NEWS STAFF OLOC - Our Lady of Consolation

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NEWS STAFF OLOC - Our Lady of Consolation
OLOC                                 Our Lady of Consolation

     STAFF
                                                    Aged Care & Services
                                          ISSUE 4            JULY 2021

     NEWS

FEEDBACK FROM FAMILIES   HEALTH & WELLBEING         EDUCATION & TRAINING
NOTES FROM THE FMM       COMPETENCY REVIEW          NOTICE BOARD
NEWS STAFF OLOC - Our Lady of Consolation
Contents                                                                                         Updates at OLOC
    Your Editorial Team       Gemma Shorten - Iain Paterson

                                                                                                     Dear Staff Member,
                                                                                                     I am writing to you on behalf of the Board           So on behalf of the Board I have approved
                                                                                                     of Our Lady of Consolation Aged Care                 the allocation of a $60 gift card for each staff
                                                                                                     & Services to acknowledge the work you               member as a small token of our appreciation
                                                                                                     are doing in keeping our residents and               and support. Our managers have come up
                                                                                                     our community clients safe in these difficult        with list of five gift vouchers that you can

                       4     Recap
                             Events at OLOC.
                                                                                                     times.
                                                                                                     I also want to acknowledge the take up we
                                                                                                                                                          choose from and each of them has a link to
                                                                                                                                                          wellbeing. They can all be delivered to you
                                                                                                                                                          by email and can all be used online during

                       5     Feedback from Families                                                  have achieved in regard to staff vaccination
                                                                                                                                                          the current shutdown in Sydney. The voucher
                             Comments from Friends and Family on our Facebook Page.                  against Covid. It is a great achievement that
                                                                                                                                                          options are as follows:
                                                                                                     97% of the staff who are available to work

                       6     Notes from the FMM
                             What will be the new normal?
                                                                                                     (not on extended leave) in residential care,
                                                                                                     in home care and in administration are now
                                                                                                     at least partly vaccinated and that by next
                                                                                                                                                          1. Booktopia

                       7     Wellbeing
                             The 7 Types of Rest; Tech Support.
                                                                                                     Tuesday 68% of staff will be fully vaccinated.
                                                                                                     The current Covid outbreak is proving
                                                                                                     difficult to control, so this level of vaccination
                                                                                                                                                          2. ITunes
                                                                                                                                                          3. Rebel Sport

                      10     Health & Wellbeing
                             The Lowdown on Lower Back Pain.
                                                                                                     amongst staff gives our residents, our clients
                                                                                                     and their families some piece of mind. At a
                                                                                                     time like this, it is natural that some people
                                                                                                                                                          4. JBHiFi
                                                                                                                                                          5. iSubscribe (which has a range of
                                                                                                                                                             magazine subscriptions)
    RESIDENTIAL
      NEWS            11     Education & Training
                             COVID Infection Control Training; Education Calendar.
                                                                                                     worry about the risk of staff contracting
                                                                                                     the virus and spreading it in the course of          Gemma Shorten will be in touch with you
                                                                                                                                                          this week to explain how this will work in
                                                                                                     their work. However, we all know that the

                      12     Competency Review
                             Falls - Client Incident Reporting.
                                                                                                     vaccination also protects you and your family
                                                                                                     and friends.
                                                                                                                                                          practice.

                      14     Refresher Course
                             Infection Control - Hand Hygiene; Personal Protective Equipment (PPE)
                                                                                                     To those staff who are having to be regularly
                                                                                                     Covid tested a number of times a week, I
                                                                                                     want to thank you for your patience and your
                                                                                                                                                          Thank you again for your hard work and
                                                                                                                                                          dedication to our residents here at OLOC
                                                                                                                                                          and our clients in the community.
     HOME CARE
      NEWS            18     Focus On
                             Documentation and Records.
                                                                                                     perseverance. To you and to all staff, I hope
                                                                                                     you can maintain a sense of perspective over
                                                                                                     the coming weeks and some ways to ensure             Yours sincerely
                             Notice Board
                      20     Employee Assistance Program (EAP); Support FMM Sisters’ Projects
                             in Indonesia and Ethiopia; Public Holidays NSW 2021.
                                                                                                     your sense of wellbeing.
                                                                                                     Our management had to cancel the staff
                                                                                                     Christmas party last year, and instead they
                                                                                                     had hoped to have a “Christmas in July”
                                                                                                     party. Clearly, that is no longer possible
                                                                                                     either, but I think we need to find some small
                                                                                                     way to acknowledge your perseverance and             Rodger Austin
                                                                                                     spirit in working through this lockdown. We          Board Chairman
                                                                                                     also need to celebrate the achievement
                                                                                                     of being an industry leader in terms of
                                                                                                     staff vaccination.

