Our impact 2021 - Leonard Cheshire

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Our impact 2021 - Leonard Cheshire
Our
impact
2021
Our impact 2021 - Leonard Cheshire
Introduction       Our reach     Live       Learn   Work   Our year at a glance                                                 2

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     Introduction                              Our reach                             Live

                                                                                   Our year
            Learn                                   Work
                                                                                  at a glance

Leonard Cheshire          Our impact 2021
Our impact 2021 - Leonard Cheshire
Introduction       Our reach     Live       Learn      Work        Our year at a glance                                                                     3

Introduction
It was with immense                     Before joining the team, I had
                                        huge respect for the difference this
                                                                                The past year has been a year like
                                                                                no other. As with many organisations,
                                                                                                                         Whether it is enabling children with
                                                                                                                         disabilities to receive an education,
pride that I joined                     organisation makes to the lives of      the pandemic tested us in ways           supporting people with disabilities
Leonard Cheshire as                     people with disabilities. My mum        that could never have been               into work, or empowering
                                        was a nurse at a Leonard Cheshire       anticipated. Many of our staff were      individuals to have greater choice,
CEO in February                         service, so my family has a heartfelt   at the frontline in the battle against   control and independence in their
2021.                                   connection to this diverse and          Covid-19, keeping people safe,           lives, Leonard Cheshire’s impact
                                        wonderful organisation.                 continuing to deliver essential          around the world is immense
                                                                                support and working under                and continues to grow.
                                                                                immense challenges.

Leonard Cheshire          Our impact 2021
Our impact 2021 - Leonard Cheshire
Introduction       Our reach     Live       Learn   Work   Our year at a glance                                                                   4

                                                                       As a disabled woman, I know             People with disabilities are
                                                                       from first-hand experience that         impatient for change and an equal
                                                                       prejudice, discrimination and           playing field. I want us to have an
                                                                       stigma still present daily barriers     even bigger role making societal
                                                                       to people with disabilities around      change a reality.
                                                                       the world.
                                                                                                               I am delighted to introduce this
                                                                       While there has been progress,          impact report, which provides a
                                                                       young people with disabilities          snapshot of the things we have
                                                                       growing up today still face many        achieved together and the stories
                                                                       of the challenges I did in being able   of just some of the 435,645 people
                                                                       to live the life they want.             and organisations we reached over
                                                                                                               the past year.

                                                                                                               None of this would have been
                                                                                                               possible without you – our amazing
                                                                                                               supporters, donors and partners.
                                                                                                               In a year that has been extremely
                                                                                                               challenging for all, your support has
                                                                                                               allowed us to adapt to change and

                                                             435,645
                                                                                                               continue to have a real impact on
                                                                                                               the lives of thousands of people
                                                                                                               with disabilities around the world.

                                                                                                               I can’t thank you enough and
                                                                  In total we reached                          I’m looking forward to seeing
                                                                  435,645 people and                           how much more we can achieve
                                                                     organisations                             together in 2021/22!

                                                                                                               Dr Ruth Owen, OBE
                                                                                                               Chief Executive

Leonard Cheshire          Our impact 2021
Our impact 2021 - Leonard Cheshire
Introduction       Our reach     Live       Learn   Work   Our year at a glance                           5

Our                                                                               Our impact

reach                                                                             86%
                                                                                  86% of participants
                                                                                  reported increased social
What your support                                                                 inclusion since being on
                                                                                  our UK and international
has helped us to                                                                  programmes1
achieve together

                                                                                  84%
                                                                                  84% of participants
                                                                                  reported improved
                                                                                  health and wellbeing
                                                                                  since being on our UK
                                                                                  programmes2

        In total, we reached

  435,645
   people and organisations in
     the UK, Africa and Asia

Leonard Cheshire          Our impact 2021
Our impact 2021 - Leonard Cheshire
Introduction       Our reach     Live       Learn    Work      Our year at a glance                         6

Our
                                                     Number of people
                                                     (Year-on-year growth)                         98,871

reach                                                                                     75,844

Despite a challenging
year, in 2020/21 we
supported more people
than ever before
                                                     46,476

                                                                                                   71,866
                                                                                          61,221

                                                     27,428

    Total direct reach
    Direct reach – people
    with disabilities                               2018/19                           2019/20         2020/21

Leonard Cheshire          Our impact 2021
Our impact 2021 - Leonard Cheshire
Introduction       Our reach     Live       Learn   Work   Our year at a glance                            7

                                               Social media                       Reach to build support

Our
                                                  views                              and awareness

                                               37.3m                                 221,641
reach                                                                                 Indirect reach

In total we reached
                                                                                      115,133
435,645 people and
organisations globally
                                                                                       Direct reach

                                                                                      98,871
                   Media
               opportunities                                                           Direct reach
                to see/hear                                                           – people with

               202m                                                                     disabilities

                                                                                      71,866

Leonard Cheshire          Our impact 2021
Our impact 2021 - Leonard Cheshire
Introduction       Our reach     Live       Learn   Work     Our year at a glance                                                             8

Our
influence
In 2020/21 we                           Our influencing activities raised awareness with individuals,   “Leonard Cheshire has been
continued to partner                    organisations and key decision-makers of the key issues that     an excellent knowledge and
                                        people with disabilities face and the need for inclusivity       technical partner on disability
with global actors                                                                                       inclusion for the World Bank.
such as the World                                                                                        Together, we have worked
Bank, UNESCO and                                                                                         to advance knowledge on
                                                                                                         addressing the needs of
International Labour                                                                                     persons with disabilities
Organization, as well                                                                                    in the sectors of employment,
as working to
                                            21,759             1,357                  666
                                                                                                         education, and digital
                                                                                                         inclusion.”
influence companies
                                                                                                        Louise Cord
such as Microsoft,                                                                                      Global Director,
Apple and Google                            individuals       organisations         key decision-       Social Sustainability and Inclusion
around accessibility                                                                  makers            Global Practice, World Bank

and inclusivity.

Leonard Cheshire          Our impact 2021
Our impact 2021 - Leonard Cheshire
Introduction       Our reach     Live       Learn     Work       Our year at a glance   9

Live
Supporting people with
disabilities to live as
independently as they choose

2,587                     2,936                     15.5m
We support 2,587          We supported 2,936        Our transport
people every day          disabled people to get    campaign reached
through our care          active through our        15.5 million people,
services in the UK        inclusive cycling,        with 64 stories placed
                          physical activity and     in the media
                          dance programmes
                          in the UK

Leonard Cheshire          Our impact 2021
Our impact 2021 - Leonard Cheshire
Introduction       Our reach        Live        Learn      Work        Our year at a glance                            10

It is estimated that people with
disabilities represent at least 15%
of the world’s population – more than
1 billion individuals. 3

Around the world, people with
disabilities are still being excluded         The highest rated provider
from opportunities in their
communities, often resulting in               Leonard Cheshire remains
isolation. The denial of access to            the highest rated nursing
key services and support can have             care provider for people with
                                              disabilities in England, based on
a devastating impact on individuals                                                       Our approach is
and families.                                 inspection findings by the Care
                                              Quality Commission. Across the            based on promoting
Our life-changing social care work            UK, 92.6% of our services are            greater independence
provides people with disabilities             rated as ‘good’ or ‘outstanding’              and choice
with the support they need to                 by regulators.
play a full and active part in their
communities. At the same time,
we work with governments,
organisations of persons with
disabilities and grass roots activists
to remove barriers in society.

