MOMENTUM THROUGH TRANSFORMATION - June 12, 2018
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AGENDA 7:00 a.m. Registration, Breakfast, and Product Demonstrations 8:30 a.m. Welcome Christian Greyenbuhl, VP Investor Relations Building on our Momentum Carlos Rodriguez, President and CEO Strategic Vision Don Weinstein, Chief Strategy Officer Innovating for Tomorrow’s Workplace Stuart Sackman, Chief Technology Officer Global Distribution Tom Perrotti, President Worldwide Sales & Marketing Question and Answer Session 10:15 a.m. Break and Product Demonstrations 10:30 a.m. HRO: Beyond Software Maria Black, President SBS and HRO International Don McGuire, President International U.S. Enterprise Solutions Debbie Dyson, President National Account Services Transforming ADP Dermot O’Brien, Chief Transformation Officer Financial Outlook Jan Siegmund, Chief Financial Officer Question and Answer Session Closing Remarks Carlos Rodriguez, President and CEO 12:00 p.m. Lunch and Product Demonstrations Copyright © 2018 ADP, LLC 2
FORWARD LOOKING STATEMENTS This presentation and other written or oral statements made from time to time by ADP may contain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Statements that are not historical in nature and which may be identified by the use of words like “expects,” “assumes,” “projects,” “anticipates,” “estimates,” “we believe,” “could” “is designed to” and other words of similar meaning, are forward-looking statements. These statements are based on management’s expectations and assumptions and depend upon or refer to future events or conditions and are subject to risks and uncertainties that may cause actual results to differ materially from those expressed. Factors that could cause actual results to differ materially from those contemplated by the forward-looking statements or that could contribute to such difference include: ADP's success in obtaining and retaining clients, and selling additional services to clients; the pricing of products and services; compliance with existing or new legislation or regulations; changes in, or interpretations of, existing legislation or regulations; overall market, political and economic conditions, including interest rate and foreign currency trends; competitive conditions; our ability to maintain our current credit ratings and the impact on our funding costs and profitability; security or privacy breaches, fraudulent acts, and system interruptions and failures; employment and wage levels; changes in technology; availability of skilled technical associates; and the impact of new acquisitions and divestitures. ADP disclaims any obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law. These risks and uncertainties, along with the risk factors discussed under “Item 1A. - Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended June 30, 2017 should be considered in evaluating any forward-looking statements contained herein. Note Regarding the Use of Non-GAAP Financial Metrics This presentation contains non-GAAP financial metrics. Please refer to the accompanying financial tables in the “Additional Materials” section for a discussion and reconciliation of non-GAAP financial metrics to their comparable GAAP financial metrics. Adjusted EBIT margin, adjusted effective tax rate, and adjusted diluted earnings per share are non-GAAP financial measures. We have not provided a reconciliation of our adjusted EBIT margin outlook, adjusted effective tax rate outlook or adjusted EPS outlook to their most comparable GAAP measures for such years because it would be potentially misleading and not practical given the difficulty of projecting event- driven transactional and other non-core operating items that are included in the GAAP metrics, including restructuring actions, gains/losses on sales of businesses and assets, and certain income tax adjustments. The accompanying reconciliation for the historical period presented is indicative of the reconciliation that will be prepared upon completion of the periods covered by the non-GAAP outlook. Copyright © 2018 ADP, LLC 3
ADP IS TRANSFORMING – WE HAVE MOMENTUM T R A N S F O R M AT I O N RECENT ENABLERS ACCOMPLISHMENTS Accelerate product and Launched live clients on Next Gen platforms technology innovation Accelerated DataCloud penetration Enhance our world Optimized field distribution to focus on new logos class distribution Expanded investments in inside sales Completed mid-market migrations Focus on operational Executing Service Alignment Initiative excellence Launched Voluntary Early Retirement Program Continued to refresh technical and executive talent Strengthen talent and Continued to differentiate with pay-for-performance performance culture Added two new board members Copyright © 2018 ADP, LLC 5
WE ARE EXECUTING AND EXCEEDING OUR COMMITMENTS AC C E L E R AT I N G F Y 1 8 EXCEEDING FY18 PERFORMANCE GUIDANCE Increasing new business bookings growth Original guidance2 Most recent guidance3 9% 6% Revenue growth 5% - 6% 7% - 8% -3% -7% New business Q4 ’17 Q1 ’18 Q2 ’18 Q3 ’18 bookings growth 5% - 7% 6% - 7% Continuous retention improvement (bps) 170 Adj. EBIT1 (50) - (25) ~Flat 160 Margin (bps) (including 30bps drag from acquisitions) 60 Adj. EPS1 -20 growth 2% - 4% 16% - 17% Q4 ’17 Q1 ’18 Q2 ’18 Q3 ’18 1. Adjusted EBIT and Adjusted EPS are non-GAAP metrics. Refer to the Additional Materials for reconciliations to the closest GAAP metrics. 2. Guidance as of fiscal Q4 2017 earnings report, July 27, 2017. 3. Guidance as of fiscal Q3 2018 earnings report, May 2, 2018. - This is not intended to be an update or reaffirmation of such guidance. Copyright © 2018 ADP, LLC 6
