QEF Clinical Spotlight Cabin Crew to Support Worker - Achieving goals for life Spring/Summer 2021 - Queen ...
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Spring/Summer 2021
Achieving goals for life qef.org.uk
QEF Clinical
Spotlight
Cabin Crew
to Support
Worker
Welcome to the Spring 2021 issue of Happening
Contents
3 Message from Karen Deacon Published by: Queen Elizabeth’s Foundation for
Disabled People, Leatherhead Court, Woodlands
4 Update on the Edward Road, Leatherhead, Surrey KT22 0BN. Tel: 01372
Guinness Appeal 841100 www.qef.org.uk
6 Clinical Spotlight on hidden Registered charity No 251051
disabilities arising from Front cover photo: Ally at QEF’s Independent
acquired brain injury Living Services
8 Getting through lockdown / At QEF we work
together to deliver
QEF Christmas Appeal caring and creative
solutions for people
9 Thank you! with disabilities of all
ages, enabling them
10 From cabin crew to QEF to live life to the full.
support worker
Christmas wreath
kit preparations! 11 MERU moves
12 QEF events calendar
Follow QEF: @QEFDP @QEF1 @QEFDP Follow MERU: @MERU.org @MERUcharity
Follow The Grange: @thegrange2016 or visit: thegrangekent.co.uk
Your feedback
JillnBill Campbell
Brilliant such a wonderful idea
for families well done
Woodlands Park Hotel
We were so happy to help both Mary Newell
George Dean the patients and the staff in It looks safe and what joy this
Respect to you All. Thank you anyway that we can! will bring to families.
2 QEF Happening
A year of reflection...
acquired brain injury or COVID
related neurological event. We have
expanded the number of NHS Trusts
and CCG’s we work with across the
South of England, supporting more
people than ever before, despite the
challenges of the pandemic. The new
Clinical Spotlight on page 6 & 7 with
Clinical Psychologist Dr. Holly Hurn gives
an insight into some of the challenges
clients face during and after their time
at QEF.
IT HAS BEEN AN EXCEPTIONALLY BUSY Teams in our residential services
FEW MONTHS for some areas of QEF, at Dorincourt and The Grange have
Edward Guinness Appeal
whilst other services have had to provided fantastic care and support for
patron Tamzin Outhwaite
close again in line with Government residents and their families, especially
restrictions. The pandemic continues over what could have been a rather
to keep us all on our toes and we are difficult Christmas period. We have
committed to supporting everyone also welcomed new staff, some have
that relies on our expertise. Your support taken up a new career in caring whilst
is crucial to allow us to do this. furloughed from their regular jobs – you
Early 2021 saw MERU move into our can read more about this on page 10.
Mobility Centre, bringing everyone The Care and Rehabilitation Centre
closer together and Bugzi loans and has been key to enabling us to expand
assessments can now take place from our capacity and support more
the same location, read more on people. In February we announced
page 11. TV star Tamzin Outhwaite as patron of
Our retail shops closed from the 21 our Edward Guinness Appeal which is
December in line with Government committed to raising £2.7m towards
guidance. Having been here before, this fantastic centre. This appeal will
our loyal teams of staff and volunteers help QEF fully fund the CRC sooner,
are doing everything possible to so we can grow and expand out vital
reopen shops safely. services, as well as fund developments Enrichment activities at The Grange
In contrast, our teams in the Care that directly support clients every day.
and Rehabilitation Centre (CRC) You can find out more about this
have been working at capacity to important appeal and how you can
support people following a stroke, get involved on page 4 & 5.
Finally, I would like to thank each
and every person and organisation
“The pandemic who has supported QEF over
continues to the last 6 months. Financially, it
continues to be a very challenging
keep us all on time, so your support has never
our toes and we been more important. Thanks to
you support we are looking forward
are committed to Spring and Summer with positivity
and enthusiasm for the lives we will
to supporting be able to improve together.
everyone that relies Karen Deacon New career opportunities
on our expertise” QEF Chief Executive
qef.org.uk 3
QEF at the forefront of
neuro rehabilitation
and care
Q
ueen Elizabeth’s continue to challenge the boundaries the follow up support and outreach
Foundation for Disabled of neuro rehabilitation, positioning QEF programmes.
