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Payments Powering Platforms TRACKER™ APRIL 2018 GODADDY TURNS TO INTEGRATED PAYMENTS TO POWER SMBS How GoDaddy is powering customers’ payments Mastercard, MegaFon collaborate on Find the top providers in our Tracker new mobile apps Scorecard – p. 6 (Feature Story) – p. 10 (News and Trends) – p. 16 powered by
Table of Contents PAGE What’s Inside 03 A look at the quickly evolving payments platforms ecosystem, including how new digital and mobile payments platforms are helping boost online sales in developing economies PAGE Feature Story 06 Greg Goldfarb, vice president of product and eCommerce for GoDaddy, on how the company works to help its SMB customers keep up with larger competitors through new payment acceptance tools PAGE News and Trends 10 Payments processing giants Discover, Mastercard and Visa announce new platform partnerships, and plenty of other recent headlines from around the Payments Powering Platforms space PAGE Methodology | Top Ten Rankings 14 Best of the bunch See which companies are on top and how they got there PAGE Scorecard 16 The results are in. See this month’s top providers PAGE About 71 Information on PYMNTS.com and WePay ACKNOWLEDGMENT The Payments Powering Platforms Tracker™ is powered by WePay, and PYMNTS is grateful for the company’s support and insight. PYMNTS.com retains full editorial control over the findings presented as well as the methodology and data analysis. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 2
What’s Inside C an digital payments be the key to unlocking basic move is designed to give the country’s online economy a utilities for remote populations? jumpstart. More than 110 million Africans live “under As mobile and online payments platforms continue to the grid,” according to recent reports, meaning they expand their influence, companies around the world have live directly below existing infrastructure and utilities recently looked to debut new solutions and offerings to like electricity but lack access. Now, digital payment keep up with the pace of the payments evolution. platforms are promising to bridge that gap. A look around the Payments Powering Platform This includes a recent partnership between Kenyan solar world energy company M-KOPA and payments processor Platform-powered payments are also coming to the Mastercard. The pair will use Mastercard’s Masterpass insurance industry. mobile payments platform to help East African residents afford and access solar power and other basic utilities. Insurance provider Allianz Partners recently announced it is working with payments processor Visa to create a new Africa isn’t the only region seeing improvements, payment solution, Allianz Prime, allowing customers to however. Digital payments platforms are also helping make insurance payments on their mobile devices. The to revolutionize the ways consumers worldwide pay for app will also help them earn rewards as part of Visa’s utilities and day-to-day purchases. Wirecard-run loyalty program, and includes a smart In Vietnam, for example, digital payment volume jumped spend tracker to help manage accounts and expenses. by 22 percent in 2017, according to Vietnamese online Social messaging service WhatsApp is also foraying into news source VnExpress. Its consumers spent more than mobile payments. $6 billion via digital payments platforms that year, and growth is expected to continue to climb in the coming The company recently announced it is adding payments years. In fact, total volume is projected to hit $12.3 billion to its messaging app, which is especially popular among by 2022. Indian consumers. Its person-to-person (P2P) payments feature will be based on the Indian government’s Perhaps inspired by digital payments platforms’ success Universal Payments Interface (UPI), and the app will soon in other countries, Saudi Arabia recently announced support in-store payments through QR codes. that its mada domestic payment network is partnering with Mastercard to enable online payments via the Google is also getting in on the platform payments latter’s Payment Gateway Services technology. The game. It recently announced that its Google Pay mobile wallet can be used to pay for tickets for the Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 3
Las Vegas Monorail. In a blog post, group product feature story (p. 6), Goldfarb gives PYMNTS an inside manager for Google Pay Prakash Hariramani said the Las look into how the company is providing small businesses Vegas Monorail is already powered by NXP’s MIFARE and their customers with all the payment tools and contactless technology, enabling it to accept digital features needed to compete in the digital age. payments for tickets. Payments Powering Platforms April Updates To find more on the latest platform payments solutions We’ve profiled more than 100 players in this issue of the from around the industry, check out the Tracker’s News Tracker, including four new additions: BitPesa, Dream and Trends section (p. 10) Payments, Electronic Payments and Tipalti. Why GoDaddy is turning to payments to help boost SMBs No matter the industry, small and medium-sized businesses (SMBs) need an efficient, easy way to accept and process payments. As it turns out, those payments can often be the difference between their being able to compete with industry giants or failing to get off the ground. Development platform provider GoDaddy is looking to provide SMB owners with the payment tools to grow their companies, according to Greg Goldfarb, vice president of products and eCommerce. In an interview for this month’s Payments Powering Platforms Tracker Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 4
What’s Inside 5 Five Fast Facts Percentage of Chinese travelers who would 91% spend more with overseas merchants if they accepted Chinese mobile payment platforms 70 Projected number of payments made using online platforms by 2022 billion $3.3 Anticipated value of remote payments spend for digital and physical goods trillion 39.1% Projected CAGR of the mobile payment platforms market by 2020 726 Predicted number of transactions made through digital payment methods by 2020 Billion Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 5
GoDaddy Turns To Integrated Payments To Power SMBs Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 6