2   ISSUE 4      JULY 2021                                                                                                                                                               JULY 2021   ISSUE 4   3
NEWS STAFF OLOC - Our Lady of Consolation
Recap                                                                                                                  Feedback from Families
                                                                                                                           At Our Lady of Consolation care of our clients and residents continues to be our
                                                                    International Nurses Day                               first priority. When we treat them as individuals, with due care and consideration-
                                                                    In May OLOC celebrated                                 they know it and appreciate it and their friends and family do too.
                                                                    International Nurses Day by                            What follows are comments left by friends and family members on our Facebook page who have noticed
                                                                                                                           some of the exceptional care taken by OLOC Staff.
                                                                    acknowledging the hard work and
                                                                    commitment of all of our nurses and
                                                                    care staff with a token of gratitude.
                                                                                                                                                                                   I’m grateful that my mother is
                                                                    Each day we are grateful for all of our nurses and                                                            cared for by such wonderful staff
                                                                    care staff who continually achieve high levels of                                                                 keep up the good work
                                                                    essential care to our residents.
                                                                                                                                         Such lovely caring people

       Thank you to all your staff                                           A very big thank you. Our
      for your dedication in taking        You all do an amazing job,      family is very blessed to have
        care of all the residents.                  thankyou                such caring nurses at OLOC
         You are special people.                                                caring for our Dad.
                                                                                                                                                                                   We are also very grateful for our
                                                                                                                                                                                 loved ones & the caring staff who
     https://www.facebook.com/olocsydney
                                                                                                                                     You are an amazing, outstanding             look after them where we can not.
                                                                                                                                       fun team and thank you for                             Thankyou
                                                             Inside Out                                                              working so hard to get Sylvia to
                                                                                                                                     her personal goals. This is much
                                                             June was an exciting month for residents                                       appreciated by all.
                                                             who attend Art at Heart with Lizzy, with
                                                             the release of OLOC’s first art therapy
                                                             book; ‘Inside Out.'
                                                                                                                                                                                  What more can you say...look at
                                                             The book is a collection of art that depicts stories of the                                                              those beautiful smiles
                                                             past, imaginative scenes and the creativity of residents
                                                                                                                                       We are so grateful to Nenita
                                                             of OLOC. Full of humour, beauty and whimsy, Inside
                                                                                                                                      and her team that care for our
                                                             Out is proof that creativity knows no bounds while                      dear Dad. You are all very much
                                                             showcasing the importance of storytelling, the power of                           appreciated!
                                                             perseverance and the positive impact of art therapy.
                                                             Inside Out is available from Reception for $20.00.

                                                                                                                                                                                 Thank you to all who look after our
      Staff Vaccinations                                                                                                                                                                  precious family.
                                                                                                                                            Great team of staff
      With the flu vaccinations complete for
      another year, we would like to thank
      everyone who was involved in the setup
      and running of our vaccination clinics,
      including our team of nurses who did an
      outstanding job vaccinating staff. Each
      clinic ran smoothly and professionally,
      making the days a lot easier for all.

4   ISSUE 4    JULY 2021                                                                                                           https://www.facebook.com/olocsydney                                      JULY 2021   ISSUE 4   5
NEWS STAFF OLOC - Our Lady of Consolation
Notes from the FMM                                                                                            Wellbeing
    What will be the new normal?                                                                                  The 7 Types of Rest
    Lately we have heard the words ‘return to normal’ or                                                          Usually when we’re feeling tired or we’re told to
    ‘the new normal’ in reference to what life might be                                                           get some rest the first thing we think of is sleep.
    like after the worst of this pandemic – but what do the                                                       Without the right type of rest, even 8 hours of
    words really mean?                                                                                            unbroken sleep could leave you feeling exhausted.
    Personally speaking, I don’t think we will return                                                             Sleep and rest are not the same thing, although it is common to think rest is achieved by
    to exactly what we knew in the past, because this                                                             sleeping. While sleep is a key way to restore physical health, rest should promote an equal
    COVID has changed our lives and we will probably                                                - Sr Janice   restoration of the seven key areas of our wellbeing. It’s pivotal to identify which parts of your
    need to think and live in a slightly different way                                                            body and mind require rest so that you can enhance and maintain your wellbeing.
    to the past.
                                                                                                                  The 7 types of rest include:
    For our Institute of the Franciscan Missionaries         I have included with this article a prayer
    of Mary, even before COVID, we were beginning            attributed to Sir Francis Drake, who lived in        Physical                                                  Creative
    discussions on how we were to face the future.           the times of Elizabeth I. I have found it useful
                                                                                                                  In addition to sleep, physical rest can include           Creative rest aims to reawaken our sense of
    Last week we had 4 days of meetings involving            during this time so I hope you too can find
                                                                                                                  anything the restores and relaxes your body               wonder and encourages us to be creative without
    34 sisters from our Australian Province. For the         something in that relates to you as together
                                                                                                                  like getting a massage or doing some yoga.                feeling the need to produce something. People
    past 50 years we have been a semi-autonomous             we look forward to creating a new normal for
                                                                                                                  It’s suggested that everybody gets some form              need creative rest when they are feeling stuck,
    Province within the Institute, all based in Australia.   ourselves and our world.
                                                                                                                  of physical rest at least two or three times              uninspired and unable to develop new ideas or
    Now we are being asked to let that go of that
                                                                                                                  a week.                                                   solutions. Go for a walk in nature, read a book or
    thinking and become a region made up of                          Disturb us, Lord, when we are                                                                          spend time exposing yourself to the things that
    Australia, Singapore, Malaysia, Myanmar and                                                                   Mental
                                                                    too well pleased with ourselves,                                                                        inspire you.
    Japan. This will be a whole new structure for us
                                                                   When our dreams have come true                 Mental rest is about giving your mind a break
    and a lot of our meeting time was spent trying                                                                                                                          Social
                                                                  Because we have dreamed too little,             especially when you’re overwhelmed and
    to imagine and adjust to how this different, more
                                                                                                                  struggling to shut off your thoughts. Take                Social rest is about pursuing positive and
    international province might operate.                               When we arrived safely
                                                                                                                  some time to ground yourself and get some                 supportive social connections, or just taking a
    Coming back to the future after COVID, today in             Because we sailed too close to the shore.         mental rest. This might include activities like           break from the social scene all together. When
    Sydney we are facing renewed regulations, and                       Disturb us, Lord, when                    going for a walk to break up work, meditating             people are drained and exhausted, they often
    we are again in lock down. What we are learning            With the abundance of things we possess            or journaling before you go to bed.                       need social rest and time to recharge and reset by
    is that until there is a very large majority of the                                                                                                                     themselves.
                                                                        We have lost our thirst                   Emotional
    population vaccinated against COVID there is
    always going to be the possibility of an outbreak.                   For the waters of life.                  Being honest with your feelings is key in                 Spiritual
    So we must be patient and prepare ourselves                  We have ceased to dream of eternity              achieving emotional rest which is particularly            Spiritual rest is about connecting with something
    to live a little differently and understand that            And in our efforts to build a new earth,          important for people who can’t say no to the              larger than yourself. People need spiritual rest
    vaccines can be an important pillar of our health                 We have allowed our vision                  things they don’t want to do or those who tell            when they find themselves so caught up in their
    and wellbeing. When I was young we all learnt how                 Of the new Heaven to dim.                   people they’re ‘great’ when they’re actually              issues that they can’t see or connect with the
    important the polio vaccine was to our health and                                                             struggling. Get some emotional rest by                    bigger picture. This could mean practicing your
    wellbeing. More recently we have come to rely                Disturb us, Lord, to dare more boldly,           talking your feelings out to a willing listener or        religion, volunteering or, participating in anything
    on flu vaccinations that are updated each year to                   To venture on wider seas                  seeking the help of a therapist.                          that provides you with context.
    better protect us.                                           Where storms will show your mastery;
                                                                                                                  Sensory                                                   If you’re feeling exhausted, you won’t be doing
    When you look back in history there have been                      Where losing sight of land,
                                                                                                                  Bright lights, computer screens and                       your best work and if you’re not responding
    plenty of times when people just needed to adjust                    We shall find the stars.                 background noise can all make our senses feel             with the right type of rest, you’ll find it harder to
    their thinking, their way of living and their dreams                We ask You to push back                   overwhelmed. Being overstimulated causes                  work through it. Getting the right type of rest is
    for the future. This is just another of those times                The horizons of our hopes;                 tension in our bodies, strains our eyes and               important for your health, wellbeing and ability to
    when we have to face reality and realise that the
                                                                      And to push into the future                 even affects our relationships. Catch up on               cope. While you should be aiming for at least 7
    new normal might include an ongoing battle with
                                                                 In strength, courage, hope and love.             sensory rest by intentionally unplugging from             hours of physical rest each night, the other types
    this COVID virus and an ongoing need to take
                                                                                                                  technology and electronics each day and take              of rest can easily become part of your everyday
    sensible precautions to protect ourselves, our                                          - Sir Francis Drake   time to go for a walk, get some fresh air and             routine, even if it is only for a couple of minutes
    families and our neighbours.
                                                                                                                  talk to the people you love.                              each day.

