PHN Core and Flexible Funding - 2019-2021 Activity Work Plan
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1. (a) Planned PHN activities for 2019-2020 and 2020-2021 – Core Flexible Funding Stream Proposed Activities ACTIVITY TITLE CF1.1 Mental Health – Early intervention & low intensity strategies Modified Activity Existing, Modified, or New Previously CF12-Mental Health & Comorbidity support Activity Program Key Mental Health Priority Area MH 1- Low Intensity Service delivery to reduce waiting lists and increased Needs access of mental health to areas of high disadvantage pg. 50 Assessment MH 5- Integrated and coordinated holistic services pg. 55 Priority Aligning with the PHN objective of Improving coordination of care to ensure patients receive the right care in the right place at the right time, this activity will complement and integrate with Primary Mental Health funded programs and Stepped Care ideology while also focussing on early intervention Aim of Activity strategies, low intensity approaches and holistic complementary services. There is no service duplication or replication between this activity and the Primary Mental Health Care Activity Work Plan. Activities will: • Focus on wellness promotion and prevention by providing access to Description of information, advice and self-help resources; Activity • Increase early intervention through access to lower cost, evidence- based alternatives to face-to-face psychological therapy services; Population groups include (but are not limited to): • people living in rural and remote communities; • people identified as being at a high risk of disadvantage; Target population • people with, or at risk of, mild mental illness; cohort • people with severe and complex mental illness; and • people with a co morbid mental health and drug and alcohol condition. Indigenous No specific • Rural Counselling Services -Eyre Peninsula LGA, Central Local Govt. Region Coverage • Low intensity mental health -Eyre Peninsula LGA, Central Local Govt. Region Mental Health, Alcohol and Other Drug community consultations were conducted with both service providers and community members providing context to data already gathered through the literature. Consultation CSAPHN is also developing an evidence based Foundation Plan for Mental Health and Suicide Prevention in the region with CHSA LHN and other key stakeholders. Once completed it will provide a vital resource to the region to 1
support the integrated delivery of mental health and suicide prevention services within the community. The Plan will identify needs and gaps, reduce duplication, remove inefficiencies and encourage innovation. Also, in conjunction with CHSA LHN, we have undergone extensive service mapping of core and commissioned services across both sectors with the stepped care model and held 6 jointly chaired forums focusing on the findings as well as key issues surrounding: • local service gaps; • pressure points; • points of intersection; and • areas of opportunity to further collaborate. All activity has been part of a co-design process flowing from consultation through to collaborative service design with providers. Linkages between relevant funded services and other services and supports, including non-clinical support, are contractually required to ensure a person-centred approach to Collaboration service delivery. As part of stepped care strategy regional workshops are facilitated by the PHN to help establish partnerships between organisations and services to facilitate ‘joined up’ services and sector integration. Provide the anticipated activity start and completion dates (including the planning and procurement cycle): Activity start date: 1/07/2019 Activity end date: 30/06/2021 Activity milestone details/ Duration If applicable, provide anticipated service delivery start and completion dates (excluding the planning and procurement cycle): Service delivery start date: July 2019 Service delivery end date: June 2021 1. ☐ Not yet known ☒ Continuing service provider / contract extension ☐ Direct engagement. If selecting this option, provide justification for direct engagement, and if applicable, the length of time the commissioned provider has provided this service, and their performance to date. ☐ Open tender ☐ Expression of Interest (EOI) Commissioning ☐ Other approach (please provide details) method and approach to 2a Is this activity being co-designed? market No 2b Is this activity this result of a previous co-design process? Yes 3a. Do you plan to implement this activity using co-commissioning or joint- commissioning arrangements? No 3b. Has this activity previously been co-commissioned or joint-commissioned? No 1a. Does this activity include any decommissioning of services? Decommissioning No 2
Proposed Activities ACTIVITY TITLE CF1.2 Mental Health - Acute transitions and holistic supports Modified Activity Existing, Modified, or New Previously CF12-Mental Health & Comorbidity support Activity Program Key Mental Health Priority Area Needs MH 4- Mental Health Hospital Separations pg. 54 Assessment MH 6- Step Up and Down interface with acute services (MH 6) pg. 56 Priority Aligning with the PHN objective of Improving coordination of care to ensure patients receive the right care in the right place at the right time, this activity will complement and integrate with Primary Mental Health funded programs and Stepped Care ideology while also supporting regional interfaces between Aim of Activity inpatient and community mental health settings. There is no service duplication or replication between this activity and the Primary Mental Health Care Activity Work Plan. Activities will: • Provide wrap-around holistic coordinated care for disadvantaged rural people with complex needs; and Description of • Bridge the gap between acute episode discharge and re-entry to Activity primary mental health services and wrap around supports via coordinated care and appropriate clinical triage Population groups include (but are not limited to): • people living in rural and remote communities; • people identified as being at a high risk of disadvantage; Target population • people with, or at risk of, mild mental illness; cohort • people with severe and complex mental illness; and • people with a co morbid mental health and drug and alcohol condition. Indigenous No specific • Mental Health Coordinated Care -South East Coverage • Mental health recover and support -Central Local Govt. Region Mental Health, Alcohol and Other Drug community consultations were conducted with both service providers and community members providing context to data already gathered through the literature. CSAPHN is also developing an evidence based Foundation Plan for Mental Health and Suicide Prevention in the region with CHSA LHN and other key Consultation stakeholders. Once completed it will provide a vital resource to the region to support the integrated delivery of mental health and suicide prevention services within the community. The Plan will identify needs and gaps, reduce duplication, remove inefficiencies and encourage innovation. Also, in conjunction with CHSA LHN, we have undergone extensive service mapping of core and commissioned services across both sectors with the 3
