MIDDLE EAST REAL ESTATE PREDICTIONS: DUBAI - 2021 #REALESTATEPREDICTIONS - DELOITTE

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MIDDLE EAST REAL ESTATE PREDICTIONS: DUBAI - 2021 #REALESTATEPREDICTIONS - DELOITTE
Middle East Real Estate
Predictions: Dubai
2021
#RealEstatePredictions
MIDDLE EAST REAL ESTATE PREDICTIONS: DUBAI - 2021 #REALESTATEPREDICTIONS - DELOITTE
MIDDLE EAST REAL ESTATE PREDICTIONS: DUBAI - 2021 #REALESTATEPREDICTIONS - DELOITTE
Middle East Real Estate Predictions: Dubai| 2021

Contents
   Executive summary                                                                               4

   Dubai real estate market performance

   Hospitality market                                                                              8

   Residential market                                                                            10

   Office market                                                                                 12

   Retail market                                                                                 14

   Industrial and logistics market                                                               15

   Emerging trends

   Cash flow management and lending considerations                                               18

   Residential market demand and affordability                                                   20

   Changing role of the office                                                                   22

   E-commerce boost to logistics sector                                                          24

   Key contacts                                                                                  26

                                                                                                    3
MIDDLE EAST REAL ESTATE PREDICTIONS: DUBAI - 2021 #REALESTATEPREDICTIONS - DELOITTE
Middle East Real Estate Predictions: Dubai| 2021

Executive summary
Dubai real estate market performance

COVID-19 has caused significant disruption across all real estate sectors in 2020 with owners and occupiers having to make
necessary adjustments to business operations in response to the statutory restrictions on capacity and mobility. It remains unknown
whether the pandemic will result in structural shifts for different use classes. However, with the COVID-19 vaccine available, the
planned Expo starting in October and the 50th National Day in December there is an opportunity to showcase Dubai during 2021, in
a post-COVID-19 world to both visitors and residents.

                                  Hospitality
                                  The year to date (YTD) September 2020 occupancy for Dubai hotels averaged 45% in comparison to
                                  73% for the same period in 2019, while the average daily rate (ADR) over this period has declined by
                                  12% year-on-year to AED 455.

                                  Residential
                                  Average sales prices for residential properties in Dubai declined by approximately 7% between Q3
                                  2019 and Q3 2020. Average rents have also declined by approximately 10% over the same period.

                                  Offices
                                  Office rents registered an average decline of 8% as of Q3 2020 compared to 2019. The impact
                                  of COVID-19 on business performance is expected to be the primary driver for changes in office
                                  spatial needs.

                                  Retail
                                  The reduction in international visitors due to COVID-19 travel restrictions impacted footfall and
                                  spending at bricks and mortar stores. The Economist Intelligence Unit (EIU) estimates that the
                                  total UAE retail sales volume will contract by approximately 10.3% in 2020, with sales expected to
                                  increase by an average of 2.6% a year until 2024.

                                  Industrial and logistics
                                  The expanding adoption of the e-commerce industry, mainly due to mobility restrictions, has
                                  proven beneficial for the logistics sector in 2020, generally with increasing demand for warehouse
                                  space in Dubai.

4
MIDDLE EAST REAL ESTATE PREDICTIONS: DUBAI - 2021 #REALESTATEPREDICTIONS - DELOITTE
Middle East Real Estate Predictions: Dubai| 2021

Emerging trends

                  Cash flow management and lending considerations
                  In the short-term, cash management and financing/lender considerations are some of the main
                  priorities across all real estate sectors. Macro-economic and demographic factors as well as
                  related government initiatives are likely to define the shape and pace of recovery for the real estate
                  sectors in 2021.

                  Residential market demand and affordability
                  The pandemic has impacted global investment sentiment and as such capital protection has been
                  the priority for the majority of real estate investors in 2020.

                  Changing role of the office
                  The relative importance of having traditional office space versus remote working is expected to
                  vary by industry. It is possible that companies may gravitate towards a hybrid model, combining
                  the core leased/owned space and additional on-demand flexible offices, while incorporating a
                  higher ratio of work from home policies than pre-COVID-19.

                  E-commerce boost to logistics sector
                  The growth in the e-commerce segment has increased the requirement for storage and fulfilment
                  centres, which is boosting the demand for warehouses.

                                                                                                                              5
MIDDLE EAST REAL ESTATE PREDICTIONS: DUBAI - 2021 #REALESTATEPREDICTIONS - DELOITTE
Middle East Real Estate Predictions: Dubai| 2021

                         Dubai real
                         estate market
                         performance

6                                                   6
Middle East Real Estate Predictions: Dubai| 2021

Hospitality market                            8

Residential market                          10

Office market                               12

Retail market                               14

Industrial and logistics market             15

                                                                        7
Middle East Real Estate Predictions: Dubai| 2021

  Dubai’s hospitality market
  The inflow of tourists to Dubai has been disrupted due to travel restrictions and
  lockdown measures that came into effect from March 2020, which had a direct
  impact on the hospitality sector performance.

  Review of 2020 performance                                                                    Dubai hotel performance percentage change,
  Similar to all major hospitality markets, Dubai’s hospitality                                 January to September 2019 vs January to September 2020
  market has been significantly impacted by the COVID-19
  pandemic, with travel restrictions and lockdowns having                                                  0%
  disrupted the industry in an unprecedented manner.
                                                                                                                        -6.7%
                                                                                             Change (%)

                                                                                                          -10%
  The YTD September 2020 occupancy for Dubai averaged 45%                                                                                                       -12.2%
  compared to 73% for the same period in 2019, while average                                              -20%
  ADR over this period has declined by 12% year-on-year to
  AED 455. This is higher than the majority of the regional and                                           -30%
                                                                                                                                           -30.1%
  international markets, as shown on the following page.                                                                                                                         -39.4%
                                                                                                          -40%
                                                                                                                 Rooms available          Occupancy              ADR             RevPAR
  As shown below, both ADR and occupancy declined
  dramatically after the announcement of the travel restrictions
                                                                                               Source: Business Intelligence and Reporting, Dubai Department of Tourism
  and lockdown measures in March. Meanwhile occupancy                                          and Commerce (DTCM)
  increased marginally in May, around the time of the relaxation
  of measures around mobility and then again in July after
  international flights resumed.

