Annual Review 2018-19 - Giving support, changing lives - Solent Mind
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We’re Solent Mind, the leading mental health Welcome from our Chair of Tr charity across Hampshire. Our annual review gives us the over future economic prosperity opportunity to pause and take which in turn threatens the We’re here to make sure stock of the progress we are vulnerable, those in poverty and making towards our vision and in marginalised sections of the anyone with a mental objectives. It is also a time to community – people already health problem has reflect on where we go next as disproportionately affected by somewhere to turn for an organisation, as we strive poor mental health, stigma and to ensure people experiencing lack of access to the services advice and support. mental health issues receive they need. the support they need and the In this climate, however, we respect they deserve. are pleased to report that The world in which we Solent Mind remains in good operate continues to present shape to ensure that anyone enormous challenges. Years of with a mental health issue has austerity have left a backlog of somewhere to turn to for advice underinvestment in essential and support. We do this through public services, particularly in efficient and effective service relation to prevention and early delivery, sustainable financial intervention, and we are now performance and sound seeing the only too predictable governance. The rich vein of consequences of growing personal lived experience that demand for support and runs throughout the Solent Mind Solent increasing complexity of need. The unresolved issue of Brexit community, enables unique and compassionate support and casts a shadow of uncertainty advice. In the pages that follow, 2
rustees and our Chief Executive you can read about how we are This is also a great opportunity delivering the strategic priorities to express our very large debt in our 2020 Vision, and actual of gratitude to our Trustees, examples from real life stories Staff, Volunteers, Members and that demonstrate the impact we Service Users - the dedication are having through empowering and commitment of whom people to make a positive makes everything possible by difference to their lives. inspiring hope for recovery and a better life. 2018-19 has been a year of change at Board level. We bid Thank you. a very great thank you and farewell to our long-serving John Wilderspin Kevin Gardner Chair and Treasurer, Ros Chair of Trustee Board CEO Cassy and Peter Hanlon. We @JohnWilderspin @SolentMindCEO also welcomed a new intake of Trustees (including our new Chair!) who bring fresh eyes as we reassess our vision and strategic direction, to ensure we remain relevant and fit for purpose as the next decade approaches, with all the challenges this brings. 3
Solent Mind Our Mission We provide advice and Our Values Supporting our mission Our 2020 Vision By 2020, in the communities in support to empower are our values, the which we work, we want: We provide support anyone experiencing a ethical framework within and services to help mental health problem. which we operate our ➊ Everyone with a mental health issue to trust Solent anyone experiencing We campaign to organisation: Mind to be on their side, mental health problems in improve services, Open and be able to support them Hampshire, Southampton raise awareness and We reach out to anyone or to find support for them. promote understanding. who needs us. and Portsmouth. ➋ Everyone supported by Our mission is Together Solent Mind to know how We won’t give up until reviewed regularly they can achieve good We’re stronger in as part of our overall mental wellbeing. everyone experiencing partnership. business planning ➌ People with lived experience a mental health problem process, involving Responsive to share the power to gets support and respect. trustees, staff and We listen, we act. design, deliver and lead service users in making mental health services. Independent We’re part of a network sure our direction is the We speak out fearlessly. right one. of 124 local Minds in Unstoppable England and Wales, We never give up. which are independent charities. 4
Content Our 2020 Vision: Trust 6 Good Mental Wellbeing 10 Lived Experience 14 Developing our Organisation 18 Working with other 22 Organisations Working with You 24 Our Year in Numbers 26 Financial Reports 28 Our Trustees 30 Thank You 31 5
Our 2020 Vision: ➊E veryone with a mental health issue to trust Solent Mind to be on their side, and be able to support them or to find support for them. We piloted our Community Peer Navigators Service, which signposts residents of Southampton to activities, groups and services with the power to support their wellbeing. During the pilot, our team used their own lived experience to support and signpost 220 people through 1,100 interactions, successfully securing the continuation of the project for a further three years. 6
