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DEPARTMENTAL OVERVIEW 2019

                                                                                                                                                                   MINISTRY OF JUSTICE

                                                                                                                                                                                         MARCH 2020
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MINISTRY OF JUSTICE - National ...
This overview summarises the work of the Ministry of Justice including what it does,
                                               MINISTRY OF JUSTICE
                                                                                                                                                                                           how much it spends, recent and planned changes, and what to look out for
                                                                                                                                                                                                                        across its main business areas and services.

Bookmarks and Contents
Overview CONTENTS
About the Ministry of Justice
How the Ministry is structured and its place within the criminal justice system
Where the Ministry spends its money
Major programmes and developments
Exiting the European Union
Managing public money
                   p a  g  e  3               OV E R V I E W
                                              – About the Ministry                of Justice

                                                                                                                                        10                                                                               17
The Ministry is facing a range of cost pressures
                                                                                                                                                            PA R T [ 01]                                                              PA R T [ 0 3 ]
Part [01] – Services under strain          –  H ow the Ministry is structured and its place                                     page                       – Services under strain                               page                – What to look out for
                 Courts
                                              within the criminal justice system
                 Prisons
                 Prisons continued
                 Prisons continued         – Where the Ministry spends its money
                                              – Major
Part [02] – Financial and operational sustainability         programmes
                                                     depends on                      and
                                                                the successful delivery of developments
reforms
                 Courts                       – Exiting the European Union
                 Courts continued                                                                                                                           PA R T [ 0 2 ]
                                                  Managing public money
                                                                                                                                         14
                 Probation and prisons
                                           –                                                                                                                –  F inancial and operational
                                           –  T he Ministry is facing a range of                                                page                           sustainability depends on the
Part [03] – What to look out for

                                              cost pressures                                                                                                    successful delivery of reforms

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MINISTRY OF JUSTICE - National ...
OVERVIEW                                                                                                                                                                                                                        D E PA R T M E N TA L O V E R V I E W 2 019 [ M o J ]

– About        the Ministr y of Justice
The Ministry of Justice (the Ministry) is the
lead government department responsible for      The Ministry set out its vision, priorities and planned outcomes in its 2019–2022 Single Departmental Plan
the justice system in England and Wales.
With support from 39 public bodies, the
Ministry is responsible for administering:
                                                Vision                                        A justice system that builds a better society, supports a growing economy and protects the public
•   courts and tribunals (in partnership with
    the independent judiciary);

•   prisons;
                                                                            •       Improve the way that people are supported in their interactions                                     •    Provide decent, secure accommodation for offenders, and reduce
•   probation services; and                                                         with the justice system.                                                                                 levels of violence and self-harm.

•   other services to help victims of                                       •       Protect and uphold the rule of law.                                                                 •    Reduce the use of prison and increase the use of community
    crime, children, vulnerable people                                                                                                                                                       and alternative sentences.
                                                                            •       Build strong future relationships with Europe and the rest of
    and those seeking access to justice,
                                                Strategic                           the world, secure legal services market access overseas, and                                        •    Build confidence and trust in an effective probation system.
    including legal aid.                                                            create the conditions for the UK’s domestic legal services                                                                                                                                          3
                                                priorities
                                                                                    market to flourish.                                                                                 •    Work with our partners across government to address the
The Lord Chancellor and Secretary of                                                                                                                                                         causes of reoffending while offenders are in custody and in
State for Justice oversees all Ministry                                     •       Modernise the procedures and infrastructure of our courts                                                the community.
of Justice business and is supported                                                and tribunals.
by two ministers of state and two
                                                                            •       Lead an effective and coordinated criminal justice system.
parliamentary under‑secretaries.

                                                                            Access to justice                       A flourishing legal                     A transparent and           Decent and                Public protection             Reduced
                                                                                                                    services sector                         efficient court             safe prisons                                            reoffending
                                                                            People are able                                                                 system                                                The public are
                                                                            to access justice                       The legal services                                                  Prisons are               protected from                Life-chances for
                                                System                      in a way that best                      sector flourishes                       The courts system           decent, safe and          harm caused by                offenders are
                                                outcomes                    meets their needs.                      and continues to                        is efficient and            productive places         offenders.                    improved and rates
                                                                                                                    contribute to the                       cases are resolved          to live and work.                                       of reoffending
                                                                                                                    UK’s economy.                           in a timely way.                                                                    are reduced.

                                                   This is a chart showing The Ministry set out its vision, priorities and planned outcomes in its 2019–2022 Single Departmental Plan
MINISTRY OF JUSTICE - National ...
OVERVIEW                                                                                                                                                                                                                                        D E PA R T M E N TA L O V E R V I E W 2 019 [ M o J ]

– How          the Ministr y is structured and its place within the criminal justice system
The Ministry delivers its objectives through a number of public bodies covering criminal, civil and family justice systems in England and Wales.
•    HM Courts & Tribunals Service is responsible for the                                        •       The Criminal Injuries Compensation Authority deals                                                   •    The Office of the Public Guardian is responsible for
     administration of criminal, civil and family courts and                                             with compensation claims from people who have been                                                        supervising the financial affairs of people who lack the
     tribunals in England and Wales and non-devolved                                                     physically or mentally injured because they were the victim                                               mental capacity for making decisions.
     tribunals in Scotland.                                                                              of a violent crime in England, Scotland or Wales.
                                                                                                                                                                                                              •    The Parole Board is an independent body that carries out
•    HM Prison & Probation Service carries out sentences                                         •       The Legal Aid Agency funds civil and criminal legal aid and                                               risk assessments on prisoners to determine whether they
     given by the courts, in custody and the community,                                                  advice in England and Wales.                                                                              can be safely released into the community.
     and rehabilitates people in its care through education
                                                                                                 •       The Children and Family Court Advisory and Support
     and employment.
                                                                                                         Service is a body independent of the courts which
•    The Youth Justice Board oversees the youth justice                                                  represents children in family court cases in England.
     system in England and Wales.

The Ministry of Justice works with a number of other government bodies across the criminal justice system in England and Wales
                                                                                                                                                                                                                                                                                                        4
             Offence/arrest                                Charge and prosecution                                                         Trial and hearing                                                  Sentencing                                Post-sentencing

                    Home Office                                                                Attorney General’s Office                                                                                             Ministry of Justice

                                                                                                                                                                                                                                                                   Criminal Injuries
                                    40 Police and                                                                                                                            HM Courts &                       HM Prison &             Youth Justice
                                                                                             Crown Prosecution Service                                                                                                                                             Compensation
                                Crime Commissioners1                                                                                                                       Tribunals Service                 Probation Service            Board
                                                                                                                                                                                                                                                                      Authority

                                                                                                                                                                 Magistrates’                       Crown
                 43 Police Forces                                                    Serious Fraud Office                                                                                                         Prisons          Probation
                                                                                                                                                                   Courts                           Courts

                                                                                                                                                                                                                   Youth            National                        21 Community
              National Crime Agency                                                                   Legal Aid Agency                                                                                            Custody          Probation                        Rehabilitation
                                                                                                                                                                                                                  Services          Service                          Companies

    Stage of the process         Home Office and related parties                         Attorney General’s Office and related parties                                       Ministry of Justice and related parties

Notes
1 Greater Manchester Police, Metropolitan Police and the City of London Police do not have Police and Crime                                                 2      A separate Departmental Overview is available on the Home Office.
    Commissioners. In these areas, Mayors and Metro Mayors have authority over the police.

