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Printing and Publishing - Comprehensive sectoral analysis of emerging competences and economic activities in the European Union - Bollettino Adapt
Printing and Publishing
Comprehensive sectoral analysis of emerging competences
    and economic activities in the European Union

                                           European Commission
Printing and Publishing - Comprehensive sectoral analysis of emerging competences and economic activities in the European Union - Bollettino Adapt
Submitted to the European Commission, DG Employment, Social Affairs
and Equal Opportunities

Executed by:
TNO Netherlands Organisation for Applied Scientific Research
SEOR Erasmus University Rotterdam
ZSI Centre for Social Innovation

DG EMPL project VC/2007/0866
Printing and Publishing

This report is published as part of a series of forward-looking sector studies on New Skills and New
Jobs in the frame of the project Comprehensive Sectoral Analysis of Emerging Competences and
Economic Activities in the European Union.

This publication is commissioned under the European Community Programme for Employment and
Social Solidarity - PROGRESS (2007-2013).

This programme is managed by the Directorate-General for Employment, social affairs and equal op-
portunities of the European Commission. It was established to financially support the implementa-
tion of the objectives of the European Union in the employment and social affairs area, as set out in
the Social Agenda, and thereby contribute to the achievement of the Lisbon Strategy goals in these
fields.

The seven-year Programme targets all stakeholders who can help shape the development of appro-
priate and effective employment and social legislation and policies, across the EU-27, EFTA-EEA and
EU candidate and pre-candidate countries.
PROGRESS mission is to strengthen the EU contribution in support of Member States’ commitment.
PROGRESS will be instrumental in:
     1. providing analysis and policy advice on PROGRESS policy areas;
     2. monitoring and reporting on the implementation of EU legislation and policies in PROGRESS
         policy areas;
     3. promoting policy transfer, learning and support among Member States on EU objectives and
         priorities; and
     4. relaying the views of the stakeholders and society at large

For more information see:
http://ec.europa.eu/employment_social/progress/index_en.html

The information contained in this publication does not necessarily reflect the position or opinion
of the European Commission.

                                                                                                European Commission
Printing and Publishing - Comprehensive sectoral analysis of emerging competences and economic activities in the European Union - Bollettino Adapt
Printing and Publishing
Comprehensive sectoral analysis of emerging competences
    and economic activities in the European Union

                         Executive Summary

                    The full study is available under the link
                    http://ec.europa.eu/restructuringandjobs

                             European Commission

    Directorate-General for Employment, Social Affairs and Equal Opportunities
                                    Unit F3

                          Manuscript completed in 2009
Neither the European Commission nor any person acting on behalf of the Commission may be held
responsible for the use that may be made of the information contained in this publication.

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Preface

                      Education and        needs of ­society and the economy,
                      training, in the     as a means to increased competi-
                      context of a life-   tiveness and growth, as well as to
                      long     learning    greater social cohesion, in Europe.
                      perspective, are
                      an indispensable     This is more important than ever in
                      means for pro-       the current situation of crisis that
moting adaptability and employabi­         will undoubtedly lead to substan-
lity, active citizenship, personal and     tial changes in economic activities
professional fulfilment.                   in Europe coming years.

Investment in human capital                With this in mind, the Commission
through better education, and the          has elaborated a set of analysis of
development of skills and com-             emerging competences in 18 sec-
petences should be increased. It           tors. Those analysis are available
is important to anticipate skills          to all economic, social and profes-
needs — and also skills gaps —             sional organisations, educations
which are emerging in the Europe-          and training institutions, etc. They
an labour market, as well as to im-        can help them to refine their strat-
prove the matching of knowledge,           egies and to engage into forward-
skills and competences with the            looking actions.

                                                                        Robert Verrue

                                                        Director-General, Employment,
                                             Social Affairs and Equal Opportunities DG

                                                                                    3
Printing and Publishing

Aims and methodology

The renewed Lisbon strategy and         by a number of other initiatives over
European Employment strategy            the oncoming year and beyond. The
stress the need for Europe to place     current economic crisis calls for the
more emphasis on a better antici-       reinforcement of policies aimed at
pation of skill needs together with     developing the employability of the
the need to reduce labour markets       workforce. This project fits within
mismatches. These policies aims         this policy objective.
also at minimising social costs and
facilitating adaptation during re-      18 sector studies,
structuring processes through a         one methodology
better anticipation and positive
management of change. Globalisa-        The results of this study aim to
tion, technological change, climate     serve as a guide in launching fur-
change and demographic develop-         ther EU and other actions to pro-
ments (including ageing and migra-      mote the strategic management
tion) in that respect pose huge chal-   of human resources and to foster
lenges, comprising both risks and       stronger synergies between inno-
opportunities. In that context, the     vation, skills and jobs, taking into
Commission has launched recently        account the global context and en-
the New Skills for New Jobs initia-     couraging adaptations to national
tive together with other related Eu-    and regional level.
ropean projects aimed at identify-
ing future job and skills needs using   To validate, add and complement
quantitative modelling approaches.      the findings of the project and
While having advantages of robust-      to make sure that results are dis-
ness, stakeholders as well as the       seminated as broadly as possible
European Commission identified a        across Europe, relevant stakehold-
clear need for complementary more       ers including European social part-
qualitative forward-looking analy-      ners, other services from the Com-
sis. Consequently, the European         mission with the expertise in the
Commission commissioned in 2007         sectors analysed, representatives
a series of 18 future-oriented sector   from the European Parliament,
studies (horizon 2020) on skills and    the European Economic and Social
jobs following a uniform, qualita-      Committee, the Committee of the
tive methodology. Results of these      Regions, Eurofound and Cedefop
studies have become available in        were involved in the project from
summer 2009, and will be followed       the beginning.

4
Aims and methodology

Sectors Covered
Automotive industry
Defence
Textiles, wearing apparel and leather products
Printing and publishing
Chemicals, pharmaceuticals, rubber and plastic products
Non-metallic materials (glass, cement, ceramic…)
Electromechanical engineering
Computer, electronic and optical products
Building of ships and boats
Furniture and others
Electricity, gas, water & waste
Distribution, trade
Hotels, restaurants, catering and related services
Transport
Post and telecommunications
Financial services (bank, insurance and others)
Health and social work
Other services, maintenance and cleaning

A standard predefined methodol-               tions for emerging competences
ogy was developed by a panel of               and occupation profiles in terms
experts under the direction of Prof           of jobs expanding, transforming or
Maria João Rodrigues and applied              declining, and their implications
to all 18 studies to ensure consis-           in terms of strategic choices and
tency and comparability of the re-            subsequent recommendations for
sults, the studies being produced             companies, education and train-
by different contractors.                     ing systems, social partners and
                                              public authorities at all levels. This
Based on the basic methodologi-               foresight methodology implies an
cal framework, each contractor                approach combining desk ­research
­executed 7 defined steps, starting           and expert knowledge.
 with the mapping of main trends,
 key drivers of change, leading to            At the end of each sector study a
 scenarios of plausible evolution             final European workshop for the
 and their implication for employ-            sector was organised by the Com-
 ment at the year 2020 time hori-             mission to validate results as well
 zon, the identification of implica-          as refine recommendations. In

