Printing and Publishing - Comprehensive sectoral analysis of emerging competences and economic activities in the European Union - Bollettino Adapt
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Printing and Publishing Comprehensive sectoral analysis of emerging competences and economic activities in the European Union European Commission
Submitted to the European Commission, DG Employment, Social Affairs and Equal Opportunities Executed by: TNO Netherlands Organisation for Applied Scientific Research SEOR Erasmus University Rotterdam ZSI Centre for Social Innovation DG EMPL project VC/2007/0866 Printing and Publishing This report is published as part of a series of forward-looking sector studies on New Skills and New Jobs in the frame of the project Comprehensive Sectoral Analysis of Emerging Competences and Economic Activities in the European Union. This publication is commissioned under the European Community Programme for Employment and Social Solidarity - PROGRESS (2007-2013). This programme is managed by the Directorate-General for Employment, social affairs and equal op- portunities of the European Commission. It was established to financially support the implementa- tion of the objectives of the European Union in the employment and social affairs area, as set out in the Social Agenda, and thereby contribute to the achievement of the Lisbon Strategy goals in these fields. The seven-year Programme targets all stakeholders who can help shape the development of appro- priate and effective employment and social legislation and policies, across the EU-27, EFTA-EEA and EU candidate and pre-candidate countries. PROGRESS mission is to strengthen the EU contribution in support of Member States’ commitment. PROGRESS will be instrumental in: 1. providing analysis and policy advice on PROGRESS policy areas; 2. monitoring and reporting on the implementation of EU legislation and policies in PROGRESS policy areas; 3. promoting policy transfer, learning and support among Member States on EU objectives and priorities; and 4. relaying the views of the stakeholders and society at large For more information see: http://ec.europa.eu/employment_social/progress/index_en.html The information contained in this publication does not necessarily reflect the position or opinion of the European Commission. European Commission
Printing and Publishing Comprehensive sectoral analysis of emerging competences and economic activities in the European Union Executive Summary The full study is available under the link http://ec.europa.eu/restructuringandjobs European Commission Directorate-General for Employment, Social Affairs and Equal Opportunities Unit F3 Manuscript completed in 2009
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Preface Education and needs of society and the economy, training, in the as a means to increased competi- context of a life- tiveness and growth, as well as to long learning greater social cohesion, in Europe. perspective, are an indispensable This is more important than ever in means for pro- the current situation of crisis that moting adaptability and employabi will undoubtedly lead to substan- lity, active citizenship, personal and tial changes in economic activities professional fulfilment. in Europe coming years. Investment in human capital With this in mind, the Commission through better education, and the has elaborated a set of analysis of development of skills and com- emerging competences in 18 sec- petences should be increased. It tors. Those analysis are available is important to anticipate skills to all economic, social and profes- needs — and also skills gaps — sional organisations, educations which are emerging in the Europe- and training institutions, etc. They an labour market, as well as to im- can help them to refine their strat- prove the matching of knowledge, egies and to engage into forward- skills and competences with the looking actions. Robert Verrue Director-General, Employment, Social Affairs and Equal Opportunities DG 3
Printing and Publishing Aims and methodology The renewed Lisbon strategy and by a number of other initiatives over European Employment strategy the oncoming year and beyond. The stress the need for Europe to place current economic crisis calls for the more emphasis on a better antici- reinforcement of policies aimed at pation of skill needs together with developing the employability of the the need to reduce labour markets workforce. This project fits within mismatches. These policies aims this policy objective. also at minimising social costs and facilitating adaptation during re- 18 sector studies, structuring processes through a one methodology better anticipation and positive management of change. Globalisa- The results of this study aim to tion, technological change, climate serve as a guide in launching fur- change and demographic develop- ther EU and other actions to pro- ments (including ageing and migra- mote the strategic management tion) in that respect pose huge chal- of human resources and to foster lenges, comprising both risks and stronger synergies between inno- opportunities. In that context, the vation, skills and jobs, taking into Commission has launched recently account the global context and en- the New Skills for New Jobs initia- couraging adaptations to national tive together with other related Eu- and regional level. ropean projects aimed at identify- ing future job and skills needs using To validate, add and complement quantitative modelling approaches. the findings of the project and While having advantages of robust- to make sure that results are dis- ness, stakeholders as well as the seminated as broadly as possible European Commission identified a across Europe, relevant stakehold- clear need for complementary more ers including European social part- qualitative forward-looking analy- ners, other services from the Com- sis. Consequently, the European mission with the expertise in the Commission commissioned in 2007 sectors analysed, representatives a series of 18 future-oriented sector from the European Parliament, studies (horizon 2020) on skills and the European Economic and Social jobs following a uniform, qualita- Committee, the Committee of the tive methodology. Results of these Regions, Eurofound and Cedefop studies have become available in were involved in the project from summer 2009, and will be followed the beginning. 4
