Over-the-Counter Health & Wellness Catalog - Catálogo de salud y bienestar de artículos de venta libre - Sunshine Health
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Over-the-Counter Health & Wellness Catalog Your Benefit and Inventory Availability Guide Catálogo de salud y bienestar de artículos de venta libre Su guía de beneficios y disponibilidad de inventario SunshineHealth.com @SunHealthFL
Welcome to your Sunshine Health Over-the-Counter Health and Wellness Benefit! Your Sunshine Health benefits include a monthly allowance. Use this allowance to purchase over-the-counter (OTC) items that you probably use every day. These include first aid supplies, cold/ Questions cough medications, eye drops, toothpaste, pain relievers, vitamins and personal care items. about your OTC benefit? Sunshine Health helps every member stay as healthy as possible. Your well-being is important to us! Please call Sunshine Health’s OTC Vendor Depending on which Sunshine Health plan you are enrolled in, HomeScripts: your monthly OTC allowance is: 1-866-577-9010 Monthly Sunshine Health Plan Allowance Benefit Visit us online: Sunshine Health Medicaid $25 Per household SunshineHealth.com Sunshine Health Child Welfare $25 Per household Sunshine Health $25 Per household Comprehensive LTC Every month, you can place your order at any time. There are no date restrictions. But if you do not use your monthly allowance, it will not roll over to the next month. This information is available for KEEP THIS CATALOG! free in other languages. Please contact Member Services at You will need it to look up the health and wellness 1-866-796-0530, TTD 1-800-955-8770 Monday products you want to order every month. through Friday, 8 a.m. to 8 p.m. 2 SunshineHealth.com
¡Bienvenido a sus beneficios de salud y bienestar de artículos de venta libre de Sunshine Health! Sus beneficios de Sunshine Health incluyen un subsidio mensual. Use este subsidio para comprar artículos de venta libre (OTC, por sus siglas en inglés) que probablemente utilice todos los días. ¿Tiene preguntas Incluye suministros de primeros auxilios, medicamentos para resfrío/tos, gotas para los ojos, dentífrico, analgésicos, vitaminas y sobre su beneficio artículos de cuidado personal. de venta libre? Sunshine Health ayuda a cada miembro a permanecer tan Por favor, llamar al distribuidor saludable como sea posible. ¡Su bienestar es importante de medicamentos de venta para nosotros! libre de Sunshine Health para HomeScripts: Dependiendo en cual plan de Sunshine Health está inscrito, 1-866-577-9010 su subsidio mensual de OTC es: Subsidio Visítenos en línea: Sunshine Health Plan mensual Beneficio SunshineHealth.com Sunshine Health Medicaid $25 Por hogar Sunshine Health Child Welfare $25 Por hogar Sunshine Health $25 Por hogar Comprehensive LTC Cada mes, puede hacer su pedido en cualquier momento. No existen restricciones de fechas. Pero si usted no utiliza su subsidio mensual, no rodará al siguiente mes. Esta información está disponible ¡GUARDE ESTE CATÁLOGO! en otros idiomas de manera gratuita. Comuníquese con los Servicios de los Miembros al Lo necesitará para buscar los productos de salud 1-866-796-0530, de lunes a y bienestar que desea pedir cada mes. viernes, de 8 a.m. a 8 p.m. 1-866-577-9010 3
