Master of Environmental & Energy Management (MEEM) 2020-2021
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Master of Environmental & Energy Management (MEEM) 2020-2021
Study guide Master of Environmental and Energy Management (MEEM)
2020-2021
2
Study guide Master of Environmental and Energy Management (MEEM)
2020-2021
Table of Contents
INTRODUCTION 5
1. CURRICULUM OF THE PROGRAMME 7
1.1 Programme Structure 7
1.2 Personal development electives 7
1.3 Case Projects 7
1.3.1 Case Studies Environmental Management Specialisation 8
1.3.2 Case Studies Energy Management Specialisation 8
1.3.3 Case Studies Water Governance Specialisation 9
1.4 Master thesis 9
2. ORGANISATION AND SUPPORT 10
2.1 Academic Calendar 10
2.2 Student Support 10
2.3 Examination Board 10
2.4 Programme Committee 11
3. COMMUNICATION AND INFORMATION 12
3.1 Student Portal 12
3.2 ICT Account 12
3.3 Student Card 12
3.4 Student communication by the program coordinators 12
3.5 Canvas 12
4. EXAMINATION REGULATIONS 14
4.1 General 14
4.1.1 Title and Workload 14
4.1.2 English Language Proficiency 14
4.2 Exam Regulations 14
4.2.1 During the Exam 15
4.2.2 After the Exam 16
4.2.3 Validity 16
4.2.4 Academic Misconduct (Fraud) 16
4.2.5 Completion and Evaluation of the Educational Items 16
4.2.6 Submission through Canvas 18
4.3 Award of the Diploma or Credit 18
4.3.1 Unexpected Circumstances and Possibility of Appeal 18
4.4 Explanation of Grades 19
5. Master thesis 20
5.1 Supervision 20
5.2 Collaboration with an external organisation 20
5.3 Assessment 20
6. COOPERATIONS 20
6.1 University of Groningen, Campus Fryslan 20
6.2 Double degree programme University of Padjajaran 21
7. USEFUL LINKS 22
8. PRACTICAL INFORMATION 23
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Study guide Master of Environmental and Energy Management (MEEM)
2020-2021
As the data in this Study Guide had to be supplied at a very early stage, it is based on information available at
the moment and takes into account what is expected for the coming academic year. The Study Guide has been
compiled with the utmost care, but the programme management is not responsible for any omissions or
inaccuracies. The formal rules as stipulated in the Education and Examination Regulation (OER) always prevail.
The reader can thus not derive any rights from the contents of this Study Guide.
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Study guide Master of Environmental and Energy Management (MEEM)
2020-2021
Introduction
Welcome to the University of Twente!
This study guide provides information to the students of the Master of Environmental and Energy Management
(MSc), also known as MEEM. This programme is offered by CSTM – the Department of Governance
and Technology for Sustainability at the University of Twente, the Netherlands. The information provided in
this guide is accurate as of August 2020 and is subject to change as time progresses and updated COVID-19
regulations. Students are therefore requested to regularly consult appropriate university websites for up-to-
date information. Please note that nothing in this guide replaces the official rules and regulations of the Faculty
of BMS/ University of Twente.
Please note that due to Covid-19, we expect the formalities to be executed somewhat differently this year.
There will be additional hygiene measures to ensure your (and our) safety, as well as careful planning with
smaller groups of students. Please visit our website for updates regarding the COVID-19 epidemic:
https://www.utwente.nl/en/products-services/product/p1112937/corona-faq-novel-coronavirus
The MEEM Programme is offered by the school of Behavioural, Management and Social Sciences (BMS). The
Faculty of Behavioural, Management and Social sciences (BMS) strives to play a pivotal role in understanding,
co-engineering and evaluating innovation in society. Innovation is driven by advances in technology. Through
‘social engineering’ these technological advances are embedded in society within public and private
management and business structures, befitting human needs and behavior. In order to do so, the BMS Faculty
boasts academic disciplinary knowledge in psychology, business administration, public administration,
communication sciences, philosophy, education sciences, all with a focus on tackling societal challenges.
We are part of the academic BMS department CSTM, which was established in 1988 as the university’s institute
for sustainable development. At that time it was labelled as Centre for Clean Technology and Environmental
Policy, which gave us the abbreviation CSTM, which we still use today although we profile ourselves now as
Department of Governance and Technology for Sustainability. We specialise in governance, emphasising
sustainable development, environmental quality and resilience, social inclusiveness, and technological
innovation – from both the global North and the global South country perspectives.
In our teaching activities we offer courses that combine policy, management, and basic technology.
Furthermore, CSTM offers postgraduate studies at both Master and PhD levels.
Location
The MEEM programme has a special position within the University of Twente. The Master of Environmental
and Energy Management is the university’s Master programme organised and run by CSTM’s division in the
North of the Netherlands in the city of Leeuwarden. This has its historical reasons, which still make good sense
today. The program runs since 1990 and trained some 600 Dutch masters in the nineties. Following the advice
of an international review committee, the Dutch language programmes were transformed into an international
Master of Environmental and Energy Management (MEEM) that was launched in 2000 and since then has
trained and educated participants from all over the world with a variety of educational and professional
backgrounds.
During the programme all MEEM students will be at the
CSTM Fryslan in Leeuwarden with offices in the buildings of
Van Hall Larenstein, University of Applied Sciences. Classes
run in the same building.
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Study guide Master of Environmental and Energy Management (MEEM)
2020-2021
Location Visiting address Phone Email
MEEM office Van Hall Larenstein +31(0)534899000 meem@utwente.nl
Leeuwarden Agora 1
CSTM Fryslan Room B3.16
Leeuwarden
CSTM Enschede University of Twente +31(0)534894377 Mrs. Barbera van Dalm-Grobben
Drienerloolaan 5 b.vandalm-grobben@utwente.nl
Building Ravelijn
Room: 1254
Programme administration
The programme is managed by two programme coordinators working in our office in Leeuwarden. The
programme coordinators are your first contact persons for everything concerning the MEEM Programme. They
facilitate all your questions and your requests, either by themselves or by guiding you to the right persons.