Source: National Audit Office

                                               The Ministry of Justice works with a number of other government bodies across the criminal jua flowchart showing stice system in England and Wales
MINISTRY OF JUSTICE - National ...
A chart showing Where the Ministry spends its money

OVERVIEW                                                                                                                                                                                             D E PA R T M E N TA L O V E R V I E W 2 019 [ M o J ]

– Where             the Ministr y spends its money
xThe Ministry of Justice’s (the Ministry’s)
total expenditure in 2018-19 was                                                                                                                                           Probation, £996m
£10.3 billion. It generated income                                                                                                                                         Income – £15m
                                                                                                                      Prisons, £3,085m
of £1.8 billion, reducing the overall                                                                                 Income – £210m

cost to the taxpayer to £8.4 billion.                                                                                                                                                      Support services, £157m
                                                                                                                                                                                           Income – £7m

                                                                                                                                      Income – Courts &
                                                                                                                                      Tribunals fees, £738m
                                                                                                                                                                                   HM Prison & Probation Service, £4,406m
                                                                                                                                                                                   (Prisons, probation and support services
                                                                                                                                                                                   are only a subset)
                                                                                                                                                                                   Income – £316m
                                                                                                    Legal Services Board (net), £4m
    Total Ministry expenditure
    Income                                                                                        Criminal Cases Review
                                                                                                                                                                                                                                                             5
                                                                                                  Commission (net), £5m                                                                      HM Courts & Tribunals Service,
    Central service expenditure
                                                                                                                                                                                             £1,935m
    Public bodies expenditure                                                                                                                                                                Income – £103m
                                                                                        Judicial Appointments
    Executive non‑departmental                                                          Commission (net), £7m                                   Total
    public bodies expenditure                                                                                                            Ministry of Justice
    Other expenditure                                                                                                                    gross expenditure
                                                                                                                                               £10.3bn                                           Legal Aid Agency, £1,772m
Notes
                                                                           Office for Legal Complaints                                                                                           Income – £57m
1 Figures include resource and capital spending in
    Departmental Expenditure Limits (DEL).                                 (net), £13m
2   Figures for the HM Prison & Probation                                                                                                      Income
    Service breakdown includes only Resource
                                                                                                                                                £1.8bn
    Departmental Expenditure Limits (RDEL)
    or day‑to‑day spending.                                                          Parole Board (net), £17m                                                                               Policy, corporate services
3   The Ministry receives income from a combination                                                                                                                                         and associated offices, £1,557m
    of fees (for example, for courts processing                                                                                                                                             Income – £474m
    divorce or probate claims), fines and recoveries
    from other government departments.
                                                                             Office of the Public Guardian, £66m
4   The Ministry also receives levy income of                                                                                                                              Higher Judiciary judicial salaries, £154m
                                                                             Income – £78m
    £16 million in relation to the Legal Services Board
    and the Office for Legal Complaints.                                                                                                                        Criminal Injuries Compensation Authority, £143m
                                                                                                  Youth Justice Board (net), £85m
5   The individual accounts of each organisation will                                                                                                           Income – £21m
    not necessarily reconcile to the figures shown
    here due to adjustments made in consolidating                                                                              Children and Family Court Advisory
    the group accounts.                                                                                                         and Support Service (net), £120m
6   Figures do not add due to rounding.

Source: National Audit Office analysis of Ministry of Justice Annual Report and Accounts 2017-18
MINISTRY OF JUSTICE - National ...
OVERVIEW                                                                                                                                                                                          D E PA R T M E N TA L O V E R V I E W 2 019 [ M o J ]

– Major     programmes and developments
                                                                                              In September 2018, nine of the Ministry’s 12 projects on the Government Major
                                   The Ministry is managing                                   Projects Portfolio (GMPP) were considered to be at risk
                                      a number of major
                                    programmes including:                                      The Infrastructure and Projects Authority provides a Delivery Confidence Assessment
                                                                                               for all projects on the GMPP. This is an evaluation of each project’s likelihood of
                                                                                               achieving its aims and objectives on time and on budget, using a five-point scale:
   HM Courts & Tribunals                                                                       from Green (successful delivery highly likely) to Red (successful delivery of the project
   Service (HMCTS)                                                  The Prison Estate          appears to be unachievable).
   Reform Programme                                                 Transformation
                                                                                                                                                                     Green
                                                                    Programme
                                          Probation                                                                                                                 0 project
                                         Programme
                                                                                                   Amber-Green                                                                                                                Red

                                                                                               3 projects                                                                                                                             1 project
   In 2016, HMCTS set up         Launched to take forward       In 2016, the Ministry          Electronic Monitoring                                                                                         Transforming Compliance
                                                                                                                                                                                                              Enforcement Programme
   a £1.2 billion portfolio      the structural changes         planned to replace             Future IT Sourcing                                                                                        (cancelled in September 2018)
                                                                                                                                                                                                                                                          6
                                                                                               Programme
   of change programmes          required following the         10,000 old prison places
   to reform and upgrade         early termination of the       with new fit-for-purpose       Prison Education
                                                                                               Programme
   the justice system by         Community Rehabilitation       accommodation by 2020.
   2023. Reforms include         Company contracts              The Ministry expected
   modernising infrastructure,   in 2021. Transforming          the programme to cost              Amber
   rationalising the court       Rehabilitation: Progress       £1.3 billion. Improving the    1 project                                                                                                                      Amber-Red
   estate and providing          review (March 2019)            prison estate (February
                                                                                               Youth Justice                                                                                                                        7 projects
   flexible, modern services     set out the reasons            2020) described the            Reform Programme
   to the court user.            for the termination of these   progress made by the                                                                                                    Criminal Justice System Common Platform

   Transforming courts and       contracts (see page 16).       programme.                                                                                                    HM Courts & Tribunals Service (HMCTS) Facilities
                                                                                                                                                                                               Management Re-procurement
   tribunals – a progress
   update (September 2019)                                      In August 2019, the                                                                                                           HM Courts & Tribunals Service Reform

   found that HMCTS had                                         government announced                                                                                             Ministry of Justice Future Facilities Management

   made good progress                                           a new programme of                                                                                                        Prison Estate Transformation Programme
   in transforming some                                         up to £2.5 billion that
                                                                                                                                                                                                  Prison Escort and Custody Services
   services but the scope                                       will “fund modern and
                                                                                                                                                                                                                      Probation Programme
   of the changes had                                           efficient prisons” and
                                                                                               Notes
   been scaled back and                                         create an additional 10,000
                                                                                               1   In early 2019 HMCTS revised its Reform programme, integrating the crime (Common Platform) programme.
   implementation had been                                      new prison places by
                                                                                               2     In August 2019 the Prison Estate Transformation Programme was superseded by a government
   delayed (see page 14).                                       “the mid‑2020s”.                     announcement for 10,000 new prison places.