  Dubai hotel market performance, January to September 2020

                   1,000                                                                                                                                                          100%

                              84.4%                     Travel restrictions and                                    Easing of travel restrictions and
                    800                                 lockdown measures                                          resuming international flights                                  80%
                                             77.1%
                             663
ADR/RevPAR (AED)

                                                                                                                                                                                          Occupancy (%)

                    600            560    563                                                                                                                                     60%

                                                  434    458
                    400                                                                                                                             360                  39.5%    40%
                                                            37.5%                                                               329
                                                                                       241                                                            33.7%
                                                                         267                                 276                                                    282
                                                                                         27.7%
                                                                                                                 25.7%
                                                                            23.6%                                                  23.2%
                    200                                        172                                                                                                                20%
                                                                                                                                                          121              111
                                                                                  63         67                     71                    76

                         -                                                                                                                                                        0%
                             January       February        March            April        May                     June              July             August         September

                   ADR                   RevPAR                     Occupancy

  Source: STR Global

  8
Middle East Real Estate Predictions: Dubai| 2021

 New campaigns and market focus                                                               These campaigns and events are expected to continue to improve
 To ensure continued engagement with tourists during the current                              the hospitality market performance over the short to medium
 constraints, Dubai Department of Tourism and Commerce (DTCM)                                 term.
 launched a number campaigns during the pandemic which
 include digital campaigns such as #TillWeMeetAgain, followed by                              Revenue per available room (RevPAR) performance in September
 #WeWillSeeYouSoon and most recently with #ReadyWhenYouAre                                    and October has registered marginal improvement over the
 as Dubai began welcoming back international flights from 7 July                              summer period, though primarily around beachfront and resort
 2020.                                                                                        properties due to staycation demand.

 According to the DTCM, Dubai received 416,700 overnight visitors                             The Deloitte Middle East Hospitality Sentiment survey conducted
 between July and September 2020. The top five source markets                                 in September 2020 suggests that the market recovery to 2019
 include India (80.8%), Pakistan (41.4%), Egypt (34.5%), United                               levels is not expected until the end of 2023, or later. Many
 Kingdom (32.4%) and Kazakhstan (14.7%).                                                      hospitality companies are using this downtime to revise their
                                                                                              business strategy and build resilience towards the new normal.
 In addition, the conferencing and events sector has restarted                                This includes a review of management contracts, building and
 with a number of events adopting a hybrid approach that                                      amenities design, food and beverage offerings, and other services
 combine physical and virtual sessions, including the Arabian                                 within the hotel.
 Hotel Investment Conference 2020, the Middle East Retail Forum
 and the Hotelier Awards. There were other large planned events                                    The Dubai hotel market has experienced a major shock and
 towards the end of 2020 including Gitex 2020 which ran from                                       has had to adapt during a very difficult period. With the
 December 6 – 10 at the Dubai World Trade Centre.                                                  vaccine currently being rolled out and Expo rescheduled to
                                                                                                   start on the 1st October 2021, it is hoped that a rebound will
                                                                                                   occur and performance will return to much healthier levels.

 Dubai market performance vs. regional markets, January to September 2020

                                                                                                                                                            -62%
                                                                                                                                                 -65%
             200                              -11%         -30%                                 -45%                                   -12%                  190       80%
                                                                                  -58%                                       -58%                 161
                                                                                                               -54%                     148

                                                                                                                                                                             Occupancy (%)
             150                                  58%      61%       -63%                         124                         136                                      60%
                                    -64%                                           112
ADR (US$)

                        -66%                                                                                   131                      49%
             100                     77                     89           94                      45%                                                                   40%
                         57                       79                                                                                              36%
                                     27%                              30%          26%                         28%           27%
              50        24%                                                                                                                                 21%        20%

               -                                                                                                                                                       0%
                        Sharm Casablanca       Doha        Abu      Cairo        Muscat       Dubai           Amman         Manama     Riyadh    Jeddah    Beirut
                       El Sheikh              Centre      Dhabi    and Giza

            ADR (US$)             Occupancy (%)            Year-on-year % change in RevPAR
 Source: STR

 Dubai market performance vs. international markets, January to September 2020

                                                                                                                     -51%                          -63%      -67%
                                                                                          -45%
             200                                        -60%                   -58%                                   144       -62%                156       189     60%
                                             -76%                  -62%                   124                                             -71%
                                                                                121                     -75%                    147
                                                                                                                      51%
                                                                                                                                                                             Occupancy (%)

                         -63%       -64%                  97                                                                              147       50%
             150                               93                   101                   45%                                                                         45%
                                                                               43%                      130
ADR (US$)

                                     92                                                                                         41%
                         35%                  36%        37%       36%
             100                                                                                                                                             33%      30%
                                    29%                                                                                                   29%
                          72                                                                            23%
              50                                                                                                                                                      15%

                   -                                                                                                                                                  0%
                        Beijing    Buenos    Hong       Berlin    Madrid      Sydney      Dubai         Rome       Los        London     Tokyo     New       Paris
                                    Aires    Kong                                                                Angeles                           York

            ADR (US$)             Occupancy (%)            Year-on-year % change in RevPAR
 Source: STR

                                                                                                                                                                                    9
Middle East Real Estate Predictions: Dubai| 2021

 Dubai’s residential market
 Tenants remain in the driving seat as rents decline by 10% as of Q3 2020.

