QUARTER BY NUMBERS Q1 2018 - GLOBAL HIGHLIGHTS - Nielsen
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GLOBAL HIGHLIGHTS QUARTER BY NUMBERS Q1 2018 Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 1
CONTENTS WELCOME............................................................... 03 REGIONAL HIGHLIGHTS ASIA-PACIFIC.................................................... 04 NORTH AMERICA............................................... 10 EUROPE WEST.................................................... 14 EUROPE EAST.................................................... 20 LATIN AMERICA.................................................26 AFRICA/MIDDLE EAST....................................... 31 Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 2
WELCOME Around the globe, how companies do business is changing. Consumer behaviors are evolving as demographics shift and advances in technology open up new avenues for people to engage with content and brands. These new connections are unlocking opportunities for marketers to reach consumers. But knowing how and where to connect with consumers in this increasingly complex marketplace can be challenging. As multinationals seek growth across the globe and local companies look beyond their borders, they need help identifying the opportunities that are right for their business. Our Quarter by Numbers reports help our clients do just that. This quarterly series provides a global snapshot of what’s going on in our markets today. In first-quarter 2018, we cover 62 countries across five regions—and we’re adding more every quarter. We produce five reports to help clients zero in on specific regions of the world. The series is available free of charge to all Nielsen clients. They are also for sale to non-clients. This lite report represents an overview of the insights detailed in the five regional reports. Our five market-level reports are as follows: Asia-Pacific (15 countries), North America (two), Latin America (seven), Africa and Middle East (eight) and Europe (30). If you are interested in purchasing one or more of the individual regional reports, please visit www.global.shopnielsen.com. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 3
ASIA-PACIFIC At Nielsen, data drives everything we do—even art. That’s why we used real data to create this image. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 4
THE BIG PICTURE: ASIA-PACIFIC The Asia-Pacific region remains a dynamic region of change. In recent Laura McCullough months, there was a flood of events that could fundamentally change Marketing the playing field in the region. The Korean Peninsula is on the precipice Effectiveness & Sales of change with April’s historic summit between the leaders of North Effectiveness Practice Korea and South Korea greatly increasing prospects of a formal peace Leader: Developing treaty. In May, a new political party was voted into power in Malaysia for the first time in 60 years, heralding major political and economic reforms. Meanwhile, China’s Belt and Road initiative continues to be a major topic for countries and companies alike and is set to provide many opportunities and challenges for the region. Behind the headlines lies the relatively normal backdrop of continued economic expansion and growing opportunities in many of the region’s markets. With increasing populations, rising disposable incomes and rapidly connecting lifestyles, the Asia-Pacific is quickly expanding its influence on the global economy. Across the region, Vietnam, India, China and the Philippines boasted the highest economic growth for the quarter, supported by strong and growing consumer confidence in these markets. While there is always a myriad of reasons behind a country’s economic growth, there are some commonalities between these markets that contribute to their healthy outlook. For example, accelerating urbanisation and increasingly youthful populations are creating bigger workforces with more disposable income, which in turn is boosting domestic demand in these countries. Other markets face more challenging economic situations, such as Japan, South Korea, Australia and New Zealand. In these mature economies with aging populations, finding new avenues of growth is more difficult. But no matter the backdrop, whether younger or older populations and positive or challenging economic environments, there are common themes emerging across all Asia-Pacific markets. Consumers are increasingly aware (and often more skeptical) about what products and services they buy. As their lives become more connected, they are clearer about what they want and what they don’t want in products and services and will actively read reviews and compare prices before they buy. Consumer expectations are edging higher and higher, and their voice has never been louder as they hold companies accountable by voting with their wallets. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 5