Programme Coordinators:
Ms. Rinske Koster BA meem-bms@utwente.nl T: +31(0)534892396
Mrs. Hilde van Meerendonk-Obinna BSc meem-bms@utwente.nl T:+31 (0)534892679
Study adviser:
Mrs. Sietie Zuidema BA s.zuidema@utwente.nl +31(0)534893514
Programme director:
Prof. Dr. Mr. Michiel Heldeweg m.a.heldeweg@utwente.nl
Specialisation Coordinators:
Environment : Dr. Laura Franco Garcia m.l.francogarcia@utwente.nl
Energy : Dr. Frans Coenen f.h.j.m.coenen@utwente.nl
Water : Dr. Kris Lulofs k.r.d.lulofs@utwente.nl
The study guide informs you about the content and the regulations of the MEEM program. The MEEM regulations
are based on the Students’ Charter and the ‘Education and Exam regulations’ (OER) of the School of Management
and Governance. These can be found at the University website, or obtained through the programme
management. If you need more information or explanation of the content of the study guide, please feel free to
contact the programme coordinators.
The BMS faculty has also provided a study-adviser for individual/personal concerning barriers and opportunities
that may arise during the time of your studies in MEEM, in case you desire advise on how to respond to these. The
study adviser will be at the MEEM office in Leeuwarden on Thursdays and Fridays for face-to-face appointments.
She can be consulted about e.g.:
• Difficulties adapting to life in the Netherlands
• Problems managing expectations about culture, education
• Study delays, problems concentration on you studies
• Help in dealing with (government) administration or complicated regulation
• Issues involving family matters or personal circumstances
• Questions about financial support due to exceptional circumstances
• Additional facilities for students with a disability of chronic illness
NB Mrs. Sietie Zuidema is available for advise only once you are enrolled to MEEM, not for advise about whether
or not to enrol.
We wish everyone enrolled and involved in the MEEM programme a successful and pleasant academic year!
6Study guide Master of Environmental and Energy Management (MEEM)
2020-2021
1. Curriculum of the Programme
1.1 Programme Structure
The MEEM curriculum is structured in three parts:
• A common general part with courses (28 ECs)
• Personal development electives (4 EC)
• A specialisation part on a case project (10 ECs)/ a specialisation part on the master thesis (18 ECs)
MEEM curriculum 2020-2021
Q Course code Name EC
1-4 Compulsory units of study 56
1 201700114 Environmental Management 4
1 201700116 Energy Management 4
1 201900111 Water Management 4
1 201900112 Sustainability and Law 3
2 201900152 Environment and Technology 3
2 201900128 Policy and Sustainability 3
2 201900137 Ecology, Society and Sustainable 3
Development
2 201700043 Academic Research Skills 4
3 202001451 Research Proposal 3
3 201900129/30/31 Case project (Environmental or Energy or 10
Water)
4 202001452/53/54 Master thesis (Energy of Environmental 15
or Water)
2-3 Personal Development Electives: 4
3 202001456 Social Network Analysis 2
2 201900172 Serious Sustainability Gaming 2
2 202001473 Energy Management and Certification 2
3 201900174 Systematic Literature Reviewing 1
2 202001462 Project Proposal Writing 1
3 201900176 Understanding the European Union 1
2 201900177 Gender and Sustainable Development Goals 1
For the description of the courses go to https://canvas.utwente.nl
1.2 Personal development electives
The MEEM curriculum offers the possibility to choose personal development courses (at least 4 EC). For the
courses the programme has to offer, see the scheme above. Students can and shall choose at least and no
more than 2EC equivalent electives’ workload in both quartiles 2 and 3, and once chosen remains chosen.
1.3 Case projects
From February till mid-April you will work in a team on a real-life case in one of the three sustainability domains
(environment, energy or water) – often with cross-linkages. This case project (10 EC) allows you to apply the
knowledge and competences you gained in the courses and to develop your organisational and managerial
7Study guide Master of Environmental and Energy Management (MEEM)
2020-2021
skills. You will work full-time in a team and your activities will centre on a key question raised by a company or
a private or public organisation. The product of the case project can be knowledge, a design or a tool for the
client. Each specialisation has a different case approach.
General information:
• The case study covers a period of 10 weeks. All students are assumed to be available in person during this
period. Every student should work 280 hours (10 EC) on the case study. You should combine working on
the case with developing your master thesis research proposal (3EC). Students should be available to
participate from 10.45-16.30 in case work (for instance meetings, individual and group work) except for
the Friday, which can be used for thesis preparation. In the 3rd quartile students also need to finish 2 EC for
Personal development courses.
• The dominant educational format during the case period is team work and problem based learning, with a
real life challenge as focal point. As a team you do research, (desk research, analysis, interviews) in order
to collect data and information which allows you to answer research questions. The supervisors might,
depending on the case and the challenge, organize literature tutorial sessions. The research questions you
will work on are specific for each case project and will be shared with you in the case reader and at the
start of the case project.
• In the timetable you won’t see a schedule with courses and meetings The reason for this is that during the
Case project, teams organize themselves, make their own planning, decide about division of tasks and
schedule their meetings. In all three cases, the whole specialization groups meets regularly to present and
discuss progress together with the supervisor. Each specialization group will make specific meeting and
supervision arrangements with the supervisor.
• Your product will be a report containing the answers to the question(s) of the assignment, with all
documentation regarding the research process. You need to work according to academic standards, which
implies transparency of process and findings.
• Every specialization has its own case course on Canvas. Students should enroll themselves for the
specialization case of their choice. The Canvas site will also provide additional information and
documentation.
