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POLICYHOLDER INSURANCE HIGHLIGHTS 2020 - In this issue
POLICYHOLDER
INSURANCE HIGHLIGHTS
2020
In this issue
01 Introduction
02	Business interruption insurance
    for COVID-19 related losses
06 How many deductibles is that?
07	Risk may ‘attach’ prior to the
    policy period (even when a
    helicopter is not attached!)
08	Voluntary redress payments
    binding on insurers
09	The insured “Situation” is not
    limited by the insured “Business”
10 Insurer waives its rights goodbye
11	Construction cover is all it's
    cracked up to be
14 D&O insurance and class actions
16 Cyber insurance update
18 Contacts – who can help?
19	Market recognition – awards
    and accolades
POLICYHOLDER INSURANCE HIGHLIGHTS 2020 - In this issue
POLICYHOLDER INSURANCE HIGHLIGHTS 2020 - In this issue
HERBERT SMITH FREEHILLS                                                               POLICYHOLDER INSURANCE HIGHLIGHTS 2020                   01

Introduction

Welcome to the sixth edition of Herbert Smith Freehills’ Policyholder                            Our insurance practice
Insurance Highlights.
                                                                                                 Our global insurance and reinsurance
In this publication, we have pulled together the learning opportunities for                      practice advises insurers, brokers and
insurance policyholders from the most relevant insurance cases and market                        policyholders on all aspects of insurance
developments over the last 12 months.                                                            and reinsurance matters, whether
                                                                                                 corporate, regulatory or contentious claims.
Consistent with the trends we identified in previous editions of Policyholder
Insurance Highlights, the key messages this year are:                                            Herbert Smith Freehills’ insurance practice
                                                                                                 in Australia is focussed upon representing
1. C
    OVID-19 has meant insurance has been front page news and top of mind                        the interests of our clients as policyholders
   for corporate Australia: interruption to Australian (and global) businesses as                in major claims.
   a result of COVID-19 has been widespread. Perhaps unsurprisingly, there has
   been a significant focus amongst policyholders, insurers and brokers on the                   We work with corporate policyholders on a
   response of various ‘non-damage’ coverage extensions in business                              range of matters including:
   interruption insurance policies, as well as associated exclusions. This has
   resulted in a series of cases in Australia and the UK – each dealing with a                    •assisting policyholders with major claims,
   different range of issues. Some of these cases have been fast-tracked and                       including advice on coverage, preparation
   decided at first instance, but appeals are ongoing. Policyholders should not                    of claims submissions, and claims
   expect quick resolutions – disputes will continue through 2021 as appeal                        advocacy to secure payment of the claim
   rights are exhausted. However, there have so far been a number of successes                     using the full range of dispute resolution
   for policyholders. As such, policyholders should be seeking advice as to                        processes;
   (a) whether their policies potentially provide coverage; (b) whether existing                  •advising clients in relation to issues
   cases on foot will resolve issues relevant to their coverage; and (c) what steps                flowing from critical business events
   they should be taking now to preserve or enforce their rights.                                  including environmental incidents;
2. F urther pressure on the Directors’ & Officers’ insurance market: the                          property damage; personal injury claims;
    proliferation of shareholder class actions means ‘Side C’ D&O insurance                        corporate manslaughter charges and
    which covers companies for such claims is becoming increasingly difficult to                   health and safety investigations;
    obtain or prohibitively expensive. The same applies for similar, specific                     •representing insured directors and
    insurance cover for companies conducting capital raisings. Corporates are                      officers and major corporates in
    now giving serious consideration as to the value which is being obtained                       defending claims covered by their
    from this form of risk transfer and what alternatives there may be going                       insurance policy where they have rights
    forward. Significant ongoing D&O losses borne by insurers, together with                       to nominate their choice of legal
    increased claims in other areas (including COVID-19 business interruption)                     representation; and
    and reduced investment returns for insurers, have resulted in the insurance
    market continuing to harden across all major lines of business – the                          •advising clients on insurance and risk in
    availability and scope of insurance coverage is generally reducing, and                        the context of major transactions,
    premiums are generally increasing.                                                             projects and insolvency.

3. D
    elays and disputes continue to affect major insurance claims: as expected                   We also advise brokers on the full spectrum
   as the insurance market hardens and insurers’ profit margins come under                       of issues that emerge from the role of the
   increased pressure, and consistent with the trends we have observed in                        broker, including defence of professional
   recent years, coverage disputes for major claims are on the rise. Our view                    negligence allegations.
   remains that policyholders should engage specialist advisers at an early stage
   to assist with claims notifications, preserve legal privilege, engage experts
   and advocate claims coverage issues so as to maximise entitlements under
   their insurance assets – it is clear that insurers are doing the same. This is                               Mark Darwin
   even more important given the hardening market reduces policyholders’                                        Partner
   ability to push for (or even preserve) broader coverage at renewals.                                         T +61 7 3258 6632
                                                                                                                M +61 412 876 427
We hope that you enjoy this year’s edition of Policyholder Insurance                                            mark.darwin@hsf.com
Highlights. Please contact a member of our Insurance team (details at the back
of this publication) if you would like to discuss any of the cases or trends and                                Guy Narburgh
how they may impact your business in more detail.                                                               Special Counsel
                                                                                                                T +61 2 9322 4473
                                                                                                                M +61 447 393 645
                                                                                                                guy.narburgh@hsf.com
POLICYHOLDER INSURANCE HIGHLIGHTS 2020 - In this issue
02          POLICYHOLDER INSURANCE HIGHLIGHTS 2020                                                                 HERBERT SMITH FREEHILLS

Business interruption insurance for
COVID-19 related losses

The hot-topic in the current insurance            •in relation to the various Australian test    COVID-19 is not physical damage, so a
market is whether, and to what extent,             cases (here); and                             typical policy will not cover COVID-19
business interruption caused by COVID-19                                                         related losses.
                                                  •in relation to the Australian ICA test
is covered by insurance policies. We have
                                                   case (here).
been releasing regular updates, available on                                                     However, many policies contain a variety of
our website, in relation to the various                                                          ‘non-damage’ extension clauses which may
                                                 What are the key issues?                        open up the possibility for a claim. A list of
ongoing test cases on these matters:
                                                 Business interruption insurance (as part of     examples which might apply appears below.
 •in relation to the recently finalised appeal
                                                 an ISR policy) covers the loss of profit and    While every policy will turn on its own
  in the UK FCA test case – in which
                                                 increased costs that a policyholder suffers     wording, there are generally three main
  Herbert Smith Freehills represented the
                                                 as a result of insured events. Typically that   issues relevant to seeking coverage under a
  FCA in successfully advocating the
                                                 event or “trigger” for coverage is physical     ‘non-damage’ extension:
  policyholder’s positions (our most recent
                                                 damage to the insured’s business premises.
  update available here);

                       Have the specific requirements of the relevant ‘non-damage’ extension been met? Some guidance may be
                       obtained from the various test cases being conducted, however not all extensions are part of the test cases already
 TRIGGER ISSUE
                       decided. Further guidance is expected from the Star City Casino case (which was closed by the actions of authorities)
                       which is due to be heard in late April 2021.