FEATURE STORY “We serve a very broad range of different types of small businesses or people who are in the start of creating businesses.” GREG GOLDFARB vice president of products and eCommerce at GoDaddy Whether they’re hairdressers that are wizards with a that can display their latest styles and carpenters must razor and shears, clothing designers with a knack for create an online presence to help them stand out and new looks or carpenters with all the tools of the trade, all find work in, well, woodworking. small businesses need to get paid. To help address these challenges, development platform While SMB owners may be masters of their crafts, few providers are working to integrate one-touch payments are experts in efficiently resolving their payments pain on SMB websites, enabling companies to better points. They need websites that offer online payment compete in the digital age. In a recent interview with capabilities to stay competitive, preferably with clean and PYMNTS, Greg Goldfarb, vice president of products simple interfaces to ensure they can quickly accept and and eCommerce at domain registrar and web hosting process customers’ payments from a range of payment platform GoDaddy, explained how the firm is looking to methods. use payments-powered products and features to stand apart from other players in the space. These small businesses may all need to get paid, but they don’t all need — or want — to get paid the same way. “We serve a very broad range of different types of small businesses or people who are in the start of creating With customer expectations on the rise, SMBs also businesses,” Goldfarb said. “So, we really try to work to need much more out of their websites than before. offer the tools that can make all different kinds of small Hairdressers want to be able to book appointments at businesses successful online.” the drop of a hat, clothing designers need an online store Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 7
Feature Story Adding payments to online stores, calendars and more GoDaddy currently serves roughly 17 million businesses around the globe, according to Goldfarb, and has customers in just about every industry. To help them grow, and help GoDaddy grow by extension, the company must provide SMBs with tools to fit their specific needs. For example, GoDaddy recently added an online appointment calendar feature to its platform, via a partnership with Square, to aid salons and other appointment-based businesses. The calendar is designed to cut down on the number of missed appointments — and associated missed revenue — by syncing with other popular calendar apps to help inform customers of their upcoming activities. “There are millions of service-based businesses [that] get Though online calendaring can help salons and other bogged down with scheduling clients,” Goldfarb said. appointment-based businesses run more efficiently, they “Missed calls, multiple emails and texts and calendar only solve part of the problem. To keep up with larger malfunctions lead to missed appointments, which directly “ competitors online, SMBs need eCommerce stores that impact their success.” are easy to navigate and help them grow beyond their storefronts. A robust online presence means it is critical for SMBs to WE WANT TO HELP be able to seamlessly accept payments online. To that ” SMALL BUSINESSES UP end, GoDaddy now enables them to integrate payments THEIR GAME SO THEY CAN OFFER THE SAME into their web interfaces, allowing customers to purchase FLEXIBILITY OF LARGER products with a single click, Goldfarb explained. The MERCHANTS IN A MUCH company’s eCommerce store platform means businesses EASIER WAY. can list up to 1,500 products with up to 10 photos per product. Payments can be made with the same payment types as can be used for online appointments. GoDaddy partners It also allows business owners to cut down on missed with Square and Stripe to accept those payments. revenue by collecting payments when customers first book their appointments. Customers can pay by credit “We want to help small businesses up their game so they card, PayPal and Apple Pay, among other methods, and can offer the same flexibility of larger merchants in a payments are processed by Square. much easier way,” Goldfarb said. “Our goal is to power an experience on a small businesses’ site that is going Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 8
Feature Story to help them win over customers, no matter where that checkout, cart abandonment reminder emails, mobile- customer is coming from or what they want to do.” friendly websites and eCommerce stores, among others. Helping small businesses grow bigger “Customer expectations are increasingly being pushed higher and higher,” he added. “That’s because of the While many of the SMBs that sign up to build an online convenience, the price, all of the factors that lead to store with GoDaddy are fledgling enterprises, most don’t the positive interactions these customers are having by plan to stay that way. shopping online — whether it’s with Amazon Prime or Entrepreneurs typically want to grow their businesses as with a small business. We want to help businesses keep big and as quickly as possible, but success and growth up with those expectations by having an interface that is come with challenges of their own. A growing company simple for business owners, but offers a robust and full requires owners to offer a wide variety of payment set of features to customers.” methods and features, particularly those that pertain to Going forward, GoDaddy will continue to come up the needs of their customers. with other new payment features and tools to help To tackle these challenges, GoDaddy works to offer small businesses grow into big ones. After all, whether tools to help SMB owners keep up with their growing they’re salon savants, fashion gurus, master craftsmen or businesses, Goldfarb said. These tools are often represent another niche entirely, everyone needs to get designed to help them compete with larger competitors paid — and fast. by offering many of the same features they offer. Along with tools like the online calendar, the company provides buy-online and pick up in-person services, one-tap Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 9
