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PRESENTATION FILE varprovence-cruise.com @CruiseVarPce by with Founding members of the Var Provence Cruise Club
TABLE OF CONTENTS The Var Chamber of Commerce 5 and Industry, a dynamic player in the development of the cruise activity in Var Provence What is the Var Chamber of Commerce ? 6 Cruise to a friendly destination 8 Innovative experiential shore excursions 10 Var Provence, a destination with many assets 11 Statistics of the cruise activity 13 in Var Provence 2018 features and 2019 forecast 15 Evolution of cruise calls since 2008 16 Passenger traffic growth since 2008 17 Types of cruise ships 18 Safety in ports 19 The Var Provence cruise ports 20 Ports of Toulon Bay 22 Saint-Cyr-sur-Mer 26 Bandol 28 Sanary 30 Les Embiez Island 32 Le Lavandou 34 Cavalaire 36 3 Saint-Tropez 38 Fréjus 40 Saint-Raphaël 42
THE VAR CHAMBER OF COMMERCE AND INDUSTRY, A DYNAMIC PLAYER IN THE DEVELOPMENT OF THE CRUISE ACTIVITY IN VAR PROVENCE La Seyne Terminal - Toulon Bay 5
WHAT IS THE VAR PROVENCE CRUISE CLUB ? The VAR PROVENCE CRUISE CLUB (VPCC) has been launched in 2008 by the Var Chamber of Commerce and Industry* (Var CCI) and the Var General Council, and is currently managed by the Var CCI’s team. The Var Chamber of Commerce and Industry is a public body that helps companies to settle and develop their businesses in the Var Provence area; also, the Var CCI manages the activities of the Ports of Toulon Bay (Cruise, Ferry, Freight, Marina) A Network of 10 typical ports : 1 with 4 berths, Toulon Bay & 9 Boutique ports at anchor The VPCC is a privileged interlocutor for cruise lines, tour operators and journalists. It is a single point of contact that promotes the Var area as a major touristic destination for cruise passengers, as well as its 10 cruise ports located in both Provence and French Riviera. 6
THE VAR PROVENCE CRUISE CLUB, WHAT FOR ? To achieve its goals, the VPCC works closely with both cruise industry professionals The VPCC develops its strategy to fulfill 3 major objectives (cruise lines, tour operators…), local stakeholders (tourist offices, shopkeepers…) and the Commerce Department of the Var CCI. Boosting the cruise activity in Providing cruise passengers and crew Developing experiential shore As part of the Var Chamber of Commerce and Industry, the VPCC has a strong track Var Provence through the promotion of members with the best services ashore, excursions exclusively created for cruise record in working with local authorities, an expertise in business development, and a the Var destination and its ports while meeting the needs of cruise lines passengers perfect knowledge of the Var Provence area. 200 calls Exhibiting in main cruise events (Seatrade Developing the welcome quality Label Working with Tourism Authorities and local 200 386 pax Cruise Global, Seatrade Europe, Medcruise “Cruise Friendly” in the tourism providers to offer experiential and GA, Cruise 360...) Var Provence ports and hinterland main innovative excursions 10 ports touristic sites Prospecting for new cruise lines A catalogue of more than Participating to maiden calls ceremonies Meeting with travel agencies during 100 excursions conferences, exhibitions and events to Informing via Communication and increase awareness of the destination and Our survey results : 96% satisfaction rate Marketing tools: press kit, social medias (@ boost sales 63% of passenger visiting our ports have CruiseVarPce), website (www.varprovence- Guiding local partners in every step of anintention to return cruise.com), brochures... the cruise business development in Var Provence 12 millions of economic impact in Var Pro- vence Setting up FAM trips Conducting satisfaction and economic surveys 430 millions of economic impact in Region Sud Provence Alpes Côte d'Azur Major Event 2019 : regional Cruise Tourism Sector contract : Main purposes of this contract : signature by main Region Sud stakeholders Draw a regional ecosystem in order to welcome cruise passengers and cruise lines In order to reinforce, pool and coordinate the actions carried by the 3 cruise clubs of Marseille Provence, Var Provence & French Riviera each on Escort cruise’ energy transition in order to respect local living populations their territory, one dedicated Cruise sector Contract has been released; it draws 4 major strategic lines as listed below : Share over the whole territory the benefits of the industry by turning cruise guests into destination’s ambassadors and developing pre and post stays 1 Turn river & ocean cruises into one important 2 Reinforce or create a regional high end product This contract is the result of a common will to work together as one at the region’s scale, to enhance services and actions alike, hence take part in the support of the destination’s sustainable tourist range offer that answers shipowners’, passengers’ economy while fulfilling the market needs and crew’ requests economic and sustainable development of Cruise Tourism. 3 Build a marketing strategy well-adjusted to the 4 Frame, observe and assess the cruise sector national and international scene 7