 Review of 2020 performance                                                                                                                                                                               Transaction volume has declined by 16% YTD September
 Average sales prices for residential property in Dubai declined                                                                                                                                          2020 when compared to the same period in 2019. Demand
 by approximately 7% between Q3 2019 and Q3 2020. Average                                                                                                                                                 for secondary market properties has outpaced transaction
 rents also declined by approximately 10% over the same period,                                                                                                                                           volumes for off-plan units whilst cash transactions continue to
 and the average price per sq ft for apartments declined from                                                                                                                                             dominate, making up 74% of the total transactions. Meanwhile
 AED 1,090 in 2019 to AED 1,011 as of September 2020.                                                                                                                                                     developers are offering discounts, fee waivers and rent-to-own
                                                                                                                                                                                                          incentives as an attempt to attract buyers.
 Many tenants have chosen to migrate to larger units with
 superior amenities, which have now become more affordable.
 Despite the continuing decline in prices, project handovers
 in Dubai continue in the lead up to Expo 2020. Based on
 consultations with key industry stakeholders, it is estimated
 that a total of 24,000 to 25,000 residential units were handed
 over in the first nine months of 2020.

 Dubai residential sales prices, Q3 2014 to Q3 2020

                           1,500

                           1400
(AED per sq ft)

                           1300
  Sales price

                           1200

                           1100

                           1000
                                                                                                                                                                                                       Jul-17

                                                                                                                                                                                                                                                                   Jul-18

                                                                                                                                                                                                                                                                                                                               Jul-19

                                                                                                                                                                                                                                                                                                                                                                                           Jul-20
                                    Jul-14

                                                                                          Jul-15

                                                                                                                                                 Jul-16

                                                                                                                                                                                                                                                                                                 Jan-19

                                                                                                                                                                                                                                                                                                                                                             Jan-20
                                                                                                                                                                            Jan-17

                                                                                                                                                                                                                                     Jan-18
                                                               Jan-15

                                                                                                                      Jan-16

                                                                                                                                                                                                                                                                                                                                                                                                     Sep-20
                                                                                                                                                                                                                 Sep-17

                                                                                                                                                                                                                                                                             Sep-18

                                                                                                                                                                                                                                                                                                                                         Sep-19
                                             Sep-14

                                                                                                   Sep-15

                                                                                                                                                          Sep-16

                                                                                                                                                                                                                                                                                                                                                   Nov-19
                                                                                                                                                                                                                           Nov-17

                                                                                                                                                                                                                                                                                       Nov-18

                                                                                                                                                                                                                                                                                                           Mar-19

                                                                                                                                                                                                                                                                                                                                                                       Mar-20
                                                      Nov-14

                                                                                                             Nov-15

                                                                                                                                                                   Nov-16

                                                                                                                                                                                     Mar-17

                                                                                                                                                                                                                                               Mar-18
                                                                        Mar-15

                                                                                                                               Mar-16

                                                                                                                                                                                                                                                                                                                                                                                 May-20
                                                                                                                                                                                              May-17

                                                                                                                                                                                                                                                         May-18

                                                                                                                                                                                                                                                                                                                     May-19
                                                                                 May-15

                                                                                                                                        May-16

                            Villa                       Apartment                                    Residential

Source: REIDIN

 Dubai residential rents, Q3 2014 to Q3 2020

                           120
(AED per sq ft per year)

                           100
   Residential rents

                             80

                             60

                             40
                                    Jul-14

                                                                                          Jul-15

                                                                                                                                                 Jul-16

                                                                                                                                                                                                        Jul-17

                                                                                                                                                                                                                                                                    Jul-18

                                                                                                                                                                                                                                                                                                                                Jul-19

                                                                                                                                                                                                                                                                                                                                                                                            Jul-20
                                                               Jan-15

                                                                                                                      Jan-16

                                                                                                                                                                            Jan-17

                                                                                                                                                                                                                                      Jan-18

                                                                                                                                                                                                                                                                                                  Jan-19

                                                                                                                                                                                                                                                                                                                                                              Jan-20
                                             Sep-14
                                                      Nov-14

                                                                        Mar-15

                                                                                                   Sep-15

                                                                                                                                                          Sep-16

                                                                                                                                                                                                                  Sep-17
                                                                                 May-15

                                                                                                             Nov-15

                                                                                                                               Mar-16

                                                                                                                                                                   Nov-16

                                                                                                                                                                                     Mar-17

                                                                                                                                                                                                                            Nov-17

                                                                                                                                                                                                                                                Mar-18

                                                                                                                                                                                                                                                                              Sep-18
                                                                                                                                        May-16

                                                                                                                                                                                              May-17

                                                                                                                                                                                                                                                          May-18

                                                                                                                                                                                                                                                                                        Nov-18

                                                                                                                                                                                                                                                                                                            Mar-19

                                                                                                                                                                                                                                                                                                                                          Sep-19
                                                                                                                                                                                                                                                                                                                      May-19

                                                                                                                                                                                                                                                                                                                                                    Nov-19

                                                                                                                                                                                                                                                                                                                                                                        Mar-20

                                                                                                                                                                                                                                                                                                                                                                                                      Sep-20
                                                                                                                                                                                                                                                                                                                                                                                  May-20

                            Villa                         Apartment                                         Residential

 Source: REIDIN

 10
Middle East Real Estate Predictions: Dubai| 2021

Dubai residential sales prices by location, Q3 2020

                                                                  Palm Jumeirah Villas
                                                                  AED 1,661

                                                                                                                                                                        N
                                                        Dubai Marina
                                                        AED 1,082

                                                                                      Palm Jumeirah Apartments
                                                                                      AED 1,187
                                    Jumeirah Lakes Towers
                                    AED 843
                                                                                                      Downtown
                                                                       Dubai Sports                   AED 1,646
                                                                       City
                                                                       AED 572

                                                                                                                             Business
                     Dubai South            Discovery
                                                                                                                             Bay
                     AED 675                Gardens                                            Dubai Land
                                                                                                                             AED 1,288
                                            AED 466                                            AED 866

