PALM OIL BUYERS SCORECARD - MEASURING THE PROGRESS OF PALM OIL BUYERS As we enter a new decade, are companies finally committed to sustainable ...

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PALM OIL BUYERS SCORECARD - MEASURING THE PROGRESS OF PALM OIL BUYERS As we enter a new decade, are companies finally committed to sustainable ...
PALM OIL BUYERS                 MEASURING THE PROGRESS
                                OF PALM OIL BUYERS

SCORECARD
JANUARY 2020 EDITION: SUMMARY
                                As we enter a new decade, are companies
                                finally committed to sustainable palm oil
                                that respects both people and nature?
PALM OIL BUYERS SCORECARD - MEASURING THE PROGRESS OF PALM OIL BUYERS As we enter a new decade, are companies finally committed to sustainable ...
Contents
                                                                                                                PALM OIL BUYERS SCORECARD: SUMMARY			                          2
                                                                                                                How we measured company performance			                         3
                                                                                                                No excuses: Being pro-environment and pro-people			            3
                                                                                                                How did companies perform?			                                  3
                                                                                                                A new decade: What can be done?			                             7

                                                                                                                PALM OIL: AN INTRODUCTION			                                   9
                                                                                                                A wonder crop?			                                              9
                                                                                                                Palm oil is here to stay			                                    10
                                                                                                                Social and environmental impacts			                            11
                                                                                                                Are there really no substitutes for palm oil?			               13
                                                                                                                Sustainable palm oil – an achievable reality or an oxymoron?   14

                                                                                                                HOW DID WE ASSESS COMPANIES?			                                17
                                                                                                                What were the scoring criteria? 			                            19

                                                                                                                ANALYSIS 			                                                   23
                                                                                                                How are companies performing as a whole? 			                   23
                                                                                                                What sets the market leaders apart from the laggards? 			      23
                                                                                                                How are companies performing on fundamental action areas?      23
                                                                                                                How are companies progressing toward segregated CSPO?          24

                                                                                                                HOW DID COMPANIES PERFORM OVERALL?			                          25
                                                                                                                How did the individual sectors and companies
                                                                                                                perform overall?			                                            27
WWF                                                     DISCLAIMER
                                                                                                                How did the retailers perform?			                              30
WWF is one of the world’s largest and most              The information captured in this PDF reflects data
                                                                                                                How did the manufacturers perform?			                          36
respected independent conservation organizations        on the scorecard as of 17 January 2020. Please refer
with a mission to stop the degradation of the earth’s   to the online scorecard for the most up-to-date data.   How did the food service companies perform? 			                38
natural environment and to build a future in which
humans live in harmony with nature.                     To compile the scorecard, we asked all the              RECOMMENDATIONS 			                                            39
panda.org                                               companies to complete a questionnaire. We used
                                                                                                                What should companies do? 			                                  39
panda.org/palm_oil                                      information that companies provided directly to us,
                                                                                                                What should consumers do? 			                                  40
                                                        on their websites or in their annual reports to RSPO.
                                                        We have verified this information where possible,       What should governments do? 			                                40
THE WWF PALM OIL BUYERS SCORECARD                       but have relied on the companies to be transparent,     What should the finance sector do? 			                         41
The scorecard assesses manufacturer, food service       truthful and accurate in their reporting. WWF
provider and retailer commitments and actions for       urges users of the Scorecard to check the data and
                                                                                                                ALL EYES ON 2020 AND A NEW DECADE			                           43
sustainable palm oil and helps build a culture of       share any errors found with both WWF and the
                                                        relevant company.
                                                                                                                BIBLIOGRAPHY			                                                45
transparency around palm oil use.
palmoilscorecard.panda.org/
PALM OIL BUYERS SCORECARD - MEASURING THE PROGRESS OF PALM OIL BUYERS As we enter a new decade, are companies finally committed to sustainable ...
PALM OIL BUYERS
                                                                            SCORECARD: SUMMARY
                                                                            The WWF Palm Oil Buyers Scorecard shows that while some
                                                                            companies are leading the way to promote sustainability
           TEN YEARS AFTER THE FIRST SCORECARD,                             along and beyond their palm oil supply chains, many others
           AND AS WE ENTER A NEW DECADE,                                    are lagging behind, having done little or nothing at all – or

           THIS FIFTH SCORECARD REVEALS THAT                                hiding from responsibility completely.

           THERE IS STILL MUCH MORE THAT CAN                                Palm oil is the world’s most traded vegetable oil, widely used as a cooking oil
           AND SHOULD BE DONE TO SUPPORT A                                  and in the manufacturing of many products. But irresponsible production

           DEFORESTATION- AND CONVERSION-FREE
                                                                            can cause deforestation and peatland degradation, leading to the loss of vital
                                                                            habitats, unique biodiversity and key ecosystem functions, while generating
           PALM OIL INDUSTRY.                                               large amounts of greenhouse gas (GHG) emissions and violating the rights
                                                                            of indigenous people and local communities. Given the immediate urgency
                                                                            of the issues facing the planet, companies must step up to act immediately to

 MUCH MORE MUST BE DONE TO SUPPORT
                                                                            stop illegal and irresponsible practices and ensure that palm oil is produced
                                                                            sustainably.

                                                                            Since the last scorecard was published in 2016, there has been an encouraging

 A SUSTAINABLE, DEFORESTATION-FREE
                                                                            increase in the number of companies joining the Roundtable on Sustainable
                                                                            Palm Oil (RSPO) as well as committing to source 100% sustainable palm oil.
                                                                            However, the speed of uptake in commitments and their implementation falls
                                                                            short of what is needed to counteract the damage caused by irresponsible

 PALM OIL INDUSTRY
                                                                            production. Oil palm expansion within the last 10 years has been far greater
                                                                            than that of the previous decade – Asia alone added nearly 4 million hectares
                                                                            of plantations between 2010 and 2017, accounting for nearly 90% of global
                                                                            expansion during this period. The events of 2019 show that the pervasive
                                                                            burning of both dryland forests and peatlands for palm oil expansion continues.
                                                                            Many companies are still not doing enough to support the transition towards a
                                                                            sustainable palm oil industry. To match the urgency and the actions available
                                                                            to the most responsible companies, in this scorecard companies were asked
                                                                            a broader range of questions about the actions they are taking within and
                                                                            beyond their own supply chains to purchase and support sustainable palm oil.
© WWF-UK

                                                                            With 2020 already upon us, not one of the companies that pledged to achieve
                                                                            a deforestation- and conversion-free supply chain has achieved full marks in
                                                                            the scorecard. Hence, this year’s WWF Palm Oil Buyers Scorecard serves as a
                                                                            powerful indicator of how far companies still need to go to meet their targets.

1            WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                         WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY   2
PALM OIL BUYERS SCORECARD - MEASURING THE PROGRESS OF PALM OIL BUYERS As we enter a new decade, are companies finally committed to sustainable ...
HOW WE MEASURED                                                                                                             COMPANIES CAN TAKE A RANGE
COMPANY PERFORMANCE                                                                                                         OF ACTIONS TO SUPPORT
This edition of the scorecard assessed 173 retailers,              NO EXCUSES: BEING PRO-                                   SUSTAINABLE PALM OIL
manufacturers and food service companies from
                                                                   ENVIRONMENT AND PRO-PEOPLE

