News from across the Alliance - Contents News from our Care Organisations: 7th November 2019 - Contents News from across the Alliance
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7th November 2019 View this email in your browser Contents News from across the Alliance News from our Care Staff awards - Nicky Campbell Organisations: confirmed as a host
Salford Oldham Bury & Rochdale North Manchester Diagnostics & We are excited to announce that we will be welcoming a special Pharmacy celebrity guest to this year’s NCA Staff Awards. Journalist and broadcaster Nicky Campbell has been confirmed as a host for this year’s event on Friday 29 November, at the Sheridan Suite, just NCA News outside Manchester city centre. Nicky – a well-known TV and radio star for more than 30 years - has presented numerous Celebrating our staff programmes including BBC One’s The Big Questions, Long Lost Family, Watchdog and in 1988 he became the first and longest Dates for your diary running host of the Wheel of Fortune. He currently presents the breakfast show on BBC Radio Five Live. Nicky will take to the stage on the night to reveal the winners for the NCA award categories. Coffee Break Pennine Coffee Break Salford Time to party - get your staff awards tickets Jobs Research & Innovation Staff benefits - Health and Wellbeing Tickets for this year’s Staff Awards event are selling fast so book E-learning Pennine your tickets now to avoid missing out on what will be a fantastic Mandatory Training evening celebrating our staff across the Northern Care Alliance. Pennine The ceremony will take place on the evening of Friday 29th November at 6pm at the Sheridan Suite, Oldham Road, Mandatory Training Manchester, where our superstar staff will be revealed. It will be a Salford glam and glitzy evening of celebration and in addition to the awards ceremony, those attending will be treated to a three course System Training meal and drinks, live music entertainment from a superb band and Salford a disco. All staff are invited to attend by purchasing a ticket, priced £15 – please select the Paid NHS Staff Members ticket option when booking. Whether you are celebrating and supporting your colleagues who are finalists or you just want to use the opportunity to have a great night out with your team and colleagues, book your tickets now to avoid disappointment. Before booking your tickets please read our ticket booking guide. Book tickets, click here. Ticket sales close on Friday 15th November. A message from the chief executive - supporting our staff
This Wednesday marked national Stress Awareness Day 2019, led by mental health charity Mind. It is a great opportunity to take a moment to think about our wellbeing and find advice or support on managing stress. None of us are superhuman; neither are we immune to the pressures and stresses that our busy work and home lives can have on our welfare, our mental and physical health, and are relationships with each other. Read more Exciting news for our Remembrance Day Diagnostics and Pharmacy Group as radiography academy opens Across the NCA we will be holding a two minute silence to mark Remembrance Day Rochdale Infirmary is home to the NCA's on Monday 11th November, from 11am for new Radiography Academy, a centre of those who wish to pay their excellence for research, learning and respects. There will be a number of short mentoring in the field of services of remembrance taking place radiology. Students will be able to use the across our care organisation sites. For academy for research purposes, details, click here. advancing their learning and as a base for mentoring colleagues. Find out more. National Staff Survey: Great response to date…don’t Come along to your forget to have your say! November Team Brief It’s fantastic that thousands of colleagues Staff across the NCA are invited to attend across our clinical and corporate areas their November Team Brief session to find have taken the time to give their opinions out more about what is going on across already, but if you haven’t had chance to your care organisation. For dates and fill yours in yet, don’t worry! There’s still times of the sessions click here - for time to take a few minutes to make sure Salford sessions click here. your views are heard. New employer brand - We want to hear from everyone who has Coming soon! received their staff survey via email link or as a paper version, so that we can use your feedback to help shape the future direction of the Group and make improvements across all of our Care Organisations.
