Q3 2018 Release Highlights - SAP SuccessFactors HCM Suite | PUBLIC - SAP ...
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SAP SuccessFactors HCM Suite | PUBLIC
Q3 2018 Release Highlights
© 2018 SAP SE or an SAP affiliate company. All rights reserved.
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Table of Contents
3 Executive Overview
4 Workforce Experience and the
SAP SuccessFactors Mobile App
5 Solution Highlights
11 Where to Go for Additional Information
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.
Executive Overview
Digitally Transform Workforce Experiences with
the SAP® SuccessFactors® HCM Suite
We are pleased to announce the following innovations for SAP® SuccessFactors®
HCM Suite, which will help improve workforce agility, inspire performance, and
motivate everyone to deliver your organization’s purpose and mission.
HIGHLIGHTS INCLUDE:
•• Redesigned, intuitive, and innovative Android mobile app
•• New U.S. benefits options for cafeteria savings plans, simplified administration of benefits, and new
notifications that better guide employees
•• Improved support for your global workforce with enhanced multilanguage support for documents
in the SAP Jam™ collaboration platform
•• Expanded use of machine learning (with SAP Leonardo) for enhanced learning recommendations
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.
Workforce Experience and the SAP SuccessFactors
Mobile App
We’re excited to announce our new Employees can leverage enhancements in
SAP SuccessFactors Mobile app for Android. learning and continuous performance manage-
In partnership with Google, we have redesigned ment, thereby supporting ongoing talent and
our Android app to take advantage of more native development across both iOS and Android devices.
Android device functionality. This app gives In addition, employees can search learning courses
employees a familiar, intuitive experience that as part of larger learning programs, creating
translates typical mobile device interactions on-the-go learning that is better aligned with the
such as tapping and swiping into powerful desktop experience. Employees can link courses
actions, functionality, and capabilities of to continuous performance management (CPM)
SAP SuccessFactors solutions. For example, activities and achievements directly on a mobile
the app’s new home screen uses a card-based device, creating a close link between learning and
design that concisely displays relevant information, development and day-to-day performance, even
such as time-off balance or number of hours for employees who are on the go.
logged in a time sheet, and enables employees
to initiate follow-on activities directly from the Download the SAP SuccessFactors Mobile app,
home screen. available for iOS and Android devices.
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.
Solution Highlights
EMPLOYEE CENTRAL GLOBAL BENEFITS reimbursement accounts (DCRA). These accounts
With this release, we have expanded support for allow for employer contributions and catch-up
U.S. benefits with a new top-level benefits pattern contributions, coverage tier levels, and annual and
for Section 125 cafeteria savings plans. This allows per-pay-period minimum and maximum amounts.
employees to choose among a variety of offerings
to create a benefits package that best meets their In addition, we’ve enhanced functionality for bene-
needs and those of their family. fits dependencies with simplified administration
and an improved employee enrollment experience.
We have added health savings accounts (HSA), Benefits administrators may now set conditions
flexible spending accounts (FSA), limited flexible for enrolling or not enrolling in benefits plans from
spending accounts (LFSA), and dependent care a new benefits dependency page.
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.
EMPLOYEE CENTRAL SERVICE CENTER HR professionals can now add internal notes
In this release, we have updated our HR help desk or attachments to tickets that are not visible
experience to harmonize the user experience to the employee who submitted the ticket. This
across solutions. This aligns the HR professional enables agents to collaborate with colleagues
experience with the rest of the SAP SuccessFactors while resolving a ticket, without bothering the
solutions, and it provides enhanced usability and related employee. For full transparency, the HR
channel support with “live activity” (matching professional can choose whether to share
caller information on incoming call notifications) these comments with the employee.
and new e-mail response options. In addition,
we now offer a unified ticket list and the ability to
restrict access to subtickets.
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.
VISA AND PERMITS MANAGEMENT process their dependents, new data query
In this release, we’ve added enhancements to and export options for transactional data, new
simplify and improve the employee experience advanced cost analysis functionality, and new
and to optimize HR service delivery options, such connectivity options for business-to-government
as new notification features, a new dashboard for (B2G) activities.
HR professionals, the ability for employees to
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.
RECRUITING functionality to manage one-to-many, responsive
We have continued to evolve our candidate e-mail marketing campaigns to candidates so
relationship management capabilities embedded recruiters and sourcers can engage with talent
in the SAP SuccessFactors Recruiting solution pools and track campaign results for deeper
and are happy to announce e-mail campaigns. CRM insights.
This builds on the one-to-one correspondence
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.
LEARNING applying machine learning algorithms. Employees
We have added personalized learning recommen- help maximize relevance by indicating topics of
dations enabled by machine learning capabilities interest, which focuses the recommendations
with SAP Leonardo. These targeted recommen- engine on delivering best-fit learning recommen-
dations are based on taking what we know about dations that match their preferences.
an employee, such as their learning history, and
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.MULTILANGUAGE SUPPORT FOR SELF-SERVICE automatically based on their preferred language.
KNOWLEDGE ARTICLES For example, HR can provide benefits information
This release includes enhancements to drive in the employee’s preferred language, which helps
HR efficiency and employee experience by with understanding and clarity. The SAP Jam
providing access to self-service information with mobile app now offers multilanguage support
the SAP Jam™ collaboration platform. There is for documents, automatically presenting the
new support for multilanguage knowledge-base user with the correct language version of the
articles. Content owners can provide pretranslated document, based on the employee profile.
knowledge articles that are presented to users
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.Where to Go for Additional Information
RELEASE DETAILS, WEBINARS, AND MORE For the SAP SuccessFactors Professional Edition
For details and information on other enhancements solution, some features may not be available or
in the Q3 2018 release, please see the full may become available at a later date.
“Release Information Document” in our customer
community. Please note: All product features and delivery
dates mentioned within represent current product
You can also register and listen to the recordings development expectations only and not a delivery
of our information-packed Release Information commitment. You should base your purchasing,
Webinars moderated by the product managers. administrative, and configuration decisions solely
If you are not already a member of the customer on functionality that is currently available.
community, please register at community
.successfactors.com to get access to product
information and engage in discussions with
your peers.
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.Follow us www.sap.com/contactsap Studio SAP | 57659enUS (18/07) © 2018 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they should not be relied upon in making purchasing decisions. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. See https://www.sap.com/copyright for additional trademark information and notices.
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