Patient News - Salisbury Medical Practice
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Patient News
Summer 2021
Welcome to your Patient News!
Home Blood Pressure
Keeping you updated with changes, news
and updates from the practice. Monitoring
We are encouraging patients who have raised
Like us on Facebook or follow us on twitter blood pressure or who are taking medications for
for Practice updates! hypertension to consider buying a BP monitor to
measure this at home as this gives more accurate
readings which we can record in your patient
COVID-19 Vaccinations notes.
The Sarum South Primary Care Network's
COVID-19 vaccination clinics at Leaden Hall Machines are readily available both online or at
(previously at Salisbury Cathedral) have high street chemists. They start at around £20.
now closed. There is no need to purchase the more expensive
models, but do make sure you measure your
In total, our GP led vaccination service blood pressure on your bare upper arm (not your
vaccinated 48,803 patients across Salisbury wrist) and is accredited by the British
Cathedral and Leaden Hall within 21 weeks, Hypertensive Society. For a list of validated home
from our first clinic on Saturday 16th blood pressure monitors, visit
January. This includes housebound patients https://bihsoc.org/bp-monitors/for-home-use/
as well as staff and residents from 32 care or discuss with your pharmacist.
homes across the city. This equates to 3885
hours of vaccinating! We have also brought back the self-service blood
We have held 40 vaccination clinics, with pressure machine to the waiting room at
the help from 167 staff across our 5 GP Fisherton House which you can book an
Practices, 33 Tidworth Military staff, 33 appointment into if you feel unable to buy a
roaming National Military staff (Navy and machine. Please do not just drop-in to use this;
Army) as well as 76 volunteers. Thank you you will need to telephone the surgery for an
to everyone involved – every member of appointment date and time.
our team should be extremely proud.
All adults can now book their COVID-29
visit the link below or call 119:
www.nhs.uk/conditions/coronavirus-covid-
19/coronavirus-vaccination/book-
coronavirus-vaccination/
Summer 2021 Newsletter Page 1
Our Pharmacy Team has expanded!
Our current Clinical Pharmacist, Natalie, has been joined by another Pharmacist,
Maqsood, and a Pharmacy Technician, Hayley. Meet the team:
Natalie Harvey Maqsood Yasin Hayley Brooks
Pharmacist Pharmacist Pharmacy Technician
We are specialists in medicines, and as such, are here to support the Practice and its
patients with all things medication related.
Our role is varied, but includes answering queries and providing medication related
advice to Clinicians when needed, supporting the Prescription Clerk Team with issues,
processing clinic letters and discharges and amending medication.
We play an active role in supporting the practice to be as cost effective for our valuable
NHS as they can be, and oversee medication monitoring to ensure your treatments are
as safe as possible.
We have also taken on the bulk of Medication Reviews to help free up the doctors time,
allowing them more time to concentrate on the patients with acute illnesses or more
complex problems. If you are on any prescribed medication chances are you will speak
to one of us soon!
We are here to help support our patients with long term conditions, such as high blood
pressure. We can answer any questions that you, as a patient, may have about your
medications, or to discuss any concerns you may have. We run our own clinics so have
bookable appointments via reception in the normal way, and are always here should you
need us.
Website Update: Self-Help Centre
We have updated our self-help centre on our website! Here you can find information
and support for example, pregnancy, mental health, pain management and much more.
There is also links to the NHS website including an A-Z of all health conditions and
medications information. You can view this on computer, tablet or smart phone.
Click the direct link here: https://www.salisburymedicalpractice.co.uk/self-help-centre
Summer 2021 Newsletter Page 2
As a patient, we want to ensure you are kept
in the loop with these proposals from the very
beginning, and also make you aware that the
plans will now be put to a public consultation,
during which time you will be able to have
your say. In addition to the closure of the
Wilton Health Centre site, we will also be
asking people to share their views on plans to
construct additional clinical space at
Bemerton Heath Surgery.
Consultation on plans to relocate
primary care services from Wilton This project would add extra rooms to the site,
Health Centre as well as improve accessibility, meaning
teams would be able to do more for patients.
As you will already be aware, GP-led services
that were previously based out of Wilton The consultation period will begin on
Health Centre in Salisbury have, for the last Wednesday 23rd June and run until
15 months, been provided at other nearby Wednesday 21st July, with patients, local
clinical locations. residents and stakeholders able to leave
feedback here:
Services were initially relocated in March www.surveymonkey.co.uk/r/BYWM7K7.