6   ISSUE 4   JULY 2021                                                                                                                                                                                    JULY 2021    ISSUE 4     7
NEWS STAFF OLOC - Our Lady of Consolation
Wellbeing
    Tech Support
    In times of a pandemic, it is common to feel anxious and uncertain. Each day we
    face significant changes to our daily lives as we learn to live with the realities
    of restricted movement and a lack of physical contact. Asking for help can be                                Smiling Mind
    especially hard, but knowing there is help at our fingertips, looking after ourselves                        Free on Apple and Google Play
    is that much easier.                                                                                         Developed by psychologists, Smiling Mind is
    Looking after your wellbeing and mental health not only allows you to function better, it also puts you in   focused on increasing calm and clarity while
    a better position to support others in your care, both at work and home. There are a wide range of sites     reducing stress through mindfulness and
    and apps that you can use to support your mental health and wellbeing. With help at your fingertips,         encouragement. Free and easy to use, the
    apps and websites can provide someone to talk to, advice and information when you need it. From              app continues to encourage your mindfulness
    tools to help you sleep, stay calm, manage your stress and support others, these apps and sites are          journey by rewarding your efforts, recording your
    worth taking the time to explore.                                                                            history and sending you reminders. With tailored
                                                                                                                 programs for age groups, families and workplaces,
    Employee Assistance Program                                                                                  Smiling Mind includes courses for stress, sleep,
    www.accesseap.com.au or call 1800 818 728                                                                    relationships, concentration, mindful eating and
    The OLOC Employee Assistance Program is available to all staff members. The program provides access          wellbeing.
    to highly qualified counsellors who can assist you in dealing with personal, family and work-related
    concerns. While focused on short term solutions, the counsellors will provide referrals if longer term
                                                                                                                 This Way Up
    assistance is required. The EAP is confidential, professional and independent of OLOC, meaning that all
    information remains private and that noone in the organisation knows that you are using the service.         https://thiswayup.org.au/
                                                                                                                 This Way Up aims to help people learn practical
    Beyond Blue                                                                                                  tools and strategies to help improve their mental
                                                                                                                 health. The site offers a ‘Stress Test’ questionnaire
    https://www.beyondblue.org.au                                                                                which asks questions about your mood before
    Beyond Blue is one of Australia’s leading resources for                                                      providing links to useful tips and suggestions for
    mental health. Full of information, podcasts and articles,                                                   online courses that will help you manage your
    Beyond Blue provides support, advice and options to                                                          mental health. The courses are a combination of
    help you with your mental wellbeing. The site includes                                                       free and subscribed, offering support and guidance
    information on all types of mental health support,                                                           for key mental health concerns including worry,
    including a Coronavirus Mental Wellbeing Support                                                             depression, social anxiety, insomnia and even an
    Service. Help is available 24/7 on this site, with phone                                                     introduction to mindfulness.
    support, web chats, online community forums and crisis
    support. They also provide links to translating services
    and resources in other languages.                                                                            MindShift™ CBT
                                                                                                                 Free on Apple and Google Play
    Headgear                                                                                                     MindShift™ CBT uses Cognitive Behavioural
    Free on Apple and Google Play                                                                                Therapy (CBT) based strategies to help encourage
                                                                                                                 relaxation and mindfulness while helping you
    Created by the Black Dog Institute, Headgear is a 30-                                                        to develop more effective ways of thinking and
    day challenge to improve your wellbeing, resilience                                                          assisting you to manage your anxiety and phobias.
    and overall mental fitness. Taking 5 to 10 minutes                                                           With check-ins, goal setting, a journal space, quick
    each day, you will undertake practical activities that                                                       relief tools and daily challenges, this app provides
    teach you skills to relax, manage stress, improve your                                                       features that encourage lasting change by helping
    sleep, connect better and deal with difficult situation.                                                     you identify and challenge restricting thought
    Although primarily targeted at the men, this app is                                                          patterns.
    useful for anyone who is looking to improve their
    mental health.