How to Order Products by Phone Productos Ordering is as easy as 1-2-3: ITEM DESCRIPTION QUANTITY COMPARABLE PRICE ART. DESCRIPCIÓN CANTIDAD COMPARABLE PRECIO Cómo hacer un pedido Analgesics / Analgésicos 1 Ibuprofen 200mg Tab 50ct Motrin IB $6 por teléfono 2 Naproxen Sod 220mg 50ct Aleve $9 Hacer un pedido es tan fácil Tab como 1-2-3: 3 Aspirin 325mg Tab 100ct Bayer Aspirin $5 4 Aspirin Ec 325mg Tab 100ct Ecotrin $6 Have your Sunshine Health 5 Aspirin Ec 81mg Tab 120ct Halfprin $5 Member ID card with you. You will need your Member ID number. 7 Mentholated Ointment 3oz Ben Gay $6 Tenga su tarjeta de identificación 175 Acetaminophen 325 100ct Tylenol $4 de Sunshine Health a mano. Regular Strength Necesitará el número de 189 Menstrual Pain Relief 20ct Midol $10 identificación de miembro. 226 Aspirin Chewable 36ct Bayer $3 81mg Chewable Choose the items you would like to 268 Arthritis Balm Rub 4oz Tiger Balm $15 order and write down the item Cream number. You will need this when placing your order. 269 Arthritis Balm Patch 5ct Tiger Balm $10 Elija los artículos que desea pedir y Antacids and Heartburn / Antiácidos y acidez escriba el número del artículo. Lo 8 Simethicone 80mg Tab 100ct Mylanta $6 necesitará para hacer su pedido. Anti-Gas 9 Calcium Carbonate 150ct TUMS $6 500mg Chewable Call the Sunshine Health OTC mail order pharmacy to place your 10 Heartburn Relief 30ct Pepcid AC $9 order: 10mg 1-866-577-9010 97 Omeprazole 20mg 14ct Prilosec $19 It is open Monday – Friday 140 Simethicone 125mg 60ct Mylanta Max $8 from 8 a.m. to 8 p.m. Chewable Tablets Strength Chewables Llame a la farmacia de pedido por correo de OTC de Sunshine Health 163 Effervescent 36ct Alka-Seltzer $11 para hacer su pedido: Pain Relief 1-866-577-9010 164 BeanAid Capsules 30ct Beano $6 Abierto de lunes a viernes 207 Motion Sickness 12ct Dramamine $4 de 8 a.m. a 8 p.m. Tablets 4 SunshineHealth.com
ITEM DESCRIPTION QUANTITY COMPARABLE PRICE ITEM DESCRIPTION QUANTITY COMPARABLE PRICE ART. DESCRIPCIÓN CANTIDAD COMPARABLE PRECIO ART. DESCRIPCIÓN CANTIDAD COMPARABLE PRECIO Anti-Diarrheal / Anti-diarreico Children’s Products / Productos para niños 11 Loperamide 2mg 12ct Imodium $5 151 Baby Lotion 9oz Johnsons $9 Caplets Baby Lotion 12 Bismuth Mixture 8oz Pepto-Bismol $8 152 Baby Oil 14oz Johnsons $11 Baby Oil Anti-Fungals / Anti-fúngicos 234 Baby Nail Clipper Set 1ct Nail Clipper $10 13 Clotrimazole 1% 1.5oz Gyne-Lotrimin $9 Vaginal Cream 257 Sunscreen Lotion, 6oz Coppertone $15 Babies, SPF-50 14 Tolnaftate 1% Cream .5oz Tinactin $7 271 Children’s Toothbrush 1ct Toothbrush $4 Anti-Hemorrhoidals / Anti-hemorroides 272 Organic Dairy DHA 360g Enfamil $19 15 Hemorrhoidal 2oz Preparation-H $8 Baby Powder Formula Ointment 273 Organic Lactorelief 360g Enfamil $19 118 Hemorrhoid Pads 100ct Tucks $8 Baby Powder Formula 119 Hemorrhoid Relief 12ct Preparation-H $7 274 Organic Soy Baby 360g Enfamil $19 Suppositories Powder Formula Children’s Products / Productos para niños 275 Similac Expert Care 13.1oz Similac $19 Neosure Premature 17 Diaper Rash Ointment 4oz Balmex $9 Baby Formula 18 Simethicone Drops 30ml Mylanta Drops $7 Condoms / Preservativos 19 Multivitamin Drops 50ml Poly-Vi-Sol $8 55 Condoms 3pk Trojan Enz $4 20 Ibuprofen 100mg/ 4oz Children’s $9 Cough/Cold/Allergies / Tos/resfrío/alergia 5ml Suspension Motrin 24 Diphenhydramine 24ct Benadryl Caps $5 25mg Tablets 21 Acetaminophen Liquid 4oz Tylenol Liquid $6 25 Diphenhydramine Elixir 4oz Benadryl Elixir $5 22 Acetaminophen 30ct Tylenol $5 Chewable Tabs 80mg Chewable 26 Sore Throat Lozenges 18ct Chloraseptic $5 Lozenges 23 Acetaminophen Drops 1oz Tylenol Drops $6 27 Medicated Chest Rub 3.5oz Vicks $7 51 Children’s Chewable 100ct Flintstones $7 Vapo-Rub Vitamin Tabs 28 Guiafenesin Syrup 4oz Robitussin $5 73 Baby Wipes 72ct Baby Wipes $6 29 Oxymetazoline 0.5% 15ml Afrin 12hr. $5 91 Nasal Saline Spray 44ml Ocean $4 Nasal Spray .65% 30 Loratadine 10mg Tab 30ct Claritin $10 150 Baby Shampoo 9oz Johnsons $10 96 Cetirizine 10mg Tablets 30ct Zyrtec $9 Baby Wash for (all day allergy Head-To-Toe 10mg tablets) 1-866-577-9010 5
ITEM DESCRIPTION QUANTITY COMPARABLE PRICE ITEM DESCRIPTION QUANTITY COMPARABLE PRICE ART. DESCRIPCIÓN CANTIDAD COMPARABLE PRECIO ART. DESCRIPCIÓN CANTIDAD COMPARABLE PRECIO Cough/Cold/Allergies / Tos/resfrío/alergia First Aid Creams, Ointments & Antiseptics / 165 Nighttime Cold & Flu 16ct NyQuil $5 Pomadas y cremas de primeros auxilios y antisépticos 166 Sore Throat Spray 6oz Chloraseptic $6 32 Calamine Lotion 6oz Calamine $7 167 Cough & Cold (HBP) 16ct Coricidin $12 Lotion 168 Cold Sore Treatment .23oz Abreva $17 33 Hydrocortisone 1% 1oz Cort-Aid $4 Cream 169 Cough Drops, 25ct Halls $6 Sugar Free 34 Triple Antibiotic .5oz Neosporin $5 Ointment 210 Cold Flu & Sore Throat 8oz Mucinex $10 Max 78 Psoriasis Cream 8oz Eucerin Cream $12 211 Tussin DM 4oz Robitussin DM $5 110 Wart Medication .5oz Compound W $8 213 Chest Congestion 60ct Mucinex $9 221 Bacitracin 1oz Bacitracin $6 Relief 260 Aloe Gel 6oz Fruit of $6 214 Daytime Cold/Flu 16ct DayQuil $5 the Earth Pseudo Free Soft Gels First Aid Supplies / 215 Sinus Acetaminophen 24ct Tylenol Sinus $6 Suministros de primeros auxilios 35 Athletic Bandage 3” 1ct Ace Bandage $7 217 Fluticasone Nasal .5oz Flonase $15 Spray 36 Adhesive Tape ½” 10yds First-Aid Tape $3 218 Air Shield Orange 10ct Airborne $7 37 Band-Aids 60ct Band-Aids $4 Tablets 39 Gauze Pads 2” x 2” 10ct J&J Gauze $3 Eye Care / Cuidado ocular Pads 31 Tetrahydrozoline .5oz Visine $4 40 Cotton Swabs 170ct Q-Tips $4 Drops Redness Eye Relief 41 Digital Oral 1ct Oral $6 Thermometer Thermometer 61 Lubricating Eye Drops .5oz Visine Dry $7 Eyes Relief 42 Alcohol Swabs 100ct Alcohol Swabs $4 219 Eye Itch Relief .5oz Visine Eye Itch $11 60 Medicated Lip Balm .35oz Carmex $3 Relief 80 Ear Thermometer, 1 unit Ear $25 241 Eyeglass Repair Kit 1ct Repair Kit $4 Digital Thermometer, Digital 249 Advanced Eye Relief 4oz Gericare $7 Wash 85 Hydrogen Peroxide 16oz Swan $5 Solution 116 Corn Remover .31oz Freezone $10 117 Cotton Balls 70ct Cotton Balls $6 149 Personal First Aid Kit 1 kit First Aid Kit $14 178 Bandage Antibiotic 20ct Band-Aid $8 One Size Antibiotic 6 SunshineHealth.com