Our approach is based on promoting
greater independence and choice.
This includes introducing pioneering
                                           1,422                                   28,430
technology that is giving greater
                                           We supported 1,422 people               28,430 women with disabilities in
control to the people with disabilities
                                           with disabilities on our information,   West Africa now have access
we support, as well as driving
                                           advice and guidance programmes          to life-saving contraception as
forward improvements in care.
                                           in the UK                               a result of our intervention

Leonard Cheshire            Our impact 2021
Introduction       Our reach     Live       Learn   Work   Our year at a glance                                                                   11

                                                                       Challenges and                         At the same time, we lobbied MPs
                                                                                                              and Ministers in the UK to call for
                                                                       changes – our                          additional support for the disability
                                                                       Covid-19 response                      sector, access to testing, and the
                                                                                                              prioritisation of vaccine rollout to
                                                                                                              people with disabilities and
                                                                       The Covid-19 pandemic meant that       care staff.
                                                                       people with disabilities, including
                                                                       those who had to shield, felt more     We took the difficult but essential
                                                                       isolated than ever before. We          step to close our care services to
                                                                       adapted our work in innovative         visitors before the national
                                                                       ways to ensure that we could           lockdown, but we continued to
                                                                       continue to be there for people        support residents to keep in touch
                                                                       with disabilities during this time.    with families and friends remotely.
                                                                                                              We invested in new equipment and
                                                                       Our carers, nurses and support         infection control, later adapting
                                                                       workers have been at the frontline     facilities so that indoor visits could
                                                                       in the battle against Covid-19. Many   resume safely.
                                                                       of the people living with us have
                                                                       underlying health conditions that      Because of the measures we put
                                                                       increase the risks from contracting    in place and the dedication of staff,
                                                                       the virus. Getting our response        our overall infection levels across
                                                                       wrong was unthinkable.                 our services were kept low and
                                                                                                              our overall response has been
                                                                       We launched two national               commended by regulators.
                                                                       fundraising appeals in 2020/21,
                                                                       and the amazing generosity of
                                                                       our supporters raised £900,000.

                                                                                                              £900k
                                                                       This vital support helped to ensure
                                                                       we had the vast quantities of
                                                                       Personal Protective Equipment
                                                                       (PPE) we needed to protect our
                                                                       staff and residents.                   Our two emergency fundraising
                                                                                                              appeals raised £900K

Leonard Cheshire          Our impact 2021
Introduction       Our reach       Live       Learn    Work      Our year at a glance                                                                    12

Extending Covid-19 testing                “I was deeply concerned to
                                           hear about the challenges the       Bringing everyone together             connect to their community, such
People with disabilities between                                                                                      as online dance sessions. Many
                                           Leonard Cheshire service at         “The main skill I learnt during this
                                                                                                                      people here cycled the Great
the ages of 18-65 represent one
                                           Chipstead Lake was facing in        period was how to keep doing
third of social care users.4 At the                                                                                   Wall of China! We did this using
                                           accessing testing kits. I hope      what we do in a different way.
beginning of the pandemic, we                                                                                         adapted bikes in Cheltenham
                                           this will provide much needed       Everyone was seeing their loved
wrote to 50 English MPs with a                                                                                        and static bikes in our home.
                                           support to staff and residents,     ones during lockdown – with
Leonard Cheshire service in their
                                                                               family support we made sure            This period has taught me
constituency to raise our concerns         as well as the 6,000 similar
                                                                               people had access to a Smart TV        how much it matters to have
that care homes for people with            care homes across the               or an iPad. This helped us maintain
disabilities were unable to access         country, and I pay tribute to                                              everyone with connections to our
                                                                               precious relationships between         home come together.”
Covid-19 tests.                            the staff who do such an            volunteers and people who live
                                           incredible job every day.”          with us.                               Lesley Gamm
Laura Trott, MP for Sevenoaks
and Swanley, raised this with the         Laura Trott                                                                 Service Manager,
                                                                               We also made sure we offered           Gloucestershire House
Secretary of State for Health and         MP for Sevenoaks and Swanley
                                                                               options where people could
Social Care. This intervention led
to testing being made available
to care homes in all adult settings,
including those with residents with
disabilities. This was a vital step in
helping us further support the
people who live in our services
as well as our frontline staff.

Leonard Cheshire           Our impact 2021
Introduction       Our reach        Live       Learn     Work       Our year at a glance                              13

Delivering hope in
Northern Ireland

In January 2020, we worked with            In March 2021 we staged a virtual
partners to open a pioneering              conference on alcohol-related
specialist rehabilitation service in       brain injury which brought
Belfast for people with alcohol-           together leading figures in
related brain injury. It is the first      neurorehabilitation, addiction,
dedicated service of its kind in           mental health and homelessness.
Northern Ireland and has been              Around 220 people from across
transforming lives over the                the UK attended.
past year.

The effects of long-term alcohol
consumption can be devastating,            “Raymond has made incredible
taking away a person’s                      progress and this has made a
independence and ability to                 huge difference to our lives.
perform normal day-to-day                   Prior to going to the unit, he
activities. Our team assists people         didn’t really speak and would
towards improving memory and                just shrug his shoulders and                       Our team assists
mental health, rebuilding lost              not communicate. That was                          people towards
skills, gaining independence                one of the hardest things to                     improving memory
and maintaining abstinence.                 see. But he’s transformed                         and mental health,
                                            because of the expert care he                   rebuilding lost skills,
                                            has received, and we now                       gaining independence
                                            hope that he will again be able                    and maintaining
                                            to live a normal life.”                              abstinence
                                           Lynne
                                           relative

Leonard Cheshire            Our impact 2021
Introduction       Our reach     Live       Learn      Work        Our year at a glance                      14