                                                                                  5
Printing and Publishing

addition to European Commission       of all sections were summarised
and Eurofound staff, about 20 ex-     in a SWOT analysis and were used
perts per workshop from industry,     as input to identify key drivers.
academia and sector organisations
including workers and employ-         Drivers of change
ers’ representatives with a sound
knowledge of jobs and skills were     On the basis of the mapping of
invited to comment and provide        the sector, a set of key drivers,
recommendations to the report as      sector specific or not, was identi-
part of the methodology.              fied. Literature review and expert
                                      knowledge of the sector were
Brief description of                  then used to define a conclu-
the methodological steps              sive list of sector-specific drivers.
                                      Drivers were classified as exog-
Mapping                               enous or endogenous depend-
                                      ing on the ability for the sector’s
The main purpose of this analy-       stakeholders and policymakers
sis was to provide factual back-      to influence them. These lists of
ground to identify key drivers        drivers were also discussed in the
used in the subsequent scenario       experts’ ­p anel workshops.
development. Consequently, the
Report analysed recent sector         Qualitative scenarios and impli-
developments and trends and,          cations for employment trends
at the same time, depicts the
current state of play in the sec-      The set of selected sectoral ­drivers
tor with an emphasis on innova-       of change served as an input to
tion, skills and jobs. It was based   ­develop scenarios for the evolution
on an analysis of available time       of the sector and implications for
series data and relevant existing      different occupations (composition
studies. It analysed 1) structural     of employment / emerging compe-
characteristics (production, value     tences) in the period 2008 to 2020.
added, employment in various di-
mensions, and related factors); 2)    Implications of scenarios and
the value chain; 3) technological     emerging competences
change and innovation; 4) trade
and international competition as      Scenarios were built to assess the
well as 5) regulation. The results    implications for the level (absolute

6
Aims and methodology

demand) and composition (relative         were looked at in this step of the
demand compared to other job              methodology, focussing more
functions) of employment of dif-          particularly on the specific role
ferent job functions by 2020. New         to be played by sectoral organi-
and emergent skills required by dif-      sations, educational institutions
ferent job functions were identified      and governments such as a stron-
based on the analysis of the evolu-       ger cooperation between stake-
tion of past data on employment           holders or an increased flexibility
by occupation, on the analysis from       through modularisation of educa-
the present situation and of experts’     tion and training.
comments during the workshop.
The focus was on identifying and          Recommendations
describing key and critical com-
petences for the future for each of       Each sector study contains spe-
the major occupational function in        cific recommendations to the
relation to the different scenarios       sector. However, with the studies
elaborated. These formed the basis        analysing Europe as a whole, the
for the strategic choices identified      recommendations remain gen-
in a next step.                           eral and need a follow-up at the
                                          national and regional level. The
Strategic choices for companies to        intention of the project especially
meet emergent competence needs            in the follow up phase is to use the
                                          results to stimulate stakeholders
Each sector study assessed possible       at lower territorial levels (national
strategic choices in terms of feasibil-   / regional) to work out results in
ity and actor involvement. The op-        more details, repeat and adapt this
tions comprised recruiting workers        exercise to local needs rather than
from other sectors, countries, re-        providing standardised solutions.
cruiting graduates, re-training em-       Some general recommendations
ployed workers as well as changing        call for an intensified co-operation
work organisation.                        between relevant stakeholders,
                                          the need to invest strongly in hu-
Specific implications                     man capital, more standardised
for education and training                regulations, enhanced VET to in-
                                          crease social mobility and coordi-
Options to improve or to adapt            nated National and European Vo-
education and training systems            cational Qualifications.

                                                                             7
Printing and Publishing

The printing and publishing sector –
main characterisation
Printing and publishing have tra-        activities, such as bookbinding,
ditionally been - and to a certain       plate-making services, and data
degree still are - closely related       imaging. Processes used in print-
industries. Publishing can be de-        ing include a variety of methods
fined as the process of production       for transferring an image from a
and dissemination of information,        plate, screen or computer file to a
i.e. making information available        medium, such as paper, plastics,
for public view. It refers to the dis-   metal, textile articles, or wood. In
tribution of works such as books,        recent years the ties between both
magazines, newspapers and sound          sectors are diminishing, as printed
recordings in printed or electronic      material has become less impor-
form. Publishing includes various        tant for publishing companies,
stages, from the development,            and digitization, Internet and new
acquisition, copy-editing, graphic       media have found their way in.
design and other pre-press acti­         Boundaries between publishing
vities to the actual production          and other industries have started
(i.e. printing), marketing and dis-      to blur, with publishers, printers
tribution. Printing is the process       and others ­converging but at the
for reproducing text and image,          same time diversifying their prod-
including associated ­support            uct portfolios.

Note:

The statistical material contained in the report covers printing acti­vities
as a whole (NACE 22.2).The analytical part of the report focuses exclu-
sively on the print market for publishing products, excluding commer-
cial printing activities.

8
Main economic and employment trends

Main economic and
employment trends
Value added of the printing,          faster than imports over the period
publishing and recorded media         1995-2006, with 5.2% against 5.1%
sector as a whole amounted to         annually for the EU as a whole.
124.8 bn euro in the EU in 2006,      Trade growth in the NMS was ex-
of which 120.6 bn euro was gen-       plosive, with exports growing at a
erated in the EU-15, with publish-    rate of 15.5%, and imports growing
ing being the biggest sub-sector,     with 9.0% annually.
closely followed by printing, and
at large distance by recorded me-     The printing, publishing and re-
dia. Value added annual growth        corded media sector accounted for
was - with 2.2% - almost equal to     217,000 firms (figures 2005), which
the 2.3% growth of the EU econo-      together employed 1.91 million
my as a whole during the period       people, equivalent to 0.87% of
1995-2006, but substantially low-     overall EU employment and 5.54%
er during the 2000-2006 period        of EU manufacturing employment.
(1.2%). In the new Member States      854 thousand of these jobs were
(NMS) growth was, with 2.1%, slow-    in publishing, and 1,053 thousand
er than the overall economy (3.2%),   in printing and recorded media.
and even negative during the          86%, respectively 82% of the jobs
2000-2006 period (-0.6%, against      in both sub-sectors were located in
5.3% annually during 1995-2000).      the EU-15. Employment in publish-
In absolute terms value added of      ing in the EU grew with 0.3% annu-
the NMS accounted for only 3.5% of    ally during the period 2000-2006,
the value added generated by the      and with 0.5% in the new Member
EU-15. Trade amounted to €44.8 bn     States. In printing negative growth
in exports and €28.4 bn in imports    of -1.2% was observed, however,
in 2006, which is equivalent to 36%   with strong annual growth in the
and 23%, respectively, of value       new Member States (5.6% against
added. Exports grew ­marginally       -2.3% in the EU-15).