                                               Al Furjan
                                               AED 825                                                         Mohammed Bin
                                                                                                               Rashid City
                                                                                                               AED 1,408                          Dubai Creek Harbour
                                                               Arabian Ranches Villas                                                             AED 1,488
                                                               AED 813
                                                                                                                           International
                                                                                                                           City
                                                                                                                           AED 502

Source: REIDIN – Illustration by Deloitte

Note: Sales prices are quoted in AED per sq ft

 Metric               Apartment rent             Apartment sales                  Villa rent                Villa sales price      Dubai average             Dubai average
                                                      price                                                                            rent                   sales price

                      AED 75 per sq ft             AED 1,090 per              AED 56 per sq ft              AED 1,054 per         AED 71 per sq ft           AED 1,090 per
 Q3 2019
                         per year                      sq ft                     per year                       sq ft                per year                    sq ft

 Trend
                             -13%                           -8%                          -7%                      -7%                      -10%                    -7%

                      AED 65 per sq ft             AED 1,011 per              AED 52 per sq ft                 AED 983            AED 64 per sq ft           AED 1,011 per
 Q3 2020
                         per year                      sq ft                     per year                      per sq ft             per year                    sq ft

Source: REIDIN, Deloitte

                                                                                                                                                                             11
Middle East Real Estate Predictions: Dubai| 2021

   Dubai’s office market
   The impact of COVID-19 on business performance is expected to be the primary
   driver for change in office space requirements.

   Review of 2020 performance                                                                                                                                 Dubai employment in financial and business services,
   Office space usage has faced disruptions as a result of the                                                                                                2015 to 2021f
   remote working model necessitated by the COVID-19 pandemic,
                                                                                                                                                                                  600                                                                                                  15%
   first during the 24 hour lockdowns in April 2020, and since then
   with varying ‘return to work’ policies across companies.                                                                                                                       500
                                                                                                                                                            Persons (thousands)                                                                                                        10%
                                                                                                                                                                                  400

                                                                                                                                                                                                                                                                                                 Growth (%)
   Changes in spatial needs are likely to be promoted when leases                                                                                                                 300                                                                                                  5%
   expire or when companies may choose to downsize or even
                                                                                                                                                                                  200
   expand their facilities. Meanwhile, office rents registered an                                                                                                                                                                                                                      0%
                                                                                                                                                                                  100
   average decline of 8% as of Q3 2020 compared to 2019.
                                                                                                                                                                                       0                                                                                               -5%
   The addition of approximately 900,000 sq ft of office space                                                                                                                                       2015       2016       2017      2018         2019        2020 2021f

   through the handover of ICD Brookfield Place in DIFC is
                                                                                                                                                                                  Employment in financial and business services
   expected to increase competition among prime assets in the
                                                                                                                                                                                  Year-on-year growth (%)
   financial district, while owners in other areas are expected to
                                                                                                                                                              f: forecast
   face downward pressure on rents.
                                                                                                                                                              Source: Oxford Economics

     Dubai average office rents, Q1 2015 to Q3 2020
                                              129

                                                        128

                                        140
                                                                  127

                                                                            127

                                                                                                127
                                                                                      126
Average rent (AED per sq ft per year)

                                                                                                          121

                                                                                                                    120

                                                                                                                              118

                                                                                                                                        117

                                                                                                                                                  116

                                                                                                                                                                             117

                                                                                                                                                                                           115

                                                                                                                                                                                                                           115
                                                                                                                                                                                                      114

                                                                                                                                                                                                                                     114
                                                                                                                                                                                                                 112

                                                                                                                                                                                                                                               112

                                                                                                                                                                                                                                                         110

                                                                                                                                                                                                                                                                   108

                                        120
                                                                                                                                                                                                                                                                             106

                                                                                                                                                                                                                                                                                       103

                                                                                                                                                                                                                                                                                                 101
                                        100
                                         80
                                         60
                                         40
                                         20
                                          -
                                                                                                                                                                                                                                               Q2 2019

                                                                                                                                                                                                                                                         Q3 2019

                                                                                                                                                                                                                                                                   Q4 2019
                                                                                                                                                                                                                           Q4 2018

                                                                                                                                                                                                                                     Q1 2019
                                                                                                                                                                                           Q1 2018

                                                                                                                                                                                                      Q2 2018

                                                                                                                                                                                                                 Q3 2018
                                                                                                                                                  Q3 2017

                                                                                                                                                                             Q4 2017
                                                                                                                              Q1 2017

                                                                                                                                        Q2 2017
                                                                                                Q2 2016

                                                                                                          Q3 2016

                                                                                                                    Q4 2016
                                                                  Q3 2015

                                                                            Q4 2015

                                                                                      Q1 2016
                                              Q1 2015

                                                        Q2 2015

                                                                                                                                                                                                                                                                             Q1 2020

                                                                                                                                                                                                                                                                                       Q2 2020

                                                                                                                                                                                                                                                                                                 Q3 2020

     Source: REIDIN
     Note: Above rents are exclusive of service charge

   12
Middle East Real Estate Predictions: Dubai| 2021

Dubai average office rents, Q3 2020

                                                                                                                                              N
                                                                                                     WTC/SZR**             Deira
                                                                                                     AED 108               AED 86
                                                                                       DIFC
                                                                                       AED 216

                                 TECOM                             Downtown
                                 AED 146                           AED 160

    JLT*
    AED 71
                              Al Barsha                                                          Business
                              AED 77                                                                                      Al Garhoud
                                                                                                 Bay                      AED 75
                                                                                                 AED 84
                                                                                                                      Bur Dubai
                                                                                                                      AED 90

Source: REIDIN – Illustration by Deloitte
Note: Rents are quoted AED per sq ft per year
Rents are average achieved rents for shell and core offices exclusive of service charges
*Jumeirah Lakes Towers; **World Trade Centre/Sheikh Zayed Road

 Area             DIFC          Bur            Al          Deira      WTC / SZR          Al      Business    Down-       TECOM          JLT       Dubai
                               Dubai        Garhoud                                    Barsha      Bay       town                                average

 Q3 2019           219            98            85            93           110             85       98         162         165          80          110

 Trend
                   -1%           -8%            -11%         -8%           -2%             -9%     -15%        -1%         -11%        -12%         -8%

 Q3 2020           216            90            75            86           108             77       84         160         146          71          101

Source: REIDIN, Deloitte

                                                                                                                                                          13
Middle East Real Estate Predictions: Dubai| 2021

Dubai’s retail market
The reduction in international visitors due to COVID-19 travel restrictions impacted
footfall and spending at bricks and mortar stores.