For further information click here. Chief Medical Director and Chief Nurse encourage staff to get their flu jab Having a strong visual identity is an important aspect of attracting and recruiting new people to our organisation. As we are now a large NHS Group, we have an opportunity to market ourselves as one of the best healthcare organisations to work for in Greater Manchester and the North West. From We pride ourselves on patient safety and listening to our staff and hearing their high standards of care, and recognise that career journeys, we have been able to patients within high risk areas are create a brand completely authentic and particularly vulnerable to influenza. We representative of you – our people – and therefore pay particular attention to the localities we serve. We’re extremely vaccination levels amongst staff groups excited to share this work with you, so be working within these areas. Please help us on the lookout for new branding in the to keep our patients safe by ensuring that upcoming months. you obtain your influenza vaccination. Read the full letter from the Chief Medical Director and Chief Nurse, click here. Pre-Election period guidance for staff Movember is here – So grow a Mo or get your mo-ove on to support a bro! The pre-election period (or ‘Purdah’) starts on the 6th November in the lead-up to the general election on the 12th December. Movember is all about raising awareness During Purdah, it is particularly important for men’s health. In support of such a that NHS organisations are not perceived worthy cause, we are delighted to offer to be influencing election campaigns or the you a range of staff benefits from our outcome of the election. This means NHS health and wellbeing partner Vivup. These organisations need to be sensitive to and benefits are designed to improve your pay particular attention to their activities physical, financial and mental health during this period, for example in terms of wellbeing. Don’t forget, if you are feeling their communications activities, visits or stressed or overwhelmed at work or home, events. NHS Providers has produced a you can access the 24/7 Employee briefing to guide NHS organisations, which Assistance Provision (EAP) – an staff are encouraged to read. To view the independent and confidential telephone briefing sheet click here. counselling service. To access these fantastic benefits – and more - register now at www.vivup.co.uk For more NCA news - click here
Salford Care Organisation Husband makes generous donation in memory of wife A grateful husband dedicated his birthday celebrations to raising money for Salford Care Organisation to say ‘thank you’ for the care given to his wife. Fred Wilkinson’s wife Sheila was a patient on the Haematology Unit for 13 years. Fred said he and Sheila became very close to the team on the unit. “The nurses all became our friends,” he said. “They were all fantastic.” Read more Are you prepared for winter? Professional Forum – Thursday 14th November
The nights are drawing in and temperatures are dropping – winter is upon us, but are you ready? Each winter, robust plans are put in place across the health and social care system to help us cope with the increased demand on our services. Come along to the next Professional Forum and hear more about the additional plans in place this winter from Katie Foster-Greenwood, Managing Director for Salford Care Organisation. The forums - hosted by Director of Nursing Tyrone Roberts - provide an opportunity to share good practice, celebrate successes and improve communication between clinical staff. There is also an open A&E session with Tyrone. Read more World Antibiotic Awareness Week - 18th-24th November Up to a third of inpatients are on an antibiotic at any one time, and a third of people in England take at least one course per year! Antibiotic resistance is one of the biggest threats facing us today and overuse of antibiotics is making the problem worse. Help us protect antibiotics for future generations by using them carefully. This year’s key messages: Avoid using dipsticks in those over 65 for diagnosis of UTI (see UTI guideline) Prescribe the full course of antibiotics at onset to avoid the prescription accidentally lapsing Sign up to be an Antibiotic Guardian www.Antibioticguardian.com Test your knowledge with our antibiotic awareness quiz. You could win a £25 or £10 Next voucher! Staff benefits day Come along to our staff benefits day on 14th November to be in with a chance of winning either an Amazon Echo or a Bose Soundlink Speaker. Free entry to all who come along on the day. The event will be held on Thursday14th November, 11am-2pm, Humphrey Booth Lecture Theatre 1 & 2. Find out more about Vivup, Metromoney wise credit union, Costco, Simplyhealth, Freedom to speak up guardian. Safe Drive Stay Alive 2019 Salford Care Organisation is again supporting Safe Drive Stay Alive, a road safety initiative aimed at empowering young drivers to make safer driving choices. The annual theatre-based event aims to educate on road safety, challenging unsafe attitudes and behaviours to help positively influence both drivers and passengers alike. Police, ambulance, fire and rescue and accident and emergency staff provide first-hand accounts of their experiences on scene and seeing the loss and hurt in the loved ones of the casualties they treat. Family members and those personally affected also speak about the long-term immeasurable loss following road fatalities to highlight the wider impact long after accidents occur.