Wellbeing “I was a bit scared of attending my first class, but I needn’t Advocacy Our Wellbeing Centres have worried. Everyone was Our Advocates work in provide a safe in a similar situation and very hospitals, mental health units welcoming. environment where and the community across As a result of the help given people can learn Southampton, Portsmouth by Marcella House and Solent techniques to improve Mind I have gone from a and Hampshire to ensure that their wellbeing, share sad, lonely widow with little when people are deprived of hope for a life, to an outgoing experiences and support their liberties, their voice is sociable person who decided it one another. was time for me to concentrate still heard. on myself. I’m now socialising, In December, we were awarded the I’ve lost a lot of weight, I have national Quality Performance Mark, taken up Active Lifestyles with given to organisations who demonstrate the local gym and I’m loving life excellent Advocacy services. now. Without their assistance Our Eastleigh and and advice I wouldn’t be in this Winchester Wellbeing position. Centres supported I will always support and Our Advocates helped recommend anyone in a similar more need to contact Solent Mind. 2,810 people than 500 They are all lovely people and people I’m glad to have met them.” speak out and express their wishes in Southampton, last year Service User, New Forest Portsmouth and Hampshire. Wellbeing Service 7
Peer support Our peer support groups give people the opportunity to give and receive help with those who’ve had similar experiences. “I was able to talk about myself, my situation and my family, to someone outside of my situation. Just unloading and being sympathetically listened to enabled me to think more positively. Our conversation was a few weeks ago and I’ve been able to review my life and get things into perspective. Now, a few weeks on, I still have a positive attitude and instead of feeling I can’t do things I now think maybe I can and I want to give things a try. Instead of having no energy to cope, I’m finding I now have the energy after all. I’m less anxious and worried. I am now able to help other people, which I used to be able to do, as I now feel back on track. Thank you again.” Service User, Community Peer Navigation Over 350 people attended our Side by Side peer support groups in Southampton and the New Forest 8
Remind, our Portsmouth dementia service offers practical and emotional support to people and their carers throughout their dementia journey. Through home visits, groups and activities, the team boosts peoples’ wellbeing, reduces isolation and combats loneliness. “I would like to take the time to thank you for you kind support and timely intervention on behalf of my mother. You have been a Godsend to me and my family. Your regular and insightful communication, your constant availability and your caring attention to her needs have been a great source of comfort to her and, perhaps even more so, to me. Please keep up the good work.” Daughter of Service User, Remind Through groups, workshops and 1:1 Cognitive Behavioural Therapy on the phone, in person and online, italk teaches people coping strategies and techniques for positive mental health. “I would say that this service has been a lifeline for me and has helped me cope with some huge challenges in my life. I would not have been able to do this on my own and I am so grateful that the italk service is there for people like me, it is hugely important.” Service User, italk 9
Our 2020 Heads Up Our Southampton and New Forest “Upturn’s support isn’t about pinpointing every Vision: young people’s service ran a pilot workshop with parents this year, helping them learn more about worry or bad situation: it’s about learning the skills I need to help me cope ➋E veryone supported by how they can support their child’s better in everyday life.” mental health and look after their Solent Mind to know own wellbeing as part of a whole- Service user, Upturn Fareham and Gosport how they can achieve family approach. Young Persons Project good mental wellbeing. Of the parents surveyed after the Our Workplace Wellbeing We are working across our sessions: training empowers services to make sure that businesses to care everyone supported by 94% 95% confidently for colleagues who may experience a Solent Mind knows how said their said they mental health problem, and to they can achieve good confidence would be incorporate positive wellbeing mental wellbeing. in supporting able to use in their office every day. their child’s at least “Hearing personal mental one of the experiences and stories health had techniques made this session so much improved they had better. I learned so much about mental health today learnt, at and how to talk to people home and approach them.” Workplace Wellbeing Participant 10
