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ONSITE HANDBOOK 1 #LASACONGRESS2019 Platinum Sponsor ONSITE HANDBOOK
2 LASA NATIONAL CONGRESS 2019
ABOUT LASA
LASA is the national peak body representing and supporting providers of age services across
residential care, home care and retirement living. Our purpose is to enable a high performing,
respected, and sustainable age services industry delivering accessible, affordable, quality care
and services for older Australians.
We represent providers of age services of all types and sizes located across Australia’s
metropolitan, regional and rural areas.
Consistent with the overall industry profile, 57% of our Members are not-for-profit providers,
33% are for-profit providers and 10% are government providers.
Our diverse and representative membership gives LASA the ability to speak with credibility and
authority on issues of importance to older Australians and the age services industry.
Our purpose is to enable a high performing, respected and sustainable age services industry
delivering affordable, accessible, quality care and services for older Australians.
SPONSOR LISTING
PLATINUM SPONSOR
GALA DINNER SPONSOR CORPORATE BUSINESS LASA LEADER’S DINNER SPONSOR WELCOME RECEPTION SPONSOR PRE-DINNER DRINKS SPONSOR GOLD SPONSOR GOLD SPONSOR
ZONE SPONSOR
GOLD SPONSOR GOLD SPONSOR SATCHEL SPONSOR COFFEE STATION SPONSOR COFFEE STATION SPONSOR AWARDS SPONSOR RECHARGE STATION SPONSOR
CLINICAL SUPPORT SPONSOR CHOCOLATE BAR SPONSOR DINING HUB SPONSOR SILVER SPONSOR SILVER SPONSOR SILVER SPONSOR KEYNOTE SESSION SPONSOR
KEYNOTE SESSION SPONSOR LANYARD SPONSOR CONCURRENT SESSION SPONSOR BRONZE SPONSOR BRONZE SPONSOR MEDIA PARTNER MEDIA PARTNER
LASA gratefully acknowledges the support of our 2019 National Congress sponsors.
ONSITE HANDBOOK 3
WELCOME
On behalf of our Chair Dr Graeme Blackman AO, LASA’s National Congress 2019 Better Ageing Underpinned by a world class, three-day
the Board and staff of Leading Age Services Futures – It’s in our hands will have a sharp program of learning and networking, The
Australia (LASA), I welcome you to our 2019 focus on how our industry can lead and drive LASA National Congress will offer global
National Congress, the largest age services the transformation of age services, from an perspectives, best-practice keynotes, and
industry event in Australasia. aged care mindset to a truly person-centred interactive, thought-provoking discussions,
industry, supporting Australians to age well. designed to empower our industry to actively
As we stand on the precipice of a new era
embrace future opportunities and become
of ageing in Australia – an era driven by The Baby Boomer generation is powering the
the change we want to see. Join us on the
changing community expectations, a dynamic growth in the number of older Australians
journey to Better Ageing Futures for all
political environment, the Royal Commission, and their changing expectations – evidence
Australians.
and by our own industry – Leading Age of Australia’s success in enabling people to
Services Australia (LASA) continues to live longer, healthier and more productive
spearhead the cultural and operational lives. I trust you will enjoy these next With best wishes
innovation and change necessary to deliver few days of discussion, debate, learning, Sean Rooney
better ageing futures for all Australians. collegiality and networking. CEO, LASA
2019 ORGANISING COMMITTEE
Paul Johnson (Chair) Rosetta Rosa Judy Martin
Chief Operating Officer State Manager SA Director
BallyCara (QLD) LASA SAGE & DoComeMonday
David Panter Kerri Lanchester Matiu Bush
Chief Executive Officer General Manager RMIT
ECH Inc Member Relations
Susie Tillotson
LASA
Doreen Power National Events Manager
Chief Executive Officer Paul Murphy LASA
Lyndoch Living Principal Advisor Seniors
Housing & Retirement Living
Veronica Jamison
LASA
CONTENTS
General Manager,
Primary & Home Care
Benetas
EVENT INFORMATION 04
ACC FLOOR PLAN 05
KEYNOTE SPEAKERS 06
CONGRESS PROGRAM 9-18
FORUM AND WORKSHOP 19
DIGITAL POSTER PROGRAM 21
EXHIBITOR LIST 22
TRADE EXHIBITION FLOOR 23
PLAN
NETWORKING 24-25
EXCELLENCE IN AGE
26
SERVICES AWARDS
TERMS AND CONDITIONS 27
4 LASA NATIONAL CONGRESS 2019
EVENT INFORMATION
Early bird parking is available for $16.00 a day.
Registration Desk
The Registration Desk is located in the foyer
To access this rate, you must enter the car
park between 5.30am and 9.30am and exit
Wi-Fi
outside of halls F and G. between 2:30pm and 6.30pm. Outside these
times, casual rates apply up to a maximum of
Opening Times $29.00 per 24 hour period. Complimentary
Sunday 27 October: 12.00pm–5.30pm
Wi‐Fi
Monday 28 October: 6.45am–5.30pm
Tuesday 29 October: 6.45am–5.30pm Entry to Congress Free wireless internet is provided by the
ACC and can be accessed throughout
All Congress attendees will receive a name the venue. The service is suitable
badge upon arrival at the Registration Desk. for checking emails and basic web
Parking Your name badge must be worn at all times browsing, however connections are not
The ACC operates the Riverbank and North and is your official entry pass to congress guaranteed due to the varying number
Terrace car parks, which are open 24 hours per sessions, exhibition and networking events. of users connected at one time.
day, seven (7) days per week. The Riverbank Tickets for optional activities or for your
car park is accessed via Festival Drive whilst guests, will be placed in the back of your
the North Terrace car park is accessed off North name badge.
Terrace and is situated immediately below Halls
I, J & K.
Catering and Dietary
Join the
Both car parks are fitted with video
surveillance camera systems. Security patrol
Requirements Conversation
these areas every afternoon and night on Morning tea, lunch and afternoon tea will
weekdays and 24 hours per day on weekends be served in the exhibition area. If you have
and public holidays. A ticket must be taken indicated a special dietary requirement
upon entry into the car park and scanned during the registration process, this will be @LASANational Leading Age Leading Age
Services Australia Services Australia
prior to exiting at one of the numerous available at a marked buffet station. Please LASA LASA
pay stations located throughout the car see venue staff or visit the Registration Desk
park. Payment can be made with cash or
credit/debit card. EFTPOS facilities are not
if you have any concerns
#LASACONGRESS2019
available. A surcharge is applicable to all
card payments.
ONSITE HANDBOOK 5 ADELAIDE CONVENTION CENTRE, GROUND LEVEL FLOOR PLAN
6 LASA NATIONAL CONGRESS 2019
MASTER OF CEREMONIES
AND KEYNOTE SPEAKERS
Kerry O’Brien The Hon Julie Bishop Todd Sampson Billie Jordan
Australia’s most Former Foreign Minister Host of Gruen Planet, The Project, Motivational Speaker and
respected Journalist Redesign My Brain, BodyHack and Founder of the Hip Operation Crew
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2020 LASA EVENT CALENDAR
SAVE
ONSITE HANDBOOK 7
MARK YOUR DIARIES!