Coming soon… Salfood Deliver A new pay and collect lunch service is being launched at the Mayo Building. Following the success of the Middle Eastern pop-up kitchen at the Pod, Hope Building, the concept is now being rolled out and freshly-made wraps can be delivered ready for collection in the Mayo Building. Find out how you can win your lunch here. For more Salford Care Organisation news - click here Oldham Care Organisation F11 Haematology Ward team learn more about aplastic anaemia Staff from the F11 Haematology Ward at Oldham Care Organisation have been receiving some specialist training on the subject of aplastic anaemia, a relatively rare and serious blood disorder that can affect the body's ability to create new blood cells. Aplastic anaemia is a rare and serious blood disorder caused by the bone marrow not functioning properly, meaning patients' bodies are unable to create new cells and tissue cannot grow or regenerate. In people with aplastic anaemia, the bone marrow fails to produce enough of all three types of blood cells – red, white and platelets. Red blood cells are essential for carrying oxygen around the body White blood cells help us fight infections, bugs and germs Platelets are responsible for stopping us bleeding and bruising. Aplastic Anaemia can affect anyone of any age but is most common in the young (10 to 20 years old) and elderly (60 years old +). It is estimated that between 100 and 150 people will be diagnosed in England alone every year. That's around 2 people for every 1,000,000 of population, making it a very rare disease. The haematology ward at Oldham provides treatment to patients with this condition and these patients often receive the same treatment as cancer patients. With it being a relatively rare condition to treat, ward staff were offered the opportunity undertake some specialist training to find out more about the condition, its causes, symptoms and the treatment options available. The session was delivered by Simon Slade, Clinical Nurse Specialist from King's College Hospital in London and Grazina Berry, Chief Executive of The Aplastic Anaemia Trust, who provided an informative session for haematology staff with interactive presentations and general discussion. For more information on aplastic anaemia, please visit the aplastic anaemia trust website at: www.theaat.org.uk.
Successful patient experience summit held at Oldham Oldham Care Organisation hosted its first patient experience summit on 24th October and the event looked at how we can put patients at the heart of all we do. The emphasis of the day was to launch the NCA ‘Plan on a Page’ Experience Plan and speakers from different strands of the Northern Care Alliance (NCA) came together to discuss their role and speciality, and how this influences patient experience. The highlight of the day was a presentation from a family and service user, who came to present their personal experiences of care at the Oldham Care Organisation. Eric was a patient that was recently discharged from F11 in early October. He was very unwell and during his stay in hospital he was a patient in A&E, AMU, Critical Care and F11. Eric’s daughter, Gillian Hindle presented his story to a packed room of over 50 attendees at the summit. Gillian described his care as 'above and beyond' and felt that without the care and compassion shown by the clinical staff, her father wouldn’t have made a full recovery. She personally thanked all the staff involved in her father’s care; from the porters, housekeepers and health care support staff to the nurses and doctors. Joanne McAllister, Head of Service User/ Patient Experience, said: "The Summit was a resounding success. There is a huge appetite at the care organisation to listen to service user voice and feedback to drive forth quality improvement." Maggies Cancer Centre staff open day - 20th November Maggie's Cancer Centre will be hosting an open afternoon for NHS staff on 20th November to raise awareness about the work the centre does - and you're invited! The open afternoon event will take place in the Sir Norman Stoller Building on The Royal Oldham Hospital site between 2pm - 5pm. Don't miss this chance to meet the Maggie's team and to pop in for some delicious tea and cake. Maggie's Cancer Centre offers free practical, emotional and social support to people with cancer and their families and friends. This can include a wealth of advice and support on a range of matters including: Advice about cancer and treatments available Advice about nutrition and exercise Money and benefits advice Managing stress and anxiety Returning to work after cancer Bereavement support For more information on the open afternoon, please contact the the Trish Morgan, Centre Head at Maggie's Centre Oldham on 0161 9890 550 or by e-mail at: trish.morgan@maggiescentre.org