stepped care model and held 6 jointly chaired forums focusing on the findings as well as key issues surrounding: • local service gaps; • pressure points; • points of intersection; and • areas of opportunity to further collaborate. All activity has been part of a co-design process flowing from consultation through to collaborative service design with providers. Linkages between relevant funded services and other services and supports, including non-clinical support, are contractually required to ensure a person-centred approach to Collaboration service delivery. As part of stepped care strategy regional workshops are facilitated by the PHN to help establish partnerships between organisations and services to facilitate ‘joined up’ services and sector integration. Provide the anticipated activity start and completion dates (including the planning and procurement cycle): Activity start date: 1/07/2019 Activity end date: 30/06/2021 Activity milestone details/ Duration If applicable, provide anticipated service delivery start and completion dates (excluding the planning and procurement cycle): Service delivery start date: July 2019 Service delivery end date: June 2021 1. Please identify your intended procurement approach for commissioning services under this activity: ☐ Not yet known ☒ Continuing service provider / contract extension ☐ Direct engagement. If selecting this option, provide justification for direct engagement, and if applicable, the length of time the commissioned provider has provided this service, and their performance to date. ☐ Open tender ☐ Expression of Interest (EOI) Commissioning ☐ Other approach (please provide details) method and approach to 2a. Is this activity being co-designed? market No 2b. Is this activity this result of a previous co-design process? Yes 3a. Do you plan to implement this activity using co-commissioning or joint- commissioning arrangements? No 3b. Has this activity previously been co-commissioned or joint-commissioned No 1a. Does this activity include any decommissioning of services? Decommissioning No 4
Proposed Activities ACTIVITY TITLE CF2.1 Aboriginal Health - Chronic Disease Program Modified Activity Existing, Modified, or New Previously in 2018-19 AWP CF11 Aboriginal and Torres Strait Islander Health Activity Program Key Aboriginal and Torres Strait Islander Health Priority Area Gen-1 Aboriginal Health, Priority Aboriginal Health (page 42) Needs 2. Activities that support Aboriginal patients with chronic disease conditions in Assessment self-management, with the aims of improving individual and community Priority health outcomes and reducing avoidable hospitalisation. Activities aim to: • Increase access to culturally safe, comprehensive and coordinated care • Contribute to improved Aboriginal and Torres Strait Islander health Aim of Activity outcomes • ACCHOs and AMS achieve increased capacity to provide quality services. • Enabling best practice approach to delivery of care Support to rural and remote communities in delivering comprehensive and coordinated care to Aboriginal patients with chronic conditions. Including the provision of primary health care services to clients with a chronic and/or complex condition that aims to improve the health outcomes of the client and enables self- management of their condition. Description of Activity Primary health care services, on referral from a General Practitioner, include screening, early intervention, treatment and condition (self) management. The targeted health and lifestyle conditions that are to be prioritised include chronic condition care and management, and managing risk factors such as smoking, nutrition, alcohol and physical activity. Target population Aboriginal and Torres Strait Islander people cohort Yes Indigenous The activity engages directly with the Aboriginal Community Controlled Health specific Service sector as it commissions chronic condition management services directly to Aboriginal Community Controlled Health Services. • Ceduna SA2 (Ceduna and Surrounds including Koonibba) • West Coast SA2 (Yalata Community and Surrounds) • Western SA2 (Maralinga Tjarutja) Coverage • Coober Pedy SA2 and Outback SA2 • Murray Bridge SA2, Murray Bridge Region SA2, Mannum SA2 The Coorong SA2, Fleurieu and KI SA3 CSAPHN works in consultation with ACCHOS, communities, elders and the SA Aboriginal Chronic Disease Consortium. The consortium has a very structured and Consultation detailed Community engagement and consultation process in which the Action Plan priorities have been driven by community. 5
CSAPHN works in consultation with Aboriginal Community Controlled Health Organisations (ACCHO’s), Country Health SA LHN, SA Health, SA Health and Medical Research Institute (SAHMRI) other health and tertiary education providers in endeavouring to improve the health outcomes of our Aboriginal people. Collaboration Each area provides advice on existing programs and services and service gaps in order to address key priorities, identify collaboration opportunities and avoid service duplication. In addition, there are representatives in the Independent Commissioning Committee which has a role in approving proposed service contracts. Provide the anticipated activity start and completion dates (including the planning and procurement cycle): Activity start date: 29/04/2019 Activity end date: 30/06/2021 Activity milestone details/ Duration If applicable, provide anticipated service delivery start and completion dates (excluding the planning and procurement cycle): Service delivery start date: July 2019 Service delivery end date: June 2021 1. Please identify your intended procurement approach for commissioning services under this activity ☒ Not yet known ☒ Continuing service provider / contract extension ☒ Direct engagement. If selecting this option, provide justification for direct engagement, and if applicable, the length of time the commissioned provider has provided this service, and their performance to date. ☐ Open tender ☐ Expression of Interest (EOI) ☐ Other approach (please provide details) Direct engagement of a newly established ACCHO in the Murray Mallee and Fleurieu Commissioning and KI region of country South Australia. This is most culturally appropriate service method and to engage in the region. The number of patients serviced in the Aboriginal approach to Community Controlled Health Organisation in the short period of time it has been market established exceeds previous engagement rates by Mainstream Primary Health Care providers. All other services are continuing. 2a. Is this activity being co-designed? Yes 2b. Is this activity this result of a previous co-design process? Yes 3a Do you plan to implement this activity using co-commissioning or joint- commissioning arrangements? No 3b. Has this activity previously been co-commissioned or joint-commissioned? No 1a. Does this activity include any decommissioning of services? Decommissioning No 6
