Procedures, programs and drugs that require precertification
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Procedures, programs and drugs that require precertification Participating provider precertification list Starting September 1, 2021 Applies to the following plans (also see General information section #1-#4, #9-#10): Aetna® plans, except Traditional Choice® plans All health benefits and insurance plans offered and/or underwritten by Innovation Health plans, Inc., and Innovation Health Insurance Company, except indemnity plans, Foreign Service Benefit Plan, MHBP and Rural Carrier Benefit Plan All health benefits and health insurance plans offered, underwritten and/or administered by the following: Banner Health and Aetna Health Insurance Company and/or Banner Health and Aetna Health Plan Inc. (Banner|Aetna), Texas Health +Aetna Health Insurance Company and/or Texas Health+Aetna Health Plan Inc. (Texas Health Aetna), Allina Health and Aetna Health Insurance Company (Allina Health| Aetna), Sutter Health and Aetna Administrative Services LLC (Sutter Health | Aetna) Aetna.com 23.03.882.1 U (9/21)
For more information, read all general precertification guidelines Providers may submit most precertification requests electronically through the secure provider website or using your Electronic Medical Record (EMR) system portal. (See #1 in the General Information section for more information on precertification.) Services that require precertification: 1. Inpatient confinements (except hospice) 19. Nonparticipating freestanding ambulatory For example, surgical and nonsurgical stays, surgical facility services, when referred by stays in a skilled nursing facility or rehabilitation a participating provider facility, and maternity and newborn stays that 20. Orthognathic surgery procedures, bone exceed the standard length of stay (LOS). (See grafts, osteotomies and surgical #6 in the General Information section.) management of the temporomandibular 2. Ambulance joint Precertification required for transportation by 21. Osseointegrated implant fixed- wing aircraft (plane) 22. Osteochondral allograft/knee 3. Arthroscopic hip surgery to repair impingement 23. Private duty nursing syndrome including labral repair 24. Proton beamradiotherapy 4. Autologous chondrocyte implantation Also see Special Programs; Radiation Oncology 5. Cataract surgery – precertification required 25. Reconstructive or other procedures that maybe effective 7/1/2021. See special programs for considered cosmetic, such as: additional guidance. • Blepharoplasty/canthoplasty 6. Chiari malformation decompression surgery • Breastreconstruction/breast enlargement 7. Cochlear device and/or implantation • Breast reduction/mammoplasty 8. Coverage at an in-network benefit level • Excision of excessive skin due to weight loss for out-of-network provider or facility • Gastroplasty/gastricbypass unless services are emergent. • Lipectomy or excess fat removal Some plans have limited or no out-ofnetwork • Surgery for varicose veins,exceptstab phlebectomy benefits. 26. Shoulder Arthroplasty including revision 9. Dental implants procedures 10. Dialysis visits 27. Spinal procedures, such as: When a participating provider initiates a • Artificial intervertebral disc surgery (cervical spine) request and dialysis is to be performed at a • Arthrodesis for spine deformity nonparticipating facility. • Cervical laminoplasty 11. Dorsal column (lumbar) neurostimulators: • Cervical, lumbar and thoracic laminectomy and\or trial orimplantation laminotomy procedures 12. Electric or motorized wheelchairs and • Kyphectomy scooters • Laminectomy with rhizotomy 13. Endoscopic nasal balloon dilation procedures • Spinal fusion surgery – precertification required for 14. Functional endoscopic sinus surgery (FESS) sacroiliac joint fusion surgery effective 7/1/2021 15. Gender affirmation surgery • Vertebral corpectomy – precertification is required 16. Hyperbaric oxygen therapy effective 7/1/2021. 17. Infertility services and pre-implantation 28. Uvulopalatopharyngoplasty, genetic testing including laser- assisted procedures 18. Lower limb prosthetics, such as 29. Ventricular assist devices microprocessor-controlled lower limb 30. Video electroencephalograph (EEG) prosthetics 31. Whole exome sequencing Proprietary
