OCTOBER 2020 FOR PEOPLE IN EXILE - Paris - Watizat

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OCTOBER 2020 FOR PEOPLE IN EXILE - Paris - Watizat
Watizat, tous droits réservés

                                               Paris

                                THE INFORMATION GUIDE
                                  FOR PEOPLE IN EXILE
                                     OCTOBER 2020
                                EN
Emergency numbers (free)                                                                            TABLE OF CONTENTS
                                                                                                                   Useful addresses                                  Practical advice

                                15    SAMU
                                      If you have serious coronavirus symptoms and difficulty breathing.
                                                                                                                   Arriving in Paris
                                                                                                                   Unaccompanied minors
                                                                                                                                                    page 6
                                                                                                                                                    page 8          Free WIFI                      page 23
                                                                                                                   Free legal aid                   page 10

                                18    FIREMEN
                                      Report a dangerous situation: accidents, fire, sick person...
                                                                                                                   Domiciliation                    page 12
                                                                                                                                                                    Telephone

                                                                                                                                                                    Drinking water
                                                                                                                                                                                                   page 23

                                                                                                                                                                                                   page 23
                                                                                                                   Find a family member             page 12

                                17    POLICE
                                      Call to get help in case of assault
                                                                                                                   French classes
                                                                                                                   Food
                                                                                                                                                    page 12
                                                                                                                                                    page 14
                                                                                                                                                                    If you get arrested            page 24

                                                                                                                                                                    Online information             page 26
                                                                                                                   Showers
                                115 SAMU SOCIAL
                                                                                                                                                    page 15
                                                                                                                                                                    Transportation                 page 28
                                                                                                                   Day shelters                     page 16
                                      Emergency accommodation for one or more nights.
                                                                                                                   Libraries                        page 17         Open a bank account            page 28
                                      Open 24/7 but you may have a call wait time of 2 hours or more. You may
                                      have to call several times. Ask for an interpreter for your own language.    Healthcare                       page 18

                                      HOW TO USE THE GUIDE                                                          Your social rights                              Procedures

                                                                                                                  Financial and housing
                                                                                          Postal address                                                           Asylum and residency permit,
                                                                                                                  benefits                          page 30        what is that?                     page 38
                                PINK squares indicate                                     Email address                                                            First reception                   page 39
                                addresses and information                                                         Healthcare                        page 33        Seeking asylum in France          page 40
                                for unaccompanied minors                                  Hours of operation
                                                                                                                                                                   OFPRA file and interview          page 44
                                (under 18)                                                Telephone number        Employment                        page 34        Appealing the decision (CNDA)     page 48
                                                                                                                                                                   Applying for reconsideration
                                                                                          Metro                                                                    (réexamen)                        page 52
                                                                                                                  Enrolling children in school      page 35
                                THE NEXT PAGE                                                                                                                      If you have been granted
                                                                                                                                                                   refugee status                    page 54
                                shows you how use the guide                                                       Going back to university          page 35        Applying for a residency
                                                                                                                                                                                                     page 56
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                                                                                                                                                                                                               Watizat, tous droits réservés
                                                                                                                                                                   permit

                                                                                                                  Domiciliation                     page 36

                                                                                                                                                 Paris metro map                page 58
5

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                                                                                                                                   USEFUL ADRESSES

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                                You are an unaccompanied minor, you are under 18.

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                                        Arriving in Paris for
                                                                      PINK squares indicate addresses and information for
                                        unaccompanied minors
                                  -18   page 8
                                                                      unaccompanied minors (under 18)

                                You have just arrived in Paris and wish to stay in France                                                  Arriving in Paris      page 6
                                         Arriving in Paris                Legal aid                              Procedures
                                         page 6                           page 10                                page 38
                                                                                                                                           Unaccompanied minors   page 8
                                                                                                                                   -18
                                You are seeking asylum
                                        Legal aid            Housing &                  Claiming                   Appealing the           Free legal aid         page 10
                                        page 10              Financial benefits         asylum                     decision
                                                             page 30                    page 38                    page 48

                                You are in Dublin procedure                                                                                Domiciliation          page 12
                                        Legal aid                If you get arrested                   Dublin procedure
                                        page 10                                                        page 43
                                                                 page 24
                                                                                                                                           Find a family member   page 12
                                You have been granted refugee status or subsidiary protection
                                                                                                                                     abc
                                                                                                                                           French classes         page 12
                                        Legal aid                Access to                   réfugié
                                                                 employment                                 Refugee status
                                        page 10                                                             page 54
                                                                 page 34
                                You don't have papers and wish to remain in France                                                         Food                   page 14
                                        Legal aid                If you get arrested      titre de séjour
                                                                                                            Residency permit
                                        page 10                  page 24                                    page 56                        Showers                page 15
                                You are sick
                                        Healthcare               Access to free
                                                                 health support
                                                                                          titre de séjour   Residency permit
                                                                                                            for healthcare
                                                                                                                                           Day shelters           page 16
                                        page 18
                                                                 page 33                                    page 56

                                You wish to work or go back to University                                                                  Libraries              page 17
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                                                                                                                                                                                 Watizat, tous droits réservés
                                           Access to                              Going back to
                                           employment                             University
                                           page 34                                page 35                                                  Healthcare             page 18
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                                      0              ARRIVING IN PARIS
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                                                                                                                                         Families, couples and
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                                                                                                                                single women
                                   ASYLUM CLAIM Call the Ofii number to get an appointment :
                                                                                                                                Access to accommodation will vary
                                                                                                                                                                                                Your
                                   01 42 500 900                                                                                depending on your family makeup and the                      documents
                                Monday to Friday : 9am-3:30pm                     Take screenshots of calls                     timing of the asylum procedure.
                                When you call, wait for the language options,     you made to the Ofii number with
                                they offer many language options.                 your phone.                                   If you haven’t yet asked for asylum, it will
                                Warning, this phone number is not free.                                                         be difficult for you to get housing. Call the        Keep a copy of all your
                                It costs the price of a local call. A lot of      This will help you prove you tried calling    Ofii number (see blue box to the left) to
                                people are trying to call at the same time :      several times but that you never managed      ask for accommodation during your asylum                  documents
                                there is a very long waiting list and your call   to get an appointment to start your           procedure.
                                will automatically be interrupted after 45        asylum procedure.
                                minutes. Try calling several times.                                                             The Bastille-Henri 4 day centre is                  It is very important to keep
                                                                                                                                specialised for helping families, couples and   photographs and copies of all
                                               Housing                                Single men
                                                                                                                                single women who have only just arrived in
                                                                                                                                Paris.
                                                                                                                                                                                documents and letters in your name
                                                                                                                                                                                that may be given to you while you’re
                                 During your first appointment at the             If you have started your asylum procedure,                                                    staying in France.
                                 Prefecture (see page 40), the OFII should        go to a specialised day centre (see day       ACCUEIL DE JOUR BASTILLE/HENRI 4                Keep those copies in different places (at
                                 offer you housing.                               centres below) in order to go to a CAES and   Families, couples and single women.             a friend’s place or at an organisation)
                                 However, the waiting time can be very long.      get housing.                                  For newcomers only.
                                 You have other solutions to get housing                                                                                                        and online (in your emails...)
                                                                                  If you haven’t yet asked for asylum, you        3 rue des Lesdiguières 75004 Paris
                                 before starting your procedure. These            will be able to get an appointment with the      1 5 8 Bastille
                                 solutions will be different whether you          prefecture when you get to a CAES (without                                                    Remember to do that as soon
                                                                                                                                   Monday to Sunday as from 8:30am
                                 are a single man, a woman, a family or a         having to call the Ofii number).              Get there very early.
                                                                                                                                                                                as you arrive and sort your
                                 couple.                                          If you have already had housing with the                                                      documents by year.
                                 What is a CAES ?                                 Ofii or if you no longer have the right to    Once you have started your asylum
                                                                                  accommodation, you are likely to be denied    procedure:                                      ● They can be useful for your asylum
                                                                                  new housing.                                                                                  procedure or in case of arrest to prove
                                 «Centre d’Accueil et d’Examen des                                                              - Families and pregnant women (over 3           your presence on French territory and allow
                                 Situations»                                      PARIS DAY CENTER 1 Men                        months) who have been registered in Paris       organisations to better understand your
                                                                                    1 boulevard du Palais 75004 Paris           will be housed in a CAFDA. Ask the CAFDA        situation.
                                 A CAES is a transit centre for single men.          4 Cité                                     for accommodation.
                                                                                    Monday to Friday : 9am - 4pm                                                                ● Those proofs of presence in France will
                                 There are 6 CAES in Ile-de-France: Paris                                                                                                       be mandatory if you request a resident
                                 (75), Ris-Orangis (91), Nanterre (92),             Come early to register to a transit         - Couples and single women will be
                                 Cergy (95) and Vaux-le-Pénil (77).               centre (CAES)                                 housed in a SPADA (reception centre for         permit.
                                                                                                                                asylum seekers). Ask the SPADA and the
                                  If you haven’t yet asked for asylum or if                                                     local Ofii for accommodation.                   Exemples : your income declarations
                                 you have only just started your asylum           PARIS DAY CENTER SUD AUSTERLITZ
                                                                                  Men                                                                                           (taxes), medical prescriptions, social security
                                 procedure, you will be transferred from
                                                                                  You can get help there to call OFII                                                           certificate, phone and electricity bills, Pass
                                 the CAES to housing (which will usually be
                                 outside of Paris).                               number.                                                                                       Navigo, proof of domiciliation, payrolls,
                                                                                    24 quai d'Austerlitz 75013 Paris                                                            French classes inscriptions and diplomas,
                                 If you refuse that accommodation, you
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                                                                                                                                                                                                                                  Watizat, tous droits réservés
                                                                                     6 Quai de la Gare                                                                          various letters...
                                 risk losing your right to accommodation             5 10 Gare d'Austerlitz
                                 as well as you financial help (ADA).               Monday to Friday : 9am - 4pm
                                 You cannot directly go to a CAES by                Come early to register to a transit                                                               The CAMSCANNER app can help you
                                 yourself.                                        centre (CAES)                                                                                 scan your documents.
8                                                                                                                                                                                                   9
                                                      UNACCOMPANIED