• Attendance is obligatory. Not participating in the meetings can lead to a proportionate response from the
case coordinators. That proportional response can reach from implying a substitute assignment, a task of
some sort, to lowering of your individual score at the end, for not participating. No other
activities/holidays should be planned during the case project, unless there is an official holiday week in the
MEEM schedule. Only in case of force majeure an exemption can apply to the attendance obligation, and
only if this circumstance is communicated to the relevant coordinator at first possible instance.
1.3.1 Case project Environmental Management
The subject of the case study project is environmental management for an organisation or region. The exact
topic of the case study will vary according to the project that students will work on.
In the recent past, topics included:
- Circular Friesland: Construction and Agriculture sectors
- Market and Contextual Analysis of the Circular Fashion Brand: The MUD Jeans Case
- Health tourism for regional development, rural Friesland
- Innovations for Waste less Consumption – waste reduction strategies for the Island of Vlieland
- Litter reduction strategies
- The internal organisation of corporate social responsibility of Friesland Foods
Designing a set up for Participatory Environmental Management for an urban area in the city of
Leeuwarden
1.3.2 Case project Energy Management
The case study period addresses Energy Management challenges of a real life situation in the region of
Friesland. In 2018 all three specializations focused on the same case topic, the circular economy in Friesland.
The team energy specialization developed an approach on circularity in energy and analyzed options to apply
8Study guide Master of Environmental and Energy Management (MEEM)
2020-2021
this approach in Friesland. The exact assignment for this year will be provided at the beginning of the case
period. In the past topics included:
- Huhtamaki Energy Management 2.0: Towards a Sustainable Energy Provision for the Production
Site in Franeker. Students analyzed the energy profile of a nearby company producing molded
fiber packaging (egg cartons, egg trays, fruit & vegetable packaging, industrial packaging).
- Strategy for a sustainable Leeuwarden. Based on street interviews, students developed a strategy
for the city of Leeuwarden to increase the share of renewable energy in Leeuwarden.
1.3.3 Case project Water Management
The subject of the case study project is water management for an organisation in the context of governance or
water management for a region. The exact topic of the case study will vary according to the project that
students will work on. Each year the students are assigned a different case to work on.
In the past, topics included:
- Governance and Resilience of the water system services in wetlands: the case of the Alde Feanen
National Park
- Water System Services and Innovative Water Technology: The case of Blue Energy
- Water Governance and Sustainable Resource Management: the case of the Oude Willem area
Development within the National Park of Drents-Friese Wold
1.4 Master thesis
The main objective of the master thesis is to integrate your knowledge, competencies and skills in an individual
master thesis, answering a research question according to academic standards. Under supervision of one of the
staff members, you will develop a research proposal as part of the course Academic Research Skills. The
proposal will be graded and is the starting point of your master thesis. You can choose a research topic of your
own choice but it should have a clear link with your specialisation (environment, energy or water). You can find
inspiration for choosing a research topic through the courses you followed in the MEEM program, the research
program and research projects of CSTM or other groups at the University of Twente or simply follow your own
curiosity as academically trained researcher.
Your master thesis will be read and graded by two supervisors. Your first supervisor who is your major
supervisor during the research process, will also grade your thesis together with your second supervisor who is
predominantly reader and reviewer of your final thesis. Together they will grade your thesis based on the
academic quality standards for MEEM master thesis. These quality standards are available at the start of your
master thesis. The more you meet the quality standards, the higher your grade. Independent and creative
thinking in combination with solid analysis and systematic writing, makes you a good academically trained
professional. Please note that you will receive a master thesis guide with more information.
9Study guide Master of Environmental and Energy Management (MEEM)
2020-2021
2. Organisation and Support
2.1 Academic calendar
The timetable for the MEEM covers the period from September 1st 2020 – August 31st 2021. Any chances to
the timetable will be communicated well in advance. Please note: days in the timetable free of lectures are
NOT holidays, but days for self-study, exam preparation or other MEEM program events (site-visits).
MyTimetable is the application in use at the UT for the creation of personal timetables. You can enter
MyTimetable via http://rooster.utwente.nl
IMPORTANT: Please note that the timetable might change during the year due to unforeseen circumstances. You
will be informed about any change ahead of time. When you plan to travel during the year, we ask you not to
travel on days prior to or after the holidays. Even though these days might be free on the timetable now, this may
be subject to change.
Public holidays for the 2020-2021 academic year are:
Christmas & New Year : December 19th 2020 – January 3rd 2021
Spring : February 20th – February 28th 2021
The University of Twente is closed on the following public holidays:
Good Friday : April 2nd 2021
Easter Monday : April 5th 2021
King's Day : April 27th 2021
Liberation Day : May 5th 2021
Ascension Day : May 13th 2021
Whit Monday : May 24th 2021
On top of that, the university is generally closed on the Friday after Ascension Day for reasons of efficiency.
2.2 Student support
The MEEM office in Van Hall Larenstein, next to the lecture rooms, is open every day.
Consulting hours MEEM office: Every morning from 09.30 – 10.30
Everyone is free to come to our MEEM office during the consulting hour without appointment. However, we
will only have limited time for you, as there may be other students who need to speak to us. If you think you
need extra time to discuss a certain issue, then please make an appointment.
In the MEEM office you can discuss (in complete confidentiality) any problems you may encounter in the
Netherlands. This can be related to advice regarding your study programme, formalities and regulations, life in
the Netherlands, or any other personal matters.
2.3 Examination Board
The Examination Board monitors the quality of exams and examinations and enforces the regulations
governing teaching and examinations. The rules are documented in the Teaching and Examination Regulations
(OER) and the Rules and Regulations of the Examination Boards. Both documents form part of the School's
Students' charters.