World Prematurity Day party on NICU at Oldham - 15th November World Prematurity Day will take place on 17th November and to mark the occasion, the Neonatal Unit team at Oldham will be hosting a tea party for families on Friday 15th November. Families are being invited to drop in and have a catch up with the neonatal team and Spoons Charity volunteers between 10am - 2pm. All the NICU team will be wearing purple as a clear sign of support for this important awareness day, which aims to raise awareness of premature birth and the sometimes devastating impact it can have on families. For more information about this event, please contact the NICU team at Oldham on 0161 6278735 (78735). Read more Community services transfer - staff feedback survey closing tomorrow A short online survey has been created to capture the views and opinions of our staff who transferred to us from Pennine Care across Oldham. The survey will take a few minutes only and we will write back out to staff with the results and the actions we will take in relation to them. Relevant staff are invited to spare a few minutes to complete the survey - click here. The survey closes tomorrow (Friday 8th November) For more Oldham Care Organisation news - click here (Please refresh the news page if you are experiencing formatting errors) Bury and Rochdale Care Organisation Rochdale celebrates ‘small change, big impact’ as part of occupational therapy awareness week Our occupational therapy team has marked Occupational Therapy Awareness Week with a series of events to raise awareness of the importance of their practice amongst service users and staff. Running from 4th to 10th November, the national awareness week is led by the Royal College of Occupational Therapists (RCOT) to promote the value of occupational therapists and the fantastic work they do across the UK to improve lives. The team has been promoting the theme of this year’s campaign, ‘Small Change, Big Impact’, at the information and support events they’ve held throughout the week at Rochdale Infirmary and Hopwood Hall College - championing how the small changes occupational therapists make can have a big impact on the people they support. To find out more about the what the team do and referral into the service, visit a member of the team at Rochdale Infirmary this Friday, 8th November at 12pm on the top corridor, where they will be accompanied by Ross Care, the major provider of wheelchair services and mobility equipment to the NHS and local authorities across greater Manchester.
Night Club is a hit! The sleep study, Night Club, installed at Rochdale Infirmary last week saw a huge 84 people visit over the 3 days. Visitors included nurses, ambulance workers, police officers, doctors, porters, managers from the hospital and members of the public. Visitors received evidence-based advice and tips about managing shift work and sleep. Visitors who are responsible for managing shift workers or providing occupational health advice will be cascading the advice and materials within their respective work places. Read more HMR Self Care Hub marks World COPD Day - 20th Nov The HMR Self Care Hub, located in the Damson Suite at Rochdale Infirmary, will be marking World COPD Day on 20th November with a free event, aimed at supporting those living with this condition. In conjunction with HMR Community Respiratory, Self-Management, and Community Cancer Services, the Hub will be running a series of taster sessions, focussed on wellbeing, such as managing stress and mindfulness. There will also be stalls present connecting communities to support services and offering further wellbeing programmes. The event will run from 9.30am - 3.30pm. For further information, please contact sharon.lord@pat.nhs.uk Community services transfer - staff feedback survey closing tomorrow A short online survey has been created to capture the views and opinions of our staff who transferred to us from Pennine Care across Bury and Rochdale. The survey will take a few minutes only and we will write back out to staff with the results and the actions we will take in relation to them. Relevant staff are invited to spare a few minutes to complete the survey - click here. The survey closes tomorrow (Friday 8th November)
Discounted bus travel scheme for staff We’ve joined Commuter Club – a scheme from Transdev, known locally as Rosso buses, to get 10% off bus travel for everyone working at Fairfield Hospital and Rochdale Infirmary. You can now get a 10% discount on 28-day mobile tickets and access to new 12 journey bundles, which will be ideal if you’re working part-time or just want to use the bus a few days a week to travel for meetings between sites - saving on car parking and reducing your carbon footprint. To claim your discounted tickets, download the Transdev Go app and look for Commuter Club in the tickets section. When you buy your first 28-day ticket you’ll be asked to send proof of your employment – photo ID and a payslip which can be redacted if you prefer – to commuterclub@transdevplc.co.uk. Find out more Diabetes Education Event – 14th November Our community diabetes services will be running a free, drop in event on 14th November in Whitefield at the Elms Community Centre for anyone with type 2 diabetes. During the event, the Integrated Community Diabetes Service will be running "taking control" sessions, providing basic dietary and lifestyle information to help people self-manage the condition. Throughout the event, there will also be information available from other local healthcare professionals. Find out more Rochdale’s Christmas jingle & mingle Join us on 20th December 12pm - 2pm for our Christmas jingle & mingle in the Damson Suite, Rochdale Infirmary. There will be food, refreshments and a DJ! All proceeds will be donated to Macmillan Cancer Support. For tickets (recommended donation, £4) please contact jane.harris@pat.nhs.uk Find out more Bury Neighbourhood First: Transforming Health and Care, One Year On Last week saw colleagues, partners and volunteers from the organisations serving Bury as part of its