Review of 2020 performance                                                           UAE retail sales volume growth, 2015 to 2024f
The EIU estimates that the total UAE retail sales volume will
                                                                                                                  6%
contract by approximately 10.3% in 2020, with sales expected

                                                                                 Retail sales volume growth (%)
                                                                                                                          4.1%
to increase by 2.6% a year on average over the remainder of the                                                   4%
                                                                                                                                 2.5%                                          2.8%
forecast period.                                                                                                                                      1.9%           2.2% 2.6%        2.6%
                                                                                                                  2%                           1.3%
                                                                                                                                        0.3%
                                                                                                                  0%
Emaar Malls, which owns and operates 6.6 million sq ft of retail
                                                                                                                  -2%
gross leasable area (GLA), registered a 27% decline in revenue
during the first nine months of 2020, when compared to the                                                        -4%
                                                                                                                                                                   -7.8%
same period in 2019. Meanwhile average occupancy for the                                                          -6%
Emaar portfolio, which includes Dubai Mall, Dubai Marina Mall,
                                                                                                                  -8%
Gold & Diamond Park, Souk Al Bahar and other community                                                                   2015a 2016a 2017a 2018a 2019a 2020a 2021e 2022f 2023f 2024f
retail centres stood at 91% as of September 2020.                                    Source: EIU                            a: actual, e: EIU estimate, f: EIU forecast

The impact of COVID-19 on retailer revenues has led to many                          Dubai expectations on disposable income
tenants seeking turnover-linked rents in their contracts.
Meanwhile certain mall owners have provided temporary                                                              2020 compared to 2019                     2021 compared to 2020

incentives in the form of rent relief launched soon after
COVID-19 lockdown measures in March 2020 and in certain                                                                           More
cases extended until the end of 2020.                                                                                             25.8%                                       More
                                                                                                                        Same                                    Same          42.0%
                                                                                                                        52.4%                                   44.6%
                                                                                                                                   Less
                                                                                                                                   21.7%                                  Less
Dubai resident mall preferences, 2015 vs. 2020
                                                                                                                                                                          13.4%

100%
                                                                                     Source: grmc
 90%                                                                                 Note: Percentages may not total 100 due to rounding
 80%
 70%                                                                                 Dubai resident shopping preferences
 60%                                                                                 The Dubai Mall and Mall of the Emirates have historically been
 50%                                                                                 the most popular malls with tourists, collectively capturing 51%
                                                                                     of total tourist retail demand in 2019. Demand from tourists
 40%
                                                                                     was impacted in 2020 due to travel restrictions and majority of
 30%
                                                                                     the retail centres have relied on resident footfall and spend. For
 20%
                                                                                     residents, ‘Other Malls’, which include smaller community centres
 10%                                                                                 and convenience retail, as well as ‘Non Mall’ outlets continue
     0%                                                                              to dominate in 2020 due to their convenience and proximity to
                         2015                                  2020
                                                                                     residential areas.
                                      Residents

                                                                                     Mobility restrictions have also forced residents to make more
     Dubai Mall     Mall of the Emirates       Dubai Festival City Mall
                                                                                     online purchases in 2020, including setting up online accounts
     Deira City Centre    Mirdif City Centre       Other Malls        Non Mall
                                                                                     across multiple platforms and familiarising themselves with
Source: grmc                                                                         the payment and return process, among others. This trend is
Note: Percentages may not total 100 due to rounding                                  expected to continue even when restrictions on movement ease.
                                                                                     Multi channel retail formats that incorporate online shopping
                                                                                     preferences, alongside F&B concepts and experiential retail
                                                                                     in brick and mortar offerings are expected to drive consumer
                                                                                     preferences in the medium term.

14
Middle East Real Estate Predictions: Dubai| 2021

Dubai’s industrial and logistics market
The expanding adoption of e-commerce, particularly resulting from mobility
restrictions due to COVID-19, has proved beneficial for the logistics sector in 2020.

Review of 2020 performance                                                                 UAE imports and exports, 2018 to 2024f
Logistics and distribution, e-commerce and cold storage
services continue to drive demand for warehouse space in                                                500
Dubai. Warehouse rents for newly built facilities developed
to international standards, which are primarily located in free                                         400
zones, ranged from AED 30 to 35 per sq ft per year during 2020.
Meanwhile Grade B offerings and older stock continue to face                              US$ billion   300
downward pressure on rents.
                                                                                                        200
Liquidity considerations due to the constrained business
environment during 2020 has meant that a number of small and                                            100
medium enterprises are now seeking annual lease contracts
and yearly rental escalation in comparison to three or five
                                                                                                          -
year terms for their industrial units. Additionally, multinational
                                                                                                                     2018   2019e    2020f      2021f     2022f   2023f    2024f
occupiers are increasingly exploring asset-light models, thus
presenting greater opportunities to participate in the industrial                                       Imports US$bn          Exports US$bn
market through sale and leaseback structures, among others.                                Source:BMI                       Note: f:forecast

Dubai key logistics indicators, 2019 vs 2020f (‘000s)

