On-demand background and probity check overview - WorkPro
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2 welcome. Trusted by Government and thousands of companies, WorkPro is the preferred choice to easily manage and administer background checks.
3 Since 2010, businesses across Australia and New Zealand have relied on WorkPro to deliver affordable background checks, reliable technology, and live support to create a robust and consistent screening program. WorkPro enables business to conveniently curate background and probity checking packages to suit a candidate, role, project or an entire workforce. Take advantage of a suite of local and international checks from a single online platform which easily allows a candidate to complete all of the necessary checks within a few minutes, and rely on the power of WorkPro’s third party integrations to return independently validated data. Utilise WorkPro as a stand-alone background checking service or take advantage of partner integrations to deliver a seamless experience, reduce double-handling of information, and dovetail easily in to a recruitment or HR program for full transparency and informed decision making.
4 One Powerful, Convenient Platform. Access local & global checks on demand, no lock in contracts Fast, official responses from Government databases Order, track & manage requests from one dashboard Easy 3-step application for a great candidate experience Mobile friendly Outsource the administration to WorkPro & meet compliance standards Billing monthly in arrears and volume discount opportunities Schedule periodic re-checks
5 01 02 Criminal History Checks Basic Work Checks — Australian Police Check — Work Rights Check — New Zealand Ministry of Justice Check — Reference Check — Global Sanctions & Watchlist — Address Verification — Working with Children & — Social Media Screening Vunerable People Check — Driver Licence Check — International Police Check — Australian Federal Police Check 03 04 Finance and Business Checks CV Validation Checks — Bankruptcy Check — Qualification Check — Financial Regulatory Check — Employment History Check — Credit Check — Professional Membership — Identity Verification
01 6 Criminal History Checks. Australian Police Check WorkPro offers direct access to the national database that reveals any relevant criminal history information, or disclosable court outcomes. Accredited by the Australian Government, WorkPro offers a simple and consistent 3-step online process to administer checks. — 30-minute turnaround time — The flexibility to choose who pays for the check — The option to outsource the administration of the process to WorkPro with status updates to your dashboard — The option to schedule periodic re-checks New Zealand Ministry of Justice Check WorkPro offers direct access to the Ministry of Justice in NZ database, providing a quick and seamless process to reveal criminal history, combined with the flexibility to choose a check turnaround time that suits the business requirement.
7 Global Sanctions & Watchlist Check A search of global sanctions lists, politically exposed persons (PEP) lists, global terrorist names list and global serious financial criminals list is conducted. This search can assist in compliance with Anti-Money Laundering (AML) and Counter Terrorism Financing (CTF) legislation. Records date back at least 10 years and the Categories for crimes covered in the search: database is updated every 2 hours. Sanction — Extortion updates are monitored 24 hours a day and — Forgery releases occur within 24 hours ensuring that the data that is released is the most current. — Fraud/Embezzlement/Theft — Tax evasion / Tax fraud The search accesses a global compliance — Insider Trading & Market Manipulation database made up of records of information of more than some 1,600,000 individuals and — Money Laundering entities, in around 40 different languages. — Terrorism and Organised Crime Working with Children & Vulnerable People Check The Working with Children Check or Vulnerable People check is a screening process for assessing or re-assessing people who work with or care for children and the most vulnerable in the community to protect them from harm. WorkPro has mapped out each State’s requirements, and designed a simple online workflow that allows employers to request a candidate to apply for or upload a current check. Additionally, receive timely alerts for impending expiries and re-schedule periodic re-checks of the card against the State database in a timeframe that suits the business.
