ONLINE DELIVERY SOLUTION PROVIDERS - AUSTRALIAN EDUCATION IN CHINA (AS OF 16 APRIL 2020) - Study Australia
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ONLINE DELIVERY SOLUTION PROVIDERS AUSTRALIAN EDUCATION IN CHINA (AS OF 16 APRIL 2020)
TABLE OF CONTENTS Overview 2 Australia’s EdTech ecosystem 2 Online delivery solution providers 3 Ai Learning Solutions 3 Alibaba Cloud 4 Cadmus 5 Chinafy (under Notey Limited) 6 China Telecom Corporation Limited 7 Curio 8 Didasko Pty Ltd 9 Ducere Global Business School 11 Education Perfect Limited 12 E2Language 14 FutureLearn 15 Microsoft Australia 16 Moodle 17 Open Learning Global Pty Ltd 18 Tencent 20 Torrens University Australia 21 University of Southern Queensland (USQ) 22 Online Delivery Solution Providers Page 1 of 22
Overview Australian education providers face a range of challenges associated with the delivery of online education into China. There is no “one size fits all approach” and a variety of potential solutions may be necessary. The Tertiary Education Quality and Standards Agency and the Australian Skills Quality Authority have announced flexibility in applying regulations for the delivery of online education to students impacted by travel restrictions. Providers may be able to offer options of online education and flexibility around commencement for affected students so that they may fulfil their visa requirements. This document sets out an initial referral list of potential online delivery solutions that may assist Australian education providers to deliver online education to students in China, rapidly and at scale. Australian education providers may wish to contact the organisations listed here for more information about these potential solutions. This list will be updated as new solution providers are identified. Austrade has provided the list below as information only. Austrade does not endorse any person, product, or service and makes no representation as to their legality, quality, or suitability for your purposes including potential collaboration or partnership. Use of this list is conditional on the user indemnifying Austrade for any loss, cost, or expense arising from its use and you must seek your own independent legal advice in regard to the use of any technical features applied by these services in China and the regulatory implications of delivering your educational services into China. Australia’s EdTech ecosystem EduGrowth is coordinating the collection of information on how the Australian EdTech Ecosystem is supporting Chinese students who are studying with Australia. There are many examples of EdTech providers working directly, and through education providers, to support Chinese students to remain connected to Australia's education sector. Further information about EdTech activities in China can be found on the EduGrowth website. Online Delivery Solution Providers Page 2 of 22
Online delivery solution providers
Company
Name Ai Learning Solutions
Company Australia based with China support team
Location
Solution Technological solutions, Platform provider
Type(s)
Contact Name: Jennifer Tod
Position: General Manager
Telephone: +61 (0)410 689 494 Mobile: +61 (0)410 689 494
Email: jennifer.tod@ailearn.com.au
Company www.ailearn.com.au
Website
Company Ai Learning Solutions combines education and technology to provide e-learning
Profile services across the Asia-Pacific region. These services currently reach 30,000
students across the region. Ai Learning Solutions’ major shareholder is Retech (ASX:
RTE), a leading Chinese online training provider. We are an Australian company
working with international clients to deliver content high-quality live stream
presentations. We take care of the technology leaving learners to interact productively
with the presenters of the content. This direct access and ease of use enhances our
clients' educational effectiveness.
Potential Ai Learning Solutions will install our live video-streaming platform to work alongside
solutions existing e-learning platforms used by Australian universities at no cost until students
are able to return to their education providers.
Our teams in Australia and in China are on standby to install our technology and
software, linking students in China to their Australian educational institutions. We can
offer up to 10 universities, one unit of our 4K cameras, screens, and software to
connect universities with China-based students within 2-3 weeks (exact timing TBC) at
no cost. We have an additional 100 units available to be distributed to universities
under a lease or purchase agreement (at cost).
As a more immediate solution, we are able to make available at no cost, our 10
studios in Mount Waverley. By early March we will have 55 further studios available in
our new Southbank, Melbourne offices.
This platform is available to students on mobile, tablet and PC devices and is
compatible across Android and iOS platforms. The platform can deliver solutions for
lecturers and/or tutorial based classes:
Broadcasted Classes: These classes can be watched live or through a recording (up
to 500 students connected per class). Students view via a QR code, no installation of
any software.
Interactive Classes: Students connect and are able to interact with educators via a
two-way live streaming app (up to 25 students connected per class.)
Our system has been built with the highest standards for privacy and data security.