                                                                                                                                                                                                                                                   © Juergen Freund
Australia, Belgium, Canada, Denmark, Finland,
France, Germany, Indonesia, Ireland, Italy,                        Actions from companies need to be pro-environment
Malaysia, Netherlands, Poland, Portugal, Singapore,                and pro-people, and move beyond minimizing
Sweden, Switzerland, the United Kingdom (UK) and                   risk of exposure to deforestation within the supply
the United States (USA).                                           chain. There are many actions that companies can
                                                                   take, and this year’s scorecard has selected some of
The scorecard looks at the basic actions that                      the core commitments WWF expects to see from
companies can and should be taking to show                         companies sourcing palm oil, whilst recognizing that
commitment and support for a responsible palm oil                  more can and should be done.
industry. These include:
                                                                   Help is on hand for responsible companies. Since       The vast majority of companies are also aligning          Failure to implement is inexcusable given the
•   Join the RSPO and other action-oriented                        the last scorecard in 2016, more guidance and advice   themselves towards sustainable sourcing                   immediate availability of CSPO credits as a
    sustainable palm oil platforms, such as the Palm               has emerged. This includes the Accountability          expectations – 131 out of 173 companies assessed          temporary backstop during the transition of
    Oil Innovation Group (POIG).                                   Framework1, a set of common norms and guidance         told us that they had some sort of public                 supply chains to physical CSPO. Twenty-two of 173
•   Make an ambitious time-bound commitment to                     for establishing, implementing and demonstrating       commitment to use RSPO CSPO. Fewer, however,              companies using CSPO have gone all the way in
    only purchase 100% RSPO Certified Sustainable                  progress on ethical supply chain commitments in the    have made commitments which compel immediate              sourcing identity preserved or segregated CSPO and
    Palm Oil (CSPO) and ideally POIG-verified oil,                 agriculture and forestry sectors.                      and meaningful action, as only 117 companies              should be commended for doing so.
    which ensures it meets the most responsible                                                                           had committed to use 100 per cent CSPO by
    production standards.                                          The questions in this scorecard align with this        2020. The Consumer Goods Forum (CGF), a                   The report highlights companies that are
•   Increase uptake of RSPO CSPO, transition to                    Framework, and companies are encouraged to refer       group representing many of the biggest and most           demonstrating global responsibility and
    physical supply chains with segregated (SG)                    to the Framework for guidance on their pathway to      influential global companies, has committed to            commitment to sustainability and are utilizing CSPO
    or identity preserved (IP) oil and support                     sustainability.                                        achieve zero net deforestation by 2020. Yet this          across their entire global operations. Ninety-three
    independent smallholders (IS) through the                                                                             commitment does not appear to have translated in          out of 173 companies are ensuring CSPO is used in
    purchase of IS credits.                                                                                               to individual company commitments for palm oil.           all operating markets. The remaining companies are
•   Ensure commitments and actions cover the                                                                              Of the 53 CGF members featured in the scorecard,          inconsistently applying policies to selective operating
    entire corporate group, apply to all countries                 HOW DID COMPANIES                                      only 44 had a public commitment to source 100%            countries.
    where the group operates and covers all the                    PERFORM?                                               RSPO CSPO by 2020 or earlier, revealing a lack of
    types of palm oil that they use.                                                                                      alignment between collective and individual efforts.      The scorecard also revealed that very few companies
•   Understand the supply chain with traceability                  The scorecard reveals that while some companies are    Furthermore, only 41 members covered 75% or more          are extending their influence over their supply chain
    to the palm oil mill and, where necessary,                     making commendable progress on sustainable palm        of their palm oil purchases with CSPO.                    by holding their suppliers accountable. Only 50 out
    plantation level.                                              oil, others, including brands whose products we                                                                  of 173 companies require their suppliers to have
•   Expect suppliers to have a commitment to                       consume daily, are doing little or nothing at all.     While most companies have taken actions to                traceability at least to the palm oil mill, and only 46
    natural habitat conversion-free (including                                                                            implement their sustainable sourcing policies,            out of 173 require a deforestation-free policy. Fewer
    deforestation-free) palm oil.                                  Encouragingly, RSPO membership is becoming the         33% are falling short of fully implementing their         still, 14, hit the benchmark requiring the policy to be
•   Support on-the-ground action in palm oil                       norm. Of the 173 companies in the scorecard, all       commitments. While 135 companies reported that            conversion-free, protecting all natural ecosystems
    producing landscapes, such as conservation and                 but 32 are RSPO members – a sign that the RSPO         they had purchased some CSPO, only 72 of the 117          inclusive of forests.
    restoration projects and smallholder farmer                    has been instrumental in getting the industry to be    who said they would only purchase CSPO by 2020
    sustainability.                                                more open and more involved in finding practical       have fulfilled their pledge. Whilst the supply chain
                                                                   solutions. A further 47 companies were involved        data used in the scorecard is from 2018, this shortfall
We also asked companies to support policy action to                in other action-oriented platforms such as the         is an alarming sign, and one that the scorecard will
tackle deforestation and conversion, and undertake                 POIG. But simply joining the RSPO isn’t enough –       monitor. Overall, the results are disappointing as
public communication and outreach on sustainable                   companies also need to commit to taking action, and    all companies in established sustainability markets
palm oil.                                                          then deliver on their commitments.                     should have 100 per cent certified sustainable palm
                                                                                                                          oil supply chains.

3   WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                                                                                                                    WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY       4
PALM OIL BUYERS SCORECARD - MEASURING THE PROGRESS OF PALM OIL BUYERS As we enter a new decade, are companies finally committed to sustainable ...
41 OUT OF 173 COMPANIES DID NOT
    EVEN RESPOND TO OUR REQUESTS
    FOR INFORMATION, SUGGESTING
    A LACK OF WILLINGNESS FOR
    TRANSPARENCY AND ENGAGEMENT
    ON SUSTAINABILITY

The scorecard reviewed global citizenship,
recognizing actions companies are taking beyond
their supply chain. Encouragingly, 64 companies are
taking such steps, with 48 undertaking investments
in on-the-ground interventions in palm oil producing
landscapes. This sends a strong signal to the palm
oil industry and to governments that companies
are committed not just to removing deforestation
from their supply chains, but also to ensuring the
sustainability of the industry.

Whilst no company scored full marks, a company
that deserves commendation is Ferrero, the only
company to score more than 20 out of 22. EDEKA,
Kaufland Stiftung, L’Oréal and IKEA all score more
than 19. These companies have ensured that only
certified sustainable and traceable palm oil is used in
their supply chains and have gone further to ensure
deforestation- and conversion-free supply chains
while supporting on-the-ground investments to
promote sustainability of the industry.

                                                                                                                                    © WWF-Malaysia / Mazidi Abd Ghani
Despite this promising trend, a worrying finding
of the scorecard is the lack of transparency of
some companies. Forty-one out of 173 companies
either wrote back to state that they were unwilling
to provide information or did not respond to our
requests at all. This signals a lack of commitment
to ensuring the sustainability of the industry.
The absence of information also makes it difficult
to accurately assess the demand for certified
sustainable palm oil and subsequently convince
producers that there is demand for palm oil that is
produced according to the standards of the RSPO.

5     WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY   WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                    6
PALM OIL BUYERS SCORECARD - MEASURING THE PROGRESS OF PALM OIL BUYERS As we enter a new decade, are companies finally committed to sustainable ...
A NEW DECADE:                                                                          in the form of the Accountability Framework and          traded palm oil consumed in Asia. The availability         manufacturers (such as favourite household
     WHAT CAN BE DONE?                                                                      a number of tools that are available to implement        of several supply chain options, the ready supply of       brands) and food service providers (such as
                                                                                            commitments. Even so, whilst the scorecard reveals       CSPO, and the emergence of high quality guidance           restaurants and hotels) use RSPO CSPO in
     There is an urgent need to stop conversion of forest                                   that some companies are clearly making progress          and support tools for responsible actions, means           everything they sell – not just their own brands
     and other natural ecosystems and to end wildlife                                       and showing the way as we enter a new decade,            that there are no longer any excuses for not making        – and commit to sustainable, deforestation- and
     loss and the abuse of human rights in palm oil                                         many others are far behind.                              time-bound commitments to sustainable supply               conversion-free palm oil.
     production. It is now 2020, and time is running                                                                                                 chains and for supporting sustainable production.
     out to take action before irrecoverable losses occur.                                  Companies headquartered in well-established
     Rather than switch to alternative oils, which could                                    sustainability markets, such as Europe and North         Whilst palm oil is often perceived as an “invisible
     cause even greater environmental and social impacts                                    America, should have by now eliminated all palm          ingredient” in countless products, consumers can
     than unsustainable palm oil, responsible companies                                     oil within their supply chains that continues to         also show their support by demanding sustainable
     should make commitments and take actions that                                          contribute towards deforestation and conversion          palm oil. Consumers can:
     are pro-environment, pro-people and support                                            of other natural ecosystems. Although companies
     sustainable palm oil. The questions asked in the                                       located in emergent sustainability markets – namely      •   Purchase products from companies that have
     scorecard are key actions that responsible companies                                   Indonesia, Malaysia and Singapore – may have                 committed to purchasing only RSPO CSPO.
     can and should be taking, and more comprehensive                                       only just started this journey, it is paramount that     •   Look out for the RSPO trademark on products.
     guidance and support for companies now exists                                          they take urgent action, with over half of the world’s   •   Demand that retailers (such as supermarkets),
© WWF / Richard Stonehouse