Students are entitled to submit requests and/or well-founded appeals to deviate from the provisions of the
OER to the Examination Board, but there are number of things to bear in mind. Read the procedure you have to
10Study guide Master of Environmental and Energy Management (MEEM)
2020-2021
follow very carefully. Any request that is not accompanied by the required information will not be considered.
In addition to its duties laid down by law or in the OER, the Examination Board has the authority to deviate
from the provisions of the OER. This applies to cases explicitly stated in the Higher Education and Research Act
(WHW) and the OER itself.
More information can be found trough the following link: https://www.utwente.nl/bms/examboard/
2.4 Programme committee
The MEEM programme committee advises the MEEM programme director and the dean of the faculty. The
programme committee consists of 3 MEEM students and 3 MEEM lecturers, one of them acting as chair. The
dean of the faculty officially appoints the members. Both MEEM programme coordinators have an advisory
role. The programme committee provides recommendations on request of the programme director or de dean
or initiated by itself. Topics the programme committee deals with during the academic year are examination
regulations and (the implementation of) the curriculum. The MEEM program director is legally required to
respond to the recommendations of the programme committee and in case of disagreement, to provide a
detailed argumentation of his refusal to follow the recommendation of the programme committee. This
guarantees a direct influence of students and staff in the curriculum.
The current program committee consists of: Dr. Kris Lulofs (chair), Mrs. Hilde van Meerendonk-Obinna
(secretary), Dr. Laura Franco, Dr. Frans Coenen and 3 student members to be recruited from the MEEM 22
student population.
11Study guide Master of Environmental and Energy Management (MEEM)
2020-2021
3. Communication and Information
When you start studying at the University of Twente (UT), you will quickly encounter the wide range of
communication methods that the university uses to communicate with students. You will have your own
university account with unique access to university facilities, like library and with a personal university student
e-mail address. The university uses Canvas as electronic infrastructure in education. Lecturers will
communicate with you during the running of the program.
3.1 Student portal
The student portal carries every important education announcement and news item for students. Hint: use the
student portal as your personal home page. That way, you will always be up to date with the latest news about
your programme, events, and news. You will also have direct access to the major web applications like Canvas
and OSIRIS. You can add gadgets yourself too, such as rain radar, information on public transport and
Facebook, and programme them so that you get to see the most important course announcements
immediately. It means that you will have all the information you need in one clear overview. You simply log on
with your student number and password.
Go to http://my.utwente.nl/ut/index.html?tab=_student&locale=en
3.2 ICT Account
In order to gain access to ICT facilities, you need an ICT account. After enrolling through the Central Student
Administration, you will receive a letter with your user name and password. If you have not received an ICT
account or if you have forgotten your password, inform the ICTS helpdesk (icts.servicedesk@utwente.nl;
telephone: +31(0)53 489 5577). You will need your student card.
3.3 Student card
The UT student card is your identity document as student of the University of Twente. You automatically
receive the card at the beginning of the programme. The card serves as entrance point to almost all university
facilities, in particular also for the university library in Enschede. For the facilities in Van Hall Larenstein (library,
computers and internet) you will receive a separate identity card. Replacement of lost or stolen identity cards is
not free of charge (5 euro).
3.4 Student communication by the program coordinators
The program coordinators are the daily operators and managers of MEEM. Their office is the control room of
MEEM. The program coordinators predominantly communicate with students by email, in particular to
communicate unexpected events as delayed trains of lecturers, illness, a change of program, and any other
unforeseen occasion which needs communication with students. Therefore, you should always pay attention to
emails of the program coordinators.
The email addresses are of a standardised format. For students it is the student family name with the initials of
the given name followed by @student.utwente.nl. For staff members the format is family name and initials
followed by @utwente.nl. Only students can also use their unique student number for e-mail correspondence.
Address: S@student.utwente.nl, for example, S0012345@student.utwente.nl.
Always communicate with the programme coordinators and lecturers by your university email account. Due
to the Universities strict security measures, emails from Hotmail, Yahoo or Gmail accounts often end up in
our spam inbox and will therefore not reach the addressee.
3.5 Canvas
The digital learning environment at the University of Twente is CANVAS. The information in CANVAS is
organized according to modules. The CANVAS websites give the information you need in order to be able to
take a particular module, such as the timetable, the content of the lessons and any additional information
about the course material and the exam or assignment. You can also use CANVAS sites to communicate with
12Study guide Master of Environmental and Energy Management (MEEM)
2020-2021
your fellow students and teachers, or to collaborate on assignments. CANVAS is the most important
communication channel used by teachers for contacting their students about their modules.
13Study guide Master of Environmental and Energy Management (MEEM)
2020-2021
4. Examination regulations
4.1 General
Because the MEEM belongs to the Faculty of Behavioural Management and Social Sciences, it operates within
the general rules on education and exams as set by the University and the Faculty, the main being the OER
(Onderwijs- en examen reglement; Education and Exam Rules). According to the Dutch Higher Education and
Research Act (WHW) each educational programme or group of programmes has an examination board. The
examination board is the forum that determines whether a student has fulfilled the conditions with regard to
knowledge, insight and skills as stated in the Education and Examination Regulation (EER) of this university in
order to receive a degree in one of the BMS programmes. The examination board has several other tasks and
competences according to the WHW and the EER. One of these competences is to make exceptions to the rules
for students, such as exemptions, free educational programmes and extra exam or test opportunities. For that
students can submit a request to the examination board through the website. The examination board also
judges cases of fraud (plagiarism) and determines the sanctions. Furthermore the examination board is
commissioned to set out policy for safeguarding quality of testing and examination.
4.1.1 Title and Workload
One of the benefits of taking this Master’s is that it offers you the opportunity to gain leading-edge expertise
in one of three crucial domains of sustainability environment, energy or water. Many of our students enter
the programme knowing which track they want to pursue. Others choose during the programme, or remain
interested in all three, combining them in their thesis.
The specialisation you choose will be explicitly mentioned on your Master of Science diploma supplement.