The system features real time response against DDoS attacks and viruses using
Alibaba Cloud security service. The 512-bit AES encryption is security beyond that
which financial institutions use.
Since early 2019, Ai Learning Solutions has been delivering lessons to over 60 clients
in China reaching over 30,000 children. These lessons are customised for our clients.
Online Delivery Solution Providers Page 3 of 22Company
Name Alibaba Cloud
Company Australia and China based
Location
Solution Technological solutions provider
Type(s)
Contact Name: David Green
Position: Head of Channels and Alliances Alibaba Cloud
Telephone: +61407044488
Email: david.green@alibaba-inc.com
Company Au.alibabacloud.com
Website
Company As the cloud computing arm and a business unit of Alibaba Group, Alibaba Cloud
Profile provides a comprehensive suite of global cloud computing services to help power and
grow your business, with over 2.3 million customers worldwide.
We are the leading cloud provider in China and support customers across Australia
and New Zealand with two availability zones in Sydney. Headquartered in Melbourne
we operate three offices covering Australia and New Zealand (Sydney, Melbourne,
and Auckland). As of June 2018, Gartner lists Alibaba Cloud as a Top 3 worldwide
Infrastructure as a Service (IaaS) and Infrastructure Utility Services (IUS) provider by
revenue.
Potential Alibaba Cloud has been working to support educational institutes who have
solutions overseas students impacted by the coronavirus. In light of the ongoing travel
restrictions, our proposed solution will allow universities to maintain learning
pathways, with minimal impact to students.
Alibaba Cloud has proposed use of a Cloud Enterprise Network (CEN) which
delivers a multi-region networking capability and exceeds the speeds of the
internet, to achieve low-latency and high speed networking. This enables
educational content to be delivered to students as normal, allowing students to
continue studies with minimal disruption.
The ability to provision this type of solution through Alibaba Cloud is made
possible due to the company’s adherence to the relevant compliance regulations
across Australia and China, coupled with the stance of our international entity.
The solution is designed around a fibre link to connect education providers with a
fast, stable reliable connection for the students.
This solution can be scaled from 30-4000+ students and can be set up and
operational quickly (24-48hrs)
Alibaba Cloud has local Solutions Architects and business teams to help and
advise institutes providing hands on support
We are also working with Fortinet to ensure students can connect and
authenticate in China.
Online Delivery Solution Providers Page 4 of 22Company
Name Cadmus
Company Australia based
Location
Solution Technological solutions provider
Type(s)
Contact Name: Robbie Russo
Position: Director, Academic Engagement
Telephone: +61 448 877 258
Email: robbie@cadmus.io
Company https://cadmus.io/
Website
Company Cadmus is an online assessment platform that helps universities deliver high quality
Profile learning to students by improving all parts of the assessment process in line with best
practice policies and standards. Cadmus is used by a number of universities across
Australia. Last year, over 30,000 assignments were completed through Cadmus with
more than 85 per cent of students rating their experience as good to excellent.
Potential In the context of coronavirus, Cadmus can help institutions address the challenges of
solutions delivering content and assessments to students online. With the assistance of
Cadmus’ platform and learning design services, providers will be able to:
Easily shift assessments online
Quickly turn in-class activities into online tasks
Provide additional instructional scaffolding for students
Use real-time learning analytics to monitor student engagement
Improve support and inclusivity for students in China.
The Cadmus platform facilitates the complete assessment process for teachers and
students, including: assessment design, managing assessments, students working,
grading and feedback, and actionable insights. Through the Cadmus platform,
providers can effectively deliver online teaching solutions to students in China.
Relevant features include:
In-built Assignment Templates, which can be used to turn existing assessment
tasks into more supportive, learning-centred experiences for students
The ability to attach Additional Resources directly to an assignment
Integration with the Learning Management System, Grade Centre and Turnitin
In-app Class List and Class Management features for marking and moderation
A dedicated Student Environment, where students access task instructions
and materials, complete work, submit and review feedback
In-built Educative Scaffolds, including Paste Chips, Academic Skills Guides,
and Drafting, to support the learning process
Learning Analytics in Cadmus to measure student engagement during and
post assessment.
For more information on the features of Cadmus, please refer to:
https://cadmus.zendesk.com/hc/en-us/articles/360000965536-What-is-Cadmus-
The Cadmus platform is partnered with Amazon Web Services for the delivery robust
security, reliability, and access.