Drugs and medical injectables Blood-clotting factors (precertification for outpatient infusion of this drug class is required) For the following services, providers should call 1-855-888-9046 for precertification, with the following exceptions: • Precertification of pharmacy-covered specialty drugs − For the Foreign Service Benefit Plan, call Express Scripts at 1-800-922-8279 − For MHBP and the Rural Carrier Benefit Plan, call CVS Caremark® at 1-800-237-2767 Advate (antihemophilic factor, human recombinant) Ixinity (coagulation factor IX [recombinant]) Adynovate (antihemophilic factor [recombinant], Jivi [antihemophilic factor (recombinant), PEGylated) PEGylated-aucl] Afstyla (antihemophilic factor [recombinant], single chain) Koate, Koate-DVI (antihemophilic factor [human]) Kogenate FS (antihemophilic factor [recombinant]) Alphanate (antihemophilic factor/von Willebrand Kovaltry (antihemophilic factor [recombinant]) factor complex [human]) Monoclate-P (antihemophilic factor [human]) AlphaNine SD (coagulation factor IX [human]) Mononine (coagulation factor IX [human]) Alprolix (coagulation factor IX [recombinant], Fc NovoEight (turoctocog alfa) fusion protein) NovoSeven RT (coagulation factor VIIa [recombinant]) Bebulin (factor IX complex) Nuwiq (simoctocog alfa) BeneFix (coagulation factor IX [recombinant]) Obizur (antihemophilic factor [recombinant], Coagadex (coagulation factor X [human]) porcine sequence) Corifact (factor XIII concentrate [human]) Profilnine (factor IX complex) Eloctate (antihemophilic factor [recombinant], Fc Rebinyn (coagulation factor IX [recombinant], fusion protein) glycoPEGylated) Esperoct [antihemophilic factor (recombinant), Recombinate (antihemophilic factor [recombinant]) glycopegylated-exei] RiaSTAP (fibrinogen concentrate [human]) FEIBA, FEIBA NF (anti-inhibitor coagulant Rixubis (coagulation factor IX [recombinant]) complex) Sevenfact (coagulation factor VIIa [recombinant] Fibryga (fibrinogen, human) jncw) Helixate FS (antihemophilic factor [recombinant]) Tretten (coagulation factor XIII a-subunit Hemlibra (emicizumab-kxwh) [recombinant]) Hemofil M (antihemophilic factor [human]) Vonvendi (von Willebrand factor [recombinant]) Humate-P (antihemophilic factor/von Willebrand Wilate (von Willebrand factor/coagulation factor factor complex [human]) VIII complex [human]) Idelvion (antihemophilic factor [recombinant]) Xyntha, Xyntha Solof (antihemophilic factor [recombinant]) Proprietary
Other drugs and medical injectables For the following services, providers call 1-866-752-7021 for precertification and fax applicable request forms to 1-888-267-3277, with the following exceptions: • For precertificationof pharmacy-covered specialty drugs (notedwith *) when the member is enrolled in a commercial plan, call 1-855-240-0535. Or fax applicable request forms to 1-877-269-9916. • Providers can use the drug-specific Specialty Medication Request Form located online under “Specialty Pharmacy Precertification.” • Providers can submit Specialty Pharmacy precertification requests electronically using provider online tools and resources at our provider portal with Aetna. • See our Medicare online resources for more about preferred products or to find a precertification fax form. • Providers should use the contacts below for members enrolled in a Foreign Service Benefit Plan, MHBPor RuralCarrierBenefitPlan: − For precertification of pharmacy-covered specialty drugs — Foreign Service Benefit Plan, call Express Scripts at 1-800-922-8279. For MHBP and Rural Carrier Benefit Plan, call CVS Caremark® at 1-800-237-2767. − For precertification of all other listed drugs — Foreign Service Benefit Plan, call 1-800-593-2354. For MHBP, call 1-800-410-7778. For Rural Carrier Benefit Plan, call 1-800-638-8432. Abraxane (paclitaxel) – precertification required for Botulinum toxins, cont. Medicare Advantage members only Xeomin (incobotulinumtoxinA) Acthar Gel/H. P. Acthar (corticotropin) Cablivi (caplacizumab-yhdp) Adakveo (crizanlizumab-tmca) – precertification for Calcitonin Gene-Related Peptide (CGRP) receptor the drug and site of care required inhibitors Adcetris (brentuximab vedotin) Vyepti (eptinezumab-jjmr) — precertification for the Aduhelm (aducanumab-avwa) — precertification for drug and site of care required drug and site of care required effective 8/3/2021 Cardiovascular — PCSK9 inhibitors: Alpha 1-proteinase inhibitor (human) Praluent* (alirocumab) (precertification for the drug and site of care required): Repatha* (evolocumab) Aralast NP (alpha 1-proteinase inhibitor) Chimeric Antigen Receptor T-Cell Therapy (CAR-T) Glassia (alpha 1-proteinase inhibitor) — Contact National Medical Excellence at Prolastin-C (alpha 1-proteinase inhibitor) 1-877-212-8811 Zemaira (alpha 1- proteinase inhibitor) Abecma (idecabtagene vicleucel) — Amyotrophic Lateral Sclerosis (ALS) drugs: precertification required effective 6/1/2021 Radicava (edaravone) — precertification for the Breyanzi (lisocabtagene maraleucel) — drug and site of care required precertification required effective 5/7/2021 Avastin (bevacizumab), 10 mg — precertification Kymriah (tisagenlecleucel) required for oncology indications only Tecartus (brexucabtagene autoleucel) Aveed (testosterone