Newport City Council Community Connector Service Directory of Support Groups

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Newport City Council

                 Community Connector Service
                   Directory of Support Groups
                                      Information correct at April 2017

This directory is intended as a local information resource only and Newport City Council neither recommend nor
 accept any liability for the running of independent support services. You are advised to contact organisations
      directly as times or locations may change. This directory is available on Newport City Council website:
                                    www.newport.gov.uk/communityconnectors

                                                   1
Directory of Support Services                    Page

Advice Services                                  3
Newport Support Partnership and Befriending      5
Age Cymru Services                               6
Alzheimer’s Society, Dementia and Memory Loss    10
Bereavement                                      14
BME                                              17
Family Information and Carer Support             19
Domestic and Sexual Abuse                        28
Employment support and Food Banks                32
Counselling Services and Mental Health Support   34
Physical Health Support                          41
Acquired Brain Injury and Disability             48
Additional Needs / Disability                    50
Home Improvements and Aids                       54
Housing Support and Crisis                       55
LGBT                                             61
Older People                                     63
Sensory Loss                                     66
Substance Misuse                                 71
Veterans / Armed Forces                          73
Crime / Justice                                  75
Human Exploitation                               80

                                          2
Category   Group/Organisa      Ward/Area   Venue & Location   Date & Time      Brief Outline                       Contact Details
           tion
Advice     C.A.B. – Citizens   Newport                                         Citizens advice can help with the   Contact: 01633 222622
Services   Advice Bureau       wide                                            following: Benefits, Debt,
                                                                               Consumer issues, Employment,
                                                                               Discrimination, health, Housing,
                                                                               Education, Family, Immigration,
                                                                               Relationships and Independent
                                                                               Financial Advice.
Advice     Citizens Advice     Newport     Pill Millennium    Monday 9.30am    Newport Citizens Advice             Contact: Admin team - 01633
Services   Bureau              wide        Centre             - 12pm           outreach sessions are in            222622.
           Outreach                        Maesglas           Monday 9.30am    partnership with Communities        Email:
           Services                        Community          - 12pm           First. People are welcome to        www.newportcab.org.uk/outr
                                           Centre             Monday           come along and discuss their        each/
                                           Information        1.30pm - 4pm     issues and if you need further
                                           Station, Newport   Monday           help, we can help by booking an
                                           Shaftesbury        1.30pm - 4pm     appointment with one of our
                                           Community          Tuesday 9.30am   advisors or we can signpost you
                                           Centre Alway       - 12pm           in the right direction. Please
                                           Community          Tuesday          check the outreach webpage to
                                           Centre             1.30pm - 4pm     confirm the sessions are running
                                           Bettws Newport     Wednesday        on a particular day as
                                           City Homes         10am - 12.30pm   sometimes the dates are subject
                                           Duffryn            Wednesday        to change at short notice.
                                           Community Link     1.30pm 4pm       Alternatively, contact our admin
                                           Gaer Community     Thursday 10am    team.
                                           Centre             - 12.30pm
                                           Maindee Library    Thursday
                                           Ringland           1.30pm - 4pm
                                           Community          Thursday
                                           Centre             1.30pm -

                                                                   3
Malpas Library     3.30pm
                                           Beaufort Centre,   Friday 1.30pm -
                                           St Julian's        4pm
Advice     Pension Wise      Nation wide                                        Speak to an impartial guidance     Contact: 0300 330 1001
Services                                                                        specialist on the phone or face    Website:
                                                                                to face. A service for people 50   www.pensionwise.gov.uk or
                                                                                or over or approaching             www.citizensadvice.org.uk
                                                                                retirement. Citizens Advice
                                                                                Bureau is providing face to face
                                                                                guidance.
Advice     Christians        Nation wide                                        Free debt counselling in your      Contact: 0800 328 0006
Services   Against Poverty                                                      community from an award            Email: www.capdebthelp.org
           Debt Help                                                            winning charity. Get debt free
                                                                                with budget planning, severe
                                                                                debt with support from debt
                                                                                counsellors.
Advice     Western Power     Newport       Energy Saving                        The Power Up Advice Hub is a       Contact: 029 2046 8340
Services   Distribution      wide          Trust, Regus                         partnership between Western        Freephone: 0808 808 22 74
                                           House, Falcon                        Power Distribution and the
                                           Drive, Cardiff,                      Energy Saving Trust. Our main
                                           CF10 4RU                             aim is to tackle fuel poverty
                                                                                across South Wales by helping
                                                                                customers to save money and
                                                                                keep warm.
                                                                                We provide free and impartial
                                                                                energy efficiency advice to help
                                                                                customers have a warmer,
                                                                                healthier home and affordable
                                                                                energy bills

                                                                    4
Newport       Advocacy         Newport   Phone lines     Advocacy is making sure            Contact: 01633 744592
Support                        wide      open 24 hours   peoples views are being heard      Email:
Partnership                                              and their rights respected.        info@newportsupportpartners
                                                         Advocates work in partnership      hip.co.uk Website:
                                                         with the people they support to    www.newportsupportpartners
                                                         help them explore their            hip.co.uk
                                                         optional, express views and take
                                                         part in meetings.
Newport       Carers Respite   Newport   Phone lines     We support unpaid carers by        Contact: 01633 744592
Support                        wide      open 24 hours   giving them a break from their     Email:
Partnership                                              caring role. Respite is provided   info@newportsupportpartners
                                                         at pre arranged times              hip.co.uk Website:
                                                                                            www.newportsupportpartners
                                                                                            hip.co.uk
Newport       Carers Response Newport    Phone lines     We support unpaid carers in the    Contact: 01633 744592
Support                       wide       open 24 hours   event they are unable to           Email:
Partnership                                              provide carer i.e. due to          info@newportsupportpartners
                                                         accident or illness                hip.co.uk   Website:
                                                                                            www.newportsupportpartners
                                                                                            hip.co.uk
Newport       Community        Newport   Phone lines     Support is provided to people to   Contact: 01633 744592
Support       Support          wide      open 24 hours   access community based             Email:
Partnership                                              activities, attend hospital        info@newportsupportpartners
                                                         appointments etc. promotes         hip.co.uk     Website:
                                                         positive wellbeing and offers      www.newportsupportpartners
                                                         support through home visits.       hip.co.uk
Newport       Information,     Newport   Phone lines     Information and advice about       Contact: 01633 744592, email:
Support       Advice and       wide      open 24 hours   support services in Newport and    info@newportsupportpartners
Partnership   Assistance                                 how they can be accessed.          hip.co.uk           Website:
                                                         Advise can be provided on          www.newportsupportpartners
                                                         housing matters, financial         hip.co.uk
                                                         matters and assistance with
                                                         form filling.

                                              5
Newport       Appropriate        Newport                      Phone lines     Support vulnerable adults who      Contact: 01633 744592
Support       Adult Response     wide                         open 24 hours   are detained by the police or      Email:
Partnership   Services                                                        interviewed under caution by       info@newportsupportpartners
                                                                              helping to protect their rights    hip.co.uk Website:
                                                                              and welfare.                       www.newportsupportpartners
                                                                                                                 hip.co.uk

Befriending   Ffrind i Mi        Gwent Wide                                   Everyone has felt lonely, alone    Contact: Karen Munro - 01495
              (Friend of Mine)                                                and vulnerable at sometime in      241280
                                                                              their lives. Frind i Mi is a       Email:
                                                                              befriending project that           Ffrindimi.abb@wales.nhs.uk
                                                                              provides volunteers who can        Website: www.ffrindimi.co.uk
                                                                              spend an hour a week to
                                                                              support lonely and isolated
                                                                              people.

Age Cymru     Help for Carers    Newport      Age Cymru                       Following an initial visit by a    Contact: 01633 740013 or
Gwent                            wide         Gwent, 12                       member of staff, the               01633 240195
                                              Baneswell Rd,                   appropriate service is then        Email:
                                              Newport, NP20                   provided by trained care           mailto:respite@agecymrugwe
                                              4BP                             workers. There is no charge for    nt.org       Website:
                                                                              this service. The service can be   www.ageuk.org.uk/cymru/gwe
                                                                              delivered 24 hours, 7 days a       nt/
                                                                              week, throughout the year.