                       Are there any applicable exclusions? The disease extension is often subject to an exclusion for diseases declared
                       under the Biosecurity Act and the standard ISR policy contains a general exclusion for physical damage caused by
     EXCLUSION
                       disease (both of which we consider irrelevant to claims under other non-damage extensions but this is to be decided
       ISSUE
                       in the Star City Casino case). Some policies still refer to the now repealed Quarantine Act (which the NSW Court of
                       Appeal has held is not effective as an exclusion, although this decision is being appealed to the High Court).

                       Did the trigger cause the loss and what ‘other circumstances’ may be taken into account in demonstrating the
     CAUSATION         ‘Standard’ turnover which the business would have achieved absent the insured trigger? This issue has been resolved
       ISSUE           in favour of the policyholders by the UK appeal decision, assuming it is followed by insurers in Australia – which it
                       should be given that they were happy to follow the now overruled UK decision in the Orient Express Hotels case.
POLICYHOLDER INSURANCE HIGHLIGHTS 2020 - In this issue
HERBERT SMITH FREEHILLS                                                               POLICYHOLDER INSURANCE HIGHLIGHTS 2020                      03

What are the kinds of extensions being relied on?
There are a number of extensions being relied upon. Some examples of the main types of wordings policyholders should be looking for are:

 CATEGORY OF                                                            EXAMPLE WORDING
  EXTENSION

Disease              … will cover you for interruption to or interference with your business due to… (b) an outbreak of an infectious or
                     contagious human disease occurring within a 20 kilometre radius of the Premises…

Prevention of        … will cover you for loss in consequence of access to or use of the premises being prevented or hindered by… any
Access               action of government due to an emergency which could endanger human life or neighbouring property…

Hybrid               …will cover loss arising from closure or evacuation of the whole or part of the premises by order of a competent
                     government, public or statutory authority as a result of … the outbreak of a notifiable human infectious or contagious
                     disease occurring within a twenty (20) kilometre radius of the premises.

Civil Authorities    The word “Damage” under Section 2 of this Policy is extended to include loss resulting from or caused by any lawfully
                     constituted authority in connection with or for the purpose of retarding any conflagration or other catastrophe.

Loss of              Loss as insured by the Policy resulting from interruption of or interference with the Business:…
Attraction
                     (b) by the action of any lawfully constituted Authority attempting to avoid or diminish risk to life or property in the
                     vicinity of such premises,

                     which shall prevent or hinder the use thereof or access thereto, or which causes a fall in the number of potential
                     customers attracted to the vicinity of the Premises, whether the premises or property therein shall be damaged or not,
                     shall be deemed to be loss resulting from Damage to property used by the Insured at the Premises.

          Lessons for Policyholders
          The key thing that policyholders should keep in mind is that just because a claim has been denied does not mean that they do not
  have a claim.

  Some basic initial steps that policyholders can be taking include:
  a) locating their policy that provides coverage for business interruption (this will often be an ‘Industrial Special Risks’ or ‘ISR’ policy);
  b) r eviewing the policy to determine whether it contains any of the ‘non-damage’ extensions or otherwise does not require physical
     damage (we are happy to help our clients by looking at your policy free of charge to tell you whether you have such a clause).

  Please contact us if you would like to discuss whether you may have a claim.
POLICYHOLDER INSURANCE HIGHLIGHTS 2020 - In this issue
04            POLICYHOLDER INSURANCE HIGHLIGHTS 2020                                                                 HERBERT SMITH FREEHILLS

What cases are ongoing?
There are a number of different test cases ongoing around the world. The main ones of note for the Australian market are:

     CASE                     ISSUES CONSIDERED                                                      STATUS

UK FCA Test         Trigger Issue: Application of various        On 15 January 2021, the UK Supreme Court (highest court of appeal in the
Case                extensions used in the UK.                   UK) decided 5-0 in favour of policyholders.

                    Causation Issue.                             The Court held that the extensions provided cover and the loss covered by the
                                                                 peril was not to be reduced by reference to what effect the broader pandemic
                                                                 would have had anyway. Judgment available (here).

ICA Test Case       Exclusion Issue: whether exclusions          The NSW Court of Appeal decided 5-0 in favour of policyholders
(First)             referring to ‘quarantinable diseases under   (available here).
                    the Quarantine Act 1908 (Cth) and
                    subsequent amendments’ excludes              On 16 December 2020, insurers applied for Special Leave to Appeal to the
                    COVID-19 given that the Quarantine Act       High Court (here). A decision on whether they will be granted special leave
                    was replaced by the Biosecurity Act 2015.    could occur within or shortly after Q1 of 2021.

ICA Test Case       Issues are not yet finalised, but are said   Not yet filed, but the ICA was reported after losing the First test case to be in
(Second)            to include proximity (Causation Issue)       negotiations to bring a further test case. Our view is that this should not be
                    and prevention of access (Trigger issue).    necessary in light of the 5-0 decision on these issues in the UK FCA appeal.

Star Casino         Trigger Issue: tests a Civil                 Scheduled to be heard on 29 – 30 April 2021. Judgment predicted perhaps
Case                Authority clause.                            mid-2021.

                    Exclusion Issue: tests general perils        This will be an important case for policyholders in Australia to watch as many
                    exclusion for physical damaged               Australian businesses were less affected by COVID19 at or within a vicinity of
                    occasioned by diseases and whether a         their premises but more so affected by the actions taken by authorities to
                    Biosecurity Act exclusion in a separate      respond to the pandemic.
                    extension affects coverage under the
                    Civil Authority clause.

Melbourne           Exclusion Issue: tests whether an            Judgment delivered on 18 December 2020 (available here).
Café Claim          exclusion for losses caused by
                    ‘biosecurity emergencies’ declared under     Although there were issues with how the separate question was framed, the
                    the Biosecurity Act 2015 (Cth) applies to    Court considered that the exclusion referred to the state of affairs
                    losses caused by the action taken by         underpinning the making of the declaration and therefore did exclude loss
                    authorities under the Health Act (Vic) in    caused by the response to the underlying emergency.
                    response to the emergency

                    The policyholder argued that its loss
                    was not caused by the declaration itself
                    but only by the actions of the Victorian
                    Government in response.
POLICYHOLDER INSURANCE HIGHLIGHTS 2020 - In this issue
HERBERT SMITH FREEHILLS   POLICYHOLDER INSURANCE HIGHLIGHTS 2020   05
POLICYHOLDER INSURANCE HIGHLIGHTS 2020 - In this issue
06           POLICYHOLDER INSURANCE HIGHLIGHTS 2020                                                                HERBERT SMITH FREEHILLS