Employers in government, industry and NGOs will attach a lot of value to your specialized expertise. At the
same time, the MEEM programme has been designed to ensure that you develop solid expertise in the other
areas of specialization as well. The vision behind this is that all of these areas are increasingly interconnected.
After successfully completing the programme, the University of Twente grants the examinees the degree of
Master of Science.
The total programme consists of 60 EC, which is 1680 hours of study load. One EC (European Credit) represents
28 hours of study load.
4.1.2 English language proficiency
The MSc Environmental and Energy Management is taught in English. Not only does this mean that courses are
given in English, but also that all course materials (textbooks, readers, etc.) will be in English, as well as all tests,
exams and practical exercises (specifically the Master's project/thesis).
4.2 Exam regulations
The Study Guide has been compiled with the utmost care, but the authors are not responsible for any
omissions or inaccuracies. The formal rules as stipulated in the Education and Examination Regulation (OER)
shall prevail. The reader can thus not derive any rights from the contents of this Study Guide.
This section presents a compilation of important exam regulations of the Master of Environmental and Energy
Management. Practical links: https://www.utwente.nl/en/bms/examboard/links/
4.2.1 During the exam
Order regulations
14Study guide Master of Environmental and Energy Management (MEEM)
2020-2021
To prevent fraud during exams and tests the following rules apply:
• Students are required to be present before the start of the exam (test). Students arriving no more than
half an hour late can sit the exam (test), to be determined by the examiner/supervisor (in Dutch:
surveillant). This time period can be shortened in case an exam (test) lasts only up to one hour, to be
determined by the examiner/supervisor.
• Students are required to place their bags with all their personal belongings, including coat and mobile
phone, in the designated area in front of the exam room before the start of the exam (test).
• At the start of the exam (test), students have to fill out name and student number on the cover sheet
and on all other exam (test) forms present. Students sign the cover sheet.
• Students may not leave the exam room during the first 30 minutes of the exam (test).
• Students who leave the exam room without permission of the examiner/supervisor will not gain
access to the exam room again.
• Students must remain sufficiently calm and quiet during the exam (test) in order not to hinder their
fellow students in any way.
• Students are supposed to be familiar with specific behaviour related to academic norms and values,
scientific integrity and other specific rules that have been explained to them prior to a study unit or
exam (test). If students behave inappropriately compared to these behavioural rules during the course
of a study unit or during an exam (test), this will be considered an academic offence (tort).
• Students have to legitimize themselves during the exam (test) with their student card at the request of
the examiner/supervisor. Students may not impersonate someone else. Students who cannot identify
themselves can be excluded from the exam (test). The examiner/supervisor will decide in this matter.
• Students are allowed to have those items on their table deemed necessary for completion of the exam
(test). The examiner/supervisor will decide in this matter.
• Study materials (for example a graphic calculator, dictionary, law book) may only be used if explicitly
permitted by the examiner/supervisor.
• Mobile phones, PDA’s and similar communication devices must be switched off during exams (tests)
and must be placed in the student’s bag or coat in front of the exam room.
• The use of electronic devices, such as calculators, tablets, notebooks, laptops, mobile phones and
wearables, is forbidden during an exam (test), unless explicitly permitted by the examiner/supervisor.
• The use of books and other sources of information is forbidden during an exam (test), unless explicitly
permitted by the examiner/supervisor.
• At electronic exams (tests) the student is not allowed to use any computer or software programme,
website, application and/or other resources than the one(s) approved by the examiner/supervisor.
The examiner/supervisor has the right to check this. It is not allowed to share or spread in any form
• Cheating and/or giving someone else the opportunity to cheat is forbidden and is considered an
academic offence. Being in the possession of cheating papers and crib sheets – even if these have not
been used – suffices to be considered an academic offence.
• Students are forbidden to have any direct or indirect contact or communication with one another,
inside or outside of the exam room, during the exam (test) time, without permission of the
examiner/supervisor. Such contact can be considered an academic offence.
• Students may not ask any question about the content during the exam (test) time. After the exam
(test) is finished these questions can be asked to the examiner of the exam (test).
• In principle it is possible to take a brief bathroom break. This facility can only take place upon explicit
permission of the examiner/supervisor and according to the examiner’s/supervisor’s rules. If feasible,
one of the examiners or supervisors will escort the student to the bathroom. This facility can only be
offered to one person (of the specific exam/test) at a time per exam room. All devices must stay in the
exam room.
4.2.2 After the exam
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Barring unforeseen circumstances, the results of exams are published in no later than fifteen working days
after the date of the exam. But at least 5 working days before the second opportunity.
You have the right to view exams you have taken for a period of two years after the date on which the result in
question was published. The examiner will ensure that written exams are kept by the relevant departmental
administration (MEEM office) during that time. In addition, you are entitled to discuss any exam you have taken
during the five weeks following the publication of the results. At your request, the examiner will give his
reasons for his assessment of your work. The time and place of such a meeting will be decided by the examiner.
Collective discussions are also sometimes organized. If this is the case, any request for an individual discussion
will only be honoured if you have attended the collective meeting, and if you have a good reason for wishing to
have an individual meeting.
It is recommended to make use of your right for inspection in case you did not pass your exam while you have
put sufficient time in taking the course. In this way, you get a better idea of the course demands and of the
gaps in your knowledge.
Requests to view the results of an exam or to discuss the results with the examiner must be made via email to
the programme coordinators.
4.2.3 Validity
The validity of a result of a Unit of Study has no limitation. In case the examined knowledge, understanding or
skills are demonstrable out of date, the programme board can set restrictions on the period of validity of the
said unit of study.
