Orientation Handbook 2022 - ANU

 
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Orientation Handbook 2022 - ANU
Orientation
Handbook
2022
Orientation Handbook 2022 - ANU
Contents
Welcome to ANU                                          2

Important dates 2022                                    4

ANU orientation week                                    6

Orientation week checklist                             8

Getting to campus                                      10

Campus facilities                                      11

ANU services for students                              12

Mental health and wellbeing at ANU                     15

Campus and student life                                16

Student associations                                   17

Get involved at ANU                                    19

Accommodation options                                  20

Financial assistance information                       22

Systems you will use at ANU                            23

Terms you may come across at ANU                       24

ISIS navigation tips                                   25

Places on Campus / Points of Interests                 28

Get to know Canberra                                   30

Information for international students                 32

English language support                               36

Working in Australia                                   37

Orientation Week programs for international students   38

Additional information for rural and remote students   39

Key contacts                                           40

                                                            Orientation Handbook 2022   1
Orientation Handbook 2022 - ANU
Welcome to ANU                                                                                                                                       Welcome students                 The unexpected aspects gave me some of my best
                                                                                                                                                                                          memories. Joining likeminded students to protest social
                                                                                                                                                         As the Deputy Vice-              injustice in Australia, enjoying sun soaked lawns, and
                                 Welcome to The Australian       I am optimistic that 2022 will be an exciting new                                       Chancellor (Student and          sitting on the steps for big philosophical conversations
                                 National University (ANU).      ‘normal’ for our campus, an opportunity to revitalise                                   University Experience),          and debates. The ANU offers a wealth of these
                                                                 campus life and welcome our students in-person, and                                     my role is to ensure our
                                 Orientation Week is one                                                                                                                                  experiences. I hope you make valuable memories of your
                                                                 support you to succeed in your new environment. Your                                    staff and students receive
                                 of the most important                                                                                                                                    time at ANU, and make the most of all that is on offer.
                                                                 time at university is one of the most important building                                rewarding experiences
                                 milestones as you begin         blocks of your career and your life and a degree from                                   at ANU; that engage our          There are many communities that form the ANU
                                 your time at ANU. I know        ANU will distinguish you for life, and our global alumni                                diverse community and            community and I encourage you to make the most of
                                 for many of you this is your    community means you will be part of ANU wherever                                        its interests. I hope you        O-Week and your time at ANU to connect with all that
                                 first time away from home.      you are and whatever you’re doing.                                                      are as excited to join our       might interest you. Clubs and societies offer an insight
                                 And for some of you, you
                                                                                                                                                         community and are ready          into different interests and new or treasured activities
                                 may not have been able          Our alumni are world leaders, researchers, innovators
                                                                                                                            for the opportunities and challenges that lie ahead.          – robotics, gaming, foodies, apiculture, performance,
                                 to travel to campus yet so      and entrepreneurs. You will be given the tools at ANU
                                                                                                                                                                                          kabuki to name a few – and offer groups aimed around
                                 you’re joining us from afar.    that can really make a difference in the world.            University study is designed to be a challenge: a             different cultures, identity and experiences that you
                                                                                                                            challenge to your thinking and assumptions, a challenge       can explore. I would also encourage each of you to
    Starting university can be pretty daunting at the            Whatever the future holds, please know that while you
                                                                                                                            to how you perceive yourself, and a challenge to              experience and engage with the Canberra community –
    best of times and a lot of your learning will occur          are an ANU student you will be part of our community
                                                                                                                            what you had thought impossible. Within all of these          and to explore the campus when you have a chance, such
    outside your classes. O-Week is your chance to find          and family. We’re here to support and encourage you.
                                                                                                                            challenges are opportunities to learn more about              as walking along one of our Aboriginal and Torres Strait
    your bearings. You’ll be able to explore campus, join        Wherever your journey leads, I am pleased you have
                                                                                                                            yourself and the world. At ANU we offer this challenge        Islander Heritage Trails.
    clubs and societies, meet new friends and start your         chosen to start it with us.
                                                                                                                            alongside world-leading research, experts across
    academic journey.
                                                                                                                            diverse fields of endeavour, passionate and experienced       Whether formally convened or opportunistic
    Here at ANU, what truly sets us apart is our focus on                                                                   staff, and a campus life nestled in the bush of Australia’s   connections, being part of the fabric of student life is
    you, our students, and making sure you have the best                                                                    capital. The experiences at ANU will shape you and your       one I have never regretted, and it remains a passion for
    possible experience. Our programs are some of the                                                                       future.                                                       me to this day.
                                                                 Professor Brian Schmidt AC
    most engaging, rich and research-led degrees you will        Vice-Chancellor and President                              My own journey commenced in the same manner. Unsure           Wulika
    find anywhere in the world. Our scholars and teachers
                                                                                                                            of what I could achieve, or of exactly the right path to      Professor Ian Anderson AO
    are experts in their fields who are at the forefront of
                                                                                                                            take. Changes in disciplines and subjects throughout
    making new discoveries – and they are there to guide
                                                                                                                            my years turned out to be part of the path, letting me
    your learning. As an ANU student, you are now part of
                                                                                                                            discover different parts of myself – different strengths
    our incredible community of the brightest and most
                                                                                                                            and weaknesses. The journey through undergraduate
    engaged people from across Australia, our region
                                                                                                                            and postgraduate studies gave me a foundation to build
    and around the world. The people you meet – whether
                                                                                                                            a diverse career, lifelong friendships and an enriched
    digitally or in person here on campus – come from all
                                                                                                                            life.
    walks of life and I know that you’ll make lifelong friends
    during your time at ANU.

2   Engagement and Success                                                                                                                                                                                           Orientation Handbook 2022       3
Orientation Handbook 2022 - ANU
Important dates 2022                                                                                                  Semester 2 2022
                                                                                                                          Monday, 18 July
                                                                                                                              Semester 2 Orientation Week begins
                                                                                                                              Orientation Week is often called O-Week. You can
    As you transition into university life, you will notice that you will no longer receive constant                          browse O-Week events on orientation.anu.edu.au.
    reminders about important deadlines from your teachers or your parents. There are important
    dates you need to be aware of to ensure that you meet your responsibilities as a student. Full                        Monday, 25 July