ITEM DESCRIPTION QUANTITY COMPARABLE PRICE ITEM DESCRIPTION QUANTITY COMPARABLE PRICE ART. DESCRIPCIÓN CANTIDAD COMPARABLE PRECIO ART. DESCRIPCIÓN CANTIDAD COMPARABLE PRECIO First Aid Supplies / Laxatives / Laxantes Suministros de primeros auxilios 184 Petroleum Jelly 13oz Vaseline $7 114 Fiber Caplets 36ct FiberCon $11 185 Butterfly Closures 12ct Curad $7 115 Fiber Gummies 120ct Vitafusion $17 Butterfly Fiber Well Closures Gummies 186 Gauze Roll 2” X 2 yds 1ct Kendall $4 208 Daily Fiber Sugar Free 10oz Metamucil $8 244 Reusable Ice Pack 1ct Ice Pack $14 250 Wrist Brace – One Size 1ct Futuro $9 209 Pink Bismuth 30ct Pepto-Bismol $4 Chewable 251 Elbow Brace 1ct Futuro $14 Adjustable 266 Milk of Magnesia SUS 12oz Phillips $6 252 Ankle Brace Adjustable 1ct Futuro $15 (360) 253 Back Support – 1ct Futuro $20 Miscellaneous Items / Artículos misceláneos One Size Adjustable 56 Pill Box – 7 Days 1ct Pill Box $4 254 Elastic Knee Support 1ct Futuro $12 Adjustable 77 Sugar Substitute 100ct Sweet ’N Low $6 255 Hand Support S/M 1ct Futuro $10 136 Glucose Tablet 10ct Glucose $6 Fast Acting Tablets 256 Hand Support L/XL 1ct Futuro $10 141 Sharp’s Container 1qt Medline $6 Laxatives / Laxantes 157 Bathroom Scale 1ct Taylor Digital $20 44 DSS 100mg Capsules 100ct Colace $6 Bath Scale 172 Moleskin Padding 2ct Dr. Scholl’s $5 45 Bisacodyl Suppository 12ct Dulcolax $4 187 Tablet Cutter 1ct Tablet Cutter $6 10mg Suppository 188 Maxi Pad Liner 24ct Always $9 46 Bisacodyl Tab 5mg 100ct Dulcolax Tabs $5 228 Underwear Unisex 24ct Depends $14 Small Adult Diaper 47 Glycerin 12ct Fleet $3 22”-36” Waist With Suppository – Child Glycerine Tab Closure Suppository 229 Underwear Unisex 16ct Depends $14 Medium Adult Diaper 82 Iron - With Stool 30ct Ferro-Sequels $10 32”-44” Waist With Softener Agent Tab Closure 230 Underwear Unisex 18ct Depends $14 106 Adult Glycerin 12ct Fleet $6 Large Adult Diaper Suppositories 45”-58” Waist With Tab Closure 1-866-577-9010 7
ITEM DESCRIPTION QUANTITY COMPARABLE PRICE ITEM DESCRIPTION QUANTITY COMPARABLE PRICE ART. DESCRIPCIÓN CANTIDAD COMPARABLE PRECIO ART. DESCRIPCIÓN CANTIDAD COMPARABLE PRECIO Miscellaneous Items / Artículos misceláneos Over-the-Counter / Medicamentos de venta libre 231 Underwear Unisex 15ct Depends $14 XLarge Adult Diaper 94 Melatonin, 5mg tablets 60ct Melatonin $12 59”-64” Waist With Tab Closure 107 Hot/Cold Patches 5ct Icy Hot $11 236 Baby Outlet Cover 8ct Outlet Cover $5 233 Pregnancy Test Kit 2ct First Response $12 237 Baby Cabinet Lock 1ct Cabinet Lock $5 Pediculicides / Pediculicidas 242 Shoe Horn 1ct Shoe Horn $5 48 Lice Treatment 4oz RID Lice $9 Treatment 243 Shower Cap 1ct Shower Cap $3 Personal Care / Cuidado Personal 245 Food Aid Bumper 1ct McKesson $12 38 Ear Wax Drops .5oz Murine $6 246 Flashlight, LED 1ct Flashlight $14 69 Facial Tissues 3 Kleenex Facial $4 With Batteries packs Tissues 247 Ear Plugs 3 pairs Ear Plugs $1 @ 10 per 248 Pill Bottle Opener Aid 1ct Cap Opener $9 pack 267 Laundry Detergent, 7ct Tide POD $3 70 Baby Powder 4oz Baby Powder $4 H/D No Bleach, Liquid 71 Bar Soap 4x Ivory Bath Bar $8 270 Vaporizer 1 Gallon 1ct Vicks $25 4oz Oral Care / Cuidado oral 72 Nail Clipper 1 ea Nail Clipper $4 66 Toothbrush (medium) 1 ea Toothbrush $4 74 Latex Gloves (medium) 100ct Latex Gloves $8 67 Denture Tabs 40ct Polident $6 75 Sunblock SPF 30 4oz Sunblock SPF $9 30 68 Denture Adhesive 1.4oz Fixodent $6 76 Hand Sanitizer 8oz Hand Sanitizer $4 86 Waxed Dental Floss 1 pk J&J Floss $3 84 Lotion, Cocoa Butter, 8.5oz Palmers $9 108 Toothpaste (children’s) 4.6oz Toothpaste $7 Non-Medicated 109 Toothpaste (adults) 6oz Toothpaste $6 88 Insect Repellent 6oz OFF Deep $16 111 Mouthwash 8oz Listerine $8 Woods Aerosol with 112 Toothache Gel (adult) .33oz Anbesol $10 25% DEET Insect 170 Sensitive Tooth Paste 4.5oz Sensodyne $9 Repellent White 142 Blood Pressure Digital 1 unit SmartHeart $25 171 Flosser Picks 90ct Flosser Picks $6 Wrist Monitor Automatic Monitor 190 Acne Treatment 10% 1.5oz Rugby $6 191 Oil Free Acne Wash 6oz Neutrogena $10 8 SunshineHealth.com
