Policy Brief on Access to Business Start-up Finance for Inclusive Entrepreneurship - Entrepreneurial Activities in Europe - European Union

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Policy Brief on Access to Business Start-up Finance for Inclusive Entrepreneurship - Entrepreneurial Activities in Europe - European Union
Policy Brief on Access
 to Business Start-up Finance
for Inclusive Entrepreneurship
      Entrepreneurial Activities in Europe
The opinions expressed and arguments employed herein do not necessarily reflect the official views of the Organisation
or of the governments of its member countries or those of the European Union.
This document and any map included herein are without prejudice to the status of or sovereignty over any territory, to the deli-
mitation of international frontiers and boundaries and to the name of any territory, city or area.

Acknowledgements
This paper was drafted by Marco Marchese under the direction of Jonathan Potter, both of the Local Economic and Employment
Development Division of the Organisation for Economic Co-operation and Development. This paper is part of a series of policy
briefs on inclusive entrepreneurship produced by the OECD Local Economic and Employment Development Programme and the
European Commission Directorate General for Employment, Social Affairs and Inclusion. This work is led by Jonathan Potter and
David Halabisky of the OECD.
© Cover photo: Belga Image
For any use or reproduction of photos which are not under OECD/European Union copyright, permission must be sought directly
from the copyright holder(s).

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Policy Brief on Access
 to Business Start-up Finance
for Inclusive Entrepreneurship
      Entrepreneurial Activities in Europe
CONTENTS
    KEY MESSAGES .................................................................................................................................................................................................................................................................................3

    INTRODUCTION....................................................................................................................................................................................................................................................................................3

    THE SCALE AND NATURE OF THE FINANCING CHALLENGE.....................................................................................................................................4
                  External finance as a start-up barrier ..............................................................................................................................................................................................................................4

                  Sources of start-up finance.......................................................................................................................................................................................................................................................5

                  The use of start-up loans across countries .................................................................................................................................................................................................................6

                  Market exit due to problems in obtaining finance...................................................................................................................................................................................................7

    BARRIERS TO OBTAINING FINANCE FOR DISADVANTAGED AND UNDER-REPRESENTED
    GROUPS IN ENTREPRENEURSHIP.................................................................................................................................................................................................................... 10

    TRADITIONAL POLICIES FOR FINANCING BUSINESS START-UP BY EXCLUDED GROUPS.................................. 10
                  Grants and income subsidies ..............................................................................................................................................................................................................................................11

                  Soft loans ............................................................................................................................................................................................................................................................................................11

    NEW AND EMERGING POLICY ACTIONS FOR FINANCING BUSINESS START-UPS IN SOCIAL
    INCLUSION TARGET GROUPS.................................................................................................................................................................................................................................. 12
                  Loan guarantees.............................................................................................................................................................................................................................................................................12

                  Microcredit ..........................................................................................................................................................................................................................................................................................14

                  Alternative debt finance............................................................................................................................................................................................................................................................16

                  Crowdfunding ...................................................................................................................................................................................................................................................................................17

                  Peer-to-peer lending ...................................................................................................................................................................................................................................................................18

                  Business angels ..............................................................................................................................................................................................................................................................................18

                  Islamic finance ................................................................................................................................................................................................................................................................................19

                  Self-financing groups ................................................................................................................................................................................................................................................................21

    THE ROLE OF FINANCIAL EDUCATION ................................................................................................................................................................................................... 21

    CONCLUSIONS ............................................................................................................................................................................................................................................................................... 23

    GLOSSARY............................................................................................................................................................................................................................................................................................... 25

    FURTHER READING................................................................................................................................................................................................................................................................... 25

    BIBLIOGRAPHY .............................................................................................................................................................................................................................................................................. 26

2
KEY MESSAGES
  • People disadvantaged in the labour market or underrepresented in the entrepreneurial population are disproportionally
    impacted by difficulties in access to finance for business start-ups. Low-educated and young people, in particular, are
    more likely to mention financing problems as a major constraint to starting a business. Women and young entrepreneurs
    rely more on the support of family, friends and public authorities. The low educated, on the other hand, are less likely
    to receive public financing.
  • Traditional financing mechanisms such as grants and subsidised loans have supported in the past the self-employment
    of disadvantaged groups. However, given the current constraints to government budgets, they are expensive policy solu-
    tions. New emerging financing instruments can complement the role of traditional policies, including loan guarantees,
    microcredit, crowdfunding, peer-to-peer lending and business angel investment. It is important that policy makers introduce
    appropriate policy actions to extend the reach of these mechanisms.
  • Loan guarantees have mainly been used so far by traditional small firms, but they can also play a role in supporting
    inclusive entrepreneurship. Targeted microcredit programmes are warranted to make microcredit more socially inclusive,
    as there are signs that microcredit in the EU might not be serving adequately the needs of traditional clients such as
    women and migrants. Awareness should be raised and appropriate regulations introduced to support Internet-based
    mechanisms such as crowdfunding and peer-to-peer lending. Business angel investment, while traditionally associated
    with high-impact entrepreneurship, can also positively affect the development of inclusive entrepreneurship, provided
    that appropriate adjustments are adopted.
  • Barriers to access to finance are not only of market nature. Supply-side interventions should be integrated by others
    aimed at upgrading the skills of disadvantaged entrepreneurs, including financial education. Financial education must be
    practice-oriented and is most likely to have an impact if its provision is integrated with the supply of finance.

