Our impact 2021 - Leonard Cheshire
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Introduction Our reach Live Learn Work Our year at a glance 2 Contents This is an interactive document Navigate through the different sections of the report using the links in the top bar and buttons below. Introduction Our reach Live Our year Learn Work at a glance Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 3 Introduction It was with immense Before joining the team, I had huge respect for the difference this The past year has been a year like no other. As with many organisations, Whether it is enabling children with disabilities to receive an education, pride that I joined organisation makes to the lives of the pandemic tested us in ways supporting people with disabilities Leonard Cheshire as people with disabilities. My mum that could never have been into work, or empowering was a nurse at a Leonard Cheshire anticipated. Many of our staff were individuals to have greater choice, CEO in February service, so my family has a heartfelt at the frontline in the battle against control and independence in their 2021. connection to this diverse and Covid-19, keeping people safe, lives, Leonard Cheshire’s impact wonderful organisation. continuing to deliver essential around the world is immense support and working under and continues to grow. immense challenges. Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 4 As a disabled woman, I know People with disabilities are from first-hand experience that impatient for change and an equal prejudice, discrimination and playing field. I want us to have an stigma still present daily barriers even bigger role making societal to people with disabilities around change a reality. the world. I am delighted to introduce this While there has been progress, impact report, which provides a young people with disabilities snapshot of the things we have growing up today still face many achieved together and the stories of the challenges I did in being able of just some of the 435,645 people to live the life they want. and organisations we reached over the past year. None of this would have been possible without you – our amazing supporters, donors and partners. In a year that has been extremely challenging for all, your support has allowed us to adapt to change and 435,645 continue to have a real impact on the lives of thousands of people with disabilities around the world. I can’t thank you enough and In total we reached I’m looking forward to seeing 435,645 people and how much more we can achieve organisations together in 2021/22! Dr Ruth Owen, OBE Chief Executive Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 5 Our Our impact reach 86% 86% of participants reported increased social What your support inclusion since being on our UK and international has helped us to programmes1 achieve together 84% 84% of participants reported improved health and wellbeing since being on our UK programmes2 In total, we reached 435,645 people and organisations in the UK, Africa and Asia Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 6 Our Number of people (Year-on-year growth) 98,871 reach 75,844 Despite a challenging year, in 2020/21 we supported more people than ever before 46,476 71,866 61,221 27,428 Total direct reach Direct reach – people with disabilities 2018/19 2019/20 2020/21 Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 7 Social media Reach to build support Our views and awareness 37.3m 221,641 reach Indirect reach In total we reached 115,133 435,645 people and organisations globally Direct reach 98,871 Media opportunities Direct reach to see/hear – people with 202m disabilities 71,866 Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 8 Our influence In 2020/21 we Our influencing activities raised awareness with individuals, “Leonard Cheshire has been continued to partner organisations and key decision-makers of the key issues that an excellent knowledge and people with disabilities face and the need for inclusivity technical partner on disability with global actors inclusion for the World Bank. such as the World Together, we have worked Bank, UNESCO and to advance knowledge on addressing the needs of International Labour persons with disabilities Organization, as well in the sectors of employment, as working to 21,759 1,357 666 education, and digital inclusion.” influence companies Louise Cord such as Microsoft, Global Director, Apple and Google individuals organisations key decision- Social Sustainability and Inclusion around accessibility makers Global Practice, World Bank and inclusivity. Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 9 Live Supporting people with disabilities to live as independently as they choose 2,587 2,936 15.5m We support 2,587 We supported 2,936 Our transport people every day disabled people to get campaign reached through our care active through our 15.5 million people, services in the UK inclusive cycling, with 64 stories placed physical activity and in the media dance programmes in the UK Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 10 It is estimated that people with disabilities represent at least 15% of the world’s population – more than 1 billion individuals. 3 Around the world, people with disabilities are still being excluded The highest rated provider from opportunities in their communities, often resulting in Leonard Cheshire remains isolation. The denial of access to the highest rated nursing key services and support can have care provider for people with disabilities in England, based on a devastating impact on individuals Our approach is and families. inspection findings by the Care Quality Commission. Across the based on promoting Our life-changing social care work UK, 92.6% of our services are greater independence provides people with disabilities rated as ‘good’ or ‘outstanding’ and choice with the support they need to by regulators. play a full and active part in their communities. At the same time, we work with governments, organisations of persons with disabilities and grass roots activists to remove barriers in society. Our approach is based on promoting greater independence and choice. This includes introducing pioneering 1,422 28,430 technology that is giving greater We supported 1,422 people 28,430 women with disabilities in control to the people with disabilities with disabilities on our information, West Africa now have access we support, as well as driving advice and guidance programmes to life-saving contraception as forward improvements in care. in the UK a result of our intervention Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 11 Challenges and At the same time, we lobbied MPs and Ministers in the UK to call for changes – our additional support for the disability Covid-19 response sector, access to testing, and the