PRODUCT DEVELOPMENT FOR A SPACE-SAVING DAYBED - DIVA
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Product development for a space- saving daybed Produktutveckling för en platseffektiv dagbädd Anund Fernando Faculty of Health, Nature and Engineering Science Degree project for Bachelor of Science in Innovation and Design Engineering Bachelor Thesis, MSGC12, 22.5 credits Supervisor: Johan Strandberg Examiner: Professor Leo de Vin Date: 2020-06-14 Pages: 53
Abstract This thesis documents a product development project as a Bachelor of Science in Innovation Technology and Design engineering degree. The thesis was written during spring 2020 at Karlstad University. The project was conducted on behalf of IKEA of Sweden with the goal of developing a new daybed. Daybeds are versatile furniture that can convert a living room into a bedroom in just a few seconds. The current daybeds at IKEA cannot be separated into two single beds and still maintain the same height level to enable dual sleeping. This function is something that many customers have requested and desired. The goal of this project was to develop a daybed that can be separated into two single beds and maintain the current functions of a daybed. The project has been conducted with the use of a project model that includes the following phases: planning, pre-study, requirement specification, concept generation, concept selection as well as layout construction. The final phase of the project included the handing in of this thesis, an exhibition and a presentation. A pre-study was conducted to establish the past research, functions, shapes, sizes, new possibilities etc. These were identified and transformed into demands and wishes to create a requirement specification which was used as a foundation for the concept generation. The concept generation provided various ideas for previously established sub functions. These were then combined to create complete concept solutions for the new daybed. By utilising known screening methods only a few concepts remained. These were presented to the outsourcer and a final concept was chosen for further development. The chosen concept takes inspiration from the simple space-saving methods of stacking and folding. This concept meets all the demands and most of the wishes in the requirement specification. A prototype in scale 1:10 and a CAD-model was made to better present the concept. The concept consists of two almost identical beds where one is assigned as the bottom bed and the other is the top bed. To use them as a daybed they need to be stacked on top of each other in which the top bed is placed upside down. Recommendations for further work with the concept are also presented in the thesis.
Sammanfattning Denna rapport dokumenterar ett produktutvecklingsprojekt som en högskoleingenjörsexamen inom innovationsteknik och design. Rapporten skrevs under våren 2020 vid Karlstads universitet. Projektet genomfördes på uppdrag av IKEA of Sweden med målet att utveckla en ny dagbädd. Dagbäddar är mångsidiga möbler som kan omvandla ett vardagsrum till ett sovrum på bara några sekunder. De nuvarande dagbäddarna hos IKEA kan inte separeras till två enkelsängar och samtidigt bibehålla samma höjdnivå för att möjliggöra dubbelsängs-sovande. Denna funktion är något som många kunder har begärt och önskat. Målet med detta projekt var att utveckla en bäddsoffa som kan delas upp i två enkelsängar och fortfarande bibehålla befintliga dagbäddars funktioner. Projektet har genomförts med en projektmodell som inkluderar följande faser: planering, förstudie, kravspecifikation, konceptgenerering, konceptval samt layoutkonstruktion. Den sista fasen av projektet inkluderade inlämningen av denna avhandling, en utställning och en presentation. En förstudie genomfördes för att fastställa tidigare forskning, funktioner, former, storlekar, nya möjligheter etc. Dessa identifierades och omvandlades till krav och önskemål för att skapa en kravspecifikation som användes som underlag för konceptgenereringen. Konceptgenereringen tillhandahöll olika idéer för tidigare etablerade underfunktioner. Dessa kombinerades sedan för att skapa kompletta konceptlösningar för den nya dagbädden. Genom att använda kända sållningsmetoder återstod bara några få koncept. Dessa presenterades för uppdragsgivaren och ett slutligt koncept valdes för vidareutveckling. Det valda konceptet hämtar inspiration från de enkla utrymmesbesparande metoderna för stapling och vikning. Detta koncept uppfyller alla krav och de flesta önskemål i kravspecifikationen. En prototyp i skala 1:10 och en CAD-modell skapades för att bättre presentera konceptet. Konceptet består av två nästan identiska sängar där en är nedre sängen och den andra är övre sängen. För att kunna använda dem som en dagbädd måste de staplas ovanpå varandra där den övre sängen placeras upp och ner. Rekommendationer för vidare arbete med konceptet presenteras också i rapporten.