NEWSAND TRENDS Partnering providers Allianz, Visa partner for mobile payments, loyalty Allianz Partners is turning to a payments giant for help with its new mobile app. The company recently announced it is working with Visa to create its Allianz Prime payment solution, an offering that will allow customers to make insurance payments on their mobile devices and help them earn loyalty rewards through Visa’s Wirecard-run loyalty program. It will also include a smart spend tracker to help customers manage their accounts and expenses. Visa is providing security for the payment interface, contributing a digital identifier or token assigned to each The partnership was announced at the recent Mobile customer that replaces sensitive card or account details World Congress in Spain, and the services are available and protects customer data. The app is currently being as of March 1, with one major restriction: The maximum tested in Italy, according to the press release, and Allianz transfer amount is just RUB 100,000 (roughly $1,700 plans to roll it out to other markets in the near future. USD) per month. It allows subscribers to create a Mastercard, MegaFon make mobile moves virtual Mastercard bank card via the MegaFon.Bank app. The card be used to make both online and offline Visa isn’t the only payments giant looking to partner for purchases once linked to Apple Pay, Android Pay or mobile money apps. Mastercard recently announced new Samsung Pay, and customers receive 20 percent cash joint initiatives with Russian mobile phone and telecom back for every third purchase they make. Users can operator MegaFon to enable the latter’s subscribers to create up to 10 virtual cards linked to one mobile phone pay for purchases with their smartphones. Subscribers account, handing them out to family members while also link their mobile accounts to a mobile wallet through monitoring their spending. a virtual Mastercard card, and tokenize it via the Mastercard platform. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 10
News and Trends Discover, FitPay announce new partnership said. Facebook and Google are cracking down on crypto- related advertising, and the crypto space is experiencing Discover has also joined the partnership game, teaming disruption as regulatory entities take a closer look at with startup technology platform FitPay to add Discover digital currencies and the initial coin offerings (ICOs) that to its platform. The move makes Discover the third fund them. major payment network to partner with FitPay, and its capability will soon be added to the Garmin Dual Active 3 and Forerunner 645 smart watches, which began offering Industry insights FitPay last month. Online spend increase leads to Vietnam payments In a recent interview with PYMNTS, Michael and Chris platforms boom Orlando, FitPay’s co-founders, said the partnership It seems that increased use of mobile and digital will both enable device partners and end users to add payments platforms is providing a boost to developing digitized Discover cards to their accounts, and support eCommerce economies, particularly the growing online tokenization practices. FitPay is working to expand the and mobile commerce sector in Vietnam. The country’s platform to include bitcoin exchange and conversions. digital payment volume jumped by 22 percent in 2017, Its $29 Flip Internet of Things (IoT) device is in presale according to VnExpress reports, and its consumers spent with a public launch scheduled for Q2 2018. Flip has so more than $6 billion via digital payments platforms. That far met expectations despite marketing challenges, Chris growth is expected to continue in the coming years, too, with total volume projected to hit $12.3 billion by 2022. Vietnam’s payments players are looking to meet demand for digital payments as more consumers log online to make purchases. Internet company VNG, which owns popular mobile messaging app Zalo, has announced plans to install ePayment service terminals in 1,000 locations by the end of 2018, and state-owned PetroVietnam Oil has released a mobile payments platform of its own. Domestic payments provider MoMo is working to expand its offering, giving residents the ability to pay for online purchases, airline tickets, utility bills and more via its payments platform. Payments platforms power eCommerce in Saudi Arabia Meanwhile, Saudi Arabia’s domestic payments platform, mada, is seeing a rapid increase in usage, with more than 1.5 billion payments being made via the platform last year. The country’s Monetary Authority now wants Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 11
News and Trends to use the network to power eCommerce payments, Funds are then draw from a linked account. The program ATM processing and point-of-sale (POS) transactions, is currently being piloted with plans to expand it to other and mada is partnering with Mastercard to do so via its countries following the test. Payment Gateway Services technology. According to the agreement, domestic online merchants will now be able to accept mada cards as payment on their websites. The partnership is aimed at driving economic growth for the Saudi Arabian eCommerce industry, according to general director of payment systems Zaid Al Yousef, and would allow “Saudi businesses to significantly increase their eCommerce sales by offering consumers more flexibility and convenience and diversify[ing] their available payment options.” Mobile payments mean cheaper electricity in Africa Can mobile payments platforms help impoverished populations access basic utilities? That’s the plan in Africa, where reports indicate mobile payments are helping to power electricity and other utility payments in Ghana, Kenya, Nigeria, Rwanda, Tanzania and Uganda. Through a collaboration between local electric utility M-KOPA and Mastercard’s Masterpass QR capabilities, consumers in these countries are now able to pay for Mobile movements electricity as part of a “pay-as-you-go” program. WhatsApp adds P2P payments Residents do not typically have access to traditional Popular Indian social messaging service WhatsApp, is electrical services, forcing them to rely on bio and fossil adding payments to its platform. The company recently fuels such as kerosene, wood, charcoal or solar power. announced it would launch a P2P payments feature While solar power is often more reliable and cleaner than based on the Indian government’s Universal Payments other options, it requires a large upfront investment that Interface (UPI), and that it would expand its supported most residents can’t afford. The M-KOPA and Mastercard payment types by rolling out the ability to use QR codes partnership is designed to defray the cost of solar power for payments. Incorporating new payment capabilities by allowing them to pay on a rolling basis rather than up will give WhatsApp users access to additional features front. inside the app, thus incentivizing them to spend more Customers can now make regular payments to their solar time on it more often. electricity accounts by scanning a Masterpass QR code via smartphone or entering the associated merchant ID. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 12