                                                                                               Source: National Audit Office review of Government Major Projects Portfolio data, published July 2019

                                                                                              A pie chart showing In September 2018, nine of the Ministry’s 12 projects on the Government Major Projects Portfolio (GMPP) were considered to be at risk
MINISTRY OF JUSTICE - National ...
OVERVIEW                                                                                                                                 D E PA R T M E N TA L O V E R V I E W 2 019 [ M o J ]

– E xiting    the European Union

  The United Kingdom’s (UK’s) government   The Ministry’s main priorities          Workstreams                                HM Treasury allocated £34.7 million
  instructed departments to make           for EU Exit set out in its Single       As of April 2018, the Ministry had nine    to the Ministry in 2019-20, to be
  the necessary arrangements for           Departmental Plan are to:               active workstreams relating to policies    spent on preparations for EU Exit.
                                                                                                                              Of this sum, £4.7 million was
  European Union (EU) Exit.                •   build strong future relationships   affected by leaving the EU.
                                                                                                                              allocated for operational readiness
                                               with Europe and the rest of         These covered understanding the            and engagement with the legal
                                               the world to support access         impacts of EU Exit on the workload         services sector.
                                               to justice;                         of courts and tribunals, fundamental
                                           •   negotiate future arrangements       rights issues related to EU Exit and
                                               with the EU on civil and criminal   legal services market access post‑EU
                                               judicial cooperation;               Exit. They also included the future
                                                                                   civil judicial cooperation with the EU
                                           •   strengthen international            to enable clear rules on the handling
                                               arrangements on civil judicial      of cross-border disputes in civil,
                                               cooperation; and                    commercial, insolvency and family                                                                             7

                                                                                   law matters.
                                           •   build strong future relationships
                                               with Europe and the rest of the     The Ministry states in its annual report
                                               world, secure legal services        2018-19, that it has developed delivery
                                               market access overseas and          plans for a range of negotiated and
                                               create the conditions for the       contingency outcomes and is working
                                               UK’s domestic legal services        closely with other government
                                               market to flourish.                 departments where there are
                                                                                   issues with significant cross-cutting
                                                                                   interest. For example, it is working
                                                                                   with: the Home Office on criminal
                                                                                   justice cooperation; the Department
                                                                                   for Business, Energy & Industrial
                                                                                   Strategy to prepare for negotiations
                                                                                   with the EU on the legal services
                                                                                   market; and with Department for
                                                                                   Exiting the European Union to ensure
                                                                                   that the needs and interests of the
                                                                                   Crown Dependencies are represented
                                                                                   across the UK’s negotiating positions.
MINISTRY OF JUSTICE - National ...
OVERVIEW                                                                                                                                                                                                                                                           D E PA R T M E N TA L O V E R V I E W 2 019 [ M o J ]

– Managing                               public money
Spending Review t arget s                                                                                                The Ministr y’s per formance                                                                     Investment for the future
The 2015 Spending Review set the Ministry two targets to                                                                 Due in part to unanticipated increases in demand, the                                            The 2015 Spending Review settlement included more than
meet by 2019-20:                                                                                                         Ministry has been unable to meet its savings targets.                                            £2 billion capital investment in the prison estate and courts
                                                                                                                                                                                                                          system to improve services and generate future savings.
•        overall savings of 15%, including efficiencies in                                                               The Spending Review envisaged that the Ministry’s spending
         the prisons and courts system; and                                                                              would decrease each year from 2016-17 to 2019-20, whereas                                        The Ministry’s budget for capital investment spending for the
                                                                                                                         actual spending has risen each year. In 2018-19, the Ministry                                    financial year is agreed annually with HM Treasury. Each year
•        spending 50% less on ‘back-office’                                                                              spent £1.4 billion more than set out in the Spending Review.                                     from 2015-16 to 2018-19, the Ministry has (with agreement
         administrative functions.                                                                                                                                                                                        from HM Treasury) transferred funding from its capital
                                                                                                                         The Ministry’s settlement in the 2019 Spending Round                                             allocation to manage resource spending pressures.
The settlement was based around the Ministry being able                                                                  includes a 4.9% increase in real terms to the Ministry’s
to better manage demand and raise additional revenue                                                                     resource budget from 2019-20 to 2020-21.                                                         Of the £1.6 billion capital investment planned over the past
through services for which it charges a fee.                                                                                                                                                                              four years, £0.6 billion has been reallocated in this way, and
                                                                                                                                                                                                                          thus has not been invested as originally intended. In addition,
Total Departmental Expenditure compared with the Spending Review estimate                                                                                                                                                 in the Autumn 2016 statement, £160 million was moved
£ billion
                                                                                                                                                                                                                          from capital to resource covering 2018-19.
                                                                                                                                                                                                                                                                                                                           8
9.0

8.0
                                                                                                                                                                                                                          Capital expenditure switched to resource expenditure
                                                                                                                                                 7.9                          8.0                         8.1             £ million
                                                                                                                                                                                         7.9
7.0                                                                                                        7.5
                                 7.2                   7.2            7.3                                                                                                                                                 9,000
                                                                                            7.0
6.0               6.5                                                                                                            6.5
                                                                                                                                                                       6.0
                                                                                                                                                                                                                          8,500
5.0

4.0                                                                                                                                                                                                                       8,000

3.0
                                                                                                                                                                                                                          7,500
2.0

1.0                                                                                                                                                                                                                       7,000

    0
                     2015-16                              2016-17                              2017-18                               2018-19                      2019-20 (Planned)                2020-21 (Planned)      6,500
                                                                                                                                                                                                                                  2015-16        2016-17        2017-18           2018-19            2019-20
        Spending Review 2015 Departmental Expenditure                                           Spending Round 2019 Departmental Expenditure                                             Total Departmental Expenditure                                                                              (planned)
Notes
1 Total Departmental Expenditure in this figure is defined as expenditure falling under the Ministry of Justice’s (the Ministry’s) departmental expenditure limits                                                            Resource
    (DEL), both relating to Resource (RDEL) and Capital (CDEL).                                                                                                                                                               Switched
2       Figures have been adjusted to allow for depreciation to reflect presentation of figures in the Spending Review.
                                                                                                                                                                                                                              Capital
3       The 2019 Spending Round increased the Ministry’s RDEL spending by £2 billion compared with the 2015 Spending Review. CDEL was not revised.
                                                                                                                                                                                                                          Source: National Audit Office analysis of Ministry of Justice main and
Source: National Audit Office analysis of Ministry of Justice Annual Report and Accounts 2017-18 and Ministry of Justice’s settlement at the Spending Review 2015                                                         supplementary estimates

    a bar chart showing Total Departmental Expenditure compared with the Spending Review estimate. Then another bar chart showing Capital expenditure switched to resource expenditure
OVERVIEW                                                                                                                                                                             D E PA R T M E N TA L O V E R V I E W 2 019 [ M o J ]

– The       Ministr y is facing a range of cost pressures
                                         Maintenance backlog
 The Ministry has had to request                                                                     Demand for legal aid
 increasingly large amounts              The Ministry has calculated that there is a
                                                                                                     The Legal Aid Sentencing and Punishment of Offenders Act 2012 introduced reforms to
                                         £900 million backlog of major works to
 of additional funding over the past                                                                 reduce spending on legal aid by limiting the areas of law for which legal aid is available,
                                         improve the fabric of its prison estate. The
 three years                                                                                         and changing eligibility for legal aid support. Between 2010-11 and 2017-18 spend on
                                         Ministry is planning to spend £433 million
                                                                                                     legal aid had fallen by nearly £1 billion (35%) in real terms to £1.62 billion. The Ministry was
Due to unforeseen cost pressures, the    on maintenance in 2019-20.
                                                                                                     successfully challenged through judicial reviews in 2016 and 2017, forcing it to widen the
Ministry has had to request increases    £ million
                                                                                                     scope of legal aid funding. After a 10-year decline, demand for legal aid increased, resulting
on its initial budget allocations from   1,000
                                                                                                     in the Ministry requesting an additional £136 million funding in 2018-19 to cover the shortfall.
HM Treasury.
                                           900

