QUARTERLY MEETING JULY 22-23, 2021 HFMA SUNFLOWER "BLINDSPOT ZONE WORKSHOP" PRESENTED BY: KEVIN MCCARTHY, CSP
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Quarterly Meeting July 22-23, 2021
HFMA Sunflower
“BlindSpot Zone Workshop”
Presented by:
Kevin McCarthy, CSP
© 2014 Kevin McCarthy. All rights reserved. Duplication prohibited. 1
503-427-8531 | www.KevinMcCarthy.com | Info@KevinMcCarthy.comMost teams have relationship challenges. We provide tools
and training programs to help team members embrace one
another’s uniquenesses so they can enjoy
optimal performance.
Most leaders struggle to maximize performance and capacity
within their teams so we help leaders discover the blind spots in
Leadership, Culture, Operations, Training and Service to improve
overall performance and the bottom line.
DISCOVER YOUR BLIND SPOTS!
FREE BLIND SPOT ASSESSMENT
www.KevinMcCarthy.com/BSA
Receive a free Kindle copy of BlindSpots - Why Good People
Make Bad Choices at
www.KevinMcCarthy.com/book.
Connect with Kevin at:
Website: www.KevinMcCarthy.com
LinkedIn: www.LinkedIn.com/in/KevinMcCarthyCSP
Twitter: www.Twitter.com/KevinMcCarthy01
Book: www.KevinMcCarthy.com/book
Keynote Speaking
Leadership & Team Training
High Performance Coaching
© 2014 Kevin McCarthy. All rights reserved. Duplication prohibited. 2
503-427-8531 | www.KevinMcCarthy.com | Info@KevinMcCarthy.comVirtues Continuum
“ I believe ability can get you to the top, but it takes character to keep you there… Coach John Wooden
Definition of Character: Moral or ethical quality. Reputation.
Your reputation can be improved over time as you deliberately develop greater character.
Definition of Virtue: Behavior showing high moral standards.
“ Virtue is a wealth, and all the other good things that a man can have
come from virtue.
Socrates
© 2014 Kevin McCarthy. All rights reserved. Duplication prohibited. 3
503-427-8531 | www.KevinMcCarthy.com | Info@KevinMcCarthy.comCharacter counts
Indifference 1 2 3 4 5 6 7 8 9 10 Compassionate
Covetousness 1 2 3 4 5 6 7 8 9 10 Contentment
Fearfulness 1 2 3 4 5 6 7 8 9 10 Courage
Double-mindedness 1 2 3 4 5 6 7 8 9 10 Decisiveness
Faintheartedness 1 2 3 4 5 6 7 8 9 10 Determination
Slothfulness 1 2 3 4 5 6 7 8 9 10 Diligence
Undisciplined 1 2 3 4 5 6 7 8 9 10 Disipline
Giving-up 1 2 3 4 5 6 7 8 9 10 Endurance
Condemning 1 2 3 4 5 6 7 8 9 10 Forgiveness
Stinginess 1 2 3 4 5 6 7 8 9 10 Generousity
Ungrateful 1 2 3 4 5 6 7 8 9 10 Gratefulness
Dishonesty 1 2 3 4 5 6 7 8 9 10 Honesty
Pride 1 2 3 4 5 6 7 8 9 10 Humility
Unfaithfulness 1 2 3 4 5 6 7 8 9 10 Loyalty
Anger 1 2 3 4 5 6 7 8 9 10 Meekness
Impatience 1 2 3 4 5 6 7 8 9 10 Patience
Negativity 1 2 3 4 5 6 7 8 9 10 Positivity
Tardiness 1 2 3 4 5 6 7 8 9 10 Punctuality
Disrespect 1 2 3 4 5 6 7 8 9 10 Respect
Irresponsible 1 2 3 4 5 6 7 8 9 10 Responsibility
Self-indulgence 1 2 3 4 5 6 7 8 9 10 Self-control
Unreliable 1 2 3 4 5 6 7 8 9 10 Trustworthy
Deceptive 1 2 3 4 5 6 7 8 9 10 Truthfulness
Impurity 1 2 3 4 5 6 7 8 9 10 Virtue
Foolishness 1 2 3 4 5 6 7 8 9 10 Wisdom
Try the Character Counts 360 Challenge. Download a copy of this form from www.KevinMcCarthy.com/toolbox
and invite several people you trust who know you well to provide you feedback by completing the form and
returning it to you.
© 2014 Kevin McCarthy. All rights reserved. Duplication prohibited. 4
503-427-8531 | www.KevinMcCarthy.com | Info@KevinMcCarthy.comAssessing Values
Defining your Values-Based Decision Filter
Definition of Values:
A person’s principles or standards of behavior; one’s judgement
of what is important in life.
This exercise will help you define the top three values through which you will
filter all of your major life decisions.