                                                                       9
Printing and Publishing

Employment, state-of-play 2006 and changes 2000-2006

 Publishing             Level 2006              Annual growth          Share in EU       Change
                        (times 1,000)                                                    in share
 EU                             854                     0.3                    100              0
 EU15                           734                     0.3                    86               0
 NMS                            120                     0.5                    14               0
 Printing /             Level 2006              Annual growth          Share in EU       Change
 recorded                                                                                in share
 media
 EU                            1 053                   -1.2                    100              0
 EU15                           865                    -2.3                    82              -6
 NMS                            188                     5.3                    18               6
Source: Eurostat/TNO. Publishing: NACE 221. Printing and recorded media: NACE 222+223.

The majority of firms in the printing                         share has, together with that of
and publishing industry (97.6%) are                           medium enterprises, increased by
small firms employing less than 50                            0.7% point. Employment in large
employees; 2.0% is medium-sized                               firms declined with 0.9%-point.
and only 0.4% are large firms with
more than 250 employees. Small                                Employment trends by job func-
firms account for about 48% of all                            tion: shares (2006) and changes in
employment and their ­employment                              shares (in%), 2000-2006

10
Main economic and employment trends

Employment trends by job function: shares (2006) and changes
in shares (in%), 2000-2006

 Printing and                Shares, 2006                   Changes in shares, 2000-2006
 Publishing

                             EU15          NMS    EU        EU15      NMS        EU

 Managers                        11          8         10      0          2           0
 Computer                         2          4         4       1          2           1
 professionals
 Engineers,                       3          4         3       0          1           0
 technicians
 Business                         5          6         5       1          3           1
 professionals
 Other professionals             25          22        25      4         -13          3
 Office clerks and               11          9         10      -2         -4          -2
 secretaries
 Service workers                  3          2         3       0          0           0
 Craft printing and              18          19        18      -5         4           -4
 related trades
 Other craft and                  1          2         2       0          0           0
 trades workers
 Printing, binding,               7          14        8       -1         6           0
 paper machine
 operators
 Other plant and                  3          4         3       0          3           0
 machine operators
 Labourers                       11          4         10      3          -3          2
Source: Eurostat Labour Force Survey/TNO

Printing and publishing are fast-                  foundly impacting and changing
changing, dynamic sub-sectors,                     the industry. Changes in business
with ICT (notably electronic me-                   structure and business models, with
dia; Internet; ICT-embedded tech-                  new competitors (new media, but
nologies and automation) and                       also free newspapers for ­example)
strong global competition (Asia,                   coming to the stage, new product
viz. ­Singapore, China, others) pro-               portfolios (diversification) but also

                                                                                           11
Printing and Publishing

downstream integration and con-                             Most jobs are in the function cat-
vergence in different information                           egories other professionals (i.e.
and communications markets (i.e.                            journalists, editors and writers),
one content base that can be dis-                           pre-press workers (category craft
tributed through different chan-                            printing and related trades), office
nels with important economies of                            clerks, managers and labourers, the
scale and scope), obviously influ-                          last accounting for 10% of the work-
ence both job volumes and skills                            force. The new Member States have
mix in the industry. The pre-press                          considerably more printing, bind-
function, for example, has been                             ing and paper machine operators,
absorbed both by publishers and                             less managers and considerably
designers who can now perform                               less labourers than the EU-15. The
their own layout with DTP software,                         share of women in overall employ-
and by printers who have brought                            ment is with 41% is high compared
these services in-house.                                    to other manufacturing sectors.

Employment by gender, age and education:
printing and publishing, 2006 and 2000-2006

                        EU                             EU 15                  NMS
                        Level          Change          Level      Change      Level      Change
 Women                       41              2              40        2          46         -5
 Age < 40                    52             -3              50        -4         58         9
 Age 40 – 50                 25              0              26        1          22         -8
 Age > 50                    24              2              24        3          20         -1
 Low education               22             -5              25        -4          5         -3
 Mid education               50              1              47        -2         67         10

 High education              28              5              28        6          27         -7
 Entre-preneurs              13            n.a.             12       n.a.        21        n.a.

 Definition              Level %         Total          Level %     Total      Level %     Total
                          2006         change %,         2006     change %,     2006     change %,
                                        2000-06                    2000-06                2000-06
Source: Alphametrics/TNO based on Eurostat Labour Force Survey

12
Main economic and employment trends

Employment is dominated by me-          workers (minus 5% points in the
dium educated employees; this is        EU-15 and +4% in the NMS), print-
true for the EU-15 (47%), but espe-     ing, binding and paper machine op-
cially for the new Member States        erators (up by 6% points in the NMS
(67%). Low educated workers, with       and down minus 1% point in the
a share of 25% in the EU-15 and only    EU-15) and office clerks and assem-
5% in the new Member States, lost       blers (down by 4%, respectively 2%
ground, with decreases in the EU-       points). The lower educated (‘blue
15 and NMS of 4%- and 3% points         collar’ jobs) lost ground overall; the
over the last 7 years. 52% of all em-   share of mid-educated decreased in
ployees is younger than 40 years.       the EU-15, but increased strongly in
During the period 2000-2006 most        the NMS (+10% points). The reverse
job change was observed among           applies to the high-educated with
journalists, editors and writers (mi-   a substantial increase in the EU-15,
nus 13% points in the NMS and           but an even bigger decrease in the
+4% points in the EU-15), ­pre-press    NMS.

                                                                           13
Printing and Publishing

SWOT analysis and Identification
of Main Drivers
                                   SWOT analysis Printing and Publishing
                      Strengths                                         Weaknesses
 • Small businesses more flexible to satisfy         • Small businesses lower absorptive capacity
    customer demands. In publishing production           regarding process and product innovation due to
    networks characterised through flexible              lack of economies of scale and scope.
    specialisation already visible.
                                                      • Short term contracts limit investments and
 • Knowledge of and experience in how to target         innovation.
    audiences.
                                                      • Individualisation of consumer markets leads to
                                                         decrease of economies of scale.
                                                      • Inability of publishing companies to develop new
                                                         successful (online) business models.
                                                      • Property rights not always secured properly.
                                                         (publishing).
                                                      • Heavy investments to keep both printed and
                                                         online versions (publishing).
                                                      • Attracting young readers remains a challenge
                                                         (publishing).
                    Opportunities                                            Threats
 • Added services in communication services.         • Stronger competition, both intra-European and
                                                         global.
 • Creation of value and production networks
    providing both specialisation and flexibility.    • Printing with a long-to-market vulnerable to
                                                         relocation.
 • Individualisation of consumers leads to new
    and more differentiated market segments with      • Restrictive legislation in advertising.
    differentiated profiles and media demands.
                                                      • Environmental regulation regarding CO2, inks,
 • New media enable publishers to reach these          and paper use.
    target audiences.
                                                      • Growing environmental awareness with the public.
 • Multimedia content development, multimedia
    design and distribution due to shift in media     • Growing importance of electronic delivery of
    consumption.                                         media content (commercial and non-commercial
                                                         information), causing substitution of printed
 • Digitisation leads to lower printing costs and       media by Internet and mobile devices.
    may enhance printing demand in small runs.
                                                      • Consolidation upstream and downstream in the
 • Catching up process in media and paper               value chain (counts for printing).
    consumption in NMS.
                                                      • High consolidation in the media market, with
                                                         large global players.
                                                      • Piracy of online, but also offline content, also in
                                                         traditionally “safe sectors”, such as newspapers.
Source: TNO/SEOR.