Transforming lives                      Bev’s story – technology has
through technology                      been a revelation
                                        Bev is one of the 24 residents at Hill
                                        House who has been benefitting
In today’s world of smart homes,
                                        from innovative technology.
gaming and computing, new
                                        Following a stroke, she has limited
technologies are emerging that
                                        mobility and cannot always make
will change the way we live, work
                                        herself easily understood. Our team
and communicate with each
                                        has been working with Bev to
other. Such technologies have
                                        identify the best new assistive
the potential to revolutionise the
                                        technologies to help her
lives of the people we support.
                                        communicate.
The pandemic has accelerated
progress in this area, with so many     For Bev, we were fortunate to be
of us relying on technology to          amongst the first people in Europe
communicate like never before.          to trial some ground-breaking
                                        software, VoiceITT. The VoiceITT app
At our Hill House service in
                                        runs on an iPad and allows people
Sandbach, we’re in the second year
                                        with unfamiliar speech to not only
of an exciting three-year assistive
                                        have often used phrases repeated in
technology project, generously
                                        clearer speech but also allows Bev to
funded by the Denise Coates
                                        voice control an Alexa device to play
Foundation. We’re introducing
                                        music, operate her Smart TV, and
residents and staff to new
                                        control heating and lighting. With
technologies that are transforming
                                        Bev’s feedback, the developers have
their day to day lives – leading to                                                           Bev’s family are
                                        been able to make amendments
increased confidence, greater
                                        and have since published the app on                 delighted with her
independence, and wider social
inclusion.
                                        the app store for general availability.           progress. Her daughter
                                                                                          Jo said the technology
                                        Bev is also able to access her iPad
                                        via a specially adapted stylus to                     has “given her
                                        read electronic books and to                        independence like
                                        independently video call her family,                   never before.”
                                        which was a big priority for her.

Leonard Cheshire          Our impact 2021
Introduction       Our reach     Live       Learn   Work   Our year at a glance                                                 15

                                                                                              A breakthrough with Google
                                                                                              We’re not only exploring the
                                                                                              potential of technology to
                                                                       We influenced a big    transform our care services, we’re
                                                                       breakthrough with      also acting as thought leaders
                                                                      Google that will make   and advocates of sustainable and
                                                                        Android products      inclusive solutions. Our Director of
                                                                       more user-friendly     Assistive Technology sits on
                                                                                              advisory panels for Microsoft, Apple,
                                                                                              Google and the UK Government,
                                                                                              and plays a key role in ensuring that
                                                                                              inclusivity is prioritised when
                                                                                              developing new technologies.

                                                                                              We influenced a big breakthrough
                                                                                              with Google that will make Android
                                                                                              products more user-friendly.
                                                                                              We’ve been fighting for a more
                                                                                              comprehensive cross-platform
                                                                                              experience, in particular for
                                                                                              touchscreen devices to have
                                                                                              generalised gestures recognisable
                                                                                              by all. Android devices are more
                                                                                              problematic because manufacturers
                                                                                              can add alternative interfaces to
                                                                                              their products. Through our work
                                                                                              with Google, a range of gestures
                                                                                              and controls have now been built
                                                                                              into the general platform. This
                                                                                              means users can define them
                                                                                              in ways that are most helpful to
                                                                                              them or are most recognisable.

Leonard Cheshire          Our impact 2021
Introduction       Our reach     Live       Learn      Work        Our year at a glance                                                                 16

                                                                               Keeping people active                   Road to me – a lifeline for
                                                                                                                       people with disabilities
                                                                               According to Sport England, people      For many people with disabilities,
                                                                               with disabilities are twice as likely   projects like ‘Road to me’ in
                                                                               to be physically inactive compared      Wandsworth are a lifeline. Through
                                                                               to those without disabilities.          this project, funded by Sport
                                                                                                                       England, we support people
                                                                               This issue came into sharp focus        with recently acquired disabilities
                                                                               during the pandemic, when many          whose physical activities have been
                                                                               organised activities and exercise       interrupted. Our aim is to reduce
                                                                               facilities had to close their doors,    the likelihood of them needing to
                                                                               making it even harder for people        access health services again in the
                                                                               with disabilities to find ways to       future. We work closely with them
                                                                               keep active.                            for six months, developing an
                                                                                                                       individual action plan centred
                                                                               Wherever possible, we quickly           around becoming healthier and
                                                                               adapted our programmes to               more active.
                                                                               provide support online – and
                                                                               in 2020/21 we supported 2,936           In March 2020 we had to pause
                                                                               people with disabilities to get         all face-to-face activity due to
                                                                               active through our inclusive            Covid-19. During lockdown, we
                                                                               cycling, physical activity and          maintained the same quality of
                                                                               dance programmes in the UK.             support by checking-in on our
      For many people                                                                                                  clients regularly by phone and

                                        2,936
      with disabilities,                                                                                               holding weekly group Zoom
    projects like ‘Road to                                                                                             sessions to reduce isolation.
    me’ in Wandsworth                                                                                                  We came up with a wide range
         are a lifeline                 We supported 2,936 people with
                                                                                                                       of tips for keeping active at
                                                                                                                       home, including suggestions for
                                        disabilities to get active through                                             alternatives to exercising without
                                        our inclusive cycling, physical                                                gym equipment and online group
                                        activity and dance programmes                                                  exercise sessions.
                                        in the UK

Leonard Cheshire          Our impact 2021
Introduction       Our reach     Live       Learn       Work         Our year at a glance   17

                                        They phoned me every week
 Christine’s story                      since the beginning of lockdown.
– having someone to talk to             They sent me an exercise
Christine is one of the people          programme, with one of the team
we supported during lockdown.           demonstrating the moves, which
She told us what this support           made it so easy to follow. At the
has meant to her:                       start of lockdown, I wore size 18
                                        but am now down to a size 12.
“In April 2020 I ended up in            As well as the weekly Zoom keep
hospital after having a second          fit class, they invited me to join
stroke. Since coming home I have        weekly discussion groups, which
worked hard to regain my skills,        has widened my social circle.
and the team from Leonard
Cheshire has really supported           One of the biggest benefits of the
me with this.                           team calling me has been that it
                                        reminds me that there are people
                                        out there that I can talk to. It helps
                                        to keep me sane knowing that if I
                                        am feeling low, or just want a chat,
                                        I’m welcome to give them a call.”

“It helps to keep me sane
 knowing that if I am feeling
 low I’m welcome to give
 them a call.”
Christine
Road to Me participant

Leonard Cheshire          Our impact 2021
Introduction       Our reach      Live       Learn      Work       Our year at a glance                                                        18

                                         We streamed the final live on
Strictly Cymru – the show                Facebook and six-year-old Inga,
                                                                                “When the pandemic started
                                                                                 we thought Strictly Cymru        A big thank you
must go on                               the youngest competitor, was
                                         among the winners with her              would have to stop, but thanks   Thanks to everyone who helped
The challenges of the pandemic
                                         Frozen-inspired routine. With a         to doing the lessons online,     make Strictly Cymru possible,
were not enough to stop the glitz
                                         dance full of energy, smiles and        everything was possible. I can   including Paradance UK, the
and glamour of Strictly Cymru. Our
                                         spins she captivated the audience       only imagine how important it    Simon Gibson Charitable Trust,
pan-disability dance competition
                                         and judges, becoming overall            was for other competitors who    the David Solomons Charitable
was back with all the drama of
                                                                                                                  Trust and Bridgend County
before but in a brand-new digital        winner in the wheelchair user           had the motivation to keep on
                                         category.                                                                Borough Council.
format, drawing participants from                                                dancing and that feeling of
all over Wales.                                                                  being part of a community.”      Keep dancing!
                                         For those taking part, Strictly
Over 230 people took part in the         Cymru has been a massive               Inga’s Dad
heats, receiving training from an        confidence boost, improving
inclusive dance specialist. With         physical and mental wellbeing.
Covid-19 disrupting face-to-face         Since starting to dance, both Inga’s
support, the nine final acts received    strength and her confidence have
one-to-one online coaching, with         come on in leaps and bounds, so
classrooms, bedrooms, kitchens           much so she was able to practice
and living rooms becoming virtual        some moves out of her wheelchair.
dance floors.