    calendar and dates are available online on anu.edu.au/directories/university-calendar.                                    Semester 2 begins
                                                                                                                              Remember to check your enrolled classes, view your
                                                                                                                              timetable and access your course materials from
                                                                                                                              wattle.anu.edu.au.
    Semester 1 2022                                                                                                       Monday, 1 August
    Monday, 14 February                                       Monday, 4 April                                                 Last day to add first semester courses on ISIS
        Semester 1 Orientation Week                                Teaching break commences                                   You can add or swap courses via isis.anu.edu.au. You
        Orientation Week is often called O-Week.                   Some students take advantage of this long holiday          won’t be able to make these changes by yourself
        You can browse O-Week events on                            to unwind, travel or return home to visit friends or       after this date.
        orientation.anu.edu.au.                                    family. If you plan to do so, keep in mind that mid-
                                                                                                                          Friday, 12 August
                                                                   semester exams usually take place before or after
    Monday, 21 February                                            this long break. Some students may also have               Due date for payment of tuition fees and up-front
        Semester 1 begins                                          take-home assignments!                                     HECS for first semester
        Remember to check your enrolled classes, view
                                                              Friday, 15 April                                            Wednesday, 31 August
        your timetable and access your course materials
        from wattle.anu.edu.au.                                    Public holiday: Good Friday                                Semester 2 census date
                                                                                                                              Census date is your last day to drop courses without
    Monday, 28 February                                       Monday, 18 April                                                any financial and academic penalty, add courses
        Last day to add first semester courses on                  Easter Monday                                              (with permission) and submit any Commonwealth
        Interactive Student Information System (ISIS)                                                                         Assistance Form.
                                                              Tuesday, 19 April
        You can add or swap courses via isis.anu.edu.au.
                                                                   Return from teaching break                             Monday, 5 September
        You won’t be able to make these changes by
        yourself after 28 February.                                                                                           Teaching break commences
                                                              Monday, 25 April                                                Some students take advantage of this long holiday to
    Friday, 11 March                                               Public Holiday: ANZAC Day                                  unwind, travel or return home to visit friends or family.
        Due date for payment of tuition fees and up-front                                                                     If you plan to do so, keep in mind that mid-semester
                                                              Friday, 6 May
        HECS for first Semester                                                                                               exams usually take place before or after this long
                                                                   Last day to drop semester 1 courses                        break. Some students may also have take-home
    Monday, 14 March                                               without failure                                            assignments!
        Public holiday: Canberra Day Holiday
                                                              Friday, 27 May                                              Sunday, 2 October
    Thursday, 31 March                                             Semester 1 ends                                            Daylight saving time
        Semester 1 Census date                                                                                                Turn your clock one hour forward. Changes in season
                                                              Monday, 30 May
        Census date is your last day to drop courses                                                                          mean that sunrise and sunset will be about 1 hour
        without any financial and academic penalty,                Public holiday: Reconciliation Day                         later on 2 October 2022 than the day before.
        add courses (with permission) and submit any
                                                              Thursday, 2−18 June                                         Monday, 3 October
        Commonwealth Assistance Form.
                                                                   Semester 1 Examination Period                              Public holiday: Labour Day
    Sunday, 3 April
                                                              Monday, 13 June                                             Friday, 7 October
        Daylight Saving time
                                                                   Public holiday: Queen’s birthday                           Last day to drop second semester courses
        Turn your clock one hour backward. Changes in
        season mean that sunrise and sunset will be about                                                                     without failure
                                                              Thursday, 30 June
        1 hour earlier on 3 April 2022 than the day before.
                                                                   Semester 1 results published                           Friday, 28 October
                                                                                                                              Semester 2 ends

                                                                                                                          Thursday, 3−19 November
                                                                                                                              Semester 2 Examination Period

4   Engagement and Success                                                                                                                                                                Orientation Handbook 2022   5
Orientation Handbook 2022 - ANU
ANU Orientation Week                                                                                                              Events recommendations
                                                                                                                                      There are a lot of events happening during
                                                                                                                                      O-Week. It is important to prioritise and attend
                                                                                                                                      events that are relevant to you. If you are unsure
    Orientation Week, also known as O-Week, marks the beginning of your university life at                                            as to which events you should prioritise attending,
    ANU. There will be various events and activities designed to help you settle in and prepare                                       we recommend at least coming along to the
    for the start of your semester. All new students are recommended to attend O-Week events.                                         following events:
    For Orientation Week information, visit: orientation.anu.edu.au
                                                                                                                                      1. New Student Orientation

                                                                                                                                      New Student Orientation sessions contain
                                                                                                                                      important information about all the things that
                                                                                                                                      you need to do before starting your semester. This
                                                                                                                                      session will also go through available support and

                             O-WEEK                                                           EVENTS &
                                                                                                                                      assistance at the University. There will also be a
                                                                                                                                      dedicated session for new international students

                             takes place                                                      RESOURCES
                                                                                                                                      that covers crucial visa and legal information.

                               one week                                                       are available on
                                                                                              orientation.anu.edu.au
                                                                                                                                      2. College Induction Sessions

                                                                                                                                      Attend your college induction sessions as
                             before classes start                                                                                     these sessions are designed to provide you
                                                                                                                                      with important information about your degree
                                                                                                                                      structure, courses you should be taking and
                                                                                                                                      support available within your College.

                                                                                              ENROL
                                                                                                                                      3. Enrolment, Timetabling and Fees
                             Meet new people
                             and make                                                         in your courses via
                                                                                                                                      ANU Student Central runs workshops and
                                                                                                                                      sessions on how to create your timetable,

                             FRIENDS                                                           isis.anu.edu.au
                                                                                                                                      understand your fees and how to enrol. These are
                                                                                                                                      important administrative steps that you need to
                                                                                                                                      complete as a student.
                                                                       All new students must complete enrolment to be able to start
                               by attending O-Week                     studying courses. Contact Student Central if you require
                                                                       assistance of watch how to enrol video on O-Week website.      4. ANU Library Academic Skills
                                                                                                                                      Workshops

                                                                                                                                      ANU Library Academic Skills workshops provide
                                                                                                                                      you with essential study, research, writing
                             Get your
                                                                                              Complete                                and time management skills that will help

                             STUDENT
             STUDENT
                                                                                                                                      you succeed in your studies. Understand the
             CARD
                                                                                              ESSENTIAL                               academic culture at ANU and learn what it means
                                                                                                                                      to be a successful scholar and produce work with
                             CARD                                                             MODULES                                 academic integrity.

      Your ANU student ID card will grant you access to a number of
      services on and off campus, including borrowing rights at ANU                           On the                                  5. Market Day
      Libraries, access to buildings on campus and student discounts
      on Canberra public transport.                                                           O-Week website                          Market Day is run by ANUSA and typically takes
      See more at anu.edu.au/students/program-administration/                                                                         place on the Wednesday of Orientation Week.
      enrolment/student-cards
                                                                                                                                      There will be lots of clubs, societies and student
                                                                                                                                      services with information stalls on the day. It is
                                                                                                                                      the perfect time to explore activities, join special
                                                                                                                                      interest groups and enquire about programs
                                                                                                                                      available on campus.

6   Engagement and Success                                                                                                                           Orientation Handbook 2022               7
Orientation Handbook 2022 - ANU
Orientation Week
    checklist                                                                                                         7                                                           9
                                                                                                                          Understand the importance of                                Look at your course materials on Wattle
                                                                                                                          Academic Integrity
                                                                                                                                                                                      Access your courses and choose your tutorials
                                                                                                                          As an ANU student, you are required to conduct
                                                                                                                                                                                      Once you have completed your enrolment, you
                                                                                                                          yourself with honesty and integrity. Every
                                                                                                                                                                                      can access your course materials and select your
    The start of a new semester can be exciting; however, it can also be confusing as                                     assessment you submit must adhere to academic
                                                                                                                                                                                      tutorials via Wattle (Web Access to Teaching &
    there are so many things to do! We have prepared a checklist of things you need to                                    integrity principles.
                                                                                                                                                                                      Learning Environment). Wattle hosts important
    do to help you with the start of your semester.                                                                       Significant changes were made to ANU Academic               information, such as course outlines, course
                                                                                                                          Integrity policies in 2021. Familiarise yourself with       materials, assessments, lecture information and
                                                                                                                          the ANU Academic Integrity Rule 2021, and the               much more.