NEW INITIATIVES ARE ACCELERATING THE PACE OF OUR TRANSFORMATION T R A N S F O R M AT I O N N E W I N I T I AT I V E S T O ENABLERS AC C E L E R AT E PAC E Accelerating roll-out of Next Gen platforms Accelerate product and Expanding further into gig economy technology innovation Innovating in digital payments Scaling digital commerce capabilities Enhance our world Expanding channels and partnerships class distribution Accelerating inside sales growth Expanding Service Alignment Initiative Focus on operational Conducting comprehensive review of non-labor excellence expenses; launched procurement initiative Strengthen talent and Appointed Chief Transformation Officer performance culture Ongoing board refreshment Copyright © 2018 ADP, LLC 7
WE ARE ACCELERATING OUR MARGIN TARGETS ADJUSTED EBIT1 MARGIN 23% - 25% 21% - 22% 19.8% FY17 FY19F FY21F Achieving prior three-year margin targets2 one full year early 1. Adjusted EBIT is a non-GAAP metric. Refer to the Additional Materials for a reconciliation to the closest GAAP metric. 2. As outlined in September 12, 2017 investor presentation. Copyright © 2018 ADP, LLC 8
WE CONTINUE TO BE STRONGLY POSITIONED IN HIGHLY ATTRACTIVE MARKETS S T R AT E G I C P I L L A R S Grow a complete Scale our market leading HRO Leverage our global presence suite of cloud-based Solutions by leveraging our to offer clients HCM Solutions HCM Solutions platforms & processes wherever they do business Market • #1 or #2 in most • #1 in multinational payroll • #1 in both PEO and HRO position categories How we are • Next Gen platforms • The market’s broadest suite of • Unmatched global footprint positioned • Freelancer labor solution HRO and compliance solutions • Deep local compliance to win share • Leading digital payments • Deep local compliance expertise expertise • ADP MarketplaceTM • Strategic HR services • Leading product innovation • Big data insights from world’s richest HCM dataset Copyright © 2018 ADP, LLC 9
WE BELIEVE IN STRONG GOVERNANCE AND SUSTAINABLE LONG-TERM VALUE CREATION S T R O N G C O R P O R AT E WITH SHAREHOLDERS GOVERNANCE TOP OF MIND Ongoing board refreshment Formal investor governance outreach program in place Released first ever Corporate Social Performance-based compensation designed Responsibility report in response to drive sustainable value creation to shareholder feedback Strong Say-on-Pay support Created technology committee to help drive corporate strategy 43 consecutive years of dividend increases Returned ~$13B of cash since FY11 Adopted proxy access Director succession planning evolves with Independent non-executive Chairman corporate strategy 11 of 12 Directors are independent Top quartile S&P 500 trailing 5 year TSR1 1. As of May 18, 2018 Copyright © 2018 ADP, LLC 10
WHAT YOU WILL HEAR TODAY We are reshaping We are accelerating the HCM industry and our transformation setting standards for innovation We are investing to Goal: Total Shareholder further enhance our Return – Top quartile of competitiveness and grow S&P 500 Copyright © 2018 ADP, LLC 11
Strategic Vision Don Weinstein Copyright © 2018 ADP, LLC
ADP IS POSITIONED TO WIN IN A RAPIDLY EVOLVING HCM MARKET HCM Trend Core Beliefs ADP Advantages • Growth of gig economy • Only HCM provider with a freelancer labor solution EVOLUTION • Emergence of “agile” (WorkMarket) OF WORK organizations • Next Gen HCM platform uniquely built to serve dynamic, team-based organizations • Increasing number of • Industry-leading mobile HCM and digital payments platforms EVOLUTION workers paid in real-time or (Global Cash Card®) OF PAY on more tailored schedules • Next Gen payroll and tax engine built to enable real-time payroll calculations and pay • Becoming more analytical • World’s richest and most accurate dataset (DataCloud) EVOLUTION • Increasing focus on talent • Pioneering Next Gen talent solutions (TMBC®) built natively OF HR and engagement into Next Gen HCM platform • Proprietary HRO solutions • Globalization of workforce EVOLUTION • Tightening labor markets • Next Gen platforms are built to be global at the core OF BUSINESS • Growing regulatory pressure • Unmatched global footprint with deep compliance expertise • HCM tech transforming into • Industry-leading HCM Marketplace and API portfolio EVOLUTION platforms + app ecosystems • Next Gen HCM open platform + “mini-apps” strategy OF TECH • Growth of AI / machine • Predictive models leveraging our differentiated big data learning in enterprise software (DataCloud) Copyright © 2018 ADP, LLC 13
WORKMARKET EXTENDS ADP’S LEADERSHIP ACROSS THE SPECTRUM OF WORKERS W O R K M A R K E T: L E A D I N G F R E E L A N C E M A N A G E M E N T S O L U T I O N • End-to-End Freelancer Management Tools – Sourcing – Screening – Contracting – Time tracking – Rating – Paying • Labor Clouds - assemble pools of qualified talent to draw from • Intelligent Work Automation Copyright © 2018 ADP, LLC 14
WISELYTM DIGITAL PAY AND FINANCIAL WELLNESS STRENGTHEN OUR PAYROLL LEADERSHIP W I S E LY : A P P F O R M A N A G I N G W O R K E R P AY M E N T S A N D F I N A N C I A L W E L L N E S S – B U I L T O N G L O B A L C A S H C A R D D I G I T A L P L AT F O R M • Instant and on-demand payments for workers • Simple, empowering tools to manage financial wellness • Available to both traditional and freelance workers • Complements industry-leading consumer mobile HCM platform Copyright © 2018 ADP, LLC 15
WE ARE GOING EVEN BIGGER ON BIG DATA B I G D AT A S O L U T I O N S • Industry-leading DataCloud, brings insights from 30M workers to our clients • Introduced Pay Equity ExplorerTM and Flight Risk predictive model • Won HR Tech Top HR Product in 2016 and Awesome New Technology in 2016, 2017 • Expanding globally and launching Executive Insights on ADP Mobile • Launched Data-as-a-Service to extend opportunities to deliver insights Copyright © 2018 ADP, LLC 16