CRUISE TO A FRIENDLY DESTINATION ! Launched in 2013 by the Var Provence Cruise Club in the Ports of Toulon Bay (Toulon/La Seyne-sur- Mer), the Label “Cruise Friendly” is granted to local tourism providers and storekeepers who comply with certain requirements catered to visiting cruise passengers. The aim is to create a strong network where the VPCC, Tourist Offices and local providers work towards the same common goal: delivering a welcome that meets the needs of cruise passengers, crew members and cruise lines. What are the What are the Cruise Friendly’s partners commitments? Var Provence Cruise Club commitments? To adapt their opening hours aligning To promote the Cruise Friendly them with scheduled cruise calls shops via marketing collateral when To smile and be friendly passengers arrive at the cruise terminals: upon To offer a special gift or discount disembarkation, cruise passengers are To speak English or at least basic English given a free Cruise Friendly city map so sentences they can find participating shops To accept a Mystery Shopping Also, a free yellow wristband is given so procedure they are easily spotted as “V.I.P” guests To display the “Cruise Friendly” logo on To provide the partners with a yellow their shop windows to be easily spotted “Cruise Friendly” tag to enhance the by the cruise guests visibility of their shops To deliver to the VPCC the results of a To give the partners the keys to Cruise Friendly survey to evaluate the understand the cruise customers’ needs effectiveness of the Label and expectations (Practical guide with detailed useful information) To share the conclusion of the Mystery Shopping procedure WARM WELCOME + NEW POTENTIAL CUSTOMERS 8
CRUISE FRIENDLY PARTNERS ALONG THE COAST IN 2019 Approaching 400 partners ! The Cruise Friendly Label ensures a warm welcome for passengers and helps local businesses to attract new customers. It’s a win-win situation for everyone. This kind of quality label is just unique in the Med. The VPCC is working to extend its brand to other Var Provence ports and to the region’s most visited hinterland sites but also outside Var Provence and internationally. Indeed, Cassis and the Reunion Island now are Cruise Friendly destinations for the upcoming season. Le Castellet village should join the network soon... and more destinations following. The Var Provence Cruise Club was proud to be a finalist for A major port in Asia has requested the VPCC to be advised the “Marketing Initiative of the Year” category at the Seatrade on the deployment of a quality hospitality label for cruise Europe Cruise Awards with the Cruise Friendly Welcome passengers and is interested in implementing the Cruise Quality Label. Friendly initiative. 9
INNOVATIVE IMMERSIVE SHORE EXCURSIONS The VPCC has engaged a partnership with tourism authorities to create experiential tailor made excursions catered to cruise passengers; “experience, meet locals, have fun” is VPCC’s mission statement. Immerse yourself Exclusive shore excursions More than 100 ideas of exclusive immersive excursions : www.varprovence-cruise.com contact@vpcc.fr 10
VAR PROVENCE, A DESTINATION WITH MANY ASSETS The ports of Var Provence are the ideal gateway to outstanding Provençal sites and fun activities. In 2017, 1 500 excursiosn were done from the Ports of Toulon Bay, 155 from Saint-Raphaël and 66 from Sanary-sur-Mer. DO YOU KNOW THAT VAR-PROVENCE... is the sunniest area in France? is the most popular tourist destination after Paris? is the second most forested area in France? offers 261 miles of coastline (420 km) and 230 beaches? is the 1st beekeeping area in France? has 6 specialties known as Protected Designation of Origin including 3 types of wine, honey, figs, and olive oil? is the world’s Capital of reed, essential for woodwind instruments? VAR PROVENCE FIGURES 2 breathtaking bays: The Gulf of Saint-Tropez and the Bay of Toulon, which is the largest one in Europe 1 “Outstanding Natural Site*” (out of 41 in France): The Verdon Canyon 11 “Extraordinary Gardens* ”: 4 at Hyères-les-Palmiers, 2 at La Valette, 1 at Gassin, La Roquebrussanne, Rayol Canadel and Toulon 4 “Most beautiful villages” (out of 154 in France): Bargème, Gassin, Seillans and Tourtour *These labels have been granted by the Ministry of communication and Ministry of Ecological solidarity transition. Plan your FAM Trip with the VPCC team ! contact@vpcc.fr 11
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STATISTICS OF THE CRUISE ACTIVITY IN VAR PROVENCE Toulon Bay ©CCIV Ports 13
Bandol 14
2018 FEATURES 2019 FORECAST 2018 186 182 pax 202 calls 2019 CALLS - FORECAST 200 386 pax 200 calls Sanary Global calls by ports Global calls by ports 8% Sanary 17 calls - 5 610 pax 8% Bandol The top 3 leading ports in terms of calls 17 calls - 3 338 pax 2% in 2019: The Ports of Toulon Bay, Saint- Bandol Tropez and Sanary-sur-Mer. 5 calls - 2 339 pax 4% Saint-Raphaël, that accommodates Saint-Raphaël 9 calls - 4860 pax Ports of Toulon Bay Ports of Toulon Bay largest ships than Sanary, is ranked #3 8% 39% Saint-Raphaël 31% in volume of cruise passengers. 15 calls - 22 204 pax 78 calls - 135 084 pax 5% 62 calls - 107 943 pax Fréjus 11 calls - 20 316 pax 2% 202 3 calls - 1 208 pax 200 calls calls Porquerolles 5% 10 calls - 2 302 pax Saint-Tropez Le Lavandou Saint-Tropez 38% 2% Le Lavandou 43% 75 calls - 31 301 pax 4 calls - 1 370 pax 4% 86 calls - 44 687 pax Cavalaire 7 calls - 2 736 pax 1% 3 calls - 1 270 pax 16 Maiden Calls Best growth compared to 2017 Rerouted calls 26 Maiden Calls Best growth compared to 2018 Overnight Calls Ports of Toulon Bay 5 Bandol +5 calls The Ports of Toulon Bay accom- Ports of Toulon Bay 9 Sanary +9 calls Saint-Tropez 6 Bandol 1 Le Lavandou +5 calls modated Bandol 1 Ports of Toulon Bay +16 calls Saint-Tropez 7 Saint-Tropez +16 calls 4 unexpected ships Saint-Tropez 7 Cavalaire +3 calls Le Lavandou 3 (rerouted from other ports due to Le Lavandou 1 Fréjus +2 calls bad weather) Cavalaire 1 Saint-Raphaël +4 calls Fréjus 2 Sanary 3 Saint-Raphaël 2 CRUISE 55 cruise ships 25 cruise lines CRUISE 50 cruise ships 29 cruise lines Aida Cruises Phoenix reisen cruises Aida Cruises Ponant Cruises Azamara Club Cruises Ponant Cruises Azamara Club Cruises Princess Cruises Celebrity Cruises Princess Cruises British Columbia Ferry Services Inc Pullmantur Club Med Cruises Pullmantur Celebrity Cruises RCI Costa Cruise Lines Royal Caribbean International Club med Cruises Regent Seven Seas Cruises Crystal Cruises Regent Seven Seas Cruises Crystal Cruises Saga Cruises Disney Cruise Line Residence at Sea Fred Olsen Cruise Lines Seadream Fred Olsen Saga Cruises Happag Lloyd Seabourn Cruise Line Holland America Line Scenic Holland America Line Silversea Cruises Happag Lloyd Seabourn Cruise Line Marella Cruises Star Clippers Marella Cruises Seadream Noble Caledonia Windstar Cruises Mystic Cruises Silversea Cruises P&O Cruises Viking Ocean Cruises Oceania Star Clippers PCH/Oceania Cruises P&O Cruises Windstar Cruises PCH / Oceania Cruises 15