      INTRODUCTION
More than one-third of the European Union’s adult population            business that disadvantaged entrepreneurs run. Women may
would rather be self-employed than an employee if given the             start a business and strive to reconcile work and family, thus
chance to choose, according to the 2012 Flash Eurobarometer             spending less time at work than the average entrepreneur. They
survey. At the same time, there is a large entrepreneurial poten-       may also need to run a business from home, something which
tial in social groups that are either disadvantaged in the labour       also applies to entrepreneurs with physical disabilities. Migrants
market (e.g. youth, migrants, and the low-skilled) or under-            often combine different activities together to guarantee their
represented in the entrepreneurial population (e.g. women and           livelihood, with the physical and legal boundaries between
seniors). Inclusive entrepreneurship policies aim to give the           different activities not always clear. Financing schemes for
opportunity for people from these groups to start-up in busi-           inclusive entrepreneurship should adapt to these peculiarities
ness and self-employment both for economic reasons and to               because they reflect some of the barriers that prevent female,
support the goal of social inclusion.                                   disabled and migrant entrepreneurs from access to traditional
                                                                        sources of enterprise finance.
One of the critical areas for policy action involves improving access
to finance. Lack of finance is a common barrier for most new            New sets of finance products have emerged in the market
enterprises, which is magnified among the most disadvantaged            that can serve the needs of disadvantaged entrepreneurs.
and under-represented groups (with the exception of senior entre-       This policy brief focuses on these new tools, which offer a
preneurs), reflecting in large part the relative lack of collateral     more sustainable approach than traditional grants to finance
assets and own financial resources in these groups. Some of these       inclusive entrepreneurship. Some of these instruments (e.g.
groups may additionally face social discrimination in credit mar-       crowdfunding and peer-to-peer lending) use the power of the
kets. Policies and programmes that favour access to finance for         Internet to shorten the distance between lenders and borrow-
disadvantaged or underrepresented entrepreneurs have, therefore,        ers and wipe out possible discrimination effects. Others (e.g.
both a social and economic dimension. They help beneficiaries           loan guarantees, microcredit, alternative debt finance, and
to integrate in the labour market through an income-generating          business angels) address market failures that are more likely
activity either in the form of a start-up or through increased          to affect entrepreneurs from disadvantaged groups. Still oth-
employability. The ultimate goal of interventions should be that        ers by-pass the market to rely on forms of self-support (e.g.
everyone, irrespective of sex, age or ethnic background, has access     self-financing groups) or try to dovetail market rules with moral
to business financing tools available in the market.                    principles (e.g. Islamic finance). Supply-side interventions need
                                                                        to be combined with financial education to improve the financial
Inclusive financing programmes should be flexible to accom-             literacy skills of disadvantaged entrepreneurs. In the case of
modate for the different, sometimes unconventional, types of            our target groups, barriers to access to finance are in fact not

                                                                                                                                             3
only of market nature, but also involve limited understanding of                         disadvantaged entrepreneurs. Second, the main types of
    the credit market (e.g. loan application process, interest rates,                        barriers in access to finance for these target groups are
    time value of money, etc.).                                                              discussed. Third, policies to finance inclusive entrepreneur-
                                                                                             ship are discussed at length. The focus is mainly on emerging
    The policy brief proceeds as follow. First, data on access to                            mechanisms, with an emphasis also on operational aspects
    finance by women, young and low-educated entrepreneurs                                   that can help policy makers to introduce these schemes.
    are presented to give an overview of the challenge facing                                Conclusions restate the main findings and policy recom-
    policy makers who want to promote access to finance for                                  mendations of the brief.

            THE SCALE AND NATURE OF THE FINANCING CHALLENGE

    External finance as a start-up barrier                                                   having been a major problem in the start-up phase, although
                                                                                             the difference is minimal. This possibly reflects the nature of
    Survey evidence from across the European Union indicates                                 the enterprises women tend to start. Women entrepreneurs
    that obtaining external finance is a major barrier to business                           are disproportionally present in the services sector, which has
    start-up across all socio-demographic groups (Figure 1).(1)                              lower entry costs, and are more likely to start a business driven
    More than one-half of new entrepreneurs across all groups                                by the need to combine family and work (OECD, 2012). Thus,
    consider obtaining finance to be an important problem, the                               women entrepreneurs have lower financial needs on average
    only exceptions being entrepreneurs aged above 40 and those                              than male entrepreneurs. On the other hand, there is evidence
    with post-secondary education. The low-educated and young                                of undercapitalisation of many women-owned businesses, and
    entrepreneurs have the greatest problems in this respect. More                           greater reliance on bootstrapping and short-term loans, which
    men than women entrepreneurs report obtaining financing as                               tend to increase vulnerability to bankruptcy (OECD, 2012).(2)

    Figure 1. Percentage of entrepreneurs reporting ‘obtaining finance’ as a major start-up difficulty
              in 15 EU countries, 2005
                 Percentage values
                    70

                                  Group Values        Total

                    60

                                                                                                                                                                             54.9
                              53.6          55.4           59.0           57.4                               58.8               59.3
                    50
                                                                                           49.6

                                                                                                                                                                      46.0
                                                                                                                                                   44.2
                    40
                %

                    30

                    20

                    10

                      0
                             Females        Males       Young (
Sources of start-up finance                                                                              (Figure 2). Access to these sources can be vital to the ability of
                                                                                                               entrepreneurs to make the necessary start-up investments and
      Figure 2 shows the main sources of finance used for business start-                                      to cover operating costs until revenues flow in. However, there
      up across different socio-demographic groups. The 3Fs of founder,                                        are important differences across socio-demographic groups in
      family and friends are the main source of start-up finance for all                                       their abilities to access external funding sources.
      groups. However, thanks to greater savings or possibly greater risk
      propensity, male, older and higher-educated entrepreneurs are more                                       For example, male entrepreneurs are more likely than female entre-
      likely than others to draw on their own personal resources to set up a                                   preneurs to use bank loans to fuel the start-up process. Interestingly,
      business activity. This is confirmed by a country-based examination                                      the gender gap is bigger for uncollateralised loans than for collater-
      of “nascent entrepreneurs” (Figure 3),(3) which shows how in most EU                                     alised loans. On the other hand, the level of education is not a strong
      countries senior nascent entrepreneurs are more likely than junior                                       determinant of access to loans. Business founders with primary and
      nascent entrepreneurs to expect financing their business without                                         lower secondary education are those more likely to have used both
      any external contribution. The median value for nascent entrepre-                                        uncollateralised and collateralised loans to launch an enterprise.
      neurs that foresee to fully self-finance their business is 53% for
      senior entrepreneurs (Italy), but only 38% for young entrepreneurs                                       Other financial sources are less important on average. However,
      (Slovenia). With respect to women and low-educated entrepreneurs,                                        public financial support has made a contribution to business start-up
      the median value stands respectively at 51% (Finland) and 45%                                            by a significant group of entrepreneurs. Women and youth are the
      (Greece). Given the overwhelming role that personal resources play                                       categories of entrepreneurs most likely to be targeted by public
      in the financing of start-ups, this enables men and older people                                         financial support. Results on levels of education are again not as
      to get more easily involved in entrepreneurship and develop stur-                                        straightforward as for sex and age, with entrepreneurs with upper
      dier businesses. At the same time, this signals a problem for other                                      secondary and tertiary education more likely to receive financial aid.
      groups, which tend to be forced to make greater use of “financial                                        One explanation could lie in the better ability of higher-educated
      assistance from family and friends”. Women and young people and,                                         entrepreneurs to disentangle themselves in the twists and turns of
      to a lesser extent, low-educated entrepreneurs, are more likely than                                     the bureaucracy involving access to public financial support.
      others to resort to this source of start-up finance (Figure 2).
                                                                                                               “Access to venture capital” gives very similar results. Male, senior
      Apart from use of own funds and funds from family and friends,                                           and higher-educated entrepreneurs report considerably more often
      the main sources of funding are bank loans, public authorities,                                          than the others the use of venture capital to set out a business,
      capital contributions from other enterprises and venture capital                                         although the percentages remain small across all social groups.

