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Focus on life. Focus on health. Stay focused. Blue Option 2022 Individual and Family Coverage lease note: There should be a white line on top and bottom of this pattern trip the same width as the white lines in the graphic when used on a color ackground or photo. They are present in this vector image.
Contents lease note: There should be a white line on top and bottom of this pattern trip You the same width as the white Blue Option Has You Covered............................................................1 Get More With Blue Option.........................................................2 lines in the graphic when used on a color Decide What You Need.......................................................................9 Plans.....................................................................................................10 ackground Key Benefits andor photo. They are presentGlossary...............................................................................................16 Services....................................................................3 in this vector image. Access Your Health Information Anytime...........................................6 Statement of Confidentiality..............................................................17 Choose Your 2022 Health Coverage...................................................7
Blue Option Has You Covered Blue Option is here for you with these great benefits: •O ur all-inclusive, comprehensive copayment that covers all services at a participating provider’s office, such as labs, X-rays, surgical procedures and more • $0 prescription tier on all plans • Routine adult and pediatric vision coverage • Dental allowance for exams and cleanings • More rewards with the FOCUSfwd® Wellness Incentive Program • Access to a board-certified physician anytime, anywhere with Blue CareOnDemandSM • $0 primary care visits on select plans VISIT TYPE FOR A SILVER 5550 MEMBER EXAMPLE OF OUT-OF-POCKET COSTS* • Doctors Care visits for the same cost as primary care visits, saving Doctors Care, Primary Care Physician or $35 members money when an ER visit is unnecessary Blue CareOnDemand Emergency Room $500 copayment, then 35% after deductible Blue Option Gives You the Value You Deserve • Large network of doctors, hospitals, specialists, pharmacies and other health care providers • No claim forms or referrals needed for in-network specialists • Preventive screenings at NO cost to you • $0 cost on immunizations, such as flu vaccines • Health management programs to help keep you and your family healthy • More lab choices, generating savings and less out-of-pocket costs for our members • Convenient online bill payment and online access to plan documents • Help with services, including financial counseling, college consultation resources and legal services • Partnerships with free-standing imaging centers and ambulatory surgical centers that allow us to pass significant savings on to you EXAMPLE FACILITY FEE* You use a free-standing ambulatory surgical center. $200 You use the hospital or an outpatient facility affiliated with a hospital. Deductible, then 30% *Benefits vary. Please check your Schedule of Benefits. 1
You Get More With Blue Option We have more than 30 years of experience serving our members throughout Vision Coverage South Carolina. We offer affordable plan options that provide more value, In-network vision providers include your favorite retailers, including Walmart more benefits and more options. Not only do we have first-class customer Vision Center, Target Optical, LensCrafters, and more. There is an annual $150 service when you have questions, we have negotiated discounts with providers materials allowance for glasses and contacts, with a $0 copayment for adults throughout the state to save you money. With Blue Option, you get more! and only a $25 copay for dependent children through the age of 18. Better yet, Comprehensive Provider Network there are no limits on frame or lens selection. Most providers offer additional discounts on any amounts spent over the material allowance. With Blue Option, you have access to a large number of doctors, hospitals and other health care providers in South Carolina. You have the freedom to Coverage for Essentials choose your own health care providers within our statewide network, which We also cover essential health benefits: includes all South Carolina hospitals. Plus, you have access to urgent and • Preventive and wellness services • Pediatric care emergency care nationwide through our BlueCard program. ® • Outpatient care • Mental health and substance abuse Coverage for Preventive Services • Emergency care disorder services • Hospitalization • Lab services With Blue Option, you get coverage for preventive care, such as mammograms, • Maternity and newborn care vaccinations, colonoscopies and prostate cancer screenings, at no cost to you. Coverage for Prescription Drugs More Value With all-inclusive office visit copayments, dental coverage and online visits with Blue Option plans include pharmacy services. You have coverage for a wide variety of prescription drugs. Our goal is to give you a choice of safe and 2018 Icons - Cumulative a doctor, you get more value with Blue Option. Check out pages 3 – 5 for more information. effective drugs while keeping your drug costs affordable. You can purchase drugs at a retail pharmacy, or you can have them delivered to your doorstep through our mail-order program. To see a complete list of covered drugs or to Visit www.BlueOptionSC.com for more details. find a pharmacy, visit www.BlueOptionSC.com. 2