                                                                   6
Age Cymru   Hospital         Stow Hill   St Woolos           If you have been in hospital, Age     Contact: : 01633 238310
Gwent       Discharge                    Hospital            Cymru can help you get back on        Email:
            Service                                          your feet. Support provided           mailto:hdsnewport@agecymru
                                                             with welfare benefits, shopping       gwent.org
                                                             and other practical tasks, and        Website:
                                                             someone to talk to for up to 6        www.ageuk.org.uk/cymru/gwe
                                                             weeks after discharge. A person       nt/
                                                             may be referred to the service
                                                             by hospital staff, social services,
                                                             family members, a friend or
                                                             carer or you may choose to
                                                             contact us personally. The
                                                             service operates Monday to
                                                             Friday, is free of charge and is in
                                                             addition to any help that social
                                                             services or other agencies may
                                                             already be providing.
Age Cymru   Choices - Home   Stow Hill   Age Cymru           The team leader visits new            Contact: 01633 656371
Gwent       Support and                  Gwent, 12           clients to establish their needs,     Email:
            Nail Cutting                 Baneswell Rd,       and is able to offer services at a    mailto:newportdomestic@age
                                         Newport, NP20       chargeable, competitive rate,         cymrugwent.org
                                         4BP                 including: Domestic cleaning;         Website:
                                                             Gardening; Shopping; Assisted         www.ageuk.org.uk/cymru/gwe
                                                             shopping; Chaperone; Dog              nt/
                                                             walking. In addition to the
                                                             above services, Choices is able
                                                             to consider low level house
                                                             maintenance and other varied
                                                             tasks. A free benefit check will
                                                             be undertaken at the initial visit
                                                             if required. Nail Cutting Service -
                                                             Choices provides a chargeable
                                                             safe and accessible simple toe

                                                         7
and hand nail cutting service for
                                                         people aged 50 plus.

Age Cymru   Frailty Care   Newport   Age Cymru           The rapid response hospital         Contact: :01633 240190
Gwent       Support Team   wide      Gwent, 12           discharge service supports the      Website:
                                     Baneswell Rd,       resettlement / reablement           www.ageuk.org.uk/cymru/gwe
                                     Newport, NP20       needs of patients being             nt/
                                     4BP                 discharged from acute services
                                                         for up to 14 days. As part of the
                                                         Gwent Frailty Programme,
                                                         referrals to the rapid HDS
                                                         service are received via
                                                         members of the intermediate
                                                         care team. The prevention of
                                                         admission to hospital (PATH)
                                                         service is a fast response, time-
                                                         limited service, that supports
                                                         older people in their own
                                                         homes, during a time of
                                                         temporary incapacity, for
                                                         example, after a fall at home.
                                                         Following referral by a GP or
                                                         medical staff, the service offers
                                                         up to 7 days of support, which
                                                         may include meal preparation,
                                                         dressing/undressing, putting to
                                                         bed, shopping/collection of
                                                         prescriptions, basic household
                                                         tasks, such as laundry, and help
                                                         with personal hygiene, including
                                                         assisting with the toilet. The
                                                         PATH service is part of the
                                                         Gwent Frailty Programme and is

                                                     8
provided free of charge 7 days a
                                                                             week.

Age Cymru   Digital Inclusion   Stow Hill   Age Cymru                        The Digital Inclusion project        Contact: :01633 240198
Gwent                                       Gwent, 12                        delivers either one to one           Email:
                                            Baneswell Rd,                    tuition, or group sessions free of   digital@agecymrugwent.org
                                            Newport, NP20                    charge, to older people (50 plus)    Website:
                                            4BP                              to address digital exclusion. It     www.ageuk.org.uk/cymru/gwe
                                                                             works through a volunteer force      nt/
                                                                             who visit older people in their
                                                                             homes and in social and
                                                                             community settings to share
                                                                             skills. It’s all about having fun
                                                                             whilst learning how to use a
                                                                             Tablet, PC, Iphone.
Age Cymru   Red Robins          Newport     St. Woolos and   7 Days a week   Robins are volunteers who            Contact: 01633 234129
Gwent       Hospital Service                Royal Gwent      9am - 5pm       undertake activities in Newport      Email:
                                            Hospitals                        hospitals, such as hair and nail     robins@agecymrugwent.org
                                                                             care, assisting patients at meal
                                                                             time, chatting and
                                                                             reading to patients, letter
                                                                             writing and assisting with phone
                                                                             calls.

                                                                  9
Alzheimer's   Alzheimer's        Wales Wide                       The Helpline is   If you have concerns about           Helpline 0300 222 1122
Society       Society Helpline                                    usually open      Alzheimer's disease or about
                                                                  from:             any other form of dementia,
                                                                  9am - 8pm         Alzheimer's Society National
                                                                  Monday to         Dementia can provide
                                                                  Wednesday         information, support, guidance
                                                                  9am - 5pm on      and signposting to other
                                                                  Thursday and      appropriate organisations.
                                                                  Friday
                                                                  10am - 4pm on
                                                                  Saturday and
                                                                  Sunday
Alzheimer's   Community          Newport      GAVO Building, Ty   Monday to         For people with dementia who         Contact: 01633 665110
Society       Support Service    Wide         Derwen, Church      Friday 9.00am     need support to carry on doing       Email:
                                              Road, Newport,      to 5.00pm         the things they enjoy or to try      sally.guy@alzheimers.org.uk
                                              NP19 7EJ                              new activities. This may include     Website:
                                                                                    support with some daily living       www.alzheimers.org.uk
                                                                                    activities, as well as leisure and
                                                                                    social activities. The service is
                                                                                    based on an individual
                                                                                    assessment and can be provided
                                                                                    at home or in the community.
                                                                                    For those 65 years and over;
                                                                                    referral only; residents of
                                                                                    Newport. First 3 months are
                                                                                    free, then the service is
                                                                                    chargeable at £18 per hour. You
                                                                                    are not committed to continuing
                                                                                    with the paid service. There is
                                                                                    also a service for younger
                                                                                    people who have dementia; this
                                                                                    is not chargeable.

                                                                       10
Alzheimer's   Dementia          Newport   GAVO Building, Ty   Monday to       Dementia support workers offer      Contact: 01633 665110
Society       Support           Wide      Derwen, Church      Friday 9.00am   information and practical           Email:
              Newport                     Road, Newport,      to 5.00pm       guidance to help people             dementiasupportgwent@alzhe
                                          NP19 7EJ                            understand dementia, cope with      imers.org.uk    Website:
                                                                              day-to-day challenges and           www.alzheimers.org.uk
                                                                              prepare for the future. They
                                                                              offer support face to face, over
                                                                              the phone or in writing.
Alzheimer's   Advocacy          Newport   GAVO Building, Ty   Monday to       Supports people to understand       Contact: 01633 221393
Society                         Wide      Derwen, Church      Friday 9.00am   their rights and express their      Email:
                                          Road, Newport,      to 5.00pm       views. Advocates use their          advocacywales.@alzheimers.o
                                          NP19 7EJ                            expertise to empower people to      rg.uk       Website:
                                                                              make informed choices and           www.alzheimers.org.uk
                                                                              decisions. They can represent
                                                                              and speak on behalf of someone
                                                                              with dementia if they can't do
                                                                              so themselves.
Alzheimer's   Befriending       Newport   GAVO Building, Ty   Monday to       Offers companionship and            Contact: 01633 665110
Society                         Wide      Derwen, Church      Friday 9.00am   support and helps people to         Email:
                                          Road, Newport,      to 5.00pm       carry on doing the things they      sidebysidegwent@alzheimers.
                                          NP19 7EJ                            enjoy or to try new activities.     org.uk      Website:
                                                                              Befrienders visit people in their   www.alzheimers.org.uk
                                                                              homes, accompany them on
                                                                              outings or support them to take
                                                                              part in activities in the local
                                                                              community.
Alzheimer's   Malpas Activity   Malpas    Malpas Court,       Every Tuesday   Activity groups give people         Contact: 01633 665110
Society       Group                       Oliphant Circle,    Morning         affected by dementia the            Email:
                                          Newport, NP20       10:30am to      opportunity to take part in         gwent@alzheimers.org.uk
                                          6AD                 12.30pm         structured activities. Run by a     Website:
                                                                              facilitator, who encourages and     www.alzheimers.org.uk
                                                                              supports people to take part,
                                                                              the groups are also a chance to

                                                                   11
relax and socialise.

