reviewed and review improved applications. If right “fit” not c) Future organisational and found then they physical structure of NZF and their will return back offices should be considered in due to the market course for further investigation d) NZF needs to demonstrate its The CBA accountabilities need to be reaffirmed Te Mairehe to NZF invited to PFA AGM. PFA commitment to the recent pay in regular meetings with the PFA begin in invited to February 2019 ExCo equity arrangements for Ferns in December meeting. the CBA
NEW ZEALAND FOOTBALL Recommendations & Action Plan–Independent Review into NZ Football v9 Action Update Recommendations How Who By When Oct Nov Dec 20. NZF needs to commit to Diversity and inclusion dashboard developed for Exco, HR Manager Ongoing Yet to start Diversity Diversity and Inclusion plan improving gender diversity Exco to review and Exco to consider Works to out for secondary stakeholder professional development opportunities for undertake an consultation. Discussions with a) No females on the senior future female Exco members. audit of Massey University about a management team diversity Football Diversity stocktake. practices and b) 21% of full time staff are female, processes in 20% of Exco December c) Diversity and inclusion policy should be considered and a Diversity Dashboard should be developed for Exco to monitor. 21. NZF needs to lead from the top Unconscious bias training for all permanent and CEO November Yet to start Diversity New HR Manager to begin on in terms of living NZF Values fixed term staff Works to 14 January and consider staff Compulsory unconscious bias undertake an professional development training for all NZF staff is audit of processes and progress recommended diversity training needs. practices and processes in December 22. Relationships with key Exco to meet Meetings with Federation stakeholders with Fed Chairs, Match officials and Chairs on Welnix had in December a) Exco needs to pro-actively Exco President will maintain ongoing updates Exco November Ongoing 8/12. Match engage with key stakeholders to and connectivity with the Federation Chairs officials mtg strengthen relationships on 13th Dec (particularly the PFA, Federations, and franchise Wellington Phoenix) mtg in Jan 2019. Increase of PFA mtg frequency has been welcomed b) Improve communication and NZF will survey stakeholders annually for NZF February 2019 & Yet to start Survey design Survey design to be ensure feedback is listened to feedback as a critical reporting metric against its ongoing to be considered in Jan 2019 staff surveys and participant surveys considered in Jan 2019 c) Reassess the Board’s Exco to review and amend the stakeholder Exco November Yet to start Amended plan ExCo stakeholder plan Stakeholder Engagement Plan to engagement plan at the November board to go to updated at the November take into account the current meeting November ExCo meeting stakeholder feedback Exco meeting
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