People Watch Edition 3 - November 2018 - EY
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People Watch Edition 3 November 2018 People Watch is a quarterly publication. We cover the latest people-related updates, cross-border challenges and remuneration and tax trends. In this issue: • Employment Legislation – Change is the only constant • Building high performing teams • Upcoming changes to tax compliance – understanding your obligations and risks as an employer • Maday v Avondale College Board of Trustees (Employment Relations Authority) • The difficult link between performance management and mental health • Agile Manifesto – Frequently asked questions • High Court full bench provides guidance on health and safety sentencing • Resourcing talent from an international labour pool People Watch is a publication produced by EY People Advisory Services. For People Advisory Services, building a better working world means helping to solve complex industry issues and capitalising on opportunities to help clients grow, increase and protect their business.
Employment Legislation — Change is the only constant shorter variation of their working arrangements. Examples of Equal pay. In January 2018, the Government reconvened One of the major tension points between business • Inserting a definition of wages as including the amounts payable variation requests include: a change in the hours, days or place the Equal Pay Working Group, which provided further and the coalition Government has been uncertainty for time, piece work, or by way of commission. of work, an alteration of their duties and the extent of the contact recommendations in February 2018. New legislation was over labour relations policy. Nearly one year into Minimum wage. The adult minimum wage rose to $16.50 on details they must provide to the employer. introduced in September 2018, which uses the existing collective the new Government, where are we heading on the 1 April 2018 and is set to rise to $20 by 2020. This combined bargaining framework in an effort to make it easier to raise Employers may require “proof” of the domestic violence prior to with the compression effect on wage earners slightly above the and resolve pay equity and equality claims from employees. In employment front? granting leave or changing working arrangements. Proof is not minimum, the impact of the living wage movement, equal pay addition, a number of large Government settlements have been defined in the Bill but may include medical or Police certificates, Most aspects of our minimum employment standards from min- claims in a variety of industries and skills shortages means that reached with workers in the care, mental health, education or a self-declaration. imum wage to fair work agreements have changed, or have upwards wage pressure is set to remain for the near future. support and social work sectors, receiving pay increases of up to change flagged. Some of the major changes include: The Bill is representative of a wider move towards allowing 30% for over 60,000 workers. Minimum wages has also been an area of enforcement focus by employees to bring their whole selves to work, seeing Employment relations. On 7 September 2018, the Select Com- MBIE. In a recent example, an employee of a large multinational Wider trends diversity as being wider than gender or racial differences, mittee reported back on the Employment Relations Amendment company receiving a salary of $37,500 worked over and above The key theme that draws these changes together is the challenge and a recognition that for some employees, work can be the Bill, the landmark employment legislation introduced by the La- her contracted hours of 90 per fortnight in some pay periods. of creating the right balance between protecting the rights of our only place they feel safe. bour-led government. Disappointingly for many businesses, the re- Because her salary was so close to the minimum wage it meant low wage vulnerable workers and narrowing the wealth gap, while port does not alter the thrust of the new legislation, which pro- that she was below the minimum wage for those pay periods. The Holidays (Bereavement Leave for Miscarriage) allowing both employers and workers to embrace the efficiencies poses changes such as limiting 90 day company was ordered to pay the employee $3,500 and was stood Amendment Bill. A private member’s bill from Labour MP Ginny and flexibility that technology will bring to our workplaces in the trial periods to small employers, restoring reinstatement as the down from hiring migrant workers for a period of 12 months. This Anderson (the Holidays (Bereavement Leave for Miscarriage) coming years. Linked to the desire to embrace flexibility is an primary remedy for unjustified dismissal, reinstating set rest case serves as a strong reminder that even salaried employees Amendment Bill) was drawn from the ballot in August. If passed, acknowledgment of the benefits to be gained across all areas of and meal breaks, and restoring a large number of collective are entitled to receive the minimum wage for each hour that they this will provide three days’ paid bereavement leave to a mother business from health and safety to performance and retention, bargaining rights. work. We would encourage employers with salaried workers at and her partner or spouse in the event of a miscarriage. Given the of involving workers in decision making processes and embracing the lower end of the scale to keep accurate time records so that, Bill states that bereavement leave will be given for the unplanned diversity in all its forms. Instead, the Select Committee recommends a number of relatively where applicable, top up payments can be made or time off in lieu end of a pregnancy by way of the death of