QuickBill Bases Physician’s News Office Manual - Cumulative Key Benefits and Services 2018 ForIcons You - Cumulative All-Inclusive Office Visit Copayments Vision Care All-inclusive office visit copayments cover all diagnostic and treatment All Blue Option plans include routine adult and pediatric vision services provided at the medical office of a participating QuickBill Laboratory Bases provider. Physician’s News coverage through an independent company, Physicians QuickBill Eyecare Bases Physician’s Biometric Learning Management Education Benefits Mgmt Office Manual Office Manual Screening System Center This includes preventive services, diagnostic procedures, surgical procedures, Network (PEN). PEN provides vision services through the Physicians Eyecare Plan medical supplies and more. (PEP) network on behalf of BlueChoice HealthPlan. In-network providers include Walmart Vision Center, Target Optical, LensCrafters and more. You can also use Blue CareOnDemand your material allowance online at www.PEPOptical.com to purchase glasses All you need is your computer, tablet or smartphone to see a doctor anytime, anywhere, even when you are outside of South Carolina. 2018 Icons - Cumulative and/or contact lenses and have them shipped free directly to your door. Be sure Great Hearing Aids Tobacco Biometric Learning Management Employee Education to use coupon code BLUEOPTION5 to receive 5 percent offBiometric Laboratory Benefits Mgmt your purchase. * Learning Management Education Screening Center ectations During your video Cessation visit, the doctor will Storefront ask questions, Producers Guide Added Values answer Screening Discounts and questions, System Assistance Program diagnose Center System your symptoms and, if appropriate, call in a prescription to your local pharmacy. Dental Care Doctors can treat most common, non-emergency medical issues: All plans include a dental allowance for exams and cleanings. This • Cold and flu symptoms 2018 • Allergies Icons - Cumulative benefit covers an allowed amount per benefit period for exams and QuickBill Bases • Bronchitis and other respiratory • Migraines cleanings by any South Carolina-licensed dentist. Please see page 10 for more details. infections • Rashes and other skin irritations QuickEnroll Advantage Plus FOCUSfwd Carolina ADV Great MyChoice ADV Expectations Hearing Aids Primary Choice Blues TobaccoFlash BlueChoice Core Services My Health HealthPlan Wire Storefront Cessation Toolkit Medical Rewards Policies Producers Discounts and EmployeeQuickEnroll Assistance My Life ConsultSM FOCUSfwd Great Expectations Hearing Aids Tobacco Cessation Storefront Producers Discounts and • Sinus infections • Urinary tract infections Guide Added Values Program Guide Added Values All members have access to three free sessions of their choice for • Pinkeye And more! services such as these: QuickBill Bases Physician’s News • Ear infections Office Manual REV: 11/27/2018 • Financial counseling and planning • Legal consultations and documents Mental health and breastfeeding support services are also available through • Adult care resources • Child care resources Biometric Screening Learning Managem System Blue CareOnDemand. • College consultation resources • Parenting/adoption resources Blue Blues Flash Health Care Core Services Video Policies Blue Business ADV Blues Flash Core Services Doctors Care Business ADV Advantage Plus Carolina ADV Medical Advantage Plus Carolina ADV MyChoice ADV Primary Choice MyChoice ADV Mobile Primary Flexible Choice Savings Health Option Reform Option App Account Reimbursement Account My Life Consult is offered through First Sun. Because First Sun is a separate When your doctor is not available and Blue CareOnDemand is not company from BlueChoice®, First Sun is solely responsible for all services Laboratory appropriate, choose this option for urgent and after-hours care. You can visit related to individual assistance programs. REV: 11/27/2018 Biometric Screening Learning Management System Education Center Benefits Mgmt any Doctors Care location across the state for the same price as a primary care *Discount code cannot be combined QuickEnroll with any otherGreat FOCUSfwd discount codes. Hearing Aids BlueChoice My Health Rewards Tobacco Producers Expectations Cessation Storefront HealthPlan Wire Toolkit Guide physician visit. This includes visits for injuries and illnesses that may be considered as regular doctor’s visits, after-hours visits and urgent care visits. BlueChoice My Health Rewards QuickEnroll FOCUSfwd Great Hearing Aids Tobacco Producers Discounts and Employee 3 Expectations Storefront Assistance
QuickBill Bases Physician’s News Office Manual 2018 Icons - Cumulative QuickBill Bases Physician’s Office Manual News Personal Health Assessment Discount Programs Take a smart step toward living healthier. By completing your confidential As a Blue Option member, you get discounts on many items: assessment, you’ll receiveQuickBill personal guidance Bases and insights onNews Physician’s your risk for • Blue365® —QuickBill Laboratory exclusive access Bases to health Physician’s and wellness News information, discounts Biometric Office Manual Learning Management Education Benefits Mgmt Office Manual Screening System Center developing certain chronic conditions so you can take preventive action. You’ll and savings from industry-leading brands Laboratory Biometric Learning Management Education also receive a $25 cash reward and 10 entries into the FOCUSfwd Wellness Benefits Mgmt • Jenny Craig Screening System Center Incentive Program Sweepstakes! • Bosley • Discounts at a variety of fitness centers FOCUSfwd Wellness Incentive Program The FOCUSfwd Wellness Incentive Program is designed to help you Laboratory Great Expectations® for health Laboratory Biometric Learning Management Education Biometric Learning Management Education Benefits Mgmt FOCUS Points, Center GET FIT and Nutrition uickEnroll FOCUSfwd Great Hearing Tobacco Aids Benefits Mgmt Employee Screening Center lead a healthier lifestyle. Complete Expectations Screening our System Cessation Storefront Guide Discounts and Added Values Producers Assistance Program Great Expectations System for health includes more than 20 wellness, programs and receive $80 in rewards. BlueChoice HealthPlan Wire My Health Plus increase Toolkit Rewards your chances ofQuickEnroll winning oneFOCUSfwd of chronic Great condition Expectations management Hearing Aids Tobacco and behavioral health Cessation Storefront Producers programs Guide Discountsthat and Added Values focusAssistance on the Employee Program the $1,000 quarterly and $5,000 annual cash rewards in our Sweepstakes! early detection of illness and the prevention of disease. Members with chronic FOCUS Points — Get a $25 cash reward and 10 entries into the Sweepstakes conditions also receive more targeted educational information and contact with when you