Alzheimer's   Music and        Victoria       Community          Every Friday     For people with dementia, their       Contact: 01633 665110
Society       Memories                        House, Eton        morning          carers, family and friends, the       Email:
                                              Road, Maindee,     10:30am to       group gives people affected by        deirdre.mahon@alzheimers.or
                                              Newport, NP19      12:30pm          dementia the opportunity to           g.uk       Website:
                                              0BL                                 take part in structured activities.   www.alzheimers.org.uk
                                                                                  Run by a facilitator, who
                                                                                  encourages and supports people
                                                                                  to take part, the group also
                                                                                  gives a chance to relax and
                                                                                  socialise. A very popular group
                                                                                  so please phone to check spaces
                                                                                  are available.
Alzheimer's   Bowls Newport    St. Julian's   Newport Indoor     Every other      For people with dementia, their       Contact: 01633 665110
Society                                       Bowling Centre,    Wednesday        carers, family and friends, the       Email:
                                              Glebelands         12pm - 2pm       group gives people affected by        newport@alzheimers.org.uk
                                              Stadium, Bank                       dementia the opportunity to           Website:
                                              Street, Newport,                    take part in structured activities.   www.alzheimers.org.uk
                                              NP19 7HF                            Run by a facilitator, who
                                                                                  encourages and supports people
                                                                                  to take part, the group also
                                                                                  gives a chance to relax and
                                                                                  socialise.
Alzheimer's   Younger People   Stow Hill      Spring Gardens,    Tuesday 10am –   This group is for those who have      Contact: 01495 768744 Bethan
Society       with                            Belle Vue Terrace, 12pm             been diagnosed with dementia          Morris
              Dementia                        Newport, NP20                       under the age of 65 (and their        Email:
              Newport Art                     2LB                                 carers) and living in Gwent. We       gwentyounger@alzheimers.or
              Group                                                               do not provide transport, but         g.uk
                                                                                  the venue is on a bus route and       Website:

                                                                      12
there is onsite parking.             www.alzheimers.org.uk

Alzheimer's   Carers Support   St. Julian's   Newport Indoor       Third           The peer support group gives
Society       Group Newport                   Bowling Centre,      Wednesday of    people the opportunity to meet       Contact: 01633 665110
                                              Glebelands           the month       with others who understand           Email
                                              Stadium, Bank        10.30am -       some of what they are going          :dementiasupportgwent@alzh
                                              Street, Newport,     12.30pm         through. Run by a facilitator, the   eimers.org.uk    Website:
                                              NP19 7HF                             sessions offer a chance to ask       www.alzheimers.org.uk
                                                                                   questions, get information and
                                                                                   share experiences in a safe and
                                                                                   supportive environment.

Dementia      Forget Me Not                   Lysaght Institute,   7pm - 9pm       Supporting people with               Contact: Jane 01633 420056 or
and Memory    Chorus                          Newport, NP19                        dementia and their families          07428 010415
Loss                                          OHE                                  through the joy of song:,
                                                                                   sessions are specifically
                                                                                   designed for people with
                                                                                   dementia and their families and
                                                                                   are located in easily accessible
                                                                                   venues with parking.
Dementia      Young Onset      Sebastopol     Widdershins          Monday,         The Widdershins Centre at Age        Contact: 01495 769264
and Memory    Dementia                        Centre, East         Wednesday and   Connects Torfaen provides a          Email:
Loss          Service (Age                    Avenue,              Friday          café and drop in service for         kerry..beckett@ageconnectsto
              Connects                        Sebastopol,                          people aged between 40 and 65        rfaen.org
              Torfaen)                        Torfaen, NP4 5AB                     years, with a memory loss or
                                                                                   young onset dementia
                                                                                   diagnosis. We can offer support
                                                                                   for you as well as your friends
                                                                                   and family. Age Connects

                                                                       13
Torfaen aims to provide a
                                                               relaxed environment where
                                                               people can enjoy leisure time,
                                                               keep active, develop new
                                                               friendships and receive one to
                                                               one support so that they can get
                                                               the most out of life and adapt to
                                                               the new direction life has now
                                                               taken.
Dementia     Newport         Newport   Reach, Exchange         Reach deliver a floating support    Contact: 01633 233889
and Memory   Housing         Wide      House, High             service especially for people       Website: www.reach-
Loss         Support for               Street                  with Dementia and Memory            support.co.uk
             people with               Newport, NP20           Loss. We can help you with:
             Dementia and              1AA                     Housing, Advice & Liaison,
             Memory Loss                                       Adaptations, Health & Social
             (Reach)                                           care, Community Integration,
                                                               Emotional Support, Finances,
                                                               Life-Skills.

Bereavemen   Care for the    Newport   Cardiff Office:         Registered charity working to       Contact: 029 2081 0800
t            Family          Wide      Care for the            strengthen family life after        Email: mail@cff.org.uk
                                       Family, Garth           bereavement. A variety of           Website:
                                       House, Leon             information following               http://www.careforthefamily.
                                       Avenue, Cardiff,        bereavement.                        org.uk
                                       CF15 7RG
Bereavemen   Widowed Young   Newport   Cardiff Office:         Support group for those who         Contact: 029 2081 0800
t            Support         Wide      Care for the            have lost a partner at a young      Email: mail@cff.org.uk
                                       Family, Garth           age.                                Website:
                                       House, Leon                                                 http://www.careforthefamily.
                                       Avenue, Cardiff,                                            org.uk
                                       CF15 7RG

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Bereavemen   Cruse             Newport       Administrative                        Free practical and emotional       Contact: 01633 251982
t            Bereavement       Wide          Office: Orion                         support relating to bereavement    Email: gwent@cruse.org.uk
             Care                            Suite, Enterprise                     for people of any age. Support     UK Helpline: 0844 477 9400
                                             Way, Newport,                         can be given One to One face to
                                             NP20 2AQ                              face at home or at a chosen
                                                                                   venue, by telephone or in a
                                                                                   group setting. Telephone
                                                                                   helpline also available.
Bereavemen   Have you          South Wales                                         Samaritans and Cruse               For more information and to
t            lost someone                                                          Bereavement Care                   register, please visit
             close to you                                                          are offering free group support    facingthefuturegroups.org call
             to suicide?                                                           to help you                        0208 939 9560
             Cruse                                                                 understand your grief and cope     or email
             Bereavement                                                           with your loss                     info@facingthefuturegroups.o
             Care/                                                                                                    rg
             Samaritans
Bereavemen   Cardiff and       Newport and   St David's          Meets last        SANDS, Stillbirth and Neonatal     Contact: National Helpline 020
t            Newport Sands     Cardiff       Hospital,           Thursday of the   Death Society, supports parents    7436 5881            Email:
             (stillbirth and                 Cowbridge Road      month             and families through the           cardiffsands@hotmail.co.uk
             neonatal death                  East, Cardiff                         experience of losing a baby. At    Website: www.cardiff-
             charity)                                                              Cardiff and Newport SANDS, we      sands.co.uk
                                                                                   hold monthly support meetings
                                                                                   and fund support packs and
                                                                                   memory boxes for bereaved
                                                                                   parents at the 4 major hospitals
                                                                                   in our area.
                                                                                   We are run entirely by
                                                                                   volunteers, - bereaved parents
                                                                                   themselves who’s aim is to try
                                                                                   and help others going through
                                                                                   similar tragedies they have
                                                                                   experienced themselves.

                                                                      15
Bereavemen   STEPS           Newport   Tata Suite,           Regular 6 week    Supporting Those Experiencing      Contact: 01633 266848
t                            Wide      Lysaght Institute,    programmes        Personal Sadness. A free 6 week    Email: info@toveybros.co.uk
                                       Orb Drive, off        run throughout    support group for those going
                                       Corporation           the year on       through bereavement, whether
                                       Road, Newport,        Tuesday           recent or dating back over the
                                       NP20 0RA              evenings 7pm -    years. An opportunity to help
                                                             8.30pm            you understand your grief and
                                                                               support you through your loss.
                                                                               A post course friendship group
                                                                               also runs alongside the
                                                                               programme. Pre-registration is
                                                                               necessary.
Bereavemen   All Saints      Malpas    All Saints Catholic                     A network of suitably trained      Contact: 01633 265533
t            Bereavement               Parish                                  befrienders and counsellors on     Email: allsaintsbsg@live.co.uk
             Support Group                                                     hand to talk with and offer
                                                                               support.
Bereavemen   SWAN            Newport   Newport,              Magor, Tues &     Something for women alone          Contact: Ann Nias 01633
t                            Wide      Chepstow and          Thurs. Newport,   now, SWAN is a group of ladies     880619
                                       Magor                 Tues.             who have found themselves
                                                             Chepstow, Fri.    alone due to death or divorce
                                                             Groups meet at    and would like the chance to go
                                                             various times;    out but need someone to go out
                                                             please phone      with. Groups meet for coffee
                                                             for details.      and chatting. They also arrange
                                                                               trips, holidays etc.
Bereavemen   Welsh Widows    Newport                                           A group of women who have          Contact: 077495 42858
t                            Wide                                              lost people through a variety of   Email:
                                                                               different circumstances who        friends@welshwidows.co.uk
                                                                               meet face to face or via the       Website:
                                                                               web.                               www.welshwidows.co.uk