      Figure 2. S
                 ources of start-up finance across socio-demographic groups in 15 EU countries, 2005
                   Percentage of entrepreneurs using specific sources of finance for business start-ups (multiple answers possible)

                                                                       Total population       Male         Female        Young (
Figure 3 looks at the financing issue from another point of view,                      this may constrain the development of their business. In terms
    namely the proportion of people who fully self-finance their busi-                     of specific target groups, seniors used self-financing more than
    ness start. The graph shows that a substantial minority of people                      youth in fourteen of the nineteen countries. This is likely to reflect
    start up their business using entirely their own funding in all coun-                  the greater resources available to seniors. In northern European
    tries, but that self-funding tends to be higher in certain countries                   economies such as Denmark, Netherlands, Germany, and Sweden,
    like the Netherlands and Denmark than others such as Austria,                          a very large proportion of women fully self-finance their business
    Latvia and Romania. However, the interpretation is complicated by                      start-up, which may be the result either of sufficient personal sav-
    the fact that two separate issues are likely to be in play. On the one                 ings or of lower capital needs required by the business they set out
    hand, people with substantial own resources may decide to finance                      (e.g. part time business or in low-cost services), whereas in eastern
    themselves rather than seek external finance. On the other hand,                       and southern European countries the proportion of self-sufficient
    people who are refused external finance, or are discouraged from                       women entrepreneurs is lower, pointing to limited personal savings
    seeking it, will be forced to use their own resources even though                      possibly due to lower participation in the labour market.

    Figure 3. S
               elf-financed nascent entrepreneurs across socio-demographic groups in selected EU countries, 2007-2010
               Proportion of nascent entrepreneurs who expect to fully self-finance their business start-up

                 90
                                  Total population         Female      Young (
Figure 4. U
           se of bank start-up loans by groups across selected EU countries, 2005
            Percentage of respondents using bank loans for starting up a business

            60

                         Total population           Female      Young (
conditions in Eastern Europe. The gap between the proportion                     do better than others in the region or even in Western Europe.
    of low-educated and high-educated (post-secondary degree)                        However, low-educated entrepreneurs are still faced with generally
    ex-entrepreneurs who report lack of external finance as the                      adverse conditions in most of Eastern Europe. This signals a policy
    principal motivation to have closed their business is 27.9 per-                  priority area for the entire region. In Western Europe the group that
    centage points in Latvia and 13.6 percentage points in Poland.                   needs most attention is the youth. The situation is very negative in
    In some countries such as Spain and France, however, the trend                   the Netherlands, possibly because of the effects of the crisis, but
    is reversed, thus confirming that the entrepreneur’s level of edu-               large countries such as France, Italy and Spain also see the youth
    cation is not always a strong determinant of access to finance.                  at a disadvantage when looking for finance to save their business.
                                                                                     On the other hand, in these countries low-educated entrepreneurs
    To wrap up, there is much heterogeneity across countries and                     are not more likely than high-educated entrepreneurs to report lack
    socio-demographic groups. Some countries in Eastern Europe                       of finance as the main reason to close their business.

    Figure 5. P
               roblems in obtaining finance as the most important reason for business exit across selected
              EU countries, 2008-2012
                 Percentage of former entrepreneurs who report problems in obtaining finance as the most important reason for closing the business

                55
                           Total population      Female        Young (18-29)        Low-educated (I edu. or less)
                50

                45

                40

                35

                30
            %

                25

                20

                15

                10

                  5

                  0
                                m

                                  d
                               nce

                               ece

                               and

                                                                                                        ds
                                                                                                      and

                                                                                                        in

                                                                                  ave ited K en
                                                                                        e (2 gdom

                                                                                                        s)
                   Cze atia

                                                                                                         y
                                                                                                       via
                                 ic

                                  a

                               any

                                 ry

                                                                                            Ne nia

                                                                                                        al

                                                                                                         a

                                                                                                        ia

                                                                                                        ia
                               ark

                                                                                                     Ital
                              lan
                              oni

                                                                                                     ani
                             ubl

                                                                                                   Spa

                                                                                                    trie
                                                                                                   vak

                                                                                                   ven
                                                                                                   tug
                            nga
                             giu

                                                                                                  rlan

                                                                                                      d
                                                                                                  Lat

                                                                                                   ua
                           nm

                          Gre
                           Fra

                           rm

                                                                                                    e
                          Irel

                                                                                                 Pol
                          Cro

                          Est

                          Fin

                                                                                               Rom
                         Rep

                                                                                                Sw

                                                                                               oun
                         Bel

                                                                                               Por

                                                                                               Slo

                                                                                               Slo
                                                                                              Lith
                         Hu

                                                                                                in
                                                                                              the
                        De

                        Ge

                                                                                            3c
                      ch

                                                                                        Un
                                                                                     rag
                                                                               EU

    Source: OECD based on GEM (Global Entrepreneurship Monitor) Database, 2012.
    Notes: Years from 2008 to 2012 have been pooled due to limited number of observations on single years.
           EU average is not weighted by country population.