Local Care Organisation - including Northern Care Alliance, Bury Care Organisation and Bury Clinical Commissioning Group - come together to talk about the next steps for integration and their collective commitment to driving change and transformation across the borough. One year on from the Devolution Difference events which were held across Greater Manchester, the Bury Neighbourhood First event was designed to reflect where Bury currently is as a locality on its integrated health and social care journey, and what the next steps are in terms of its forward plan. For more Bury and Rochdale Care Organisation news - click here (Please refresh the news page if you are experiencing formatting errors) North Manchester Care Organisation North Manchester Celebration event in full swing The ‘Celebrate North Manchester’ event is well underway with a host of activities taking place. Chief Officer Simon Featherstone opened the event with a speech, thanking staff for their contribution to a series of quality improvements North Manchester has seen in recent times. Scores of staff attended with some of the highlights including a nostalgia pod that shared images and medical instruments from yesteryear; a competitive exercise bike challenge, a running buffet as well as food for thought from a number of health and wellbeing stalls including a ‘celebration of life’ stall. A number of people helped in organising the event from across the organisation. The catering and portering departments deserve a particular mention. Thanks go to every one of the events team, but also to all members of staff who work at North Manchester General Hospital or who identify as being from North Manchester General Hospital. These quality improvements are your successes. Photos will be shared on our corporate social media channels as well as next week’s team brief when more detail will be revealed about a commemorative pin badge, marking 150 years of our place in the community, and the bee sculpture which was unveiled today. Photo exhibition captures patient experience North Manchester General Hospital is hosting a photo exhibition that captures the experiences of prostate cancer patients and their partners. ‘Prostate Cancer Every Picture Tells a Story,’ by Ian Smith, was launched in the Postgraduate Education Centre at North Manchester General Hospital on Wednesday 6th November. The exhibition will then move to the link corridor from the Gallery Restaurant to Limbert House, where it will be on display until the New Year. Find out more
Director of Operations appointed As you are aware Steph Gibson retires from her post as Managing Director at the end of January next year and in order to ensure we have continuity of leadership, we have proactively advertised for her replacement. I am delighted to inform you that following interview, we have appointed Leah Robins to the Director of Operations role at North Manchester Care Organisation. Leah joins the North Manchester Director leadership team from her Divisional MD role where she has a strong track record in the successful delivery of change and improving care for patients and their families. We are delighted at the depth and breadth of talent we have across our Care Organisation; Leah will be an asset to our leadership team and I’m sure her appointment will be greatly welcomed by our staff and teams. AMU double green NAAS Congratulations to the Acute Medical Unit on their double green NAAS. The NAAS scheme measures the quality of nursing care delivered by individuals and teams and provides evidence that teams are meeting the Care Quality Commission’s (CQC’s) fundamental compassionate care standards. Did you hear we have new Amazon lockers? Amazon lockers have been installed at North Manchester, near the entrance of the Gallery Restaurant making it more convenient for staff to balance home and work life. It is part of our ongoing drive to boost staff benefits and follows feedback from staff about health and wellbeing. Staff will be able to choose delivery at the Amazon lockers site at North Manchester Care Organisation when ordering from the company’s website. We are anticipating there will be a high demand for this service which will be reviewed at regular intervals to ensure it is working as expected. Any feedback, please email haveyoursaynmgh@pat.nhs.uk For more North Manchester Care Organisation news - click here (Please refresh the news page if you are experiencing formatting errors) NCA News NCA Chairman Jim Potter celebrates with staff at the Festival of Learning