            14
SWOT analysis and Identification of Main Drivers

The Strengths-Weaknesses-Oppor-
tunities-Threats (SWOT) analysis and
the expert-based search for main
drivers of change (see Tables) both
yield important building bricks for
the design and construction of the
scenarios. A further differentiation
was made been exogenous drivers
(drivers that form a “given” at sec-
tor level1) and endogenous drivers
(drivers that can be influenced at
the sector level, for instance by na-
tional or European policy-making,
or by collective effort from within
the sector.

1 With the exception here of Technology, parts of which
can be influenced at firm level. For reasons of internal
consistency of the scenarios, this driver is nevertheless
categorised as exogenous.

                                                                                                    15
16
                                                                            Driver         Is this    How        How         Are           Are           Are           Short,      Substantial   Substantial
                                                                                           driver     relevant   uncertain   substantial   substantial   substantial   medium      differences   differences
                                                                                           relevant   is this    is this     impacts       impacts       impacts       or long     expected      expected
                                                                                           for the    driver     driver      expected      expected      expected      run         between       between
                                                                                           sector?    for the    for the     on the        on            on new        impact?     countries?    sectors?
                                                                                                      sector?    sector?     volume of     employ-       skills?
                                                                                           Y/N                               employ-       ment                        S   M   L   Y/N           Y/N

                                                                 Category
                                                                                                      Scale      Scale       ment?         compo-        Y/N
                                                                                                                                                                                                                                                   Printing and Publishing

                                                                                                      0-10       0-10                      sition?
                                                                                                                             Y/N
                                                                                                                                           Y/N
                                                                            Ageing –          Y           7          8             Y             N             N           X             Y
                                                                            declining

                                                                 D*
                                                                            labour
                                                                                                                                                                                                               Main drivers of change publishing

                                                                            force

     Source: TNO-SEOR-ZSI. Note: * Demographic ; ^ Environment
                                                                            Income per        Y           7          3             N             N             N       X                 N
                                                                            capita and
                                                                            household

                                                                            Income            Y           7          3             N             N             N       X                 N
                                                                            distribution

                                                                 Economic
                                                                            Increasing        Y           7          8             N             Y             Y       X                 N
                                                                            global
                                                                            compe-
                                                                            tition
Global /       Y   8    2   N   Y   Y   X   N
                                    regional
                                    production
                                    networks
                                    (dispersed

     Economic
                                    production
                                    locations,
                                    transport)
                                    Increasing     Y   8    1   Y   Y   Y   X   Y
                                    market
                                    segmen-
                                    tation
                                    (tailor
                                    made
                                    production,
                                    mass
                                    customi-

     Cultural values
                                    zation)

                                    Lifestyle      Y   8    1   Y   Y   Y   X   Y
                                    changes

                                    Advances in    Y   10   1   N   Y   Y   X   N
                                    IT impacting
                                    on organiza-
                                    tional
                                    structures
                                    & new
                                    business
                                    models

17
                                                                                    SWOT analysis and Identification of Main Drivers

     R&D, Technology & Innovation
18
                                    Driver         Is this    How        How         Are           Are           Are           Short,      Substantial   Substantial
                                                   driver     relevant   uncertain   substantial   substantial   substantial   medium      differences   differences
                                                   relevant   is this    is this     impacts       impacts       impacts       or long     expected      expected
                                                   for the    driver     driver      expected      expected      expected      run         between       between
                                                   sector?    for the    for the     on the        on            on new        impact?     countries?    sectors?
                                                              sector?    sector?     volume of     employ-       skills?
                                                   Y/N                               employ-       ment                        S   M   L   Y/N           Y/N

     Category
                                                              Scale      Scale       ment?         compo-        Y/N
                                                                                                                                                                       Printing and Publishing

                                                              0-10       0-10                      sition?
                                                                                     Y/N
                                                                                                   Y/N
                                    Internet          Y          10          1             N             Y             Y       X                 N
                                    changing
                                    production
                                    and consum-
                                    ption
                                    patterns
                                    (e-business;
                                    etc.)
                                    New types         Y          10          1             N             Y             Y       X                 N
                                    of work
                                    organisation
                                    (teams-
                                    based,

     R&D, Technology & Innovation
                                    socio-
                                    technique,
                                    etc.)
New/             Y   10   1   Y   Y   Y   X       Y
                 additional
                 value-
                 added
                 services
                 Availability     Y   8    3   N   N   N       X   Y
                 and price
                 of other

     E^
                 natural
                 resources

                 Trade and        Y   10   1   N   Y   Y       X   N
                 market
                 libera-
                 lisation
                 (national
                 level)

                 Quality of       Y   8    3   Y   N   N   X       N
                 institutions
                 (judiciary,
                 transpa-
                 rency, lack of

     Political
                 corruption,
                 viable
                 business
                 climate,
                 structural
                 rigidities)
                 Property         Y   8    5   N   N   N       X   Y   Y

19
                                                                           SWOT analysis and Identification of Main Drivers

                 rights
                 (copyright)
20
                                                                            Driver         Is this    How        How         Substantial   Substantial   Are           Short,      Substantial   Substantial
                                                                                           driver     relevant   uncertain   impacts       impacts       substantial   medium      differences   differences
                                                                                           relevant   is this    is this     expected      expected      impacts       or long     expected      expected
                                                                                           for the    driver     driver      on the        on employ-    expected      run         between       between
                                                                                           sector?    for the    for the     volume of     ment          on new        impact?     countries?    sectors?
                                                                                                      sector?    sector?     employ-       compo-        skills?
                                                                                           Y/N                               ment?         sition?                     S   M   L   Y/N           Y/N

                                                                 Category
                                                                                                      Scale      Scale                                   Y/N
                                                                                                                                                                                                                                                  Printing and Publishing

                                                                                                      0-10       0-10        Y/N           Y/N

                                                                            Ageing –          Y           8          2             Y             Y             Y       X                 N
                                                                            declining

                                                                 D*
                                                                                                                                                                                                               Main drivers of change: printing

                                                                            labour
                                                                            force

     Source: TNO-SEOR-ZSI. Note: * Demographic ; ^ Environment
                                                                            Outsourcing       Y           9          2             Y             Y             Y       X                 N           Y*
                                                                            & offshoring