Online Delivery Solution Providers Page 5 of 22Company
Name Chinafy (under Notey Limited)
Company Hong Kong based
Location
Solution Technological solutions, Platform provider
Type(s)
Contact Name: Jodie Chan
Position: Head of Partnerships and Strategy
Telephone: +852 63319295
Email: jodie@chinafy.com
Company www.chinafy.com
Website
Company Chinafy is a cloud-based SaaS platform that combines both China CDN, on-page
Profile performance, and SEO to optimise sites for China. The platform instantly tackles the
various technical barriers that businesses face digitally in China, including accelerating
sites from ~30 to 5 seconds on average. Instead of going through the traditionally long
and costly process of applying for an ICP license, onshore hosting, and hiring onshore
Chinese services, Chinafy offers a simple, cost-efficient, and instant solution as a
pioneer alternative. We ensure your site is not just fast but works in China without any
impact on your global presence.
Potential Chinafy is a bolt-on platform that accelerates and optimises any website for China,
solutions combining both top-of-class infrastructure and automations solutions. Our platform
ensures that your digital presence is fast, secure, and consistent in China's ever
evolving internet environment to better serve your students, teachers, and schools.
How does Chinafy work?
Chinafy generates a re-engineered version of your original site(s) to serve
visitors from China.
The platform identifies and replaces blocked components with onshore
equivalents (where possible) and moves all assets onto a single domain to
avoid not only multiple TCP/SSL handshakes, but slow networks.
After a quick DNS update to enable IP-based redirection, China visitors will be
directed to the Chinafy-optimised version of your site, and global visitors back
to your original site.
The Chinafy version will update according to ongoing changes on the ‘global'
original site, making ongoing management seamless for marketing and
developers.
Solve high-impact web speed & compatibility issues in China:
We accelerate sites by 5-10x faster, ensure technical compliance, and technically
optimise for the unique Chinese internet environment.
Simple Implementation!
Step 1: Give us a go-ahead
Step 2: We chinafy your site (typically within days)
Online Delivery Solution Providers Page 6 of 22Company
Name China Telecom Corporation Limited
Company Australia and China based
Location
Solution Technological solutions
Type(s)
Contact Name: Taomin Chen
Position: Sales Account Manager
Telephone: +86 21 6608 9011 Mobile: +86 189 1608 8707
Email: chentaomin.sh@chinatelecom.cn
Company https://www.chinatelecom-h.com/en/global/home.php
Website
Company An large state-owned telecommunications enterprise in China, with a total
Profile registered capital of RMB213.1 billion
Listed in the Fortune Global 500 for several consecutive years
First Chinese Telco established in Australia in January 2010
With the world’s largest broadband Internet network and a leading-edge mobile
communications network, China Telecom is capable of providing cross-region, fully
integrated information services and a sound customer service channel system to
global customers. Today, the company has become the largest LTE-FDD 4G operator,
optical broadband operator, IPTV operator and fixed-line telephone operator in the
world. Up to now, our users of diversified services total 700 million.
Potential
solutions
One stop solution with integrated multi-cloud services
Familiar with industrial regulation in China and good understanding of current
operational difficulties for Australian education providers
Network design: Deploy VPN cluster in Shanghai Telecom IDC，connect to the
Australian Internet through the dedicated line registered by Shanghai Telecom.
Access method: Chinese students connect to Shanghai telecom VPN cluster
through VPN dial-up through student terminals (laptops, desktops, etc.) to access
the educational resources of Australian universities.
With domain name resolution form, we can control the content that students
access and meet relevant legal requirements in China.
Online Delivery Solution Providers Page 7 of 22Company
Name Curio
Company Australia based
Location
Solution Technological solutions, Platform provider, Content provider
Type(s)
Contact Name: David Bowser
Position: Founder and CEO
Telephone: +61 3 9013 3818 Mobile: +61 488042818
Email: db@curio.co
Company https://www.curio.co/
Website
Company Curio is an education consulting, learning design, and online learning business of 80
Profile people across Melbourne, Sydney, Brisbane, London, Shanghai, and Hong Kong. We
advise education providers, corporates, and government on strategy, organisational
capability, and policy. We have teams of learning designers, developers, and
multimedia experts who design and develop rich learning experiences to students
across all sectors of education. Over the last year we have designed and developed
over 4,000 hours of online learning. We host learning for education providers on our
dedicated Canvas LMS instance. We deliver online learning and training to over
10,000 learners every year.
Potential We are already working with Australian universities to respond to the COVID19 crisis
solutions so we already have insights in to how to respond. Our team of learning designers,
developers, and multimedia experts are in place to design and develop learning
experiences for many Australian and UK education providers. We work on a quick
turnaround through the application of agile project methods to deliver real time
solutions for clients.