  7                          WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                                                                                                                   WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY   8
PALM OIL BUYERS SCORECARD - MEASURING THE PROGRESS OF PALM OIL BUYERS As we enter a new decade, are companies finally committed to sustainable ...
PALM OIL:                                                                                                                        Increase in global palm oil production (2015-2019)

                                                                                                                                                                                                                                                    447
AN INTRODUCTION
                                                                                                                                 500
                                                                                                                                 400
                                                                                                                                 300
                                                                                                                                                                                                                                     264
A valuable commodity
that doesn’t have to be destructive                                                                                              200
                                                                                                                                                    59            65                  71         74
                                                                                                                                 100

A WONDER CROP?                                                                                                                   0 (MT)                                                                                 76
                                                                                                                                 Million metric
                                                                                                                                 tonnes
                                                                                                                                                  2015         2016             2017         2018                2019                    2050
From margarine to lipstick, biscuits to candles,                    60% of the vegetable oil traded each year.                   Source: USDA, 2019
chocolate to laundry detergent, palm oil is found in                Palm oil is not only extremely versatile – it’s also
an incredible range of everyday household products.                 very productive, with a yield far greater than that of
Manufacturers prefer it as it blends well with other                other vegetable oils, from a far smaller land area. The
oils and can be processed to form products of                       industry has also helped to create a huge number of          PALM OIL IS HERE TO STAY
varying consistencies and characteristics. Beyond                   jobs, and is an important contribution to many local
                                                                                                                                                                                                 PALM OIL IS NOT ONLY EXTREMELY
                                                                                                                                 To help feed the world’s ever-growing population,
the food industry and in household products, palm                   and national economies.
                                                                                                                                 as well as the increased affluence of emerging
oil is increasingly used as a biofuel in vehicles and as
animal feed.                                                        The problems associated with palm oil are therefore
                                                                                                                                 economies like China and India, global demand                   VERSATILE – IT’S ALSO VERY
                                                                    not with the crop itself, but with the way it is
                                                                                                                                 for palm oil is forecast to increase from 76 million
                                                                                                                                 tonnes in 20192 to 264–447 million tonnes by
                                                                                                                                                                                                 PRODUCTIVE. THE INDUSTRY CREATES
Palm oil’s wide range of uses and relative
affordability has thus earned it the title of the world’s
                                                                    produced. There is a choice: it can be produced
                                                                    responsibly, with no deforestation and no conversion
                                                                                                                                 20503. Consequently, palm oil development is now                A HUGE NUMBER OF JOBS AND IS AN
most consumed and traded vegetable oil, making up                   of natural ecosystems. In order for this “sustainable
                                                                                                                                 increasing in Central and Eastern parts of Indonesia,
                                                                                                                                                                                                 IMPORTANT CONTRIBUTOR TO MANY
                                                                                                                                 Papua New Guinea, Central and West Africa and
40% of global vegetable oil consumption and over                    palm oil” to become the norm, companies
                                                                    purchasing palm oil must support it.
                                                                                                                                 Central and South America.                                      LOCAL AND NATIONAL ECONOMIES.

Palm oil is the world’s most produced, consumed
and traded vegetable oil

             41%
                                                                    40%                              >60%

    OF GLOBAL VEGETABLE                          OF GLOBAL VEGETABLE OIL                   OF GLOBAL VEGETABLE
                                                                                                                              © James Morgan

       OIL PRODUCTION                                 CONSUMPTION                          OIL TRADE EACH YEAR
                                                                                            (Source: USDA, January 2020)

9    WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                                                                                                                          WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY   10
PALM OIL BUYERS SCORECARD - MEASURING THE PROGRESS OF PALM OIL BUYERS As we enter a new decade, are companies finally committed to sustainable ...
IRRESPONSIBLE PALM OIL PRODUCTION
                                                                                                                                                              HAS LED TO WIDESPREAD DESTRUCTION
                                                                                                                                                              OF RAINFORESTS AND WILDLIFE LOSS,
                                                                                                                                                              AND HAS OFTEN COME AT THE EXPENSE

                                                                                                                           © naturepl.com / Anup Shah / WWF
                                                                                                                                                              OF THE WELL-BEING OF LOCAL COMMUNITIES.

                                                                                                                                                              The conversion of forests and peatland to palm           babies being at risk of being born prematurely and
                                                                                                                                                              oil plantations releases large quantities of carbon      with low birth weights, millions of children are
SOCIAL AND                                                                                                                                                    dioxide that, in turn, accelerates climate change.       expected to miss school, resulting in lifelong physical
ENVIRONMENTAL IMPACTS                                                                                                                                         The industry practice of draining and converting         and cognitive damage6.
                                                                     has led to widespread destruction of rainforests,                                        peatland forests is especially damaging to climate
The predicted growth in demand                                       causing the loss of habitats of threatened and                                           mitigation efforts, as these “carbon sinks” store more   The expansion of oil palm production areas has also
for palm oil has raised concern                                      endangered species including orangutans,                                                 carbon per unit area than any other ecosystem in         often been at the expense of the rights and interests
that the scenario for potential                                        elephants and tigers. In addition, the conversion                                      the world. Fires used to clear forest have created       of local communities and indigenous peoples7,8.
biodiversity loss and carbon                                             from forests to oil palm plantations can also                                        air pollution across Southeast Asia on numerous          This often takes the form of land grabs, forced
emissions attributed to palm oil                                          negatively impact adjacent habitats through                                         occasions. The 2015 Indonesian fires contributed         displacement, harassment, criminalization and the
production will mirror those that have                                     fragmentation, edge effects and pollution,                                         roughly 1.75 billion metric tons of carbon dioxide       loss of land that would otherwise have been used for
already been experienced to date.                                          which can also result in a dramatic reduction                                      equivalent (CO2e) to global emissions5. This is          food, medicine and provision of other local services9.
Oil palms grow best in low-lying, hot,                                     in both biodiversity4 and ecosystem services.                                      almost equal to Indonesia’s annual economy-wide          Conflicts arising from the employment conditions
wet, tropical areas, which coincides with                               Irresponsible expansion has also threatened                                           emissions. The United Nations warned that forest         of plantation workers and discrimination against
the range of more than two-thirds of the world’s                    freshwater ecosystems and caused soil and air                                             fires in Indonesia were putting nearly 10 million        smallholders have also cast shadows on the sector10.
biodiversity. Clearing for oil palm plantations                     pollution.                                                                                children at risk from air pollution. In addition to

11   WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                                                                                                                                                      WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY   12
PALM OIL BUYERS SCORECARD - MEASURING THE PROGRESS OF PALM OIL BUYERS As we enter a new decade, are companies finally committed to sustainable ...
ARE THERE REALLY NO                                                            means that it is not always possible to switch it for                                                                      that new plantings do not cause deforestation and

SUBSTITUTES FOR PALM OIL?
                                                                               an alternative without compromising the product                                                                            instead protect and maintain both High Carbon

                                                                                                                                                                 4,420
                                                                               quality. For companies to be responsible, in the long                                                                      Stock (HCS) and High Conservation Value (HCV)
The projections of increased global demand for                                 term it is better to work with the palm oil industry                                                                       areas, among many other commitments12. Today the
vegetable oil and what this means for land use are                             (and other vegetable oil sectors) to shift them to                                                                         organization has more than 4,400 members from
alarming, and there needs to be a careful assessment                           sustainability rather than to try to boycott the use of                                                                    around the world. By August 2019, nearly 15 million
on global vegetable oil reliance in general. However,                          their products.                                                                                                            tonnes of CSPO was being produced each year –
                                                                                                                                                                                                          about 19% of global production13.
switching between vegetable oils is not a long-                                                                                                                  RSPO members