News and Trends Other payments players in the country — including Google Pay for the service to work, and riders must hold Google’s Tez and Paytm — are also making P2P plays. their phones near the fare gate for admission. Both recently launched chat features, but WhatsApp has This news follows a February announcement that Google an advantage: It already boasts more than 200 million would launch a mobile app to help manage payments unique users. across platforms, cards and other methods. This is in Now boarding at the Las Vegas Monorail: Google addition to its plans to make Google Pay accessible to Pay all — regardless of device, shopping platform or current account on a Google property. The goal? To enable easy, Google is hopping aboard the transportation ticketing secure payments for anyone, anywhere in the digital or industry, recently announcing its Google Pay mobile physical world, and all using a single account — the holy wallet offering can now be used to pay for Las Vegas grail of modern payments. Monorail tickets. In a blog post, group product manager Prakash Hariramani said the Las Vegas Monorail is Chase lets customers buy gas from inside their already powered by tech company NXP’s MIFARE cars contactless technology, enabling it to accept digital payments for tickets. If a new integration catches on, getting out of the car at the gas station could soon become a thing of the past. Customers can now purchase their tickets online, save Shell recently announced it would expand its existing them to Google Pay and use their phones to ride, partnership with Chase Pay to allow customers to pay according to Hariramani, and all without opening the for gas from inside their cars. The companies are also Google Pay app. Users must have the latest version of offering financial rewards, including a free rewards card that provides cash-back bonuses on expenses like traveling, dining and gas as part of Shell’s Fuel Rewards Program. The expanded service is making its debut in Denver, Chicago and Dallas, and will be expanded to other markets if the integration proves successful. The partnership first launched in 2016, originally enabling customers to pay for gas at the pump using their mobile phones. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 13
Methodology | Top Ten Rankings The PYMNTS.com Payments Powering Platforms Tracker™ is designed to give an overview of the trends and activities across the B2B payments platforms delivering on those services. Companies included in the Tracker Scorecard have been scored on five primary criteria: Merchant Onboarding How flexible and fast a platform’s user experience is, and whether it includes merchant underwriting Settlement/ Payment Payouts Processing How fast a platform How fast processing is across different is, which channel and channels and payment types are payment types accepted and the PAYMENTS area it covers POWERING PLATFORMS Risk Enablement Management and Value Added and Compliance Whether a platform offers Whether a platform offers merchant/player support, security and compliance third-party features and a services dedicated point of contact Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 14
Methodology | Top Ten Rankings The Top 20 rankings represent the highest scoring companies in the Tracker’s Scorecard based on PYMNTS.com’s proprietary methodology. The methodology evaluates providers based on the speed, flexibility, processing, security, risk management, compliance, enablement and value-added services offered. 01 92 06 77 02 91 07 73 03 83 08 71 TIE 04 81 08 71 TIE 05 78 10 70 PYMNTS will periodically update scores based on new developments. If you would like your company to be considered for inclusion in the Tracker’s Scorecard, or wish to have an existing listing reconsidered for an update, please head over to our profile submission/update page. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 15
Scorecard Note: Companies are listed in alphabetical order. 52 Merchant Onboarding 12 9 8 Settlement Payment Payout Processing Risk 15 8 Enablement & Management Value Added & Compliance Company: 2C2P Founded: 2003 Headquarters: USA 2C2P is a Singapore-based payment services provider offering services for online and mobile merchants, banks and other financial institutions. 49 Merchant Onboarding 12 12 4 Settlement Payment Payout Processing Risk 6 Enablement & Value Added 15 Management & Compliance Company: 2Checkout Founded: 1999 Headquarters: USA 2Checkout is a payment platform that enables merchants to accept online and mobile payments from customers. The platform is used by over 50,000 merchants and supports transactions in 196 countries through eight payment methods, 26 currencies and 15 languages. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 16
46 Merchant Onboarding 0 4 12 Settlement Payment Payout Processing Risk 15 15 Enablement & Management Value Added & Compliance Company: Adyen Founded: 2006 Headquarters: Netherlands Adyen is a technology company that aims to provide businesses with a single solution to accept payments anywhere in the world. The company offers an end-to-end infrastructure connecting merchants directly to Visa, Mastercard and 250 other payment methods globally. 48 Merchant Onboarding 5 12 9 Settlement Payment Payout Processing Risk 7 Enablement & Value Added 15 Management & Compliance Company: Airpay Founded: 2012 Headquarters: India Airpay offers online payment gateway solutions for eCommerce and retail markets. The company’s solutions include a PCIDSS Compliant IVR Payment Gateway, along with net banking and mobile Point-Of-Sale systems. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 17
70 Merchant Onboarding 20 4 12 Settlement Payment Payout Processing Risk 25 9 Enablement & Management Value Added & Compliance Company: Amaryllis Payment Solutions Founded: 2015 Headquarters: USA Amaryllis’ customized and modular solution is intended to solve the unique business needs of each acquirer or third- party payment model, providing functionality such as instant onboarding, split payments, payout management and reconciliation. 51 Merchant Onboarding 5 15 10 Settlement Payment Payout Processing Risk 6 Enablement & Value Added 15 Management & Compliance Company: Atom Technologies Ltd Founded: 2006 Headquarters: India Atom Technologies is an omni channel payment services provider offering a range of secure, efficient payment services and solutions through online and offline platforms. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 18