THE
DATE
LASA TRI-STATE LASA WA STATE
CONFERENCE 2020 CONFERENCE 2020
Monday 24 – Tuesday 25 February 2020 Thursday 18 – Friday 19 June 2020
Albury Entertainment Centre, Albury Crown Casino, Perth
LASA QLD STATE LASA NATIONAL
CONFERENCE 2020 INTEGRATED SENIORS
Wednesday 1- Thursday 2 April 2020 HOUSING CONFERENCE 2020
The Star, Gold Coast Thursday 27– Friday 28 August 2020
Surfers Paradise Marriott Resort
LASA NSW STATE & Spa, Gold Coast
CONFERENCE 2020
LASA NATIONAL CONGRESS 2020
Monday 18 – Wednesday 20 May 2020
Wednesday 7 – Friday 9 October 2020
The Hilton, Sydney
Canberra Convention Centre, Canberra
CARE & AGEING WELL EXPO
Melbourne Perth
2 & 3 May 2020 1 & 2 August 2020
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ONSITE HANDBOOK 9
LASA NATIONAL CONGRESS 2019 PROGRAM
The 2019 Congress program has been carefully designed to ensure delegates are exposed to the most progressive industry thinking, information and detail
which can be implemented in aged care facilities and services. Particular attention has also been made to ensure that providers from across the spectrum of
care services can access sessions relevant to their operational needs.
Sunday 27 October
12.00pm – 5.30pm Registration Open
12.30pm – 1.45pm LASA Annual General Meeting (Rooms E2E3)
Plenary Session 1 (Hall C)
2.00pm – 2.10pm Welcome to LASA National Congress 2019 Kerry O’Brien, Master of Ceremonies
2.00pm – 2.10pm Welcome to Country Frank Wanganeen & Daniel
Colemman, Kaurna/Nurungga Men
2.20pm – 2.25pm Platinum Sponsor Address Anwar Khalil, CEO, My Recruitment Plus
2.25pm – 2.40pm Official Opening of Congress 2019 Dr Graeme Blackman AO, Chair, LASA
2.40pm – 3.00pm Ministerial Address Senator The Hon Richard Colbeck MP,
Minister for Aged Care and Senior
Australians and Minister for Youth
and Sport
3.00pm – 4.00pm Better Ageing Futures - It’s in our hands Panel Session Senator The Hon Richard Colbeck MP,
Join this panel of esteemed leaders and minds in exploring the bold decisions and Minister for Aged Care and Senior
actions that Australia as a nation must take to ensure a Better Ageing Future for all Australians and Minister for Youth
Australians. and Sport
Senator Rachel Siewert, Australian
Greens
Marcus Riley, CEO, BallyCara
Nick Loudon, CEO & Managing
Director, Seasons Aged Care
3.45pm – 3.50pm Keynote Speaker Sponsor Address Emma Pate, General Manager
Australia and New Zealand, AlayaCare
3.50pm – 4.50pm BRAIN.POWER Todd Sampson
This presentation will show you how to boost your Creativity and Brain Power. Host of Gruen Planet, The Project,
Todd will not only take you behind the scenes of this extraordinary scientific Redesign My Brain, BodyHack and
journey, he will also provide you with the practical tools, strategies and techniques Life on the Line
to improve your brain. We are all capable of more than we realise and modern
science is showing us how.
4.50pm - 5.00pm Listen and Learn from our Elders Coco and Jet Batu - Sampson
We have so much to LEARN from our ELDERS if we LISTEN. Coco and Jet are
passionate about inspiring inter-generational solutions to overcome the
challenges around ageing. Our elders have a wealth of life experience to share
with younger generations. Let’s work together to build a world with more empathy
and respect for our elders. We all start off young and finish old, we need to fill in
the pages in between with positive action, so elders can age with love and dignity.
5.00pm – 5.05pm Welcome Reception Sponsor Address Tom Enright, National Sales Manager,
Foxtel Business
5.05pm – 5.10pm Close of Day One Kerry O’Brien, Master of Ceremonies
5.00pm – 7.00pm Welcome Reception Trade Exhibition Hall
10 LASA NATIONAL CONGRESS 2019
Monday 28 October 2019
6.45am – 5.30pm Registration Open
6.45am – 7.45am Morning Wellness Session (Meet at East Entrance to ACC)
Breakfast Sessions
Breakfast # 1 (Room E2E3)
7.00am – 8.30am Progressing Future Home Care Reforms: A continuing conversation Troy Speirs, Senior Policy Advisor,
Leading Age Services Australia
Breakfast # 2 (Room E1)
7.00am – 8.30am Our Solution: Quality care for people living with dementia Maree McCabe, CEO, Dementia
Australia
Plenary Session 2 (Hall C)
8.45am – 8.55am Welcome to Day Two Kerry O’Brien, Master of Ceremonies
8.55am – 9.00am Sponsor Address Steven Strange, CEO, HealthMetrics
9.00am – 9.20am LASA CEO Address Sean Rooney, CEO, Leading Age
Sean will provide a reflection on the past year, an update on the state of the Services Australia
industry and what we need to do to ensure a Better Ageing Future.
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9.20am – 10.25am Town Hall Meeting Facilitator; Kerry O’Brien, MC
Join this dynamic and interactive session to debate the key issues affecting the Sean Rooney, CEO, LASA
age services industry now and in the years ahead. As Your Voice in Aged Care, Tim Hicks, General Manager Policy
LASA values this opportunity to collectively debate and harvest the best strategies & Advocacy, LASA
to ensure Ageing is positively embraced by policy makers, politicians, and
Australian society.
10.25am - 10.30am Corporate Networking Sponsor Address Maryl-Ann Marshall, Head of Nutrition,
Lite n’ Easy
10.30am – 11.00am Morning Tea
Concurrent Session A
Concurrent A1 – Evidence for Better Practice (Hall A)
11.00am – 11.30am Self-Management In Home Care: The Data Is In! Anna Millicer, Project Manager -
COTA Australia’s Increasing Self-management in Home Care trial delivers a new Increasing Self-Management in Home
benchmark for best practice. Care, COTA Australia
11.30am – 12.00pm Home Fit For Life (ECH Retirement Living) Dorothy Nycz, General Manager
More than retirement living: financial freedom and support to live your life. Environments, ECH Inc
12.00pm – 12.30pm Integrating Accredited Pharmacists into the clinical team to improve quality Richard Thorpe, Pharmacist, Goodwin
use of medicines Aged Care Services Limited
The unique skill set of a facility pharmacist complements the skills of the existing
clinical team to provide a more holistic approach to care and the quality use of
medicines.
Concurrent A2 – People & Culture (Room E1)
11.00am – 11.30am “Isn’t It Just About Religion?” New Films To Unlock Understanding About Kim Thoday, Educator, Meaningful
Spirituality in the Quality Standards Ageing Australia
Did you know spirituality is more than religion? Engage your workforce in
understanding spirituality in the new Quality Standards with new films and
practical examples.