Brighter Portsmouth Support and Futures Recovery employment Working with Victim service Support and the Police & Crime Commissioner for Our Portsmouth Employment Hampshire, we launched our Service helps people seeking Brighter Futures peer support service, helping people whose paid employment, voluntary mental health had suffered as a work, training or education, and result of being a victim of crime. supports people in keeping their existing employment. Our Portsmouth Primary Employment Team received over 500 referrals this year, helping 93 people into paid work and 96 people to retain their jobs. Our Portsmouth Community Peer Recovery team worked closely with Solent NHS Trust’s Adult Mental Health Teams to support 165 people who were also under secondary care 11
Mayfield Nurseries Mayfield Nurseries has helped 120 people this year: Mayfield Nurseries provides those living with a mental health problem a 100% safe space to learn new skills, improve their wellbeing and grow in confidence of people said Mayfield’s services have improved through horticultural therapy. their mental health 90% of people feel their skills have improved as a result of accessing Mayfield’s services “Mayfield has given me hope for the future and a better quality of life.” Service User, Mayfield Nurseries 12
Solent Recovery “I have learnt to manage my mental health issues much more College effectively, by educating myself, having awareness and gaining The Solent Recovery practical experience to apply in College provides my everyday life. training and education I have become better at courses for people with communicating with friends and mental health issues, family whilst also becoming more confident in myself and as well as their family, my capabilities. The course has friends and carers. taught me there is no need to be ashamed… you can live a life worthwhile with a mental health illness through hard work, commitment and acceptance”. Service User, Solent Recovery College Since September 2018, 200 students have registered at Solent Recovery College 13
Our 2020 Our children and young person’s service Heads Up is Vision: delivered by those who have experienced a mental health problem during their time at ➌P eople with lived school, college or university. experience to share the The Heads Up team also gather vital feedback from young power to design, deliver people which contributes to the and lead mental development of new services health services. and shapes wellbeing education for pupils, parents and teachers. Our Plants for People project is We believe that people with lived We support our peer support owned and led by Southampton experience have a wealth of participants to share their residents. The project brings knowledge and expertise which feedback on wider mental people together to form has the potential to transform health services. This year we neighbourhood gardening clubs mental health services. also hosted visitors from a that promote wellbeing and build range of services, including on people’s skills to develop the University Hospital Southampton, spaces where they live. Southampton University and other local Minds, to share their views and influence local and national change. 14
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100% those on our 2018-19 Board of Trustees had their own lived experience of a mental health problem 16
People who used our Transformation Partnership People using italk talking Portsmouth Wellbeing service plan therapies provided photography took part in feedback forums for new information leaflets, The Solent Recovery College’s throughout the year, making sharing the local places that specialist courses are designed in an impact on our services and helped them on their recovery partnership by people with lived the services provided by our journeys. and professional experience. partners. Commissioners and health professionals joined us • O ur new Living with Post “It shows that beautiful things to hear the views from these Traumatic Stress Disorder can grow where something is forums in person. course was developed with broken - just like me with my veterans, their families and mental health.” Our Service User Forum brings their carers. together those who have been Service User, italk supported by Solent Mind to • O ur Dementia courses were co-produced by the staff and share their feedback and help service users of our Remind us shape the charity by co- dementia service. producing our strategies and services. In 2018-19, the Forum: • S at on the recruitment panel when we selected our new Our Solent Recovery Chair of Trustees College ran over • R eviewed our Service User 64 hours Engagement, Diversity and Digital Development strategies of courses each term • S hared their personal experiences to help develop 100% 100% of our peer Hampshire’s NHS Mental Health Sustainability and trainers started off as students 17