Proposed Activities ACTIVITY TITLE CF2.2 Aboriginal Health - Workforce Support and Capacity Building Modified Activity Existing, Modified, or New Previously in 2018-19 AWP CF11 Aboriginal and Torres Strait Islander Health Activity Program Key Aboriginal and Torres Strait Islander Health Priority Area Gen-1 Aboriginal Health, Priority Aboriginal Health (page 43) 5. Provide material support to ACCHOs and AMS that covers: • Better business modelling & forward planning • Service sustainability • After hours business modelling • Strategy and improvements in data use and utilisation of technology Needs (including promotion of data cleansing) Assessment • Participation in improvement programs Priority • Coordination of continuing professional development. • Support to recruitment and retention of GP and other health professionals • Facilitation of engagement by the Pharmacy with ACCHOs to provide material assistance to stock control management in remote dispensaries. Activities aim to: • Increasing the participation of Aboriginal primary health care providers in professional development, inclusive of Integrated Team Care service providers • Increase access to culturally safe, comprehensive and coordinated Aim of Activity care • ACCHOs and AMS achieve increased capacity to provide quality services. • Enabling best practice approach to delivery of care Delivery of capacity support to Aboriginal primary health care providers inclusive of Integrated Team Care Providers. This includes but is not limited to workforce professional development support. Aboriginal Health Workforce grants: Increasing the Aboriginal Health Description of Practitioner/Worker supply where issues have been identified in terms of Activity availability (local people) and development of the workforce in particular areas where it has been identified in terms of chronic conditions. E.g. Spirometry Training associated with areas of high Asthma and COPD diagnosis. Target population Aboriginal and Torres Strait Islander people cohort Yes Indigenous The activity engages directly with the Aboriginal Community Controlled Health specific Service sector as it requests expressions of interest from this sector. For those Service Providers who are Integrated Team Care Service Providers, direct 7
commissioning will be included as the most efficient process to deliver the support. Whole CSAPHN Region. Coverage CSAPHN works in consultation with ACCHOS, communities, elders and the SA Aboriginal Chronic Disease Consortium. The consortium has a very structured Consultation and detailed Community engagement and consultation process in which the Action Plan priorities have been driven by community. CSAPHN works in consultation with Aboriginal Community Controlled Health Organisations (ACCHO’s), Country Health SA LHN, SA Health, SA Health and Medical Research Institute (SAHMRI) other health and tertiary education providers in endeavouring to improve the health outcomes of our Aboriginal people. Collaboration Each area provides advice on existing programs and services and service gaps in order to address key priorities, identify collaboration opportunities and avoid service duplication. In addition, there are representatives in the Independent Commissioning Committee which has a role in approving proposed service contracts. Provide the anticipated activity start and completion dates (including the planning and procurement cycle): Activity start date: 29/04/2019 Activity end date: 30/06/2021 Activity milestone details/ Duration If applicable, provide anticipated service delivery start and completion dates (excluding the planning and procurement cycle): Service delivery start date: July 2019 Service delivery end date: June 2021 1. Please identify your intended procurement approach for commissioning services under this activity: ☐ Not yet known ☐ Continuing service provider / contract extension ☒ Direct engagement. If selecting this option, provide justification for direct engagement, and if applicable, the length of time the commissioned provider has provided this service, and their performance to date. Commissioning ☐ Open tender method and ☒ Expression of Interest (EOI) approach to ☐ Other approach (please provide details) market Integrated Team Care Service providers will be directly engaged into the funding as the most efficient process to include. This reduces the number of service agreements between the organisations and the CSAPHN. Integrated Team Care Service Providers have proven engagement history with the Aboriginal and Torres Strait Islander population in their service areas and as such the delivery of capacity support including workforce development to these organisations (predominantly ACCHOs) is paramount to maintaining relevant and quality services to the population. 8
Most service providers will be in the third year of delivery of the Integrated Team Care Service. These service providers also have consistently responded to EOI requests in workforce development grant activities. Other organisations (not Integrated Team Care service providers) will be asked to complete an Expression of Interest. 2a. Is this activity being co-designed? Yes 2b. Is this activity this result of a previous co-design process? Yes 3a. Do you plan to implement this activity using co-commissioning or joint- commissioning arrangements? No 3b. Has this activity previously been co-commissioned or joint-commissioned? No 1a. Does this activity include any decommissioning of services? Decommissioning No 9
Proposed Activities ACTIVITY TITLE CF2.3 Aboriginal Health - Ngangkari Traditional Healers Existing Activity Existing, Modified, or New Previously in 2018-19 AWP CF11 Aboriginal and Torres Strait Islander Health Activity Program Key Aboriginal and Torres Strait Islander Health Priority Area Gen-1 Aboriginal Health, Priority Aboriginal Health (page 43) Needs Assessment 1. Investigate opportunities that support prevention, early identification and Priority treatment activities. The activity aims to support Aboriginal and Torres Strait Islander understandings of health and the complex interplay between cultural, spiritual, Aim of Activity physical, social and emotional health. This is targeted at Aboriginal Community Controlled Health Services to provide Ngangkari Services as part of a holistic health framework. It is to support the clinical activities undertaken and can serve to improve participation and engagement in lifestyle programs and education that need to be undertaken. These grants will be the result of an EOI targeted at Aboriginal Community Controlled Health services. Description of Activity Ngangkari Services