EVOLUTION OF CRUISE VESSEL CALLS SINCE 2018 IN VAR PROVENCE ©CCIV Port de la Seyne ©CCIV Ports ©CCIV Ports Cruise Calls in Var Provence from 2008 to 2019 Cruise Calls in Var Provence by ports in the 4 last years Forecast 2016 2017 2018 2019 300 +25% Toulon / La Seyne 278 calls 224 calls 202 calls 200 calls in 10 years 145 107 62 78 250 Saint-Cyr 0 0 0 0 Sanary 30 22 17 18 200 Bandol 4 5 9 5 150 Six-Fours / Les Embiez 0 0 0 0 Hyères 0 0 0 0 100 Porquerolles 3 6 10 0 50 Le Lavandou 6 1 7 4 Cavalaire 160 159 233 214 238 266 256 269 278 224 202 200 0 1 0 3 0 Saint-Tropez 78 70 86 75 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Fréjus 0 1 0 2 Forecast Saint-Raphaël 12 11 11 15 16
PASSENGER TRAFFIC GROWTH BETWEEN 2008 AND 2019 ©CCIV Ports ©CCIV Ports ©TPM About 200 386 pax are expected in 2019. Toulon city center terminal Cruise Pax in Var Provence from 2008 to 2019 Cruise Pax in Var Provence by ports in the 4 last years Forecast 450 000 2016 2017 2018 2019 362 479 pax 313 740 pax 186 182 pax 200 386 pax +71% in 10 years Toulon / La Seyne 291 958 239 023 107 943 135 084 + 25% Saint-Cyr 0 0 0 0 300 000 Sanary 9 676 5 626 3 338 5 610 + 68% Bandol 1 800 2 212 4 860 2 339 Six-Fours / Les Embiez 0 0 0 0 150 000 Hyères 0 0 0 0 Porquerolles 434 1 392 2 302 0 Le Lavandou 2 486 508 2 736 1 370 117 383 175 240 308 722 267 700 348 103 387 926 335 140 321 648 362 479 313 740 186 182 200 386 Cavalaire 0 590 0 1 270 0 Saint-Tropez 34 765 41 022 44 687 31 301 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Fréjus 0 458 0 1 208 Forecast Saint-Raphaël 21 360 22 909 20 316 22 204 + 9% 17
TYPES OF CRUISE SHIPS IN VAR PROVENCE SHIP SEGMENTATION / PORT - 2018 Contemporary Premium / Premium Plus Luxe 63 36% NUMBER OF VESSELS Segmentation of 29 25 22 the vessels within 46% 14 11 var provence in 9 8 7 4 3 3 3 1 2018 ES U E Z US L Y L N AË DO PE IR AR DO O LL ÉJ UL LA PH O N N N RO FR TR SA BA TO VA VA RA UE T- CA LA DE T- IN RQ IN LE RA SA PO SA 18% S RT PO Contemporary Premium / Premium Plus Luxe SHIP SEGMENTATION / PORT Contemporary Premium / Premium Plus Luxe 64 29% NUMBER OF VESSELS 46 Segmentation of 22 the vessels within 49% 11 11 10 10 var provence in 7 5 4 3 3 2 1 1 2019 U E Z US L Y L N AË DO PE IR AR DO O ÉJ UL LA PH O N N N FR TR SA BA TO VA VA RA T- CA LA DE T- IN IN LE RA SA SA 22% S RT PO NUMBER OF PAX BY MONTHS (2019/2018) Seasonality of cruise activity by months 38258 2018 30191 32089 24205 2019 25729 24352 32652 33047 28961 24804 25834 Pax 20543 5272 14824 11793 5466 1860 0 1487 3345 930 0 926 0 Jan Feb Mar April May June July Aug Sept Oct Nov Dec 2 1 2 11 38 37 29 23 27 27 4 1 Calls Pax/Month 2018 Pax/Month 2019* 0 0 2 6 39 34 27 23 29 33 7 0 18
SAFETY IN PORTS Beyond its beauty, the Bay of Toulon is the most secured bay in Europe thanks to the full ISPS compliance of its ports (Toulon & La Seyne-sur-Mer), and the presence of the French Navy base in the Bay. Safety standards 60% of the French military fleet (Charles de Gaulle aircraft carrier, submarines…) is strategically located in several sites all around the Bay of Toulon. Because of those military installations, safety is a constant priority in the ports of Toulon and La Seyne-sur-Mer. The International Ship and Port Facility Security Code (ISPS Code) is a comprehensive set of measures to enhance the safety of ships and port facilities. A ZAR, Restricted Access zone, is implemented in the Ports of Toulon Bay, and ISPS deployed in smaller ports such as Sanary-sur-Mer. During cruise calls, Safety agents or police agents are on duty in most of the Var Provence's port network (Saint-Raphaël, Le Lavandou, Sanary, Bandol, Saint-Tropez) to help regulate shuttle bus traffic. Coming soon in Sanary-sur-Mer A new dedicated L shape ponton with a restricted area is operational since April 2019 A mooring buoy will be installed offshore and operational starting October 2019. 19
Toulon city center terminal - Toulon Bay THE VAR PROVENCE ©OT Sanary Sanary 20
©Jean-Louis Chaix Saint-Tropez CRUISE PORTS 1 port with 4 berths : Toulon Bay / 9 Boutique ports : Saint-Cyr-sur-Mer, Bandol, Sanary, Les Embiez Island, Le Lavandou, Cavalaire, Saint-Tropez, Fréjus and Saint-Raphaël. ©Nico Gomez Saint-Raphaël 21
PORTS OF TOULON BAY Chill out cruising heaven in the Med… The Ports of Toulon Bay confirm their ideal position in the French Med ports. Located in the Western Med and nestled at the heart of the most beautiful and best sheltered bay in the French Med, Toulon is known as a safe and quality port to call in the French Med. Also, the port is highly secured thanks to the presence of the French Navy in the Bay. But there’s more to it : Toulon is a blessed destination offering a relaxing atmosphere, a direct access to the most beautiful white sandy beaches and natural coasts in the French Med and the authenticity of the Provencal way of life… Chill-Out Heaven in the Med, within minutes of stepping ashore, the guests can relax in the beautiful natural scenery of Toulon Bay for a hassle-free day to unwind away from the crowd and enjoy the ©Laurent Perrier Provençal “art de vivre”. Simultaneously, fun, gourmet, sporty, secret, amazing, as a cruise destination, the Ports of Toulon Bay roll out new services catered by passionate Cable car to reach the Mount Faron and visit the WW2 landing museum professionals, a guarantee of providing guests a VIP service. With this new “chill out” strategy, the destination answers the cruise lines expectations: to propose to the cruise passengers an immersive experience and a memorable stay, off-the-beaten-track. In that way, they can enjoy their cruise on a different pace, like on a beach and enjoy the seaside perspective, providing a welcome complementary halt after dense urban and cultural visits on most of their cruise itinerary. ©Laurent Perrier Mourillon beaches 22