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                                                      MINORS (under 18)

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                                                                                                              -18
                                1. Obtain care from Child                        3.    Evaluation Interview                     4. In case of refusal                        5. Asylum Application for
                                Welfare Services: l’Aide                                                                                                                     minors
                                Sociale à l’Enfance (ASE)                        To prove you are minor (under 18 years of      You can request a 2nd evaluation
                                                                                 age) you will need to go to an evaluation      from a juvenile judge with the help
                                                                                                                                of organisations (Adjie) or lawyers          Asking to be recognized as a minor and
                                The French State is legally obliged to protect   centre. To do this, you can go to the police
                                and to take charge of children under 18 in       who will take you to an evaluation centre,     (Antenne des Mineurs) : see below            taken in by social services (ASE) does not
                                French territoy without a legal guardian         or go there directly yourself.                                                              prevent you from seeking asylum.
                                (through the Child Welfare Services)             You should get your 1st interview quickly
                                First, the State has to acknowledge your         and and you will possibly be provided                                                       It is the same procedure as for adults.
                                minor status. The recognition procedure          accommodation while you wait for your          ANTENNE DES MINEURS (FREE)                   You have to be represented by an ad hoc
                                takes time and there are several steps           2nd interview.                                 Lawyers for unaccompanied minors who         administrator (AAH) to help you with your
                                involved in confirming your age.                                                                received a refusal of minority recognition
                                                                                                                                                                             request. This administrator will represent
                                                                                 Your 2nd interview will take longer and          29-45 Avenue de la Porte de Clichy
                                2. When you arrive in                            you will be asked about your identity,         75017 Paris                                  you and help you with the procedure.
                                Paris, go to one of these 3                      country, family, story, education and about       13 Porte de Clichy
                                                                                                                                    01 42 36 34 87                           WARNING : The AAH doesn’t necessarily
                                                                                 your journey to France.
                                evaluation centres :                                                                               Monday to Friday 2pm-5pm and              have good knowledge of asylum procedures:
                                No need to make an appointment : contact         You will receive an answer a few days          Tuesday and Friday 9:30am-12:30              you have to ask help from specialized
                                organisations and distribution spots who         after the 2nd interview. If they refuse your                                                organizations.
                                help unaccompanied foreign minors (Paris         minor status, they must give you a refusal     ADJIE
                                d’Exil, MSF, les Midi du Mie )                   attestation indicating the reasons for said    Legal assistance for unaccompanied
                                                                                 refusal.                                       minors
                                                                                                                                  49 ter avenue de Flandre 75019 Paris       Important : Children under 18 can’t get the
                                DEMIE                                                                                               7 Riquet                                 allocation for asylum seekers (ADA).
                                In Paris                                         It is very important to keep                                                                Only the social services (ASE) can host
                                                                                                                                  contact@adjie.fr
                                   5 Rue du Moulin Joly 75011 Paris              that document for the next                        Monday 6pm and Saturday 10am              foreign children under 18, so you can’t
                                    2 Couronnes    01 58 30 14 50                procedure!                                     Arrive 2 hours before opening time to put    be housed in accommodation centers for
                                   Monday-Friday 8:30am-5pm                                                                     your name on the list
                                Get there very early.                                                                                                                        adults.

                                PEMIE                                                                                           During the legal appeal procedure, you
                                In Bobigny                                                                                      won’t be taken care of by the State : it
                                   1-15 rue Benoît Frachon 93000 Bobigny                                                        will be difficult finding accommodation.
                                      Libération 01 82 46 81 42                                                                 Keep close to organisations and
                                   Monday to Friday 9am-12:30 and                                                               distribution spots who help
                                1:30pm-5pm. Closed Thursday afternoons                                                          unaccompanied foreign minors.

                                PEOMIE                                                                                          Doctors Without Borders (Médecins
                                In Créteil (Val-de-Marne)                                                                       Sans Frontières, MSF) provide a daycare
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                                                                                                                                                                                                                               Watizat, tous droits réservés
                                   6 rue Albert Einstein 94000 Créteil                                                          centre reserved for minors. It offers
                                    8 Créteil-l’Echat   01 42 07 09 02                                                          orientation, psychological follow-up, and
                                   Monday to Friday 9:30am -5:30pm                                                              long-term shelters (see page 16).
                                Get there very early.
10                                                  ●●    PERMANENCE POUR LES
                                                                                                                          ●●                                              ●    CLINIQUE JURIDIQUE                     11

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                                                                            ( ADDE, ATMF, Dom’asile, ELENA,               Information and advice on asylum claim          your story (récit). Help for CNDA appeal
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                                                                                                                          and Dublin procedure.

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                                                                            GISTI, La Cimade )                                                                              Espace solidarité Ramey - Secours
                                                                            OQTF appeal, CNDA appeal, Dublin appeal,        218 rue du Faubourg Saint-Martin              populaire : 6 passage Ramey 75018 Paris
                                                                                                                          75010 Paris
                                            FREE LEGAL                      CMA appeal, information on prefecture                                                             4 12 Marcadet Poissonniers
                                                                                                                             7 Louis Blanc
                                                                            appointments .                                                                                   Saturday 3rd and 17th, 31st October
                                               HELP
                                                                                                                             4 5 7 Gare de l’Est
                                                                            In French, English, Arabic, Pashto and Dari                                                   10am-11am With appointment only.
                                                                               10 rue Affre 75018 Paris                      Monday to Friday 9:30am-12:30
                                                                                                                                                                          To make an appointment online :
                                                                                2 La Chapelle
                                                                                                                            01 76 62 12 47
                                                                                                                            lekiosque@emmaus.asso.fr                      www.bit.ly/2uH2mJS
                                                                               With appointment : 09 80 80 90 76
                                Help and advice for your procedures
                                depending on your situation :
                                                                            Call on Wednesday and Friday from 2pm to
                                                                            4pm to make an appointment                    ●●      CEDRE                                   ●  ASSOCIATION ASILE
                                                                                                                                                                          Help for your Ofpra interview and
                                                                                                                           23 boulevard de la Commanderie
                                ● ASYLUM PROCEDURE                          ●●●       BUS DE LA SOLIDARITÉ
                                                                                                                          75019 Paris     7   Porte de la Villette
                                                                                                                                                                          writing your story (récit), help for
                                                                                                                                                                          CNDA appeal, allocation and social

                                ● DUBLIN PROCEDURE                          For asylum procedure and foreigners'
                                                                            rights
                                                                                                                          Individual information on your rights
                                                                                                                             Monday, Tuesday and Thursday from
                                                                                                                                                                          security problems. No Dublin appeal or
                                                                                                                                                                          “réexamen”

                                ● REFUGEES                                                                                9am to 11am                                        Call or write for an appointment :
                                                                               5 avenue de la Porte d'Aubervilliers
                                                                                                                                                                          Monday to Friday 10am-5pm
                                                                            75018 Paris                                   Information on asylum procedures first
                                ● OTHER RESIDENCIAL PERMITS
                                                                                                                                                                            07 67 04 43 83
                                                                                  Porte d'Aubervilliers                   steps                                             contact@asile-en-france.org
                                                                               On Friday 16th, 23rd and 30th of October      Monday and Tuesday at 9am
                                See page 37 for more information
                                                                            from 2pm to 5pm
                                                                                                                          Group information on Dublin procedure           ●58FASTI
                                about procedures.
                                                                            ●●    ACAT
                                                                            Asylum claim and family reunification
                                                                                                                            Thursday at 9am                                   rue des Amandiers 75020 Paris
                                                                                                                                                                             Ménilmontant
                                                                                                                                                                             2

                                UNACCOMPAGNIED MINORS
                                                                            Call to make an appointment on these
                                                                            days:
                                                                                                                          ●●   LDH 18/19 - AMNESTY
                                                                                                                          INTERNATIONAL MONTMARTRE
                                                                                                                                                                            Monday and Thursday 2pm-5pm