      1                                                        4
             Activate your ANU Email to receive                    Enrol in your courses                                  recently passed Australian Government’s legislation
                                                                                                                                                                                      How to access your courses via Wattle?
                                                                                                                          that criminalises contract cheating.
             important information
                                                                   All students must complete enrolment to be                                                                         Use your student ID number sent to you in your
                                                                                                                          Enroll in the Academic Integrity module via Wattle to
             Now that you are an ANU student, you will             able to start studying your courses. Enrolment                                                                     Welcome Email. You will also receive a separate email
                                                                                                                          understand the rules and how to follow them.
             receive important information about your              is done via isis.anu.edu.au. Once you have                                                                         containing your password login to Wattle.
             enrolment, Orientation Week, courses and              enrolled, you will then be able to access your         During Orientation Week, prioritise these three
                                                                   courses via WATTLE and obtain a student card.                                                                      What if you have not received your password?
             many more through your ANU email. Log in                                                                     workshops facilitated by ANU Library Academic
             to your ANU email and set up a mail forward                                                                  Skills:                                                     Your ANU password allows you to enrol and access a
                                                                   For international students, it is a part of your
             function to your personal email so that you                                                                                                                              range of ANU systems and services that you’ll need
                                                                   visa requirements to be enrolled and studying          1.   Academic Integrity principles and practices (co-
             never miss an important email from the                                                                                                                                   as a student.
                                                                   full-time in Australia. Failure to meet these               developed with Academic Standards & Quality
             University. Refer to the Log in and access
                                                                   requirements can have consequences to your                  Office)
             your ANU email for the first time for more                                                                                                                               If you are a new student and haven’t received your
                                                                   visa.
             information.                                                                                                                                                             first password via email yet, make sure to check
                                                                                                                          2.   Referencing
                                                                                                                                                                                      your spam or junk email folder in case the email was

      2
                                                                   For detailed instructions on how to enrol,
             Check your ANU email account                          please visit Enrol for the first time page.            3.   Using sources                                          delivered there instead of your inbox.
             for Welcome Email series
                                                                                                                          Attend these workshops to set yourself on the right         If you haven’t received your password after two
                                                                   Explore financial support options

                                                               5
             Now that you have your email set up, make                                                                    path to success!                                            business days, you can:
                                                                   from Centrelink (domestic students)
             sure you check it regularly. Look out for our                                                                                                                            > Email the ANU ITS Service Desk at servicedesk@
                                                                                                                          Beyond O-Week, enrol in our Turnitin Practice
             Welcome Email series that will guide you              You might be eligible for financial support                                                                        anu.edu.au
                                                                                                                          site, and make an appointment with ANU Library
             through everything you will need to know              under Centrelink, depending on your                    Academic Skills for advice on researching and
             before you begin your first day with us and who       circumstances. Explore your options to                                                                             Make sure you include the following information in
                                                                                                                          writing with academic integrity.
             to go to if you need assistance.                      understand more.                                                                                                   your email:

     3       Complete the four essential modules                   Check out the new student
                                                                                                                      8   Attend Orientation Week                                     University Student ID

                                                               6
             online                                                                                                                                                                   Full name
                                                                   page for detailed checklists for                       Orientation Week (O-Week) takes place one week
                                                                                                                                                                                      Telephone number
                                                                   international students, domestic and                   before the start of your ANU semester. Events and
                                                                                                                                                                                      Email address provided in your application
             Before you begin your studies at ANU, you will                                                               activities during O-Week are designed to help you
             need to complete these essential modules.
                                                                   postgraduate students
                                                                                                                          prepare for and settle into life as an ANU student.         > Call the ANU ITS Service Desk on +61 (02) 6125
             They’ll help you settle in, understand academic       While this checklist is applicable to all                                                                          4321
             integrity, respect others and feel safe on            students, there are some additional steps              All O-Week events are listed on Orientation Week
             campus.                                               that may be required for different groups of           Website.

                                                                                                                                                                                      10              Congratulations!
                                                                   students. For instance, International Students
             You can complete all four modules online:
                                                                   will need to order Overseas Health Cover
             orientation.anu.edu.au/essential-modules.
                                                                   Membership card and Postgraduate Research                                                                                          You are now ready to
                                                                   students will need to complete the Research
                                                                                                                                                                                                      attend classes. Don’t
                                                                   Integrity Training course.
                                                                                                                                                                                                      forget to check your
                                                                   For detailed checklists, please refer to:                                                                                          class schedule on
                                                                   anu.edu.au/students/information-for/
                                                                                                                                                                                                      timetabling.anu.edu.au.
                                                                   new-students/checklists-for-domestic-
                                                                   international-and-hdr-students.

8   Engagement and Success                                                                                                                                                                                   Orientation Handbook 2022        9
Orientation Handbook 2022 - ANU
Getting to campus                                                                                                   Campus facilities
     Now that you know what O-Week is, you might be wondering what the best way is to travel                             ANU offers various facilities and amenities to support student learning and activities. Take
     to the ANU Acton campus. There are many transportation options, depending on where you                              advantage of facilities on campus and experience university to the fullest. Below are some
     live. Read this page to understand more about cycling to campus, driving to and parking on                          examples of facilities you can access on campus.
     campus, public transport options and shared e-scooters.

                     Cycling to Campus                                                                                   Free Wi-Fi or Wireless                               Cafes, Restaurants
                     Riding a bike is one of the healthiest and most cost-effective options to get to campus. Some
                                                                                                                         Internet Access                                      Groceries and Shops
                     roads in Canberra even have dedicated bike lanes. ANU campus has over 40 bicycle enclosures         You can connect to ANU Secure to access WiFi on      There are various restaurants and cafes on campus
                     that can store more than 2000 bikes. You can purchase a second-hand or a new bike from the          campus. ANU Secure is provided across all ANU        catering to different dietary requirements. From
                     bike shop on campus. Alternatively, you can also shop from the mall nearby or online. For more      campuses. You will need to use your ANU University   bubble tea to kebabs and burgers. You name it,
                     information about cyling on campus, bicycle safety gear and purchasing a bike, visit: services.     ID and password to gain access.                      ANU has it!
                     anu.edu.au/campus-environment/transport-parking/cycling
                                                                                                                         An example of login information below:               If you live on campus and do not wish to go to
                                                                                                                         Username: University ID (u1234567)                   the shopping centre to shop, a grocery store and
                     Driving and Parking on Campus                                                                       Password: Your University password                   a number of specialty shops are available on
                     If you plan to drive to campus, the University offers various types of parking options to staff,                                                         campus. For the full list of stores on campus, visit:
                     students and campus visitors. Parking options include hourly parking, surface permit parking and    ANU Library − E-resources,                           kambri.com.au/eat-drink-shop
                     parking station permits. Be sure to come in early as there are limited parking spaces on campus.
                     Hourly parking rates usually start at $2.90. Depending on how often you come to campus, it might    Books, Computers, Printers                           Gym, Fitness Classes and
                     be cheaper to purchase a 90-day or yearly parking permit. Students with a Government Disability     and More                                             Swimming Pool
                     Parking Permit can apply for ANU Disability Parking Permit in order to use accessible parking
                     spaces on campus, free parking and extended parking times.                                          ANU has five library branches offering a variety
                                                                                                                                                                              Maintaining active lifestyles and staying healthy are
                                                                                                                         of facilities and services, including 24/7 access!
                     For more information about parking rates and types of parking stations, visit: services.anu.edu.                                                         important for most of us. ANU hosts various fitness
                                                                                                                         All ANU Library branches are equipped with study
                     au/campus-environment/transport-parking/parking-options-on-acton-campus                                                                                  and wellness facilities including 2 gyms (ANU Sport
                                                                                                                         spaces, computers, printers and scanners. You can
                                                                                                                                                                              Fitness Centre and Club Lime ANU), a swimming
                                                                                                                         also borrow books, access e-resources, book group
                                                                                                                                                                              pool, fitness classes, soccer fields, basketball
                     Public Transport - Bus                                                                              study rooms and a video recording studio, and
                                                                                                                                                                              courts, indoor rock climbing wall and so much more.
                                                                                                                         access research support and training.
                     There are a number of bus stops near ANU campus. Bus is one of the most popular modes of                                                                 Sports clubs and activities are also available for
                     transport amongst ANU students due to its affordability and wide coverage. You can utilise          For more information about ANU libraries, visit      students to join. Membership and hire fees apply for
                     Google Maps to check bus schedules to and from the campus. Bus fares cost the same as light-        anulib.anu.edu.au                                    some of the facilities and services above.
                     rail. You can either purchase a one-off ticket or a MyWay card. For more information about MyWay
                     card: transport.act.gov.au/tickets-and-myway/get-myway
                                                                                                                         Health – ANU Medical                                 Kambri
                                                                                                                         Centre and Pharmacy                                  Kambri precinct is often referred to the central part
                     Public Transport - Light Rail                                                                                                                            of ANU Acton campus. Most eateries, shops and
                                                                                                                         The ANU Medical Centre provides you with access      support services are located at Kambri.
                     Light rail services operate between Gungahlin to City area. Alinga Street City station is 1.5 km
                                                                                                                         to a comprehensive range of health services
                     away from the heart of ANU campus, Kambri. Students who live near the light rail line can utilise                                                        kambri.com.au
                                                                                                                         including general practitioner, minor surgical
                     this service and walk to campus. A one-way ticket costs between $1.60-$4, depending on time,
                                                                                                                         procedure, psychologist appointments, general
                     fare and card type. For more information: transport.act.gov.au/about-us/public-transport-options/
                                                                                                                         health check-ups, immunisations and much more.
                     light-rail/using-light-rail
                                                                                                                         A pharmacy is also available on campus should you
                                                                                                                         need to purchase medicine or other essentials.