    Strictly Cymru
 has been a massive
  confidence boost,
 improving physical
and mental wellbeing

Leonard Cheshire          Our impact 2021
Introduction       Our reach     Live       Learn      Work       Our year at a glance                                                             19

Providing information,                  N’s story – providing support
                                                                               The advice I received from Leonard
                                                                               Cheshire helped me immensely in
                                                                                                                    “The advice I received from
advice and guidance                     when it’s needed the most              moving away from abuse. Without       Leonard Cheshire helped me
                                                                               the support, I would have never       immensely in moving away
                                        N is one of the people we have
                                        supported through our Bank             taken this bold step.                 from abuse. Without the
Access to reliable information                                                                                       support, I would have never
                                        Workers Charity partnership.
enables people to make informed                                                I am a changed person now.            taken this bold step.”
                                        This is her story.
choices. Our Information, Advice                                               I feel at peace, more confident
and Guidance programmes                                                        and empowered to act should
                                        “I was suffering from domestic
provide bespoke and specialised                                                a situation arise in future where
                                        abuse at the hands of my partner
information to people with                                                     I must make strong decisions
                                        and his mother without realising it.
disabilities. Through this support                                             and rely on myself.”
                                        I was having anxiety and panic
we have helped people to better
                                        attacks and felt very vulnerable
manage their finances, receive the
                                        and isolated.
right benefits and find suitable
housing – as well as providing          I was referred to Leonard Cheshire,
advice on a range of other issues.      which changed my life. My advisor
During the pandemic, we have            supported me through benefits
adapted so that our face-to-face        and housing advice, which gave
services can be delivered remotely.     me the confidence to act and
                                        change my situation for myself and
Our programmes are funded by
                                        my child. My advisor constantly
Hertfordshire, Southwark and
                                        kept in touch and supported me
Derbyshire County Councils. We
                                        through every step of the way.
also work in partnership with the
Bank Workers Charity to provide

                                        1,422
independent and confidential
information, advice and guidance
and mentoring support to bank
workers who have a disability or
who care for a family member            We supported 1,422 people with
with a disability.                      disabilities on our information,
                                        advice and guidance programmes
                                        in the UK

Leonard Cheshire          Our impact 2021
Introduction       Our reach     Live       Learn      Work        Our year at a glance                                                               20

                                                                               A rail network for all

                                                                               41% of stations in Britain don’t       Parliamentarians have shown
                                                                               have step-free access. So, we’re       support for the campaign and have
                                                                               campaigning alongside others to        taken a range of actions. Labour’s
                                                                               make rail travel accessible. Without   Shadow Minister for Rail, along
                                                                               significant progress, the system       with three other Labour MPs,
                                                                               won’t be accessible until 2070.        tabled our parliamentary questions
                                                                                                                      and quoted our research to the
                                                                               The support we received from           Secretary of State for Transport
                                                                               donors last year enabled us to         on accessible rail. Baroness Grey-
                                                                               commission research to form an         Thompson also referenced our
                                                                               economic case for accessible rail      research when speaking in the
                                                                               in the UK. Findings revealed more      House of Lords in a debate on
                                                                               than 50,000 people with disabilities   the Queen’s speech.
                                                                               could get jobs if Britain had an
                                                                               accessible rail system. Only 2%
                                                                               of current transport capital         “It would be much easier for
                                                                               investment would be needed to
                                                                                                                     me to work if transport was
                                                                               create step-free access to platform
                                                                                                                     accessible. When I hear how
                                                                               level across the rail network – the
                                                                               equivalent of just a single year of
                                                                                                                     little money it would cost to
                                                                               spending on High Speed 2.             make stations accessible, it’s
                                                                                                                      frustrating. It could make such
                                                                                                                      an impact on people’s lives.”

                                        15.5m                                  5,000
                                                                                                                      Emma, Birmingham

                                        Our transport campaign reached         Since 2019, nearly 5,000 people
                                        15.5 million people, with 64 stories   have supported our transport
                                        placed in the media                    campaign

Leonard Cheshire          Our impact 2021
Introduction       Our reach      Live       Learn      Work       Our year at a glance                                                          21

Improving healthcare                     We’ve been working successfully
                                         to challenge stigma around sex
access for women                         and disability, and ensure that the
with disabilities                        planning and delivery of sexual
                                         and reproductive health services
                                         are disability inclusive. The
Getting access to vital healthcare       proportion of clients with
can be a huge barrier for people         disabilities has risen hugely since
with disabilities in low and middle-     we came on board as a partner,
income countries.                        meaning that thousands more
                                         women with disabilities have
In countries like Sierra Leone,          access to life-saving contraception
where maternal mortality rates are       and vital healthcare advice.
high, access to services like family
planning and contraception can           The Foreign Commonwealth and
be life-saving.                          Development Office, which funds
                                         the programme, recognised our

                                                                                                                28,430
In West and Central Africa, we           work on disability inclusion as
are the disability partner for MSI       outstanding. They have put WISH
Reproductive Choices on the              forward as an example of disability   “Working closely with Leonard
Women’s Integrated Sexual Health         inclusive programming and              Cheshire, MSI is now better
programme (WISH). This hugely            showcased our work substantially       equipped to respond to
                                                                                clients with disabilities and   28,430 women with disabilities
important programme aims to              in the Global Disability Summit.
                                                                                                                in West Africa now have access
reach people who may not have                                                   to consider how activities,
                                                                                                                to life-saving contraception
access to these essential services,                                             services and communications
including people living in poverty,                                             can be adapted to better
young women and women with                                                      reach those clients and
disabilities.                                                                   ensure respectful and
                                                                                comprehensive support.”
                                                                               Caroline Guinard
                                                                               WISH Director,
                                                                               MSI Reproductive Choices