8
Box 1      The impact of the crisis and new banking regulations
The economic crisis has dragged on in Europe since 2008, firstly through the failure and retrenchment of financial institutions
and then because of the sovereign debt crisis. The crisis has had a severe impact on small business financing. Loan rejections at
EU-27 aggregate level rose from 12% to 18% between the first and second half of 2009 and then fell back to 11% in 2010 and
2011. Loan terms for small firms also worsened comparatively to large firms, and the interest rate spread between SMEs and
large enterprises widened (OECD, 2012).
The crisis has had a disproportionate impact on SMEs in southern Europe and Ireland. Between 2007 and 2010 there was a
drop in fully successful loan applications by SMEs from 97% to 53% in Ireland, from 87% to 59% in Spain and from 88%
to 60% in Greece (Eurostat, 2011). The outbreak of the sovereign debt crisis in summer 2011 is likely to have made access
to SME loans even more difficult, and SMEs in Greece, Portugal and Italy reported strong increases in their need for bank
loans over the period from October 2012 to March 2013 (ECB, 2013).
In addition to suffering a credit crunch, SMEs in southern Europe and Ireland have also experienced a deterioration of credit
conditions. Between 2010 and 2011, both the average SME interest rate and the interest rate spread between loans for
SMEs and loans for large firms increased in Ireland, Spain and Italy. In Portugal, the interest rate spread marginally decreased
only because the average interest rate for large companies augmented comparatively more than the average SME interest
rate, which nonetheless rose by over 1% (OECD, forthcoming).
The crisis also seems to be having an impact on the inflow of new entrepreneurs. The Flash Eurobarometer surveys show
that lack of available financial support was considered a difficulty to business start-up by 79% of EU-27 respondents in
2012, 4 percentage points higher than in 2007 (75%), although this had dropped by 2 percentage points from the peak in
2009 (81%). The biggest toll on entrepreneurship activity appears to be in those countries hit hardest by the crisis (Greece,
Ireland, Italy, Spain and Portugal), while others (Germany and Finland) have advanced well along the road to recovery.

Figure 6. L
           ack of financial support is a barrier to start-up
             Percentage of respondents who agree

                     100

                       95         Greece       Portugal   Spain     Italy
                                  Ireland      Germany       Finland

                       90

                       85

                       80

                       75
                   %

                       70

                       65

                       60

                       55

                       50
                                        2007                                2009             2012

Source: OECD based on EC, 2010 and 2013a.

Banking reforms are to be introduced across Europe in the form of minimum capital requirements and liquidity management
– commonly known as Basel III – which could have an impact on access to debt finance for new start-up enterprises. While
the entire reform will become fully operational only in 2019 and it cannot be predicted how banks will react to increased
capital requirements, there are two issues which will need to be monitored.
First, the banks’ ratio of core Tier-1 capital (common equity and retained earnings) to risk-weighted assets will increase from
2% to 7%, with a counter-cyclical buffer of 0%-2.5% that can be added at a national level if the country’s macroeconomic
conditions require it. Second, for most banks the risk of assets will be assessed by standard external credit ratings that
typically provide a risk weight of 75%-100% for business loans versus a credit risk of 20% for AAA to AA- rated products
and 50% for A+ to A- rated products such as sovereign debt and inter-bank claims (OECD, 2012). These reforms, which are
aimed at strengthening the resilience of the financial system, could reduce the willingness of banks to advance loans for new
business start-ups and may call for a public policy response such as through increasing credit guarantees and microcredit.
Source: EC (2010, 2012, 2013a); OECD (2012a; forthcoming); ECB (2013).

                                                                                                                                    9
BARRIERS TO OBTAINING FINANCE FOR DISADVANTAGED
           AND UNDER-REPRESENTED GROUPS IN ENTREPRENEURSHIP
     The barriers that make access to finance difficult for entre-        banks because they think that on average female and young
     preneurs from social inclusion target groups fall in four main       entrepreneurs are less likely to obtain a loan than male and
     areas: market barriers, cultural barriers, skills barriers and       senior entrepreneurs, thus turning into “discouraged borrowers”
     institutional barriers:                                              (Kon and Storey, 2003). This is especially true when members
                                                                          of these groups have experienced prolonged periods of labour
     Market barriers. Credit markets suffer from information asym-        market inactivity.
     metries between lenders and borrowers. Often, banks do not
     have sufficient information to judge the viability of business       Skills barriers. Most loan applications are rejected because the
     proposals, especially in the case of new firms. Thus, they pro-      information submitted is incomplete or wrong. This happens
     vide credit against the provision of collateral that can be seized   more often for entrepreneurs that do not belong to the male
     in the case of loan defaults (i.e. asset-based lending). Since       white mainstream group. Three common skills barriers involve
     members of disadvantaged and under-represented groups in             business planning, business management and financial literacy.
     entrepreneurship tend to own fewer collateral assets (e.g. real      Many of the people from disadvantaged and under-represented
     estate property, vehicles, etc.), their loan requests are more       groups in entrepreneurship who first approach external sup-
     likely to be rejected. There is also evidence that banks supply      pliers of finance have never developed a business plan and
     more finance to people with large personal wealth (Avery et          have never managed an enterprise before, whereas these are
     al., 1998), which further penalises women, young and ethnic-         common requirements of lending institutions to give credit.
     minority entrepreneurs. In principle, banks could apply higher       Members of some social target groups (such as low-educated,
     interest rates to compensate for the higher risk-profile of disad-   migrant and senior entrepreneurs) may also lack a good grasp
     vantaged entrepreneurs. However, such a strategy would attract       of business finance concepts that are key to understanding
     risk-prone borrowers, leading to adverse selection. Borrowers        the risks and opportunities associated with an entrepreneurial
     might also be induced into riskier projects to pay back larger       venture (e.g. interest rates, time value of money, etc.). Skills
     loan instalments, which would also result in higher chances of       barriers can be addressed through business advice, mentoring
     loan defaults (i.e. moral hazard). The result of these market        schemes and financial education programmes.
     failures is to prevent equal access to finance by entrepreneurs
     from socially excluded populations.                                  Institutional barriers. There are a number of potential problems
                                                                          in the way that finance institutions operate that can affect entre-
     Cultural barriers. Bank loan officers are trained to deal with       preneurs from disadvantaged and under-represented groups.
     a type of business in which the entrepreneur works full-time.        For example, some forms of microcredit do not enable ben-
     Migrant entrepreneurs who manage different businesses at             eficiaries to build a credit history, which could eventually help
     the same time or women entrepreneurs working part-time               them to obtain loans from senior lending institutions at lower
     in their enterprise may be credit-rationed because they fall         interest rates than those offered in the microfinance sector. Lack
     out of this prototype of client. Cases of social discrimination      of legislation about new sources of finance relevant to disad-
     towards ethnic minority or female entrepreneurs are also pos-        vantaged entrepreneurs is another example of an institutional
     sible, although there is not strong evidence of this in EU credit    barrier. The diffusion of the Internet has made new sources of
     markets (OECD/EC, 2013). Cultural barriers also occur on the         finance possible (e.g. crowdfunding and peer-to-peer lending),
     demand side of credit markets. Migrant and ethnic minority           but only recently have policy makers started to legislate on these
     entrepreneurs may face language and social barriers to building      new channels of business finance. Furthermore, it is generally
     a close and confident relationship with banks. Some groups,          not enough to enforce a law or introduce a new programme
     for example, may be unwilling to share full information on           to improve the provision of finance, but it is also important to
     personal revenues and indebtedness with loan officers, who are       inform would-be beneficiaries about the change. Information and
     perceived as outsiders. Women and youth may not approach             awareness-raising initiatives are key to overcoming this barrier.