Developing our organisation We’ve identified eight areas of our business as our priorities for development: 5 Children and Young People – half of all mental health problems are established by the age of 14, and one in ten children 1 Diversification of Income – growing the share of our income from independent sources, mindful of the reducing budgets between the ages of 5 – 16 has a diagnosable condition. This part of our plan in public authority commissioning under the Government’s is about doing more to promote better life austerity programme; outcomes for children and young people; 2 Campaigning and Influencing – applying our knowledge, expertise and lived experience to do more to reduce the 6 igital – rethinking service delivery, D fundraising, marketing and communications incidence of people needing help with mental health issues; taking on board the digital opportunities 3 Research and Evaluation – measuring our social and economic impact, and how investment in prevention and available now and into the future; early intervention can reduce the escalation of need and 7 Communications – strengthening our resources to raise awareness, break down avoid more costly interventions within the health and social mental health stigma, attract new partnership care system; opportunities, and; 4 Diversity – as mental health issues present particular challenges for BAME and other minority and marginalised 8 orkforce Wellbeing – ensuring the W wellbeing of our staff and volunteers. groups in our society, ensuring delivery of that part of our Vision which states that we won’t give up until everyone experiencing a mental health problem gets both support and respect; 18
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How have we done? Our Community Peer Navigator Lou Richards joined Mind Focussing on our eight priorities has helped us get to share his lived from where we were in 2017 to a position closer to experiences with where we aspire to be by 2020. MPs at the House • O n Diversification of Income, market analysis in 2017 led to of Commons, which increased investment, with a three year plan for increasing helped to present the returns. In 2018-19 we exceeded an increased income generation #BeyondBricks campaign; target of £450,000. This enables us to reinvest that income in calling for changes to the housing services. system to promote better mental health. •W e worked with Mind to train our staff and develop a Campaigning & Influencing Strategy. • In 2017-18 we adopted our first Digital Strategy, and in 2018-19 we agreed a business case for e will also use our developing W a new HR system, implementation of which will campaign skills to help Children and be completed in 2019-20. We will also develop a Young People and parents better new website, offering digital capability for better manage mental wellbeing, and communications and modern service delivery. introduce a new service supporting families. • O ur work towards better Research and Evaluation has meant a new approach to We bid successfully with performance monitoring with an increasing focus our Southampton and on community impact, and more consistency in Portsmouth City Council assessing service user satisfaction, quality and partners to become outcomes. a regional hub for the Time to Change campaign, which we will deliver in 2019-20. 20
• In collaboration with Solent NHS Trust, we also recruited a Research and Engagement Co-ordinator to help us gather more feedback from the people who use our Portsmouth services and ensure that we put people with lived experience at the heart of what we do. •W e also adopted a new Equality, Diversity and Inclusion Strategy and made plans for a new Workforce Wellbeing resource for staff and volunteers with implementation and monitoring a key priority for 2019-20. 21
Partnership Our partnerships are with people using our services, mental health awareness, and earn income through working commissioners, statutory provision of training. and third sector bodies, and Partnerships have the potential corporate donors: to add value and achieve better Working with other •W e help people access the outcomes for the people we information and support serve. We consider the key organisations they need, so that they requirements of an effective “Together” is one of Solent Mind’s can develop the skills and partnership to be: core values, reflecting our belief that we can be more effective when strategies to manage their own health and wellbeing; • A shared vision of what we are trying to achieve, acting in partnership. •W e collaborate with other • S hared values, including Collaborative working with organisations that offer the valuing of partners and like-minded people means we something complementary partnerships, and can offer more to the people we to our own resources and support, learn from others, and capabilities. We know where • G ood quality working provide a range of talents to deliver we have expertise, and relationships. outstanding mental health services. where other agencies can add value, by virtue of their clinical skills and knowledge, their geography, scale and influence or specialist client expertise; •W e work with a range of corporate bodies, further to which we benefit from fundraising, promote greater 22