are not included in the ITC Program as a recognised ‘Allied Health Professional’ or a ‘Specialist Service’ and therefore there is no service duplication. They can support the services provided under the ITC program through enhancement of self-management by increased motivation to engage in active management and control of their health. • Supporting these activities through building the local Aboriginal and Torres Strait Islander Health workforce and service capacity. Target population Aboriginal and Torres Strait Islander people cohort Yes Indigenous The activity engages directly with the Aboriginal Community Controlled Health specific Service sector as it requests expressions of interest from this sector. Whole CSAPHN Region. Coverage CSAPHN works in consultation with ACCHOS, communities, elders and the SA Aboriginal Chronic Disease Consortium. The consortium has a very structured Consultation and detailed Community engagement and consultation process in which the Action Plan priorities have been driven by community. CSAPHN works in consultation with Aboriginal Community Controlled Health Organisations (ACCHO’s), Country Health SA LHN, SA Health, SA Health and Collaboration Medical Research Institute (SAHMRI) other health and tertiary education providers in endeavouring to improve the health outcomes of our Aboriginal people. 10
Each area provides advice on existing programs and services and service gaps in order to address key priorities, identify collaboration opportunities and avoid service duplication. In addition, there are representatives in the Independent Commissioning Committee which has a role in approving proposed service contracts. Provide the anticipated activity start and completion dates (including the planning and procurement cycle): Activity start date: 29/04/2019 Activity end date: 30/06/2021 Activity milestone details/ Duration If applicable, provide anticipated service delivery start and completion dates (excluding the planning and procurement cycle): Service delivery start date: July 2019 Service delivery end date: June 2021 . Please identify your intended procurement approach for commissioning services under this activity: ☐ Not yet known ☐ Continuing service provider / contract extension ☐ Direct engagement. If selecting this option, provide justification for direct engagement, and if applicable, the length of time the commissioned provider has provided this service, and their performance to date. ☐ Open tender Commissioning ☒ Expression of Interest (EOI) method and ☐ Other approach (please provide details) approach to market 2a. Is this activity being co-designed? No 2b. Is this activity this result of a previous co-design process? Yes 3a. Do you plan to implement this activity using co-commissioning or joint- commissioning arrangements? No 3b. Has this activity previously been co-commissioned or joint-commissioned? No 1a. Does this activity include any decommissioning of services? Decommissioning No 11
Proposed Activities CF2.4 Aboriginal Health - Aboriginal Health Navigator Project (Discharge Care ACTIVITY TITLE to Community) Modified Activity Existing, Modified, or New Previously in 2018-19 AWP CF9 Improving the patient journey across Activity disconnected system Program Key Aboriginal and Torres Strait Islander Health Priority Area Gen-1 Aboriginal Health, Priority Aboriginal Health (page 43) Needs Investigate potential models for support to or coordination of activity to assist Assessment the management of high or frequent users of the health system, as an avenue Priority for hospital avoidance. The aim of the activity is to improve patient pathways of Aboriginal and Torres Strait Islander people in systematic discharge, referral and follow-up between Aim of Activity hospital and primary health care services. This Activity is designed to support patient self-management through supported health system navigation. The Activity seeks to develop a function that will lead the design and implementation of a Health System Navigation mechanism to support Aboriginal patients transitioning from tertiary to community-based healthcare. The Health Navigator focusses on the health needs of the individual, supporting the patient’s identified health needs, and in particular, managing the transition Description of of care through admission and discharge and between non-acute services in Activity conjunction with Integrated Team Care Activity Care Coordinators, where present. The objective of the activity is to develop a sustainable platform which improves the ability of Aboriginal people to navigate through primary health services and between primary and acute services, in conjunction with the CSAPHN and western region ACCHO’s. Target population Aboriginal and Torres Strait Islander people cohort Yes Indigenous The activity engages directly with the Aboriginal Community Controlled Health specific Service sector as it requests expressions of interest from this sector. • Western SA2 • Ceduna SA2 • West Coast SA2 • Port Lincoln SA2 • Whyalla SA2 Coverage • Whyalla North SA2 • Port Augusta SA2 • Outback SA2 • Quorn-Lake Gilles SA2 12
The development of the Activity will require effective engagement with appropriate stakeholders across country South Australia (SA) regions including Consultation SA Local Health Networks (LHN), GPs, and ACCHOs. This project is linked to the SA Aboriginal Chronic Disease Consortium Collaboration Continuity of Care Project. As such all stakeholders of the Consortium have a stake in the development and implementation of the activity. Provide the anticipated activity start and completion dates (including the planning and procurement cycle): Activity start date: 29/04/2019 Activity end date: 30/06/2021 Activity milestone details/ Duration If applicable, provide anticipated service delivery start and completion dates (excluding the planning and procurement cycle): Service delivery start date: July 2019 Service delivery end date: June 2021 1. Please identify your intended procurement approach for commissioning services under this activity: ☐ Not yet known ☒ Continuing service provider / contract extension ☐ Direct engagement. If selecting this option, provide justification for direct engagement, and if applicable, the length of time the commissioned provider has provided this service, and their performance to date. ☐ Open tender ☐ Expression of Interest (EOI) Commissioning ☐ Other approach (please provide details) method and approach to 2a. Is this activity being co-designed? market No 2b. Is this activity this result of a previous co-design process? Yes 3a. Do you plan to implement this activity using co-commissioning or joint- commissioning arrangements? No 3b. Has this activity previously been co-commissioned or joint-commissioned? No 1a. Does this activity include any decommissioning of services? Decommissioning No 13