Table of Content Abstract ..............................................................................................................................................3 Sammanfattning..................................................................................................................................4 1. Introduction ................................................................................................................................7 1.1 Background .........................................................................................................................7 1.2 Problem Definition ..............................................................................................................7 1.3 Purpose ...............................................................................................................................7 1.4 Objectives ...........................................................................................................................8 1.5 Delimitation ........................................................................................................................8 2. Methodology...............................................................................................................................9 2.1 Project Plan .........................................................................................................................9 2.1.1 Time Management .......................................................................................................9 2.1.2 Risk Assessment ..........................................................................................................9 2.2 Pre-study ........................................................................................................................... 10 2.2.1 Literature Study ......................................................................................................... 10 2.2.2 Customer Feedback.................................................................................................... 10 2.2.3 Function Analysis ...................................................................................................... 11 2.2.4 Competitor Product Analysis ..................................................................................... 11 2.2.5 Brand DNA Analysis ................................................................................................. 12 2.3 Requirement Specification ................................................................................................. 12 2.3.1 Olsson’s Criteria Matrix ............................................................................................. 12 2.3.2 Weight Determination Matrix .................................................................................... 13 2.4 Concept Generation ........................................................................................................... 13 2.4.1 Idea Generation.......................................................................................................... 14 2.4.2 Morphological Matrix ................................................................................................ 15 2.5 Concept Selection .............................................................................................................. 16 2.5.1 Concept Evaluation and Screening ............................................................................. 16 2.5.2 Gate Meeting ............................................................................................................. 17 2.5.3 FMEA ....................................................................................................................... 17 2.6 Layout Construction .......................................................................................................... 18 2.6.1 Calculations ............................................................................................................... 18 2.6.2 Modelling .................................................................................................................. 18 2.6.3 CAD Modelling ......................................................................................................... 18 2.6.4 Concept Description................................................................................................... 19 3. Result........................................................................................................................................ 20 3.1 Project Plan ....................................................................................................................... 20 3.1.1 Time Management ..................................................................................................... 20
3.1.2 Risk Assessment ........................................................................................................ 21 3.2 Pre-study ........................................................................................................................... 21 3.2.1 Literature study .......................................................................................................... 21 3.2.2 Customer Feedback.................................................................................................... 23 3.2.3 Function Analysis ...................................................................................................... 24 3.2.4 Competitor Product Analysis ..................................................................................... 25 3.2.5 Brand DNA Analysis ................................................................................................. 27 3.3 Requirement Specification ................................................................................................. 28 3.3.1 Olsson´s Criteria Matrix............................................................................................. 29 3.3.2 Weight Determination Matrix .................................................................................... 30 3.4 Concept Generation ........................................................................................................... 30 3.4.1 Idea Generation.......................................................................................................... 30 3.4.2 Morphological Matrix ................................................................................................ 33 3.5 Concept Selection .............................................................................................................. 38 3.5.1 Concept Evaluation and Screening ............................................................................. 38 3.5.2 Gate Meeting ............................................................................................................. 39 3.5.3 FMEA ....................................................................................................................... 40 3.6 Layout Construction .......................................................................................................... 40 3.6.1 Calculation ................................................................................................................ 41 3.6.2 Modelling .................................................................................................................. 43 3.6.3 CAD Modelling ......................................................................................................... 43 3.6.4 Concept Description................................................................................................... 45 4. Discussion................................................................................................................................. 48 5. Conclusion ................................................................................................................................ 50 Acknowledgment .............................................................................................................................. 51 Reference list .................................................................................................................................... 52 Appendices Appendix 1: Project Plan Appendix 2: Competitor Product Analysis Appendix 3: Sketches Appendix 4: Calculation