We host online learning on our own Canvas LMS instances, which being cloud-based
can be accessed in China. We also deliver online learning to over 10,000 learners
each year including into mainland China through a combination of learning
experiences hosted on Canvas, and use of Zoom videoconference technology.
Canvas (used by approximately half of Australian universities) is accessible in
China.For live tutorials or communications there are options available. We use Zoom
to deliver synchronous webinars and tutorials. The experience can be further
enhanced with a combination of Zoom and WeChat.
Curio has partnered with over 40 organisations in the last three years. Our clients,
generally, prefer us not to list them by name. Instead, we can say that we have worked
with a third of Australia’s universities (half of the Group of Eight) as well as being
known for our long time partnership with RMIT Online (design, development, and
delivery of online e-learning).
Online Delivery Solution Providers Page 8 of 22Company
Name Didasko Pty Ltd
Company Australia based
Location
Solution Technological solutions, Platform provider, Content provider
Type(s)
Contact Name: Adam Cossar
Position: Chief Operating Officer
Telephone: +61 3 91900361 Mobile: 0413835900
Email: adam.cossar@didasko.com
Company www.latrobe-didasko.com (Solution A)
Website
https://www.didaskogroup.com/higher-ed-resources/ (Solution B)
Company Didasko was founded in 1997 and is a wholly owned Australian digital education
Profile services group dedicated to enabling ‘better ways of learning’. Our comprehensive
capability is underpinned by a significant investment in live, integrated, scalable
systems, which consists of our Learning Platform, award winning in house content
development, Student Management Systems and flexible reporting tools. The Didasko
model allows for content and systems development to accommodate any degree
stream. Whilst the mainstream of our business to date is based on a comprehensive
services model, the structure of the Didasko operations allows for discrete service or
mixed service models.
Potential Solution A
solutions Didasko deliver 100% online Business and IT degrees on behalf of La Trobe
University. The current applied degree offering is: www.latrobe-didasko.com
Australian providers can enrol their students in China into these degrees (subject to
passing an online pre-assessment test and having a good command of English –
Proof of an IELTS Academic 6.0 with no band less than 6.0 or equivalent).
Australian providers will need to arrange for their students to be granted credit for
completion of units of La Trobe online degrees to ensure their studies are recognised
once they commence at their home institution in Australia.
The Didasko Learning Management System is housed in the AWS Cloud (Amazon)
environment for ease of access and security.
International Course Guide:
https://www.latrobe-didasko.com/assets/pdfs/your-career-guide_international.pdf
Solution B
Didasko can provide a university with a proven, fully established online solution for the
Higher Education sector.
Speed to market – Didasko’s white label content and platform can provide an
immediate online education solution.
Peace of mind - Our online solution is proven. Didasko has successfully crafted its
business model so any university can provide an online suite of undergraduate
courses and single subjects to students anywhere in the world.
Online Delivery Solution Providers Page 9 of 22No financial risk - As many universities have found, developing an in-house online
learning solution requires significant time and investment. It also requires platform and
content expertise, IT integration as well as specialist academic support. The Didasko
solution includes all of these key requirements.
Academic governance – Our subject and qualification approval process is fully
aligned with Higher Education QA systems, approval protocols and required
academic governance.
Comprehensive real-time live data – All enrolments are continually tracked on the
student journey, this includes conversion and retention. Students’ performance are
monitored through
Platform engagement and academic results. Academic intervention and student
support are aligned to KPI’s and are pivotal to our retention focussed delivery
model.
Substantial library of content available – Three undergraduate business degrees,
Two undergraduate IT degrees, 55+ subjects (each of 12 weeks duration)
Firewall & IP Protection – All our systems are housed in the AWS cloud
environment and fully protected and monitored by “best in Class” IT and cyber
security
Current Client - La Trobe University
Didasko ‘Your University Online Solution’ Brochure
https://www.didaskogroup.com/higher-ed-resources/assets/pdfs/white-label-proposal-
brochure.pdf
Online Delivery Solution Providers Page 10 of 22Company
Name Ducere Global Business School
Company Australia based
Location
Solution Platform provider and Content provider
Type(s)
Contact
Name: Di Fleming, AM
Position: Company Chair
Telephone: +61 402 459 012
Email: dif@ducere.edu.au
Company ducere.edu.au
Website
Company Ducere is a global award winning developer of online university degrees with university
Profile partners across four continents. All courses are accredited by major public universities
with a range of subjects and full degrees. Ducere has on-boarding and learning
resources to rapidly skill academics for online delivery.