11.30am – 12.00pm Preparing our Aged Care workforce for the future: Putting the New Work Kelly Fawcett, Research & Policy
Mindset into action Manager at The Foundation for Young
How can we rethink jobs to respond to changes in the Aged Care sector? It’s all Australians
about skills. Sue Blakey, CEO Eventide Homes
Susan Pettigrew, Manager of Schools,
Jobs and Pathways and WTIF Project
sponsor, South West TAFE
12.00pm – 12.30pm Raising the Bar in HR: Rethinking Your Workplace Culture Carmen Hurwitz, HR Consultant,
How will you nurture your work culture? Time to raise the bar on performance WorkPlacePLUS
management in aged care.
Concurrent A3 – Organisational Governance (Hall C)
11.00am – 11.30am Innovation in bringing the voice of the aged care consumer to the Fi Mercer, CEO & Founder,
boardroom table Governance Evaluator
A board must hear the voice of their consumer at their boardroom table even when
the consumer cannot voice it for themselves. Our panel of experts will show you how.
11.30am – 12.00pm Clinical Governance - how to build a stronger tomorrow. Ann Biggins, Quality Coordinator,
Insights into the processes and strategies required to develop a clinical Brightwater Care Group Ltd & Jonika
governance framework. De Jonge, Clinical Lead, Brightwater
Care Group Ltd12 LASA NATIONAL CONGRESS 2019
12.00pm – 12.30pm Re-founding Mission: The key to energising great governance John Picot, Principal, Grant Thornton
As a result of the “season” of Royal Commissions John Picot makes the case for Australia
Boards to undertake a mission re-founding – developing a clear narrative of
mission and purpose.
Concurrent A4 – Quality & Safety (Room E2)
11.00am – 11.30am Empowering residential care staff to minimise sedative medication use: Dr Natalie Soulsby, Head of Clinical
Dementia Training Australia’s Medication Management Consultancy service Development, WardMM
Using training, key resources and best-practice guidelines, DTA’s Medication Fiona Rhody-Nicoll, CEO, WardMM
Management Consultancy service empowers facilities to minimise inappropriate
use of sedative medication.
11.30am – 12.00pm Best practice approaches to the delivery of aged care Catherine Joyce, Research &
Innovation Manager, Benetas
12.00pm – 12.30pm Better ageing with dementia – transforming dementia care in regional Victoria Polly Devine, CEO, Moyola Aged Care
Transforming dementia support requires more than a commitment to staff
education. Hear how one organisation did it!
Concurrent A5 – Innovation & Entrepreneurship (Hall B)
11.00am – 11.30am Deploying an Entrepreneurial Mindset Simon Heaysman, Co-Founder, hayylo
As the industry seeks to navigate a growth in increased consumer expectations, Gregory Satur, Co-Founder, hayylo
greater market competition, and deepening regulation, providers will likely find
themselves pressed to employ a more entrepreneurial mindset.
11.30am – 12.00pm What does it take to light a fire, creating cultural change for how we do death Jessie Williams, The Groundswell
and dying in Australia? Project
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providerassist.com.auONSITE HANDBOOK 13
12.00pm – 12.30pm Sharing your home: Lessons from a co-design project Victoria Cornell, Research and
The meaning of home, as defined by those that live, share and grow in their Evaluation Manager, ECH Inc
communities.
Concurrent A6 - Leadership (Room E3)
11.00am – 12.30pm Women in Leadership Panel Session Facilitated by Doreen Power, CEO,
Join the conversation with this panel of industry leaders as they share their Lyndoch Living
experiences, insights, learnings and how they managed the challenges of taking Panelists:
on leadership roles in the industry. Sandra Hills OAM, CEO, Benetas
Lidia Conci, Managing Director,
AvantiCare
Alison Quinn, Creating Leaders
Cynthia Payne, Anchor Excellence
Samantha Bowen, Principal Advisor
Next Gen, LASA
Concurrent A7 – Innovation Hub (Trade Hall)
11.00am – 11.30am There’s No Ageing On Mars: What If Elon Musk Focussed On Aged Care Instead Anthony Carroll, Marketing Manager,
Mirus Australia
11.30am - 12.00pm Technology for Productivity: Who Wins? Bill Summers, Executive Chairman
Rockpool Residential Aged Care
12.00pm – 12.30pm AI in Aged Care: Myth or Reality? Maria Crews , Gabriel Global, Chief
Marketing Officer
12.30pm - 1.00pm Start a revolution : Recognising the Power of the Individual in Life and Work Julianne Parkinson. CEO
Global Centre for Modern Ageing
12.30pm – 2.00pm Lunch
Fishbowl Conversations
Fishbowl B1 – The Power of the Narrative (Hall B)
2.00pm – 3.30pm The Power of the Narrative Facilitated by Matiu Bush, RMIT
The art of storytelling has forever been an integral part of developing meaningful
connections and a way of recounting history. Join us in this discussion on the
importance of, and the power of the narrative.
Fishbowl B2 – Funding the Future (Hall C)
2.00pm – 3.30pm Funding the Future Facilitated by Brendan Moore, General
Certainty in service delivery is contingent on a number of key elements and Manager Member Services, LASA
importantly funding. From the ability to secure funding for critical resource and
development growth to funding models that enable accessibility for all older
Australians. This conversation will cover all the financial considerations for the future.
Willis Towers Watson
Senior Care Practice
Helping you make informed choices
Visit our booth (53) to book an independent
complimentary consultation to discuss
your risk and compliance needs and to
arrange your insurance program audit.
WTW480AU_AD_LASA_Conference_Program.indd 1 12/09/2019 9:44:42 AM14 LASA NATIONAL CONGRESS 2019
Fishbowl B3 – Designing Towards a Better Death (Room E1)
2.00pm – 3.30pm Designing Towards a Better Death Facilitated by David Panter, CEO, ECH
Following on from last year’s conversation on death and dying, this year we Inc
discuss community, medical & industry attitudes, empowerment and innovative
ways to create a culture of openness and respect for those nearing the end of their
lives.
Fishbowl B4 – Challenging Ageism (Room E2)
2.00pm – 3.30pm Challenging Ageism Facilitated by Paul Johnson, COO,
Perpetuating the negative stereotypes of ageing leads to discrimination and the BallyCara
disempowerment of older people. As a society, we need to have a conversation
around developing a culture of respect and the value of people at every stage of their
life.
Fishbowl B5 – Aged Care & the NDIS (Hall A)
2.00pm – 3.30pm Aged Care & The NDIS Facilitated by Rosetta Rosa, State
This discussion will encompass matters that impact service providers and ageing Manager SA/NT, LASA
people with a disability, examine the long term vision for shared capabilities
across the aged care and disability sectors and the safe guarding of a high quality
of service offered to all ageing people.
Fishbowl B6 – Effective Advocacy (Room E3)
2.00pm – 3.30pm Effective Advocacy Facilitated by Tim Hicks, General
Join us in this conversation as we explore the most effective avenues to be heard Manager Policy & Advocacy, LASA
and successfully implement change. We’ll discuss how the power of a united voice
and the involvement of all stakeholders can achieve strong inroads for action.