                                See pages 8-9 to get free legal help for        Monday and Thursday 10am - 5pm               Centre social et culturel Rosa Parks
                                unaccompagnied minors.                         01 40 40 74 08                             219 Boulevard Macdonald 75019 Paris
                                                                              asile@acatfrance.fr                           E       Rosa Parks
                                                                                                                            Tuesday 2pm-6pm, with appointment
                                                                                                                                                                                         LGBT+
                                                                                                                                                                           (Lesbians, gays, bisexuals, transgenders)
                                                                            BAAM                                          only : 07 51 51 29 25

                                ●●●      CIMADE BATIGNOLLES
                                                                              8 rue Duchefdelaville 75013 Paris
                                                                               6 Chevaleret
                                                                                                                            permanence18@ouvaton.org                      ●    BAAM PERMANENCE LGBT
                                                                                                                                                                          Help for your Ofpra interview and
                                 46 boulevard des Batignolles 75017 Paris
                                    2 Rome
                                                                               14     Bibliothèque François Mitterrand    ● CAPI                                          writing your story (récit), help for CNDA
                                Call to make an appointment :
                                  01 40 08 05 34
                                                                            ●●    Information and legal advice about
                                                                            asylum and Dublin procedure
                                                                                                                          FRANCE TERRE D’ASILE (FAMI)
                                                                                                                          Café des réfugiés : information, orientation,
                                                                                                                                                                          appeal. No Dublin appeal or “réexamen”
                                                                                                                                                                            8 rue Duchefdelaville 75013 Paris
                                                                                                                                                                             6 Chevaleret
                                                                                                                          civil and social rights.
                                    Monday from 2:30pm to 5:30pm              Wednesday 5pm-8pm, without                     69-71 rue Archereau 75019 Paris                 14     Bibliothèque François
                                Wednesday from 9:30am to 12:30              appointment                                       7 Crimée       E     Rosa Parks             Mitterrand

                                ●●●      CIMADE LUXEMBOURG                  ●●    OFPRA file, CNDA hearing
                                                                            preparation, reconsideration (réexamen)
                                                                                                                             01 53 06 67 22
                                                                                                                             Monday to Thursday 9am-12
                                                                                                                                                                             Tuesday 6pm-8pm
                                                                                                                                                                            baam.lgbt@gmail.com
                                 11 rue Jean Bart 75006 Paris
                                    4 Saint-Sulpice
                                   B Luxembourg
                                                      12 Rennes
                                                                              Friday only with appointment :
                                                                                 07 66 32 59 30                           ●●KÂLÎ                                          ●   ARDHIS
                                                                                                                                                                          Assocation for the recognition of the
                                                                            ●
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                                                                                                                                                                                                                          Watizat, tous droits réservés
                                Call to make an appointment :                  For undocumented people and resident       Only for women and their children               immigration and residencial rights for
                                   01 42 22 75 77                           permits with or without appointment :           57 rue Etienne Marcel 93100 Montreuil         LGBT+. Legal advice by email or leave a
                                                                                                                             9 Robespierre
                                   Tuesday to Thursday from 10am to 3pm       Sunday from 4pm to 6pm                                                                      voice message:
                                                                                07 66 77 90 29                              association.kali@gmail.com                      contact@ardhis.org
                                                                              baam.sejour@gmail.com                         Thursdays 6:30pm-8pm                            09 72 47 19 55
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                                                                                            FRENCH
                                   DOMICILIATION                                            CLASSES
                                The process of 'domiciliation' is when you
                                are provided a mailing address. You will be
                                able to pick up your administrative mail at     Without registration
                                this location, but it is not a place to live.
                                For more information see page 36.
                                                                                STALINGRAD CLASS
                                         Associative                              Place de la Rotonde 75019 Paris

                                        domiciliation                           On the stairs, next to the fountain
                                                                                   2 Stalingrad

                                For people who can not be registered by           Monday to Sunday 6:30pm-7:30pm
                                SPADA (see page 36) or by the Ville de Paris
                                (see above)
                                                                                SAINT-BERNARD CHURCH
                                CEDRE                                             6 rue Saint-Luc 75018 Paris
                                                                                   2 4 Barbès-Rochechouart
                                For people with refugee status and
                                undocumented people (sans-papiers).             Beginners and A2
                                                                                   Saturday and Sunday at 10am and
                                  23 boulevard de la commanderie
                                                                                11:45am
                                75019 Paris    7 Porte de la Villette
                                   Monday, Tuesday and Thursday from
                                9am
                                                                                MÉDIATHÈQUE FRANÇOISE SAGAN
                                                                                  8 rue Léon Schwartzenberg 75010 Paris
                                                                                   4 5 7 Gare de l’Est
                                                                                  Tuesday and Thursday : 10am-12

                                                                                BPI - BIBLIOTHÈQUE PUBLIQUE
                                         RESTORING                              D’INFORMATION
                                                                                   Centre Pompidou, entrance rue
                                        FAMILY LINKS                            Beaubourg , On the second floor of the
                                                                                library   11 Rambuteau 11 1 Hôtel de Ville

                                LA CROIX ROUGE - FAMILY LINKS                   Space for self-study in French :
                                For those who need help finding a lost              Monday, Wednesday, Thursday, Friday :
                                family member due to conflict, a natural        12-10pm
                                disaster, or migration.                         Saturday, Sunday and holidays : 11am-10pm
                                  07 77 46 62 40
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                                                                                                                                        Watizat, tous droits réservés
                                   rlf.dt75@croix-rouge.fr                      Conversation workshops :
                                https://bit.ly/2RUwEWc                          Free and without registration, arrive 20
                                                                                minutes before.
                                This is a free service. All personal details       Friday 2pm, 4pm and 6pm
                                will be kept confidential.
14                                                                                                                                                                                          15
                                                                                             Dinner

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                                                                                                                                       SHOWERS

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                                                                                                                                                                        BAINS-DOUCHES MEAUX
                                             FOOD                              RESTOS DU COEUR / L’UN EST
                                                                               L’AUTRE / LA CHORBA
                                                                                                                                                                        Accessible to disabled people
                                                                                                                                                                          18 rue de Meaux 75019 Paris
                                                                                                                                                                           2 Colonel Fabien
                                                                                 15 avenue Porte de la Villette 75019 Paris   FREE
                                            Breakfast                             7 Porte de la Villette
                                                                                                                              Individual shower cubicles
                                                                                                                                                                           Monday to Saturday : 7:30am-1pm
                                                                                                                                                                        Sunday 8am-12
                                                                                 Monday to Sunday 6pm-8pm                     Bring your own towel and soap             Closed on Wednesday
                                UNACCOMPANIED MINORS
                                                                               SOLIDARITÉ MIGRANTS WILSON
                                LES MIDIS DU M.I.E                               Porte d'Aubervilliers 75019 Paris                                                      BAINS-DOUCHES DES HAIES
                                   In front of the DEMIE :                          Porte d’Aubervilliers                     LA MAISON DU PARTAGE                        27 rue des Haies 75020 Paris
                                5 rue du Moulin Joly 75011 Paris                 Tuesday 8pm                                  Come the day before to make an               9 Buzenval
                                    2 Couronnes                                                                               appointment.                                Tuesday to Saturday 7:30am-12:30
                                    Monday to Friday at 10am-12                LE GANG DE LA POPOTE                           Soap, shampoo, towels, and razors         Sunday 8am-12:30
                                                                                 Place Pajol 75018 Paris                      provided. Breakfast included.
                                P’TIT DEJ’ SOLIDAIRES                             2    B La Chapelle                             32 rue Bouret 75019 Paris              BAINS-DOUCHES OBERKAMPF
                                                                                                                                  7 BIS Bolivar 2 5 7 BIS Jaurès
                                   Eole Garden 75019 Paris                       Wednesday 7:45pm                                                                       Accessible to disabled people
                                Entrance at the intersection of rue                                                              Monday to Friday 9am-12:30               42 rue Oberkampf 75011 Paris
                                d’Aubervilliers and rue du Département         LA MARAUDE                                     Also on Sunday 11th and 25th of October      5 Oberkampf
                                    2 5 Stalingrad                                                                                                                         Monday to Saturday 7:30am-12:30
                                                                                 Cap 18 - 189 Rue d'Aubervilliers 75018
                                   Monday to Sunday around 8:30am              Paris                                          BAINS-DOUCHES PYRÉNÉES                    Sunday 8am-12
                                                                                  E Rosa Parks                                  296 rue des Pyrénées 75020 Paris        Closed on Thursday
                                                                                                                                 3 Gambetta
                                L'ARMÉE DU SALUT                                     Porte d’Aubervilliers
                                   Rue Bréchet on the corner of Avenue de         Sunday 8pm                                     Monday to Saturday 7:30am-12:30        BAINS-DOUCHES LES DEUX PONTS
                                la Porte de Saint-Ouen 75017 Paris                                                            Sunday 8am-12                               8 rue des deux ponts 75004 Paris
                                    13 Porte de Saint-Ouen                     UNE CHORBA POUR TOUS                           Closed on Wednesday                          7 Pont-Marie