Potential Design and delivery of complete university degrees that are owned by Ducere, so
solutions are available for immediate roll out.
Assitance with delivery of existing world class content for immediate deployment.
Recommendation on Universal Skills subjects that can be deliverd on mass as
electives that count towards students credit hours.
Acdemic and student support teams available to either deliver education directly,
or support universities staff for online proficiency
Full platform capabilities with interactive content including webinars, animations,
video content, library resources.
Ducere already works with major public universities for accredited collaborations in
Australia, UK, US and Africa.
Online Delivery Solution Providers Page 11 of 22Company
Name Education Perfect Limited
Company Australia and China based
Location
Solution Technological solutions, Platform provider, Content provider
Type(s)
Contact
Name: Alex Burke
Position: CEO
Telephone: +61 450 352 756 Mobile: +61 450 352 756
Email: alex.burke@educationperfect.com
Company epforlearning.com
Website
Company Education Perfect (EP) is a leading cloud-based software provider, currently used by
Profile more than 1 million students across 1,800+ schools. EP provides a full suite of
subjects for Year 5 to 12 across multiple curricula. The platform is designed to elevate
the role of a teacher in the classroom through rich data and insights, whilst delivering
students an engaging and personalised learning experience. EP employs 140+ FTE
who work in content design, platform development, and school support. Our team is
united in the mission to humanise technology and enable transformative teaching and
learning experiences, supporting an ever-increasing presence in 27 countries around
the world.
Potential As a cloud-based software with a history of rapid growth, serving 1M+ students
solutions across 1,800+ schools, EP has experience scaling on demand to meet the needs of
users. Teachers and Students can be set up in virtual classes immediately.
EP provides a full suite of subjects for Year 5 to 12 across multiple curricula.
Subjects include English, Mathematics, Science, Humanities, Languages, Health
and Digital Technologies and content is tailorable to the needs of individual schools.
Over 25% of teachers using EP create their own content using our content
production tool.
Our technology platform also provides:
Formative and summative assessment
Mastery model of learning
Automated remediation pathways
Authoring tools
Online monitoring
Detailed data insights for each student
Extended responses and feedback
Peer review
Professional development - remote and in-person
To date (01 Jan - 19 Feb, 2020) students in China have answered over 1M
assessment questions on Education Perfect across 23 schools. We are seeing a
significant amount of interest from students and schools in China, who are seeking
to find more progressive ways to engage in their teaching. Lessons can be run
remotely by using our LIVE monitored mode.
Online Delivery Solution Providers Page 12 of 22EP’s partnership with AWS allows our system to automatically scale, on demand, to
meet the needs of increased traffic volume. We utilise AWS’ CloudFront technology
to deliver content from edge locations around the world.
With the AWS WAF firewall in place, we have protection from common web-based
exploits that may affect availability, compromise security, or consume excessive
resources. We have recently been assessed as low-risk in security audits by both
NSW DET and WA DET.
To date we have no instances of EP being blocked by firewalls in China. This
includes explicit testing in Shanghai, Beijing, Guangzhou, Shenzhen, Inner
Mongolia, Heilongjiang Province, Yunnan Province and Hong Kong.
Online Delivery Solution Providers Page 13 of 22Company
Name E2Language
Company Australian based
Location
Solution Platform provider
Type(s)
Contact Name: Jarrad Merlo
Position: Director of Teaching and Learning
Telephone: +61439008146
Email: j.merlo@e2language.com
Company www.e2school.com / www.tds-group.com
Website
Company E2Language is a Melbourne-based software development company that specialises in
Profile education technology for English language learning. It has several websites including
www.e2language.com for exam preparation, www.e2school.com for general English
language learning and www.e2classroom.com for blended learning materials. It is
NEAS' first and only 'quality assured' online English provider and it enjoys partnerships
with Pearson and Cambridge. Its websites register >1,200 students per day and it has
educated close to 1M students to date. It is certainly Australia's -- if not the world's --
most advanced online English language provider.
Potential E2School (www.e2school.com) has the capacity to support Chinese English language
solutions students stranded by the Corona Virus. The website contains courses on all aspects of
English for all levels of English. The platform and courseware is a fully scalable
learning support solution for ELICOS, university English language pathway providers
and high school EAL providers.
The E2School platform works in China. It utilises the Wistia video hosting service (not
YouTube) and Zoom for its live streamed classes - both of which are whitelisted in
China. Although the servers are not located in China, the website speed performance
is adequate.