                     Shared E-Scooters
                     Shared e-scooters are a convenient option for short trips on their own or combined with public
                     transport. There are two main providers of shared e-scooters in Canberra: Beam Mobility and                ANU Acton campus is located in the heart of Canberra city. If none of
                     Neuron Mobility. Ensure you have checked the corresponding app for important info, road rules              these facilities and amenities piqued your interest, the Canberra Centre
                     and to see where the e-scooters can be used.                                                               Shopping Mall is less than 2 km away from Kambri, ANU. The centre
                     For more information about e-scooters on campus, visit: services.anu.edu.au/campus-                        hosts a number of big retail chains including grocery stores, restaurants,
                     environment/transport-parking/e-scoote                                                                     major-brand retail clothing stores, homeware and more.

10   Engagement and Success                                                                                                                                                                                     Orientation Handbook 2022   11
Orientation Handbook 2022 - ANU
ANU services for
     students
     In addition to our state-of-the-art facilities, ANU also offers various services and support
     for students. Many of the services below are aimed to help you develop skills and
     experience University life beyond text-book learning. All services mentioned below are
     open to all ANU students and are also free of charge.

     Volunteering and Skill                                     Develop Your Academic Skills
     Development: ANU+ Award                                    ANU Library Academic Skills helps students to develop
     The ANU+ Award is a program that formally recognises       skills and strategies to meet their academic goals.
     your experience and contribution achieved through          They offer free training, resources and advice for ANU
     volunteering. It encourages you to give back to            students, including personalised advice for writing or
     the community, to develop skills related to your           study related issues, referencing workshops, thesis
     employability prospects and to reflect on your co-         formatting, research skills, English conversation groups
     curricular experiences to gain a deeper understanding of   and more.
     yourself and the world around you.                         To book an appointment, or register for a workshop,
                                                                visit the Academic Skills website.                         EmployAbility Hub – Career                                  Engagement & Success –
          anuplus@anu.edu.au                                         academicskills@anu.edu.au                             Support for Students with                                   Orientation, Transitions and
          anu.edu.au/anuplus
          facebook.com/anuplus1
                                                                     anu.edu.au/academicskills                             Disability                                                  Student Programs
                                                                     facebook.com/ANUAcademicSkills
                                                                                                                           The ANU EmployAbility Hub provides information,             The Engagement and Success team provide a range of
                                                                                                                           resources and support to assist students and graduates      programs and services to enable students to learn and
     Get a Mentor with SET4ANU                                  Help with Enrolment and                                    with disability, illness or injury in their transition to   grow intellectually, socially and professionally during
     SET4ANU is a free orientation program designed             More: Student Central                                      employment. This includes our GradWISE program,
                                                                                                                           which will give you the skills, experience and assistance
                                                                                                                                                                                       their time at ANU. The team manages Orientation Week,
                                                                                                                                                                                       transition programs and a plethora of other programs,
     to assist new international students and domestic
     students living off campus as they transition to life      Student Central can assist with enquiries relating to      you need to find your perfect graduate role. For more       events and activities. If you have questions about
     at ANU. Participating students are given a later year      student administration, support services and pointing      information, visit our website and sign up to the mailing   Orientation Week, please get in touch via the contact
     student mentor who can help you make new friends,          you in the right direction for academic advice. Just       list to receive regular updates.                            details below:
     answer your questions, and share their knowledge and       a few examples of what Student Central can help
                                                                you with include: general enquiries, how to enrol, fee          careers@anu.edu.au                                           student.experience@anu.edu.au
     networks to help you settle into your study here at ANU.
                                                                questions, timetabling and graduation enquiries.                anu.edu.au/employability-hub                              	
                                                                                                                                                                                           orientation.anu.edu.au/resources/engagement-
          set4anu@anu.edu.au                                                                                                    facebook.com/ANUCareers                                    success
                                                                     student@anu.edu.au
        	
         anu.edu.au/students/student-life/student-                                                                                                                                           facebook.com/ANUEngagementandSuccess
         communities/set4anu-mentoring                             	
                                                                    anu.edu.au/students/contacts/student-central
                                                                     facebook.com/ANUStudentcentral
                                                                                                                           Become Employable with ANU
          facebook.com/Set4ANUMentoring
                                                                                                                           Careers                                                     Extraordinary Support −
                                                                                                                                                                                       Access and Inclusion
     Study Overseas with                                                                                                   ANU Careers provides a wide range of services to assist
                                                                                                                           you with your career planning and decision making,          The Access and Inclusion team assist students who have
     Global Programs                                                                                                       job search, accessing employers and employment              a disability, medical condition, are recognised as primary
     Global Programs provides opportunities for ANU                                                                        opportunities, building employability skills and            carers of a person with a disability and students with
     students to study overseas as part of their ANU degree.                                                               successfully navigating application, interview and          elite athlete status to participate fully in their program of
     There are many credit bearing opportunities such as                                                                   selection processes.                                        study by providing advice, adjustment recommendations
     4-6 weeks short programs overseas, semester-length                                                                                                                                and support.
                                                                                                                                careers@anu.edu.au
     exchange programs, study abroad, a year in Asia and
                                                                                                                                careers.anu.edu.au                                           access.inclusion@anu.edu.au
     many other opportunities.
                                                                                                                                facebook.com/ANUCareers                                      anu.edu.au/students/contacts/access-inclusion
          global.programs@anu.edu.au
          anu.edu.au/anuglobalprograms
          facebook.com/anuglobalprograms