ITEM DESCRIPTION QUANTITY COMPARABLE PRICE ITEM DESCRIPTION QUANTITY COMPARABLE PRICE ART. DESCRIPCIÓN CANTIDAD COMPARABLE PRECIO ART. DESCRIPCIÓN CANTIDAD COMPARABLE PRECIO Personal Care / Cuidado Personal Vitamins & Minerals / Vitaminas y minerales 192 Diabetic Skin Lotion 4.5oz Gold Bond $13 63 Glucosamine/ 50ct Glucosamine/ $12 Chondroitin Tab Chondroitin 222 Odor Control Spray 4oz Odor-Eaters $5 Powder 64 Iron Supplement 100ct Iron $4 325mg Tab supplement 223 Non-DEET Insect 100ml OFF $11 Repellent 65 Omega 3 Fish Oil 60ct Omega 3 Fish $7 1000mg Oil 1000mg 238 Hair Brush & Comb Set 1ct Hair Brush $3 81 Folic Acid Tab 100ct Folic Acid Tab $6 239 Hair Pick, Mini Plastic 1ct Hair Pick $3 400mcg Tab 400mcg 240 Nail File 1ct Nail File $4 83 Multivitamin Liquid 4oz Geritol $8 With Iron Multivitamin 258 Deodorant, Men’s 1.7oz Degree $5 Liquid /with Non-Medicated, Stick Iron 259 Body Wash, Cucumber 8oz Dove $5 193 Coenzyme Q-10 50mg 30ct Spring Valley $13 261 Dandruff Shampoo 13.5oz Head & $5 197 Vitamin B12 500mcg 60ct Nature’s $10 Shoulders Bounty 262 Deodorant, Women’s, 1.4oz Lady Speed $5 198 B Complex Plus 125ct Nature’s $7 Non-Medicated, Stick Stick Vitamin C Bounty 263 Dandruff A-D 1% 7oz Nizoral $15 200 Vitamin B-6 100ct Nature’s $6 Shampoo Bounty Smoking Cessation / Dejar de fumar 203 Lutein Soft Gels 30ct Ocuvite $19 57 Nicotine Polacrilex 50ct Nicorette $15 235 Prenatal Vitamin 100ct Nature Made $7 Gum 2mg Tablet 58 Nicotine Polacrilex 50ct Nicorette $15 264 Stress B With Zinc 60ct Nature Made $9 Gum 4mg Tablet Vitamins & Minerals / Vitaminas y minerales Women’s Personal Care / Cuidado personal para mujeres 49 Calcium Carbonate 60ct Caltrate 600 $6 ® 600mg Tab 98 Miconazole 3-Day, 3pk Monistat $20 Vaginal Cream 50 Multivitamins 130ct Theragran-M $10 With Minerals 99 Kotex Security 18ct Kotex $10 Tampon Regular 52 Vitamin A 10,000u 100ct Vitamin A $5 Caps 126 Summer’s Eve 32ct Hygiene $9 Cleansing Cloth Floral Wipes 53 Vitamin C 500mg Tabs 100ct Vitamin C $5 127 Cottonelle Fresh Care 42ct Hygiene $8 54 Vitamin E 400IU Gels 100ct Vitamin E $9 Cloth Tub Wipes 59 Senior Vitamin 60ct Centrum $11 128 Phenazopyridine AZO 30ct Uristat $13 With Mineral Tabs Silver Standard Tablet 62 Vitamin D 400IU Tabs 100ct Vitamin D $7 1-866-577-9010 9 9
Things to Remember • The following items are not covered under • Please allow up to 14 days for delivery of your OTC benefit: Alternative medicines (botanicals, in-stock items. You will be notified if an item herbals, probiotics and neutraceuticals), baby diapers, is out of stock and may take longer for delivery. cosmetics, food supplements, or replacement items (hearing aid batteries, contact lens containers, etc. • If you receive a damaged item, call when not factory packaged with an original item). 