                                                                  16
BME   Henna                                                             A registered charity working        Contact: Shahien Taj and
      Foundation                                                        with Muslim communities             Shreen Williams 02920 496920
                                                                        around issues including child       Email:
                                                                        protection, forced marriage,        info@hennafoundation.org
                                                                        honour based violence.              Website:
                                                                                                            www.hennafoundation.org
BME   Refugee            Newport   British Red Cross                    We help refugees and asylum         Contact: 01633 245774
      Support            Wide      Society, Bradbury                    seekers access essential services   Website: www.redcross.org.uk
                                   House, Mission                       and adapt to life in a new
                                   Court, Newport,                      country.
                                   NP20 2DW
BME   B.A.W.S.O.         Newport   Information                          A specialist service to anyone      Helpline: 24 hour - 0800 731
                         Wide      Station, Old                         from black and ethnic minority      8147                 Contact:
                                   Station Building,                    communities seeking support,        01633 213 213
                                   Qeensway, NP20                       advice and information about        Website: www.bawso.org.uk
                                   4AX                                  housing, human trafficking,
                                                                        abuse and other issues.
BME   B.A.M.E.                     62 Whitchurch                        Islamic divorces, Islamic           Contact: Muhammad Junnah
                                   Road, Cardiff,                       marriages, befriending support,     (Project Manager) or
                                   CF14 3LX                             BAME volunteering                   Sadia Saddiq (Centre Manager)
                                                                        opportunities, BAME Men’s           - 02920345294
                                                                        Drop In. ISSA Wales (Ihsaan
                                                                        Social Support Services) for BME
                                                                        and Muslims.
BME   Newport &          Newport   St David's House,   Saturday 1pm -   International Drop In for refuges   Contact: Emmy - 07779
      District Refugee   Wide      137 Commercial      5pm              and asylum seekers. N&DRSG is       776752
      Support Group                Street Newport                       a multi-agency group who seeks      Email info@sewrec.org.uk
      (N&DRSG)                     NP20 1LN                             to raise awareness of issues        Website www.sewrec.org.uk
                                                                        that affect Asylum Seekers and
                                                                        Refugees and provide practical
                                                                        support for these marginalized
                                                                        groups.

                                                            17
BME   SEWREC            Stow Hill     St David's House,                   Helping ethnic minority groups       Contact: 01633 250006
                                      137 Commercial                      against hate crime, domestic         Email:
                                      Street Newport                      abuse, language barriers,            reception@sewrec.org.uk
                                      NP20 1LN                            support with housing, training       Website: www.sewrec.org.uk
                                                                          courses, trips, social activities
                                                                          and benefits.
BME   Minority Ethnic   Stow Hill     St Marys Roman     Wednesday        Over 50’s ethnic elder services      Contact: Roy Grant - 01633
      Elders Advocacy                 Catholic Church, 9 10am - 12.30pm by SEWREC, in housing; welfare         250006
      (M.E.E.A.)                      Stow Hill, NP20                     benefits; health; hate crime;        Email:
                                      1TP                                 domestic abuse; language;            roy.grant@sewrec.org.uk
                                                                          training courses; trips and          Website: www.sewrec.org.uk
                                                                          outings; social activities; coffee
                                                                          mornings.
BME   Age Alive         Stow Hill     St David's House,                   Age Alive is a unique group that     Contact: 01633 250006
      (SEWREC)                        137 Commercial                      is not, political, religious, or     Email:
                                      Street Newport                      culturally driven. Its aims are to   roy.grant@sewrec.org.uk
                                      NP20 1LN                            help older BME people to have        Website: www.sewrec.org.uk
                                                                          their voices heard, highlight
                                                                          people's needs, share
                                                                          experiences, adopt healthier
                                                                          lifestyles build confidence and
                                                                          enhance independence.
BME   Detached Youth    Maindee       Community          Monday           BME Youth Work Provision             Contact:
      Work Project                    House, Eton                                                              ali.boksh@sewrec.wales
                                      Road, Maindee,                                                           Website: www.sewrec.org.uk
                                      Newport, NP19
                                      0BL
BME   BME Sight Life    Pillgwenlly   Old Pill Library,  Monthly meeting, Support for those with sight loss    Contact: Bablin Molik - 01495
      Forum                           23-24 Temple       2nd Tuesday of   amongst BME Communities.             763650
                                      street             each month,                                           Email:
                                                          12pm to 3pm                                          Bablin.molik@sightcymru.org.
                                                                                                               uk

                                                               18
Family        Family        Newport                                         Essential information for            Contact: 0800 328 84 83
Information   Information                                                   families; from childcare to          (Freephone)
              Service                                                       support groups to activities,        Email:
                                                                            parenting and education. Direct      family.informationservice@ne
                                                                            links for easy access to specific    wport.gov.uk Website:
                                                                            parts of our sites. FIS are the      www.newport.gov.uk/fis
                                                                            only service to get their            (Hompage)
                                                                            information directly from CSSIW      www.newport.gov.uk/childcar
                                                                            and can verify that all those        e (Childcare database)
                                                                            wishing to be listed are in fact     www.newport.gov.uk/familysu
                                                                            registered with CSSIW and are        pport (Support directory)
                                                                            inspected and safe to use.           Twitter: @NewportFIS
                                                                                                                 Facebook:
                                                                                                                 facebook.com/newportfis
Family        Dads Can      Newport and                                     Dads can provide information,        Contact: 01495 761100 and
Information                 Monmouth                                        support and guidance for dads        ask for Dads Can
                                                                            or expectant dads aged 25 years      Website: www.dads-can.co.uk
                                                                            and under. They can support on
                                                                            referrals/signposting to
                                                                            specialist agencies on legal
                                                                            matters, budgeting and debt
                                                                            while providing accessing to free
                                                                            trips and activities.
Family        Who Let the   Malpas        Christchurch    First Saturday of A Saturday morning for dads,         Contact: 01633 822211
Information   Dads out!                   Centre, Old     the month         grandads, big brothers or male       Email:
                                          Malpas Road,    8.30am -          carers to bring their kids along     office@christchurchnewport.o
                                          Newport, NP20   10.30am           for a morning of fun. A chance       rg         Website:
                                          5PP                               for some quality time together       www.christchurchnewport.org
                                                                            and with others. From 8.30 in
                                                                            the morning there’ll be
                                                                            breakfast available and
                                                                            afterwards a couple of hours of
                                                                            fun: bouncy castles, craft, sports

                                                               19
and a whole host of activities.
                                                                             Mum gets a well-earned break,
                                                                             and Dad gets a chance to
                                                                             connect with the kids, with the
                                                                             church and with the community.
                                                                             Who Let The Dads Out is
                                                                             completely free of charge and is
                                                                             open to everyone.

Family        Ringland         Ringland   Ringland Primary    First          Ringland Primary School            Contact: 01633 272308
Information   Primary School              School, Dunstable   Wednesday of   welcomes Parents and families
              Parents Coffee              Road, Ringland,     the Month      with a monthly coffee morning.
              Morning                     Newport, NP19                      Wednesday 4th January 2017
                                          9LU                                saw the school hold the first of
                                                                             many Parent Forum’s. Parents
                                                                             were welcomed off the cold
                                                                             yard into a friendly environment
                                                                             to chat freely regarding issues at
                                                                             home, school or to just have a
                                                                             good catch up. Tea, Coffee and
                                                                             chocolate biscuits were enjoyed,
                                                                             especially by the younger
                                                                             siblings! The plan is that at each
                                                                             Forum, Parents will be invited to
                                                                             set the agenda for discussions.
                                                                             In future meetings we can invite
                                                                             guest speakers in, or have any
                                                                             advice needed to hand.

                                                                  20
Family        Sounds Fun      Rogerstone    St Anne's Church                  A music group for babies/pre-         Contact: Claire Cowper 01633
Information   Music Group                   Hall, High Cross,   10.30am -     school children with their            895222            Facebook:
                                            Rogerstone          11.30am       parents/carers to enjoy music         SoundsFunMusicGroup
                                                                              through song, instruments and
                                                                              dance. Coffee, chat and
                                                                              company for all, just turn up! It's
                                                                              a very friendly group of mums,
                                                                              dads, grandmas, child minders
                                                                              and other carers with pre-school
                                                                              babies and children. The main
                                                                              activity is singing and playing
                                                                              instruments. However, it is very
                                                                              suitable for those who feel
                                                                              isolated with a young baby or
                                                                              child and are looking for
                                                                              friendship and company.
                                                                              New mums are referred to us by
                                                                              their health visitors when they
                                                                              need to get out of the house
                                                                              and find a supportive group. £3
                                                                              per family group.
Family        Young Parents   Shaftesbury   St Johns            Wednesdays    A friendly supportive and             Contact: Alenah 07903498183
Information   Group                         Ambulance           10am - 12pm   relaxed environment for parents
                                            Building (next to                 aged under 25 years, we have
                                            McDonalds), Lyne                  lots of fun activities, toys and
                                            Road                              donated clothes of various sizes.
                                                                              We also have helpful,
                                                                              informative guest talks on issues
                                                                              that affect young parents.