undecanoate) Yescarta (axicabtagene ciloleucel) Belrapzo (bendamustine HCl) Cosela (trilaciclib) — precertification required Bendeka (bendamustine HCl) effective 5/7/2021 Benlysta (belimumab) — precertification for the Crysvita (burosumab) — precertification for the drug and site of care required drug and site of care required Besponsa (inotuzumab ozogamicin) Cyramza (ramucirumab) Blenrep (belantamab mafodotin-blmf) Danyelza (naxitamab-gqgk) — precertification required effective 3/1/2021 Bortezomib — precertification required effective 9/1/2021 for multiple myeloma only Darzalex (daratumumab) Botulinum toxins: Darzalex Faspro (daratumumab and hyaluronidase fihj) Botox (onabotulinumtoxinA) Dysport (abobotulinumtoxinA) Dupixent* (dupilumab) Myobloc (rimabotulinumtoxinB) Empliciti (elotuzumab) Proprietary
Enzyme replacement drugs: Granulocyte-colony stimulating factors, cont. Aldurazyme (laronidase) — precertification Nivestym (filgrastim-aafi) for the drug and site of care required Nyvepria (pegfilgrastim-apgf) — precertification Brineura (cerliponase alfa) required effective 2/1/2021 Cerezyme (imiglucerase) — precertification for Udenyca (pegfilgrastim-cbvq) the drug and site of care required. Zarxio (filgrastim-sndz) Elaprase (idursulfase) — precertification Ziextenzo (pegfilgrastim-bmez) for the drug and site of care required Growth hormone: Elelyso (taliglucerase alfa) — precertification for the drug and site of Genotropin* (somatropin) care required Humatrope* (somatropin) Fabrazyme (agalsidase beta) — Increlex* (mecasermin) precertification for the drug and site of Norditropin*(somatropin) care required Nutropin AQ* (somatropin) Kanuma (sebelipase alfa) — precertification for the Omnitrope* (somatropin) drug and site of care required Saizen* (somatropin) Lumizyme (alglucosidase alfa) — precertification Serostim* (somatropin) for the drug and site of care required Sogroya* (somapacitan-beco) – precertification Mepsevii (vestronidase alfa-vjbk) — precertification required effective 2/11/2021 for the drug and site of care required Zomacton* (somatropin [rDNA origin]) Naglazyme (galsulfase) — precertification for Zorbtive* (somatropin) the drug and site of care required Hereditary angioedema agents: Strensiq (asfotase alfa) Berinert (C1esterase inhibitor) Vimizim (elosulfase alfa) — precertification for Cinryze (C1 esterase inhibitor) – precertification for the drug and site of care required the drug and site of care required VPRIV (velaglucerase alfa) — precertification Firazyr (icatibant acetate) for the drug and site of care required Haegarda (C1 esterase inhibitor subcutaneous Erbitux (cetuximab) [human]) Erythropoiesis-stimulating agents: Kalbitor (ecallantide) Aranesp (darbepoetin alfa) Ruconest (C1 esterase inhibitor) Epogen (epoetin alfa) Takhzyro (lanadelumab) Mircera (epoetin beta) HER2 receptor drugs: Procrit (epoetin alfa) Enhertu (fam-trastuzumab deruxtecan-nxki) Retacrit (recombinant human erythropoietin) Herceptin (trastuzumab) Evkeeza (evinacumab-dgnb) — precertification Herceptin Hylecta (trastuzumab and for the drug and site of care required effective hyaluronidase-oysk) 5/7/2021 Herzuma (trastuzumab-pkrb) Evrysdi (risdiplam) Kadcyla (ado-trastuzumab emtansine) Feraheme (ferumoxytol) Kanjinti (trastuzumab-anns) Fusilev (levoleucovorin) Margenza (margetuximab-cmkb) – precertification Gattex (teduglutide) required effective 4/1/2021 Givlaari (givosiran) – precertification for drug Ogivri (trastuzumab-dkst) and site of care required Ontruzant (trastuzumab-dttb) Granulocyte-colony stimulating factors: Perjeta (pertuzumab) Fulphila (pegfilgrastim-jmdb) Phesgo (pertuzumab/trastuzumab/hyaluronidase Granix (tbo-filgrastim) zzxf) Leukine (sargramostim) Trazimera (trastuzumab-qyyp) Neulasta (pegfilgrastim) Ilaris* (canakinumab) Neupogen (filgrastim) Imlygic (talimogene laherparepvec)
Immunoglobulins (precertification for the drug Immunologic agents, cont. and site of care required): Rinvoq (upadacitinib) Asceniv (immune globulin) Rituxan (rituximab) Bivigam (immune globulin) Rituxan Hycela (rituximab/hyaluronidase human) Carimune NF (immune globulin) Ruxience (rituximab-pvvr) Cutaquig (immune globulin) Siliq* (brodalumab) Cuvitru (immune globulin SC [human]) Simponi* (golimumab) Flebogamma (immune globulin) Simponi Aria (golimumab) — precertification for GamaSTAN S/D (immune globulin) the drug and site of care required Gammagard, Gammagard S/D (immune globulin) Skyrizi* (risankizumab-rzaa) Gammaked (immune globulin) Stelara* (ustekinumab) Gammaplex (immune globulin) Stelara IV (ustekinumab) Gamunex-C (immune globulin) Taltz* (ixekizumab) Hizentra (immune globulin) Tremfya* (guselkumab) HyQvia (immune globulin) Truxima (rituximab-abbs) Octagam (immune globulin) Xeljanz*, Xeljanz