2020 in order to provide other local NHS
providers, including Wiltshire Health and If you are unable to access the internet or
Care, with additional space during the intense would prefer a paper copy of the survey,
first few weeks of the coronavirus pandemic. please contact us and we will arrange this for
you.
Since then, services have remained at nearby
GP practices, including Fisherton House, If you would like to leave more detailed
Bemerton Heath Surgery and Bishopdown feedback, please email
Surgery, with patients continuing to access wccg.whcfeedback@nhs.net
the same care and treatment as before, but
under a different roof.
Following a successful first year, in which Routine Hospital Referrals
patients have found the new arrangements to If you would like to follow up a routine
be successful, plans are now under way to referral at Salisbury District Hospital, please
implement these changes on a permanent
contact the Central Booking Department on
basis.
01722 345543.
This would mean that GP services would no
longer be carried out at Wilton Health Centre,
and the site would continue to be used by
other NHS providers, offering services such
The Fountain Café
as Physiotherapy, Dietetics, Stroke Early Our wonderful café is open for orders!
Supported Discharge and more.
Although you cannot pop in as usual, you can
Patients would continue to receive their care order and collect through the window in our
and treatment from the other nearby GP rear car park of Fisherton House. You can also
practices mentioned previously. pre-order by calling 01722 439585
Summer 2021 Newsletter Page 3
GP Partner Retirement – Dr P Are you travelling abroad and
McKinley need proof of COVID-19
A message from vaccination status?
Dr McKinley:
Do you have a smartphone or iPad/Tablet?
"I will be retiring You can download the NHS App. Get started
from my role as a GP here NHSApp. There also a YouTube Quick
Partner at Salisbury Guide to getting started.
Medical Practice at
the end of August No smartphone or smart device?
2021. You can use the NHS App via a computer or
laptop. Get Started Here at NHS App Online
Despite being a late starter in Medicine, I will have
been with the Practice for nearly 22 years; I No devices? No Internet?
became a Partner at New Street Surgery at the Call NHS 119 and they will be able to post a
start of 2001 and before that before that had been letter to you. You will need to provide details of
a GP Trainee at Grove House Surgery. A lot has the country you are travelling to for this.
changed in that time. When I started, New Street
had 4000 patients, less than 20 staff and we Please do not contact your GP
worked from a small and very old converted house surgery as GPs cannot provide
that had narrow rickety stairs. SMP now has 24,000 letters showing your COVID-19
patients, over 100 staff and a large modern
vaccination status.
building that even has a lift. I spent 3 years as
Senior Partner at New Street Surgery leading up to
the merger with Grove House and Bemerton
Heath Surgeries (and later Wilton Health Centre)
to form Salisbury Medical Practice. I have
particularly enjoyed my role teaching Medical
Students from Southampton Medical School and
doing Minor Surgery and Joint Injections. The Friends of Salisbury Medical Practice
charity are now registered with Amazon
In my last year, General Practice has changed Smile!
dramatically thanks to the COVID Pandemic. It has
been hugely satisfying to be able to help with the Visit smile.amazon.co.uk, where you will
COVID vaccine program which is giving us all hope prompted to select a charitable organisation.
for the future. It has been a privilege to work as a
The same products at the same price; Amazon
GP; helping to care for many amazing patients and
will give 0.5% of the net purchase price of
working with exceptional colleagues and staff.
eligible AmazonSmile purchases to the charity.
Although I will miss all this terribly, the time has Click on the link below to register your amazon
come to get the Campervan on the road (COVID account to donate directly to FSMP. If no link is
permitting) & head off to walk the mountains of made, please search the charity using the
The UK & Europe (knees allowing)." registered charity number 1172839
We would like to wish Dr McKinley a very https://smile.amazon.co.uk/ch/1172839-0
Happy Retirement!
Summer 2021 Newsletter Page 4
Bemerton Heath
Surgery: Proposed
Extension
Bemerton Heath Surgery needs to expand Sarum Cathedral Primary Care
to increase capacity and improve services in
the area, the surgery building has become
Network (PCN)
full and risks becoming unfit for purpose. Sarum Cathedral Primary Care Network
(PCN) is a collaborative project between
With the additional space, we can offer a
Salisbury Medical Practice and Harcourt
wider range of services to patients and the
new entrance, automated doors and larger Medical Centre. If you are a patient at
reception area will provide better and one of these practices then you are also
improved access for all patients. part of our PCN and will be able to
benefit from services and projects
Please click here to view the leaflet offered now and in the future.
explaining the exciting plans for the building:
https://www.salisburymedicalpractice.co.uk/ PCNs are directive from NHS England
news/bemerton-heath-feedback
to encourage greater collaborative
working across practices and enable a
Current Research Trial: greater array of health and social care
staff to enter primary care.