Fishbowl B7 – Innovation Hub (Trade Hall)
2.00pm – 3.30pm Customer Experience, Behaviour, and Technological Things Mark Hassellj, Partner, KPMG
Kaizaad Mehta, National Director
Healthcare, Commonwealth Bank
3.30pm – 4.00pm Afternoon Tea
Plenary Session 3 (Hall C)
4.00pm – 4.25pm A Better Ageing Future – The Consumer View Ian Henshcke, Chief Advocate,
The consumer perspective on what makes for a Better Ageing Future. National Seniors Australia
4.25pm – 4.55pm A Better Ageing Future – The Quality & Safety Commission View Janet Anderson, Commissioner, Aged
The Quality and Safety Commission will provide an update on the implementation Care Quality and Safety Commission
of the new standards and provide a sense of the consumer’s experience to date.
4.55pm – 5.25pm Making it Real – The UK Experience Sharon Blackburn CBE, Chief Culture
Sharon will share her UK experience and insights into making it real for people Officer, BallyCara
using services; their families and the staff that work with them. This presentation
will explore how we truly coproduce and enable engagement that moves beyond
compliance.
5.25pm – 5.30pm Pre-Dinner Drinks Sponsor Address Darren Gossling, Managing Partner,
Rohling International
5.30pm Close of Day Two
5.30pm – 6.30pm Pre-Dinner Drinks Trade Exhibition Hall
7.00pm – 10.00pm Optional Networking Dinner The National Wine CentreONSITE HANDBOOK 15
Tuesday 29 October 2019
6.45am – 5.00pm Registration Open
6.45am – 7.45am Morning Wellness Session (Meet at East Entrance to ACC)
Breakfast Sessions
Breakfast # 3 (Room E1)
7.00am – 8.30am The State of Retirement Living in Australia Alison Quinn, Creating Leaders
Breakfast # 4 (E2E3)
7.00am – 8.30am The Future of Ageing in Australia – From Aged Care to Ageing Well Tim Hicks, General Manager Policy &
Advocacy, LASA
Darrell Price, Principal & National
Head of Health & Aged Care, Grant
Thornton
Plenary Session 4 (Hall C)
9.00am – 9.05am Welcome to Day Three Kerry O’Brien, MC
9.05am – 9.25am Wicked Problems of Public Policy in Aged Care Sean Rooney, CEO, LASA
9.25am – 10.30am Royal Commission into Aged Care Quality and Safety Panel Session Facilitated by Kerry O’Brien, MC
With the release of the Commission’s Interim Report imminent, our panel will discuss
how the aged care industry can drive the outcomes from the Royal Commission
through big picture thinking and becoming part of the solution to provide a better
ageing future for all Australians.
10.30am – 11.00am Morning Tea
Concurrent Session C
Concurrent C1 – Ageing Well (Hall C)
11.00am – 11.30am Innovative dementia service supporting clients and carers through all stages Daniel Calleja, Team Leader & Senior
of dementia in the community Occupational Therapist, Merri Health
Merri Health’s Specialist Memory & Dementia Service: a better care model to
support the needs of people with dementia to live well at home.
11.30am – 12.00pm New Food Concepts for a New Elderly Generation Jo Cleary, Quality Outcomes Advisor,
A global romp through what is trending in the future of food and its impact on Dining Experience Specialists
aged care.
12.00pm – 12.30pm From Aged Care to Ageing Well: Changing the Mindset David Panter, Chief Executive, ECH Inc
Ageing well mind shift benefits older people, their families and providers: a win/
win for all.
Concurrent C2 – Environment & Design (Room E1)
11.00am – 11.30am Brilliance or Insanity - a radical mixed development in the CBD Mel Ottaway, Executive Manager Aged
Brilliance or insanity - A new vertical retirement village in the centre of the CBD Care, Uniting Communities
unlike anything else built before. Has it succeeded to deliver everything it hoped
to deliver?
11.30am – 12.00pm Making a Place for Joy...How the design of the built environment contributes to Ryan Loveday, Director, Fulton Trotter
personal happiness, in aged care and everywhere Architects
Making a Place for Joy...How the design of the built environment contributes to net
personal happiness, in aged care and everywhere.16 LASA NATIONAL CONGRESS 2019
12.00pm – 12.30pm It Takes A Village - Riverwood North Seniors Living Social Housing Maria Scott, Marketing Manager,
Washington Park is a liveable integrated and socially inclusive residential Paynter Dixon
community, which does not discriminate between the appearance of seniors living
and private housing.
Concurrent C3 – The Business Behind the Business (Hall B)
11.00am – 11.30am Space Junk or IT that is the question Michelle Jenkins, CEO, Community
Are aged care providers collecting space junk or is the equipment they need to Vision Australia Limited
meet the future of the aged care industry in technology?
11.30am – 12.00pm Data vs. Insights: How Business Intelligence (BI) Tools Improve Outcomes and Emma Pate, General Manager,
Operational Efficiencies Australia & New Zealand, AlayaCare
Electronic medical records, digital systems and cloud computing have made
capturing and compiling large amounts of data accessible – business intelligence
unlocks actionable insights that will dramatically improve your organisation.
12.00pm – 12.30pm The Race to Transform. TADWA’s Two Year Sprint to the Future Steve Pretzel, Chief Executive Officer,
“Buy more forks!” How culture shift and a furious pace of business transformation TADWA
is preparing TADWA for the new era of commercial competitiveness.
Concurrent C4 – Consumer Experience (Hall A)
11.00am – 11.30am Decision Making in Home Care Package Spending: Qualitative Research on Veronica Jamison, General Manager,
Unspent funds Primary and Home Care, Benetas
Benetas share their research into the much discussed area of unspent funds from
the perspective of the Home Care Package Recipient.
11.30am – 12.00pm Not just a number: the value of qualitative research in engaging consumers Miranda Starke, Head Of The Plug-in,
It takes qualitative research and person-to-person conversations to really COTA SA
understand consumers and to bring the numbers to life.
12.00pm – 12.30pm Dignity of Care versus Duty of Care – A Conundrum Lyle Steffensen, Care Solutions –
How do we start balancing risk management, corporate governance and legal National Practices Leader, Pacific,
obligations (Duty of Care), against the emerging context of how to provide our Marsh
elders with Dignity of Care.
Concurrent C5 – International Connections (Room E3)
11.00am – 11.30am Insights in to Aged Care in Asia Janice Chia, Founder & Managing
Learn about the approach to age services in Asia, how it is changing and how you Director, Ageing Asia Alliance
can expand your services in to this market.
