Read about the positive changes at Clare House since the arrival of Deputy Manager, Charlotte Whyte

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Read about the positive changes at Clare House since the arrival of Deputy Manager, Charlotte Whyte
Read about the positive
changes at Clare House
since the arrival of Deputy
Manager, Charlotte Whyte
Clare House, Consensus’                 Clare House welcomes a                  Training with our PWS
residential service located in          new Deputy Manager...                   Strategic Leads Colleagues...
Dunblane, Stirlingshire, was            When Charlotte Whyte (Charli),          Due to the Covid-19 pandemic
the first service in Scotland to        first became Deputy Manager of          and with the various restrictions
exclusively provide support for         Clare House in January 2021, little     that have been in place, Charli has
adults with Prader-Willi Syndrome       did she know the positive changes       been in touch regularly in a digital
(PWS).                                  and overall impact she would have       capacity with Consensus’ PWS
                                        on the service.                         Strategic Leads, Myles Kelly and
PWS is a rare, genetic disorder                                                 Kathryn Clarke.
affecting one in 15,000 people
in the UK. While the condition is
characterised by a chronic feeling
of hunger, which can lead to life
threatening obesity if not properly
managed, individuals with PWS
can also experience a range of                                                     Meet Charlotte Whyte
cognitive, behavioural and physical
challenges. Every individual’s                                                      the Deputy Manager
experience of living with PWS is                                                          at Clare House
unique.

Clare House consists of nine
spacious en-suite bedrooms
situated across the ground floor
and first floor, there are also
four picturesque self-contained
cottages adjacent to the main
house where individuals are             With four years’ experience in the      Both Myles and Kathryn have over
supported to lead a more                care industry, Charli’s previous        30 years of experience working
independent life, whilst still having   work background was in a                with people who have PWS and
access to the support team.             dementia unit within a nursing          have an exceptional in-depth
Within the main house there are         environment. Although she had           knowledge and understanding
lots of communal areas where the        dealt a lot with challenging            of the condition, so their one-to-
supported individuals can socialise     behaviour and was able to bring         one training with Charli has been
together, including a large, homely     with her strategies and techniques      invaluable. As well as offering
lounge, dining room and activity        on how to overcome this, she            an insight into the challenges
room, which has an adjoining            needed to learn how to adapt her        people with PWS face daily, they
conservatory. There is also a large     knowledge to supporting people          have also been presenting Charli
mature garden with an outside           with Prader-Willi Syndrome. Charli      with strategy techniques to help
dining area and gazebo. Life at         therefore made it her mission to        support and aid the individuals
Clare House is all about promoting      learn as much as possible about         at Clare House to live a valued,
an active, healthy lifestyle, whilst    this rare genetic condition to          fulfilled and healthy life, whilst at
enabling the supported individuals      ensure the people living at Clare       the same time maximising their
to have as much independence as         House, who have PWS, receive the        independence and supporting
possible.                               best support and care possible.         them to achieve their full potential.

                                                                             www.consensussupport.com
                                                                             0808 223 5320
                                                                             enquiries@consensussupport.com
Read about the positive changes at Clare House since the arrival of Deputy Manager, Charlotte Whyte
As well as regular contact from        person-centred active support             intake are monitored. Devising
Myles and Kathryn, Charli has          methods to get the supported              healthy menus that aid good
also been spending time with the       individuals involved in doing             nutrition and healthy weight loss
individuals at Clare House to get      things for themselves. For                in a carefully managed way is very
to know them on a personal level.      example, she has introduced               important.
Getting to know each individual        a breakfast bar each morning
well, Charli has learnt very quickly   whereby they are able to choose           When Charli first started her role
their individual likes and dislikes    and make their own breakfast,             at Clare House, she immediately
and how to interact best with          where beforehand they wouldn’t            noticed the lack of enthusiasm
them.                                  be actively doing this themselves.        from the supported individuals
                                                                                 when it came to mealtimes, the
From this, Charli has also put         Charli says, “Giving them the             meals seemed a little boring,
some strategies in place for herself   support to make breakfast for             with little variety. Charli therefore
and the rest of the support team       themselves has really improved            made it a priority to change the
to follow to enable the entire team    their overall independence and            menus and to give the supported
to give the individuals the support    confidence within the service. They       individuals some variation at
they need to live meaningful lives.    love doing things for themselves.”        mealtimes. She introduced
                                                                                 Slimming World, which is a UK
Implementing strategies                                                          based weight loss organisation,
and change...                                                                    catering for men and women of
Charli recognised that the                   “Charli has used                    all ages. Slimming World includes
individuals at Clare House needed       person-centred active                    a mixture of healthy, satisfying
their independence. Charli says,                                                 and delicious recipes made with
“My key priority for Clare House
                                          support methods to                     everyday ingredients and with
is to give the people who live              get the supported                    home cooking at the heart of
here opportunities and choices            individuals involved                   each recipe, it is something the
and to enable them to live as                                                    supported individuals can get
independently as possible.”
                                           in doing things for                   involved in together.
                                                  themselves.”