Our PCN team includes a Care Home
and Frailty Service, Pharmacy Team
and a Social Prescriber Team. Also, in a
joint enterprise with Sarum Trinity PCN,
Do you have suspected or confirmed we have delivered almost 50,000
Covid-19? COVID-19 vaccination as a PCN.
If you are aged 65 or above We have a range of projects planned
Or including developing our Home Visiting
Aged 18-64 with shortness of breath as Team, combined flu vaccination clinics
part of the Covid-19 illness or an as well as cancer support and peer
underlying health condition support for new parents within our
Social Prescribing Team.
You could be eligible to join the
PRINCIPLE trial and help fight against Find out more about the project by
Covid-19. visiting our website:
https://www.salisburymedicalpractice.co
The trial aims to find treatments that .uk/sarum-cathedral-primary-care-
improve symptoms and reduce hospital network
admissions for people with Covid-19.
If you think you may be eligible please
Summer 2021 Newsletter
telephone the surgery
on 01722 Page 5
333034 and ask for a research slot with
Dr Jacobs to see if you would be
Meet the Nursing Team
We have had some new faces join our team, so we wanted to introduce you and
explain a little more about each of our lovely Nursing Team.
Nursing Team Manager
Zoe Tobin oversees the whole Nursing Team and is also the Practice Infection
Control Lead
Practice Nurses – Navy Blue with White Trim Uniform
Our Practice Nurses carrying out a range of patient care including, wound management, child
immunisations, sexual health services, cervical screening, long term condition support, travel
health advice and vaccinations and much more!
Alex Fraser is an Emily Roberts is an
experienced Nurse, new experienced Nurse, with
to Practice Nursing; she us temporarily
is currently studying at
university
Charlotte James has just Michele Weeks is an
finished her university experienced Practice Nurse,
course and has a special specialising in long term
interest in sexual health conditions including diabetes and
respiratory care
Liz Andrews is an
experienced Practice Katie Casteldine is an
Nurse, specialising in experienced Practice Nurse,
long term condition specialising in immunisations
support and travel
Sarah Fry is an Jane Wolfindale is an
experienced Practice experienced Practice
Nurse, specialising in Nurse, specialising in
tissue viability cervical screening and
immunisations
Summer 2021 Newsletter Page 6
Nurse Associate and Trainee Nurse Associate – Light Blue with Navy Trim Uniform
Nurse Associate is a new role within the Nursing Team. Our Nurse Associate and Trainee Nurse
Associate work with HCAs and Practice Nurses to deliver care for patients. It is also a stepping
stone to becoming a Practice Nurse.
Natasha Kale has just Yumei Guan is an
finished her university experienced HCA who
course and qualified as a has just started university
Nurse Associate to train to become a
Nurse Associate
Healthcare Assistants (HCAs) – Light Blue with White Trim Uniform
Our Healthcare Assistants carry out NHS Health Checks, take blood samples, offer stop smoking
support, measure blood pressure, perform ECGs and much more!
Linda Johnstone is an Morgan Phillips-Hayer is a
experienced HCA and our new to General Practice
Smoke Stop Lead HCA, soon starting an
Apprenticeship
Phlebotomists and Theatre Assistants – Purple Uniform
Our Phlebotomists and Theatre Assistants take blood samples as well as assist the Doctors in
minor surgery and contraceptive clinics.
Marina Pavlinic is an Lisa Zhu is an
experienced Phlebotomist experienced Phlebotomist
and Theatre Assistant and Theatre Assistant
And finally, we would like to say thank you to all our patients for bearing with us during
these exceptional times.
General practice has seen a huge increase in demand over the past year, whilst having to adapt to the
COVID-19 procedures as well as the running of local GP-led COVID-19 vaccination services across the
country. Data from the Royal College of GPs' Research and Surveillance Centre shows that GPs and their
dedicated teams are performing many more patient consultations than before the pandemic.
We understand our telephone lines are extremely busy as a result of this demand and we are looking into
ways we can manage this. During the COVID-19 pandemic, we upgraded our telephone lines from 20 to
40, yet this still isn’t enough. We would like to remind patients that we do have a zero-tolerance policy on
abuse to our staff, this includes over the telephone and via email. Thank you to all our patients who have
passed on their thanks over the past year, it truly does make a difference to staff morale.
Summer 2021 Newsletter Page 7You can also read