How many deductibles is that?
Rawson Homes Pty Ltd v Allianz Australia Insurance Ltd [2020] NSWSC 1654

Last year’s update included news of the                arises from a single event and the
policyholder’s successful appeal on the                Insured can obtain cover under more
aggregation of deductibles for a class action          than one benefit in this Section, the
                                                                                                            Lessons for
which might have comprised numerous                    Insured will only be required to pay                 Policyholders
‘Claims’ under a D&O liability policy1.                the highest single Deductible                The calculation of deductibles can have
                                                       applicable regardless of the number of       a significant effect on the value of
The issue of multiple or aggregated                    Deductibles applying to this Section.        claims. When preparing a claim, it is
deductibles has been considered again                                                               important to carefully consider the
this year, this time in the context of                                                              policy wording when approaching
                                                   The insurer argued that, reading the policy
hailstorm damage to multiple properties                                                             characterisation of the event, the loss
                                                   as a ‘coherent and harmonious whole’, the
under construction by the policyholder (a                                                           and the claim.
                                                   builder was making 122 claims under the
building company).
                                                   policy, as the insuring clause related to each
                                                   building contract, and therefore 122 separate    This case also provides a reminder that
Facts                                                                                               the maxim of contra proferentem
                                                   deductibles were payable.
On 18 February 2017, a severe hailstorm                                                             (ambiguities will be interpreted
west of Sydney caused damage to                    The builder argued that only one deductible      contrary to the party which prepared
122 partially constructed houses in a              was payable on the basis that all claims         the document) may still have a role to
development at Kellyville and Rouse Hill.          arose out of the hailstorm which was             play in the interpretation of insurer
The builder, Kelly Homes, sought                   “one event or occurrence”.                       issued standard policy wordings.
indemnity under an annual construction
insurance policy issued by Allianz.                Decision
                                                   The NSW Supreme Court agreed with the
The insuring clause and definition of
                                                   builder that only one deductible was
‘Indemnifiable Event’ each referred to
                                                   payable. The starting point was the
individual ‘Insured Contracts’ for individual
                                                   provisions dealing with the deductible
properties under construction. However,
                                                   which contemplated multiple claims arising
‘Deductible’ was stated in the Schedule to
                                                   out of one event. The ‘Application of
be ‘$10,000 Any One Event’ and defined by
                                                   Deductible’ clause referred to ‘each event
reference to each ‘event or occurrence’,
                                                   giving rise to a claim’, and the deductible
as follows:
                                                   was specified for ‘Any One Event’.

     ‘Deductible’ means the amount of              Although ‘event’ was not defined, the Court
     money specified in the Schedule for           found that as a matter of common sense
     each applicable Section or type of            and ordinary meaning, the hailstorm could
     loss as specified, that the Insured           only be considered one event. This
     must contribute as the first payment          conflicted with the definition of
     for all claims arising out of one event       ‘Indemnifiable Event’, which related to each
     or occurrence.                                building contract, however that could be
                                                   explained by the deliberate use of different
                                                   terms: ‘event’ vs ‘Indemnifiable Event’.
Under the basis of settlement, a clause
entitled ‘Application of Deductible’
                                                   To the extent Allianz asserted that there
also provided:
                                                   was ambiguity in the overall interpretation
                                                   of the policy, as it was a standard form
     The amount of the Deductible will be          insurance contract authored by the insurer,
     subtracted from the amount payable            any ambiguity had to be resolved in favour
     by Us for each event giving rise to a         of the insured.
     claim under this Section. If a claim

1. Bank of Queensland Ltd v AIG Australia Limited [2019] NSWCA 190
POLICYHOLDER INSURANCE HIGHLIGHTS 2020 - In this issue
HERBERT SMITH FREEHILLS                                                                    POLICYHOLDER INSURANCE HIGHLIGHTS 2020                07

Risk may ‘attach’ prior to the policy period
(even when a helicopter is not attached!)
Swashplate Pty Ltd v Liberty Mutual Insurance Co (2020) 381 ALR 648

Facts                                               arrival of the helicopter at Sunshine Coast      While the placement slip specified a ‘Period
                                                    Airport (without stipulating when the            of Insurance’ commencing on 19 May 2018,
The policyholder purchased a helicopter
                                                    insurance ‘attached’).                           this did not use the language of ‘attaching’,
located in Picayune, Mississippi, and in
                                                                                                     so did not prevent the terms of the master
May 2018 arranged to ship the helicopter to
                                                    Importantly, the master policy incorporated      policy being applied to provide an earlier
Sunshine Coast Airport in Queensland.
                                                    the terms of the Institute Cargo Clauses (A)     attachment date based on when the
Under a facility master policy arranged by
                                                    2009 (ICC(A)), which provided that risk          helicopter was loaded and extended for
its broker and issued by Liberty Mutual, the
                                                    ‘attaches’ when the cargo is first moved for     5 days of ‘Static Cover’ beforehand.
policyholder obtained a placement slip
                                                    the purpose of immediate loading for
insuring the transit of the helicopter on the
                                                    transit, but also contained in extension         In reaching its decision, the Full Court found
terms of the master policy. The helicopter
                                                    which provided that:                             that the commercial purpose of stating a
was found to be damaged on arrival
                                                                                                     date in the placement slip was simply so
because it was not sufficiently and suitably
                                                                                                     that the insurer could determine whether it
packed and the bracings tying it down in its           Coverage is extended to include Static
                                                                                                     fell within the one year period of the master
container had broken in transit.                       Cover for up to 5 days prior to loading.
                                                                                                     policy facility, and attaching cover only on
                                                                                                     the date stated in the placement slip would
The terms of the master policy excluded
                                                    The insurer argued that the risk ‘attached’      be contrary to the express words of the
liability for defective packing ‘prior to the
                                                    on the start of the Period of Insurance          master policy and deprive the insurance of
attachment of this insurance’. The insurer relied
                                                    specified in the placement slip (19 May) and     its primary commercial character, being for
on this exclusion to deny indemnity on the
                                                    that the relevant packing time was the local     risks during the whole of a voyage, rather
basis that the helicopter was packed prior to
                                                    time in Mississippi (18 May), so the             than merely part of it.
the insurance ‘attaching’. So the key issue
                                                    helicopter was packed before the insurance
became when did the insurance “attach”?
                                                    ‘attached’ and therefore the damage was          Given the finding policy coverage began
                                                    excluded. The trial judge accepted the           earlier than 18 May 2018, it was not
The master policy required Liberty to
                                                    insurer’s argument and the                       necessary to determine which time zone
accept placement slips for ‘risks attaching’
                                                    policyholder appealed.                           applied, however the Court indicated that
during a one–year period that covered the
                                                                                                     the local time where the event causing the
transit period. The helicopter was packed
                                                    Decision                                         damage (loading) occurred was likely to be
on 18 May 2018 in Mississippi, although in
                                                                                                     the relevant time, as the policy provided
Australian time (where the placement slip           The Full Federal Court unanimously               worldwide coverage.
was arranged) it was 19 May 2018 and                overturned the trial judge’s decision, finding
the placement slip stated a ‘Period of              that the policy attached 5 days prior to
Insurance’ from 19 May 2018 until the               loading because of the Static Cover extension.