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Supporting young                        The group met with the Strathclyde
                                        Partnership for Transport to argue
                                                                             Change Makers builds on the
                                                                             success of our ‘2030 and Counting’
                                                                                                                   “2030 and Counting enhanced
activists to bring                      their case and they were very        programme in Kenya, Zambia and         my knowledge and skills and
                                                                                                                    exposed me to the challenges
about change                            receptive to the group’s ideas. We   the Philippines, which was funded
                                                                                                                    faced by my fellow youths
                                        hope that the Change Makers will     by the Open Society Initiative for
                                        be able to play a key part in an     Southern Africa. Through this          with disabilities. After my time
Young people with disabilities are      accessibility working group this     programme, we supported nearly         on the programme, I decided
powerful advocates for change.          coming year – watch this space!      80 young people to become ‘citizen to set up a youth-led disability
We work with them to bring about                                             reporters’. We built their confidence organisation, promoting
change in their communities,                                                 and skills by training them to use     issues around disability
tackle the issues that matter to                                             their mobile phones to powerfully      and human rights.”
                                  “So many times in the media                capture experiences – filming and
them most and hold governments
to account.
                                   I see reporters investigating             recording in real-time the             Ian
                                   an issue facing young people,             challenges faced by young people       2030 and Counting participant
In 2020/21, with funding from the  but not listening or                      with disabilities.
Act for Change Fund, we launched   misinterpreting what we’re
our new ‘Change Makers’ advocacy   saying. Having young people               We also provided the citizen
and campaigning programme for      report on the issues affecting            reporters with a platform to
young people with disabilities in  us makes it more relatable,               advocate for their rights with key
Belfast, Manchester, Glasgow and   and our views are properly                policy and decision makers,
Swansea.                           represented and heard.”                   influencing progress towards the
                                                                             Sustainable Development Goals,
The participants are already            Arthur                               a set of global goals relating to
making an impact. One example is        Change Makers participant            poverty and inequality
an online petition launched by the                                           agreed by the UN to be
Glasgow Change Makers, calling for                                           met by 2030.
improved wheelchair accessibility
on public transport. So far, they’ve
gathered over 2,000 signatures.

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Introduction       Our reach     Live       Learn   Work   Our year at a glance                                                                23

                                                                                                              “Young Voices really shaped me
                                                                       Isabella’s story – achieving           into being the best version of
                                                                       dreams in Papua New Guinea             myself that I am today. Having the
                                                                       Isabella took part in an earlier       opportunity to speak to different
                                                                       Leonard Cheshire youth leadership      people at different events really
                                                                       programme, Young Voices. Since         made me want to be a youth
                                                                       then, Isabella is very proud to        advocate. It made me want to
                                                                       have become the first person           challenge injustices and fight
                                                                       with a disability to graduate with a   for a more accessible society.
                                                                       Bachelor’s Degree in Law from her
                                                                       university in Papua New Guinea.        My goal now is to become a human
                                                                       She was admitted to the Bar as a       rights lawyer so that I can advocate
                                                                       certified lawyer in January 2021.      more for people with disabilities, so
                                                                       She told us how Young Voices was       they can achieve their dreams and
                                                                       instrumental in giving her the         fulfil the vision they have for
                                                                       confidence to speak out about          themselves.”
                                                                       disability and fulfil her potential:

                                                                                                                         “Young Voices
                                                                                                                       really shaped me
                                                                                                                      into being the best
                                                                                                                       version of myself
                                                                                                                        that I am today.”
                                                                                                                             Isabella

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Looking to
the future

“The pandemic has drawn our teams together
 to increase an already strong focus on the
 delivery of high quality care and support. We
 have seen greatly increased use of technology
 to maintain contact with the people we support
 right across the organisation. Looking to the
 future, we will build on the lessons learnt during
 the pandemic and draw on the potential of new
 technologies to transform our services and
 programmes – giving the people we support
 more independence than ever before.”
Hugh Fenn
Managing Director – UK Community Services

                                        Steve, a resident at
                                        our Gloucestershire
                                        House service

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Learn
Providing life-changing
opportunities through education

11,023 2,916                                          3,426
We supported              We trained 2,916            We trained 3,426
11,023 children with      teachers, government        parents and male
disabilities to get an    representatives,            mentors on inclusive
education in India and    members of                  education
across Africa             organisations of
                          persons with disabilities
                          and other key players
                          on inclusive education

Leonard Cheshire          Our impact 2021
Introduction       Our reach        Live       Learn      Work        Our year at a glance                                                                26

Education has the power to transform
lives, creating positive futures for
individuals, families and communities.

For people with disabilities in            Skills training and other
low and middle-income countries            opportunities are also out of reach
education can be particularly              for many people with disabilities.
empowering in tackling poverty             This can mean they are held back
and isolation.                             from fulfilling their ambitions or
                                           having positive experiences with
Too many young people with                 others in their community.
disabilities are still denied the
fundamental right of an education.         Our learning and skills development
At least half of the world’s 65            programmes in the UK can be a
million school age children with           lifeline for people with disabilities,
disabilities do not have a school          transforming lives and widening
place. 5 Girls with disabilities are       horizons.
particularly vulnerable to missing
out, with boys prioritised for school
places due to gender bias.

The support we receive from our
donors means we can work with

                                           11,023                                   2,916                                 2,249
schools, government officials,
communities and children and
their families to ensure that no
child is denied the life-changing
opportunities that education               We supported 11,023 children with        We trained 2,916 teachers,            We supported 2,249 people
brings.                                    disabilities to get an education in      government representatives,           with disabilities through our
                                           India and across Africa                  members of organisations of           Can Do skills development
                                                                                    persons with disabilities and other   programme in the UK
                                                                                    key players on inclusive education

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Introduction       Our reach     Live       Learn       Work        Our year at a glance                     27

                                                                                      We came up with
                                                                                      a range of creative
Challenges and                          Examples included supporting
                                        students at home in Kenya with              solutions to ensure no
changes – our                           phone calls and text messages;               one was left behind
Covid-19 response                       developing a Covid-19 resource
                                        pack for parents to support
                                        children with disabilities to learn at
The pandemic had an enormous            home; developing and delivering
impact on learning and access to        remote teacher training; and
education. With schools and catch-      working with governments and
up centres closed as Covid-19 cases     organisations of persons with
increased, it was vital we adapted      disabilities to send out vital
our support for vulnerable children.    messaging and support.

More than 1.5 billion learners          In the UK, people with disabilities
worldwide were affected by school       were also hit hard by the effects of
and university closures.6 Before the    the pandemic, with a wide range of
pandemic, children with disabilities    services disrupted. During 2020/21,
were already more likely to be          we prioritised ensuring our
out of school, and the crisis only      learning and skills development
exacerbated this.                       programmes like Can Do could
                                        continue to provide support to
We explored innovative and              young people with disabilities
alternative approaches to address       when it was needed most.
these challenges, using locally
accessible technology where
possible. Many of the children
we support through our inclusive
education programme do not
have access to computers or
smartphones, so we came up with
a range of creative solutions to
ensure no one was left behind.