complete your Personal Health Assessment. Plus, get an additional $25 cash our staff of highly trained health specialists. Those with intensive needs receive reward and 15 entries into the Sweepstakes when you complete an annual wellness QuickEnroll FOCUSfwd Great care coordination and the support of our caring team of nurses. You can earn reatBlueChoice BlueHearing Aids MyBusiness Rewards Plus HealthADVTobaccoAdvantage Core Hearing Services Aids Blues Employee Flash Tobacco Medical Policies Producers Discounts and Employee Carolina ADV Producers MyChoice ADV Discounts Primary and Choice Expectations Storefront Program Sweepstakes drawings for Storefront Cessation Assistance entries in the FOCUSfwd Wellness Incentive Program ctations HealthPlan Wire Option Toolkit Cessation Assistance Guide Added Values exam and preventive screening or flu vaccine, for a total of $50 in cash rewards Guide Added Values Program Health Care Video Blue Business ADV Blues Flash Core Services Medical Policies Advantage Plus Carolina ADV and 25 entries! Mobile App Flexible Savings Account Health Reimbursement Reform Option participating in some of theseMyChoice ADV programs. Primary Choice Account GET FIT — Get up to $20 in gift cards and 25 entries into the Sweepstakes NEW! My Health Novel REV: 11/27/2018 for completing the annual step challenge. With Great Expectations for Weight Management, you will have access toREV:My 11/27/2018 Nutrition — Get $10 in giftHealth cards and 25 entries into the Sweepstakes for completing Health Novel, a personalized program that includes digital tools and support from Care Video Blue Business ADV Blues Flash Core Services Medical Policies Blues Flash Core Services Medical Policies Advantage Plus Carolina ADV MyChoice ADV Primary Choice Advantage Plus Flexible Mobile Savings Health App Carolina Account ADV MyChoice ADV Reimbursement Primary Reform Choice the Nutrition program, which helps you build and maintain healthy eating habits. Account Option proven health solutions. You’ll also have opportunities to win a multicooker, blender or food processor. You’ll be matched with helpful resources and tools based on your specific health needs. Whether you’re interested in starting new healthy habits or Sweepstakes — Earn entries into the Sweepstakes for chances to win one of REV: 11/27/2018 REV: 11/27/2018 maintaining your weight, the Weight Management program gives you access the $1,000 quarterly and the annual $5,000 cash rewards by simply signing up to health coaching, nutrition guidance, digital tools, group support and more for FOCUSfwd and completing any of its programs. to keep you on track. Get the FOCUSfwd App Stay connected to your health and rewards with the FOCUSfwd app. To get started, access FOCUSfwd from your mobile device. Then select Learn More and follow the prompts to download the app and link your account. 4
NEW! My Diabetes Discount Program You will continue receiving your $0 copay by completing the following annually: If you’re one of the millions of people who have insulin prescribed n Visit your primary care physician for a checkup that includes: for your diabetes, you know two things: n A comprehensive metabolic panel lab test* OR a basic metabolic panel and 1. Taking insulin as your doctor prescribes is extremely important to feel better liver function panel. and avoid diabetes complications — and, quite possibly, just to stay alive. n A diabetes risk factor assessment of your feet and eyes. 2. Insulin has gotten very expensive. n Complete two A1C tests (one every six months). n Get a flu vaccine. My Diabetes Discount Program can help. Over several months, you’ll complete n Complete diabetes education.** You can meet this requirement by some actions on a checklist. Then you’ll be able to receive your insulin with a completing ONE of the following: $0 copayment. Take a look at the program checklist and you’ll see there are n Complete the Diabetes module in My Health Planner. If you have already things you might be doing already…or you know that you should be. completed the Diabetes module, you may complete the High Blood Program Checklist Pressure, High Cholesterol or Weight Management module. To begin receiving your $0 copay, please complete the following requirements: n Complete one call with your care manager OR view one online education n Visit your primary care physician for a checkup that includes: material per quarter for four consecutive quarters. n A comprehensive metabolic panel lab test* OR a basic metabolic panel and n Complete an approved diabetes education session at an approved liver function panel. independent facility. n An A1C test. Jenny Craig and Bosley are independent companies that offer discount programs to members of your health plan. n A diabetes risk factor assessment of your feet and eyes. *Members under the age of 18 require a fasting glucose test instead of a comprehensive metabolic panel test. **For members under the age of 18, the parent/guardian must meet the diabetes education requirement. n Get a flu vaccine. ***The $0 copay will be available for one year from the start date of the benefit – for example, December 1, 2021, through November 30, 2022. n Complete diabetes education.** You can meet this requirement by completing ONE of the following: n Complete the Diabetes module in My Health PlannerSM. n Complete one call with your care manager OR view one diabetes education article/video per quarter for two consecutive quarters. n Complete an approved diabetes education session at an approved independent facility. You must maintain these requirements, including two semiannual A1C tests, on an annual basis to continually receive discounted benefits.*** 5