WE ARE GROWING THE WORLD’S LARGEST HCM ECOSYSTEM AND API PORTFOLIO A D P M A R K E T P L A C E : O P E N H C M I N T E G R AT I O N P L AT F O R M A N D P A R T N E R E C O S Y S T E M • 250+ apps available • 2K partners in pipeline • 12K+ app transactions • Won HR Tech Awesome New Technology and Top HR Product in 2015 • Recent partnerships with Facebook and Slack Copyright © 2018 ADP, LLC 17
OUR NEXT GENERATION PLATFORMS ARE BUILT FOR THE FUTURE NEXT GENERATION PLATFORMS Next Gen HCM Next Gen Payroll Next Gen Tax DIFFERENTIATION Supports Delivers Provides “low- Offers open Empowers agile flexible work and seamless global code” development platform organizations on-demand pay capabilities platform • HCM “your way” • Uniquely built to • “Person-centric” • Built to be global • Enables rapid, satisfies diverse support how work design serves all at the core agile app and evolving gets done – worker types • Enables rapid development HCM needs through dynamic • Provides instant, set-up and local • Empowers • Enabled by teams on-demand pay compliance federated, local common data capabilities development model + “mini- teams app” design • Leverages • Open to 3rd public cloud parties over time Copyright © 2018 ADP, LLC 18
Innovating for Tomorrow’s Workplace Stuart Sackman Copyright © 2018 ADP, LLC
OUR NEXT GENERATION PLATFORMS ARE BUILT FOR THE FUTURE NEXT GENERATION PLATFORMS Next Gen HCM Next Gen Payroll Next Gen Tax DELIVERING DIFFERENTIATION Supports Delivers Delivers Provides Empowers Offers open flexible work seamless seamless “low-code” agile platform and on- global global development organizations demand pay capabilities capabilities platform Copyright © 2018 ADP, LLC 20
FLEXIBLE WORK Copyright © 2018 ADP, LLC 21
OPEN PLATFORM – NEXT GEN HCM “MINI-APP” DESIGN ENABLES “MASS PERSONALIZATION” User Needs Traditional HCM SaaS ADP Next Gen HCM Mini Apps CONSTITUENTS Workers Managers Practitioners USER REQUIREMENTS Copyright © 2018 ADP, LLC 22
OPEN PLATFORM Copyright © 2018 ADP, LLC 23
EMPOWERS AGILE ORGS Copyright © 2018 ADP, LLC 24
ON-DEMAND PAY $80 Copyright © 2018 ADP, LLC 25
SEAMLESS GLOBAL EXPERIENCE Copyright © 2018 ADP, LLC 26
LOW-CODE DEVELOPMENT PLATFORM Copyright © 2018 ADP, LLC 27
NEXT GEN PLATFORMS ARE LIVE NEXT GENERATION PLATFORM TIMELINE Today: Pilot FY19: Roll-out FY20+: Scale • Live with pilot clients in • Sell 15 - 25 North North America America clients • Sell 50 - 75 North Next Gen HCM America clients • Growing platform • Start global expansion • Deploy in North America • Live with pilot client in • Deploy in North America to hundreds of clients Next Gen Payroll North America up to 10 clients • Begin global roll-out to • Growing platform • Start global expansion select countries • Live with pilot clients in • Deploy in North America to • Deploy in North America Next Gen Tax North America ~10 - 20% of client base up to ~50% of client base Copyright © 2018 ADP, LLC 28
WE HAVE ALREADY MADE SIGNIFICANT PROGRESS O N S T R AT E G I C , C L O U D - B A S E D P L AT F O R M S (% of US HCM Clients/Revenue1) BUILDING ON MOMENTUM IN PRODUCT Clients Revenue A N D T E C H N O L O G Y:
Global Distribution Tom Perrotti Copyright © 2018 ADP, LLC
WE ARE POSITIONED TO BENEFIT FROM THE SCALE AND REACH OF OUR DISTRIBUTION $1.65B 113 6,500+ NEW BUSINESS BOOKINGS1 COUNTRIES TOTAL SELLERS2 We sell more HCM We serve clients in 113 Our sellers are enabled to sell the best every year than any of our countries worldwide fit HCM platform as well as value- direct competitors added complementary products 1,600+ 20K+ 250+ INSIDE SELLERS2 REFERRING PARTNERS MARKETPLACE APPS We are growing our inside sales Our partner ecosystem is We digitally distribute over 250 apps organization to capitalize on digital unmatched with over 20K partners through the ADP Marketplace, the sales and share of wallet referring each year world’s largest HCM marketplace 1. FY17 actual 2. Q3 FY18 average Copyright © 2018 ADP, LLC 31
WE DRIVE BOOKINGS GROWTH THROUGH HEADCOUNT, PRODUCTIVITY AND INNOVATION NEW BUSINESS BOOKINGS GROWTH 7-9% CAGR 7% CAGR FY11 FY17 FY21F BALANCED SET OF GROWTH DRIVERS INNOVATION: 1 SELLER HEADCOUNT 2 SELLER PRODUCTIVITY 3 NEW PRODUCTS & SERVICES Copyright © 2018 ADP, LLC 32
1. SELLER HEADCOUNT – LEVERAGING FLEXIBILITY AND EFFICIENCY OF INSIDE SALES INSIDE SALES CONTINUING TO SHIFT OUR A D VA N TA G E S MIX OF SELLER HEADCOUNT TO INSIDE SALES ~40% Buyer Speed & Share of ~25% Productivity Preference Flexibility Wallet ~60% Simplify the Reduce sales Maximize Improve ~75% buying cycle time and module cost of experience adapt to market penetration sale changes FY17 FY21 Target Inside Sales HC Field HC Copyright © 2018 ADP, LLC 33
2. SELLER PRODUCTIVITY – GROWING PARTNER CHANNELS G O I N G B R O AD E R AN D D E E P E R W I T H PAR T N E R C H AN N E L S DOWN-MARKET MID-MARKET UP-MARKET Financial Benefits Private Accountants Banks Franchises ERPs Advisors Brokers Equity 3/4 2/3 1/3 of down-market sales came of the top 15 benefits brokers have of up-market sales were influenced by from partner channels in FY18 1H partnership agreements with ADP a PE or ERP relationship in FY18 1H Establishing long-term Accelerating Differentiating through Driving results: FY18 3Q relationships that yield path to partner-focused YTD new logo growth up recurring referrals decision makers technology across all markets Copyright © 2018 ADP, LLC 34
3. INNOVATION – EQUIPPING SELLERS WITH DIFFERENTIATED PRODUCTS AND SERVICES RECENT ORGANIC ACQUISITIONS I N N O V AT I O N S Global Next Gen Global Cash Next Gen ADP Cloud TMBC WorkMarket Payroll + DataCloud Card HCM Marketplace Connect Tax Technology HCM Differentiators Increasing win rates l l l l l l l l New Markets Opening up new markets l l l l l Copyright © 2018 ADP, LLC 35
HRO: Beyond Software Maria Black Copyright © 2018 ADP, LLC