12   Engagement and Success                                                                                                                                                                                         Orientation Handbook 2022          13
Orientation Handbook 2022 - ANU
Student Safety and Wellbeing
     The Student Safety and Wellbeing team provides a
                                                               ANU Chaplaincy
                                                               Chaplaincy service is provided by a team of multifaith     Mental health and
                                                                                                                          wellbeing at ANU
     range of Case Manager assistance to support the           chaplains, including members of Anglican, Catholic,
     safety and wellbeing of students. The team provides       Muslim, Baptist, Hindu, Jewish, Bahá’í and Humanist
     confidential, one-to-one support, information and         traditions.
     referrals to ANU and wider community services.
                                                               If you are seeking spiritual support or wish to speak to
     Case Managers can develop and implement                   someone in private, the chaplains can assist you in this
     interventions across a range of concerns affecting        area.                                                      Embarking on your new university experience can be exciting yet daunting. It is normal
     your studies and wellbeing including mental health,                                                                  to feel overwhelmed, nervous or even uncomfortable while you are adjusting to your new
     transition to university, safety, housing, pressures of        chaplaincy@anu.edu.au
                                                                    anu.edu.au/students/contacts/chaplaincy
                                                                                                                          environment. These feelings and emotions can affect your body, mind and behaviour. Find out
     study and financial concerns.
                                                                                                                          more about support and resources available at ANU to help you manage your mental health
     Dedicated and specialist Case Managers are also                                                                      and wellbeing.
     available to support students who have been impacted      ANUOK – Safety and Security
     by sexual assault and sexual harassment. Case             Services
     Managers will provide coordinated support, referrals
     and information including safe planning, academic         Making sure you are safe when you are on campus is a                                                             Who can I call for support?
     accommodations and information on reporting options       key priority for ANU. ANUOK is a mobile app providing           What is mental health and how does it
                                                               access to a range of services that ANU Security offers.         affect me?                                       If you're not feeling okay, or just want to talk to
     available at the ANU and Police.
                                                                                                                                                                                someone about something that's going on for you at
                                                               Students can request a security escort, a virtual walk          Mental health includes our emotional,
        	
         anu.edu.au/students/health-safety-wellbeing                                                                                                                            the moment, there are a number of support options
                                                               home or access resources, including the Counselling             psychological, and social wellbeing. It
                                                                                                                                                                                that you can access.
                                                                                                                               affects how we think, feel, and act. It also
     ANU Thrive                                                Centre or a health service.
                                                                                                                               helps determine how we handle stress,
                                                               You can download ANUOK application using PlayStore              relate to others, and make choices. (taken       ANU Thrive
     ANU Thrive is a student-led initiative which aims to
                                                               (for Android users) or AppStore (for Iphone users).             from mentalhealth.gov/basics/what-is-
     support students by listening to their concerns and                                                                                                                        thrive@anu.edu.au
                                                                                                                               mental-health)
     connecting them to the most appropriate service or                                                                                                                         Make an appointment:
     providing information.                                    Academic College                                                I am an International Student and I am not
                                                                                                                               familiar with mental health – is mental
                                                                                                                                                                                anu.edu.au/students/contacts/anu-thrive

           thrive@anu.edu.au                                   Consultation and Support                                        health equivalent to craziness?
                                                                                                                                                                                24/7 ANU Wellbeing and Support Line
           anu.edu.au/students/contacts/anu-thrive                                                                             No, taking care of your mental health does
                                                               Most Academic Colleges hold consultation and drop-in
                                                                                                                                                                                Call 1300 050 327 or text 0488 884 170
                                                               sessions to assist students with academic-related               not mean that you are crazy.
           facebook.com/ThriveANU
                                                               enquiries. An academic advisor will be there to answer                                                           ANU Counselling
                                                                                                                               On arrival in a new country it is quite common
                                                               your question or direct you to the right department
     ANU Counselling                                           for your enquiry. Refer to your Academic College/s’
                                                                                                                               for people to experience some culture shock.
                                                                                                                               This is a normal reaction to having many         Free weekly mindfulness group, consultation
     ANU Counselling is a free, confidential and non-          websites for updated hours and schedule.                        new experiences all at once. Culture shock       (booking required) and resources. Contact
     diagnostic service available to all currently enrolled                                                                    can make some people feel overwhelmed            counselling.centre@anu.edu.au for booking.
                                                                    anu.edu.au/about/academic-colleges                         and homesick. Emotions such as sadness,
     ANU students. They promote, support, and enhance
     mental health and wellbeing within the ANU
                                                                                                                               loneliness, fear, tiredness and confusion can    Sexual Violence Support:
                                                                                                                               be normal, though at other times you may
     community.                                                Enhance Your English and                                        feel hopeful, pleased, excited, independent      •   1800 RESPECT − 1800 737 732 (Available 24/7)
           counselling.centre@anu.edu.au                       Wellbeing with EWES                                             and confident.                                   •   Canberra Rape Crisis Centre − 02 6247 2525
                                                                                                                               Some of the things international students            (Available 7am−11pm daily)
           counselling.anu.edu.au                              EWES is a collection of free, teacher-facilitated
                                                                                                                               talk about in counselling are loneliness
                                                               workshops aimed at supporting first and second year
                                                                                                                               and homesickness, academic difficulties,         General Support Services:
                                                               international students and domestic students from non-
     Respectful Relationships Unit                             English speaking backgrounds enhance their English
                                                                                                                               speaking up in tutorials, confusion and
                                                                                                                                                                                •   Lifeline − 13 11 14 (available 24/7)
                                                                                                                               anxiety, relationship problems, financial
     Respectful Relationship Unit provides resources to        language and wellbeing while studying at ANU. EWES              pressures, and many other things as well.        •   QLife − 1800 184 527 (3pm−12am every day)
     the ANU community to assist in prevention of sexual       offers a range of academic and wellbeing language                                                                •   ANU Counselling
     assault and sexual harassment.                            topics that suit everyone’s needs and interests.                Sometimes students may experience a
                                                                                                                               psychological health problem while they          	02 6178 0455 (Available weekdays: 8am
           respect@anu.edu.au                                       ewes@anucollege.edu.au                                     are studying at ANU. This might be a new             (9am Wed) − 5pm (6pm Mon & Tues)
                                                                                                                               experience or a return of a previous problem.    •   Australian Federal Police (000 for emergencies,
           a
            nu.edu.au/students/health-safety-wellbeing/            anucollege.edu.au/EWES
                                                                                                                               In Australian culture it is normal to discuss
            respectful-relationships                                                                                                                                                131 444 for non-urgent police assistance)
                                                                                                                               psychological health problems with health
                                                                                                                               professionals, such as a Counsellor or a
                                                                                                                               Medical Doctor.                                  More Resources:
                                                                                                                                                                                anu.edu.au/students/health-safety-wellbeing