                                                                            Increasing        Y           9          2             Y             Y             Y       X                 N           Y*
                                                                            global
                                                                            competition
                                                                            Emerging          Y           8          4             Y             Y             Y       X                 N           Y*
                                                                            economies
                                                                            driving

                                                                 Economic
                                                                            global
                                                                            growth
                                                                            (new
                                                                            market
                                                                            demand,
                                                                            esp. BRICs)
Global /       Y   8   6   Y   Y   Y   X       N   Y*
                                    regional
                                    production
                                    networks
                                    (dispersed

     Economic
                                    production
                                    locations,
                                    transport)
                                    Increasing     Y   8   5   N   Y   Y   X       N   Y
                                    market
                                    segmen-
                                    tation
                                    (tailor made
                                    production,
                                    mass
                                    ustomiza-
                                    tion)

     Cultural values
                                    Increasing     Y   7   7   N   Y   Y       X   N   N
                                    demand for
                                    environ-
                                    mentally
                                    friendly
                                    products

                                    Advances       Y   8   1   Y   Y   Y   X       N   N
                                    in IT
                                    impacting
                                    organiza-
                                    tional
                                    structures

21
                                                                                            SWOT analysis and Identification of Main Drivers

                                    & new
                                    business
                                    models

     R&D, Technology & Innovation
22
                                    Driver         Is this    How        How         Are           Are           Are           Short,      Substantial   Substantial
                                                   driver     relevant   uncertain   substantial   substantial   substantial   medium      differences   differences
                                                   relevant   is this    is this     impacts       impacts       impacts       or long     expected      expected
                                                   for the    driver     driver      expected      expected      expected      run         between       between
                                                   sector?    for the    for the     on the        on            on new        impact?     countries?    sectors?
                                                              sector?    sector?     volume of     employ-       skills?
                                                   Y/N                               employ-       ment                        S   M   L   Y/N           Y/N

     Category
                                                              Scale      Scale       ment?         compo-        Y/N
                                                                                                                                                                       Printing and Publishing

                                                              0-10       0-10                      sition?
                                                                                     Y/N
                                                                                                   Y/N
                                    Internet          Y           9          3             Y             Y             Y       X            Y (EU15       Y (specia-
                                    changing                                                                                                 more          lization)
                                    production                                                                                              mature)
                                    and consum-
                                    ption
                                    patterns
                                    (e-business;
                                    etc.)
                                    New types         Y           7          4             N             Y             Y           X             N             N
                                    of work
                                    organisation
                                    (teams-
                                    based,

     R&D, Technology & Innovation
                                    socio-
                                    technique,
                                    etc.)
New/             Y   9    1   Y   Y   Y   X       Y (see   Y (see
                 additional                                        above)   above)
                 value-
                 added
                 services
                 Availability/    Y   8    3   Y   N   N   X         N        N
                 price oil
                 and energy
                 resources
                 Availability     Y   10   1   Y   N   N   X         N        N

     Env^
                 / price
                 other
                 natural
                 resources

                 Trade and        Y   7    8   Y   Y   Y       X     N        N
                 market
                 liberalisation
                 (national)
                 EU               Y   8    3   Y   Y   Y   X         N        N
                 integration
                 – deepening
                 (single
                 European

     Political
                 market etc.)

                 EU               Y   8    2   Y   Y   Y   X         N        N
                 integration –
                 broadening

23
                                                                                     SWOT analysis and Identification of Main Drivers

                 (bigger
                 domestic
                 market)
24
                Driver       Is this    How        How         Are           Are           Are           Short,      Substantial   Substantial
                             driver     relevant   uncertain   substantial   substantial   substantial   medium      differences   differences
                             relevant   is this    is this     impacts       impacts       impacts       or long     expected      expected
                             for the    driver     driver      expected      expected      expected      run         between       between
                             sector?    for the    for the     on the        on            on new        impact?     countries?    sectors?
                                        sector?    sector?     volume of     employ-       skills?
                             Y/N                               employ-       ment                        S   M   L   Y/N           Y/N

     Category
                                        Scale      Scale       ment?         compo-        Y/N
                                                                                                                                                  Printing and Publishing

                                        0-10       0-10                      sition?
                                                               Y/N
                                                                             Y/N
                Environ-        Y           8          2             Y             Y             Y       X                 Y       Y (effect of
                mental                                                                                                              special-
                regulation                                                                                                           ization)
Scenarios and implications for employment

Scenarios and implications
for employment
Four future scenarios have been           a­ ctors. Endogenous drivers are
constructed and explored: 1) Free          drivers that can be influenced at
Transformation, 2) Free Continu-           the sector level, for instance by na-
ation, 3) Transformation, and 4),          tional or European policy-making,
Regulated Continuation (see also           or collective effort from within the
Figure). The scenarios depict plau-        sector. In constructing the scenari-
sible and credible futures for the         os, those drivers have been select-
printing and publishing sector in          ed that scored high on the criteria
Europe by 2020. Rather than wish-          relevance, impact and uncertainty.
ful pictures (‘dreams’, ‘crystal ball      The relevance criterion was used to
gazing’) of the future, scenarios are      focus and tailor the scenarios to the
founded on drivers and trends ob-          aim at hand, i.e. drawing inferences
served and are derived in a logical        on the future of jobs and skills and
and deductive way, hence making            knowledge needs by 2020. Impact
inferences about plausible future          and uncertainty were used to de-
developments. Rather than predic-          fine distinct directions in the four
tions or forecasts based on a mod-         scenarios which have been depict-
el, the scenarios outcomes in this         ed in the figure below, with the ex-
study are based on expert opinion.         ogenous drivers on the horizontal
The bandwidth between the most             axis and the endogenous drivers
extreme scenarios can be inter-            on the vertical axis.
preted as indicative for the degree
of uncertainty indicating possible
paths for flexible anticipation.

Construction, hypotheses
and use of the scenarios

In constructing the scenarios, a
clear distinction has been made
between exogenous and endog-
enous drivers, the main difference
being the scope and ability for
direct influence. Exogenous driv-
ers are drivers that form a “given”
for the sector without much room
for influence for and by individual

                                                                              25
Printing and Publishing

Four future scenarios for the printing and publishing sector and
main underlying drivers

                                              Endogenous, sector specific
                                              drivers:
                                              - Market regulation: media
                                              - Environmental regulation
                                              - Property rights
                                              Media regulation: low barriers
                                              Environmental regulation: loose
                                              Property rights: unsecured
 Exogenous drivers:
 - Globalisation             - Fast                                             - S low
 - Technology &
    innovation                                     Free             Free
   • Increased use of ICT   - Fast change   Transformation    Continuation     - S low change
   • New value added        - Many                                             - F ew
      services
   • New forms work         - Many                                             - F ew
      organisation
 -N  atural resources
   • Oil, energy & paper    - Scarce                                           - S carce
   • Concentration          - High                                             -H  igh
      paper industry
                                                 Regulated       Regulated
 - L ifestyle changes
                                              Transformation    Continuation
   • Digital content &      - Virtual                                          - Traditional
      media
   • Individualisation       - High                                             - L ow
 -A  geing labour force     Moderate                                            -M  oderate
                                              Media Regulations: high barriers
                                              Environmental regulation: strict
                                              Property rights: secured
 Source: TNO-SEOR-ZSI