                                                                                                                Lessons for
                                                                                                                Policyholders
                                                                                                       This decision is a welcome and
                                                                                                       commercially sensible outcome, given
                                                                                                       the commercial purpose of such
                                                                                                       voyage policies is to insure the entire
                                                                                                       period of transit.

                                                                                                       However, it is also an important
                                                                                                       reminder of the value of ensuring that
                                                                                                       insurance coverage is arranged early,
                                                                                                       and to be aware of the terms of master
                                                                                                       policies, so that if needed appropriate
                                                                                                       extensions are included to provide
                                                                                                       protection where coverage is needed
                                                                                                       for periods prior to policy issuance.
POLICYHOLDER INSURANCE HIGHLIGHTS 2020 - In this issue
08          POLICYHOLDER INSURANCE HIGHLIGHTS 2020                                                                      HERBERT SMITH FREEHILLS

Voluntary redress payments binding
on insurers
National Australia Bank Limited v Nautilus Insurance Pte Ltd (No 3) [2019] FCA 2139

Facts                                             General Condition 7 required the                    •the definition of a claim expressly referred
                                                  policyholder to obtain the insurer’s consent         to a demand ‘which could reasonably result
A review by, what is now, the Financial
                                                  prior to entering into any settlement. The           in the payment of compensation’.
Conduct Authority (UK) identified issues
                                                  term ‘Claim’ was defined to include any
in the way Clydesdale Bank, a former
                                                  demands “either for or which could reasonably      The Court expressly did not determine
subsidiary of NAB, had sold products
                                                  result in the payment of compensation,             whether there had been a breach of General
to customers.
                                                  damages, or a Restitutionary Order…”               Condition 7 (or whether such a breach could
                                                                                                     be remedied by s54 of the Insurance Contracts
Following an internal review into the way
                                                  Decision                                           Act 1984 (Cth)). The Court simply noted that
products had been sold, NAB chose to
                                                                                                     the requirement to obtain the insurers’
make a series of redress payments to a            The Court noted that liability insurance
                                                                                                     consent prior to settlement did not change
number of its customers. These payments           compensates a policyholder for damage
                                                                                                     the Court’s interpretation of ‘Civil Liability’.
were made by way of settlement                    which the insured must pay to a third party.
agreements entered into voluntarily by the        In other words, generally, for coverage
bank in circumstances where no court              under a liability policy to be triggered there
process proved liability on its part.             must be proof of an underlying legal liability                Lessons for
                                                  to the third party.                                           Policyholders
The bank, represented by Herbert Smith
                                                                                                       The decision is a win for policyholders.
Freehills, sought to claim for these payments     A settlement voluntarily entered into creates
                                                                                                       However, it also demonstrates the
and associated legal costs – totalling over       a liability to the third party, but does not
                                                                                                       complexity of the law in relation to
£357 million – under its civil liability          prove that there would have been a liability
                                                                                                       when a settlement will or will not bind
insurance. Insurers and reinsurers denied         had the settlement not been entered into. As
                                                                                                       an insurer. A policyholder who is
liability alleging that the voluntary payments    such, proof of a settlement alone is,
                                                                                                       considering entering into a settlement
were not covered as the policy required           generally, not enough to trigger coverage
                                                                                                       without the consent of their insurer
proof of an underlying legal liability, for       under a liability policy, unless the insurer has
                                                                                                       should be mindful of this complexity. It
which in this case there had been no finding      breached or repudiated the policy prior to
                                                                                                       may even be that repudiation of the
or even proceedings commenced.                    the settlement (in which case there is plenty
                                                                                                       contract of insurance (and suing for
                                                  of authority to establish that a reasonable
                                                                                                       damages for breach rather than
The dispute turned on the construction of a       settlement will establish the liability of the
                                                                                                       indemnity under the policy) is the
number of terms in the policy, but primarily      insurer in a claim for damages).
                                                                                                       preferable course of action.
in issue was the construction of ‘Civil
Liability’ which was covered by the policy,       The critical question in this case was
                                                                                                       These issues are particularly relevant
the meaning of which included:                    whether the particular definition of ‘Civil
                                                                                                       given the recent increase in class
                                                  Liability’ in this policy required proof of an
(a) a legally enforceable obligation to a third                                                        action claims and high profile litigation
                                                  underlying liability, or allowed just proof of
    party for compensation, damages, legal                                                             where it is often undesirable for
                                                  a settlement?
    costs or a Restitutionary Order in                                                                 policyholders to hand over conduct of
    accordance with an award of a court or                                                             their defence to insurers. It is vital for
                                                  The Court held that the broad drafting of
    tribunal by whose jurisdiction the                                                                 policyholders to know their insurer’s
                                                  ‘Civil Liability’ and ‘Claim’ did not require
    Assured is bound;                                                                                  position prior to entering into a
                                                  proof of the underlying liability. This was
                                                                                                       settlement and, if the insurer's position
                                                  supported by various textual
(b) a legally enforceable obligation to a                                                              is not favourable, what the effect of a
                                                  considerations, but key to the Court’s
    third party for compensation, damages,                                                             settlement would be on any insurance
                                                  reasoning was that:
    legal costs, or a Restitutionary Order                                                             claim. Prior to any settlement,
    acknowledged (subject always to…               •while subsection (a) of the definition of          policyholders should therefore seek
    General Condition 7…) by an agreement           ‘Civil Liability’ required a legally               legal advice on whether the settlement
    made between the Assured and a third            enforceable obligation awarded by a court          may prejudice their insurance claim
    party in settlement of a Claim;                 or tribunal, subsection (b) expressly              and what steps they can be taking to
                                                    permitted a legally enforceable obligation         avoid that consequence.
                                                    acknowledged by an agreement; and
HERBERT SMITH FREEHILLS                                                             POLICYHOLDER INSURANCE HIGHLIGHTS 2020                     09

The insured “Situation” is not limited by the
insured “Business”
Oceanview Developments Pty Ltd trading as Darwin River Tavern & Darwin River Supermarket v Allianz
Australia Insurance Ltd trading as Territory Insurance Office [2020] FCA 852