Leonard Cheshire          Our impact 2021
Introduction       Our reach     Live       Learn      Work   Our year at a glance                                                                28

                                                                                                                 Our team rapidly got to work
                                                                          Keeping connected                      distributing learning materials
                                                                          in lockdown – supporting               across Amolatar District, including
                                                                          students in Uganda                     materials for children with visual
                                                                          Through our inclusive education        impairments in both braille and
                                                                          project in Uganda, funded by Dubai     large print. The team worked with
                                                                          Cares, we have supported more          council leaders and parents to
                                                                          than 500 children with disabilities    share the materials and spoke to
                                                                          to go to school in the remote          parents about how they could
                                                                          district of Amolatar.                  support their children with learning
                                                                                                                 until schools opened again.
                                                                          When the Covid-19 pandemic hit,
                                                                          all learning institutions in Uganda    17-year-old Ronald carried on
                                                                          closed down indefinitely. Our          learning from home with support
                                                                          project team had to adapt quickly      from his father and older sister.
                                                                          to ensure children with disabilities   The learning materials we provided
                                                                          still got the support they needed      helped Ronald to stay engaged
                                                                          to keep on learning.                   with his studies. He said: “I feel
                                                                                                                 happy because I continue to learn
                                                                                                                 from home though schools are
                                                                                                                 closed. This has been possible
                                                                                                                 because of the learning materials
                                                                                                                 given to me.”

                                          “I feel happy because
                                        I continue to learn from
                                         home though schools
                                                are closed.”
                                                                          500
                                                                          Our inclusive education project in
                                                    Ronald                Uganda has supported more than
                                                                          500 children with disabilities to go
                                                                          to school

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A model approach to                                           Our inclusive education model
inclusive education

We have been pioneering inclusive
education models in Africa and Asia
since 2008, supporting a total of                                                      Teacher training
49,496 children with disabilities
to get an education to date.

Over the years we have developed
                                                            Individual                                      Creating
and honed our delivery model,
                                                           assessment                                     an accessible
innovating and adapting to ensure
                                                           and support                                      learning
that every child we support reaches
their full potential. Every inclusive                                                                     environment
education project we run now

                                                                                      Children with
includes the same six key elements:
Individual assessment and support;
Teacher training; Creating an
accessible learning environment;                                                       disabilities
Community-wide awareness-
raising; Policy change; and
Child-to-child activities.
                                                           Child-to-child                                 Community-
                                                             activities                                      wide
                                                                                                           awareness

49,496                                                                                                      raising

Since 2008 we have
supported 49,496 children
with disabilities to get an
education in Africa and Asia                                                            Policy change

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                                                                                                                 88%
                                          Stigma and misconceptions around
Julia and Valentina’s story –             disability had made it hard for Julia,
                                                                                 “Other children were laughing
forming friendships                       who has a disability, to make friends at me because I was a friend
                                          at school.                              of Julia. However, as time
Child-to-child clubs are a key
                                                                                 went on through the child-to-
element of all our inclusive                                                                                     88% of children with disabilities
                                          Since attending the child-to-child     child clubs, all the children   reported greater self-confidence
education projects. The clubs
encourage children with and
                                          club, Julia and Valentina have         in the club love to play and    since being part of our inclusive
                                          become close friends. They now do      help Julia.”
without disabilities to socialise and                                                                            education project in Tanzania7
                                          their homework together and play
support each other. They also offer                                              Valentina
                                          together outside of school. Julia is
a great environment to learn more
                                          very bright and helps Valentina
about disability inclusion and the
                                          academically. And Valentina makes
importance of equal rights for
                                          sure Julia is included in school
all children.
                                          activities.
In Tanzania, our inclusive education
                                          Their friendship has also shown
project, funded by Comic Relief,
                                          the rest of the community the
has been life-changing for Julia and
                                          importance of inclusion, and that
Valentina. Their friendship started
                                          children with disabilities should
to blossom after we introduced
                                          not be left out.
child-to-child clubs to their school.
Before the project started, they
hadn’t really got to know each
other, despite being classmates.

                                          “The child-to-child club meant
                                           I could interact with other
                                           children and get more friends.
                                           This makes me feel happy and
                                           comfortable, something which
                                           was not possible before.”
                                          Julia

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                                          Moi has been able to start changing    Moi says: “It is the responsibility of
Moi’s story – changing                    attitudes in his community after       those with the knowledge like the        The Orbit Reader –
attitudes in the community                training to be a male mentor. He       male mentors to enlighten the rest       a simple device that
Parent support groups and other           comes from a community with            of the community and practise            makes a big difference
community projects help create            serious gender inequality and high     what they preach.”
                                          rates of Female Genital Mutilation.                                             We are supporting schools to
support networks and raise                                                                                                expand the use of innovative
awareness of disability in the                                                                                            low-cost assistive technology
                                          Thanks to Moi’s efforts, households

                                                                                 3,426
wider community. One of our more                                                                                          for learners with disabilities. One
                                          are abandoning outdated attitudes
innovative initiatives in this area is                                                                                    example is the Orbit Reader, a
                                          and harmful practices. The result is
our male mentor programme.                                                                                                lightweight device that pupils use
                                          a new future for local women and
                                          girls and a healthier role for men                                              to read and take notes in Braille.
When our Girls’ Education                                                                                                 The notes can then be converted
                                          and fathers.                           In 2020/21 we trained 3,426 parents
Challenge project started out in                                                                                          back to electronic print for the
                                                                                 and male mentors on inclusive
Kenya, the team observed that                                                                                             teacher to read and grade.
                                                                                 education
almost all of those caring for
children with disabilities were                                                                                           In Kenya, we partnered with
women, and most of the people                                                                                             eKitabu to train 75 teachers on
attending meetings and training                                                                                           how to use and support visually
for the project were also women.                                                                                          impaired and blind students
                                                                                                                          with Orbit Readers.
As a result, we put in place our
male mentor programme to                                                                                                  Marydith has a visual impairment,
address patriarchal norms and                                                                                             and her teacher Pauline has
reduce stigma in the community.                                                                                           been supporting her to use the
Fathers of girls with disabilities are                                                                                    technology in class. The Orbit
trained as male mentors, who then                                                                                         Reader has greatly improved
sensitise other men on the rights                                                                                         Marydith’s learning progress –
and needs of girls with disabilities.                                                                                     she can now read and write
                                                                                                                          without straining her eyes. This
                                                                                                                          helps her to succeed in class
                                                                                                                          and stay at the same level as
                                                                                                                          her classmates.