Proposed Activities ACTIVITY TITLE CF3.1 Population Health – direct clinical service delivery Existing Activity Existing, CF3.1 Population Health – direct clinical service delivery consists of existing Modified, or New activity that appeared in 2018-19 AWP CF3 “Improving wrap around care in Activity country”, CF4 “Illness prevention through health literacy and promotion” and CF9 “Improving the patient journey across disconnected systems” Program Key Population Health Priority Area Culturally and Linguistically Diverse Populations: GEN 13, pages 11-12 Chronic Disease and Risk Factors: GEN 4, pages 13-17 Needs Population Health and Other Factors: GEN 5 & 11, pages 18-22 Assessment Reducing Potentially Preventable Hospitalisations: GEN 8 & 9, pages 23-25 Priority Health Workforce: GEN 2, pages 26-29 Health System Integration and Coordination: GEN 6, pages 30-33 The aim of this activity is to ensure rural and remote communities and individuals have better access to direct frontline service delivery, targeted education and information on locally accessible services with regards to; Aim of Activity chronic disease and risk factors, cancer and screening and that medicine usage is well managed to reduce potentially preventable hospitalisations. Activities will address a range of national health priorities, PHN headline indicators and key priority areas. This is achieved by commissioning organisations that provide direct service delivery, promote health risk behaviour modification and provide education and information for population with, or at risk of, chronic disease. Activities facilitate connections between health peak bodies, general practice, allied health, pharmacy and Local Health Network community health services. Specific attention is directed to the needs of vulnerable populations and those at risk of chronic and complex conditions. These activities include, but are not limited to: 1. Non-dispensing pharmacist in general practice program. This activity is commissioned to the Pharmaceutical Society of South Australia. Currently 3 regions; Far West, Barossa and South East are receiving services including a focus on: appropriate use of medicines, improved medication adherence, Description of reconciliation and review of electronic record accuracy to improve patient Activity outcomes and to prevent medication related preventable hospitalisation. Ongoing funding to this program will see it extend to three other CSAPHN regions via an expression of interest to general practice 2. Community Paramedic Program. This activity is commissioned to, and conducted in partnership with, SA Ambulance Service. It provides supplementary resources in rural and remote communities which support and coordinate care options and linking vulnerable people with health care suited to their unique circumstances. Coverage is the Far West region, specifically in Ceduna, and in the Limestone Coast region 3. Skin cancer screening and awareness program. This activity is commissioned via Clare Medical Centre to the regions of; Murray Mallee, Yorke Peninsula and Eyre Peninsula. It provides direct frontline service delivery in rural and remote locations without a permanent GP, where the workforce is predominantly overseas trained and where GPs lack confidence in the core competencies required to undertake screening and 14
excisions. Ongoing funding to this program will see it extend to other CSAPHN regions which include but are not limited to; Mid North, Flinders and Port Augusta and South East. This will be achieved via an expression of interest to general practice. This commissioned activity is linked to that provided by Cancer Council SA (see CF3.2 Population Health - Chronic condition literacy and self-management program) so that clinical services and community awareness are conducted in unison 4. Culturally and Linguistically Diverse Wellness and Health Literacy Program. This activity is commissioned to Survivors of Torture and Trauma Assistance and Rehabilitation Service and to Focus One Health. It includes frontline service delivery in the form of; general health checks, chronic disease risk assessments, immunisation, cancer screening and illness prevention and health literacy. Service delivery occurs in the Riverland, Murray Mallee and Limestone Coast regions This activity is targeted towards people with complex conditions and or chronic Target population disease, vulnerable populations and those disadvantaged by availability of cohort clinical services Indigenous No specific These activities cover a range of whole of region and targeted locations. Please Coverage refer to details in “Description of Activity”. Engagement with appropriate stakeholders is imbedded in the activity of CSAPHN. CF3.1 Population Health – direct clinical service delivery consultation includes; Pharmaceutical Society of Australia, Pharmacy Guild, Drug and Therapeutic Information Service (DATIS), Cancer Council SA, Rural Doctors Workforce Agency, Rural Doctors Association of South Australia, general practice, Survivors of Torture and Trauma Assistance and Rehabilitation Consultation Service, Focus One Health, Australian Migrant Resource Centre, Flinders University, South Australian Ambulance Service, State Health and Country Health SA LHN. This consultation is augmented by consultation with Clinical Council/s and Community Advisory Committee/s. Further, commissioned service providers are required to demonstrate their consultation activities and how service delivery is based on need, feedback and evaluation. 1. Non-dispensing pharmacist in general practice program: Co-design of the program occurred between the Pharmaceutical Society and CSAPHN. In this regard consultation and collaboration has occurred with the Pharmacy Guild and DATIS 2. Community Paramedic Program: This program has been trialled in the Far West and Limestone Coast regions. Service delivery continues via a partnership with SA Ambulance Service and State Health 3. Skin cancer screening and awareness program: This program has been co- Collaboration designed with Cancer Council SA and Clare Medical Centre 4. Culturally and Linguistically diverse wellness and health literacy program: Collaborators in this program include; Survivors of Torture and Trauma, Migrant Resource Centre, Flinders University and Focus One Health Where commissioned activity is linked, commissioned service providers are required to collaborate so that clinical services and community awareness are conducted in unison 15