CLIENTS HAVE WIDE-RANGING HR NEEDS Career and Individual Compensation Development Performance Modules and EE Recognition Management Payroll & Goal Benefits Coaching Alignment Administration Giving Managing Employees Raises Talent Providing Pay Engaging and Benefits Talent On-boarding, Time & Labor Learning Management Developing Workforce Talent Management Recruiting: Sourcing, Retirement, Screening, Finding Exiting Succession Selection Talent Talent Planning Copyright © 2018 ADP, LLC 37
CLIENT NEEDS ARE UNIQUE AND EVOLVING BRAD PHILLIP NOLAN DENISE Clients often look similar, but needs can vary based on business circumstances and lifecycle. As client needs evolve, they may prefer to engage their HCM partner via a different model. Copyright © 2018 ADP, LLC 38
CLIENT NEEDS ARE UNIQUE AND EVOLVING PAYROLL + TLM HRO (NON-PEO) ADP Offering PAYROLL PEO Continuum + RETIREMENT + INSURANCE BRAD PHILLIP NOLAN DENISE Owner, Small Owner, Single Office Manager, HR Manager, Architecture Firm Store Cafe HR Company Boutique Law Needs • Calculate simple • Calculate simple • Outsource time- • Outsource time-consuming payroll payroll consuming payroll HR and payroll tasks tasks • Manage payroll • Manage EE clock • Engage in strategic HR money movement in/out and import to • Get help managing partnership and tax payments payroll complicated HR as the • Provide Fortune-500 benefits company grows • Offer basic to compete for talent retirement plans • Provide competitive • Mitigate risk and gain peace benefits (via ADP of mind from co-employment Insurance Agency) and compliance benefit Copyright © 2018 ADP, LLC 39
HRO DELIVERS A COMPELLING VALUE SERVICE COMPLIANCE SCALE / COST FLEXIBILITY EXPERTISE EFFECTIVENESS • Best practices / • Support with • Administrative lift • Focus on core expertise regulatory changes • Cost effective business Client • Strategic HCM • Co-employment / benefits and • Geographic Benefits partnership and risk share (PEO) workers comp expansion / guidance (PEO) coverage • Full suite of HCM • Industry-leading • Disciplined risk • Best-in-class Why managed services compliance management technology and ADP • Flexible / tailored solutions • Scaled operations tools Wins service models • Government and (largest HRO / PEO • Wide footprint / industry certified base) support across 50 states Copyright © 2018 ADP, LLC 40
HRO IS SUPPORTING ADP GROWTH HRO AND OTHER ADP HRO PEO SOLUTIONS EXECUTING (NON-PEO) WELL TOGETHER TO DRIVE GROWTH REVENUE ($B) REVENUE ($B) + Using analytics to identify which 0.7 3.5 payroll clients are a good fit for HRO 0.3 1.5 + Driving upgrades and attachment through in-product marketing FY11 FY17 FY11 FY17 + Leveraging leading Workforce Now® platform and other core 4-5x 10-12x ADP technology across the continuum Revenue per client-employee uplift vs. payroll processing alone1 1. PEO revenue per employee uplift is net of pass-through revenue. Copyright © 2018 ADP, LLC 41
THE MARKET POTENTIAL IS LARGE H R O P E N E T R AT I O N I N T O P E O P E N E T R AT I O N I N T O ADP B AS E AD DR ESS A BLE B ASE 700+ ~25-30 ~25-30M client employees could be Not penetrated Remaining addressable for PEO ADP base model PEO model totals ~3M and is only 10- HRO model
HRO IS PREPARING FOR CONTINUED GROWTH HRO REVENUES ($B) 12-14% ADP EFFORTS TO CONTINUE MARKET CAGR LEADERSHIP AND GROWTH ~6.5 - 7 • Leveraging ADP’s market leading Workforce Now platform 4.2 • Providing outcome-oriented value added services • Incorporating ADP data/analytics to bring greater insights to clients (DataCloud) 3.5 • Maintaining focus on federal and state compliance • Sustaining disciplined risk management 0.7 approach to maintain long-term FY17 FY21F competitive offering (PEO) PEO HRO (non-PEO) Copyright © 2018 ADP, LLC 43
International Don McGuire Copyright © 2018 ADP, LLC
ADP INTERNATIONAL CONSISTS OF LOCAL IN- COUNTRY AND MULTINATIONAL SOLUTIONS • $40B addressable market • Over 40 years of international presence • Broad 113 country footprint • 14M employees paid outside the U.S. • All client sizes Copyright © 2018 ADP, LLC 45
ADP IS WINNING THE FAST GROWING MNC MARKET MARKET ADP’S LEADERSHIP • MNC payroll market growing ~9% (3x single-country • #1 market share market) • Growing nearly twice as fast as the market • Companies may use 30+ solutions for global payroll • 3.5M+ multinational pays • Clients want a seamless experience across their network of solutions • Unmatched combination of global capability, local on-the-ground presence, and partnerships • Market is fragmented with increasing competition from regional and local providers WHY WE ARE WINNING D R I V I N G F U R T H E R I N N O VAT I O N + GLOBAL SCALE WITH LOCAL EXPERTISE ✓ Utilize Global Cloud Connect technology to ADP serves 113 countries deliver faster, easier integration ~1.6K MNC clients ✓ Deep compliance expertise in-country Expand addressable HCM market with Next Gen HCM and payroll + LEADING PRODUCTS Enhance strategic partnerships with global GlobalView for large multinational operations ✓ ERP providers Streamline to leverage breadth of footprint Copyright © 2018 ADP, LLC 46
U.S. Enterprise Solutions Debbie Dyson Copyright © 2018 ADP, LLC
BROAD-BASED ACTIONS IN U.S. UP-MARKET ARE IMPROVING OUR PERFORMANCE Leverage broadened Accelerate sales of Transform operations Further Differentiate and unique portfolio Workforce Now for Next Gen Service Model • Full portfolio: Vantage® • Increased • Shared insights and • Named account and Enterprise differentiation in 1-5K persona based specialists • Mobile, DataCloud, EE space interactions • Best practices and ADP Marketplace • Enhanced up-market • Automation deep insights using • Recent acquisitions: service model • Lean Six Sigma ADP’s unique data TMBC, WorkMarket, • Faster implementation Global Cash Card Next Gen HCM and payroll to transform client experience, business model and performance Copyright © 2018 ADP, LLC 48