Last Friday (1st November) the NCA held its Festival of Learning. The event showcased the breadth and depth of learning opportunities available for staff at all stages of their career in the NCA. We were delighted that so many brought family, friends, supporters and managers to celebrate with them. We also welcomed guests from Health Education England, The Princes Trust and Salford Department for Work and Pensions. From the young people we have supported on the Prince’s Trust pre-employment programme, to Business Admin and Healthcare apprenticeships right through to the Preparation for Mentorship, Emerging Leaders and Senior Leadership Development programmes, we celebrated the hard work and achievement of all our learners. Thanks go to our Chairman Jim Potter, Jane Macdonald and all the staff and managers who have supported the learners on their journey of personal development. Good luck to research awards finalists Best of luck to the 10 Northern Care Alliance teams and individuals who have been shortlisted for tonight's annual Greater Manchester Clinical Research Awards. You can find out how they all get on by following our Research & Innovation department on Twitter and Facebook @NCAresearchNHS
Process for media enquiries and requests for filming/photography The Group Communications Team manages all media enquiries and requests for filming and photography. The team liaise with local and national media and can help with: General enquiries about the organisation and the services we offer Arranging experts to comment on a wide range of specialist and general healthcare issues Filming and photography requests Background briefings, facts, statistics and case studies to support stories about us. If staff are approached by the media (including over social media) then please direct their query, without making a comment to the reporter, to the Communications Team via toby.jenkinson@pat.nhs.uk New ESR helpdesk phone number The ESR workforce department now has a helpdesk phone number set up for staff queries. Contact the team on 0161 918 (4) 4185. How do you feel about smoking? As part of the NHS Long Term Plan (2019) there is a national drive to make all NHS buildings and grounds smoke-free. We want to find out more about your smoking habits and how you feel about the smoking cessation support available to you. This short survey is designed to gather an honest opinion from staff about how they feel about smoking. Responses will also be shared with the
CURE project team to ensure your feedback helps shape future services and support. The CURE project aims to treat tobacco addiction across Greater Manchester. Please complete the survey, click here. Read more here. Year 2 cadets start on placement The NCA has welcomed over 30 new year 2 cadets from local colleges joining us for a 12 week placement of 2 days per week. Cadets are 16-18 year olds undertaking an extended BTEC Level 3 Diploma in Health and Social Care - many of whom go on to undertake nursing degrees - and so they are our future healthcare workforce of tomorrow! Look out for them in their teale uniform with white trim! Cadets will be working on the following wards/departments: Fairfield - Theatres and Wards 1&2 Oldham - Postnatal, Theatres, F11, Neonatal and A&E North - C4, E1, F3, H3, Maternity, Labour, Neonatal, Theatres and A&E Salford - B1, H4, L3, L5, Outpatients and Endoscopy Rochdale - Eye Ward, CAU, Day Surgery Unit, Oasis Unit and Eye Outpatients Department Level C Should you have any questions in relation to the programme or if you would like to host a Cadet in the future - please contact Louise, Cadet Support Facilitator on cadets@srft.nhs.uk or 07702 629 209. Roadshows - Christmas technology scheme Attend one of the Christmas technology scheme roadshows: 13th November 10am – 2pm, Gallery Restaurant, NMGH 14th November 10am - 2pm, Broad Oak Suite Restaurant, Fairfield 15th November 10am – 2pm, Outside Café Royal Restaurant, Oldham Find out more - click here. Biochemistry memo: updated telephoning limits for abnormal tests The Department of Clinical Biochemistry has reviewed the limits at which abnormal biochemistry results are communicated to clinicians, following consultation with clinical colleagues and laboratory colleagues and review of updated guidance from the Royal College of Pathologists. The updated limits at which abnormal results are telephoned to the requesting clinician/source location are attached to this memo - click here. Ranitidine shortage advice Supplies of all oral formulations of Ranitidine are in very short supply. All prescribing teams must be aware of the advice within the attached memo. This provides information on what action to take when a patient who would normally receive ranitidine is admitted or there is a clinical reason to consider starting ranitidine. Save the date! Cancer and the Northern Care Alliance workforce event We want all our employees to know about a national transformation which supports people to live with and