THE BIG PICTURE: ASIA-PACIFIC Emerging trends are shaping shopper choices. Health remains a top concern among consumers. Across many markets, health categories are growing fast while some categories with unhealthy products are flat or declining. Sugar taxes have recently been introduced in the Philippines and Thailand, and consumers in these two countries are more intent than anywhere else in the region to actively reduce their consumption of categories like sugary beverages (45% and 38%, respectively). Meanwhile, more than half of consumers across the region actively read packaging and nutritional information on products to inform their purchasing decisions. Corporations are responding with more innovations in this space, often led by niche players that seem most in touch with evolving consumer needs in the health space. Sustainability and waste avoidance is another emerging signal of change. Almost three-quarters (73%) of consumers across Asia-Pacific are concerned about food and/or packaging waste, and over 80% want companies to improve their environmental footprint. A consumer groundswell is demanding less plastic bags and packaging waste and governments and companies are beginning to respond in many markets. Signals of change surround us, and it’s essential that we connect the dots between them and look at potential disruptors in and outside of our industry. In doing so, we gain insights into how the future operating environment might look and its likely impacts. With this knowledge in hand, we can better prepare for change and futureproof our businesses. ASIA-PACIFIC ASIA-PACIFIC 32% Trying to reduce consumption 83% Want companies to implement programs to improve of sweet beverages* the environment* *Nielsen Global Survey 2017 Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 6
ASIA-PACIFIC AT A GLANCE ECONOMIC PULSE OF CONSUMERS AROUND ASIA-PACIFIC The Conference Board® Global Consumer Confidence Survey is conducted in collaboration with Nielsen measures perceptions of local job prospects, personal finances and immediate spending intentions. Consumer confidence levels above and below a baseline of 100 indicate degrees of optimism and pessimism, respectively. CONSUMER CONFIDENCE INDEX Q1 2018 Q1 2018 Q1 GDP % GDP % Q1 vs Inflation Inflation vs 2018 change pa change pa 2018 Q4 2017 Q4 2017 Philippines 128 -3 6.8 3.9 5.4 1.8 Malayasia 104 10 Taiwan 79 -3 3.0 1.6 7.4 2.8 Vietnam 124 9 New Zealand 104 -2 - - 4.3 0.2 Singapore 97 3 Korea 59 -1 2.9 1.3 5.1 3.4 Indonesia 127 2 Hongkong 107 -1 4.7 2.4 0.9 1.3 Japan 86 2 Thailand 110 -1 4.8 0.6 6.8 2.0 China 115 1 2.3 1.9 Australia 91 1 7.4 4.6 India 130 0 CONSUMER CONFIDENCE INDEX *NZ Q1 ‘18 GDP is not available Countries where economic growth is highest also have some of the most optimistic consumers. The Conference Board® Global Consumer Confidence Survey is conducted in collaboration with Nielsen. Source: GDP and Inflation reflects % change per annum to Q1 2018 Economist Intelligence Unit (EIU)/local governments where not available in EIU Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 7
ASIA-PACIFIC AT A GLANCE CONSUMER SENTIMENTS IN ASIA-PACIFIC WHAT ARE THE TOP TWO CONCERNS IN THE NEXT SIX MONTHS? Q1 2018 Type of concern Health 44 47 The Economy 38 41 35 32 30 23 26 28 27 25 23 27 28 26 22 26 23 19 22 20 15 15 14 17 17 18 16 13 APAC AU CN HK ID IN JP KO MY NZ PH SG TH TW VN Health 1 2 3 -3 1 0 -1 -4 3 0 -2 3 1 5 1 The 2 -2 4 5 -2 0 2 1 -2 1 1 -3 -1 1 2 Economy Bars reflect Q1 2018. Table shows comparison to Q4 2017 WHO’S SPENDING, SAVING AND INVESTING? Q1 2018 After living expenses, how is spare money spent Putting into savings 73 68 65 63 65 68 65 67 66 64 64 62 59 Holidays/ 61 vacations 53 54 48 51 49 46 43 44 41 37 39 33 30 31 32 32 APAC AU CN HK ID IN JP KO MY NZ PH SG TH TW VN Putting into 0 -2 -1 3 -2 0 0 4 4 5 6 6 1 3 1 savings Holidays / 3 3 2 4 0 4 6 9 -1 0 6 0 4 6 2 vacations Bars reflect Q1 2018. Table shows comparison to Q4 2017 Savings continues to be a key priority for consumers across the region with increasing focus in particular markets like Singapore and Philippines. IN = India ID = Indonesia The Conference Board® Global Consumer Confidence Survey is conducted in collaboration with Nielsen. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 8
LOOKING THROUGH ASIA-PACIFIC’S FMCG LENS FAST-MOVING CONSUMER GOODS MARKET DYNAMICS Weighted average – APAC – 14 countries Nominal growth Volume Growth Unit value Growth 5.9% 5.2% 4.9% 4.9% 4.8% 4.4% 3.5% 0.6% 3.6% 3.8% 2.9% 2.4% 2.2% 1.5% 3.4% 2.5% 1.4% 2.7% 2.9% 1.9% 2.1% 2.3% 1.8% 1.7% 2.3% 2.3% 2.4% 2.1% 2.3% 2.0% MAT MAT Q2 16 Q3 16 Q4 16 Q1 17 Q2 17 Q3 17 Q4 17 Q1 18 YA TY WHERE ARE THE FMCG GROWTH OPPORTUNITIES? Average volume growth Q4 2017 and Q1 2018 China (+3.7%) Japan (-0.3%) Korea (+0.4%) Thailand (-4.7%) Taiwan (-0.4%) Hongkong (-0.2%) India (+8.1%) Philippines (+0.5%) Vietnam (+0.9%) Malaysia (+5%) Singapore (-2.1%) Indonesia (-0.9%) Avg. volume growth Australia (+1.5%) decreasing versus last period Avg. volume growth increasing versus last period New Zealand (+1.3%) Color coding indicates growth or declining trend compared to same 6 month period year ago Average volume growth of Q4’17 & Q1’18 vs Q4’16 & Q1’17. Vietnam represents latest annual growth; no 2016 % growth available for comparison Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 9