                                           800
Addtional funding              £1,165m                                                               Judicial pensions
requested                                  700
                                                                                                     The Ministry has been challenged several times over the pension rights of the judiciary.
                                           600                                                       In 2018, two key rulings have resulted in additional financial liabilities of £531 million to be
                                                                                                     met by the Judicial Pension Scheme, and £66 million to be met by the Ministry.
                                           500
                                                                900
                                                                                                                                                                                                                                             9
                                           400
                                                                                        150          Overcharging of fees: loss of future income and unexpected cost of fee refunds
                                           300
                                                                                                     The Ministry’s income from fees has reduced since 2017. The Supreme Court found that charging
                                           200                                          176
                                                                                                     employment tribunal fees was unlawful. There were other fees that were set above the cost of
                                           100                                                       providing the service or incorrectly charged, which have now been reduced.
                                                                                        107
                    £266m
                    52.2%                      0
                                                            Backlog                   2019-20        The Ministry has had to repay these fees. It has made a financial provision of £165 million
                                                                                  planned spending   to cover repayments relating to all of these schemes, of which £29 million has been repaid
   £99m
                                              Additional committed funding                           to date.
                                              Facilities management contract spend
                                                                                                     Due to a delay in introducing new probate fees, the Ministry had to request an additional
                                              Other spend                                            £308 million to fund the shortfall.
  2016-17           2017-18    2018-19        Backlog of major works

                                         Note
                                         1   In 2018 The Lord Chief Justice’s report also
                                                                                                     Prison pay
                                             suggested that there was a backlog of urgent
                                                                                                     In November 2016, as a response to increasing levels of violence and security threats in
                                             maintenance work in the courts estate,
                                             but did not quantify the cost of the works.             prisons, the Ministry launched a campaign to recruit an additional 2,500 prison officers.

                                         Source: Letter regarding the Ministry                       In July 2019, the Lord Chancellor and Secretary of State for Justice stated that the Ministry
                                         of Justice main estimate 2019-20 provided
                                         to the Chair, Justice Committee, available at:              had recruited an extra 4,700 prison officers since 2016, and also announced that the 2019 pay
                                         www.parliament.uk/documents/commons-                        rise for prison staff was the highest consolidated increase for more than 10 years.
                                         committees/Justice/020719-Richard-
                                         Heation-MoJ-Main-Estimate%202019-20.pdf,
                                         accessed 4 October 2019

                                         a bar chart showing the maintainance backlog
This strategy is based around the vision of transforming our justice system, as set out by the framework partnership principals:

                Fair                 Humane &                   Accessible             Swift & Efficient               Seamless
            “It was fair –           Responsive            “I could get justice and     “You didn’t waste my         “The different bits
           and it felt fair”                               it wasn’t complicated”        time; your systems         of the system fitted
PA R T [ 0 1 ]                   “You understood; you                                                                                                                                                                                                                                                            D E PA R T M E N TA L O V E R V I E W 2 019 [ M o J ]
                                treated me properly; you                                      worked”              together well for me”
                                        listened”

– Ser vices                                  under strain                                                                                                                                                                                                                                                                                                     1/4
               Just                                Accessible                                         Proportionate
             Purpose                  Humanity                   Openness                               Together

  – Courts
   We are in the middle of a programme to invest over £1billon in transforming the courts and tribunal service, making the justice
   system easier to access, convenient to use and more efficient to run.
   This programme of reform, led in partnership by HMCTS and the judiciary, will:                                                           But complexity of cases is increasing                                                                         The Ministry is experiencing difficulties maintaining a
   •     open up new ways to access justice that are more straightforward and convenient
   •     improve processes so they are simpler and available digitally, taking procedures out of the costly and inconvenient courtroom if
                                                                                                                                                                                                                                                          full complement of judiciary. Since 2014‑15, unfilled
    In they
        2018,don’t needHM       Courts
                         to be done there         & Tribunals Service handled 4.4 million                                                   Demand on the Crown Court system will be greater in                                                           vacancies have become a regular occurrence at
   •   close underused and inappropriate court buildings and reinvest that money elsewhere, and
   •courts         and
       move gradually         tribunal
                        to a smaller, centralisedcases.
                                                 workforce withAn    increase
                                                               new skills and technology of   0.4themillion
                                                                                         to improve                (11%)
                                                                                                    quality, consistency and                complex cases that have longer total hearing times.                                                           the High Court and there were 14 (out of 110)
       efficiency of the service we provide.
    since 2015.                                                                                                                             Sexual offences and drug offences, both of which are more                                                     High Court vacancies as at September 2018.
       Criminal Courts                  Civil Courts                      Tribunals                            Family Courts
                                                                                                                                            complex, increased their case share from 20.4% to 26.7%
                                                                                                                                            between 2010 and 2016.                                                                                        This situation may worsen as judges retire. Half the
       1,500,000                        2,000,000                         480,000                              260,000
       cases per year                   cases per year                    cases per year                       cases per year                                                                                                                             judiciary are over 60 years of age, whereas only 5%
   Source: HM Courts & Tribunals Service Annual Report and Accounts 2018-19
                                                                                                                                            Only a third of cases go ahead as planned in the Crown Court                                                  are under 40 years old.
                                                                                                                                                                                                                                                                                                                                                    Judges
        A justice system designed in another age, not by or for the people and organisations we now serve.
                                                                                                                                            Percentage of Crown Court trials that were effective, vacated,
        Paper based systems & poor IT infrastructure, which drives over-reliance on physical hearings to move
                                                                                                                                            cracked and ineffective, 2013 to 2018 (%)
  Although         the overall number of cases going through
     cases forward. The result is to sink scarce resources into crumbling estate and manual processing instead
     of good services.

  theArcane
     better dealt withhas
        courts                increased, the number of criminal cases
             processes that are hard to administer & even harder to navigate. Court is used to solve issues
                       elsewhere.
                                                                                                                                            100
                                                                                                                                                                                                                                                                               50%                                              5%
  is reducing
     Resource  and time  allocation does not reflect the work being done – simple things can take a lot of time.                             90

                                                                                                                                             80
                                                                                                                                                                                                                                                           Over 60 years old                                             Under 40 years old
Number of cases                                                                                                                              70                                                                                                                                                                                                                          10
2,000,000                                                                                                                                    60
   14
                                                                                                                                             50
                                                                                                                                                                                                                                                     The number of magistrates and judges has reduced
                                                                                                                                             40
                                                                                                                                                                                                                                                     since 2014
                                                                                                                                             30                                                                                                       Magistrates headcount                                                 Judges full-time equivalent
1,500,000
                                                                                                                                             20                                                                                                       25,000                                                                                              2,000
                                                                                                                                             10
                                                                                                                                                                                                                                                      20,000
                                                                                                                                              0                                                                                                                                                                                                           1,500
1,000,000                                                                                                                                           2013          2014        2015           2016             2017              2018
                                                                                                                                                                                                                                                      15,000
                                                                                                                                               Effective trials       Vacated trials                                                                                                                                                                      1,000
                                                                                                                                                                                                                                                      10,000
                                                                                                                                               Cracked trials         Ineffective trials
                                                                                                                                                                                                                                                                                                                                                          500
                                                                                                                                            Source: National Audit Office analysis of HMCTS criminal court statistics                                   5,000
   500,000