WE ARE LEVERAGING OUR LEADING TECHNOLOGY AND DIFFERENTIATED SERVICE MODEL • Mobile LEADING TECHNOLOGY • DataCloud • Marketplace DIFFERENTIATED SERVICE EXPERTISE OPTIMIZATION DEEP INSIGHTS Named account specialist Helping clients streamline Providing predictive with compliance knowledge processes by leveraging best intelligence using data who understands the client’s practices and industry analytics end-to-end processes thought leaders Copyright © 2018 ADP, LLC 49
WE ARE SEEING PROGRESS Improved client …combined with our …has led to improved experience… leading products… sales performance 19 5 16% pts pts YoY Increase in Net Promoter Increase in up-market sales Growth in new U.S. Scores (NPS) YoY1 win rate percentage YoY1 up-market clients sold1 1. Q3 FY18 YTD, 1,000 EEs and above Copyright © 2018 ADP, LLC 50
Transforming ADP Dermot O’Brien Copyright © 2018 ADP, LLC
ADP’S ONGOING TRANSFORMATION HAS MOMENTUM EXAMPLES OF RECENT ARCHITECTURE IS IN PLACE I N I T I AT I V E S Launched “Win as One” ~2 years • Three strategic Next Gen platforms ago live with pilot clients, and ongoing, multi-year roll-out plans Established multi-year operational and financial goals • Execution of Service Alignment Initiative Broadened participation enterprise- • Ongoing product migrations wide • Roll-out of innovative service Communicated results via CEO models quarterly email, blog, and global • Voluntary Early Retirement town halls Program Linked progress against Win as One • Contact reduction and productivity goals to executive compensation initiatives Copyright © 2018 ADP, LLC 52
OUR TRANSFORMATION OFFICE WILL SUPPORT EXECUTION OF ENTERPRISE-WIDE INITIATIVES OUR OBJECTIVES: W E A R E A C C E L E R AT I N G T H E T O C R E AT E A S U P E R I O R PA C E O F T R A N S F O R M AT I O N E X P E R I E N C E C O M PA N Y Put in place dedicated Chief Transformation Clients Officer (CTO) reporting directly to CEO Driving top quartile client experience Focused transformation office establishes consolidated project milestones and plans Executive sponsorship for centralized initiatives Associates with an emphasis on key dependencies and Creating top quartile Associate engagement overlap Expanding goals and setting ambitious 3-year targets Investors Leveraging consultants with domain expertise Delivering top quartile Total Shareholder Return1 1. Compared to S&P 500 Copyright © 2018 ADP, LLC 53
WE ARE PURSUING BROAD-BASED TARGETED TRANSFORMATION INITIATIVES A R E A O F T R A N S F O R M AT I O N E X A M P L E I N I T I AT I V E S + Launched Next Gen solutions Go-to-Market + Data enabled go-to-market insights + Streamlining go-to-market support functions + Continued client upgrade strategy Product & Portfolio + Drive infrastructure optimization + Integrate recent acquisitions; drive check-to-card + Accelerated the Service Alignment Initiative Service + Next Gen digital service experience + Accelerate deployment of robotics & artificial intelligence + Launched Voluntary Early Retirement Program Operations & Support + Launch procurement initiative + Re-align incentive plans to new transformation metrics …and we are continuously exploring further opportunities to accelerate with care Copyright © 2018 ADP, LLC 54
Financial Outlook Jan Siegmund Copyright © 2018 ADP, LLC
WHY INVEST IN ADP ROBUST REVENUE STRONG SOLID AND EARNINGS CASH FLOW BALANCE SHEET MODEL • High recurring revenue • Low capital requirements • Highest credit ratings within • Leader in industry with • Disciplined approach to HCM industry global secular growth acquisitions • Benefit of strong credit • Sustainable margin • Efficient model allows rating supports high-margin improvement ample reinvestment for client funds strategy • Predictable and strong organic growth • Thoughtful approach to earnings growth • Longstanding commitment leverage to shareholder friendly actions Copyright © 2018 ADP, LLC 56
PRIORITIES FOR USE OF CASH ENABLING SUSTAINABLE VALUE CREATION INVESTMENT PRIORITY PROGRESS + Strategic Next Gen product platforms now live with pilot Reinvest in the business to clients 1 drive organic revenue growth + Service Alignment Initiative tracking ahead of plan and margin improvement + Voluntary Early Retirement Program launched Invest in acquisitions to + Maintain discipline of M&A approach and focus on 2 supplement ADP’s existing transactions with high strategic value strategy and capabilities + In FY18 acquired Global Cash Card and WorkMarket + Target dividend payout ratio 55-60% Return cash to shareholders + 43 years of consecutive dividend increases 3 via dividend and shares + Incremental dividend increase in April ’18 due to tax reform; repurchases board consideration of another dividend increase in Nov ’18 + Long-standing share buyback program to return excess cash Copyright © 2018 ADP, LLC 57
WE CONTINUE TO SEE A LONG RUNWAY FOR REVENUE GROWTH Grow a complete suite of Scale our market leading Leverage our global cloud-based HRO solutions by presence to offer clients HCM solutions leveraging our platforms & HCM solutions where they do processes business 4-5% 12-14% 6-7% CAGR CAGR CAGR FY17 FY21 FY21F FY17 FY21 FY21F FY17 FY21 FY21F ADP Growth (FY17-FY21F) 4-5% 12-14% 6-7% ADP Revenue (FY17) $6.4B $4.2B $1.8B Market Growth (FY17-FY21F)1 4% 8% 6% Market size (FY17)1 $65B $20B $40B Overall market opportunity of $125B in 2017 1. Census, D&B, IHS, Nelson Hall, Cerulli Associates, Internal Financial Reporting Copyright © 2018 ADP, LLC 58
SEGMENT REVENUE WATERFALLS AND UPDATED FINANCIAL DISCLOSURE EMPLOYER SERVICES PEO +4-5% Net New Business 11-14% Contribution Annual PEO Revenue Growth +1-3% Longer-term 5-6% Annual ES