Rewards QuickEnroll FOCUSfwd Great Hearing Ai BlueChoice My Health Expectations HealthPlan Wire Toolkit Access Your Health Information Anytime My Health Toolkit My Health Toolkit App SUBSCRIBER’S FIRST NAME SUBSCRIBER’S LAST NAME SUBSCRIBER’S FIRST NAME SUBSCRIBER’S LAST NAME Blue Option Network Member ID Member ID BlueChoice wants to make it easy for you to find answers to your questions, so Take My Health Toolkit with you when ZCL00000000 ZCJ00000000 PLAN PPO Health Benefits PLAN CODE 380.04 Health Benefits PLAN CODE 380.04 Pediatric Vision RxBIN 021684 RxBIN 021684 Comprehensive Dental RxGRP CHC RxGRP CHC we created My Health Toolkit. My Health Toolkit is a secure, online tool that will Mobile you’re on the go Flexible Savings Health with our FREE Health Care mobile Video Blue Business ADV Advantage Plus Ca www.BlueChoiceSC.com Reform Option www.BlueOptionSC.com Out of State Only App Account Reimbursement help you better manage your benefits, treatment and wellness. app! You can: Account 2018 Icons - Cumulative Simply create an account on www.BlueOptionSC.com after you receive your • View and share your digital ID card. • Access the FOCUSfwd Wellness Incentive Program. BLUECHOICE HEALTHPLAN BLUECHOICE HEALTHPLAN member ID card. ZCL00000000 ZCJ00000000 • Confirm coverage. Then you can: Jan 1, 2022 - Jan 1, 2023 Jan 1, 2022 - Jan 1, 2023 • Find a doctor or hospital in network. • View your digital ID card. • Update contact information. • See if your claim has been paid. • Check the status ofQuickBill claims. Bases Physician’s News • Ask Member Services a question. Office Manual • Access the FOCUSfwd Wellness Incentive Program. Current My Health Toolkit users can log in to the app • Find a doctor or hospital. with their existing username and password. New My Health Toolkit users can • Find out how much a prescription drug costs. register through the app. • Find out how much you have paid toward your deductible. Get the App • View your Schedule of Benefits (SOB), which includes your copayment and Search for My Health Biometric Toolkit in the App StoreEducation Learning Management Laboratory Benefits Mgmt coinsurance amounts. Screening System Center or Google Play to download the My Health Toolkit app. • Request a new member ID card. Get Text Messages Get important information delivered to your smartphone when you sign up for our text messages. BlueChoice HealthPlan Wire Messages My Health Toolkit include: Rewards QuickEnroll FOCUSfwd Great Expectations Hearing Aids Tobacco Cessation Storefront Producers Guide Discounts and Added Values Employee Assistance Program • Keys to using your coverage • Ways you can save • Health and wellness reminders ... and more! To get started, simply call 844-206-0622. You’ll need to have your member ID card ready. Enrolling also earns you entries in the FOCUSfwd Wellness Incentive Program Sweepstakes. Health Care Video Blue Business ADV Blues Flash Core Services Medical Policies Mobile Flexible Savings Health Advantage Plus Carolina ADV MyChoice ADV Primary Choice Reform Option App Account Reimbursement Account 6
Choose Your 2022 Health Coverage Open Enrollment Period Special Enrollment Period You can sign up for health insurance during the open enrollment period from If you do not sign up during this time, you will have to qualify for a special October 15, 2021, to January 15, 2022. If you enroll in a plan between October enrollment period (SEP) to apply for coverage. Typically, you can qualify for 15, 2021, and December 31, 2021, your coverage will start January 1, 2022. special enrollment for 60 days following a qualifying life event. Events that If you enroll in a plan between January 1, 2022 and January 15, 2022, your qualify for an SEP include: coverage will start February 1, 2022. Choosing your coverage is easy: • Getting married or divorced. 1. Decide what you need. • Having or adopting a child. Look at your current insurance plan. Are there any changes to your current • Losing other qualified health coverage for other than nonpayment of premium. benefits? Does your plan fit your budget and your medical needs? This book will • Becoming a U.S. citizen. help you find the best fit for you. • Moving to South Carolina. 2. Choose your plan. We are here to help you choose a plan. You can call us at 855-433-2132 or contact your local agent during the open enrollment period to select your 2022 health plan. Or you can visit www.BlueOptionSC.com. 7
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Decide What You Need Let’s Plans 018 Icons for Blue Option Website - Sales Go! PLAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAGE Benefits for all plans. . . . . . . . . . . . . . . . . . . . . . . . . . 10 First, you need to figure out what kind of plan you need. Blue Option is divided into two categories: Let’s Blue Option Silver 2000. . . . . . . . . . . . . . . . . . . . . . . 11 the metallic plans (Silver and Bronze) and the Catastrophic ? Plan. Anyone isGo! eligible to buy a metallic 2018 Icons for Blue Option Website - Sales plan. There are additional qualifying criteria, however, to purchase the Catastrophic Plan. Blue Option Silver 3200. . . . . . . . . . . . . . . . . . . . . . . 11 Blue Option Silver 3500. . . . . . . . . . . . . . . . . . . . . . . 11 Back Let’s Go Continue Change Family Where Are How Many Information You? in Family? Here’s a simple breakdown to choosing a plan category: Blue Option Silver 5550. . . . . . . . . . . . . . . . . . . . . . . 12 Let’s • Silver Plans — Silver plans are our most ? level. The plans balance Blue Option Silver 6250. . . . . . . . . . . . . . . . . . . . . . . 12 ns for Blue Option Website - Sales Go! popular metallic Blue Option Silver 6850. . . . . . . . . . . . . . . . . . . . . . . 12 Back Let’s Go Continue Change Family ? monthly premiums with out-of-pocket costs for care. Silver plans are well rounded and Where Are How Many Information You? in Family? Blue Option Silver 7350. . . . . . . . . . . . . . . . . . . . . . . 13 provide the best value. nze Plans Silver Plans Catastrophic Change Plan Tell Us Who Else Are Blue Option Silver 7500. . . . . . . . . . . . . . . . . . . . . . . 13 •B ronze Plans Plans — Bronze plans? typically Youoffer About Yourself the lowest monthly premiums, but you will Adding? Blue Option Bronze 6000. . . . . . . . . . . . . . . . . . . . . . 14 pay more out of pocket when you need care. These ? plans are best for those who don’t go Blue Option Bronze 6500. . . . . . . . . . . . . . . . . . . . . . 14 t’s Go Continue Change Family Where Are How Many toInformation You? the doctor often in Family? and don’t take many prescription medications. Blue Option Bronze 8000. . . . . . . . . . . . . . . . . . . . . . 14 Bronze Plans Silver Plans Catastrophic Change Plan Tell Us Who Else Are •C atastrophic Plan — Adults under age 30 are eligible for the Catastrophic Plan. This plan has Plans About Yourself You Adding? Blue Option Bronze 8700. . . . . . . . . . . . . . . . . . . . . . 