Leonard Cheshire           Our impact 2021
Introduction       Our reach     Live       Learn       Work        Our year at a glance                                                                32

A global influencer on                  As governments across the
                                        world sought to get education
inclusive education                     systems back on track during the
                                        pandemic, we co-organised a
                                        webinar focusing on the challenges
We have increased government            faced by girls with disabilities.
awareness of inclusive education
in several countries, and we have       Our webinar, attended by around
worked at a global level to provide     1,000 people, amplified the
evidence, research and advice on        experiences, learnings and
inclusive education systems, to         recommendations from a diverse
support and guide policy                range of organisations and
implementation.                         expertise, with the shared goal of
                                        ensuring that girls with disabilities
As the pandemic amplified               do not become even more
inequalities in education, we joined    marginalised in education.
the Global Education Coalition
launched by UNESCO in May 2020          We’ve also shared our models with
– a platform for collaboration          the Global Education Coalition on
and exchange to protect the right       distance learning and blended           In November 2020, we partnered         One of the key themes was
to education during this                training so that teachers are           with UNESCO and the Portuguese         addressing violence and bullying
unprecedented disruption and            equipped to respond to the widest       Ministry of Education to co-host       against learners with disabilities.
beyond. This multi-sector Coalition     range of diversity in classrooms.       an international symposium on          Through a new partnership with
brought together 175 institutional                                              ensuring the right to quality          UNESCO, we are looking at the
partners from the UN, civil society,                                            inclusive education for people with    scale of these issues, and carrying
academia and the private sector.                                                disabilities. The online event was     out a research project in five
                                                                                attended by 400 key education          countries in East and Southern
                                                                                stakeholders, including senior         Africa. The research will be

                                        21,759
                                                                                representatives from a range of        published in late 2021 with the
                                                                                UN and donor agencies, education       aim of making schools safer places
                                                                                ministry representatives and youth     for learners with disabilities.
                                                                                with disabilities, who shared their
                                        Our influencing activities have         own perspectives on how to ensure
                                        reached 21,759 individuals              quality inclusive education for all.

Leonard Cheshire          Our impact 2021
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                                                                               One example of this is in South         We also influenced the review
                                        Influencing national policy            Sudan, where we are the specialist      and development of the inclusive
                                        in South Sudan                         disability partner on the Girls’        education policy in South Sudan,
     In many cases,                                                            Education programme. We                 working with partners to ensure
                                        As well as influencing at a global
    our activities have                 level, we work with key national       delivered awareness raising and         the policy is closely aligned with
led to further outcomes                 and local decision-makers,             capacity building workshops to          the UN Convention on the Rights of
    such as decision-                   increasing awareness that              influence programme partners to         Persons with Disabilities. Following
   makers developing                    implementing inclusive education       embed standardised questions on         this, we supported the Government
  increasingly inclusive                is a legal and policy obligation. In   disability8 in the national school      to produce an implementation plan
                                        many cases, our activities have        registration tool and education         for the roll out of the policy.
 policies and practices                                                        census. This means from now on
                                        led to further outcomes such
                                        as decision-makers developing          the Ministry of Education will          Through close collaboration with
                                        increasingly inclusive policies        recognise more impairment types,        the South Sudan Union of Persons
                                        and practices.                         which will better inform planning       with Disabilities, we strengthened
                                                                               and access to education for             the Government’s recognition of
                                                                               children with disabilities. They        the important role of disability
                                                                               currently only have data for 6,000      activists and champions as
                                                                               children with disabilities in school.   partners in changing the discourse
                                                                               However, we predict an actual           around disability. We also trained
                                                                               number closer to 145,000 when           radio broadcasters on disability
                                                                               all disabilities are included.          awareness, ensuring young people
                                                                                                                       with disabilities were interviewed
                                                                                                                       on local and national radio stations.
                                                                                                                       This brought a powerful message
                                                                                                                       to the public that everyone has a
                                                                                                                       right to education in their local
                                                                                                                       schools and raised awareness of
                                                                                                                       the important role that the
                                                                                                                       Government and communities
                                                                                                                       have in making that right a reality.

Leonard Cheshire          Our impact 2021
Introduction       Our reach     Live       Learn     Work       Our year at a glance                                                               34

Our Can Do programme –
a lifeline for young people

Through our Can Do programme,
we enable young people with
disabilities across the UK to
                                        2,249                                92%                                   83%
learn new skills and build their        We supported 2,249 people            92% of Can Do participants reported   83% of Can Do participants
confidence with community-based         with disabilities through our        an improvement in their health        reported increased social inclusion10
volunteering opportunities.             Can Do programme in the UK           and wellbeing, feeling good about
                                                                             themselves and seeing a positive
Can Do has been a lifeline
                                                                             difference in their lives9
for young people during the
pandemic. We adapted quickly
                                        “Doing Can Do has definitely
in response to the lockdown and
                                         changed me. I know for
have developed and refined virtual
delivery of the programme. Online        a fact that I can get a job,
sessions have ranged from stand-         and it has helped me gain
up comedy to cheerleading, dance,        more confidence, more
wellbeing and poetry.                    independence, getting
                                         me to socialise more with
In 2020/21 we received £3m for           different people.”
Can Do from the Covid-19 Support
Fund, supported by the Association      Morgan,
of British Insurers. This amazing       Can Do summer
grant will enable us to run our         sessions participant
award-winning programme for the
next three years, expanding it to
additional locations across the UK.

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                                         We included treats like chocolates
Connecting with the                      and handcrafted cards in the bags,
community – from a distance              and the NHS staff were blown away
Mikaela Campbell is a Can Do             by how fantastic they looked.
Coordinator from Conwy. She
explained how one of her Can Do          We also teamed up with Souper
groups found a way to support            Sunday Rhyl, who provide free
their local community from a             meals for homeless people every
distance during the pandemic:            week – packing Christmas boxes
                                         full of items that they would find
“After a long period of school           helpful during the winter months.
closures due to Covid-19, we were
finally in a position to get our Can     The project was a great distraction
Do group going at Ysgol Tir Morfa,       for everyone during the very
a community special school in            strange and unpredictable times
Wales, in October 2020. I met with       of a global pandemic. We found
the group weekly over Microsoft          a way to channel our energy into
Teams. This particular group was         helping others whilst learning
very enthusiastic about making           new skills and connecting with
a difference and helping                 our community in a positive way
the community.                           – and all from a distance.”

Neither I nor the school had
embarked on such a hands-on              “Our project has taught me
virtual project before. Still,           to be more sociable and open
somehow, we managed to sew and           with people. It’s given me the
tie-dye pillowcase bags for NHS          confidence that I’ve never
staff at a local hospital. The staff     actually found myself. I’m
use the bags to put their uniform        proud of myself for getting
in and wash after each shift to          stuck into something.”
minimise cross-contamination.
                                         Dylan
                                         Can Do participant

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                                                                              Owen has been steadily building
                                        Owen’s story – from                   his skills while volunteering and       “The thousands of people
                                        self-doubt to self-confidence         has now moved into a Volunteer          who volunteer for us are
                                        For many of the people taking         Coordinator Assistant role,             invaluable and put simply,
                                        part in our programmes, their first   supporting us to coordinate all         we would not be the charity we
                                        experience with Leonard Cheshire      our other amazing volunteers.           are without them.”
                                        is by no means their last. What       He’s also started an online focus
                                        may start out as a one-off project    group for people with disabilities to   Dr Ruth Owen OBE
                                        can develop into a life-changing      campaign on improved access and         Chief Executive, Leonard
                                        experience. We work with people       other local issues. He has big plans    Cheshire
                                        on an individual basis, providing     for the group and is hoping they
                                        opportunities for them to learn       will be able to achieve some real

                                                                                                                      4,000
                                        and grow wherever possible.           change for the community.