NORTH AMERICA At Nielsen, data drives everything we do—even art. That’s why we used real data to create this image. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 10
THE BIG PICTURE: NORTH AMERICA AN OPTIMISTIC START TO 2018 CONSUMER CONFIDENCE Fast-moving consumer goods (FMCG) across North America saw positive dollar performance in the first quarter of 2018. This was met with an FACTORS Q1 2018 uptick in optimism. Up four points from the end of 2017, North American consumer confidence reached an index score of 121 this quarter. 71% 72% 67% 68% 65% 62% 64% While Canadians hover just below the global average (106), with a consumer 53% confidence index of 103, America soars over 20 points higher at 123. 46% Americans are feeling better about their job prospects, and this has driven positive consumer sentiment. The economy, terrorism and health remain top concerns for U.S. consumers; however, they’re concerning to fewer individuals than we’ve seen previously. While the perception of job prospects has improved for Americans, financial Job Personal Good Time position has driven optimism for Canadians. In fact, 65% of surveyed Prospects Finances To Buy Canadians indicate that they feel positively about the state of their personal finances over the next 12 months, up from 59% last quarter. North America Canada U.S. It’s clear that job prospects and personal finances have each bolstered American and Canadian consumer confidence, respectively. But confidence does not rule out concern, as debt has become top-of-mind in both countries. From an FMCG perspective, dissecting this consumer sentiment to understand spending intentions, can help guide your next steps forward. TOP CONCERNS CANADA U.S. 24 24 22 22 25 24 19 19 20 21 21 20 21 19 17 18 16 13 14 9 Health Debt The Food Utility The Terrorism Health Debt Job economy prices bill economy Security Q4 2017 Q1 2018 The Conference Board® Global Consumer Confidence Survey is conducted in collaboraCon with Nielsen. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 11
NORTH AMERICA AT A GLANCE CONSUMER SENTIMENTS IN NORTH AMERICA TOP TWO CONCERNS OVER NEXT SIX MONTHS Q1 2018 CA U.S. 24 22 21 22 21 20 19 18 16 15 14 11 12 12 11 9 5 3 4 2 The Terrorism Health Debt Job Utility Crime Political Immigration Food economy security bills stability prices While both nations are most concerned about the economy this quarter, Americans and Canadians diverge among other top concerns across North America. TOP AREAS FOR SPENDING SPARE MONEY CANADA U.S. Savings 48 45 42 43 36 28 Paying off debts 39 36 Q4 2017 Holidays 25 32 Q1 2018 34 36 Home improvements 18 23 19 28 Clothes 25 27 23 27 Compared to the end of 2017, more Americans are paying off debt with their spare spending money, while increasingly more Canadians are vacationing with their extra cash. The Conference Board® Global Consumer Confidence Survey is conducted in collaboration with Nielsen. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 12
CANADA FAST-MOVING CONSUMER GOODS MARKET DYNAMICS Latest 52 Weeks - Q1 2018 Dollar % Change Unit Inflation/Deflation Unit % Change 3.0% 3.4% 3.5% 2.6% 1.7% 2.5% 2.3% 0.3% 0.8% 1.9% 1.4% 0.9% 1.7% 0.0% 1.7% 1.5% 0.9% 1.0% 1.7% 1.7% 1.6% 1.8% 0.6% 1.5% 2.3% 3.2% 0.9% -0.1% 0.0% -0.4% MAT MAT Q2 16 Q3 16 Q4 16 Q1 17 Q2 17 Q3 17 Q4 17 Q1 18 YA TY Source: Nielsen MarketTrack, National All Channels, 52 Weeks to March 31, 2018 Excludes Fresh Random weight - Canada Q1 posts highest dollar and volume growth in over a year. U.S. FAST-MOVING CONSUMER GOODS OFFLINE MARKET DYNAMICS Latest 52 Weeks - Q1 2018 Dollar % Change Unit Inflation/Deflation Unit % Change 1.3% 1.0% 2.6% 0.4% 0.4% 1.4% 1.3% 1.1% 1.4% 1.8% 0.7% 0.7% 0.0% 0.4% 0.8% 0.7% 0.0% 0.2% 0.8% 0.4% 0.3% 0.3% -0.4% -0.2% -0.3% -2.2% -0.5% -0.6% -0.6% -1.8% MAT MAT Q2 16 Q3 16 Q4 16 Q1 17 Q2 17 Q3 17 Q4 17 Q1 18 YA TY Source: Nielsen Retail Measurement Services, Total Food View, Total U.S. (All Outlets Combined (xAOC), 52 weeks to March 31, 2018, UPC-coded and random-weight/non-UPC data For the first time since late 2016, the market has shown positive performance across both dollar and unit volume. While growth remains modest, conditions have greatly improved compared to a year ago. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 13
EUROPE WEST At Nielsen, data drives everything we do—even art. That’s why we used real data to create this image. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 14