           TRADITIONAL POLICIES FOR FINANCING BUSINESS
           START-UP BY EXCLUDED GROUPS
     Given the difficulties people from disadvantaged and under-          or compensate for the finance gap. The commonly employed
     represented groups in entrepreneurship face in obtaining             tools have been grants and soft loans. These remain highly
     finance for business start-ups, governments and develop-             relevant today and can work together with or in place of some
     ment agencies have traditionally provided support to correct         of the new financing mechanisms that are beginning to emerge.

10
Grants and income subsidies                                                 Grants and subsidies have traditionally been used by policy
                                                                            makers to help deprived groups to integrate or re-integrate
Grants and income subsidies are capital transfers by which                  in the labour market (e.g. job creation schemes and wage
money ownership is transferred from one party (i.e. the gran-               subsidies). More recently, they have also been employed to
tor) to another (i.e. the grantee). It is not uncommon for public           stimulate entrepreneurial activity. The best known example of
programmes to transfer grants and subsidies under certain con-              an income-subsidy policy for nascent entrepreneurs is from
ditions, for example with respect to the final use of the grant.            Germany, which since the mid-1980s has experimented with
Conditionalities are set to prevent misuse of public resources.             schemes that foster business creation among the unemployed.

  Box 2      Germany’s New Start-Up Subsidy
  Target Group: People eligible for unemployment benefits under Germany’s federal legislation.
  Intervention type: Income-subsidy policy, combined with additional support services such as business planning and coaching.
  It provides an income subsidy (i.e. the unemployment benefit) and a small grant to secure the livelihood of the unemployed
  person starting a business and partly overcome the capital constraints associated with the start-up phase.
  Objectives: Help unemployed people to enter the labour market via self-employment. It is especially conceived for those
  groups that are faced with discrimination in the labour market or whose skills and competencies suffer from low demand,
  as well as for regions and industries undergoing structural change.
  Entry requirements: Being eligible for unemployment benefits under German federal legislation and approval of a business
  plan by an external source (e.g. Chambers of Commerce).
  Programme length: 9 months.
  Description: The new Start-Up Subsidy (New SUS) was created in 2006 to merge the two previous programmes targeting
  self-employment by the unemployed in Germany: the Bridging Allowance and the Start-up Subsidy. It provides the unem-
  ployed with the benefit she or he would otherwise be eligible for over the first 9 months of the start-up phase. A monthly
  lump sum of EUR 300 is also transferred for the same time period to cover social contribution requirements; the latter can
  also be extended for another 6 months.
  Results achieved: Robust evaluation results are available for the former Bridging Allowance, which was subsequently
  merged into the new Start-Up Subsidy with a very similar design. By comparing the performance of participants with non-
  participants eligible for the programme, the evaluation points to positive income and employment effects especially for
  the low-educated, the youth and women, reaching the conclusion that the approach is more effective for groups that are
  disadvantaged in the labour market or in areas where opportunities for wage employment are scarce. The evaluation study
  also shows that businesses created by the unemployed are not necessarily structurally weak. Even after 5 years from the
  intervention, as many as 70% of male participants in East Germany and 68% of those in West Germany were still in business,
  while the lowest survival rate was for women participants in East Germany (56%). Between 30-40% of business founders
  also created additional jobs beyond their own.
  Lessons for other initiatives: Unemployment benefits can be used to subsidise self-employment by the unemployed,
  provided that the right set of incentives for the unemployed is in place. For example, social security contributions may have
  to be paid on top of the subsidy, which should be given on a monthly basis rather than as a lump sum. Similar schemes also
  work better for members of social groups that are discriminated in labour markets or in regions where wage employment
  opportunities are scarce.
  Source: Caliendo, 2013; Caliendo et al., 2012; Caliendo and Künn, 2011.

Soft loans                                                                  support). At the policy level many EU countries have intro-
                                                                            duced subsidised loan schemes. An example is so-called
While not every entrepreneur applies for a bank loan, there                 “Honour Loans”, which have provided many generations of
are many that do and whose request is rejected. This is                     young and female entrepreneurs in Italy and France with
where government may intervene by targeting loans on                        a combination of grants and interest-free loans. Honour
to people who would otherwise find it difficult to obtain                   loans are called so because they are conceded against the
them, but who nonetheless have a viable business project                    borrower’s word of honour, without requiring collaterals or
(or one that can be made viable with complementary policy                   other forms of guarantee.