                                                                                                                                                                 19%
term solution to the challenges faced. Oil palm is
by far the most productive vegetable oil presently                              REPLACING PALM OIL WITH OTHER                                                                                             However, certification on its own cannot solve all
produced at an industrial scale, producing about                                TYPES OF VEGETABLE OIL WOULD                                                                                              the environmental and social problems caused by
                                                                                                                                                                                                          irresponsible palm oil production. For palm oil to
41% of all vegetable oil (such as sunflower, soybean
or rapeseed oil) on just over 10% of all the land used                          MEAN THAT LARGER AMOUNTS OF                                                                                               be truly sustainable, it needs to be grounded in a
to produce oil crops11. Hence, replacing palm oil with                          LAND WOULD NEED TO BE USED,                                                      of global palm-oil                       supportive and enabling policy framework, with
                                                                                                                                                                                                          responsible land use planning and a sustainable
                                                                                RISKING THE CONVERSION OF MORE
other types of vegetable oil would mean that much
                                                                                                                                                                 production is RSPO                       landscape approach.
larger amounts of land would need to be used. This
could unintentionally displace the effects of both                              FORESTS INTO AGRICULTURAL LAND.                                                  certified
deforestation and habitat conversion to other parts                                                                                                                                                       For this to be a reality, companies can and should

                                                                                                                                                SUSTAINABLE PALM OIL - AN ACHIEVABLE
of the world. Moreover, the properties of palm oil                                                                                                                                                        cover 100% of their palm oil purchasing with RSPO
                                                                                                                                                                                                          CSPO; commit and take action to ensure that their
                                                                                                                                                REALITY OR AN OXYMORON?                                   supply chains are free from deforestation and
Land use of oil crops relative to yield                                                                                                         When palm oil is produced, traded and consumed
                                                                                                                                                                                                          conversion of natural ecosystems, free from peatland
                                                                                                                                                                                                          degradation and free from exploitation; and take
                                                                                                                                                responsibly, this is commonly referred to as

Oil palm produces 41% of all
                                                                                                                                                                                                          actions to support a sustainable industry. They
                                                                                                                                                “sustainable”. It is possible for the palm oil industry
                                                                                                                                                                                                          should participate in action-oriented sustainability
                                                                                                                                                to be sustainable by halting conversion of natural

vegetable oil (such as sunflower,
                                                                                                                                                                                                          initiatives and strive to invest projects on the ground
                                                                                                                                                ecosystems including forests, protecting and
                                                                                                                                                                                                          such as supporting smallholders to adopt responsible
                                                                                                                                                restoring landscapes, and ensuring production

soybean and rapeseed oil) on
                                                                                                                                                                                                          practices and implementing conservation and

                                                                                    59%
                                                                                                                                                benefits both people and nature. How?
                                                                                                                                                                                                          reforestation in affected production areas. It is

just 10% of all the land used to
                                                                                                                                                                                                          important that those purchasing palm oil, and those
                                                                                           Other                                                WWF believes that one of the most important ways
                                                                                                                                                                                                          who have benefited from the production of palm oil,
                                                                                     vegetable oil                                              is for companies to join the RSPO and for those who

produce oil crops
                                                                                                                                                                                                          embrace their ‘shared responsibility’ for ensuring the
                                                                                                                                                produce palm oil to follow the RSPO standard and

                                                                                    41%
                                                                                                                                                                                                          industry is sustainable.
                                                                                                                                                guidance.

                                                                                                                                                                                                          Companies should also use the Accountability
                                                                                          Palm oil                                              WWF co-founded the RSPO in 2004 to bring the
                                                                                                                                                                                                          Framework (AFi) as a reference for best practice.
                                                                                                                                                whole palm oil industry – from growers, through
                                                                                                                                                                                                          Additionally, companies need to collaborate
                                                                                                                                                to traders, refiners, manufacturers and retailers
                                                                                                                                                                                                          and share best practices – not just keep them to
                                                                                                                                                – together with NGOs and the finance sector to
                                                                                                                                                                                                          themselves. They also need to support government
                                                                                                                                                collaborate to make palm oil more sustainable.
                                                                                                                                                                                                          policies that enable sustainable production and
                                                                                                                                                RSPO certification is the easiest way for companies
                                                                                                                                                                                                          100% sustainable imports. For more information on
                                                                                                                                                in the global palm oil industry, whatever their size or
                                                                                                                                                                                                          the vital role of governance, see page 40.
                                                                                                                                                resources, to show that they are acting responsibly.
                                                                                                                                                WWF strongly urges the industry to produce RSPO-
                                                                                                                                                certified sustainable palm oil – and retailers and

                                                                 90%                                                        10%                 brands to buy it. In 2018, the RSPO strengthened
                                                                                                                                                its Principles and Criteria (P&C) to include the
Other vegetable oil plantations (such as sunflower, soybean or rapeseed oil)                                             Palm oil plantations   prohibition of new plantings on peat, a ban on the
Source: USDA, January 2020                                                                                                                      use of fire within RSPO certified units, a requirement

13     WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                                                                                                                                       WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY   14
PALM OIL BUYERS SCORECARD - MEASURING THE PROGRESS OF PALM OIL BUYERS As we enter a new decade, are companies finally committed to sustainable ...
PALM OIL DOESN’T HAVE TO BE
       DESTRUCTIVE - IT CAN BE GROWN
       RESPONSIBLY, PROTECTING NATURE
       AND BENEFITING PEOPLE
© WWF-Malaysia / Mazidi Abd Ghani

  15                                WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY   WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY   16
DENMARK

HOW DID
                                                                                                                          SWITZERLAND
                                                                                                                                           SWEDEN
                                                                                                                            GERMANY
                                                                                                                                             POLAND
WE ASSESS                                                                                                            THE NETHERLANDS
                                                                                                                             BELGIUM
                                                                                                                                                FINLAND

COMPANIES?                                                                                                                   FRANCE
                                                                                                                     UNITED KINGDOM
                                                                                                            CANADA
The scorecard assesses 173 companies on the                                                   USA                      IRELAND
commitments they have made, and the actions they
have taken, to:
                                                                                                                     PORTUGAL                ITALY
•    ensure their supply chains are sustainable and
     free from the conversion of natural ecosystems
     including forests, and
•    support a responsible and sustainable palm oil
     industry beyond their own supply chain                                                                                                                                                             SINGAPORE
This includes actions such as joining the RSPO and
                                                                                                                                                                                                             MALAYSIA
action-oriented industry sustainability platforms;
                                                                                                                                                                                                                                     INDONESIA
sourcing RSPO CSPO; taking responsibility for                       markets, the scoring system
sustainability at the group level and for all global                made allowances for the
operations; commiting suppliers to deforestation-                   transition to a physical
and conversion-free sourcing and a supply chain                     supply chain model by
that is traceable to known source; and investing in                 awarding points for any                                                                                                                                                    AUSTRALIA
sustainability actions on-the-ground in palm oil                    supply chain model including
producing landscapes.                                               RSPO Book and Claim “credits”.

The scorecard looks at some of the basic actions
that companies can and should be taking to show                      THE SCORECARD ASSESSES
commitment and support for a responsible,
conversion- and deforestation-free palm oil
industry. The list of questions we have used in this                 1. COMPANY COMMITMENTS
scorecard is inclusive but not exhaustive, with a                    AND ACTIONS TAKEN TO
focus on deforestation- and conversion-free. Further
guidance on commitments and actions can be found                     ENSURE THEIR OWN PALM OIL
in the Accountability Framework. With no company                     SUPPLY CHAIN IS SUSTAINABLE AND FREE
                                                                                                                            Companies were assessed using data collected by     and sent to all companies. Companies were asked
                                                                     FROM DEFORESTATION AND NATURAL
scoring full marks, there is room for improvement
for all in 2020.                                                                                                            the RSPO, submitted by its member companies         to provide supporting evidence for other relevant
                                                                     ECOSYSTEM CONVERSION                                   through its 2019 Annual Communication of Progress   information that they might include and were
The scorecard includes companies headquartered                                                                              (ACOP) process that covers CSPO purchases made      expected to be transparent, truthful and accurate in
in Asian markets – namely Indonesia, Malaysia and                                                                           in 2018. A questionnaire was pre-populated with     their reporting.
Singapore – which are considered to be emergent                      2. COMPLEMENTARY ACTIONS TAKEN                         information from the RSPO ACOP (where available),
sustainability markets where demand and action
                                                                     TO PROMOTE SUSTAINABILITY BEYOND                       RSPO membership records and company websites,
on sustainability has to date been very low. In
order to support “first movers” in these emergent                    THE COMPANY’S OWN SUPPLY CHAIN