THE BIG PICTURE: EUROPE WEST With this edition of Quarter by Numbers, we are pleased to provide an even fuller picture, as we now include seven new markets (Austria, Denmark, Finland, Ireland, Norway, Sweden and Switzerland). After tough times in the last few years, 2017 showed a dynamic economic environment across Europe, with positive consumer confidence in the Olivier Lamare region reaching some of the highest levels seen for some time. If Europe Retail Services remains far below the global average for consumer confidence, early 2018 Developed Markets confirms the positive trend in markets like Germany, Switzerland and Portugal (up 5 index points). Among the national issues of greatest concern, health is high on the list. Some countries, like Portugal, Finland and Ireland, show notable peaks, but the whole region lists health as a concern, with great opportunities in this field (organic items and stores, “free from” products, healthy innovations). GDP growth across the European Union (EU28) slowed at the start of 2018 after a stronger-than-expected 2017, in a recovery phase after a decade of financial and economic crises. Most countries saw their GDP growing at a slower pace this quarter. The more sluggish economic growth (+0.4%) in the first quarter was related in some degree to cold weather, but the consensus is that this is the start of a normalization of growth after a number of years of monetary stimulus by the European Central Bank (ECB). After a strong end to 2017, FMCG performance in the first quarter weakened slightly, with volume growth receding to +0.9% (down from +1.7% in Q4). However, this is still close to the underlying trend of the last 12 months. Value sales across Europe increased by +3.7%, down from +4.4% in the fourth quarter. There was also a growth upside in the first quarter from an early Easter in 2018 (calendar effect). A few markets lead growth in the region, like Germany (+4.4%) and Portugal (+4.1%), with solid growth in value. Inflation is feeding growth in every market, but volumes are declining in several countries. Putting money into savings is the first priority for the majority of markets, and consumers continue to navigate the retail environment with a savings mindset, seeking the best deals when shopping in terms of price and promotions, but also brands and channels. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 15
Private label and discounters are on the rise in many markets (France and Portugal being the exceptions), pushing hard and gaining share. Many retailers across the region have revamped their own brands, upgrading ranges and investing in communication. In a significant number of markets, FMCG leaders are also threatened by small brands and local champions that are capitalizing on revived “local pride,” leveraging an appeal from consumers toward local consumption and a push from retailers. Inflationary pressures continue with unit value growth of +2.8%. At the moment, there is no indication across most of the bigger European economies that FMCG spend is being affected by the continuation of moderate inflation. Looking ahead, the second quarter will be a better indication of both consumer sentiment and shopper behavior for the rest of the year. *European Growth Reporter Q1 2018 Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 16
EUROPE WEST MARKETS AT A GLANCE ECONOMIC PULSE OF CONSUMERS AROUND EUROPE The Conference Board® Global Consumer Confidence Survey is conducted in collaboration with Nielsen measures perceptions of local job prospects, personal finances and immediate spending intentions. Consumer confidence levels above and below a baseline of 100 indicate degrees of optimism and pessimism, respectively. CONSUMER CONFIDENCE INDEX Q1 2018 Q1 2018 Q1 GDP (annual GDP (annual Q1 vs Inflation Inflation vs 2018 % growth) % growth) 2018 Q4 2017 Q4 2017 Spain 91 -2 2.9 0.9 2.0 0.8 Portugal 90 5 Denmark 114 -2 -0.8 0.7 2.3 1.3 Germany 108 5 Austria 100 -2 3.1 1.9 - 0.7 Switzerland 104 5 Italy 66 -2 1.4 0.8 1.6 1.5 Belgium 88 3 - - Sweden 99 2 2.1 2.0 Norway 89 2 2.7 0.8 Finland 82 2 3.1 1.2 Netherlands 101 1 1.2 2.4 UK 96 0 2.1 1.5 France 79 0 7.0 0.5 Ireland 103 0 CONSUMER CONFIDENCE INDEX Consumer sentiment improves across most of Western Europe’s key markets. GDP and Inflation reflect % change per annum to Q1 or (-) indicates not available at time of publication Source: Economist Intelligence Unit (EIU)/OECD/local government sources The Conference Board® Global Consumer Confidence Survey is conducted in collaboration with Nielsen. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 17
EUROPE WEST MARKETS AT A GLANCE CONSUMER SENTIMENTS IN EUROPE WHAT ARE THE TOP 2 CONCERNS IN THE NEXT SIX MONTHS? Type of concern Health 30 28 28 29 30 Job Security 26 20 22 20 21 21 20 19 18 17 18 18 17 15 13 17 16 15 16 12 11 11 13 8 8 9 6 EU AT BE CH DE DK ES FI FR GB IE IT NL NO PT SE Health 0 3 3 5 3 -1 0 3 3 1 4 -3 1 -2 3 4 Job 0 -3 2 0 1 0 2 1 0 1 1 0 -3 2 1 -4 Security Bars reflect Q1 2018. Table shows comparison to Q4 2017 WHO’S SPENDING, SAVING AND INVESTING? After living expenses, how is spare money spent Putting into savings Holidays/vacations New clothes 55 52 53 52 52 50 51 49 48 43 48 48 47 45 48 48 46 40 37 37 43 44 42 43 35 34 35 35 37 33 37 36 39 37 35 38 33 30 29 28 28 29 28 28 25 24 25 22 6 EU AT BE CH DE DK ES FI FR GB IE IT NL NO PT SE Putting into 2 0 2 1 1 -2 4 6 0 7 4 8 3 5 1 5 savings Holidays/ 1 -1 3 3 6 5 -1 2 6 5 1 -4 0 -1 5 3 vacations New clothes 0 -2 0 2 -3 3 0 4 8 2 2 -2 0 -3 0 1 Bars reflect Q1 2018. Table shows comparison to Q4 2017 Saving remains a key priority for majority, with an increasing focus for consumers in Italy and the U.K. The Conference Board® Global Consumer Confidence Survey is conducted in collaboration with Nielsen. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 18