Aims and methodology Sectors Covered Automotive industry Defence Textiles, wearing apparel and leather products Printing and publishing Chemicals, pharmaceuticals, rubber and plastic products Non-metallic materials (glass, cement, ceramic…) Electromechanical engineering Computer, electronic and optical products Building of ships and boats Furniture and others Electricity, gas, water & waste Distribution, trade Hotels, restaurants, catering and related services Transport Post and telecommunications Financial services (bank, insurance and others) Health and social work Other services, maintenance and cleaning A standard predefined methodol- tions for emerging competences ogy was developed by a panel of and occupation profiles in terms experts under the direction of Prof of jobs expanding, transforming or Maria João Rodrigues and applied declining, and their implications to all 18 studies to ensure consis- in terms of strategic choices and tency and comparability of the re- subsequent recommendations for sults, the studies being produced companies, education and train- by different contractors. ing systems, social partners and public authorities at all levels. This Based on the basic methodologi- foresight methodology implies an cal framework, each contractor approach combining desk research executed 7 defined steps, starting and expert knowledge. with the mapping of main trends, key drivers of change, leading to At the end of each sector study a scenarios of plausible evolution final European workshop for the and their implication for employ- sector was organised by the Com- ment at the year 2020 time hori- mission to validate results as well zon, the identification of implica- as refine recommendations. In 5
Printing and Publishing addition to European Commission of all sections were summarised and Eurofound staff, about 20 ex- in a SWOT analysis and were used perts per workshop from industry, as input to identify key drivers. academia and sector organisations including workers and employ- Drivers of change ers’ representatives with a sound knowledge of jobs and skills were On the basis of the mapping of invited to comment and provide the sector, a set of key drivers, recommendations to the report as sector specific or not, was identi- part of the methodology. fied. Literature review and expert knowledge of the sector were Brief description of then used to define a conclu- the methodological steps sive list of sector-specific drivers. Drivers were classified as exog- Mapping enous or endogenous depend- ing on the ability for the sector’s The main purpose of this analy- stakeholders and policymakers sis was to provide factual back- to influence them. These lists of ground to identify key drivers drivers were also discussed in the used in the subsequent scenario experts’ p anel workshops. development. Consequently, the Report analysed recent sector Qualitative scenarios and impli- developments and trends and, cations for employment trends at the same time, depicts the current state of play in the sec- The set of selected sectoral drivers tor with an emphasis on innova- of change served as an input to tion, skills and jobs. It was based develop scenarios for the evolution on an analysis of available time of the sector and implications for series data and relevant existing different occupations (composition studies. It analysed 1) structural of employment / emerging compe- characteristics (production, value tences) in the period 2008 to 2020. added, employment in various di- mensions, and related factors); 2) Implications of scenarios and the value chain; 3) technological emerging competences change and innovation; 4) trade and international competition as Scenarios were built to assess the well as 5) regulation. The results implications for the level (absolute 6
Aims and methodology demand) and composition (relative were looked at in this step of the demand compared to other job methodology, focussing more functions) of employment of dif- particularly on the specific role ferent job functions by 2020. New to be played by sectoral organi- and emergent skills required by dif- sations, educational institutions ferent job functions were identified and governments such as a stron- based on the analysis of the evolu- ger cooperation between stake- tion of past data on employment holders or an increased flexibility by occupation, on the analysis from through modularisation of educa- the present situation and of experts’ tion and training. comments during the workshop. The focus was on identifying and Recommendations describing key and critical com- petences for the future for each of Each sector study contains spe- the major occupational function in cific recommendations to the relation to the different scenarios sector. However, with the studies elaborated. These formed the basis analysing Europe as a whole, the for the strategic choices identified recommendations remain gen- in a next step. eral and need a follow-up at the national and regional level. The Strategic choices for companies to intention of the project especially meet emergent competence needs in the follow up phase is to use the results to stimulate stakeholders Each sector study assessed possible at lower territorial levels (national strategic choices in terms of feasibil- / regional) to work out results in ity and actor involvement. The op- more details, repeat and adapt this tions comprised recruiting workers exercise to local needs rather than from other sectors, countries, re- providing standardised solutions. cruiting graduates, re-training em- Some general recommendations ployed workers as well as changing call for an intensified co-operation work organisation. between relevant stakeholders, the need to invest strongly in hu- Specific implications man capital, more standardised for education and training regulations, enhanced VET to in- crease social mobility and coordi- Options to improve or to adapt nated National and European Vo- education and training systems cational Qualifications. 7
Printing and Publishing The printing and publishing sector – main characterisation Printing and publishing have tra- activities, such as bookbinding, ditionally been - and to a certain plate-making services, and data degree still are - closely related imaging. Processes used in print- industries. Publishing can be de- ing include a variety of methods fined as the process of production for transferring an image from a and dissemination of information, plate, screen or computer file to a i.e. making information available medium, such as paper, plastics, for public view. It refers to the dis- metal, textile articles, or wood. In tribution of works such as books, recent years the ties between both magazines, newspapers and sound sectors are diminishing, as printed recordings in printed or electronic material has become less impor- form. Publishing includes various tant for publishing companies, stages, from the development, and digitization, Internet and new acquisition, copy-editing, graphic media have found their way in. design and other pre-press acti Boundaries between publishing vities to the actual production and other industries have started (i.e. printing), marketing and dis- to blur, with publishers, printers tribution. Printing is the process and others converging but at the for reproducing text and image, same time diversifying their prod- including associated support uct portfolios. Note: The statistical material contained in the report covers printing activities as a whole (NACE 22.2).The analytical part of the report focuses exclu- sively on the print market for publishing products, excluding commer- cial printing activities. 8