Facts                                            by Oceanview (on Lot 2333) and the               which the Insured is responsible, or has
                                                 “Situation” as “Lot 2333 and Lot 2445”.          assumed responsibility to insure …”.
The policyholder (Oceanview) owned two
adjacent lots in Darwin. It conducted a
                                                 The Policy contained the standard                Allianz argued that the policy only covered
number of businesses on one lot (Lot 2333)
                                                 indemnity clause and definition of “Property     damage to property which related to the
including a hotel, supermarket, post office
                                                 Insured” as follows (emphasis added):            “Business” of the policyholder and not the
and service station. The other (Lot 2445)
                                                                                                  damage to the nursery. The policyholder
was leased to a nursery business (not            Clause 1.1 – Indemnity for material              submitted that the “Property Insured”
conducted by Oceanview).                         loss and damage:                                 under clause 1.1 of the policy was not
                                                                                                  confined or limited to the property related
A fire caused damage to infrastructure on        In the event of any physical loss, destruction
                                                                                                  to the Business.
both lots. Oceanview lodged a claim for          or damage … not otherwise excluded
property damage (to both lots) and business      happening during the Period of Insurance at
                                                 the Situation to the Property Insured            Decision
interruption to its business on Lot 2333
under an Industrial Special Risks (ISR) Policy   described in Section 1, the Insurer(s) will,     The Court found in favour of the
issued by Allianz. Allianz agreed to cover the   subject to the provisions of this policy,        policyholder, concluding that the material
damage to Lot 2333 and the consequential         including the limitation on the Insurer(s)       damage indemnity is not limited only to
BI loss, but not the property damage to the      liability, indemnify the Insured in accordance   property relating to the Business conducted
nursery on Lot 2445 (no claim was made for       with the applicable Basis of Settlement.         by Oceanview. It was held that the meaning
the BI loss of the nursery).                                                                      of “Property Insured” under the indemnity,
                                                 Clause 1.2 – Definition of                       should be determined by construing clauses
The policy schedule which defined the            “Property Insured”:                              1.1 and 1.2 in the context of the schedule and
Insured, the Business, the Situation, and        All real and personal property of every kind     policy provisions as a whole in identifying
Declared Values relevantly defined the           and description (except as hereinafter           the subject of the indemnity.
“Business” as those businesses operation         excluded) belonging to the Insured or for
                                                                                                  Allsop CJ ruled that the Policy provided
                                                                                                  indemnity for “damage not otherwise
                                                                                                  excluded, happening at Lots 2333 and 2445
                                                                                                  (the Situation) to (all) real and personal
                                                                                                  property of every kind and description, except
                                                                                                  as excluded, belong to [the insured], or for
                                                                                                  which it was responsible or had assumed
                                                                                                  responsibility to insure.”

                                                                                                             Lessons for
                                                                                                             Policyholders
                                                                                                    The case illustrates the importance of
                                                                                                    clearly and accurately defining the
                                                                                                    “Situation” and “Business” and indeed
                                                                                                    all material aspects of the coverage to
                                                                                                    properly convey the parties' intentions.
                                                                                                    If this is done, and the insurer takes a
                                                                                                    view on the claim which, viewed
                                                                                                    objectively, sits outside these
                                                                                                    intentions, a Court should be supportive
                                                                                                    of the policyholder's position.
10            POLICYHOLDER INSURANCE HIGHLIGHTS 2020                                                                 HERBERT SMITH FREEHILLS

Insurer waives its rights goodbye
Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd (No 2) [2020] FCA 588

Facts                                              Over the next year, the parties debated the      accepted that Allianz would not have
                                                   measure of indemnity under the policy, with      insured the building), the policyholder’s
In 2014, Delor Vue Apartments, a body
                                                   Allianz seeking to deduct the cost of            claim succeeded because Allianz had
corporate for 62 Queensland apartments,
                                                   repairing the pre–existing defects from the      elected to waived this right when it
became aware of a range of defects in the
                                                   cost of repairing the cyclone damage.            expressly confirmed in the email that the
roof, which it attempted to address over
                                                   Agreement could not be reached,                  insurance policy was to be honoured
subsequent years. In 2017, while the defects
                                                   culminating in Allianz making a ‘take–it–or–     despite Allianz being aware of non–
had still not been repaired, a new property
                                                   leave–it’ settlement offer, in which Allianz     disclosure issues.
damage and public liability was taken out
                                                   threatened to decline the claim entirely if
with Allianz, although the roofing defects
                                                   the offer was not accepted on the basis it       Furthermore, Allianz had breached its
and repair works being conducted were
                                                   would not have insured the building at all       statutory duty to act with utmost good faith
not disclosed.
                                                   had the pre–existing defects been disclosed      by making a ‘take–it–or–leave–it’ deal which
                                                   (exercising its remedy for non–disclosure        was not commercially decent or fair in the
Five days after policy inception, Cyclone
                                                   under section 28(3) of the Insurance             circumstances.
Debbie caused significant damage to the
                                                   Contracts Act).
apartment complex including its roof.
                                                   The policyholder rejected the offer and                    Lessons for
The pre–existing defects quickly became
                                                   commenced proceedings seeking payment
apparent to Allianz in adjusting the claim,
                                                   of its claim, arguing that Allianz had elected
                                                                                                              Policyholders
but nevertheless Allianz informed the
                                                   to waive its rights in relation to the non–        When considering the merits of
policyholder by email that ‘despite the
                                                   disclosure and was estopped from reneging          pursuing an insurance claim,
non–disclosure issue’ the policy would still
                                                   on its email, and further was in breach of its     policyholders may also consider
be honoured. Specifically, the email stated:
                                                   duty of the utmost good faith.                     subsequent conduct of the insurer: if
                                                                                                      cover was unconditionally promised,
     Despite the non–disclosure issue which        Decision                                           then the policyholder may have a claim
     is present, [Allianz] is pleased to confirm                                                      despite what its conduct might have
                                                   While the Court held that the policyholder
     that we will honour the claim and                                                                entitled the insurer to do.
                                                   has breached its duty of disclosure and that
     provide indemnity to the Body
                                                   Allianz would have otherwise been entitled
     Corporate, in line with all other relevant
                                                   to reduce its liability to nil (as it was
     policy terms, conditions and exclusions.
HERBERT SMITH FREEHILLS                                                              POLICYHOLDER INSURANCE HIGHLIGHTS 2020                      11

Construction cover is all it's cracked up
to be
Icon Co (NSW) Pty Ltd v Liberty Mutual Insurance Company Australian Branch trading as Liberty Specialty
Markets [2020] FCA 1493