People was founded 85 at the forefront and enabling us to help Support for the appeal to date has
years ago, and part of the NHS post-COVID. been overwhelming and it was an
our mission is to continue enabling In November 2019, Edward Guinness incredible achievement to hit the first
people with neuro disabilities to CVO, a former trustee and supporter year target. Thank you to everyone who
achieve maximum independence. of QEF for over 40 years, launched The supported the appeal so far, and thank
To put QEF at the forefront of Edward Guinness Appeal. you to everyone who can support us in
rehabilitation, we invested in a state- The three-year appeal was launched the future.
of-the-art centre of rehabilitation and to raise £2.7m to complete, equip and We are confident that with the help of
care, to support clients and enable fully fund the CRC sooner, so we can our supporters, trusts and foundations,
them to live their lives to the fullest grow and expand our services. companies, community groups and
and fulfil their life goals. The funds will support exciting through a programme of exciting events
In July 2020, mid-pandemic, the developments that directly support – we will reach the target by the end of
Care and Rehabilitation Centre (CRC) clients every day, such as additional 2022 – please help us get there if you
opened. This £15m Centre represents a lifts, making the grounds more can. We must also remind ourselves of
major milestone for QEF, and a strong accessible, funding the provision of the amazing achievements that go on
foundation for future growth. It enables accessible technology, increasing inside the CRC, the people we care for
our specialist multi-disciplinary team to the provision of client activities and and the staff that make it happen.
The CRC provides
expert neuro rehabilitation
and care
4 QEF Happening
Case Study: Marcus How to support
- Neuro rehabilitation, There are many ways to get
involved and support The
post stroke during the Edward Guinness Appeal, to
pandemic help fully fund the incredible
In August 2020, Marcus was on a Care and Rehabilitation
walk with his wife when he had a Centre and help more people
stroke. He was in hospital for 10 days, like Marcus.
and then came to the new Care
and Rehabilitation Centre at QEF. Donate:
Marcus says: “Because of the Every gift is greatly
Marcus with
pandemic, I had to be in isolation Physiotherapist Katy appreciated and you can
in my room for two weeks when contribute to the Appeal by
I first got to QEF. My room was simply visiting www.qef.org.
spacious and there were lots of green views which really uk/guinness-appeal or please
helped. I had to learn how to walk again and how to use my left hand. I did lots use the donation form on the
of occupational therapy to try and keep this part of my body alive. My physio back page, ticking The Edward
sessions started within 2 weeks of being at QEF while I was still in isolation. I even Guinness Appeal option.
started to walk 5 or 6 steps and that was a real red-letter day for me, working
with Katy and the other physios. Events and community:
Once home, I continued with my physio and occupational therapy for the We have a range of exciting
next six weeks. My biggest achievement at QEF is being able to walk again and events throughout 2021,
do my best with what energies I have in my hand and foot. QEF is a warm- please take a look at the
hearted place, not forbidding in any way, and a compelling place to be.” events calendar on the back
page for more information. If
you are considering hosting
your own event to raise vital
How the CRC has changed the face of funds for the Appeal please
contact events@qef.org.uk
neuro rehabilitation we are here to support you.
The CRC has created opportunities to increase the number of people
we can support, reaching more clients with more varied neurological Unique gifts:
conditions and care requirements than ever before. We are also offering
naming and recognition
OUR 5 DISTINCT CLIENT PATHWAYS Slow stream neuro rehabilitation - opportunities, if you would
INCLUDE: following an acquired brain injury to like to discuss this in more
rebuild key life skills. detail please contact Marisa
Long term care for complex Goldsborough, Head of
neurological illness - for people Respite / long term neurological Philanthropy on
needing nursing care for long term support - for conditions such as 01372 841120.
complex needs. Duchenne Muscular Dystrophy.