XR* (tofacitinib) Panzyga (immune globulin) Injectable infertility drugs: Privigen (immune globulin) chorionic gonadotropin Xembify (immune globulin) Bravelle (urofollitropin) Immunologic agents: Cetrotide (cetrorelix acetate) Avsola (infliximab-axxq) — precertification Follistim AQ (follitropin beta) for the drug and site of care required Ganirelix AC (ganirelix acetate) Actemra (tocilizumab) — precertification for Gonal-f (follitropin alfa) the drug and site of care required Gonal-f RFF (follitropin alfa) Actemra* SC (tocilizumab) Menopur (menotropins) Cimzia* (certolizumab pegol) Novarel (chorionic gonadotropin) Cosentyx* (secukinumab) Ovidrel (choriogonadotropin alfa) Enbrel* (etanercept) Pregnyl (chorionic gonadotropin) Enspryng* (satralizumab) Injectafer (ferric carboxymaltose injection) Entyvio (vedolizumab) — precertification for the drug and site of care required Jelmyto (mitomycin) Humira* (adalimumab) Khapzory (levoleucovorin) Ilumya* (tildrakizumab) Kyprolis (carfilzomib) — precertification required effective 9/1/2021 for multiple myeloma only Inflectra (infliximab-dyyb) — precertification for the drug and site of care required Lartruvo (olaratumab) Kevzara* (sarilumab) Luteinizing hormone-releasing hormone (LHRH) agents: Kineret* (anakinra) Camcevi (leuprolide mesylate) — precertification Olumiant* (baricitinib) required effective 8/1/2021 Orencia SQ* (abatacept) Eligard (leuprolide acetate) Orencia IV (abatacept) — precertification Firmagon (degarelix) for the drug and site of care required Lupron Depot (leuprolide acetate), 7.5 mg — Otezla* (apremilast) precertification required for oncology Remicade (infliximab) — precertification indications only for the drug and site of care required Trelstar (triptorelin pamoate) Renflexis (infliximab-abda) — precertification Zoladex (goserelin) for the drug and site of care required Lumoxiti (moxetumomab pasudotox-tdfk) Riabni (rituximab-arrx) — precertification required effective 4/2/2021 Makena (hydroxyprogesterone caproate) Monjuvi (tafasitamab-cxix)
Multiple sclerosis drugs: Ophthalmic injectables, cont. Aubagio* (teriflunomide) Luxturna (voretigene neparvovec-rzyl) — Avonex* (interferon beta-1a) precertification for the drug and site of care Bafiertam* (monomethyl fumarate) required Betaseron* (interferon beta-1b) Macugen (pegaptanib) Copaxone* (glatiramer acetate) Tepezza (teprotumumab-trbw) – precertification for the drug and site of care required Extavia* (interferon beta-1b) Osteoporosis drugs: Gilenya* (fingolimod hydrochloride) Bonsity* (teriparatide) Glatopa* (glatiramer acetate injection) Evenity* (romosozumab-aqqg) Kesimpta* (ofatumumab) Forteo* (teriparatide) Lemtrada (alemtuzumab), — precertification for the drug and site of care required Miacalcin (calcitonin) Mavenclad* (cladribine) Prolia (denosumab) Mayzent* (siponimod) Tymlos* (abaloparatide) Ocrevus (ocrelizumab) — precertification for Oxlumo (lumasiran) — precertification for the drug the drug and site of care required and site of care required effective 3/17/2021 Plegridy* (peginterferon beta-1a) Padcev (enfortumab vedotin) Ponvory* (ponesimod) — precertification Parsabiv (etelcalcetide) required effective 5/1/2021 PD1/PDL1 drugs (precertification for the drug Rebif* (interferon beta-1a) and site of care required): Tecfidera* (dimethyl fumarate) Bavencio (avelumab) Tysabri(natalizumab) — precertification for Imfinzi (durvalumab) the drug and site of care required Jemperli (dostarlimab-gxly) — precertification for Vumerity* (diroximel fumarate) the drug and site of care required effective 7/1/2021 Zeposia* (ozanimod) Keytruda (pembrolizumab) Muscular dystrophy drugs: Libtayo (cemiplimab-rwlc) Amondys 45 (casimersen) — precertification for the drug and site of care required Opdivo (nivolumab) effective 6/1/2021 Tecentriq (atezolizumab) Exondys 51 (eteplirsen) — precertification Pepaxto (melphalan flufenamide) — precertification for the drug and site of care required required effective 6/1/2021 Emflaza* (deflazacort) Polivy (polatuzumab vedotin-piiq) Viltepso (viltolarsen) — precertification for Provenge (sipuleucel-T) the drug and site of care required Pulmonary arterial hypertension drugs: Vyondys 53 (golodirsen) — precertification All epoprostenol sodium and sildenafil citrate* for the drug and site of care required Adcirca* (Alyq, tadalafil) Mvasi (bevacizumab-awwb) — precertification Adempas* (riociguat) required for oncology indications only Flolan (epoprostenol sodium) Myalept (metreleptin) Letairis* (ambrisentan) Natpara (parathyroid hormone) Opsumit* (macitentan) Nulibry (fosdenopterin) — precertification Orenitram* (treprostinil diolamine) required effective 6/1/2021 Remodulin (treprostinil sodium) Onpattro (patisiran) — precertification for Revatio* (sildenafil citrate) the drug and site of care required Tracleer* (bosentan) Ophthalmic injectables: Tyvaso (treprostinil) Beovu (brolucizumab-dbll) Uptravi* (selexipag) Eylea (aflibercept) Veletri (epoprostenol sodium) Lucentis (ranibizumab) Ventavis (iloprost)