beyond cancer, offering personalised care to all patients - click here. This will be an opportunity to gain knowledge, share your experiences and open up conversations about how we can support employees affected by cancer. You can drop-in or stay for the full session. For more information, contact macmillan.infocentre@pat.nhs.uk or 0161 604 5244 Let's talk research event Let’s Talk Research celebrates the exemplary work of early career NHS researchers that is laying the foundations for the methods and practices of the future and asks us to consider what we want research and innovation in the NHS to look like in 2050 and beyond. We would like to invite presenters to submit abstracts for innovative workshops, alternative format presentations and 'Research Has Got Talent' 3 minute paper presentations for Let’s Talk Research 2020 – The Time is Now. The conference provides a multidisciplinary platform to critically articulate research, development and innovation in health and social care across the region. We want to hear about how your research is going to change the future of health and social care. We particularly welcome contributions from clinicians, early career researchers, clinical academics, patients involved in research and members of the public. For more information about the conference and download the abstract guidlines, please click here Menopause support for staff Are you struggling to cope with menopausal symptoms? Hot flushes, night sweats, insomnia, brain fog, to name but a few. As part of the NCA Health and Wellbeing programme, we now run a support group across all sites for our staff. You are welcome to come along to our very friendly group, where you can get advice, support and up to date information on managing this condition. Please email carol.hamnett@srft.nhs.uk to register your interest. More information and advice on the menopause can be found on Vivup. Workforce information due diligence project update In August this year as part of the preparation for the dissolution of The Pennine Acute Hospitals NHS Trust (PAT) a workforce information data verification and update project commenced, where all staff employed by PAT are provided with an extract of information held on ESR and asked to verify or correct the information held. Find out more. Completion of documentation pertaining to deceased patients We would like to remind all medical staff of the process and coronial expectations in completing documentation pertaining to deceased patients. Cremation and Removal of Pacemaker Authorisation Forms must not be completed until a decision has been communicated by the Coroner. The prospective completion of such forms (prior to a decision being made by the Coroner) incurs a risk that the patient may have a pacemaker removed, be released, buried, or cremated against the wishes of the Coroner. Thank you for your kind support and co-operation. For more information please email fiona.murphy@pat.nhs.uk Observe and act assessor training Would you like to join our Observe and Act programme as an Assessor. This is open to corporate staff, registered volunteers and governors. Assessors work with departments identifying areas for improvement. Observe and Act is a critical but supportive friend and gives valuable feedback. Read more. The next observe and act assessor training dates are: Monday 18th November 2019, 10am – 12.30 pm, MR3 Mayo Building, Salford Monday 25th November 2019, 9am – 2 pm, Education Centre, G17, Royal Oldham To book a place email caroline.short@pat.nhs.uk For more NCA news - click here Celebrating our Staff Salford Care Organisation On Care Opinion: I was urgently referred to Gynae due to post menopausal bleeding. Tests showed I had a uterine polyp which needed urgent removal. This was a problem as my husband
was also due for admission to hospital for cancer treatment. I explained this and whilst they could not promise an asap date they would try their best and they did better than that by offering me a cancellation 3 days later. I was so grateful not only for the prompt action but for the relief I felt knowing I could then focus on my husband. To add to this the day surgery unit were amazing too. Nursing care was excellent, every aspect was checked and rechecked at every step of the process through to anaesthetists and doctors. I felt completely safe, informed and relaxed. Thank you to the Gynae and day surgery unit. You are amazing." On Twitter: "Greeted with a smile and treated with respect at Salford today. Amazing people and service." More feedback on Salford Care Organisation staff - click here Bury and Rochdale Care Organisation On Care Opinion: "I went to the Bury Integrated MSK Service department. the whole system was brilliant. I didn't have to wait long for my referral letter, or when I arrived. Despite problems with traffic & parking, they made me feel comfortable & at ease. Treatment - they made me feel that they cared about me and my problem and nothing was too much trouble. I wasn't rushed. They listened to what I had to say. Everything was explained in a manner I could understand. I felt I was special to them. Thank you so much." On Care Opinion: "I was seen by a member of staff who explained in great detail the problems that I was having. I will be receiving physio over the next 2 or 3 months and