11.30am – 12.30pm Learnings & Implementations from Abroad Facilitator: Judy Martin, SAGE/DCM
Experiences and observations from the SAGE Tours will provide interesting Helen Emmerson, CEO, Southern Cross
insights in to the difference in international delivery of services and learnings that Care
can be implemented locally for a better ageing future for all Australians. Sharyn McIlwain, VIC/TAS State
Manager, Leading Age Services Australia
Danny Hammon, General Manager New
Business and Client Relations, Woollam
Constructions
Jackie Howard, CEO, Masonic Care
Tasmania
Concurrent C6 – Communications, Media & Your Brand (Room E2)
11.00am – 11.30am Google your name. Let’s chat about your reputation, hashtags, COPE, voice Amanda Terranova, Director of
search + the Royal Commission Marketing and Brand, Mirus Australia
Google your name, your organisation and your boss’s name! Balancing the
reputation of your brand is critical online and offline #MakingagedcarebetterONSITE HANDBOOK 17
11.30am – 12.00pm From Major Music Festivals to the Ageing Community - Why Design Lead Dylan Verrier, Co-founder, Pluss60
thinking is What Matters in the Digital Age
From running, millennial focused, major music festivals to leading the ageing
industries largest digital co-design project. Pluss60 is bringing design lead
thinking to a sector that is desperate to change.
12.00pm – 12.30pm Trust: Is it improving or declining in our industry? Veronica Mayne, Managing Director,
The Faster Horses Inside Aged Care Report 2019 reveals critical information Faster Horses
on how the Australian public view the industry. Excerpts from the report will
be presented, showing you where we stand right now, and what will drive
improvement.
Concurrent C7 – Innovation Hub (Trade Hall)
11.00am – 11.30am Robots Changing the Lives of Staff and Residents Leonie Mulheran, National Business
Development Manager, Lamson
Concepts
11.30am – 12.00pm Making Good On Technology’s Promise: Getting Transformation Ready Adrian Pepicelli, Program Manager,
ECH
12.00pm – 12.30pm Dementia Support Australia: Understanding the impact of behaviour on the Andrew Haszard, Head of Operations,
lives of people living with dementia and the carers that support them Dementia Centre, HammondCare
12.30pm - 1.00pm Creating Magical Moments of Connectedness and Engagement Using Silent Alison Harrington, Founder, Moove
Disco Technology and Groove
Kate Sowden, General Manager,
Moove and Groove
12.30pm – 2.00pm Lunch
“I want a super fund
that acts in my
best interests.”
Sarah Tooke,
HESTA member
HESTA is an industry super fund. That means we’re run only to profit members,
not shareholders. So you can trust that your future is in good hands.
Issued by H.E.S.T. Australia Ltd ABN 66 006 818 695 AFSL 235249, the Trustee of Health Employees Superannuation Trust Australia (HESTA) ABN 64 971 749 321. This information is of a general
nature. It does not take into account your objectives, financial situation or specific needs so you should look at your own financial position and requirements before making a decision.
You may wish to consult an adviser when doing this. Before making a decision about HESTA products you should read the relevant product disclosure statement (call 1800 813 327 or visit
hesta.com.au/pds for a copy), and consider any relevant risks (hesta.com.au/understandingrisk).18 LASA NATIONAL CONGRESS 2019
Plenary Session 5 (Hall C)
2.00pm – 2.30pm The Impact of Social Issues on the Future of Ageing Dr Cassandra Goldie, CEO, ACOSS
Drawing upon ACOSS data and projects, hear about the current state of Australia’s
community, particularly around poverty, housing stress and the difficulties of
living on the basic pension.
2.30pm – 3.00pm Creating A National Culture Of Respect For All Older Australians Sue McGrath, Senior Policy Advisor,
Our ageing population is increasing not only in numbers, but also in diversity EveryAGE Counts Campaign
ranging from cultural differences through to a gamut of individual wants and
needs. It’s vital that we respect and value these differences and embark on a
national conversation around creating a culture of respect.
3.00pm – 3.30pm Igniting Potential for Better Ageing Billie Jordan, Motivational Speaker and
Billie Jordan, known affectionately as the ‘Granny Whisperer’ is the Founder of the Founder of the Hip Operation Crew
Hip Op-eration Crew, a hip hop dance crew of members aged 74 to 95 years old.
Billie established the dance crew, after experiencing repeated trauma, to ignite the
potential of the senior citizens in her neighbourhood.
3.30pm – 4.00pm Afternoon Tea
4.00pm – 4.05pm Keynote Speaker Sponsor Address Samuel Lofts, Sales Manager,
Blueforce
4.05pm – 4.50pm Don’t fear risks, they’re opportunities The Hon Julie Bishop
Julie Bishop discusses her career, shares her life experiences and imparts lessons
learned that will inspire us all towards a Better Ageing Future – It’s in our hands.
4.50pm – 4.55pm Congress Dinner Sponsor Address Neil Saxton, Chief Partnerships Officer,
HESTA Super Fund
4.55pm – 5.05pm Congress Reflections Sean Rooney, CEO, LASA
5.05pm – 5.10pm Congress Close Kerry O’Brien, Master of Ceremonies
6.30pm – 11.30pm Congress Dinner & National Excellence in Age Services Awards Adelaide Convention CentreONSITE HANDBOOK 19
FOR RESIDENTIAL AND HOME CARE
MANAGERS, NURSES AND CARE WORKERS
End of Life Directions for Aged Care (ELDAC) is Time: 9am – 2pm
a nationally funded project to improve palliative Date: 30th October
care and advance care planning for older Location: Rooms E2E3
Australians. ELDAC is running a series of free
Cost: Free
workshops designed for Residential and Home
Care managers, nurses and care workers. Anyone
providing palliative care or advance care planning
to older people will find this workshop useful.
ARE YOU READY FOR AN EVENT THAT RECOGNISES US,
THE YOUNG PROFESSIONALS IN AGE SERVICES?
This one day forum puts our next generation leaders front Time: 9am – 5pm
and centre. We’re here for those ready to share and inspire, Date: 30th October
who will connect and transform us all. We want you to
Location: Gilbert Room,
have the skills to lead and empower your career and teams Adelaide Convention Centre
into the future. You can sit back and absorb the content;
or get more involved by taking part in our networking
sessions. Completely up to you.
Join us and get inspired by your fellow
Next Gens today.
EDUCATIONAL RESOURCES TO
UPSKILL AGED CARE STAFF
ACEBAC is an internationally recognised 1. Comprehensive Health Assessment of the Older Person workshop.
research centre at La Trobe University in ACEBAC offers this three-day workshop to all nurses who provide care
Melbourne. As leaders in evidence-based to older people. This interactive and fun workshop provides nurses
aged care, we are proud to offer two with the skills to conduct a full, head to toe assessment with an older
educational resources that have been person. It involves three-days of hands-on skills development aided
trialled and tested by our team. by our simulation ‘geri-doll’ mannequins. Almost 2500 very satisfied
nurses have completed this workshop with those who attended
For more information on these reporting an increase in both skills and confidence.
educational resources contact:
Sandra Cowen 2. Recognising and reporting changes in residents’ health: An
ACEBAC, La Trobe University education and training package for aged care facility staff.