the foetus, the Bill minor changes to the Bill, including: Although not all business sectors agree with the changes provided to ensure that minimum wage obligations are met and presumably also covers stillbirths, which is defined in the Births, • Altering the grounds under which employers do not need to give Deaths and Marriages Registration Act 1995 as occurring from proposed, the Government has made significant progress in compliance can be demonstrated. union information to employees and ensuring the employer’s the 20th week of pregnancy. It remains to be seen how employers implementing its labour relations agenda over the last 12 months. costs in providing information about the union to prospective Parental leave. Government paid parental leave was extended to will be expected to manage, the crossover between this leave and It will remain to be seen whether it delivers the long-term employees are borne by the union 22 weeks from 1 July 2018, with a further increase to 26 weeks parental leave or sick leave. impact sought. flagged to come into force by 2020. In addition to this, Best Start • Clarifying the ability for employers and employees to be able to Holidays Act taskforce. The Government appointed taskforce tax credits were introduced from 1 July 2018, with the first year negotiate terms and conditions that are more favourable than to review the Holidays Act 2003 released an issues paper for of credits not being income assessed. those included in a collective agreement, even during the 30 public consultation in late August 2018. Some of the key issues day period when non-union members are given the same terms Domestic Violence. Green MP Jan Logie’s private members’ identified include clarification around what should be included and conditions that they would receive if they were part of a bill, Domestic Violence – Victims’ Protection Bill, passed its in ordinary weekly pay and gross earnings, tricky issues involved collective agreement third reading in July, and will come into force on 1 April 2019. in the calculation of ordinary weekly pay and average weekly Employers will be required to provide up to 10 days’ paid leave per Christie Hall, New Zealand Law Leader, • Compensation for those employees unable to take rest and meal pay, and clarification of how to define irregular employment, Employment and Health & Safety Law Leader breaks who are paid variable rates is to be calculated on the year to employees if they, or a child in their residence, is affected an otherwise working day and an ordinary working week. William Fussey, Senior Solicitor, basis of the amount they would have earned during a rest or by domestic violence, regardless of when it occurred. Employees The Taskforce is expected to report back with its findings and Employment and Health & Safety Team, EY Law meal break affected by domestic violence may also request a 2-month or recommendations by mid-2019. 2 | People Watch Edition 3 November 2018 People Watch Edition 3 November 2018 | 3
Building high performing teams Three areas that can help overcome this conundrum: Focus attention on stability: taking the time to select team Is your organisation members who will stick by each other through the highs and using High Performance lows. It takes months to create a high performing team. If members often come and go, or are not present and the only in a promotional context, real improvements come from strengthening the inter team relationships, forming a high performing team becomes almost rather than a performance- impossible. Selecting the right people at the start is fundamental based one? to high performance success. Value Cohesion: Cohesion doesn’t happen overnight and there is always a danger that when attempts are made to create cohesion it can have the opposite effect. This notion amplifies the Definitions of High Performance vary greatly across importance of stability - teams with high trust that possess strong organisations, cultures, and industries. There is bonds between individuals are generally built up over a long period of course no such body as a High Performance of time through experiences. Often these experiences enable Association who monitors and accredits according individuals to assist others and also be assisted. Good cohesion to a set of high performance criteria. There are no exists when there is a free stream of information and trust inspectors who audit organisations and rubber stamp amongst team members, thus increasing performance. an organisation as ‘high performing,’ and there is Focus on growth of team in individual performance certainly no agreed metrics that give one organisation management: With the increasing complexity of work where no one person has all the knowledge needed to solve problems, the moral ‘high performing’ ground over another. the rise of multidisciplinary work groups is on the rise. Individual So why has it become common for organisations to use this performance management that has a focus on how an individual terminology so interchangeably in a business context? It is now contributes to the growth of a team is becoming more common. popular to lay claim to having business teams who are being One on one meetings can be used to discuss individual’s habits or striving toward or delivering High Performance outcomes and behaviours and how they affect the team. It is also a chance for their customers. Yet often this may not be the case. A team to provide two way constructive feedback on team dynamics and can be defined as “an interdependent group of individuals what can be done better. The key opportunity is for an individual who share responsibility and a common goal.” So what are the to better understand their value to the team and how that fundamentals that shift this group of individuals to be classed a contributes to high performance team outcomes. ‘high performing team?’ “Like any good performance the hard work is in the preparation”, therefore designing the team for Forming a high performing team takes time. There is certainly high performing success needs to be deliberate. It is not a one no arrival point. Sustaining a high performing team needs off proposition either, it is any everyday commitment to enhance to be a daily proposition for organisations in order to have performance. This is where a number of teams fall short – the substance behind the rhetoric. A focus on stability, cohesion and endeavour is right, the commitment at the start is right, but the performance management will help provide a foundation to build a daily commitment wanes overtime and individuals settle for being team into a high performing one over time. just a “team,” because sustained high performance involves a lot of uncomfortableness. This is where the gap between what teams aspire to do and what teams do in reality exist. It is also why it is easy to promote the aspiration, but fall short on the realities of what it takes to be a high performing team. Meredith Wilmot, Director, People Advisory Services Josh Blackie, Manager, People Advisory Services 4 | People Watch Edition 3 November 2018 People Watch Edition 3 November 2018 | 5
Upcoming changes to tax compliance — understanding your obligations and risks as an employer The new regime – Inland Revenue is automating Enhancements to year-end tax filing for employees Where employee earnings have been reported incorrectly, Employers who have not reviewed their payroll systems and Earlier this year the Government enacted legislation introducing Significant changes are proposed to simplify the year-end tax filing this is likely to result in employees year-end tax positions processes recently, or have any concerns with their current payday reporting which requires employers to comply with a obligations for individuals. In place of personal tax summaries being incorrectly calculated. This represents a significant risk payroll reports, should proceed with performing an in-depth significantly different payroll reporting system from 1 April 2019. and IR3 returns, Inland Revenue will automatically generate to employers in both employee confidence and unexpected review before 1 April 2019. With only six months until these “pre-populated accounts” for individuals. These pre-populated compliance costs, and places a heavy reliance on employers to get changes come into force, there is not much time to ensure the The Government has also introduced the Taxation (Annual Rates it right the first time. payroll reporting is in order. accounts will be based on income information reported to Inland for 2018-19, Modernising Tax Administration, and Remedial Revenue including employee earnings under the new payday Matters) Bill. The Bill contains proposals that will take effect reporting regime. from 1 April 2019 and will revolutionise the way Inland Revenue assesses an individual’s year-end tax position. Under the proposed changes Inland Revenue will alert Individuals of their year-end reported income and where necessary will With both these changes, the Government is implementing its request further information to enable Inland Revenue to calculate previous announced intentions to modernise the New Zealand tax the year-end tax position. For individuals with employment Register: EY Payday reporting workshop series system, following the recent transformation by Inland Revenue income only, refunds or tax to pay amounts will be calculated of its processing systems. Employers need to be fully aware of Payday reporting workshop series automatically and an actioned accordingly. the interplay between these two legislative changes and the risks A half-day deep dive workshop for payroll managers and operators, they represent. What does this mean for employers? focusing on the steps to take to practically prepare your business Reviewing the payroll reporting landscape from 1 April 2019 As employers will be the point of origin for employment Is your business for the 1 April Payday changes. As most employers will already know, the new payday reporting information reported to Inland Revenue, there will be a substantial reliance on employer payroll processes and systems to ensure data ready? Christchurch rules become mandatory from 1 April 2019. Under payday Tuesday, 11 December 2018 employees year-end tax positions are accurately calculated. reporting, most employers will be required to electronically submit This is likely to give rise to greater scrutiny by Inland Revenue of Wellington their payroll information to Inland Revenue within two working employers’ payroll reporting systems and processes. Employers Wednesday, 12 December 2018 days. Currently as a result of these changes, employers will need will need to satisfy Inland Revenue their payroll systems and to ensure the following: Auckland processes are configured correctly and are capturing all the • W ► age codes are configured correctly; necessary information required by Inland Revenue. Thursday, 13 December 2018 • P ► ayroll systems are capable of processing and reporting From 1 April 2019, Inland Revenue will have the capability to information in the specified timeframe; and digitally analyse payroll data and identify anomalies in reported • There are adequate processes ensuring that payroll reporting employee earnings and related information. Compounded with requirements are adhered to. the shortened reporting time frame, employers will no longer ©2018 Ernst & Young New Zealand. All Rights Reserved. ED None. These changes highlight the need for employers to be able to be able to rely on previous methods for correcting payroll accurately report payroll information in a short period of time. reporting errors. Payday reporting will also present additional challenges for employers who make out of cycle payments and who are required Hamish Robertson, Manager, People Advisory Services to report employee share scheme benefit income. Emma Pennington-Foley, Senior Manager, People Advisory Services Graeme Knapp, Executive Director, People Advisory Services 6 | People Watch Edition 3 November 2018 People Watch Edition 3 November 2018 | 7