LOOKING THROUGH EUROPE WEST’S FMCG LENS FAST-MOVING CONSUMER GOODS MARKET DYNAMICS – Q1 2018 Weighted average – West Europe – 15 countries Nominal growth Volume change Unit value change 4.4% 4.1% 9.7% 0.8% 9.3% 3.3% 0.2% 8.2% 1.1% 3.1% 3.0% 2.9% 3.1% 3.2% 6.1% 2.6% 2.8% 0.6% 1.8% 1.8% 1.0% 0.8% 2.0% 2.6% 2.4% 1.4% 1.9% 3.4% 3.6% 0.8% 1.0% 2.0% 1.5% 2.1% 0.7% 0.6% 2.9% 0.3% 0.7% 2.0% 3.0% 2.6% -0.7% -1.0% -1.0% -0.8% -0.6% -1.3% -1.3% AT BE CH DE DK ES FI FR GB IE IT NL NO PT SE WHERE ARE THE FAST-MOVING CONSUMER GOODS GROWTH OPPORTUNITIES? Average volume growth Q4 2017 and Q1 2018 Avg. volume growth decreasing versus last period Avg. volume growth increasing Norway (+0.7%) versus last period Finland (-0.2%) Sweden (+0.6%) U.K. (+0.9%) Denmark (-0.8%) Ireland (+2.1%) Netherlands (-0.2%) Germany (+0.8%) Belgium (-0.5%) Austria (+1.4%) Switzerland (-0.1%) France (+0.3%) Italy (+2%) Portugal (+1.9%) Spain (+1.6%) Colour coding indicates growth or declining trend compared to same 6 month period year ago Average volume growth of Q4’17 &Q1’18 vs Q4’16 & Q1’17. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 19
EUROPE CENTRAL AND EAST At Nielsen, data drives everything we do—even art. That’s why we used real data to create this image. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 20
THE BIG PICTURE: EUROPE CENTRAL AND EAST Myriad factors across Eastern and Central Europe are influencing consumer sentiment and the performance of FMCG markets. Political Daniel Chorbadjian unrest, new laws and government policies, inflation rates, Easter dates and Managing Director even weather conditions are among the many mentioned by our market Eastern Europe leaders in the first quarter. Understanding how these affect FMCG market performance can be challenging at times, especially when multiple drivers are often at play in the one market. While our Quarter by Numbers indicators provide strong clues to what is going on, sometimes we need to dig deeper and look at the relationships between the different factors to really understand the story. In the first quarter, we see many such examples at the macro level. For instance; the Czech Republic, Hungary, Latvia and Slovakia all have growing GDP, relatively low inflation rates and increasing consumer Roberto Pedretti confidence. However, while FMCG growth in the first three countries is Group Managing relatively strong and balanced, retail spend slowed in Slovakia. Meanwhile, Director Turkey Kazakhstan, Turkey and Ukraine are also enjoying strong GDP growth, and Central Eastern but high inflation and other factors in these markets have dampened Europe consumer confidence and led to different FMCG results. In Kazakhstan, rising inflation has pushed people into a savings mode and slowed FMCG growth, while wage increases in the Ukraine offset inflation and led to accelerating FMCG growth. Many influencing factors are even more specific and unique to a country. In this quarter alone, we saw the impact of minimum wage increases in Latvia, reduced Sunday trading in Poland, and voluntary food labelling changes in Russia, just to name just a few. Each quarter, our Nielsen market leaders help reveal the story behind the numbers in all our focus countries. However, it’s more important than ever for FMCG companies to also closely track the various dynamics at play in each country where they operate. By doing so, FMCG players will have clearer insights into how the market will evolve in the coming quarters and be better positioned to develop the strategies needed to manage risks and seize opportunities. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 21
Despite the unique context of each market, regional trends are still apparent. One clear insight is that smaller players in both the retailing and manufacturing space are winning market share as they prove more agile to adapt to short-term market cycles. With that said, it’s important to keep an eye on the future and build longer-term strategies and capabilities. Some of the general takeaways when we look across Eastern and Central Europe are as follows: • Many countries will experience population declines through 2025. • All countries will become more urbanised, but many Central and Eastern European countries will have large populations residing in smaller urban centres. • There will be a significant ageing in most countries. • More of the population will be connected through technology. These will not be new insights for most readers, and how FMCG companies are integrating these factors into their planning and development varies considerably. For example, some players are looking to develop age- focused health products while others are intent on expanding their retail outlets into smaller towns. We hope our insights on the future macroeconomic environment and “What’s Next” in the evolving consumer, retail and packaged goods environment can help inform your strategies. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 22