34 Merchant Onboarding 0 4 2 Settlement Payment Payout Processing Risk 18 10 Enablement & Management Value Added & Compliance Company: Auction Payment Network Founded: 2010 Headquarters: USA Auction Payment Network (APN) is a provider of online payment processing solutions for online sellers. The company also offers invoicing, reporting and reconciliation services in a PCI-complaint environment. 44 Merchant Onboarding 5 12 4 Settlement Payment Payout Processing Risk 8 Enablement & Value Added 15 Management & Compliance Company: AsiaPay Founded: 2000 Headquarters: Hong Kong AsiaPay is a payment services provider, electronic payment solution and technology vendor. It focuses on integrated electronic payment processing solutions and services for banks and eCommerce businesses, including credit cards, debit cards, bank accounts and online banking, among other payment methods. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 19
43 Merchant Onboarding 5 10 8 Settlement Payment Payout Processing Risk 5 Enablement & Value Added 15 Management & Compliance Company: Authorize.Net Founded: 1996 Headquarters: USA Authorize.Net is a payment gateway service provider allowing merchants to accept credit card and electronic check payments through their website and over an IP connection. 50 Merchant Onboarding 5 12 9 Settlement Payment Payout Processing Risk 9 Enablement & Value Added 15 Management & Compliance Company: Bambora Founded: 2015 Headquarters: Sweden Bambora offers payment solutions for small and medium-sized businesses (SMBs). The company’s simple-to-launch platforms integrate with existing operations to help small businesses accept new payment types. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 20
46 Merchant Onboarding New! 12 12 6 Settlement Payment Payout Processing Risk 8 8 Enablement & Management Value Added & Compliance Company: BitPesa Founded: 2013 Headquarters: Kenya BitPesa is an online payments platform that leverages blockchain settlement to lower the cost and increase the speed of business payments to, from and within Sub-Saharan Africa. Its clients range from African businesses and multinational companies paying suppliers in China and Dubai to international remittance companies using its application program interface (API) services. The API allows for white-label payments to dozens of bank networks and mobile money operators across Nigeria, Kenya, Uganda, Tanzania, Senegal and the Democratic Republic of Congo. 54 Merchant Onboarding 12 4 8 Settlement Payment Payout Processing Risk 15 Enablement & Value Added 15 Management & Compliance Company: Bluefin Payments Systems Founded: 2007 Headquarters: USA Bluefin Payment Systems develops integrated, secure payment technologies for independent software vendors, large enterprises and small and medium-sized businesses. Also, it provides point-to-point encryption solutions. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 21
69 Merchant Onboarding 5 4 10 Settlement Payment Payout Processing Risk 25 25 Enablement & Management Value Added & Compliance Company: BluePay Founded: 2003 Headquarters: USA BluePay provides credit card payment processing services for enterprises, small and medium-sized businesses in the United States and Canada. The company also offers real-time settlement, reporting, reconciliation and security features such as tokenization and point-to-point encryption. 34 Merchant Onboarding 5 9 6 Settlement Payment Payout Processing Risk 6 Enablement & Value Added 8 Management & Compliance Company: BlueSnap Founded: 2002 Headquarters: USA BlueSnap is a global payments technology company that aims to optimize global and mobile checkout and drives higher payment conversions. The company’s Powered Buy Platform is designed to boost growth for businesses. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 22
69 Merchant Onboarding 13 7 9 Settlement Payment Payout Processing Risk 15 Enablement & Value Added 25 Management & Compliance Company: Braintree Founded: 2007 Headquarters: USA Braintree provides the global commerce tools to build businesses, accept payments and enable commerce for their users. 42 Merchant Onboarding 5 12 4 Settlement Payment Payout Processing Risk 6 Enablement & Value Added 15 Management & Compliance Company: Cardinity Founded: 2007 Headquarters: Lithuania Click2Sell offers Cardinity, a licensed payment institution regulated by the Central Bank of the Republic of Lithuania and active in the European Union. The company is registered to provide Visa Europe and Mastercard with International payment cards processing platforms in the European Union. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 23
58 Merchant Onboarding 12 9 11 Settlement Payment Payout Processing Risk 11 Enablement & Value Added 15 Management & Compliance Company: Cayan Founded: 1998 Headquarters: USA Cayan is a provider of platform payment technologies. The company works to streamline the buying process by providing credit card payment acceptance solutions for small businesses. 43 Merchant Onboarding 12 9 6 Settlement Payment Payout Processing Risk 8 Enablement & Value Added 8 Management & Compliance Company: Chargebee Founded: 2011 Headquarters: USA Chargebee is a subscription management and recurring billing platform. The company’s solution enables users to send invoices as well as manage and analyze their eCommerce businesses. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 24
60 Merchant Onboarding 20 9 7 Settlement Payment Payout Processing Risk 9 Enablement & Value Added 15 Management & Compliance Company: Chargent Founded: 2012 Headquarters: USA Chargent develops payment applications and gateways. The company’s products include Payment Processing for Salesforce a payments application on the Salesforce AppExchange. Chargent offers credit card and ACH acceptance and offers recurring billing, and customer data management features. 65 Merchant Onboarding 20 4 6 Settlement Payment Payout Processing Risk 25 10 Enablement & Management Value Added & Compliance Company: Charity Checkout Founded: 2009 Headquarters: UK Charity Checkout is a social enterprise that offers customized payment processing systems, websites and fundraising platforms for its clients across the U.K. The company has helped charities raise over £9 million in online donations. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 25