4.2.4 Academic misconduct (fraud)
This involves such matters as fraud committed by using notes or unauthorized electronic devices, forgery
through the manipulation of research data, plagiarism, and free riding during group assignments. In cases of
academic misconduct or where academic misconduct is suspected, the examiner will inform the student of the
subsequent procedure. First, the academic misconduct (or allegation of misconduct) is reported to the
Examination Board. The student is not given a grade. The board then investigates the case and determines
whether and what decisions and/or sanctions will be taken. These are communicated in writing to the student.
The Board may decide, for example, to exclude the student for a maximum period of twelve months from
sitting the exam in question. In the event of premeditated misconduct, the Examination Board may decide to
exclude the student from sitting any exam for a period of no more than twelve months. The Education and
Examination Regulation contains a section with regulations in case of an academic offense (fraud or
plagiarism). You will find that section here: https://www.utwente.nl/en/bms/examboard/fraud/
4.2.5 Completion and Evaluation of the Educational Items
Exams and assignments
The separate parts of the Master programme will be concluded with an exam, an assignment or a combination
of both. Some courses do not have an exam or graded assignment. The assessment method of a course is laid
down in Osiris and in the test assessment plan.
A score of 5.5 to 10 means the student has passed, a score lower than 5.5 means the student has failed. The
results of all exams (and other proficiency certificates for projects and practical exercises) are submitted to the
Examination board for assessment as to whether the student qualifies for the Master degree.
In order to obtain the award of the MEEM diploma, all parts of the Master Programme should be completed
with a positive result. It is every student’s own responsibility to complete every educational item according to
its specific requirements. The lecturer who is responsible for an educational item determines the requirements.
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It is also this lecturer who decides whether a student has met the stipulated requirements. The lecturer should
inform the students about their progress.
Exam opportunities
The MEEM programme has a duration of one year. With regard to the coursework part of the programme (all
courses taken during the joint part of the programme, that is, all the items except the case study and research
project), there will be in principle two opportunities offered to pass an exam. There will be an examination and
a re-examination or an assignment and a repeat assignment. Students are automatically registered for the
exams and, if needed (in case of a fail mark only), the re-exams. When a student does not enter an (re-
)examination or does not hand in a (re-) assignment without informing the lecturer beforehand, then this (re-
)examination or (re-)assignment will still be classified as a valid exam opportunity.
For assignments a division is made between improvement of an assignment and creating a new assignment. In
the course descriptions for each course it will be clearly mentioned which option is applicable:
1) Short assignments, approximately 1 – 1.5 page. For these assignments improvement is not possible,
but students should create a complete new assignment if they failed the first assignment.
2) Assignments which allow the possibility for a feedback moment to improve the end result. For these
assignments it will not be possible to create a new assignment, improvement should be made using
the instructions during the feedback moment.
If a unit of study has been completed (passed with 5.5 or 6.0) this grade is final. If a student would like to
upgrade his grade (only in the case of exceptional circumstances) s/he must have a written confirmation of
the Examination Board.
In circumstances of serious illness or accidents, the student should discuss with the Study Advisor how the
student could complete the programme and course requirements. The Study Advisor might consult the
Examination Board on the issue.
For practical exercises and projects, e.g. the case study period and research project, there is no second
opportunity to repeat these elements of the course. In cases of serious illness or accidents or other situations
beyond control of the student, the Examination Board and programme management will try to find a solution.
In the case where a student fails to meet the requirements, but has shown considerable effort and dedication
to his or her study, the management may give the student a chance to improve the work to a standard
sufficient to be regarded as a pass. The requirements for the improvements in the submitted work are specified
by the lecturing staff responsible for the case, or the research project tutor.
Completion of Research Project
Students will not be awarded the MEEM diploma before their thesis meets the required academic standard. If
the supervisor(s) and the programme management conclude that it is unlikely that the student will be able to
improve the quality of the thesis to the required level in a reasonable time and without excessive help from the
supervisor, the student will be offered to receive a certificate, and will not receive further guidance from the
supervisor (see section 7.3). The research project regulations (section 5 of this Guide) give more information
about completion of the research project.
The result of the assessment of the Research Project will not be determined before all other items of the
master programme have been taken.
Exemption for courses
The student can request an exemption for a course, if, in a previous programme, he/she followed the
equivalent of that course and achieved a pass mark for this course. A request for exemption should be handed
over to the Examination Board. The programme coordinators can help the student in doing this. This form
needs to be accompanied by a description of the previous course (including an outline of the material for the
examination) and the evidence showing that the course was successfully completed. The Exam Committee will
seek advice of the lecturer / examiner of the course. The request for exemption only comes into effect after the
examination Board has approved it. The student is expected to continue to attend the classes until the
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exemption certificate has been issued. A request for exemption can only be submitted for the course work, the
other parts of the programme are mandatory.
Attendance Obligation
Students have an attendance obligation for every part of the programme. During the lectures and other
meetings there will be an attendance list. When students, for whatever reason, cannot be present, then this
needs to be reported in advance to the programme coordinators.
In the case of significant periods of absence the responsible lecturer may require from the student additional
work to ensure that the student is able to meet the necessary requirements to complete that part of the
programme. When the absence occurs during the case studies, training or workshops, the general
management of the programme will decide in consultation with the examiner what the consequences of this
absence will be for awarding the certificate. The consequences might be that the student will not pass the
subject and hence not be awarded the degree.
4.2.6 Submission through CANVAS
For all educational items using the CANVAS system, students are obliged to hand in their assignments and
project reports through CANVAS unless instructed otherwise by the lecturer.
4.3 Award of the Diploma or Credit
When the student has successfully finished the research project, they need to put in a request to the
programme coordinator to issue the diploma. A degree diploma will only be granted when a student has
successfully completed every educational item and has paid all required fees.
In case where the student has failed to pass one or more educational items, or the case study or research
project, he or she can request the Examination Board, through the Programme coordinators of the programme,
in writing to issue a certificate instead of a diploma. The certificate will indicate which educational items the
student has completed successfully.