1. Introduction This project is a Bachelor Thesis that summarizes the Innovation and Design program provided by Karlstad University. The project took place in the spring of 2020 within the course Degree for Bachelor of Science in Innovation and Design (MSGC12) which contains 22.5 credit points. The project was conducted in collaboration with IKEA of Sweden. 1.1 Background The IKEA daybeds are a range of versatile products that can be used both as a sofa, a single bed or a double bed when extended. They are very popular for customers that live in a small space and need to use a room both as a living room during the day and a bedroom during the night. They are also often used in children’s room and in guestrooms. Today the IKEA daybeds can’t be used to create two separate single beds which in some situations is preferred by the customers. The current construction needs to stay together because the parts support each other during use. 1.2 Problem Definition The main problem formulations for the project are; - How can a daybed be designed to create two separate single beds and keep all the current functions of daybeds? - How should the daybed be constructed to enable the two mattresses to be on the same height in order to secure a good function for dual sleeping? 1.3 Purpose The purpose of this project is to investigate and find the most suitable solutions for the new daybed. Although, the main purpose is for the student to learn how to apply the product development process in real life projects. 7
1.4 Objectives The goal of this project is to develop a daybed that can perform all the functions of the current daybeds but also provides the user with the option to create two separate single beds. Another goal is to provide IKEA with a concept that they can take further to production. The student’s goal is to do a deliberate and professional work using the methodology of the design process. The aims and objectives of the thesis work are; • Get an understanding of the structure and functions of the existing daybeds. • Investigate if there are any current mechanics that can be implemented into the new concept. • Generate, develop and validate detailed construction of the selected concept. • The solution should be feasible and approved by the outsourcer. The project will contain 600 hours and is estimated to be completed in 2020-06-07. The final presentation will take place in 2020-05-27 and the final report will be handed in on 2020-05- 25. 1.5 Delimitation Since the problem formulation is very broad and therefore would take more than the available time, the project will have a couple of delimitations. The concept will not address the following: • Manufacturing – since this might restrict the concept generation. • Ergonomics – regarding the comfort, since this has more to do with the mattress. The concept will take ergonomics in account if certain unnatural movements are needed for it to work. 8
2. Methodology The project is based on the product development process and complies with the engineer and industrial designs way of work. The methodology is shaped from the design process according to Johannesson et al. (2013). In Figure 1 there is a simplified picture of how the project is divided into parts and how it was conducted. Figure 1. A simplified visualization of the included phases 2.1 Project Plan In the early stages of the project a time plan was created containing the vital phases that a design process should contain. A project plan was made which included the titles: background, goal, organization, project management, risk assessment and document management according to Eriksson & Lilliesköld (2004) theories. A project plan is used to help structure a project and illustrate the different phases. 2.1.1 Time Management The primary tool when creating the time plan was establishing a Work Breakdown Structure (WBS), a valuable method to help display the different parts of the project. According to Eriksson & Lilliesköld (2004) a WBS will help answer the question “What needs to be done for the project to be concluded?” Afterwards an analysis was made to identify what kind of dependencies the various parts have. With this information as well as an estimation of necessary time allocation a GANTT- schedule was created. A GANTT-schedule helps identify the different parts across a timeline and gives a greater general picture of how the project will unfold (Johannesson, et al, 2013). 2.1.2 Risk Assessment A risk assesment was made using Eriksson & Lilliesköld (2004) theories about what in Swedish terms is called Miniriskmetoden. It includes the problems that could occur as well as 9
the actions that will be taken if they were to happen. The risk assessment is a tool that was updated throghout the project. 2.2 Pre-study The pre-study is used to find the needs for all the products life cycle phases and convert them into technical criteria. During the allocated time for this phase as much information as possible is assembled. The collected information surrounds the main subject and will provide a base to construct primary and secondary requirements in a criteria matrix as stated by Johannesson et al. (2013). 2.2.1 Literature Study Literature studies analyses scientific articles, books and reports which gives descriptions or statements related to the specific topic at hand. The purpose with the studies is to get insight on the important literature that have been published in a certain subject. Through this analysis a more informed opinion can be developed, and a broader perspective will be achieved which Milton & Rodgers (2013) explains in their book Research methods for product design. The focus of the pre-study for this project was on IKEA’s current daybeds, the competition and space-saving teqniques for furniture. With the help of the research from Milton & Rodgers (2013) an iterative four step process could be used. The applicable steps are; 1. Problem - What needs to be studied? 2. Search - Where can valuable content for the subject be find? 3. Evaluation – What information is relevant? 4. Analysis and intrepretation – What is the mening of the information and how can it be applied in this project? Inatially studies were made on what methods should be used for the work with researching, sketching and prototyping etc. thereafter studies in areas such as functionality, various space- saving techniques and construction were made. Complementary studies were made throughout the phase because of the difficulty to predict all necessary data at the start of the project. 2.2.2 Customer Feedback Customer feedback is a gift that can be used as a strategic tool by a designer. When a customer buys a product and feel satisfaction or diss satisfaction, they have the option to either inform the seller or stay quiet. If the user chooses to write about their experience with the product then the seller has the chance to ensure that it does not happen again by implementing some form of solution to the problem (Barlow & Møller, 1996). The analysis 10