32 Merchant Onboarding 0 9 8 Settlement Payment Payout Processing Risk 15 Enablement & Value Added 0 Management & Compliance Company: Chase Paymentech Founded: 1985 Headquarters: USA Chase Paymentech offers payment processing, including both mobile payment processing and POS processing, along with authorization services, analytics, security features and other solutions. 50 Merchant Onboarding 12 9 Payment 6 Settlement Payout Processing Risk Enablement & Value Added 15 8 Management & Compliance Company: ChronoPay Founded: 2003 Headquarters: Netherlands ChronoPay is an internet payment service provider enabling eCommerce companies to accept bank cards and electronic cash online payments for their goods and services. Its solutions are designed for airlines, tourism, retail trade, entertainment industry, publishing and education industries. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 26
58 Merchant Onboarding 0 4 9 Settlement Payment Payout Processing Risk 25 20 Enablement & Management Value Added & Compliance Company: Clarus Merchant Services Founded: 1999 Headquarters: USA Clarus Merchant Services is a payment processor that provides POS solutions, online payment processing and other services to companies, such as ERPs. 49 Merchant Onboarding 5 9 11 Settlement Payment Payout Processing Risk 9 Enablement & Value Added 15 Management & Compliance Company: Creditcall Founded: 1997 Headquarters: USA Creditcall provides a mobile processing platform for attended, unattended and online retail environments. The company also offers an EMV-certified payment gateway, EMV mitigation services and other payment services. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 27
48 Merchant Onboarding 8 9 8 Settlement Payment Payout Processing Risk 15 8 Enablement & Management Value Added & Compliance Company: CyberSource Payment Management Founded: 2010 Headquarters: USA CyberSource, a payment gateway and merchant services provider, focuses on the active management of the payment process, from payment acceptance and order screening through reconciliation and payment security. 55 Merchant Onboarding New! 12 12 9 Settlement Payment Payout Processing Risk 7 Enablement & Value Added 15 Management & Compliance Company: Dream Payments Founded: 2014 Headquarters: Canada Dream Payments enables merchants to sell everywhere using mobile devices. Its cloud-based payments platform combined with its mobile point-of-sale (mPOS) device allow merchants to accept credit and debit cards, access rich analytics and reports, and provide digital receipts to customers. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 28
46 Merchant Onboarding 5 12 6 Settlement Payment Payout Processing Risk 15 8 Enablement & Management Value Added & Compliance Company: Due Founded: 2015 Headquarters: USA Due provides time tracking and invoice tools for small business owners and freelancers. It offers a digital wallet, online bank and online payment acceptance services. 54 Merchant Onboarding 15 10 5 Settlement Payment Payout Processing Risk 6 Enablement & Value Added 18 Management & Compliance Company: Dwolla Founded: 2010 Headquarters: USA Dwolla provides a service for bank transfers (i.e., ACH transactions) for platforms. Customers can use branded or white-label APIs to verify bank accounts instantly, transfer payments, keep balances or route funds directly to bank account and routing numbers. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 29
73 Merchant Onboarding 13 4 11 Settlement Payment Payout Processing Risk 25 20 Enablement & Management Value Added & Compliance Company: Elavon Founded: 1991 Headquarters: USA Elavon is a provider of payment processing solutions for large worldwide enterprises and locally owned small businesses. The company aims to deliver flexible and secure alternatives for their customers. 46 Merchant Onboarding New! 5 12 7 Settlement Payment Payout Processing Risk 7 Enablement & Value Added 15 Management & Compliance Company: Electronic Payments Founded: 1998 Headquarters: USA Electronic Payments is a payments processing company that is continuously evolving its offerings to meet the expanding needs of its business partners. From EMV-ready solutions to advanced point-of-sale (POS) systems, its products are customizable and may be tailored exclusively to each business partner. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 30
56 Merchant Onboarding 5 12 13 Settlement Payment Payout Processing Risk 8 Enablement & Value Added 18 Management & Compliance Company: eMoney Founded: Unknown Headquarters: USA ETS developed and maintains the eMoney Commerce Platform, an end-to-end encrypted solution. The platform processes face-to-face and back-office transactions, along with payment via eCommerce and mobile payment applications. 40 Merchant Onboarding 5 Settlement Payout 9 9 Payment Processing Risk 8 9 Enablement & Management Value Added & Compliance Company: EPX Founded: 1979 Headquarters: USA EPX is a unified processing platform. The company offers end-to-end payment solutions for merchants, banks, ISOs and other businesses. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 31
48 Merchant Onboarding 5 15 12 Settlement Payment Payout Processing Risk 8 8 Enablement & Management Value Added & Compliance Company: EVO Payments Founded: Unknown Headquarters: USA EVO Payments International is a payments service provider of merchant acquiring and processing solutions. The company offers solutions for merchants, financial institutions, independent software vendors, independent sales organizations, government organizations and multinational corporations located throughout North America and Europe. 43 Merchant Onboarding 5 7 Payment 7 Settlement Payout Processing Risk Enablement & Value Added 15 9 Management & Compliance Company: E-xact Transactions Founded: 1998 Headquarters: Canada E-xact Transactions is a Canada-based eCommerce software company providing transaction solutions and specializing in PCI security techniques and risk management. E-xact offers secure, real-time credit card transaction processing. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 32