Maday v Avondale College How do you put a monetary Awards have been slowly trending upwards over the past five years, with average awards increasing from $7,000 up towards $10,000. The Chief Judge of the Employment Court recently de- Board of Trustees valuation on the emotional cost of an unjustified scribed awards of $10,000 - $50,000 as being moderate, with high awards sitting above $50,000. A recent case in the Employ- (Employment Relations Authority) ment Relations Authority (ERA) demonstrates that this trend is also holding true at the higher end of the scale. dismissal? This question has Catriona Maday was a high school teacher who was the subject of been in the spotlight recently student complaints. The Board of Trustees subsequently decided to implement a competency programme, and then initiated as pressure has come on the a formal process, on the basis of the allegations alone. The employment jurisdiction to whole timeline took place over the period of more than a year, culminating in dismissal. increase awards for hurt and The ERA held that Mrs Maday had been unjustifiably humiliation following two disadvantaged and unjustifiably dismissed. The school did not tell Mrs Maday the identity of the complainants, did not promptly awards around the $100,000 inform her of most of the complaints, did not adequately mark in the Human Rights investigate the allegations, and did not supply her with sufficient details of the allegations. The ERA also found that a fair and Review Tribunal. reasonable employer, having conducted a proper investigation, could not have concluded that Mrs Maday had failed to meet the appropriate professional standards and that dismissal was appropriate. The ERA did not consider that Ms Maday had contributed to her dismissal. In deciding the quantum of the hurt and humiliation award, the ERA used a banding approach, similar to that previously used in the Employment Court decision in Waikato District Health Board v Archibald. Mrs Maday had been diagnosed with a form of post-traumatic stress disorder; her health, well-being and confidence had been negatively impacted; and on one occasion her blood pressure was so high that she had to remain at the school’s health centre until it dropped sufficiently to enable her student son to be called to drive her home. She was viewed by the ERA as having suffered hurt and humiliation at the high end of the mid-range. As a result she was awarded $25,000 for each of the unjustified disadvantage and unjustified dismissal claims, resulting in a total award for hurt and humiliation of $50,000. The ERA did not comment specifically on whether by making a separate hurt and humiliation award in respect of each grievance, there was an element of overlap in respect of the damage suffered. Accordingly, this case is an interesting illustration of both the trend towards increasing hurt and humiliation awards, and the potential for significant awards to be made where an employee claims both unjustified disadvantage and unjustified dismissal. Source: Maday v Avondale College Board of Trustees (2018) NZERA Auckland 131 Christie Hall, New Zealand Law Leader, Employment and Health & Safety Law Leader William Fussey, Senior Solicitor, Employment and Health & Safety Team, EY Law 8 | People Watch Edition 3 November 2018 People Watch Edition 3 November 2018 | 9
The difficult link between Implementing performance management processes is fraught with difficulty at the best of times. Matters are Despite these steps Ms H continued to display obvious signs of heightened anxiety. The employer’s belief that Ms H’s reactions performance management and were due to a discomfort around being performance managed further complicated when the employee involved is failed to appreciate they were a symptom of her anxiety disorder. suffering genuine mental health issues and these are Early in the process after Ms H has disclosed her medical linked to both the performance and the performance mental health issues, the employer considered obtaining medical evidence as management process. to her condition and the steps required to safely manage her performance in the circumstances, but ultimately, the employer With an employer’s duty to ensure a safe workplace (including did not seek that advice. safeguarding mental health) becoming an increasing area of focus, the recent Employment Court case of FGH v RST provides The Employment Court found that the performance management a good description of the steps employers are expected to take to process, which took place over a seven month period, had manage these situations. become oppressive in the circumstances: it was being used in an attempt to control adverse behaviour arising from Ms H’s ADD We note that the names of both the employer and employee in condition and anxiety. It was also entirely foreseeable that Ms H’s this case are suppressed. anxiety disorder would cause her to react adversely if the formal Ms H, an employee of a government organisation, was undergoing processes were maintained. The Court held that to commence and a performance management process. She had informed her maintain disciplinary processes, in the absence of steps to obtain employer that she suffered from