Share our story:
Intense neuro rehabilitation after Don’t forget you can always
a stroke or acquired brain injury Our future growth depends share our story through social
- clients come directly from hospital on the success of the CRC media and by word of mouth
to begin their rehabilitation straight and expanding the number of to help us reach our goal!
away, as well as community and people and conditions we can
private referrals. support. The increasing need Together we can make
for our services means we need a real difference to the
Intense neuro rehabilitation - money to fund these growing lives of those affected by
following surgery, Guillain-Barre client pathways and to help a brain injury through The
Syndrome or incomplete spinal us provide the best possible Edward Guinness Appeal –
injury. support for our clients. thank you!
qef.org.uk 5
INTRODUCING THE
NEW QEF SPOTLIGHT
QEF Clinical
Spotlight…
Dr. Holly Hurn: Highlighting the
hidden disabilities people can face
after an acquired brain injury
Q
Dr. Holly Hurn
EF’s Clinical Psychologist,
talks about the hidden
disabilities that can result
from an acquired brain
injury (ABI) and how important it is
that there is greater awareness to A brain injury can hugely affect
support people trying to cope after how we process the world around
such a traumatic life event. QEF us, someone may be able to walk
provide expert neuro rehabilitation and talk with no obvious outward
at our Care and Rehabilitation disability, but an ABI can cause
Enabling people to
Centre (CRC), enabling people with hidden disabilities that families and
rebuild their lives
an ABI following a stroke, brain injury friends may not be expecting. At QEF
or other neurological condition to the Psychology team work closely
rebuild their lives and maximise their alongside Occupational Therapists,
independence. We view each person as an Physiotherapists and Speech and
“My primary role as Clinical individual and seek to understand Language Therapists to enable
Psychologist at QEF’s CRC is to support their values, what drives them and people start to understand and
our clients who have had a stroke, what makes them who they are. adjust to their injuries and rebuild their
ABI or other neurological condition We then try to support our clients to core life skills and independence
to better understand their diagnosis reconnect with those values – as as much as possible. A number of
and regain their confidence and in most cases, regardless of what areas of the brain may be affected
sense of self. Loss of identity can be else an injury might rob us of, it can by an ABI or stroke. It is very common
a significant part of a neurological seldom take away one’s core values. for someone to feel high levels of
injury – often people find themselves Re-connecting with one’s values can fatigue. Clients have often reported
dependent on somebody else for the guide someone forwards through a to me that they fear others will
first time since childhood. They are period of uncertainty and draw on view them as ‘lazy’ as they don’t
fearful for the future and their self- the strength they have to get them understand how an injury such as this
confidence crashes. through this difficult event in their life. can drain one’s energy so readily.
WORKING TOGETHER
“A brain injury can hugely affect how They may also experience reduced
attention span and reduced
we process the world around us” processing speed which could
6 QEF Happening
“COVID-19 can cause neurological
events such as strokes and seizures,
this can mean that more people are
living with a series of challenges that
can make everyday life difficult”
make something seemingly simple, be hard for friends and loved ones
like following a tv programme very to understand what is going on, as
challenging. Similarly working memory they might observe and be on the
is often affected which can impact receiving end of these emotional
on someone’s ability to follow a changes and not know how best to Proving care and
conversation and retain the content. support their loved one. support
These can all be very subtle changes Managing stress is also important,
but can make a ‘normal’ day as stress itself can slow down and
exhausting. impact on cognitive processing,
memory and attention which creates to prepare and support the client
REBUILDING LIVES a vicious cycle. Practicing skills and their immediate support network
An ABI or stroke can also affect our such as relaxation or engaging in to facilitate a smooth transition back
emotions, personality and behaviour. regular gentle exercise and getting into the home. We work very hard
It is common for people to find they good sleep can all help with this. As with families, as well as our clients, to
suddenly experience a change in Psychologists at QEF, we aim to give support them and help them try and
their emotions – becoming tearful our clients a good understanding understand a little bit more about what
much more easily, possibly laughing of how the factors I’ve mentioned their loved one might be experiencing,
inappropriately at things or feeling might apply to them and then give what that person may find challenging
much more irritable and easy to snap them tips and strategies to cope and how they can best support them
than they did previously. Others find with their difficulties. We often involve – as well as helping them to deal with
they become ‘emotionally numb’ family members in the therapy where their own shock and grief for the life
and struggle to feel anything. It can appropriate, in order to do our best they shared before.
QEF
Audience with…
series
Q
EF has hosted a series of virtual events
since December 2020 with expert guest
speakers and QEF specialists, discussing
the latest developments in neuro rehabilitation
therapies and how COVID-19 has impacted
the delivery of holistic, client-centred therapy
and care.
They provide a platform to showcase the expertise
at the CRC, alongside guest speakers talking about
the latest developments in neuro rehabilitation.
To register your interest, please email: .
edward.guinnessappeal@qef.org.uk
qef.org.uk 7
Getting through
lockdown
What The Grange (2016) Ltd have been doing to make sure
their residents have enriched, fulfilled and happy lives.