17   WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                                                                                                               WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY    18
WHAT WERE THE SCORING CRITERIA?
All 173 companies were scored out of a possible total of 22 points, based on the performance indicators                                        TOTAL OF 22 POINTS:
below. The first 16 points relate to actions the company has taken in relation to its own supply chain, and the                                16 POINTS FOR OWN SUPPLY CHAIN,
remaining six points relate to actions that support sustainable palm oil beyond the company’s own supply
chain.
                                                                                                                                               6 POINTS FOR BEYOND OWN SUPPLY CHAINS

     OWN SUPPLY CHAIN                     TOTAL 16 POINTS

                                                                                                                                3
                                                                                                                                              0.5 points for making a public commitment to buy only CSPO
                                          Commitments to buying RSPO certified sustainable palm oil (CSPO)                                    0.5 points for making a commitment to achieve this by 2020 or earlier
                                                                                                                                              [1 point in total]
                                          Purchasing RSPO CSPO is the simplest action a company can take
                                                                                                                                              0.25 points if commitment covers each type of palm oil:
                                          towards cleaning its own supply chain and incentivizing more sustainable                            (a) Crude and refined palm oil (CPO) (b) Palm kernel oil (PKO) (c) Palm kernel
                                          production. There is still not enough demand to meet the supply of CSPO.                            expeller (PKE) (d) Palm oil derivatives (POD)
                                          Companies should be 100% RSPO certified for all palm oil purchased and                              [1 point in total] (if only 1-3 of these 4 categories are applicable the score is weighted)

                                          for the entire group (inclusive of subsidiaries, affiliates, joint ventures and        POINTS       1 point if commitment applies to all countries in which a company operates,
                                          majority holdings).                                                                                 or (if applicable) to the entire corporate group

                                                                                                                                              For crude and refined palm oil (CPO) and palm kernel oil (PKO):

                                          How much CSPO companies actually use for each type of palm oil                                      SEGREGATED (SG) OIL + IDENTITY PRESERVED (IP) OIL

                                          (CPO, PKO, POD)                                                                                     + INDEPENDENT SMALLHOLDER CREDITS
                                                                                                                                              1 point for >0-24.9%
                                                                                                                                              2 points for 25-74.9%
                                          Shifting supply chains14 to physical supplies of CSPO brings greater
                                                                                                                                              2.5 points for 75-99.9%
                                          transparency to that supply chain and it requires companies along the supply                        3 points for 100%
                                          chain to build a relationship with suppliers. Segregated and identity

                                                                                                                                10
                                                                                                                                              MASS BALANCE (MB) OIL                          BOOK & CLAIM (CREDITS)
                                          preserved CSPO also allow brands to show that the actual palm oil they use
                                                                                                                                              0.25 points for >0-49.9%                       0 points
                                          in their products is from sustainable sources. Therefore physical supply chain                      0.5 points for 50-99.9%
                                          models are awarded more points than Book & Claim, with an exception for                             1.5 points for 100%
                                          purchasing Independent Smallholder credits to support smallholders who
                                          may be unable or may struggle to connect to physical supply chains, and for                         For palm oil derivatives (POD):
                                          companies headquartered in Asia where markets for sustainability are less
                                                                                                                                              SEGREGATED (SG) OIL + IDENTITY PRESERVED (IP) OIL
                                          mature.                                                                                             + INDEPENDENT SMALLHOLDER CREDITS
                                                                                                                                              1 point for >0-24.9%
                                          Some types of palm oil (such as complex derivatives or palm oil that is                    POINTS   2 points for 25-74.9%
                                                                                                                                              2.5 points for 75-99.9%
                                          produced by independent smallholders) are more difficult to source from
                                                                                                                                              3 points for 100%
                                          physical supplies of CSPO. This is a reason why there remains a need to have a
                                          Book & Claim system. The Book & Claim system is also valuable to ‘kick start’
                                                                                                                                              MASS BALANCE (MB) OIL                          BOOK & CLAIM (CREDITS)
                                          transformation by making it easy and cheap for brands to support growers that                       0.25 points for >0-49.9%                       0 points for >0-49.9%
                                          are RSPO certified. For derivatives (POD), we therefore use a scoring system                        0.5 points for 50-99.9%                        0.25 points for 50-99.9%
                                          that is more lenient towards Mass Balance and more inclusive of Book & Claim.                       1.75 points for 100%                           1.25 points for 100%

                                                                                                                                              For companies headquartered in Asia,           For all companies:
                                          Total is calculated by:
                                                                                                                                              irrespective of supply chain model:
                                          Total supply chain model score * (3 types of palm / number of palm oil types used)
                                             +1 bonus point for 100% RSPO CSPO coverage of all palm oil, if applicable                        For each type of palm oil:                     +1 point if 100% of all purchased palm
                                             -1 transparency penalty for reporting percentages and not volumes, if applicable                 1 point for >0-24.9%                           oil is certified, by any supply chain
                                                                                                                                              2 points for 25-74.9%                          system
                                                                                                                                              2.5 points for 75-99.9%                        -1 point if the company only reported
                                                                                                                                              3 points for 100%                              percentages and not quantities

19    WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                                                                                                   WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY           20
1
       OWN SUPPLY CHAIN                 *Continued

                                           Scope to which the quantities of CSPO relate                                              0 points if only some of the countries in which a company
                                                                                                                                     or (if applicable) group operates
                                           Multi-national companies and groups have an obligation to ensure that they                0.5 points if a group exists but the scope only relates to all countries
                                                                                                                                     in which the company operates
                                           act on their sustainability commitments wherever they use palm oil.
                                                                                                                                     1 point if the scope relates to all countries in which the group (or company,

                                                                                                                            POINT    if not part of a group) operates

                                                                                                                        1
                                           Whether or not suppliers are expected to have a no deforestation,                         0.5 points if supplier commitment is deforestation-free but does not meet the

                                           no conversion commitment                                                                  Accountability Framework definition for conversion*-free
                                                                                                                                     1 point if supplier commitment is deforestation- and conversion-free
                                           Companies serious about ensuring supply chain sustainability must extend                  *Conversion is a change of a natural ecosystem to another land use or profound
                                           their commitments to their suppliers. In so doing, they also build greater                change in a natural ecosystem’s species composition, structure or function.
                                                                                                                                     Deforestation is one form of conversion (the conversion of natural forests).
                                           influence for sustainability over their own supply chain and beyond.
                                                                                                                            POINT

                                                                                                                        1
                                           Whether or not suppliers are required to purchase only palm oil
                                           that is traceable
                                           Whilst traceability alone does not guarantee sustainability, by                           1 point if suppliers are required to be traceable to mills or plantation

                                           understanding their own supply chain, companies can confirm whether it
                                           is sustainable and/or provide influence and support to this end, and can
                                           extend support for sustainability beyond their own supply chain.
                                                                                                                            POINT

                                                                                                                        2
     BEYOND OWN SUPPLY CHAIN               TOTAL 6 POINTS

                                           Membership of action-oriented sustainable palm oil platforms                              1 point for being an RSPO member

                                           These “platforms” need to be complementary to the RSPO and go beyond                      1 point for being a member of the POIG or other* action-oriented sustainable palm
                                                                                                                                     oil platforms
                                           just membership and commitments for a company’s own supply chain, by
                                           requiring company participation with demonstrable action intended to                      *For example: Acceptable groups include, but are not limited to, RSPO committees
                                           reach beyond their own supply chains to support a responsible, sustainable                and working groups, the Palm Oil Transparency Coalition (POTC), and the High

                                                                                                                        4
                                           palm oil industry                                                                POINTS   Carbon Stock Approach (HCSA).