1-866-577-9010, Monday – Friday from 9 a.m. to 5 p.m. The item will be exchanged for an identical • You cannot use future allowance amounts item at no cost to you. Damaged products must be when placing your order. exchanged within 30 days of purchase. No other returns are allowed. • Products in this catalog should be ordered only for the enrolled member. • In order to purchase certain vitamin and mineral supplements, your physician must recommend it to you for a specific diagnosed condition. These are known as Dual Purpose items. Please speak with your physician before ordering these type of items. Cosas que debe recordar • Los siguientes artículos no están cubiertos bajo • Por favor, espere hasta 14 días para recibir sus el beneficio de OTC: medicinas alternativas artículos en stock. Se le notificará si un artículo está (botánicos, herbarios, probióticos y nutracéuticos), agotado y la entrega puede tomar más tiempo. pañales, cosméticos, suplementos alimenticios o repuestos (pilas para aparatos auditivos, contenedores • Si recibe un artículo dañado, llame al 1-866-577 de lentes de contacto, etc., cuando no estén 9010, de lunes a viernes de 9:00 a.m. a 5:00 p.m. empaquetados de fábrica con un elemento original). Intercambiaremos el articulo por uno idéntico sin costo alguno. Los productos dañados deben ser • No puede utilizar subsidios futuros para intercambiados dentro de 30 días de compra. sus pedidos. No se permiten otras devoluciones. • Los productos en este catálogo deben solicitarse • Para comprar ciertas vitaminas y minerales, su sólo para los miembros inscritos. médico debe recomendárselos a usted para una condición diagnosticada específica. Éstos se conocen como artículos de Doble Propósito. Por favor hable con su médico antes de pedir este tipo de artículos. 10 Sun unsshineHealth.com
STATEMENT OF NON-DISCRIMINATION DECLARACIÓN DE NO DISCRIMINACIÓN Sunshine Health complies with applicable Federal civil Sunshine Health cumple con las leyes federales rights laws and does not discriminate on the basis correspondientes referidas a derechos civiles y no of race, color, national origin, age, disability, or sex. discrimina sobre la base de raza, color, origen nacional, Sunshine Health does not exclude people or treat them edad, discapacidad o sexo. Sunshine Health no excluye differently because of race, color, national origin, age, a las personas ni las trata de forma diferente debido a su disability, or sex. raza, color, origen nacional, edad, discapacidad o sexo. Sunshine Health: Sunshine Health: • Provides free aids and services to people with disabili • Ofrece ayudas y servicios gratuitos a las personas con ties to communicate effectively with us, such as: discapacidades para comunicarse en forma eficaz con • Qualified sign language interpreters nosotros, como: • Written information in other formats (large print, au • Intérpretes calificados en lenguaje de señas dio, accessible electronic formats, other formats) • Información escrita en otros formatos (letra grande, • Provides free language services to people audio, formatos electrónicos accesibles, otros whose primary language is not English, such as: formatos) • Qualified interpreters • Ofrece servicios idiomáticos gratuitos a • Information written in other languages las