01 8 International Police Check An International Police Check is a database search of recognised police services and courts in the selected country. Availability and scope of results vary between jurisdictions. The final comprehensive report includes a detailed certificate with a full description of disclosable outcomes. For some countries, a police certificate is also provided. International Police Checks can be performed between any dates specified. It is recommended that employers verify criminal history from the past 10 years for all countries that candidates have lived in for periods of over 6 months. Australian Federal Police Check AFP Checks are obtained directly from the Australian Federal Police and will reveal any disclosable court outcomes and pending charges as recorded by all Australian police service databases and in conjunction with spent convictions legislation. AFP Checks are usually required for purposes such as: - Recruiting employees within Federal Government departments - Work-related checks due to legislation or regulations - Individuals who reside in the Australian Capital Territory or Jervis Bay - Industry-specific standards/compliance requirement (eg, Financial Services Industry) - Overseas employment
10 02 Basic Work Checks. Citizenship and Work Rights Check Reference Check A reference check builds a WorkPro’s online service enables qualitative candidate profile to businesses to collect, validate confirm a person’s character and and monitor work rights from one fit for a particular role. dashboard. In partnership with Referoo, WorkPro WorkPro’s online service enables businesses offers businesses the opportunity to take to collect and validate Australian citizenship advantage of the technical capability of the and instantly check, monitor, and automate Referoo platform, seamlessly integrated with re-checks from a single dashboard. WorkPro. — Request and collect citizenship evidence — Simple 2-step process to send a centrally reference check to a candidate — For Australian citizenship, configure the — Automated candidate alert for system to request additional identity outstanding tasks evidence for a strong audit trail — Mobile friendly — For non-Australian citizenship, instantly — Instant status updates check one or hundreds of candidates using our seamless integration with — Convenient payment options the Department of Home Affairs VEVO — Full disclosure report database. — Schedule periodic auto-rechecks — One dashboard to easy manage expiries and auto re-checks — Formal certificate for every check
11 Address Verification Social Media Screening This global search confirms the Social media background checks address details of a candidate and are used to search for objective can attest to a person’s identity. indicators of toxic, illegal or inappropriate behaviour, and This search verifies the candidate’s registered potential discriminatory beliefs address by an electronic search and/or from public internet sources. physical visit. These findings can evidence potential workplace behaviour and cultural fit. By utilising technology to assess public online content within your HR policy parameters and with redacted personal details to minimise liability, Sterling RISQ’s social media background checks can help to protect your reputation and avoid costly bad hires.. Driver Licence Check Driver risk management has become a critical issue for many organisations, with the recognition that it affects your reputation, budgets, profitability and the safety of the community. This national search verification reveals whether an individual’s driving licence is valid, and has accrued any demerit points and/or traffic infringements.
0 12 03 Finance and Business Checks. Bankruptcy Check Financial Regulatory Check An online search of the Insolvency An online search determines if and Trustee Service database a candidate has been banned reveals any bankruptcy records. and disqualified from working in Financial Services. In Australia, Details revealed includes name and Financial Services candidates may address, occupation and business name, be regulated by ASIC or APRA. date declared and discharge date, action type and overall summary. The database is checked online and a fee is charged per search (e.g. for an APRA AND ASIC search, there would be 2 charges). For international candidates or individuals that have worked overseas in Financial Services, a search of the relevant Credit Check country database will be conducted. An online search of an Australian or New Zealand Credit Bureau which reveals the candidate’s bankruptcy, judgements, and summons record. It is NOT a full credit report. The search conducted includes the last 7 years of information.
04 13 CV Validation Checks. Qualification Check Employment History Check A qualification check validates This check involves WorkPro the attainment of an academic contacting the HR or Payroll qualification directly with the Department to verify quantitative Institute and provides a final report details of the candidate’s as part of the verification. This check employment history. is available locally and globally. Details collected include dates of employment, positions held, details of any promotions, last salary, any bonuses, the name of the previous line manager, reason for leaving and eligibility for re-hire. Typically, the employment period able to be sought is up to 7 years. For Directorship or Senior Executives, this may extend beyond 10 years. The verification process is managed via telephone, fax, email or directly with the employer.
14 Professional Membership Specific professional memberships may be essential and/or a key requirement for many roles. Failing to verify this information can result in having unqualified people in positions in which they are unable to perform or having people remunerated incorrectly. Our researchers will verify the type of professional qualification and/or membership held, the currency of the membership and any disciplinary records on file. A specific trade licence is essential and/or a key requirement for many roles. This verification determines if the tradesperson is qualified to conduct the work that he/she has been engaged to do by interogating accredited data sources. Identity Verification The verification of a candidate’s identity underpins all other verification and is fundamental to all roles. To ensure your candidate is who they say they are we will verify their identity using a variety of means from verification of the candidate’s recognised identity card and/or passport or collection and cross referencing of nominated identity documents. Our machine learning capability enables us to do this accurately, quickly and efficiently.
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