 Period                              DWC cargo                     DXB cargo                Jebel Ali container                  Jebel Ali tonnage                Road freight
                                     throughput                   throughput                   throughput                           throughput                      tonnes

 2019e                                  0.88 m                       2.49m                                    14.11m                     7.41m                      29.04m

 Trend
                                          -5%                             -1%                                  -3%                        -2%                        -1%

 2020f                                   0.86m                       2.46m                                    13.72m                    7.23m                       28.85m

Source: BMI, Dubai Airports         e: estimate f: forecast m: millions

Dubai average warehouse rents, Q3 2020
                                                                                                                                                                     N

                           JAFZ
                           AED 22

                                                                                                                                                 DAFZ
                                                                                                                                                 AED 30
                   Dubai South                                                  Al Quoz
                   AED 35                              DIP                      AED 34
                                                       AED 25

Source: Deloitte

Note: Rents are quoted AED per sq ft per year; Rents are average achieved rents for purpose built warehouses exclusive of service charges

                                                                                                                                                                                   15
Middle East Real Estate Predictions: Dubai| 2021

            Emerging
            trends

16
Middle East Real Estate Predictions: Dubai| 2021

Cash flow management and lending considerations                        18

Residential market demand and affordability                            20

Changing role of the office                                            22

E-commerce boost to logistics sector                                   24

                                                                                     17
Middle East Real Estate Predictions: Dubai| 2021

Cash flow management and lending
considerations
Real estate and debt capital have long been synonymous; the impacts of COVID-19
were felt not just by real estate owners and lessors in their capacity as borrowers, but
also the lenders that have provided development and operating capital.

Mitigating the impact of COVID-19                                     Real Estate as a restructuring lever
Cash flow relief has been well received by the real estate and        Scenario planning is critical at this juncture, particularly for the
development sector, affording asset owners and operators the          leveraged. Whilst the Targeted Economic Support Scheme is
breathing space and time to respond to the challenge.                 welcomed, loan payment deferrals are accruing on borrowers’
                                                                      balance sheets, eroding equity value, but ultimately requiring for
Asset owners in the retail and hospitality space are looking          the most part, a consensual restructuring of terms.
critically at their operations, including taking actions such as:
                                                                      Lenders may approach restructuring differently according to their
• Operating cost reduction including reviewing Hotel Management      risk appetite, perceived security cover and status of provisioning,
   Agreements (HMAs);                                                 but some of the mainstay restructuring approaches are being
                                                                      implemented.
• Pro-active tenant management to support a robust customer
   base; and
                                                                       Tenor extensions         Allocating principal repayments over a
• Facilities Management (FM) optimisation across their portfolios.
                                                                                                longer period of time in line with ability
                                                                                                of assets to service the loan.
Furthermore, the challenges in the construction sector have
been publicly documented following some high-profile distressed
                                                                       Back-ended               Deferral of significant principal balances
situations. Invariably, some developers are taking steps to protect
                                                                       payment structures       to final year bullets, which may accrue
themselves from any potential contagion as a result of delayed
                                                                                                interest and be settled through
construction progress.
                                                                                                refinancing or an asset sale.

Performance bonds have typically played the role of a deterrent
                                                                       Performing / non-        Splitting loan principal and pricing
to underperformance, but in more recent times, their intended
                                                                       performing multi-        to reflect an asset’s ability to service
role as a ‘last resort’ source of finance is becoming more common,
                                                                       tranche structures       debt whilst maintaining rights to
evidenced by developers seeking to recapitalise their projects,
                                                                                                principal in the event of any disposals of
maintain progress and avoid any spiraling costs of delays.
                                                                                                performance upsides.

Despite the pressures, and driven by a sense of optimism that
                                                                       Principal                In some cases, reducing debt to
markets have come through the worst of COVID-19, asset owners
                                                                       forgiveness vs.          maintain a reasonable interest return if
are assessing recovery options that will unfold in the medium
                                                                       interest pricing         the tenor required is beyond the bank’s
term.
                                                                                                horizon. Similarly interest rate reduction
                                                                                                can enhance the ability to service
                                                                                                principal.

                                                                       Real estate assets / Real estate asset contributions being
                                                                       equity sweetener to utilised in restructuring to further
                                                                       enhance asset cover underwrite debt. First charge security is
                                                                                            now highly favoured.

                                                                      Source: Deloitte

18
Middle East Real Estate Predictions: Dubai| 2021

                                                                                 Sources of finance
                  Real estate has typically been an attractive asset class for   Despite the marginal declines, the overall banking sector liquidity
                  lenders to deploy capital, though the current data from        is at similar levels as 2019, with a desire to deploy for the right
                  the UAE Central Bank suggests that the real estate and         projects. Furthermore, opportunistic investors, particularly in the
                  construction sector lending has marginally decreased from      commercial sector, are looking to deploy costlier mezzanine and
                  2019 to 2020.                                                  term loan B capital, potentially with a degree of subordination to
                                                                                 senior lending structures.

  Lending to the real estate and construction sector,                            The demonstration of the following is key to secure this finance:
  YTD September 2019 and 2020
                                                                                 • A clear purpose and requirement for debt, which is not directed
                  900,000                                                           at filling valuation shortfalls, operating losses or to cover
                                                          819,734                   overheads;
                                                                    801,272
                  800,000
                  700,000
                                                                                 • A clear pathway to repayment from operational or disposal
AED in millions

                  600,000
                                                                                    proceeds; and
                  500,000
                  400,000                                                        • F irst ranking asset security based on credible valuations - asset
                  300,000                                                           cover ratio requirements are increasing.
                                  213,451 209,724
                  200,000
                                                                                 The above factors are not new to the UAE market, but the
                  100,000
                                                                                 level of scrutiny being applied within the sector by debt and
                    -
                                                                                 equity investors alike has elevated. There is an opportunity for
                                   Construction              Real Estate
                                                                                 prospective developers and investors to refocus their strategies
                                                                                 on more bankable projects that can fulfil funding obligations and
                  YTD Sept 2019      YTD Sept 2020
                                                                                 offer medium to long term growth prospects.
  Source: UAE Central Bank

                                                                                                                                                      19
Middle East Real Estate Predictions: Dubai| 2021

Residential demand and affordability
The pandemic has impacted global investment sentiment and as such capital
protection has been the priority for the majority of real estate investors in 2020.