26
Scenarios and implications for employment

The scenarios apply to both print-        Scenario I:
ing and publishing. This does nei-        Free Transformation
ther imply that future develop-
ments in both sub-sectors are to          Free Transformation depicts a world
be taken as one and the same, nor         characterised by strong techno-
that development paths between            logical development, high rates
Member States need to be similar.         of substitution from traditional to
The sectors will face different dy-       new media, and strong global and
namics in terms of market structure       intra-EU competition. Some of the
and developments, while driven            existing EU companies are able
by similar but differently impact-        to expand internationally. M&As
ing drivers. The way the scenarios        are manifold; many new entrants
have been constructed enables             emerge and thrive, especially in
such differentiation. Note that           publishing, as they have the abil-
the demographics – ageing (less           ity to respond quickly to changing
young, more retirees) – and its ef-       lifestyles. Some entrants are able to
fects on labour supply have not           grow into powerful diversified play-
explicitly been identified in select-     ers within several years; others are
ing the drivers, as demographics          taken over by larger firms (consoli-
in the time frame of 2009-2020 are        dation). Deregulation means that
relatively certain (i.e. predictable)     companies are not faced with barri-
and play a role across all scenari-       ers imposed by media policy: they
os. Education and training, which         can grow and diversify without lim-
stricto sensu could be perceived as       itation. Innovation is important for
endogenous factors, have been ex-         staying competitive. However, as
cluded. They form - together with a       property rights are unsecured, pub-
number of other strategies and/or         lishing companies have difficulty in
policies - the solutions and hence a      collecting revenues for their new
possible response to the impact of        products. Companies extensively
the scenario on skills, knowledge         use ICT possibilities and new forms
and jobs. The key features of the         of work organisation to increase
four scenarios can be described as        efficiency. Fast successful develop-
follows:                                  ment in publishing attracts a young
                                          workforce, neutralising the impact
                                          of an ageing labour force. Substi-
                                          tution of printed matter and tech-
                                          nological developments decreases

                                                                              27
Printing and Publishing

the need for natural resources, such    focus on cost-reduction, as many of
as paper and energy; even so, pro-      them feel the increasing competi-
ducing environmentally friendly         tive pressure from large publishers.
(‘green’) provides opportunities        Input price increases (e.g. paper,
for diversification. The market is      energy) and environmental con-
more difficult for printers, many of    sumer concerns cause companies
whom go bankrupt because of less        to minimise the use of resources.
demand and other companies be-          Yet they have few technological
ing better equipped to perform the      options to do so, faced with slow
newly demanded high value added         progress in innovation. Margins
services. Lower skilled work is out-    are low and printers try to enlarge
sourced or taken over by foreign        their business operations to exploit
competitors. Printers that are able     economies of scale. Concentration
to convert themselves to online         means that the number of com-
communication or design are able        panies reduces sharply, but not in
to stay in business.                    production value. Environmental
                                        problems thus persist. Printers face
Scenario II:                            severe image problems and have
Free Continuation                       problems in attracting young peo-
                                        ple, with ageing becoming a seri-
Free Continuation depicts a world       ous problem.
characterised by slow globalisation,
limited international expansion and     Scenario III:
offshoring, and limited substitution    Regulated Transformation
of traditional printed material by
new media. With little competition      Regulated Transformation depicts a
from outside the EU, competition is     world characterised by high substi-
mostly national and cost-focused,       tution and globalisation. Media pol-
with limited diversification and in-    icy, however, limits media owner-
novation. Lifestyle changes and         ship with publishers and other firms
individualisation play a lesser role,   being restricted in size. The media
with customers demanding most-          landscape is hence diversified with
ly cheap and generic products.          many smaller players, each deliver-
Cost reduction is also achieved         ing products that have a particular
by exploiting economies of scale        focus group, but using all channels
through M&As without limitation         available. In some markets there
to media ownership. Also printers       is less room for new entrants as

28
Scenarios and implications for employment

c­ ompanies exploit their home mar-          drive up costs and decrease mar-
 ket far more intensively. Printers          gins, especially for printers. Secure
 can profit from the diversified land-       digital rights have little to no im-
 scape by providing various services         pact, as demand for digital prod-
 specialised for special target groups       ucts is limited.
 and forming relationships with pub-
 lishers. As digital rights are secured,
 companies can reap the benefits
 of innovation. Strict environmental
 regulation does not have a large
 impact, but with strong substitu-
 tion and technology improving, en-
 vironmentally friendly production
 becomes reality.

Scenario IV:
Regulated Continuation

Regulated Continuation depicts a
world characterised by moderate
competition, strong media regula-
tion and media companies facing
limits to growth. Companies are
strongly focused on one market
segment, as diversification pos-
sibilities are limited; entry for new
competitors is difficult as barri-
ers to entry are high. Still, differ-
ent market segments compete for
customer attention. The number
of printers reduces, but to a lesser
extent than in Free Continuation. Al-
though environmental regulation
is in place, technological options
for substituting paper are limited.
Prices of paper and energy rise and
environmental regulations further

                                                                                 29
Printing and Publishing

Implications of scenarios: job volume changes by function, 2009-2020

                                           Free Trans-         Regulated            Free                    Regulated
                                           formation           Trans-               Continuation            Continuation
                                                               formation
 Managers                       Pub               M                    M                    M                    M
                                Print             D                    M                    D                    D
 ICT & engineering              Pub                I                    I                   M                    M
 profs.
                                Print              I                    I                   M                    M
 Business & finance             Pub                I                    I                   M                    M
 profs.
                                Print              I                    I                   M                    M
 Journalist, editors,           Pub                I                    I                   D                    D
 writers
 Support staff                  Pub               D                    D                    D                    D
                                Print             D                    D                    D                    D
 Pre-press workers              Print             D                     I                   M                    M
 Production workers             Print             D                    D                    D                    D
Source: TNO-SEOR-ZSI. Note: D = decrease, I = increase, M = maintain. Pub = Publishing; Print = Printing.