ADD, was having trouble adequate medical advice, was not action that could be expected of sleeping, and was on medication to treat anxiety. Ms H raised an a fair and reasonable employer in the circumstances. unjustified disadvantage grievance claiming that her employer The court rejected another of Ms H’s unjustified disadvantage had failed to provide a safe environment when dealing with her claims, finding that the employer’s expression of free and frank performance issues. She also raised an allegation of bullying. concerns did not constitute bullying. Although the performance The Employment Court upheld the disadvantage claim on management process was described as “tenacious”, it was not the basis that Ms H’s employer did not meet its statutory and hostile or unprofessional. contractual obligations to provide a safe and healthy work Key takeaways environment. The employer had taken a number of steps in managing Ms H’s illness including: Where managing employee performance, employers are expected to react fairly and reasonably to the situation presented to them, • Providing extended timeframes to respond to including the mental state of the employee. performance concerns Where there are mental health issues that may affect either • Providing EAP counselling performance itself or the employee’s response to a performance • Allowing breaks to attend the gym; and management process, the employer should consider how these • Providing support from business coaches. issues may best be dealt with to avoid causing further harm to the employee. Independent medical advice may be required. Throughout the process the employer will be expected to continue to monitor the situation and to react appropriately to any deterioration in the employee’s condition, including potentially suspending the process while additional medical advice is sought or while steps are taken to stabilise the employee’s condition. Source: FGH v RST [2018] NZEmpC 60 Christie Hall, New Zealand Law Leader, Employment and Health & Safety Law Leader William Fussey, Senior Solicitor, Employment and Health & Safety Team, EY Law 10 | People Watch Edition 3 November 2018 People Watch Edition 3 November 2018 | 11
Agile Manifesto — Frequently asked questions What is the agile manifesto? How are organisations applying it? What can we learn from others who have embarked on Agile journey? During our July People To address some of the challenges faced by software developers in 2001 a group defined a manifesto for encouraging better ways Some are moving to Agile in selected parts of their organisations, this has generally been for specific projects wanting to experience Regardless of whether organisations implement Agile on a project Watch Seminars in Auckland, of developing software. The four values that underpinned this and test aspects of Agile. Particularly as a tool to break down work basis, or organisation wide, the idea of working in small, cross- Agile Manifesto have started to permeate across other business into sprints and deliver iterative outputs. Others are truly using functional units seems to resolve issues far more quickly than Wellington and Christchurch we functions to coordinate and deliver work effectively, these include: Agile methods to transform and are applying it organisation wide. in the past. Employing these contemporary methods will enable had unprecedented numbers • Individuals and interactions over processes and tools. What does scaled Agile typically look like? organisations to respond to the increasingly competitive and rapidly changing environment. of people attend wanting to • Working product over comprehensive documentation. • Customer collaboration over contract negotiation. ‘Agile at Scale’ is the broad terms used when an organisation chooses to take Agile beyond a pilot or particular project team to understand more about Agile. • Responding to change over following a plan. the broader. This may involve multiple teams working on multiple products across an organisation. 49% of agile enterprises today Do you have a question about Agile? Based on the level of follow up Where are we seeing Agile being implemented outside of Software Development? are using or actively considering a framework for scaling. Success in moving to scaled Agile typically involves the organisation Please feel free to get in touch with Josh Blackie at we have had, we are seeing a Organisations from a diverse range of industry sectors outside having a transformative ambition and strong sponsorship. This is Joshua.blackie@nz.ey.com number of organisations of technology either have or are seriously considering moving to Agile ways of working in an attempt to become more agile. underpinned by significant investment in upskilling the workforce in these new ways of working and strong focus on leadership thinking about Agile and A high profile example of this in the New Zealand market is Spark. capability to really ‘push the envelope’ in thinking differently about people practices. We are seeing it working in other areas and functions, from wanting practical insight into the manufacturing to product development to marketing, and now What does this mean for the leaders and HR professionals Source: June 2006 - Gartner Report on Market guide for Enterprise Agile Frameworks. “how” of Agile. its transforming how organisations hire, develop and manage their people. charged with leading this transformation? A large number of the challenges arising from pursuing an Agile Why are organisations pursuing this way of working? way of working are people-related, as it requires a culture and Rapid innovation is becoming a strategic imperative in today’s capability transformation. There are also opportunities for the HR Our Agile services team answered a wide