Decline in capital values and rents for residential property
                                                                          Dubai residential sales, 2014 to YTD September 2020
in Dubai has continued into 2020 from the last market peak
observed in Q2 2014. A combination of factors including new
stock additions averaging 15,000 to 20,000 units per annum in                                                   90                                                              30%

the last five years has contributed to this trend.                                                                                                              27%
                                                                                                                80     78.5

                                                                    Total value of transactions (AED billion)
                                                                                                                                               21%                              20%
                                                                                                                                 71.2
                                                                                                                70
The adjacent chart shows data on transaction value over this                                                                                                    64.3
                                                                                                                                                69
period. The total value of residential transactions has declined                                                60                       57                                     10%
by 16% year-on-year between YTD September 2019 and YTD                                                                                                 50.8
                                                                                                                50

                                                                                                                                                                                       Change (%)
September 2020.                                                                                                                                                                 0%
                                                                                                                40                                                     37.1
Top buyer segments
                                                                                                                30               -9%                                            -10%
COVID-19 caused a disruption in transaction activity from Chinese
buyers in Dubai, the fastest growing segment among residential                                                  20
property buyers in Dubai in the recent years.                                                                                           -20%                                    -20%
                                                                                                                10
                                                                                                                                                      -26%
To offset the decline in transactions from Chinese buyers,                                                       -                                                              -30%
developers have renewed their focus on local market segments                                                           2014      2015   2016   2017   2018      2019 YTD Sep.
                                                                                                                                                                       2020
including young Emirati buyers, GCC nationals, Indian, Pakistani
and Russian expatriates, amongst others.                                                                        Total (AED bn)          Year-on-year % change

                                                                          Source: REIDIN

20
Middle East Real Estate Predictions: Dubai| 2021

Resident home ownership
                                                                            Mortgage transaction value, 2015 to YTD September 2020
More than 90% of Dubai’s population are expatriates and their
participation in the residential market is a key determinant of
housing demand in the Emirate. Data on expatriate residents’                                                      30                                                            25%

participation in the Dubai residential market as buyers is                                                                                                    22%

                                                                      Total mortgage transactions (AED billion)
                                                                                                                                              26.2                              20%
unavailable at the time of reporting, however, if we consider                                                     25                                          26.9
                                                                                                                          23.2     23.1                                         15%
the mortgage transaction volumes as a proxy for evaluating                                                                                            22.1
                                                                                                                                             13%
expatriate home ownership, it is clear that there is an opportunity                                               20                                                            10%
to attract a wider base of buyers from this segment.

                                                                                                                                                                                       Change (%)
                                                                                                                                                                       15.6     5%
                                                                                                                  15
As shown in the adjacent chart, mortgage transactions for                                                                                                                       0%
                                                                                                                                   0%
residential properties averaged 39% of total transactions
                                                                                                                  10                                                            -5%
between 2015 and 2019.
                                                                                                                                                                                -10%
The Central Bank of UAE issued a decree in March 2020 allowing                                                     5
                                                                                                                                                                                -15%
banks to increase the loan-to-value (LTV) for first time buyers by                                                                                   -16%

5% for both expatriates and UAE nationals, thus increasing the                                                     0                                                            -20%
LTV to 80% and 85% respectively.                                                                                         2015      2016      2017    2018     2019   YTD Sep.
                                                                                                                                                                       2020

Further, incentives and offers from banks such as a reduction                                                     Total (AED bn)           Year-on-year % change

or waiver of loan arrangement fees, in addition to a low interest
                                                                            Source: REIDIN
rate environment, presents an opportunity for developers to
encourage a wider base of residents to become home owners.                  Note: Mortgage values may represent mortgage component of the sales or
                                                                            refinance amount.

From January to September 2020, residential mortgage
transactions totaled AED 15.6 billion in value, a decline of 17%
over the same period in 2019.

  Looking ahead, an improvement in transaction volumes
  is predicated on demographic and economic factors
  alongside targeted offerings from developers and banks to
  enhance participation from both the investor and resident
  owner/occupier segments.

                                                                                                                                                                                                    21
Middle East Real Estate Predictions: Dubai| 2021

Changing role of the office
The office of the future will blend the virtual and physical environments to enhance
employee, contractor and key stakeholder engagement through collaboration tools
and dynamic work locations.

In a survey conducted by Deloitte in October 2020 among               Future of work transition
companies across the Middle East, more than 70% of the                The following practical steps can aid companies in evaluating
respondents stated that they do not expect a change in their          future workplace requirements:
office space requirement once their office lease expires. For those
considering a reduction in office space in the future, reduction in
                                                                                    Use existing tools and practices to assess remote
staff numbers due to the COVID-19 business impact was noted as
                                                                                    working capabilities and develop team norms.
the primary reason.

As companies were pushed to test remote working during
the lockdown, varying models of work from home and onsite                           Undertake a firm-wide digital assessment to develop
presence are expected to emerge in the return to work.                              a long term vision of necessary tools, systems and
                                                                                    practices.
Increased flexibility
Pre-allocation of space is expected to make way for more ad hoc                     Run an employee experience study to understand
arrangements that increase the opportunities of collaboration                       what it would take to develop a great workplace for
and communication. Offices will be reconfigured to allow more                       staff and business partners, irrespective of location.
ideation and team discussions, while independent activities
will move online, provided there are enhancements in digital
infrastructure to support remote working as needed.                                 Drive investment in technology, people, practices and
                                                                                    real estate based on learnings to reduce any future
                                                                                    threats.