14 red Drug Find a Doctor Print Enroll Now More Details Less Details List low monthly premiums and a?high deductible. You pay less each month but more when you Blue Option Silver 4300 HD. . . . . . . . . . . . . . . . . . . . 15 actually receive care. Blue Option Silver 6100 HD. . . . . . . . . . . . . . . . . . . . 15 er Plans Catastrophic Change Plan Tell Us Who Else Are Plans About Yourself You Adding? Blue Option Bronze 7000 HD . . . . . . . . . . . . . . . . . . 15 What is included in each plan? Covered Drug List Find a Doctor Print Enroll Now More Details Less Details Blue Option Catastrophic . . . . . . . . . . . . . . . . . . . . . 15 here do Each plan mustApplication Cancel cover the Payment same set of Payment Method minimum Method essential health Payment Method benefits. We cover your mandated, General Plan Icon for u live? Confirmation Bank Draft Credit Card Paper Billing Email Confirmation routine preventive care services, such as mammograms and colonoscopies, at no cost to you. Plus, Pricing ONLY a Doctor you Print get value-added Enroll Now services, such as life More Details management services, vision, dental and more! Less Details Go to www.BlueOptionSC.com to begin AllWhere plans do you live? includeCancel emergency care, maternity Application Confirmation Payment Method Bank Draft and newborn Payment Method care, Credit Card pediatric Payment Method Paper Billing care, General Planprescription Icon for Email Confirmation drugs, ONLY shopping for a plan and determine pricing. laboratory services, and preventive and wellness services. ancel What is the difference? Application Payment Method Payment Method Payment Method General Plan Icon for Confirmation The difference Bank Draft between theCredit Card Silver Paper Billing and Bronze Email Confirmation categories ONLY is the amount you pay, such as copayments, coinsurance percentage, deductibles and maximum out-of-pocket expenses. 9
These benefits are applicable to all plans: BENEFIT ALL PLANS Gynecological Exam (two per benefit year) $0 copayment Routine Screening Mammogram $0 copayment Routine Screening Colonoscopy $0 copayment Blue Option benefits are provided in network only. No benefits are provided for services received out of network unless the BlueCard service is due to an emergency medical condition and the services are provided in an urgent care center or hospital emergency room. Visit www.BlueOptionSC.com to find a list of urgent care providers. Benefits include: • $15 copayment for one routine eye exam. • One standard contact lens fitting with a $49 copayment, or 15% discount off the provider’s non-standard contact lens fitting fee. •$ 150 material allowance with a $25 copayment every benefit period that can be spent on frames, lenses, lens upgrades and Pediatric Vision Care contacts. Members are not limited by a frame, lens or contact lens selection. To locate an in-network vision care provider, please visit • Benefit for prescription sunglasses. www.BlueOptionSC.com. •D iscounts of 20% on glasses and 15% on contacts on any amounts spent over the material allowance (at most providers). •N ecessary contact lenses are covered in full for specific conditions for which contact lenses provide better visual correction. For out-of-network providers, the member is reimbursed up to $40 for a routine eye exam and up to 65% of the material allowance that is used minus material copay. For adult vision care (ages 19 and over), this includes: • $0 copayment for one routine eye exam. • One standard contact lens fitting with a $49 copayment, or 15% discount off the provider’s non-standard contact lens fitting fee. Adult Vision* •$ 150 material allowance with a $0 copayment every benefit period that can be spent on frames, lenses, lens upgrades and contacts. To locate an in-network vision care provider, please visit Members are not limited by a frame, lens or contact lens selection. www.BlueOptionSC.com. • Benefit for prescription sunglasses. •D iscounts of 20% on glasses and 15% on contacts on any amounts spent over the material allowance (at most providers). For out-of-network providers, the member is reimbursed up to $40 for a routine eye exam and up to 65% of the material allowance that is used minus material copayment. Preventive Dental Care* Members will be responsible for paying any additional balance above what we cover. They will need to submit a Dental • One exam every six months, up to a $50 allowance Reimbursement form to BlueChoice for reimbursement. For example, if your dentist charges you $130 for an initial cleaning • One cleaning every six months, up to a $50 allowance and exam, you will pay your dentist $130 at the time of service. We will reimburse you $100 once we receive your reimbursement form. Mental Health/Substance Abuse Covered the same as medical benefits Transplants A BlueChoice-participating facility must provide services. Costs incurred from these services do not count toward MOOP expenses. * 10
BENEFIT FEATURE & DESCRIPTION BLUE OPTION SILVER 2000 BLUE OPTION SILVER 3200 BLUE OPTION SILVER 3500 Coinsurance 50% 50% 40% Deductible (Single/Family) $2,000/$4,000 $3,200/$6,400 $3,500/$7,000 Maximum Out of Pocket (Single/Family) $7,500/$15,000 $7,900/$15,800 $8,200/$16,400 Primary Care Office Visit $35 $35 $30 Doctors Care/Blue CareOnDemand $35 $35 $30 Maternity Care $75 first visit $80 first visit $75 first visit Specialist Office Visit $75 $80 $75 Urgent Care $50 $50 $50 Free-Standing Ambulatory Surgical Center * $200 per visit $200 per visit $200 per visit Inpatient Hospital Services $400 copayment, then 50% after deductible 50% after deductible 40% after deductible Outpatient Hospital Services 50% after deductible 50% after deductible 40% after deductible Emergency Room $400 copayment, then 50% after deductible $400 copayment, then 50% after deductible $350 copayment, then 40% after deductible Ambulance 50% after deductible 50% after deductible 40% after deductible PRESCRIPTION DRUGS** Tier 0: $0 Tier 0: $0 Tier 0: $0 Tier 1: $20 Tier 1: $25 Tier 1: $20 Tier 2: $20 Tier 2: $25 Tier 2: $20 Retail Tier 3: 50% after deductible Tier 3: $50 Tier 3: $60 Tier 4: 50% after