By Sarah Edwards, Managing Director, The Grange (2016) Ltd
culture that we have created within that were then gifted to friends and
our services and the enthusiasm of our family and took part in Zumba sessions.
staff and their dedication to person It’s never a dull day at The Grange!”
centred support. You can follow The Grange and
We have encouraged staff to share all their activities on Facebook:
their own passions with the people facebook.com/thegrange2016 or visit
we support. These activities give our their website: thegrangekent.co.uk
residents an opportunity to learn
something new and be shown by
someone who truly enjoys it themselves.
Brewing their first ale
With a strong focus on wellbeing
and in preparation for our mindfulness
W
ith the challenges of project, individuals have enjoyed
COVID-19, it has been more meditation sessions, and in a world of
important than ever to uncertainty, these sessions have help
embrace our creativity in delivering reduce stress and anxiety. The residents
support. As the Managing Director have also enjoyed learning how to brew
at The Grange, I am proud of the their first ale, learnt how to make soap Soap making
QEF Christmas Appeal Regular gifts
A regular gift by Direct Debit
T
hank you to those can help QEF plan ahead with
that supported our confidence, knowing your support
Christmas appeal. is right there supporting us. Sign
An incredible £67,000 has up is quick and easy:
been raised to help support Online: qef.org.uk/DD
people like Michael and Or call: 01372 841151
continue to deliver expert
services to those with a
disability or brain injury at
our Care and Rehabilitation QEF Lottery
Centre (CRC). The Christmas Be in with the chance of winning
appeal also invited people £25,000 each week by playing
to send a message of QEF’s Weekly Lottery. Just £1 a
support on the back of a week and you’ll receive a unique
paperchain, that helped 6-digit lottery number and entered
decorate the new CRC in the weekly draw. To play or find
over the Christmas period. out more visit: qef.org.uk/lottery
Micheal was one of the
Thank you to all those who first to benefit at the CRC Good luck!
supported this appeal.
8 QEF Happening
THANK YOU
To all our Wreath
Making
incredible QEF’s virtual Christmas wreath making event was a huge
success with over 200 supporters from across the country
supporters taking part and raising an incredible £16,000. Participants
received kits filled with everything needed to create a
beautiful wreath and followed an online tutorial, led by QEF
volunteer Philippa Beck and Becky from Floral Explosion. QEF
would also like to thank sponsors Toyota and Berkley Homes.
Rotary Club Christmas at QEF
of Banstead Legacies
Thank you to our corporate supporters, Leaving a gift in your
Thank you to our friends at the Rotary Tony Gee, specialist consulting engineers Will is a wonderful way
to make a positive
Club of Banstead who supported and Unilever who donated Christmas gifts
difference beyond your
QEF throughout the pandemic with to our residents and staff at our services.
lifetime. We have teamed
donations totalling £450. If you have a As well as the gifts, we also received a
up with The Goodwill
connection to a club, please consider £2,700 donation from Partnership to offer an
supporting QEF with your fundraising Tony Gee and £5,000 easy and affordable Will
and community activities. Get in donation from Unilever writing service for our
touch to see how we can assist you. towards the Care and supporters for just £130
Rehabilitation Centre. for a single Will. If you
Thank you, Tony Gee would like to receive a
and Unilever. free Gift in Will’s Guide,
please get in touch
today.
Cycling for MERU Email: legacy@qef.org.
uk
Call: 01372 841151
In January, Berkeley Homes challenged its colleagues to
Or visit: qef.org.uk/
cycle 388 miles (the distance between all Berkley Homes’ legacies
sites) on a static bike in just five days. Over £7,200 was raised,
smashing their original £5,000 target to fund a Bugzi powered
children’s wheelchair. Plus Berkeley Homes Foundation match
funded £5,000. Thank you to everyone at Berkley Homes and
the Berkeley Homes Foundation for your support!
Thank you to each and every person and organisation who has supported
QEF, your generosity has allowed us to continue providing expert care
and support to children and adults with a disability. Thank you.