     Workplace design and planning needs to evolve and                              Measure impact and value of the changes made on a
     incorporate on-demand, user centered models that remain                        continuous basis to fine-tune real estate usage and
     dynamic and easy to adapt to the changing requirements                         digital capabilities.
     of the organisation. For asset managers, technology and
     data analytics will become essential tools to assess building
     usage and peak versus average facilities/utilities demand.       Source: Deloitte

22
Middle East Real Estate Predictions: Dubai| 2021

Productivity has been rated as the most important reason for staff attending the
office as companies in the Middle East returned to work after COVID-19 restrictions
were lifted.

The relative importance of having traditional office space versus      Resizing of a firm’s footprint is largely dependent on existing
a remote working model is expected to vary by industry. It is          leases or the amount of owned office space. The extent of
possible that companies may gravitate towards a hybrid model           reconfiguration or changes in office space will depend on a
combining the core leased/owned space and additional on-               combination of factors including technology readiness, company
demand flexible offices, while incorporating a higher ratio of work    culture and expected benefits of real estate savings.
from home policies than pre COVID-19.
                                                                       The workplace plays a pivotal role in attracting talent and
                                                                       retaining employees, and companies will also need to factor the
                                                                       behavior and feedback of this brand of customers in all future
                                                                       strategies.

Interconnected universe of key workplace functions

                                                                Employee
                                                              well-being and
                                                               productivity

                                  Technology                                                  Client
                                 and innovation                                             interface

                                                                 Future of
                                                                   work

                                Collaboration and                                          Creativity/
                                 communication                                             inspiration

                                                                 Company
                                                                  culture

Source: Deloitte

                                                                                                                                          23
Middle East Real Estate Predictions: Dubai| 2021

E-commerce boost to the logistics
sector
Growth in the e-commerce segment has increased the requirement for storage and
fulfilment centres, thus boosting the demand for warehouses.

The challenges posed by lower spending and fewer shoppers           Online shopping preferences among Dubai residents,
in bricks and mortar retail stores has driven faster adoption of    2019 to 2021
digitisation and online sales among many retailers.
                                                                            2019                        2020                      2021
In Dubai, e-commerce players such as Amazon, Noon and Namshi                                                                       Can’t say
                                                                                                          Can’t say
already occupy fulfilment facilities and warehouses in locations      Same Can’t say             Same     18.4%           Same
                                                                                                                                   15.8%
such as Dubai South, Dubai Investment Park and Umm Ramool.            30.2% 20.0%                29.1%                    35.3%
Notably, the e-commerce market in the Middle East and Africa is      Less                                  More                     More
                                                                               More              Less
                                                                     2.2%                                  50.4%           Less     39.2%
expected to reach USD 26 billion in 2022, with the UAE accounting              47.5%             2.1%
                                                                                                                           9.7%
for 18% as further expansion in industrial accommodation
footprint is expected from key players.
                                                                    Source: grmc
                                                                    Note: Percentages may not total 100 due to rounding
Online retail sales growth
The UAE e-commerce landscape 2020 survey conducted by VISA,
reported that UAE residents are the biggest online spenders of       Further expansion from the e-commerce and cargo sector
the Middle East, North Africa and South Asia region, spending        occupiers is expected in the short to medium term, with
USD 1,648 annually. The average transaction value was USD 122        more design and build for specific end users as opposed to
in 2019-20, compared with USD 76 in mature markets and USD           speculative build.
22 in emerging markets. The survey also showed that online
e-commerce will account for 21.9% of all card payments in the        Additionally, next-day or same-delivery options are
UAE in 2020, up from 19.7% in 2019.                                  expected to create a requirement for last-mile delivery
                                                                     hubs, close to the residential and business districts

24
Middle East Real Estate Predictions: Dubai| 2021

Purpose-built e-commerce and logistics facilities                      Average logistics prime yields in established industrial locations
The dual-bonded 920,000 sq m EZ Dubai logistics zone in Dubai          in Europe were 6% pre COVID-19 and averaged 5.3% as of Q3
South and the 195,000 sq m Commercity in Dubai Airport Free            2020. Increasing investor interest in this segment is expected to
Zone have launched in the last 18 months to cater to logistics         compress yields, with funds increasing the weightage of industrial
and distribution companies. As of September 2020, EZ Dubai is          properties in their portfolio.
reported to have achieved an operating rate of 20% within its first
phase, in addition to 27% under development. Meanwhile the             In Dubai the shortage of investment stock has historically led to
Commercity logistics cluster consisting of 105 logistics units and a   more forward funding investment deals. Moreover, speculative
leasable area of 53,000 sq m is expected to have staged openings       development is expected to be slower with construction finance
until the project is completed in 2023, with the first phase opened    becoming harder to obtain.
in November 2020.

In addition to standard specification warehouses, the growth of
segments such as online groceries is also expected to increase           The positive demand side factors and limited availability
the requirement for cold storage facilities.                             of international grade assets is expected to enhance
                                                                         investment opportunities for properties where occupier
                                                                         covenant strength can be demonstrated by parent
                                                                         company guarantees for 15+ year lease terms.

                                                                                                                                           25
Middle East Real Estate Predictions: Dubai| 2021

Key Contacts

Robin Williamson                                    David Stark
Partner                                             Partner
Head of Real Estate                                 Head of Restructuring Services
Deloitte Middle East                                Deloitte Middle East
rwilliamson@deloitte.com                            dastark@deloitte.com

Oliver Morgan                                       Tom Bullock
Head of Real Estate Development                     Restructuring Services
Deloitte Middle East                                Deloitte Middle East
omorgan@deloitte.com                                tombullock@deloitte.com

Dunia Joulani
Head of Travel, Hospitality and Leisure
(EMEA)
Deloitte Middle East
djoulani@deloitte.com

Manika Dhama
Real Estate Development
Deloitte Middle East
mdhama@deloitte.com

26
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