A student who obtained excellent results in the course can be awarded the diploma cum laude. The criteria for
this are:
▪ All requirements for completion of the Master programme are met;
▪ the non-weighted average grade for the coursework and the Case Project(not including the research
project and courses that are assessed using ‘Pass’ or ‘Fail’) is 8.0 or higher;
▪ all educational items have been passed
▪ for the educational items that are assessed using grades, the minimum grade should be a 7 or higher.
▪ the grade for the research project is 9.0 or higher;
▪ The programme is completed within a period of 15 months.
4.3.1 Unexpected Circumstances and Possibility of Appeal
The student is entitled to a justification of the results of a test from the examiner, whereby the examiner
substantiates the assessment that was given. If no collective discussion of the results is held, the student may
submit a request for an individual discussion of the results to the examiner within ten working days of
publication of the results, in the presence of the examiner or an authorized replacement. (Art. 4.9 Education
and Examination Regulation). This discussion must take place at the latest 5 weeks after the publication of the
results. An official appeal against a decision made by the examiner, must be submitted in writing to the
Complaints Desk at Student Services within 6 weeks after notification of the decision. (Art. 8.6 Education and
Examination regulation).
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4.4 Explanation of grades
Dutch grading system
The Dutch grading system, used from elementary through to university education is the 1 to 10 scale given in
the following table, in which 10 is the highest grade, 6 the minimum pass, and 1 the lowest grade. However,
10s are very rarely awarded.
Mark Definition
10 Excellent
9 / 9,5 Very good
8 / 8,5 Good
7 / 7,5 Satisfactory
6 / 6,5 Sufficient
5-1 Fail
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5. Master thesis regulations
The courses Academic Research Skills and Research Proposal serve as starting point for your master thesis. The
overall study load of the master thesis is 15 EC and for the Research Proposal 3 EC. All procedures, regulations,
requirements and assessment for the thesis are in the reader ‘Guidelines for the Master thesis’. The reader will
be available to you before you start the preparation of the master thesis.
5.1 Supervision
You master thesis will be supervised by one of the academic staff members of CSTM. You will have two
supervisors, with the first one always a senior staff member. Supervision by the first supervisor starts when you
start preparing the research proposal in the course ‘Academic Research Skills’. Your collaboration continues
during your research activities. In general the first supervisor acts as your main contact person during the
research process, but the second supervisor can also be more intensively involved. This is based on individual
circumstances and preferences, which you can discuss with your supervisors. Most of the time the second
supervisor predominantly reads and reviews your final draft and grades your final thesis together with the first
supervisor. Both supervisors need to agree on your mark. During the research process you are responsible for
the communication with your supervisors and the program coordinators.
5.2 Collaboration with an external organisation
Sometimes students prefer to focus on a research topic provided by a third organisation, a company or public
organisation with a specific knowledge need. Doing your master thesis in this way is fine but the organisation of
your collaboration with the company requires your attention and needs to be communicated and approved by
the supervisor and the program coordinators. Despite your collaboration with an external organization, your
thesis will be reviewed, assessed and graded based on academic standards. You document the findings of your
master thesis in an English written thesis report according to and reflecting academic standards.
5.3 Assessment
As indicated above, your thesis work will be assessed and graded by two persons. Your mark consists of a
weighted sum of different aspects of your thesis work. Next to the quality of the research, the analysis and the
results, the reporting and the research process are graded too. Appeal is possible if you disagree with the
grading of your supervisors.
The MEEM Master theses from the previous years can be found online: www.essay.utwente.nl
6. Cooperation
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6.1 University of Groningen, Campus Fryslân
A new development is the foundation of the University of Groningen/Campus Fryslân in Leeuwarden. This
Foundation was established in 2010 as an initiative of the province of Friesland (Fryslân) and the municipality of
Leeuwarden. Its aim is to work with research institutes, private enterprises and other organisations in the
province to enrich and strengthen the entire Frisian knowledge chain and therewith build a dynamic and
sustainable knowledge infrastructure in Fryslân. There are three core activities: research, education and
applying knowledge by making new and innovative products, processes and services (what is known as social
valorisation). The Foundation uses the natural laboratory provided by the Fryslân province and the northern
region as the springboard for its activities. To this end, characteristic knowledge areas have been identified for
Fryslân. These areas of knowledge (‘hotspots’) have both a regional and international significance as well as
economic and social potential. In addition, they have an ability to generate knowledge, expertise and (new)
economic activity. The identified hotspots are: water, tourism, multilingualism, habitability, renewable energy
and green life sciences. Two of these ‘hotspots’ correspond with the MEEM Programme, namely renewable
energy and water.
6.2 Double degree programme University of Padjajaran
The MEEM programme has a double degree (DD) agreement with the University of Padjadjaran (UNPAD.
Ecology Institute, Master on Environmental Studies) in Bandung Indonesia that was launched in 2009, and has
involved many UNPAD students since then. The programme allows DD students to graduate from both
programmes and obtain two different but related diplomas. The thesis is jointly supervised by a MEEM lecturer
and an UNPAD lecturer and separately assessed from the perspective of both curricula.
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7. Useful links
University of Twente: www.utwente.nl
MEEM: www.utwente.nl/meem
CSTM: www.utwente.nl/mb/cstm
Van Hall Larenstein: http://www.vanhall-larenstein.com/
Wetsus: www.wetsus.nl
Canvas: https://canvas.utwente.nl
Student counselling service: http://www.utwente.nl/so/studentenbegeleiding/en/
Examination Board:
http://www.utwente.nl/mb/en/education/Regulations/Examination%20Boards/information%20for%20student
s/
The Students’ Charter & Teaching and Examination Regulations (Oer):
https://www.utwente.nl/en/organization/structure/faculties/bms/education/regulations/
MEEM Facebook group: https://www.facebook.com/groups/18519627615/
Study in Holland: http://www.studyinholland.nl/
NFP rules and regulations: http://www.nuffic.nl/en/scholarships/netherlands-fellowship-programmes-
nfp/scholarship
StuNed: http://www.nesoindonesia.or.id/beasiswa/stuned/stuned-english-version
AON Students insurance: https://www.aonstudentinsurance.com/
University of Groningen/ Campus Fryslan: www.rug.nl/cf/
Greening of Industry Network: http://www.greeningofindustry.org/
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8.Practical Information
We will give you a brief summary of practical things that are good to know for your stay in the Netherlands,
and specifically in Leeuwarden. For further information about living in the Netherlands, Dutch customs and
culture, there are several books available at the MEEM office.