                                       Porte de Saint-Ouen                       Exit of Jaurès metro station                                                             Tuesday to Saturday 12 -5pm
                                    Monday to Sunday from 9:30 am                 2 5 Jaurès                                  BAINS-DOUCHES LES AMIRAUX
                                                                                 Monday to Friday 5pm                           6 rue Hermann-Lachapelle 75018 Paris    BAINS-DOUCHES CHARENTON
                                                                                                                                 4 Simplon
                                                                                                                                                                          188 rue de Charenton 75012 Paris
                                                                               RESTOS DU COEUR                                  Tuesday to Saturday 12 -6pm                8 Montgallet
                                              Lunch                            ● Rosa Parks                                   BAINS-DOUCHES ROUVET
                                                                                                                                                                          Tuesday to Sunday 7:30am-12:30

                                UNACCOMPAGNIED MINORS                            Cap 18 - 189 rue d'Aubervilliers               1 rue Rouvet 75019 Paris
                                                                               75018 Paris                                       7 Corentin Cariou
                                LES MIDIS DU M.I.E                                E Rosa Parks                                  Tuesday to Sunday 7:30am -12:30
                                  Jardin 38 rue Pali-Kao 75020 Paris              12 Porte de la Chapelle
                                   2 Couronnes
                                                                                     Porte d’Aubervilliers                    BAINS-DOUCHES PETITOT
                                Football and ping-pong                            Tuesday to Friday 7pm
                                   Thursday to Sunday at 12                                                                     1 rue Petitot 75019 Paris
                                                                                                                                 11 Place des Fêtes
                                                                               ● Gare de l’Est                                  Tuesday to Saturday 12 -6pm
                                                                                 1 avenue de Verdun 75010 Paris
                                RESTOS DU COEUR / L’UN EST                        4 5 7 Gare de l’Est
Watizat, tous droits réservés

                                                                                                                                                                                                                        Watizat, tous droits réservés
                                L’AUTRE                                           Monday, Wednesday, Friday 8pm
                                  15 avenue Porte de la Villette 75019 Paris   Sunday 7:30pm
                                   7 Porte de la Villette
                                  Monday to Sunday at 11am
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                                                                                   32 rue Bouret 75019 Paris
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                                                                                    2 5 7 BIS Jaurès
                                                                                   Monday to Friday 9am-12:30 and 2pm-
                                         DAY CENTRES                            4:30pm
                                                                                Also on Sunday 11th and 25th of October              LIBRARIES
                                FREE
                                Places to rest and access different types of        ADSF
                                support, depending on the centre, such as:      Women's health shelter
                                hot drinks, phone charging, wifi, advice,        18 rue Bernard Dimey 75018 Paris                                                    BIBLIOTHÈQUE VACLAV HAVEL
                                etc.
                                                                                  13 Porte de Saint Ouen
                                                                                                                             FREE                                      26 esplanade Nathalie Sarraute
                                                                                  Monday to Friday 9:30am-5:30pm             Access to books, computers, internet,   75018 Paris
                                                                                                                                                                        12 Marx Dormoy
                                                                                                                             WIFI, electric plugs to charge your
                                          SHOWER                                                                             phone...
                                                                                                                                                                         2 La Chapelle

                                                                                         HALTE FEMMES                        There may also be access to help with      Tuesday, Thursday, Friday 1pm-7pm
                                          Spots limited                                                                                                              Wednesday 10am-7pm
                                                                                Women only                                   legal paperwork or French classes.
                                                                                                                                                                     Saturday 10am-6pm
                                                                                   16-18 passage Raguinot 75012 Paris
                                           LAUNDRY                                  1 14 Gare de Lyon

                                           To wash your clothes                    Monday to Sunday 9am-4pm
                                                                                                                                                                     MÉDIATHÈQUE FRANCOISE SAGAN
                                                                                Closed on Saturday                           BIBLIOTHÈQUE GOUTTE D’OR
                                                                                                                                                                       8 rue Léon Schwartzenberg 75010 Paris
                                                                                                                               2 rue Fleury 75018 Paris
                                    PARIS DAY CENTER 1 Men                                                                      4 Barbès-Rochechouart
                                                                                                                                                                        4 5 7 Gare de l’Est
                                  1 boulevard du Palais 75004 Paris                                                                                                     Tuesday to Friday 1pm-7pm
                                                                                                                                Tuesday to Friday 2pm-7pm
                                   4 Cité                                                ESI GEORGETTE AGUTTE                Saturday 11am-6pm
                                                                                                                                                                     Saturday 10am-6pm
                                   Monday to Friday : 9am - 4pm                 Women only
                                   Come early to register to a transit centre      9-11 rue Georgette Agutte 75018 Paris
                                (CAES)                                             13 Guy Moquet                                                                     MÉDIATHÈQUE DON QUICHOTTE
                                                                                                                             BIBLIOTHÈQUE CLAUDE LÉVI-
                                                                                   Tuesday to Saturday 9:30am-4:30pm                                                   120 avenue du président Wilson 93210
                                PARIS SUD AUSTERLITZ Men                        Closed on Thursday morning                   STRAUSS
                                                                                                                                                                     Saint-Denis
                                You can call the OFII number there.             Closed on the 22nd of October                  41 avenue de Flandres 75019 Paris        12 Front Populaire
                                  24 quai d'Austerlitz 75013 Paris                                                               7 Riquet
                                                                                                                                                                        Tuesday 3pm-8pm
                                   6 Quai de la Gare                                                                            Tuesday to Friday 1pm-7pm
                                                                                         MAISON DANS LA RUE                                                          Wednesday and Friday 1pm-6pm
                                   5 10 Gare d'Austerlitz                                                                    Saturday 10am-6pm
                                                                                  18 rue Picpus 75012 Paris                                                          Thursday 3pm-6pm
                                   Monday to Friday : 9am - 4pm                                                                                                      Saturday 10am-6pm
                                                                                   1 2 6 9 Nation
                                   Come early to register to a transit centre
                                (CAES)                                            01 40 02 09 88                             BIBLIOTHÈQUE DES SCIENCES ET
                                                                                   Monday to Friday 8am-12 and 2pm-5pm       DE L’INDUSTRIE
                                                                                Closed on Wednesday morning                    Cité des sciences et de l’industrie
                                                                                                                                                                     BIBLIOTHÈQUE HERGÉ
                                                                                                                                                                        2 rue du Département 75019 Paris
                                   ESI BICHAT                                                                                30 avenue Corentin-Cariou 75019 Paris       2 5 7 Stalingrad
                                  35 rue Bichat 75010 Paris                                                                      7 Porte de la Villette
                                   11 Goncourt                                  CENTRE D’ACCUEIL DE JOUR POUR                   Tuesday to Sunday 12-6:45pm
                                                                                                                                                                        Tuesday, Thursday, Friday 1pm-6:30pm
                                                                                MINEURS (MSF)                                                                        Wednesday 2pm-6pm
                                   Monday to Friday 7am-12 and 1pm-4pm                                                                                               Saturday 10am-6pm
                                Saturday 9am-12 and 1pm-5pm                     Only for minors with refusal notification
                                Closed on Wednesday afternoon                   from an evaluation centre. Come early
Watizat, tous droits réservés

                                                                                                                                                                                                                   Watizat, tous droits réservés
                                                                                   101 bis avenue Jean Lolive 93500 Pantin
                                                                                    5 Église de Pantin / Hoche
                                    ESI AGORA                                      Monday to Friday 9am-1pm and 2pm-
                                  32 rue des Bourdonnais 75001 Paris            5pm.
                                   1 4 7 11 14 /   B Châtelet
                                                                                Closed on Wednesday afternoon
                                  Monday to Friday 9am-12
18                                                     LE BUS SOCIAL DENTAIRE                                                                                                                19
                                                                                                                                  PASS (hospitals)