Reblozyl (luspatercept) Ultomiris (Ravulizumab-cwvz) — Respiratory injectables (precertification precertification for the drug and site of care required and site of care required): required Cinqair (reslizumab) Uplizna (inebilizumab-cdon) — precertification Fasenra (benralizumab) for the drug and site of care required Nucala (mepolizumab) Vectibix (panitumumab) Velcade (bortezomib) — precertification Xolair (omalizumab) required effective 9/1/2021 for multiple Rybrevant (amivantamab-vmjw) — myeloma only precertification required effective 8/6/2021 Viscosupplementation: Ryplazim (plasminogen, human-tvmh) — Durolane (Hyaluronic acid) precertification required effective 8/1/2021 Euflexxa, Hyalgan, Genvisc, Supartz FX, Sarclisa (isatuximab-irfc) TriVisc, Visco 3 (sodium hyaluronate) Soliris (eculizumab) — precertification for the Gel-One (cross-linked hyaluronate) drug and site of care required Gelsyn3, Hymovis (hyaluronic acid) Somatostatin agents: Monovisc, Orthovisc (sodium hyaluronate) Bynfezia (octreotide) Synojoynt, Triluron (1% sodium hyaluronate) Sandostatin (octreotide) Synvisc, Synvisc-One (hylan) Sandostatin LAR (octreotide acetate) Xgeva (denosumab) Signifor (pasireotide) Xofigo (radium Ra 223 dichloride) Signifor LAR (pasireotide) Yervoy (ipilimumab) — precertification for the drug Somatuline (lanreotide) and site of care required Somavert (pegvisomant) Zirabev (bevacizumab-bvzr) — precertification Spinraza (nusinersen) — precertification required for oncology indications only required and effective 7/1/2021 site of care Zolgensma (onasemnogene abeparvovec-xioi) – required precertification for the drug and site of care Spravato (esketamine) required Synagis (palivizumab) Zulresso (brexanolone) Tegsedi (inotersen) Zynlonta (loncastuximab tesirine-lpyl) — Treanda (bendamustine HCl) precertification required effective 7/1/2021 Trodelvy (sacituzumab govitecan-hziy)
Special programs, continued BRCA genetic testing — 1-877-794-8720 Cataract surgery See #9 in the General information section for For all Georgia Medicare only (HMO and PPO) more guidance. cataract surgery related requests, providers should Through our expanded national provider network: contact iCare Health Solutions to request • Quest — 1-866-436-3463 preauthorization. You can reach iCare at 1-844-210-7444. • Ambry — 1-866-262-7943 For all Florida Medicare only (HMO and POS) cataract • Baylor Miraca Genetics Laboratories, LLC— 1-800-411- GENE (1-800-411-4363) surgery related requests, providers should contact • BioReference, GeneDX, Genpath— iCare Health Solutions to request preauthorization. 1-888-729-1206 You can reach iCare at • Invitae — 1-800-436-3037 1-855-373-7627. • LabCorp— 1-855-488-8750 • Medical Diagnostic Laboratories—1-877-269-0090 Diagnostic Cardiology (cardiac rhythm implantable • Myriad Genetics —1-800-469-7423 devices, cardiac catheterization) • Progenity — 1-855-293-2639 See #9 and #10 in theGeneral information Providers can use the BRCA form located online section for more guidance. under the “Medical Precertification” section to Precertification for all members with plans submit precertification requests. applicable to this precertification list unless services are emergent: Find genetic counselors online • Providers in all states where applicable, For a list of our contracted providers, including our except New York and northern New telephonic provider (Informed DNA), visit our Jersey, should contact MedSolutions DBA provider directory. eviCore healthcare to request preauthorization. You can reach Chiropractic precertification MedSolutions DBA eviCore healthcare: See #9 in theGeneral informationsectionfor - Online at evicore.com additionalguidance. - By phone at 1-888-693-3211 between7 AM Chiropractic precertification required only in the and 8 PM ET states listed HMO-based plan members only - By fax at 1-844-822-3862, Monday AZ through American Specialty Health through Friday during normal (ASH)1-800-972-4226 business hours, or as required HMO-based plan and group Medicare members only by federal or state regulations CA through American Specialty Health • Providers in New York and northern (ASH)1-800-972-4226 New Jersey should contact CareCore For all members (with commercial and Aetna Medicare National DBA eviCore healthcare to Advantage plans applicable to this precertification list): request preauthorization. You can reach CareCore National DBA eviCore GA through American Specialty Health healthcare: (ASH) 1-800-972-4226 - Onlineat evicore.com For all members (with certain commercial plans, and - By phone at 1-888-622-7329 for New York or Aetna Medicare Advantage plans, applicable to this 1-888-647-5940 for northern New Jersey precertification list): DE, NJ, NY, PA, WV: through National Imaging Associates 1-866-842-1542