                                                                     21
Carer     Challenging        Newport       Reach, Exchange                    Supporting someone with               Contact: 01633 679899
Support   Behaviour          Wide          House, High                        learning disabilities and or          Website: www.reach-
          Service (Reach)                  Street                             behaviour that challenges can         support.co.uk
                                           Newport, NP20                      be very stressful and isolating.
                                           1AA                                Having someone who is able to
                                                                              offer advice and support can
                                                                              make a huge difference.
Carer     Sitting Service    Newport       Reach, Exchange                    Our Sitting Service is tailored to    Contact: 01633 679899
Support   (Reach)            Wide          House, High                        you and your child’s individual       Website: www.reach-
                                           Street                             needs. We can provide care            support.co.uk
                                           Newport, NP20                      and/or support for your child in
                                           1AA                                the comfort of their own home.
Carer     Outreach           Newport       Reach, Exchange                    Our outreach service is person        Contact: 01633 679899
Support   Service (Reach)    Wide          House, High                        cantered and flexible. It’s aimed     Website: www.reach-
                                           Street                             at getting children, young            support.co.uk
                                           Newport, NP20                      people and adults out and about
                                           1AA                                within their local or wider
                                                                              community.
Carer     Time out social    Pillgwenlly   Spring Gardens,   Saturdays 10am   Respite care - a social Centre for    Contact: Liz Prosser 01495
Support   centre (Carers                   Courtybella       - 4pm            individuals with a health             769996
          Trust South East                 Terrace (off                       condition, allowing carers to         Email:
          Wales)                           Mendalgief                         have a break from their caring        operations.manager@crossroa
                                           Road), Newport,                    situation. Activities include arts,   ds-se-wales.org.uk
                                           NP20 2LD                           crafts, daily living skills, games
                                                                              and reminiscence. For more
                                                                              information and cost please
                                                                              contact Liz Prosser.

                                                                  22
Carer     Shared Lives   Newport                            Shared Lives is a scheme that          Contact:
Support   Scheme         Wide                               offers individuals the                 adultplacement@caerphilly.gc
          (Respite)                                         opportunity                            sx.gov.uk
                                                            to be supported in carer’s
                                                            homes and local communities.
                                                            In Shared Lives an adult who has
                                                            care or support needs
                                                            is matched with a compatible
                                                            carer. Carers share their home,
                                                            family and community life with
                                                            the person, helping to develop
                                                            and maintain independent living
                                                            skills, friendships and
                                                            connections in their local area.
                                                            The Shared Lives Scheme is
                                                            unable to accept referrals from
                                                            privately funding people, all of
                                                            these are required to be
                                                            referred and financed by Social
                                                            Services departments.
Carer     Carers Trust   Newport   County Hospital,         Offers a full range of services:       Contact: 01495 769996 or
Support   South East     Wide      Griffithstown,           Sitting service, personal care,        01633 240195
          Wales                    Pontypool,               medication prompting, check
                                   Torfaen, NP4 5YA         calls, shopping, activities within
                                                            the home, attendance outside
                                                            the home etc.
Carer     Barnardo's     Newport   Newport Young            Supporting those who look after        Contact: 01633 251192
Support   Young Carers   Wide      Carers, 114 Lower        an adult family member who
                                   Dock Street,             has a serious illness or disability.
                                   Newport, NP20            Engages with educational
                                   2AF                      services to reduce the risk of
                                                            social exclusion or
                                                            underachieving.

                                                       23
Carer     Library Services   Newport       Libraries                               Carers Collection of Literature.    Website:
Support                      Wide                                                                                      https://opac.newport.gov.uk
Carer     Headway Carers     Cardiff       Ward 6,              Monthly. Please    For the friends and families of     Contact: 02920 577707
Support   Meeting                          Rookwood             contact for        brain injury survivors. Please      Email:
                                           Hospital,            dates and          note, survivors are not invited     info@headwaycardiff.org.uk
                                           Fairwater Road,      times.             to attend. Join the group for
                                           Llandaff, Cardiff,                      food, chat and support.
                                           CF5 2YN
Carer     Newport Group      Shaftesbury   Brynglas Adult       Last Thursday of                                       Contact: Louise 01633 258376
Support   of Parents and                   training centre      every month at
          Carers of Adults                                      10.30am
          with a Learning
          Disability
Carer     Gwent Mental       Newport       Civic Centre                            Gwent Mental Health Carers          Telephone 01633 842266
Support   Health Carers      Wide          Newport              1st and 3rd        Group are a very active group of    Email Newport@hafal.org
          Group                                                 Tuesday of each    Carers of
                                                                month at the       people with mental illness, who
                                                                Civic Centre at    help support one another.
                                                                7:00 pm - 9:00
                                                                pm.
Carer     Grandparents       Beechwood     Beechwood            First Friday each We welcome all kinship carers.       Contact: Chair - Leonora
Support   Support Group                    House,               month 10am -      Day trips, talks, advice, support,   Hollington: 01633 815979
                                           Beechwood Park,      12pm              friendship, someone to talk to.      Email:
                                           Christchurch                                                                newportgrandparent@live.co.
                                           Road, Newport,                                                              uk
                                           NP19 8AJ
Carer     Alzheimer’s        St Julian's   Glebelands           3rd Tuesday of     For carers. The Alzheimer’s         Contact: 01633 665110
Support   Society – Carers                 Stadium,             every month        society offer a variety of          Email:
          Support group                    Bank Street,         10:30am to         services in the Newport area        Rachel.nelson@alzheimers.org
                                           Newport, NP19        12pm               including a Carers Support          .uk
                                           7HF                                     Group an opportunity for            Jane.czyrko@alzheimers.org.u
                                                                                   information, support and peer       k
                                                                                   support.

                                                                     24
Carer     Newport Carers     St Julian's   Newport Indoor       Every other                                       Contact: Janet on 07999
Support   Forum - Carer                    Bowls Centre,        Thursday 12pm                                     816773
          Indoor Bowling                   Glebelands, Bank     -2pm                                              Email:
                                           Street, Newport                                                        newportcarersforum@gmail.c
                                                                                                                  om
Carer     Newport Carers     Shaftesbury   Shaftesbury          4th Tuesday of                                    Contact: Janet on 07999
Support   Forum - Carer                    community            each month                                        816773
          Drop In                          centre               from 12pm -                                       Email:
                                                                2pm                                               newportcarersforum@gmail.c
                                                                                                                  om
Carer     Newport Carers     Stow Hill     Stow Park Church     Third Tuesday                                     Contact: Janet - 07999 816773
Support   Forum -                          Centre, Stow Hill,   of the month                                      Email:
          Committee                        Brynhyfryd Road,     June,                                             newportcarersforum@gmail.c
          meetings                         NP20 4FX             September,                                        om
                                                                December
                                                                10am - 12pm
Carer     Hafal              Newport       47 Duckpool          The groups are    Carer groups for those caring   Contact: 01633 264763
Support                      Wide          Road, NP19 8FL       on 1st & 3rd      with someone with mental        Email: newport@hafal.org
                                                                Tuesday of each   illness
                                                                month- 2pm-
                                                                4pm
Carer     Autism Support     Stow Hill     Salvation Army       1st Tuesday of    Parent support group            Contact: 01291 635638
Support   Group (Family                    Hall, Hill Street,   the month                                         Email:
          Support Project)                 Newport              10:30am -                                         family.supportservices@nas.or
                                                                12.30pm                                           g.uk

                                                                     25
Carer     Carers Holiday   Trecco bay   The Carers Trust    Carers Trust South East Wales     Contact: 07787410815 or
support                    Porthcawl    South East          has obtained a caravan on the     email:
                                        Wales caravan       Parkdean Holiday Park at Trecco   business.centre@ctsew.org.uk
                                        is located at 45    Bay, Porthcawl, so that the
                                        The Grove,          process can be made easier and
                                        Trecco Bay,         less demanding in time. For
                                        Porthcawl -         prices and more information, p
                                        highlighted by
                                        the circle on the
                                        map. The
                                        caravan park is
                                        owned and
                                        operated by
                                        Parkdean
                                        Holiday Homes.

                                        The plot is
                                        ideally located
                                        between the
                                        beach access
                                        points and the
                                        central hub of
                                        site
                                        entertainment -
                                        close enough
                                        but far enough
                                        away for peace
                                        and quiet. The
                                        Grove is also a
                                        cul-de-sac,
                                        therefore no
                                        through traffic
                                        will affect your

                                              26
stay.

                                             The caravan (a
                                             Cosalt Torino
                                             model) sleeps
                                             between 6 to 8
                                             individuals:
                                             One double
                                             room
                                             Two twin rooms
                                             One double
                                             sofa bed
                                             available in
                                             living area.