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                                                                               Emergency dental care.
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                                                                               For adults only. Identity card needed
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                                                                               (passport, ID card, resident card,                                                        HÔPITAL SAINT-ANTOINE
                                                                               récépissé)                                     Free medical consultation and social       No appointment necessary - starting at 16
                                                                                                                              services. No health insurance needed,
                                            Medical                              06 80 00 94 21
                                                                               www.busdentaire.fr                             arrive very early.
                                                                                                                                                                         years of age.
                                                                                                                                                                         Ask for "Polyclinique Baudelaire"
                                         organisations                           Samu Social, 35 avenue Courteline 75012
                                                                                                                              ● It can help to be accompanied by a
                                                                                                                              French speaker                               184 rue du Faubourg Saint-Antoine 75012
                                                                               Paris  1 Saint-Mandé                                                                      Paris
                                COMEDE                                                                                        ●The translation website Traducmed            8 Faidherbe - Chaligny
                                                                                  Monday to Wednesday 9am and 1pm
                                Accessible to everyone, regardless of legal                                                   (39 languages) may be very useful for         2 Nation
                                status. Medical and follow-up consultations,     Médecins du Monde, 8/10 rue des Blés         medical appointments :                        Monday to Friday : 9:30am-4pm
                                gynecological visits, educational therapy,     93210 La Plaine St Denis                       www.traducmed.fr                           Go there early
                                vaccinations, socio-judicial, mental health      12 Front Populaire                                                                        01 49 28 29 50
                                services, and ostheopathic consultations.        Thursday 9am                                 HÔTEL-DIEU
                                ● Access to an interpreter
                                ● First meeting without appointment                                                           No appointment necessary
                                                                               MÉDECINS DU MONDE (CAOA)
                                                                               Orientation and help centre
                                                                                                                                 1 place du Parvis Notre-Dame            CENTRE HOSPITALIER DE SAINT-
                                Medical-psycho-social consultation                15 bd de Picpus 75012 Paris                 75004 Paris                                DENIS
                                for unaccompanied minors without                   6 Bel Air                                      4 /     B Saint Michel or Cité         General medical and dental consultations
                                appointment.                                      01 43 14 81 81                                  Monday to Friday. Come at 7am             2 rue du Dr Pierre Delafontaine 93200
                                                                               Medical-psycho-social consultation with        If you don't have social security (PUMA)   Saint-Denis
                                  Hôpital Bicêtre - 78 avenue du Général       appointment only.                              Go to the hospital social service             13 Basilique de Saint-Denis
                                Leclerc 94270 Le Kremlin-Bicêtre               Call to make an appointment on these              Social services :                         01 42 35 60 00 (Medical consultation)
                                   7 Le Kremlin-Bicêtre
                                                                               days : Monday, Tuesday, Thursday and           01 42 34 88 98 - 01 42 34 80 77              01 42 35 61 21 - 01 42 35 60 25 (Social
                                Access: Second floor, Room 60, Brown section   Friday from 9:30 am to 12:30                                                              Service)
                                   Monday to Friday 8:30am-5:30pm.                                                                                                          Emergencies : 24/7 - Everyday at all
                                Thursday 1pm-5:30pm                                                                           HÔPITAL BICHAT - CLAUDE-
                                                                                                                              BERNARD                                    time
                                                                                                                                                                            Monday to Friday 8:30am-4pm
                                MEDECINS SANS FRONTIERES
                                For minors declined after minority
                                                                                          Telephone                           Emergencies only - Without
                                                                                                                              appointment
                                evaluation. Only with refusal notification                 help line                            46 rue Henri-Huchard 75018 Paris
                                                                                                                                 13 Porte de Saint-Ouen
                                                                                                                                                                          Unaccompanied
                                Medical orientation and psychological help
                                  101 bis avenue Jean Lolive 93500 Pantin
                                   5 Eglise de Pantin or Hoche
                                                                               MÉDECINS DU MONDE
                                                                               Call to talk about health problems to a
                                                                                                                                01 40 25 80 80                            minors (under 18)
                                                                                                                                24/7- Make an appointment if needed
                                   Monday to Friday 9am-12 and 2pm-5pm.        doctor and ask about the health insurance      and with doctor’s advice.
                                Closed on Wednesday afternoon                  (AME, PUMA, CSS). Translation available.                                                  HÔPITAL ROBERT-DEBRÉ
                                                                                   Monday, Tuesday, Thursday and Friday                                                  Medical consultations for minors and
                                HEALTH WATCH                                   9:30 to 12:30                                  HÔPITAL SAINT-LOUIS                        pregnant women
                                MÉDECINS DU MONDE                                 01 43 14 81 81                              General medical and dermatology            No appointment needed
                                Doctors with Arabic, Pachto and Dari                                                          consultation for adults.                   Entrance by green area (point vert)
                                interpreters for homeless people.              CIMADE - COMEDE                                No appointment needed. Come at               48 boulevard Sérurier 75019 Paris
                                   Place de l'Ecluse (under the bridge)        Assistance and expertise concerning            6:30am                                        7   Pré Saint-Gervais
                                                                                                                                                                              BIS

                                   13 Saint-Denis Porte de Paris               residency rights based on medical reasons.       1 avenue Claude-Vellefaux 75010 Paris      01 40 03 24 94
                                                                               Access to health care services and to social
Watizat, tous droits réservés

                                                                                                                                                                                                                          Watizat, tous droits réservés
                                                                                                                                  2 Colonel Fabien
                                   Monday and Wednesday 1:30pm-5pm                                                                                                          Monday to Friday 9am -12 and 2pm-
                                                                               benefits for foreigners living in Ile-de-        It's possible to call to make an
                                  Jardin Anaïs-Nin 75019 Paris                 France.                                                                                   4pm
                                                                                                                              appointment : 01 42 49 91 30               Closed on Tuesday morning and
                                   E Rosa Parks /      Porte d’Aubervilliers      01 43 52 69 55
                                   Friday 1:30pm-5pm                              Wednesday 9:30am-12:30 and                                                             Wednesday afternoon
                                                                               3pm-5:30pm and Friday 9:30am-12:30
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                                                  Coronavirus • What you need to know • 1                         Coronavirus • What you need to know • 1

                                             What is the Coronavirus?                                     How does a person catch
                                                                                                          the Coronavirus?

                                               The coronavirus is a virus. It has produced
                                               a new illness called Covid-19.                                 This virus can be found in spit, saliva,
                                                                                                              on hands and objects touched by
                                     + 38°                                                                    people who have the coronavirus.

                                               Most of the time, this illness causes:
                                               a cough, fever, difficulty breathing.                          A person can catch it quite easily when
                                                                                                              they are near an infected person who is
                                                                                                              speaking or coughing, or when they touch

                                                                                                                                                                           Anglais
                                                                                                              objects that have come into contact

                                                                                                                                                                       Santé publique France - 23 mars 2020 - Réf. W-1000-001-2003
                                               More often than not, this illness is not very                  with saliva.
                                               serious and people get better quite easily.

                                                                                                              Attention: a person can have the
                                                                                                              coronavirus without showing any
                                               But sometimes, it can be serious. Especially                   symptoms. However, a person can still
                                               for elderly people over the age of 70 years                    transmit the virus. That is the reason
                                               old and those who are already suffering from                   why everyone needs to stay far away
                                               an illness. For example: diabetes, respiratory                 from other people, even if they feel fine.
                                               problems, kidney disease, cancer, HIV, etc.

                                                                                                Do you have questions about the Coronavirus?
Watizat, tous droits réservés

                                                                                                                                                                                                                                          Watizat, tous droits réservés
                                                                                                       gouvernement.fr/info-coronavirus           0 800 130 000
                                                                                                                                                       (toll-free)

                                               For the moment, there is no treatment
                                               or vaccine for Covid-19.                           Or contact a healthcare professional or an organization
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                                                                                                                                         TELEPHONE

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                                         PRACTICAL                                                     WIFI

                                         ADVICE                                                                                  Where to buy a
                                                                            You can access free wifi for up to 2 hours in
                                                                            most public places in Paris. Here is how:

                                                                            1.    Choose the network named PARIS_WI-
                                                                                                                                    phone
                                                                            FI_
                                                                                                                            You can buy a mobile phone for 10€ in big
                                                                            (usually followed by a number)                  shops like FNAC or in shops next to the
                                                                                                                            subway station La Chapelle.

                                         Free WIFI                page 23
                                                                            2. Open your browser; a form will appear
                                                                            that you have to fill in
                                                                                                                                  Charging your
                                                                            You can renew the process to benefit for two             phone
                                         Telephone                page 23   more hours.
                                                                                                                            ● Every bus stop in Paris has a USB plug,
                                                                                                                            on the side of the light panels, where the
                                                                                                                            maps are.
                                                                            Fast food restaurants usually have free         ● Train stations have free access plugs.
                                         Drinking Water           page 23   wifi that you can access from the outside.      ● You can also go to a day shelter or a
                                                                            (McDonald’s, KFC, Burger King...).              library to charge your phone

                                         If you are arrested      page 24   BE CAREFUL !
                                                                                                                             DRINKING
                                 @
                                                                            In Train Station (especially Gare de l’Est
                                                                            and Gare du Nord) there is a heavy police
                                                                            presence. Identity checks are frequent.
                                                                                                                              WATER
                                         Online information       page 26   Always have your documentation with you.

                                                                                                                            You can find FREE drinking water in
                                                                                                                            different places in Paris :
                                         Transportation           page 28
                                                                                                                            ● Taps behind and inside all public toilets.