Provide the anticipated activity start and completion dates (including the planning and procurement cycle): Activity start date: 1/07/2019 Activity end date: 30/06/2021 Activity milestone details/ Duration If applicable, provide anticipated service delivery start and completion dates (excluding the planning and procurement cycle): Service delivery start date: July 2019 Service delivery end date: June 2021 1. Please identify your intended procurement approach for commissioning services under this activity: ☐ Not yet known ☒ Continuing service provider / contract extension ☐ Direct engagement. If selecting this option, provide justification for direct engagement, and if applicable, the length of time the commissioned provider has provided this service, and their performance to date. ☐ Open tender ☐ Expression of Interest (EOI) Commissioning ☐ Other approach (please provide details) method and approach to 2a. Is this activity being co-designed? market Yes 2b. Is this activity this result of a previous co-design process? Yes 3a. Do you plan to implement this activity using co-commissioning or joint- commissioning arrangements? No 3b. Has this activity previously been co-commissioned or joint-commissioned? No 1a. Does this activity include any decommissioning of services? Decommissioning No 16
Proposed Activities ACTIVITY TITLE CF3.2 Population Health – chronic condition literacy and self-management Existing Activity Existing, CF3.2 Population Health – Chronic Condition literacy and self-management Modified, or New consists of existing activity that appeared in 2018-19 AWP under CF4 “Illness Activity prevention through health literacy and promotion” and CF 14 “Increasing access to chronic condition self-management programs” Program Key Population Health Priority Area Chronic Disease and Risk Factors: GEN 4, pages 13-17 Needs Population Health and Other Factors: GEN 5 & 11, pages 18-22 Assessment Reducing Potentially Preventable Hospitalisations: GEN 8 & 9, pages 23-25 Priority The aim of this activity is to ensure rural and remote communities and individuals have better access to targeted education and information on locally accessible Aim of Activity services with regards to; chronic disease, risk factors and self-management strategies that contribute to reducing potentially preventable hospitalisations. Activities will address a range of national health priorities, PHN headline indicators and key priority areas. This is achieved by commissioning organisations that provide promote health risk behaviour modification and provide education and information for populations with, or at risk of, chronic disease. It facilitates connections between peak bodies, general practice, allied health, pharmacy and Local Health Network community health services. Specific attention is directed to the needs of vulnerable populations and those at risk of chronic and complex conditions. These activities include, but are not limited to: 1. Chronic condition literacy and self-management program. This includes a range of activities commissioned through peak bodies that include, but are not limited to: Description of a. Heart Foundation – cardiovascular risk community awareness program Activity b. Diabetes SA – community self-management program c. Asthma Australia – human-centred asthma and chronic condition care program d. Arthritis SA – living with chronic pain: techniques for coping program e. Cancer Council SA – skin cancer prevention and early detection program f. “Get screened and get on with living campaign” promoting uptake of breast, bowel and cervix screening in South Australia These self-management and condition literacy programs are contractually connected to other service delivery contracts (where appropriate), to ensure an integrated approach to disease management. Further commissioning will occur if need is identified This activity is targeted towards people with complex and or chronic disease conditions, vulnerable and disadvantaged populations who will benefit from self- Target population management programs and improved literacy in relation to prevention and cohort screening programs. Indigenous No specific Coverage Whole of CSAPHN region 17
Engagement with appropriate stakeholders is imbedded in the activity of CSAPHN. CF3.2 Population Health – Chronic Condition literacy and self-management consultation includes; Heart Foundation, ICCNet (Country Access to Cardiac Health program), Diabetes SA, Country Health SA Diabetes Unit, Cancer Council SA, SA Health, Asthma Australia, Arthritis SA, Kidney Health Australia, Lung Foundation, Beyond Blue, Mental Health Professionals Network, Skylight Mental Health and Consultation Health Consumers Alliance SA. This consultation is augmented by consultation with general practice, RACGP, Clinical Council/s and Community Advisory Committee/s. Further, commissioned service providers are required to demonstrate their consultation activities and how service delivery is based on need, feedback and evaluation. The peak bodies referred to in CF3.2 Population Health – Chronic Condition literacy and self-management collaborate with the CSAPHN and between themselves via the CSAPHN facilitated “Chronic Conditions Collaborative”. This group facilitates connections and collaborations between peak bodies, general practice, allied health, pharmacy and Local Health Network community health services and together with the Adelaide PHN adopts a state-wide approach. It also allows participants to consider data and regions of need that benefit from self- Collaboration management programs and condition literacy programs. While the programs are existing intellectual property of the peak bodies, co-design of the service delivery occurs between the provider and CSAPHN to ensure priority of region and population cohort. Where commissioned self-management and condition literacy programs are linked to commissioned direct clinical service delivery, both service providers are required to collaborate so that activity is conducted in unison. Further commissioning will occur if need is identified. Provide the anticipated activity start and completion dates (including the planning and procurement cycle): Activity start date: 1/07/2019 Activity end date: 30/06/2021 Activity milestone details/ Duration If applicable, provide anticipated service delivery start and completion dates (excluding the planning and procurement cycle): Service delivery start date: July 2019 Service delivery end date: June 2021 18
1. Please identify your intended procurement approach for commissioning services under this activity: ☐ Not yet known ☒ Continuing service provider / contract extension ☐ Direct engagement. If selecting this option, provide justification for direct engagement, and if applicable, the length of time the commissioned provider has provided this service, and their performance to date. ☐ Open tender ☐ Expression of Interest (EOI) ☒ Other approach (an MOU is in place between project partners Cancer Commissioning Council SA, Adelaide PHN and Country SA PHN with regards to the ‘Get screened method and and get on with living’ campaign) approach to market 2a. Is this activity being co-designed? Yes 2b. Is this activity this result of a previous co-design process? Yes 3a. Do you plan to implement this activity using co-commissioning or joint- commissioning arrangements? Yes 3b. Has this activity previously been co-commissioned or joint-commissioned? Yes 1a. Does this activity include any decommissioning of services? Decommissioning No 19