Phone: 03 9479 6008 This education package is aimed at personal care workers. It was
email: s.cowen@latrobe.edu.au developed as an ‘in-house’ training package to increase staff skills
on how to recognise changes in residents’ health and report these
changes to an appropriate person. It consists of 8 modules including:
To find out more about ACEBAC Communication; Wellbeing; Movement and mobility; Skin condition;
go to our website: Breathing; Eating, drinking and elimination; Mental awareness; and End
www.latrobe.edu.au/aipca/ of Life. This education has been trialled at 10 facilities around Australia
australian-centre-for-evidence- and has been well received by management, trainers and the personal
based-aged-care care workers themselves.20
20
LASA NATIONAL CONGRESS 2019
LASA National Congress 2019
Nutritious,
delicious
meals
that taste
like home
Developed by Dietitians and prepared
by chefs, our meals help older
Australians to live at home longer.
• High quality ingredients and produce.
• Appropriate levels of protein for
older Australians.
• Small, medium and large meals available.
• Flexible options, delivered.
• Can provide split billing to invoice clients
for cost of meal ingredients.
• Plenty of variety and choice with
over 100 meals.
Visit the Lite n’ Easy
stand for more
information and your
Free Sample Meal
Helping Australians live longer,
healthier lives.
liteneasy.com.au
13 15 12
LitenEasy_LASA Full Page Advertisment.indd 1 1/10/19 3:09 pmONSITE HANDBOOK 21
DIGITAL POSTER PROGRAM
The digital poster presentations will be on display, showcasing the innovative research from industry professionals across
Australia. The digital poster presentations will be displayed on large interactive screens throughout the trade exhibition and
the presenters contact details will be available via the LASA Events App. All delegates can access the presentations and
contact authors or representatives with questions and comments.
AGEING WELL What got you here won’t get you there! – designing Delivering excellent customer outcomes through
consumer-centred facility tours the right culture supported by finding the right
Ageing with positivity – improving consumer Donald Swanborough, Training & Development Manager, people and using the right motivators
wellbeing and resilience Affinity Aged Care Financial Services Jean Hanna, Principal, Aon
Jodi Livesley, Sector Support and Development, Hear us - we hear things that you don’t! Better connections = better leadership ... It’s about
Wesley Mission Jania Warner, Managing Director, Warner Group being emotionally intelligent
Optimising health and wellness: taking a wellness The NDIS journey: supporting younger people with Jania Warner, Managing Director, Warner Group
and reablement approach disability living in aged care It’s one thing to know great leadership ... another to
Kath Paine, Principal Advisor Wellness & Reablement, Janet Wagland, General Manager Community, measure it ... and a whole new world to become it
Bolton Clarke Brightwater Care Group Laura Sutherland, Director/Owner, The Above &
THE BUSINESS BEHIND Can you relate? Developing comprehensive Beyond Group
THE BUSINESS assessments to identify consumer needs and goals How to become an employer of choice: best-
in community and residential settings practice retention, attraction and management of
How to improve your revenue without the hard work Alyssa Borja, Clinical Services Manager, employees
Marcus Blake, Head of Investment Management, Vivir Healthcare Jessica Fisher, Partner/Director, FCB Group
FIIG Securities What is the value of an excellent customer Should we really trust $500K+ sales to sticky notes?
Going paperless in aged care – transform experience? Rob Covino, Co-founder, Mirus Australia
maintenance and asset management Gregory Satur, CEO and Co-founder & Simon Heaysman, HR’s role in the new Aged Care Quality Standards – A
Jess Johnson, Account Director, MDFM COO and Co-founder, hayylo case study “Culture meets Care”
Implementing a computerised maintenance Its all about the experience - making every Sarah Noonan, Leadership Team Coordinator, performhr
management system interaction positive and memorable The language of innovation
Jess Johnson, Account Director, MDFM Andrew Eadie, General Manager, Realise Performance Andrew Eadie, General Manager, Realise Performance
How’s your balance sheet? What would you do with INNOVATION AND ENTREPRENEURSHIP
2-4% reduction in workforce costs? EVIDENCE FOR BETTER PRACTICE
James Price, Co-founder, Mirus Australia The future design hub - developing new innovation PalliAGED practice tip sheets - using evidence to
Strategic partnerships deliver new capabilities and technologies in the ageing space improve practice
Gregory Satur, CEO and Co-founder & Simon Heaysman, Megan Corlis, Executive Manager Research and Susan Gravier, Research Associate, Caresearch ,
COO and Co-founder, hayylo Development, Helping Hand Aged Care Inc Flinders University
Transforming wound care through digital technology Better ageing with implementing research into
ENVIRONMENT AND DESIGN Joe Anthony, CEO, CollabCare practice – it’s in our hands
Practical building compliance Memorybox – a personalised multimedia system for Judy Lowthian, Head of Research and Principal Research
Shawn Brosnan, General Manager, Formiga1 Pty Ltd individuals with dementia Fellow, Bolton Clarke
Anthony Fighera, Director of Health Services, CollabCare
Designing for vertical living ORGANISATIONAL GOVERNANCE
Peter Smith, Head of Health Care, Baldasso Cortese Pty Ltd Smart energy make-overs: delivering better lighting,
lower costs and cleaner energy
The Terraces, Paddington - regeneration for The need to regularly assess the performance
Brett Murphy, Director Project Development, Commercial,
all generations of boards and the governance of their aged care
Verdia
David Frost, Senior Associate , Cottee Parker Architects service providers
Introducing additional services in residential aged care Martin Gray, Managing Director, Jeito Pty Ltd
CONSUMER EXPERIENCE James Saunders, Partner, Financial & Operations
Management, Pride Living Group QUALITY AND SAFETY
Is ageism present in our aged care system?