EXECUTING AHEAD OF FY18 EXPECTATIONS FY18 ADJUSTED EBIT 1 MARGIN CHANGE (50) – (25) bps (30) bps ~Flat3 Initial Adj. EBIT Incremental margin Raised guidance guidance2 pressure from M&A through focused execution 1. Adjusted EBIT is a non-GAAP metric. Refer to the Additional Materials for a reconciliation to the closest GAAP metric. 2. Guidance as of fiscal Q4 2017 earnings report, July 27, 2017. 3. Guidance as of fiscal Q3 2018 earnings report, May 2, 2018. Copyright © 2018 ADP, LLC 60
AND WE ARE EXPANDING OUR MARGINS WITH FOCUS ADJUSTED EBIT1 MARGIN 1 - 2% 23-25% 0.75% - 1.25% 0.5% - 0.75% 0.25 - 0.75% 1 - 2% 19.8% Service Voluntary Other Operating Platform Alignment Early Transformation Leverage2 Migrations Initiative Retirement Initiatives FY17 Illustrative contribution (overlap between initiatives likely) FY21F 1. Adjusted EBIT is a non-GAAP metric. Refer to the Additional Materials for a reconciliation to the closest GAAP metric. Accelerated pace of 2. Inclusive of estimated impact from: margin expansion – - PEO zero-margin pass-through growth (~200-300bps drag) achieving prior three-year - Acquisitions (~50bps drag) - Client Fund Interest (50-100bps benefit) margin targets3 one full 3. Versus the 21% to 22% for Fiscal 2020 outlined in September 12, 2017 investor presentation. year early Note: FY21F margin target presented exclusive of estimated ~0.25% uplift from adoption of ASC 606 Copyright © 2018 ADP, LLC 61
WHAT’S CHANGED IN OUR MARGIN OUTLOOK? Progress Prior FY20F Outlook1 As Updated for FY21F + Voluntary Early Retirement Program FY18F Adj. EBIT2 (50) - (25) FY18F4 Adj. EBIT2 Flat + Acceleration in margin expansion bps3 margin expansion (including 30bps drag from acquisitions) Service Alignment Initiative and other efficiency efforts FY19-20F total FY19-21F total Adj. + Incremental Adj. EBIT margin 200bps EBIT margin 300-500bps expansion expansion transformation initiatives + Overcoming FY20F Adj. EBIT FY21F Adj. EBIT incremental pass- Margin 21-22% Margin 23-25% through pressure 1. As outlined in September 12, 2017 investor presentation. 2. Adjusted EBIT is a non-GAAP metric. Refer to the Additional Materials for a reconciliation to the closet GAAP metric. 3. Guidance as of fiscal Q4 2017 earnings report, July 27, 2017. 4. Guidance as of fiscal Q3 2018 earnings report, May 2, 2018. Copyright © 2018 ADP, LLC 62
FINANCIAL OUTLOOK Prior Long-term New FY19F-21F TSR Components FY18F Guidance2 Outlook1 Annualized Revenue Growth 7-9% 7-8% 7-9% Pretax Earnings 11-13% 14-17% Tax Rate3 - 26.2% 25-26% Net Share Reduction ~1% - ~1% Adj. EPS3 Growth 12-14% 16-17% 16-19% Dividend Yield 2-3% 2-3% 2-3% Total Shareholder 14-16% 18-19% 18-21% Return Goal: TSR Top Quartile of S&P 500 1. ADP 2015 Investor Conference, March 3, 2015. 2. Guidance as of fiscal Q3 2018 earnings report, May 2, 2018. This is not intended to be an update or reaffirmation of such guidance. 3. Adjusted Effective Tax Rate and Adjusted EPS are non-GAAP metrics. Refer to the Additional Materials for reconciliations to the closest GAAP metrics. Copyright © 2018 ADP, LLC 63
WHAT YOU HEARD TODAY We are reshaping We are accelerating the HCM industry and our transformation setting standards for innovation We are investing to Goal: Total Shareholder further enhance our Return – Top quartile of competitiveness and grow S&P 500 Copyright © 2018 ADP, LLC 64
Additional Materials Copyright © 2018 ADP, LLC
CLIENT FUNDS INVESTMENT STRATEGY: OBJECTIVES Safety of Principal Liquidity Diversification Secondary Objectives • Prudent Investment • Portfolio includes • Highly diversified with • Maximize book yield Guidelines reviewed by $5 billion of highly liquid exposure limits on rating ADP Board of Directors U.S. Government Agency categories and individual • Higher absolute levels of and Treasury securities issuers interest income while • Strict credit quality, minimizing interest maturity, and exposure income volatility by limits averaging through interest rate cycles; • Strict credit guidelines by investment maturity asset class extension strategy designed to achieve this • Significant holdings of objective U.S. Government Agency and Treasury securities • ~80% of our available- for-sale securities held a AAA or AA rating Copyright © 2018 ADP, LLC 66
WHAT DOES ADP OWN Client Funds Portfolio at March 31, 2018 Corporate Bonds Available for Sale Security Maturities and Book Yields • Diversify credit risk with limits by corporation and limits by credit rating • Own ~170 individual issuers $B Asset-Backed Securities • Credit card, auto loan, equipment lease, and rate reduction – All AAA rated 6 and performing as expected 2.2% 2.0% U.S. Government Agency Securities 5 • Implied guarantee from U.S. Government • Supports reverse repurchase financing program 4 2.1% U.S. Treasury Securities • Supports reverse repurchase financing program 2.2% 3 2.0% Canadian Government Obligations & Canadian Government Agency Obligations • All fully guaranteed by the Canadian Government 2 Canadian Provincial Bonds 2.4% Municipal Bonds 1 1.9% 2.6% • Diversify credit risk with limits by issuer and limits by credit rating 2.7% Other Debt Securities 0 • AAA, AA, and A rated: Supranationals and Sovereigns; U.S. Government Q4 FY18 FY19 FY20 FY21 FY22 FY23 FY24 FY25 FY25+ Agency CMBS; U.K. Government securities Copyright © 2018 ADP, LLC 67
POSITIVE OUTLOOK FOR CLIENT FUND INTEREST Illustrative Net Client Funds Interest Income Benefit and Net Client Fund Yield Assuming U.S. Government Agency Forward Curves for new purchases and ~4% CAGR in Client Funds Balances Net Client Fund Yield Net Impact from Extended Investment Strategy ($M) (Net Impact from Ext Investment Strat / Avg. Client Fund Balance) 800 ~720 3.0% 700 ~620 2.7% 600 ~535 500 ~4801 2.4% 400 2.1% 300 200 1.8% 100 1.5% 0 FY 15 FY 16 FY 17 FY 18 FY 19 FY 20 FY 21 FY 15 FY 16 FY 17 FY 18 FY 19 FY 20 FY 21 1. Guidance as of Fiscal Q3 2018 earnings report, May 2, 2018. Note: Based on forward yield curves as of April 30, 2018. Copyright © 2018 ADP, LLC 68