ASSESSMENT
TOP VALUES:
1. __________________________________ 6. __________________________________
2. __________________________________ 7. __________________________________
3. __________________________________ 8. __________________________________
4. __________________________________ 9. __________________________________
5. __________________________________ 1 0. __________________________________
TOP VALUES:
1. __________________________________ 4. __________________________________
2. __________________________________ 5. __________________________________
3. __________________________________ 6. __________________________________
MY TOP VALUES IN LIFE ARE:
1. __________________________________
2. __________________________________
3. __________________________________
© 2014 Kevin McCarthy. All rights reserved. Duplication prohibited. 5
503-427-8531 | www.KevinMcCarthy.com | Info@KevinMcCarthy.comMemory Jogger
Use this list of possible values to come up with ideas of your own values
Abundance Connection Exploration Intensity Preparedness
Acceptance Consciousness Expressiveness Intimacy Presence
Accomplishment Consistency Fairness Intuitiveness Preservation
Accountability Contentment Faith Inventiveness Privacy
Accuracy Continuity Fame Investing Proactivity
Achievement Continuous Family Influence Progress
Acknowledgement Contribution Fidelity Joy Prosperity
Adaptability Control Flexibility Justice Punctuality
Adventure Conviction Flow Kindness Quality
Affection Convincing Focus Knowledge Quiet
Aggressiveness Confidence Forgiveness Leadership Rationality
Agility Cooperation Fortitude Learning Recognition
Alertness Courage Freedom Liberty Relationships
Ambition Courtesy Friendship Logic Reliability
Anticipation Creativity Frugality Longevity Religion
Appreciation Curiosity Fun Love Resourcefulness
Assertiveness Daring Generosity Loyalty Respect
Attentiveness Decisiveness Giving Making a difference Responsibility
Audacity Delight Going the extra mile Mastery
Righteousness
Awareness Dependability Goodness Maturity
Risk-taking
Balance Desire Grace Meaning
Romance
Beauty Determination Gratitude Merit
Safety
Belonging Devotion Growth Mindfulness
Security
Blissfulness Dignity Guidance Modesty
Self-esteem
Boldness Diligence Happiness Money
Selflessness
Bravery Discipline Hard work Motivation
Seriousness
Brilliance Discovery Harmony Nonviolence
Service
Calm Discretion Health Openness
Simplicity
Carefulness Diversity Drive Helpfulness Opportunity
Caring Duty Heroism Optimism Sincerity
Certainty Eagerness Holiness Order Skill
Challenge Education Honesty Organization Speed
Change Effectiveness Honor Orientation Spirit
Charity Efficiency Hopefulness Originality Stability
Cheerfulness Elation Hospitality Outcome Strength
Clarity Elegance Humility Outstanding service Style
Cleanliness Empathy Humor Passion Systemization
Collaboration Encouragement Imagination Peace Teamwork
Comfort Endurance Improvement Perceptiveness Timeliness
Commitment Energy Independence Perseverance Tolerance
Communication Enjoyment Ingenuity Persistence Tradition
Community Enthusiasm Inner peace Pleasure Tranquility
Compassion Equality Innovation Poise Trust
Competence Excellence Insightfulness Positive attitude Truth
Competition Excitement Inspiration Power Unity
Concentration Experience Integrity Practicality Well-being
Condor Expertise Intelligence Precision
© 2014 Kevin McCarthy. All rights reserved. Duplication prohibited. 6
503-427-8531 | www.KevinMcCarthy.com | Info@KevinMcCarthy.comSecret Survey
© Kevin
© 2014 McCarthy.
Kevin AllAll
McCarthy. rights reserved.
rights Duplication
reserved. prohibited.
Duplication prohibited. 77
503-427-8531 | www.KevinMcCarthy.com
503-427-8531 | www.KevinMcCarthy.com | Info@KevinMcCarthy.comWhat makes people tick?
We can reduce our presuppositions about people and enjoy better communications and
relationships when we remember Dr. Tony Alessandra’s Platinum Rule.
Competitor Motivator
Keyword: Keyword:
Driving need: Driving need:
Known by: Known by:
Focus: Focus:
Analyzer Peacemaker
Keyword: Keyword:
Driving need: Driving need:
Known by: Known by:
Focus: Focus:
©
© 2014
2014 Kevin
Kevin McCarthy.
McCarthy. All
All rights
rights reserved.
reserved. Duplication
Duplication prohibited.
prohibited. 88
503-427-8531 | www.KevinMcCarthy.com | Info@KevinMcCarthy.com
503-427-8531 | www.KevinMcCarthy.com | Info@KevinMcCarthy.comPotential Blind Spots
Competitor Motivator
Some Strengths: Some Strengths:
Blind Spot: Blind Spot:
Watch for: Watch for:
• Bulldozing • Tasks over Relationships • Greed • Talks over others • Impulsive
• Workaholism • Power-hungry • Win at any cost • Inattentive to Details • Unrealistic
• Impatient • Arrogant • Opinionated-obstinate • Wishful thinking • Lack of follow through
• Insensitive • Abrasive • Too risky • Glosses over tension • Exaggerates
• Too outspoken • Too Forceful • Personal attacks toward others
Analyzer Peacemaker
Some Strengths: Some Strengths:
Blind Spot: Blind Spot:
Watch for: Watch for:
• Analysis Paralysis • Overly critical • Arrogance • Tendency to avoid change • Tendency to
• Defensiveness • Passive-aggressive tactics avoid risk • Withdraws under pressure
• Cynical • Isolation (doesn’t play well...) • Gets overwhelmed by deadlines • Internalizes
• Unbending frustrations • Gives in to please others • Easily
swayed to help • Taken advantage of • Avoids
tension • Indecisive • Sacrifices self
• False loyalties • Ignores problems
© Kevin
© 2014 McCarthy.