prioritisation of vaccine rollout to people with disabilities and The Covid-19 pandemic meant that care staff. people with disabilities, including those who had to shield, felt more We took the difficult but essential isolated than ever before. We step to close our care services to adapted our work in innovative visitors before the national ways to ensure that we could lockdown, but we continued to continue to be there for people support residents to keep in touch with disabilities during this time. with families and friends remotely. We invested in new equipment and Our carers, nurses and support infection control, later adapting workers have been at the frontline facilities so that indoor visits could in the battle against Covid-19. Many resume safely. of the people living with us have underlying health conditions that Because of the measures we put increase the risks from contracting in place and the dedication of staff, the virus. Getting our response our overall infection levels across wrong was unthinkable. our services were kept low and our overall response has been We launched two national commended by regulators. fundraising appeals in 2020/21, and the amazing generosity of our supporters raised £900,000. £900k This vital support helped to ensure we had the vast quantities of Personal Protective Equipment (PPE) we needed to protect our staff and residents. Our two emergency fundraising appeals raised £900K Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 12 Extending Covid-19 testing “I was deeply concerned to hear about the challenges the Bringing everyone together connect to their community, such People with disabilities between as online dance sessions. Many Leonard Cheshire service at “The main skill I learnt during this people here cycled the Great the ages of 18-65 represent one Chipstead Lake was facing in period was how to keep doing third of social care users.4 At the Wall of China! We did this using accessing testing kits. I hope what we do in a different way. beginning of the pandemic, we adapted bikes in Cheltenham this will provide much needed Everyone was seeing their loved wrote to 50 English MPs with a and static bikes in our home. support to staff and residents, ones during lockdown – with Leonard Cheshire service in their family support we made sure This period has taught me constituency to raise our concerns as well as the 6,000 similar people had access to a Smart TV how much it matters to have that care homes for people with care homes across the or an iPad. This helped us maintain disabilities were unable to access country, and I pay tribute to everyone with connections to our precious relationships between home come together.” Covid-19 tests. the staff who do such an volunteers and people who live incredible job every day.” with us. Lesley Gamm Laura Trott, MP for Sevenoaks and Swanley, raised this with the Laura Trott Service Manager, We also made sure we offered Gloucestershire House Secretary of State for Health and MP for Sevenoaks and Swanley options where people could Social Care. This intervention led to testing being made available to care homes in all adult settings, including those with residents with disabilities. This was a vital step in helping us further support the people who live in our services as well as our frontline staff. Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 13 Delivering hope in Northern Ireland In January 2020, we worked with In March 2021 we staged a virtual partners to open a pioneering conference on alcohol-related specialist rehabilitation service in brain injury which brought Belfast for people with alcohol- together leading figures in related brain injury. It is the first neurorehabilitation, addiction, dedicated service of its kind in mental health and homelessness. Northern Ireland and has been Around 220 people from across transforming lives over the the UK attended. past year. The effects of long-term alcohol consumption can be devastating, “Raymond has made incredible taking away a person’s progress and this has made a independence and ability to huge difference to our lives. perform normal day-to-day Prior to going to the unit, he activities. Our team assists people didn’t really speak and would towards improving memory and just shrug his shoulders and Our team assists mental health, rebuilding lost not communicate. That was people towards skills, gaining independence one of the hardest things to improving memory and maintaining abstinence. see. But he’s transformed and mental health, because of the expert care he rebuilding lost skills, has received, and we now gaining independence hope that he will again be able and maintaining to live a normal life.” abstinence Lynne relative Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 14 Transforming lives Bev’s story – technology has through technology been a revelation Bev is one of the 24 residents at Hill House who has been benefitting In today’s world of smart homes, from innovative technology. gaming and computing, new Following a stroke, she has limited technologies are emerging that mobility and cannot always make will change the way we live, work herself easily understood. Our team and communicate with each has been working with Bev to other. Such technologies have identify the best new assistive the potential to revolutionise the technologies to help her lives of the people we support. communicate. The pandemic has accelerated progress in this area, with so many For Bev, we were fortunate to be of us relying on technology to amongst the first people in Europe communicate like never before. to trial some ground-breaking software, VoiceITT. The VoiceITT app At our Hill House service in runs on an iPad and allows people Sandbach, we’re in the second year with unfamiliar speech to not only of an exciting three-year assistive have often used phrases repeated in technology project, generously clearer speech but also allows Bev to funded by the Denise Coates voice control an Alexa device to play Foundation. We’re introducing music, operate her Smart TV, and residents and staff to new control heating and lighting. With technologies that are transforming Bev’s feedback, the developers have their day to day lives – leading to Bev’s family are been able to make amendments increased confidence, greater and have since published the app on delighted with her independence, and wider social inclusion. the app store for general availability. progress. Her daughter Jo said the technology Bev is also able to access her iPad via a specially adapted stylus to has “given her read electronic books and to independence like independently video call her family, never before.” which was a big priority for her. Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 15 A breakthrough with Google We’re not only exploring the potential of technology to We influenced a big transform our care services, we’re breakthrough with also acting as thought leaders Google that will make and advocates of sustainable and Android products inclusive solutions. Our Director of more user-friendly Assistive Technology sits on advisory panels for Microsoft, Apple, Google and the UK Government, and plays a key role in ensuring that inclusivity is prioritised when developing new technologies. We influenced a big breakthrough with Google that will make Android products more user-friendly. We’ve been fighting for a more comprehensive cross-platform experience, in particular for touchscreen devices to have generalised gestures recognisable by all. Android devices are more problematic because manufacturers can add alternative interfaces to their products. Through our work with Google, a range of gestures and controls have now been built into the general platform. This means users can define them in ways that are most helpful to them or are most recognisable. Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 16 Keeping people active Road to me – a lifeline for people with disabilities According to Sport England, people For many people with disabilities, with disabilities are twice as likely projects like ‘Road to me’ in to be physically inactive compared Wandsworth are a lifeline. Through to those without disabilities. this project, funded by Sport England, we support people This issue came into sharp focus with recently acquired disabilities during the pandemic, when many whose physical activities have been organised activities and exercise interrupted. Our aim is to reduce facilities had to close their doors, the likelihood of them needing to making it even harder for people access health services again in the with disabilities to find ways to future. We work closely with them keep active. for six months, developing an individual action plan centred Wherever possible, we quickly around becoming healthier and adapted our programmes to more active. provide support online – and in 2020/21 we supported 2,936 In March 2020 we had to pause people with disabilities to get all face-to-face activity due to active through our inclusive Covid-19. During lockdown, we cycling, physical activity and maintained the same quality of dance programmes in the UK. support by checking-in on our For many people clients regularly by phone and 2,936 with disabilities, holding weekly group Zoom projects like ‘Road to sessions to reduce isolation. me’ in Wandsworth We came up with a wide range are a lifeline We supported 2,936 people with of tips for keeping active at home, including suggestions for disabilities to get active through alternatives to exercising without our inclusive cycling, physical gym equipment and online group activity and dance programmes exercise sessions. in the UK Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 17 They phoned me every week Christine’s story since the beginning of lockdown. – having someone to talk to They sent me an exercise Christine is one of the people programme, with one of the team we supported during lockdown. demonstrating the moves, which She told us what this support made it so easy to follow. At the has meant to her: start of lockdown, I wore size 18 but am now down to a size 12. “In April 2020 I ended up in As well as the weekly Zoom keep hospital after having a second fit class, they invited me to join stroke. Since coming home I have weekly discussion groups, which worked hard to regain my skills, has widened my social circle. and the team from Leonard Cheshire has really supported One of the biggest benefits of the me with this. team calling me has been that it reminds me that there are people out there that I can talk to. It helps to keep me sane knowing that if I am feeling low, or just want a chat, I’m welcome to give them a call.” “It helps to keep me sane knowing that if I am feeling low I’m welcome to give them a call.” Christine Road to Me participant Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 18 We streamed the final live on Strictly Cymru – the show Facebook and six-year-old Inga, “When the pandemic started we thought Strictly Cymru A big thank you must go on the youngest competitor, was among the winners with her would have to stop, but thanks Thanks to everyone who helped The challenges of the pandemic Frozen-inspired routine. With a to doing the lessons online, make Strictly Cymru possible, were not enough to stop the glitz dance full of energy, smiles and everything was possible. I can including Paradance UK, the and glamour of Strictly Cymru. Our spins she captivated the audience only imagine how important it Simon Gibson Charitable Trust, pan-disability dance competition and judges, becoming overall was for other competitors who the David Solomons Charitable was back with all the drama of Trust and Bridgend County before but in a brand-new digital winner in the wheelchair user had the motivation to keep on category. Borough Council. format, drawing participants from dancing and that feeling of all over Wales. being part of a community.” Keep dancing! For those taking part, Strictly Over 230 people took part in the Cymru has been a massive Inga’s Dad heats, receiving training from an confidence boost, improving inclusive dance specialist. With physical and mental wellbeing. Covid-19 disrupting face-to-face Since starting to dance, both Inga’s support, the nine final acts received strength and her confidence have one-to-one online coaching, with come on in leaps and bounds, so classrooms, bedrooms, kitchens much so she was able to practice and living rooms becoming virtual some moves out of her wheelchair. dance floors. Strictly Cymru has been a massive confidence boost, improving physical and mental wellbeing Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 19 Providing information, N’s story – providing support The advice I received from Leonard Cheshire helped me immensely in “The advice I received from advice and guidance when it’s needed the most moving away from abuse. Without Leonard Cheshire helped me the support, I would have never immensely in moving away N is one of the people we have supported through our Bank taken this bold step. from abuse. Without the Access to reliable information support, I would have never Workers Charity partnership. enables people to make informed I am a changed person now. taken this bold step.” This is her story. choices. Our Information, Advice I feel at peace, more confident and Guidance programmes and empowered to act should “I was suffering from domestic provide bespoke and specialised a situation arise in future where abuse at the hands of my partner information to people with I must make strong decisions and his mother without realising it. disabilities. Through this support and rely on