                                                                                                                            ● “Wallace” fountains. They are dark
                                                                                                                            green fountains that look like statues
                                         Opening a bank account   page 28
                                     €                                                                                      Non-drinking water will be indicated by a
Watizat, tous droits réservés

                                                                                                                                                                                Watizat, tous droits réservés
                                                                                                                            sigan saying «EAU NON POTABLE» or «NE
                                                                                                                            PAS BOIRE» (“Do not drink”).
24                                                                                                                                                                                              25

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                                                                            Your rights in a police                         You have been transferred to a
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                                                                            You have 4 basic rights                         You are at risk of being deported back

                                         IF YOU ARE                         These could help you be released or prevent
                                                                            a transfer to a detention centre:
                                                                                                                            to your country of origin, to the country
                                                                                                                            reponsible for your asylum application
                                                                                                                                                                         If you didn’t provide your passport during
                                                                                                                                                                         the identity check and you refuse to see
                                         ARRESTED                           ● Ask for an interpreter in your native
                                                                            language (the more difficult the language
                                                                                                                            (Dublin procedure) or to the country that
                                                                                                                            granted you protection (remise Schengen)
                                                                                                                                                                         the consular authorities from your country,
                                                                                                                                                                         it will be more difficult for the French state
                                                                            the better). Make sure to ask for the exact     As soon as you arrive in the CRA,            to obtain a transfer pass, complicating your
                                If you are a victim or witness of any
                                police abuse : Contact the number           dialect you wish to speak in. Ex : Sundanese    IMMEDIATELY contact the organisation         expulsion.
                                 06 17 85 68 83 (text message and           Arabic, Kurdish Sorani...                       working in the retention centre : ASSFAM,    Warning: if you refuse to meet with the
                                whatsapp) to send photos and videos         ● Ask to see a doctor                           Cimade, Forum Réfugiés, France Terre         consular authorities you could be sentenced
                                of evacuations, police controls to Ligue    ● Ask to see your lawyer or a government        d’Asile, Ordre de Malte, Groupe SOS.         to a short prison sentence (1 to 4 months)
                                des droits de l'Homme and Solidarité        appointed lawyer (free).
                                Migrants Wilson                             ● Ask to phone a friend or an organisation      They will help you file an appeal against    If you get sentenced for a short prison
                                                                                                                                                                         sentence and sent to prison you risk being
                                Documents and                               you trust to inform them of your arrest and
                                                                            where you are being held. This will make it
                                                                                                                            detention and the expulsion decision and
                                                                                                                            keep you informed about progress of your     returned to a CRA when you get out of
                                information to have                         easier for them to get you help.                legal proceedings while you're detained.     prison.
                                with you at all times:                                                                                                                   The maximum 90 day detention will start
                                                                            Do not sign any documents you don’t                                                          over.
                                                                                                                            If there is no organisation present
                                                                            understand. Ask for an interpreter!
                                ● The documents regarding your                                                              (weekends, public holidays, etc.), contact
                                procedure (récépissé, request for a                                                         another outside organisation (p.10-11)
                                                                            You can be detained at the police station
                                resident permit...)
                                                                            for a maximum of 24 hours depending on                                                       Your rights in a detention
                                ● Proof of domiciliation or housing         the motive of your arrest (identity check or
                                                                                                                            How long can you be detained?
                                                                                                                                                                         centre
                                                                            offence)
                                ● The documents regarding your health                                                       The maximum length of retention is 90
                                situation and your doctor's contact                                                                                                      ● You can make calls from the center's
                                information                                 If you're released                              days. You can file two appeals to demand     public phone booths or with your own
                                                                            If you're in an irregular situation you might   your release:                                mobile phone. Mobile phones with
                                ● Any document related to your family       have been issued with an order to leave                                                      cameras will be confiscated at the
                                situation in France (ex: your child’s       French territory (OQTF). You often have only    1- Appealing against the retention in a      beginning of your detention.
                                school registration certificate, marriage   48 hours to appeal these decisions starting     CRA: the Judge of Liberties and Detention
                                certificate...)                                                                             (JLD) hears appeals and decides after 48     ● You have the right to receive visits
                                                                            from the moment you signed the documents
                                                                                                                            hours whether to extend your retention       from friends, relatives or members of
                                                                            and that they were handed to you.                                                            organisations.
                                ● A phone card and/or a phone without a                                                     2- Appealing against the expulsion
                                camera.                                     As soon as you get realeased contact an         decisions: the Administrative Tribunal       Your visitors must be in good legal standing
                                                                            organisation very quickly to get help. (p.10-   hears appeals to cancel the expulsion        and provide ID before entering. They can
                                ● The phone number of someone                                                               decision. ( only if the decision was made    bring you clothes, non-perishable food like
                                                                            12)
                                you trust : a friend, a member of an                                                        recently, less than 48 hours).               biscuits and soda, or items like documents
                                organisation or a lawyer to be notified                                                                                                  and money.
                                IMMEDIATELY if you are arrested or          If you have been insulted or mistreated
                                                                            by the police, you can file a complaint.        Depending on the judge's decision you
                                detained.
Watizat, tous droits réservés

                                                                                                                                                                                                                          Watizat, tous droits réservés
                                                                            If you have been physically assaulted           may be released or your detention could
                                                                                                                            be extended.
                                Keep copies of your documents in            you can go see a doctor to get a medical
                                multiple spots (a friend's house, at an     certificate proving the police physically
                                organization) and online (email, etc)       mistreated you.
                                Never give anyone your passport.
@
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                                        ONLINE                                   phone apps
                                                                                                                                 Getting help and
                                     INFORMATION                                      TRADUCMED
                                                                             Translation for medical appointments in 39               advice
                                Symboles                                     languages. Accessible through the app or
                                                                             directly on the website:                        You can ask for any type of help and
                                    Facebook page         WhatsApp           www.traducmed.fr                                information by contacting people,
                                                                                                                             organizations or collectives by Facebook or
                                                                                                                             email.                                         HOSTING IN PARIS FOR OFPRA AND
                                     Information on                               TARJIMLY
                                                                             Allows you to directly contact a volunteer      Be careful, legal information on               CNDA
                                                                                                                                                                            Facebook group helping find housing for
                                                                                                                             Facebook is not always reliable.
                                      asylum claim                           translator through the app
                                                                             Messenger (written and vocal messages or        Get advice from free legal aid centres (see    the night before the OFPRA interview or the
                                                                                                                             pages 10-11)                                   CNDA hearing.
                                                                             videos)                                                                                           Paris and Ile-de-France
                                                                                 Tarjimly                                                                                   > Subscribe to the Facebook group to have
                                Translated information for the asylum                                                        PLATEFORME D’AIDE AUX EXILES EN
                                                                                                                             FRANCE - HELP FOR EXILED PEOPLE                access to the information.
                                claim procedure, verified by lawyers.
                                Always go to legal aid centres to get help                                                   IN FRANCE.                                          Hosting in Paris for OFPRA and CNDA
                                for your own personal situation (see pages                                                   Facebook group where anyone can offer
                                10-11)                                              CAMSCANNER                               and ask for : accommodation, food,
                                                                             This app enables you to digitalise your         clothing, procedure information.
                                                                             paper documents and then email them or             Everywhere in France
                                GISTI                                        WhatsApp them to keep a copy in case of         > Subscribe to the Facebook group to have
                                Section Asylum Claim in France               loss or theft.                                  access to the information.
                                Languages : French, English, Arabic, Dari,                                                        Plateforme d’aide aux exilés en France
                                Pachto, Urdu, Tigrinya, Oromo                SOLIGUIDE
                                www.bit.ly/2XYKTw6                           Online guide of places you can find practical   SOUTIEN AUX EXILES DE GDE ET
                                                                             help, each location geolocated on a map.        STALINGRAD - SUPPORT GROUP
                                DOM’ASILE INFO                               Also includes practical information like
                                Languages : French, English, Arabic, Urdu,
                                                                                                                             TO EXILED PEOPLE OF GDE AND
                                                                             address, hours of operation, and people
                                Bengali, Russian                             involved.
                                                                                                                             STALINGRAD
                                www.domasile.info                                                                            Facebook group where you can get help
                                                                             Be careful, some addresses and schedules
                                                                                                                             and information
                                                                             are not up to date.
                                                                                                                                Paris and Ile-de-France
                                REFUGIES INFO                                Languages : French, English, Spanish, Arabic
                                                                                                                             > Subscribe to the Facebook group to have
                                Information for people who have been            Paris, Bordeaux, Nantes
                                granted refugee status and subsidiary        www.soliguide.fr                                access to the information.
                                protection.                                                                                       Soutien aux exilés de GdE et Stalingrad
                                Languages : French, English, Arabic,         INFOMIGRANTS
                                Pashto, Tigrinya, Russian                    Information on asylum in Europe
                                https://www.refugies.info                    Languages : French, English, Arabic, Dari,
                                                                             Pachto
Watizat, tous droits réservés

                                                                                                                                                                                                                          Watizat, tous droits réservés
                                                                             www.infomigrants.net
                                                                                 You can be sent information over
                                                                             WhatsApp when you sign up on this website.
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                                     €
                                                 ACCOUNT                      Within the Ile-de-France region, the people

                                                                                                                                RIGHTS
                                You can open a « livret A » (a savings        benefiting from the CSS (ex-CMU-C) (see
                                account) at « La Banque Postale »             page 33) can ask for a discount for their
                                                                              Pass Navigo: forfait Solidarité transport up
                                What you need:                                to 75% (17,50€ per month instead of 70€).

                                ● An attestation of asylum application
                                ● A domiciliation attestation                 1.   Ask for a Pass Navigo at a RATP office. If
                                ● 2 € (the minimum opening deposit).          you ask, they have to deliver a pass for free.
                                                                              If they refuse, try another office.
                                The withdrawal card that allows you
                                to take money from your account only          2.   Make on the online subscription
                                works with the cash dispensers of « La        online:
                                Banque Postale »                              (www.solidaritetransport.fr/first-request/              Financial and
                                                                              online/home). You will need the number                  accommodation benefits         page 30
                                                                              written on your pass Navigo and your CSS
                                 GETTING AROUND                               certificate.