56 Merchant Onboarding 12 9 11 Settlement Payment Payout Processing Risk 15 9 Enablement & Management Value Added & Compliance Company: FIS Founded: 1968 Headquarters: USA FIS offers payment processing solutions. The company’s products are designed to accept payments in-store, over the phone, at ATMs or via digital channels. 57 Merchant Onboarding 20 Settlement Payout 4 4 Payment Processing Risk 25 4 Enablement & Management Value Added & Compliance Company: Fiserv Founded: 1984 Headquarters: USA Fiserv offers financial services technology and services. The company’s solutions are designed for mobile and online banking, payments, risk management, data analytics and core account processing. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 33
57 Merchant Onboarding 12 12 9 Settlement Payment Payout Processing Risk 9 Enablement & Value Added 15 Management & Compliance Company: Flagship Founded: 2001 Headquarters: USA Flagship Merchant Services offers a credit card processing platform. The company has partnered with several other service providers in the space and specializes in credit card fraud, loss prevention and chargebacks. 31 Merchant Onboarding 8 4 7 Settlement Payment Payout Processing Risk 7 5 Enablement & Management Value Added & Compliance Company: Forte Payment Systems Founded: 1998 Headquarters: USA Forte offers a multiplatform service as well as a payment gateway for nonprofit organizations, government, among others. The company also provides comprehensive reporting of security for all the transactions performed on their platform. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 34
48 Merchant Onboarding 12 9 6 Settlement Payment Payout Processing Risk 15 6 Enablement & Management Value Added & Compliance Company: Fortumo Founded: 2007 Headquarters: Estonia Fortumo is a mobile payments platform that enables direct carrier billing with more than 350 mobile operators in 90+ countries. The company’s payment products work across a wide range of platforms including desktop devices, smartphones, feature phones, tablets and smart TVs. 53 Merchant Onboarding 12 4 7 Settlement Payment Payout Processing Risk 15 Enablement & Value Added 15 Management & Compliance Company: Freedom Pay Founded: 2000 Headquarters: USA FreedomPay is a white-label eCommerce platform designed to provide cashless solutions for banks, retailers and health care organizations. The company complies with the PCI Security Standards Council since it offers NFC capabilities. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 35
51 Merchant Onboarding 13 Settlement Payout 9 6 Payment Processing Risk 15 8 Enablement & Management Value Added & Compliance Company: FuturePay Founded: 2013 Headquarters: USA FuturePay is a payment option that enables consumers to shop online without a credit card. FuturePay is a non-credit card payment option giving shoppers the ability to buy now and pay later from any device. 45 Merchant Onboarding 5 9 8 Settlement Payment Payout Processing Risk 15 8 Enablement & Management Value Added & Compliance Company: G2A PAY Founded: 2015 Headquarters: Hong Kong G2A PAY offers a payment and checkout solution which can be customized by merchants. It provides plugins to several popular CMS platforms for simplified integration. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 36
61 Merchant Onboarding 12 12 11 Settlement Payment Payout Processing Risk 15 11 Enablement & Management Value Added & Compliance Company: GlobalOnePay Founded: 2003 Headquarters: USA GlobalOnePay® is a leading provider of omnichannel payment processing technologies and merchant platforms. The company’s modular, scalable, cloud-based offering works to enable businesses to grow accept a wide range of payments. GlobalOnePay also provides a range of merchant services designed to help businesses increase sales and efficiencies for online, in-store and mobile purchases. 55 Merchant Onboarding 20 9 6 Settlement Payment Payout Processing Risk 5 Enablement & Value Added 15 Management & Compliance Company: Golden Giving Founded: 2011 Headquarters: U.K. Golden Giving is a donation and fundraising website that is free to use for charities, donors and fundraisers. The company supports domestic and overseas charities and causes. Organizations use the Golden Giving website to support, extend and enhance their own fundraising and donation platforms. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 37
60 Merchant Onboarding 12 4 9 Settlement Payment Payout Processing Risk 25 10 Enablement & Management Value Added & Compliance Company: Greater Giving Founded: 2002 Headquarters: USA Greater Giving was born out of the desire of shortening benefit auction checkout lines. The company provides support with training classes, videos and resources, and ongoing phone, email and live chat coverage for its clients. 67 Merchant Onboarding 20 4 13 Settlement Payment Payout Processing Risk 15 15 Enablement & Management Value Added & Compliance Company: Handpoint Founded: 2009 Headquarters: U.K. Handpoint provides a payment solution as a service for POS, delivering pre-certified chip and contactless payments to POS developers, without the need of extra certifications. The company provides services in North America, Europe and South Africa. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 38
56 Merchant Onboarding 12 12 10 Settlement Payment Payout Processing Risk 7 Enablement & Value Added 15 Management & Compliance Company: Heartland Founded: 1997 Headquarters: USA Heartland Payment Systems, Inc., provides a payment processing platform to merchants in the U.S. and Canada. This involves facilitating the exchange of information and funds between merchants and a cardholder’s financial institutions, providing electronic payment processing services to merchants, transaction authorization and electronic draft capture, clearing and settlement, merchant accounting, merchant assistance, and support and risk management. 54 Merchant Onboarding 12 Settlement Payout 9 9 Payment Processing Risk 15 9 Enablement & Management Value Added & Compliance Company: Heidelpay Founded: 2003 Headquarters: Germany Heidelberger Payment GmbH (Heidelpay) provides electronic payment processing services ranging from transaction processing to risk monitoring and management. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 39