Online Delivery Solution Providers Page 14 of 22Company
Name FutureLearn
Company UK based with Australian office in Melbourne
Location
Solution Technological solutions, Platform provider, Content provider
Type(s)
Contact Name: David Granzow
Position: Director, Australia New Zealand Partnerships
Telephone: +61 (0)403 048 940
Email: david.granzow@futurelearn.com
Company FutureLearn.com
Website
Company FutureLearn is the world’s leading social learning platform with over 10 million
Profile registered learners studying online. It delivers a wide range of high quality,
collaborative courses to hundreds and thousands of people at the same time on
MOOCs, and private cohorts studying accredited micro-credentials and fully online
degrees. It delivers social learning at scale through course design provoking
conversation between learners, and an award-winning website user experience on
mobile and desktop. Founded and 50% owned by The UK’s Open University,
(pioneers in distance education and UK’s largest university), 50% owned by Australia’s
SEEK Group (global leaders in employment marketplaces).
Potential FutureLearn’s purpose is to transform access to education and interested in partnering
solutions with new organisations to pioneer world-class online learning experiences.
FutureLearn.com has more than 1,500 short courses, 8 accredited micro-credentials,
and 34 fully online degrees from 140 global higher education and industry providers,
including 10 Australian partners who use the platform to deliver university study,
professional learning, and taster short courses as nurturing for student recruitment.
Available Online Course Portfolio
1) AQF credit-bearing portfolio at undergraduate and postgraduate levels available for
providers to potentially license from Deakin, Griffith, Monash, Murdoch, Newcastle,
and QUT universities. Accredited subject areas include Business and Management, IT
Leadership, Data Science, Health and Hospital Management, Research, Arts and
Humanities, Teaching and Education.
2) More than 1,500 other diverse short courses and programs include English
language, study skills, mental health and psychology where providers can purchase
bulk access to open course runs with detailed student reporting through an online
dashboard.
Chinese Uptake Over 100,000 Learners
FutureLearn already delivers Australian provider learning to more than 100,000
registered Chinese learners through their web browser, with no other software
required than an internet connection and an email address to set up an account.
Hosted with global SaaS provider Amazon Web Services and partnerships already in
place with Chinese universities Nankai and Shanghai International Studies University,
FutureLearn is growing its footprint as a leading provider of online learning across
China.
Online Delivery Solution Providers Page 15 of 22Company
Name Microsoft Australia
Company Australia and China based
Location
Solution Technological solutions, Platform provider
Type(s)
Contact Name: Ray Fleming
Position: Higher Education Director
Telephone: +61 2 8817 9553 Mobile: +61 400 761693
Email: ray.fleming@microsoft.com
Company https://www.microsoft.com/en-au/education
Website
Company Microsoft provides services which are used by education customers globally to deliver
Profile teaching and learning to their students online as well as in teaching spaces. The main
services that would be used for international students are already widely licensed and
adopted across Australian tertiary providers and their students.
Potential In the context of international students needing to study online without campus access,
solutions our Teams collaboration and live event platform, and Stream video broadcasting
services provide a way to deliver to students interactively using technology that
teaching staff are likely to be already familiar with, and which support multiple
bandwidth options for students, including very low bandwidth access.
Microsoft has published specific technical and academic guidance on fast deployment
of services, and training of teaching staff, to help rapid adoption and support for
overseas students. This includes guidance for access from China, including advice on
optimal system setup for an Australian education provider, and for students studying
on home internet services within China
Services provided also provide mechanisms to offer access to students whilst retaining
IP protection (for example, to allow students to watch video learning materials offline
with encrypted videos so that students cannot save them for use elsewhere)
Most Australian tertiary providers have already purchased the necessary Microsoft
services and are licensed for all of their staff and students, and typically the challenge
is fast deployment rather than procurement of a solution
Our current advice is based on services run from existing Australian services used by
tertiary institutions, and optimization.
We can also offer services that are setup to run only within China, from China hosted
locations. An example is for Azure cloud services, where we have hosted datacenters
in China, in addition to the Australia datacenters currently used by tertiary providers in
Australia
Guidance for technical setup for Teams, and access from China, is here:
https://aka.ms/TeamsTechGuide
Guidance for rapid academic adoption for Teams is here:
https://aka.ms/TeamsAcademicGuide
Through our Education team, we also have a current statement on access to our
services for students from China
Online Delivery Solution Providers Page 16 of 22Company
Name Moodle
Company Australian based and China based
Location
Solution Technological solutions, Platform provider
Type(s)
Contact Name: Martin Dougiamas
Position: CEO
Telephone: +61415549069 Mobile: +61415549069
Email: martin@moodle.com
Company http://moodle.com/
Website
Company Moodle LMS (Learning Management System) is Moodle’s best-known product,
Profile allowing educators to create a private space online filled with tools for collaborative
learning for K-12, higher education and workplaces.