variety of questions from world. Agile working allows organisations to deliver something function themselves to consider applying Agile ways of working to attendees across the three centres, so we thought it would be of value to the business and to the user faster. This delivery themselves. useful to replay some of those burning questions that people have about Agile and its potential benefits for organisations. generates insight and feedback to iterate and continually improve an offering with the customer at the core. Furthermore, organisations are pursuing greater speed to market, increased time to value for customers, increased efficiency, the ability to respond more effectively to complexity and reducing predictability. A bi product of all this is having more engaged teams who are learning and delivering in a sustainable way. Meredith Wilmot, Director, People Advisory Services Joshua Blackie, Manager, People Advisory Services 12 | People Watch Edition 3 November 2018 People Watch Edition 3 November 2018 | 13
High Court full bench provides guidance on health and safety sentencing The High Court has determined that the correct approach to • The third step is a new step requiring the sentencing court to The Court was critical of the levels of discount applied by the sentencing under the HSWA now requires a consideration of consider whether any further orders are required. The addition District Court for mitigating factors. Usually a 25% discount from With a six-fold increase in four steps: of this step is to take into consideration the potential imposition the starting point is applied for an early guilty plea, together penalties being brought in • The first step is to assess the amount of reparation, which is of orders that were not available under HSWA’s predecessor, such as adverse publicity orders or health and safety with a further discount of up to 30% if the defendant has made voluntary payments to the victim, taken steps to ensure the the amount payable to the victim directly. The Court noted that by the Health and Safety at the increase in fines under HSWA should not have any impact on project orders. event will not recur or has not had previous conviction. The High Court considered that a 30% discount should only be awarded Work Act 2015 (HSWA), a key levels of reparation, because the level of harm to victims under HSWA has not changed. • The final step involves making an overall assessment of the in exceptional cases, where the defendant had gone above and proportionality and appropriateness of all the penalties imposed question has been whether the • The second step is to assess the quantum of the fine imposed. in the preceding steps. In its judgment, the Court also made beyond, following the event. courts would simply increase To assist with this, the Court has set out a four band approach as below, considering aggravating and mitigating factors reference to the fact that a defendant’s ability or inability to pay would be a consideration at this stage. For clarity, the Court The Court did not criticise the District Court’s approach to assessing ability to pay a fine, which has seen a number of fines fine levels by six, or whether a also indicated that reparation would not be affected here, under HSWA significantly reduced. The District Court has taken rather it would only be the fine and other components of the the approach that only in an extreme case should a fine for a more nuanced approach would overall penalty. health and safety breach put a company out of business. This is in be adopted. Culpability level Starting point for fine some contrast to the Taskforce that gave rise to the HSWA, which indicated that “profit gained in the context of causing reasonably preventable harm to workers is ill-gotten gain” and, businesses Low culpability Up to $250,000 that could not operate safely ought to be put out of business. Under the previous legislation, the courts used a three step The High Court’s decision provides clarity around the level of approach to sentencing and assessed offending against three Medium culpability $250,000 to $600,000 fines that can be expected from the District Courts in future cases culpability bands – low, medium and high. Since the HSWA came and confirms the sentencing methodology that will be applied. into force, the District Court has adopted a range of approaches. High culpability $600,000 to $1,000,000 It remains clear that under the HSWA we will continue to see a In a large number of cases, the initial fines have been significantly significant uplift in fines and, coupled with a likely reduction in reduced due to financial hardship. Reductions of up to 50% off the the mitigation discounts, these fines are likely to have a material initial starting point to account for mitigating factors have also Very high culpability $1,000,000 + financial impact on businesses sentenced under the HSWA. been a feature. Source: Stumpmaster v WorkSafe New Zealand (2018) NZHC 2020 Christie Hall, New Zealand Law Leader, Employment and Health & Safety Law Leader Frank Peters, Associate, Employment and Health & Safety Team, EY Law 14 | People Watch Edition 3 November 2018 People Watch Edition 3 November 2018 | 15