was done using the customer feedback provided by IKEA on their daybeds. It was divided into positive and negative feedback. Through the analysis, critical feedback could be extracted and were taken into consideration during the creation of the requirement specification. 2.2.3 Function Analysis When creating a product, it is important to figure out why the product exists, its main purpose and how it can be obtained. A product can be divided into one main function and sub functions. Without the main function none of the other functions can be obtained. Together they build a hierarchy which can be illustrated using a tree structure, see Figure 2. This structure helps the interpreter understand the questions “How” and “Why” (Österlin, 2016). Figure 2. The functions divided in a tree structure (Österlin, 2016) 2.2.4 Competitor Product Analysis According to Johannesson et al. (2013) product information regarding competing products are essential when conducting a product development. It is also needed to find known technichal solutions. An easy tool to use when analysing the different companies and their products is through a table. This table contains the company’s name, the product, the price, it´s size, the various functions and eventual comments. The analysis was conducted by visiting the stores or their websites. With the help of the outscorcer an appropriate list of rival products were established. A very common mistake when conducting a competitor product analysis is too focus too much on the technology surrounding the product and not on the user needs. Using the information collected, both the strenght and the weaknesses of all competing products can be determined. The summary can then be used to examine the issues that needs to be adressed when developing the new product (Milton & Rodgers, 2013). The goal of the competitor product analysis was also to try and define the functions and shape that is needed for a product to be classified as a daybed. 11
2.2.5 Brand DNA Analysis This type of analysis is carried out to explore the design language, signifiers that conveys a brand and how the brands values are portrayed through the product. Brand DNA analysis is used to discover all the different aspects of a branded product through the data collected from customer feedback and design analysis (Milton & Rodgers, 2013). The evaluation is applied through different perspectives: • Aesthetics – Sensorial perspective • Interaction – Behavioural perspective • Performance – Functional • Construction – Physical perspective • Meaning – Mental perspective Since IKEA has a very wide variety of products even in the daybed assortment, the brand DNA analysis was only done on Hemnes daybed which is their most popular daybed (IKEA, 2020). 2.3 Requirement Specification In this phase of the project a specification on what needs to be accomplished was made. A well described specification provides a great basis for the concept generating as well as a reference for the assessment of the conclusive solutions (Johannesson, et al., 2013). According to Österlin (2016) a requirement specification has to be distinct, but should not be too limiting since that could lead to absent guidens or that the concept gets to restricted with demands and wishes. The creation of the requirements specification was an iterative process because the knowledge regarding the various subjects continuously grew. 2.3.1 Olsson’s Criteria Matrix With the aim to create a check list for the requirements, Olsson’s Criteria Matrix was used. According to Johannesson et al. (2013) Olsson’s matrix includes the criteria areas which needs to be considered. These criteria areas compose of the product’s various life cycle phases. For every life cycle phase there are four different aspects that needs to be taken into consideration: process, environment, society and economy. See Table 1. Every cell represents a potential product aspect under the analysed life cycle phase. These cells are later used as a check list when formulating eventual criteria. Cells that are regarded as irrelevant are later excluded from the matrix. 12
Table 1. Olsson's Criteria Matrix (Johannesson, et al., 2013) Aspects Life Cycle Phase Process Environment Society Economy Creating (development, construction 1,1 1,2 1,3 1,4 etc.) Production (manufacturing, assembly, 2,1 2,2 2,3 2,4 storage etc.) Distribution (sales etc.) 3,1 3,2 3,3 3,4 Usage (installation, maintenance etc.) 4,1 4,2 4,3 4,4 Disposal (recycle, destruction etc.) 5,1 5,2 5,3 5,4 2.3.2 Weight Determination Matrix When creating a requirement specification, it is easy to become subjective, even though most try to be as rational and objective as possible. According to Johannesson et al. (2013) the Weight Determination Matrix can be utalized to avoid the occurence of subjectiv assesments. This matrix is based on pair-wisely comparison, considering every established criteria. The criterias are placed in both the rows and columns of the table, see Table 2. The two different criterias that are compared shares the value 1. If one is more important than the other it will receive the whole value 1, but if they are deemed equally important then they both receive the value of 0.5 each. After all criterias have been compared the assigned values are added in rows. The evaluation criteria with the highest sum therefore recieves the highest weight and is deemed most important out of all the stated criterias. Table 2. An example of the Weight Determination Matrix Criteria A B C D Sum Sum/Tot Wish A - 1 0.5 0.5 2 0.33 Wish B 0 - 0 0.5 0.5 0.08 Wish C 0.5 1 - 1 2.5 0.42 Wish D 0.5 0.5 0 - 1 0.17 Tot 6 1.00 2.4 Concept Generation The concept generation is the central phase for the product development process. It is in this phase where most of the idea invention is carried out and most of the creativity is spent here. 13