First released in 2001, the Moodle LMS is now used in every country around the world
by an active community of hundreds of millions of users and is key infrastructure for
over 60% of all higher education institutions worldwide.
Moodle LMS is one of a complete suite of open products, including Moodle Apps (for
offline and mobile use), MoodleCloud (a SaaS hosting platform with 38,000 Moodle
sites), MoodleNet (a new social network for educators), Moodle Educator Certifications
(to teach digital competencies), and Moodle Workplace (a special version of Moodle
LMS focussed on learning in the workplace).
Potential We and our network of Moodle Partners are pleased to engage with anyone
solutions considering extending, or starting, online courses delivered on the Moodle platform.
We are exploring the building of a version of our MoodleCloud *within* China, with free
course hosting, to provide a way for teachers in China to quickly create a full-featured
learning space for their classes using a well-known and open interface.
We are seeking funding and partners globally to support this initiative, and we believe
the system it could be duplicated into other zones that may be heavily affected by
Covid-19 in future.
Online Delivery Solution Providers Page 17 of 22Company
Name Open Learning Global Pty Ltd
Company Australia based
Location
Solution Technological solutions, Platform provider, Learning Design Services
Type(s)
Contact Name: Cherie Diaz
Position: Managing Director, Australia
Telephone: +61 478 330 083
Email cherie@openlearning.com
Company https://www.openlearning.com/
Website
Company OpenLearning is a Sydney-based, ASX-listed, software as a service company that
Profile provides a scalable online learning platform and learning design services to education
providers; and a global marketplace of world-class short courses and online degrees
for learners. Globally, OpenLearning has partnered with 62 education providers
reaching 1.74 million learners through 7,900 courses; including 10,000 unique learners
in mainland China. Through partnerships with top universities and government
agencies in Australia and Southeast Asia, strong network effects, novel
implementation of social constructivist educational theory and an education to
employability pathway, OpenLearning is at the forefront of a new wave of education
delivery.
Potential The OpenLearning solution includes:
solutions 1. Scalable cloud learning platform - hosted in Australia, and accessible in
China, enabling end-to-end online delivery for university degrees, micro-
credentials, short courses and VET.
2. Learning services - learning designers who collaborate with subject matter
experts to redesign courses and upskill staff;
3. Global marketplace - education providers can promote their online courses
or degrees to 1.7m learners worldwide.
OpenLearning’s platform meets the specific needs of Australian education providers:
Downloading course materials (e.g. course readers) – OL enables the delivery of
course materials, project-based learning, and collaboration.
Live streaming broadcasts – OL has an integrated version of BigBlueButton that
allows for broadcasts and virtual classrooms. OL also supports the use of
Microsoft Teams.
Access to pre-recorded audio and video files – OL is able to host audio and video.
Uploading student submissions (assignments etc.) – OL allows students to submit
assignments and captures all data in an outcome-based assessment system and
portfolio.
Participation in discussion boards – OL enables discussion to occur throughout
the course content and activities.
Ability to fully access the platform in China – OL has been accessible in China for
seven years and is hosted on Microsoft Azure and Akamai’s CDN.
Online Delivery Solution Providers Page 18 of 22 IP Protection – partners retain ownership of IP, courses are only accessible to
authorised learners and learner behaviour/time on site is tracked.
OpenLearning stands ready to provide a range of solutions:
1. Deliver accredited courses online;
2. Diversify revenue streams;
3. Diversify sources of international students;
4. Secure the pipeline of international students in 2021; and
5. Foster a positive community of students.
Online Delivery Solution Providers Page 19 of 22Company
Name Tencent
Company China based
Location
Solution Technological solutions
Type(s)
Contact Name: Luhaitao
Position: Account manager
Telephone:1302515150 Mobile:13025151500
Email: happylu@tencent.com
Company https://www.tencent.com/
Website
Company The Tencent education team is committed to using the power of science and
Profile technology, taking connection and social responsibility as the starting point. Through
the technology of mature cloud service platforms, advanced AI and big data, it can
help achieve fair, personalized, and intelligent education goals.