EUROPE CENTRAL AND EAST’S MARKETS AT A GLANCE ECONOMIC PULSE OF CONSUMERS AROUND EUROPE The Conference Board® Global Consumer Confidence Survey is conducted in collaboration with Nielsen measures perceptions of local job prospects, personal finances and immediate spending intentions. Consumer confidence levels above and below a baseline of 100 indicate degrees of optimism and pessimism, respectively. CONSUMER CONFIDENCE INDEX Q1 2018 GDP Q1 2018 Q1 GDP (annual Q1 vs (annual Inflation Inflation vs 2018 % growth) 2018 Q4 2017 % growth) Q4 2017 Turkey 89 -23 7.4 10.3 5.2 2.0 Latvia 86 13 Bulgaria 81 -8 3.5 2.0 4.4 1.9 Czech Rep. 108 4 Ukraine 58 -3 3.1 13.8 4.4 2.0 Hungary 78 4 Kazakhstan 79 -3 4.1 6.8 3.6 2.4 Slovakia 90 4 Lithuania 77 -2 3.5 3.4 1.5 0.3 Greece 61 2 Russia 68 -1 1.0 2.4 4.0 4.7 Romania 91 1 5.1 6.0 Belarus 60 0 5.1 1.5 Poland 103 0 3.6 3.1 Estonia 81 0 CONSUMER CONFIDENCE INDEX A mixture of regional tensions and improving economic conditions have been the main reasons for Consumer Confidence Index movement. GDP and Inflation reflect % change per annum to Q1 2018 /latest available data Source: Economist Intelligence Unit (EIU)/local government sources The Conference Board® Global Consumer Confidence Survey is conducted in collaboration with Nielsen. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 23
EUROPE CENTRAL AND EAST’S MARKETS AT A GLANCE CONSUMER SENTIMENT IN EUROPE WHAT ARE THE TOP TWO CONCERNS IN THE NEXT SIX MONTHS? Type of concern Health 34 37 Job Security 33 33 28 27 27 28 29 27 24 25 24 22 21 20 22 22 20 20 23 22 19 18 20 19 14 14 10 11 4 6 EU BG BL CZ EE GR HU KZ LT LV PL RO RU SK TR UA Health 0 2 6 3 1 0 2 4 -2 -4 3 -4 -1 0 -6 1 Job Security 0 -5 -1 1 -5 0 0 4 3 -8 2 -2 -1 4 1 -3 Bars reflect Q1 2018. Table shows comparison to Q4 2017 WHO’S SPENDING, SAVING AND INVESTING? After living expenses, how is spare money spent Putting into savings Holidays / vacations 54 New clothes 48 48 47 45 40 38 40 39 40 37 37 36 36 38 37 37 34 31 32 30 30 33 29 29 33 30 29 27 32 31 27 24 26 26 27 25 25 22 23 23 21 25 19 18 21 17 15 EU BG BL CZ EE GR HU KZ LT LV PL RO RU SK TR UA Putting 2 5 1 5 3 6 1 -2 2 -7 2 -2 -1 3 0 -2 into savings Holidays / 1 4 -4 8 -1 5 2 0 2 -3 4 2 -4 2 -2 -4 vacations New clothes 0 -2 -9 -1 -5 5 2 -3 -1 -4 6 0 -1 -3 4 -6 Bars reflect Q1 2018. Table shows comparison to Q4 2017 Putting money into savings is a leading response and highlights a cautious mindset across Europe. The Conference Board® Global Consumer Confidence Survey is conducted in collaboration with Nielsen. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 24
LOOKING THROUGH EUROPE CENTRAL AND EAST’S FMCG LENS FMCG MARKET DYNAMICS Weighted average – Europe Growth and Emerging – 19 countries Nominal growth 20.8% Volume change 2.3% Unit value change 15.6% 10.5% 8.0% 2.6% 0.9% 8.3% 8.6% 5.7% 4.7% 4.7% 1.6% 5.1% 6.1% 4.9% 4.6% 4.6% 4.4% 5.8% 4.8% 3.0% 2.7% 2.8% 2.6% 3.5% 4.6% 3.1% 3.1% 3.7% 4.7% 3.8% 1.9% 3.9% 3.6% 1.2% 13.3% 10.4% -1.9% -0.1% -3.1% -2.1% 0.9% 1.5% -1.8% BG BL CZ EE GR HU KZ LT LV PL RO RU SK TR UA *BL = Belarus WHERE ARE THE FAST-MOVING CONSUMER GOODS GROWTH OPPORTUNITIES? Average volume growth Q3 2017 and Q4 2017 Avg. volume growth decreasing versus last period Russia (+2.1%) Czech Rep. (+0.5%) Avg. volume growth increasing Estonia (-2.9%) versus last period Latvia (+1.1%) Lithuania (-2.3%) Belarus (+3.7%) Kazakhstan (-3.2%) Poland (+3.8%) Ukraine (+9.8%) Slovakia (+1.2%) Romania (+3.7%) Hungary (+4%) Bulgaria (+5.8%) Turkey (+3.3%) Greece (+5.2%) Colour coding indicates growth or declining trend compared to same 6 month period year ago. Average volume growth of Q4’17 & Q1’18 vs Q4’16 & Q1’17. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 25
LATIN AMERICA At Nielsen, data drives everything we do—even art. That’s why we used real data to create this image. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 26
THE BIG PICTURE: LATIN AMERICA Across Latin America, economic recovery is looking promising in a number of markets, with increasing optimism that will continue throughout 2018 due to improved global FMCG performance, higher raw material prices with increasing private and public investment in many markets. However, experts from BBVA* forecast there may be economic softness in countries like Argentina, due to the impact of severe drought conditions affecting one of the world’s biggest producing soybean countries, and Peru, as a result of recent political instability. Across Latin America, 2018 is set to be a year of political change, which will bring economic uncertainty, with many countries facing upcoming elections and corruption scandals. Inflationary pressure is easing across many markets, with the exception of Argentina and Mexico, where levels remain high, but show signs of improvement. The economy remains the No. 1 concern across the region, creating a cautiousness in consumer spending. Consumers are most likely to spend spare cash paying off debt and putting money into savings. More than three in four consumers across the region are looking to save money on household expenses by cutting down on out-of-home entertainment, cutting back on clothes and switching to cheaper grocery brands. To maximize the effectiveness of in-home consumption, Latin American consumers are looking for smarter ways to manage their budgets and seeking alternatives to manage higher prices. A robust pricing strategy is critical in this environment. That will help drive short- term consumption opportunities via promotions, multipacks, or larger value pack sizes while planning ahead to ensure strategies that consider channel diversification, smart marketing investment and innovation can drive medium- to long-term success. *BBVA: Bilbao Vizcaya Argentaria Bank Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 27