myself.” I was having anxiety and panic we have helped people to better attacks and felt very vulnerable manage their finances, receive the and isolated. right benefits and find suitable housing – as well as providing I was referred to Leonard Cheshire, advice on a range of other issues. which changed my life. My advisor During the pandemic, we have supported me through benefits adapted so that our face-to-face and housing advice, which gave services can be delivered remotely. me the confidence to act and change my situation for myself and Our programmes are funded by my child. My advisor constantly Hertfordshire, Southwark and kept in touch and supported me Derbyshire County Councils. We through every step of the way. also work in partnership with the Bank Workers Charity to provide 1,422 independent and confidential information, advice and guidance and mentoring support to bank workers who have a disability or who care for a family member We supported 1,422 people with with a disability. disabilities on our information, advice and guidance programmes in the UK Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 20 A rail network for all 41% of stations in Britain don’t Parliamentarians have shown have step-free access. So, we’re support for the campaign and have campaigning alongside others to taken a range of actions. Labour’s make rail travel accessible. Without Shadow Minister for Rail, along significant progress, the system with three other Labour MPs, won’t be accessible until 2070. tabled our parliamentary questions and quoted our research to the The support we received from Secretary of State for Transport donors last year enabled us to on accessible rail. Baroness Grey- commission research to form an Thompson also referenced our economic case for accessible rail research when speaking in the in the UK. Findings revealed more House of Lords in a debate on than 50,000 people with disabilities the Queen’s speech. could get jobs if Britain had an accessible rail system. Only 2% of current transport capital “It would be much easier for investment would be needed to me to work if transport was create step-free access to platform accessible. When I hear how level across the rail network – the equivalent of just a single year of little money it would cost to spending on High Speed 2. make stations accessible, it’s frustrating. It could make such an impact on people’s lives.” 15.5m 5,000 Emma, Birmingham Our transport campaign reached Since 2019, nearly 5,000 people 15.5 million people, with 64 stories have supported our transport placed in the media campaign Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 21 Improving healthcare We’ve been working successfully to challenge stigma around sex access for women and disability, and ensure that the with disabilities planning and delivery of sexual and reproductive health services are disability inclusive. The Getting access to vital healthcare proportion of clients with can be a huge barrier for people disabilities has risen hugely since with disabilities in low and middle- we came on board as a partner, income countries. meaning that thousands more women with disabilities have In countries like Sierra Leone, access to life-saving contraception where maternal mortality rates are and vital healthcare advice. high, access to services like family planning and contraception can The Foreign Commonwealth and be life-saving. Development Office, which funds the programme, recognised our 28,430 In West and Central Africa, we work on disability inclusion as are the disability partner for MSI outstanding. They have put WISH Reproductive Choices on the forward as an example of disability “Working closely with Leonard Women’s Integrated Sexual Health inclusive programming and Cheshire, MSI is now better programme (WISH). This hugely showcased our work substantially equipped to respond to clients with disabilities and 28,430 women with disabilities important programme aims to in the Global Disability Summit. in West Africa now have access reach people who may not have to consider how activities, to life-saving contraception access to these essential services, services and communications including people living in poverty, can be adapted to better young women and women with reach those clients and disabilities. ensure respectful and comprehensive support.” Caroline Guinard WISH Director, MSI Reproductive Choices Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 22 Supporting young The group met with the Strathclyde Partnership for Transport to argue Change Makers builds on the success of our ‘2030 and Counting’ “2030 and Counting enhanced activists to bring their case and they were very programme in Kenya, Zambia and my knowledge and skills and exposed me to the challenges about change receptive to the group’s ideas. We the Philippines, which was funded faced by my fellow youths hope that the Change Makers will by the Open Society Initiative for be able to play a key part in an Southern Africa. Through this with disabilities. After my time Young people with disabilities are accessibility working group this programme, we supported nearly on the programme, I decided powerful advocates for change. coming year – watch this space! 80 young people to become ‘citizen to set up a youth-led disability We work with them to bring about reporters’. We built their confidence organisation, promoting change in their communities, and skills by training them to use issues around disability tackle the issues that matter to their mobile phones to powerfully and human rights.” “So many times in the media capture experiences – filming and them most and hold governments to account. I see reporters investigating recording in real-time the Ian an issue facing young people, challenges faced by young people 2030 and Counting participant In 2020/21, with funding from the but not listening or with disabilities. Act for Change Fund, we launched misinterpreting what we’re our new ‘Change Makers’ advocacy saying. Having young people We also provided the citizen and campaigning programme for report on the issues affecting reporters with a platform to young people with disabilities in us makes it more relatable, advocate for their rights with key Belfast, Manchester, Glasgow and and our views are properly policy and decision makers, Swansea. represented and heard.” influencing progress towards the Sustainable Development Goals, The participants are already Arthur a set of global goals relating to making an impact. One example is Change Makers participant poverty and inequality an online petition launched by the agreed by the UN to be Glasgow Change Makers, calling for met by 2030. improved wheelchair accessibility on public transport. So far, they’ve gathered over 2,000 signatures. Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 23 “Young Voices really shaped me Isabella’s story – achieving into being the best version of dreams in Papua New Guinea myself that I am today. Having the Isabella took part in an earlier opportunity to speak to different Leonard Cheshire youth leadership people at different events really programme, Young Voices. Since made me want to be a youth then, Isabella is very proud to advocate. It made me want to have become the first person challenge injustices and fight with a disability to graduate with a for a more accessible society. Bachelor’s Degree in Law from her university in Papua New Guinea. My goal now is to become a human She was admitted to the Bar as a rights lawyer so that I can advocate certified lawyer in January 2021. more for people with disabilities, so She told us how Young Voices was they can achieve their dreams and instrumental in giving her the fulfil the vision they have for confidence to speak out about themselves.” disability and fulfil her potential: “Young Voices really shaped me into being the best version of myself that I am today.” Isabella Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 24 Looking to the future “The pandemic has drawn our teams together to increase an already strong focus on the delivery of high quality care and support. We have seen greatly increased use of technology to maintain contact with the people we support right across the organisation. Looking to the future, we will build on the lessons learnt during the pandemic and draw on the potential of new technologies to transform our services and programmes – giving the people we support more independence than ever before.” Hugh Fenn Managing Director – UK Community Services Steve, a resident at our Gloucestershire House service Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 25 Learn Providing life-changing opportunities through education 11,023 2,916 3,426 We supported We trained 2,916 We trained 3,426 11,023 children with teachers, government parents and male disabilities to get an representatives, mentors on inclusive education in India and members of education across Africa organisations of persons with disabilities and other key players on inclusive education Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 26 Education has the power to transform lives, creating positive futures for individuals, families and communities. For people with disabilities in Skills training and other low and middle-income countries opportunities are also out of reach education can be particularly for many people with disabilities. empowering in tackling poverty This can mean they are held back and isolation. from fulfilling their ambitions or having positive experiences with Too many young people with others in their community. disabilities are still denied the fundamental right of an education. Our learning and skills development At least half of the world’s 65 programmes in the UK can be a million school age children with lifeline for people with disabilities, disabilities do not have a school transforming lives and widening place. 5 Girls with disabilities are horizons. particularly vulnerable to missing out, with boys prioritised for school places due to gender bias. The support we receive from our donors means we can work with 11,023 2,916 2,249 schools, government officials, communities and children and their families to ensure that no child is denied the life-changing opportunities that education We supported 11,023 children with We trained 2,916 teachers, We supported 2,249 people brings. disabilities to get an education in government representatives, with disabilities through our India and across Africa members of organisations of Can Do skills development persons with disabilities and other programme in the UK key players on inclusive education Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 27 We came up with a range of creative Challenges and Examples included supporting students at home in Kenya with solutions to ensure no changes – our phone calls and text messages; one was left behind Covid-19 response developing a Covid-19 resource pack for parents to support children with disabilities to learn at The pandemic had an enormous home; developing and delivering impact on learning and access to remote teacher training; and education. With schools and catch- working with governments and up centres closed as Covid-19 cases organisations of persons with increased, it was vital we adapted disabilities to send out vital our support for vulnerable children. messaging and support. More than 1.5 billion learners In the UK, people with disabilities worldwide were affected by school were also hit hard by the effects of and university closures.6 Before the the pandemic, with a wide range of pandemic, children with disabilities services disrupted. During 2020/21, were already more likely to be we prioritised ensuring our out of school, and the crisis only learning and skills development exacerbated this. programmes like Can Do could continue to provide support to We explored innovative and young people with disabilities alternative approaches to address when it was needed most. these challenges, using locally accessible technology where possible. Many of the children we support through our inclusive education programme do not have access to computers or smartphones, so we came up with a range of creative solutions to ensure no one was left behind. Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 28 Our team rapidly got to work Keeping connected distributing learning materials in lockdown – supporting across Amolatar District, including students in Uganda materials for children with visual Through our inclusive education impairments in both braille and project in Uganda, funded by Dubai large print. The team worked with Cares, we have supported more council leaders and parents to than 500 children with disabilities share the materials and spoke to to go to school in the remote parents about how they could district of Amolatar. support their children with learning until schools opened again. When the Covid-19 pandemic hit, all learning institutions in Uganda 17-year-old Ronald carried on closed down indefinitely. Our learning from home with support project team had to adapt quickly from his father and older sister. to ensure children with disabilities The learning materials we provided still got the support they needed helped Ronald to stay engaged to keep on learning. with his studies. He said: “I feel happy because I continue to learn from home though schools are closed. This has been possible because of the learning materials given to me.” “I feel happy because I continue to learn from home though schools are closed.” 