hopefully my symptoms will be resolved. I enjoyed the visit and she made me feel very at ease during the assessment. Top service by the NHS." More feedback on Bury and Rochdale Care Organisation staff - click here Oldham Care Organisation On Care Opinion: "My son visited A&E with a back injury and he was in for most of the day. The care he received from the staff there was first class. They remained helpful and professional during what was a very busy day. One nurse in particular was amazing. Nothing was too much trouble and she was both efficient & knowledgeable when questions were asked. She is a credit to the service." On Twitter: "I can’t praise the staff at the Royal Oldham Hospital enough after today’s visit. I hate to imagine what it would’ve been like to worry about the cost of treatment on top of everything else." More feedback on Oldham Care Organisation staff - click here North Manchester Care Organisation On Care Opinion: "I saw a member of staff today in Outpatient physio A (self-referral physiotherapy), he was friendly, professional, knowledgeable and kind. He reassured me about the way I had managed my ankle injury which was what I needed. I didn't need to wait to be seen and automatically got an appointment to fit around my work schedule in 3 weeks time. Thank you!" On Care Opinion: "I have struggled for years with incontinence following a hysterectomy and thought that I would have no option but to use women's pads for life. I thought I would try one last time to get help, and I did, she is an amazing dedicated empathic young woman who quite literally has changed my life, she has given me the belief that it isn't ‘normal’ and that it is not something women have to ‘put up with’. The team of physios at North Manchester General hospital are an exceptional group of people and all deserve praise. In the case of this member of staff, they must make sure they keep her as she is worth her weight in gold, and I can't praise her enough. She has made me be the confident person I used to be." More feedback on North Manchester Care Organisation staff - click here Have you received an award, achieved something special or had positive feedback? Then we'd love to hear from you! Fill in our Recognising our staff form Dates for your diary Careers clinic for Allied Health Professions and Healthcare Sciences Back by popular demand is a new series of career clinics for staff working in the Allied Health Professions and Healthcare Sciences. Explore opportunities for your development and career pathway by booking a 30 minute confidential appointment at one of the following sites: Rochdale Infirmary (RI) - 25th November & 9th December
Fairfield General Hospital (FGH) - 26th November & 3rd December North Manchester General Hospital (NMGH) - 28th November & 10th December The Royal Oldham Hospital (TROH) - 5th & 13th December Salford Royal - 11th,12th,19th & 21st November To book an appointment please email diane.hooper@srft.nhs.uk Clinical communication skills tutor training workshop Tutor training workshop - teaching clinical communication skills to medical students: 29th January 2020: 9:30 am – 12:30 pm. This half day course is an opportunity to increase your small group facilitation skills, working with role-play and simulated patients. It is targeted at clinical staff who have not previously taught on communication sessions for the University of Manchester - school of medical sciences. staff attending are encouraged to follow up the workshop by shadowing a teaching session and moving towards running a group teaching session. If you would like to register for the workshop or require further information please email: Christine.chappell@srft.nhs.uk Disability in the workplace training - 18th November This interactive course is aimed to give attendees a unique and insightful window into the challenges that people with disabilities face in work as well as when striving to gain sustainable paid employment. This training explores various small and reasonable adaptations that can make a massive impact on a person’s ability to succeed. For some, this can be the difference between independence in work or being involuntarily unemployed. Find out more. Preceptorship study dates The preceptorship team have now confirmed the mandatory study days for health, wellbeing and resilience, leadership and management and sage and thyme. Preceptees from January 2019 onwards must book onto one of each subject. Preceptees can book onto these study days via the trust intranet training bulletin, searching preceptorship and clicking on the ESR link. Alternatively Salford staff may log onto ESR directly and search Preceptorship courses to book. Any problems booking onto these study days please contact the preceptorship team on - preceptorship.team@pat.nhs.uk Study dates Selected dates for your diary Here is a selection of upcoming events. Visit the intranet for full event listings for Salford, Oldham, Bury and Rochdale and North Manchester Care Organisations. Flu dates and times across the NCA Preceptorship study dates Disability in the workplace training
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