Music, vibration and movement – integrated design
Andrew Collins, Executive Director Ageing, and Marlene Quality indicators and quality of care – how to
strategies for aged care engagement
Krasovitsky, Campaign Director Older Australians, improve on a one-dimensional understanding of
Darrin Verhagen, Senior Lecturer, School of Design,
The Benevolent Society quality of care
RMIT University
The bedrock of compliance – consumer dignity and Angelika Koplin, Director, Aged Care Strategies and
choice PEOPLE AND CULTURE Support Pty Ltd
Kaye Mann, Principal Quality and Compliance, Pride Living Rethinking falls - how simplifying the care pathway
Building resilient, agile and productive teams in the results in improvement
Quantifying consumer experience and ‘word of
face of significant industry reform Vanessa Lane, Global Clinical Governance & Quality
mouth’
Jodi Livesley, Sector Support And Development, Wesley Director and Sue Bunworth, General Manger, Bupa
Hasitha Samaratunga, Manager, Technology And Business
Mission and Tegan Davies, Manager Operations, The
Systems, Bentleys Qld Pty Ltd
ORANGES toolkit
9 pm22 LASA NATIONAL CONGRESS 2019
EXHIBITING COMPANIES
1 CareLynx 57 Telstra Health 110 The Dementia Centre, Hammondcare
2 Mps 58 Procura 111 Warner Institute
3 Mundipharma 59 Autumn Care 112 Foxtel Business
4 Interclean 60 The Bidet Shop 113 Dimple
5 Interclean 61 Meaningful Ageing Australia 114 Zenith Insurance
6 Key2care Pty Ltd 62 LexisNexis 115 Person Centred Software
7 Sandwai Clinical Support - Health Generation 116 Dimple
8 The INS Group 63 Health Metrics Dining Hub - Employers Mutual Limited (EML)
Meeting Space 64 Blueforce 117 Blair Architects
11 AlayaCare 65 Dementia Australia 118 Total Image Group
12 AlayaCare 66 Push My Button 119 AvantiCare
13 AIHW 67 Napier Healthcare 120 Brain Sparks
14 Bing Technologies 68 Alexys Australia Recharge Station - National Nurses Plus
15 Catering Industries Pty Ltd 69 Leecare 121 Centre for People and Culture (CPC)
16 Community Business Bureau 70 CPA Australia 122 Your Nursing Agency (YNA)
17 Bear Trap 71 Schiavello International Pty Ltd 123 HLS Healthcare
18 Bear Trap Chocolate Bar - Altaira Nursing Services 124 HLS Healthcare
19 Swift Media 125 PainChek
72 Azentro Healthtech
20 Compact Systems Australia 126 Medi-Map
73 Cbord Australia
21 Delta Society Australia Ltd Coffee Station 3 - LASA Centre for Workforce
74 Lockton Companies Australia
Pet Therapy Development and Innovation
75 Allity 127 Pallas Capital
22 Rural Locum Assistance Program
76 Care Advantage 128 E-Tools Software
23 Pacific Labour Scheme
77 Access Pay 129 SC Johnson Professional
24 illion TenderLink
Coffee Station 2 - McArthur 130 Salto Systems
25 Asaleo Care
78 VodaCare 131 Quantum Legioguard
Innovation Hub
79 Aged Care Advisors 132 Trip Down Memory Lane (Litivity)
26 Cognitive Decline Partnership Centre
80 Oska Wellness 133 Provider Assist
27 Aged Care Imaging
81 Cater Care 134 QPS Benchmarking
28 ionMy Thoughtware
82 Webstercare 135 Life Fitness Australia
29 Next Generation Services
83 Interface 136 Life Fitness Australia
30 Universal Infrastructure Group
84 DPS Publishing 137 Kronos Australia
31 Ethan Group
LASA Lounge 138 True Blue Chemicals
32 hayylo
85 HESTA
33 Leef
86 HESTA
34 BGC Partners NETWORKING PODS
87 W&L Mobile Healthcare Services
35 Vivir Healthcare NP001 U Ethical Investors
88 Safety and Mobility
36 Flinders University NP002 Digital Posters
89 My Recruitment Plus
37 Weber BBQ NP003 Digital Posters
90 performHR
Photography Competition NP004 Australian Aged and Health Quality Innovations
Corporate Business Zone - Lite n’ Easy
38 OPAN (AAHQI)
91 FIIG Securities
39 Medirest NP005 Webstercare
92 First State Super
40 Above and Beyond Group NP006 HomeCarers Direct
93 Silver Memories
41 Lamson NP007 The Oranges Toolkit
94 My Recruitment Plus
National Award Finalists 95 Aon Risk Services NP008 MARSH
42 Royal Automobile Association of SA (RAA) 96 Rohling International NP009 Centre for Cultural Diversity in Ageing
43 Mirus Australia 97 Aged Care Online NP010 Creek Solutions
44 Best Health Solutions 98 Workspace Commercial Furniture NP011 Simple Food Safety Software
45 Vegepod 99 Eden in OZ and NZ Pty Ltd NP012 Formiga1
46 Global Centre for Modern Ageing (GCMA) 100 JCT Healthcare NP013 Accessible Telecoms (ACCAN)
47 LightARC 101 Bank First NP014 UNSW Ageing Futures Institute
48 Home Instead Senior Care 102 HUR Australia NP015 Clinpath Pathology
49 Vitalcare 103 Gow-Gates Insurance Brokers
50 Westpac Institutional Bank 104 ELDAC START UP ALLEY
51 Vitalcare Coffee Station 1 - Care Systems 1 Home Care Heroes
52 Laundry Solutions Australia 105 Food Solutions Group 2 ExSitu
53 Willis Towers Watson 106 Winc 3 PeepsRide
54 Ansvar Insurance 107 Winc 4 CareApp
55 Procura 108 Australian Health Professionals 5 Billy
56 Telstra Health 109 Encara 6 Care-KonnectONSITE HANDBOOK 23
REGISTRATION
ENTRY / EXIT
5 4 3 2 1 48 47 46
45
6 44
49 50 89 94 95 100
7 CORPORATE 43
51 52 BUSINESS 90 93 96 99
ZONE 42
NA AWA ISTS
53 54 91 92 97 98
TIO RD
POD 13
FIN
NA
AL
L
POD 14
POD 15
STARTUP ALLEY
CATERING
55
COFFEE CART 1
101 102
58 56
88 106
57 104 103
85 87 107 105
86 108 41
60
8 40
59 62 POD 7
POD 8
MEETING SPACE
61 G 39
POD 9
RIN
OR L
PP CA
T
TE
SU LINI
CA
C
38
POD 10 109
POD 12 LASA
11 POD 11 LOUNGE 112 110
37
111
12 84
63 81 83 113 136
64 82 116 114 135 137
LOUNGE 115 138
13
134
14 80 133 131
COFFEE CART 2
132
15
79
COMPETITION
PHOTOGRAPHY
DINING HUB
16 130
65 78 77
129 127
67 66
118 117 128
68
17
POD 4
POD 5
18 POD 6 CATERING
75 76
CH
OC
R
69
OL
BA
AT
GE
73 74
E
AR
119
CH
70 70
19
71 72 120 122
COFFEE CART 3 36
20 121
CATERING POD 1
CATERING 123 126 35
21 POD 2
POD 3
124 125 34
INNOVATION HUB 33
PET THERAPY
22 23 24 25 26 27 28 29 30 31 3224 LASA NATIONAL CONGRESS 2019
NETWORKING
The 2019 LASA National Congress remains the key networking event of the year for industry leaders and professionals to connect with colleagues,
exchange ideas, do business, meet new associates and build working relationships. These informal events are an integral part of the expanded
networking program. Our networking function packages and group discounts mean your whole team can benefit from the experience.
Welcome Reception
Held within the Exhibition, the Welcome Reception officially kicks off the LASA
National Congress. With fine food, wine, and entertainment, spend time and get
to know the latest products and services from industry suppliers, catch up with
friends and enjoy fantastic local food and wine.
Date: Sunday, 27 October 2019
Time: 5pm – 7pm
Venue: Trade Exhibition
Cost: Included in full registration. Additional tickets $110.00 each ex gst
Dress code: Business attire
SPONSORED BY
Breakfast Sessions
FOUR breakfast sessions will be held at the LASA National Congress 2019.
Monday, 28 October 2019: Tuesday 29 October 2019:
Breakfast #1: Progressing Future Home Care Breakfast #3 The State of retirement Living in
Reforms: A continuing conversation Australia
Breakfast #2: Our Solution: Quality care for Breakfast #4 The Future of Ageing Australia -
people living with dementia From Aged Care to Ageing Well
Time: 7:30am – 8:30am
Venue: Rooms E1 & E2E3
Cost: $80.00 ex gst
Dress code: Business attire
Networking Dinner
This optional Networking Dinner will provide an excellent opportunity to connect with
other Congress attendees in a casual setting and discover more about the regions
wines at the beautiful National Wine Centre of Australia. As the home of the nation’s
wine collection, the Centre offers wine lovers an unparalleled opportunity to learn more,
and enjoy the rich diversity of varieties produced in Australia.