                                                                                                                                                                                                                                                               0                                                                                          0
                                                                                                                                                                                                                                                                         Apr            Apr           Apr            Apr           Apr       Apr
                                                                                                                                              Each year since 2013, approximately two thirds of all trials                                                              2014           2015          2016           2017          2018      2019
                                                                                                                                              listed in the Crown Court have not gone ahead as planned,                                                     Magistrates
                 0
                                                                                                                                              around half of these were due to the case being vacated,
                               2015                        2016                           2017                            2018                                                                                                                              Salaried judges
                                                                                                                                              which is where it becomes clear in advance that the case
       Criminal Courts                          Civil Courts                          Tribunals                   Family Courts                                                                                                                             Fee-paid judges
                                                                                                                                              is unlikely to go ahead as scheduled, and it is removed
Sources: HM Courts & Tribunal Service (HMCTS) Criminal Courts statistics                                                                                                                                                                              Source: Judicial diversity statistics, 2019, Table 3
                                                                                                                                              from the list. 10% of cases were ineffective and did not go
(quarterly), HMCTS Civil Courts statistics (quarterly), HMCTS Family Court
statistics (quarterly), HMCTS Tribunal Statistics (quarterly)                                                                                 ahead due to a failing of the defence, prosecution or court.
A bar chart showing that Although the overall number of cases going through the courts has increased, the number of criminal cases is reducing. Then another bar chart showing Only a third of cases go ahead as planned in the Crown Court. Thirdly, a line chart showing Only a third of cases go ahead as planned in the Crown Court
PA R T [ 0 1 ]                                                                                                                                                                                                                                     D E PA R T M E N TA L O V E R V I E W 2 019 [ M o J ]

       – Ser vices                         under strain                                                                                                                                                                                                                                             2 /4
         – Prisons
                                                             Prison performance                                   In 2018-19 the Chief Inspector                                                                                  Safety is still a major problem. Levels of
           In 2019, 14% of prisons                                                                                of Prisons issued three urgent               Self-harm incidents and prisoner-on-
                                                                                                                                                                                                                                  violence had increased in more than half
           were rated as having
           performance of serious
                                                           14%                                                    notifications, in HMPs Exeter,               prisoner assaults were the measures
                                                                                                                                                               in which prisons performed most
                                                                                                                                                                                                                                  the prisons inspected by HM Inspectorate
                                                                                                                  Bedford and Birmingham,                                                                                         of Prisons in 2018‑19. Safety in 22 of the
           concern by HM Prison                                                                                   because he had...                            poorly overall – HM Prison & Probation
                                                                                                                                                                                                                                  28 local and training prisons inspected in
           & Probation Service,                                                                                                                                Service rated 86% of prisons as having
                                                                                                                                                                                                                                  2018‑19 was considered ‘not sufficiently
           the highest proportion                                                                                          ...significant concerns with        performance of concern or serious
                                                                                                                                                                                                                                  good’ or ‘poor’.
           since ratings began.                                 Serious concern                                           regard to the treatment and          concern for these measures.
                                                                                                                             conditions of prisoners”.                                                                                Safety in local and training prisons
                                                                                                                                                                 Rating measures
                                                                                                                                                                                                                                      22 of the 28
                                                                                                                                                                86%
       Annual prison performance ratings from 2014-15 to 2018-19
        Percentage
                                                                                                                                                                                                       Concern
        80                                                                                                                                                                                             Serious concern                                                                                            11

                                                                                                                                                                                                                                                        Not sufficiently good
        70                                                                                                                                                                                                                                              Poor
                                                                67
                                65
        60

        50                                                                                                                                                   Incidents of self-harm and assaults in the 12 months ending September, 2013 to 2019
                                                                                                 50                                                50
                                                                                                                                                             Number of incidents
        40                                                                                                                    42                             70,000

                                                                                           34                            33                                  60,000
        30                                                                                                                                                                                                                                                                             61,461

                                                                                                                                                             50,000                                                                                                53,076
                                                                                                                                              24
        20
                          21                               21
                                                                                                                                                             40,000                                                                            43,105
                                                                                                                                         14                                                                                  38,270
        10                            12                                                                            13             12                   13   30,000                                                                                                         33,829              33,222
                                                                                                                                                                                                           30,817
                     3                                                 7              8                 8                                                                                                                                               28,233
                                                     5                                                                                                       20,000                      24,761                                       25,094
                                                                                                                                                                       23,240
          0
                                                                                                                                                                                                                    19,054
                           2014-15                         2015-16                          2016-17                      2017-18              2018-19        10,000                               15,886
                                                                                                                                                                                14,207
              Serious concerns                    Concerns                 Acceptable                 Exceptional
                                                                                                                                                                   0
       Note
                                                                                                                                                                        Sep 2013          Sep 2014          Sep 2015          Sep 2016         Sep 2017             Sep 2018            Sep 2019
       1 Direct comparisons cannot be made to performance ratings in previous years as a new prison framework was
           introduced in 2018-19 to assess prison performance.                                                                                                   Self-harm incidents              Assaults incidents
       Source: National Audit Office analysis of HM Prison & Probation Service data                                                                          Source: National Audit Office analysis of Safety in Custody statistics, 2013 to 2018

A bar chart showing Annual prison performance ratings from 2014-15 to 2018-19
. Another bar chart showing Incidents of self-harm and assaults in the 12 months ending September, 2013 to 2019
PA R T [ 0 1 ]                                                                                                                                                                                                                                       D E PA R T M E N TA L O V E R V I E W 2 019 [ M o J ]

– Ser vices under strain                                                                                                                                                                                                                                                                        3/4
  – Prisons continued
   In his 2019 Annual Report, the Chief Inspector of Prisons considered that “staff shortages                                             The ‘Ten Prisons Project’ was announced in August 2018. It invested £10 million in
   have been so acute that risks to both prisoners and staff were often severe, and levels of all                                         targeted extra intervention and support in 10 prisons to allow the Ministry to assess those
   types of violence had soared”. The Chief Inspector noted that there had been efforts to recruit                                        initiatives which made the greatest contribution to tackling prison violence.
   and train new prison officers, but that many prisons still lacked a fully experienced workforce.
                                                                                                                                          A review of the project in August 2019 found that:
   HM Inspectorate of Prisons found many inexperienced officers without the confidence to
   challenge and motivate prisoners in their care.

       Between March 2018 and                            In March 2019, 50% of prison                                                         The rate of assaults had fallen                                                             The percentage of positive results
                                                                                                                                                                                                                                                                                                             12
       March 2019, the number of prison                  officers had five of more years’                                                     by 16%, from 42.9 to 36.1 per                                                               from random drug tests had dropped
       officers increased by 7.6% (1,592)                experience, compared with 94%                                                        1,000 prisoners between June/                                                               from 26.5% to 13.4% between
       from 21,038 to 22,630.                            in March 2014.                                                                       August 2018 and April/June 2019                                                             August 2018 and March 2019.