" At the heart of the city " The art district For further information 1 bay, 3 terminals With 3 cruise terminals, The Ports of Toulon Bay offer excellent facilities able to accommodate the world's largest ships, TOULON DOWNTOWN Terminal, LA SEYNE cruise terminal, alternatives at anchor are available in the Bay. Always “friendly” : Its facilities combined with a high standard reception quality (CRUISE FRIENDLY hospitality label) and unique experience for cruise guests: multilingual reception staff providing tourist information and complimentary souvenirs, local artists and craftsmen inside the terminal… Toulon Bay is highly focused on guest experience, aiming at making of each call a celebration, and each guest an ambassador for the destination. The strategic position of The Ports of Toulon Bay as the ideal gateway to both Provence & French Riviera offers a wide range of shore excursions : in brand name places such as St-Tropez, Aix-en-Provence or in some off-the-beaten track places including other must-see excursions such as Sanary, Le Castellet, Bormes- les-Mimosas, etc. In total, with 80 calls scheduled in 2019, The Ports of Toulon Bay are expecting around 150 000 cruise visitors within the end of the year, including 8 maiden calls! Accessibility Acces to the Hyères Airport and TGV by the train station of Toulon. Address : Place de l'Europe, 83000 Toulon Toulon connected to Charles de Gaulle, international HUB 1 daily flights between Toulon & Paris, offering a connection to 60 destinations in more than 40 countries! https://toulontourisme.com 23
La Seyne Terminal, easy access, even in extreme weather conditions! Toulon City Center Terminal, at the very heart of the city! Dedicated to cruises LA CORSE: Max length draft 6.7m 180m, max Shuttle boat service to bring guests straight to FOURNEL : Max leng draft 8.2m th 290m, raft 9m Toulon downtown (10 min crossing) max th 340m - D Max leng MINERVE: Max length Source of extra revenues (scenic tour) 185m, max draft 7.4m Source of extra revenues (scenic tour) FOURNEL: Priority is given to cruise ships from Environmental friendly: minimizing carbon impact 8:30AM to 6:30PM Beach & nature destination, alternative to « urban ports » In short, Toulon Bay is... Secure & safe. Home of the 1st Navy base in Europe, located in the most beautiful & best sheltered bay in the French Med Chill out… Take a breath… Enjoy some of the 230 beaches along 420 km of Enjoy the blessed and preserved nature Profitable. Revenues VS Costs coastline… all around. Like Notre Dame beach on Porquerolles Island, voted most beautiful beach in Europe. Attractive. Central location in the Med, at the heart of city, gateway to both PROVENCE & FRENCH RIVIERA (wide range of tours!) + high satisfaction level of 96% (CRUISE FRIENDLY), and 66% of guests are willing to return, either on a cruise or by their own! Slow cruising… Relax... Enjoy the green scenery and preserved nature. Var Enjoy the soft sensation of sea foam and Provence is the 2nd most forested area in France (green warm, fine sand under your feet! scenery… green tours!) 24
PORT AND TOURIST INFORMATION Port of Toulon Bay Distance to city centre: 500 meters Visiting address: 663 ave. 1ère Armée Française Rhin Danube - Zone portuaire de Brégaillon - 83500 La Seyne-sur-Mer Nearest hospital: 1 km Phone/Fax: 04 94 22 80 80 E-mail: delphine.beudin@var.cci.fr Port Services / Facilities & Information Bunkers delivery /method: YES Tourist Information Grey water: YES Visiting address: Office de Tourisme Provence - 12 Place Louis Blanc - 83000 Toulon Waste handling: YES Distance from port: 200 meters Waste water method: Sewage by truck E-mail: n.gerthoux@toulontourisme.com Anchorage*: Possible for a 3rd ship when all piers are occupied Internet: toulontourisme.com Pontoons: No Emergency: Channel 9 Medical emergency: 112 General Information Tidal movement: NO Terminal/Restrooms in pier area: YES ISPS approved: YES Shuttle bus: NO from Toulon City center pier, YES from La Seyne Cruise Terminal Designated quays for cruise ships: YES, 4 piers Parking place for buses: YES Beam: No limitation Taxi: YES WiFi: YES Rental cars: YES Max size ship in port: No limitation Public transportation: YES Max number of passengers per day in port: No limitation Shopping: YES Max number of ships per day in port: 4 + option for 1 at anchor Local currency: € Ship’s stay min /max: 08h30-18h00 in Toulon City center, no limitation in La Seyne Cruise Terminal ATM: YES Environmental limitations /restrictions: None Tax refund: NO Maximum ship length: 290 meters in Toulon City center, 340 meters in La Seyne Cruise Terminal Public telephones in pier area: YES Maximum ship draft and depth in sea: Toulon 8.2 - La Seyne 9.0 Internet access in pier area: YES Maximum ship airdraft if bridge: no limitation Mailboxes in pier area: NO Distances - airport: 30 km 25
SAINT-CYR-SUR-MER Introduction to the Calanques beauties After spending some time sunbathing on the wonderful beaches of Les Lesques nearby the Port, visitors of the old quarter downtown will discover the famous french sculptor Bartholdi’s replica of the Statue of Liberty! Why not extend this experience by a nice hiking stroll on the coastal footpath running from the Port of La Madrague to the Port d’Alon, to reach breathtakin picturesque little fjords! (locally named "calanques"). The vineyards surrounding Saint-Cyr sculpt the landscape and wine growers here are always willing to share their passion. Saint-Cyr-sur-Mer is also renowned for its famous sea front golf course : "Dolce Frégate" designed by Californian architect Ronald Fream. Not to be missed in Saint-Cyr-sur-Mer The provencal market every Sunday morning Saint François de Sales church Tauroentum Roman Museum Sebastien's Art Center ©Ville de Saint-Cyr-sur-Mer The Statue of Liberty ©Nico Gomez The vineyard path The “Port d'Alon” creek (calanques) Relaxing sandy beaches The coastal foothpath (from La Madrague port to Bandol) Local vineyards & cellars http://ww.saintyrsurmer.com 26