Date: Monday, 28 October 2019
Time: 6.30pm – 10pm
Venue: The National Wine Centre of Australia
Cost: Sold Out
Dress code: Business attireONSITE HANDBOOK 25
Pre-Dinner Drinks
The Pre-Dinner Drinks will be held within the Congress Trade Exhibition To g e t h e r W i t h
allowing delegates to unwind after sessions conclude on Monday. The Pre-
Dinner Drinks will be open to both registered delegates and non-Congress
attendees, with an added opportunity to capitalise on this exclusive
networking opportunity, experience the offerings of the exhibition, network
with colleagues and enjoy local wines and music. providing your company.
Date: Monday, 28 October 2019
Time: 5pm – 6pm
Venue: Trade Exhibition
Cost: Included in Full Registration. Additional Tickets $80.00 ex gst
Dress code: Business attire
SPONSORED BY
Morning Wellness Sessions
Join colleagues and meet new people for some exercise and conversation on Monday
and Tuesday mornings on a walk or jog along the riverbank.
Date: Monday, 28 October 2019 and Tuesday, 29 October 2019
Time: 6.45am – 7.45am
Venue: Meet at the East Wing Doors to the Convention Centre
Cost: Free
Dress code: Comfortable walking attire
Congress Dinner
Join us in celebrating another fantastic LASA National Congress! The Dinner
features the national presentation of the Excellence in Age Services Awards and is a great
opportunity to network in a relaxed environment.
Date: Tuesday, 29 October 2019
Time: 6.30pm – late
Venue: Halls LMN, Adelaide Convention Centre
Cost: Included in Full Registrations. Additional tickets $170 ex gst
Dress code: An Elegant Night to Remember
SPONSORED BY26 LASA NATIONAL CONGRESS 2019
The LASA Excellence in Age Services Awards
aim to promote and recognise excellence
across the diverse and dynamic fields of
endeavour in the age services industry.
This award recognises an individual who Recognising an age services provider who
The awards celebrate the passion and
has made an outstanding contribution to has made an outstanding contribution to
achievements of organisations, teams and
the age services sector, has used innovation care and services development or provision
individuals in the service of older Australians.
and initiative to improve the lives of older of high level support to the aged by
The awards also seek to increase public
people and has delivered high quality care demonstrating leadership, innovation and
confidence and community involvement in
to the aged. excellence.
aged care and services. Awards will be judged
at a state level across the three categories
with winners from each state progressing as
finalists to the national awards. The national
awards will be announced at the LASA
National Congress 2019. Recognising a team, working within the age This award recognises an individual with
services sector that has created an environment less than five years industry experience who
that encourages workplace diversity, positive has made an outstanding contribution to the
workplace culture and increased staff wellbeing age services sector, has used innovation and
THANKYOU TO OUR AWARDS SPONSOR through development of a service or process or initiative to improve the lives of older people and
has used innovation and initiative to improve has delivered high quality care to the aged.
the lives of older people and improve the age
services experience.
BEST OF LUCK TO OUR 2019 NATIONAL FINALISTS!
Individual Rising Star Team Organisation
Award Award Award Award
Ryan Rodrigues, CraigCare Bill Papazafropoulos, Ridleyton Greek Wellness and Reablement Team, Old Colonists Association
Home for the Aged Bolton Clarke of Victoria
Moti Naral, My Care Solution
Chaplain George Rankin, Lutheran Port Lincoln Home & Community Aged Uniting Communities
Sue Branchett, Bolton Clarke
Services Care Team
BallyCara
Justin Dover, Vietnam Veterans Keith
Novica Blazeski, Home Instead Senior Client Support Coordination Team,
Payne VC Hostel Limited Carrington Care
Care Wollongong Jubilee Community Care
Linda Kuuse, Stirling Community Care EPIS Incorporated
Nicole Trueman IRT Namaste Team, IRT
Opal Aged Care
Bethanie Nurse,
Bethanie Leaders TeamAND MORE ...
The LASA National Congress has a fantastic line up of speakers,
an extensive trade exhibition and great networking opportunities
however there’s so much more on offer.
DON’T MISS THESE ADDITIONAL FEATURES:
Travelling Solo Program Compete Against Your Colleagues
Attending LASA Congress on your own? You are invited to join us in the
Download the Congress App and compete against other delegates to
LASA Lounge during the Welcome Reception to be introduced to industry
complete goals or earn points by posting in the event feed. The more
colleagues and make new acquaintances on opening day. We’ll also
interactive you are, the more points you win so get started now and climb
have specially reserved tables at the Congress Dinner for those who are
the leader board.
travelling solo.
Start Up Alley Real Coffee
LASA is excited to launch Start Up Alley at this year’s National Congress. There are three coffee stations located in the Trade Hall with beautiful
We are committed to supporting innovative, emerging companies to barista made coffee to keep you focused all day. Just follow the aroma to
develop and showcase products or solutions that will lead our industry into the McArthur, Care Systems or LASA Centre for Workforce Development
the future. Visit the alley in the trade exhibition. & Innovation stands.
Morning Wellness Sessions Recharge Station
Start the day with some invigorating exercise along the banks of the River If you’re devices are running low on battery, visit the National Nurses
Torrens each morning before sessions commence. Meet at the East Wing Plus Recharge Station where you can leave your device on charge in the
Doors to join the running or walking groups at 6.45am and meet new lockable charge bar or enjoy their hospitality and wait while you charge
people at the same time. on the spot.
Ageing Well Photographic Exhibition Chocolate Bar
Check out the inspiring photos on display in our LASA Congress Gallery. If you have a sweet tooth then you must try some locally made, world
LASA’s inaugural photographic competition showcases images of older famous Haigh’s chocolate whilst in Adelaide. Visit the Altaira Nursing
Australians enjoying life and ageing well. Vote for your favourite photo Services Chocolate Bar and use the hammer & chisel to chip away at the
while you’re there. giant slab of chocolate.
Pet Therapy Display Networking Options
Spending time with animals lowers blood pressure, improves
If you want to catch up with colleagues or need a space for a meeting,
cardiovascular health, diminishes pain and stress and releases natural
drop in on the Lite n’ Easy Corporate Business Zone or pull up a stool and
endorphins that have a calming effect. Make sure you visit our Pet Therapy
relax in the EML Dining Hub.
area and cuddle a puppy while you are at the LASA Congress.
Leading Age Services Australia (LASA)
PO Box 4774
Kingston ACT 2604
@LASANational Leading Age Services Leading Age Services
T: 1300 111 636 Australia (LASA) Australia – LASA
(Ask for the Events Team)
E: events@lasa.asn.au
DISCLAIMER
www.lasacongress.asn.au The Congress program is correct at the time of printing. In the event of unforeseen
circumstances, LASA reserve the right to alter or delete items from the Congress program.You can also read