14   Engagement and Success                                                                                                                                                                            Orientation Handbook 2022      15
Orientation Handbook 2022 - ANU
Campus and                                                                                                        Student associations
     student life                                                                                                      ANUSA - ANU Students’ Association (for Undergraduates)
                                                                                                                       ANUSA is a Students’ Association for all undergraduate students at ANU. If you are a
                                                                                                                       postgraduate student, please refer to the next page for the Postgraduate and Research
     First-Year Experience for                               Griffin Hall –                                            Students’ Associations.
     Students from Non-traditional                           Non Residential Hall
     Backgrounds                                             Griffin Hall offers students living off campus the        When you become an undergraduate student at ANU, you are automatically a member of ANUSA. There are
                                                             opportunity to engage in a dynamic and connected          41 student representatives and a team of staff members running various activities, programs and advocacies in
     The First-Year Experience (FYE) program is designed                                                               ANUSA. Student representatives are selected through annual elections open to all ANU undergraduate students.
                                                             university experience. Griffin Hall coordinates a huge
     to support students from non-traditional backgrounds
                                                             range of activities, including social and community       There are three pillars of ANUSA -Welfare, Advocacy and Social. These pillars are foundations that form programs,
     in their transitions to ANU. Participants can access
                                                             events. There are teams of later-year students to         services and support offered by ANUSA.
     a range of support, events, activities and more. This
                                                             provide academic and career support, as well as
     program is aimed to engage domestic, undergraduate
                                                             peer support and much more. For more information
     students from rural, remote, low socioeconomic areas
                                                             about member benefits and fees, please visit              Welfare                                                       Advocacy
     or those who are first in their immediate family to
                                                             anu.edu.au/griffinhall
     attend university, or from a refugee background.                                                                  ANUSA has two Student Assistance Advisors who are             ANUSA advocate for students in a variety of ways,
                                                                  griffinhall@anu.edu.au                               able to provide advice, support and assistance for a          including:
          firstyear@anu.edu.au                                                                                         range of student welfare issues, including:
                                                                  anu.edu.au/griffinhall                                                                                             •   Represent students on university committees
          a
           nu.edu.au/students/student-life/student-
          communities/first-year-experience-program               facebook.com/griffinhall.anu                         •    Accommodation                                            •   Consult on changes that impact student experience
                                                                                                                       •    Financial Hardship                                       •   Provide free and confidential services and referral
     ANU Tjabal Centre for                                   ANU Ally Network –                                        •    Centrelink                                               •   Advocate for individual and cohorts of students
     Indigenous Students                                     Community and Support for                                 •    Academic Appeals & Misconduct                            In addition, ANUSA also has seven autonomous

     The Tjabal Indigenous Higher Education Centre           LGBTIQ+ Students                                          •    Disciplinary Inquiries                                   departments representing marginalised groups of
                                                                                                                       •    Sexual assault and harassment reporting                  our community.
     is described as ‘the heart of ANU for Indigenous        The ANU Ally Network is a network of staff and
     students’, providing a meeting place and support-base   students across ANU who promote understanding             •    External Referrals
     for Aboriginal and Torres Strait Islander students      and awareness of issues in the lesbian, gay, bisexual,    •    Tax Returns
     studying at ANU.                                        transgender, intersex and queer (LGBTIQ+) community,      •    Meal Vouchers
          tjabal.centre@anu.edu.au
                                                             as well as being a network of support for people who                                                                                          Legal Team
          a
           nu.edu.au/students/contacts/tjabal-indigenous-
                                                             identify as LGBTIQ+. To join the Ally Network, you
                                                             have to complete a specific training session. Free ally
                                                                                                                       Social                                                                           The ANUSA Legal Service
           higher-education-centre                           training for ANU students is offered several times        ANUSA runs various social events and activities                                  provides legal help for
                                                             throughout the year.                                      throughout the year including Market Day, Bush-Week                              undergraduate students
                                                                                                                       and Orientation Week activities. In addition, ANUSA also                         and ANU student clubs
                                                                  ally@anu.edu.au
                                                                                                                       has various affiliated clubs, societies and interest groups       and societies. Legal issues we can help
                                                                  facebook.com/ANUALLIES                                                                                                 with include tenancy, migration and
                                                                                                                       that regularly run events and social activities.
                                                                                                                                                                                         visas, employment rights and general
                                                             Sponsored Students                                        ANUSA also runs the Brian Kenyon Student Space                    legal advice. For free and confidential
                                                                                                                       (BKSS) in Kambri, a free lounge for ANU students run by           legal help contact:
                                                             Sponsored Students provides support to externally-
                                                             funded international students, typically government       ANUSA. Need to charge your phone or laptop? Want to
                                                             funded scholars and Australian Award Students.            grab some snacks? The BKSS might just be your perfect                    sa.admin@anu.edu.au
                                                             They are there to help with the administration of         place.                                                                   6125 2444
                                                             scholarships and support our sponsored students
                                                                                                                                                                                                anusa.com.au/services/legal
                                                             throughout their studies. This includes advice about
                                                             their enrolment, program, and welfare.
                                                                                                                       Contact ANUSA                                                     The ANUSA Legal Service is a community
                                                                  Sponsored.Students@anu.edu.au
                                                                                                                              sa.admin@anu.edu.au                                        legal centre operated by ANUSA.
                                                                                                                              anusa.com.au
                                                                  sponsoredstudentsanu.setmore.com
                                                                                                                              facebook.com/ANUStudentsAssociation

                                                                                                                           	Level 2, Di Riddell Student
                                                                                                                             Centre (building 154) Kambri,
                                                                                                                             University Avenue Canberra ACT

16   Engagement and Success                                                                                                                                                                                      Orientation Handbook 2022     17
PARSA – Postgraduate and Research Students’ Association
     The Postgraduate and Research Students’ Association (PARSA) is the democratically
     elected representative body for postgraduate students at ANU. PARSA provides a range
                                                                                                                       Get involved at ANU
     of services aimed at providing support for the specific needs of postgraduate students in
                                                                                                                       Now that you have learned about the available support, communities, events and services at
     relation to both their studies and daily life.
                                                                                                                       ANU, it’s time to learn about how you can get involved and make the best out of your time as a
     The primary focus of PARSA is the interests and welfare of all research and coursework postgraduate students      student here.
     at ANU. As a postgraduate student you are automatically a member of PARSA and entitled to use the services.
     PARSA exists to help you make the most of your student experience here at ANU.
                                                                                                                       Join Clubs and Societies
                                                                                                                       There are over 150 student clubs and societies on campus catering to various
                                                                                                                       interests. Joining is an excellent way to make new friends as well as get
                                                                                                                       involved in campus life. There are various clubs and societies ranging from
                                                                                                                       cultural societies, performing arts, sports, cooking club, reading clubs, meme
                                                                                                                       clubs – you name it, we have it!

                                                                                                                       How Do I Join Clubs and Societies?

                                                                                                                       Clubs and Societies will usually have stalls at Market Day. Market Day is
                                                                                                                       typically held on the Wednesday of Orientation Week. You can sign up for their
                                                                                                                       memberships on the day. Most will run welcoming events at the beginning of
                                                                                                                       the semester and events will be advertised online. For more information about
                                                                                                                       Clubs and Societies: anusa.com.au/life/clublist.

                                                                                                                                                              Residential Hall Activities
                                                                                                                                                              If you live on campus, your Residential Committees will host a range of
                                                                                                                                                              regular events and activities for residents. These will include social activities,
                                                                                                                                                              community building, student leadership, sports and music and arts. Getting
     Advocacy                                                 Community Building                                                                              involved is a good way to meet new people and build long-lasting friendships
                                                                                                                                                              in your new home.
     As the representative body of postgraduate students,     As part of PARSA’s aim of supporting and connecting
     one of the core functions of the organisation is to      postgraduate students, PARSA organises opportunities                                            What if I Don’t Live On-Campus?
     promote the postgraduate student voice at all levels     for its members to meaningfully collaborate and
                                                                                                                                                              If you live off campus but would like to experience residential hall community,
     of University decision-making. PARSA sits on over 40     engage with one another. This can include organising
                                                                                                                                                              events and benefits, you can join Griffin Hall. Griffin Hall is a non-residential
     committees at ANU. PARSA regularly meet with ANU         family-friendly events during Orientation Week, trips
                                                                                                                                                              hall offering a community, services, support and activities similar to a
     senior staff to discuss pressing issues and review       within Australia, organising the ANU Multicultural                                              residential hall. Members can also access a dedicated common room right in
     ongoing projects to ensure the postgraduate voice is     Festival, and running regular Shut Up and Write (SUAW)                                          the centre of campus. For more information: anu.edu.au/griffinhall.
     heard throughout decision-making processes.              sessions. PARSA is actively engaged in building and
                                                              nurturing relationships among its diverse student