deductible Tier 4: $90 Tier 4: $80 Tier 5: 50% after deductible Tier 5: $300 Tier 5: $300 Tier 6: 50% after deductible Tier 6: $300 Tier 6: $300 Tier 0: $0 Tier 0: $0 Tier 0: $0 Tier 1: $40 Tier 1: $50 Tier 1: $40 Tier 2: $40 Tier 2: $50 Tier 2: $40 Mail Order Tier 3: 50% after deductible Tier 3: $100 Tier 3: $120 Tier 4: 50% after deductible Tier 4: $180 Tier 4: $160 Tier 5: 50% after deductible Tier 5: $600 Tier 5: $600 Tier 6: 50% after deductible Tier 6: $600 Tier 6: $600 Durable Medical Equipment 50% after deductible 50% after deductible 40% after deductible Physical Therapy, Speech Therapy, 50% after deductible 50% after deductible 40% after deductible Occupational Therapy and Habilitation*** NOTES: • All plans include an embedded deductible and MOOP. If necessary, please see the glossary on page 16 for an explanation of embedded deductible. • Generic and brand drugs are available for a 90-day supply through the mail-order program. Specialty drugs are available for a 30-day supply through the mail-order program. *Facility charges only. Providers may bill separately for their services. **If a drug manufacturer provides any form of direct support (cash, reimbursement, coupon, voucher, debit card, etc.) for some or all of the cost sharing on the purchase of prescription and/or specialty drugs, this amount will not be counted toward the member’s annual limitation on cost sharing. The drug will still be considered a covered prescription drug. ***30 combined visits for physical therapy, speech therapy and occupational therapy per benefit year; 30 visits for habilitation per benefit year. 11
BENEFIT FEATURE & DESCRIPTION BLUE OPTION SILVER 5550 BLUE OPTION SILVER 6250 BLUE OPTION SILVER 6850 Coinsurance 35% 25% 40% Deductible (Single/Family) $5,550/$11,100 $6,250/$12,500 $6,850/$13,700 Maximum Out of Pocket (Single/Family) $7,400/$14,800 $7,800/$15,600 $8,500/$17,000 Primary Care Office Visit $35 $20 $25 Doctors Care/Blue CareOnDemand $35 $20 $25 Maternity Care $85 first visit $55 first visit $60 first visit Specialist Office Visit $85 $55 $60 Urgent Care $50 $50 $50 Free-Standing Ambulatory Surgical Center * $200 per visit $200 per visit $200 per visit Inpatient Hospital Services 35% after deductible 25% after deductible 40% after deductible Outpatient Hospital Services 35% after deductible 25% after deductible 40% after deductible Emergency Room $500 copayment, then 35% after deductible 25% after deductible 40% after deductible Ambulance 35% after deductible 25% after deductible 40% after deductible PRESCRIPTION DRUGS** Tier 0: $0 Tier 0: $0 Tier 0: $0 Tier 1: $35 Tier 1: $20 Tier 1: $25 Tier 2: $35 Tier 2: $20 Tier 2: $25 Retail Tier 3: 35% after deductible Tier 3: $40 Tier 3: $45 Tier 4: 35% after deductible Tier 4: $90 Tier 4: $80 Tier 5: 35% after deductible Tier 5: $300 Tier 5: $300 Tier 6: 35% after deductible Tier 6: $300 Tier 6: $300 Tier 0: $0 Tier 0: $0 Tier 0: $0 Tier 1: $70 Tier 1: $40 Tier 1: $50 Tier 2: $70 Tier 2: $40 Tier 2: $50 Mail Order Tier 3: 35% after deductible Tier 3: $80 Tier 3: $90 Tier 4: 35% after deductible Tier 4: $180 Tier 4: $160 Tier 5: 35% after deductible Tier 5: $600 Tier 5: $600 Tier 6: 35% after deductible Tier 6: $600 Tier 6: $600 Durable Medical Equipment 35% after deductible 25% after deductible 40% after deductible Physical Therapy, Speech Therapy, 35% after deductible 25% after deductible 40% after deductible Occupational Therapy and Habilitation*** NOTES: • All plans include an embedded deductible and MOOP. If necessary, please see the glossary on page 16 for an explanation of embedded deductible. • Generic and brand drugs are available for a 90-day supply through the mail-order program. Specialty drugs are available for a 30-day supply through the mail-order program. *Facility charges only. Providers may bill separately for their services. **If a drug manufacturer provides any form of direct support (cash, reimbursement, coupon, voucher, debit card, etc.) for some or all of the cost sharing on the purchase of prescription and/or specialty drugs, this amount will not be counted toward the member’s annual limitation on cost sharing. The drug will still be considered a covered prescription drug. ***30 combined visits for physical therapy, speech therapy and occupational therapy per benefit year; 30 visits for habilitation per benefit year. 12
BENEFIT FEATURE & DESCRIPTION BLUE OPTION SILVER 7350 BLUE OPTION SILVER 7500 Coinsurance 50% 0% Deductible (Single/Family) $7,350/$14,700 $7,500/$15,000 Maximum Out of Pocket (Single/Family) $8,500/$17,000 $7,500/$15,000 Primary Care Office Visit $35 $0 Doctors Care/Blue CareOnDemand $35 $0 Maternity Care $80 first visit $50 first visit Specialist Office Visit $80 $50 Urgent Care $50 $50 Free-Standing Ambulatory Surgical Center* $200 per visit $200 per visit Inpatient Hospital Services 50% after deductible Deductible Outpatient Hospital Services 50% after deductible Deductible Emergency Room 50% after deductible $500 copayment, then deductible Ambulance 50% after deductible Deductible PRESCRIPTION DRUGS** Tier 0: $0 Tier 0: $0 Tier 1: $30 Tier 1: $25 Tier 2: $30 Tier 2: $25 Retail Tier 3: $60 Tier 3: $45 Tier 4: $75 Tier 4: Deductible Tier 5: $300 Tier 5: Deductible Tier 6: $300 Tier 6: Deductible Tier 0: $0 Tier 0: $0 Tier 1: $60 Tier 1: $50 Tier 2: $60 Tier 2: $50 Mail Order Tier 3: $120 Tier 3: $90 Tier 4: $150 Tier 4: Deductible Tier 5: $600 Tier 5: Deductible Tier 6: $600 Tier 6: Deductible Durable Medical Equipment 50% after deductible Deductible Physical Therapy, Speech Therapy, 50% after deductible Deductible Occupational Therapy and Habilitation*** NOTES: • All plans include an embedded deductible and MOOP. If necessary, please see the glossary on page 16 for an explanation of embedded deductible. • Generic and brand drugs are available for a 90-day supply through the mail-order program. Specialty drugs are available for a 30-day supply through the mail-order program. *Facility charges only. Providers may bill separately for their services. **If a drug manufacturer provides any form of direct support (cash, reimbursement, coupon, voucher, debit card, etc.) for some or all of the cost sharing on the purchase of prescription and/or specialty drugs, this amount will not be counted toward the member’s annual limitation on cost sharing. The drug will still be considered a covered prescription drug. ***30 combined visits for physical therapy, speech therapy and occupational therapy per benefit year; 30 visits for habilitation per benefit year. 13