8   ISSUE 4   JULY 2021                                                                                                                                                  JULY 2021   ISSUE 4   9
NEWS STAFF OLOC - Our Lady of Consolation
Health & Wellbeing                                                                                         RESIDENTIAL
                                                                                                                   NEWS                            Education & Training
     The Lowdown on Lower Back Pain
     When we hurt our back it’s tempting to want to lie down and wait for the pain to                                    COVID-19                                                                 EDUCATION
     go away. However, even though it hurts to walk, stand, bend and sit, movement is                                   INFECTION                                                                 CALENDAR
     actually the best medicine.                                                                                         CONTROL
                                                                                                                         TRAINING                   AUGUST 2021
     Lower back pain is extremely common, with          Exercise programs won’t make the pain go away
                                                                                                                                                    WEDNESDAY 4TH    St Francis RN Meeting
     research estimating that 80% of adults will        completely but they often relieve the pain while
                                                                                                                                                                     St Francis Staff Meeting
     experience back pain at some point in their        improving your overall fitness and mobility. Unless      COVID-19 INFECTION
     life. In many countries, chronic lower back        your back pain is caused by a severe condition like      CONTROL TRAINING                   THURSDAY 5TH     Wellness Centre Staff Fire Safety
     pain is the most common cause of long-term         a fracture or chronic disease, most low intensity        IS AVAILABLE                       TUESDAY 10TH     Alverna Fire Safety
     disability in middle aged people. Fortunately,     cardio and weight training can actually help you to      ONLINE. PLEASE
     majority of these episodes are not caused by       manage the pain.                                         ENSURE THAT YOU                    WEDNESDAY 11TH   St Joseph RN Meeting
     serious disease or damage and simple lifestyle                                                              HAVE COMPLETED ALL                                  St Joseph Staff Meeting
                                                        There is no specific type of exercise that improves
     choices can help resolve them. Prolonged                                                                    MODULES AVAILABLE.                                  St Helens Staff Meeting
                                                        back pain the most or fastest. It does not matter
     exercise is the best-known intervention to
                                                        what type of exercise you do, as long as you enjoy                                          TUESDAY 17TH     Alverna Staff Meeting
     prevent back pain from reoccurring and it’s
                                                        it and are sensible in your movement. It is essential
     even said that daily exercise can halve the risk                                                                                               WEDNESDAY 18TH   Assunta Staff Meeting
                                                        that you continue to enjoy exercising as lower back
     of a return attack.                                                                                         The course covers the
                                                        pain prevention is an ongoing commitment and
                                                                                                                 fundamentals of infection          THURSDAY 19TH    Laundry & Maintenance Staff Meeting
     Pain is created as a warning sign from the         does not have an expiration date.
                                                                                                                 prevention and control for
     nervous system to alert you that something                                                                                                     THURSDAY 26TH    St Anthony Staff Meeting
                                                                                                                 COVID-19 and is necessary for
     is not right. Acute pain is a direct result from
                                                                                                                 all staff.
     injury and chronic pain is the continuation
                                                         Technology as a Cause of
     of that experience well after the expected
                                                         Back Pain                                               As you complete the modules
                                                                                                                                                    SEPTEMBER 2021
     recovery time. Pain that is not managed can
     easily become chronic and can impact your                                                                   you will receive a certificate,    WEDNESDAY 1ST    St Francis RN Meeting
                                                         While laptops, computers, phones and
     body and wellbeing. Chronic pain can also                                                                   please provide Sonja with a                         St Francis Staff Meeting
                                                         tablets are a great way of accessing
     be linked to depression and mental health                                                                   copy for her training records.
                                                         information and keeping in contact, they’re                                                WEDNESDAY 8TH    St Joseph RN Meeting
     problems, both of which can be alleviated by        posing a problem for your back. Our                                                                         St Joseph Staff Meeting
     exercise.                                           devices contribute to back pain through                 https://www.heatlh.gov.au/
                                                                                                                                                                     St Helens Staff Meeting
                                                         poor posture, awkward positioning and                   resources/apps-and-tools/covid-
     Lower back pain is caused by weak back
                                                         prolonged sitting.                                      19-infection-control-training      TUESDAY 14TH     Administration Fire Safety
     muscles. The problem with back pain is that
     we only notice after the harm has been done.        Tips:                                                                                      WEDNESDAY 15TH   Assunta Staff Meeting
     It’s easy to spend hours hunched over a laptop
     or phone without realising the damage you             D
                                                            on't use your phone or tablet for                                                      THURSDAY 16TH    St Clare RN Meeting
     are causing. Screen time slouching leaves you         extended periods of time.                                                                                 St Clare Staff Meeting
     sore and stressed but in the long term, using         Use a desktop computer or laptop that is                                                 TUESDAY 21ST     Alverna Staff Meeting
     laptops, phones and tablets all day can lead to     ergonomically arranged for extended work.                      Please note:
     chronic back pain.                                                                                                                             THURSDAY 23RD    St Anthony Staff Meeting
                                                           W
                                                            hen you are using your phone, bring                      Training can be
     When the back muscles fail to help the spine          the phone level or just below your face                  added or cancelled at           FRIDAY 24TH      St Francis Fire Safety
     carry its load, it puts unnecessary pressure on       instead of bending your head down to                        short notice.
     your spinal disks, causing pain and discomfort.       look at it.
     It is essential to maintain strong back and core                                                                  Please contact
                                                           M
                                                            ake sure you take breaks from devices                    Sonja Paynter on
     muscles and to learn to exercise with lower
                                                           and technology every half an hour,                        Ext. 494 if you have
     back pain to help prevent future occurrences.
                                                           particularly if you're sitting at a desk for                any enquiries.
     Exercising can strengthen the muscles to
                                                           long periods of time.
     support the spine, while also stretching to
     improve the mobility in any tight muscles
     around the back.