                                        Owen is someone who has really
                                        developed during his journey with
                                        us. Owen is 23 and has cerebral       “Before my Leonard Cheshire         In 2020/21 our work was supported
                                        palsy. He first got involved with      days I used to be a very quiet     by 4,000 amazing volunteers
                                        Leonard Cheshire through our Can       mouse. Now I’ve learnt things,
                                        Do programme in Southampton,           I’ve got loads of independence
                                        which is funded by Comic Relief        and confidence. It’s given me
                                        and the #iwill Fund.11 He then went    a massive boost. I feel like a
                                        on to volunteer at our Fryers House    completely different person
                                        residential home.
                                                                               now from when I started. It
                                                                               can help you in all sorts of
                                                                               different ways and give you all
                                                                               sorts of different opportunities.”
                                                                               Owen

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Unlocking the
digital world

Just 54% of people with disabilities     Virtual ways of life are the new
in the UK have access to a               norm due to Covid-19 – intensifying
computer for personal use,12 and         digital inequalities and making
15% have never used the internet.13      digital inclusion even more vital. We
Our digital inclusion programmes         responded by making sure we could
support people with disabilities         support clients remotely wherever
with equipment and training to           possible, and helping them to stay
access the digital world.                connected during lockdown.

Access to technology can be life-        In 2020/21 we supported 1,727
changing, unlocking activities and       people with disabilities with
experiences that were previously         equipment and training to access
impossible – like communicating          the digital world through our digital
with family and friends, or taking       inclusion programmes in the UK.
part in online education                 We also established five new
opportunities and employment.            Discover IT centres, bringing the
                                         total number to 35. Meanwhile,
                                         62 of our residential services were
                                         supported with new accessible
                                         IT equipment and training.

1,727                                    96%
We supported 1,727 people through        96% of customers reported
our digital inclusion programmes in      increased social inclusion
the UK                                   since being on our digital
                                         inclusion programmes14

Leonard Cheshire          Our impact 2021
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                                                                                                                      Zoom chats with a support group,
                                                                               …and has opened up a new               emails friends, studies maps of
                                                                               world for Andrew                       favourite places, and keeps in touch
                                                                               New technology has been just as        with developments in his local area.
                                                                               life-changing for Andrew, who has
                                                                               macular degeneration, a visual         Being able to connect with others
                                                                               impairment. A befriending              has made a world of difference to
                                                                               organisation in Dumfries &             Andrew: “At the beginning of the
                                                                               Galloway put Andrew in contact         pandemic, I lost confidence, I didn’t
                                                                               with us when the lockdown was          want to go out or speak to other
                                                                               starting to impact on his wellbeing.   people. I realised my world was
                                                                                                                      getting smaller and I needed to
                                                                               Our Go Digital programme               take care of my mental health. The
                                                                               provided Andrew with an iPad and       support I’ve received and the iPad
                                                                               weekly support sessions from a         have opened up my world and my
                                                                               dedicated digital buddy to help        mind. It’s given me more
                                                                               him explore the accessibility          confidence. I feel included and
                                                                               features, such as magnification and    happy to chat with other people
                                         She now uses Alexa for everything     voice control. He now has regular      again.”
Technology has been life-                from calling friends, listening to
changing for Natalie…                    music, quizzes and meditation to
                                         learning new languages. Her
Technology has helped Natalie
                                         confidence has grown in leaps and
rebuild her confidence and stay
                                         bounds: “Leonard Cheshire’s digital
connected with friends and family.
                                         inclusion programme has helped
Natalie, who lives on her own and
                                         me to be more expressive and
uses a wheelchair, received an
                                         learn different ways to do things.
Amazon Alexa and digital training
                                         Technology can make you more
from our digital inclusion
                                         independent. When we started
programme. “I could not have done
                                         I was so nervous – I kept saying
lockdown without Alexa,” says
                                         I can’t do it. Now I’m doing three
Natalie. “It would have been really
                                         languages and arts and crafts.
lonely without it to be honest. Alexa
                                         It’s life-changing. It does change
stopped me going into a dark place.”
                                         you that much.”

Leonard Cheshire          Our impact 2021
Introduction       Our reach      Live      Learn    Work   Our year at a glance               39

Looking to
the future

“Our deep connections with
 communities and well-established
 models of support helped us to adapt
 rapidly during the pandemic.
Looking to the future we are now
well-positioned to continue building
on the best practices that have
emerged in terms of delivery and                                                   IMAGE TBC
innovation. Strengthened
documentation, learning and research
approaches will enable us to share
best practice more widely and build
on our reputation as a global influencer
on inclusive approaches to education
and learning.”
Sunanda Mavillapalli
Global Head of Programmes
and Technical Assistance

                               Vickles, a pupil at
                               Ng’ong’onha Primary
                               School, Tanzania

Leonard Cheshire          Our impact 2021
Introduction       Our reach     Live       Learn     Work      Our year at a glance   40

Work
Supporting people with
disabilities to access meaningful
employment and fulfilling careers

22,152 3,401                                        45m
We supported              We trained 3,401          We reached almost
22,152 people with        government                45 million people
disabilities to seek      representatives,          through our ‘Locked
employment in the         employers, members        out of the labour
UK, Africa and Asia       of organisations          market’ report and
                          of persons with           media activities
                          disabilities and
                          other key players on
                          inclusive employment

Leonard Cheshire          Our impact 2021
Introduction       Our reach       Live       Learn      Work       Our year at a glance                                                              41

Globally, people with
disabilities are around
                                          Despite some progress in
                                          attitudes, many employers lack
                                          an understanding of disability, with
                                                                                 22,152                            3,401
twice as likely to be                     24% of employers saying they are       We supported 22,152 people with   We trained 3,401 government
                                          less likely to employ a person with
unemployed as those                       a disability.16
                                                                                 disabilities to seek employment
                                                                                 in the UK, Africa and Asia
                                                                                                                   representatives, employers,
                                                                                                                   members of organisations
without disabilities.15                                                                                            of persons with disabilities and
                                          That’s why we also work with
                                                                                                                   other key players on inclusive
All too often people with disabilities    employers to improve their
                                                                                                                   employment
are unable to get on the career           understanding of disability
ladder or fulfil their ambitions.         and inclusion and create more
This means they are denied the            sustainable employment
confidence and independence that          opportunities for people with
being able to support yourself and        disabilities.
your family financially can bring.

Our UK and international
employment programmes support
people with disabilities throughout
their journey towards sustainable
employment. We provide careers
advice, training, work experience,
paid internships, support to
become self-employed and
in-work assistance.

Leonard Cheshire           Our impact 2021
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