     PARSA Support                                            community.
                                                                                                                       Student Leaderships and Government
     PARSA provides a range of services for its members,      PARSA also administers the funding for the Student
                                                                                                                       There are many leadership and volunteering roles available at ANU. You can be
     including information, support and referral services     Extra-curricular Enrichment Fund (SEEF), which
                                                                                                                       involved in a student committee, volunteer, become a student representative
     in academic matters, and free legal advice for on and    provides grants to individuals and groups of students
                                                                                                                       and organise events through ANUSA/PARSA, Clubs and Societies, the ANU+
     off-campus matters. The PARSA Student Assistance         for projects that will show benefit to the wider ANU
                                                                                                                       Award or your College.
     team also administers financial grants for students in   community
                                                                                                                       How Do I Become a Student Leader or Join Student Government?
     need of immediate assistance with living expenses and
     accommodation issues.                                    Contact PARSA                                            Volunteering for various events is a great start to gain experiences. Once
                                                                                                                       you have enough experience, you can apply for leadership roles. They are
                                                                       parsa@anu.edu.au
                                                                                                                       usually advertised on campus and online, depending on where and what the
                                                                       parsa.anu.edu.au                                leadership roles are. You can also run campaigns to be elected as a student
                                                                       facebook.com/PARSAANU                           representative under ANUSA or PARSA.

                                                                	Level 2, Di Riddell Student Centre (building
                                                                  154) Kambri, University Avenue. Canberra,
                                                                  ACT 2600

18   Engagement and Success                                                                                                                                                                                      Orientation Handbook 2022         19
Accommodation options
     ANU provides more opportunities to live on campus than any other Australian univer-
     sity. Students are encouraged to make the most of their time at university and em-                                 Off-Campus
     brace a holistic experience, one that supports your academic journey as well as your
     growth and independence.                                                                                           accommodation
                                                                                                                        There are a number of off-campus
     While some students may have different lifestyle needs and may prefer to live                                      accommodation options in and around
     off-campus, our on-campus residences do offer different life-style options that aim to                             Canberra. If you are still looking to live
                                                                                                                        in a student community, the University
     meet your changing accommodation needs.
                                                                                                                        recommends UniGardens, Academie House,
                                                                                                                        UniLodge@UC - Campus West, UniLodge on
     Read through these pages to understand more about the your options. You can also                                   Gould and UniLodge@Weeden Lodge.
     follow us on Facebook and Instagram. Remember to look at the 360 student-led
     videos and 3D images to get a better feel for life in one of our residences.                                       Student residences are not suitable for
                                                                                                                        families with children. Housing Online is a
                                                                                                                        free services providing information to ANU
     On-Campus accommodation                                                                                            students looking for private and independent
                                                                                                                        rental accommodation.
     ANU has around 20 accommodation options located           Download your guide to all that you need to know about
     on campus. Depending on your situation, there are         accommodation at ANU and living in Canberra.
     different ways to apply for accommodation at ANU.
     Accommodation applications are not a first come, first-   For more information, please contact ANU
     serve system. All applications are reviewed equally.      Accommodation team at uni.accom@anu.edu.au
     Undergraduate first year, first semester students
     will be guaranteed an accommodation on campus.                                                                                   Finding
     There are also other categories of students that will             facebook.com/anuaccommodationservices
                                                                                                                                      Off-Campus
     be guaranteed on campus accommodation.                            instagram.com/anuaccommodationservices
                                                                                                                                      Accommodation
     For more information: anu.edu.au/study/
     accommodation \                                                                                                    • H
                                                                                                                           ousing Online is a free service
                                                                                                                          that ANU offers. Properties
                                                                                                                          are vetted by ANU before
              Self-catered, catered and flexi-                                                                            being advertised. For more
              catered options are available.                                                                              information: anu.edu.au/study/
              In 2022, those students living in a self-                                                                   accommodation/advice-
              catered residence can opt in and opt-out for                                                                procedures/housing-online-0
              pre-packaged meal delivery options.
                                                                                                                        • Browse properties through trusted
                                                                                                                          real estate agencies, websites and
             Close proximity, walking distance                                                                            platforms such as allhomes.com.
                                                                                                                          au and domain.com.au
             to ANU campus
                                                                                                                        • Compare prices and understand
                                                                                                                          market rates. If a rental rate
              Pastoral care and academic                                                                                  appears low then it is probably too
              support, peer-to-peer mentoring                                                                             good to be true. Beware of scams
              and support from Senior                                                                                     and fraudulent rental agreements.
              Residents.                                                                                                • Understand your legal rights,
                                                                                                                          tenancies agreements and laws.
              Accommodation guarantee                                                                                     Visit legalaidact.org.au for more
              available, depending on                                                                                     information
              your situation

20   Engagement and Success                                                                                                                                            Orientation Handbook 2022   21
Financial assistance                                                                                                 Systems you will
     information                                                                                                          use at ANU
     Depending on your circumstances, there are a number of financial support options that you                            When you start university, you will be using various student tools and systems to access your
     might be eligible for. ANU offers a number of bursaries, grants and scholarships to support                          courses, pay fees, check your timetable, access resources and complete administrative tasks.
     students for various needs. If you are a domestic student, you can also explore financial                            Read this page to understand tools and systems that you will be using as an ANU student.
     support options provided by the Australian Government.

                                                                                                                          ANU Email − for Updates from                                Programs and Courses − to
     Higher Education Loan Program (HELP)                                                                                 the University                                              View Available Courses
                                                                                                                          All official ANU communications will be sent to your        Programs and Courses is a website that allows you to
     The Higher Education Loan Program (HELP) allows you to defer your payment of university course (HECS) or             ANU email account. Make sure to use your ANU email at       search for courses you need to take within your degree.
     student amenities (SA) fees until your income is above a minimum repayment threshold.                                all times when corresponding with ANU staff members         You can search for majors, minors and degrees offered
                                                                                                                          and services. It is a university policy that students use   at ANU. You can also look for future course offerings,

     Centrelink                                                                                                           their ANU email account when corresponding with the
                                                                                                                          university. You can access your ANU email account from
                                                                                                                                                                                      course outlines and more information about courses you
                                                                                                                                                                                      are hoping to take in the future. For more information,
     Centrelink is the government agency responsible for providing social security payments to Australian citizens.       any computer connected to the Internet by logging in        visit programsandcourses.anu.edu.au.
     Youth Allowance is financial help you may be eligible for if you are 24 years old or younger, studying full-time,    using your ANU ID and password.
     independent, or living away from home to study, or temporarily unable to study.                                      To log into your ANU email account via the web (or          Timetabling − for Course
                                                                                                                          any shared resource connected to the internet), visit

     Financial Assistance for Accommodation                                                                               outlook.com/anu.edu.au.                                     Scheduling
                                                                                                                          More information can be found here services.anu.edu.au/     The timetabling website is an online tool to select
     ANU accommodation bursaries are designed to assist full time ANU students, established in permanent                                                                              your lectures and tutorial times. Depending on the
                                                                                                                          information-technology/email.
     accommodation, who are experiencing unexpected financial hardship. Priority may be given to students nearing                                                                     courses you take, there are usually multiple repeat
     the end of their studies and needing assistance to complete. All applications are considered by a committee and                                                                  tutorials on offer, allowing you to choose the best times
     lodging an application does not guarantee a bursary will be awarded.                                                 Wattle − for Course Materials                               that suits your schedule. For more information, visit
                                                                                                                          and Recordings                                              timetabling.anu.edu.au.