Main economic and employment trends Main economic and employment trends Value added of the printing, faster than imports over the period publishing and recorded media 1995-2006, with 5.2% against 5.1% sector as a whole amounted to annually for the EU as a whole. 124.8 bn euro in the EU in 2006, Trade growth in the NMS was ex- of which 120.6 bn euro was gen- plosive, with exports growing at a erated in the EU-15, with publish- rate of 15.5%, and imports growing ing being the biggest sub-sector, with 9.0% annually. closely followed by printing, and at large distance by recorded me- The printing, publishing and re- dia. Value added annual growth corded media sector accounted for was - with 2.2% - almost equal to 217,000 firms (figures 2005), which the 2.3% growth of the EU econo- together employed 1.91 million my as a whole during the period people, equivalent to 0.87% of 1995-2006, but substantially low- overall EU employment and 5.54% er during the 2000-2006 period of EU manufacturing employment. (1.2%). In the new Member States 854 thousand of these jobs were (NMS) growth was, with 2.1%, slow- in publishing, and 1,053 thousand er than the overall economy (3.2%), in printing and recorded media. and even negative during the 86%, respectively 82% of the jobs 2000-2006 period (-0.6%, against in both sub-sectors were located in 5.3% annually during 1995-2000). the EU-15. Employment in publish- In absolute terms value added of ing in the EU grew with 0.3% annu- the NMS accounted for only 3.5% of ally during the period 2000-2006, the value added generated by the and with 0.5% in the new Member EU-15. Trade amounted to €44.8 bn States. In printing negative growth in exports and €28.4 bn in imports of -1.2% was observed, however, in 2006, which is equivalent to 36% with strong annual growth in the and 23%, respectively, of value new Member States (5.6% against added. Exports grew marginally -2.3% in the EU-15). 9
Printing and Publishing Employment, state-of-play 2006 and changes 2000-2006 Publishing Level 2006 Annual growth Share in EU Change (times 1,000) in share EU 854 0.3 100 0 EU15 734 0.3 86 0 NMS 120 0.5 14 0 Printing / Level 2006 Annual growth Share in EU Change recorded in share media EU 1 053 -1.2 100 0 EU15 865 -2.3 82 -6 NMS 188 5.3 18 6 Source: Eurostat/TNO. Publishing: NACE 221. Printing and recorded media: NACE 222+223. The majority of firms in the printing share has, together with that of and publishing industry (97.6%) are medium enterprises, increased by small firms employing less than 50 0.7% point. Employment in large employees; 2.0% is medium-sized firms declined with 0.9%-point. and only 0.4% are large firms with more than 250 employees. Small Employment trends by job func- firms account for about 48% of all tion: shares (2006) and changes in employment and their employment shares (in%), 2000-2006 10
Main economic and employment trends Employment trends by job function: shares (2006) and changes in shares (in%), 2000-2006 Printing and Shares, 2006 Changes in shares, 2000-2006 Publishing EU15 NMS EU EU15 NMS EU Managers 11 8 10 0 2 0 Computer 2 4 4 1 2 1 professionals Engineers, 3 4 3 0 1 0 technicians Business 5 6 5 1 3 1 professionals Other professionals 25 22 25 4 -13 3 Office clerks and 11 9 10 -2 -4 -2 secretaries Service workers 3 2 3 0 0 0 Craft printing and 18 19 18 -5 4 -4 related trades Other craft and 1 2 2 0 0 0 trades workers Printing, binding, 7 14 8 -1 6 0 paper machine operators Other plant and 3 4 3 0 3 0 machine operators Labourers 11 4 10 3 -3 2 Source: Eurostat Labour Force Survey/TNO Printing and publishing are fast- foundly impacting and changing changing, dynamic sub-sectors, the industry. Changes in business with ICT (notably electronic me- structure and business models, with dia; Internet; ICT-embedded tech- new competitors (new media, but nologies and automation) and also free newspapers for example) strong global competition (Asia, coming to the stage, new product viz. Singapore, China, others) pro- portfolios (diversification) but also 11
Printing and Publishing downstream integration and con- Most jobs are in the function cat- vergence in different information egories other professionals (i.e. and communications markets (i.e. journalists, editors and writers), one content base that can be dis- pre-press workers (category craft tributed through different chan- printing and related trades), office nels with important economies of clerks, managers and labourers, the scale and scope), obviously influ- last accounting for 10% of the work- ence both job volumes and skills force. The new Member States have mix in the industry. The pre-press considerably more printing, bind- function, for example, has been ing and paper machine operators, absorbed both by publishers and less managers and considerably designers who can now perform less labourers than the EU-15. The their own layout with DTP software, share of women in overall employ- and by printers who have brought ment is with 41% is high compared these services in-house. to other manufacturing sectors. Employment by gender, age and education: printing and publishing, 2006 and 2000-2006 EU EU 15 NMS Level Change Level Change Level Change Women 41 2 40 2 46 -5 Age < 40 52 -3 50 -4 58 9 Age 40 – 50 25 0 26 1 22 -8 Age > 50 24 2 24 3 20 -1 Low education 22 -5 25 -4 5 -3 Mid education 50 1 47 -2 67 10 High education 28 5 28 6 27 -7 Entre-preneurs 13 n.a. 12 n.a. 21 n.a. Definition Level % Total Level % Total Level % Total 2006 change %, 2006 change %, 2006 change %, 2000-06 2000-06 2000-06 Source: Alphametrics/TNO based on Eurostat Labour Force Survey 12
Main economic and employment trends Employment is dominated by me- workers (minus 5% points in the dium educated employees; this is EU-15 and +4% in the NMS), print- true for the EU-15 (47%), but espe- ing, binding and paper machine op- cially for the new Member States erators (up by 6% points in the NMS (67%). Low educated workers, with and down minus 1% point in the a share of 25% in the EU-15 and only EU-15) and office clerks and assem- 5% in the new Member States, lost blers (down by 4%, respectively 2% ground, with decreases in the EU- points). The lower educated (‘blue 15 and NMS of 4%- and 3% points collar’ jobs) lost ground overall; the over the last 7 years. 52% of all em- share of mid-educated decreased in ployees is younger than 40 years. the EU-15, but increased strongly in During the period 2000-2006 most the NMS (+10% points). The reverse job change was observed among applies to the high-educated with journalists, editors and writers (mi- a substantial increase in the EU-15, nus 13% points in the NMS and but an even bigger decrease in the +4% points in the EU-15), pre-press NMS. 13