CLIENT FUNDS PORTFOLIO INVESTMENT STRATEGY FY17 and FY18 YTD (3/31/18) Total Average Client Funds Balances $B 60 FY18F1 50 Client Short 40 ~$4.8B x ~1.2% = ~$55M Client Extended 30 Client Short NATURAL HEDGE ~$10.4B x ~1.9% = ~195M Average Client Fund Balance 20 Client Long Client Extended ~$9.1B x ~2.4% = ~215M 10 Lowest Expected Balance Client Long = Total Client Funds Interest Revenue ~$24.3B x ~1.9% = $465M 0 Jun-16 Sep-16 Dec-16 Mar-17 Jun-17 Sep-17 Dec-17 Mar-18 + Corporate Extended Interest Income ~$3.2B x ~1.8% = ~60M CLIENT SHORT CLIENT EXTENDED CLIENT LONG – Borrowing Days Interest Expense PORTFOLIO PORTFOLIO PORTFOLIO ~$3.2B x ~1.4% = ~(45)M = Balances in excess of total = Average Client Funds less = Expected FY Lowest Client Balance Day = Net Impact From Client Funds Strategy client extended and client long. Client Long Portfolio = ~$480M • Usually invested in 1-5 day • Guidelines allow maturities out • Guidelines allow maturities out to maturities to 5 yrs 10 years • Laddered from 1-5 yrs • “Permanent float” – funds never leave ADP 1. Guidance as of fiscal Q3 2018 earnings report, May 2, 2018. Copyright © 2018 ADP, LLC 69
EARLY LOOK AT ASC 606 FY17 FY18F FY19F FY20F FY21F Adj. EBIT1 Margin, ASC 605 19.8% ~19.8%2 ** ** 23-25% + Impact from change3 +70bps +50bps +50bps +25bps +25bps Adj. EBIT Margin, ASC 606 20.5% ~20.3%2 ** ** 23-25% Anticipated reporting change timeline: On Q4 FY18 earnings date: • Q4 FY18 financial results on ASC 605 basis • Provide FY19 guidance on ASC 606 basis • Provide FY18 quarterly reconciliation to ASC 606 basis On Q1 FY19 earnings date: • Q1 FY19 financial results on ASC 606 basis 1. Adjusted EBIT is a non-GAAP metric. Refer to the Additional Materials for a reconciliation to the closest GAAP metric. 2. Guidance as of fiscal Q3 2018 earnings report, May 2, 2018. 3. The provisions of ASC 606 will require the Company to capitalize and amortize additional costs than those capitalized under current U.S. GAAP, including additional implementation expenses and certain selling expenses. These capitalized expenses will be amortized over the expected client life. Copyright © 2018 ADP, LLC 70
DISCLOSURE AND GUIDANCE CHANGES Employer Services PEO Disclosure and Segmenting changes Disclosure and Segmenting Changes ES New Business Bookings excluding PEO PEO pass-through expenses re-defined to include zero- ES revenue at actual interest rates margin healthcare costs only Changes to certain corporate allocations PEO revenue at actual interest rates Guidance Changes Inclusion of ADP Indemnity results ES New Business Bookings excluding PEO Changes to certain corporate allocations ES guide to full year retention; no longer provide Guidance Changes YoY quarterly retention change PEO avg. WSE growth guidance ES margin guidance at actual interest rates PEO revenue growth (net of zero-margin pass-throughs) PEO margin guidance at actual interest rates and excluding zero-margin healthcare pass-throughs Anticipated reporting change timeline: On Q4 FY18 earnings date: • Q4 FY18 financial results current reporting basis • Provide FY19 guidance incorporating changes above • Provide FY18 quarterly segment financials incorporating changes above On Q1 FY19 earnings date: • Q1 FY19 financial results incorporating changes above Copyright © 2018 ADP, LLC 71
OVERVIEW OF NON-GAAP FINANCIAL METRICS In addition to our GAAP results, we use certain adjusted results set forth in the table below to evaluate our operating performance in the absence of certain items and for planning and forecasting of future periods: Adjusted Financial Metric U.S. GAAP Metric Adjustments/Explanation Adjusted EBIT Net earnings – Provision for income taxes – All other interest expense and income – Transformation initiatives – Gains/losses on sales of businesses and assets – Non-operational costs related to proxy contest matters Adjusted effective tax rate Effective tax rate Tax impacts of: – Gains/losses on sales of businesses and assets – Transformation initiatives – Non-operational costs related to proxy contest matters – Tax Cuts and Jobs Act Adjusted diluted earnings per share Diluted earnings per share EPS impacts of: – Gains/losses on sales of businesses and assets – Transformation initiatives – Non-operational costs related to proxy contest matters – Tax Cuts and Jobs Act We believe that the exclusion of the identified items helps us reflect the fundamentals of our underlying business model and analyze results against our expectations, against prior period, and to plan for future periods by focusing on our underlying operations. We believe that the adjusted results provide relevant and useful information for investors because it allows investors to view performance in a manner similar to the method used by management and improves their ability to understand and assess our operating performance. The nature of these exclusions are for specific items that are not fundamental to our underlying business operations. Since these adjusted financial measures and other non-GAAP metrics are not measures of performance calculated in accordance with U.S. GAAP, they should not be considered in isolation from, as a substitute for, or superior to their U.S. GAAP measures, and they may not be comparable to similarly titled measures at other companies. Copyright © 2018 ADP, LLC 72