Resourcing talent from an international labour pool Away from the cities Resourcing talent from an In a market like NZ, all businesses will have to consider whether they source talent from outside of the country where they have INZ and the Government have a targeted immigration program to encourage international talent and business to recruit into international labour pool growth targets beyond organic. This however presents challenges locations in New Zealand outside of major cities, stimulating and can cost time and money not applicable in the ordinary course business in regional NZ. This presents an opportunity for of hiring in New Zealand. businesses operating around the country, or willing to support flexible working arrangements with their recruits. When recruiting internationally, there are technical considerations for businesses to ensure the role and candidate will meet Traditional hubs such as Auckland, Wellington or Christchurch immigration requirements. Additionally, factors such as travel are not always preferred by those relocating to New Zealand, expenses, relocation packages and candidate suitability all need with many looking to relocate (amongst other reasons), to to be taken into account. Applicants from certain countries move away from large cities to more regional settings. Cost of where regulations are more stringent may also slow down the living is also typically lower in regional locations which can be a recruitment process. powerful bargaining tool if looking to recruit into the country in a competitive market. Due to this complexity, expectations for timeframes, including assistance from third parties and Government processing should As such, businesses should focus on growing markets in their all be factored in for a successful application process and arrival in value chain and consider the availability of flexible working New Zealand. arrangements if a candidate would like to work in New Zealand but is not attracted to the cities. There are several avenues through But what of the bigger picture for businesses recruiting immigration application processing to flexible employment international talent into New Zealand? arrangements to enable this. Investing in the right candidate Right people, right place, right time, right cost International relocations can be expensive, and significant With so much to think about, it is important to step back from investments of time and money need to pay dividends. So how your recruitment and workforce planning programs to consider do employers get the best out of their international talent, in the the opportunities that exist for businesses through the right short term and in a lasting sense? international appointment. Almost all employers seek to demonstrate diversity in their With such an investment in any international recruitment, workforce, one measure for which can be the integration of businesses are realising more and more the need to think beyond overseas talent with local colleagues. Internationally diverse the employee “hitting the ground running”, and think about the workforces typically demonstrate different perspectives, long term strategy and benefits to the company. innovative thinking, and have opportunities to challenge each other, exchange refreshing experiences and skillsets. However very few employers measure the contributions of overseas talent to their business specifically, in a short term sense, but also throughout an international appointment in NZ, and even beyond repatriation. How can businesses ensure good ideas or initiatives stay with the business after international talent has left NZ? Can businesses design relocation packages or structure incentives with a view to integrating the benefits of international talent in the country in a long term sense, or even seek to localise the employee in the country, or keep them beyond a scheduled repatriation date. Michael Harper, Director, People Advisory Services Kristy Verster, Senior Manager, People Advisory Services 16 | People Watch Edition Edition 33 November November2018 2018 People Watch Edition 3 November 2018 | 17
Contacts Rohini Ram People Advisory Services New Zealand Leader People Advisory Services Tel: +64 274 899 917 rohini.ram@nz.ey.com Workforce Advisory Una Diver Meredith Wilmot Partner Director People Advisory Services People Advisory Services Tel: +64 276 20 10 56 Tel: +64 2167 9963 una.diver@nz.ey.com meredith.wilmot@nz.ey.com Jason Blackmore Joshua Blackie Senior Manager Manager People Advisory Services People Advisory Services Tel: +64 21 534 668 Tel: +64 27 2626 555 jason.blackmore@nz.ey.com joshua.blackie@nz.ey.com Employment and Mobility Graeme Knapp Michael Harper James Barlow Executive Director Director Senior Manager Tel: +64 274 439 849 People Advisory Services Tel: +64 274 899 099 graeme.knapp@nz.ey.com Tel: +64 27 246 3854 james.barlow@nz.ey.com michael.harper@nz.ey.com Immigration Kristy Verster Senior Manager People Advisory Services Tel: +64 21 226 5723 kirsty.verster@nz.ey.com Employment Law Christie Hall Frank Peters Director Manager EY Law EY Law Tel: +64 2187 2596 Tel: +64 9 348 8089 christie.hall@nz.ey.com frank.peters@nz.ey.com 18 | People Watch Edition 3 November 2018 People Watch Edition 3 November 2018 | 19
EY | Assurance | Tax | Transactions | Advisory About EY EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. EY refers to the global organisation, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organisation, please visit ey.com. © 2018 Ernst & Young, New Zealand. All Rights Reserved. APAC No. NZ0000098 PH10097203 ED None This communication provides general information which is current at the time of production. The information contained in this communication does not constitute advice and should not be relied on as such. Professional advice should be sought prior to any action being taken in reliance on any of the information. Ernst & Young disclaims all responsibility and liability (including, without limitation, for any direct or indirect or consequential costs, loss or damage or loss of profits) arising from anything done or omitted to be done by any party in reliance, whether wholly or partially, on any of the information. Any party that relies on the information does so at its own risk. ey.com
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