Kevin AllAll
McCarthy. rights reserved.
rights Duplication
reserved. prohibited.
Duplication prohibited. 99
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503-427-8531 | www.KevinMcCarthy.com | Info@KevinMcCarthy.comWorking Together
Competitor Motivator
• Make efficient use of __________________. • Be _________ to collaboration.
• Focus on the topic at hand and avoid • Recognize the ___________ of their energy
________________________. and enthusiasm.
• Expect ________________. • Find ways to _____________ them so they feel
appreciated.
Analyzer Peacemaker
• Talk to them about • Show warmth and concern for their
_____________________, fact-based as- ______________________.
pects of ideas/projects.
• Offer your point of view, but take an
• Avoid ______________________ them for ______________________________ approach.
an immediate decision.
• Work _________________________ with them.
• Expect _____________________.
© Kevin
© 2014 McCarthy.
Kevin AllAll
McCarthy. rights reserved.
rights Duplication
reserved. prohibited.
Duplication prohibited. 10
10
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503-427-8531 | www.KevinMcCarthy.com | Info@KevinMcCarthy.comLeading Others
Competitor Motivator
• Outline ___________________ of authority • Allow them to ____________________ group
projects.
• Provide ____________________ overviews.
• Let them try new _________________________.
• Be ________________ about expectations.
• Keep them on ___________________________.
• Give _________________, then autonomy.
• Don’t mistake ________________________ for
understanding.
Analyzer Peacemaker
• Check in only when ___________________. • Give clear ______________________________.
• Have them ____________________ you on • Request their ___________________________.
status and decisions.
• Gradually give more _____________________.
• Use ________________________ to ensure
forward progress. • Let them know you are available for
_____________________.
• Be _____________________ with feedback.
© Kevin
© 2014 McCarthy.
Kevin AllAll
McCarthy. rights reserved.
rights Duplication
reserved. prohibited.
Duplication prohibited. 11
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503-427-8531 | www.KevinMcCarthy.com | Info@KevinMcCarthy.comUnderstanding Conflict
Competitor Motivator
Natural Response: Natural Response:
Expressed as: Expressed as:
Changed Focus: Changed Focus:
Analyzer Peacemaker
Natural Response: Natural Response:
Expressed as: Expressed as:
Changed Focus: Changed Focus:
©
© 2014
2014 Kevin
Kevin McCarthy.
McCarthy. All
All rights
rights reserved.
reserved. Duplication
Duplication prohibited.
prohibited. 12
12
503-427-8531 | www.KevinMcCarthy.com | Info@KevinMcCarthy.com
503-427-8531 | www.KevinMcCarthy.com | Info@KevinMcCarthy.comFive C’s of Conflict
Is there a blind spot in your approach to resolving conflict?
High
Compete Colaborate
(win/lose) (win/win)
Importance
of achieving
own goals.
Compromise
(win/lose
win/lose)
Cop Out Cave In
(lose/lose) (lose/win)
High
Importance of maintaining / improving relationship
with the other party to the conflict.
© 2014 Kevin McCarthy. All rights reserved. Duplication prohibited. 13
503-427-8531 | www.KevinMcCarthy.com | Info@KevinMcCarthy.comJOURNAL © 2014 Kevin McCarthy. All rights reserved. Duplication prohibited. 14 503-427-8531 | www.KevinMcCarthy.com | Info@KevinMcCarthy.com
Fold and tear on the line
BlindSpot Zone Seminar
BlindSpot Debrief (Please Print Clearly): HFMA Sunflower 2021
Name / Title / Org:
Email: Phone:
I’M INTERESTED IN... (Please check ALL that apply): Would you recommend this program to others?
o Notify me about Virtual Learning Programs when available. o YES, Have Kevin back!
o Sign me up for Kevin’s email updates so I can continue learning.
o Please contact me to discuss _________________________ YOUR TESTIMONIAL AND FEEDBACK IS APPRECIATED:
I would have liked to spend more time on: What I liked most about the program was:
I would have liked to spend less time on: What I would like to say to Kevin is:
o Check the box if we may quote you.
Thank you for your participation. Please give your completed form to the speaker.
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503-427-8531 | www.KevinMcCarthy.com | Info@KevinMcCarthy.comYou can also read