10   ISSUE 4   JULY 2021                                                                                                                                                                            JULY 2021   ISSUE 4    11
NEWS STAFF OLOC - Our Lady of Consolation
Competency Review
               Our                                                                                                                              Our Lady of Consolation                                                                                  Our Lady of Consolation
               Our Lady
                   Lady of
                         of Consolation
               RESIDENTIAL
                            Consolation                                                                      Our Lady of Consolation
                                                                                                             Our Lady of Consolation
                                                                                                                                                Aged Care & Services
                                                                                                                                                                                                                                                         32 Evans Road
               Aged NEWS
                    Care & Services
               Aged Care & Services
                                                                                                             32 Evans Road
                                                                                                             32 Evans Road
                                                                                                             Rooty Hill NSW 2766
                                                                                                                                                                                                                                                         Rooty Hill NSW 2766
                                                                                                             Rooty Hill NSW 2766                                                                                                                         Australia
                                                                                                             Australia
                                                                                                             Australia                      Falls - Client Incident Reporting
      Falls - Client Incident Reporting
                                                                                                                                                                   The Action taken should be filled out by a RN and briefly detail what
        From July 2021 all RACFs have to submit information regarding resident falls and majory injury to the National                                             was done for the resident after the fall (eg: transfer, observations, wound
        From July 2021 all RACFs have to submit information regarding resident falls and majory injury to the National
        Aged Care Mandatory Quality Indicator Program.                                                                                                             dressing etc.) and must include if they were transferred to hospital.
        Aged Care Mandatory Quality Indicator Program.
        To assist in the collection of data and the provision of appropriate follow up the GYM & QA Teams have developed a
        To assist in the collection of data and the provision of appropriate follow up the GYM & QA Teams have developed a
        template for the informaiton that MUST be reported in a CLIENT INCIDENT following a resident fall.
        template for the informaiton that MUST be reported in a CLIENT INCIDENT following a resident fall.
        All falls must be properly investigated prior to completing the Client Incident. It is the responsibility of the RN
        All falls must be properly investigated prior to completing the Client Incident. It is the responsibility of the RN
        completing the Client Incident to ensure that all information entered is concise and accurate.
        completing the Client Incident to ensure that all information entered is concise and accurate.

                                                                              In the Event Tab:
                                                                              In the Event Tab:
                                                                              Select the:
                                                                              Select the:
                                                                              Activity at time of fall
                                                                              Activity at time of fall
                                                                              Type of fall
                                                                              Type of fall
                                                                              Mobility aids at the time of fall
                                                                              Mobility aids at the time of fall                                                                          Example of a correct Action taken
                                                                              Direction of fall
                                                                              Direction of fall

                                                                                                                                                                                                                       Example of an incorrect Client Incident
                                                                               Tick ‘Fall Prevention in place’
                                                                               Tick ‘Fall Prevention in place’

                                                                               Select the measures that in
                                                                               Select the measures that in
                                                                               were place at the time of the fall
                                                                               were place at the time of the fall                                                                                                      The Event details are incomplete and do not
                                                                               (note: there may be more than one)
                                                                               (note: there may be more than one)                                                                                                      correspond to the Fall described under the Event tab.