Background                                      Claim for an occurrence outside                    Icon had also argued that s 54 of the
                                                the insurance period                               Insurance Contracts Act operated to forgive its
Icon is a construction company which built
                                                                                                   omission to notify the insurer that it required
the Opal Tower at Sydney Olympic Park,          Liberty issued Icon with a series of               coverage for the Defects Liability Period.
with practical completion being achieved on     successive and identical 12 month contracts
8 August 2018. A 12 month defect liability      of third party liability insurance, arranged
                                                                                                   Decision
period then commenced.                          via its broker, to insure against the risks of
                                                construction. The policy provided for Icon         The Court held that s 54 did not apply to
A few months later (and within the defects      to notify the insurer of the time period of the    circumstances where cover did not exist in
liability period), major cracks were observed   project, from which the insurer would              the first place – rather, s 54 only operates
across three floors in certain wall panels      calculate the insurance premium.                   to remedy defects to trigger cover which
and floor slabs and residents had to be                                                            already exists. However, the Court held
evacuated. A class action was commenced         Icon’s contract with Sydney Olympic Park           that the Liberty policy should be rectified
by the residents against Sydney Olympic         Authority required it to rectify all defects for   such that it included cover for the defects
Park Authority which cross–claimed against      a period of 12 months after the date of            liability period. Despite this, the Court was
Icon. Icon was liable for a total of $31m in    practical completion (defects liability period).   prepared to accept evidence of the policy
rectification and alternative accommodation                                                        holder’s representatives that they and the
costs and legal fees.                           Icon’s notification to its insurer merely          insurers representatives had always
                                                referred to the estimated project period and       intended to cover the defects liability
Icon claimed indemnity for its liability from   did not mention the defects liability period.      period under the contract.
its insurers, Liberty and QBE. It ultimately
succeeded against both, even though the         The occurrence of the cracking which gave          The Court was persuaded that all four
claims did not at first glance appear to be     rise to the claim happened after the               parties involved in the negotiation, Icon and
covered by either policy.                       estimated project period, but during the           Liberty, and also Icon’s broker and Liberty’s
                                                defects liability period.                          representative, had the relevant intention
12             POLICYHOLDER INSURANCE HIGHLIGHTS 2020                                             HERBERT SMITH FREEHILLS

and allowed the rectification claim.              in this instance only related to carpets,
Specifically, Lee J held that:                    stoves, cooktops, air conditioning units and
                                                  the like installed in the building.
 •on the basis of agency principles, Icon’s
     broker’s intentions could be attributed to
     Icon and Liberty’s representative’s
                                                  Decision
     intentions could be attributed to Liberty.   The Court rejected that argument. It held
                                                  that the ordinary meaning of the term must
 •Liberty did not offer any evidence from its
                                                  depend on the subject matter in connection
     representative, so the judge held that he
                                                  with which it is used and that:
     was entitled to draw the inference from
     this that the evidence from the insurer’s
     representative would not have assisted          “[i]n the context of an insurance
     Liberty’s case.                                 policy issued to a construction
                                                     company which delivers large–scale
Interpretation of terms in the                       building projects, it is hard to imagine
context of the insurance – a                         what other product or thing, besides a
“building” can be a product                          building, would be erected such to fall
                                                     within the meaning of the definition”.
Icon also lodged an alternative claim under
its product liability policy with QBE, which
was current when the cracks were
identified. Under that policy, QBE was                       Lessons for
obliged to indemnify Icon for any legal
liability incurred during the insurance period
                                                             Policyholders
as a result of an occurrence in connection          Policyholders should question adverse
with one of Icon’s products.                        decisions on coverage which do not
                                                    accord with what they believe was
“Product” was defined as:                           intended by the policy. Even if on its face
                                                    it appears that the policy may not
                                                    respond, it pays to consider the issues in
      … any product or thing (including
                                                    more detail. It is another example of the
      containers packaging or labelling)
                                                    Court applying a common sense
      sold, supplied, erected, repaired,
                                                    approach in favour of the commercial
      altered, treated, installed, processed,
                                                    purpose of the party taking out
      grown, manufactured, assembled,
                                                    insurance cover.
      tested, serviced, hired out, stored,
      transported or distributed by the
                                                    Please note that an appeal has been
      Insured including any container
                                                    filed against this decision.
      thereof (after such goods and/or
      products cease to be in the possession
      and/or under the control of the
      Insured) in the course of the Insured’s
      Business in or from Territorial Limits,
      including liability arising out of the
      Competition and Consumer Act 2010
      or similar legislation.

QBE denied that the building erected by
Icon was a “product”. It argued that the
ordinary meaning of “product” did not
include a building, and that Icon’s products
HERBERT SMITH FREEHILLS   POLICYHOLDER INSURANCE HIGHLIGHTS 2020   13
14           POLICYHOLDER INSURANCE HIGHLIGHTS 2020                                                                     HERBERT SMITH FREEHILLS

D&O insurance and class actions

Once again, D&O insurance (and related                regarding the regulation of funders and            or the breach of continuous disclosure
products such as Public Offering of                   plaintiff lawyers (including fees and              obligations is concerned with the
Securities Insurance) have been front and             commissions), competing class actions and          vindication of rights and entitlements that
centre in the context of the class action             the continuous disclosure regime itself.           inhere in potential investors before they
landscape during the course of last year.                                                                become members of the company;
                                                      Time will tell as to whether some or all of
                                                                                                        •In any event, the power should not
Parliamentary Inquiry                                 these measures will be adopted, and what
                                                                                                         be exercised in favour of the
                                                      impact they may have on class action risk
Last year’s Parliamentary Joint Committee                                                                applicants because:
                                                      and D&O insurance premiums.
Inquiry into Litigation Funding and the
                                                                                                        • Ardent was solvent and based on the
Regulation of the Class Action Industry
                                                      Access to insurance policies                        financial statements provided, it was
included focus on the impact shareholder
                                                                                                          not possible to conclude that Ardent’s
class actions in Australia have had on the            The importance of insurance in the context
                                                                                                          net assets did not cover the extent of
D&O insurance market.                                 of class actions is reflected in two cases
                                                                                                          the claims;
                                                      handed down this year regarding plaintiff
In a submission from Marsh, it expressed a            access to a defendant’s insurance policies.       • even if Ardent’s assets would not have
view that the combination of securities class                                                             covered the claims, it was too early to
actions and litigation funders have created           Ardent shareholder class action1                    require access to insurance documents
an unprecedented and unsustainable shift                                                                  (that being a step perhaps more
                                                      In the shareholder class action against
in the D&O insurance market based on its                                                                  appropriately taken during settlement
                                                      Ardent, after learning of Ardent’s
local and global experience and empirical                                                                 approval); and
                                                      deteriorating economic position
data, with serious implications for corporate
                                                      (exacerbated by the impact of COVID–19),          • effectively, the application was made for
Australia and the Australian economy. The
                                                      the applicants sought an order under s 247A         the benefit of all group members, which
submission referred to average increases in
                                                      of the Corporations Act for inspection of           included parties that were no longer
premium for the ASX200 in 2019 of 118%
                                                      Ardent’s books (including insurance                 shareholders of Ardent. Ordering
with extreme cases at a staggering 600%,
                                                      policies) by a member of the company.               inspection would have therefore
with no signs of these increases slowing. In
                                                      Inspection in this case was said to facilitate      benefited non–members in a way that
addition, Marsh identified a number of
                                                      the efficient resolution of proceedings,            was not intended by s 247A.
major insurers withdrawing from the D&O
                                                      including by facilitating proper mediation,
market (including Allianz, Vero and various                                                            Davantage vehicle warranty
                                                      and be necessary to meet concerns Ardent
Lloyd’s Syndicates) or reducing their                                                                  class action2
                                                      would be unable to meet a judgment. In
exposure to the D&O market, putting
                                                      addition, the litigation funding agreement
increased pressure on capacity available for                                                           During the class action, the applicant learnt
                                                      was contingent on obtaining copies of
policyholders to transfer their D&O risk.                                                              that Davantage had insufficient assets to
                                                      Ardent’s insurance policies, so inspection of
                                                                                                       meet the claim totalling $47 million, and
                                                      the policies was necessary for the
The report delivered by the Committee in                                                               sought an order from the Court to inspect
                                                      continuance of the class action.
December 2020 concludes that concerns                                                                  Davantage’s insurance documents under
that the current regulatory settings for class                                                         s 33ZF of the Federal Court of Australia Act
                                                      Derrington J refused the inspection on a
actions are not appropriate and are                                                                    1976 (Cth) (FCA) for the purposes of:
                                                      number of bases:
affecting fair and equitable outcomes for                                                               •determining whether the class action was
class members are “well–founded”. In light             •the purpose for which inspection was
                                                                                                         commercially viable;
of these concerns, the Committee sets out               sought was a claim connected with their
31 recommendations directed at restoring                rights and entitlements as potential            •facilitating mediation and settlement,
the original intent of the regime: delivering           investors in Ardent, not as Ardent               including by identifying criteria for a
reasonable, proportionate and fair access to            shareholders/members (as required by             settlement approval under s 33V of the
justice in the best interests of group                  the section). This is because a claim            FCA; and
members. These include recommendations                  based on misleading or deceptive conduct