                                                                                                                                            11
NEW AND EMERGING POLICY ACTIONS FOR FINANCING
           BUSINESS START-UPS IN SOCIAL INCLUSION TARGET GROUPS
     New financing mechanisms have recently emerged that can               institutions. An example of more active involvement is given
     help bridge the gap between lenders and investors, on the one         by the Hungarian government, which sought the involvement
     hand, and disadvantaged entrepreneurs, on the other. Some             of both lending institutions and SME associations when it
     (e.g. loan guarantees, business angels and Islamic finance),          launched its national guarantee Fund.
     have long been in place, but their potential for inclusive entre-
     preneurship has not yet been fully tapped. Others (e.g. micro-      • Private schemes: they see the strongest commitment by
     credit and self-financing groups) are relatively new but with         the private sector, generally through bottom-up mutual
     a certain tradition in the policy area of financing inclusive         guarantee associations that group entrepreneurs from the
     entrepreneurship. Still others have only recently arisen thanks       same local business community (e.g. Italy) or from the same
     to the diffusion of the Internet (e.g. crowdfunding and peer-         industry (e.g. Spain). In this type of CGS, it is the mutual
     to-peer lending).                                                     guarantee associations that provide a first assessment of
                                                                           the member who intends to borrow and that are involved in
                                                                           the recovery of losses in case of default. The final lending
     Loan guarantees                                                       choice, nonetheless, remains with the bank, which carries out
                                                                           its own full credit risk assessment. The role of the govern-
     Loan guarantees tackle market barriers such as the lack of            ment is limited to setting the regulatory and legal framework
     collateral assets and higher risk profile of new and small enter-     and supplying financial assistance, which can take the form
     prises. Loan guarantees have received increasing attention by         of direct funding or counter-guarantees. An example of pri-
     governments because of their advantages relative to traditional       vate CGS is Italy, where the government provides a sizeable
     loans and grants, namely the fact that they leverage private          last-resort counter-guarantee to banks on top of first-level
     sector know-how and resources through the banks participat-           guarantees offered by local mutual guarantee associations
     ing in the programme to favour the access of disadvantaged            (i.e. called confidi in Italy).
     entrepreneurs to traditional sources of debt finance. The main
     driver of banks’ participation in this policy is the lower credit   A key characteristic of loan guarantee programmes is that
     risk associated with publicly- or privately-guaranteed loans.       the final lending choice is left with banks because they
                                                                         still carry a part of the risk of default, generally anything
     There are three main different models of loan guarantee pro-        between 20% and 50% of the loan amount. The risk profile
     grammes, often called also credit guarantee schemes (CGSs):         of guarantee-backed loans will not therefore diverge too
     public, public-private and mutual (OECD, forthcoming).              much from the bank’s average client risk profile. As a result,
                                                                         disadvantaged entrepreneurs are at risk of being left out of
     • Public schemes: they can be either managed directly by the        mainstream CGSs.
       government or implemented in a more decentralised man-
       ner via the banking system. The first approach, which is          If the government is to use CGSs to encourage inclusive entre-
       more common of Eastern Europe (Slovenia and Slovakia),            preneurship, its role should thus go beyond setting the legal
       tends to see a stronger involvement of government agen-           framework and giving counter-guarantees. Guarantee pro-
       cies in the decision-making process about the provision of        grammes exclusively designed for entrepreneurs from target
       the loan guarantee. The second approach, shared by the            groups (e.g. young, women, ethnic minorities) are an option,
       United Kingdom and the Netherlands, is implemented via            as is the encouragement through public subsidies (e.g. con-
       the banking sector with little if any direction on how the        tributions to the registered capital, payments for the running
       guarantee scheme is managed and for which loans the public        costs of the association, etc.) of mutual guarantee associations
       guarantee is used.                                                among members of target groups working in similar sectors.
                                                                         In both cases, governments should rely on the expertise of
     • Public-private schemes: they involve both public and pri-         private sector lending institutions for credit risk assessment.
       vate sector players. The government’s role can be more or         Lenders, on their part, should continue to carry a small part of
       less active, for example in facilitating the creation of the      the default risk (e.g. 10-20%), so that they have an incentive
       programme. Irrespective of the degree of public sector            to apply due diligence in the assessment of loan applications.
       involvement, the management of the programme (e.g. risk           Maximum default rates should be set beforehand to make CGSs
       assessment and monitoring of the loan) is left to the lending     financially sustainable for public finances.

12
Box 3     Key criteria in setting up a loan guarantee programme for disadvantaged entrepreneurs
  Different operational parameters need to be considered by policy makers interested in setting up credit guarantee schemes
  for disadvantaged entrepreneurs.
  Firm eligibility: the main eligibility criterion would be affinity to the target group. An age threshold of 3-5 years can also
  be included to ensure that the programme caters for new entrepreneurs. A size limit can equally be applied to increase the
  additionality of the programme, since larger SMEs should be able to obtain credit via traditional credit channels.
  Guarantee assignment process: guarantees can be assigned mainly on a retail or portfolio basis. In the first case, credit risk
  assessment is done on a personal basis, which implies in-depth knowledge of borrowers but also higher administrative costs.
  In the second case, guarantees are provided based on some common characteristics of applicants (e.g. sector, locality, etc.).
  Coverage ratio: it expresses the degree of protection over defaulted loans provided to lending institutions and can range
  anywhere between 20% and 100%. Even in the case of disadvantaged entrepreneurs it is, however, recommended that a
  coverage ratio above 90% is not enforced, since this will reduce the incentive for lending institutions to carry out a proper
  credit risk assessment. The EU State Aid Framework sets an 80% coverage ratio when public funding is involved in the
  guarantee coverage, although this threshold has been increased during the crisis up to 90%. A median coverage ratio of 80%
  was also found in a survey of 76 schemes worldwide (Beck et al., 2010). A coverage ratio between 80% and 90% could be
  envisaged for our target groups, depending on the hardships they are faced with and evolution of EU State Aid legislation.
  Average guarantee period: it is often below 5 years and hardly ever above 10 years. In the case of new businesses, policy
  makers should acknowledge that the risk associated with start-up loans tend to decrease over time, so long guarantee
  periods should not be the norm (i.e. less than 5 years). In principle, borrowers who have proven to be reliable or who have
  meanwhile acquired collaterals should be phased out and turned to traditional credit channels.
  Pricing: CGSs typically generate revenues by applying entry fees, annual fees and loan guarantee application fees. Given
  the restrained personal resources of disadvantaged entrepreneurs, policy makers should envisage a strong subsidisation
  element to encourage applications and enrolment into programmes by target groups.
  Additional services: CGS for entrepreneurs unable to receive credit through commercial channels should finally consider
  matching the supply of credit with additional services, such as financial education (see below), to increase the likelihood
  of repayment.
  The following summary provides an overview of what a loan guarantee programme for disadvantaged entrepreneurs could
  resemble to:
  • Entrepreneur eligibility: Based on affinity to target groups and credit worthiness.
  • Assignment process: Retail or portfolio-based.
  • Coverage ratio: High, 80%-90% of the loan amount, but in line with EU legislation.
  • Average guarantee period: Less than 5 years.
  • Pricing: Strong subsidy component should be envisaged.
  • Additional services: Financial education and business development advice to boost chances of repayment.