                                                                               The following information must appear in the                                                                                            RN has not completed Action taken
                                                                               The following information must appear in the
                                                                               Incident Details on the Manad Client Incident.
                                                                               Incident Details on the Manad Client Incident.
                                                                               1. Where did the fall happen? (eg: bathroom,
                                                                               1. Where did the fall happen? (eg: bathroom,
                                                                                    activity room etc.)
                                                                                    activity room etc.)
                                                                               2. Was the fall witnessed? (eg: staff member, visitor,
                                                                               2. Was the fall witnessed? (eg: staff member, visitor,
                                                                                    another residents)
                                                                                    another residents)
                                                                               3. How did the fall happen? (eg: ask the resident or
                                                                               3. How did the fall happen? (eg: ask the resident or
                                                                                    witness)
                                                                                    witness)
                                                                               4. What position was the resident found in? (eg:
                                                                               4. What position was the resident found in? (eg:
                                                                                    sitting on their bottom, lying on their side etc)
                                                                                    sitting on their bottom, lying on their side etc)
                                                                               5. What was the resident doing before the fall? (eg:
                                                                               5. What was the resident doing before the fall? (eg:
                                                                                    walking to the bathroom)
                                                                                    walking to the bathroom)                                                                                                                                                           Page 2 of 2
                                                                               6. Was the resident using their walking aid when
                                                                               6. Was the resident using their walking aid when
                                                                                    the
                                                                                    the fall
                                                                                         fall happened?
                                                                                              happened?
12   ISSUE 4     JULY 2021                                                                                                    Page 1 of 2                                                                                                                  JULY 2021           ISSUE 4   13
                                                                                                                              Page 1 of 2
NEWS STAFF OLOC - Our Lady of Consolation
RESIDENTIAL
                 RESIDENTIAL
                 RESIDENTIAL
                      NEWS
                       NEWS
                       NEWS                  Refresher Course
         Infection Control - Hand Hygiene
                                                                                                                      Hand Hygiene tips:                                                                                                                                                                          A
          Good hand hygiene is vital for minimising the spread of infections. It is the most                                                                                                                                                                                                                     NOTE
          efficient and simplest method that can be easily maintained by using alcohol-                               1. With both a soap and     2. Wet hands have the potential                                                                                                                                 ON
                                                                                                                         alcohol-based hand rub      to acquire and spread                                                                                                                                      GLOVES
          based hand rubs or soap and water. Cleaning our hands properly is essential in                                                             microorganisms. Drying your
                                                                                                                         available, it is a general
          providing the highest level of care, not only for our residents but for ourselves.                             rule that soap and water is hands properly is an integral

                                                                                                                     =dlid]VcYlVh]4
                                                                                                                                                     part of the hand hygiene                                                                                                                                Gloves do not

                                                                                                                                                                                                                                                                             Design: mondofragilis network
                                                                                                                         required if your hands are
         Our hands are the major site where infections           An infection is caused when these microscopic           visibly soiled, but either  routine. Single use paper                                                                                                                               provide complete
         can spread as they are in constant contact with         organisms enter the body and multiply. Infections       can be used if they are     towels both reduce the risk of                                                                                                                          protection and
         so many surfaces. From greeting other people            are easily transmitted between people and               visibly clean.              transmission and are effective                                                                                                                          do not replace
         and shaking their hands, preparing and serving          environments through contact. This includes         L6H==6C9HDCANL=:CK>H>7ANHD>A:9DI=:GL>H:!JH:=6C9GJ7
                                                                                                                                                     in drying your hands.                                                                                                                                   the need for
         food; cleaning in a manner of all places and            viruses, parasites and bacteria that are easily                                                                                                                                                                                             hand hygiene.
         performing procedures on residents; it is unlikely      transmitted between people as we are unable                                                 Duration of the entire procedure: 40-60 sec.
         that care workers don’t have microorganisms on          to detect them with our naked eye. Clean hands                                                                                                                                                                                              Hand hygiene is
         their hands.                                            are an integral part in preventing the spread                                                                                                                                                                                               still required
                                                                 of infection and maintaining the health of our                                                                                                                                                                                              with glove use
                                                                 residents.                                                                                                                                                                                                                                  as hands need
                                                                                                                                                                                                                                                                                                             to be cleaned
                                                                                                                                                                                                                                                                                                             before putting
                                                                                                                                                                                                                                                                                                             them on and
             FIVE                                                                                                                                                                                                                                                                                            after removing
          KEY MOMENTS                   Where care providers must clean their hands:                                                                                                                   .                                                                                                     them. Single
                                                                                                                                                                                                                                                                                                             use gloves
                                                                                                                                                                                                                                                                                                             should always
                      1      Before touching a patient – Including shaking hands, touching medical
                                                                                                                                                                                                                                                                                                             be discarded
                                                                                                                                                                                                                                                                                                             after use.
                             devices, bathing, dressing, performing observations and non-invasive
                             treatments, administering medications and feeding.

                      2      Before a procedure – Including the administration of any of medications
                                                                                                                                                                                                                                                                                                             ALWAYS ASK
                                                                                                                                                                                                                                                                                                             YOURSELF:
                             via invasive medical devices, procedures involving needles, or contact with                                                                                                                                                                                                     > Why am I
                             non-intact or mucous membranes.                                                                                                                                                                                                                                                   wearing
                      3      After a procedure or any exposure to body fluid – Including contact with
                                                                                                                                                                                                                                                                                                               gloves?
                                                                                                                                                                                                                                                                                                             > Am I wearing
                             tissues, cups, drain tubes, samples, bedpans or any cleaning spills of bodily
                                                                                                                                                                                                                                                                                                               gloves instead
                             fluids and substances.
                                                                                                                                                                                                                                                                                                               of cleaning
                      4      After touching a patient – As per the first key moment, any physical contact
                                                                                                                                                                                                                              R                                                                                my hands?