30
Implications of scenarios for jobs, skills and knowledge by job function

Implications of scenarios for jobs,
skills and knowledge by job function
In determining job volume chang-            Free Transformation and Regulated
es, a distinction has been drawn be-        Transformation also requires more
tween printing and publishing. For          managers. The demand for ICT &
both Free Continuation and Regulat-         engineering professionals is mostly
ed Continuation, expected volume            driven by technological develop-
changes will not differ greatly even        ments and new high value added
though the intensity of change              services. In Free Transformation and
will be larger in Free Continuation.        Regulated Transformation therefore,
Free Transformation and Regulated           their volume can be expected; in
Transformation show similar chang-          the other scenarios their number
es, with a stronger effect in Free          will remain the same. It is expected
Transformation. The main differ-            that the number of ICT & engineer-
ence between Free Transformation            ing professionals will increase more
and Regulated Transformation on             in the strongly developing markets
the one hand and Free Continua-             of Eastern and Central Europe than
tion and Regulated Continuation on          in developed markets. The number
the other is, however, in expected          of business & finance profession-
changes in the skills mix.                  als is expected to increase in sce-
                                            narios with fast changing demand
In all scenarios except the stable          inducing market conditions and in
Regulated Transformation manag-             contexts with a rising number of
ers in printing will face a decline, as     services and organisational com-
the number of companies is likely           plexity, i.e. in Free Transformation
to reduce. In publishing there is no        and Regulated Transformation. Vol-
obvious trend towards any increase          ume changes are expected to be
or decrease, however. Cutting costs         higher in publishing. The number
will affect the number of managers          of journalists, editors and writers
and the number of companies only            can be expected to increase in line
marginally. It will be mostly lower         with the recent trend, especially
layers within the organization that         in the fast paced scenarios. Again
will be affected. In all scenarios man-     demand is driven by the need to
agers fulfil a prominent role, espe-        supply more value added servic-
cially in publishing. Reorganisations       es, via new media channels; job
in publishing in Free Continuation          contracts will, however, become
and Regulated Continuation will be          more flexible. In Free Continuation
led by managers. Diversification in         and Regulated Continuation their

                                                                                   31
Printing and Publishing

­ umber is expected to decrease, as
n                                       but with a central role in produc-
a result of consolidation. For sup-     tion and customer services leading
port staff changes are to a large       to an increased demand. Produc-
extent similar across scenarios and     tion workers - mostly relevant in
sub-sectors. Increased efficiency       printing - are expected to decrease
will reduce the need for adminis-       in all scenarios, albeit for different
tration, although in Free Transfor-     reasons. In Free Transformation and
mation and Regulated Transforma-        Regulated Transformation declines
tion decreases are partly offset by     are due to further automation,
an increasing demand because of         outsourcing and less demand for
increasing organisational complex-      traditional printed material. In Free
ity and diversification of services.    Continuation and Regulated Contin-
In Free Continuation and Regulated      uation, demand decreases because
Continuation demand slows down          of consolidation and cost cutting.
as the need to cut costs is high,       In developing markets the number
consolidation leads to a further re-    of production workers will decrease
duction of administrative tasks and     more than in more mature markets
new services do hardly arise. In pre-   where the majority of companies is
press expected changes vary across      already producing efficiently; com-
scenarios. Pre-press is the desk-       panies have to ensure that (organi-
top publishing side within print-       sational) slack is further reduced in
ing companies and is important in       order to stay in business.
delivering of value added services
through different channels. In Free     Identification of emerging
Transformation the number of print-     competences, skills and
ing companies goes down fast, and       knowledge needs
therefore the need for pre-press
services. Because of the impor-         By taking the scenarios and driv-
tance of pre-press workers for new      ers as a starting point, logical in-
services their number will increase     ferences (‘guestimates’) of skills
in Regulated Transformation, with       and knowledge needs were made
little change in the number of          for each of the identified job func-
printing offices. In Free Continua-     tions. Skills refer to the ability to ap-
tion and Regulated Continuation         ply knowledge and use know-how
their number is expected to be          to complete tasks and solve prob-
stable, with consolidation and little   lems. In the context of the Europe-
diversification ­restraining growth,    an Qualification Framework (EQF),

32
Implications of scenarios for jobs, skills and knowledge by job function

skills are described as cognitive (in-      Future skills and
volving the use of logical, intuitive       knowledge needs by
and creative thinking) or practical         job function
(involving manual dexterity and
the use of methods, materials, tools        Across all job functions soft skills
and instruments). Knowledge refers          will become increasingly important,
to the outcome of the accumulation          especially so for high skilled profes-
of information through learning. It         sional job functions. The general
is the body of facts, principles, the-      trend of up-skilling across job func-
ories and practices that is related         tions is bound to continue in the
to a field of work or study. In EQF         coming years. Due to the changing
context, knowledge is described as          nature of jobs, predefined tech-
theoretical and/or factual. Compe-          nical knowledge capabilities will
tences refer to the proven ability to       become somewhat less important
use knowledge, skills and personal,         while skills to adapt and learn new
social and/ or methodological abili-        competences and life-long learning
ties, in work or study situations and       will be put at a premium. Certain
in professional and personal devel-         knowledge – notably e-skills – will
opment. Competences thus defined            become more important. Emerg-
come actually close to what is gen-         ing competences of higher skilled
erally understood nowadays as ‘soft         jobs mostly refer to how to learn,
skills’. In EQF context, competences        communicate, interact and adapt
are described in terms of responsi-         to changing environments in ad-
bility and autonomy. In the practi-         dition to a high quality education.
cal elaboration of future skills and        Emerging competences in medi-
knowledge needs for the purpose             um-educated job functions that
of this study, both have been fur-          mostly execute defined tasks and
ther ‘disentangled’ to result into six      processes refer mostly to specific
clusters of similar and related skills      knowledge sets that can be taught
and knowledge needs (see box).              through learning.

                                                                                   33
Printing and Publishing

Overview of skills and knowledge needs identified for each job
function and scenario

 Knowledge (‘hard skills’)
 • Legislative / regulatory knowledge (environmental / safety / labour / contracting);
    Language*; e-skills; Marketing skills; Technical knowledge; Product knowledge; Product
    development
 Social Skills
 • Team working skills; Social perceptiveness (listening / understanding); Communication;
    Networking; Language*; Intercultural
 Problem-solving Skills
 • Analytical skills; Interdisciplinary; Initiative, Multi-skilling; Creativity
 Self-management Skills
 • Planning; Stress and time management; Flexibility; Multi-tasking
 Management skills
 • Strategic & visionary; Coaching and team building; Change management; Project
    management; Process optimizing; Quality management; People skills crucial for collegial
    management style
 Entrepreneurial skills
 • Supplier and customer relationship / understanding; Business understanding /
    development; Trend setting / trend spotting

Source: TNO-SEOR-ZSI

We illustrate the key emerging skills                           Journalists, editors and writers –
and knowledge needs for two vital                               While different though related oc-
job functions, notably journalists,                             cupational groups, the function
editors and writers (key in publish-                            boundaries between the three are
ing) and pre-press workers (key in                              blurring; a considerable propor-
printing). 2                                                    tion of work can be relatively easy
                                                                outsourced to freelancers or other
                                                                part-time positions. In high-paced
                                                                technological change scenarios
2 F or a summary of expected changes in skills and knowl-      (Free Transformation and Regu-
   edge needs for these and other job categories, see the
   tables at the end of this summary. More extensive and
                                                                lated Transformation) most of the
   detailed accounts on future skills and knowledge needs       changes are relevant for this func-
   can be found in the main report, with further differentia-
   tions made by scenario.                                      tion group. Change offers a variety