These key requirements have • T hrough our relations with led to important partnerships: Andover Mind, Havant & East Hants Mind, and Hampshire • T he italk service, which we County Council, residents provide together with Southern throughout Hampshire are able Health NHS Foundation to access advice and support Trust, combines access through our Wellbeing Centres. to clinical expertise with practical strategies to manage •W ith the Rose Road wellbeing, by phone, in Association, we share groups, online or face to face, professional services offering a range of support to through Solent Support meet a variety of needs. Solutions, providing us with quality, resilient and cost- • O ur Portsmouth Support effective support in financial & Recovery Service offers management and IT. advice and support with wellbeing, employment, and dementia care, complementing the clinical services available through Solent NHS Trust. We’re pleased to renew this successful partnership for a further three years from April 2019, and work together to launch the new Positive Minds service in the city later in the year. 23
Partnership working 336 people have attended our Line Managers Working with you course, increasing their confidence We are privileged to have been supported by so many to support staff experiencing a individuals and organisations over the past year, helping us mental health issue to continue to be there for those in our community who really need our support. “Employee wellbeing is extremely important to us at Eastleigh Borough Council, which is why we From powerful national events to passionate community have partnered with Solent Mind to deliver a training fundraising, we are grateful to everyone who has chosen to programme around mental health and employee raise funds for us throughout the year. wellbeing. We have also been fortunate to partner with organisations Solent Mind have been crucial in delivering our who have invited us into their workplaces to deliver wellbeing aims by tailoring our content, being flexible and training. This has allowed us to use our expertise to promote delivering training which has received positive mental health at work, whilst creating a new fantastic feedback from both managers sustainable source of income for our growing charity. and employees. Solent Mind are experts in this area and it really Over the past year we comes across in the training have delivered they provide.” 94 training sessions Learning & Development Specialist - Human in workplace wellbeing, Resources Eastleigh Borough Council ranging from ‘bitesized’ hour long sessions to whole day training 24
for music fans and musicians alike across the five venues of their Southsea event. “Mental health has been discussed far more openly over the last few years and the Dials Roost Heating team think it’s important that we To celebrate Mental Health do what we can to help raise Awareness Week, the team at awareness and help to fund the Roost Heating completed a 50 work that the charity does.” RED January mile bike ride (with en-route Robin Seamer, Dials Festival To beat the winter blues, boiler servicing!), raising an Director 182 people signed up to take incredible £1,562. The team also part in RED January, an annual gave up their time at Solent Fundraisers Luce and Joe challenge to get active in the Mind locations to offer their completed the 12 miles and 25 month of January whilst raising plumbing skills free of charge. obstacles of the iconic Tough money for mental health. Mudder to raise vital funds. 2019 saw our REDers raise “The work Solent Mind does is over £9,600 for Solent Mind! fantastic and you really don’t “We raised almost £700 in the know when you or someone in end and hopefully a few more your family or friendship group donations to come now we’ve might need their help.” completed it. I took on this Tareq Englefield, Roost Heating challenge in memory of my aunty who we lost in Dials Festival October after her long Solent Mind was chosen as battle with mental health.” charity partner for the popular Luce, Fundraiser Dials Festival, who incorporated messages of positive wellbeing 25
Our year in numbers Mayfield Nurseries helped Our Fareham and 120 people Over Gosport wellbeing service supported with mental health and wellbeing 21,000 over issues people viewed our 1000 441 Winter Wellbeing Toolkit on people Facebook people followed our Instagram 48,686 people visited account Over our website 4,000 children and Volunteers gave over young people were supported by Heads Up 540 hours Our Fareham and 17,500 young people’s of their time to our Gosport children and service Advocacy services young persons service Upturn supported in Hampshire, people were supported 154 young people and Southampton and through italk talking their families Portsmouth therapies 26