Join the team
On Sunday 3 October 2021 the Virgin Money London Marathon returns to the streets of
London. QEF has a limited number of in-person race day places available, with a fundraising
target of £1,995. Each QEF runner will be supported throughout their marathon journey as
well as on the day from our QEF Cheer Squad! Get in touch today to register your interest.
qef.org.uk 9
Cabin crew
turned support
worker at ILS Ally working as cabin
crew pre-pandemic
psychology routes and become a themselves or doing the ironing and I
support worker for QEF. just watch and keep them company
“In March 2020 after being - others might need more support for
furloughed from BA, I decided to apply which I am on hand.
as a support worker for QEF and now I I always assume people have
work with residents at Dorincourt - QEF’s capacity to understand what I’m saying
Independent Living Service (ILS) and I and talk to people in that manner,
love it! it’s really important not to make
As a bank worker I can organise my assumptions and patronise anyone.
shifts to suit my life. Originally, I was Even people who are non-verbal have
doing five mornings a week, but soon ways to have conversations with you,
Never a dull day at Dorincourt realised I was missing all the quality free- you just need to get to know each
time and activities the residents have in person as an individual.
A
lly has always been interested the afternoons. So now I work two long It’s really surprised me just how much
in human behaviour and days and a short day and I don’t miss I connected with the residents and staff
studied psychology at the fun afternoons. and how easy and fun it is. Everyone
University then Mastered in cognitive The residents have different skills and has their own character! That’s why I
neuroscience. Ally started her career abilities, so for those that are more able love working at Dorincourt”
as cabin crew with British Airways, and practising their independence skills, If you are interested in working for
but alongside many others, Ally I spend time chatting and observing to QEF, visit our vacancies page: www.
was furloughed in March 2020 so make sure they are doing things safely; qef.org.uk/vacancies, or register your
she decided to get back to her they might be cooking their meals by interest by emailing hr@qef.org.uk.
What’s been happening at Dorincourt?
To celebrate Valentine’s Day residents Residents thoroughly enjoyed their Two amazing Christmas cakes were
enjoyed decorating ‘love’ themed cocktail evening. Such a creative brought in by one of the parents of
doughnuts, a great way to celebrate, and fun night organised by the care a resident at Dorincourt – they were
and everyone had a great time! and activity staff. Cheers everyone! thoroughly enjoyed! Thank you.
10 QEF HappeningQEF Mobility Services and
MERU under one roof
MERU designing & building
assistive equipment
WE ’ VE
MOVED
MERU on Case study: Jude
You may remember 2-year-old
the move!
Jude, just before March last year
his family were on the waiting
list for a MERU Bugzi - a small,
powered wheelchair for young
I
n January 2021, during the third lockdown, MERU children. But before Jude could
packed up their Bugzi’s, Flexzi’s and all their adapted have his mobility assessment
toys and moved to join QEF Mobility Services in both MERU and QEF Mobility
Carshalton, Surrey to be under one roof. Services had to close due to
MERU’s relocation was only made possible thanks to a the pandemic putting all Bugzi assessments on hold,
Trust who covered all relocation costs and funded a new including Jude’s.
production tool for Flexzi, one of MERU’s most popular But in October 2020, it was finally Jude’s turn to
products. Also, thank you to DWG Scaffolding Ltd for moving visit QEF’s Mobility Services and complete his Bugzi
our precious lathe, which has been with us since the charity assessment. He even took it home the very same day,
begun in 1973. allowing him to engage more with the world around him
and give him more independent movement.
Bugzi’s are available to hire, free of charge to families,
Mobility Equipment but MERU are reliant on fundraising to cover the costs,
Hire from VASD which are £5,000 for a Bugzi or £6,300 for a Bugzi with
QEF’s partner charity, VASD (Voluntary a ventilation tray adaption. As of March 2021, there are
Association for Surrey Disabled) offers over 37 children on the waiting list.
assessments and the purchase To find out more visit: qef.org.uk/MERU.
or hire of mobility equipment to
meet specific needs. Including scooters and various
wheelchair options, plus a wide range of daily living aids
to help make life a little easier. Based at QEF’s head QEF Mobility Services
office in Leatherhead, the friendly staff at VASD will help QEF Mobility Services are one of the UK’s top 3 providers
identify the best equipment option for your needs. of mobility advice and support for people with disabilities
and age-related impairments. They provide a wide
Accessible Holidays range of services focused on helping people of all ages
VASD also offer a fully accessible holiday home for hire in become mobile and independent. For more information
Elmer Sands, near Bognor Regis in West Sussex. Contact about the service: Web: qef.org.uk/mobility
VASD to find out more. Phone: 0208 770 1151 Email: mobility@qef.org.uk
Call: 01372 841148 Email: info@vasd.org.uk Visit us: 1 Metcalfe Avenue, Carshalton, Surrey SM5 4AW
qef.org.uk 11QEF Events Calendar
From adrenaline-packed challenge events to lunches,
dinners, and craft activities, QEF has something for
everyone. Find an event that suits you and enjoy!