                             with the resident.                                                                                                                                                                                                                                                              > Who am I
                                                                                                                                                                                                            .                                                                                                  trying to
                      5      After touching a patient’s surroundings – Including bedding, bedrails,
                                                                                                                                                                                                                                                                                                               protect?

                             remotes, chairs, mobility aids and light switches.                                                                                                                                                                                                                              > Would frequent
                                                                                                                                                                                                                                                                                                               hand hygiene
                                                                                                                                                                                                                                                                                                               be better?
                THESE STEPS ARE ESSENTIAL IN ENSURING THAT THERE IS NO CONTAMINATION OF THE
                ENVIRONMENT, AND PROTECTION FOR BOTH THE RESIDENTS AND YOURSELF FROM
                ANY TRANSMISSION OF MICROORGANISMS BETWEEN DUTIES.                                                                                                                                                                                  .

                                                                                                                                                 WHO acknowledges the Hôpitaux Universitaires de Genève (HUG),

1416   ISSUE
         ISSUE4 2   JULY 2021 2020
                     MARCH
                                                                                                                        in particular the members of the Infection Control Programme, for their active participation in developing this material.
                                                                                                                                                                                                                                                                                                                 MARCH 2020
                                                                                                                                                                                                                                                                                                                  JULY 2021
                                                                                                                                                                                                                                                                                                                              ISSUE 2
                                                                                                                                                                                                                                                                                                                            ISSUE 4      17
                                                                                                                                                                                                                                                                                                                                        15
                                                                                                                                                                                                                                                        October 2006, version 1.
NEWS STAFF OLOC - Our Lady of Consolation
RESIDENTIAL
                  NEWS                      Refresher Course
      Infection Control - Personal Protective Equipment (PPE)                                                                     Procedure for removing PPE (Doffing)
       Personal protective equipment (PPE) stops the transmission of infectious diseases                                          Remove PPE at doorway before entering any other area
       and protects our residents. It isn’t the only infection control measure we deploy
       but it is one of our most important and is only effective when used correctly.                                         1. Gloves                                                  4. Hand Hygiene
      It is very important that we use PPE correctly. PPE is designed for use in a protected                                                         NOTE: The outside
      environment and should not be worn outside that area. The steps for donning                                                                    of the gloves is                                         Or
      (putting on) and doffing (taking off) PPE that we outline here are for use at OLOC in                                                          contaminated!
      a standard infection control scenario.                                                                                                         Grasp the outside of
                                                                                                                                                     the glove with the
                                                                                                                                                                                         Hand hygiene must be performed using
                                                                                                                                                     opposite gloved hand;
      Procedure for putting on PPE (Donning)                                                                                                         peel off (hold removed
                                                                                                                                                                                         soap and water or hand gel/foam.
                                                                                                                                                     glove in gloved hand).
      Put on PPE before patient contact and generally before entering the patient's room
                                                                                                                                                     Slide fingers of                    5. Mask
                                                                                                                                                     ungloved hand
      1. Hand Hygiene                                                        4. Hand Hygiene (again)                                                 under remaining
                                                                                                                                                     glove at wrist.
                                                                                                                                                     Peel second glove
                               Or                                                                    Or                                              off over the first.
                                                                                                                                                     Discard both gloves
                                                                                                                                                     in a waist container.               NOTE: The outside of the mask is
      Hand hygiene must be performed before                                  Hand hygiene must be performed using                                                                        contaminated! DO NOT TOUCH
      putting on PPE using soap and water or                                 soap and water or hand gel/foam before                                                                      Grasp bottom, then top ties or elastics and
      hand gel/foam.                                                         putting on gloves.                                2. Hand Hygiene                                           remove. Discard in a waste container.

      2. Gown                                                                5. Gloves                                                              Or                                   6. Hand Hygiene
                                       Fully cover
                                       torso from
                                       neck to knees,                                                                         Hand hygiene must be performed using                                            Or
                                       arms to end of                                                                         soap and water or hand gel/foam.
                                       wrists and wrap
                                       around the
                                       back. Fasten at                                                                        3. Gown                                                    Hand hygiene must be performed using
                                       the back of neck                                                                                                                                  soap and water or hand gel/foam.
                                       and waist

                                                                            Extend to cover wrists of isolation gown
      3. Mask
                               Secure ties or elastic
                               bands at middle of                                          This is the PPE process used
                               head and neck.                                              in OLOC’s standard infection       NOTE: The outside and sleeves of the
                               Fit flexible band to                                        control scenario. In the case of   gown are contaminated!
                               nose bridge.                             IMPORTANT          a non-standard infection           Pull away from neck and shoulders,
                                   Fit snug to face and                   NOTE             an enhanced PPE process            touching inside of gown only.
                                    below chin.                                            and extra precautions              Turn gown inside out.
                                                                                           need to be taken.                  Fold or roll into a bundle and discard.