Special programs, continued Hip and knee arthroplasties Infertility program — 1-800-575-5999 Note: Effective 08/30/2021 these procedures See #9 in the General information section for additional codes will be handled by Aetna/CVS and no guidance. longer handled by eviCore. Mentalhealth orsubstance abuse services See #9 and #10 in theGeneral information precertification—See the member’s ID card See #9 in section for more guidance. the General information section for additional guidance. Precertification for all members with plans applicable to this precertificationlist unless National Medical Excellence Program services are emergent: By phone at 1-877-212-8811 for the following: • Providers in all states where applicable, • Abecma (idecabtagene vicleucel), Breyanzi except New York and northern New (lisocabtagene maraleucel), Kymriah Jersey, should contact MedSolutions (tisagenlecleucel), Tecartus (brexucabtagene DBA eviCore healthcare to request autoleucel) and Yescarta (axicabtagene preauthorization on. You can reach ciloleucel) MedSolutions DBA eviCore healthcare: • All major organ transplant evaluations and - Online at evicore.com transplants including, but not limited to, kidney, - By phone at 1-888-693-3211 liver, heart, lung and pancreas, and bone marrow between 7 AM and 8 PM ET replacement or stem cell transfer after high-dose By fax at 1-844-822-3862, Monday chemotherapy through Friday during normal business hours, or as required by Outpatient physical therapy (PT) and occupational federal or state regulations therapy (OT) precertification - Providers in New York and northern New See #9 and #10 in the General information section for Jersey should contact CareCore National DBA additional guidance. eviCore healthcare to request preauthorization. Through OrthoNet 1-800-771-3205 You can reach CareCore National DBA eviCore • CT— for all members with plans applicable healthcare: - Online at evicore.com to this precertification list - By phone at 1-888-622-7329 for New York Through Optum Health 1-800-344-4584 (Only or Optum Health/Aetna-contracted providers - 1-888-647-5940 for northern New should call this number for questions and service Jersey requests.) • DC, GA, NC, SC, VA — For all members with Home health care plans applicable to this precertification list All Texas, Georgia, Virginia, and Oklahoma Medicare • Program also applies to members in Chicago, northern Advantage (excluding Oklahoma and Virginia Dual IL and northwest IN (Lake and Porter counties) Special Needs Plans) home health-related requests for in- • Through National Imaging Associates home skilled nursing, physical therapy, occupational 1-866-842- 1542 therapy, speech therapy, a home health aide and medical social work will require precertification through • DE, NJ, NY, PA, WV for members with certain myNEXUS. commercial plans, and Aetna Medicare Advantage Providers in these states should contact myNEXUS to plans, applicable to this precertification list request precertification • Go to Portal.myNEXUScare.com/Account/Login (registration is required). • Fax the form to 1-866-996-0077 • Questions? Call myNEXUS Intake at • 1-833-585-6262 from 8 AM to 8 PM ET, Monday through Friday or • Go to http://www.mynexuscare.com/aetna for more details
Special programs, continued Pain management Polysomnography (attended sleep studies), cont. See #9 and #10 in the General information section for • Providers in New York and northern New Jersey should additional guidance. contact CareCore National DBA eviCore healthcare to Precertification for all members with plans applicable request preauthorization. You can reach CareCore National DBA eviCore healthcare: to this precertification list unless services are - Online at evicore.com emergent. - By phone at 1-888-622-7329 for New York or • Providers in all states where applicable, 1-888-647-5940 for northern New Jersey except New York and northern New Jersey, should contact MedSolutions DBA eviCore Pre-implantation genetic testing— healthcare to request preauthorization on. 1-800-575-5999 You can reach MedSolutions DBA eviCore See #9 in the General information sectionfor healthcare: more guidance. - Online at evicore.com - By phone at 1-888-693-3211between 7 AM and 8 PM ET Radiology imaging - By fax at 1-844 -822-3862, Monday through See #9 and #10 in the General information Friday, during normal business section for more guidance. Precertification for all hours, or as required by federal members with plans applicable to this or