Printing and Publishing SWOT analysis and Identification of Main Drivers SWOT analysis Printing and Publishing Strengths Weaknesses • Small businesses more flexible to satisfy • Small businesses lower absorptive capacity customer demands. In publishing production regarding process and product innovation due to networks characterised through flexible lack of economies of scale and scope. specialisation already visible. • Short term contracts limit investments and • Knowledge of and experience in how to target innovation. audiences. • Individualisation of consumer markets leads to decrease of economies of scale. • Inability of publishing companies to develop new successful (online) business models. • Property rights not always secured properly. (publishing). • Heavy investments to keep both printed and online versions (publishing). • Attracting young readers remains a challenge (publishing). Opportunities Threats • Added services in communication services. • Stronger competition, both intra-European and global. • Creation of value and production networks providing both specialisation and flexibility. • Printing with a long-to-market vulnerable to relocation. • Individualisation of consumers leads to new and more differentiated market segments with • Restrictive legislation in advertising. differentiated profiles and media demands. • Environmental regulation regarding CO2, inks, • New media enable publishers to reach these and paper use. target audiences. • Growing environmental awareness with the public. • Multimedia content development, multimedia design and distribution due to shift in media • Growing importance of electronic delivery of consumption. media content (commercial and non-commercial information), causing substitution of printed • Digitisation leads to lower printing costs and media by Internet and mobile devices. may enhance printing demand in small runs. • Consolidation upstream and downstream in the • Catching up process in media and paper value chain (counts for printing). consumption in NMS. • High consolidation in the media market, with large global players. • Piracy of online, but also offline content, also in traditionally “safe sectors”, such as newspapers. Source: TNO/SEOR. 14
SWOT analysis and Identification of Main Drivers The Strengths-Weaknesses-Oppor- tunities-Threats (SWOT) analysis and the expert-based search for main drivers of change (see Tables) both yield important building bricks for the design and construction of the scenarios. A further differentiation was made been exogenous drivers (drivers that form a “given” at sec- tor level1) and endogenous drivers (drivers that can be influenced at the sector level, for instance by na- tional or European policy-making, or by collective effort from within the sector. 1 With the exception here of Technology, parts of which can be influenced at firm level. For reasons of internal consistency of the scenarios, this driver is nevertheless categorised as exogenous. 15
16 Driver Is this How How Are Are Are Short, Substantial Substantial driver relevant uncertain substantial substantial substantial medium differences differences relevant is this is this impacts impacts impacts or long expected expected for the driver driver expected expected expected run between between sector? for the for the on the on on new impact? countries? sectors? sector? sector? volume of employ- skills? Y/N employ- ment S M L Y/N Y/N Category Scale Scale ment? compo- Y/N Printing and Publishing 0-10 0-10 sition? Y/N Y/N Ageing – Y 7 8 Y N N X Y declining D* labour Main drivers of change publishing force Source: TNO-SEOR-ZSI. Note: * Demographic ; ^ Environment Income per Y 7 3 N N N X N capita and household Income Y 7 3 N N N X N distribution Economic Increasing Y 7 8 N Y Y X N global compe- tition
Global / Y 8 2 N Y Y X N regional production networks (dispersed Economic production locations, transport) Increasing Y 8 1 Y Y Y X Y market segmen- tation (tailor made production, mass customi- Cultural values zation) Lifestyle Y 8 1 Y Y Y X Y changes Advances in Y 10 1 N Y Y X N IT impacting on organiza- tional structures & new business models 17 SWOT analysis and Identification of Main Drivers R&D, Technology & Innovation
18 Driver Is this How How Are Are Are Short, Substantial Substantial driver relevant uncertain substantial substantial substantial medium differences differences relevant is this is this impacts impacts impacts or long expected expected for the driver driver expected expected expected run between between sector? for the for the on the on on new impact? countries? sectors? sector? sector? volume of employ- skills? Y/N employ- ment S M L Y/N Y/N Category Scale Scale ment? compo- Y/N Printing and Publishing 0-10 0-10 sition? Y/N Y/N Internet Y 10 1 N Y Y X N changing production and consum- ption patterns (e-business; etc.) New types Y 10 1 N Y Y X N of work organisation (teams- based, R&D, Technology & Innovation socio- technique, etc.)
New/ Y 10 1 Y Y Y X Y additional value- added services Availability Y 8 3 N N N X Y and price of other E^ natural resources Trade and Y 10 1 N Y Y X N market libera- lisation (national level) Quality of Y 8 3 Y N N X N institutions (judiciary, transpa- rency, lack of Political corruption, viable business climate, structural rigidities) Property Y 8 5 N N N X Y Y 19 SWOT analysis and Identification of Main Drivers rights (copyright)
20 Driver Is this How How Substantial Substantial Are Short, Substantial Substantial driver relevant uncertain impacts impacts substantial medium differences differences relevant is this is this expected expected impacts or long expected expected for the driver driver on the on employ- expected run between between sector? for the for the volume of ment on new impact? countries? sectors? sector? sector? employ- compo- skills? Y/N ment? sition? S M L Y/N Y/N Category Scale Scale Y/N Printing and Publishing 0-10 0-10 Y/N Y/N Ageing – Y 8 2 Y Y Y X N declining D* Main drivers of change: printing labour force Source: TNO-SEOR-ZSI. Note: * Demographic ; ^ Environment Outsourcing Y 9 2 Y Y Y X N Y* & offshoring Increasing Y 9 2 Y Y Y X N Y* global competition Emerging Y 8 4 Y Y Y X N Y* economies driving Economic global growth (new market demand, esp. BRICs)
Global / Y 8 6 Y Y Y X N Y* regional production networks (dispersed Economic production locations, transport) Increasing Y 8 5 N Y Y X N Y market segmen- tation (tailor made production, mass ustomiza- tion) Cultural values Increasing Y 7 7 N Y Y X N N demand for environ- mentally friendly products Advances Y 8 1 Y Y Y X N N in IT impacting organiza- tional structures 21 SWOT analysis and Identification of Main Drivers & new business models R&D, Technology & Innovation
22 Driver Is this How How Are Are Are Short, Substantial Substantial driver relevant uncertain substantial substantial substantial medium differences differences relevant is this is this impacts impacts impacts or long expected expected for the driver driver expected expected expected run between between sector? for the for the on the on on new impact? countries? sectors? sector? sector? volume of employ- skills? Y/N employ- ment S M L Y/N Y/N Category Scale Scale ment? compo- Y/N Printing and Publishing 0-10 0-10 sition? Y/N Y/N Internet Y 9 3 Y Y Y X Y (EU15 Y (specia- changing more lization) production mature) and consum- ption patterns (e-business; etc.) New types Y 7 4 N Y Y X N N of work organisation (teams- based, R&D, Technology & Innovation socio- technique, etc.)