34
Implications of scenarios for jobs, skills and knowledge by job function

of ­possibilities to publish content       be necessary (intercultural skills,
and seemingly endless opportu-             language, networking), in order to
nities emerge for those able to            better understand new develop-
capture them. In slow-paced tech-          ments and how to use new media
nological scenarios few changes            as a way to bring news to a highly
apply, with journalists, editors and       diversified audience. Communica-
writers coming under increasing            tion skills and social perceptiveness
pressure from management and               are considered essential in all sce-
business professionals to operate          narios, in dealing with co-workers,
even more efficiently. In order to         with other stakeholders and report-
live and stand up to these pres-           ing as well as in quickly picking up
sures, management and financial            signals and to be able to cope with
knowledge can be very useful.              change. An important change is
Most job specific requirements do          the shortening time between writ-
not vary considerably from what            ing and publication, brought about
the skills and knowledge needs             by the influence of new technology
are at this moment. Competences            and globalisation which creates the
in Free Transformation and Regu-           need for strong to problem solv-
lated Transformation relate mostly         ing skills (interdisciplinary skills,
to professional knowledge and              multi skilling and creativity), but
new competences related to new             also more self-management skills.
technologies and services. Having          Flexibility and planning are also rel-
the ability to learn continuously          evant in the slow change technol-
is a major strength for journalists,       ogy and globalisation scenarios, as
writers and editors. The profession        efficiency pushes journalists, writ-
has to get (further) accustomed            ers and editors to take on diverse
to new organisational structures           tasks, so as to improve efficiency. In
and the prolific use of computer           both Transformation scenarios new
programmes and new multimedia              services and new media opportu-
options. Knowledge about digital           nities need to be taken up, which
workflows, cross media platforms,          require entrepreneurial skills and
and other technical knowledge              spirit. Project management and
are necessary in order to perform          strategic and visionary skills should
well. Furthermore, in the regulated        ensure that journalists and writers
scenarios knowledge about me-              are successful in setting up new
dia regulations is an asset. Social        services. In Free Continuation and
skills in international contacts will      Regulated Continuation changes in

                                                                                  35
Printing and Publishing

competences relate to organisa-           these will be far more apparent in
tional changes, requiring adaptive        fast changing technology scenar-
capabilities. Training in manage-         ios. Changing soft- and hardware
ment skills can help to increase in-      can give rise to problems if cus-
fluence on strategic choices.             tomers do not provide the correct
                                          format for their data. The technical
Pre-press workers - Pre-press is the      orientation of pre-press workers
major node around which rela-             will hence remain a vital part. This
tions between customers and               is also apparent in new electronic
companies develop and forms the           workflows, the updating of knowl-
interface between production and          edge and the improvement of pro-
customers, while translating cus-         cesses. Pre-press workers need to
tomer demand into workable for-           be familiar with different kinds of
mats. The difference between the          techniques and multimedia pos-
fast and slow technological change        sibilities, also in relation to the use
scenarios is that more technology         of the product. There is, however,
adds to the number of technolo-           a danger that traditional pre-press
gy-related skills pre-press workers       skills, related to typesetting, colour
need to acquire. In slow change           picking and more general graphi-
scenarios pre-press workers the fo-       cal skills, will be neglected due to
cus will be on further streamlining       the rise of new technologies. Com-
and improving the process from            panies still need to make sure that
client to production and in reduc-        the more traditional skills are given
ing the use of natural resources          the attention they deserve.
rather than on techniques. In Free
Continuation and Regulated Con-           In the scenarios Regulated Trans-
tinuation pre-press is vital for com-     formation, Free Continuation and
panies as they struggle to keep in        Regulated Continuation knowledge
business. Customers should not            of environmental management will
be bothered with technological            become more important. Knowl-
details. As pre-press activities are      edge of regulations is particularly
still too much focussed on technol-       important in the ‘Regulated’ sce-
ogy, rather than commercial and           narios. In all scenarios social skills
social aspects, the latter are central.   will become a vital aspect of the
Whereas in all scenarios the impor-       work of pre-press workers. This
tance of technical knowledge and          involves the need to understand
e-skills will increase, the need for      customers and co-workers and to

36
Implications of scenarios for jobs, skills and knowledge by job function

be able to ­effectively communicate
demands and translating demands
into outputs, which also requires
visual communication. In scenarios
of fast-paced technological change,
strong cooperation is needed be-
tween production, support staff
and pre-press workers, as produc-
tion becomes increasingly flexible.
Moreover, a strong customer orien-
tation requires entrepreneurial and
problem solving skills. Creativity can
help pre-press workers to come up
with creative ideas for new services
linked to a good understanding of
customer needs. New successful
services also relate to marketing
and business development skills.
With pre-press workers being im-
portant in aligning different parts of
the organisation, also with custom-
er wishes, multi-skilling is impor-
tant. Pre-press workers should be
able to motivate others into estab-
lishing new products and services.
New products will put additional
demands on pre-press workers in
terms of self-management skills and
management skills, notably a flex-
ible work attitude and the ability to
multi-task including keeping track
of the quality, safety and environ-
mental impacts.

                                                                                   37
Printing and Publishing

Main strategic choices to meet skill
and knowledge needs
In order to meet future skills and       plants, by ­offering (re)training tra-
knowledge needs, apt and timely          jectories or by active global sourc-
solutions – referred to here as stra-    ing of personnel. For SMEs and es-
tegic choices - are required (see        pecially for micro-enterprises such
Table below). Strategic choices re-      longer-term, more strategic human
fer and relate to the medium- and        resource management often will
longer term, even though emerg-          be more difficult to organise and
ing skills and knowledge needs           operationalise.
in practice may also apply to the
now and tomorrow. Essential in           In order to address the identified
seeking appropriate solutions is to      future skills and knowledge needs
keep this longer time perspective        in an encompassing and timely
in mind. Rather than focusing on         manner, appropriate joint action
one single solution, a set of linked     is needed by all stakeholders, in-
strategic choices will in most cases     cluding the industry (firms, sector
be the best strategy to follow. Pri-     organisations and social partners),
oritising both in time (what first,      training and education institutes,
where to follow up) and in alloca-       intermediary organisations and,
tion of resources (including bud-        last but not least, government at
getary focus) followed by further        all levels (EU, national, regional and
fine-tuning is a clear necessity to      local). Collaboration is needed in
guarantee that skills needs are tar-     order to agree on and implement
geted and solved. Skill needs can        a package of feasible solutions.
be identified at various levels, rang-   Timely, targeted and reliable infor-
ing from assessments at the nation-      mation to make decisions – i.e. ad-
al or even European sector level to      equate monitoring and analysis - is
more precise assessments at the re-      an essential prerequisite.
gional and company level. Increas-
ingly the identification of skills
and knowledge needs but also the
search for adequate solutions will
have to become an integral part
of an overall longer-term business
strategy, also for SMEs. Some solu-
tions w ill be found within the com-
pany itself, e.g. through reorganis-
ing functions within or between

38
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