Wednesday 4 August 2021 October 2021
QUEEN’S TEA EGA GOLF DAY
ONGOING EVENTS
In your garden or home Join us at our inaugural Edward
Celebrate the birthday of our Late Guinness Appeal Golf Day. THE DINING CLUB
Parton Queen Elizabeth, The Queen Our Dining Club offers all you need to
Mother at our virtual tea party, where Sunday 3 October 2021
host a fundraising dining experience
guests can have a cream tea VIRGIN MONEY LONDON MARATHON
for you and your friends.
delivered to their door. Join over 100,000 runners, in what
is set to be the world’s largest June to October 2021
Thursday 21 October 2021 Marathon ever! SKYDIVING
LADIES AUTUMN LUNCH Jump out of a plane for QEF! We’ve
Epsom Downs Racecourse Thursday 25 November 2021
teamed up with Skyline Events to bring
Our Ladies Autumn Lunch is an iconic THE 56TH GUINNESS & OYSTER
you this adrenaline-packed experience.
event, which has now been running LUNCHEON
for over 20 years. The day consists of a Held in the beautiful surroundings Weekends July to October 2021
wonderful Christmas Shopping Fair, a of Mansion House, the extremely THE 3 PEAKS CHALLENGE
2 course lunch and a special celebrity popular Guinness & Oyster Climb three of the highest mountains
guest speaker. Luncheon is a City event spanning across the UK in one weekend – push
over 55 years. yourself to your limits with QEF and
Each year over 500 guests attend Maximum Adventure.
this relaxed, stand up luncheon to
support QEF.
For more information or to
Wednesday 1 December 2021 register for an event:
QEF CHRISTMAS WREATH MAKING W: qef.org.uk/events
Have the spirit of Christmas E: events@qef.org.uk
delivered to your door through our T: 01372 841171
virtual wreath making kit and tutorial.
I would like my gift to go towards QEF and their life changing work
I would like my gift to go towards the Edward Guinness Appeal
Please accept my gift of: £15 £25 £35 or my choice: £
Please make your cheque payable to QEF OR Please charge my:
Visa Mastercard Maestro CAF/Charity card
Your gift could
be worth 25% more!
Card No. Security Code:
I want to Gift Aid any donations
made in the last four years and
Start Date: Expiry Date: Issue No (Maestro only): any I make in the future to QEF.
I am a UK taxpayer and
Name: Address: understand if I pay less Income Tax
and/or Capital Gains Tax than the
Postcode: amount of Gift Aid claimed on all
I’m happy to receive emails at: and calls on: my donations in that year it is my
responsibility to pay any difference.
Please complete and return this form to:
Gift Aid is reclaimed by QEF from
Freepost RTCJ-SRJB-XRKK, QEF, Leatherhead Court, Woodlands Road, Leatherhead, KT22 0BN. the tax you pay for the current
If you prefer, telephone 01372 841151 or go to qef.org.uk/donate year. Please notify QEF
if you want to cancel this
Your support is vital and we really want to stay in touch based on our legitimate interest in declaration, change your name or
communicating with you, but please tick this box if you do not want to receive this information address or no longer pay sufficient
by post. QEF will never pass your details onto anyone else. All donations will go towards QEF tax on your income and/or capital
PLEASE gains.
and their life changing work, unless specified above.
REMEMBER TO
We will keep your details safe and you can change your preferences at any time. INCLUDE YOUR No, I am NOT a taxpayer.
For full details of what information we hold and how we protect your data please visit: NAME AND
www.qef.org.uk/about-us/privacy-policy or call 01372 841132. Date: ____ /____ /____
ADDRESS
QEF, Leatherhead Court, Woodlands Road, Leatherhead, Surrey KT22 0BN
01372 841132 appeals@qef.org.uk Registered charity No. 251051 Ref: H-S-21You can also read