state regulations precertification list when performed in any facility • Providers in New York and northern New except inpatient, emergency room and Jersey should contact CareCore National observation bed status. DBA eviCore healthcare to request • Providers in all states where applicable, preauthorization. You can reach except New York and northern New Jersey, CareCore National DBA eviCore should contact MedSolutions DBA eviCore healthcare: healthcare to request preauthorization. - Online at evicore.com You can reach MedSolutions DBA eviCore - By phone at 1-888-622-7329 for New York or healthcare: 1-888-647-5940 for northern New Jersey - Online at evicore.com - By phone at 1-888-693-3211 between7 AM and 8 Polysomnography (attended sleep studies) PM ET See #9 and #10 in the General information section for - By fax at 1-844-822-3862, Monday more guidance. through Friday during normal business Precertification for all members with plans hours or as required by federal or state applicable to this precertification list when regulations performed in any • Providers in New York and northern New facility except inpatient, Jersey should contact CareCore National DBA emergency room and observation eviCore healthcare to request preauthorization. bed status You can reach CareCore National DBA • Providers in all states where applicable, eviCore healthcare: except New York and northern New - Online at evicore.com Jersey, should contact MedSolutions - By phone at 1-888-622-7329 New York or DBA eviCore healthcare to request 1-888-647-5940 for northern New Jersey preauthorization. You can reach MedSolutions DBA eviCore healthcare: - Online at evicore.com - By phone at 1-888-693-3211 between 7 AM and 8 PM ET - By fax at 1- 844 -822-3862, Monday through Friday during normal business hours, or as required by federal or state regulations
Special programs, continued Radiation oncology Whole Exome Sequencing (WES) • Complex Through our expanded national provider network: • 3D Conformal • Quest — 1-866-436-3463 • Stereotactic Radiosurgery(SRS) • Ambry — 1-866-262-7943 • StereotacticBody • Baylor Miraca Genetics Laboratories, LLC — Radiation Therapy 1-800-411- GENE (1-800-411-4363) (SBRT) • BioReference, GeneDX, Genpath — 1-888-729-1206 • ImageGuided Radiation Therapy • Invitae — 1-800-436-3037 (IGRT) • LabCorp — 1-866-248-1265 • Intensity-Modulated Providers can use the Whole Exome Sequencing Radiation Therapy (IMRT) (WES) form located online under the “Medical • ProtonBeam Therapy Precertification” section to submit precertification • NeutronBeam Therapy requests. • Brachytherapy • Hyperthermia • Radiopharmaceuticals See #9 and #10 in theGeneral information section for additionalguidance. Precertification for all members with HMO- based, AetnaMedicare Advantageplans,and insuredAetna commercial when performed in any facility except inpatient, emergency room and observation bed status. • Providers should contact CareCore National DBA eviCore healthcare to request preauthorization. You can reach CareCore National DBA eviCore healthcare: - Online at evicore.com By phone at 1-888-622-7329
General information 1. We collect information before elective inpatient • For precertification in Texas,we use the utilization admissions and/or selected ambulatory review process to determine whether the requested procedures and services at the time of service, procedure, prescription drug or medical device precertification. meets the company’s clinical criteria for coverage. • We’ll review precertification requests using Precertification doesn’t mean payment for care or one of the following processes if the services to fully insured HMO and PPO members as member’s plan covers the services: defined by Texas law. − Notification is a data-entry process. It • If member eligibility and plan coverage doesn’t require judgment or interpretation for the procedure/ service you asked for for benefits coverage. hasn’t changed, precertificationapprovals − Medical review – Coverage are valid for six months in all states. This determinations made for items on the is the case unless we tell you otherwise precertification list are utilization review when you receive the precertification decisions. We review plan document s decision. and (when applicable) clinical • Every year, in January and July, we information. This is how we determine typically update the precertification list. But whether the requested service, we m ay add new FDA-approved drugs to the procedure, prescription drug or medical list at different times. device meets the clinical guidelines/criteria Visit Clinical Policy Bulletins and our • for coverage. online provider directory. • We need to receive requests for • The precertification process doesn’t include precertification before