New/ Y 9 1 Y Y Y X Y (see Y (see additional above) above) value- added services Availability/ Y 8 3 Y N N X N N price oil and energy resources Availability Y 10 1 Y N N X N N Env^ / price other natural resources Trade and Y 7 8 Y Y Y X N N market liberalisation (national) EU Y 8 3 Y Y Y X N N integration – deepening (single European Political market etc.) EU Y 8 2 Y Y Y X N N integration – broadening 23 SWOT analysis and Identification of Main Drivers (bigger domestic market)
24 Driver Is this How How Are Are Are Short, Substantial Substantial driver relevant uncertain substantial substantial substantial medium differences differences relevant is this is this impacts impacts impacts or long expected expected for the driver driver expected expected expected run between between sector? for the for the on the on on new impact? countries? sectors? sector? sector? volume of employ- skills? Y/N employ- ment S M L Y/N Y/N Category Scale Scale ment? compo- Y/N Printing and Publishing 0-10 0-10 sition? Y/N Y/N Environ- Y 8 2 Y Y Y X Y Y (effect of mental special- regulation ization)
Scenarios and implications for employment Scenarios and implications for employment Four future scenarios have been a ctors. Endogenous drivers are constructed and explored: 1) Free drivers that can be influenced at Transformation, 2) Free Continu- the sector level, for instance by na- ation, 3) Transformation, and 4), tional or European policy-making, Regulated Continuation (see also or collective effort from within the Figure). The scenarios depict plau- sector. In constructing the scenari- sible and credible futures for the os, those drivers have been select- printing and publishing sector in ed that scored high on the criteria Europe by 2020. Rather than wish- relevance, impact and uncertainty. ful pictures (‘dreams’, ‘crystal ball The relevance criterion was used to gazing’) of the future, scenarios are focus and tailor the scenarios to the founded on drivers and trends ob- aim at hand, i.e. drawing inferences served and are derived in a logical on the future of jobs and skills and and deductive way, hence making knowledge needs by 2020. Impact inferences about plausible future and uncertainty were used to de- developments. Rather than predic- fine distinct directions in the four tions or forecasts based on a mod- scenarios which have been depict- el, the scenarios outcomes in this ed in the figure below, with the ex- study are based on expert opinion. ogenous drivers on the horizontal The bandwidth between the most axis and the endogenous drivers extreme scenarios can be inter- on the vertical axis. preted as indicative for the degree of uncertainty indicating possible paths for flexible anticipation. Construction, hypotheses and use of the scenarios In constructing the scenarios, a clear distinction has been made between exogenous and endog- enous drivers, the main difference being the scope and ability for direct influence. Exogenous driv- ers are drivers that form a “given” for the sector without much room for influence for and by individual 25
Printing and Publishing Four future scenarios for the printing and publishing sector and main underlying drivers Endogenous, sector specific drivers: - Market regulation: media - Environmental regulation - Property rights Media regulation: low barriers Environmental regulation: loose Property rights: unsecured Exogenous drivers: - Globalisation - Fast - S low - Technology & innovation Free Free • Increased use of ICT - Fast change Transformation Continuation - S low change • New value added - Many - F ew services • New forms work - Many - F ew organisation -N atural resources • Oil, energy & paper - Scarce - S carce • Concentration - High -H igh paper industry Regulated Regulated - L ifestyle changes Transformation Continuation • Digital content & - Virtual - Traditional media • Individualisation - High - L ow -A geing labour force Moderate -M oderate Media Regulations: high barriers Environmental regulation: strict Property rights: secured Source: TNO-SEOR-ZSI 26
Scenarios and implications for employment The scenarios apply to both print- Scenario I: ing and publishing. This does nei- Free Transformation ther imply that future develop- ments in both sub-sectors are to Free Transformation depicts a world be taken as one and the same, nor characterised by strong techno- that development paths between logical development, high rates Member States need to be similar. of substitution from traditional to The sectors will face different dy- new media, and strong global and namics in terms of market structure intra-EU competition. Some of the and developments, while driven existing EU companies are able by similar but differently impact- to expand internationally. M&As ing drivers. The way the scenarios are manifold; many new entrants have been constructed enables emerge and thrive, especially in such differentiation. Note that publishing, as they have the abil- the demographics – ageing (less ity to respond quickly to changing young, more retirees) – and its ef- lifestyles. Some entrants are able to fects on labour supply have not grow into powerful diversified play- explicitly been identified in select- ers within several years; others are ing the drivers, as demographics taken over by larger firms (consoli- in the time frame of 2009-2020 are dation). Deregulation means that relatively certain (i.e. predictable) companies are not faced with barri- and play a role across all scenari- ers imposed by media policy: they os. Education and training, which can grow and diversify without lim- stricto sensu could be perceived as itation. Innovation is important for endogenous factors, have been ex- staying competitive. However, as cluded. They form - together with a property rights are unsecured, pub- number of other strategies and/or lishing companies have difficulty in policies - the solutions and hence a collecting revenues for their new possible response to the impact of products. Companies extensively the scenario on skills, knowledge use ICT possibilities and new forms and jobs. The key features of the of work organisation to increase four scenarios can be described as efficiency. Fast successful develop- follows: ment in publishing attracts a young workforce, neutralising the impact of an ageing labour force. Substi- tution of printed matter and tech- nological developments decreases 27