1. Ingram as trustee for the Ingram Superannuation Fund v Ardent Leisure Limited [2020] FCA 130.
2. Evans v Davantage Group Pty Ltd (No 2) [2020] FCA 473.
HERBERT SMITH FREEHILLS                                                                   POLICYHOLDER INSURANCE HIGHLIGHTS 2020                        15

 •assessing whether action should be taken          typically provides cover for a plaintiff’s          provide adequate security, in this case the
  against Davantage’s insurers under the            exposure to adverse costs awards (and               Judge was concerned that:
  Civil Liability (Third Party Claims Against       includes provisions for meeting orders for
                                                                                                         •the deed of indemnity was drafted in a
  Insurers) Act 2017 (NSW).                         security for costs). The trend over recent
                                                                                                          way such that AmTrust’s promise to pay
                                                    years has been for ATE insurers to provide
                                                                                                          was highly conditioned by reference to
Beach J formed the view that the Court did          deeds of indemnity in satisfaction of
                                                                                                          multiple clauses including with reference
have the power to make the inspection               requests for security for costs, and for this
                                                                                                          to particular steps required to establish
order under s 23 of the FCA (the Court’s            to be accepted by both defendants and the
                                                                                                          the plaintiff’s legal liability to pay costs in
general power provision), but that he should        Courts as an acceptable form of security.
                                                                                                          a particular amount – it was not in truth
not exercise his discretion to make that            The adoption of this practice followed the
                                                                                                          an unconditional undertaking to pay; and
order. His key reasons were:                        rejection by the Federal Court of the
                                                    existence of an ATE policy as being, in              •there remained a real potential to involve
 •the status quo is that insurance
                                                    and of itself, sufficient security for a              the defendants in further proceedings to
  documents are not discoverable if they
                                                    defendant’s costs. 3                                  establish AmTrust’s liability and then to
  are not relevant to the determination of a
                                                                                                          enforce a judgment against AmTrust.
  fact in issue, save for specific exceptions
                                                    This practice may be re–visited in light of           Considerations of delay and cost are
  with respect to actual insolvency, and that
                                                    the Queensland Supreme Court’s decision               relevant to evaluation of whether the
  no provision of the FCA justified
                                                    in Equititrust Limited v Tucker.4                     proposed security would involve
  departure from this position.
                                                                                                          unacceptable disadvantage to the
 •the High Court’s approach to s 33ZF(1) in         While this did not involve a class action, the        defendants and whether the proposed
  Brewster as to the scope of the s 33ZF(1)         Court rejected a litigation funder’s proposal         security is appropriate or sufficient.
  (as “supplementary” or “gap–filling”)             to provide security by way of deed of
  similarly did not permit a departure from         indemnity with insurer AmTrust and instead          The Court was also not persuaded by the
  the conventional position and the                 required that security be by payment into           funder’s threat to decline to provide security
  achieving of a “just outcome” in that             court, or into a solicitors’ trust account, or in   in a different form and to terminate the
  section is not to be viewed solely from the       the form of a bank guarantee.                       funding agreement – “being unwilling is not
  perspective of the applicant and group                                                                the same as being unable”.
  members; the court must do justice                Some of the key considerations regarding
  having regard to the position of all parties.     the adequacy of security are that:
                                                      •the plaintiff bears a ‘practical onus’ of
Beach J also rejected the applicant’s
                                                       establishing that the proposed security is
attempt to rely on a purported action under
                                                       adequate and does not impose an
the Civil Liability (Third Party Claims Against
                                                       ‘unacceptable disadvantage’ on the
Insurers) Act 2017 (NSW) as the basis for an
                                                       defendant; and
inspection order in this case. There was no
suggestion that Davantage would not                   •in order to be adequate, the proposed
challenge its insurers’ denial of liability and,       security must satisfy the protective object
in any event, the appropriate mechanism for            of a security for costs order, namely to
uncovering the policies in an action by the            provide a fund or asset against which a
applicant against the insurers was                     successful defendant can readily enforce
preliminary discovery in a separate case.              an order for costs against the plaintiff.

After the Event (ATE) insurance                     In Equitrust, while Justice Bond accepted
                                                    that there are examples of cases in which a
The other form of insurance which                   Court has been satisfied that a deed of
commonly arises in class action litigation is       indemnity (provided by AmTrust) does
‘after the event’ insurance. ATE insurance

3. Petersen Superannuation Fund Pty Ltd v Bank of Queensland Limited [2017] FCA 699.
4. [2020] QSC 269.
16          POLICYHOLDER INSURANCE HIGHLIGHTS 2020                                                               HERBERT SMITH FREEHILLS