16   ISSUE 4    JULY 2021                                                                                                                                                                                            JULY 2021   ISSUE 4   17
NEWS STAFF OLOC - Our Lady of Consolation
HOME CARE
                 NEWS                    Education
      Documentation and Records
      In the final instalment of the Community Care documentation and records                              Fire Plans
      spotlight, we will be focusing on Fire Plans and Treatment Sheets. These                             Every consumer has a fire evacuation plan in their      On the back of the fire plan, there is more
      documents are vital for ensuring the safety of our clients and ourselves while we                    Community Care folder. The plan details where           information to assist you in preparing for a fire
      continue to provide the highest level of care.                                                       all the exits and smoke alarms are located and is       emergency including details on all the cooking
                                                                                                           designed to assist you in an emergency so that          and electrical appliances, power points and
                                                                                                           you can locate the quickest exit from the home          evacuation packs.
       Treatment Sheets                                                                                    you are in.
                                                                                                                                                                   All Community Care staff must carry equipment
       Consumers have treatment sheets for a variety   To complete this form, you need to fill in:         Smoke alarm audits are completed twice a year           with them including a safety switch that is to be
       of reasons, including:                                                                              to ensure that they are working. The audits are         used at all times and a fire blanket that should be
                                                       ■■ Day
                                                                                                           recorded on a spreadsheet and any follow up will        used if you are able to.
       ■■ Wounds
                                                       ■■ Date                                             be completed by the care coordinator who will
                                                                                                                                                                   By completing these documents correctly, we can
       ■■ Eye Drops                                                                                        contact the family or a handy man.
                                                       ■■ Treatment and/or dressing                                                                                continue to provide safe, thorough and respectful
       ■■ Blood Pressure                                                                                   All care staff need to sign and date the fire plan to   care to our consumers while ensuring our own
                                                       ■■ Evaluation
       ■■ Blood Glucose Levels                                                                             confirm they have read it and understand where          personal safety. Documentation provides proof of
                                                       ■■ Sign and print your name.                        the exits are located. If any changes occur to your     completed tasks and allows the high standard of
       As care staff you may be asked by your                                                              consumers home, please report them to your              care we do to be continued each day under any
                                                       If there is a significant change in the client or
       consumer to help with these tasks, however                                                          Care and Services Coordinator immediately so the        circumstance.
                                                       treatment, report to your Care and Services
       please do not attempt to do anything unless                                                         changes can be noted.
                                                       Coordinator as soon as possible. You may be                                                                                                  - Deborah & Jodie
       you have been asked to and have checked
                                                       asked to take a picture and send it to your
       with your Care Coordinator first. Assistant
                                                       coordinator so they can see the situation, but
       Care Coordinators usually do majority of the
                                                       make sure to ask the consumer before taking
       dressings that need to be done.
                                                       any pictures.

18   ISSUE 4   JULY 2021                                                                                                                                                                         JULY 2021    ISSUE 4    19
Notice Board                                                                SONJA PAYNTER
                                                                                                        MANAD
                                                                                                     SUPER USERS
                                                                            JULIE KOBERLER
                                                                            SOLOMON KEBEDE
                                                                            MARYANN PETERS
   - EMPLOYEE ASSISTANCE PROGRAM (EAP)
                                                                            CYNTHIA CALUBAD
   ACCESS Programs have been engaged by OLOC to provide
   an Employee Assistance Program for staff members. They                   HEIDI GHER
   provide confidential, professional and free counselling for              NENITA RONQUILLO
   work related, family and personal problems. Through access
                                                                            ANDREA EL BOUSTANI
   to qualified counsellors, our staff have the opportunity to
   identify problems and find the best way to resolve them.                 ROBYN DICKENS
   You can contact ACCESS to make a confidential appointment
   on: 1800 818 728.

                                                                                                         PUBLIC
                                                                                                        HOLIDAYS
                                                                            Labour Day                     NSW
                                                                            Monday 4 October 2021       2021/2022

   p p o rt F M M S is ters’ Projects in
Su
                   Ethiopia                                                 Christmas Day
Indonesia and                                                               25 December (Day in lieu)
                                                        ng the
               pl et e th e  fo llo wing form by ticki                      Monday 27 December 2021
Please co    m                                           ng your
                   ur  pr ef er re d option and inserti
box next to    yo                                            ided:
                   ils an  d  si gn at ure in the space prov                Boxing Day
personal deta                                    ction Form:
                         ightly Payroll Dedu
                                                                            26 December (Day in lieu)
 Co m  m  en ce Fo   rtn
                                                                            Tuesday 28 December 2021
                                                             ______
                       __  __  __   __  __ ____________
 I __________                                     authorise:                OLOC nominated Public Holiday
      se rt na m e  in bl ock letters) hereby
  (in                                                                       in lieu of Bank Holiday
                          w that applies):
  (Tick the box belo                                                        To be nominated

                                                                            New Year's Day (Day in lieu)
      $2.00 or                                                              Monday 3 January 2022
                                                                    ight)
                        __  _  (A lte rn at iv e amount per fortn
       $_______                                                     the
                          fro m  m   y fo rtn  ightly pay to assist         Australia Day
   to be deducted                                     in Ethiopia.          Wednesday 26 January 2022
        M  Si st er s in  H IV/AIDS Education
   FM                                                   ce from my next
                    th is de  du  ction to commen                           Good Friday
    I au th or iz e                                        otherwise in
            bl e  pa  y un  til su ch time as I notify                      Friday 15 April 2022
    availa
                              e project ceases.
     writing or until th
                                                               ________     Easter Saturday
                      __  __  __  __   __  ____________
     Signed: __
                                                                            Saturday 16 April 2022

                                                                            Easter Sunday
                           /________
     Date:____/____                                                         Sunday 17 April 2022
                                                                 _
                        ID ______          ____________
      Bundy No./Payroll                                                     Easter Monday
                                                                            Monday 18 April 2022

                                                                            Anzac Day
                                                                            Monday 25 April 2022
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