Printing and Publishing the need for natural resources, such focus on cost-reduction, as many of as paper and energy; even so, pro- them feel the increasing competi- ducing environmentally friendly tive pressure from large publishers. (‘green’) provides opportunities Input price increases (e.g. paper, for diversification. The market is energy) and environmental con- more difficult for printers, many of sumer concerns cause companies whom go bankrupt because of less to minimise the use of resources. demand and other companies be- Yet they have few technological ing better equipped to perform the options to do so, faced with slow newly demanded high value added progress in innovation. Margins services. Lower skilled work is out- are low and printers try to enlarge sourced or taken over by foreign their business operations to exploit competitors. Printers that are able economies of scale. Concentration to convert themselves to online means that the number of com- communication or design are able panies reduces sharply, but not in to stay in business. production value. Environmental problems thus persist. Printers face Scenario II: severe image problems and have Free Continuation problems in attracting young peo- ple, with ageing becoming a seri- Free Continuation depicts a world ous problem. characterised by slow globalisation, limited international expansion and Scenario III: offshoring, and limited substitution Regulated Transformation of traditional printed material by new media. With little competition Regulated Transformation depicts a from outside the EU, competition is world characterised by high substi- mostly national and cost-focused, tution and globalisation. Media pol- with limited diversification and in- icy, however, limits media owner- novation. Lifestyle changes and ship with publishers and other firms individualisation play a lesser role, being restricted in size. The media with customers demanding most- landscape is hence diversified with ly cheap and generic products. many smaller players, each deliver- Cost reduction is also achieved ing products that have a particular by exploiting economies of scale focus group, but using all channels through M&As without limitation available. In some markets there to media ownership. Also printers is less room for new entrants as 28
Scenarios and implications for employment c ompanies exploit their home mar- drive up costs and decrease mar- ket far more intensively. Printers gins, especially for printers. Secure can profit from the diversified land- digital rights have little to no im- scape by providing various services pact, as demand for digital prod- specialised for special target groups ucts is limited. and forming relationships with pub- lishers. As digital rights are secured, companies can reap the benefits of innovation. Strict environmental regulation does not have a large impact, but with strong substitu- tion and technology improving, en- vironmentally friendly production becomes reality. Scenario IV: Regulated Continuation Regulated Continuation depicts a world characterised by moderate competition, strong media regula- tion and media companies facing limits to growth. Companies are strongly focused on one market segment, as diversification pos- sibilities are limited; entry for new competitors is difficult as barri- ers to entry are high. Still, differ- ent market segments compete for customer attention. The number of printers reduces, but to a lesser extent than in Free Continuation. Al- though environmental regulation is in place, technological options for substituting paper are limited. Prices of paper and energy rise and environmental regulations further 29
Printing and Publishing Implications of scenarios: job volume changes by function, 2009-2020 Free Trans- Regulated Free Regulated formation Trans- Continuation Continuation formation Managers Pub M M M M Print D M D D ICT & engineering Pub I I M M profs. Print I I M M Business & finance Pub I I M M profs. Print I I M M Journalist, editors, Pub I I D D writers Support staff Pub D D D D Print D D D D Pre-press workers Print D I M M Production workers Print D D D D Source: TNO-SEOR-ZSI. Note: D = decrease, I = increase, M = maintain. Pub = Publishing; Print = Printing. 30
Implications of scenarios for jobs, skills and knowledge by job function Implications of scenarios for jobs, skills and knowledge by job function In determining job volume chang- Free Transformation and Regulated es, a distinction has been drawn be- Transformation also requires more tween printing and publishing. For managers. The demand for ICT & both Free Continuation and Regulat- engineering professionals is mostly ed Continuation, expected volume driven by technological develop- changes will not differ greatly even ments and new high value added though the intensity of change services. In Free Transformation and will be larger in Free Continuation. Regulated Transformation therefore, Free Transformation and Regulated their volume can be expected; in Transformation show similar chang- the other scenarios their number es, with a stronger effect in Free will remain the same. It is expected Transformation. The main differ- that the number of ICT & engineer- ence between Free Transformation ing professionals will increase more and Regulated Transformation on in the strongly developing markets the one hand and Free Continua- of Eastern and Central Europe than tion and Regulated Continuation on in developed markets. The number the other is, however, in expected of business & finance profession- changes in the skills mix. als is expected to increase in sce- narios with fast changing demand In all scenarios except the stable inducing market conditions and in Regulated Transformation manag- contexts with a rising number of ers in printing will face a decline, as services and organisational com- the number of companies is likely plexity, i.e. in Free Transformation to reduce. In publishing there is no and Regulated Transformation. Vol- obvious trend towards any increase ume changes are expected to be or decrease, however. Cutting costs higher in publishing. The number will affect the number of managers of journalists, editors and writers and the number of companies only can be expected to increase in line marginally. It will be mostly lower with the recent trend, especially layers within the organization that in the fast paced scenarios. Again will be affected. In all scenarios man- demand is driven by the need to agers fulfil a prominent role, espe- supply more value added servic- cially in publishing. Reorganisations es, via new media channels; job in publishing in Free Continuation contracts will, however, become and Regulated Continuation will be more flexible. In Free Continuation led by managers. Diversification in and Regulated Continuation their 31