Library
As a researcher or student, you want to have access to as much information as possible. When you are on the
campus of the University of Twente, you automatically have access to the journals, book collections, databases
and platforms the University of Twente is subscribed to. However, being a student in Leeuwarden, online you
will not be recognized as University of Twente student. To still make use of all the subscribed resources, follow
the instructions in this link: https://www.utwente.nl/en/service-portal/university-library/library-services-
facilities/off-campus-access
Medical care
The Dutch health system is organized around the general practitioner or ‘huisarts’ (family doctor). Everyone
is registered with a huisarts and he or she is the first person you should go to when you have a medical
problem. If you need treatment by a specialist, the huisarts will refer you to one. In fact, most specialists will
not make an appointment with you unless you have a note from the huisarts. The specialist will then report
back to the huisarts, who keeps a complete medical record for each individual in his or her practice.
Rules “Compas” General Practice (huisarts)
The first point of contact in getting healthcare in the Netherlands is to register with a doctor (huisarts in Dutch)
or general practitioner (GP).
For MEEM students we made an agreement with General Practice ‘Compass”. If you need medical care, you
can contact them for an appointment. In order to be registered, you must obtain and complete a registration
form in advance. After this, an appointment will be made for an introductory meeting with one of the
assistants. She will register you and explain how things in the practice work. You can find a leaflet in the MEEM
office about this General Practice.
If you have a foreign insurance (AON), you must pay each consultation in cash. This is approx. 30 euros. For a
consultation with the practice nurse “mental health” they charge you approx. 60 euros. You will receive an
invoice for this, so you can get a refund from the insurance company. You do not have a regular doctor. There
are five GPs (part-time) present. In addition, the assistants do all kind of actions such as injections, STD
consultation etc.
For appointments you can call on weekdays between 8 a.m. and 10 a.m. For other questions you can call
between 8 a.m.- 12.30 a.m. and 13.30 p.m. – 17.00 p.m.
Address: Rengerslaan 2e, 8971 DD Leeuwarden. Tel: +31(0)58- 266 223
In case you are seriously ill, always inform us as soon as possible!
Dentist
Dentists in the Netherlands are often very occupied. For emergencies you can contact 0900-2153111. Your call
will be transferred to the dentist on duty at that moment. This service is available day and night and is only
meant for dental emergencies.
Please do not call this number for regular check-ups, we expect you to have these in your home country.
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Hospital
If you need to go to a hospital, you first need to contact the General Practice (see details on page 23). They can
tell you which hospital to go to and which specialist you should visit. Beware that visiting a hospital or specialist
without a referral from the general physician, will not be covered by the insurance!
If you really need immediate hospital care, you can go the hospital in Leeuwarden to visit the 'spoedeisende
hulp' (emergency care).
MCL - Medical Centre Leeuwarden
Address: Henri Dunantweg 2, Leeuwarden
General telephone number: +31(0)58-286 66 66
If you need to go to a hospital, or in case of emergencies, please contact us: +31(0)619007588 /+31(0)6-52675757
Health insurance
You may not reside in the Netherlands, not even temporarily, if you are not properly insured against the costs
of medical treatment. The IND Immigration Service will check to make sure that your insurance coverage meets
Dutch standards. If it does not, you might complicate your relation with the Immigration service unnecessarily
and will be forced to take out insurance on the spot.
The AON insurance includes: health, liability and travel insurance.
A Dutch health insurance policy will not cover the costs of correcting a condition which you had before you
signed the policy. Nor will it cover the costs of having a baby that was conceived before the policy took
effect. If your insurance is in order, however, you will have excellent medical care at your disposal.
Tuberculosis Test
In general, all students from non-EU countries are required by Dutch Immigration Law to present themselves at
the Dutch Health Service called GGD “Gemeentelijke Gezondheids Dienst” where an X ray of the lungs will be
taken to check whether the person entering the Netherlands has tuberculosis.
N.B.: Students from Australia, Canada, Suriname, Switzerland, Israel, Japan, New Zealand, Monaco and the
United States do not need to follow this procedure.
This X ray is harmless as performed with latest technologies and thus needing only a minimum amount of X
rays of the body area between the neck and the waist in order to get a good picture of the lungs to perform the
diagnosis. After six months the GGD will contact you directly at the address you provide them and invite you for
a second appointment.
(Failure to present yourself at the GGD at any moment upon their request may endanger your immigration
status to the Netherlands.)
We will make an appointment for all of you to go to the GGD. All non-EU students need a so called
Tuberculosis Declaration form to be filled in prior to the actual appointment (this form will be signed by you on
the first day of the introduction week and you need to bring it with you to the GGD). Individual appointments
at the GGD for students who are unable to participate in organised visit dates can be made. Please ask Rinske
Koster for advice.
When you are moving and your address changes, you have to contact the GGD yourself to give them your new
address. You can go by at the GGD Office or give them a call.The address:
GGD Leeuwarden
Harlingertrekweg 58
Tel. 058-2334334
Don’t forget to take the Tuberculosis Appendix form that goes with the residence permit application form with
you! The GGD fills in this tuberculosis form and will send it to the Immigration Services (IND).
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