68 Merchant Onboarding 5 10 13 Settlement Payment Payout Processing Risk 25 Enablement & Value Added 15 Management & Compliance Company: Ingenico Founded: 1996 Headquarters: France Ingenico Group provides payment services for in-store, online and mobile channels and serves financial institutions, retailers and merchants of all sizes. 63 Merchant Onboarding 20 12 8 Settlement Payment Payout Processing Risk 8 Enablement & Value Added 15 Management & Compliance Company: Instamojo Founded: 2012 Headquarters: India Instamojo is a web- and mobile-based platform enabling consumers and small businesses to collect payments online by sharing a link. The link can be shared via SMS, WhatsApp, email, social channels, websites and blogs. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 40
39 Merchant Onboarding 5 9 4 Settlement Payment Payout Processing Risk 15 6 Enablement & Management Value Added & Compliance Company: iPay88 Founded: 2006 Headquarters: Malaysia iPay88 is a payment gateway provider. Its platform offers merchants eCommerce and online payment services. 50 Merchant Onboarding 5 12 9 Settlement Payment Payout Processing Risk 9 Enablement & Value Added 15 Management & Compliance Company: JetPay Founded: 1999 Headquarters: USA JetPay offers technology solutions for the eCommerce and card-not-present marketplace, including processing and acquiring platforms. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 41
48 Merchant Onboarding 5 15 7 Settlement Payment Payout Processing Risk 15 6 Enablement & Management Value Added & Compliance Company: Judopay Founded: 2012 Headquarters: UK Judopay helps online merchants accept credit card and alternative payments. The company’s solution is designed for easy integration, an enjoyable user experience and safer transactions. 49 Merchant Onboarding 12 12 6 Settlement Payment Payout Processing Risk 4 Enablement & Value Added 15 Management & Compliance Company: Klarna Founded: 2005 Headquarters: Sweden Klarna provides eCommerce payment platforms for merchants and shoppers. Klarna separates buying from paying by allowing customers to pay for ordered goods after receiving them, providing them with a safe after-delivery payment solution. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 42
49 Merchant Onboarding 8 15 12 Settlement Payment Payout Processing Risk 6 Enablement & Value Added 8 Management & Compliance Company: MagicPay Founded: 2010 Headquarters: USA MagicPay offers credit card processing for all platform merchants. Services include mobile payment processing, retail solutions and a virtual payment gateway with recurring billing option for eCommerce merchants. 59 Merchant Onboarding 8 9 9 Settlement Payment Payout Processing Risk 15 Enablement & Value Added 18 Management & Compliance Company: MagTek Founded: 1972 Headquarters: USA MagTek is a manufacturer of electronic devices and systems for the issuance, reading, transmission and security of cards, checks, PINs and other identification documents. Its products include secure card readers, check scanners, PIN pads and distributed credential issuing systems. These products are used by financial institutions, retailers, hotels, law enforcement agencies and other organizations to provide electronic payment and identification transactions. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 43
65 Merchant Onboarding 12 4 6 Settlement Payment Payout Processing Risk 25 Enablement & Value Added 18 Management & Compliance Company: MangoPay Founded: 2013 Headquarters: Luxembourg MangoPay is a payments app developed for marketplaces, crowdfunding platforms and collaborative consumption platforms that can accept third-party payments. 53 Merchant Onboarding 12 4 4 Settlement Payment Payout Processing Risk 25 Enablement & Value Added 8 Management & Compliance Company: Max Pay Founded: 2014 Headquarters: Malta MaxPay is an eCommerce platform intended to build marketplaces, online storefront and/or subscription services. It also provides anti-fraud security, which is customizable for any type of business. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 44
53 Merchant Onboarding 12 12 6 Settlement Payment Payout Processing Risk 8 Enablement & Value Added 15 Management & Compliance Company: Mollie Founded: 2004 Headquarters: The Netherlands Mollie builds payment products, commerce solutions and application program interfaces (APIs) that retail stores can use to accept online and mobile payments. 52 Merchant Onboarding 5 12 11 Settlement Payment Payout Processing Risk 9 Enablement & Value Added 15 Management & Compliance Company: MOLpay Founded: 2011 Headquarters: Malaysia MOLPay is a multi-currency payment gateway. The company’s platform is designed to accept cash payments for online purchases at physical outlets like convenience stores and bookstores. It also works to facilitate online payments via credit card, debit card, eCheck and eWallet. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 45
43 Merchant Onboarding 5 9 7 Settlement Payment Payout Processing Risk 7 Enablement & Value Added 15 Management & Compliance Company: Moneris Founded: 2000 Headquarters: Canada Moneris provides payment processing services. The company’s offerings include credit and debit card processing solutions. 56 Merchant Onboarding 12 9 11 Settlement Payment Payout Processing Risk 9 Enablement & Value Added 15 Management & Compliance Company: NMI Founded: Unknown Headquarters: USA NMI is a payment platform enabling online money acceptance for eCommerce and online retailers. The company provides payments enablement technology allowing ISOs, VARs, ISVs and payment facilitators to offer branded payment gateway services. NMI processes payments made via credit card, debit card or Apple Pay, and is EMV- certified. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 46
50 Merchant Onboarding 5 18 6 Settlement Payment Payout Processing Risk 6 Enablement & Value Added 15 Management & Compliance Company: Nochex Founded: 1999 Headquarters: UK Nochex is a provider of online credit and debit card payment services. The company’s software is designed for small- and medium-sized businesses (SMBs), and includes multiple types of accounts and online shopping carts, among other features. 61 Merchant Onboarding 5 15 12 Settlement Payment Payout Processing Risk 11 Enablement & Value Added 18 Management & Compliance Company: North American Bancard Velocity Founded: Unknown Headquarters: USA NAB Velocity aims to provide software developers and businesses with secure and customizable payment solutions. These solutions include credit and debit card processing, ACH processing, and gift/loyalty card programs from an ecosystem of payment service providers. Payments Powering Platforms Tracker™ © 2018 PYMNTS.com All Rights Reserved April 2018 | 47
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