   The proportion of prisoners over 50 years old                                                       Change in prison population by age category since 2002,                                                                               Age profile of prisoners,
                                                        Age profile of prisoners
   has increased from 7% to 16% since March                                                            England and Wales                                                                                                                     March 2019, England and Wales
   2002. Older prisoners can have additional
   care needs but a joint report by HM
                                                                        16%                            Prison population aged 50+ rose the most relative to 2002                                                                             Age       Number                      Percentage
                                                                                                       Percentage (%)                                                                                                                       15–17             645                              1%
   Inspectorate of Prisons and the Care Quality                                                        +200
                                                                                                                                                                                                                          50+                18–20         4,243                               5%
   Commission on social care in prisons found:
   •     gaps in the provision of services for
                                                             7%                                         +150
                                                                                                                                                                                                                                             21–24         9,834                              12%
                                                                                                          +10
         older prisoners;                                                                                                                                                                                                                    25–29        14,902                              18%
                                                                                                                                                                                                                          40–49
                                                                                                         +50
   •     wide variations across the prison                                                                                                                                                                                30–39              30–39        25,218                             30%

         estate; and                                                                                         0
                                                                                                                                                                                                                          21–29              40–49        14,862                              18%
                                                                                                          -50                                                                                                             15–20
   •     little evidence that prisons were                                                                                                                                                                                                   50–59         8,616                              10%

         adequately prepared for the continued                                     SINCE
                                                                                                        -100
                                                                                                                                                                                                                                             60+                                               6%
                                                                                                                                                                                                                                                           4,943
         growth in the elderly prison population.             Over 50 years        MAR                            2002             2005             2008             2011             2014              2017
                                                                                                                                                                                                                                             Total       83,263
                                                                                   2002                Source: House of Commons, briefing paper, UK Prison Population Statistics, July 2019.
                                                                                                       Available at: https://researchbriefings.files.parliament.uk/documents/SN04334/SN04334.pdf

                                                                                           A line chart showing Change in prison population by age category since 2002, E ngland and Wales, plus a bar chart showing Age profile of prisoners,
                                                                                           March 2019, England and Wales
PA R T [ 0 1 ]                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          D E PA R T M E N TA L O V E R V I E W 2 019 [ M o J ]

 – Ser vices under strain                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        4/4
   – Prisons continued Improving the prison estate (February 2020) reported that the Ministry may need new prison places from between October 2022 and June 2023. based on
                                                                    planned recruitment of 20,000 police officers. In august 2019, it announced plans to build a further 10,000 prison places and has not yet announced a timetable.
     Almost 60% of prison
     establishments (69 out                                         The Ministry of Justice’s (the Ministry’s) modelling of potential future police charging scenarios to understand
                                                                                                                                                                    1
     of 117) were classified                                        demand for prison places, against the forecast maximum operational capacity of the estate
     as overcrowded
                                                                    HM Prison & Probation Service (HMPPS) may need new prison places from between October 2022 and June 2023
     in August 2019.
     These prisons held                                              Forecast prison population (000)

     8,000 more prisoners                                           100

     than the normal                                                   98
     accommodation
                                                                       96
     levels expected.                                                                                                                                                                                                          October 2022 to June 2023
                                                                       94
                                                                                                                                                                                                                               Period in which demand for
                                                                                                                                                                                                                               prison places may exceed supply
                                                                       92

                                                                       90
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       13

                                                                       88

                                                                       86

                                                                       84

                                                                       82

                                                                       80
                                                                                                                                                                                          Feb-2021
                                                                                                                                                                                                     May-2021
                                                                                                                                                                                                                Aug-2021
                                                                                                                                                                                                                           Nov-2021

                                                                                                                                                                                                                                                                       Nov-2022
                                                                                                                                                                                                                                      Feb-2022
                                                                                                                                                                                                                                                 May-2022
                                                                                                                                                                                                                                                            Aug-2022

                                                                                                                                                                                                                                                                                                                                         May-2024
                                                                                                                                                                                                                                                                                                                                                    Aug-2024
                                                                                                                                                                                                                                                                                  Feb-2023
                                                                                                                                                                                                                                                                                             May-2023
                                                                                                                                                                                                                                                                                                        Aug-2023
                                                                                                                                                                                                                                                                                                                   Nov-2023

                                                                                                                                                                                                                                                                                                                                                               Nov-2024

                                                                                                                                                                                                                                                                                                                                                                                                                                                                             May-2027
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Aug-2027
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Nov-2027
                                                                                                                                                                                                                                                                                                                              Feb-2024

                                                                                                                                                                                                                                                                                                                                                                          Feb-2025
                                                                                                                                                                                                                                                                                                                                                                                     May-2025
                                                                                                                        Aug-2019
                                                                                                                                   Nov-2019
                                                                                                                                              Feb-2020
                                                                                                                                                         May-2020
                                                                                                                                                                    Aug-2020
                                                                                                                                                                               Nov-2020

                                                                                                                                                                                                                                                                                                                                                                                                Aug-2025
                                                                                                                                                                                                                                                                                                                                                                                                           Nov-2025
                                                                                                                                                                                                                                                                                                                                                                                                                      Feb-2026
                                                                                                                                                                                                                                                                                                                                                                                                                                 May-2026
                                                                                                                                                                                                                                                                                                                                                                                                                                            Aug-2026
                                                                                                                                                                                                                                                                                                                                                                                                                                                       Nov-2026
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Feb-2027

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Feb-2028

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               Nov-2028

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Feb-2030
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     May-2029

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Nov-2029
                                                                                                  Feb-2019

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Aug-2029
                                                                                       Nov-2018

                                                                                                             May-2019

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         May-2028
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Aug-2028

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Feb-2029
                                                                            Aug-2018

                                                                            High scenario                                                Central scenario                                                       Low scenario                                               Operational capacity                                                            Baseline population

                                                                   Notes
                                                                   1   HMPPS’s forecast maximum operational capacity assumptions include accommodation                                                                                                                                                                                          4              The Ministry’s model assumes that police recruitment commenced in September 2019 and
                                                                       coming out of use for planned maintenance projects, its assumptions around the onboarding                                                                                                                                                                                               that new officers would be recruited in annual cohorts over three years: 30% in the first year;
                                                                       of new prisons, prison constructions approved by HM Treasury and projected losses of 500                                                                                                                                                                                                40% in the second year; and 30% in the third year.
                                                                       places per year due to deterioration in the estate. It does not reflect new places from the                                                                                                                                                                              5              HMPPS’s population baseline is what it would expect to occur without the recruitment of an
                                                                       government’s recent commitment to create an additional 10,000 prison places.                                                                                                                                                                                                            additional 20,000 police officers. This forecast assumes a 50% probability that the prison
                                                                   2        HMPPS’s forecast maximum operational capacity does not include its operational ‘buffer’                                                                                                                                                                                            population will be higher than this level.
                                                                            comprising 1,500 places reserved to absorb short-term increases in the prison population                                                                                                                                                                            6              HMPPS modelled a range of scenarios for the impact of police recruitment. These assume
                                                                            and facilitate maintenance work.                                                                                                                                                                                                                                                   low, central and high rates of police charges and with the existing mix of criminal offences
                                                                   3        This figure represents the results of the Ministry’s analysis carried out on behalf of HMPPS                                                                                                                                                                                       brought to charge.
                                                                            in September 2019 to inform operational planning. We did not audit the Ministry’s analysis.
                                                                                                                                                                                                                                                                                                                                                Source: National Audit Office analysis of Ministry of Justice and HM Prison & Probation Service data