La Frégate golf course PORT AND TOURIST INFORMATION Port of Saint-Cyr-sur-Mer General Information Services & Facilities Information Environmental limitations /restrictions: None Visiting address: Avenue du Port, 83270 Saint-Cyr-sur-Mer Terminal/Restrooms in pier area: YES Bunkers delivery /method: NO Maximum ship length: No limitation Phone/Fax: +33(0) 494 262 198 Shuttle bus: NO Grey water: NO Maximum ship draft and depth in sea: No limitation E-mail: nport-leslecques@orange.fr Parking place for buses: YES Waste handling: NO Maximum ship airdraft if bridge: None Taxi: YES Waste water method: NO Rental cars: NO Anchorage*: 43°10'1 N - 005°41'6 E Tourist Information Public transportation: YES Pontoons: 1 Visiting address: Tourist Office, Place de l'appel du 18 Juin, 83270 Saint- Shopping: YES Emergency: Chanel 9 Cyr-sur-Mer Local currency: € Medical emergency: Phone 112 Distance from port: 100 m ATM: YES Tidal movement: NO E-mail: pascale@saintcyrsurmer.com Tax refund: NO ISPS approved: NO Internet: www.saintcyrsurmer.com Public telephones in pier area: NO Designated quays for cruise ships: NO Internet access in pier area: NO Beam: None Mailboxes in pier area: YES WiFi: NO Distances - airport: 60 km Max size ship in port: No limitation Distance to city centre: 2 km Max number of passengers per day in port: No limitation Nearest hospital: 30 km Max number of ships per day in port: No limitation Ship’s stay min /max: No limitation of La Ciotat Tender Pier ©2019 Terra Metrics 27
BANDOL The bay of Bandol is the natural casket of this Provençal village dating back to the 18th century, which, in spite of the spiral of tourism and urbanization, has conserved authenticity, charm, with particular light, colours, smells of Provence, local foods and its quiet lifestyle. The market place and its fountains, that the church overlooks, represent the heart of the village. It's fashion seafront shops are open 7/7. The port of Bandol is known as a shelter for sailors all through the ages. Between nautical pleasures, the beauty of the Mediterranean seabed and the discovery of the numerous creeks, the sea will fulfill all your desires. Come and discover the Bendor island, heritage of the industrialist Paul Ricard. It’s the perfect place for a walk with beautiful sights all over. By boat, you can do the trip in only 7 minutes. It’s perfect for the nature lovers who can follow the littoral path and admire amazing landscapes. Provençal market every morning http://www.bandol.fr 28
Renécros Beach PORT AND TOURIST INFORMATION Port of Bandol Terminal/Restrooms in pier area: YES Bunkers delivery /method: NO Maximum ship length: No limitation Visiting address: Quai du Port - 83150 Bandol Shuttle bus: NO Grey water: NO Maximum ship draft and depth in sea: No limitation Phone/Fax: +33 4 94 29 42 64 Parking place for buses: YES Waste handling: NO Maximum ship airdraft if bridge: None E-mail: jvladislas@portbandol.fr Taxi: YES Waste water method: NO Rental cars: YES Anchorage*: 43°07'70 N - 05°464 E Public transportation: YES Pontoons: 1 Tourist Information Shopping: YES Emergency: Channel 9 Visiting address: Allée Vivien - 83150 Bandol Local currency: € Medical emergency: 112 Distance from port: 50 meters ATM: YES Tidal movement: NO E-mail: annick.ayfre@bandol.fr Tax refund: NO ISPS approved: NO Internet: bandoltourisme.fr Public telephones in pier area: NO Designated quays for cruise ships: None Internet access in pier area: NO Beam: None Mailboxes in pier area: YES WiFi: at tourist office Distances - airport: 40 km Max size ship in port: NO Distance to city centre: 30 meters Max number of passengers per day in port: No limitation Nearest hospital: 20 km Max number of ships per day in port: 1 Ship’s stay min /max: No limitation Port Services / Facilities & Information General Information Environmental limitations /restrictions: None of Tender Pier Port of Bandol ©2019 Terra Metrics 29
SANARY Sanary-sur-Mer is a genuine fishing port and village Situated in the heart of Provence, it is reputedly one of the French Mediterranean coasts-most typical and authentic fishing port. Its very ancient natural harbour, set in the heart of the town, is permanent home to around 100 heritage vessels dating back as far as 1895, plus some old Provencal fishing boats locally known as "pointu". Sanary has possessed its own fleet of fishermen from time immemorial. Twelve professional fishermen continue to sell their day's catch every day on the port. Sanary is also known for having provided shelter for famous exiled German artists and writers such as Thomas Mann, Stefan Zweig, Franz Hessel and Bertolt Brecht (just to name a few) who resided here between 1933 and 1942. Wander through its pedestrian streets and discover its charms: the mosaic of colors of the buildings bathed in sunshine: the warm welcome of the local population, small, shady, timeless squares with the refreshing sound of water flowing from the fountains and the numerous arts and crafts workshops, design and fashion boutiques. A high quality welcome is dedicated to each cruise passenger with services like tasting of local products. Each Wednesday, a wonderful provençal market, elected Best Market of France in 2018 and original arts and crafts market every night in summer. http://www.sanarysurmer.com/ 30