Printing and Publishing umber is expected to decrease, as n but with a central role in produc- a result of consolidation. For sup- tion and customer services leading port staff changes are to a large to an increased demand. Produc- extent similar across scenarios and tion workers - mostly relevant in sub-sectors. Increased efficiency printing - are expected to decrease will reduce the need for adminis- in all scenarios, albeit for different tration, although in Free Transfor- reasons. In Free Transformation and mation and Regulated Transforma- Regulated Transformation declines tion decreases are partly offset by are due to further automation, an increasing demand because of outsourcing and less demand for increasing organisational complex- traditional printed material. In Free ity and diversification of services. Continuation and Regulated Contin- In Free Continuation and Regulated uation, demand decreases because Continuation demand slows down of consolidation and cost cutting. as the need to cut costs is high, In developing markets the number consolidation leads to a further re- of production workers will decrease duction of administrative tasks and more than in more mature markets new services do hardly arise. In pre- where the majority of companies is press expected changes vary across already producing efficiently; com- scenarios. Pre-press is the desk- panies have to ensure that (organi- top publishing side within print- sational) slack is further reduced in ing companies and is important in order to stay in business. delivering of value added services through different channels. In Free Identification of emerging Transformation the number of print- competences, skills and ing companies goes down fast, and knowledge needs therefore the need for pre-press services. Because of the impor- By taking the scenarios and driv- tance of pre-press workers for new ers as a starting point, logical in- services their number will increase ferences (‘guestimates’) of skills in Regulated Transformation, with and knowledge needs were made little change in the number of for each of the identified job func- printing offices. In Free Continua- tions. Skills refer to the ability to ap- tion and Regulated Continuation ply knowledge and use know-how their number is expected to be to complete tasks and solve prob- stable, with consolidation and little lems. In the context of the Europe- diversification restraining growth, an Qualification Framework (EQF), 32
Implications of scenarios for jobs, skills and knowledge by job function skills are described as cognitive (in- Future skills and volving the use of logical, intuitive knowledge needs by and creative thinking) or practical job function (involving manual dexterity and the use of methods, materials, tools Across all job functions soft skills and instruments). Knowledge refers will become increasingly important, to the outcome of the accumulation especially so for high skilled profes- of information through learning. It sional job functions. The general is the body of facts, principles, the- trend of up-skilling across job func- ories and practices that is related tions is bound to continue in the to a field of work or study. In EQF coming years. Due to the changing context, knowledge is described as nature of jobs, predefined tech- theoretical and/or factual. Compe- nical knowledge capabilities will tences refer to the proven ability to become somewhat less important use knowledge, skills and personal, while skills to adapt and learn new social and/ or methodological abili- competences and life-long learning ties, in work or study situations and will be put at a premium. Certain in professional and personal devel- knowledge – notably e-skills – will opment. Competences thus defined become more important. Emerg- come actually close to what is gen- ing competences of higher skilled erally understood nowadays as ‘soft jobs mostly refer to how to learn, skills’. In EQF context, competences communicate, interact and adapt are described in terms of responsi- to changing environments in ad- bility and autonomy. In the practi- dition to a high quality education. cal elaboration of future skills and Emerging competences in medi- knowledge needs for the purpose um-educated job functions that of this study, both have been fur- mostly execute defined tasks and ther ‘disentangled’ to result into six processes refer mostly to specific clusters of similar and related skills knowledge sets that can be taught and knowledge needs (see box). through learning. 33
Printing and Publishing Overview of skills and knowledge needs identified for each job function and scenario Knowledge (‘hard skills’) • Legislative / regulatory knowledge (environmental / safety / labour / contracting); Language*; e-skills; Marketing skills; Technical knowledge; Product knowledge; Product development Social Skills • Team working skills; Social perceptiveness (listening / understanding); Communication; Networking; Language*; Intercultural Problem-solving Skills • Analytical skills; Interdisciplinary; Initiative, Multi-skilling; Creativity Self-management Skills • Planning; Stress and time management; Flexibility; Multi-tasking Management skills • Strategic & visionary; Coaching and team building; Change management; Project management; Process optimizing; Quality management; People skills crucial for collegial management style Entrepreneurial skills • Supplier and customer relationship / understanding; Business understanding / development; Trend setting / trend spotting Source: TNO-SEOR-ZSI We illustrate the key emerging skills Journalists, editors and writers – and knowledge needs for two vital While different though related oc- job functions, notably journalists, cupational groups, the function editors and writers (key in publish- boundaries between the three are ing) and pre-press workers (key in blurring; a considerable propor- printing). 2 tion of work can be relatively easy outsourced to freelancers or other part-time positions. In high-paced technological change scenarios 2 F or a summary of expected changes in skills and knowl- (Free Transformation and Regu- edge needs for these and other job categories, see the tables at the end of this summary. More extensive and lated Transformation) most of the detailed accounts on future skills and knowledge needs changes are relevant for this func- can be found in the main report, with further differentia- tions made by scenario. tion group. Change offers a variety 34
Implications of scenarios for jobs, skills and knowledge by job function of possibilities to publish content be necessary (intercultural skills, and seemingly endless opportu- language, networking), in order to nities emerge for those able to better understand new develop- capture them. In slow-paced tech- ments and how to use new media nological scenarios few changes as a way to bring news to a highly apply, with journalists, editors and diversified audience. Communica- writers coming under increasing tion skills and social perceptiveness pressure from management and are considered essential in all sce- business professionals to operate narios, in dealing with co-workers, even more efficiently. In order to with other stakeholders and report- live and stand up to these pres- ing as well as in quickly picking up sures, management and financial signals and to be able to cope with knowledge can be very useful. change. An important change is Most job specific requirements do the shortening time between writ- not vary considerably from what ing and publication, brought about the skills and knowledge needs by the influence of new technology are at this moment. Competences and globalisation which creates the in Free Transformation and Regu- need for strong to problem solv- lated Transformation relate mostly ing skills (interdisciplinary skills, to professional knowledge and multi skilling and creativity), but new competences related to new also more self-management