Carer     Jigsaw wales   Wilkinson's Café,   Tuesday          A charitable group formed to        Contact: 07875 415 101 or
Support                  Kingsway Centre,    Morning 10am -   facilitate peer support for         07432 587 516
                         Newport             2.30pm           individuals with mental health      Website: www.jigsaw-
                                                              illness and to support carers.      wales.org.uk
                                                              We hold informal coffee
                                                              mornings in Wilkinson's Cafe;
                                                              who offer us preferential rates
                                                              on refreshments. Often in
                                                              mental health illness the carers
                                                              are the forgotten heroes. Quite
                                                              often the illness can pass to the
                                                              carer, we understand this and
                                                              carers are supported by Jigsaw
                                                              Wales and are invited to join the
                                                              group with the individual they
                                                              care for. We have a carer
                                                              representative on the
                                                              committee, giving carers a voice

                                                     27
in the decision making process
                                                                              at committee level. Carers can
                                                                              use the group to gain respite
                                                                              care or to access advice from
                                                                              other carers, not to mention the
                                                                              available peer support from the
                                                                              entire group.
                                                                              We have developed an active
                                                                              connection with Hafal in
                                                                              Maindee Newport, who also
                                                                              support carers. We can supply
                                                                              you with further information
                                                                              about Hafal on request.

Domestic   Llamau           Newport       Head Office: 23                     Support for anyone facing          Contact: 02920 239 585 or
Abuse                       Wide          Cathedral Road,                     homelessness as a result of        01633 244 134
                                          Cardiff, CF11 9HA                   domestic abuse. Also Newport       Email:
                                                                              Domestic Abuse Floating            enquiries@llamau.org.uk
                                                                              Support (DAFS).                    Website: www.llamau.org.uk
Domestic   Live Fear Free   Nation Wide                       Open 24 hours   The Live Fear Free Helpline is a   Contact: 0808 80 10 800
Abuse      Helpline                                           a day           confidential, Freephone support
                                                                              and information service for
                                                                              anyone experiencing domestic
                                                                              or sexual abuse or wanting
                                                                              more information on available
                                                                              support services. Open 24
                                                                              hours.

                                                                   28
Domestic   Newport          Newport     56 Stow Hill,                    For women affected by                 Contact: 01633 840 258
Abuse      Women’s Aid      Wide        Newport, NP20                    domestic abuse, providing             Website:
                                        1JG                              support, information and refuge       www.nptwomensaid.org.uk
                                                                         (women and children), from
                                                                         domestic violence and abuse.
                                                                         Also providing outreach and
                                                                         tenancy support to women
                                                                         living in private, rented or social
                                                                         housing.
Domestic   Newport          Stow Hill   Share Centre, 88   Wednesday     A chance to meet with other           Contact: 01633 840258
Abuse      Women's Aid                  Stow Hill,         10am - 12pm   women for a chat, a cuppa and         Website:
           Coffee Morning               Newport, NP20                    support.                              www.nptwomensaid.org.uk
                                        4DW
Domestic   Newport          Newport     56 Stow Hill,                    Our befriending service offers a      Contact: Leah - 07795 071772
Abuse      Women's Aid      Wide        Newport, NP20                    listening ear and a friend to talk    or 01633 840258
           Befriending                  1JG                              to over a cuppa. Our volunteers       Email:
           Service                                                       come from all walks of life and       leah.bayliss@nptwomensaid.c
                                                                         can assist in helping you rebuild     o.uk        Website:
                                                                         your confidence and                   www.nptwomensaid.org.uk
                                                                         independence. They are happy
                                                                         to meet when it suits you and
                                                                         can help you plan how to move
                                                                         forward, whether that means
                                                                         accessing other services or
                                                                         simply spending time with
                                                                         someone who understands.
                                                                         Volunteers can assist you with
                                                                         health appointments, court
                                                                         appearances, days out and
                                                                         social events, shopping or just
                                                                         going for a walk.

                                                               29
Domestic   Safer Wales        Wales Wide        We work to protect, support        Contact: 029 2022 0033 (9am -
Abuse                                           and empower groups of people       5pm)                     Live
                                                who are often invisible in         Fear Free Helpline on 0808 80
                                                society. Our projects are led by   10 800 (24 hours) Website:
                                                expert frontline staff whose       www.saferwales.com
                                                mission is to improve the lives
                                                of vulnerable people. Domestic
                                                abuse can happen to anyone.
                                                We work with men and women
                                                across Wales who are
                                                experiencing domestic abuse of
                                                any kind, and we provide them
                                                with access to support services
                                                and safety.
Domestic   Safer Wales (for   Wales Wide        At Safer Wales we recognise        Contact: 029 2022 0033 (9am -
Abuse      Older People)                        that domestic abuse does not       5pm)                     Live
                                                end at 50 or 60 and that older     Fear Free Helpline on 0808 80
                                                people experiencing domestic       10 800 (24 hours) Website:
                                                abuse have specific needs. We      www.saferwales.com
                                                recognise and acknowledge how
                                                difficult it must be to consider
                                                ending a 40, 50 or 60 year
                                                relationship and that older
                                                people may be less aware of the
                                                services available to help them.
                                                Safer Wales have a specially
                                                qualified Older Peoples IDSVA
                                                (Independent Domestic and
                                                Sexual Violence Advisor) able to
                                                offer tailored safety planning
                                                and support.

                                           30
Domestic   All Wales        Wales Wide    24 Hours a Day   For those effected by domestic       Contact: 0808 80 10 800
Abuse      Domestic Abuse                                  abuse and sexual violence,
           & Sexual                                        providing support, information
           Violence                                        and refuge (women and
           Helpline                                        children), from domestic
                                                           violence and abuse.
Domestic   DYN Project      Newport       Monday &         Support for heterosexual, gay,       Contact: 0808 801 0321
Abuse                       Wide          Tuesday 10am -   bisexual and trans men
                                          4pm              experiencing domestic abuse
                                          Wednesday        from a partner. Also provide
                                          10am - 1pm       links to other organisations.
Domestic   IDVA             Newport                        Specialist advice or providing       Contact: 01633 851 536
Abuse      (Independent     Wide                           support and advice to high risk
           Domestic Abuse                                  victims of domestic abuse,
           Advisor)                                        serving as a victim’s primary
                                                           point of contact from crisis point
                                                           throughout the CJS.
Domestic   Newport          Newport                        A safe point of contact for          Contact: 01633 210920
Abuse      Domestic Abuse   Wide                           victims of domestic abuse and
           Unit                                            support services across
                                                           Newport.
Domestic   Pet Retreat /    Nation Wide                    Pet Retreat may be able to           Contact: 0300 123 8278
Abuse      RSPCA                                           arrange for foster carers to look
                                                           after a pet(s) if their owner is
                                                           fleeing domestic abuse.

Sexual     Safer Wales      Wales Wide                     Anyone can be a victim of sexual     Contact: 029 2022 0033
Abuse                                                      exploitation, but some people        Email: dmt@saferwales.com
                                                           are more vulnerable and at risk      Website: www.saferwales.com
                                                           than others. We work to protect
                                                           victims of sexual exploitation
                                                           from danger and help them to

                                               31
lead safer lives. Our volunteers
                                                                   and project workers help those
                                                                   affected by sex work through
                                                                   mentoring, advocacy and access
                                                                   to services.

Sexual       New Pathways     Wales Wide    Maple Tree             Referral centre for those who        Contact: 01633 250205
Abuse                                       Centre, 20-21          have been sexually assaulted.        Email:
                                            High Street,           Offer counselling, group             enquiries@:newpathways.org.
                                            Newport                therapy, outreach services,          uk
                                                                   advocacy, crisis support and         liberate@newpathways.org.uk
                                                                   training for professionals. They     childrensproject@newpathwa
                                                                   also run a human trafficking         ys.org.uk
                                                                   project called LIBERATE.             Website:
                                                                                                        www.newpathways.org.uk
Sexual       Survivors UK -   Nation Wide                          National helpline for adult male     Web Chat:
Abuse        Helpline                                              survivors of rape or sexual          www.survivorsuk.org
                                                                   abuse.                               Text Chat: 0203 322 1860

Employment   Shaw Trust       Nation Wide   Clarence House,        Specialist support for people        Contact: 0845 601 4531
Support                                     Clarence Place,        with disabilities to find and stay
                                            Newport, NP19          in work. Referrals via The Job
                                            7AA                    Centre.
Employment   Pathways to      Gwent                                Leading Welsh mental health          Contact: 01495 245802
Support      Employment                                            charity Gofal, who run the           Email: enquiries@gofal.org.uk
                                                                   successful
                                                                   ‘Pathways to Employment’
                                                                   project, and local social housing
                                                                   providers have joined forces to
                                                                   run an employment support
                                                                   project. The project o ers
                                                                   participants 1-2-1 support,

                                                              32
tailored workshops and work
                                                                              experience placements. The
                                                                              project is for social housing
                                                                              tenants with mental health
                                                                              problems who wish to access or
                                                                              retain
                                                                              employment, access education
                                                                              and vocational opportunities or
                                                                              rediscover lost skills and
                                                                              abilities.
Employment   Cyfle Cymru     Wales Wide                                       Cyfle Cymru is a service which     Contact: 01633 258489
Support      Healthy                                                          helps people with substance        Email: ask@cyflecymru.com
             Working Wales                                                    misuse issues and or mental        Website: www.dacw.co.uk
                                                                              health conditions into work,
                                                                              education or training. Cyfle
                                                                              Cymru offer: one to one
                                                                              guidance from a peer mentor
                                                                              and specialist support.
Employment   Remploy         Nation Wide   Newport Office:                    Practical support and advice for   Contact: 0300 456 8070
Support                                    Clarence House,                    people with disabilities to find   Email:
                                           Clarence Place,                    and sustain employment.            newport.branch@remploy.co.
                                           Newport, NP19                                                         uk
                                           7AA