                                           On-the-ground investment in palm oil producing landscapes with
                                           pro-sustainability measures                                                               4 points for any of the following actions:
                                           Companies should move their commitments beyond mitigation of                              (a) supporting smallholder producers
                                           deforestation and sustainability risk, to an approach that addresses past,                (b) protecting and restoring forests
                                                                                                                                     (c) supporting landscape/jurisdiction approaches
                                           current and potential future deforestation and conversion caused by
                                                                                                                                     (d) conservation projects
                                           perverse market signals, and promotes sustainable production.                    POINTS

21     WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                                                                                      WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY   22
ANALYSIS
                                                                    Transparency
                                                                    A worrying finding of the scorecard is the lack of        Supplier Accountability
                                                                    transparency of some companies. About a quarter
                                                                    of the companies we contacted did not even engage
                                                                                                                              The scorecard also revealed that less than a third of
                                                                                                                              companies are extending their influence over their
                                                                                                                                                                                         ONLY 58% OF THE 9 MILLION TONNES
HOW ARE COMPANIES PERFORMING                                        with us to provide information for the scorecard.         supply chain by holding their suppliers accountable.       OF PALM OIL DECLARED CUMULATIVELY
AS A WHOLE?                                                         Formal public commitments and transparency creates        Forty-six of the 173 assessed companies require a          BY THE COMPANIES IS CERTIFIED, AND
                                                                    accountability for companies and provides them with       deforestation-free policy of their suppliers. Even
At the start of 2020, the deadline year by which                    the impetus needed to examine their supply chains         fewer – 14 – required the policy to be conversion-         APPROXIMATELY HALF OF THE COMPANIES
many companies pledged for their supply chains                      and put in place actions and policies that promote the    free, protecting all natural ecosystems inclusive          COMMITTED TO 100% RSPO CSPO BY 2020
                                                                                                                                                                                         HAD ACHIEVED THIS IN 2018.
to be deforestation-free, this scorecard reveals that               sustainability of the palm oil industry as a whole. It    of forests. Only 50 out of the assessed companies
while some companies are making commendable                         also allows customers and other stakeholders to see       require traceability at least to the palm oil mill, and
progress on sustainable palm oil, others – including                how well companies are doing and to understand how        only 18 companies are tracing their palm oil to both
brands whose products we consume daily – are                        quickly the industry is progressing.                      the mill and plantation.
doing little or nothing or at all.
                                                                    Commitments to Sustainable Palm Oil
                                                                    Only three-quarters of companies had a public
                                                                                                                              Beyond Supply Chain Investments
                                                                                                                              Over a quarter of companies are undertaking
                                                                                                                                                                                        HOW ARE COMPANIES PROGRESSING
WHAT SETS THE MARKET LEADERS                                        commitment to source 100% RSPO CSPO; this is              investments in on-the-ground actions in palm              TOWARD SEGREGATED CSPO?
APART FROM THE LAGGARDS?                                            a basic commitment that all can take to motivate
                                                                    producers to move towards sustainable methods
                                                                                                                              oil producing landscapes, and over a quarter are
                                                                                                                              involved in action-oriented platforms (besides
                                                                                                                                                                                        Beyond this pessimistic story there are companies
                                                                                                                                                                                        that are progressing well on the journey to
Whilst no company scored full marks, companies                      of production. This year is a crunch year by which        RSPO membership alone) to support a responsible           sustainable palm oil.
that deserve commendation include Ferrero,                          many have committed to be deforestation-free,             industry. It is encouraging that these companies
EDEKA, Kaufland, L’Oréal and IKEA as the only                       yet disappointingly only two-thirds of companies          are starting to take actions beyond their own supply      Commendably, a total of 14 companies including
companies to score 19 or more out of 22. These                      committed to 2020 as their deadline to be 100%            chain to share responsibility for a sustainable           Bahlsen and Migros have proven that it is possible
market leaders at the top of the scorecard rankings                 certified.                                                industry, and an example that other companies can         to source 100% RSPO segregated (SG) CSPO for all
have placed sustainable palm oil at the top of their                                                                          follow.                                                   their purchasing of CPO.
business agenda, by making and following through                    Uptake of Sustainable Palm Oil
on public commitments to embed sustainable palm                     Despite 10 years of asking companies to buy RSPO                                                                    Our analysis of the scores also found that there was
oil in their supply chains, as well as investing time               CSPO, and whilst there has been commendable                 Over the past three scorecards, the total               very little variation in average scores across large
and resources beyond their own supply chain to                      progress made by many, overall it is highly                 reported volume that is RSPO CSPO                       and small palm oil buyers. Companies purchasing
support a responsible industry.                                     disappointing that many companies are still not 100%        for assessed companies has increased                    less than a thousand tonnes of palm oil displayed
                                                                    covered for all their purchases. In our review of 2018      steadily from 29% (2013) to 39% (2016)                  average scores of 12, with Ayam Brand the highest
At the other end of the scale, the scorecard revealed               purchasing data for this scorecard, less than half of       to 58% (this scorecard): an encouraging                 ranking at 15.5 points. This is comparable to some of
a large number of companies that have done little                   companies declared that 100% of palm oil purchases          albeit slow uptake trend. Nevertheless,                 the largest palm oil purchasers, those buying greater
or nothing at all to ensure the sustainability of their             are RSPO certified. The lack of urgency to set a target     there needs to be a large concerted                     than 1 million tonnes, who achieved average scores
own supply chain or to promote sustainability within                date by 2020 is reflected by the modest uptake of           effort by companies if they are to                      of 14, including Unilever, the top scorer for the
the palm oil industry.                                              RSPO CSPO. For instance, just 58% of the 9 million          achieve 100% RSPO CSPO by 2020.                         category with a score of 14.75.
                                                                    tonnes of palm oil declared cumulatively by the
                                                                    companies is certified.
HOW ARE COMPANIES PERFORMING
ON FUNDAMENTAL ACTION AREAS?                                        RSPO Membership
                                                                    Of the 173 companies, all but 32 are RSPO members.
Whilst the average score for scorecard respondents                  While this is a key indicator that the RSPO has been
was 12.6 points out of 22, encouragingly companies                  instrumental in getting the industry to be more open,
were found to be taking actions both in their own                   50 companies did not submit their ACOP report – a
supply chain and beyond their own supply chain,                     basic RSPO membership requirement – and are
developing the overall industry for sustainable palm                thus still lacking transparency in their efforts to
oil. On average, companies who responded scored                     progress towards 100% RSPO CSPO and support the
9.3 out of 16 for their own supply chain and 2.7 out                wider vision of the RSPO and its members to “make
of 6 for actions beyond their own supply chain.                     sustainable palm oil the norm”.

23   WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                                                                                                                       WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY   24
HOW DID COMPANIES                                                                                                    27%      46 companies require their suppliers to
                                                                                                                              have a deforestation-free policy

PERFORM OVERALL?                                                                          132                         8%      14 companies also require the
                                                                                                                              policy to be conversion-free
                                                                                          companies

     41       companies did not respond                                                   responded

                                                                                               131
                                                                                        companies are
                                                                                         commited to

                                                                                                                                                                                       10%
                                                                                          100% RSPO
                                                                                            CSPO

                                                                                               117                                                                                     18 companies require
                                                                                                                                                                                       traceability to mills and
                                                                                         companies                                                                                     plantations
                                                                                         have a target to

                                                                                                                                                                                       29%
                                                                                         achieve this by

                                                                                                                     173
                                                                                         2020 or earlier

                       11
                      Food Service
                                                            108
                                                            Manufacturers
                                                                                   54
                                                                                   Retailers
                                                                                                                                                                                       50 companies
                                                                                                                                                                                       require traceability
                                                                                                                                                                                       to mills

                       294,368 MT                            8,075,206 MT          577,254 MT
                       Total PO                              Total PO              Total PO

              96%
                       Usage
                       282,203 MT                54%         Usage
                                                             4,388,721 MT    94%
                                                                                   Usage
                                                                                   540,417 MT

                                                                                                                                                                   28%
                       RSPO CSPO                             RSPO CSPO             RSPO CSPO
                       Usage                                 Usage                 Usage                              COMPANIES
     Score distribution:                              Total PO used by supply chain model:
                                                                                                                                                                   48 companies are investing in
                                                                                                                                                                   on-the-ground actions in palm
      9   %
                Leading the Way                         16.3%                                    41.8%                                                             oil producing regions
                                                        Segregated/                              Uncertified

                                                                                                                                             27%
                                                        Identity Preserved                       (3,735,487MT)
      12%      Well on the Path                         (1,462,120MT)

                                                        0.3%
      39%      Middle of the Pack                       Independent
                                                        Smallholder
                                                                                                                                             47 companies are members of
                                                                                                                                             action-oriented sustainability
                                                        Certificates                                                                         platforms (excl. RSPO

      17%      Lagging Behind                           (30,112MT)                                                                           membership)

                                                        27.2%                                        14.3%
      24%      Non-respondent                            Mass Balance
                                                         (2,435,380MT)
                                                                                                     Book & Claim
                                                                                                     (1,283,729MT)   82%
                                                                                                                     141 companies
                                                                                                                     are RSPO members

25    WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                                                                                        WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY   26
HOW DID THE INDIVIDUAL SECTORS                                      *Continued

AND COMPANIES PERFORM OVERALL?