                                                                              3. Solidarité Transport will send you a                 Free Healthcare                page 33
                                                                              letter within three weeks after you made
                                                                              the online request to inform you that you
                                                                              can charge your Navigo pass in one of the
                                ● You must wear a protective mask in the      terminals in the front of the station.                  Employment                     page 34
                                streets of Paris, Seine-Saint-Denis, Hauts-
                                de-Seine and Val-de-Marne and in public
                                transport (bus, metro, train...).             4. If you don’t receive a letter you can call
                                ●You cannot gather with more than 10          0 800 948 999 (free call, from Monday to
                                persons in the public space.                  Friday from 9am to 6pm)
                                                                                                                                abc   Enrolling children in school   page 35
                                You risk a 135€ fine if you don't respect
                                these rules
                                                                              ● If you do not benefit from the CSS
                                         City Mapper is a free phone app      (ex CMU-C), you can buy a PASS Navigo                   Going back to university       page 35
                                that can help you move in Paris and the       Découverte for 5 € in the metro counters.
                                suburbs, and calculates your itinerary.       Remember to stick a photo on it and reload
                                                                              it.
                                       The subway (metro)
                                Indicated by a    - works only within Paris                                                           Domiciliation                  page 36
                                and the close suburbs.
Watizat, tous droits réservés

                                                                                                                                                                                    Watizat, tous droits réservés
                                      The RER is a train network that
                                can take you both inside Paris and in the
                                suburbs.
                                See metro plan on page 58
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                                                       BENEFITS

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                                                                                                                                                                            Once you have been granted refugee
                                                                                                                                                                            status or subsidiary protection, you are
                                What are the material reception
                                conditions (CMA) ?                                          ADA                                  Accommodation                              no longer considered an asylum
                                                                                                                                                                            seeker : you don’t have the same right to
                                As an asylum seeker, when you go                            Financial                                benefits                               accommodation.
                                through the "single central reception
                                desk" (GUDA - see page 40), the OFII                        benefits                         ● For asylum seekers                           It is very important to obtain help from
                                should offer you aid which includes :          The ADA card is a payment card that allows                                                   a social worker to find housing adapted
                                ● a monthly allowance (ADA)                    you to receive your allowance every month.
                                                                                                                             As an asylum seeker - and if you
                                                                                                                                                                            to your situation and to help you ask for
                                ● the right to accommodation for asylum        The card is not contactless.                                                                 social housing.
                                                                               Some shops may offer cash back services.      agreed to the material reception conditions
                                seekers                                                                                                                                     > Get help from the organisation where
                                                                                                                             offered by the OFII at the "single central
                                                                               You should receive your ADA allowance at                                                     you receive your letters (SPADA) or from
                                This aid is called "offer of care" in          the beginning of each month while your
                                                                                                                             reception desk" (see page 48) - you should
                                accordance with the national reception                                                                                                      your town’s CCAS. Otherwise, go to a day
                                                                               asylum claim is being processed.              have a space in a housing centre for asylum
                                plan (In French : "l’offre de prise en                                                                                                      centre (page 6)
                                                                               The amount of your allowance will depend      seekers (CADA, CAO, HUDA, PRAHDA...)
                                charge au titre du dispositif national
                                                                               on your personal situation (couple,
                                d’accueil").
                                                                               family, alone...) and whether you have              You cannot choose the region nor
                                                                                                                                                                            ● If you are not an asylum
                                To benefit from it, you need to sign           accommodation or not.                                                                        seeker and you no longer
                                the form given to you by the OFII at                                                         the town in which you will be placed.
                                                                                                                                                                            have the right to accommodation
                                the GUDA, agreeing to the material                                                           If you asked for asylum in Paris or Ile-de-
                                reception conditions ("Conditions                                                            France, then it is very probable you will be
                                matérielles d’accueil" or CMA)                                                                                                              The best solution is to try calling the 115
                                                                                                                             sent to another region in France. If you
                                                                                                                                                                            (free emergency line) early every morning,
                                                                                                                             refuse the OFII’s offer of accommodation,
                                                                               The Upcohesiona app allows you to check                                                      and to ask for shelter for the night.
                                                                               how much money you have left on your          you will lose your right to accommodation
                                      WARNING
                                                                               ADA card. Download it on your phone from      and to the ADA allowance.
                                                                                                                                                                            You can call at any time of the day or
                                • It’s a “package” deal : You can either       Google Play or the Apple App Store.
                                                                                                                                                                            night,but the line is very busy and you
                                benefit from housing AND financial             For more information about downloading        Note that in France, not every asylum
                                allowance, or have neither.                    and using the application :                                                                  might have to wait 2 hours or more for
                                                                                                                             seeker will benefit from accommodation
                                                                               www.watizat.org/carte-ada                                                                    someone to answer. The more often you
                                                                                                                             because of a lack of housing.
                                • Only people seeking asylum can                                                                                                            call, the more chance you will have to get a
                                benefit from these material conditions                                                                                                      spot.
                                of reception. If you are not an asylum
                                                                               If you have any problems                      To get help : go to the organisation
                                seeker, other solutions exist (including for                                                 where you receive your letters (SPADA)
                                accommodation)                                 If ever you lose your ADA card or it is                                                      The 115 will give you free and
                                                                                                                             or in a legal aid centre (see pages 10-11)
                                                                               stolen, call this number to block your card                                                  unconditional accommodation : You will
                                • The OFII can refuse to give you or           (so it cannot be used anymore) :                                                             not need to provide proof of residential
                                cancel your right to material conditions of    05 32 09 10 10                                                                               legal status in France to benefit from this
                                reception for various reasons:                                                               If you are seeking asylum in Paris and         shelter.
                                For example:                                   If you haven’t received your ADA or           you have never benefitted from any
                                - If you refuse to go to the accommodation     you have stopped receiving it, make an        accommodation, go to a DAY CENTRE for
                                offered by the OFII,
Watizat, tous droits réservés

                                                                                                                                                                                                                               Watizat, tous droits réservés
                                                                               appointment with the SPADA or with a legal    men or for women, families and couples
                                - If you move out of your accommodation,       aid service (pages 10-11).
                                - If you don’t go to your Prefecture                                                         (see page 7)
                                appointments,                                  You can also directly go to the OFII
                                - If you are in Dublin procedure and you are   department as the OFII is in charge of your
                                considered to be on the run.                   allowance.
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                                                                                OFII indicating an intention to refuse or

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                                                                                withdraw your CMA, you can send an                                                              > For people without legal residence
                                   the refusal or                               informal appeal ("recours gracieux") letter
                                                                                to the OFII within 15 days.                      HEALTCARE
                                                                                                                                                                                papers

                                 withdrawal of CMA                                                                                                                              The AME covers 100% of any medical care
                                                                                                                                                                                for which it has given approval.
                                                                                Your appeal should state your identity and      ● Emergency care
                                                                                give reasons for contesting the decision.       While waiting to be granted the health
                                                                                Send it as a registered letter ("lettre         protection given to all asylum seekers, you     Conditions to fill in order to get the
                                You may be refused your rights                  recommandée") to the OFII headquarters :                                                        AME :
                                                                                                                                can use the Free Medical Access Points
                                to material reception conditions
                                                                                                                                (Permanences d’Accès aux Soins de Santé
                                (CMA) :                                                                                                                                         • Having no legal residency papers nor
                                                                                                                                -PASS) found in certain hospitals (see page
                                                                                                                                                                                any documents as proof of resident
                                ● If you are applying for reconsideration of
                                                                                     44 rue Bargue 75732                        18). You will be taken care of by doctors
                                                                                                                                                                                status (no valid residency permit, asylum
                                your asylum application,                                Paris Cedex 15                          and have access to free medication and any
                                                                                                                                                                                application receipt, nor documents
                                                                                                                                necessary treatments.
                                                                                                                                                                                showing that you are in the process of
                                ● If you didn't apply for asylum within                                                                                                         applying for a valid residency permit) OR
                                90 days of your arrival in France, with no      If the OFII doesn't change its decision, that   ● The Universal Health Protection               • Having lived in France for at least 3
                                justifiable reason,                             letter will be very useful for you lawyer       (PUMA - formerly called CMU)                    uninterrupted months
                                                                                during the administrative appeal.               > For people with residency permit              • Having a limited source of income that
                                ● In case of fraud, if you gave false                                                           If you are an asylum seeker that has been       doesn’t go over a given threshold
                                information or you concealed information,       If you don’t receive the document from          in France for 3 or more months, you can
                                                                                the OFII indicating an intention to refuse      benefit from health insurance through           The application needs to be deposited
                                ● If you refuse the accommodation or the        or withdraw your CMA you have 15 days           Universal Health Protection (PUMA) and          or sent to the Caisse Primaire d’Assurance
                                region to which the OFII has sent you.          to contest the decision by writing a            complementary Health Coverage (CSS) by          Maladie (CPAM) of your place of
                                                                                mandatory preliminary administrative            presenting the asylum application that is       residence.
                                                                                appeal (RAPO) to contest this.                  given to you at the single central reception    You can get help in assembling the file from
                                                                                Send your appeal as a registered letter         desk (GUDA), together with a “declaration       one of these institutions :
                                Your CMA rights may also be                     to the OFII headquarters or to this email       of domiciliation” (see First Step page 24)      - Communal social action centres (CCAS) of
                                withdrawn :                                     address :                                       This will allow you to access free              your place of residence
                                                                                contentieux.cma@ofii.fr                         healthcare and hospitalisation for you,         - Day centres (page 6)
                                ● If you refuse or move out of the              If the OFII doesn't change it’s decision,       your spouse and your children. You may          - Hospital social service (pages 18)
                                accommodation or the region to which the        your lawyer will then be able to file an        have to pay medical fees upfront and be         - Organisations (pages 10-11)
                                OFII sent you,                                  administrative appeal.                          reimbursed after.
                                ● If you are violent or seriously disrespect                                                                                                    The CPAM should inform you of its
                                                                                                                                Due to the Coronavirus crisis and to the        decision within a maximum delay of 2
                                your accommodation rules,
                                                                                       Warning, these documents may             fact that CPAMs have been closed for several    months; if the application is accepted, you
                                                                                be difficult to write by yourself and your      weeks, health protection that was to expire     can obtain your AME card which is valid for
                                ●If you don’t respect the authorities                                                           between the 12th March and the 31st
                                                                                appeal delays depend on your personal                                                           1 year, starting from the beginning of the
                                requirements (if you refuse to provide                                                          July 2020 will be extended for three extra
                                                                                situation.                                                                                      application procedure.
                                information, don’t show up to interviews…)
                                                                                We highly recommend you to go to a legal        months from the expiry date.
                                                                                help centre to be assisted by a lawyer.
                                                                                                                                                                                Note that : renewal is not automatic and
                                                                                                                                You can ask for help from the institution
                                                                                                                                                                                you must fill out and submit a new file 2
                                The OFII should give you a document                                                             hosting you, or the institution in charge of    months before the expiry date written on
                                                                                                                                accompanying you throughout the review
Watizat, tous droits réservés