500 Our inclusive education project in Ronald Uganda has supported more than 500 children with disabilities to go to school Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 29 A model approach to Our inclusive education model inclusive education We have been pioneering inclusive education models in Africa and Asia since 2008, supporting a total of Teacher training 49,496 children with disabilities to get an education to date. Over the years we have developed Individual Creating and honed our delivery model, assessment an accessible innovating and adapting to ensure and support learning that every child we support reaches their full potential. Every inclusive environment education project we run now Children with includes the same six key elements: Individual assessment and support; Teacher training; Creating an accessible learning environment; disabilities Community-wide awareness- raising; Policy change; and Child-to-child activities. Child-to-child Community- activities wide awareness 49,496 raising Since 2008 we have supported 49,496 children with disabilities to get an education in Africa and Asia Policy change Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 30 88% Stigma and misconceptions around Julia and Valentina’s story – disability had made it hard for Julia, “Other children were laughing forming friendships who has a disability, to make friends at me because I was a friend at school. of Julia. However, as time Child-to-child clubs are a key went on through the child-to- element of all our inclusive 88% of children with disabilities Since attending the child-to-child child clubs, all the children reported greater self-confidence education projects. The clubs encourage children with and club, Julia and Valentina have in the club love to play and since being part of our inclusive become close friends. They now do help Julia.” without disabilities to socialise and education project in Tanzania7 their homework together and play support each other. They also offer Valentina together outside of school. Julia is a great environment to learn more very bright and helps Valentina about disability inclusion and the academically. And Valentina makes importance of equal rights for sure Julia is included in school all children. activities. In Tanzania, our inclusive education Their friendship has also shown project, funded by Comic Relief, the rest of the community the has been life-changing for Julia and importance of inclusion, and that Valentina. Their friendship started children with disabilities should to blossom after we introduced not be left out. child-to-child clubs to their school. Before the project started, they hadn’t really got to know each other, despite being classmates. “The child-to-child club meant I could interact with other children and get more friends. This makes me feel happy and comfortable, something which was not possible before.” Julia Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 31 Moi has been able to start changing Moi says: “It is the responsibility of Moi’s story – changing attitudes in his community after those with the knowledge like the The Orbit Reader – attitudes in the community training to be a male mentor. He male mentors to enlighten the rest a simple device that Parent support groups and other comes from a community with of the community and practise makes a big difference community projects help create serious gender inequality and high what they preach.” rates of Female Genital Mutilation. We are supporting schools to support networks and raise expand the use of innovative awareness of disability in the low-cost assistive technology Thanks to Moi’s efforts, households 3,426 wider community. One of our more for learners with disabilities. One are abandoning outdated attitudes innovative initiatives in this area is example is the Orbit Reader, a and harmful practices. The result is our male mentor programme. lightweight device that pupils use a new future for local women and girls and a healthier role for men to read and take notes in Braille. When our Girls’ Education The notes can then be converted and fathers. In 2020/21 we trained 3,426 parents Challenge project started out in back to electronic print for the and male mentors on inclusive Kenya, the team observed that teacher to read and grade. education almost all of those caring for children with disabilities were In Kenya, we partnered with women, and most of the people eKitabu to train 75 teachers on attending meetings and training how to use and support visually for the project were also women. impaired and blind students with Orbit Readers. As a result, we put in place our male mentor programme to Marydith has a visual impairment, address patriarchal norms and and her teacher Pauline has reduce stigma in the community. been supporting her to use the Fathers of girls with disabilities are technology in class. The Orbit trained as male mentors, who then Reader has greatly improved sensitise other men on the rights Marydith’s learning progress – and needs of girls with disabilities. she can now read and write without straining her eyes. This helps her to succeed in class and stay at the same level as her classmates. Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 32 A global influencer on As governments across the world sought to get education inclusive education systems back on track during the pandemic, we co-organised a webinar focusing on the challenges We have increased government faced by girls with disabilities. awareness of inclusive education in several countries, and we have Our webinar, attended by around worked at a global level to provide 1,000 people, amplified the evidence, research and advice on experiences, learnings and inclusive education systems, to recommendations from a diverse support and guide policy range of organisations and implementation. expertise, with the shared goal of ensuring that girls with disabilities As the pandemic amplified do not become even more inequalities in education, we joined marginalised in education. the Global Education Coalition launched by UNESCO in May 2020 We’ve also shared our models with – a platform for collaboration the Global Education Coalition on and exchange to protect the right distance learning and blended In November 2020, we partnered One of the key themes was to education during this training so that teachers are with UNESCO and the Portuguese addressing violence and bullying unprecedented disruption and equipped to respond to the widest Ministry of Education to co-host against learners with disabilities. beyond. This multi-sector Coalition range of diversity in classrooms. an international symposium on Through a new partnership with brought together 175 institutional ensuring the right to quality UNESCO, we are looking at the partners from the UN, civil society, inclusive education for people with scale of these issues, and carrying academia and the private sector. disabilities. The online event was out a research project in five attended by 400 key education countries in East and Southern stakeholders, including senior Africa. The research will be 21,759 representatives from a range of published in late 2021 with the UN and donor agencies, education aim of making schools safer places ministry representatives and youth for learners with disabilities. with disabilities, who shared their Our influencing activities have own perspectives on how to ensure reached 21,759 individuals quality inclusive education for all. Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 33 One example of this is in South We also influenced the review Influencing national policy Sudan, where we are the specialist and development of the inclusive in South Sudan disability partner on the Girls’ education policy in South Sudan, In many cases, Education programme. We working with partners to ensure As well as influencing at a global our activities have level, we work with key national delivered awareness raising and the policy is closely aligned with led to further outcomes and local decision-makers, capacity building workshops to the UN Convention on the Rights of such as decision- increasing awareness that influence programme partners to Persons with Disabilities. Following makers developing implementing inclusive education embed standardised questions on this, we supported the Government increasingly inclusive is a legal and policy obligation. In disability8 in the national school to produce an implementation plan many cases, our activities have registration tool and education for the roll out of the policy. policies and practices census. This means from now on led to further outcomes such as decision-makers developing the Ministry of Education will Through close collaboration with increasingly inclusive policies recognise more impairment types, the South Sudan Union of Persons and practices. which will better inform planning with Disabilities, we strengthened and access to education for the Government’s recognition of children with disabilities. They the important role of disability currently only have data for 6,000 activists and champions as children with disabilities in school. partners in changing the discourse However, we predict an actual around disability. We also trained number closer to 145,000 when radio broadcasters on disability all disabilities are included. awareness, ensuring young people with disabilities were interviewed on local and national radio stations. This brought a powerful message to the public that everyone has a right to education in their local schools and raised awareness of the important role that the Government and communities have in making that right a reality. Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 34 Our Can Do programme – a lifeline for young people Through our Can Do programme, we enable young people with disabilities across the UK to 2,249 92% 83% learn new skills and build their We supported 2,249 people 92% of Can Do participants reported 83% of Can Do participants confidence with community-based with disabilities through our an improvement in their health reported increased social inclusion10 volunteering opportunities. Can Do programme in the UK and wellbeing, feeling good about themselves and seeing a positive Can Do has been a lifeline difference in their lives9 for young people during the pandemic. We adapted quickly “Doing Can Do has definitely in response to the lockdown and changed me. I know for have developed and refined virtual delivery of the programme. Online a fact that I can get a job, sessions have ranged from stand- and it has helped me gain up comedy to cheerleading, dance, more confidence, more wellbeing and poetry. independence, getting me to socialise more with In 2020/21 we received £3m for different people.” Can Do from the Covid-19 Support Fund, supported by the Association Morgan, of British Insurers. This amazing Can Do summer grant will enable us to run our sessions participant award-winning programme for the next three years, expanding it to additional locations across the UK. Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 35 We included treats like chocolates Connecting with the and handcrafted cards in the bags, community – from a distance and the NHS staff were blown away Mikaela Campbell is a Can Do by how fantastic they looked. Coordinator from Conwy. She explained how one of her Can Do We also teamed up with Souper groups found a way to support Sunday Rhyl, who provide free their local community from a meals for homeless people every distance during the pandemic: week – packing Christmas boxes full of items that they would find “After a long period of school helpful during the winter months. closures due to Covid-19, we were finally in a position to get our Can The project was a great distraction Do group going at Ysgol Tir Morfa, for everyone during the very a community special school in strange and unpredictable times Wales, in October 2020. I met with of a global pandemic. We found the group weekly over Microsoft a way to channel our energy into Teams. This particular group was helping others whilst learning very enthusiastic about making new skills and connecting with a difference and helping our community in a positive way the community. – and all from a distance.” Neither I nor the school had embarked on such a hands-on “Our project has taught me virtual project before. Still, to be more sociable and open somehow, we managed to sew and with people. It’s given me the tie-dye pillowcase bags for NHS confidence that I’ve never staff at a local hospital. The staff actually found myself. I’m use the bags to put their uniform proud of myself for getting in and wash after each shift to stuck into something.” minimise cross-contamination. Dylan Can Do participant Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 36 Owen has been steadily building Owen’s story – from his skills while volunteering and “The thousands of people self-doubt to self-confidence has now moved into a Volunteer who volunteer for us are For many of the people taking Coordinator Assistant role, invaluable and put simply, part in our programmes, their first supporting us to coordinate all we would not be the charity we experience with Leonard Cheshire our other amazing volunteers. are without them.” is by no means their last. What He’s also started an online focus may start out as a one-off project group for people with disabilities to Dr Ruth Owen OBE can develop into a life-changing campaign on improved access and Chief Executive, Leonard experience. We work with people other local issues. He has big plans Cheshire on an individual basis, providing for the group and is hoping they opportunities for them to learn will be able to achieve some real 4,000 and grow