A line chart showing The Ministry of Justice’s (the Ministry’s) modelling of potential future police charging scenarios to understanddemand for prison places, against the forecast maximum operational capacity of the estate1
PA R T [ 0 2 ]                                                                                                                                                          D E PA R T M E N TA L O V E R V I E W 2 019 [ M o J ]

– Financial             and operational sustainabilit y depends on the successful deliver y of reforms                                                                                                             1/3
  – Courts
In 2016, HM Courts & Tribunals Service (HMCTS) launched
an ambitious portfolio of reforms. It aimed to modernise the       Progress with the reforms
justice system, reduce complexity and provide new ways for
people to engage by introducing new technology, moving
activity out of courtrooms and introducing digital channels for
people to access services. The Ministry expects the reform                                     People can now access services, such as divorce and probate, through simpler
programme to reduce the annual running costs of the courts                                     online routes.
and tribunals service by £244 million from 2024-25 onwards.
Savings will be made by reducing property and staff costs,
and increasing judicial efficiency.
                                                                                               Not all planned services have been delivered. HMCTS fully completed 78% of
                                                                                               planned milestones for the second stage of reform.

                                                                                                                                                                                                                                14
    Transforming courts and tribunals:
    progress update (September 2019)
                                                                                               Stakeholders surveyed by HMCTS remained concerned with its transparency
                                                                                               and openness.
       This follow-up report to Early progress in
       transforming courts and tribunals (May 2018) found
       that, around halfway through its reform programme,
       HMCTS is still behind schedule and has had to scale
                                                                                               HMCTS has reduced the scope of the reforms by cancelling two projects and has
       back its ambitions and lower its forecast of future
                                                                                               extended the timetable by a year to 2023.
       savings. The timescale and scope remain ambitious
       and HMCTS must manage the tension in delivering
       at pace while not risking damage to services.

       HMCTS has remained on track with plans to reduce                                        Expected savings from the reforms have decreased. HMCTS now expects to save
       the size of its estate so far. However, future reductions                               £244 million annually from 2024-25, down from £265 million.
       will be far more challenging as they depend on
       successfully delivering other reform projects to
       reduce the demand for physical court space.
                                                                                               Overall portfolio costs have reduced by £58 million following the scope changes.
                                                                                               HMCTS is keeping within its allocated budget.
PA R T [ 0 2 ]                                                                                                                                                                                                                                    D E PA R T M E N TA L O V E R V I E W 2 019 [ M o J ]

– Financial and operational                                     sustainabilit y depends on the successful deliver y of reforms                                                                                                                                                              2 /3
  – Courts continued

   Reforming the cour t and tribunal est ate

   HMCTS has closed 127 courts and            The HM Courts & Tribunals Service (HMCTS)
                                                                                                                                                                             HMCTS currently forecasts that it will close a further 77 courts and tribunals.
   tribunals in England and Wales since                                                                                                                                      It expects these to come later than previously planned due to delays elsewhere in
                                              estate in England and Wales, as at March 2019
   the start of its estates reform in 2015,                                                                                                                                  the programme and a lack of evidence of reductions in demand. It has committed
                                              There are currently 341 active courts and tribunals in the estate

   with reported sales proceeds of                Site active
                                                                                                                                                                             to not closing further courts and tribunals until it has this evidence.

   £124 million.                                  Site active – due to close
                                                  Site closed
                                                                                                                                                                             HM Courts & Tribunals Service (HMCTS) expects to complete its
                                                                                                                                                                             programme of closures in 2025-26
                                                                                                                                                                             Number of properties planned to close
                                                                                                                                                                             60

                                                                                                                                                                                                   55
                                                                                                                                                                             50
                                                                                                                                                                                                                                                                                                          15

                                                                                                                                                                             40

                                                                                                                                                                             30
                                                                                                                                                                                     31

                                                                                                                                                                             20                                                                    24

                                                                                                                                                                                                                      17
                                                                                                                                                                             10
                                                                                                                                                                                                                                    11
                                                                                                                                                                                                                 10                                                  9
                                                                                                                                                                                                         8                                                                             2
                                                                                                                                                                                          6                                     0             0                0                 0
                                                                                                                                                                              0
                                                                                                                                                                                    2019-20       2020-21       2021-22       2022-23       2023-24           2024-25          2025-26
                                                                                                                         London region                                            Previous plan
                                                                                                                                                                                  Current plan
                                                                                                                                                                             Note
                                                                                                                                                                             1 Under the previous plan, HMCTS expected to close 96 further sites between 2019-20 and 2021-22.
                                                                                                                                                                                 Its current plan shows an expected 77 closures between 2019-20 and 2025-26.

                                              Notes                                                                                                                          Source: National Audit Office analysis of HM Courts & Tribunals Service data
                                              1 The map includes all courts and tribunals in the HMCTS estate in the scope of the estates reform programme.
                                                  It does not include administrative sites such as offices, land held for development or services which only exist online.
                                                  It includes six sites closed before 2015.
                                              2   There are five closed sites and one site, which is active but due to close, which do not have a valid postcode.
                                                  These six sites are not marked on the map but are included in the totals given.

                                              Source: National Audit Office analysis of HM Courts & Tribunals Service’s estates data
PA R T [ 0 2 ]                                                                                                                                                                                                         D E PA R T M E N TA L O V E R V I E W 2 019 [ M o J ]

– Financial and operational                               sustainabilit y depends on the successful deliver y of reforms                                                                                                                                            3/3
  – Probation and prisons
In 2013, the Ministry launched Transforming Rehabilitation,      Following Working Links (the parent company to three CRCs)
a major reform of probation services. It dissolved               going into administration in February 2019, the Secretary of                                                        On 16 May 2019, the Ministry announced a
                                                                                                                                                                                                                                           16
35 self‑governing probation trusts and created                   State directed the Ministry to take on the financial liabilities of                                                 new model for probation services in England         MAY
21 Community Rehabilitation Companies (CRCs) and                 its sub-contractors for frontline probation services delivered                                                      and Wales. The NPS will be responsible
                                                                                                                                                                                                                                         2019
a public sector National Probation Service (NPS).                prior to the administration. Payments will be made in the                                                           for all offenders on a community sentence
                                                                 financial year 2019-20.                                                                                             or licence. Private and voluntary sector
                                                                                                                                                                                     organisations will deliver interventions
   Transforming Rehabilit ation:                                 The service being delivered was falling short of expectations                                                       and rehabilitative services.
   progress review                                                                                                                                                                   The private and voluntary sectors         National
                                                                                                                                                                                                                               Probation
                                                                                                                                                                                                                                                              Private and
                                                                                                                                                                                                                                                            voluntary sector
                                                                                                                                                                                                                                Service                      organisations
                                                                                                                                                                                     will also have a role in supporting
                                                                 HM Inspectorate of Probation’s overall assessment
      Transforming Rehabilitation: progress                                                                                                                                          the NPS to identify and deliver                     Probation
                                                                 of National Probation Service regions and                                                                                                                                services

      review (March 2019) reported that the Ministry has                                                                                                                             wider innovation. The Ministry is
                                                                 Community Rehabilitation Companies’
      not achieved the wider objectives of its reforms.                                                                                                                              currently finalising its proposals        Offenders
                                                                                                                                                                                                                                                               Ministry