Just Rosé Festival in May PORT AND TOURIST INFORMATION Port of Sanary Terminal/Restrooms in pier area: YES Bunkers delivery /method: NO Environmental limitations /restrictions: None Visiting address: Place de la République - CS 70001 - 83112 Sanary Shuttle bus: NO Grey water: NO Maximum ship length: 224 meters Phone/Fax: 04 94 74 20 95 Parking place for buses: YES Waste handling: NO Maximum ship draft and depth in sea: No limitation E-mail: preynat@sanarysurmer.com Taxi: YES Waste water method: NO Maximum ship airdraft if bridge: None Rental cars: NO Anchorage*: 43°06'48 N - 005°47'91 E Public transportation: YES Pontoons: 1 Tourist Information Shopping: YES Emergency: Channel 9 Visiting address: 1 Quai du Levant - CS 70001 - 83112 Sanary Local currency: € Medical emergency: 112 Distance from port: 20 meters ATM: YES Tidal movement: NO E-mail: roselyne.martin@sanarysurmer.com Tax refund: NO ISPS approved: Certification applied on site Internet: sanary-tourisme.com Public telephones in pier area: NO Designated quays for cruise ships: None - Mooring Buoy Internet access in pier area: YES Beam: None Mailboxes in pier area: YES WiFi: YES Distances - airport: 36 km Max size ship in port: NO Distance to city centre: 50 meters Max number of passengers per day in port: No limitation Nearest hospital: 15 km Max number of ships per day in port: 1 General Information Port Services / Facilities & Information Ship’s stay min /max: No limitation Port of Sanary New tender pier, delivered April 2019 ©2019 Terra Metrics 31
LES EMBIEZ ISLAND A shelter for nature & oceanography lovers The island was purchased in 1958 by Paul Ricard who worked it up himself. Then, the island turned into a place where tourism and leisure meet each other to become a place of serenity. A dream island fo seafarers where divers can enjoy the marvelous beauty of the underwater... Beaches and inlets on the island delight both children and their parents. Hikers, cyclists and passengers of the "little scenic train" can have a walk or ride across the island to explore its pine forests, vineyards and trails. Les Embiez offers a variety of restaurants, a wide range of different activities such as diving clubs, the museum-aquarium "Institut Oceanographique Paul Ricard", or tastings... ©Robert Palomba ©Robert Palomba ©Robert Palomba https://www.tourisme-ouestvar.com/ile-des-embiez-paul-ricard.html 32
©Robert Palomba ©Robert Palomba ©Robert Palomba PORT AND TOURIST INFORMATION Port of Les Embiez Island General Information Port Services / Facilities & Information Ship’s stay min /max: No limitation Visiting address: Port des Embiez - 83140 Six-Fours Terminal/Restrooms in pier area: YES Bunkers delivery /method: NO Environmental limitations /restrictions: None Phone/Fax: 04 94 106 521 Shuttle bus: NO Grey water: NO Maximum ship draft and depth in sea: No limitation E-mail: plongueville@paul-ricard.com Parking place for buses: NO Waste handling: NO Maximum ship airdraft if bridge: None Taxi: NO Waste water method: NO Rental cars: NO Anchorage*: 43°06'48 N - 005°47'91 E Tourist Information Public transportation: Pedestrian Island Pontoons: 1 Visiting address: Promenade Charles de Gaulle - BP 308 - 83140 Six- Shopping: YES Emergency: Channel 9 Fours Local currency: Channel 9 Medical emergency: 112 Distance from port: 100 meters ATM: YES Tidal movement: NO E-mail: jodonoghue@tourisme-ouestvar.com Tax refund: NO ISPS approved: NO Internet: tourisme-ouestvar.com Public telephones in pier area: YES Designated quays for cruise ships: None - Mooring Buoy Internet access in pier area: NO Beam: None Mailboxes in pier area: YES WiFi: NO Distances - airport: 40 km Max size ship in port: NO Distance to city centre: 100 meters Max number of passengers per day in port: No limitation Nearest hospital: 20 km Max number of ships per day in port: 1 Tender Port of Les Embiez Pier ©2019 Terra Metrics 33
©Chris Hagopian, OT Le Lavandou LE LAVANDOU A former fishing village with 12 beaches This former fishing village features no less than 12 kilometers of coast and 12 sandy beaches all of different colours of sand ! It's fountain itinerary (the town is also home to 14 fountains!) is a good way to get to know the resort and appreciate its quality lifestyle and welcome. At the heart of the village, you will meet with local people and find some local arts & crafts boutiques. Stopping by the "Place Reyer" square, you will be able to see the local people playing their favourite game : "La pétanque" and drinking a fresh glass of Rosé ! Follow the painters footstep. Have a nice walk following the 1.2 miles (2km) “path of the painters” at Le Lavandou. Numerous reproductions of Edmond Cross and Théo Van Rysselberghe’s paintings stand along this coastal path. Le Lavandou is indeed the cradle of Neo-Impressionism art movement. The gateway to Porquerolles Island. Discover this “paradise island”, part of a National Park, hiking or cycling. Enjoy the most beautiful beach in Europe “Notre Dame Beach” & visit the new Carmignac Foundation: 2000m² of art exhibition & a giant sculpture park featuring major 20th century artists. ©Chris Hagopian, OT Le Lavandou ©Nicolas Nogues Carmignac Museum in Porquerolles Island https://www.ot-lelavandou.fr 34
©Nico Gomez PORT AND TOURIST INFORMATION Port of Le Lavandou Terminal/Restrooms in pier area: YES Bunkers delivery /method: NO Environmental limitations /restrictions: none Visiting address: Nouveau Port Le Lavandou - 83980 Le Lavandou Shuttle bus: NO Grey water: NO Maximum ship length: No limitation Phone/Fax: 04 94 00 41 10 Parking place for buses: YES Waste handling: NO Maximum ship draft and depth in sea: No limitation E-mail: vincent.berenguier@le-lavandou.fr Taxi: YES Waste water method: NO Maximum ship airdraft if bridge: None Rental cars: YES Anchorage*: 43°08'12 N - 06°23'08 E Public transportation: YES Pontoons: 1 Tourist Information Shopping: YES Emergency: Channel 9 Visiting address: Quai Gabriel Péri - 83980 Le Lavandou Local currency: € Medical emergency: 112 Distance from port: 100 meters ATM: YES Tidal movement: NO E-mail: l.aleonard@ot-lelavandou.fr Tax refund: NO ISPS approved: NO Internet: ot-lelavandou.fr Public telephones in pier area: YES Designated quays for cruise ships: None Internet access in pier area: NO Beam: None Mailboxes in pier area: YES WiFi: at tourist office Distances - airport: 20 km Max size ship in port: No limitation Distance to city centre: 100 meters Max number of passengers per day in port: No limitation Nearest hospital: 40 km Max number of ships per day in port: 1 General Information Port Services / Facilities & Information Ship’s stay min /max: No limitation Port of Le Lavandou Tender Pier ©2019 Terra Metrics 35