In some contexts, it is mentioned that chaos and total freedom is the winning concept when it comes to concept generation. These are important ingredients, but they need to be implemented in a result-oriented process which provides an underlying structure (Michanek & Breiler, 2007). 2.4.1 Idea Generation Mood Board The first stage in the concept generation was to create a mood board. According to Cassidy (2011) mood boards are used frequently in design industries. Mood boards can be used in many ways but in this instance, it was used to facilitate creative and innovative thinking. A summarizing collage was made to establish which aesthetics, meanings and feeling the future concept should inherit. Creative Methods The second stage in the concept generation was to create as many ideas as possible. The main methods that were used were “Brainstorming” and “Brainsketching”. Both these methods are quick and simple ways to create a large number of solutions. The problem was divided into sub functions when explained to the participants. Each sub function was then processed in both the main methods. In the book called Creativity for Engineers (Dhillon, 2006) states that a group of 8-12 individuals are optimal to get the best result when using the brainstorm method. There are guidelines that need to be followed during an idea generation session. Michanek & Breiler (2007) states that there are creative “do’s” and “don’ts”. Do’s • Come up and fly – let go of all repression and let the ideas fly • Produce many ideas – quantity before quality is the focus in the beginning • Take notes/ visualize the ideas – preserve all the ideas • Shoot – in this case it is okay to act before thinking Don’ts • Criticizing and evaluating – don’t criticize other ideas, the evaluation comes later • The leader always knows best – don’t say what the boss wants to hear • Everyone talking in sequence – it is okay to interrupt each other 14
• Analysing – everything does not have to be thought through the whole way Brainstorming This method is performed in a group. By using this technique, a large amount of ideas are expected. All type of critics as well as judgements are prohibited from this exercise since the goal is to get as many ideas as possible regardless of the absurdity. The ideas are either written or drawn on, for example post-it notes. Afterwards they are displayed in a way that everyone in the group can observe what the others have come up with. Thereafter the different ideas can be categorized in groups with similar ideas. If the concepts are regarded as insufficient then the process can be repeated (Österlin, 2016). Brainsketching This method has been proved useful when there are certain individuals in the group who are shy or quiet, which could lead to suggestions or ideas being left out. To perform this method all participants, need to sit around a table with their own paper. The person leading the session begins with formulating the problem. When everyone is agreed on the problem, a timer is set on 5 minutes and the partakers proceeds to draw up their ideas simultaneously. When the timer stops the papers are passed to the next person and the timer restarts. Now everyone have the chance to see what the participant ahead of them has drawn/ written and either build on those ideas or take inspiration from them. This process is then repeated until the leader has sufficient ideas to further the project (Dhillon, 2006). 2.4.2 Morphological Matrix A morphological matrix is a tool that is used to establish all the possible combinations of solutions regarding the sub functions stated in the function analysis. This method is done by inserting the sub function and their respective partial solution alternatives into the matrix, as shown in Table 3. Afterwards, lines are drawn through all the total solutions. Then sort out all the total solutions that fulfil the stated requirements for the product and have geometrical as well as physical compatible sub solutions. The last step is to eliminate the total solutions that are evidently inept (Johannesson, et al., 2013). Table 3. An example of a morphological matrix (Johannesson, et al., 2013) Sub function Partial solution alternatives Function 1 Solution A Solution D Function 2 Solution B Solution E Solution G Function 3 Solution C Solution F 15
2.5 Concept Selection In this phase the suggested solutions that have been produced during the concept generation are evaluated based on the demands and wishes that have been stated in the requirement specification. The suggested solutions are screened, and a winning concept will be selected for further development (Johannesson, et al., 2013). 2.5.1 Concept Evaluation and Screening According to Johannesson et al. (2013) the first step in the evaluation process is “elimination of bad solutions”. This part of the process can be helped if a rough screening of the solutions already been made in the conclusion of the idea generation. In the elimination process the solutions will be analysed on whether they: • solve the main problem • meet the requirements in the requirement specification • are feasible in reality • are below the cost ceiling • are favourable regarding the environment, safety and ergonomics • fit the company product program The elimination is done using the elimination matrix according to Pahl and Beitz. See Table 4. Table 4. Elimination matrix according to Pahl and Beitz (Johannesson, et al., 2013) Page Elimination matrix for: Elimination criteria: [+] Yes [-] No Solves the main problem Meets the requirements [?] More info needed Safety and ergonomics Enough information [!] Verify requirement specification Under cost ceiling Fits the company Decision: [+] Pursue solution [-] Eliminate solution [?] Seek more info Solution Feasible [!] Verify requirement specification Comment Decision 1 + + + + + + + + 2 + + - - 3 + + ? + + + + ? 4 + ? + + + + + ! The next step in the evaluation process is done by applying Pugh’s relative decision matrix. With the help of this tool the amount of solutions will be further reduced. In a relative 16
decision matrix, the selection is based on relative comparison between the various solutions. The selection criterion that are formulated in the matrix should emanate from the requirement specification, with focus on the critical problem that the product should solve. All formulated selection criteria are inserted to the matrix with all the alternative solutions. A reference solution (DATUM) is also chosen and inserted. The reference solution should be a well-known product, which in this project could be Hemnes daybed from IKEA. Every alternative solution is then compared to the reference solution. Depending on whether the alternative solution is better (+), as good as (0) or worse (-) than the reference solution, the appropriate symbol is given. Afterwards all the results from the different comparisons are added into a cumulated net value and ranked as shown in Table 5. Table 5. An example of a relative decision matrix according to Pugh (Johannesson, et al., 2013) Criteria Alternatives 1 [ref] 2 3 4 5 Wish A D - + 0 - A Wish B + + - + T Demand D U 0 - - + Wish E M - 0 - + Sum [+] 1 2 0 3 Sum [0] 1 1 1 0 Sum [-] 2 1 3 1 Net value 0 -1 1 -3 2 Ranking 3 4 2 5 1 Proceed no yes no yes 2.5.2 Gate Meeting After the relative decision matrix had provided a few concepts that could be proceeded, a presentation was created with descriptions and images of the concepts. This document was then presented to the outsourcer and together with the project manager a decision was made on which concept that should be selected. 2.5.3 FMEA Before further development of the selected concept could take place, a Failure Mode Effect Analysis (FMEA) needed to be made. According to Tonnquist (2018) this method helps identify and remove errors before they transpire. This tool is usaully used for design, production and development. The FMEA answers questions regarding severity, occurrence and possibility of scenarios that could emerge. 17