THE ECONOMIC PULSE OF CONSUMERS AROUND LATIN AMERICA The Conference Board® Global Consumer Confidence Survey is conducted in collaboration with Nielsen measures perceptions of local job prospects, personal finances and immediate spending intentions. Consumer confidence levels above and below a baseline of 100 indicate degrees of optimism and pessimism, respectively. Latin Focus Economics Consumer Confidence Index GDP (annual % growth) Inflation Q1 2018 vs. Q1 2018 Q1 2018 Q1 2018 Q4 2017 Brazil 2.2 2.9 88 3 Chile 3.6 2.5 95 -3 Mexico 1.6 5.1 93 5 Colombia 2.6 3.4 99 -1 Peru 3.6 1.0 95 -9 Argentina 3.3 24.1 83 -5 Costa Rica 3.3 2.4 83 -3 Political noise and negative sentiment toward future economic prospects across the region contributed to a decline in confidence Sources: The Conference Board® Global Consumer Confidence Survey is conducted in collaboration with Nielsen GDP and Inflation from Latin Focus, Q1 2018 Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 28
LATIN AMERICA AT A GLANCE CONSUMER SENTIMENTS IN LATIN AMERICA WHAT ARE THE TOP THREE CONCERNS IN THE NEXT SIX MONTHS? Type of concern (%) The economy 37 38 32 33 35 35 32 31 33 Crime 28 27 28 26 29 29 23 22 24 24 24 Job Security 18 15 20 11 Latam BR CL MX CO PE AR CR The economy 0% -1% 0% -3% -1% -1% 6% 10% Crime 1% 5% 1% 3% 0% 6% -6% -2% Job security -3% 2% 2% -4% -8% -2% -1% 1% Bars reflect Q1 2018 - Table shows comparison to Q4 2017 ACTIONS TAKEN TO SAVE ON HOUSEHOLD EXPENSES Top 3 actions taken to save money (%) Out-of-home entertainment New Clothes 60 58 54 Grocery Brands 49 48 47 49 47 49 44 42 42 44 44 40 39 37 40 35 34 36 30 32 30 Latam BR CL MX CO PE AR CR Grocery Brands 2% -1% 4% 5% -2% 6% -1% 1% Out-of-home 1% 2% -3% -2% 2% 5% -5% 8% entertainment New Clothes -2% -6% 5% -3% -4% 6% 0% 5% Bars reflect Q1 2018 - Table shows comparison to Q4 2017 Consumers are seeking ways to deal with the high prices; Chilean, Colombian and Argentinian are the most budget conscious with FMCG. Source: The Conference Board® Global Consumer Confidence Survey is conducted in collaboration with Nielsen Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 29
LOOKING THROUGH LATIN AMERICA’S FMCG LENS FAST-MOVING CONSUMER GOODS MARKET DYNAMICS Nominal growth Weighted average – Latin America – 13 countries* Unit Value Growth Volume Growth 8.5 7.3 7.0 9.2 5.6 8.6 4.3 4.6 1.5 9.3 4.8 4.5 4.8 8.2 5.5 6.9 4.4 4.0 2.1 4.1 -2.2 -2.6 -2.3 0.6 0.1 0.9 0.6 -1.2 -1.2 -0.8 MAT MAT Q1 ‘16 Q2 ‘16 Q3 ‘16 Q4 ‘16 Q1 ‘17 Q2 ‘17 Q3 ‘17 Q4 ‘17 YA TY (*) Mexico, Nicaragua, Panama, Costa Rica, El Salvador, Guatemala, Honduras, Colombia, Chile, Argentina, Brazil, Peru and Uruguay, data from Q1’14 until present. Excluded: Venezuela, Puerto Rico and Dominican Republic. WHERE ARE THE FAST-MOVING CONSUMER GOODS GROWTH OPPORTUNITIES? Average volume growth Q4 2017 and Q1 2018 Mexico (+2.7%) Costa Rica (+0.4%) Colombia (-0.3%) Brazil (-1.7%) Peru (-5.3%) Color coding - Chile (-0.5%) Average Q4 2017 & Q1 2018 VS. Q4 2016 & Q4 2017 Argentina (+8.3%) Avg. volume growth decreasing Avg. volume growth increasing Color coding indicates growth or declining trend compared to same 6 month period year ago Average volume growth of Q4 ‘17 & Q1 ‘18 vs. Q4 ‘16 & Q1 ‘17 Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 30
AFRICA AND MIDDLE EAST At Nielsen, data drives everything we do—even art. That’s why we used real data to create this image. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 31
THE BIG PICTURE: AFRICA AND MIDDLE EAST We expect 2018 to be a more prosperous year for many of the Africa and Middle East (AME) markets, which faced numerous economic, political and social challenges in 2017. Market conditions will continue to be fluid as reforms and changes filter through to consumers, playing out in adjusted shopping and buying behavior. Equally, manufacturers and retailers are adapting to the altered consumer circumstances and actions by redefining their positioning and offerings to meet the new and changing consumer needs while pursuing growth. The implementation of government taxation on consumer goods has been high on the agenda in Saudi Arabia, United Arab Emirates and South Africa. These markets have implemented Value Added Tax (VAT), sugar taxes or changes in VAT tariffs. Consumers have responded with varying degrees of pessimism, while manufacturers and retailers