you provide services. verbal or written requests for information − We encourage providers to submit about benefits or services not on the precertification requests at least two precertification lists. Our staff members are weeks before the scheduled educated to determine whether a caller is services. making an inquiry or requesting a coverage − To save you time, it’s best to submit decision/organization determination as part precertification requests and inquiries of the intake process. electronically. This is the quickest way to • Find more about notification and coverage receive an authorization for services determinations. requiring precertification. If you need help, 2. We don’t offer all plans in all service areas, and not just call us. Look for the “precertification” all plans include all services listed. For example, number on the member’s ID card. precertification programs don’t apply to fully insured − If you don’t precertify the services on this members in Indiana. list, the member’s health plan (the “health 3. Innovation Health Insurance Company and Innovation plan”), employer group or member won’t Health Plan, Inc. (Innovation Health) are affiliates of be financially responsible for the Aetna Life Insurance Company (Aetna) and its affiliates. applicable service(s) if you provide those Aetna and its affiliates provide certain management services. services for InnovationHealth. • This material is for your informationonly. It’s 4. Find more information about notification and not meant to directtreatment decisions. coverage determinations. • The review of items on this list may vary at our discretion. If you receive approval for a 5. We require precertification when Aetna or Innovation particular service or supply, it’s for that service Health is the secondary payer. or supply only. • Services that don’t require precertification are subject to the coverage terms of themember’s plan. Proprietary
General information, continued 6. We require precertification for maternity and − Drug coverage continues for these newborn stays that are more than the standard Connecticut members as long as the drug length of stay (LOS). Standard LOS for: is medically necessary and more medically • Vaginaldeliveries is threedaysor fewer beneficial than other covered drugs • Cesarean section is five daysor fewer • The prescribing provider must respond to requests for 7. Contact Aetna Pharmacy Management for more information. For fully insured members with a precertification of oral medications not on this Colorado state contract, we’ll approve or deny list. precertification requests within time frames mandated by • See #9 in General informationsection for Colorado Regulation 4-2-49 RX Prior Authorization. additional guidance. • Their number is 1-800-414-2386. 9. For members enrolled in Foreign Service Benefit Plan, MHBP or Rural Carrier Benefit Plan: Precertification is • Call1-866-782-2779 for information not required for cardiac catheterization, cardiac imaging, on injectable medications notlisted. chiropractic services, transthoracic echocardiogram or 8. For drugs administered orally, by injection or physical/occupational therapy infusion: • Visit online provider directories: Foreign Service • Drugs newly approvedby Benefit Plan; MHBP; Rural Carrier Benefit Plan the FDA may require • Except as notedfor drugs and medical injectables precertification review. and special programs, for all other services: • Fully insured Texas and Louisiana − Foreign Service Benefit Plan, call members continue to be covered for 1-800-593-2354 drugs added to the precertification list − MHBP, call 1-800-410-7778 accordingto their current plan design until their plan renewal date. − Rural Carrier Benefit Plan, call • Fully insured California HMO members 1-800-638-8432 and fully insured ConnecticutPPO 10. For members enrolled in Aetna Student Health members covered for drugs added to the or Allina Health|Aetna precertification is not required for the following outpatient services: precertification list continue to have coverage. • Diagnostic cardiology − Drug coverage continues forthese • Hip and knee arthroplasties California members as long as the • Physicaltherapy and occupationaltherapy drug is appropriately prescribed • Pain management and considered safe and effective • Polysomnography treatment for the medical • Radiology imaging condition. • Radiation oncology Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services on behalf of its affiliates. Banner|Aetna, Texas Health Aetna, Allina Health|Aetna and Sutter Health|Aetna are affiliates of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to these entities. Aetna.com © 2021 Aetna Inc. 23.03.882.1 U (9/21) Proprietary
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