                                                                 performance, December 2016 to March 2018
                                                                                                                                                                                                                                                               of Justice

      There had been:                                                                                                                                                                and intends to introduce its new
                                                                  The performance of the National Probation Service has been assessed more positively than that of
                                                                  Community Rehabilitation Companies                                                                                 model from spring 2021.                                                                   16
      •      patchy third-sector involvement with CRCs;
                                                                                       National Probation Service                       Community Rehabilitation Companies

                                                                  Number of assessments
      •      limited innovation and a lack of progress
                                                                 14                                                                                                                   The Prison E states Transformation Programme aimed
             transforming probation services;
                                                                 12
                                                                                  1
                                                                                                 2
                                                                                                                                                                                      to create 10,0 0 0 new prison places by 2020 to
                                                                                                                                                                                      replace old unsuitable accommodation:
      •      significant increases in the number of people       10
                                                                                  2
                                                                                                 1                                                                         5

             being recalled to prison; and                                                                                                                                           Activit y                         Progress
                                                                   8                                                                               9        9
                                                                                                                                                                           1

      •      ineffective services to support transition from       6
                                                                                                                13                                                                   Building new prisons to           The Ministry expects to
             prison to the community.
                                                                                  10             10
                                                                                                                                                                                     meet the government’s             create 3,566 new prison
                                                                   4
                                                                                                                                                                           7         pledge to create 10,000 new       places by 2023 with new
      The report concluded that: “the Ministry set itself
                                                                                                                                                            2                        prison places to replace old      prisons in Wellingborough and
                                                                   2                                                                               4
                                                                                                                                                                                     unsuitable accommodation.         Glen Parva and a new block in
      up to fail in how it approached the Transforming                                                                                                      2
                                                                                                                                                                                                                       HMP Stocken.
                                                                   0
      Rehabilitation reforms. Its rushed implementation                   Protecting          Reducing      Abiding by                     Protecting    Reducing      Abiding by
                                                                                                                                                                                                                       Sale of the former
                                                                          the public         reoffending   the sentence                    the public   reoffending   the sentence
      introduced significant risks that its chosen                                                                          Theme                                                                                      HMP Holloway site was
      commercial approach left it badly placed to manage.              Negative
                                                                                                                                                                                                                       completed in March 2019
                                                                                                                                                                                                                       generating proceeds of
      Although the number of reoffenders has reduced,                  Neutral
                                                                       Positive                                                                                                                                        £81.5 million.
      the average number of reoffences they commit has
                                                                  Source: National Audit Office analysis of HM Inspectorate of Probation reports
      increased by 22% between 2011 and March 2017.                                                                                                                                  Simplifying and organising        The Ministry has said that
      Transforming Rehabilitation has achieved poor                                                                                                                                  the estate to better              the necessary changes to
                                                                                                                                                                                     meet the needs of the             adopt the three new operating
      value for money for the taxpayer.”                                                     In July 2018, the Ministry announced that it
                                                                           JUL                                                                                                       prison population.                models for prisons: reception;
                                                                                             would terminate the contracts with the CRCs                                                                               training; and resettlement
                                                                           2018                                                                                                                                        will be complete by 2023.
                                                                                             14 months early, in December 2020.
PA R T [ 0 3 ]                                                                                                                                                        D E PA R T M E N TA L O V E R V I E W 2 019 [ M o J ]

– What           to look out for

  01 Royal Commission             02 Impact of                  03 Probation reforms              04 Court reform                  05 Secure schools               06 The Parole Board
                                       increasing demand
    The Queen’s speech in           In recent years, the volume    The restructuring of              Over the past year, use          Plans to create secure          The Parole Board was
    December 2019 included          of criminal cases going        probation services, which         of online services such          schools as an education-        reviewed by the Ministry
    plans to establish a new        to court has decreased.        is planned to be complete         as divorce, probate and          focused alternative to youth    after the release of
    Royal Commission to             However, recent policy         by 2021, will see the             civil money claims has           custodial provision for         John Worboys, and revised
    ‘review and improve the         announcements such as          National Probation Service        increased and other              children were announced in      rules were introduced
    efficiency and effectiveness    increasing police numbers      taking responsibility for         services such as appeals         2016 after the Taylor Review    on 22 July 2019. These
    of the criminal justice         by 20,000 over the next        supervising all offenders         against benefit decisions        called for fundamental          apply to all parole cases
    process’. The Government        three years, strengthening     across 12 new regions.            and TV Licence/DVLA              changes to the youth            referred to the Parole
    also plans a Commission         stop and search powers         As well as managing               prosecutions are being           custody system. The first       Board on or after that date.
    on the relationship between     and new sentencing laws        the risk of transitioning         made available online.           secure school is scheduled      These rules introduced a
    the government, Parliament      to ensure the most serious     from the current regional         Alongside this, HMCTS            to open in autumn 2020 on       number of changes that
    and the courts.                 violent offenders serve        structure to a different          will complete its trials to      the site of Medway Secure       aim to improve the parole                               17
                                    longer in custody could        one while maintaining a           test video technology that       Training Centre in Kent and     system, including a new
                                    increase demand for court      critical service, the Ministry    enables remand hearings to       will be run by an academy       reconsideration mechanism,
                                    time and prison places.        will need to ensure it has        be held outside the court.       trust, Oasis Charitable         which allows parties to the
                                                                   sufficient qualified probation                                     Trust, which is responsible     case to challenge a parole
                                    In acknowledgement of          officers to work within the       Future court closures            for 52 academies                decision. Members of the
                                    this, the government has       new system and that they          depend on the extent             across England.                 public can also now request
                                    committed £2.5 billion to      have the right skills to work     to which HMCTS can                                               a summary of any Parole
                                    provide 10,000 additional      through the voluntary and         reduce demand by                                                 Board decision made on
                                    prison places by the mid-      private sectors to deliver        moving hearings out                                              or after 22 May 2018, and
                                    2020s. Given the limited       interventions. Given the          of court and improving                                           victims registered with the
                                    progress made against          financial pressure faced          efficiency. It expects to                                        Victim Contact Scheme
                                    the 2016 commitment to         by the existing Community         start consultation on further                                    can request a summary
                                    deliver 10,000 new-for-old     Rehabilitation Companies,         court closures in 2020.                                          of an upcoming decision.
                                    places by 2020, achieving      the Ministry will also need                                                                        The Parole Board is also
                                    this target presents a         to manage closely the                                                                              the subject of an ongoing
                                    significant challenge.         risks of these providers                                                                           Tailored Review that will
                                                                   withdrawing services                                                                               examine the status and
                                                                   or failing outright in the                                                                         function of the Parole
                                                                   run‑up to the termination                                                                          Board. The review is due
                                                                   of their contracts.                                                                                to publish in spring 2020.
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