Proposed Activities ACTIVITY TITLE CF3.3 Population Health – sexual health Existing Activity Existing, CF3.3 Population Health – Sexual Health consists of existing activity that Modified, or New appeared in 2018-19 AWP under CF1 “Health workforce development and Activity support” and CF4 “Illness prevention through health literacy and promotion” Program Key Population Health Priority Area Culturally and Linguistically Diverse Populations: GEN 13, pages 11-12 Chronic Disease and Risk Factors: GEN 4, pages 13-17 Needs Population Health and Other Factors: GEN 5 & 11, pages 18-22 Assessment Reducing Potentially Preventable Hospitalisations: GEN 8 & 9, pages 23-25 Priority Health Workforce: GEN 2, pages 26-29 Health System Integration and Coordination: GEN 6, pages 30-33 The aim of this activity is to ensure rural and remote communities and individuals have better access to direct frontline service delivery, targeted Aim of Activity education and information on locally accessible services with regards to sexual health. Activities will provide a sexual health screening and outreach service to improve access and community awareness raising of the importance of screening for good sexual health. Sexual health counselling and wellness for the LGBTQI population is included. Specific attention is directed to the needs of vulnerable populations. These activities include, but are not limited to: 1. Sexual health screening program. This activity is commission to SHINE SA and delivers the full scope of sexual and reproductive health screening, Description of outreach to improve access to service and awareness raising activities for Activity primary health care workers and communities. This service is available across the whole of CSAPHN region 2. Sexual health counselling and wellness program. This activity will be commissioned via expression of interest. It provides direct front line service delivery to vulnerable populations around; sexual health and safety, coping strategies and self-harm and suicide prevention. Service currently occurs in Adelaide Hills and Fleurieu region, but it is planned to extend this to other areas of need as identified This activity is targeted towards people with limited access to sexual health Target population services and will provide services that are inclusive and appropriate to cohort vulnerable populations Indigenous No specific Refer to details in “Description of Activity” Coverage Engagement with appropriate stakeholders is imbedded in the activity of CSAPHN. CF3.3 Population Health – Sexual Health consultation includes; Consultation National LGBTI Health Alliance, SHINE SA, SA Mobilisation and Empowerment for Sexual Health, Australasian Society for HIV, Viral Hepatitis and Sexual Health Medicine (ASHM), Adelaide Sexual Health Clinic, and Hepatitis SA. This 20
consultation is augmented by consultation with Clinical Council/s and Community Advisory Committee/s. Further, commissioned service providers are required to demonstrate their consultation activities and how service delivery is based on need, feedback and evaluation. 1. Sexual health screening program: Co-design of the program occurred between SHINE SA and CSAPHN 2. Sexual health counselling and wellness program. This activity will be Collaboration commissioned via expression of interest and will include collaboration with the appropriate stakeholders identified in “Consultation”. Provide the anticipated activity start and completion dates (including the planning and procurement cycle): Activity start date: 1/07/2019 Activity end date: 30/06/2021 Activity milestone details/ Duration If applicable, provide anticipated service delivery start and completion dates (excluding the planning and procurement cycle): Service delivery start date: July 2019 Service delivery end date: June 2021 1. Please identify your intended procurement approach for commissioning services under this activity: ☐ Not yet known ☒ Continuing service provider / contract extension ☐ Direct engagement. If selecting this option, provide justification for direct engagement, and if applicable, the length of time the commissioned provider has provided this service, and their performance to date. ☐ Open tender Commissioning ☒ Expression of Interest (EOI) method and ☐ Other approach (please provide details) approach to 2a. Is this activity being co-designed? market Yes 2b. Is this activity this result of a previous co-design process? Yes 3a. Do you plan to implement this activity using co-commissioning or joint- commissioning arrangements? No 3b. Has this activity previously been co-commissioned or joint-commissioned? No 1a. Does this activity include any decommissioning of services? Decommissioning No 21
Proposed Activities CF3.4 Population Health – illness prevention through health literacy, ACTIVITY TITLE promotion and clinical service Existing Activity Existing, CF3.4 Population Health – Illness prevention through health literacy, promotion Modified, or New and clinical service consists of existing activity that appeared in 2018-19 AWP Activity under CF4 “Illness prevention through health literacy and promotion”. Program Key Population Health Priority Area Chronic Disease and Risk Factors: GEN 4, pages 13-17 Needs Population Health and Other Factors: GEN 5 & 11, pages 18-22 Assessment Reducing Potentially Preventable Hospitalisations: GEN 8 & 9, pages 23-25 Priority Health Workforce: GEN 2, pages 26-29 The aim of this activity is to ensure rural and remote communities and individuals have better access to direct frontline service delivery, targeted education and information on locally accessible services, resources and online Aim of Activity supports with regards to; illness prevention, health literacy, health promotion and associated clinical service Activities will address a range of national health priorities, PHN headline indicators and key priority areas. This is achieved by commissioning organisations that provide direct service delivery, promote health risk behaviour modification and provide education, information, resources, promotion and online support for population with, or at risk of, chronic disease. Description of Specific attention is directed to the needs of vulnerable populations and those Activity at risk of chronic and complex conditions. These activities include, but are not limited to chronic disease, screening, immunisation, supports to older persons and people vulnerable through homelessness and domestic violence. It is anticipated that expressions of interest / tender responses will be received from; primary health care service providers, local council, NGOs, general practice, allied health care and pharmacy. This activity is targeted towards people with complex and or chronic disease Target population conditions, vulnerable and disadvantaged populations who will benefit from cohort illness prevention and health literacy programs and services. Indigenous No specific Whole of CSAPHN region Coverage Engagement with appropriate stakeholders is imbedded in the activity of CSAPHN. CF3.4 Population Health – Illness prevention through health literacy, promotion and clinical service consultation includes, but is not limited to; peak Consultation bodies, NGOs, State Health, CHSALHN and Health Advisory Councils, Aboriginal Health Council SA, Health Consumers Alliance, Rural Doctors Association SA, AMA SA, Rural Doctors Workforce Agency, Local Government, Universities, General Practice, Allied Health Care Professionals and Residential Aged Care 22