2.6 Layout Construction During this phase the final development is completed, and the concept is realized. Hallgrimsson (2012) implies that the process is iterative whereas the physical models explore the different functions and Computer Aided Design (CAD) is implemented to establish the remaining or surfaced problems. The purpose is also to identify eventual defects with the concept that have not yet been observed. The later a problem surfaces during a project, the more expensive it will be to rectify. Therefore, it is extremely important to maintain good communication between factory, outsourcer and costumer. This way the risk of a problem occurring is minimized (Hallgrimsson, 2012). That is why close contact was kept amongst all involved during this phase of the project. 2.6.1 Calculations Most of the calculations for the concept were done with the help of data provided by Granta Design (2019). Using the book Formler och tabeller för mekanisk konstruktion (Björk, 2017) the right formulas could be implemented. With the merits from the calculations, a graph could be created for the material selection of each part. These graphs were created using CES Edupack 2019 by Granta Design (2019). 2.6.2 Modelling The model was examined on the aspects of form and function. This process was iterative and needed adjustments were made along the way. Sketch models are created using simple materials to create a better feeling surrounding the measurements and shapes. These does not need to be constructed in the intended material but are created with materials that are easy to shape, such as cardboard or clay. The models provide another way to visualize the concepts and the functions to others (Hallgrimsson, 2012). The main function of the prototype was to show the different functions of the product to others during the exhibition. 2.6.3 CAD Modelling The program used for the CAD modelling was Creo 5.0. With the knowledge gained during the course Construction Mechanics II (MSGB37) at Karlstad University, the right methods could be applied. The use of the top-down technique makes it easy to tie the various parts together, and in that way make smoother and controlled changes to the different parts without receiving error messages or causing any extra work. 18
2.6.4 Concept Description This was the final part of the project in which the full concept was presented. A description was formulated to help understand the different functions and material suggestions were made to the outsourcer. 19
3. Result The following chapter features the result of the methodology and the solution propositions that emerged during the process. All of this was then accumulated into a final concept. 3.1 Project Plan 3.1.1 Time Management In the beginning a preliminary time plan was created to present the project from start to finish. The schedule is based on predetermined dates for deadlines and submissions together with the own experiences of how time consuming each phase usually is. The time plan could be followed accordingly with a few minor adjustments along the way. The report was written alongside all the stages of the project. Below a WBS-schedule is presented, which illustrates the projects phases and the respective tasks that were conducted during the project. See Figure 3. The phases where structured according to when they will take place during the project and were reused to make a PERT- schedule. In Figure 4 a critical line is presented using the PERT-schedule. See Appendix 1 for the whole project plan which was prepared in the first stage of the project. Figure 3. WBS-schedule Figure 4. PERT-Schedule 20
3.1.2 Risk Assessment The risk assessment showed that risk 1,2 and 3 had the highest chance of occurring as shown in Table 6. To handle these risks and prevent them from happening, the stated adjustments were executed. Table 6. Risk assessment of the project # Risk P C R Adjustment R1 The time plan does not hold up for various 3 5 15 Continually update the time plan and check the reasons available time R2 Problem with collecting information 4 3 12 Check with the outsourcer if they have relevant information. Also, check the available studies in the library´s data base R3 Diffuse problem formulation 4 3 12 Discuss the problem formulation with the outsourcer and make it clear R4 Insufficient resources 2 3 6 Ask the outsourcer and discuss with the supervisors what the available resources are R5 Lack of communication with supervisors 2 3 6 Have contact with multiple employees at (due to illness etc.) IKEA and contact supervisor at the university R6 Not achieving the goals of the project 2 5 10 Continuous follow-up with the supervisors R7 Malfunction with documents Update the different versions and create back ups R8 Problem with generation plausible concepts 2 4 8 Discuss it with the supervisor at the university and investigate if there are other concept generation methods R9 The outsourcer is unhappy with the project 1 4 4 Keep the outsourcer updated during the project and involve them in the concept selection R10 The project manager is unable to conduct 1 5 5 Adjust the time plan accordingly the project (due to illness etc.) 3.2 Pre-study This is where the results from the pre-study is presented. 3.2.1 Literature study The literature study was conducted using Diva-portal which is an archive for research publications and student assignments. Data bases such as Google Scholar and One Search were also used for the research. The words and subjects used in the searches were chosen through discussions with the outsourcer and own thoughts on necessary background information. Space-Saving Furniture According to Astonkar & Kherde (2015) more and more people are moving to the central parts of the city due to better employment opportunities and a progressive lifestyle. Because 21
of this movement there is less free space in the inner cities which usually results in smaller apartments for the inhabitants. Transformable space-saving furniture is therefore in high demand. These kinds of furniture provide one product with multiple functions. What Astonkar & Kherde (2015) also realized was that the space-saving furniture could be optimized by integrating them with the structures and layout of the buildings. The History of Daybeds In the article The Humble Daybed Has A Storied History, Endick (n.d.) states that the daybed has long been an essential furniture for many homes and have served various purposes. The exact description is rather vague but to get a better understanding on what could be categorized as a daybed just imagine any seating furniture that can be rearranged into a bed. Although the modern daybed is somewhat basic in its design it is functional. Daybeds look a lot like sofas but with a more sturdier looking frame and contains a linked spring that provides the possibility of converting it into a double bed. The different frames vary depending on design and purpose but is usually made in wood or metal. According to Endick (n.d.) almost every ancient culture utilized some form of daybed. It predates all sofas and was initially created for a place to relax. In ancient Greece, the daybeds were used in rooms of socializing. The basic intention was to create a furniture where one could sit or lounge. Modular design According to Kamrani & Salhieh (2002) a