skills. technologies and services. Having Flexibility and planning are also rel- the ability to learn continuously evant in the slow change technol- is a major strength for journalists, ogy and globalisation scenarios, as writers and editors. The profession efficiency pushes journalists, writ- has to get (further) accustomed ers and editors to take on diverse to new organisational structures tasks, so as to improve efficiency. In and the prolific use of computer both Transformation scenarios new programmes and new multimedia services and new media opportu- options. Knowledge about digital nities need to be taken up, which workflows, cross media platforms, require entrepreneurial skills and and other technical knowledge spirit. Project management and are necessary in order to perform strategic and visionary skills should well. Furthermore, in the regulated ensure that journalists and writers scenarios knowledge about me- are successful in setting up new dia regulations is an asset. Social services. In Free Continuation and skills in international contacts will Regulated Continuation changes in 35
Printing and Publishing competences relate to organisa- these will be far more apparent in tional changes, requiring adaptive fast changing technology scenar- capabilities. Training in manage- ios. Changing soft- and hardware ment skills can help to increase in- can give rise to problems if cus- fluence on strategic choices. tomers do not provide the correct format for their data. The technical Pre-press workers - Pre-press is the orientation of pre-press workers major node around which rela- will hence remain a vital part. This tions between customers and is also apparent in new electronic companies develop and forms the workflows, the updating of knowl- interface between production and edge and the improvement of pro- customers, while translating cus- cesses. Pre-press workers need to tomer demand into workable for- be familiar with different kinds of mats. The difference between the techniques and multimedia pos- fast and slow technological change sibilities, also in relation to the use scenarios is that more technology of the product. There is, however, adds to the number of technolo- a danger that traditional pre-press gy-related skills pre-press workers skills, related to typesetting, colour need to acquire. In slow change picking and more general graphi- scenarios pre-press workers the fo- cal skills, will be neglected due to cus will be on further streamlining the rise of new technologies. Com- and improving the process from panies still need to make sure that client to production and in reduc- the more traditional skills are given ing the use of natural resources the attention they deserve. rather than on techniques. In Free Continuation and Regulated Con- In the scenarios Regulated Trans- tinuation pre-press is vital for com- formation, Free Continuation and panies as they struggle to keep in Regulated Continuation knowledge business. Customers should not of environmental management will be bothered with technological become more important. Knowl- details. As pre-press activities are edge of regulations is particularly still too much focussed on technol- important in the ‘Regulated’ sce- ogy, rather than commercial and narios. In all scenarios social skills social aspects, the latter are central. will become a vital aspect of the Whereas in all scenarios the impor- work of pre-press workers. This tance of technical knowledge and involves the need to understand e-skills will increase, the need for customers and co-workers and to 36
Implications of scenarios for jobs, skills and knowledge by job function be able to effectively communicate demands and translating demands into outputs, which also requires visual communication. In scenarios of fast-paced technological change, strong cooperation is needed be- tween production, support staff and pre-press workers, as produc- tion becomes increasingly flexible. Moreover, a strong customer orien- tation requires entrepreneurial and problem solving skills. Creativity can help pre-press workers to come up with creative ideas for new services linked to a good understanding of customer needs. New successful services also relate to marketing and business development skills. With pre-press workers being im- portant in aligning different parts of the organisation, also with custom- er wishes, multi-skilling is impor- tant. Pre-press workers should be able to motivate others into estab- lishing new products and services. New products will put additional demands on pre-press workers in terms of self-management skills and management skills, notably a flex- ible work attitude and the ability to multi-task including keeping track of the quality, safety and environ- mental impacts. 37
Printing and Publishing Main strategic choices to meet skill and knowledge needs In order to meet future skills and plants, by offering (re)training tra- knowledge needs, apt and timely jectories or by active global sourc- solutions – referred to here as stra- ing of personnel. For SMEs and es- tegic choices - are required (see pecially for micro-enterprises such Table below). Strategic choices re- longer-term, more strategic human fer and relate to the medium- and resource management often will longer term, even though emerg- be more difficult to organise and ing skills and knowledge needs operationalise. in practice may also apply to the now and tomorrow. Essential in In order to address the identified seeking appropriate solutions is to future skills and knowledge needs keep this longer time perspective in an encompassing and timely in mind. Rather than focusing on manner, appropriate joint action one single solution, a set of linked is needed by all stakeholders, in- strategic choices will in most cases cluding the industry (firms, sector be the best strategy to follow. Pri- organisations and social partners), oritising both in time (what first, training and education institutes, where to follow up) and in alloca- intermediary organisations and, tion of resources (including bud- last but not least, government at getary focus) followed by further all levels (EU, national, regional and fine-tuning is a clear necessity to local). Collaboration is needed in guarantee that skills needs are tar- order to agree on and implement geted and solved. Skill needs can a package of feasible solutions. be identified at various levels, rang- Timely, targeted and reliable infor- ing from assessments at the nation- mation to make decisions – i.e. ad- al or even European sector level to equate monitoring and analysis - is more precise assessments at the re- an essential prerequisite. gional and company level. Increas- ingly the identification of skills and knowledge needs but also the search for adequate solutions will have to become an integral part of an overall longer-term business strategy, also for SMEs. Some solu- tions w ill be found within the com- pany itself, e.g. through reorganis- ing functions within or between 38
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