Food Bank    Stow Park       Stow Hill     Stow Park Church   Tuesday 2pm -                                      Contact: 01633 843730
             Church Centre                 Centre,            4pm                                                Email:
                                           Brynhyfryd Road,                                                      stowparkchurch@yahoo.org.u
                                           Newport                                                               k           Website:
                                                                                                                 www.stowparkchurchcentre.c
                                                                                                                 o.uk

                                                                   33
Food Bank     Jesus Cares        Pill          Kings Church                        To give help to families and         Contact: 01633 244453
                                                                                   individuals living in poverty and    Email:
                                                                                   deprivation in South Wales, by       admin@jesuscares.org.uk
                                                                                   empowering partner
                                                                                   organisations to deliver practical
                                                                                   services, in order to improve the
                                                                                   living standards and wellbeing
                                                                                   of the beneficiaries. In 2009, we
                                                                                   started out by delivering food
                                                                                   hampers. As Jesus Cares has
                                                                                   grown we have been able to
                                                                                   expand the support that we’re
                                                                                   able to offer people, which
                                                                                   includes:
                                                                                   Food hampers, Nappies,
                                                                                   Personal hygiene and sanitary
                                                                                   products, Baby Food, Children’s
                                                                                   clothing, Easter eggs, Christmas
                                                                                   presents (toys for children.
Food Bank     St Paul's          Central       St Paul’s Church,   Friday 11am -                                        Contact: 01633 266076
              Foodbank                         9 Bridge Street,    1pm                                                  Email:
                                               Newport, NP20                                                            office@stpaulsnewport.org.uk
                                               4AL                                                                      Website:
                                                                                                                        www.stpaulsnewport.org.uk

Counselling   Counselling        Nation Wide                                       Search for and connect with          www.counselling-
Services      Directory                                                            professional counsellors and         directory.org.uk
                                                                                   psychotherapists in your area.
Counselling   Bridge Christian   Central       Hill Street,        Tuesday,        Affordable counselling for           Contact: 01633 258729
Services      Counselling                      Newport, NP20       Wednesday &     people of all faiths or none.        Email: bridge-ccc@tesco.net
              Centre                           1LZ                 Thursday
                                                                   9:30am - 5pm

                                                                        34
Counselling   Kemey's Grange     Stow Hill   25 Charles Street,        Counselling for employees of        Contact: 01633 254646
Services      Counselling                    Newport, NP20             private and public sector
              Services                       1JT                       companies as well as private
                                                                       individual clients.
Counselling   Sesame             Stow Hill   12 Park Square,           A low cost counselling service to   Contact: 01633 223055
Services      Counselling                    Newport, NP20             all people of Newport.
              Service                        4EL
Counselling   Brighter Futures   Pill        Barnabus Arts             Counselling and therapy that        Contact: 01633 375536 or
Services      Counselling                    House, New                may help you get back on track      07958 140241
                                             Ruperra Street,           and work through a number of
                                             Newport, NP20             different difficult emotions like
                                             2BB                       anger, depression, stress and
                                                                       anxiety.
Counselling   Community          Newport     Newport                   SWCAP is able to offer its          Contact: 07825 192605
Services      Counselling        Wide        Community                 services to anyone from the         Email:
              Service                        Counselling               South Wales area, including (but    swcap@southwales.ac.uk
                                             Service                   not limited to) Newport, Cardiff,   Website:
                                             University of             Caerphilly, Treforest, Usk,         www.swcap.southwales.ac.uk
                                             South Wales               Cwmbran and Chepstow. The
                                             Caerleon Campus,          service offers both a funded and
                                             Newport ,NP18             a reduced cost service.
                                             3QT

Mental        First Steps to     National                              This service offers practical       Contact: 0845 120 2916
Health        Freedom            helpline                              support and advice on stress-       Email:
                                                                       related mental                      first.steps@btconnect.com
                                                                       health problems, for example        Website: www.first-steps.org
                                                                       Phobias, Obsessive Compulsive
                                                                       Disorder,
                                                                       general anxiety, Panic Attacks,
                                                                       Anorexia and Bulimia. They run

                                                                  35
a confidential helpline,
                                                                       counselling and self-help
                                                                       groups.

Mental   Jigsaw wales   Stow Hill   Salvation Army,   Thursday 2pm -   We invite speakers to hold talks    Contact: 07875 415 101 or
Health                              Hill Street,      4pm              on various subjects such as         07432 587 516
                                    Newport                            fitness, medication or diet, and    Website: www.jigsaw-
                                                                       hold art and activity afternoons    wales.org.uk
                                                                       including jewellery making,
                                                                       creative writing, poetry and
                                                                       origami to name but a few. We
                                                                       aim to offer:
                                                                       • Peer support within a group
                                                                       or on an individual basis
                                                                        • Support for carers and
                                                                       carers are welcome at the group
                                                                        • A one-to-one problem-
                                                                       solving structure when and if
                                                                       appropriate
                                                                        • Peer contact by text
                                                                       message or telephone to
                                                                       ascertain each other’s wellbeing
                                                                        • A “buddy system” to ensure
                                                                       new friends settle in smoothly
                                                                        • Social inclusion to build
                                                                       confidence and self-esteem and
                                                                       to avoid individual isolation
                                                                        • Assistance with letter-
                                                                       writing
                                                                        • Understanding of mental
                                                                       health illness because we are all
                                                                       fellow sufferers

                                                           36
• Genuine care, and we share
                                                          it within the group

Mental   Hafal        Newport       47 Duckpool           We are Wales’ leading charity        Contact: 01633 264763
Health                Wide          Road, Newport,        for people with serious mental       Email: newport@hafal.org
                                    NP19 8FL              illness and their carers and is
                                                          run by the people it supports.
                                                          Hafal Newport helps people
                                                          with serious mental illness and
                                                          their families to work towards
                                                          recovery. Hafal’s services in
                                                          Newport for clients and families
                                                          include: Employment training,
                                                          housing support, befriending,
                                                          early intervention, respite
                                                          opportunities, family and carers
                                                          support, criminal justice liaison,
                                                          information and signposting and
                                                          a resource centre.
Mental   Hafal Clic   Nation wide                         An online community for people       Contact: hafal.org/clic
Health                                                    with a mental illness and their
                                                          carers. Our safe and positive
                                                          online space gives you the
                                                          chance to: chat and make
                                                          friends; give support to, and
                                                          receive support from, people
                                                          with similar experiences;
                                                          communicate in either English
                                                          or Welsh; get helpful
                                                          information and contacts.
                                                          Access Clic through a tablet,
                                                          computer, lap top or mobile
                                                          phone.

                                                     37
Mental   OCD Action       Nation wide   22/24 Highbury           OCD Action is a leading national     Contact: 0845 390 6232
Health                                  Grove, Suite 107,        charity for people with              Email:
                                        London, N5 2EA           Obsessive                            support@ocdaction.org.uk
                                                                 Compulsive Disorders. For over       Website:
                                                                 fourteen years, they have            www.ocdaction.org.uk
                                                                 provided
                                                                 information and support,
                                                                 promoting recovery from OCD
                                                                 and the related
                                                                 disorders.
Mental   Social Anxiety   National                               SA-UK is a volunteer-led             Email contact@social-
Health   UK (SA-UK)       helpline                               organisation for people with         anxiety.org.uk
                                                                 social anxiety problems and          Website: www.social-
                                                                 their supporters. This website       anxiety.org.uk
                                                                 provides information on social
                                                                 anxiety issues and acts as
                                                                 central hub for the community
                                                                 of those with social anxiety
                                                                 problems in the UK.
Mental   Newport Mind     Stow Hill     Mind, 2nd floor,         Newport Mind is a mental             Contact: 01633 258741
Health                                  101 Commercial           health organisation. Mind offer      Email: admin@newport-
                                        Street, Newport,         a range of services including        mind.org
                                        NP20 1LU                 Self-Management Training             Website: www.newport-
                                                                 Courses, Activity Groups,            mind.org
                                                                 Changing Minds - Young People
                                                                 Services, Families First Services,
                                                                 Wellbeing Groups, Women's
                                                                 Groups, Welfare Rights, Peer
                                                                 Advocacy, Supported
                                                                 Accommodation, Tenancy
                                                                 Support, Specialist Support,
                                                                 Ashianna Asian Women's Group,
                                                                 BME Individual Specialist

                                                            38
Support, Mental Health First Aid
                                                                   training, Volunteering