BLUE OPTION BLUE OPTION BLUE OPTION NEW — BLUE OPTION BENEFIT FEATURE & DESCRIPTION BRONZE 6000 BRONZE 6500 BRONZE 8000 BRONZE 8700 Coinsurance 40% 30% 50% 0% Deductible (Single/Family) $6,000/$12,000 $6,500/$13,000 $8,000/$16,000 $8,700/$17,400 Maximum Out of Pocket (Single/Family) $8,700/$17,400 $8,700/$17,400 $8,700/$17,400 $8,700/$17,400 Primary Care Office Visit $60 $50 $60 $70 Doctors Care/Blue CareOnDemand $60 $50 $60 $70 Maternity Care $110 first visit $100 first visit $100 first visit $120 first visit Specialist Office Visit $110 $100 $100 $120 Urgent Care $75 $75 $75 $75 Free-Standing Ambulatory Surgical Center * $200 per visit $200 per visit $200 per visit $200 per visit $300 copayment, Inpatient Hospital Services 40% after deductible 50% after deductible Deductible then 30% after deductible $300 copayment, Outpatient Hospital Services 40% after deductible 50% after deductible Deductible then 30% after deductible $500 copayment, $300 copayment, Emergency Room 50% after deductible Deductible then 40% after deductible then 30% after deductible Ambulance 40% after deductible 30% after deductible 50% after deductible Deductible PRESCRIPTION DRUGS ** Tier 0: $0 Tier 1: $30 Tier 0: $0 Tier 0: $0 Tier 0: $0 Tier 2: $30 Tier 1: $30 Tier 1: $30 Tier 1: $30 Retail Tier 3: $135 Tier 2: $30 Tier 2: $30 Tier 2: $30 Tier 4: $215 Tiers 3–6: 40% after deductible Tiers 3–6: 30% after deductible Tiers 3–6: 50% after deductible Tier 5: $350 Tier 6: $350 Tier 0: $0 Tier 1: $60 Tier 0: $0 Tier 0: $0 Tier 0: $0 Tier 2: $60 Tier 1: $60 Tier 1: $60 Tier 1: $60 Mail Order Tier 3: $270 Tier 2: $60 Tier 2: $60 Tier 2: $60 Tier 4: $430 Tiers 3–6: 40% after deductible Tiers 3–6: 30% after deductible Tiers 3–6: 50% after deductible Tier 5: $700 Tier 6: $700 Durable Medical Equipment 40% after deductible 30% after deductible 50% after deductible Deductible Physical Therapy, Speech Therapy, 40% after deductible 30% after deductible 50% after deductible Deductible Occupational Therapy and Habilitation*** NOTES: • All plans include an embedded deductible and MOOP. If necessary, please see the glossary on page 16 for an explanation of embedded deductible. • Generic and brand drugs are available for a 90-day supply through the mail-order program. Specialty drugs are available for a 30-day supply through the mail-order program. *Facility charges only. Providers may bill separately for their services. **If a drug manufacturer provides any form of direct support (cash, reimbursement, coupon, voucher, debit card, etc.) for some or all of the cost sharing on the purchase of prescription and/or specialty drugs, this amount will not be counted toward the member’s annual limitation on cost sharing. The drug will still be considered a covered prescription drug. ***30 combined visits for physical therapy, speech therapy and occupational therapy per benefit year; 30 visits for habilitation per benefit year. 14
BLUE OPTION BLUE OPTION BLUE OPTION BLUE OPTION BENEFIT FEATURE & DESCRIPTION SILVER 4300 HD SILVER 6100 HD BRONZE 7000 HD CATASTROPHIC Coinsurance 0% 0% 0% 0% Deductible (Single/Family) $4,300/$8,600 $6,100/$12,200 $7,000/$14,000 $8,700/$17,400 Maximum Out of Pocket (Single/Family) $4,300/$8,600 $6,100/$12,200 $7,000/$14,000 $8,700/$17,400 Primary Care Office Visit Deductible Deductible Deductible $25 for first 3 visits, then deductible Doctors Care/Blue CareOnDemand Deductible Deductible Deductible $25 for first 3 visits, then deductible Maternity Care Deductible Deductible Deductible Deductible Specialist Office Visit Deductible Deductible Deductible Deductible Urgent Care Deductible Deductible Deductible Deductible Free-Standing Ambulatory Surgical Center* Deductible Deductible Deductible Deductible Inpatient Hospital Services Deductible Deductible Deductible Deductible Outpatient Hospital Services Deductible Deductible Deductible Deductible Emergency Room Deductible Deductible Deductible Deductible Ambulance Deductible Deductible Deductible Deductible PRESCRIPTION DRUGS** Tier 0: $0 Tier 0: $0 Tier 0: $0 Tier 0: $0 Retail Tiers 1–6: Deductible Tiers 1–6: Deductible Tiers 1–6: Deductible Tiers 1–6: Deductible Tier 0: $0 Tier 0: $0 Tier 0: $0 Tier 0: $0 Mail Order Tiers 1–6: Deductible Tiers 1–6: Deductible Tiers 1–6: Deductible Tiers 1–6: Deductible Durable Medical Equipment Deductible Deductible Deductible Deductible Physical Therapy, Speech Therapy, Deductible Deductible Deductible Deductible Occupational Therapy and Habilitation*** NOTES: • All plans include an embedded deductible and MOOP. If necessary, please see the glossary on page 16 for an explanation of embedded deductible. • Generic and brand drugs are available for a 90-day supply through the mail-order program. Specialty drugs are available for a 30-day supply through the mail-order program. *Facility charges only. Providers may bill separately for their services. **If a drug manufacturer provides any form of direct support (cash, reimbursement, coupon, voucher, debit card, etc.) for some or all of the cost sharing on the purchase of prescription and/or specialty drugs, this amount will not be counted toward the member’s annual limitation on cost sharing. The drug will still be considered a covered prescription drug. ***30 combined visits for physical therapy, speech therapy and occupational therapy per benefit year; 30 visits for habilitation per benefit year. 15