Facilities. This consultation is augmented by consultation with Clinical Council/s and Community Advisory Committee/s. Activity under CF3.4 Population Health – Illness prevention through health literacy, promotion and clinical service will be commissioned via open tender, expression of interest and direct engagement if required. Applicants will be encouraged to take a collaborative approach in their applicants. CSAPHN will Collaboration work with shortlisted applicants to ensure integration of proposal where appropriate. CSAPHN will engage in co-design with successful applicants where required. It is anticipated that CSAPHN Clinical Council/s and Community Advisory Committee/s will be involved in the commissioning of activities. Provide the anticipated activity start and completion dates (including the planning and procurement cycle): Activity start date: 1/07/2019 Activity end date: 30/06/2021 Activity milestone details/ Duration If applicable, provide anticipated service delivery start and completion dates (excluding the planning and procurement cycle): Service delivery start date: July 2019 Service delivery end date: June 2021 1. Please identify your intended procurement approach for commissioning services under this activity: ☐ Not yet known ☒ Continuing service provider / contract extension ☒ Direct engagement. It is the intention of CSAPHN to commission activities under Activity under CF3 Population Health – Illness prevention through health literacy, promotion and clinical service via open tender and / or via expressions of interest. Direct engagement will be pursued when local need is identified and there is an obvious most capable provider to meet that need. ☒ Open tender Commissioning method and ☒ Expression of Interest (EOI) approach to ☐ Other approach (please provide details) market 2a. Is this activity being co-designed? Yes 2b. Is this activity this result of a previous co-design process? Yes 3a. Do you plan to implement this activity using co-commissioning or joint- commissioning arrangements? No 3b. Has this activity previously been co-commissioned or joint-commissioned? No 1a. Does this activity include any decommissioning of services? Decommissioning No 23
Proposed Activities ACTIVITY TITLE CF3.5 Population Health - Immunisation Existing Activity Existing, Modified, or New CF3.5 Population Health – Immunisation consists of existing activity that Activity appeared in 2018-19 AWP under CF5 “Immunisation in country” Program Key Population Health Priority Area Population Health and Other Factors: GEN 5 & 11, pages 18-22 Needs Reducing Potentially Preventable Hospitalisations: GEN 8 & 9, pages 23-25 Assessment Health Workforce: GEN 2, pages 26-29 Priority The aim of this activity is to ensure rural and remote communities and individuals have better access to direct frontline service delivery, targeted education and information on locally accessible services with regards to; the Aim of Activity benefits of immunisation; reducing the incidence of vaccine preventable disease and reduce hospitalisations from vaccine preventable disease. This activity is commissioned to the Immunisation Hub and conducted in partnership with Adelaide PHN. This contributes to a state-wide approach to the headline indicator of improving immunisation rates. Activities include but are not limited to: 1. Targeting geographic regions of low vaccination compliance with a focus on vulnerable populations 2. Commissioning clinical activity via general practice to increase the uptake of Meningococcal B vaccine in the 0 – 4 year old cohort Description of 3. Strategizing in partnership with SA Health to respond to provider issues Activity and emergency department presentations related to low or under- immunisation children 4. Supporting the skill base of immunisation providers with commissioned targeted vaccine education to support frontline service delivery of immunisations 5. Providing information and resources that promote vaccine awareness, address vaccine hesitancy and information on access to services, including after-hours service and home immunisation services Immunisation providers, all children overdue for immunisation and all Target population individuals (specifically those with medical risk factors) who risk significant cohort illness from vaccine preventable disease. Indigenous No specific Whole of CSAPHN region Coverage Engagement with appropriate stakeholders is imbedded in the activity of CSAPHN. CF3.5 Population Health – Immunisation consultation includes, but is not limited to; Immunisation Hub, State Health, Country Health SA, Adelaide PHN, Aboriginal Health Council SA, local Aboriginal Community Controlled Consultation Health Organisations, immunisation providers, general practice and pharmacy. This consultation is augmented by consultation with Clinical Council/s and Community Advisory Committee/s. 24
Immunisation Hub, State Health, Country Health SA and Adelaide PHN. Collaboration Provide the anticipated activity start and completion dates (including the planning and procurement cycle): Activity start date: 1/07/2019 Activity end date: 30/06/2021 Activity milestone details/ Duration If applicable, provide anticipated service delivery start and completion dates (excluding the planning and procurement cycle): Service delivery start date: July 2019 Service delivery end date: June 2021 1. Please identify your intended procurement approach for commissioning services under this activity: ☐ Not yet known ☒ Continuing service provider / contract extension ☐ Direct engagement. If selecting this option, provide justification for direct engagement, and if applicable, the length of time the commissioned provider has provided this service, and their performance to date. ☐ Open tender ☐ Expression of Interest (EOI) Commissioning ☐ Other approach (please provide details) method and approach to 2a. Is this activity being co-designed? market Yes 2b. Is this activity this result of a previous co-design process? Yes 3a. Do you plan to implement this activity using co-commissioning or joint- commissioning arrangements? Yes 3b. Has this activity previously been co-commissioned or joint-commissioned? Yes 1a. Does this activity include any decommissioning of services? Decommissioning No 25
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