personas cuyo idioma principal no es If you need these services, contact Sunshine Health at Inglés, como: 1-866-796-0530 (Relay FL 1-800- 955-8770). • Intérpretes calificados • Información escrita en otros idiomas If you believe that Sunshine Health has failed to provide these services or discriminated in another way on the Si necesita estos servicios, contacte a basis of race, color, national origin, age, disability, or sex, Sunshine Health al 1-866-796-0530 you can file a grievance with: Grievance/Appeals Unit (Relay FL 1-800-955-8770). Sunshine Health, 1301 International Parkway, Suite 400, Si considera que Sunshine Health no ha brindado estos Sunrise, Florida 33323, 1-866-796-0530 (Relay Florida servicios o ha discriminado de otra manera por raza, 1-800-955-8770), Fax, 1-800-225-2573. You can file a color, origen nacional, edad, discapacidad o sexo, puede grievance in person or by mail, fax, or email. If you need presentar una denuncia ante: Grievance/Appeals Unit help filing a grievance, Sunshine Health is available to Sunshine Health, 1301 International Parkway, Suite 400, help you. You can also file a civil rights complaint with the Sunrise, Florida 33323, 1-866-796-0530 (Relay Florida U.S. Department of Health and Human Services, Office 1-800-955-8770), Fax, 1-800-225-2573. Puede presentar for Civil Rights electronically through the Office for Civil una denuncia en persona o por correo o fax o correo Rights Complaint Portal, available at https://ocrportal. electrónico. Si necesita ayuda para presentar una hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: denuncia, Sunshine Health está disponible para ayudarle. U.S. Department of Health and Human Services, 200 También puede presentar una queja sobre derechos Independence Avenue SW., Room 509F, HHH Building, civiles ante el Departamento de Salud y Servicios Washington, DC 20201, 1-800-368-1019, 800-537-7697 Humanos de EE.UU., Oficina para los Derechos Civiles, (TDD). electrónicamente a través del Portal de Quejas de la Complaint forms are available at http://www.hhs.gov/ Oficina para los Derechos Civiles, disponible en https:// ocr/office/file/index.html ocrportal.hhs.gov/ocr/portal/lobby.jsf, o por correo o teléfono al: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 800-537-7697 (TDD). Los formularios para denuncias están disponibles en http://www.hhs.gov/ocr/office/file/index.html. 1-866-577-9010 11
This information is available for free in other languages. Please contact our customer service number at 1-866-796-0530, TDD 1-800-955-8770 Monday through Friday, 8 a.m. to 8 p.m. Sunshine Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Esta información está disponible en otros idiomas de manera gratuita. Comuníquese con nuestro número de servicio al cliente al 1-866-796-0530, TDD 1-800-955-8770 de lunes a viernes, de 8 a.m. a 8 p.m. Sunshine Health cumple con las leyes de derechos civiles federales aplicables y no discrimina basándose en la raza, color, origen nacional, edad, discapacidad o sexo. 1301 International Parkway Suite 400 Sunrise, Florida 33323 1-866-796-0530 (TTY 1-800-955-8770) SunshineHealth.com @SunHealthFL © 2018 Sunshine State Health Plan. All rights reserved. SHOTC.12/18
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