Glossary Coinsurance Essential Health Benefits The dollar amount or percentage you pay for your covered health care services. There is a set of 10 categories of services health insurance plans must cover: For example, if you have an “80/20” plan, your health plan would pay 80 percent • Ambulatory patient services • Rehabilitative and habilitative • Emergency services services and devices of the allowed amount, and you would pay 20 percent. The 20 percent you pay is • Hospitalization • Laboratory services your coinsurance amount. • Maternity and newborn care • Preventive and wellness services and Copayment • Mental health and substance use chronic condition management disorder services, including • Pediatric services, including oral and A set dollar amount you pay each time you receive a health care service. For behavioral health treatment vision care example, your health plan may have a $20 copayment for a doctor’s office visit. • Prescription drugs You will pay this amount each time you go to the in-network doctor. Maximum Out of Pocket (MOOP) Deductible The most you pay for covered services in a year before this plan begins to pay The amount you must pay for covered services before your health plan starts 100 percent of the allowed amount. This limit never includes your premium, to pay. For example, say your plan has a $500 deductible. You must pay the balance-billed charges, health care your plan doesn’t cover or coupons for first $500 of allowable charges for covered services before your plan starts to medical and/or prescription coverage. pay benefits. Your health plan may pay some benefits before you meet your Network Provider deductible. For example, your plan may pay some preventive services at Network providers are doctors, hospitals and other health care providers that we 100 percent, even if you have not met your deductible. have contracted with to provide health care services to our members. Network Embedded Deductible providers are also called “in-network” providers or “participating” providers. Your plan contains two components: an individual deductible and a family Open Enrollment Period deductible. Once a family member meets his or her individual deductible, the The yearly period when you can enroll in or make changes to your health plan will cover that family member’s covered medical expenses. Once family insurance coverage. Open enrollment for 2022 runs from October 15, 2021, to members have reached the family deductible, the plan will pay for covered January 15, 2022. expenses for all family members. The individual deductible is embedded in the family deductible. Special Enrollment Period (SEP) An SEP is a time outside of the yearly open enrollment period when you can enroll in a health insurance plan. You qualify for an SEP if you’ve had certain life events, like losing health coverage, moving, getting married, having a baby or adopting a child. 16
Statement of Confidentiality BlueChoice knows how important it is to protect the privacy of each member’s confidential medical information. Here are the efforts we make to protect your privacy. Protection of Privacy BlueChoice keeps all medical information about a member strictly confidential. BlueChoice has administrative, technical and physical safeguards in place to protect the privacy of members’ personal health information. Our information systems have advanced security that limits access to personal health information to authorized personnel only. We require all staff to keep confidential any personal health information they learn in performing their jobs. Additionally, staff is required to limit requests to external entities for a member’s personal health information to the minimum necessary for their intended purpose. BlueChoice requires all physicians and other health care professionals in our provider network to maintain the confidentiality of their patients’ health information, and they must guard against unauthorized or inadvertent disclosure of this confidential information. Through on-site visits, BlueChoice reviews each provider’s privacy policies and methods for storing and protecting patients’ medical records. BlueChoice requires all business associates, consultants and other entities with whom we contract for clinical or administrative services to maintain such confidentiality and to have a privacy policy in place that protects against unauthorized use or disclosure of confidential information. All such entities must sign an agreement attesting to the fact that they are compliant with federal privacy regulations. Collection, Use and Disclosure of Medical Information BlueChoice may use and disclose medical information about you for the purposes of treatment, payment and health care operations. Examples of these routine activities that involve the collection, use and disclosure of health information include getting information from health care providers to determine medical necessity, processing claims, issuing Explanations of Benefits to policyholders and conducting quality improvement activities. If there is a need to release member-identifiable information for purposes other than those approved by law for treatment, payment and health care operations, BlueChoice must first get a written authorization form signed by the member. The authorization form allows the member to specify what information BlueChoice is authorized to release, to whom it may be released and for what purpose. 17
Focus on life. Focus on health. Stay focused. BlueChoice HealthPlan’s goal is to help keep you healthy. We look forward to helping you decide which BlueIcons 2018 Option plan is best for you and your family. - Cumulative For more information on Blue Option plans, you can: 1: Contact a 2018 Icons - Cumulative local insurance agent. 2: Call us at 855-433-2132 Monday through Friday, 9 a.m. to 5 p.m. QuickBill Bases Physician’s News Office Manual 3: Visit www.BlueOptionSC.com. QuickBill Bases Physician’s News Office Manual Laboratory Biometric Learning Management Education Benefits Mgmt Screening System Center Please note: There should be a white line on top and bottom of this pattern Biometric Screening Learning Management System Education Center Laboratory Benefits Mgmt trip the same width as the white lines in the graphic when used on a color background or photo. They are present in this vector image. Rewards QuickEnroll FOCUSfwd Great Hearing Aids Tobacco Employee ueChoice My Health Expectations Storefront Producers Discounts and thPlan Wire Toolkit Cessation Guide Added Values Assistance Program BlueChoice HealthPlan is an independent licensee of the Blue Cross Blue Shield Association. Rewards QuickEnroll FOCUSfwd Great Hearing Aids Tobacco Employee BlueChoice My Health Expectations Storefront Producers Discounts and HealthPlan Wire Toolkit Cessation Guide Added Values Assistance Program 213901-BC-3022-8-2021
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