Cyber insurance update

Losses from cyber attacks continue to grow      and screen printing business, under its        ‘Social engineering’ email fraud
worldwide, highlighting the significant risks   general businessowners’ insurance policy,
                                                                                               Email scams where fraudsters impersonate
to policyholders in recovery, especially        which provided that the insurer:
                                                                                               suppliers to direct legitimate invoice
under general property damage or business
                                                                                               payments to compromised bank accounts
interruption policies without specialist
                                                   will pay for direct physical loss of        continue to present risk to business. Careful
cyber insurance coverage.
                                                   or damage to Covered Property at            review of policy wordings is required to
                                                   the premises                                determine whether these losses are covered
Claims by Merck & Co and Mondelez
                                                                                               as a cyber attack or excluded because they
against their insurers, arising from the
                                                                                               are simply the result of employees being
NotPetya cyber attack originating in            An endorsement defined ‘Covered
                                                                                               duped and voluntarily transferring fund
Ukraine in 2017, are ongoing, with insurers     Property’ to include:
                                                                                               without the fraudsters hacking into
relying upon ‘act of war’ or ‘hostile or
                                                a) Electronic data processing, recording or    the system.
warlike action’ to exclude coverage for the
                                                  storage media such as films, tapes, discs,
malware which intelligence reports suggest
                                                  drums or cells;                              Two recent North American cases highlight
was launched by the Russian government
                                                                                               the need for specific coverage to deal with
(or its actors) against the Ukraine.            b) Data stored on such media
                                                                                               this risk. In both Mississippi Silicon Holdings
                                                                                               LLC v AXIS Insurance Co 440 F.Supp.3d 575
Litigation over so–called ‘silent cyber’        The business was the victim of a
                                                                                               (N.D.Miss. 2020) and Future Electronics Inc
coverage – which refers to potential            ransomware attack, which locked up parts
                                                                                               (Distribution) Pte Ltd v Chubb Insurance Co of
coverage for cyber attacks under general        of its design and art data, resulted in
                                                                                               Canada [2020] QCCS 3042, insureds were
policies that do not expressly insure against   significant slowdown of its systems once
                                                                                               unable to recover under ‘Computer Transfer
cyber risks but do not expressly exclude it     remediated, and left its systems vulnerable
                                                                                               Fraud’ or ‘Funds Transfer Fraud’ coverage for
either – has continued to grow around the       to re–infection by the malware.
                                                                                               similar schemes whereby legitimate invoice
world, although not so much in Australia at
                                                The Court rejected the insurer’s argument      payments were misdirected when unwitting
this stage. Here is a round–up of the
                                                that there was no ‘physical loss or damage     employees were duped by unknown
important developments.
                                                to’ the computer system because it could       fraudsters masquerading as suppliers.
Ransomware: National Ink                        still be operated. It ruled that loss of
                                                                                               In each case, coverage was available under
& Stitch                                        efficiency and reliability of the system was
                                                                                               a specific ‘Social Engineering Fraud’ clause,
                                                sufficient to constitute insured damage, in
The United States District Court for                                                           however this was restricted by an
                                                addition to the lost data and software.
Maryland recently granted summary                                                              insufficiently high sublimit.
judgment in favour of an insured embroidery
HERBERT SMITH FREEHILLS                                                              POLICYHOLDER INSURANCE HIGHLIGHTS 2020                   17

In Mississippi Silicon, the Computer Transfer    a ransomware attack, and then immediately
Fraud provision required the fraudulent          sought injunctions requiring the operators
entry of information into the insured’s          of the Bitcoin exchange to freeze the
                                                                                                          Lessons for
computer system to ‘directly’ cause the          accounts in which the Bitcoin was held, and              Policyholders
loss. However, as the fraudsters did not         to disclose the identity of the holders of the   The uncertainty around how insurance
enter the information into the computer          account. The injunctions were granted.           policies will respond to cyber attacks
system (rather, unwitting employees did),                                                         continues, leading insurers to continue
coverage was not available. Similarly, the       Although the legal issues in the case            to tighten up policy wording to remove
Funds Transfer Fraud provision required a        concerned whether Bitcoin could be               ‘silent cyber’ risks from coverage under
payment direction to a bank issued without       characterised as legal ‘property’ for the        general policies.
the insured’s knowledge, but in this case        purposes of granting the injunction, the
like many others the insured did in fact         case serves as a reminder of the potential       The implications remain the same – it is
know of the instruction because the              benefits of specific and clear insurance         important to obtain specific cover for
employee was duped into issuing the              coverage that enables timely acceptance of       ransomware, malware and cyber
incorrect payment instruction.                   indemnity by an insurer and a speedier           attacks if that is a risk a policyholder
                                                 recovery from a cyber attack.                    wishes to mitigate. Relying on general
In Future Electronics, Funds Transfer Fraud                                                       property insurance or fraud policies will
coverage was denied for similar reasons.                                                          not always be enough.
For Computer Transfer Fraud, this required
the ‘taking’ of funds by the fraudster: but as                                                    Clearly there is a need for advice from
the funds were transferred by the insured,                                                        an expert in this field when ransomware
albeit incorrectly, coverage was unavailable.                                                     demands are received, and businesses
                                                                                                  ought to have a crisis plan prepared and
Cryptocurrency as property                                                                        rehearsed in advance of such attacks
In AA v Persons unknown [2020] 4 WLR 35,                                                          occurring. A specialist cyber insurance
the High Court of England and Wales                                                               policy may provide the necessary
considered an application by an anonymised                                                        expertise, provided it is not undermined
insurer against unknown ransomware                                                                by standard exclusions (such as ‘acts of
fraudsters and the operators of a Bitcoin                                                         war’) which may result in difficult
exchange. The insurer had, on behalf of an                                                        disputes caused by the active
insured, paid a ransom in Bitcoin to secure                                                       involvement of certain nations in state–
reinstatement of the insured’s systems after                                                      sponsored cyber attacks.
18          POLICYHOLDER INSURANCE HIGHLIGHTS 2020                                                   HERBERT SMITH FREEHILLS

Contacts – who can help?

Insurance team

Australia                                            Asia
                Mark Darwin                                         Gareth Thomas
                Partner                                             Partner
                T +61 7 3258 6632                                   T +852 2101 4025
                mark.darwin@hsf.com                                 gareth.thomas@hsf.com

                Peter Holloway                       United Kingdom
                Partner                                             Paul Lewis
                T +61 3 9288 1693                                   Partner
                peter.holloway@hsf.com                              T +44 20 7466 2138
                                                                    paul.lewis@hsf.com
                Ruth Overington
                Partner                              EMEA/Latin America
                T +61 3 9288 1946
                                                                    Paulino Fajardo
                ruth.overington@hsf.com
                                                                    Partner
                                                                    T +34 91 423 4110
                Guy Narburgh                                        paulino.fajardo@hsf.com
                Special Counsel
                T +61 2 9322 4473
                                                                    Jonathan Ripley-Evans
                guy.narburgh@hsf.com
                                                                    Director
                                                                    T +27 10 500 2690
                Philip Hopley                                       jonathan.ripley-evants@hsf.com
                Special Counsel
                T +61 2 9225 5988
                philip.hopley@hsf.com
                                                       Additional contributors
                Andrew Ryan                            Travis Gooding, Rebecca Bennett,
                Executive Counsel                      James Rigby, Ganur Maynard
                T +61 8 9211 7965
                andrew.ryan@hsf.com

                Anne Hoffmann
                Senior Associate
                T +61 2 9225 5561
                anne.hoffmann@hsf.com
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