have responded with tactics to minimise price increases. These manoeuvres will continue to evolve during the year until a suitable equilibrium is achieved. The easing of inflation in Egypt, Nigeria, Ghana and South Africa has restored some growth to these markets, as consumers are increasingly able to open up their wallets to products and categories beyond the day- to-day essentials. Opportunities are abundant for businesses that can tap into essential needs and provide small treats for consumers with growing discretionary cash. Retailing in AME’s markets will continue to be diverse and progressive, with development not limited to modern trade formats. There are shifts to formal, branded channels when they are established and where assortment and pricing is more competitive. But there is also no shrinking of traditional trade formats, which in tougher cycles, are flexible in adjusting to smaller shopping baskets and fulfilling immediate or daily needs. Looking further ahead, Africa and Middle East will soon have the most youthful population around the globe, and young, urbanised and digitally primed consumers will have unique needs to satisfy, which all starts with identifying the opportunities of tomorrow, today. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 32
AFRICA AND MIDDLE EAST AT A GLANCE ECONOMIC AND CONSUMER PULSE The Nielsen Consumer Confidence Index measures perceptions of local job prospects, personal finances and immediate spending intentions. Consumer confidence levels above and below a baseline of 100 indicate degrees of optimism and pessimism, respectively. CONSUMER CONFIDENCE INDEX GDP GDP CCI CCI CHG CCI CHG VS (annual Inflation (annual Inflation Q1 2018 VS P/Q Q1 2018 P/Q growth) growth) Morocco 67 -13 3.9% 2.5% 1.5% 4.1% South Africa 95 15 Nigeria 113 -9 1.9% 11.2% 5.0% 4.2% Kenya 102 8 United Arab 110 -8 0.0% 3.4% 5.3% 11.6% Egypt 85 1 Emir Nigeria 95 -4 -1.2% 2.8% 8.1% 10.4% Ghana 120 0 CONSUMER CONFIDENCE INDEX GDP and Inflation are annualised, based on the latest quarter available GDP – Q3’17, Inflation Q4’2017 Consumer confidence responds favourably across most of the AME markets as economic indicators improve and inflationary pressure eases. Source: Trading Economics: GDP and inflation, The Conference Board® Global Consumer Confidence Survey is conducted in collaboration with Nielsen. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 33
AFRICA AND MIDDLE EAST AT A GLANCE CONSUMER SENTIMENT Top 2 concerns in the next six months 42% 45% The Economy Job Security 31% 27% 26% 28% 23% 23% 24% 17% EGY MOR KSA UAE ZA The Economy -3 0 -1 -5 2 Job Security 7 1 1 -5 6 Chart - Current quarter, Table – Change vs PQ Top Concern and Spending data unavailable for Ghana, Kenya and Nigeria WHO’S SPENDING, SAVING AND INVESTING? After living expenses, how are consumers using their spare money? I have no spare cash Putting into savings 46% 43% 43% 39% 30% 32% 22% 19% 16% 15% EGY MOR KSA UAE ZA I have no spare 0 3 1 -3 8 cash Putting into 21 -2 21 23 -6 savings Egyptians, Emiratis and Saudis are opting to save due to uncertain economic conditions and rising prices. Source: The Conference Board ® Global Consumer Confidence Survey is conducted in collaboration with Nielsen Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 34
FAST-MOVING CONSUMER GOODS RETAIL LENS FAST-MOVING CONSUMER GOODS - MARKET DYNAMICS Weighted average growth Q1’18 vs year ago Nominal value growth 23.9% Volume growth 4.6% Unit value growth 2.8% 5.5% 4.9% 0.2% 19.3% 4.8% 2.2% 0.0% 1.3% -0.9% -3.6% -11.5% -0.6% -0.3% 2.2% -3.7% -4.2% -0.6% -3.8% -6.6% -2.8% -2.9% EGY MOR KSA UAE ZA NGR GH KNY WHERE ARE THE FAST-MOVING CONSUMER GOODS GROWTH OPPORTUNITIES? Average volume growth Q4’17 and Q1’18 vs year ago Egypt (-0.6%) Morocco (-4.6%) United Arab Emirates (-2.6%) Saudi Arabia (-10.8%) Ghana (+2.1%) Nigeria (-8.6%) Kenya (-6.7%) Avg. volume growth decreasing Avg. volume growth increasing South Africa (+3.4%) Colour coding indicates growing or declining trend – Average Q4’16 & Q1’17 vs Q4’17 & Q1’18 Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 35
INTERESTED IN ADDITIONAL INSIGHTS? If you are interested in purchasing one or more of the regional Quarter by Numbers reports, please visit www.global.shopnielsen.com. Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 36
ABOUT NIELSEN Nielsen Holdings plc (NYSE: NLSN) is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. Our approach marries proprietary Nielsen data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. For more than 90 years Nielsen has provided data and analytics based on scientific rigor and innovation, continually developing new ways to answer the most important questions facing the media, advertising, retail and fast-moving consumer goods industries. An S&P 500 company, Nielsen has operations in over 100 countries, covering more than 90% of the world’s population. For more information, visit www.nielsen.com. THE SCIENCE BEHIND WHAT’S NEXT ™ Copyright © 2018 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 37
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