           Retailers Score Table

27   WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY   28
*Continued                                                          *Continued

                                                                                               LEADING THE WAY   WELL ON THE PATH       MIDDLE OF THE PACK       LAGGING BEHIND        NON-RESPONDENT

                                                                    HOW DID THE RETAILERS PERFORM?

                                                                        54 45 41 44 31
                                                                         companies               responded                are RSPO                    are buying                    are buying
                                                                          assessed                                        members                      certified                  100% certified
                                                                                                                                                      sustainable                  sustainable
                                                                                                                                                        palm oil                     palm oil

                                                                    Retailers made up 31% of all those assessed under               Perhaps unsurprisingly, given the large number of
                                                                    the scorecard with a response rate of 83% which                 suppliers managed by retailers, only seven retailers
                                                                    was the highest of any sector. The average score                required suppliers to have a zero deforestation
                                                                    for all retailers that participated in the survey was           policy. This was by far the worst performing sector
                                                                    12.9 with retailers scoring higher overall than other           of all with only 13% meeting this requirement
                                                                    sectors. The top retailers, all scoring over 18 points,         compared to the average of 27%. The retail
                                                                    were EDEKA, Kaufland, IKEA, Marks and Spencer                   sector performed similarly poorly with requiring
                                                                    and ALDI South. Of the 16 points available under                traceability, with 15% requiring traceability to mills,
                                                                    the own supply chain section, respondent retailers              and none requiring traceability to plantations.
                                                                    scored an average of ten points. Retailers again                However, the fact that some of the retailers have
                                                                    outperformed other sectors with commitments                     made these commitments is an encouraging example
                                                                    to purchase 100% RSPO CSPO with 85% having                      that others in the sector can follow.
                                                                    commitments and 80% having 2020 commitments.
                                                                                                                                    Retailers scored above average in terms of their
                                                                    A total of 577,254 tonnes of palm oil has been                  actions beyond their own supply chain with 44% of
                                                                    captured by the scorecard that is attributable to               those assessed claiming to have taken some actions.
                                                                    the retail sector, representing just 6% of the total            76% of retailers were members of the RSPO and 35%
                                                                    captured under the scorecard. In line with overall              were members of some other platform, again in line
                                                                    trends, retailers did not perform as well in meeting            with overall averages. Retailers also followed the
                                                                    their commitments; 80% of retailers declared that               average in terms of those investing in on-the-ground
                                                                    they were using some RSPO CSPO but only just over               initiatives with just under a third reporting that they
                                                                    half of those with a commitment were using 100%                 do so.
                                                                    RSPO CSPO.

29   WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                                                                   WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY   30
*Continued
          Manufacturers Score Table

                               Ireland

31   WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY   32
*Continued                                                          *Continued

33   WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY   34
*Continued
                                                                                                                                       HOW DID THE MANUFACTURERS PERFORM?

                                                                                                                                       108 80 93 82 41
                                                                                                                                           companies               responded              are RSPO                 are buying                   are buying
                                                                                                                                            assessed                                      members                   certified                 100% certified
                                                                                                                                                                                                                   sustainable                 sustainable
                                                                                                                                                                                                                     palm oil                    palm oil

                                                                                                                                       Consumer goods manufacturers (CGM) represent             in RSPO CSPO usage relative to 2016. Given the
                                                                                                                                       the majority sector in the scorecard, comprising         volume of palm oil captured by the manufacturing
                                                                                                                                       62% of the assessed companies. 74% of the                sector, this is a very disappointing finding. Some
                                                                                                                                       manufacturers we contacted responded to our              manufacturers anecdotally commented that their
                                                                                                                                       questionnaire, a response rate in line with the other    investment has been strategically switched to
                                                                                                                                       sectors.                                                 on-the-ground actions with their suppliers, which
                                                                                                                                                                                                may in turn have affected supply chain investment
                                                                                                                                       The average score for all manufacturers was 11.9,        choices particularly for physical, segregated
                                                                                                                                       which is aligned with the average score of the other     volumes.
                                                                                                                                       sectors. Leading the pack in the manufacturing
                                                                                                                                       sector are Ferrero, L’Oréal, Bahlsen, Mars and           In more encouraging news, manufacturers are the
                                                                                                                                       FrieslandCampina, which all scored over 17 points.       top performers in taking action to secure their own
                                                                                                                                                                                                supply chains with 32% of companies requiring
                                                                                                                                       Of the 16 points available under the “own supply         suppliers to have zero deforestation policies
                                                                                                                                       chain” section of the scorecard, respondent              (versus the scorecard average of 27%). CGMs also
                                                                                                                                       manufacturers scored nine points on average. In          outperform the average on traceability, with 35%
                                                                                                                                       relation to commitments to purchase 100% RSPO            requiring traceability of their palm oil supply chain
                                                                                                                                       CSPO, manufacturers performed below average.             to at least mills. Meanwhile, out of the 18 scorecard
                                                                                                                                       Only 70% of the assessed CGMs have commitments           companies that require traceability to plantations,
                                                                                                                                       to source 100% CSPO while only 63% have                  16 of those are from the manufacturing sector. This
                                                                                                                                       commitments to source 100% CSPO by 2020.                 could reflect the sector’s closer relationship with
                                                                                                                                                                                                the production and trade end of the supply chain,
                                                                                                                                       The CGM companies in the scorecard claimed they          and thus their ability to effect positive change
                                                                                                                                       use a total of 8,075,206 tonnes of palm oil, which       on-the-ground. Manufacturers scored in line with
                                                                                                                                       is 90% of the total volume of palm oil captured by       the scorecard average related to actions “beyond
                                                                                                                                       the scorecard. Similarly, 84% of the total 5,211,341     their own supply chain” with 36% of those in the
                                                                                                                                       tonnes of CSPO captured under the scorecard were         scorecard claiming to have taken some actions
                                                                                                                                       purchased by this sector. 76% of the manufacturers       in that regard. The manufacturing sector has the
                                                                                                                                       assessed in the scorecard declared that they use         highest proportion of RSPO membership in the
                                                                                                                                       some RSPO, but only 38% use 100% RSPO CSPO.              scorecard, with 93 of the 108 scorecard CGMs (86%)
                                                                                                                                       This rate of 100% CSPO usage by manufacturers            being RSPO members. Additionally, 25% of the
                                                                                                                                       is far lower than that of the retailers and food         CGMs are members of some other action-oriented
                                                                                                                                       service companies and represents a drop since            platform, slightly below the scorecard average.
     TAT HUI FOODS PTE LTD            Singapore                                                                                        our 2016 scorecard which had revealed that 42%           Manufacturers followed the average again in terms
                                                                                                                                       of manufacturers were using 100% RSPO CSPO.              of those investing in on-the-ground initiatives with
     Ziaja                            Poland                                                                                           Conversely, the other sectors reported an increase       just under a third reporting doing so.

                                       LEADING THE WAY       WELL ON THE PATH   MIDDLE OF THE PACK   LAGGING BEHIND   NON-RESPONDENT

35           WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                                                                                                                        WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY   36
HOW DID THE FOOD SERVICE COMPANIES PERFORM?
           Food Services Score Table

                                                                                                                                   11                        7                       7                          9                           6
                                                                                                                                   companies               responded                are RSPO                 are buying                   are buying
                                                                                                                                    assessed                                        members                   certified                 100% certified
                                                                                                                                                                                                             sustainable                 sustainable
                                                                                                                                                                                                               palm oil                    palm oil