Potential Available services:
solutions Tencent Education team can provide an online learning platform for schools and
educational institutions in Australia. This learning platform can serve teachers and
students around the world and provide administrators and teachers with convenient
management tools. It’s available for students to watch live lessons and view course
materials to participate in interactions.
Solve the problem of interconnection and IP:
This online learning platform is based on Tencent Cloud's 53 Availability Zones around
the world. Among them, Australia's Availability Zone and China's Availability Zone will
be interconnected through dedicated lines to ensure smooth access between Australia
and China. At the same time, Tencent Cloud provides rights management and content
protection capabilities.
Case:
Tencent Education Services has served more than 15,000 schools, 300 provincial and
municipal education management departments, 70,000 educational institutions, and
300 million users.
Online Delivery Solution Providers Page 20 of 22Company
Name Torrens University Australia
Company Australia based
Location
Solution Platform provider, Content provider
Type(s)
Contact Name: Mark Falvo
Position: Vice President International
Telephone:0418807318 Mobile:0418807318
Email: mfalvo@laureate.net.au
Company https://www.torrens.edu.au/
Website
Company With over 16,000 students, Torrens University Australia is Australia’s fastest growing
Profile university, providing graduates with globally oriented skills that are highly sought after
by employers. Torrens University is known for its industry immersive difference and
had a 91% graduate employability rate in 2018. In just five years, Torrens University
has grown into being home to 8,500 international students from over 115 countries,
studying across 14 campuses and online. Torrens University offers a range of career-
focused undergraduate and postgraduate programs in Business, Education,
Hospitality, Design & Creative Technology, Health and more, for study on-campus,
online or a hybrid of both.
Potential A learning platform that is accessible to students based in mainland China.
solutions Subjects are delivered via Chinese Blackboard, with servers based in China. This
is a reliable, tested and stable system.
We can mobilise offshore online at scale, including our live learning platform and
tutor support behind the Chinese firewall.
Subject content is currently live for over 100 fully online degree and masters
programs. All courses can also be readily transferred over to our Chinese
Blackboard teaching platform
All subjects are aligned to AQF, therefore cross credits are available to students
Our partnership with one of China’s top three online education providers provides
us with a system and structure behind the firewall. With access to over 1000
academic staff, we can mobilise this to support the Australian education sector.
MBA subjects and student support services available in both English and
Mandarin for both new and continuing students. Other generic subjects are
currently available to both undergraduate and postgraduate students online, and
additional subjects can be made available on demand.
Campus in Suzhou with capacity and resources to support face-to-face activities in
business and hospitality. This includes bilingual Australian academics with
experience in online offshore delivery.
Proven ongoing relationship with Chinese authorities (inclusion on the Ministry of
Education list endorsement of elite global institutions)
Oldest ongoing educational joint venture between Australia and China
Australian university currently delivering an MBA in Mandarin
Offering the second largest Australian MBA for international students.
Online Delivery Solution Providers Page 21 of 22Company
Name University of Southern Queensland (USQ)
Company Australia based
Location
Solution Content provider
Type(s)
Contact Name: Dr Adam Lam
Position: International Business Manager
Telephone: +61 7 3470 4585 Mobile: +61 417 488 709
Email: adam.lam@usq.edu.au
Company www.usq.edu.au
Website
Company USQ is an Australian pioneer and leader of online course delivery with a successful
Profile history of more than 40 years. All USQ accredited courses delivered online have the
same teaching contents and the same outstanding quality as their on-campus
counterparts. Our online delivery covers most of the disciplines that we offer. Because
USQ has been offering this successful teaching and learning method on an ongoing
basis, we can use our existing well-developed resources, teaching pedagogies,
materials and technologies in response to the current needs of Chinese students. We
can offer this opportunity to those affected Chinese students for S1, 2020.
Potential Although we do not expect the number of students who choose this option will be
solutions large among the over 100,000 Chinese students affected, USQ has the capacity to
take up to 200 in most courses which are not restricted by special facilities (such
as laboratories).
In the past three years alone, Chinese students have studied online at the
University from China in 14 separate USQ degree programs, including Bachelor of
Commerce, Bachelor of Science, and Master of Business Administration.
We do not expect significant difficulties in coping with China’s firewall and IP
protection, since we have been delivering in China successfully, proven be the
numbers above.
USQ online course delivery serves students from all around the world.
Australian providers will need to arrange for their students to be granted credit for
completion of units of USQ online degrees to ensure their studies are recognised
once they commence at their home institution in Australia.
Online Delivery Solution Providers Page 22 of 22You can also read