wherever possible. change for the community. Owen is someone who has really developed during his journey with us. Owen is 23 and has cerebral “Before my Leonard Cheshire In 2020/21 our work was supported palsy. He first got involved with days I used to be a very quiet by 4,000 amazing volunteers Leonard Cheshire through our Can mouse. Now I’ve learnt things, Do programme in Southampton, I’ve got loads of independence which is funded by Comic Relief and confidence. It’s given me and the #iwill Fund.11 He then went a massive boost. I feel like a on to volunteer at our Fryers House completely different person residential home. now from when I started. It can help you in all sorts of different ways and give you all sorts of different opportunities.” Owen Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 37 Unlocking the digital world Just 54% of people with disabilities Virtual ways of life are the new in the UK have access to a norm due to Covid-19 – intensifying computer for personal use,12 and digital inequalities and making 15% have never used the internet.13 digital inclusion even more vital. We Our digital inclusion programmes responded by making sure we could support people with disabilities support clients remotely wherever with equipment and training to possible, and helping them to stay access the digital world. connected during lockdown. Access to technology can be life- In 2020/21 we supported 1,727 changing, unlocking activities and people with disabilities with experiences that were previously equipment and training to access impossible – like communicating the digital world through our digital with family and friends, or taking inclusion programmes in the UK. part in online education We also established five new opportunities and employment. Discover IT centres, bringing the total number to 35. Meanwhile, 62 of our residential services were supported with new accessible IT equipment and training. 1,727 96% We supported 1,727 people through 96% of customers reported our digital inclusion programmes in increased social inclusion the UK since being on our digital inclusion programmes14 Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 38 Zoom chats with a support group, …and has opened up a new emails friends, studies maps of world for Andrew favourite places, and keeps in touch New technology has been just as with developments in his local area. life-changing for Andrew, who has macular degeneration, a visual Being able to connect with others impairment. A befriending has made a world of difference to organisation in Dumfries & Andrew: “At the beginning of the Galloway put Andrew in contact pandemic, I lost confidence, I didn’t with us when the lockdown was want to go out or speak to other starting to impact on his wellbeing. people. I realised my world was getting smaller and I needed to Our Go Digital programme take care of my mental health. The provided Andrew with an iPad and support I’ve received and the iPad weekly support sessions from a have opened up my world and my dedicated digital buddy to help mind. It’s given me more him explore the accessibility confidence. I feel included and features, such as magnification and happy to chat with other people She now uses Alexa for everything voice control. He now has regular again.” Technology has been life- from calling friends, listening to changing for Natalie… music, quizzes and meditation to learning new languages. Her Technology has helped Natalie confidence has grown in leaps and rebuild her confidence and stay bounds: “Leonard Cheshire’s digital connected with friends and family. inclusion programme has helped Natalie, who lives on her own and me to be more expressive and uses a wheelchair, received an learn different ways to do things. Amazon Alexa and digital training Technology can make you more from our digital inclusion independent. When we started programme. “I could not have done I was so nervous – I kept saying lockdown without Alexa,” says I can’t do it. Now I’m doing three Natalie. “It would have been really languages and arts and crafts. lonely without it to be honest. Alexa It’s life-changing. It does change stopped me going into a dark place.” you that much.” Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 39 Looking to the future “Our deep connections with communities and well-established models of support helped us to adapt rapidly during the pandemic. Looking to the future we are now well-positioned to continue building on the best practices that have emerged in terms of delivery and IMAGE TBC innovation. Strengthened documentation, learning and research approaches will enable us to share best practice more widely and build on our reputation as a global influencer on inclusive approaches to education and learning.” Sunanda Mavillapalli Global Head of Programmes and Technical Assistance Vickles, a pupil at Ng’ong’onha Primary School, Tanzania Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 40 Work Supporting people with disabilities to access meaningful employment and fulfilling careers 22,152 3,401 45m We supported We trained 3,401 We reached almost 22,152 people with government 45 million people disabilities to seek representatives, through our ‘Locked employment in the employers, members out of the labour UK, Africa and Asia of organisations market’ report and of persons with media activities disabilities and other key players on inclusive employment Leonard Cheshire Our impact 2021
Introduction Our reach Live Learn Work Our year at a glance 41 Globally, people with disabilities are around Despite some progress in attitudes, many employers lack an understanding of disability, with 22,152 3,401 twice as likely to be 24% of employers saying they are We supported 22,152 people with We trained 3,401 government less likely to employ a person with unemployed as those a disability.16 disabilities to seek employment in the UK, Africa and Asia representatives, employers, members of organisations without disabilities.15 of persons with disabilities and That’s why we also work with other key players on inclusive All too often people with disabilities employers to improve their employment are unable to get on the career understanding of disability ladder or fulfil their ambitions. and inclusion and create more This means they are denied the sustainable employment confidence and independence that opportunities for people with being able to support yourself and disabilities. your family financially can bring. Our UK and international employment programmes support people with disabilities throughout their journey towards sustainable employment. We provide careers advice, training, work experience, paid internships, support to become self-employed and in-work assistance. Leonard Cheshire Our impact 2021
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