                                                                                                                               Food service companies represent just 6% of all the        CSPO for their palm oil supply chains. While this
                                                                                                                               companies in the scorecard and comprise just eleven        is an overall disappointing finding that is in line
                                                                                                                               companies in total. Less than two-thirds of the food       with other sectors, it should be noted that this
                                                                                                                               service companies responded to our questionnaire,          represents a significant step forward by the food
                                                                                                                               which is the lowest response rate of the three sectors     service sector since 2016, when our scorecard
                                                                                                                               assessed.                                                  revealed that only 25% were fully covering their
                                                                                                                                                                                          purchases with sustainable palm oil. However, there
                                                                                                                               With an average score of 9 for respondent                  are questions regarding how accurately this sector –
                                                                                                                               companies (7.3 if including non-respondents), the          and to a certain extent all the sectors – have been at
                                                                                                                               food service companies scored the lowest of the            quantifying their actual dependence on palm oil via
                                                                                                                               sectors and is the only sector to pick up less than        their declared volumes.
                                                                                                                               half of the points available. McDonald’s leads the
                                                                                                                               food service companies with a score of 13.75, placing      Only four of the food service companies assessed
                                                                                                                               it in the middle of the pack in terms of rankings.         in the scorecard require their suppliers to have a
                                                                                                                               Yum! Brands and Sodexo trail further behind the            zero deforestation policy. The food service sector
                                                                                                                               pack as the next two highest scoring food service          performed similarly poorly in the area of traceability.
                                                                                                                               companies. Restaurant Brands International only            Of the 11 companies included in the sector, only four
                                                                                                                               scored 3 points, and – whilst classified as a retailer     companies require traceability to mills and only two
                                                                                                                               in the scorecard, it is worth mentioning alongside         require traceability to plantations.
                               LEADING THE WAY       WELL ON THE PATH   MIDDLE OF THE PACK   LAGGING BEHIND   NON-RESPONDENT   this sector as they are a large operator of fast food
                                                                                                                               restaurants including Burger King and Tim Hortons.         Food service companies scored poorly compared
                                                                                                                                                                                          to others in terms of their commitments to taking
                                                                                                                               Of the 16 points available under the “own supply           action “beyond their own supply chains” with only
                                                                                                                               chain” scoring section, respondent food service            one of those assessed claiming to have done so. The
                                                                                                                               companies scored an average of eight points. Over          average score for respondent food service companies
                                                                                                                               three quarters of the food service companies have          in this section was 1.4 compared to the overall
                                                                                                                               commitments to source 100% RSPO CSPO, and over             average of 2.7. Two-thirds of food service companies
                                                                                                                               half have commitments to source 100% CSPO by               are members of the RSPO, but only one, Yum!
                                                                                                                               2020.                                                      Brands, is a member of another action-oriented
                                                                                                                                                                                          platform or is investing in on-the-ground initiatives.
                                                                                                                               Food service companies assessed in the scorecard
                                                                                                                               claim to use 294,368 tonnes of palm oil - this
                                                                                                                               represents just 3% of the total palm oil usage
                                                                                                                               captured under the scorecard. In relation to the
                                                                                                                               proportion of this palm oil that is certified, 82%
                                                                                                                               of food service companies declared that they were
                                                                                                                               using some RSPO CSPO. Meanwhile, 55% of
                                                                                                                               companies say they have achieved 100% RSPO

37   WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                                                                                                                          WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY   38
RECOMMENDATIONS                                                     •    Ensure commitments and actions cover the
                                                                         entire corporate group, apply to all countries
                                                                                                                            WHAT SHOULD CONSUMERS DO?
                                                                                                                            Customer advocacy is the best way to instigate
                                                                                                                                                                                     •   Adhere to Organisation for Economic Co-
                                                                                                                                                                                         operation and Development (OECD) agriculture
                                                                         where the group operates and cover all the types   long-term change. Brands care about what their               guidance

WHAT SHOULD COMPANIES DO?
                                                                         of palm oil that they use                          customers think, so we need to ask what they source
                                                                                                                            and where they source from to make sure they             •   Be an active advocate globally for deforestation-
All companies that use palm products must ensure                    •    Participate in other action-oriented initiatives   commit to credibly certified sustainable palm that           and conversion-free commodities, as one
that their own supply chain is sustainable and                           and platforms for sustainable palm oil that        doesn’t cause deforestation or conversion, or harm           element to implement the Paris Agreement on
free from deforestation and conversion of natural                        complement the RSPO. Cooperate and share           wildlife or communities. You can:                            Climate Change, the Sustainable Development
ecosystems. They also have a responsibility and a                        information and ideas to speed up progress for                                                                  Goals and the Convention on Biological
role to play in supporting a responsible, sustainable                    all                                                •   Use this scorecard to see how well your favourite        Diversity (CBD)
industry that is free from deforestation and                                                                                    supermarkets, manufacturers and food service
conversion. Companies need to transition from                       •    Support on-the-ground action in palm oil               companies are doing on palm oil                      •   Work together with the industry to forge
simply de-risking their own supply chain, towards a                      producing landscapes, such as conservation                                                                      national alliances and draft country-level
pro-environment pro-people approach.                                     and forest restoration projects and smallholder    •   Contact the brands through their social media            initiatives towards CSPO commitments that
                                                                         farmer sustainability                                  channels and ask them to make commitments,               prevent deforestation and ecosystem conversion
Companies should:                                                                                                               join RSPO and purchase 100% physical certified
                                                                    •    Support policy action in producer and consumer         sustainable palm oil
•    Join the RSPO and actively contribute to its                        countries to tackle deforestation and conversion                                                            What should governments in consumer
     vision of making sustainable palm oil the norm                      and to create and enforce legislation requiring    •   Share the scorecard on social media                  countries do?
                                                                         legal and sustainable palm oil production
•    Make an ambitious public time-bound                            •    Undertake public communication and outreach        •   Add your voice to the 2020 voice of the planet       •   Make laws and policies that will mean that only
     commitment to buy only RSPO CSPO and ideally                        on sustainable palm oil                                calling for urgent action and make a palm oil            independently verified sustainable palm oil –
     POIG-verified oil                                                                                                          pledge                                                   that meets the standard set by RSPO, POIG,
                                                                    •    Use the Accountability Framework to ensure                                                                      ISCC and/or Rainforest Alliance – is entering
•    Increase uptake of RSPO CSPO including                              adherence to the above                                                                                          their markets by 2020 at the latest
     transitioning to physical supply chains with
     segregated (SG) or identity preserved (IP) oil                 •    Voice support for a global push for a New Deal
                                                                                                                            WHAT SHOULD GOVERNMENTS DO?                              •   Review policies, subsidies and overseas
     and supporting independent smallholders (IS)                        for Nature and People in 2020. Companies           Governments have an important role to play in                development aid to promote sustainable palm
     through the purchase of IS credits                                  can promote it by communicating relevant           halting deforestation, both in producer countries            oil and remove harmful incentives that may
                                                                         commitments and actions they are undertaking       and consumer countries.                                      promote irresponsible or even illegal palm oil
•    Source only from suppliers that adopt and                           in relevant fora and by joining Business for
     implement a deforestation- and conversion-free                      Nature and engaging in its events                  What should governments in producer                      •   Establish public procurement policies that
     policy                                                                                                                 countries do?                                                require consumer goods companies and retailers
                                                                                                                                                                                         to buy identity preserved certified palm oil,
•    Understand the supply chain, requiring
     suppliers to have traceability to the palm oil mill
                                                                        THE SUPPLY OF CSPO HAS GROWN                        •   Create laws and policies that will end
                                                                                                                                deforestation and ecosystem conversion and
                                                                                                                                                                                         which can be traced back to the mill – and,
                                                                                                                                                                                         where necessary, the plantation – to monitor
     – and where necessary the plantation level – to                    BY OVER 20% SINCE THE LAST SCORECARD                    ensure the sustainability of the palm oil industry       and manage environmental and social risk, and
     monitor and manage environmental and social
     risk
                                                                        WAS PUBLISHED IN 2016, MEANING THAT                 •   Support public-private partnerships aimed at
                                                                                                                                                                                         set ambitious targets for doing so

                                                                        THERE ARE CERTIFIED SUSTAINABLE OPTIONS                 ending deforestation and ecosystem conversion        •   Be more active in advocating for deforestation-
•    Ensure transparency by reporting on palm
                                                                        AVAILABLE FOR ANY COMPANY. HENCE,                                                                                and conversion- free supply chains (following on
     oil sources and usage, as well as progress and                                                                         •   Sign and implement the New York Declaration              EU work on Deforestation Free Supply Chains,
     actions at least annually                                          THERE IS NO EXCUSE FOR ANY BRAND                        on Forests                                               the Amsterdam Declaration and New York
                                                                        TO NOT BE USING 100% CSPO TODAY.                                                                                 Declaration on Forests)

39   WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY                                                                                                                    WWF-PALM OIL BUYERS SCORECARD -JANUARY 2020 EDITION: SUMMARY   40
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