Loan guarantee programmes have several advantages from               guarantees present higher operating costs and are subject to
a government point of view. They leverage on the expertise           picking-winner problems.
of the banking sector for credit risk assessment, which lowers
the risks of government failures. Their cost is in large part pro-   The pros and cons of loan guarantee programmes are con-
portional to the loan default rate, so that if the programme is      firmed by existing empirical evidence. Loan guarantees have
run properly it will be a low-cost policy option (although large     been found to improve credit conditions for SMEs (e.g. the size,
funds will have to be set aside to cover for possible defaults       maturity and interest rates of the loans), but the evidence for
and convince banks to participate). They favour the integration      an impact on increasing the number of loan beneficiaries and
of marginal groups into the mainstream credit system and show        business start-ups is less conclusive. In France, the guarantee
to commercial banks that disadvantaged entrepreneurs can             programme operated by OSEO, the government SME financing
be profitable clients. On the downside, CGSs have traditionally      agency, throughout the 1990s resulted in increased loan vol-
been conceived for the average small firm, so that their use by      umes and sales growth for the beneficiaries, but did not affect
disadvantaged entrepreneurs requires some tweaks. Moreover,          the overall start-up rate in the economy (Lelarge et al., 2010).
if the default risk is not fairly shared among the parties, the      Since then, OSEO has recalibrated the scheme towards the
scheme lends itself to opportunistic behaviours by lenders           needs of start-ups, which came to represent 75% of the ben-
and borrowers. Finally, public schemes where the government          eficiary firms and 35% of total funding in 2011 (OECD, 2013).
plays an active role in the monitoring and assessment of loan        A series of studies on the Italian loan guarantee system also

                                                                                                                                        13
suggest that the impact of loan guarantee policy is stronger         to move into self-employment but do not have access to tra-
     on credit conditions than on credit expansion (Columba et al,        ditional banking services (EIF, 2009). Microcredit first emerged
     2010; D’Ignazio and Menon, 2013). In Italy, the schemes have         in developing countries and reached Europe only more recently.
     lowered interest rates, lengthened loan maturity and increased       The first microfinance institutions (MFIs) date back to the 1980s
     loan volumes, but they have not favoured the creation of new         in Eastern Europe and to the 2000s in Western Europe.(5) This
     firms. In addition, the positive effect of affiliation to a mutual   different timing has led to a divide in the EU microcredit model.
     guarantee scheme has been larger for those firms with shorter        In eastern countries, for-profit organisations and credit unions
     lending relationships with banks. In the United Kingdom, on          dominate the sector, whereas in western countries the market
     the other hand, participation in the national Small Firm Loan        mainly consists of non-governmental organisations (NGOs) and
     Guarantee Scheme has made beneficiary firms more likely              non-banking financial institutions (NBFIs).
     to export and hire new workers than similar non-borrowing
     firms (Cowling, 2010). Moreover, ethnic minority businesses          With respect to the services offer, most MFIs combine credit
     and businesses located in disadvantaged areas have been over-        with business support and other financial services (e.g. con-
     represented in this scheme, which has therefore strengthened         sumer credit, insurances, etc.); only between 25%-30% of
     inclusive entrepreneurship in the country.                           European MFIs implement microcredit without additional sup-
                                                                          port services (Underwood, 2006; EMN, 2010). The business
     The European Commission supports loan guarantee pro-                 model of MFIs, therefore, relies on a combined product offer,
     grammes through the Joint European Resources for Micro to            higher-than-average interest rates, and loan application fees.
     Medium Enterprises (JEREMIE) initiative. Policy makers can use       Nonetheless, the sector still largely depends on public support
     EU structural funds to invest in revolving financing instruments     to cover both operational costs and the loan capital, as shown
     such as venture capital, loan or guarantee funds that promote,       by the 63% average repayment ratio of the EMN-surveyed
     among other things, the creation of new businesses. One of the       MFIs (EMN, 2010).(6)
     main benefits of the JEREMIE initiative is its portfolio-based
     approach. National and regional Funds can allocate JEREMIE           Disadvantaged and underrepresented entrepreneurs are impor-
     resources to instruments with different risk profiles, thus          tant targets of MFIs, but less than it could be expected. Of
     spreading risk across the portfolio of instruments, although         the 170 microcredit institutions covered by the most recent
     JEREMIE also requires national and local Funds to be able to         EMN survey (EMN, 2010), as many as 44% reported targeting
     generate revenues out of the whole range of products and             women, 41% ethnic minorities and migrants, 32% the unem-
     become self-sustainable. This leaves policy makers with some         ployed, 29% the youth, and 21% the disabled. However, when
     room for introducing relatively riskier products such as CGSs for    looking at the proportions of microloan clients, only 27% were
     disadvantaged entrepreneurs, which can eventually be cross-          women, 13% were immigrants or members of ethnic minorities,
     subsidised by safer products generating stronger revenues.           and 10% were young people (aged 15-24), despite the stated
                                                                          desire of many MFIs to cater for these groups. The propor-
                                                                          tion of women is far lower than the corresponding share in
     Microcredit                                                          the developing world, while immigrants and ethnic minorities
                                                                          are underrepresented compared to their incidence in the EU
     Microcredit aims to tackle market barriers and cultural barri-       entrepreneurial population.
     ers at the same time, for commercial banks lend against the
     provision of collateral and with a type of business in mind          Digging more deeply into the reasons for this inconsistency sug-
     that does not necessarily fit the one run by migrants, women         gests that one issue could be discrimination against disadvan-
     or young entrepreneurs. If combined with financial education         taged and under-represented groups, even among microcredit
     and business advice, microcredit can address skills barriers in      providers. In the case of France, there is some evidence that
     access to finance as well.                                           microcredit conditions (e.g. size of the loan and interest rate)
                                                                          for women are worse than for men, and cannot be explained
     In the European Union microcredit refers to loans of less than       by either the characteristics of the entrepreneur (e.g. age, work
     EUR 25 000 for micro-enterprises employing less than 10 employ-      experience, education, etc.) or those of the firm (e.g. business
     ees, self-employed or unemployed and inactive people who want        size, business age, industry, etc.) (Brana, 2013).