modular design can be defined to break down a design problem into as independent parts as possible. Modular products are products that carries out different functions by combining separate building blocks. The core in this type of product should be well thought through and able to cope with the other building blocks. Every component that is designed using the modular design method should support one or more functions. Thus, it is important that a function analysis is created to establish a main function along with sub functions. Folding design There are many space-saving techniques but perhaps the most useful one according to Li et al. (2015) is the folding technique. This technique is applicable in many ways and offers plenty of solutions for various geometric problems. The main problem is that rigid parts cannot be bended and therefore is not applicable to folding. If the rigid parts are combined with hinges this is no longer a problem and the parts can be folded in a controlled manner. The hinges provide certain movements that need to be constrained and these movements usually need extra space to operate without colliding with the surroundings. The folding technique can be 22
rather complicated depending on the product. To solve these problems a good spatial awareness and a great foresight of the dynamic changes of the shape is helpful. Furniture development In the book Furniture Design: An Introduction to Development, Materials and Manufacturing, it is stated that there are many various aspects that needs to be taken into consideration when developing a new furniture. These aspects are mainly functional and technical but the one aspect that is most prominent in the furniture world is the aesthetics. Most customers want a furniture that can be described as both beautiful and innovative. Nowadays furniture is much more than just a tool for sitting, resting, structuring and holding, it has become a decorative item as well. Because of this the semantic facets are incredibly important. Although, developing a furniture that is functionally, technically and visually appealing is a hard task and usually one aspect excels more than the other two. Thus, identifying the most important aspect is essential, especially if the project has a small budget or limited time (Lawson, 2013). Joints According to Podskarbi et al. (2016) joints are a vital part for strength, technical and operational functions in furniture constructions. The effectiveness of joints can be enhanced if the number of links are increased and the toughness of construction can be improved by increasing the thickness of the used material. Joints are in most cases the weakest parts in a construction and the quality of the joints are usually the determining factor for the durability of the end product. The general requirements for connections on a construction are that they should be easy to assemble and disassemble, have a short number of components, fulfil the aesthetic wishes as well as being externally invisible. There are many different joint solutions, but the most known ones are glue, catch, wedge, screw & bolt, spring as well as magnet. These solutions also come in various portrayals. Finding the optimal joint for a construction is not always easy but the best way is typically to observe the prior products or products that closely resembles the new construction. This way a statement on what works and what can be improved is more easily made. 3.2.2 Customer Feedback With the help of an excel file provided by IKEA, 2059 costumer reviews of the Hemnes Daybed could be read. The comments were read and then assorted together into the most fitting description. The review was only regarded if the complaint or praise was repeated by different costumers at least 25 times. This way, incidents or malfunctions that are deviations 23
could be screened. The descriptions were then divided into positive and negative feedback. See Table 7. One subject that the costumers had problems with agreeing on was the complexity of the assembly of the daybed. Table 7. Costumer Reviews of Hemnes Daybed Hemnes Daybed Positive Negative The product is perceived as functional and The beam in the middle of the construction practical due to its many functions. is weak and twists easily. It comes off as robust and a high-quality Some of the screws in the construction product due to the material and sturdy frame. seems to be lacking in quality and gets loose. Many customers mention the storage space A few customers mention that the height of as convenient and excellent size. the daybed when contracted is a bit high, mostly for children. The products quality and functions match Some customers wish that the product could the price. be separated into two separate beds, which currently is not possible. The slats are perceived as flimsy and brake easily. 3.2.3 Function Analysis The products main function was defined first. Afterwards, the sub functions could be stated by dividing the main function and in that way all necessary properties for the new product could be specified. See Figure 5. The main function of a daybed was defined as a furniture that “relieves the body”. The sub functions were to create identity, provide storage, provide rest place and enable separation. 24
Figure 5. Function analysis of a daybed 3.2.4 Competitor Product Analysis During the competitor product analysis, it emerged that the look and functions of the daybeds vary and comes in all shapes and sizes. Most products on the market might fulfil a lot of criteria but usually lack in at least one certain area, see Table 8. This has proven to be very different from daybed to daybed and is diverged between functions such as storage, back rest and extra beds. In some cases, the daybeds even looked more like a sofa bed, see Figure 6. A more detailed competitor product analysis can be seen in Appendix 2. 25
Table 8. Analysis of the competitor products Product Positive Negative Value Vantinge (Jysk, • No mattress needed • Low height High 2020) • Double bed function • No back/ side rest • Easy to move • No storage Nils (Mio, 2020) • Double bed function (possible) • Must buy extra bed Low • Simple • Must buy drawers • Back/ side rest • Incomplete product Morrow (Chilli, • Two beds (not separate) • No double bed function Medium 2020) • Mattress included • Small • Back/ side rest • No storage Oliva (Chilli, • Aery design • Totally separate products Medium 2020) • Two beds (separate) • No storage • Double bed function • No coupler for the beds • Back/ side rest • No mattress Libourne • Back/ side rest • More like a sofa bed High (Furniturebox, • Two beds (not separate) • No double bed function 2020) • Storage space • Mattress included Tatyana* • No mattress needed • Small Low (Trademax, • Side rest • No double bed function 2020) • No storage • No back rest Mainstays • Aery design • No double bed function Low Modern Metal • Two beds (separate) • No storage Daybed with • Back/ side rest • No mattress Trundle (Walmart, 2020) *No permission to show picture Figure 6. Images of competitor's products 26