Rebecca’s story to express my thoughts and feelings. I am learning when Plants For People has changed to step forward and step back my life and it’s a dream come when things happen which I true. I have for years wanted agree or disagree with. to get involved in a gardening project as it helps reduce my I am growing as a person as I anxiety, depression and stress. and my committee can agree on our project and move it On a daily basis I’m having forward in the right direction to difficulty going outside of my turn plans into reality. We can home, mixing and talking in agree on safety, make rules groups of people, talking about and follow them through and my life past and present and allow others to get involved at trusting people to work and their own pace and time. Then socialise with. I have been in we can enjoy and feel proud of fear of being judged, people our achievements in opening a using my anxiety for their own community gardening project. means and generally allowing myself to build and maintain Plants for People combines community development work relationships with people as with gardening to make a lasting friends and also in personal difference to people living on relationships. social housing estates across My recent involvement with Southampton. The service is Plants for People’s Maybush delivered by Solent Mind’s Mayfield Growing Buddies group has Nurseries in partnership with Southampton City Council’s Decent helped break down barriers Communities Team. in trusting people and I’m also getting the confidence 27
Advocacy Financial £924,219 Income Peer Support £174,959 2019 Wellbeing reports Portsmouth £878,255 Therapy and Training £125,011 Consolidated statement of £898,754 Other Charitable Actives £61,946 financial activities: “in our opinion the financial statements give a Plant and Café Sales £133,566 true and fair view of the state of charitable company and Investment Income charities group’s affairs as at 31st £2,657 Employment and IAPT March 2019 and of its incoming £2,244,257 Donations, Legacies and Fundraising resources and application of £192,310 resources, including its income and expenditure, for the year Expenditure then ended.” 2019 Employment and IAPT Trading Activities P E H Wright FCA DChA £2,244,038; 40% £169,245; 3% (Senior Statutory Auditor) for and on behalf of Sheen Donations, Legacies Stickland, Chartered Accountant, and Fundraising Registered Auditors. A copy of £103,546; 2% the report to the Trustees and Portsmouth Audited financial Statements for Therapy and Training £914,570; 16% 2018-2019 are available on our £146,342; 3% website www.solentmind.org.uk, Wellbeing or by request from £876,157; 16% Peer Support 15-16 The Avenue, Southampton, £182,399; 3% SO17 1XF. Advocacy £964,725; 17% 28
Solent Mind GROUP CHARITY Balance sheet 2019 2018 2019 2018 For the year ended 31st March 2019 £ £ £ £ FIXED ASSETS 1,906,440 1,873,698 1,889,197 1,861,442 CURRENT ASSETS Stock 28,575 41,615 - - Debtors 609,929 479,241 576,517 473,223 Cash at Bank 1,166,053 1,082,781 1,074,217 956,677 TOTAL CURRENT ASSETS 1,804,557 1,603,637 1,650,734 1,429,900 CREDITORS – Amounts falling due within one year Creditors (280,301) (341,203) (251,534) (328,325) Deferred Income (421,142) (338,592) (375,040) (260,958) Mortgage (20,814) (18,064) (20,814) (18,064) NET CURRENT ASSETS 1,082,300 905,778 1,003,346 822,553 TOTAL ASSETS LESS CURRENT LIABILITIES 2,988,740 2,779,476 2,892,543 2,683,994 CREDITORS – Amounts falling due after more than one year Mortgage (251,298) (274,872) (251,298) (274,872) PROVISION FOR LIABILITIES (131,053) - (131,053) - PENSION LIABILITY (66,070) (74,945) (66,070) (74,945) TOTAL NET ASSETS 2,540,319 2,429,659 2,444,122 2,334,177 FUNDS Endowment funds 649,554 641,036 649,554 641,036 Restricted funds 117,394 138,126 117,394 138,126 Unrestricted funds 1,452,416 1,329,542 1,356,219 1,234,060 Revaluation reserve 320,955 320,955 320,955 320,955 TOTAL FUNDS 2,540,319 2,429,659 2,444,122 2,334,177 29
Trustees The following provide services to the charitable company: The following were Trustees of the Charity and Directors of Auditors Sheen Stickland, the Company during the year ended 31st March 2019: 7 East Pallant, Chichester, West Sussex, PO19 1TR Chair Ros Cassy OBE (Retired October 2018) John Wilderspin (From October 2018) Bankers Unity Trust Bank, 9 Brindleyplace, Vice Chair Richard Coundley (Resigned January 2019) Birmingham, B1 2HB Vacancy (January 2019 -) Handelsbanken, Treasurer Peter Hanlon (Retired October 2018) 3 Carlton Crescent, Robin Goater (From October 2018) Southampton, SO15 2EY Solicitors Lester Aldridge, Bryan Palmer (Retired July 2019) Russell House, Oxford Road, Jack Wiseman (Resigned May 2019) Bournemouth, BH8 8EX Julie Todd Moore Blatch, Louise Goux-Wirth 11 The Avenue, Polly Hicks Southampton, SO17 1XF Rachel Jessney Sarah Clements Sharon Hill Chief Executive Kevin Gardner and Company Secretary 30
Thank yo We wo u uld like thanks to expr to all th ess ou organis e individu r since ations als and re our wo w h o have rk over suppor possible the pas ted for us t year, m a 26,354 to be ther e for king it suppor p e o ple who t their trusted mental us to health. 31
We’re Solent Mind, the leading mental health charity across Hampshire. We’re here to make sure anyone with a mental health problem has somewhere to turn for advice and support. Solent Mind 15-16 The Avenue Southampton DESIGNED BY: www.ashleyjamesdesign.co.uk SO17 1XF t: 023 8202 7810 e: info@solentmind.org.uk w: www.solentmind.org.uk Follow us on: @SolentMind @SolentMind @SolentMind Registered Charity No. 1081116. Registered with Limited Liability in England and Wales No. 4004500. September 2019 MIN 87
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