©Bertrand CAVALAIRE Nautical resort and bay of the WW2 Landing in Provence Nestled in a magnificent bay of the same name, the town features 4 km of sandy, gently-sloping beaches sheltered by the natural barrier of the Maures hills. Sand as white as the water is transparent; Cavalaire is exotic and offers a complete change of scenery. Its famous bay attracts sailors and divers from far and wide, as well as fishing enthusiasts and jet-skiiers. A sea trip leads to the Islands of Porquerolles, Port-Cros or Ile du Levant, where you can discover other enchanting creeks. Cavalaire lives with intensity every day of the year. By night, Cavalaire is a bustling resort with its Casino which attracts many visitors. ©Bertrand One of the 12 shipwreks of Cavalaire Bay https://www.cavalairesurmer.fr 36
©Ludovic Gauthier ©Bertrand Cavalaire : jet ski capital PORT AND TOURIST INFORMATION Port of Cavalaire Terminal/Restrooms in pier area: at tourist office Bunkers delivery /method: NO Environmental limitations /restrictions: None Visiting address: Rue du Port - 83240 Cavalaire Shuttle bus: NO Grey water: NO Maximum ship length: No limitation Phone/Fax: 04 94 64 17 81 Parking place for buses: YES Waste handling: NO Maximum ship draft and depth in sea: No limitation E-mail: marc-emmanuel.quirouard-frileuse@cavalaire.fr Taxi: YES Waste water method: NO Maximum ship airdraft if bridge: None Rental cars: YES Anchorage*: 43°10'4 N - 006°32'3 E Public transportation: YES Pontoons: 1 Tourist Information Shopping: YES Emergency: Channel 9 Visiting address: 50 Rond-Point Saint-Exupéry - 83240 Cavalaire Local currency: € Medical emergency: 112 Distance from port: 300 meters ATM: YES Tidal movement: NO E-mail: 04 94 01 92 10 Tax refund: NO ISPS approved: NO Internet: cavalairesurmer.fr Public telephones in pier area: NO Designated quays for cruise ships: None Internet access in pier area: NO Beam: None Mailboxes in pier area: YES WiFi: at tourist office Distances - airport: 40 km Max size ship in port: No limitation Distance to city centre: 300 meters Max number of passengers per day in port: No limitation Nearest hospital: 60 km Max number of ships per day in port: 1 General information Port Services / Facilities & Information Ship’s stay min /max: No limitation Port of Cavalaire Tender Pier ©2019 Terra Metrics 37
©Jean-Louis Chaix SAINT-TROPEZ Saint-Tropez is what dreams are made of and the town remains a favorite spot for celebrities as well as lovers of the seaside, history art and heritage. To discover the village, meander along the tiny alleys of the old town and the world famous harbour. Saint-Tropez also has a rich historical and cultural heritage, with the Annonciade Museum, featuring a rich collection of paintings from the beginning of the 20th Century, from which most part of it is dedicated to Pointillist, Fauvist and Nabist periods : Signac, Matisse, de Vlaminck, Van Dongen, Derain… The 17th Century Citadel and its Museum of Maritime history, the House of Butterflies are historical and cultural highlights of Saint Tropez, ©Jean-Louis Chaix and the recently opened museum of Gendarmerie and Cinema of Saint-Tropez are welcome additions to our cinematic heritage and host a variety of interactive displays and exhibits. With its naturally protected environment, the Saint-Tropez Peninsula will delight walkers with its beautiful coastal path, its hilltop villages and magnificent vineyards. Saint-Tropez is also a true laboratory for fashion trends. Since more than fifty years, the village is considered to be the international capital for summer fashion. Rondini, Kiwi, K Jacques…Saint-Tropez designers that have made their mark worldwide. Brigitte Bardot alone embodies the symbol of the Tropezian ladies’ fashion, made of lightness and femininity as portrayed by the Vichy print, the corsair trousers, the short skirt, the tropezian sandals… As from the 21st century, the main luxury fashion companies have established themselves, one after the other, in this luxury hot spot of the French Riviera : Dior, Vuitton, Chanel, Hermes, Gucci, Dolce & Gabbana… Come and discover Saint-Tropez. You’ll find a true provençal village whose history and heritage are deeply linked to the sea, and uncover all those mythical places which have made it famous. https://www.sainttropeztourisme.com/fr/ 38
©Jean-Louis Chaix ©Jean-Louis Chaix PORT AND TOURIST INFORMATION Port of Saint-Tropez General Information Port Services / Facilities & Information Ship’s stay min /max: No limitation Visiting address: Quai de l'EPI - 83991 Saint-Tropez Terminal/Restrooms in pier area: YES Bunkers delivery /method: NO Environmental limitations /restrictions: None Phone/Fax: 04 94 97 88 45 Shuttle bus: NO Grey water: NO Maximum ship length: No limitation E-mail: jftourret@ville-sainttropez.fr Parking place for buses: YES Waste handling: NO Maximum ship draft and depth in sea: No limitation Taxi: YES Waste water method: NO Maximum ship airdraft if bridge: None Rental cars: YES Anchorage*: 43°16'3 N - 006°328'OE Tourist Information Public transportation: YES Pontoons: 2 Visiting address: Quai Jean-Jaurès - 83990 Saint-Tropez Shopping: YES Emergency: Channel 9 Distance from port: 300 meters Local currency: € Medical emergency: 112 E-mail: cm@sainttropeztourisme.com ATM: YES Tidal movement: NO Internet: sainttropeztourisme.com Tax refund: YES ISPS approved: NO Public telephones in pier area: YES Designated quays for cruise ships: None Internet access in pier area: NO Beam: None Mailboxes in pier area: YES WiFi: NO Distances - airport: 100 km Max size ship in port: No limitation Distance to city centre: 500 m Max number of passengers per day in port: No limitation Nearest hospital: 15 km Max number of ships per day in port: 5 of Tender Pier Port of Saint-Tropez ©2019 Terra Metrics 39