                                       It is also very important that
                                       people with PWS remain active
                                       and take part in regular exercise
                                       to support their overall health,
                                       fitness and wellbeing, which the
                                       supported individuals at Clare
                                       House do by going for up to
                                       three walks a day. To develop
                                       their independence further, Charli
                                       came up with an idea to create
                                       a ‘walking buddies’ scheme,
                                       where each individual is paired
                                       up with another. They can then
                                       go on walks safely with a ‘buddy’
                                       without the need for the support
                                       team to go too, which will really
                                       help give them autonomy over
“It’s about me teaching my team        their day by choosing where they          Introducing the activity
techniques on how to give them         want to walk.                             team...
the independence they need to life                                               People with PWS and learning
a happy and meaningful life within     Healthier choices...                      disabilities and/or autism often
their local community.”                Due to the various health issues          need structure and a plan of
                                       that can come with having PWS,            action for the day. Sometimes if
To achieve this, Charli has used       it is crucial that calories and food      plans change or plans aren’t

                                                                              www.consensussupport.com
                                                                              0808 223 5320
                                                                              enquiries@consensussupport.com
Read about the positive changes at Clare House since the arrival of Deputy Manager, Charlotte Whyte
communicated, then they can           supporting the individuals who
become quite agitated and             love dressing up in drag with a
anxious. Charli has therefore         ‘Pride Day’. They also regularly go
introduced an ‘activities team’       down to the local duck pond and
to deter this from happening          feed the ducks and enjoy a picnic
and to remove the likelihood of       in the park too. A few weeks ago,
behaviours occurring and this also    they even organised for some
gets the supported individuals        horses to come to the house and
geared up for their day, doing the    each person was able to walk           really turned Clare House into a
activities they choose.               around with a horse, which really      happy, positive and supportive
                                      helped lift their spirits when times   place to not only live but to work
The team ensure the supported         were a little tough.                   too. Everyone is like one big family
individuals are involved in the                                              and with the little changes that
process of deciding what activities   Clare House gets a mini                have happened along the way,
they will be doing for the coming     makeover...                            Charli has really changed the lives
weeks and every two weeks                                                    of the people who live at Clare
                                      Another priority that Charli
they hold meetings for them to                                               House, giving them independence,
                                      wanted to implement soon after
express what is working, what’s                                              choice and control over their lives.
                                      starting her role, was to freshen
not and what new things can be        up some of the communal areas
introduced.                           to give Clare House a happy and
                                      homely feel and to make it feel
                                                                                      “Keeping fit
                                      more personal to the individuals            and healthy and
                                      who live there. She started on the
                                      dining room, making the room feel
                                                                              maintaining regular
                                      softer and calmer with a lick of       exercise is extremely
                                      light paint, whilst adding in some
                                      finishing touches with cushions,
                                                                                important for the
                                      plants and pictures. One of the         individuals who live
                                      supported individuals also loves to
                                      make little models and will spend
                                                                                 at Clare House.”
                                      hours making them but hadn’t had
                                      anywhere to display them. Charli
                                      therefore made sure she added
                                      some shelves to the room for him
                                      to proudly display his models.

                                      The conservatory and hallway
“Keeping fit and healthy and          also had a freshen up of paint
maintaining regular exercise          with some accessories added to
is extremely important for the        them too and there is even an
individuals who live at Clare         addition of a pool table. Charli and
House. Each week the activity         the team ensured the supported
board goes up with the activities     individuals were involved in the
for the week highlighted so           decision-making process every
everyone knows what they will be      step of the way. They will also
doing.” says Charli.                  soon be making their very own
                                      flowerbeds in the garden out of
Since the introduction of the         old pallets. Charli and the team
activities team, the individuals at   have already got the ball rolling
Clare House have been non-stop        and have asked each individual
getting involved in numerous          what colour paint they want their
activities. They have introduced      own pallet to be.
themed evenings like bingo nights
and disco nights, they also go to     In such a short space of time
the local beaches and are also        Charli and the support team have

                                                                         www.consensussupport.com
                                                                         0808 223 5320
                                                                         enquiries@consensussupport.com
Read about the positive changes at Clare House since the arrival of Deputy Manager, Charlotte Whyte Read about the positive changes at Clare House since the arrival of Deputy Manager, Charlotte Whyte Read about the positive changes at Clare House since the arrival of Deputy Manager, Charlotte Whyte Read about the positive changes at Clare House since the arrival of Deputy Manager, Charlotte Whyte
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