GAAP RECONCILIATION Twelve Months Ended June 30, 2017 Net earnings from continuing operations $ 1,733.4 Adjustments Provision for income taxes 797.7 All other interest expense (a) 59.3 All other interest income (a) (22.4) Gain on sale of business (205.4) Workforce Optimization Effort (b) (5.0) Service Alignment Initiative (b) 90.0 Adjusted EBIT $ 2,447.6 Adjusted EBIT Margin 19.8% (a) We continue to include the interest income earned on investments associated with our client funds extended investment strategy and interest expense on borrowings related to our client funds extended investment strategy as we believe these amounts to be fundamental to the underlying operations of our business model. The adjustments in the table above represent the interest income and interest expense that is not related to our client funds extended investment strategy and are labeled as "All other interest expense" and "All other interest income.“ (b) The majority of charges relating to our Service Alignment Initiative and Workforce Optimization Effort represent severance charges. Severance charges have been taken in the past and not included as an adjustment to get to adjusted results. Unlike severance charges in prior periods, these specific charges relate to our broad-based, company-wide Service Alignment Initiative and Workforce Optimization Effort. The fiscal 2017 Workforce Optimization Effort adjustment totaling approximately $5 million represents a reversal of the fiscal 2016 estimate. Copyright © 2018 ADP, LLC 73
FISCAL 2018 OUTLOOK - GAAP RECONCILIATIONS Twelve Months Ended Fiscal 2018 June 30, 2017 Forecast as of May 2, 2018 Earnings before income taxes / margin (GAAP) $ 2,531.1 20.4% ~(160)bps All other interest expense 59.3 +50bps - a All other interest income (22.4) (20)bps - a Gain on sale of business - 2Q F17 (205.4) (170)bps +170bps b Workforce Optimization Effort - 4Q F17 (5.0) (5)bps +5bps c Transformation initiatives - F17 90.0 +75bps (75)bps d Transformation initiatives - F18 - +35bps e Proxy contest matters - F18 - +25bps f Adjusted EBIT margin (Non-GAAP) $ 2,447.6 19.8% ~ Flat Effective tax rate (GAAP) 31.5% 24.5% Gain on sale of business - 2Q F17 (0.9%) - b Workforce Optimization Effort - 4Q F17 (0.0%) - c Transformation initiatives - F17 +0.4% - d Transformation initiatives - F18 - (0.0%) e Proxy contest matters - F18 - +0.1% f Tax Cuts and Jobs Act - F18 - +1.7% g Adjusted effective tax rate (Non-GAAP) 30.9% 26.2% Diluted earnings per share (GAAP) $ 3.85 18% 11% - 12% Gain on sale of business - 2Q F17 (0.27) (7%) ~+7% b Workforce Optimization Effort - 4Q F17 (0.01) (0%) ~+0% c Transformation initiatives - F17 0.12 +3% ~(3%) d Transformation initiatives - F18 - - ~+2% e Proxy contest matters - F18 - - ~+1% f Tax Cuts and Jobs Act - F18 - - ~(3%) g Adjusted diluted earnings per share (Non-GAAP) $ 3.70 13% 16% - 17% Copyright © 2018 ADP, LLC 74
FISCAL 2018 OUTLOOK - GAAP RECONCILIATIONS a) No material impact is expected from change in all other interest expense or income in fiscal 2018. b) Second quarter fiscal 2017 impact from gain on the sale of CHSA and COBRA businesses. c) Fourth quarter fiscal 2017 Workforce Optimization Effort adjustment is a reversal of the fiscal 2016 estimate and is not expected to recur in fiscal 2018. The majority of charges relating to the Workforce Optimization Effort represent severance charges. Severance charges have been taken in the past and not included as an adjustment to get to adjusted results. Unlike severance charges in prior periods, these specific charges related to a broad-based, company-wide Workforce Optimization Effort. d) Impact of Fiscal 2017 charges in connection with the Service Alignment Initiative. e) The charges within transformation initiatives primarily represent expected severance charges related to our Service Alignment Initiative of $20 million, and other transformation initiatives of $27 million. Severance charges have been taken in the past and are not included as an adjustment to get to adjusted results. Unlike severance charges in prior periods, these specific charges relate to actions that are part of our broad-based, company-wide transformation initiative. This estimate does not reflect charges related to the Company's announced voluntary early retirement program. f) Expected impact of Fiscal 2018 charges in connection with proxy contest matters. g) Expected Fiscal 2018 one-time benefit from the enactment of the Tax Cuts and Jobs Act. Adjusted EBIT margin, adjusted effective tax rate, and adjusted diluted earnings per share are non-GAAP financial measures. We have not provided a reconciliation of our adjusted EBIT margin outlook, adjusted effective tax rate outlook or adjusted EPS outlook to their most comparable GAAP measures for such years because it would be potentially misleading and not practical given the difficulty of projecting event-driven transactional and other non-core operating items that are included in the GAAP metrics, including restructuring actions, gains/losses on sales of businesses and assets, and certain income tax adjustments. The accompanying reconciliation for the historical period presented is indicative of the reconciliation that will be prepared upon completion of the periods covered by the non-GAAP outlook. Copyright © 2018 ADP, LLC 75
USE OF MATERIAL CONTAINED HEREIN The information contained in this presentation is being provided for your convenience and information only. This information is accurate as of the date of its initial presentation. If you plan to use this information for any purpose, verification of its continued accuracy is your responsibility. ADP assumes no duty to update or revise the information contained in this presentation. You may reproduce information contained in this presentation provided you do not alter, edit, or delete any of the content and provided you identify the source of the information as ADP, LLC, which owns the copyright. Copyright © 2018 ADP, LLC 76
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