©OT Fréjus FRÉJUS The French Pompeii Frejus, located in Provence in the Var department, was the very first naval base in the Mediterranean in the days of the Ancient Romans, as a major port during the Roman Empire and a bishopric since the end of the Roman period. Frejus shares 2000 years of history with visitors as they can explore the infinite diversity of the town's main historical buildings, a reminder of each of the periods of its history. Fréjus, a town area of artistic, and historical interest. Traces of ancient Roman and Medieval times create a prestigious setting that includes a Roman Arena, an aqueduct, a Roman theatre, an archeological museum... In Fréjus, art and tradition live side by side in harmony. From pavement cafes to the friendly Provencal market, from the warm ambiance of the rooms in the Local History Museum, there's a whole introduction to the Provencal lifestyle! Equipped for families, with sporty beaches blessed by the sun, small wind and an ice sea breeze, spray will seduce everybody. Discover the Arts & Craft tour of the historic old town: where people and art meet. Artist's Studios welcome visitors. This prosperous town, steeped in emotion and history, is now a centre for Art and culture, in at the heart of the Riviera, an ideal holiday destination with plenty of things to see and do without ever losing that sense of subtlety. https://www.frejus.fr 40
PORT AND TOURIST INFORMATION Port of Fréjus Terminal/Restrooms in pier area: YES Bunkers delivery /method: NO Environmental limitations /restrictions: None Visiting address: 55 passage des Caryatides, CS80084 - 83606 Fréjus Shuttle bus: YES Grey water: NO Maximum ship length: No limitation Phone/Fax: 04 94 82 63 00 Parking place for buses: YES Waste handling: NO Maximum ship draft and depth in sea: No limitation E-mail: directeur@portfrejus.fr Taxi: YES Waste water method: NO Maximum ship airdraft if bridge: None Rental cars: YES Anchorage*: 43°24'70 N - 006°45'30 E Public transportation: YES Pontoons: 1 Tourist Information Shopping: YES Emergency: Channel 9 Visiting address: Le Flours 2 - 249 rue Jean Jaurès CS 50123 - 83606 Local currency: € Medical emergency: 112 Fréjus ATM: In city center Tidal movement: NO Distance from port: 2 km Tax refund: NO ISPS approved: NO E-mail: nathalie.courreges.tourisme@frejus.fr Public telephones in pier area: NO Designated quays for cruise ships: None Internet: frejus.fr Internet access in pier area: NO Beam: None Mailboxes in pier area: YES WiFi: at the tourist office Distances - airport: 50 km Max size ship in port: No limitation Distance to city centre: 2 km Max number of passengers per day in port: No limitation Nearest hospital: 5 km Max number of ships per day in port: 1 General Information Port Services / Facilities & Information Ship’s stay min /max: No limitation Port of Fréjus Tender Pier ©2019 Terra Metrics 41
SAINT-RAPHAËL Located at 65 kms from Nice, and half-way site between Cannes and Saint-Tropez (38 kms), Saint-Raphaël is a delightful Mediterranean sea resort set at the foot of the magnificent Esterel Hills. Saint-Raphaël offers a vast and rich natural and cultural heritage, plus year-round leisure sporting activities (water sports, nature activities, 4 international golf courses) and an exciting events calendar. The town's highly prestigious history is still reflected witnessed by its many magnificent residences dating back to the late 19th - early 20th centuries, delightful old streets, marinas, and beautiful seafront promenade. Visitors can also enjoy attractive shops, visit the archaeological museum, or take a stroll around the well-preserved old quarter and Provencal markets. Seaside : 36 kilometers of indented coast alternate marinas, 30 fine sand beaches and of pebbles (beach of Boulouris, Dramont and Agay). Countryside : The massif of Estérel, volcanic massif of 32 000 hectares among which 14 000 are classified, offers to hikers a Mediterranean, nice-smelling and protected vegetation. The natural harbour of Agay establishes the natural front door of the Massif. ©G. Roumestant ©Nico Gomez ©G. Sadet https://www.saint-raphael.com/fr/ 42
©O. Sagot PORT AND TOURIST INFORMATION Port of Saint-Raphaël General Information Port Services / Facilities & Information Ship’s stay min /max: No limitation Visiting address: Quai Amiral Nomi - 83700 Saint-Raphaël Terminal/Restrooms in pier area: YES Bunkers delivery /method: NO Environmental limitations /restrictions: None Phone/Fax: 04 94 95 11 21 Shuttle bus: NO Grey water: NO Maximum ship length: No limitation E-mail: m.bertora@ville-saintraphael.fr Parking place for buses: YES Waste handling: NO Maximum ship draft and depth in sea: No limitation Taxi: YES Waste water method: NO Maximum ship airdraft if bridge: None Rental cars: YES Anchorage*: 43°24'70 N - 006°45'30 E Tourist Information Public transportation: YES Pontoons: 1 Visiting address: Boul. de la Libération - 83700 Saint-Raphaël Shopping: YES Emergency: Channel 9 Distance from port: 50 meters Local currency: € Medical emergency: 112 E-mail: s.legendre@saint-raphael.com ATM: YES Tidal movement: NO Internet: saint-raphael.com Tax refund: NO ISPS approved: NO Public telephones in pier area: NO Designated quays for cruise ships: None Internet access in pier area: at tourist office Beam: None Mailboxes in pier area: YES WiFi: at the tourist office Distances - airport: 50 km Max size ship in port: No limitation Distance to city centre: 50 meters Max number of passengers per day in port: No limitation Nearest hospital: 5 km Max number of ships per day in port: 1 Port of Saint-Raphaël Tender Pier ©2019 Terra Metrics 43
www.varprovence-cruise.com anne-marie.blum@var.cci.fr 44
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