     ANU Scholarships and Grants                                                                                          Wattle stands for Web Access to Teaching and Learning
     In addition to the financial support options above, there are also scholarships and grants offered by ANU.           Environment. This is where your lecturers will upload       Zoom − to Attend Online
     Availability changes as more grants and scholarships are added each year. For updated list of ANU scholarships
                                                                                                                          your lecture notes and course information. You will
                                                                                                                          also be able to access learning modules published by
                                                                                                                                                                                      Lectures and Tutorials
     and grants, please refer to: anu.edu.au/financial-support-selection-basis/regional-rural-or-remote                                                                               Zoom is a video conferencing tool. Lecturers and tutors
                                                                                                                          ANU Student Services, see messages sent by your
                                                                                                                          lecturers and access student resources. Most lectures       utilize Zoom to deliver lessons and classes online during
     ANUSA Grants and Programs                                                                                            are recorded to allow students who are not able to          the online-learning or distant-learning period. You will
                                                                                                                                                                                      usually receive a Zoom invitation link to attend online
                                                                                                                          attend to watch online recording. These recordings are
     Students can experience unforeseen situations and experience financial challenges during their time at ANU. To       also available through Wattle. To log in to your Wattle     classes from your lecturers or tutors.
     assist students in such situations, ANUSA offers a range of grants and programs to eligible students which are not   account, go to wattle.anu.edu.au and use your ANU
     required to be paid back. More info can be found on the ANUSA webpage here: anusa.com.au/welfare/financial/          University ID and password.
     grants/

                                                                                                                          ISIS − for Student
     Externally Funded Financial Support                                                                                  Administration and Enrolment
     In addition to Government-funded and ANU-funded financial assistance, there are also a number of other
                                                                                                                          ISIS stands for Interactive Student Information Services.
     externally funded financial support options that cater to diverse student needs. Make sure to do your own research   It is a web-based system that allows students to
     to explore the support most appropriate for your needs.                                                              access personal and academic information held on the
                                                                                                                          University’s student system. This includes examination
                                                                                                                          results, enrolment, fees and graduation details. To
                                                                                                                          access ISIS, please go to isis.anu.edu.au.

22   Engagement and Success                                                                                                                                                                                       Orientation Handbook 2022       23
Terms you may come                                                                                                                            ISIS navigation tips
     across at uni                                                                                                                                 Did you know that you can do the following in ISIS by selecting the main menu button in the
                                                                                                                                                   top right hand corner?

     When you start university, you are bound to come across a number of terms and jargon that
     you may not be familiar with. We have put together a list of commonly used words you may be                                                   Update your address                                    Main Menu > Navigator > ISIS > Personal Details > Addresses

     using or seeing often as you begin your studies at ANU. If you are interested to read further,
     you can also refer to this University glossary page: anu.edu.au/directories/university-glossary                                               View invoices                                          Main Menu > Navigator > ISIS > Account Details > Invoices

                              Member of ANU college of academic    staff responsible
                                                                University  ID / UNI for providing guidance
                                                                                          A seven digit  numberto which uniquely identifies a student or staff member at the
      Academic Advisor                                                                                                                                                                                    Main Menu > Navigator > ISIS > Personal Details >
                              students concerning their programsIDand/or  courses.
                                                                    (student number)      University. (E.g. u1234567). This is often referred to as yourUpdate
                                                                                                                                                         “u” number.
                                                                                                                                                               a telephone number
                                                                                                                                                                                                          Telephone Numbers

                              The point at which a student’s enrolment in a course becomes effective and they
      Census Date             become financially liable for the course. This is the date by which a student should                                 View a receipt for a payment you made                  Main Menu > Navigator > ISIS > Account Details > View Receipts
                              finalise their enrolment for the session or semester.
                                                                                                                                                   Download a program confirmation
                              A CSP is a Commonwealth Supported Place. Students with a CSP have their tuition                                                                                             Main Menu > Navigator > ISIS > Academic Records > Letters
                                                                                                                                                   or enrolment confirmation letter
      CSP                     partially subsidised by the Australian Government. The remaining amount they have to
                              pay is the Student Contribution.                                                                                                                                            Main Menu > Navigator > ISIS > Degree Management >
                                                                                                                                                   Apply for a degree transfer
                                                                                                                                                                                                          Apply for Degree Transfer
                              One of the following qualifications: Associate Degree, Bachelor Degree, Bachelor
      Degree
                              Honours Degree, Masters Degree or Doctoral Degree.                                                                                                                          Main Menu > Navigator > ISIS > Account Details >
                                                                                                                                                   Buy a replacement student card
                                                                                                                                                                                                          Miscellaneous Purchases
                              A loan scheme to help eligible non-Commonwealth supported students pay
      FEE-HELP                their domestic tuition fees (DTF). Australian citizens and holders of a permanent                                    Apply for program leave, late withdrawal,
                              humanitarian visa are eligible for Fee-HELP assistance.                                                              reduced study load, overloading, third attempt         Main Menu > Navigator > ISIS > Degree Management >
                                                                                                                                                   course enrolment, special consideration or             Manage my Degree
                                                                                                                                                   deferred examinations
                              Higher Education Contribution Scheme-Higher Education Loan Program (HECS-HELP,
      HECS                    but often referred to as HECS) are loans to assist eligible Commonwealth supported
                              students pay their student contribution amounts.                                                                     Update your bank details                               Main Menu > Navigator > ISIS > Account Details > Bank Details

                              A lecture is a large group classes which generally delivered in the form of a talk by an                             Generate a statement of results                        Main Menu > Navigator > ISIS > Academic Records > Statement
      Lecture
                              academic responsible for the course.                                                                                 (unofficial transcript)                                of Results

                              A set of related courses which are constructed for students to achieve specified                                     View a Commonwealth assistance notice*                 Main Menu > Navigator > ISIS > Account Details > eCAN
      Major
                              learning outcomes and require the completion of 48 units.

                              A set of related courses which are structures for students to achieve specific learning                              View Confirmation of enrolment letter / Program
      Minor                                                                                                                                                                                        Main Menu > Navigator > ISIS > Academic Records > Letters
                              outcomes. A minor requires the completion of 24 units.                                                               confirmation letter

                                                                                                                                                                                                          Main Menu > Navigator > ISIS > Degree Management > Major, Minor
                              In an academic sense, a program is a structured sequence of study – normally leading                                 Update your major/minor/specialsiation
                                                                                                                                                                                                          & Specialisations
                              to the award of one or more degrees, diplomas or certificates. In a system sense, a
      Program
                              program is a grouping of one or more academic plans around a particular theme,
                                                                                                                                                   * A Commonwealth assistance notice displays the amount deferred onto a HELP Loan in a semester or session.
                              awards, or set of admission requirements.
                                                                                                                                                   If this is confusing, please feel free to give Student Central a call.

                              A loan available to eligible undergraduate domestic students who undertake some of
      OS-HELP
                              their program overseas such as through study abroad or exchange.

                              Tutorials are smaller classes, usually conducted weekly by tutors. They provide
      Tutorial                opportunities for students to ask questions and discuss their learnings. Most tutorials
                              are compulsory to attend.

                              This is an indicator of the value of the course within the total program. Most courses are
      Unit                    valued at 6 units. Units are used to track progress towards completing a plan. Full-time
                              students normally undertake 24 units of courses each semester.

24   Engagement and Success                                                                                                                                                                                                                      Orientation Handbook 2022   25
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