3.2.5 Brand DNA Analysis The product chosen for this analysis was Hemnes daybed from IKEA. Hemnes was chosen because of its popularity and multifunctionality. The Brand DNA Analysis was conducted by interviewing IKEA’s bedroom staff and observing the customers at IKEA Karlstad. Later a summary was made to conclude the main observations and thoughts. Aesthetics – Sensorial perspective The daybed is regarded as aesthetically good looking. The model could be described as a mix between modern and old-fashioned design. Its robust look and the panelling on the back and sides of the construction makes it look more traditional. But, the simplicity and “cleanness” of the details and functions make it modern as well. The drawers look somewhat misplaced because of its more “plastic” look and because the front is placed outside of the bedframe. The texture of the daybed is very smooth to the touch and feels very sturdy. All though, since the material is wood, it can sometimes give of a creaking sound when it is used. Interaction – Behavioural perspective The daybed is a very basic construction even though it has several different functions. Thus, the customers do not seem to have a problem using the product to its fullest capability. The users performed the functions such as pulling out the extra bed accurately. Most people seemed to know that the daybed can be formed into a double bed and had no problem understanding that it has storage space in the form of drawers. The product encourages the user to both sit and lie down. The knob on the drawers invites the user to open them, while also making it easier to do so. Performance – Functional The Hemnes daybed is viewed as a multifunctional bed. Aside from it being a single bed, it can become a double bed by just pulling out the bed framework. When retracted it is a bed and a sofa depending on the users need. As an extra function the product provides storage in the shape of three drawers. These drawers are very spacy and fits many complementary products such as pillows and covers. This way all that is needed for the daybed can be kept in the same place and makes it easy to transform. Construction – Physical perspective IKEA has many different suppliers and manufacturers; thus, the product can be manufactured in many different countries. The construction is mainly composed of wood fiber board with acrylic and polyester colour working as a decorative and protective detail. There are also 27
some parts that are made from solid pinewood and chipboard. The product is a rather simple construction and resemble a bed in many ways. The side in which the “extra bed” is pulled out can be fragile since the horizontal metal beam is relatively thin. If the “extra bed” is not pulled out all the way, then this is not a problem. The daybed allows up to two mattresses with the dimension 80x200 cm stacked on top of each other and a mattress of up to 160x200 cm when fully extended. Meaning – Mental perspective The product provokes the feeling of comfort and cosiness. Though, the comfort is very dependent on the pillows and sheets that is placed on the bed. The more the rigid parts of the daybed are being concealed by pillows, the comfier it will look. The back and side rest provoke relaxation and the feeling of being in a cocoon when laying down. The main meaning with the design could be that it should look more like a bed than a sofa, in other words, the opposite of a sofa bed. Figure 7. Construction of Hemnes Daybed Figure 8. Hemnes Daybed from IKEA 3.3 Requirement Specification In this phase all the demands and wishes for the product are presented in a criteria matrix. These demands and wishes were developed mainly via discussions with the company and the outcome of the pre-study. The pre-study played an important part in this evaluation and gave inspiration for the wishes that were included. 28
3.3.1 Olsson´s Criteria Matrix With the implementation of Olsson’s Criteria Matrix, several demands and wishes emerged which are presented in the matrix below, see Table 9. Table 9. Criteria Matrix Criteria Cell Criteria Demand [D] Function [F] number Wish [W] Limitation [L] 1 1.1 Design according to the company’s demands on D L furniture for sitting and lying 2 1.1 Convert into two separate single beds, at least D F 80x200 cm each 3 1.2 Renewable and/ or recyclable materials D L 4 1.2 Constitute the company’s environment and W, 3 L sustainability goals 6 1.3 Minimize the risk of injury D L 7 1.3 The construction allows a mattress the size of at D L least 80x200 cm 8 2.3 Minimize parts for assembly W,3 L 9 2.4 Minimize manufacturing cost W,1 L 10 3.1 Transported in parts, assembly at desired location W,4 F 11 3.3 Coherent design with one of IKEA’s W,1 L collections/series 12 3.4 Space-saving D F 13 4.1 Easy to clean W,4 F 14 4.1 Intuitive functions W,5 F 15 4.3 Exhort ergonomic movement W,3 F 16 4.3 Storage space W,5 F 17 4.3 Can be assembled by customer, with simpler tools D L 18 4.3 Aesthetically appealing W,4 L 19 4.3 Can be used as a double bed D F 20 4.3 Provide back/side rest W,4 F 21 5.1 Easily exchangeable/ demounted without special W,3 L tools 22 5.2 100% reusable D L 23 5.3 No unhealthy substances emitted during elimination W,1 L 29
3.3.2 Weight Determination Matrix Olsson’s Criteria Matrix developed 13 wishes which had to be prioritised according to their importance for the project. These wishes are stated in Table 9. The ranking of priority was between 1-5, where 5 has the highest priority. See Table 10. Table 10. Weight Determination Matrix 3.4 Concept Generation This portion of the report presents the concept generation which is conducted to generate solution propositions on the given problem formulation. 3.4.1 Idea Generation Mood Board A mood board which comprised of pictures showing ideas, observations and other relevant thoughts regarding expression, design and style were created. The ideas for the content of the mood board came mostly from the perception of daybeds that was acknowledged during the pre-study and requirement specification. See Figure 9. The mood board was created by establishing the following key words for the new daybed: • Comfortable • Safe • Creative • Versatile 30
Figure 9. Mood Board Creative Methods The workshop for the idea generation in group included seven students with various educational backgrounds. During the workshop, the methods brainstorming, and brainsketching were used. All the questions used during the session were pre-determined to support the sub functions of the daybed that were stated in the pre-study phase. The following questions were asked to the participants: • How can a daybed be separated into two single beds? • How does one get the two beds to be on the same height level? • How can storing be provided in a bed/ sofa? • How can the two bed be connected? The questions were asked separately, and the participants got the opportunity to sketch and write down their ideas on a piece of paper with the help of a pen. All through the brainstorming only post-it notes were used so that the participants could produce as many solutions as possible without worrying about leaving space on the paper. The next method was brainsketching, in which the students got to build on each other’s ideas. This resulted in new unique ideas and gave an even better base for the continuation of the concept generation. Below are some of the ideas that came up for each question. The different figures are a few of the solutions for the answered question. 31
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