                                                                                                                                                                                                                               Watizat, tous droits réservés
                                explaining why your rights to CMA were                                                                                                          the AME card.
                                refused or withdrawn : don’t hesitate to                                                        of your asylum application (SPADA). You
                                ask for it in case they don’t give it to you.                                                   can also ask for help from organisations (see
                                This document may be very useful in an                                                          pages 10-11) or from hospital social services
                                appeal against the decision.                                                                    (see pages 18)
34                                                                                                                                                                                               35

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                                                                               Once you have been granted refugee                    SCHOOL
                                       EMPLOYMENT
                                                                               status or subsidiary protection, you are
                                                                               allowed to legally work in France, with             ENROLLMENT                                  GOING BACK
                                                                               no conditions.
                                                                               Contact organisations to get help in                FOR CHILDREN                               TO UNIVERSITY
                                                                               your search for employment (see
                                                                               pages 10-11)

                                ● For asylum seekers                           ● For young people                             ● From school to high school                   ● University

                                As an asylum seeker, from the 1st March        Youth service centers called "missions                                                        Whatever your situation (asylum seeker,
                                                                                                                              In France, all children under 16 have the
                                2019, you will only be allowed to start        locales" provide individualized support                                                       refugee or granted subsidiary protection),
                                working 6 months after having started your                                                    right to go to school. Whatever your status
                                                                               to youth aged 16-25, to help with social                                                      you can apply to university in France :
                                asylum procedure, and only if you haven't      integration and finding employment:            or your parent’s status of residence in
                                                                                                                                                                             Contact the University you want to go to
                                yet received an answer from the OFPRA.         www.mission-locale.fr/annuaire/agence/         France, school is free : all children have     directly or apply on the Parcoursup platform
                                                                               mission-locale-de-paris                        access to school and are obliged to go.        (for certain selective courses) :
                                If you get an offer of employment when                                                                                                       www.parcoursup.fr
                                your asylum application attestation            You can also complete a 6-12 month long        You need to contact the city hall ("mairie")
                                ('récépissé') is still valid, your future      civic service (service civique) in a general   closest to where you live. If you encounter    If you are an asylum seeker, you must
                                employer must submit the application to        interest field, earning 580€ to 690 € each                                                    first send a pre-application (DAP) to the
                                                                                                                              difficulties, you should contact a legal aid
                                the competent Directorate.                     month, until the eve of your 26th birthday                                                    university.
                                                                                                                              service (see pages 10-11).
                                                                               www.service-civique.gouv.fr
                                Otherwise, when you apply to renew your
                                expired certificate, you must apply to the                                                                                                   The organisation Universités et Réfugié.e.s
                                prefecture for a work permit.                                                                                                                (UniR) can assist you in your academic
                                                                                                                                                                             integration through personalised support
                                You will need to give them a valid 3-month                                                                                                   and preparation for resuming your studies :
                                long or longer work contract established on
                                                                                                                                                                             www.uni-r.org/
                                a special form, or an offer of employment
                                (stating your function, the day you start
                                working and your name) as well as other                                                                                                      Be aware that you may need a certification
                                documents concerning the company.                                                                                                            of your level of French to enter certain
                                                                                                                                                                             universities. Various organisations such as
                                Be aware that you cannot change                                                                                                              UniR offer French classes.
                                employers as that work permit is only
                                valid for the job offer submitted to the                                                                                                     Refugee students or students with
                                prefecture.                                                                                                                                  subsidiary protection have the right to
                                                                                                                                                                             scholarships based on social criteria and to
                                This authorization will only be valid as                                                                                                     university accommodation managed by the
                                                                                                                                                                             CROUS
Watizat, tous droits réservés

                                                                                                                                                                                                                              Watizat, tous droits réservés
                                long as your asylum application attestation
                                ('récépissé') is valid. This work permit can
                                be renewed any time during the period you
                                are waiting for the decision from the OFPRA.
36                                                   ● For refugees                                                                                               37
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                                                                               protection (refugee status, subsidiary
                                                                               protection or stateless status), you can keep
                                    DOMICILIATION                              your administrative address (domiciliation)
                                                                               and should be assisted by the SPADA for
                                Having an administrative address in France     6 extra months after having received the

                                                                                                                                       ?
                                is a necessary step for you to receive any     official decision.
                                social benefit. A domiciliation is a postal                                                                       Asylum and residency permit,
                                                                               You will however be encouraged to quickly
                                address where you can receive letters
                                                                               start searching for a new address before
                                                                                                                                                  what is that?                     page 38
                                from French administrative services. It is
                                not necessarily the same address as where      your domiciliation in the SPADA ends.                    SPADA

                                you actually live.
                                                                               You can go to the social action communal
                                                                               centre (CCAS) of the town you’ve lived                             First reception                   page 39
                                ● For asylum seekers
                                                                               in for the past 3 months : You will be
                                                                                                                                    GUDA
                                                                               provided with services from a social worker.
                                When you start your asylum application
                                                                               You can also ask for assistance from an
                                in France, the SPADA assisting you should
                                help you in establishing an official postal
                                                                               organisation (see page 10-11).                                     Seeking asylum in France          page 40
                                address, called a "domiciliation".
                                                                               ● For other situations
                                As soon as you go through the single
                                central reception desk (GUDA), you will
                                                                               Whatever your status (refugee, asylum
                                obtain an appointment to get an address.
                                                                               seeker...) or if you don’t have any
                                                                                                                                                  OFPRA file and interview          page 44
                                This is only possible if you are an asylum
                                                                               papers in France, or are in a particular
                                seeker.
                                                                               situation, you should ask an organisation
                                                                               for assistance and eventually you will
                                                                               receive an administrative mailing address                          Appealing the decision (CNDA)     page 48
                                WARNING : Only an address certified by
                                                                               (domiciliation).
                                the Prefecture will be accepted for the
                                renewal of your asylum seeker certificate
                                                                               This address will enable you to carry out
                                (récepissé).
                                Your domiciliation can be :
                                                                               your legal process. If the organisation                            Applying for reconsideration
                                                                               cannot give you domiciliation, it should
                                 ● a SPADA
                                                                               be able to advise you according to your                            (réexamen)                        page 52
                                 ● the housing centre you live in
                                                                               situation and help you find domiciliation
                                 ● your own address if you or one of your
                                                                               through an adapted organisation.
                                relatives (parent, brother or sister) is a
                                tenant there. A friend’s housing attestation
                                will not be accepted!
                                                                               Warning : Finding an administrative address         réfugié        If you have been granted
                                                                               is not easy.                                                       refugee status                    page 54
                                                                               If the first organization you contact can't
                                If you don’t have an address, go to your
                                                                               help you with the domiciliation process,
Watizat, tous droits réservés

                                                                                                                                                                                                 Watizat, tous droits réservés
                                region’s OFII to get in contact with the
                                                                               they will be able to point you to an
                                SPADA who should be able to help you.                                                           titre de séjour
                                                                               organization that can based on your specific
                                                                               situation.                                                         Applying for a residency permit   page 56
                                                                               Don’t hesitate to visit several organisations.
You can also read