Mental   National          National                                National Phobics Society offers a   Contact: 0870 122 2325
Health   Phobics Society   helpline                                helpline, personal letters and      Website: www.phobics-
                                                                   access to counselling for those     society.org.uk
                                                                   suffering from Anxiety
                                                                   Disorders, Panic Attacks and
                                                                   Phobias.
Mental   No Panic          National                                No Panic provides support for       Contact: 0808 808 0545
Health                     helpline                                sufferers of Panic Attacks,         Website: www.nopanic.org.uk
                                                                   Phobias, Obsessive Compulsive
                                                                   Disorder, General Anxiety
                                                                   Disorder and Tranquilliser
                                                                   Withdrawal.
                                                                   They also provide information
                                                                   about local groups and specialist
                                                                   helplines.
Mental   Samaritans        Nation Wide   43 Stow Hill,             Confidential support for people     Helpline: 116 123
Health                                   Newport, NP20             in distress. The helpline is        Contact: 01633 259000
                                         1JH                       available 24 hours a day, 365       Website: www.samaritans.org
                                                                   days a year.
Mental   Inside out                                      Various   A Community Arts and Mental         Contact: 01495 224425 ext 231
Health                                                             Health project that runs in a       or 07779 657789       Email:
                                                                   variety of venues across greater    info@inside-out-cymru.org
                                                                   Gwent. A supportive, relaxed        Website: www.inside-out-
                                                                   environment facilitated by          cymru.org
                                                                   professional artists. Open to
                                                                   anyone experiencing a period of
                                                                   mental distress, mental ill
                                                                   health, learning difficulties or
                                                                   disabilities, as well as their
                                                                   carers, family and friends. In

                                                              39
Newport there are currently two
                                                               projects running; one with Hafal
                                                               and one with the Alzheimer's
                                                               Society. Inside Out have the
                                                               potential to set up further
                                                               groups if the demand is there.

Mental   MDF The         Newport       22 - 29 Mill            MDF is a user led charity that      Helpline: 08456 340 080
Health   Bipolar         Wide          Street, Newport,        provides help and support for       Contact: 01633 244244
         Organisation                  NP20 5HA                people with                         Email: info@mdfwales.org.uk
         Cymru                                                 Bipolar Disorder.                   Website:
                                                                                                   www.mdfwales.org.uk
Mental   Bipolar UK      Nation wide                           Support for people living with      Contact: Support Line 0333
Health                                                         Biplolar, their carers, friends     323 3880
                                                               and family. Services include:       Email: info@bipolaruk.org
                                                               online community; telephone         Website: www.bipolaruk.org
                                                               mentoring; support groups and       community:
                                                               employment support.                 biploaruk.org/community
Mental   Biploar UK      Nation wide                           Support for young people under      Contact: Annie - 0333 323
Health   Youth Service                                         26. Also transition services for    4459
                                                               those 16 - 18.                      Email: youth@biploaruk.org
                                                                                                   Website: www.bipolaruk.org

Mental   Bipolar UK      Nation wide                           One-to-one telephone                Contact: 0333 323 4458
Health   Mentoring                                             mentoring for 6 weeks to            Email:
                                                               support individuals, their family   mentoring@biploaruk.org
                                                               and friends. All volunteers have    Website: www.bipolaruk.org
                                                               personal experience of living
                                                               with bipolar or caring for
                                                               someone who has bipolar.

                                                          40
Mental     Bipolar UK       Cardiff       Quaker Meeting       We meet every       Supporting people with bipolar        Contact: 0333 323 3885.
Health     Support Group                  House on 43          third Thursday of   disorder as well as support for
                                          Charles Street,      each month at       their families.
                                          Cardiff, CF10 2GB.   the

Mental     SHADE (Self      Risca         Dan-y-Graig          Meetings            Shade is a self-help group for        Contact: Sheila Twiddy 01633
Health     Help Against                   Church, Dan-y-       Tuesdays 7:00       adults with depression, panic         619 770 or Richard Johnson
           Depression)                    Graig Road, Risca    pm - 9:00 pm,       attacks, anxiety and related          07092 076406
                                                               Thursdays 1:00      conditions.                           Website: www.shade.org.uk
                                                               pm - 3:00 pm
Mental     We Wear the      Bettws        Bettws Civil         Thursday 1pm -      As part of the Council’s pledge       Contact: Norman Parselle -
Health     Same Shirt                     Service, Bettws      2.30pm              to Time to Change, we are             01633 481896 or 07468
           Football Club                                                           helping to promote new                723636
                                                                                   initiatives to support those living   Email: community@newport-
                                                                                   with a mental health condition.       county.co.uk
                                                                                   Time to Change has joined             Website: www.newport-
                                                                                   forces with the Football              county.co.uk
                                                                                   Association for Wales to set up a     www.wwtss.timetochangewal
                                                                                   mental health football                es.org.uk
                                                                                   programme for people suffering
                                                                                   from mental health issues and
                                                                                   to promote a nationwide “We
                                                                                   Wear the Same Shirt” campaign
                                                                                   to combat stigma and raise
                                                                                   awareness. The football training
                                                                                   sessions at Newport County are
                                                                                   open to anyone living with a
                                                                                   mental health condition.

Physical   Breathe Easy -   St Julian's   St Julian's the      3rd Tuesday of      For everyone with a lung and          Contact: Mrs J Powell 01633
Health     British Lung                   Martyr Church,       the month 2pm       chest condition, they offer           773750                 British

                                                                     41
Foundation                     Beaufort Road, St    - 4pm             support and friendship.            Lung Foundation helpline:
                                          Julian's                                                                  03000 030 555

Physical   Stop Smoking     Nation Wide                                          Support and advice to give up      Contact: 0800 085 2219
Health     Wales                                                                 smoking.

Physical   British Heart    Newport                            Lines are open    We're here to help you,            Contact: 0300 330 3311
Health     Foundation       Wide                               9.00am -          whether you're calling about       (similar cost to 01 or 02
                                                               5.00pm            yourself or someone you care       numbers)
                                                               Monday to         about. When it comes to
                                                               Friday            anything heart-related, we want
                                                                                 to make sure that you have all
                                                                                 the information, support and
                                                                                 guidance you need.
                                                                                 Our cardiac nurses and heart
                                                                                 health advisors are on hand to
                                                                                 help with any questions or
                                                                                 concerns you have about heart
                                                                                 health and heart conditions.
Physical   The 3H's         Newport       25 Skinner Street,   2nd and 4th       We meet every 2 weeks for          Contact: Lynette Webbe -
Health     Support Group    Wide          Newport, NP20        Thursday of the   good company, exercise,            07737 833884
           (British Heart                 1HB                  month 1pm -       laughter, bingo, dancing and
           Foundation)                                         2.30pm            singing. We also pass on
                                                                                 important health information.
                                                                                 We also have an allotment
                                                                                 project where the younger
                                                                                 hearts and older hearts grow
                                                                                 their own veg and look after the
                                                                                 allotment whilst getting
                                                                                 exercise.

                                                                    42
Physical   Alway Heart         Always     Alway Centre,      Monday 10am -     We meet Mondays, at 10.00-         Contact: Ruth - 01633 400728
Health     Support Group                  Aberthaw Road,     11am              11.00am for exercise - circuit
           (British Heart                 Newport, NP19                        class with music. We then have
           Foundation)                    9NS                                  a cup of tea and biscuit with a
                                                                               chat, and catch up on what is
                                                                               going on with in the group, and
                                                                               BHF.
                                                                               We are a small group, but work
                                                                               in an air-conditioned room.
                                                                               Good parking facilities are next
                                                                               to the building, and good
                                                                               accessibility - the bus stop is
                                                                               outside the building.
Physical   Lliswerry Heart     Ringland   Ringland           Mondays,          We run 4 classes per week, each Contact: Alan - 01633 281035
Health     Link (British                  Community          Wednesdays        consisting of 1 hour aerobic
           Heart                          Centre, 282        and Fridays       exercise, followed by 30 mins
           Foundation)                    Ringland Circle,                     social chat over tea/coffee &
                                          Newport, NP19                        biscuit.
                                          9PS                                  Our Foundation Classes are on
                                                                               Mondays (11.45 - 1.15pm) and
                                                                               Wednesdays (12.00 - 1.30pm).
                                                                               Our Advanced Classes are on
                                                                               Wednesdays (10.30 - 12.00pm)
                                                                               and Fridays (11.00 - 12.30pm).
Physical   Arthritis Care in   Newport    Helpline           Monday - Friday   The National Rheumatoid            Contact: 0808 8004050
Health     Wales               Wide                          10am - 4pm        Arthritis Society (NRAS) exists to
                                                                               providing information, support,
                                                                               education and advocacy services
                                                                               for those people living with
                                                                               rheumatoid arthritis (RA) in the
                                                                               UK as well as their family, carers
                                                                               and the healthcare professionals
                                                                               who treat them

                                                                  43
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