                                                                          (5)   There are, however, some exceptions. For example, ADIE in France was
                                                                                set up in 1989.
                                                                          (6)   The EMN survey provides a snapshot about the MFIs that have
                                                                                responded to the questionnaire; thus this picture does not necessarily
                                                                                reflect that of the EU’s microcredit market as a whole.

14
Box 4      Setting up a microcredit programme
  Policy makers are faced with important choices when setting up a microcredit scheme. One concerns the Fund operator, which can
  either be selected through a public call for tender or be chosen without any tender among existing public institutions with experience
  in Fund management. The first option has the advantage of drawing on the most cost-effective solution to the government. The
  second option will ensure better coherence between the Fund’s operations and the government’s strategic objectives (COPIE, undated).
  A second choice regards the financial intermediary organisation that will deliver the scheme, which can be an ad-hoc govern-
  ment body or be chosen among existing players in the credit market (e.g. commercial banks, non-bank financial institutions,
  credit unions, etc.), generally through a call for tender. The first option will have the main benefit of building an organisation
  tailored to its mission, but which will have high overhead costs, especially if the microcredit programme is only temporary.
  The second will have the main advantage of leveraging on the expertise of players already active in the credit market, but
  who may not devote the same level of attention to microcredit than to their other activities.
  Microcredit schemes require an attentive distribution of costs among participants, namely government, providers and clients.
  There are several fixed costs involved in a microcredit scheme, including the loan capital, operating and refinancing costs,
  loan assessment and monitoring costs, etc. Additional services such as interest rebates, financial advice and education, and
  business development training also imply costs for microcredit providers.
  Microcredit initiatives are, therefore, unlikely to become fully self-sustainable, and policy makers should expect a strong
  element of subsidisation. This will be especially true for programmes for disadvantaged entrepreneurs who may need com-
  plementary services such as interest rebates and business training to be pulled in the scheme. The provision of additional
  services, together with better communication targeting both disadvantaged entrepreneurs and MFIs, should be part of a
  comprehensive strategy aimed at making microcredit more inclusive than has been so far.

The main advantage of microcredit is that, unlike other products            than strengthening the credit history of clients, further marginalises
(e.g. guarantees, crowdfunding, etc.), it is a mechanism specifically       them into a segmented credit market due to social stigma attributed
devised for entrepreneurs who experience difficulties in the credit         to microcredit clients by senior lending institutions.
market. Microcredit also helps build the credit history of its clients,
thus favouring their access to traditional sources of finance. On the       There are many microcredit initiatives in the EU that deserve
other hand, microcredit is unlikely to become financially self-sustain-     attention. The case of Fair Finance in London and Crédal in
able. The harder-to-reach is the target group, the stronger will be the     Belgium are reported in Boxes 5 and 6 to show how two dif-
degree of subsidisation. A marginal risk is also that microcredit, rather   ferent approaches work.

  Box 5      The UK Fair Finance Microcredit Programme
  Target Group: Unbankable clients who have fallen prey to money lenders applying usury loan terms.
  Intervention type: Microcredit and financial education together. UK Fair Finance benefits from guarantees by the European
  Progress Microfinance Facility.
  Objectives: To help unbankable clients out of usury loans through fair credit conditions and financial education. Clients also
  include disadvantaged entrepreneurs through loans up to GBP 10 000.
  Entry requirements: Clients must present feasible financing requests, e.g. repayment of the micro loan must be possible.
  Financial education is accessible for selected target groups.
  Description: Fair Finance was launched in 2005 as a spin-off of two successful microcredit and debt advice programmes. The first
  helped over 600 women on peer group circles and made over 300 loans to excluded women in East London. The second worked with
  Local Housing Associations to provide debt advice to indebted house tenants. Today Fair Finance is a not-for-profit social enterprise that
  works with unbankable clients to provide them with fair credit conditions and advice on debt management. The ultimate goal is to prevent
  clients from resorting to usury loans in the black credit market that would further worsen their financial debt situation. The programme
  also develops relationship with traditional banks so that unbankable clients can open bank accounts in the Fair Finance’s offices. To sum
  up, the range of products offered are: i) personal loans of up to GBP 2 000 at affordable rates to help clients out of usury loans; ii) loans
  of up to GBP 10 000 to entrepreneurs unable to access mainstream finance to develop their business idea; iii) debt advice and financial
  capability workshop to local residents to improve their financial management skills; iv) bank account access for people without one.
  Results achieved: in 2011 Fair Finance secured investments from a range of social investors to build its business across
  London, and commercial finance from 3 banks to expand its loan capital.
  Lessons for other initiatives: Strong leadership and strict administrative procedures are needed to launch effective
  microcredit programmes; targeted approaches in microcredit result in bringing excluded groups into mainstream economy;
  access to microcredit can reduce financial burdens, but not necessarily results in business development; transparency in
  financing (for instance through open information on websites) is an effective tool for promotion and marketing; consider-
  able time needed to attract funding from private sources for the expansion of the model; support services such as financial
  education are effective in improving the general understanding of the borrowing process and can reduce over-indebtedness.

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